HP All-in-One overview” on page 9
Find more information” on page 17
•“
Finish setting up the HP All-in-One” on page 19
•“
How do I?” on page 31
•“
Load originals and load paper” on page 33
•“
Print from your computer” on page 51
•“
Use the photo features” on page 71
•“
Use the scan features” on page 81
•“
Use the copy features” on page 85
•“
Use the reprint features” on page 93
•“
Maintain the HP All-in-One” on page 97
•“
Shop for ink supplies” on page 117
•“
HP warranty and support” on page 269
•“
Technical information” on page 277
•“
HP Photosmart C5500 All-in-
One series Help
HP Photosmart C5500 All-in-One series Help7
One series Help
Chapter 1
HP Photosmart C5500 All-in-
8HP Photosmart C5500 All-in-One series Help
2HP All-in-One overview
Use the HP All-in-One to print documents or photos from your computer, print photos
directly from a memory card or storage device, scan documents or photos, make copies,
or print directly on the surface of specially coated CDs and DVDs. HP papers that are
specifically designed for the type of project you are printing produce the best results.
The HP All-in-One also provides built-in templates that you can use to print narrow- and
wide-ruled notebook paper, graph paper, or music sheets that are perfect for your child’s
homework assignments. You can even print a task checklist to keep track of your list of
things to do.
This section contains the following topics:
•
The HP All-in-One at a glance
Control panel overview
•
Menu overview
•
Enter text using the visual keyboard
•
Use the HP Photosmart Software
•
The HP All-in-One at a glance
LabelDescription
1Color graphics display (also referred to as the display)
2Control panel
3Memory card slots and Photo light
4Front USB port
5Output tray
The HP All-in-One at a glance9
Overview
Chapter 2
(continued)
LabelDescription
6Paper tray extender (also referred to as the tray extender)
7CD/DVD holder storage
8CD/DVD holder
9Main input tray (also referred to as the input tray)
10Photo tray
11CD/DVD access door
12Print cartridge door
13Glass
14Lid backing
15Rear door
16Rear USB port
17Power connection*
* Use only with the power adapter supplied by HP.
Control panel overview
This section describes the functions of the control panel buttons and lights, as well as the
icons and sleep state on the display.
This section contains the following topics:
•
Control panel features
•
Display icons
Display sleep state
•
Control panel features
Overview
The following diagram and related table provide a quick reference to the HP All-in-One
control panel features.
10HP All-in-One overview
LabelIconName and Description
1Color graphics display (also referred to as the display): Displays menus, photos, and
messages. The display can be pulled up and angled for better viewing.
2Home: Returns to the Home screen (the default screen when you turn on the
product).
3Menu: Presents a set of options related to the current display.
4Back: Returns to the previous screen on the display.
5OK: Selects a menu setting, value, or photo on the display.
6Directional pad: Allows you to navigate through photos and menu options by pressing
the up, down, left, or right arrow buttons.
If you are zooming in on a photo, you can also use the arrow buttons to pan around
the photo and select a different area to print.
7Zoom in +: Zooms in to enlarge the image on the display. You can also use this
button together with the arrows on the directional pad to adjust the crop box for
printing.
8Zoom out -: Zooms out to show more of a photo. If you press this button when a
photo is shown on the display at 100%, the Fit to Page feature is applied to the photo
automatically.
9Attention light: Indicates a problem occurred. See the display for more information.
10Print Photos: Prints the photos selected on your memory card. If no photos are
currently selected, the product prints the photo currently showing on the display.
11Red-Eye Removal: Turns the Red-Eye Removal feature on or off. This feature turns
on when a memory card is inserted. The product automatically corrects red-eye
coloring in all the photos in the print queue.
12Start Copy Black: Starts a black-and-white copy.
13Start Copy Color: Starts a color copy.
14Start Scan: Opens the Scan Menu where you can select a destination for your
scan.
15Cancel: Stops the current operation.
16Setup: Opens the Setup menu where you can change product settings and perform
maintenance functions.
17Help: Opens the Help Menu on the display where you can select a topic to learn
more about it. From the Home screen, pressing Help lists the topics for which help
is available. Depending on the topic you select, the topic will appear on the display
or on your computer screen. When viewing screens other than the Home screen, the
Help button provides help applicable to the current screen.
18On: Turns the product on or off. When the product is off, a minimal amount of power
is still used. To completely remove power, turn off the product, and then unplug the
power cord.
Control panel overview11
Overview
Chapter 2
Display icons
The following icons can appear at the top right side of the display to provide important
information about the HP All-in-One.
IconPurpose
Shows that the ink level in all the print cartridges is 50% or more.
Shows that one or more of the print cartridges are low on ink. You should replace
the print cartridge when the print quality is no longer acceptable.
Shows that an unknown print cartridge is inserted. This icon might appear if a
print cartridge contains non-HP ink.
Indicates that the Printer and PC Adapter with Bluetooth® Wireless Technology
is connected to the front USB port.
Display sleep state
To prolong the life of the display, the HP All-in-One returns to the Home screen after 10
minutes of inactivity. After 15 minutes of inactivity, the display goes into a sleep state and
the screen shuts off completely. The display turns back on when you press a control panel
button, insert a memory card, lift the lid, or access the HP All-in-One from a connected
computer.
Menu overview
The following topics provide a quick reference to top-level menus available from the Home
screen and buttons on the control panel.
•
Overview
Copy Menu
12HP All-in-One overview
Copy Menu
Photo Menu
•
Scan Menu
•
Setup Menu
•
Help Menu
•
When you select Copy on the Home screen, the Number of copies screen appears. The
following options are available when you press the Menu button from the Number of
copies screen.
Size
Quality
Lighter/Darker
Preview
Crop
Paper Size
Paper Type
Margin Shift
Enhancements
Set as New Defaults
Photo Menu
The following options are available when you select Photo from the Home screen or
insert a memory card.
Scan Menu
The following options are available when you press Start Scan on the control panel or
select Scan from the Home screen.
Scan and Reprint
Scan to Computer
Scan to Memory Card
Scan to USB Flash Drive
Setup Menu
The following options are available when you press Setup on the control panel.
Printable School Papers
Tools
Preferences
Bluetooth
Help Menu
The Help Menu provides quick access to key help topics. It is available if you press
Help when the Home screen is showing on the display. If you select one of the first six
topics, the help appears on the display. If you select one of the remaining topics, the help
appears on your computer. The following options are available.
Create
View & Print
Save
Overview
Use Control Panel
Menu overview13
Chapter 2
(continued)
Insert Print Cartridges
Load Printable CD/DVD
Load Paper in Photo Tray
Load Paper in Main Tray
Load Original on Scanner
How Do I...
Error Messages
General Troubleshooting
Use Memory Card
Get Support
Enter text using the visual keyboard
You can enter text or symbols by using the visual keyboard that automatically appears
on the display when you need to enter text. For example, the visual keyboard
automatically appears when you are setting up the Bluetooth device name.
To enter text using the visual keyboard
1. To select a letter, number, or symbol in the visual keyboard, press the arrows on the
directional pad to highlight the appropriate selection.
To enter lowercase letters, uppercase letters, numbers, and symbols
•To enter lowercase letters, select the abc button on the visual keyboard, and then
press OK.
•To enter uppercase letters, select the ABC button on the visual keyboard, and
then press OK.
•To enter numbers, select the 123 button on the visual keyboard, and then press
OK.
•To enter symbols, select the .@! button on the visual keyboard, and then press
OK.
Overview
2. After you highlight the appropriate letter, number, or symbol, press OK on the control
panel to select it.
The selection appears on the display.
TIP: To erase a letter, number, or symbol, select Clear on the visual keyboard,
and then press OK.
3. When you are finished entering text, numbers, or symbols, select Done on the visual
keyboard, and then press OK.
Use the HP Photosmart Software
The HP Photosmart Software provides a fast and easy way to make prints of your photos.
It also provides access to other basic HP imaging software features, such as saving and
viewing your photos.
14HP All-in-One overview
For more information on using the HP Photosmart Software:
•Check the Contents panel on the left. Look for the HP Photosmart Software Help
contents book at the top.
•If you do not see the HP Photosmart Software Help contents book at the top of the
Contents panel, access the software help through the HP Solution Center.
Use the HP Photosmart Software15
Overview
Chapter 2
Overview
16HP All-in-One overview
3Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using the HP All-in-One.
Start Here guide
The Start Here guide provides instructions for setting up the HP All-in-One and
installing software. Make sure you follow the steps in the Start Here guide in
order.
If you have problems during setup, check the Start Here guide for
troubleshooting information, or see “
onscreen Help.
Basics Guide
The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical
information.
HP Photosmart animations
The HP Photosmart animations, located in the relevant sections of the onscreen
Help, show you how to complete key tasks on the HP All-in-One. You will learn
how to load paper, load a CD/DVD, insert a memory card, and replace the print
cartridges.
Onscreen Help
The onscreen Help provides detailed instructions on using all features of the
HP All-in-One.
The How Do I? section provides links so you can quickly find information
•
on performing common tasks.
The HP All-in-One overview section provides general information about
•
the main features of the HP All-in-One.
The Troubleshooting section provides information about resolving errors
•
you might encounter with the HP All-in-One.
Readme
The Readme file contains the most recent information which might not be found
in other publications.
Install the software to access the Readme file.
www.hp.com/supportIf you have Internet access, you can get help and support from the HP Web
site. This Web site offers technical support, drivers, supplies, and ordering
information.
Troubleshooting” on page 119 in this
Find more information17
Find more information
Chapter 3
Find more information
18Find more information
4Finish setting up the HP All-in-
One
After you have completed the steps in your Start Here guide, refer to this section to help
you finish setting up the HP All-in-One. This section contains important setup-related
information for your product.
This section contains the following topics:
•
Set your preferences
Connect to a computer
•
Connect to a Bluetooth® device
•
Set your preferences
Before you begin using your product, you should review and, if necessary, adjust the
general settings described in this section.
This section contains the following topics:
•
Set your language and country/region
Set the default paper tray for PictBridge/DPOF/UPnP printing
•
Enable faster browsing of photos
•
Set the energy save mode
•
Set the paper tray for printing from a Bluetooth device
•
Restore the factory defaults
•
Play a slideshow on the display
•
Finish setup
Set your language and country/region
The language setting determines which language the HP All-in-One uses to show
messages on the display. The country/region setting determines the default paper sizes
and layouts for printing. You can change these settings at any time by using the following
procedure.
To set your language and country/region
1. Press Setup.
2. Press the down arrow button to highlight Preferences, and then press OK.
3. Press the down arrow button to highlight Set Language, and then press OK.
4. Press the down arrow button to scroll through the languages. When the language you
want to use is highlighted, press OK.
Set your preferences19
Chapter 4
5. When prompted, press the down arrow button to highlight Yes for confirmation, and
then press OK.
The Preferences menu reappears.
6. Press the down arrow button to highlight Set Country/Region, and then press OK.
7. Press the down arrow button to scroll through the countries/regions. When the
country/region you want to use is highlighted, press OK.
8. When prompted, press the down arrow button to highlight Yes for confirmation, and
Finish setup
then press OK.
Set the default paper tray for PictBridge/DPOF/UPnP printing
You can set the default paper tray to use when you print photos from a Pictbridge device,
DPOF file, or a Universal Plug and Play (UPnP) device. This setting only applies to print
jobs where the paper size settings are not specified on the Pictbridge device, DPOF file,
or the UPnP device.
To set the default paper tray
1. Press Setup.
2. Press the down arrow button to highlight Preferences, and then press OK.
3. Press the down arrow button to highlight Device-Printer Tray Select, and then press
OK.
4. Press the down arrow or the up arrow button to highlight one of the following, and
then press OK.
•Prompt for Tray: This option prompts for selecting a tray whenever a print job is
sent.
•Photo Tray: This selects the photo tray.
•Main Tray: This selects the main input tray.
Enable faster browsing of photos
You can set up the HP All-in-One to enable faster photo browsing by writing small
thumbnails to the memory card. The thumbnails take up a relatively small amount of
space and are used to speed up the browsing performance of photos on the card.
NOTE: This feature is on by default.
To turn faster browsing on or off
1. Press Setup.
2. Press the down arrow button to highlight Preferences, and then press OK.
20Finish setting up the HP All-in-One
3. Press the down arrow button to highlight Enable Faster Browsing, and then press
OK.
4. Press the down arrow or the up arrow button to highlight On or Off, and then press
OK.
Set the energy save mode
When you turn off the HP All-in-One, it goes into Energy Save mode by default. This
makes the product more energy efficient, but also means it can take longer than expected
to turn the product on. If you want to reduce the start-up time, you can turn off the Energy
Save mode.
NOTE: This feature is on by default.
To turn energy saving mode on or off
1. Press Setup.
2. Press the down arrow button to highlight Preferences, and then press OK.
3. Press the down arrow button to highlight Energy Save Mode, and then press OK.
4. Press the down arrow or the up arrow button to highlight On or Off, and then press
OK.
Set the paper tray for printing from a Bluetooth device
Set the default paper tray to use when you print photos from a Bluetooth device.
To set the paper tray for printing from a Bluetooth device
1. Press Setup.
2. Press the down arrow button to highlight Bluetooth, and then press OK.
3. Press the down arrow button to highlight Bluetooth Tray Select, and then press
OK.
4. Press the down arrow button to highlight Main Tray or Photo Tray, and then press
OK.
Finish setup
Restore the factory defaults
You can restore the current settings to what they were when you purchased the HP Allin-One.
NOTE: Restoring the factory defaults will not affect any changes you made to scan
settings and the language and country/region settings.
Set your preferences21
Chapter 4
You can perform this process from the control panel only.
To restore the factory defaults
1. Press Setup.
Finish setup
2. Press the down arrow button to highlight Tools, and then press OK.
3. Press the down arrow button to highlight Restore Factory Defaults, and then press
OK.
The factory default settings are restored.
Play a slideshow on the display
You can set up the HP All-in-One to play a slideshow on the display, similar to a
screensaver on a computer, when you are not using the product.
There are two types of slideshows that you can enable:
•Demo Mode: appears after the HP All-in-One is inactive for one minute. The HP All-
in-One shows interactive slides that enable you to try various features of the product.
If Demo Mode is on, the product will not go to a low power sleep mode. Demo
Mode is off by default.
NOTE: HP recommends leaving Demo Mode off.
•Tips Slideshow: appears only after you print from the computer. The HP All-in-One
shows a short set of slides with information describing special features available on
the product. The slideshow plays twice and then the display returns to the Home
screen. Tips Slideshow is on by default.
To turn the demo mode on or off
1. Press Setup.
2. Press the down arrow button to highlight Tools, and then press OK.
3. Press the down arrow button to highlight Demo Mode, and then press OK.
4. Press the down arrow or the up arrow button to highlight On or Off, and then press
OK.
To turn the tips slideshow on or off
1. Press Setup.
22Finish setting up the HP All-in-One
2. Press the down arrow button to highlight Tools, and then press OK.
3. Press the down arrow button to highlight Tips Slideshow, and then press OK.
4. Press the down arrow or the up arrow button to highlight On or Off, and then press
OK.
Connect to a computer
The HP All-in-One comes equipped with a rear USB 2.0 High Speed port for connection
to a computer.
If you use a USB cable to connect the HP All-in-One to a computer on a network, you
can set up printer sharing on your computer. This enables other computers on the network
to print to the HP All-in-One, using your computer as the host.
The host computer (your computer, connected directly to the HP All-in-One by a USB
cable) has full software functionality. Other computers, which are referred to as the
clients, have access only to the print features. HP recommends up to 5 computers for
the best performance. You must perform other functions from the host computer or from
the control panel on the HP All-in-One.
To connect the product with the USB cable
▲ Refer to the Start Here guide that came with your product for information on
connecting to a computer with a USB cable.
NOTE: Do not connect the USB cable to the product until you are prompted to
do so.
Finish setup
To enable printer sharing on a Windows computer
▲ Refer to the user guide that came with your computer or see the Windows onscreen
Help.
Connect to a Bluetooth® device
If you insert an HP Bluetooth Adapter (such as the HP bt500) into the front USB port, you
can print to the HP All-in-One from Bluetooth devices such as PDAs, camera phones,
and computers.
This section contains the following topics:
•
What you need for a Bluetooth connection
Connect the HP All-in-One to a computer using a Bluetooth® wireless connection
•
Manage your Bluetooth settings
•
What you need for a Bluetooth connection
To connect the HP All-in-One with a Bluetooth connection, you will need the following:
A Bluetooth capable device (such as a PDA, camera phone, or computer)
❑
An HP Bluetooth Adapter
❑
Connect to a Bluetooth® device23
Chapter 4
Some Bluetooth products exchange device addresses when they communicate with each
other, so you might also need to find out the device address of the HP All-in-One in order
to establish a connection.
To find out the device address of the product
1. Insert the HP Bluetooth Adapter into the front USB port.
2. Press Setup.
Finish setup
3. Press the down arrow button until Bluetooth is highlighted, and then press OK.
4. Press the down arrow button until Device Address is highlighted, and then press
OK.
The Device Address appears, which is read only.
5. Make a note of the device address. You might need it later.
Connect the HP All-in-One to a computer using a Bluetooth® wireless connection
A Bluetooth connection provides a quick and easy way to print images from a Bluetoothenabled computer without using a cable. With a Bluetooth connection you can access
many of the same printing features as with a USB connection. For example, you can
check the printer status, as well as the estimated amount of ink remaining in your ink
cartridges.
NOTE: The only software functionality available with a Bluetooth connection is
printing. Scanning and software-based copying cannot be done over a Bluetooth
connection. However, stand-alone copy functions are still available.
Before you print, you must connect an HP Bluetooth Adapter to the HP All-in-One.
You must have Windows Vista or Windows XP and either the Microsoft Bluetooth
Protocol Stack or the Widcomm Bluetooth® Protocol Stack installed in order to connect
the HP All-in-One. It is possible to have both the Microsoft Stack and the Widcomm Stack
on your computer, but you use only one of them to connect the HP All-in-One.
•Microsoft stack: If you have Windows Vista or Windows XP with Service Pack 2
installed on your computer, then your computer has the Microsoft Bluetooth
Stack. The Microsoft stack allows you to install an external Bluetooth
automatically. If your Bluetooth
install automatically, then you do not have the Microsoft stack on your computer.
Check the documentation that came with the Bluetooth
the Microsoft stack.
•Widcomm stack: If you have an HP computer with Bluetooth
computer has the Widcomm stack. If you have an HP computer and plug in an HP
Bluetooth Adapter, it will install automatically using the Widcomm stack.
24Finish setting up the HP All-in-One
®
®
Protocol
®
®
adapter supports the Microsoft stack but it does not
®
adapter to see if it supports
®
adapter
built in then your
To install and print using the Microsoft stack
1. Make sure that you have installed the product software on the computer.
NOTE: The purpose of installing the software is to make sure the printer driver
is available for the Bluetooth
the software, you do not need to reinstall it. If you want both a USB and a
Bluetooth
®
connection to the product, install the USB connection first. For more
®
connection. Therefore, if you have already installed
information, see the Start Here guide. However, if you do not want a USB
connection, select Directly to the computer on the Connection Type screen.
Also, on the Connect Your Device Now screen, select the check box next to If
you are unable to connect your device now... at the bottom of the screen.
2. Attach an HP Bluetooth Adapter to the front USB port of the product.
®
3. If you are using an external Bluetooth
computer is started and then attach the Bluetooth
adapter for your computer, make sure your
®
adapter to a USB port on the
computer. If you have Windows Vista or Windows XP with Service Pack 2, the
Bluetooth
Bluetooth
If your computer has Bluetooth
®
drivers are installed automatically. If you are prompted to select a
®
profile, select HCRP.
®
built in, just make sure the computer is started.
4. On the Windows taskbar, click Start, and then click Printers and Faxes (or click
Control Panel, and then Printers).
5. Double-click the Add Printer icon (or click Add a printer).
6. Click Next, and then select A Bluetooth Printer.
7. Follow the onscreen instructions to finish the installation.
8. Print as you would to any printer.
To install and print using the Widcomm stack
1. Make sure that you have installed the product software on the computer.
Finish setup
NOTE: The purpose of installing the software is to make sure the printer driver
is available for the Bluetooth
the software, you do not need to reinstall it. If you want both a USB and a
Bluetooth
®
connection to the product, install the USB connection first. For more
information, see the Start Here guide. However, if you do not want a USB
connection, select Directly to the computer on the Connection Type screen.
Also, on the Connect Your Device Now screen, select the check box next to If
you are unable to connect your device now... at the bottom of the screen.
2. Attach an HP Bluetooth Adapter to the front USB port.
3. Click the My Bluetooth Places icon on the desktop or in the taskbar.
4. Click View devices in range.
5. Once the available devices are discovered, double-click the name of the product to
finish the installation.
6. Print as you would to any printer.
Manage your Bluetooth settings
You can manage Bluetooth settings for the HP All-in-One through the HP All-in-One
control panel.
®
connection. Therefore, if you have already installed
Connect to a Bluetooth® device25
Chapter 4
This section contains the following topics:
•
View and print Bluetooth settings
Change the device name
•
Set Bluetooth security for the HP All-in-One
•
Reset Bluetooth settings on the HP All-in-One
•
Finish setup
View and print Bluetooth settings
You can view and print the Bluetooth settings for the HP All-in-One through the HP Allin-One control panel.
To view and print Bluetooth settings
1. Press Setup.
2. Press the down arrow button until Bluetooth is highlighted, and then press OK.
3. Press the down arrow button until View and print Bluetooth settings is highlighted,
and then press OK.
The product shows the Bluetooth settings on the display and then prints them.
The following table describes the Bluetooth settings shown on the configuration page.
ParameterDescription
Device AddressThe hardware address of the Bluetooth device.
Device NameThe device name assigned to the product, which can identify it on a Bluetooth
PasskeyA value that the user must enter in order to print via Bluetooth.
VisibilityShows whether or not the HP All-in-One is visible to Bluetooth devices that
SecurityThe level of security set for an HP All-in-One connected by Bluetooth.
device.
are within range.
Visible to all: Any Bluetooth device within range can print to the HP All-
•
in-One.
Not visible: Only Bluetooth devices that have stored the device address
•
of the HP All-in-One can print to it.
Low: The HP All-in-One does not require a passkey. Any Bluetooth
•
device within range can print to it.
High: The HP All-in-One requires a passkey from the Bluetooth device
•
before allowing the device to send a print job.
Change the device name
Some Bluetooth products display the name of the HP All-in-One when connected. If you
do not want the default name displayed as the name of the HP All-in-One, you can change
the device name.
26Finish setting up the HP All-in-One
To change the device name of the product
1. Press Setup.
2. Press the down arrow button until Bluetooth is highlighted, and then press OK.
3. Press the down arrow button until Device Name is highlighted, and then press OK.
NOTE: The product ships with the predefined name of Photosmart C5500.
4. Use the visual keyboard to enter a new name.
5. When you have finished entering a name for the product, press OK.
The name you entered will appear on your Bluetooth device when you connect to the
product to print.
6. Press OK to exit the Setup menu.
Related topics
Enter text using the visual keyboard” on page 14
“
Set Bluetooth security for the HP All-in-One
You can enable the product security settings through the Bluetooth menu on the HP Allin-One. From the Bluetooth menu, you can:
•Ensure passkey authentication prior to someone printing to the HP All-in-One from a
Bluetooth device.
•Make the HP All-in-One visible or invisible to Bluetooth devices that are within range.
This section contains the following topics:
•
Set the security level
Set the HP All-in-One to be invisible to Bluetooth devices
•
Set the security level
You can set the security level of the HP All-in-One to either Low or High. The default
security setting is Low. Low level security does not require authentication.
•Low: does not support authentication. No passkey is required and any Bluetooth
device within range can print to the HP All-in-One. This is the default security setting.
•High: supports authentication. You will need to enter a passkey before printing to the
HP All-in-One.
Finish setup
NOTE: The HP All-in-One ships with a predefined passkey that is set to four zeroes
"0000".
Connect to a Bluetooth® device27
Loading...
+ 262 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.