HP PhotoSmart 812 User Manual

hp

photosmart

812

digital

camera

user's manual

Trademark and copyright information

© Copyright 2002 Hewlett-Packard Company
All rights are reserved. No part of this document may be photocopied,

reproduced, or translated to another language without the prior written
consent of Hewlett-Packard Company.

The information contained in this document is subject to change
without notice. Hewlett-Packard shall not be liable for errors contained
herein or for consequential damages in connection with the furnishing,
performance, or use of this material.

Microsoft® and Windows® are U.S. registered trademarks of
Microsoft Corporation.

Apple, Macintosh, and Mac are registered trademarks of Apple
Computer, Inc.

Pentax® is a registered trademark of Asahi Optical Co. Ltd.
Corporation.

The SD logo is a trademark of the SD Card Association.

Materials disposal

This HP product contains the following materials that might require
special handling at end-of-life:

z Alkaline manganese dioxide-zinc or lithium-iron disulfide AA

batteries.

z Lead in the solder and some component leads.

Disposal of this material can be regulated because of environmental
considerations. For disposal or recycling information, please contact
your local authorities or the Electronic Industries Alliance (EIA)
(www.eiae.org).

Table of Contents

1-Getting started . . . . . . . . . . . . . . . . . . . . . . . . . 9

Camera Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Attaching the wrist strap . . . . . . . . . . . . . . . . . .15

Installing the batteries . . . . . . . . . . . . . . . . . . .15

Installing the memory card . . . . . . . . . . . . . . . .15

Turning on power . . . . . . . . . . . . . . . . . . . . . .16

Choosing the language . . . . . . . . . . . . . . . . . .16

Setting the date and time . . . . . . . . . . . . . . . . .16

Installing the software . . . . . . . . . . . . . . . . . . . . . . .17

2-Taking pictures . . . . . . . . . . . . . . . . . . . . . . . . 19

Taking still pictures . . . . . . . . . . . . . . . . . . . . . . . . .19

Focus lock . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Instant Review . . . . . . . . . . . . . . . . . . . . . . . . .20

Recording video clips . . . . . . . . . . . . . . . . . . . . . . .20

Taking self-timer pictures . . . . . . . . . . . . . . . . . . . . .21

Recording audio . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Using Live View . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Using Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Optical zoom . . . . . . . . . . . . . . . . . . . . . . . . .23

Digital zoom . . . . . . . . . . . . . . . . . . . . . . . . . .23

Using Macro setting . . . . . . . . . . . . . . . . . . . . . . . .24

Using flash settings . . . . . . . . . . . . . . . . . . . . . . . . .25

Understanding sleep and shutdown . . . . . . . . . . . .25

Managing batteries . . . . . . . . . . . . . . . . . . . . . . . .26

Recharging batteries . . . . . . . . . . . . . . . . . . . .27

Power/Memory light . . . . . . . . . . . . . . . . . . . . . . . .28

5

3-Managing images in the camera . . . . . . . . . . 29

Viewing images . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Magnify . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Rotate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4-Using HP Instant Share . . . . . . . . . . . . . . . . . 35

Using HP Instant Share to Print Pictures . . . . . . . . . . 37

Using the HP Instant Share E-mail Service . . . . . . . . 38

Adding e-mail addresses to your camera . . . . . 38

Selecting images to be e-mailed . . . . . . . . . . . 40

5-Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Connecting to a computer . . . . . . . . . . . . . . . . . . . 41

Connecting to a printer . . . . . . . . . . . . . . . . . . . . . 42

Connecting to a television . . . . . . . . . . . . . . . . . . . 43

Connecting to the HP camera dock . . . . . . . . . . . . . 44

Unloading images to a computer using the dock 46

Printing images using the dock . . . . . . . . . . . . 46

Displaying images on a TV using the dock . . . . 47

6-Adjusting camera settings . . . . . . . . . . . . . . . 49

Setting still image quality level . . . . . . . . . . . . . . . . 50

Setting automatic audio recording . . . . . . . . . . . . . 51

Adjusting camera sounds . . . . . . . . . . . . . . . . . . . . 51

Changing date and time . . . . . . . . . . . . . . . . . . . . 52

Changing the USB configuration setting . . . . . . . . . 52

Changing the TV configuration setting . . . . . . . . . . 53

Changing the language . . . . . . . . . . . . . . . . . . . . . 53

Exiting setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

6 hp photosmart 812 user’s manual

7-Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .55

Problems and solutions . . . . . . . . . . . . . . . . . . . . . . 55

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Getting assistance . . . . . . . . . . . . . . . . . . . . . . . . . 68

Finding help on the web . . . . . . . . . . . . . . . . . 68

Contacting HP Customer Support . . . . . . . . . . . 68

Hardware repair services . . . . . . . . . . . . . . . . . . . . 69

Obtaining support in the United States . . . . . . . 69

Obtaining support worldwide . . . . . . . . . . . . . 70

Hewlett-Packard limited warranty statement . . . . . . . 73

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Camera specifications . . . . . . . . . . . . . . . . . . . . . . 75

7

8 hp photosmart 812 user’s manual

Getting started

1

The HP Photosmart 812 digital camera is a compact 4 Mega­pixel camera with a 3x optical zoom. This camera has an
exciting new feature called HP Instant Share technology.

You can use the Share menu to select images that you want to
print or e-mail. Then, you automatically e-mail or print your
selected pictures when you connect to your computer. You can
bypass the computer altogether and print your selected
pictures directly on certain HP printers. You can also view slide
shows of your pictures on your television.

You can enhance your experience by purchasing an
HP Photosmart camera dock 8881. The camera dock allows
you to easily download images to a computer, send images to
a printer or television, charge the batteries, and provide a
convenient home for your camera.

NOTE A camera dock insert is

included in your camera box.
This insert allows you to use the
optional camera dock with your
camera. DO NOT discard it.
Instructions for its use are
included with the camera dock
that you can purchase
separately.

1-Getting started 9

Camera Parts

4

5

6

3

2

1

11

# Name Description
1ON/OFF button Turns the camera power on and off
2Shutter button Focuses and locks the exposure of

the camera when pressed halfway
down, and takes the picture when
pressed all the way down

3 Capture Mode

selector

4 Speaker Provides camera sounds and plays

5 Microphone Records audio clips

Sets the camera mode to Still, Self­Timer, or Video mode

recorded audio

8

7

10

9

10 hp photosmart 812 user’s manual

# Name Description
6Self-Timer light Blinks red during Self-Timer mode

until picture is taken

7 Optical Viewfinder Allows you to frame the subject of

the picture
8 Flash Provides flash illumination
9USB/TV connector Allows you to connect a USB cable

or an optional TV cable to the

camera
10 Power adapter

connector

11 Zoom lens 3x optical zoom lens allows you to

Allows you to connect an HP AC

power adapter to the camera to

operate the camera without

batteries, or to charge optional

rechargeable batteries

take telephoto and wide-angle

pictures

1-Getting started 11

14

15

16

17

18

19

20

21

22

13

12

26

# Name Description

12 Display Provides menu information to

13 Optical Viewfinder Allows you to frame the subject of

14 Viewfinder lights Solid green light indicates the

15 Flash button Selects the Flash setting. The

25

operate the camera. You can also
preview the picture before taking it
and review it afterwards

the picture

camera is in focus and ready.
Solid red light indicates the
camera is capturing a video clip

current setting is shown by the
lights above this button (No light
indicates Auto Flash)

23

24

12 hp photosmart 812 user’s manual

# Name Description

16 Flash Off light Amber light on when the camera

is set to Flash Off

17 Auto with Red-

eye light

18 Flash On light Amber light on when the camera

19 Macro light Amber light on when the camera

20 Macro button Selects/deselects Macro Focus

21 Zoom Out

button

22 Zoom In button Zooms the lens to telephoto

23 Display button Turns the Display and Live View on

24 4-way

Controller with

OK button

25 Menu button Turns the Main menu, shown on

26 Share button Turns HP Instant Share menu on

Amber light on when the camera
is set to Auto with Red-Eye
reduction

is set to Flash On

is set to Macro Focus

setting (for taking close-up
pictures)

Zooms the lens to wide angle
position

position

and off
Allows you to move through menus

and pictures, and then select
choices

the Display, on and off

and off

1-Getting started 13

27

28

29

33

# Name Description
27 Three color Power/

Memory light

28 Wrist strap mount Wrist strap attachment
29 Memory card door Allows access to insert or remove

30 Battery door Allows access to the batteries
31 Camera dock

connector

32 Dock connector plug Protects the dock connector when

33 Tripod mount Allows tripod mounting

14 hp photosmart 812 user’s manual

32

Green

—camera is on

Amber

—reading from or writing to

memory card

Red

—camera has insufficient

power and is shutting down

the memory card

Connects the camera to the
optional camera dock

camera is not in camera dock

31

30

Setup

Attaching the wrist strap

Attach the wrist strap as shown in
the illustration.

NOTE It is easiest to install the

wrist strap by inserting it from
the bottom.

Installing the batteries

1 Open the Battery Door on the

bottom of the camera.

2 Insert the batteries according to

the markings on the metal
contacts located on the door.

Installing the memory card

1 With the camera off, open the

Memory Card Door by sliding it in
the direction of the arrow.

2 Insert the memory card.
3 Close and ensure that the Memory

Card Door is latched.

To eject the card, make sure the
camera is off, and then push the card in to spring it from the
camera.

1-Getting started 15

Turning on power

When you press the ON/OFF
button, the lens extends, the Display
turns on briefly, and the Power/
Memory light comes on green.

NOTE If the light comes on red, the

batteries are very low.

ON/OFF

Choosing the language

1 Choose your language by scrolling

with the Up/Down arrows on the
Controller .

2 Press OK in the center of the

Controller to select the
highlighted language.

Setting the date and time

1 Adjust the values of the highlighted

selection by using the Up/Down
arrows on the Controller .

2 Press the Left/Right arrows on the

Controller to move to the other
sections and repeat steps one and
two until the correct date and time
are set.

3 Press OK when the proper values are entered.

16 hp photosmart 812 user’s manual

Installing the software

Your HP Photosmart 812 camera software allows you to
unload images from the camera, view them, print them, and
e-mail them. It also allows you to configure the Share menu on
the camera.

NOTE For Windows computers, the HP Photo Imaging

software needs at least Internet Explorer 5.0 (Service
Pack 2) in order to function properly.

Windows

1 Insert the HP Photosmart 812 CD into the CD-ROM drive of

your computer. The installation window automatically
appears.

NOTE If the installation window does not appear, click Start,

and then click
letter of your CD-ROM drive.

2 Click Next, and then follow the on-screen instructions to

install the software.

To install any bonus software you may have:

1 Click Start, click Run, and in the Open box, type

X:\Bonus\setup.exe (where X is the drive letter of your

CD-ROM drive).

2 Click OK, and then follow the on-screen instructions to

install the bonus software.

Run. Type X:\Setup.exe, where X

is the

1-Getting started 17

Macintosh

1 Insert the HP Photosmart 812 CD into your computer’s

CD-ROM drive.

2 Double-click the CD icon on the desktop.
3 Double-click the appropriate language folder, and then

double-click the installer icon.

4 Follow the instructions on the screen to install the software.

Before you can unload images from the camera to a Macintosh
computer, you must change the USB configuration setting on
the camera.

1 Select USB Configuration from the Setup menu on the

camera.

2 Select Disk Drive, and then press OK.

To install any bonus software you may have:

1 Double-click the Bonus folder icon.
2 Double-click the installer icon for the bonus software.
3 Follow the on-screen instructions to install the software.

18 hp photosmart 812 user’s manual

Taking pictures

2

Taking still pictures

You can take a picture any time the camera is on, no matter
what is showing on the Display. To take still pictures:

1 Select Still on the Capture

Mode selector.

2 Frame the subject you want to

photograph using the optical
viewfinder.

3 Holding the camera steady, press

the Shutter button all the way
down to capture a picture quickly.

The Shutter button also controls audio recording. (See

Recording Audio

low light conditions, secure the camera to a tripod and make
sure the focus area has sufficient contrast.

NOTE If the green Viewfinder light is blinking, there is an

error in the camera and an error message shows on the
Display (Refer to Chapter 5 for troubleshooting help.)

later in this chapter.) To achieve best focus in

Focus lock

ON/OFF

Focus Lock allows you to focus on a subject that is not in the
center of the image. It is also useful to verify that your image is
in focus before taking the picture. To use Focus Lock:

1 Press the Shutter button halfway down to lock the exposure

and focus. When exposure and focus lock, the green
Viewfinder light comes on solid.

2-Taking pictures 19

2 When exposure and focus are locked, and you continue to

hold the Shutter button halfway down, you can re-frame or
adjust your subject for proper positioning.

3 Press the Shutter button all the way down until you hear a

click and see the image on the Display in Instant Review.

Instant Review

After you take a picture, the Display automatically shows the
image for several seconds. A blinking microphone and the
counter appear at the top of the Display if audio is being
recorded during Instant Review. After a video clip is recorded,
the Display shows the first frame of the clip.

Recording video clips

To record a video clip with audio for
up to 60 seconds:

1 Select Video on the Capture

Mode selector.

2 Frame the subject that you want to

record.

3 To start video recording, press the

Shutter button all the way down and release it. The red
Viewfinder light comes on and a short beep sounds.

4 To stop recording, press the Shutter button all the way down

again. A click sounds and the red Viewfinder light turns off.
The camera automatically stops recording when the
maximum clip length of 60 seconds is reached or the
memory card is full.

NOTE Video files can be very large and use a lot of space on

the memory card.

ON/OFF

20 hp photosmart 812 user’s manual

Taking self-timer pictures

In Self-Timer mode, the camera locks
automatic exposure and focus and
then takes the picture 10 seconds
later. To use Self-Timer mode:

1 Secure the camera to a tripod or

set it on a stable surface.

2 Select Self-Timer on the

Capture Mode selector.

3 Frame the subject you want to photograph, then press the

Shutter button all the way down. The Self-Timer light on the
front of the camera as well as the red Viewfinder light on
the back blinks for 10 seconds before the picture is taken.

ON/OFF

Recording audio

To record audio with still pictures, you must first turn on Audio
Record in the Setup menu (the camera is shipped with Audio
Record turned off). See “Adjusting camera settings” on
page 49.

To record audio with a picture:

1 Press the Shutter button half-way down to begin audio

recording (focus and exposure also lock).

2 Press the Shutter button all the way down to take the picture.
3 Continue to hold the Shutter button down until you are

finished recording audio (up to 30 seconds or until the
memory card is full).

NOTE A microphone appears on the Display and blinks

while recording audio.

2-Taking pictures 21

Using Live View

You can use the Display as a viewfinder by pressing the
Display button to turn it on.

In Live View, the following icons provide information about
current camera settings.

3

2

1

4

5

7

6

11

10

# ICON Function
1

or

2 Counts audio or video recording

3 Appears when an audio clip is recorded

22 hp photosmart 812 user’s manual

current image

Displays the quality setting for the

Shows the camera is set to Video
mode

8

9

# ICON Function
4 Appears when the camera is set to Self-

Timer mode and blinks during countdown

5 Shows current flash setting if other than Auto

6 Appears when the camera is set to Macro

7 Displays the battery condition

8 Digital

crop

9 Focus

region

10 Info line Appears for two seconds with an

11 Pictures

remaining

Displays the boundaries of the picture taken
in Digital Zoom setting

Two brackets frame the subject the camera is
focusing on. The brackets are green when
the Shutter button is pressed halfway down
and the image is in focus. The brackets are
red if the camera is unable to focus.

explanation when a camera setting is
changed. It also displays error messages.

Displays the number of remaining pictures or
recording time remaining for video clips.

Using Zoom

Optical zoom

Press the Zoom buttons to move the
lens between wide angle and
telephoto positions (1 to 3x).

Digital zoom

To use Digital zoom:

1 Press the Display button to

turn on Live View.

2-Taking pictures 23

2 Press the Zoom in button to optically zoom to the

maximum position.

3 Release the Zoom in button and then press it again and

hold it until you reach the desired size (Digital zoom goes
from 1.2x to 7x). A red cropping frame appears in the
Display showing the region being captured.

To turn Digital zoom off, press the Zoom out button until
zooming stops, and then release the button.

Using Digital zoom results in lower resolution and therefore
smaller file sizes that are good for e-mailing or posting to the
Web.

NOTE Digital zoom does not work with Video mode.

Using Macro setting

The Macro setting button moves
between Normal and Macro focus
settings.

Use the Macro setting for taking
close-up pictures.

Setting Light Description
Normal None Auto focus is limited to a range of 0.5 m to

infinity (default setting).

Macro Amber macro light is on when the camera

is set to Macro.The focus range is limited to
<0.7 m.

24 hp photosmart 812 user’s manual

Using flash settings

When the camera is on, the Flash is
automatically set to Auto. To change
the setting, press the Flash button.

The Flash setting button moves
through the flash settings in the
following order.

Setting Light Description
Auto None The camera measures light and flashes if

necessary.

Flash off The camera will not flash. Use this setting

when you do not want a flash (such as
bright conditions or distant objects).

Auto
with
Red-Eye

Flash On The camera always flashes, called “fill-

The camera measures light and flashes with
red-eye reduction if necessary.

flash”. Use this setting with bright back­lighting.

Understanding sleep and shutdown

In Sleep state, the camera is still on, but the Display is shut
down to conserve power.

The camera goes into Sleep state when:

z There has been no menu activity for one minute.

2-Taking pictures 25

z The batteries are low and you try to turn on Live View. The

Display shuts off and exits any menus in operation.

NOTE To wake the camera from Sleep, press any button.

During normal operation, the camera shuts down when:

z You press the On/Off button.
z The camera no longer has sufficient power to operate. The

Power/Memory light blinks with a fast blinking red light and
the camera shuts off.

z The camera has been inactive for six minutes.

Managing batteries

The following battery levels are displayed during Live View and
Playback and when the camera is connected to a computer or
printer.

Level Icon Description
Full Batteries have >1/3 life remaining

Good Batteries have <1/3 life remaining

Low Battery low and camera will shut

down soon. Live View is disabled.

Depleted “Blinking” battery is empty and the

camera shuts down.

AC power None Camera is powered by AC.

26 hp photosmart 812 user’s manual

The camera uses two AA batteries, preferably lithium-iron
disulfide. These are typically called Photo Lithium batteries.

To extend battery life:

z Use the Optical Viewfinder to take pictures rather than Live

View.

z Use either an HP AC adapter or HP camera dock when

unloading pictures to your computer or connecting to a
printer or TV.

z Turn the Display off during a pause in picture taking by

pressing the Display button.

z Use Auto Flash rather than Flash On (fill flash), unless

needed.

z Avoid zooming in and out unnecessarily.

Recharging batteries

Your camera can charge rechargeable batteries in the camera.
To recharge Ni-MH or Ni-Cd batteries, use either the optional
HP AC adapter or the optional HP Photosmart camera dock

8881.

1 Turn the camera off (the camera charges only during the

Sleep state or while it is off).

2 Plug in the HP AC adapter or place the camera in the HP

camera dock.

3 The Power/Memory light blinks a slow green light while the

batteries charge. When the batteries are fully charged, the
light is off.

NOTE Battery charging is slow (trickle charging) and can

take 15 hours to charge fully.

2-Taking pictures 27

Power/Memory light

The Power/Memory light indicates
power and memory status.

State Indication
Solid green Camera is on.
Slow blinking green Camera is in Sleep state or off and

charging batteries.

Fast blinking red Camera has insufficient power and is

shutting down.

Amber Camera is reading from or writing to the

memory card.

Off Camera is off.

28 hp photosmart 812 user’s manual

Managing images in

3

the camera

Viewing images

To review pictures you have taken, press the OK button with the
Display off or from Live View. The last picture taken appears on
the Display.

1

2

3

# Icon Description
1 Displays for first few seconds to allow you to

scroll through other pictures you have taken.

2

or

Indicates image has an audio clip

Indicates image is a video clip

3 5 of 14 Image number of total number of images

3-Managing images in the camera 29

When you press the right arrow
while viewing the last image, a
screen appears showing the camera
status. The first image appears if you
press the right arrow again.

To turn the Display off after reviewing
pictures, press OK or the Display
button.

Main menu

Pressing the Menu button displays the Main menu. Use the
Up/Down arrows to highlight the menu options on the left of
the Display. Highlight your choice and press the OK button to

select it. Press the Menu button again to exit the menu and
return to viewing images.

1

2

3

4

5

10

11

30 hp photosmart 812 user’s manual

6

7

8

9

# Icon Description
1

or

2 Deletes the current image, all images, or formats

3 Magnifies the displayed image

4 Manually rotates displayed image

5 Allows you to adjust camera settings

6 Shows battery condition

7 Shows the current image number from the total

8 date/

time

9

or

10 Shows the quality for the current image, blank if

11

or

Plays an audio clip

Plays a video clip

the memory card

number on the memory card
Shows the date and time that the current image

was taken

—Visible if the current image has an audio

clip attached to it

—Visible if the current image is a video clip

image is a video clip

—Visible if the current image is selected for

printing

—Visible if the current image is selected for

e-mail or other e-service.

3-Managing images in the camera 31

Play

Selecting this option in the Main
menu causes the camera to play
either a video clip or an audio clip
that is attached to a still image. If
there is no audio clip or video clip,
you cannot select this option.

You c a n adjust the volume by
pressing the Up/Down arrows while
the clip is played.

To stop the clip while it is playing,
press the OK button.

Delete

Selecting this option in the Main
menu displays another screen with
several options. Scroll up and down
by pressing the Up/Down arrows.
Press OK to choose the highlighted
selection.

z Cancel returns to Main menu.
z This Image deletes the current

image.

z All Images deletes all the images

in the camera.

z Format Card deletes all images

and files on the memory card.

32 hp photosmart 812 user’s manual

Magnify

Selecting this option in the Main
menu allows you to enlarge the
image on the Display. This option is
only for viewing an image on the
Display; it does not permanently
alter the image.

Pressing the OK button selects this
option and magnifies the image 4x
and causes four arrows to appear
on the screen.

You can scroll around the image by
pressing the Up/Down and Left/
Right arrows.

Press OK to exit and return to the Playback menu.

NOTE If the image is a video clip, you cannot select this

option.

3-Managing images in the camera 33

Rotate

Selecting this option in the Main
menu rotates the image on the
Display 90 degrees clockwise. When
the rotation is complete, the Main
menu appears again.

Each time you press the OK button,
the image rotates an additional 90
degrees and the Main menu
reappears.

NOTE If the image is a video clip,

you cannot select this option.

Setup

For information on Setup, refer to
Chapter 6,

Settings

Adjusting camera

.

34 hp photosmart 812 user’s manual

Using HP Instant

4

Share

This camera has an exciting new feature called HP Instant
Share. This feature lets you select images in the camera to be
automatically processed later when the camera is connected to
your computer or to certain HP printers.

For example, you can select images that you want to have
printed, then connect the camera to the computer or printer,
and the selected images will be printed automatically.

As another example, you can select images in the camera to
be automatically processed by HP’s e-mail service. When the
camera connects to your computer, the selected images are
uploaded to an HP website, and e-mail is sent to family or
friends that point to the location of your pictures.

To use the HP Instant Share feature, press the Share button
on the camera. The Share menu appears on the camera
Display. The following illustration and table provide
information about the Share menu.

4-Sharing pictures 35

4

# Icon Description

1 Print 1 copy of current image at a standard size. If

paper size is 4x6” or 8.5x11”, the picture is
printed 4x6”. If paper size is 10x15cm or A4, the
picture is printed at 10x15cm.

2 Print 2 copies of current image at a standard size.

3 E-mail... This selection brings up a new screen to

customize the Share menu with specific addresses.
You must customize the Share menu before using
it to send e-mail.

4 Check mark indicates the destination has been

selected for the currently displayed image. (You
can select more than one destination per image.)

1

2

3

36 hp photosmart 812 user’s manual

Using HP Instant Share to Print Pictures

1 Turn the camera on, then press the Share button.
2 Use the Left/Right arrows to scroll to the image that you

want to print.

3 Use the Up/Down arrows to scroll to the print option that

you want.

4 Press OK. A check mark appears next to that option. (To

print three copies of an image, select both Print 1 copy and
Print 2 copies)

5 Scroll to other images by using the Left/Right arrows and

repeat steps 3 and 4 to select print options for each image.

6 When you are finished selecting all the images you want to

have printed, press the Share button.

7 The next time you connect the camera to your computer or

a compatible printer, the images you selected will be
automatically printed. See “Connecting” on page 41 for
information about connecting the camera to a computer or
printer.

NOTE Video clips cannot be selected for printing in the

Share menu.

NOTE The Share menu creates a standard Digital Print

Order Format (DPOF) file for print options.

4-Sharing pictures 37

Using the HP Instant Share
E-mail Service

Using HP Instant Share to e-mail images involves three steps:

1 Adding e-mail addresses to the camera’s Share menu.
2 Selecting images to be sent to the E-mail service using the

Share menu on the camera.

3 Connecting to the computer to send selected images.

Adding e-mail addresses to your
camera

NOTE You will need an internet connection to complete this

procedure.

1 Turn on the camera, press the Share button, then select

the E-mail... option and press OK. A message on the
camera Display appears asking you to connect the camera
to your computer.

2 Connect the camera to your computer (by using a USB

cable or an optional HP camera dock)

3 On the computer, click on Retrieve from Camera.
4 In the screen called Modify Share Menu check to see that

Photo E-mail is visible above the Add... button, then click on
the Add... button.

5 If you are using a Macintosh computer, skip to step 7. If you

are using a computer running Windows, you will be asked
to sign in to HP’s Passport program. HP Passport allows you
to use HP’s free e-mail service and other services that may
be available in the future. The first time you see this screen,
you will need to register as a new user. Follow the
instructions in the screen for doing that.

38 hp photosmart 812 user’s manual

6 Once you have successfully registered, sign in to the HP

Passport program, and then the Photo E-mail Setup screen
will appear. Here, you can enter an e-mail address and
specify how you want it to appear in the camera’s Share
menu. You can also enter a subject and message to go with
the e-mail that will be sent to that address. After completing
the form, click Next. In the confirmation screen that
appears, click Finish.

7 Your newly added e-mail destination should now appear in

the Modify Share Menu screen (in the Current Share Menu
section). To add additional e-mail addresses to the Share
menu, repeat steps 4-6 (you will not need to sign in to the
HP Passport program again).

8 When you have finished adding e-mail addresses, click on

Save to Camera to add the new addresses to the camera
Share menu. When the computer confirms that the
addresses were saved to your camera, disconnect the
camera from the computer, and press the Share button
to view the new e-mail destinations in your Share menu.

9 You are now ready to select images on the camera to be

e-mailed. See the next section for how to do this.

4-Sharing pictures 39

Selecting images to be e-mailed

1 Turn the camera on, then press the Share button.
2 Use the Left/Right arrows to scroll to the image you want to

e-mail.

3 Use the Up/Down arrows to scroll to the e-mail address that

you want.

4 Press OK. A check mark appears next to that option. (You

can select more than one e-mail address or print option for
an image.)

5 Scroll to other images by using the Left/Right arrows and

repeat steps 3 and 4 to select e-mail addresses.

6 When you are finished selecting all the images you want to

have e-mailed, press the Share button.

7 The next time you connect the camera to your computer,

images are unloaded to your computer, and the images you
selected for e-mail will be uploaded to the special HP
website. An e-mail message will be sent to every address
that you had selected for each image. See “Connecting” on
page 41 for information about connecting the camera to a
computer.

NOTE Video clips cannot be selected for e-mail in the Share

menu.

NOTE The images in your camera are not e-mailed to

anyone directly as attachments. Rather, a message is sent
to one or more e-mail addresses that you can specify in
the camera’s Share menu. The message contains a web
link where the recipient can view your images. From that
web page, the recipient can do things like reply to you or
print the image. This makes it easy for people who use
different e-mail programs to be able to see your images
without the difficulty of dealing with e-mail attachments.

40 hp photosmart 812 user’s manual

Connecting

5

Connecting to a computer

Connect the camera to your computer to unload images. The
camera connects to your computer using a USB cable.

NOTE You can also connect your camera to a computer by

using the optional HP camera dock. See

the HP camera dock

NOTE If you are using a Macintosh computer, switch the

camera to Disk Drive in the USB Configuration menu
found in the Setup menu.

1 Connect the flat end of the USB

cable to the computer.

2 Open the rubber door on the side

of the camera, and connect the
round end of the USB cable to the
USB/TV connector on the
camera.

3 Turn the camera on. The HP

Image Unload software will
launch on your computer, and the
images in the camera will automatically unload to the
computer. If there were any images on the camera that had
been selected in the Share menu for printing or e-mail,
those actions are started after the images have been
unloaded to the computer.

4 When the unload screen says “Finished”, your images have

been saved and shared. You can now disconnect the
camera from the computer.

later in this chapter.

Connecting to

5-Connecting 41

Connecting to a printer

You can connect the camera directly to HP DeskJet and
Photosmart printers that have a USB connection. You can then
print images selected from the Share menu or all images in the
camera. Your camera came with a special USB cable for
connecting the camera to a printer.

NOTE You can also connect your camera to a printer by

using the optional HP camera dock. See

HP camera dock

1 Connect the square end of the

USB cable to the printer.

2 Open the rubber door on the side

of the camera and connect the
round end of the USB cable to the
USB/TV connector on the
camera.

3 After connecting the camera to

the printer, the Print Setup screen
appears on the camera. Follow
the on-screen instructions to complete the printing process.

later in this chapter.

Connecting to the

42 hp photosmart 812 user’s manual

Connecting to a television

NOTE If you have the optional the HP camera dock, see

Connecting to the HP camera dock

1 To connect the camera directly to a television, you must first

purchase a custom cable (HP #Q2146-61601). This cable
is listed in the accessory catalog included in the camera
box.

2 On the camera, check that the TV Configuration setting in

the Setup menu is set for your area. See “Changing the TV
configuration setting” on page 53.

3 Connect the TV cable to the USB/

TV connector on the camera, and
then to the Audio/Video input on
the television.

4 Refer to the documentation for

your television to determine how
to set the television to take video
input from your camera instead
of the antenna or cable TV.

5 When connected, the camera

starts a slide show of each image, playing any attached
audio clip or video clip, and then fading to the next image.

NOTE The Display on the camera turns off when the camera

is connected to a TV.

You can also manually scroll through the images by pressing
the Left/Right arrows on the camera.

later in this chapter.

NOTE You can still use the Main and Share menus

while connected to the television.

5-Connecting 43

Connecting to the HP camera dock

NOTE The camera dock does not work without AC power. Be

sure to use ONLY the HP AC adapter and the cables that
came with the camera dock.

1 Follow the setup instructions provided with the HP camera

dock. This includes installing the Camera Dock Insert onto
the dock, installing rechargeable batteries in the camera,
connecting the AC power source, and connecting the
camera dock to a computer, printer, and/or television.

2 Remove the dock plug from the

bottom of your camera. Also
remove any cables that are
connected to the camera.

3 Place the camera in the HP camera

dock with the rear of the camera
facing the front of the camera dock.

The camera dock has three I/O connectors on the back:

z —Connects to the television

z —Connects directly to HP USB

DeskJet and Photosmart printers

z —Connects to your computer

There is a sliding door over the
computer and printer connectors that
prevents you from selecting both connectors at the same time
(the camera dock is not a USB hub).

44 hp photosmart 812 user’s manual

The camera dock has a light near
the top front that provides battery
charging status. A blinking light
indicates that batteries are charging.

There are two buttons on the front
that light to show that the camera is
connected to the associated device.

z —This button activates the

connection to the computer or the printer, depending on
which of those devices is connected to the dock.

z —This button activates the television connection.

The functions of the dock button lights are described below:

State Indication
On Camera dock has power and a device is

connected. When you press a button for one

device, the other button device light goes out.
Blinking The selected device is active.
Off z The device selected is not connected to the

camera dock.

z The device selected is not available because the

other device is active.

z Camera dock has no power or there is no

camera connected.

5-Connecting 45

Unloading images to a computer using the dock

NOTE If you are using a Macintosh computer, switch the

camera to Disk Drive in the USB Configuration menu
found in the Setup menu.

1 Check that the HP camera dock is connected to your

computer.

2 Place the camera in the HP camera dock. It will turn on

automatically.

3 Press the button on the dock to start the unload

process. The HP Image Unload software will launch on your
computer, and the images in the camera will automatically
unload to the computer. If there were any images on the
camera that had been selected in the Share menu for
printing or e-mail, those actions are started after the images
have been unloaded to the computer.

4 When the unload screen says “Finished”, your images have

been saved and shared. You can now take the camera out
of the dock, or leave it there to recharge the camera
batteries.

Printing images using the dock

1 Check that the HP camera dock is connected to your printer.

(The dock cannot be connected directly to both a computer
and a printer at the same time).

2 Place the camera in the HP camera dock. It will turn on

automatically.

3 Press the button on the dock to start printing.
4 The Print Setup screen appears on the camera. Follow the

on-screen instructions to complete the printing process.

46 hp photosmart 812 user’s manual

Displaying images on a TV using the dock

1 Check that the HP camera dock is connected to your TV.
2 Refer to the documentation for your television to determine

how to set the television to take video input from your
camera instead of the antenna or cable.

3 On the camera, check that the TV Configuration setting in

the Setup menu is set for your area. See “Changing the TV
configuration setting” on page 53.

4 Place the camera in the dock. It will turn on automatically.
5 Press the button on the dock to start displaying images.

The camera starts a slide show of each image, playing any
attached audio clip or video clip, and then fading to the
next image. You can also manually scroll through the
images by pressing the Left/Right arrows on the camera

NOTE The Display on the camera turns off when the camera

is connected to a TV.

NOTE You can still use the Main and Share menus

while connected to the television.

5-Connecting 47

48 hp photosmart 812 user’s manual

Adjusting camera

6

settings

You can personalize the camera
settings by using the Setup menu.

Press the Menu button on the
back of the camera to display the
Main menu. Select the Setup menu
option using the Up/Down arrows.

When you select the Setup option, a
two page screen appears showing the following choices. The
current camera settings are shown in parentheses.

Page one

Use the Up/Down arrows to scroll through the settings and
then press the OK button to select the setting you want to
change. A new screen appears for that setting. Each of these
screens are described in the following pages.

After changing settings, select EXIT SETUP to return to the
Main menu.

Page two

6-Adjusting camera settings 49

Setting still image quality level

The higher the quality, the better the
image looks, especially when it is
enlarged. However, the higher the
quality, the more memory is used.

1 Select Quality in the Setup menu.

The Quality Level screen appears.

2 Using the Up/Down arrows,

highlight the quality you want and then press OK.

Setting Pictures on

a 16 MB
card

5 Highest quality level. Image is saved at

14 Medium-high quality level. Image is

28 Medium-low quality level. Image is

56 Lowest quality level. Image is saved at

50 hp photosmart 812 user’s manual

Description

full resolution at a very low compression
rate. 27.9x43.1cm (11x17”) maximum
print size

saved at full resolution at a medium
compression rate. 20.3x25.4cm
(8x10”) maximum print size

saved at 1/4 resolution with a medium
compression rate. 12.7x17.8cm (5x7”)
maximum print size

1/4 resolution with a high compression
rate. 8.9x12.7cm (3x5”) maximum
print size (best for e-mail and web)

Setting automatic audio recording

You can choose to turn automatic
audio recording on or off.

1 Select Audio Record in the Setup

menu. The Audio Record screen
appears.

2 Using the Up/Down arrows,

select either on or off and then
press OK.

For more information on Audio, see Chapter 2.

Adjusting camera sounds

Camera sounds are the beeps the camera makes when you
turn it on, press a button, or take a picture. Camera sounds are
not the audio sounds recorded with pictures or video.

You can choose to adjust or turn
your camera sounds on or off.

1 Select Camera Sounds in the

Setup menu. The Camera Sounds
screen appears.

2 Using the Up/Down arrows,

highlight the sounds you want
and then press OK.

6-Adjusting camera settings 51

Changing date and time

1 Select Date & Time in the Setup

menu. The Date & Time screen
appears.

2 Follow the instructions on the

Display to adjust date and time.

You c a n select the format as mm/
dd/yy, dd/mm/yyyy, or yyyy/mm/
dd, and 12 or 24 hour time.

3 Press OK when the correct date and time appears.

Changing the USB configuration setting

This selection determines how the
camera appears when connected to
a computer.

1 Select USB in the Setup menu. The

USB Configuration screen
appears.

2 Using the Up/Down arrows, make

one of the following two choices and then press OK.

• Digital Camera — connects to the computer by using

Picture Transfer Protocol (PTP) (default setting used most
often for computers running Windows).

• Disk Drive — connects to a computer as a USB Mass

Storage Device Class (MSDC) and appears as a disk
drive in the computer’s file structure. (Use this setting for
automatic unloading and sharing features on a
Macintosh computer.)

52 hp photosmart 812 user’s manual

Changing the TV configuration setting

This selection sets the format of the
video signal for displaying camera
images on a television with an
optional cable or HP camera dock.

1 Select TV Configuration in the

Setup menu. The TV
Configuration screen appears.

2 Using the Up/Down arrows, make one of the following two

choices and then press OK.

• NTSC — used primarily in North America and Japan

• PAL — used primarily in Europe

For more information on connecting the camera to a TV, refer
to Chapter 5.

Changing the language

This selection sets the language of
the menus and text on the camera
Display.

1 Select Language in the Setup

menu. The Language screen
appears.

2 Using the Up/Down arrows,

select a language and then press OK.

Exiting setup

Selecting EXIT SETUP takes you back to the Main menu.

6-Adjusting camera settings 53

54 hp photosmart 812 user’s manual

Troubleshooting

7

Problems and solutions

Problem Possib l e cause Solution
The camera

does not turn
on.

The batteries
are not
functioning
correctly.

The HP AC
power
adapter is not
functioning
correctly.

Use only photo-quality AA
lithium, alkaline, Ni-Cd or
Ni-MH batteries.

Ensure the batteries are
inserted correctly.

The charge in the batteries can
be low or completely drained.
Try installing new or recharged
batteries.

Ensure the HP AC power
adapter is not damaged or
defective and plugged into an
electrical outlet with power.

The HP AC
power
adapter is
connected to
the camera,
but it is not
connected to
a power
outlet.

7-Troubleshooting 55

If you want to use battery
power, disconnect the HP AC
adapter from the camera. If
you want to use HP AC power,
connect the HP AC adapter to
a working electrical outlet.

Problem Possible cause Solution
The camera

does not
respond
when I press
a button.

The camera
does not take
a picture
when I press
the Shutter
button.

The camera is

off.

The camera is

connected to

a computer.

The batteries

are drained.

The button

may be

inactive for

the current

setting.

The camera

could be

“hung”.

The camera is

not in desired

capture

mode.

The camera is

in the camera

dock.

You did not

press the

Shutter button

hard enough.

Turn on the camera.

The camera buttons do not
respond when the camera is
connected to a computer.

Replace the batteries.

Check the manual for proper
button operation.

Remove the batteries and let
the camera sit for 48 hours.
Reinstall the batteries and try
again.

Check the Capture Mode
selector.

Remove the camera from the
camera dock.

Press the Shutter button all the
way down until you hear a
click and see your image on
the camera Display.

56 hp photosmart 812 user’s manual

Problem Possib l e cause Solution
I replace the

camera
batteries
frequently.

Extended
Display use,
excessive fill
flash use, and
excessive
zoom use
consume a lot
of battery
power.

The Ni-MH
batteries you
are using
were
recharged
incorrectly.

Use the optical viewfinder
instead of Live View to take
pictures.

Use an HP AC power adapter
to power the camera when you
are using the Display for an
extended period of time and
when you are unloading
several images to your
computer.

Use fill flash only when
needed.

Use zoom only when needed.

Do not use ordinary alkaline
batteries. Purchase higher­grade batteries, such as
“ultra” or “premium” grade
alkaline or photo lithium
batteries, or switch to
rechargeable Ni-MH batteries.

You must recharge both Ni-MH
batteries after fully draining
them four times for the
batteries to reach their
optimum capacity and
performance.

7-Troubleshooting 57

Problem Possible cause Solution
The wrong

date and/or
time is
shown.

A long delay
occurs
between the
time I press
the Shutter
button and
the camera
takes a
picture.

The batteries

are dead or

were removed

from the

camera for

more than 10

minutes.

The camera is

still saving the

last picture

you took.

The flash is

recharging.

The light is

low, and the

flash is turned

off.

The camera is

in Self-Timer

mode.

Replace the batteries and reset
the date and time by using the
camera menus. To avoid losing
date and time information,
replace low batteries promptly.

Wait a few seconds for the
camera to finish processing the
image, and then press the
Shutter button halfway down.
When a steady green light
appears next to the viewfinder,
the camera is ready to take
another picture.

Wait until the green light in the
viewfinder stops blinking
before taking another flash
picture.

In dim light the camera
requires a longer exposure.
Use a tripod to hold the
camera steady, improve the
lighting conditions, or use the
flash.

Switch to Still mode.

58 hp photosmart 812 user’s manual

Problem Possib l e cause Solution
My image is

blurry.

You r subje ct
was too close
to the camera
lens.

The subject
wasn’t
centered in
the frame or
the subject
did not
provide
enough
contrast for
the camera to
focus
properly.

You moved
the camera
while you
took the
picture.

The scene was
dark so the
exposure was
long.

Do not try to get closer than the
camera’s minimum focus
range of 0.14m (~5.5 inches)
wide angle and 0.4m (~15.7
inches) at other focal lengths.

You can lock the focus by
pointing at your subject and
then pressing and holding the
Shutter button halfway down.
Re-frame your subject, then
press the Shutter button all the
way down.

Hold the camera steady as you
press the Shutter button or use
a tripod.

Turn on flash or use a tripod.

7-Troubleshooting 59

Problem Possible cause Solution
My image is

too dark.

There was not

enough light.

The flash was

turned off.

The flash was

on, but the

subject was

too far away.

A light shone

behind the

subject.

You r finger

blocked the

flash.

Wait for natural lighting
conditions to improve or add
indirect lighting.

Turn Auto Flash setting on.

Make sure your subject is
within 2.5 m (~8 feet) of the
camera when you take the
picture.

Use Flash On setting to
brighten the subject when there
is a bright light such as the sun
or a window behind your
subject.

Be sure to move your fingers
away from the flash when you
take a picture.

60 hp photosmart 812 user’s manual

Problem Possib l e cause Solution
My image is

too bright.

The flash
provided too
much light.

A natural or
artificial
source other
than the flash
provided too
much light.

You were t oo
close to the
subject to use
the flash.

Change the flash setting to
Flash Off.

Try taking the picture from a
different angle. Avoid pointing
the camera directly toward a
bright light or reflective surface
on a sunny day. If there is light
behind your subject, use the
Flash On.

Move back from the subject or
set the flash to Flash Off and
take the picture again.

7-Troubleshooting 61

Problem Possible cause Solution
When I

connect the
camera to my
computer, the
software says
it cannot find
the camera.

When I
connect the
camera to a
Macintosh
computer, I
do not get a
disk drive
icon on my
desktop.

The camera is

turned off.

The cable is

not connected

correctly.

The camera is

connected to

the computer

through a

USB hub and

your USB hub

is not

compatible

with the

camera.

Camera USB

Configuration

setting is not

set to Disk

Drive.

Turn on the camera.

Make sure that the cable is
firmly connected at both ends.

Connect the camera directly to
a USB port on the computer.

Change the USB Configuration
setting to Disk Drive.

62 hp photosmart 812 user’s manual

Error messages

Error messages on the Display

Message Possib l e cause Solution
Unable to focus The subject did

not provide
enough contrast
for the camera
to focus
properly.

Focus too far The focus

distance is
beyond where
the camera can
focus.

Focus too close The focus

distance is
closer than the
camera can
focus.

Low light It is too dark to

take a properly
exposed
picture.

You c a n lock th e focu s by
pointing at your subject
and then pressing and
holding the Shutter
button halfway down
while you re-frame your
subject. When the green
light comes on, press the
Shutter button all the way
down.

Make sure the camera is
not in Macro setting.

Put the camera in Macro
setting or, if in Macro
setting, move further
away from the subject.

Try turning on the Auto
Flash.

7-Troubleshooting 63

Message Possible cause Solution
Too much light It is too bright to

take a properly
exposed
picture.

Unsupported card The card in the

memory slot is
not a memory
card.

Card is write­protected

Battery low Battery power is

No images in
camera

No card in
camera

The locking tab
on the side of
the memory
card is in the
locked position.

low and the
camera will shut
down soon.

There are no
images in the
camera and
you are trying
to review them.

You a re
attempting to
use the camera
without a card
installed.

Try to recompose the
picture to reduce the
amount of bright white
objects in the scene.
Also, avoid pointing the
camera directly into the
sun or into a bright light.

Check and ensure that
the card is a Secure
Digital memory card.

Switch the locking tab to
the unlocked position to
add new pictures or
delete old ones.

Either recharge or
replace the batteries.

Take some pictures.

Install a memory card.

64 hp photosmart 812 user’s manual

Message Possib l e cause Solution
Card full You are

attempting to
take pictures
when the card
is full.

Card is
unformatted

Card needs to
be formatted.

Unload the pictures from
the camera, delete
unwanted pictures, or
replace the card with a
new one.

Format the memory card
by using the Format Card
option in the Delete
menu. This will delete all
data on the card.

NOTE If you format the

memory card on a
Windows XP
computer, you

must change the

setting on the
computer to FAT 16
from the default of
FAT 32.

Card has wrong
format

Unable to format The card is

The card is
formatted for a
different device
such as an MP3
player.

corrupted.

Re-format the card using
the Format Card option
in the Delete menu.

Replace the card.

7-Troubleshooting 65

Message Possible cause Solution
Cannot display

image

Unable to
communicate with
the printer

Possibly comes
from copying
images to the
card from a
computer or a
corrupted
image caused
by the camera
not shutting
down properly.

There is no
connection
between the
camera and
printer.

A supported
printer is either
turned off or not
connected to
the camera.

Use the HP software to
edit the images copied
on the card. Also, do not
remove batteries or the
memory card when the
camera is turned on.

Make sure the cables are
connected between the
camera or camera dock
and the printer. If that
does not work, turn off
the camera and
disconnect it. Turn the
printer off and then on
again. Re-connect the
camera and turn it on.

Make sure the camera is
connected to a supported
printer and that the
printer is turned on.

66 hp photosmart 812 user’s manual

Message Possib l e cause Solution
Unsupported

printer

Unknown device The camera is

The printer is
not supported
by HP Direct
Print capability.

connected to a
USB device that
it does not
recognize.

Either purchase a printer
with Direct Print
capability or connect the
camera to a computer
and print from there.

Make sure you are
connected to a supported
printer or computer.

Error messages on the computer

Message Possible cause Solution
Connection

between the
imaging device
and computer
failed.

Photos are still
present on the
camera.

The camera
might be
connected to a
computer
through a USB
hub.

You have not
chosen to have
the images
deleted from the
camera when
you unload
them to a
computer.

Try connecting the
camera directly to the
computer or printer or
disconnect other devices
attached to the hub.

If you want to have the
software automatically
delete images from the
camera after unload,
choose that option in the
Image Unload Settings
screen of the software.

7-Troubleshooting 67

Getting assistance

Finding help on the web

HP product support

Visit www.hp.com/go/support to find information for your
camera model. You can choose information about setting up
and using your camera, unloading drivers, solving a problem,
ordering, and information about the warranty.

HP photosmart website

Visit www.hp.com/photosmart for tips on using your camera
more effectively and creatively as well as HP digital camera
driver updates and software.

HP accessibility website

Visit www.hp.com/hpinfo/community/accessibility/prodserv/
if you have a disability and need help.

Contacting HP Customer Support

In addition to the Web, you can contact HP by telephone or
mail for support and service for your camera. Prices,
availability, and hours of support are subject to change without
notice.

How HP can help

The HP support hotline can help resolve problems with setup,
installation, configuration, and operation. For help with non-HP
hardware or software, please contact the manufacturer.

68 hp photosmart 812 user’s manual

Before you call

Review troubleshooting tips.

Have the following information ready before you call:

z serial number (found on the bottom of your camera)
z product name
z date of purchase

Hardware repair services

If you think your camera or camera dock needs repair, first call
the Customer Support Center, which can help determine if
service is required and direct you to a service site. Otherwise,
contact the store where you purchased the product. Or, visit
www.hp.com/cpso-support/guide/psd/repairhelp.html for
the nearest sales and service office.

Service is free of charge during the warranty period. Beyond
the warranty period, service will be charged.

Obtaining support in the United States

Free telephone support for one year

Within one year of your purchase, telephone support is
provided to you free of charge. If this is a long distance call for
you, long distance charges will apply.

Call (1) [phone].

Our support staff is available from 6 am to 10 pm Mountain
Time, Monday through Friday, or 9 am to 4 pm Saturday.

After the first year

Call (1) [phone].

7-Troubleshooting 69

A fee of $25.00 per call (U.S.) will be charged to your credit
card. Charges begin only when you connect with a support
technician.

Upgraded warranty options

You can select one of the following upgraded warranty options
(available in the U.S. only):

z Standard Next Day Exchange
z Accidental Damage Protection with Next Day Exchange

Upgrade your standard factory warranty to three years with
the HP SupportPack. Service coverage begins on product
purchase date and the pack must be purchased within the first
180 days of product purchase. HP will determine the hardware
service offering based upon the outcome of system self-test
programs run by the customer through the initial call to the HP
Customer Care Center. If during your technical support call it is
determined that your product needs replacement, HP will ship
you this replacement product next business day free of charge.
Optional Accidental Damage Protection is also available. This
warranty upgrade protects against accidental breakage such
as spills, drops, or falls. Both of these warranty upgrades offer
maximized uptime and productivity, the convenience of door­to-door pickup with delivery, packaging and freight prepaid by
HP.

For more information call 1-888-999-4747 or visit
www.homeandoffice.hp.com and select “warranty upgrades”
under “product support.”

Obtaining support worldwide

Telephone support is free for 1 year in Asia and the South
Pacific and 30 days in the Middle East and Africa.

70 hp photosmart 812 user’s manual

The information contained in this document and the applicable
conditions for HP phone support are subject to change without
notice. Please check for the latest information and conditions at
www.hp.com/cposupport/loc/regional.html

Alternatively, you can ask your dealer or call HP at the phone
number listed in this document. For English support in Europe,
contact [phone].

Algeria

[phone]

Argentina
Australia
Austria
Belgium

Brazil

Canada

Chile
China
Colombia
Czech Republic
Denmark
Egypt
Finland
France
Germany
Greece
Guatemala
Hong Kong
Hungary

0-810-555-5520

[phone] (or local [phone])

[phone]

Dutch: [phone]
French: [phone]

(11) 4689-2012 (Grande São Paulo)
0800 157 751 (outside Grande São Paulo)

905-206-4663 (during the warranty period)
877-621-4722 (after the warranty period)

800-360-999

[phone]

[phone]

[phone]

[phone]

02 532-5222

[phone]

[phone] (Euro 0.34/min)

[phone] (DM .24/min, Euro 0.12/min)

[phone]

1-800-999-5305

[phone]

[phone]

7-Troubleshooting 71

India

1 600 112267 or [phone]

Indonesia
Ireland
Israel
Italy
Korea, Republic of

Malaysia
Mexico

Middle East/Africa
Netherlands
New Zealand
Norway
Peru
Philippines
Pol and
Por tug al
Puerto Rico
Romania
Russian Federation

Saudi Arabia
Singapore
Slovakia
South Africa
Spain
Sweden
Switzerland
Taiwan

[phone]

[phone]

[phone]

[phone]

[phone] (Seoul)
0-80-999-0700 (outside Seoul)

1-800-805-405

[phone] (Mexico City)
01-800 -472-6684 (outside Mexico City)

[phone]

[phone]

[phone]

[phone]

[phone]

[phone]

[phone]

[phone]

1-877-2320-589

[phone] (or local 01-315-44-42)

[phone] (Moscow)
[phone] (St. Petersburg)

800-897-14440

[phone]

[phone]

086-000-1030 (RSA) [phone] (outside RSA)

[phone]

[phone]

[phone]

0800-010055

72 hp photosmart 812 user’s manual

Thailand
Turkey
Ukraine
United Arab Emirates
United Kingdom (UK)
Venezuela
Viet Nam

[phone]

[phone]

[phone]

[phone]

[phone]

800-477-7777

[phone]

Hewlett-Packard limited warranty statement

The HP photosmart 812 camera comes with a one year limited
warranty.

z HP warrants to you, the end-user customer, that HP hardware,

accessories, software, and supplies will be free from defects in
materials and workmanship after the date of purchase, for the
period specified above. If HP receives notice of such defects during
the warranty period, HP will, at its option, either repair or replace
products which prove to be defective. Replacement products may
be either new or equivalent in performance to new.

z HP warrants to you that HP software will not fail to execute its

programming instructions after the date of purchase, for the period
specified above, due to defects in material and workmanship when
properly installed and used. If HP receives notice of such defects
during the warranty period, HP will replace software which does
not execute its programming instructions due to such defects.

z HP does not warrant that the operation of HP products will be

uninterrupted or error free. If HP is unable, within a reasonable
time, to repair or replace any product to a condition as warranted,
you will be entitled to a refund of the purchase price upon prompt
return of the product.

z HP products may contain remanufactured parts equivalent to new

in performance or may have been subject to incidental use.

z Warranty does not apply to defects resulting from (a) improper or

inadequate maintenance or calibration, (b) software, interfacing,

7-Troubleshooting 73

parts or supplies not supplied by HP, (c) unauthorized modification
or misuse, (d) operation outside of the published environmental
specifications for the product, or (e) improper site preparation or
maintenance.

z TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE

WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR
CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE. Some countries, states or provinces do not allow
limitations on the duration of an implied warranty, so the above
limitation or exclusion might not apply to you. This warranty gives
you specific legal rights and you might also have other rights that
vary from country to country, state to state, or province to province.

z HP’s limited warranty is valid in any country or locality where HP

has a support presence for this product and where HP has marketed
this product. The level of warranty service you receive may vary
according to local standards. HP will not alter form, fit or function of
the product to make it operate in a country for which it was never
intended to function for legal or regulatory reasons.

z TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN

THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE
REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL
HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING
LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED
IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or
provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may
not apply to you.

z THE WARRANTY TERMS CONTAINED IN THIS STATEMENT,

EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT TO YOU.

74 hp photosmart 812 user’s manual

Appendix

A

Camera specifications

Feature Description
Sensor 3.92 MP effective pixel, 4.13 total,

1/1.8-inch CCD
Color depth 30-bit (10 bits x 3 colors)
Resolution 3.92 MP (2280x1720 effective pixel count)

4.13 MP (2384x1734 total pixel count)

3.89 MP (2272x1712 file size)
Memory type One SD card slot. 16 MB card included
Memory

capacity

16 MB card

Quality # Images File Size Resolution

56 250 KB 1136x848
28 500 KB 1136x848
14 1 MB 2272x1712
5 2.5 MB 2272x1712

Appendix 75

Feature Description
Lens

Focal length

z Wide – 7.6 mm
z Telephoto – 22.8 mm

F-Number

z Wide – 2.6
z Telephoto – 4.8

TTL auto focus

Zoom 3x optical, 7x digital zoom

37-111mm (35 mm equivalent)

Capture

Still, Self-Timer, and Video

modes
Exposure

Auto exposure

control
Aperture Wide: f/2.6 – f/5.0

Tele: /f4.8 – f/9.0
Shutter speed 1/2000 to 12 seconds
Audio & video

capture and
playback

Still pictures

30 seconds of audio captured with every

picture (can be turned on/off in Setup menu)

Video

Audio captured with video (cannot be turned

off)
Flash settings Auto, flash off, auto w/red-eye, flash on
Flash working

distances

Wide zoom—0.5 to 2.8m

Telephoto zoom—0.5 to 2.0m

76 hp photosmart 812 user’s manual

Feature Description
Focus TTL auto focus

Normal: 0.50m to infinity

Macro: 0.14m to 0.70m (wide focal)

0.40m to 0.70m (greater than
wide focal length)

ISO
(Sensitivity)

Metering Average
White

Balance
Self-Timer 10 second delay
Viewfinder Zooming optical viewfinder
Flash guide

number
LCD Color LED Backlit, 1.5”polysilicon TFT LCD

Compressed
format

Video out Slide show on TV using A/V out capability

Auto (ISO 100 - 400)

Automatic

Built in flash with range up to 2.5 meters @
wide

4x playback zoom
JPEG (EXIF)

MPEG-1 for video clip

Appendix 77

Feature Description
Power 2 AA batteries (included) or optional HP AC

adapter

Slow trickle recharging in camera with

optional HP AC adapter or HP camera dock

(100% in 15 hours)

Automatic advanced power management

The camera has a maximum power

consumption of 2.5 A.
Interfaces USB/TV connector

z USB to your PC

z USB to HP USB DeskJet and Photosmart

printers

z Audio/Video to TV

AC in

camera dock interface
Standards

z PTP transfer (15740)

z MSDC transfer

z NTSC/PAL

z JPEG

z MPEG-1

z DPOF-1

z EXIF

z DCF

Tripod mount Yes

78 hp photosmart 812 user’s manual

Feature Description
Dimensions External Body Dimensions: 95mm (L) x 41mm

(W) x 70mm (H)

With lens fully extended 95mm (L) x 60mm
(W) x 70 mm (H)

Weight 199 grams (without batteries)

7 ounces (without batteries)

Warranty HP 1 year exchange warranty

Appendix 79

80 hp photosmart 812 user’s manual

Index

A

AC power adapter

connector 11
HP part number 78

not working correctly 55
AC power indicator 26
audio clips

play and adjust volume 32

record 10, 21, 51

recording indicator 22
audio/video connector 43
Auto flash setting 12, 25
Auto with Red-Eye setting 25
automatic

exposure/focus 21

shutdown 26

B

batteries

condition indicator 22

door on camera 14

extend life 27, 57

indicators 26

install 15

need replacement often 57

not working correctly 55

recharge 27

types to use 27
blinking lights

on camera 19, 28

on dock 45
bonus software 17, 18

buttons

on camera 10
on camera dock 45

C

camera dock. See HP camera

dock
Capture mode 10
compression format 77
computer

connect camera to 41
connect dock to 44

connections

as a USB Mass Storage

Device Class (MSDC) 52

failed 67
to camera dock 44
to computer 41
to printer 42
to TV 43
USB/TV 52

connectors

audio/video 43
HP camera dock 14, 44
power adapter 11

USB/TV 11
conserve power 25
customer support 68

D

date and time

change 52

set 16

wrong one displayed 58

81

delay, shutter button 58
delete images and files 32
Digital Print Order Format 37
digital zoom 22, 23
disk drive, connect as 52
dock. See HP camera dock
DPOF 37

E

e-mail addresses, adding to

Share menu 38
e-mail feature 35
empty battery indicator 26
enlarge images 33
error messages 63
exposure/focus, automatic 21

F

files

compression formats 75
delete on memory card 32
DPOF 37
size versus quality 50, 75

flash

automatic 12
buttons and lights 11, 12, 13
current setting 22
provided too much light 61
range 60, 76
settings 12, 25

focus

automatic 21
lock 19, 59
problems 63
range 59, 77
range for Macro setting 24
region 22

format card 32

H

help from customer support 68
HP camera dock

buttons 45
connect to 14, 44
description 9
display to TV 47
printing from 46
unload images 46

HP Instant Share

button 13
description 9, 35

turn on/off 13
HP SupportPack 70
HP Web sites 68

I

images

delete 32

magnify 33

rotate 34

set quality level 50

unloading camera to

computer 41

unloading using camera

dock 46

view 29
install

batteries 15

bonus software 17, 18

camera dock 9

memory card 15

software 17
Instant Share. See HP Instant

Share

82 hp photosmart 812 user’s manual

L

language

change 53
choose 16

LEDs (lights) on camera

description 10

lights

on camera,blinking 19, 28

on dock,blinking 45
Live View 13, 22
lock focus 19, 59
low battery indicator 26

M

Macintosh computer

bonus software 18

connect to 41, 46

install software 18

USB setting 52
Macro Focus 13, 22, 24
magnify images 33
Main menu 30
memory card

capacity 50, 75

delete files 32

install 14, 15

troubleshoot 65
memory indicator 14, 28
Menu on/off button 13, 30
messages, error 63
microphone 10, 22
mount for tripod 14

optical viewfinder 11, 12
optical zoom 23

P

PAL video signal 53
Picture Transfer Protocol 52
pictures

number remaining 22
review 20, 29
share 35

take 19
play video or audio clips 32
power

adapter 11

automatic conservation 25

indicator 14, 26, 28

insufficient 28

specifications 78

turn on/off 16
print images

automatically with HP Instant

Share 35
directly from camera 42
using camera dock 46

printer

connect dock to 44
connect to camera 42
unsupported 67

PTP 52

Q

quality levels 22, 31, 50

N

NTSC video signal 53

O

on/off button 10

R

range

flash 60, 76
focus 59, 77

recharge batteries 27

83

record

audio clips 10, 21, 51

video clips 20
recycling information 3
red-eye 13, 25
repair and replace services 69
review pictures 20
rotate images 34

S

self-timer

mode 10, 22

selector and light 10

take pictures with 21
Setup menu 49
Share button 13
Share menu

customize 38

description 35

e-mail service 38

printing options 37
share pictures 35
shutdown, automatic 25
shutter button

delay 58

description 10

speed 76
sleep state 25, 28
software

bonus 17, 18

cannot find camera 62

install 17

warranty 73
sounds

adjust 32, 51
speaker 10
specifications 75
Still mode 10

SupportPack 70

T

telephoto/wide-angle button

and lens 11

time and date

change 52
set 16

wrong one displayed 58
tripod mount 14
troubleshoot problems 55
turn on/off

auto audio recording 51

camera does not 55

camera power 10, 16

camera sounds 51

HP Instant Share 13

Live View 13, 22

menu 13, 30

sleep state 26
TV

button, camera dock 45

configuration setting 53

connect camera to 43

connect dock to 44, 47

connector 11

U

unknown device 67
unloading images

camera to computer 41

using camera dock 46
USB

change configuration 18, 52

connector, camera 11

connector, camera dock 44

84 hp photosmart 812 user’s manual

V

video clips

play and adjust volume 32
record 20
recording indicator 22

set for NTSC or PAL 53
Video mode 10, 20
video selector 10
view images in camera 29
viewfinder 11, 12
volume, adjust 32

W

warranty 70, 73
Web sites for HP 68
wide-angle button and lens 11,

13

Windows computer

bonus software 17

install software 17
wrist strap, attach 14, 15

Z

zoom

buttons 13, 23

lens 11

specifications 76

use optical or digital 23

85

86

www.hp.com/photosmart

Printed in Singapore 2002

Q2146-90019