HP ProBook 4430s, ProBook 4431s, ProBook 4330s, ProBook 4331ss Maintenance and Service Guide
HP ProBook 4430s Notebook PC
HP ProBook 4431s Notebook PC
HP ProBook 4330s Notebook PC
HP ProBook 4331s Notebook PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation in the United States and other
countries. Microsoft, Windows, and
Windows Vista are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or
other countries. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Third Edition: October 2011
First Edition: March 2011
Document Part Number: 643393-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 9
Display .................................................................................................................................................. 9
Top ..................................................................................................................................................... 10
TouchPad .......................................................................................................................... 10
Lights ................................................................................................................................. 11
Buttons and fingerprint reader (select models only) .......................................................... 12
Keys ................................................................................................................................... 14
Front ................................................................................................................................................... 16
Left ..................................................................................................................................................... 17
Right ................................................................................................................................................... 18
Bottom ................................................................................................................................................ 19
3 Illustrated parts catalog ............................................................................................................................... 20
Service tag ......................................................................................................................................... 20
Computer major components ............................................................................................................. 21
Display components ........................................................................................................................... 29
Plastics Kit .......................................................................................................................................... 31
Cable Kit ............................................................................................................................................. 32
Mass storage devices ......................................................................................................................... 32
Miscellaneous parts ............................................................................................................................ 33
Sequential part number listing ............................................................................................................ 34
4 Removal and replacement procedures ....................................................................................................... 42
Preliminary replacement requirements ............................................................................................... 42
Tools required .................................................................................................................... 42
Service considerations ....................................................................................................... 42
Plastic parts ....................................................................................................... 42
Cables and connectors ..................................................................................... 43
Drive handling ................................................................................................... 43
v
Grounding guidelines ......................................................................................................... 44
Electrostatic discharge damage ........................................................................ 44
Packaging and transporting guidelines ............................................. 45
Workstation guidelines ..................................................................... 45
Equipment guidelines ....................................................................... 46
Component replacement procedures ................................................................................................. 47
Service tag ......................................................................................................................... 47
Battery ............................................................................................................................... 48
SIM .................................................................................................................................... 49
Bottom door ....................................................................................................................... 50
Optical drive ....................................................................................................................... 51
Hard drive .......................................................................................................................... 53
Memory modules ............................................................................................................... 55
WWAN module .................................................................................................................. 57
WLAN/Bluetooth combo card ............................................................................................ 59
Keyboard ........................................................................................................................... 64
Fan ..................................................................................................................................... 67
Heat sink ............................................................................................................................ 69
Processor ........................................................................................................................... 71
Top cover ........................................................................................................................... 72
RTC battery ....................................................................................................................... 79
Modem module .................................................................................................................. 81
Audio board ....................................................................................................................... 83
Speaker assembly ............................................................................................................. 84
RJ-11 jack cable ................................................................................................................ 87
Quick Launch board ........................................................................................................... 89
USB board ......................................................................................................................... 92
System board ..................................................................................................................... 93
Card reader board ............................................................................................................. 97
Power cable ....................................................................................................................... 99
Optical drive connector .................................................................................................... 101
Display assembly ............................................................................................................. 103
5 Computer Setup (BIOS) and System Diagnostics ................................................................................... 111
Using Computer Setup ..................................................................................................................... 111
Starting Computer Setup ................................................................................................. 111
Navigating and selecting in Computer Setup ................................................................... 111
Restoring factory settings in Computer Setup ................................................................. 112
Updating the BIOS ........................................................................................................... 113
Determining the BIOS version ......................................................................... 113
Downloading a BIOS update ........................................................................... 113
vi
Using System Diagnostics ................................................................................................................ 114
6 Specifications .............................................................................................................................................. 115
Computer specifications ................................................................................................................... 115
33.8-cm (13.3-in), HD display specifications .................................................................................... 116
35.6-cm (14.0-in), HD display specifications .................................................................................... 117
Hard drive specifications .................................................................................................................. 118
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive ............................................................................ 119
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................. 120
Blu-ray ROM DVD±RW SuperMulti DL Drive ................................................................................... 121
DVD-ROM Drive specifications ........................................................................................................ 122
Specification information in Device Manager ................................................................................... 123
7 Backup and recovery .................................................................................................................................. 124
Windows 7 ........................................................................................................................................ 124
Backing up your information ............................................................................................ 124
Performing a system recovery ......................................................................................... 125
Using the Windows recovery tools .................................................................. 126
Using f11 recovery tools .................................................................................. 126
Using a Windows 7 operating system DVD (purchased separately) ............... 127
Windows Vista .................................................................................................................................. 128
Backing up your information ............................................................................................ 128
Performing a recovery ..................................................................................................... 129
Using the Windows recovery tools .................................................................. 129
Using f11 recovery tools .................................................................................. 130
Using a Windows Vista operating system DVD (purchased separately) ......... 130
8 Power cord set requirements .................................................................................................................... 132
Requirements for all countries and regions ...................................................................................... 132
Requirements for specific countries and regions ............................................................................. 133
9 Recycling ..................................................................................................................................................... 134
Battery .............................................................................................................................................. 134
Display .............................................................................................................................................. 134
Index ................................................................................................................................................................. 140
vii
viii
1 Product description
Category Description 4430s
(UMA)
Product Name HP ProBook 4430s Notebook PC √
HP ProBook 4431s Notebook PC √
HP ProBook 4330s Notebook PC √
HP ProBook 4331s Notebook PC √
Processors Intel® Core™ i7 processor, Dual Core
2620M, 2.70-GHz (Turbo up to 3.40) processor 4-
MB L3 cache, 4 threads
Intel® Core i5 processors, Dual Core
2540M, 2.60-GHz (Turbo up to 3.30) processor 3-
MB L3 cache, 4 threads
2520M, 2.50-GHz (Turbo up to 3.20) processor 3-
MB L3 cache, 4 threads
2430M, 2.40-GHz (Turbo up to 3.0) processor 3-MB
L3 cache, 4 threads
2410M, 2.30-GHz (Turbo up to 2.90) processor 3-
MB L3 cache, 4 threads
√√√√
√√√√
√√√√
√√√√
√√√√
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
Intel Core i3 processors, Dual Core
2350M, 2.30-GHz processor 3-MB L3 cache √√√√
2330M, 2.20-GHz processor 3-MB L3 cache √√√√
2310M, 2.10-GHz processor 3-MB L3 cache √√√√
Intel Pentium Dual-Core processors
B940, 2.1-GHz processor 2-MB L3 cache, 2
threads
B910, 2.0-GHz processor 2-MB L3 cache, 2
threads
Intel Celeron processor, Dual Core
B840, 1.90-GHz processor 2-MB L3 cache, 2
threads
√√√√
√√√√
√√√√
1
Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
B810, 1.60-GHz processor 2-MB L3 cache, 2
threads
Chipset Mobile Intel HM65 chipset √√√√
Graphics Intel HD Graphics 3000 (UMA) √ √
AMD Radeon™ HD 6490M, 512-MB or 1-GB
(discrete)
Panel All display assemblies include 2 wireless local area
network (WLAN) antennas
33.8-cm (13.3-inch) HD, 1366x768 √√
33.8-cm (13.3-inch) HD, 1366x768, includes
camera
33.8-cm (13.3-inch) HD, 1366x768, includes
camera and WWAN
33.8-cm (13.3-inch) HD, BrightView, 1366x768 √√
33.8-cm (13.3-inch) HD, BrightView, 1366x768,
includes camera
33.8-cm (13.3-inch) HD, BrightView, 1366x768,
includes camera and WWAN
35.6-cm (14.0-inch) HD, 1366x768 √√
√√√√
√ √
√√
√√
√
√
√√
√
35.6-cm (14.0-inch) HD, 1366x768, with camera √√
35.6-cm (14.0-inch) HD, BrightView, 1366x768 √√
35.6-cm (14.0-inch) HD, BrightView, 1366x768,
with camera
Support privacy filter √√√√
Memory Two customer-accessible/upgradeable memory
module slots supporting up to 8 GB of RAM
Supports dual-channel memory √√√√
PC3-10600, 1333-MHz, DDR3 √√√√
√√
√√√√
2 Chapter 1 Product description
Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
Supports the following configurations:
1333-MHz PC3-10600 DDR3:
● 8192 (4096 × 2)
● 4096 (2048 × 2)
4096 (4096 × 1)
●
3072 (2048 + 1024)
●
2048 (2048 × 1)
●
2048 (1024 × 2)
●
● 1024 (1024 × 1)
Brazil DDR3 PC3-10600 1333 Mhz:
● 4096 (2048 × 2)
4096 (4096 × 1)
●
3072 (2048 + 1024)
●
● 2048 (2048 × 1)
Hard drives Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA
hard drives with HP DriveGuard
√√√√
√
√√√√
Customer-accessible √√√√
Supports the following drives:
● 750-GB, 7200-rpm
● 500-GB, 7200-rpm
● 320-GB, 7200-rpm
250-GB, 7200-rpm
●
640-GB, 5400-rpm
●
500-GB, 5400-rpm
●
320-GB, 5400-rpm
●
● 250-GB, 5400-rpm
Fixed optical drives Supports the following 12.7-mm SATA optical
drives:
DVD-ROM
●
DVD+/-RW SuperMulti DL
●
● Blu-ray ROM DVD+/-RW SuperMulti DL
● Blu-ray R/RE DVD +/-RW SuperMulti DL Drive
√√√√
√√√√
Supports no optical drive option √√√√
3
Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
Audio/Visual Integrated dual-array microphone (webcam models
only)
Integrated mono (non-webcam models) √√√√
Stereo speakers (2) √√√√
Integrated webcam (720p HD) √√√√
Supports no camera option √√√√
Headphone and microphone jacks √√√√
Modem 56K V.92 MDC data/fax modem √√√√
Brazil RCTO (MDC1.5) √
Modem cable not included √√√√
Supports “No Modem” option √√√√
Ethernet Realtek RTL8151EH-CG 10/100/1000 √√√√
S3/S4/S5 wake on LAN √√√√
Ethernet cable not included √√√√
Wireless Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display assembly √√√√
Supports “no WLAN” option √√√√
√√√√
Supports the following WLAN formats:
● Ralink 802.11 b/g/n 1×1
● Realtek 802.11 b/g/n 1×1
● Atheros 802.11 b/g/n +BT Combo
Ralink 802.11 a/b/g/n +BT Combo
●
Realtek 802.11 b/g/n +BT Combo
●
Intel 802.11 a/b/g/n 2×2 +BT Combo
●
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly
Subscriber identity module (SIM) security
Supports “no WWAN” option √
Supports the following WWAN modules:
(world-wide 5 band, configured with panels on all
units)
(customer-accessible in battery bay)
● Qualcomm Gobi 3000 HSPA/CDMA with GPS
Ericsson 5521 HSPA+
●
√√√√
√
√
√
●
4 Chapter 1 Product description
Ericsson F3307-900
Category Description 4430s
(UMA)
Integrated personal area network (PAN) options by way of Bluetooth® module:
Bluetooth 3.0 only supported by combo card √√√√
External media card One ExpressCard 34mm slot √√√√
6-in-1 Digital Media Reader Slot √√√√
Ports Audio-in (stereo microphone) √√√√
Audio-out (stereo headphone) √√√√
RJ-11 (modem) √√√√
RJ-45 (Ethernet, includes link and activity lights) √√√√
USB 3.0 (1) √√√√
USB 2.0 (3) √√√√
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
VGA (Dsub 15-pin) supporting 1600 × 1200
HDMI √√√√
Multi-pin AC port √√√√
Keyboard/pointing
devices
Touchpad includes: supports 2-way scroll with
Power requirements Smart AC adapter with localized cable plug support
90-W √ √
65-W √ √
9-cell, 93-Wh Li-ion battery √√√√
6-cell, 55-Wh Li-ion battery √√√√
6-cell, 47-Wh Li-ion battery √√√√
Security Integrated fingerprint reader √√√√
Intel AT support √√√√
external resolution at 75-GHz (hot plug/unplug with
auto-detect)
Full-sized keyboard √√√√
legend, taps enabled by default, 2-finger scrolling
and zoom enabled by default
(3-wire plug with ground pin):
√√√√
√√√√
√√√√
Support Kensington security lock √√√√
Support no fingerprint reader option √√√√
Operating system Preinstalled:
Windows 7 Professional 32 with Microsoft® Basics √√√√
Windows 7 Professional 64 with Microsoft Basics √√√√
Windows 7 Home Premium 64 with Microsoft
Basics
√√√√
5
Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
Windows 7 Home Premium 32 with Microsoft
Basics
Windows 7 Home Basic 32 with Microsoft Basics √ √
Windows Vista Home Basic 32 with Microsoft
Basics
Novell™: SuSE Linux™ – SLED 11 √√√√
FreeDOS √√√√
Preinstalled with Microsoft Office:
Windows 7 Professional 32 with Microsoft Office
2010 Starter MSNA
Windows 7 Professional 32 with Microsoft Office
2010 Starter EDGI
Windows 7 Professional 32 with Microsoft Office
2010 Starter
Windows 7 Professional 32 with Microsoft Office
2010 Personal
Windows 7 Professional 32 with Microsoft Office
2010 Home & Business
Windows 7 Professional 32 with Microsoft Office
2010 Professional
√√√√
√ √
√√
√√√√
√√√√
√√√√
√√√√
√√√√
Windows 7 Professional 64 with Microsoft Office
2010 Starter MSNA
Windows 7 Professional 64 with Microsoft Office
2010 Starter EDGI
Windows 7 Professional 64 with Microsoft Office
2010 Starter
Windows 7 Professional 64 with Microsoft Office
2010 Personal
Windows 7 Professional 64 with Microsoft Office
2010 Home & Business
Windows 7 Professional 64 with Microsoft Office
2010 Professional
Windows 7 Home Premium 32 with Microsoft Office
2010 Starter EDGI
Windows 7 Home Premium 32 with Microsoft Office
2010 Starter
Windows 7 Home Premium 32 with Microsoft Office
2010 Personal
Windows 7 Home Premium 32 with Microsoft Office
2010 Home & Business
Windows 7 Home Premium 32 with Microsoft Office
2010 Professional
√√
√√√√
√√√√
√√√√
√√√√
√√√√
√√√√
√√√√
√√√√
√√√√
√√√√
6 Chapter 1 Product description
Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
Windows 7 Home Premium 64 with Microsoft Office
2010 Starter EDGI
Windows 7 Home Premium 64 with Microsoft Office
2010 Starter
Windows 7 Premium 64 with Microsoft Office 2010
Professional
Windows 7 Starter with Microsoft Office 2010
Starter
Windows 7 Home Basic 32 with Microsoft Office
2010 Starter EDGI
Windows 7 Home Basic 32 with Microsoft Office
2010 Starter
Windows Vista Basic 32 with Microsoft Office 2010
Starter
Windows Vista Basic 32 with Microsoft Office 2010
Personal
Windows Vista Basic 32 with Microsoft Office 2010
Home & Business
Windows Vista Basic 32 with Microsoft Office 2010
Professional
Windows 7 Starter with Office 2010 Preload √ √
√√√√
√√√√
√√√√
√√√√
√ √
√ √
√ √
√ √
√ √
√ √
Windows 7 Starter with Office 2007 Ready - EDGI √ √
Restore Media:
Windows 7 Professional 64 √√√√
Windows 7 Professional 32 √√√√
Windows 7 Home Basic 32 √√√√
Windows 7 Home Premium 64 √√√√
Windows 7 Home Premium 32 √√√√
Windows 7 Starter √√√√
DRDVD Windows 7 √√√√
Windows Vista – through Service only √√√√
Web-only support:
Windows XP Professional √√√√
Certified:
Microsoft WHQL √√√√
Serviceability End-user replaceable parts:
AC adapter √√√√
Battery (system) √√√√
7
Category Description 4430s
(UMA)
Hard drive √√√√
Memory module √√√√
Optical drive √√√√
WLAN module √√√√
WWAN module, SIM √
Keyboard √√√√
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
8 Chapter 1 Product description
2 External component identification
Display
Component Description
(1) Speakers (2) Produce sound.
(2) Internal display switch Turns off the display or initiates Sleep if the display is closed
(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
(4) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(5) Internal microphone(s) (1 or 2 depending on
model)
(6) Webcam light (select models only) On: The webcam is in use.
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
wide-area networks (WWAN).
local area networks (WLAN).
Record sound.
Display 9
Component Description
(7) Webcam (select models only) Records video and captures still photographs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Top
TouchPad
To use the webcam, select Start > All Programs > ArcSoft
TotalMedia Suite > WebCam Companion.
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) TouchPad Moves the pointer and selects or activates items on the
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
10 Chapter 2 External component identification
screen.
Lights
Component Description
(1) TouchPad light ● Amber: The TouchPad is off.
Off: The TouchPad is on.
●
(2) Caps lock light ● White: Caps lock is on.
Off: Caps lock is off.
●
(3) Power light ● On: The computer is on.
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
(4)
(5)
QuickWeb light
Wireless light ● White: An integrated wireless device, such as a
On: The computer is on or the default Web browser is
●
in use.
● Blinking: When the QuickWeb button is pressed, the
light blinks 5 times, and then the default Web browser
opens.
NOTE: To use HP QuickWeb when the computer is off,
HP QuickWeb must be enabled in Computer Setup
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
Top 11
Buttons and fingerprint reader (select models only)
Component Description
(1)
Power button
When the computer is off, press the button to turn on
●
the computer.
● When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
Windows 7—Select Start > Control Panel > System
●
and Security > Power Options.
Windows Vista—Select Start > Control Panel >
●
System and Maintenance > Power Options
Or refer to the HP Notebook Reference Guide.
●
12 Chapter 2 External component identification
Component Description
(2)
(3)
(4)
QuickWeb button
Wireless button Turns the wireless feature on or off but does not establish a
Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
When the computer is off or in Hibernation, press the
●
button to open HP QuickWeb.
When the computer is in Microsoft Windows, press the
●
button to open the default Web browser.
● When the computer is in HP QuickWeb, press the
button to open the default Web browser.
NOTE: For more information, refer to “HP QuickWeb” in
this guide and to the HP QuickWeb software Help. If your
computer does not have HP QuickWeb software, the button
does not perform any action or function.
wireless connection.
password logon.
Top 13
Keys
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(3) num lk key Enables/disables the embedded numeric keypad when
pressed in combination with the fn key.
(4) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, or the esc
key.
(5)
(6) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad
(7)
Start key Displays the Start menu.
when pressed in combination with the fn and num lk keys.
Menu key Displays the active program's shortcut menu (same as the
right-click menu).
14 Chapter 2 External component identification
Component Description
(1) esc key Displays system information when pressed in combination
(2) Function keys Execute frequently used system functions when pressed in
(3) num lk key Enables/disables the embedded numeric keypad when
(4) Integrated numeric keypad When the keypad has been enabled, the keys can be used
(5) fn key Executes frequently used system functions when pressed
(6)
(7)
Start key Displays the Start menu.
Menu key Displays the active program's shortcut menu (same as the
with the fn key.
combination with the fn key.
pressed in combination with the fn key.
like an external numeric keypad.
in combination with a function key, the num lk key, or the
esc key.
right-click menu)..
Top 15
Front
Component Description
(1)
(2) Media Card Reader Supports the following digital card formats:
(3)
Drive light
Audio-out (headphone) jack Connects optional headphones, earbuds, a headset, or
White: The hard drive or optical drive is being
●
accessed.
● Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
Memory Stick Pro
●
Memory Stick Duo Pro
●
● MultiMediaCard
MultiMediaCard Micro
●
Secure Digital (SD) Card
●
Secure Digital (SD) Card Micro
●
television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(4)
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
16 Chapter 2 External component identification
array microphone, or monaural microphone.
Left
Component Description
(1)
(2)
(3) Power connector Connects an AC adapter.
(4) Vent Enables airflow to cool internal components.
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
AC adapter light
White: The computer is connected to external power
●
and the battery is 90 to 99% charged.
● Amber: The computer is connected to external power
and the battery is 0 to 90% charged.
Blinking amber: A battery that is the only available
●
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: The battery is fully charged.
●
NOTE: If the computer is plugged into an external
power source, the light turns off when all batteries in
the computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(5)
(6)
(7)
External monitor port Connects an external VGA monitor or projector.
RJ-45 (network) jack Connects a network cable.
HDMI port Connects an optional video or audio device, such as a high-
definition television, or any compatible digital or audio
component.
Left 17
Component Description
(8) ExpressCard slot Reads and writes to ExpressCards.
Right
(9)
(10)
Component Description
(1)
(2) RJ-11 (modem) jack (select models only) Connects a modem cable.
USB port Connects an optional USB device.
USB port Connects an optional USB device.
USB ports (2) Connect optional USB devices.
(3) Optical drive Reads and writes (select models only) to an optical disc.
(4) Optical drive light Lights when optical drive is active.
(5) Optical drive eject button Ejects the optical drive.
18 Chapter 2 External component identification
Bottom
Component Description
(1)
(2) Battery bay Holds the battery.
(3) SIM slot Contains a wireless subscriber identity module (SIM)
(4) Vents (2) Enable airflow to cool internal components.
(5)
Battery and access cover release latches Release the battery from the battery bay, and the access
cover from the computer.
(select models only). The SIM slot is located inside the
battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Access door Contains the hard drive, the wireless LAN module slot, and
the memory module slot.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore computer
functionality, and then contact technical support through
Help and Support.
Bottom 19
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Product name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the
●
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
Warranty period (4). This number describes the duration (in years) of the warranty period for the
●
computer.
Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and
●
support for the computer.
20 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components 21
Item Description Spare part number
(1) Display panel
For use in HP ProBook 4330s/4331s models:
● 33.8-cm (13.3-inch) HD, BrightView, without webcam 646997-001
● 33.8-cm (13.3-inch) HD, BrightView, with webcam and WWAN 647000-001
For use in HP ProBook 4430s/4431s models:
● 35.6-cm (14.0-inch), anti-glare, with webcam 646992-001
(2) Keyboard (includes cable)
(3) Top cover
For use in model 4330s/4331s:
33.8-cm (13.3-inch) HD, anti-glare, without webcam 646995-001
●
33.8-cm (13.3-inch) HD, anti-glare, with webcam 646996-001
●
33.8-cm (13.3-inch) HD, BrightView, with webcam 646998-001
●
33.8-cm (13.3-inch) HD, anti-glare, with webcam and WWAN 646999-001
●
35.6-cm (14.0-inch), anti-glare, without webcam 646991-001
●
35.6-cm (14.0-inch), BrightView, without webcam 646993-001
●
35.6-cm (14.0-inch), BrightView, with webcam 646994-001
●
NOTE: For a detailed list of available keyboards, see
on page 34.
With a fingerprint reader and USB 3.0 646331-001
●
Sequential part number listing
646365-xxx
● With a fingerprint reader and USB 2.0 658336-001
● With no USB logo for use in USB 2.0 or USB 3.0 computers without a fingerprint
For use in model 4430s/4431s:
● With a fingerprint reader and USB 2.0 658338-001
● With no USB logo for use in USB 2.0 or USB 3.0 computers without a fingerprint
(4) Audio board 647605-001
(5) Card reader board 646361-001
Without a fingerprint reader and with USB 3.0 646333-001
●
Without a fingerprint reader and with USB 2.0 658337-001
●
With no USB logo for use in USB 2.0 or USB 3.0 computers with a fingerprint reader 667660-001
●
reader
With a fingerprint reader and USB 3.0 646335-001
●
Without a fingerprint reader and with USB 3.0 646337-001
●
Without a fingerprint reader and with USB 2.0 658339-001
●
With no USB logo for use in USB 2.0 or USB 3.0 computers with a fingerprint reader 667662-001
●
reader
667661-001
667663-001
22 Chapter 3 Illustrated parts catalog
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