HP Photosmart C6100 All-in-One Basics Guide
HP Photosmart C6100 All-in-One series
Basics Guide
HP Photosmart C6100 All-in-One series
Basics Guide
© 2006 Hewlett-Packard Development
Company, L.P.
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Contents
1 HP All-in-One overview.........................................................................................3
The HP All-in-One at a glance.................................................................................4
Control panel features.............................................................................................5
Use the HP Photosmart software............................................................................7
Find more information..............................................................................................8
Access the onscreen Help.......................................................................................8
2 Network setup........................................................................................................9
Wired network setup................................................................................................9
Install the software for a network connection........................................................11
Integrated wireless WLAN 802.11 network setup.................................................13
Wireless ad hoc network setup.............................................................................16
Connect to additional computers on a network.....................................................21
Change the HP All-in-One from a USB connection to a network connection........21
Manage your network settings..............................................................................22
3 Fax setup..............................................................................................................34
Set up the HP All-in-One for faxing.......................................................................34
Change settings on the HP All-in-One to receive faxes........................................54
Test your fax setup................................................................................................56
Set the fax header.................................................................................................56
4 Use the HP All-in-One features..........................................................................58
Load originals and load paper...............................................................................58
Avoid paper jams...................................................................................................60
Make a copy..........................................................................................................61
Scan an image.......................................................................................................61
Print 10 x 15 cm (4 x 6 inch) photos......................................................................64
Print from a software application...........................................................................65
Send a basic fax....................................................................................................67
Replace the ink cartridges.....................................................................................67
Align the printer.....................................................................................................70
Clean the HP All-in-One........................................................................................70
5 Troubleshooting and support............................................................................73
Uninstall and reinstall the software........................................................................73
Hardware setup troubleshooting...........................................................................74
Fax setup troubleshooting.....................................................................................76
Network troubleshooting........................................................................................93
Clear paper jams...................................................................................................99
Information on ink cartridges...............................................................................101
Ink cartridge messages.......................................................................................101
Support process..................................................................................................106
HP support by phone...........................................................................................106
Additional warranty options.................................................................................106
6 Technical information.......................................................................................107
System requirements...........................................................................................107
Paper specifications............................................................................................107
Print specifications...............................................................................................107
Basics Guide 1
Copy specifications..............................................................................................108
Scan specifications..............................................................................................108
Fax specifications................................................................................................108
Physical specifications.........................................................................................108
Power specifications............................................................................................108
Environmental specifications...............................................................................109
Acoustic information............................................................................................109
Environmental product stewardship program......................................................109
Regulatory notices...............................................................................................109
Ink cartridge warranty information.......................................................................109
Warranty..............................................................................................................110
Index..........................................................................................................................111
2 HP Photosmart C6100 All-in-One series
1
HP All-in-One overview
HP All-in-One overview
Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy,
scanning documents, or printing photos from a memory card. You can access many
HP All-in-One functions directly from the control panel, without turning on your computer.
Note This guide introduces basic operations and troubleshooting, as well as
providing information for contacting HP support and ordering supplies.
The onscreen Help details the full range of features and functions, including use
of the HP Photosmart software that came with the HP All-in-One. For more
information, see Access the onscreen Help.
Print photos
The HP All-in-One is equipped with memory card slots and a front USB port that enable
you to print or edit photos from a memory card or storage device without uploading your
photos to a computer first. Additionally, if the HP All-in-One is network-connected or
connected to a computer with a USB cable, you can also transfer your photos to the
computer to print, edit, or share.
Print from your computer
The HP All-in-One can be used with any software application that allows printing. You
can print a range of projects, such as borderless images, newsletters, greeting cards,
iron-on transfers, and posters.
Copy
The HP All-in-One enables you to produce high-quality color and black-and-white copies
on a variety of paper types. You can enlarge or reduce the size of an original to fit a
specific paper size, adjust the darkness of the copy, and use special features to make
high-quality copies of photos, including borderless copies.
Scan
Scanning is the process of converting text and pictures into an electronic format for your
computer. You can scan almost anything (photos, magazine articles and text documents)
on the HP All-in-One.
Fax
You can use the HP All-in-One to send and receive faxes, including color faxes. You can
set up speed dial entries to send faxes quickly and easily to frequently used numbers.
From the control panel, you can also set a number of fax options, such as resolution and
the contrast between lightness/darkness on the faxes you send.
Basics Guide 3
Chapter 1
The HP All-in-One at a glance
HP All-in-One overview
Label Description
1 Automatic document feeder
2 Color graphics display (also referred to as
the display)
3 Output tray
4 Paper-width guide for the main input tray
5 Main input tray (also referred to as the input
tray)
6 Paper tray extender (also referred to as the
tray extender)
7 Paper-width and paper-length guides for the
photo tray
8 Paper-length guide for the main input tray
9 Photo tray
10 Ink cartridge door
11 Front USB port for your camera or other
storage device
12 Memory card slots and Photo light
13 Control panel
4 HP Photosmart C6100 All-in-One series
(continued)
Label Description
14 Glass
15 Lid backing
Label Description
1 Ethernet port
2 Rear USB port
3 Power connection
HP All-in-One overview
*
4 1-LINE (fax) and 2-EXT (phone) ports
5 Rear door
* Use only with the power adapter supplied by HP.
Control panel features
The following diagram and related table provide a quick reference to the HP All-in-One
control panel features.
Basics Guide 5
Chapter 1
Label Name and Description
1 Color graphics display (also referred to as the display): Displays menus, photos, and
2 Back button: Returns to the previous screen on the display.
3 Preview: Displays a preview of a copy or photo job.
HP All-in-One overview
4 Setup: Presents the Setup Menu for generating reports, changing fax and network
5 Help: Opens the Help Menu menu on the display where you can select a topic to
6 Cancel: Stops the current operation and returns to the main screen.
7 Rotate: Rotates the currently displayed photo 90 degrees clockwise. Subsequent
8 Print Photos: Prints the photos selected on your memory card. If no photos are
9 Start Copy Black: Starts a black-and-white copy.
messages. The display can be pulled up and angled for better viewing.
settings, and accessing tools and preferences.
learn more about it. Depending on the topic you select, the topic will appear on your
display or on your computer screen.
presses continue to rotate the photo 90 degrees.
currently selected, the HP All-in-One prints the photo currently showing on the
display. From the idle state, pressing the Print Photos button launches the
Photosmart Express menu.
10 Start Copy Color: Starts a color copy.
11 Start Scan: From the idle state, pressing the Start Scan button opens the Scan
Menu where you can choose a destination for your scan. If you are already in the
Scan Menu, it sends the scan job to the highlighted destination.
12 Start Fax Black: Starts a black-and-white fax.
13 Start Fax Color: Starts a color fax.
14 Space and #: Enter spaces and pound signs for fax-related tasks.
Symbols and *: Enter symbols and asterisks for fax-related tasks.
15 Wireless radio light: Indicates that the 802.11 b and g wireless radio is turned on.
16 On: Turns the HP All-in-One on or off. When the HP All-in-One is off, a minimal
amount of power is still supplied to the device. To completely remove power, turn the
HP All-in-One off, and then unplug the power cord.
17 Keypad: Enters fax numbers, values, or text.
18 Auto Answer: When this button is lit, the HP All-in-One automatically answers
incoming phone calls. When off, the HP All-in-One does not answer any incoming
fax calls.
19 Fax Menu: Presents the Enter Fax Number screen to enter a fax number. If you
press it again, the Fax Menu appears where you can select fax options.
6 HP Photosmart C6100 All-in-One series
(continued)
Label Name and Description
20 Scan Menu: Opens the Scan Menu where you can select a destination for your
scan.
21 Copy Menu: Selects copy options, such as number of copies, paper size, and paper
type.
22 Photo Fix: Automatically adjusts a photo for viewing or printing when turned on.
Features include color effects, photo brightness, frames, and red-eye removal.
Press Photo Fix to turn the feature off and on. By default, this feature is turned on.
23 Photosmart Express: Launches the Photosmart Express menu for printing,
saving, editing, and sharing photos.
24 Reprints: Scans a photo and prints it.
25 Zoom Out: Zooms out to show more of a photo or multiple photos at the same time,
on the display.
26 Zoom In: Zooms in to enlarge the image on the display. You can also use this button
to adjust the crop box when printing.
27 Direction pad: Allows you to navigate through menu options by pressing the up, down,
left, or right arrow buttons.
If you are zooming in on a photo, you can also use the arrow buttons to pan around
the photo and select a different area to print.
HP All-in-One overview
28 OK: Selects a menu, setting, or value displayed on the display.
29 Attention light: Indicates a problem occurred. See the display for more information.
Use the HP Photosmart software
You can use the HP Photosmart software (Windows) or the HP Photosmart Mac software
(Mac) that you installed with the HP All-in-One to access many features not available
from the control panel. The software provides a fast and easy way to make prints of your
photos or to purchase prints online. It also provides access to other basic software
features, such as saving, viewing, and sharing your photos.
For more information about the software, see the onscreen Help.
Basics Guide 7
Chapter 1
Find more information
A variety of resources, both printed and onscreen, provide information about setting up
and using the HP All-in-One.
● Setup Guide
The Setup Guide provides instructions for setting up your HP All-in-One and
installing software. Make sure you follow the steps in the Setup Guide in order.
HP All-in-One overview
If you have problems during setup, see Troubleshooting in the last section of the
Setup Guide, or see Troubleshooting and support in this guide.
● HP Photosmart Software Tour (Windows)
The HP Photosmart Software Tour is a fun, interactive way to get a brief overview
of the software included with your HP All-in-One. You'll learn how the software you
installed with your HP All-in-One can help you edit, organize, and print your photos.
● Onscreen Help
The onscreen Help provides detailed instructions on features of your HP All-in-One
that are not described in this Basics Guide, including features that are only available
using the software you installed with your HP All-in-One.
For more information, see Access the onscreen Help.
● Help from your device
Help is available from your device and contains additional information on select
topics.
To access help from the control panel, press the Help button.
● Readme
The Readme file contains the most recent information which might be not be found
in other publications. Install the software to access the Readme file.
● www.hp.com/support
If you have Internet access, you can get help and support from the HP website. This
website offers technical support, drivers, supplies, and ordering information.
Access the onscreen Help
This guide describes a sampling of the features available, so you can get started using
the HP All-in-One. Explore the onscreen Help that came with your device for information
on all the features that the HP All-in-One supports.
To access the HP Photosmart Software Help on a Windows computer
1. In the HP Solution Center, click the tab for the HP All-in-One.
2. In the Device Support area, click Onscreen Guide or Troubleshooting.
– If you click Onscreen Guide, a pop-up menu appears. You can choose to open
the welcome page for the entire Help system or to go specifically to the Help
for the HP All-in-One.
– If you click Troubleshooting, the Troubleshooting and support page opens.
To access the HP Photosmart Mac Help
On the Help menu in the HP Photosmart Studio, choose HP Photosmart Mac
➔
Help.
The HP Photosmart Mac Help appears.
8 HP Photosmart C6100 All-in-One series
2
Network setup
This section describes how to connect the HP All-in-One to a network and how to view
and manage network settings.
If you want to:
Connect to a wired (Ethernet) network. Wired network setup
Connect to a wireless network with an
access point (802.11).
Connect to a wireless network without an
access point.
Install the HP All-in-One software for use
in a networked environment.
Add connections to more computers on
the network.
Change the HP All-in-One from a USB
connection to a network connection.
Note Use the instructions in this section
if you first installed the HP All-in-One with
a USB connection, and you now want to
change to either a wireless or Ethernet
network connection.
View or change the network settings. Manage your network settings
Find troubleshooting information. Network troubleshooting
Note You can connect the HP All-in-One to either a wireless or wired network,
but not both at the same time.
See this section:
Integrated wireless WLAN 802.11 network
setup
Wireless ad hoc network setup
Install the software for a network
connection
Connect to additional computers on a
network
Change the HP All-in-One from a USB
connection to a network connection
Network setup
Wired network setup
This section describes how to connect the HP All-in-One to a router, switch, or hub using
an Ethernet cable and how to install the HP All-in-One software for a network connection.
This is known as a wired or Ethernet network.
Basics Guide 9
Chapter 2
What you need for a wired network
Before you connect the HP All-in-One to a network, make sure you have all of the required
materials.
A functional Ethernet network that includes a router, switch, or hub with an Ethernet
❑
port.
CAT-5 Ethernet cable.
❑
Although standard Ethernet cables look similar to standard telephone cables, they
are not interchangeable. There is a different number of wires in each one, and each
has a different connector. An Ethernet cable connector (also called an RJ-45
Network setup
connector) is wider and thicker and always has 8 contacts on the end. A phone
connector has between 2 and 6 contacts.
A desktop computer or laptop with an Ethernet connection.
❑
Note The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet
networks. If you are purchasing, or have purchased, a network interface card
(NIC), make sure it can operate at either speed.
HP recommends broadband Internet access such as cable or DSL. Broadband
❑
Internet access is required if you want to access HP Photosmart Share directly from
the HP All-in-One.
Connect the HP All-in-One to the network
An Ethernet port is provided on the back of the HP All-in-One.
10 HP Photosmart C6100 All-in-One series
To connect the HP All-in-One to the network
1. Remove the yellow plug from the back of the HP All-in-One.
2. Connect the Ethernet cable to the Ethernet port on the back of the HP All-in-One.
3. Connect the other end of the Ethernet cable to an available port on your Ethernet
router or switch.
4. Once you have connected the HP All-in-One to the network, install the software.
Install the software for a network connection
Use this section to install the HP All-in-One software on a computer connected to a
network. Before you install the software, make sure you have connected the HP All-inOne to a network.
Network setup
Note 1 If your computer is configured to connect to a series of network drives,
make sure that your computer is currently connected to these drives before
installing the software. Otherwise, HP All-in-One installation software might try to
use one of the reserved drive letters, and you will not be able to access that
network drive on your computer.
Basics Guide 11
Network setup
Chapter 2
Note 2 Installation time can range from 20 to 45 minutes depending on your
operating system, the amount of available space, and the processor speed of
your computer.
To install the Windows HP All-in-One software
1. Quit all applications running on your computer, and any firewall or virus detection
software.
2. Insert the Windows CD that came with the HP All-in-One into the CD-ROM drive on
your computer and follow the onscreen instructions.
3. If a dialog box pertaining to firewalls appears, respond as follows:
–The Issues Stopping Installation screen means that a firewall or anti-spyware
program might be running that could interfere with the HP Software Installation.
For best results, temporarily disable the firewall or anti-spyware programs
during installation. See your firewall documentation for instructions. After the
installation is complete you can re-enable the firewall or anti-spyware programs.
Note If the Issues Stopping Installation screen appears after the
firewall or anti-spyware program is disabled, continue with the
installation.
–The Notice about Firewalls means that the Microsoft Internet Connection
Firewall or Windows Firewall is enabled. Click Next to allow the Setup program
to open the necessary ports and continue with the installation. If a Windows
Security Alert appears for a program published by Hewlett-Packard, please
unblock this program.
4. On the Connection Type screen, select Through the network, and then click
Next.
The Searching screen appears as the Setup program searches for the HP All-inOne on the network.
5. On the Printer Found screen, verify that the printer description is correct.
If more than one printer is found on the network, the Printers Found screen appears.
Select the HP All-in-One you want to connect.
To see the device settings on the HP All-in-One, print the network configuration
page.
6. If the device description is correct, select Yes, install this printer.
7. At the prompt, restart your computer to finish the installation process.
When you have finished installing the software, the HP All-in-One is ready for use.
8. If you disabled a firewall or virus detection software on your computer, make sure
to enable it again.
9. To test your network connection, go to your computer and print a self-test report to
the HP All-in-One.
To install the Mac HP All-in-One software
1. Quit all applications running on your Mac.
2. Insert the Mac CD that came with the HP All-in-One into the CD-ROM drive on your
Mac.
3. Double-click the HP All-in-One installer icon.
4. In the Authenticate dialog, enter the Administrator password used to access your
Mac or network.
The installer software looks for HP All-in-One devices.
12 HP Photosmart C6100 All-in-One series
5. From the HP Installer dialog, select your language and the HP All-in-One you want
to connect.
6. Follow the onscreen instructions to complete all the installation steps, including
the Setup Assistant.
When you have finished installing the software, the HP All-in-One is ready for use.
7. To test your network connection, go to your Mac and print a self-test report to the
HP All-in-One.
Integrated wireless WLAN 802.11 network setup
For optimal performance and security in your wireless network, HP recommends you use
a wireless access point (802.11) to connect the HP All-in-One and the other network
elements. When network elements are connected through an access point, this is called
an infrastructure network (a wireless network without an access point is called an ad
hoc network).
The advantages of a wireless infrastructure network as compared to an ad hoc network
include:
● Advanced network security
● Enhanced reliability
● Network flexibility
● Better performance, especially with 802.11 g mode
● Shared Broadband Internet access
● HP Photosmart Share feature is enabled (with Broadband Internet access such as
cable modem or DSL)
Network setup
What you need for an integrated wireless WLAN 802.11 network
To connect the HP All-in-One to an integrated wireless WLAN 802.11network, you will
need the following:
A wireless 802.11 network that includes a wireless access point.
❑
Note Apple sells an easy-to-configure access point called AirPort. AirPort
has to be connected to a Mac, but it accepts signals from any 802.11bcompatible wireless network device whether PC or Mac-based.
A desktop computer or laptop with either wireless networking support, or a network
❑
interface card (NIC).
Note For Mac, wireless network support is usually provided by an AirPort
card.
Basics Guide 13
Chapter 2
Broadband Internet access (recommended) such as cable or DSL.
❑
If you connect the HP All-in-One on a wireless network that has Internet access, HP
recommends that you use a wireless router (access point or base station) that uses
Dynamic Host Configuration Protocol (DHCP).
Note Broadband Internet access is required if you want to access
HP Photosmart Share directly from the device.
Network name (SSID).
❑
Note The SSID, WEP key, and WPA passphrase are obtained from the
wireless router, or access point using the router's embedded web server. See
the documentation provided with your access point for more information.
WEP key or WPA Passphrase (if needed).
❑
Note Some access points provide more than one WEP key. Make sure you
use the first WEP key (index 1) when setting up your wireless network.
Note 1 If IP address filtering is set up, ensure that the HP All-in-One address is
listed.
Network setup
Note 2 If MAC address filtering is set up, ensure that the HP All-in-One address
is listed.
Connect to an integrated wireless WLAN 802.11 network
The Wireless Setup Wizard provides an easy way to connect the HP All-in-One to your
network. You can also use SecureEasySetup, if your access point supports this feature.
See the documentation that came with your access point to find out if your access point
supports using EasySetup and for additional setup instructions.
Caution To prevent other users from accessing your wireless network, HP
strongly recommends to use a password or passphrase and to use a unique SSID
to your access point. Your access point might have been shipped with a default
SSID, which can be accessed by other users using the same default SSID. For
more information on how to change the SSID, see the documentation that came
with your access point.
Note Before connecting to a wireless infrastructure network, ensure that the
ethernet cable is not connected to the HP All-in-One.
To connect the HP All-in-One with the Wireless Setup Wizard
1. Write down the following information about your access point:
– Network Name (also called SSID)
– WEP Key, WPA Passphrase (if needed)
If you do not know where to find this information, see the documentation that came
with your wireless access point. You might be able to find the SSID and the WEP
key or WPA passphrase on the Embedded Web Server (EWS) for the access point.
14 HP Photosmart C6100 All-in-One series
For information on how to open the access point EWS, see the access point
documentation.
Note If the network is set up with an Apple AirPort base station and you are
using a password instead of WEP HEX or WEP ASCII to access this network,
you need to get the equivalent WEP key. See the documentation that came
with the Apple AirPort base station for more information.
2. On the control panel of the HP All-in-One, press Setup.
3. Press
4. Press
until Network is highlighted, and then press OK.
to highlight Wireless Setup Wizard, and then press OK.
This runs the Wireless Setup Wizard. The setup wizard searches for available
networks, and then displays a list of detected network names (SSIDs). The networks
with the strongest signal appear first, the weakest appear last.
The wireless network test also runs, performing a series of diagnostic tests to
determine whether network setup is successful. The wireless network test prints
upon completion of the test.
5. Press
to highlight the name of the network you wrote down in step 1, and then
press OK.
If you do not see your network name in the list
a. Select Enter a New Network Name (SSID). If necessary, use the
to highlight
it, and then press OK.
The visual keyboard appears.
b. Enter the SSID. Use the arrow buttons on the HP All-in-One control panel to
highlight a letter or number on the visual keyboard, and then press OK to select
it.
Network setup
Note You must enter the exact uppercase (capital) and lowercase
(small) letters. Otherwise, the wireless connection will fail.
c. When you are finished entering the new SSID, use the arrow buttons to
highlight Done on the visual keyboard, and then press OK.
d. Press
e. Press
until Infrastructure is highlighted, and then press OK.
until WEP encryption or WPA encryption is highlighted, and then
press OK.
If you do not want to use WEP encryption, press
until No, my network does
not use encryption is highlighted, and then press OK. Go to step 7.
6. If prompted, enter your WPA or WEP key as follows:
a. Use the arrow buttons to highlight a letter or number on the visual keyboard,
and then press OK to select it.
Note You must enter the exact uppercase (capital) and lowercase
(small) letters. Otherwise, the wireless connection will fail.
b. When you are finished entering the WPA or WEP key, use the arrow buttons to
highlight Done on the visual keyboard.
Basics Guide 15
Chapter 2
c. Press OK to confirm.
The HP All-in-One will attempt to connect to the network. If a message says
you entered an invalid WPA or WEP key, check the key you wrote down for
your new network, follow the prompts to correct the key, and then try again.
7. When the HP All-in-One connects successfully to the network, go to your computer
to install the software on each computer that will use the network.
Wireless ad hoc network setup
Use this section if you want to connect the HP All-in-One to a computer on a wireless
network without using an access point. This is called a peer-to-peer or ad hoc network
in Windows. On a Mac, this is called a computer-to-computer network. You might want
to use an ad hoc connection if you do not want to invest in an access point, or you want
to set up a simpler, more casual network.
Network setup
Note An ad hoc connection is available if you do not have an access point.
However, it provides little flexibility, a low level of network security, and slower
network performance than with an access point. In addition, you will likely not
have shared broadband access (such as cable or DSL), and therefore not be able
to use the HP Photosmart Share feature on the HP All-in-One.
In order to connect the HP All-in-One to your computer, you need to create a network
profile on your computer. A network profile is comprised of the network settings, which
includes the network name (SSID), the communication mode (ad hoc or infrastructure),
and whether encryption is enabled or not.
Depending on your operating system, see one of the following sections:
● Prepare a Windows XP computer
● Prepare a Mac
What you need for an ad hoc network
To connect the HP All-in-One to a wireless network, you will need a Windows computer
with a wireless network adapter or a Mac with an Airport card.
Prepare a Windows XP computer
First prepare your computer for connecting to the network, and then create a network
profile.
16 HP Photosmart C6100 All-in-One series
To prepare your computer
1. Quit all applications running on your computer, and temporarily disable all firewalls
including the internal XP firewall and any other firewall or virus detection software.
2. To protect your computer from virus infection, disable your Internet connection. If
you have cable or DSL, disconnect the Ethernet cable from the back of your
computer. If you have dial-up, disconnect the phone cord.
3. Disable all LAN connections (including Ethernet) other than your wireless
connection. Also, disable all IEEE 1394 (such as Firewire, i.LINK or Lynx) to Ethernet
connections.
To disable LAN connections with Windows XP
a. Click the Windows Start button, click Control Panel, and then double-click
Network Connections.
b. Right-click each Local Area Connection, and then click Disable. If you see
Enable on the pop-up menu, the Local Area Connection is already disabled.
To turn off the Windows firewall with Windows XP Service Pack 2
a. On the Windows Control Panel, click Security Center.
b. Click Windows Firewall, and select Off.
To turn off the Windows firewall with Windows XP Service Pack 1
a. On the Windows Control Panel, open Network Connections.
b. Click Change settings of this connection.
c. Click the Advanced tab.
d. Deselect the firewall protection check box.
Network setup
To create a network profile
Note The HP All-in-One comes configured with a network profile with
hpsetup as the SSID. However, for security and privacy HP recommends you
create a new network profile on your computer as described here, and then run
the Wireless Setup Wizard to detect the new network.
1. Make sure you have prepared your computer as instructed in the above task.
2. In the Control Panel, double-click Network Connections.
3. On the Network Connections window, right-click the Wireless Network
Connection. If you see Enable on the pop-up menu, select it. Otherwise, if you
see Disable on the menu, the wireless connection is already enabled.
4. Right-click the Wireless Network Connection icon, and then click Properties.
5. Click the Wireless Networks tab.
6. Select the Use Windows to configure my wireless network settings check box.
7. Click Add, and then do the following:
a. In Network name (SSID) box, type in the name Mynetwork.
Note Notice that the M in Mynetwork is uppercase (capital), and the
rest of the letters are lowercase (small). This is important to remember
in case you need to enter the SSID at a later time on the Wireless Setup
Wizard.
Basics Guide 17
Network setup
Chapter 2
b. If there is a Network Authentication list, select Open. Otherwise, go to the
next step.
c. In the Data encryption list, select WEP.
Note It is possible to create a network that does not use a WEP key.
However, HP recommends using a WEP key in order to secure your
network.
d. Make sure that the check box is not selected next to The key is provided for
me automatically. If it is selected, click the check box to clear it.
e. In the Network key box, type a WEP key that has exactly 5 or exactly 13
alphanumeric (ASCII) characters. For example, if you enter 5 characters, you
might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter
ABCDEF1234567. (12345 and ABCDE are examples only. Select a
combination of your choosing.)
Alternatively, you can use HEX (hexadecimal) characters for the WEP key. A
HEX WEP key must be 10 characters for 40 bit encryption, or 26 characters for
128 bit encryption.
f. In the Confirm network key box, type the same WEP key you typed in the
previous step.
g. Write down the WEP key exactly as you typed it, including uppercase and
lowercase letters.
Note You must remember the exact uppercase (capital) and lowercase
(small) letters. If you enter your WEP key incorrectly on the HP All-inOne, the wireless connection will fail.
8. Go to the HP All-in-One and use the Wireless Setup Wizard to connect the HP All-
Prepare a Mac
First prepare your computer for connecting to the network, and then create a network
profile.
To prepare your computer
➔
To create a new network profile
h. Select the check box for This is a computer-to-computer (ad hoc) network;
wireless access points are not used.
i. Click OK to close the Wireless network properties window, and then click
OK again.
j. Click OK again to close the Wireless Network Properties Connection
window.
in-One to the wireless network.
Quit all applications running on your computer and temporarily disable all firewalls.
Note The HP All-in-One comes configured with a network profile with
hpsetup as the SSID. However, for security and privacy HP recommends you
create a new network profile on your computer as described here, and then run
the Wireless Setup Wizard to detect the new network.
18 HP Photosmart C6100 All-in-One series
1. Make sure that your AirPort is turned on.
When AirPort is turned on, the following icon appears in the menu bar (Show
AirPort must be selected in the menu bar).
To check this, click on the AirPort icon.
If Turn Airport On is available, select it to turn on AirPort.
If the AirPort icon is not present, do the following:
a. On the Network Preferences screen, select Airport Panel.
b. Enable Allow the computer to create networks.
c. Enable Show Airport status in menu bar.
2. Click the AirPort icon.
3. Select Create Network….
4. On the Computer to Computer dialog, click in the Name box and enter a new
network name.
For example you can type the name Mynetwork (or something more meaningful,
such as your initials).
Note Notice that the M in Mynetwork is uppercase (capital), and the rest
of the letters are lowercase (small). This is important to remember in case
you need to enter the SSID at a later time on the Wireless Setup Wizard.
5. In the Channel box, use the default Automatic setting.
6. Click Show Options.
7. To enable encryption for security, select the Encryption check box.
8. In the Password box, type a password that has exactly 5 or exactly 13
alphanumeric (ASCII) characters. For example, if you enter 5 characters, you might
enter ABCDE or 12345. Or, if you enter 13 characters, you might enter
ABCDEF1234567.
Alternatively, you can use HEX (hexadecimal) characters for the password. A HEX
password must be 10 characters for 40 bit encryption, or 26 characters for 128 bit
encryption.
9. In the Confirm box, type the same password.
10. Write down your password, which on your HP All-in-One is called a WEP key. You
will need your WEP key when run the Wireless Setup Wizard.
11. Click OK.
12. Go to the HP All-in-One and use the Wireless Setup Wizard to connect your HP All-
in-One to the wireless network.
Network setup
Create a network profile for other operating systems
If you have an operating system other than Windows XP, HP recommends that you use
the configuration program that came with your wireless LAN card. To find the
configuration program for your wireless LAN card, access your computer's list of
programs.
If you have an operating system other than Mac OS X, HP recommends that you use the
configuration program that came with your wireless LAN card. To find the configuration
program for your wireless LAN card, access your computer's list of programs.
Basics Guide 19
Chapter 2
Using the LAN card configuration program, create a network profile that has the following
values:
● Network name (SSID): Mynetwork (example only)
● Communication mode: Ad Hoc
● Encryption: enabled
Note You should create a network name that is not the same as the
example shown here, such as your initials. Just remember that the network
name is case-sensitive. Therefore, you must remember which letters are
uppercase and lowercase.
Connect to a wireless ad hoc network
You can use the Wireless Setup Wizard to connect the HP All-in-One to a wireless ad
hoc network.
To connect to a wireless ad hoc network
1. On the control panel of the HP All-in-One, press Setup.
Network setup
2. Press
3. Press
This runs the Wireless Setup Wizard. The setup wizard searches for available
networks, and then displays a list of detected network names (SSIDs). The
infrastructure networks appear first in the list, followed by available ad hoc networks.
The networks with the strongest signal appear first, the weakest appear last.
4. On the display, look for the network name you created on your computer (for
example, Mynetwork).
5. Use the arrow buttons to highlight the network name, and then press OK.
If you found your network name and selected it, go on to step 6.
until Network is highlighted, and then press OK.
to highlight Wireless Setup Wizard, and then press OK.
If you do not see your network name in the list
a. Select Enter a New Network Name (SSID).
The visual keyboard appears.
b. Enter the SSID. Use the arrow buttons on the HP All-in-One control panel to
highlight a letter or number on the visual keyboard, and then press OK to select
it.
Note You must enter the exact uppercase (capital) and lowercase
(small) letters. Otherwise, the wireless connection will fail.
c. When you are finished entering the new SSID, use the arrow buttons to
highlight Done on the visual keyboard, and then press OK.
d. Press
e. Press
until Ad Hoc is highlighted, and then press OK.
until Yes, my network uses WEP encryption is highlighted, and then
press OK. The visual keyboard displays.
If you do not want to use WEP encryption, press
until No, my network does
not use encryption is highlighted, and then press OK. Go to step 7.
20 HP Photosmart C6100 All-in-One series
6. If prompted, enter your WEP key as follows. Otherwise go to step 7.
a. Use the arrow buttons to highlight a letter or number on the visual keyboard,
and then press OK to select it.
Note You must enter the exact uppercase (capital) and lowercase
(small) letters. Otherwise, the wireless connection will fail.
b. When you are finished entering the WEP key, use the arrow buttons to
highlight Done on the visual keyboard.
7. Press OK again to confirm.
The HP All-in-One will attempt to connect to the SSID. If a message says you entered
an invalid WEP key, check the key you wrote down for your new network, follow the
prompts to correct the WEP key, and then try again.
8. When the HP All-in-One connects successfully to the network, go to your computer
to install the software.
Connect to additional computers on a network
You can connect the HP All-in-One to more than one computer on a small network of
computers. If the HP All-in-One is already connected to a computer on a network, for
each additional computer you must install the HP All-in-One software. During installation
of a wireless connection, the software will discover the SSID (network name) of the
existing network. Once you have set up the HP All-in-One on the network you will not
need to configure it again when you add additional computers.
Note You can connect the HP All-in-One to either a wireless or wired network,
but not both at the same time.
Network setup
Change the HP All-in-One from a USB connection to a network connection
If you first install the HP All-in-One with a USB connection, you can later change to either
a wireless or Ethernet network connection. If you already understand how to connect to
a network, you can use the general directions below.
Note For optimal performance and security in your wireless network, use an
access point (such as a wireless router) to connect the HP All-in-One.
To change a USB connection to an integrated wireless WLAN 802.11 connection
1. Unplug the USB connection from the back of the HP All-in-One.
2. On the control panel of the HP All-in-One, press Setup.
3. Press
4. Press
This runs the Wireless Setup Wizard.
5. Install the software for a network connection, choose Add a Device, and then
choose Through the network.
6. When the installation is complete, open Printers and Faxes in the Control Panel
and delete the printers for the USB installation.
Basics Guide 21
until Network is highlighted, and then press OK.
to highlight Wireless Setup Wizard, and then press OK.
Chapter 2
To change a USB connection to a wired (Ethernet) connection
1. Unplug the USB connection from the back of the HP All-in-One.
2. Connect an Ethernet cable from the Ethernet port on the back of the HP All-in-One
to an available Ethernet port on the router or switch.
3. Install the software for a network connection, choose Add a Device, and then
choose Through the network.
4. (Windows only) When the installation is complete, open Printers and Faxes in
the Control Panel and delete the printers from the previous USB installation.
Manage your network settings
You can manage network settings for the HP All-in-One through the HP All-in-One control
panel. Additional advanced settings are available in the Embedded Web Server, a
configuration and status tool you access from your Web browser using an existing
network connection to the HP All-in-One.
● Change basic network settings from the control panel
● Change advanced network settings from the control panel settings
● Use the Embedded Web Server
● Network configuration page definitions
Network setup
Change basic network settings from the control panel
The HP All-in-One control panel enables you to set up and manage a wireless connection
and to perform a variety of network management tasks. This includes viewing the network
settings, restoring the network defaults, turning the wireless radio on and off, and
changing the network settings.
● Use the Wireless Setup Wizard
● View and print network settings
● Restore network defaults
● Turn the wireless radio on and off
● Print the wireless network test
Use the Wireless Setup Wizard
The Wireless Setup Wizard provides an easy way to set up and manage a wireless
connection to the HP All-in-One.
To run the Wireless Setup Wizard
1. On the control panel of the HP All-in-One, press Setup.
2. Press
3. Press
This runs the Wireless Setup Wizard.
View and print network settings
You can display a summary of the network settings on the HP All-in-One control panel,
or you can print a more detailed configuration page. The network configuration page lists
all of the important network settings such as the IP address, link speed, DNS, and mDNS.
22 HP Photosmart C6100 All-in-One series
until Network is highlighted, and then press OK.
to highlight Wireless Setup Wizard, and then press OK.
To view and print the network settings
1. On the control panel of the HP All-in-One, press Setup.
2. Press
until Network is highlighted, and then press OK.
The Network Menu appears.
3. Press
until View Network Settings is highlighted, and then press OK.
The View Network Settings Menu appears.
4. Do one of the following:
– To display wired network settings, press
until Display Wired Summary
is highlighted, and then press OK.
This displays a summary of the wired (Ethernet) network settings.
– To display wireless network settings, press
until Display Wireless
Summary is highlighted, and then press OK.
This displays a summary of the wireless network settings.
– To print the network configuration page, press
until Print Network
Configuration Page is highlighted, and then press OK.
This prints the network configuration page.
Restore network defaults
You can reset the network settings to what they were when you purchased the HP Allin-One.
Caution This will erase all wireless setup information that you have entered. In
order to restore this information, you will need to run the Wireless Setup Wizard
again.
To restore network defaults
1. On the control panel of the HP All-in-One, press Setup.
2. Press
3. Press
until Network is highlighted, and then press OK.
until Restore Network Defaults is highlighted, and then press OK.
4. Confirm that you want to restore the network defaults.
Network setup
Turn the wireless radio on and off
The wireless radio is off by default, as indicated by the blue light on the front of the HP Allin-One. In order to stay connected to a wireless network, the radio must stay on.
However, if the HP All-in-One is connected to a wired network or you have a USB
connection, the radio is not used. In this case you might want to turn the radio off.
To turn the wireless radio on and off
1. On the control panel of the HP All-in-One, press Setup.
2. Press
3. Press
4. Press
until Network is highlighted, and then press OK.
until Wireless Radio is highlighted, and then press OK.
to highlight On or Off, and then press OK.
Print the wireless network test
The wireless network test performs a series of diagnostic tests to determine whether
network setup is successful. The wireless network test prints automatically when the
Wireless Setup Wizard is run. You also can print the wireless network test at any time.
Basics Guide 23
Chapter 2
To print the wireless test report
1. On the control panel of the HP All-in-One, press Setup.
2. Press
3. Press
until Network is highlighted, and then press OK.
until Wireless Network Test is highlighted, and then press OK.
The Wireless Network Test prints.
Change advanced network settings from the control panel settings
The advanced network settings are provided for your convenience. However, unless you
are an advanced user, you should not change any of these settings.
● Set link speed
● Change IP settings
Set link speed
You can change the speed at which data is transmitted over the network. The default
is Automatic.
To set link speed
Network setup
1. Press Setup.
2. Press
until Network is highlighted, then press OK.
The Network Menu appears.
3. Press
Press
4. Press
until Advanced Setup is highlighted, and then press OK.
until Set Link Speed is highlighted, and then press OK.
to select the link speed that matches your network hardware, and then
press OK to confirm the setting.
– Automatic
– 10-Full
– 10-Half
– 100-Full
– 100-Half
Change IP settings
The default setting for the IP settings is Automatic, which sets the IP settings
automatically. However, if you are an advanced user, you might want to manually change
the IP address, subnet mask, or the default gateway. To see the IP address and subnet
mask of the HP All-in-One, print a network configuration page from the HP All-in-One.
Note When manually entering an IP Setting, you must already be connected to
an active Network, otherwise the setting will not stay when you exit from the menu.
Caution Be careful when manually assigning an IP address. If you enter an
invalid IP address during the installation, your network components will not be
able to connect with the HP All-in-One.
To change IP settings
1. Press Setup.
2. Press
until Network is highlighted, then press OK.
The Network Menu appears.
24 HP Photosmart C6100 All-in-One series
3. Press until Advanced Setup is highlighted, and then press OK.
Press
4. Press
5. Press
until IP Settings is highlighted, and then press OK.
until Manual is highlighted, and then press OK.
to highlight one of the following IP settings, and then press OK.
– IP Address
– Subnet Mask
– Default Gateway
6. Enter your changes, and then press OK to confirm the setting.
Use the Embedded Web Server
If your computer is connected to an HP All-in-One on a wired network, you can access
the Embedded Web Server that resides in the HP All-in-One. The Embedded Web Server
is a web-based user interface that provides some options not available on the HP All-inOne control panel, including Webscan and advanced network security options. Also, the
Embedded Web Server enables you to monitor status and order printer supplies.
For information on how to use the features available in the Embedded Web Server, see
the onscreen help within the Embedded Web Server. To access Embedded Web Server
help, open the Embedded Web Server, then click the Help link under Other Links on
the Embedded Web Server Home tab.
Note Only use the Embedded Web Server to change network settings if you
cannot access the HP All-in-One control panel, or you need to change an
advanced option not available on the control panel.
● Access the Embedded Web Server
● Use the Embedded Web Server setup wizard
Network setup
Access the Embedded Web Server
You can only access the Embedded Web Server on a computer connected to an HP Allin-One on a network.
To access the Embedded Web Server
1. Print a network configuration page to find the IP address for the HP All-in-One.
2. In the Address box in your Web browser on your computer, type the IP address of
the HP All-in-One, as shown on the network settings page. For example, http://
192.168.1.101.
The Embedded Web Server Home page appears, showing information for the
HP All-in-One.
Note If you are using a proxy server in your browser, you might need to
disable it to access the Embedded Web Server.
3. If you need to change the language displayed in the Embedded Web Server, do the
following:
a. Click the Settings tab.
b. Click Select Language in the Settings navigation menu.
c. In the Select Language list, click the appropriate language.
d. Click Apply.
Basics Guide 25
Chapter 2
4. Click the Home tab to access device and network information, or click the
Networking tab to access more network information or to modify network
information.
5. Make any configuration changes.
6. Close the Embedded Web Server.
Use the Embedded Web Server setup wizard
The network setup wizard provided in the Embedded Web Server gives you an intuitive
interface to your network connection parameters.
To access the Embedded Web Server setup wizard
1. Print a network configuration page to find the IP address for the HP All-in-One.
2. In the Address box in your Web browser on your computer, type the IP address of
the HP All-in-One, as shown on the network settings page. For example, http://
192.168.1.101.
The Embedded Web Server Home page appears, showing information for the
HP All-in-One.
Network setup
Note If you are using a proxy server in your browser, you might need to
disable it to access the Embedded Web Server.
3. Click the Networking tab.
4. Click Wired (802.3) in the Connections navigation menu.
5. Click Start Wizard, and then follow all of the wizard instructions.
Network configuration page definitions
The network configuration page shows the network settings for the HP All-in-One. There
are settings for general information, 802.3 wired (Ethernet), 802.11 wireless, and
Bluetooth
General network settings
The following table describes the general network settings shown on the network
configuration page.
Parameter
Network Status Status of the HP All-in-One:
Active
connection
type
®
.
Description
● Ready: The HP All-in-One is ready to receive or transmit data.
● Offline: The HP All-in-One is not currently connected to the
Network mode of the HP All-in-One:
● Wired: The HP All-in-One is connected by Ethernet cable to an
● Wireless: The HP All-in-One is connected to a wireless (802.11)
● None: There is no network connection.
network.
IEEE 802.3 network.
network.
URL The IP address of the Embedded Web Server.
26 HP Photosmart C6100 All-in-One series
(continued)
Parameter Description
Note You will need to know this URL when you try to access the
Embedded Web Server.
Firmware
Revision
The internal networking component and device firmware revision
code.
Note If you call HP Support, depending on the problem, you might
be asked to provide the firmware revision code.
Hostname The TCP/IP name assigned by the installation software to the device.
By default, this is the letters HP followed by the last 6 digits of the
Media Access Control (MAC) address.
Admin
Password
Status of the administrator's password for the Embedded Web
Server:
● Set: Password is specified. You must enter the password to
make changes to the Embedded Web Server parameters.
● Not Set: No password is set. A password is not required for
making changes to the Embedded Web Server parameters.
mDNS Some local and ad hoc networks do not use central DNS servers.
They use a DNS alternative called mDNS.
With mDNS, your computer can find and use any HP All-in-One
connected to your local area network. It can also work with any other
Ethernet-enabled device that appears on the network.
Wired (802.3) network settings
The following table describes the 802.3 wired settings shown on the network
configuration page.
Network setup
Parameter
Hardware
Address (MAC)
Description
The Media Access Control (MAC) address that identifies the HP Allin-One. This is a unique 12-digit identification number assigned to
networking hardware for identification, including routers, switches,
and other such devices. No two pieces of hardware have the same
MAC address.
Note Some Internet service providers (ISPs) require that you
register the MAC address of the Network Card or LAN Adapter that
was connected to your cable or DSL modem during installation.
IP Address This address uniquely identifies the device on the network. IP
addresses are assigned dynamically through DHCP or AutoIP. You
can also set up a static IP address, though this is not recommended.
Caution Be careful when manually assigning an IP address. An
invalid IP address during installation will prevent your network
components from seeing the HP All-in-One.
Basics Guide 27
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