HP Photosmart C7180, Photosmart C7185 Setup Guide

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Start Here

Important setup information

Wireless or wired network users: you must follow the instructions in this setup guide to be successful adding the HP All-in-One to your network.

USB cable users: Do not connect the USB cable until step A2.

Remove all tape and lift display

a Remove all tape from the front, back,

and both sides of the device. Remove the protective ﬁ lm from the color graphics display.

b Lift the control panel.

Windows CD

Mac CD

Documentation CD

This CD may be included for some languages where help is not available through the software.

Locate components

HP Photosmart C7100 All-in-One series

Basics Guide

power cord

phone cord

4 x 6 in (10 x 15 cm) photo paper

control panel faceplate (may be pre-attached)

ink cartridges

USB cable

Ethernet cable

*May need to be purchased separately.

The contents of your box may differ.

HP Photosmart C7100 All-in-One series Setup Guide

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Attach the control panel faceplate

(if not attached)

a Position the control panel faceplate

over the buttons on the device.

ab cd

Load plain paper into the bottom tray

b Press down ﬁ rmly on all edges

of the faceplate until it snaps into place. Make sure all buttons come throught the holes in the faceplate.

Load plain white paper in the bottom paper tray. Plain paper is needed for alignment.

a Lift the output tray.

d e

Load photo paper

b c

b Pull out the photo tray.

c Load the 4 x 6 inch (10 x 15 cm)

photo paper from the sample pack with the glossy side down in the photo tray.

Tip: If the paper is tabbed, make sure the tab is towards you.

d Lower the output tray and

push in the photo tray.

2 • HP All-in-One

e Pull out the tray extender

and lift up the paper catch.

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Connect the supplied phone cord

Connect one end of the supplied phone

cord to the phone port labelled 1-LINE and the other to a wall jack.

See the Basics Guide if you want to use your own phone cord or for help with other fax setup options.

Connect the power cord

USB cable users: Do not connect the USB cable

until instructed later in this guide.

Press the On button

After you press the On button, wait for the prompt

on the color graphics display before continuing.

Open the access door

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Lift latches inside of the device

a Squeeze the bottom of each latch to release it, and

then lift the latch.

b Lift all six latches.

Insert all six ink cartridges

Match the color and pattern of the ink cartridge to the color and pattern on the print carriage.

a Push the black ink cartridge in to the ﬁ rst slot on the

left. Close the latch.

b Repeat with each of the color ink cartridges.

c Make sure each latch is secure.

Note: Use only the ink cartridges that came with the printer. The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at ﬁ rst-time setup.

4 • HP All-in-One

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Close the access door and follow the prompts

a After you close the access door, a prompt appears

to load plain white paper. Make sure paper is loaded, and then press OK to start the process.

The device initializes the ink cartridges and aligns

the printer. This takes approximately 5 minutes.

CAUTION: Do not disconnect or turn off the

HP All-in-One during this time. You may hear the device making noises.

b After the alignment page is printed, alignment is

complete. Check the display for status, then press OK . Recycle or discard the alignment page.

Continue to the next page for instructions on connecting your HP All-in-One to your computer or to your network.

Connect the HP All-in-One

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Choose ONE connection type (A, B or C)

A: USB Connection - Do not connect yet

Use this connection type if you want to connect the HP All-in-One directly to one computer. (Do not connect the USB cable until step A2) .

Equipment needed: USB cable.

For a USB connection, go to Section A (page 7) for instructions .

B: Ethernet (Wired) Network

C: Wireless Network

Use this connection type if you want an Ethernet cable connection between the HP All-in-One and your network.

Equipment needed: router and Ethernet cable.

For an Ethernet cable connection, go to Section B (page 9) for instructions .

Use this connection type if you want a wireless (802.11 b or g) connection between the HP All-in-One and your

network. Equipment needed: wireless router*.

6 • HP All-in-One

For a wireless connection, go to Section C1 (page 11) for instructions.

*Note: If you do not have an access point, but want to connect your wireless computer to the HP All-in-One, see the Wireless Ad

Hoc Network Setup section in the Basics Guide.

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Section A: USB Connection

Choose the correct CD

Windows Users:

a Turn on your computer, login if necessary, and

then wait for the desktop to appear

b Insert the HP All-in-One Windows CD..

Note: If the startup

screen does not appear, doubleclick My Computer , double-click the CD- ROM icon with the HP logo, and then double-click setup.

exe .

Mac Users:

a Turn on your computer, login if necessary, and then wait for the desktop to appear.

b Locate the HP All-in-One Mac CD. c Continue to the next page.

c Follow the onscreen instructions to install the

software.

d On the Connection Type screen, make sure to

select directly to this computer . Continue to the next page.

e Continue to the next page.

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Windows Users: Mac Users:

Connect the USB cable

a Follow the onscreen instructions until you see

the prompt to connect the USB cable. (This may take several minutes.)

Once the prompt appears, connect the

USB cable to the port on the back of the HP All-in-One, and then to any USB port on your computer.

a Connect the USB cable from your computer to

the USB port on the back of the device.

b Double-click the HP All-in-One Installer icon. c Make sure you complete all screens, including

the Setup Assistant.

b Follow the onscreen instructions to complete the

software installation.

8 • HP All-in-One

Congratulations! Go to Step 18 of this Setup Guide

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Section B: Ethernet (wired) network

Connect the Ethernet cable

a Locate the Ethernet cable that you may have purchased

separately.

b Remove the yellow plug from the back of the device. c Connect one end of the Ethernet cable to the Ethernet port on

the back of the device.

d Connect the other end of the Ethernet cable to the router.

IMPORTANT: Your computer and the HP All-in-One must be on the same active, working network.

If you are using a DSL or cable modem, make sure you do not connect the Ethernet cable from the HP All-in-One to the cable modem. Connect it to the router only.

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Choose the correct CD

Windows Users: Mac Users:

a Turn on your computer, login if necessary, and

then wait for the desktop to appear.

b Insert the HP All-in-One CD

Note: If the startup screen

does not appear, doubleclick My Computer , double- click the CD-ROM icon with the HP logo, and then double-click setup.exe .

c Follow the onscreen instructions to install the

software.

d On the Connection Type screen, make sure to

select through the network . Follow the onscreen instructions.

a Turn on your computer, login if necessary, and then wait for the desktop to appear.

b Insert the HP All-in-One Mac CD. c Double-click the HP All-in-One installer icon.

e Your ﬁ rewall software may provide prompts on

your computer warning you that HP software is attempting to access your network. You should respond to these prompts so that access is “always” allowed. Then continue with the HP software installation.

f Continue to the next page.

Questions: Anti-virus and anti-spyware applications

can block software installation and should be disabled. Remember to turn them back on following installation.

Congratulations! Go to Step 16 of this Setup Guide

d Make sure you complete all screens, including

the Setup Assistant. To install software on additional computers, go to step 14.

10 • HP All-in-One

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Section C: Wireless Network

You have two options for connecting the HP All-in-One to your wireless network. You must choose one or the other:

• If you are certain that your network was originally set up using SecureEasySetup, go to Option A: SecureEasySetup in Section C2, below.

• If you are not certain, then go to Option B: Typical Wireless Setup (Recommended) in section C2, which is on the next page.

Choose ONE wireless network option (A or B)

Tip: If you are unable to establish a wireless network connection to your HP device, you can connect to your network using an Ethernet cable or connect directly to your computer using a USB cable.

Establish the wireless connection

Option A: SecureEasySetup

Requirements: You must have a wireless router that supports SecureEasySetup.

IMPORTANT: Use this method only if you have previously used SecureEasySetup to setup your network.

Otherwise your network settings may be reset.

a Put the wireless router in SecureEasySetup mode. This often involves pressing a button on the wireless router. IMPORTANT: You may have limited time to complete the next step after putting the wireless router into

SecureEasySetup mode. See the documentation that came with the wireless router for information about SecureEasySetup.

b Press the Setup button on the HP All-in-One. c Press d Press The network should be detected automatically and the wireless network connection will be established.

If the wireless connection is not established or you see the Select Network Name screen, it is likely that you ran out of time after putting the wireless router in SecureEasySetup mode. Put your wireless router into SecureEasySetup mode again, and then rerun the Wireless Setup Wizard.

e Follow the prompts on the display to complete the network setup. If the connection is successful, go to step C3 .

If you have problems connecting to the network, see the Basics Guide for additional setup information.

until Network is highlighted, and then press OK . The Network Menu appears. to highlight Wireless Setup Wizard , and then press OK .

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Option B: Typical Wireless Setup (Recommended)

a Locate and write down your wireless router settings. Network Name (also called SSID):______________________________________________________ WEP key/WPA Passphrase (if needed):__________________________________________________

IMPORTANT: If you do not know this information, you cannot continue with your wireless setup. To obtain the necessary information, you must consult the documentation for your wireless router, the router manufacturer, or the person who originally set up your wireless network. As much as HP would like to help you, HP is unable to answer questions about your wireless router or your network such as the Network Name, WEP key, or WPA passphrase.

b Press the Setup button on the HP All-in-One. c Press

until Network is highlighted, and then press OK . The Network Menu appears.

d Press to highlight Wireless Setup Wizard , and then press OK . In a few moments, a list of detected networks appears on the display. The network with the strongest signal

appears ﬁ rst.

e Do one of the following:

• Press to highlight the name of the network that you wrote down earlier, and then press OK .

• If the network name that you wrote down does not appear in the list, you can enter it manually. Press

to highlight Enter New Network Name (SSID) and then press OK . See Display keyboard tips to enter text.

f If your network uses security, a prompt appears for the WEP key or WPA passphrase. Both are case

sensitive. Type the WEP key or WPA passphrase, as requested. See Display keyboard tips to enter text.

If the WEP key or WPA passphrase is not accepted, refer to Network Troubleshooting on page 15. Note: If your router provides 4 WEP keys, make sure you use the ﬁ rst one.

g Follow the prompts on the display to complete the network setup. If the connection is successful, go to step C3 .

12 • HP All-in-One

Display keyboard tips: To Select: use Arrow keys to highlight, and then

press OK . For mistakes: Select Clear For lowercase: Select abc For numbers: Select 123 When you are ﬁ nished: Highlight Done , and

then press OK .

HP Photosmart C7100 All-in-One series

Basics Guide

If you have problems connecting to the network, see the Basics Guide for additional setup information.

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Insert the correct CD

Windows Users: Mac Users:

a Turn on your computer, login if necessary, and

then wait for the desktop to appear.

b Insert the HP All-in-One Windows CD

Note: If the startup screen

does not appear, doubleclick My Computer , double- click the CD-ROM icon with the HP logo, and then double-click setup.exe .

c Follow the onscreen instructions to install the

software.

d On the Connection Type screen, make sure to

select through the network . Follow the onscreen instructions.

a Turn on your computer, login if necessary, and then wait for the desktop to appear.

b Insert the HP All-in-One Mac CD. c Double-click the HP All-in-One installer icon.

e Your ﬁ rewall software may provide promts on

Questions: Anti-virus and anti-spyware applications can block software installation and should be disabled. Remeber to turn them back on again following installation.

Congratulations! Go to Step 16 of this Setup Guide

d Make sure you complete all screens, including

the Setup Assistant. To install software on additional computers, go to step 14.

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Install software on additional computers

If you have additional computers on your network, install the HP All-in-One software on each computer. Choose the correct HP All-in-One CD for each installation.

Follow the onscreen instructions. Make sure that you choose the connection types between the network and your HP All-in-One (not between your computer and the network).

Congratulations! Go to Step 18 of this Setup Guide

Troubleshooting

Problem: A Paper Jam message appears. Action: Remove the back access door, and then gently pull out any paper. Turn the

device off, and then on. Load the paper again.

Problem: You did not see the screen prompting you to connect the USB cable. Action: Remove, and then re-insert the HP All-in-One Windows CD. Refer to Section A.

Problem: The Microsoft Add Hardware screen appears. Action: Click Cancel . Unplug the USB cable, and then insert the HP All-in-One

Windows CD. Refer to Section A.

14 • HP All-in-One

Problem: The Device Setup Has Failed To Complete screen appears. Action: Verify that the control panel faceplate is ﬁ rmly attached. Unplug the

HP All-in-One and plug it in again. Check all connections. Make sure the USB cable is plugged into the computer. Do not plug the USB cable into a keyboard or

non-powered hub. Refer to Section A.

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Network Troubleshooting

Problem: You are not sure if your network is set up properly. Action: For information on how to set up a network, go to www.hp.com/support .

Enter Photosmart C7100 , and then search for Network Setup .

Problem: You are trying to set up a wireless connection through the control panel, and the HP All-in-One does not connect to the network.

Action:

• On the wireless router, turn on broadcast network name options, and turn off silent broadcast name.

• Move the access point closer to the HP All-in-One and make sure there are no obstructions.

• Turn the wireless router off, wait 30 seconds, and then on again.

• Make sure you entered the correct wireless communication mode and authentication type. See steps C1 through C3 .

• See the User Guide for more details and troubleshooting information.

Problem: The Printer Not Found message appears. Action: First make sure that you have an active connection with the HP All-in-One.

Check your color graphics display for an icon. If you do not see an icon, go back to your connection type Section (B or C).

If you have an active connection, try the following:

• Turn your HP All-in-One off, wait 30 seconds, and then turn it back on.

• Try temporarily disconnecting your ﬁ rewall.

Wired (Ethernet) network users:

• Check the cable between the router and the HP All-in-One.

• Check the cable between your computer and the HP All-in-One.

• Make sure your LAN card is set up properly.

Problem: An invalid WEP key or WPA passphrase. This problem could be caused by typing incorrectly, by changing the case of the key or passphrase or by inserting blank spaces at the beginning or end.

Action: Rerun the Wireless Setup Wizard, and type in the WEP key or WPA passphrase correctly, making sure there are no blank spaces at beginning or end.

Problem: I have SecureEasySetup, but when I ran the Wireless Setup Wizard, a list of available networks appeared or the Select Network Name screen appeared.

Action: It is likely that you ran out of time after putting the wireless router in SecureEasySetup mode. Put your wireless router into SecureEasySetup mode again, and then rerun the Wireless Setup Wizard.

HP Photosmart C7100 All-in-One series

Basics Guide

See the Basics Guide for more troubleshooting and additional set up information.

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Print a 4 x 6 inch photo

a Insert the memory card from your camera into the

appropriate memory card slot and press the Photosmart Express button.

The Photosmart Express menu appears on the color

graphics display.

b Press OK to select View & Print . The most recent photo

on your memory card appears on the display.

Tip: You could use the Reprint button to make a copy of an original photo.

c Press the arrow buttons to view the desired photo.

d Keep pressing OK to print your photo.

If you are looking at a photo on the display, you could

quickly print a 4 x 6 inch photo by pressing the Print Photos button.

The HP All-in-One makes a print of the photo on your

memory card.

Tip: To learn about printing photos from memory cards, and other features, see the User Guide and online help.

For additional help, see www.hp.com/support .

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