HP Photosmart C4680, Photosmart C4600 User Manual

HP Photosmart C4600 series

1 HP Photosmart C4600 series Help..........................................................................................3

2 Get to know the HP Photosmart

Printer parts................................................................................................................................5

Control panel features................................................................................................................6

4Print

Print documents........................................................................................................................13

Print photos..............................................................................................................................14

Print envelopes.........................................................................................................................21

Print on specialty media...........................................................................................................21

Print a Web page......................................................................................................................22

5Scan

Scan to a computer..................................................................................................................27

Scan to a memory card............................................................................................................28

6Copy

Copy text or mixed documents.................................................................................................31

7 Reprint photos........................................................................................................................35

8 Save photos............................................................................................................................37

9 Work with cartridges

Check the estimated ink levels.................................................................................................39

Replace the cartridges..............................................................................................................40

Order ink supplies.....................................................................................................................42

Cartridge warranty information.................................................................................................43

10 Solve a problem

HP support................................................................................................................................45

Uninstall and reinstall the software...........................................................................................48

Setup troubleshooting...............................................................................................................49

Print quality troubleshooting.....................................................................................................58

Print troubleshooting.................................................................................................................73

Memory card troubleshooting...................................................................................................77

Copy troubleshooting................................................................................................................81

Scan troubleshooting................................................................................................................85

Errors........................................................................................................................................87

Contents

12 Technical information

Notice......................................................................................................................................123

Specifications.........................................................................................................................123

Environmental product stewardship program.........................................................................125

Regulatory notices..................................................................................................................128

Index............................................................................................................................................133

Contents

1 HP Photosmart C4600 series Help

For information about the HP Photosmart, see:

Get to know the HP Photosmart” on page 5

•“ Print” on page 13

•“ Scan” on page 27

•“ Copy” on page 31

•“ Reprint photos” on page 35

•“ Save photos” on page 37

•“ Work with cartridges” on page 39

•“ Technical information” on page 123

•“

HP Photosmart C4600 series Help

HP Photosmart C4600 series Help 3

HP Photosmart C4600 series Help

Chapter 1

4 HP Photosmart C4600 series Help

2 Get to know the HP Photosmart

• Printer parts

Control panel features

•

Printer parts

Figure 2-1 Printer parts

1 Color graphics display (also referred to as the display)

2 Control panel

3 On button

4 Photo light

5 Memory card slot for Memory Stick cards

6 Memory card slot for Secure Digital and xD cards

7 Paper tray

8 Paper tray extender (also referred to as the tray extender)

9 Cartridge door

10 Cartridge access area

11 Print carriage

12 Glass

13 Lid-backing

14 Lid

15 Rear door

16 Rear USB port

17 Power connection (Use only with the power adapter supplied by HP.)

Get to know the HP Photosmart

Get to know the HP Photosmart 5

Chapter 2

Control panel features

Figure 2-2 Control panel features

Scan

Photo

1 Back: Returns to the previous screen.

2 Cancel: Stops the current operation, restores default settings, and clears the current photo

selection.

3 OK: Selects a menu setting, value, or photo.

4 Scan: From the Home screen, opens the Scan Menu. When viewing screens other than the

Home screen, selects options related to the current display.

5 Photo: From the Home screen, opens the Photo Menu. When viewing screens other than the

Home screen, selects options related to the current display.

Get to know the HP Photosmart

6 Copy: From the Home screen, opens the Copy Menu. When viewing screens other than the

Home screen, selects options related to the current display.

Copy

6 Get to know the HP Photosmart

3 Paper basics

You can load many different types and sizes of paper in the HP Photosmart, including letter or A4 paper, photo paper, transparencies, and envelopes.

By default, the HP Photosmart is set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that paper. If you are using special papers, such as photo paper, transparency film, envelopes, or labels, or if you experience poor print quality using the automatic setting, you can manually set the paper size and type for print and copy jobs.

This section contains the following topics:

•

Recommended papers for photo printing Recommended papers for printing

•

Load media

•

Related topics

Information on paper” on page 12

“

Information on paper

The HP Photosmart is designed to work well with most paper types. Test a variety of paper types before buying a large quantity. Find a paper type that works well and is easy to purchase. HP papers are designed for the best quality results. In addition, follow these tips:

• Do not use paper that is too thin, that has a slick texture, or that stretches easily. It

can feed incorrectly through the paper path, causing paper jams.

• Store photo media in its original packaging inside a resealable plastic bag on a flat

surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag.

• Do not leave unused photo paper in the input tray. The paper might start to curl, which

might reduce the quality of your printouts. Curled paper can also cause paper jams.

• Always hold photo paper by the edges. Fingerprints on photo paper can reduce print

quality.

• Do not use paper that is heavily textured. It can cause graphics or text to print

improperly.

• Do not combine different paper types and paper sizes in the input tray; the entire stack

of paper in the input tray must be the same size and type.

• Store printed photos under glass or in a storage book to prevent bleeding over time

from high humidity.

Paper basics

12 Paper basics

4Print

“Print documents” on page 13

“Print photos” on page 14

“Print envelopes” on page 21

“Print on specialty media” on page 21

“Print a Web page” on page 22

Related topics

Load media” on page 10

•“ Recommended papers for photo printing” on page 7

•“ Recommended papers for printing” on page 8

•“

Print

Print documents

Most print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features.

To print from a software application

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. If you need to change settings, click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

NOTE: When printing a photo, you must select options for the specific photo

paper and photo enhancement.

Print 13

Chapter 4

5. Select the appropriate options for your print job by using the features available in the

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

Related topics

•“

Print photos

Advanced, Printing Shortcuts, Features, and Color tabs.

TIP: You can easily select the appropriate options for your print job by choosing

one of the predefined print tasks on the Printing Shortcuts tab. Click a type of print task in the Printing Shortcuts list. The default settings for that type of print task are set and summarized on the Printing Shortcuts tab. If necessary, you can adjust the settings here and save your custom settings as a new printing shortcut. To save a custom printing shortcut, select the shortcut and click Save As. To delete a shortcut, select the shortcut and click Delete.

Recommended papers for printing” on page 8 Load media” on page 10 View the print resolution” on page 24 Printing shortcuts” on page 24 Set the default print settings” on page 25 Stop the current job” on page 121

•“Print photos saved on your computer” on page 14 Print photos from a memory card” on page 17

•“

Print photos saved on your computer

To print a borderless image

1. Remove all paper from the input tray.

2. Place the photo paper print side down on the right side of the input tray.

3. On the File menu in your software application, click Print.

4. Make sure the product is the selected printer.

5. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

14 Print

6. Click the Features tab.

7. In the Size list, click the size of photo paper loaded in the input tray.

If a borderless image can be printed on the specified size, the Borderless printing check box is enabled.

8. In the Paper Type drop-down list, click More, and then select the appropriate paper

type.

NOTE: You cannot print a borderless image if the paper type is set to Plain

paper or to a type of paper other than a photo paper.

9. Select the Borderless printing check box if it is not already checked.

If the borderless paper size and paper type are not compatible, the product software displays an alert and allows you to select a different type or size.

10. Click OK, and then click Print or OK in the Print dialog box.

NOTE: Do not leave unused photo paper in the input tray. The paper might start

to curl, which could reduce the quality of your printout. Photo paper should be flat before printing.

To print a photo on photo paper

1. Load paper in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Basic Options area, from the Paper Type drop-down list, select More. Then,

select the appropriate photo paper type.

7. In the Resizing Options area, from the Size drop-down list, select More. Then, select

the appropriate paper size. If the paper size and paper type are not compatible, the printer software displays an

alert and allows you to select a different type or size.

Print photos 15

Chapter 4

8. In the Basic Options area, select a high print quality, such as Best, from the Print

Quality drop-down list.

NOTE: To achieve the highest dpi resolution, you can use the Maximum dpi

setting with supported types of photo paper. If Maximum dpi is not listed in the Print quality drop-down list, you can enable it from the Advanced tab. For more information, see “

Print using Maximum dpi” on page 23.

9. In the HP Real Life Technologies area, click the Photo fix drop-down list and select

from the following options:

• Off: applies no HP Real Life Technologies to the image.

• Basic: enhances low-resolution images; moderately adjusts image sharpness.

10. Click OK to return to the Properties dialog box.

11. (Optional) If you want to print the photo in black and white, click the Color tab and

select the Print in grayscale check box. From the drop-down list, select one of the following options:

• High Quality: uses all the available colors to print your photo in grayscale. This

creates smooth and natural shades of gray.

• Black Ink Only: uses black ink to print your photo in grayscale. The gray shading

is created by varying patterns of black dots, which might result in a grainy image.

12. Click OK, and then click Print or OK in the Print dialog box.

NOTE: Do not leave unused photo paper in the input tray. The paper might start to

curl, which could reduce the quality of your printout. Photo paper should be flat before printing.

16 Print

Related topics

Recommended papers for photo printing” on page 7

•“

Load media” on page 10

•“

Print using Maximum dpi” on page 23

•“

View the print resolution” on page 24

•“

Printing shortcuts” on page 24

•“

Set the default print settings” on page 25

•“

Stop the current job” on page 121

•“

Print photos from a memory card

▲ Do one of the following:

Print photo on small-size paper a. Load paper.

Load up to 10 x 15 cm (4 x 6 inch) photo paper in paper tray.

❑

b. Select project type.

Press button next to Photo on Home screen.

❑

Press button next to Memory Card Print.

❑

c. Insert memory.

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,

Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required)

2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC;

adapter required), Secure Digital (SD), Secure Digital Mini, Secure Digital High Capacity (SDHC), TransFlash MicroSD Card (adapter required), or xD-Picture card

3 CompactFlash (CF) types I and II

4 Front USB port (for storage devices)

Print photos 17

Chapter 4

d. Select photo.

Press button next to Select.

❑

Press same button to increase number of copies.

❑

Press OK.

❑

e. Print photo.

Press OK.

❑

Print photo on full-size paper a. Load paper.

Load full-size photo paper in paper tray.

❑

b. Select project type.

Press the button next to Photo on Home screen.

❑

Press the button next to Memory Card Print.

❑

18 Print

c. Insert memory.

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,

Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required)

2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC;

adapter required), Secure Digital (SD), Secure Digital Mini, Secure Digital High Capacity (SDHC), TransFlash MicroSD Card (adapter required), or xD-Picture card

3 CompactFlash (CF) types I and II

4 Front USB port (for storage devices)

d. Select photo.

Press button next to Select.

❑

Press same button to increase the number of copies.

❑

Press OK.

❑

Press button next to Photo Size.

❑

Press button next to 8.5 x 11 to change paper size.

❑

e. Print photo.

Press Print.

❑

Print photos 19

Chapter 4

Print passport photos a. Load paper.

Load full-size photo paper in paper tray.

❑

b. Select project type.

Press button next to Photo on Home screen.

❑

Press button next to Passport Photo Print.

❑

c. Insert memory.

20 Print

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,

Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required)

2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC;

adapter required), Secure Digital (SD), Secure Digital Mini, Secure Digital High Capacity (SDHC), TransFlash MicroSD Card (adapter required), or xD-Picture card

3 CompactFlash (CF) types I and II

4 Front USB port (for storage devices)

d. Select photo.

Press button next to Select.

❑

Press same button to increase number of copies.

❑

Press OK.

❑

Press button next to 2 x 2 inches to select paper size.

❑

e. Print photo.

Press OK.

❑

Related topics

Recommended papers for photo printing” on page 7

•“ Stop the current job” on page 121

•“

Print envelopes

With the HP Photosmart, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers.

To print a group of addresses on labels or envelopes

1. Print a test page on plain paper first.

2. Place the test page on top of the label sheet or envelope, and hold both up to the

light. Check the spacing for each block of text. Make adjustments as needed.

3. Load the labels or envelopes into the main input tray.

CAUTION: Do not use envelopes with clasps or windows. They can get stuck in

the rollers and cause paper jams.

4. Slide the paper-width guide inward against the stack of labels or envelopes until the

guide stops.

5. If you are printing on envelopes, do the following:

a. Display the print settings, and click the Features tab. b. In the Resizing Options area, click the appropriate envelope size in the Size list.

6. Click OK, and then click Print or OK in the Print dialog box.

Related topics

Paper basics” on page 7

•“ View the print resolution” on page 24

•“ Printing shortcuts” on page 24

•“ Set the default print settings” on page 25

•“ Stop the current job” on page 121

•“

Print on specialty media

To reverse an image for iron-on transfers

1. On the File menu in your software application, click Print.

2. Make sure the product is the selected printer.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

Print on specialty media 21

Chapter 4

4. Click the Features tab.

5. In the Paper Type drop-down list, click More, and then select HP Iron-on Transfer

from the list.

6. If the selected size is not what you want, click an appropriate size in the Size list.

7. Click the Advanced tab.

8. In the Features area, select the Mirror Image check box.

9. Click OK, and then click Print or OK in the Print dialog box.

NOTE: To prevent jams, manually feed the iron-on transfer sheets into the input

tray one sheet at a time.

To print on transparencies

1. Load the transparency into the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Basic Options area, from the Paper Type drop-down list, select More. Then

select the appropriate paper type.

TIP: If you want to make notations on the back of the transparencies and erase

them later without scratching the original, click the Advanced tab, and select the Mirror Image check box.

7. In the Resizing Options area, from the Size drop-down list, select More. Then, select

an appropriate size.

8. Click OK, and then click Print or OK in the Print dialog box.

NOTE: The product automatically waits for transparencies to dry before

releasing them. Ink dries slower on film than on plain paper. Make sure you allow enough time for the ink to dry before handling the transparency.

Related topics

Paper basics” on page 7

•“

View the print resolution” on page 24

•“

Printing shortcuts” on page 24

•“

Set the default print settings” on page 25

•“

Stop the current job” on page 121

•“

Print a Web page

You can print a Web page from your Web browser on the HP Photosmart.

If you use Internet Explorer 6.0 or higher for Web browsing, you can use HP Smart Web Printing to ensure simple, predictable web printing with control over what you want and how you want it printed. You can access HP Smart Web Printing from the toolbar in

22 Print

Internet Explorer. For more information about HP Smart Web Printing, see the help file provided with it.

To print a Web page

1. Make sure you have paper loaded in the main input tray.

2. On the File menu in your Web browser, click Print.

The Print dialog box appears.

3. Make sure the product is the selected printer.

4. If your Web browser supports it, select the items on the Web page that you want to

include in the printout. For example, in Internet Explorer, click the Options tab to select options such as As

laid out on screen, Only the selected frame, and Print all linked documents.

5. Click Print or OK to print the Web page.

TIP: To print Web pages correctly, you might need to set your print orientation to

Landscape.

Print using Maximum dpi

Use maximum dpi mode to print high-quality, sharp images.

To get the most benefit from maximum dpi mode, use it to print high-quality images such as digital photographs. When you select the maximum dpi setting, the printer software displays the optimized dots per inch (dpi) that the HP Photosmart printer will print. Printing in maximum dpi is supported on the following paper-types only:

• HP Premium Plus Photo Paper

• HP Premium Photo Paper

• HP Advanced Photo Paper

• Photo Hagaki cards

Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space.

To print in Maximum dpi mode

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Advanced tab.

6. In the Features area, select the Enable maximum dpi setting check box.

7. Click the Features tab.

8. In the Paper Type drop-down list, click More, and then select the appropriate paper

type.

Print using Maximum dpi 23

Chapter 4

9. In the Print Quality drop-down list, click Maximum dpi.

NOTE: To find out what dpi the product will print based on the paper type and

print quality settings you selected, click Resolution.

10. Select any other print settings that you want, and then click OK.

Related topics

“

View the print resolution” on page 24

View the print resolution

The printer software displays the print resolution in dots per inch (dpi). The dpi varies according to the paper type and print quality that you select in the printer software.

To view the print resolution

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Paper Type drop-down list, select the type of paper that you have loaded.

7. In the Print Quality drop-down list, select the appropriate print quality setting for your

project.

8. Click the Resolution button to view the print resolution dpi for the paper type and

print quality combination you selected.

Printing shortcuts

Use printing shortcuts to print with print settings that you use often. The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list.

NOTE: When you select a printing shortcut the appropriate printing options are

automatically displayed. You can leave them as is, change them, or create your own shortcuts for commonly used tasks.

Use the Printing Shortcuts tab for the following print tasks:

• General Everyday Printing: Print documents quickly.

• Photo Printing–Borderless: Print to the top, bottom, and side edges of 10 x 15 cm

(4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers.

• Paper-saving Printing: Print two-sided documents with mutliple pages on same

sheet to reduce paper usage.

• Photo Printing–With White Borders: Print a photo with a white border around the

edges.

24 Print

• Fast/Economical Printing: Produce draft-quality printouts quickly.

• Presentation Printing: Print high-quality documents, including letters and

transparencies.

• Two-sided (Duplex) Printing: Print two-sided pages with the HP Photosmart

manually.

To create a printing shortcut

1. On the File menu in your software application, click Print.

2. Make sure the product is the selected printer.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

4. Click the Printing Shortcuts tab.

5. In the Printing Shortcuts list, click a printing shortcut.

The print settings for the selected printing shortcut are displayed.

6. Change the print settings to those you want in the new printing shortcut.

7. Click Save as and type a name for the new printing shortcut, and then click Save.

The printing shortcut is added to the list.

To delete a printing shortcut

1. On the File menu in your software application, click Print.

2. Make sure the product is the selected printer.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

4. Click the Printing Shortcuts tab.

5. In the Printing Shortcuts list, click the printing shortcut that you want to delete.

6. Click Delete.

The printing shortcut is removed from the list.

NOTE: Only the shortcuts that you have created can be deleted. The original HP

shortcuts cannot be deleted.

Set the default print settings

If there are settings that you frequently use for printing, you might want to make them the default print settings so they are already set when you open the Print dialog box from within your software application.

To change the default print settings

1. In the HP Solution Center, click Settings, point to Print Settings, and then click

Printer Settings.

2. Make changes to the print settings, and click OK.

Set the default print settings 25

Chapter 4

26 Print

5 Scan

•“Scan to a computer” on page 27

Scan to a memory card” on page 28

•“

Scan and reprint photos” on page 35

•“

Scan to a computer

To scan to a computer

1. Load original.

a. Lift lid on product.

Scan

b. Load original print side down on right front corner of glass.

Scan 27

Chapter 5

c.Close lid.

2. Connect to computer.

3. Start scan.

a. Press button next to Scan. b. Press button next to Scan to PC.

Related topics

Stop the current job” on page 121

“

Scan to a memory card

To save a scan to a memory card

1. Load original.

a. Lift lid on product.

Scan

28 Scan

b. Load original print side down on right front corner of glass.

+ 106 hidden pages