HP PHOTOSMART C8100 User Manual 2
HP Photosmart C8100 All-in-One
Basics Guide
series
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Contents
1 HP All-in-One overview
The HP All-in-One at a glance....................................................................................................2
Control panel features................................................................................................................3
Find more information.................................................................................................................4
Use the Roxio Creator Basic Software.......................................................................................4
2 Network setup
Wired network setup...................................................................................................................5
Integrated wireless WLAN 802.11 network setup.......................................................................7
Wireless ad hoc network setup.................................................................................................10
Install the software for a network connection...........................................................................14
Connect to additional computers on a network........................................................................15
Change the HP All-in-One from a USB connection to a network connection...........................15
Manage your network settings..................................................................................................16
3 Use the HP All-in-One features
Load originals and load paper..................................................................................................19
View, select, and print photos...................................................................................................22
Preserve your photos on CD/DVD and label the disc...............................................................23
Scan an image..........................................................................................................................24
Make a copy.............................................................................................................................25
Check the estimated ink levels.................................................................................................26
Replace the ink cartridges........................................................................................................26
4 Troubleshooting and support
Uninstall and reinstall the software...........................................................................................29
Hardware setup troubleshooting...............................................................................................29
Network troubleshooting...........................................................................................................31
Clear paper jams......................................................................................................................35
Information on ink cartridges and the print head......................................................................37
Support process.......................................................................................................................37
5 Technical information
System requirements................................................................................................................38
Product specifications...............................................................................................................38
Energy Star® notice.................................................................................................................38
Ink cartridge yield.....................................................................................................................39
Regulatory notices....................................................................................................................39
Warranty...................................................................................................................................40
Contents
1
1 HP All-in-One overview
Use the HP All-in-One to quickly and easily accomplish tasks such as printing photos
from a memory card, burning and labeling CD/DVDs, scanning documents, or making a
copy. You can access many HP All-in-One functions directly from the control panel,
without turning on your computer.
NOTE: This guide introduces basic operations and troubleshooting, as well as
provides information for contacting HP support and ordering supplies.
The onscreen Help details the full range of features and functions, including use of
the HP Photosmart software that came with the HP All-in-One.
The HP All-in-One at a glance
HP All-in-One overview
Label Description
1 Control panel
2 Output tray
3 Main input tray (also referred to as the input tray)
4 Paper tray extender (also referred to as the tray
5 Photo tray
6 Ink cartridge door
7 On button
2 HP All-in-One overview
extender)
(continued)
Label Description
8 Front USB port
9 Wireless network indicator and Bluetooth light
10 LightScribe CD/DVD drive
11 Memory card slots and Photo light
12 Glass
13 Slide and Negative Film holder
14 Slide and Negative Film light
15 Lid
16 Lid backing
17 Slide and Negative Film light power port
18 Ethernet port
19 Rear USB port
20 Power connection
21 Rear door
* Use only with the power adapter supplied by HP.
*
Control panel features
The following diagram and related table provide a quick reference to the HP All-in-One
control panel features.
HP All-in-One overview
Control panel features 3
Chapter 1
Label Name and Description
1 Display: The touch screen display shows menus, photos, and messages. The control panel can
2 Red Eye Removal: Turns the Red Eye Removal feature On or Off. By default, this feature is
3 Cancel: Stops the current operation and returns to the main screen.
4 Attention light: Indicates a problem occurred. See the display for more information.
5 Start Copy Color: Starts a color copy.
6 Start Copy Black: Starts a black-and-white copy.
7 Print Photos: Depending on whether you access your photos from the View, Print, or Create
HP All-in-One overview
be pulled up and angled for better viewing of this display.
turned off. When the feature is turned on, the HP All-in-One automatically corrects red eye
coloring in the photo currently shown on the display.
menu, the Print Photos button will display the Print Preview screen or it will print any selected
photo(s). If no photos are selected, a prompt appears asking if you want to print all the photos
on your card, storage device or CD/DVD.
Find more information
A variety of resources, both printed and onscreen, provide information about setting up
and using the HP All-in-One.
• Setup Guide
The Setup Guide provides instructions for setting up the HP All-in-One and installing
software. Make sure you follow the steps in the Setup Guide in order.
If you have problems during setup, see Troubleshooting in the last section of the
Setup Guide, or see “
• Onscreen Help
The onscreen Help provides detailed instructions on features of the HP All-in-One
that are not described in this Basics Guide, including features that are only available
using the software you installed with the HP All-in-One.
•
www.hp.com/support
If you have Internet access, you can get help and support from the HP Web site. This
Web site offers technical support, drivers, supplies, and ordering information.
Troubleshooting and support” on page 29 in this guide.
Use the Roxio Creator Basic Software
You can install the Roxio Creator Basic software that came with the HP All-in-One. This
software lets you create and print text, photos, and pre-set designs on a LightScribe disc
to identify the contents of your CD or DVD. In addition, you can use the Roxio Creator
Basic software to create and burn photo slide shows, music, and more onto a CD/DVD
loaded in the LightScribe-enabled drive on the HP All-in-One. For information on using
the Roxio Creator Basic software, see the help that came with the software.
NOTE: Roxio software is available for USB connections only, and cannot be used
in a network setup.
4 HP All-in-One overview
2 Network setup
This section describes how to connect the HP All-in-One to a network and how to view
and manage network settings.
If you want to: See this section:
Connect to a wired (Ethernet) network. “Wired network setup” on page 5
Connect to a wireless network with a wireless
router (infrastructure).
Connect directly to a wireless-capable
computer without a wireless router (ad hoc).
Install the HP All-in-One software for use in a
networked environment.
Add connections to more computers on the
network.
Change the HP All-in-One from a USB
connection to a network connection.
NOTE: Use the instructions in this section if
you first installed the HP All-in-One with a USB
connection, and you now want to change to
either a wireless or Ethernet network
connection.
View or change the network settings. “Manage your network settings” on page 16
Find troubleshooting information. “Network troubleshooting” on page 31
“Integrated wireless WLAN 802.11 network
setup” on page 7
“Wireless ad hoc network setup” on page 10
“Install the software for a network connection”
on page 14
“Connect to additional computers on a
network” on page 15
“Change the HP All-in-One from a USB
connection to a network connection”
on page 15
NOTE: You can connect the HP All-in-One to either a wireless or wired network, but
not both at the same time.
Wired network setup
This section describes how to connect the HP All-in-One to a router, switch, or hub using
an Ethernet cable and how to install the HP All-in-One software for a network connection.
This is known as a wired or Ethernet network.
Network setup
Network setup 5
Chapter 2
To set up the HP All-in-One on a wired
network, you need to do the following:
First, collect all of the required materials. “What you need for a wired network”
Next, connect to a wired network. “Connect the HP All-in-One to the network”
Finally, install the software. “Install the software for a network connection”
What you need for a wired network
Before you connect the HP All-in-One to a network, make sure you have all of the required
materials.
A functional Ethernet network that includes a router, switch, or hub with an Ethernet
❑
port.
CAT-5 Ethernet cable.
❑
Network setup
See this section:
on page 6
on page 7
on page 14
Although standard Ethernet cables look similar to standard telephone cables, they
are not interchangeable. There is a different number of wires in each one, and each
has a different connector. An Ethernet cable connector (also called an RJ-45
connector) is wider and thicker and always has 8 contacts on the end. A phone
connector has between 2 and 6 contacts.
A desktop computer or laptop with an Ethernet connection.
❑
NOTE: The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet
networks. If you are purchasing, or have purchased, a network interface card
(NIC), make sure it can operate at either speed.
6 Network setup
Connect the HP All-in-One to the network
To connect the HP All-in-One to the network, use the Ethernet port on the back of the
device.
To connect the HP All-in-One to the network
1. Remove the yellow plug from the back of the HP All-in-One.
2. Connect the Ethernet cable to the Ethernet port on the back of the HP All-in-One.
3. Connect the other end of the Ethernet cable to an available port on your Ethernet
router, switch, or wireless router.
4. Once you have connected the HP All-in-One to the network, install the software as
described in “
Install the software for a network connection” on page 14.
Integrated wireless WLAN 802.11 network setup
For optimal performance and security in your wireless network, HP recommends you use
a wireless router or access point (802.11) to connect the HP All-in-One and the other
network elements. When network elements are connected through a wireless router or
access point, this is called an infrastructure network.
Integrated wireless WLAN 802.11 network setup 7
Network setup
Chapter 2
The advantages of a wireless infrastructure network as compared to an ad hoc network
include:
• Advanced network security
• Enhanced reliability
• Network flexibility
• Better performance, especially with 802.11 g mode
• Shared Broadband Internet access
To set up the HP All-in-One on an integrated
wireless WLAN 802.11 network, you need to
do the following:
First, collect all of the required materials. “What you need for an integrated wireless
Next, connect the HP All-in-One to the wireless
router, and run the Wireless Setup Wizard.
Finally, install the software. “Install the software for a network connection”
What you need for an integrated wireless WLAN 802.11 network
Network setup
See this section:
WLAN 802.11 network” on page 8
“Connect to an integrated wireless WLAN
802.11 network” on page 8
on page 14
To connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you will
need the following:
A wireless 802.11 network that includes a wireless router or access point.
❑
A desktop computer or laptop with either wireless networking support, or a network
❑
interface card (NIC). The computer must be connected to the wireless network that
you intend to install the HP All-in-One on.
If you connect the HP All-in-One on a wireless network that has Internet access, HP
❑
recommends that you use a wireless router (access point or base station) that uses
Dynamic Host Configuration Protocol (DHCP).
Network name (SSID).
❑
WEP key or WPA Passphrase (if needed).
❑
Connect to an integrated wireless WLAN 802.11 network
The Wireless Setup Wizard provides an easy way to connect the HP All-in-One to your
network. You can also use SecureEasySetup, if your wireless router or access point
8 Network setup
supports this feature. See the documentation that came with your wireless router or
access point to find out if it supports using EasySetup and for additional setup instructions.
CAUTION: To prevent other users from accessing your wireless network, HP
strongly recommends using a password or passphrase (WPA or WEP security) and
a unique network name (SSID) for your wireless router. Your wireless router might
have been shipped with a default network name, which is typically the manufacturer
name. If you use the default network name, your network can be easily accessed by
other users using the same default network name (SSID). It also means that the
HP All-in-One might accidently connect to a different wireless network in your area
which uses the same network name. If this happens you will not be able to access
the HP All-in-One. For more information on how to change the network name, see
the documentation that came with your wireless router.
NOTE: Before connecting to a wireless infrastructure network, ensure that the
ethernet cable is not connected to the HP All-in-One.
NOTE: HP provides an online tool that might be able to find your wireless security
settings automatically. Go to:
www.hp.com/go/networksetup.
To connect the HP All-in-One with the Wireless Setup Wizard
1. Write down the following information about your wireless router or access point:
• Network Name (also called SSID)
• WEP Key, WPA Passphrase (if needed)
If you do not know where to find this information, see the documentation that came
with your wireless router or access point. You might be able to find the network name
(SSID) and the WEP key or WPA passphrase on the Embedded Web Server for the
wireless router.
NOTE: HP provides an online tool that might be able to find your wireless
security settings automatically. Go to:
www.hp.com/go/networksetup.
2. Touch Setup on the display.
3. Touch Network.
NOTE: If the menu option you want is not visible on the screen, touch or
to scroll through all the menu options.
4. Touch Wireless Setup Wizard.
This runs the Wireless Setup Wizard.
5. Touch the name of the network you wrote down in step 1.
If you do not see your network name in the list
a. Touch Enter a New Network Name (SSID).
The visual keyboard appears.
b. Enter the network name (SSID). Touch the appropriate letters or numbers on the
visual keyboard.
NOTE: You must enter the exact uppercase (capital) and lowercase (small)
letters. Otherwise, the wireless connection will fail.
Integrated wireless WLAN 802.11 network setup 9
Network setup
Chapter 2
c. When you have finished entering the new network name, touch Done, and then
touch OK.
If the HP All-in-One is unable to discover the network based on the network name
you entered, you will be prompted to answer additional questions about your
network, as described in steps d and e. Before continuing, move the HP All-inOne closer to the computer and run the Wireless Setup Wizard again to see if the
HP All-in-One can discover your network automatically.
d.Touch Infrastructure.
e.Touch WEP encryption or WPA encryption.
If you do not want to use WEP encryption, touch No, my network does not use
encryption. Go to step 7.
6. If prompted, enter your WPA or WEP key as follows:
a. Touch the appropriate letters or numbers on the visual keyboard.
NOTE: You must enter the exact uppercase (capital) and lowercase (small)
letters. Otherwise, the wireless connection will fail.
b. When you are finished entering the WPA or WEP key, touch Done.
c.Touch OK to confirm.
The HP All-in-One will attempt to connect to the network. If a message says you
entered an invalid WPA or WEP key, check the key you wrote down for your new
network, follow the prompts to correct the key, and then try again.
7. When the HP All-in-One connects successfully to the network, install the software on
each computer that will use the device over the network.
To connect the HP All-in-One with SecureEasySetup
1. Activate SecureEasySetup on your wireless router or access point.
2. Touch Setup on the display.
3. Touch Network.
NOTE: If the menu option you want is not visible on the screen, touch or
to scroll through all the menu options.
Network setup
4. Touch Wireless Setup Wizard.
5. Follow the onscreen prompts on the display to complete the connection.
6. When the HP All-in-One connects successfully to the network, go to your computer
to install the software on each computer that will use the network.
NOTE: If the connection fails, the wireless router or access point might have
timed out after you activated SecureEasySetup. Repeat the above task, ensuring
that you complete the steps on the control panel of the HP All-in-One immediately
after pressing the button on the wireless router or access point.
Wireless ad hoc network setup
Use this section if you want to connect the HP All-in-One to a wireless-capable computer
without using a wireless router or access point.
10 Network setup
NOTE: An ad hoc connection is available if you do not have a wireless router or
access point. However, it provides little flexibility, a low level of network security, and
slower network performance than with a wireless router or access point.
In order to connect the HP All-in-One to your computer (ad hoc), you need to create an
ad hoc network profile on your computer. This includes choosing a network name (SSID)
and WEP security (optional but recommended) for your ad hoc network.
To set up the HP All-in-One on a wireless ad
hoc network, you need to do the following:
First, collect all of the required materials. “What you need for an ad hoc network”
Next, prepare your computer by creating a
network profile.
Next, run the Wireless Setup Wizard. “Connect to a wireless ad hoc network”
Finally, install the software. “Install the software for a network connection”
See this section:
on page 11
“Create a network profile for a Windows XP
computer” on page 11
Create a network profile for other operating
“
systems” on page 12
on page 13
on page 14
What you need for an ad hoc network
To connect the HP All-in-One to a wireless network, you will need a Windows computer
with a wireless network adapter.
Create a network profile for a Windows XP computer
Prepare your computer for an ad hoc connection by creating a network profile.
To create a network profile
NOTE: The HP All-in-One comes configured with a network profile with hpsetup as
the network name (SSID). However, for security and privacy HP recommends you
create a new network profile on your computer as described here.
Network setup
Wireless ad hoc network setup 11
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