HP Photosmart 7200 User Manual

hp photosmart

7200 series

basics guide

hp photosmart 7200 series

the prior written consent of Hewlett-Packard Company. The information contained in this document is subject to change without notice. Hewlett-Packard shall not be liable for errors

contained herein or for consequential damages in connection with the furnishing, performance, or use of this material. HP, the HP logo, and Photosmart are property of Hewlett-Packard Company. The Secure Digital logo is a trademark of the SD Association. Microsoft and Windows are registered trademarks of Microsoft Corporation. CompactFlash, CF, and the CF logo are trademarks of the CompactFlash Association (CFA). Sony Memory Stick is a registered trademark of Sony Corporation. MultiMediaCard is a trademark of Infineon Technologies AG of Germany, and is licensed to the MMCA (MultiMediaCard

Association). SmartMedia is a trademark of Toshiba Corporation. xD-Picture Card is a trademark of Fuji Photo Film Co., Ltd., Toshiba Corporation, and Olympus Optical Co., Ltd. IBM is a registered trademark of International Business Machines Corporation. Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc. Pentium is a registered trademark of Intel Corporation. Other brands and their products are trademarks or registered trademarks of their respective holders. The embedded software in your printer is based in part on the work of the Independent JPEG Group. The copyrights to certain photos within this document are retained by the original owners.

Regulatory Model Identification Number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number

for your product is SDGOA-0372. This regulatory number should not be confused with the marketing name (Dis k System 2400) or product numbers (A6214A, A6214AZ).

safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Warning! To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Warning! Poten tia l s hock hazard.

• Read and understand all instructions in the HP Photosmart Setup Guide.

• Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

• Observe all warnings and instructions marked on the product.

• Unplug this product from wall outlets before cleaning.

• Do not install or use this product near water or when you are wet.

• Install the product securely on a stable surface.

• Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged.

• If the product does not operate normally, see the troubleshooting information in the HP Photosmart Printer Help.

• There are no operator serviceable parts inside. Refer servicing to qualified service personnel.

• Use in a well-ventilated area.

contents

1 get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

find information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

what’s in the box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

front with main cover open . . . . . . . . . . . . . . . . . . . . . . . . 3

back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

memory card slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

paper information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

load paper in the in tray . . . . . . . . . . . . . . . . . . . . . . . . . . 7

load paper in the photo cassette . . . . . . . . . . . . . . . . . . . . 8

remove the photo cassette . . . . . . . . . . . . . . . . . . . . . . . . 10

maintain the quality of your photo paper. . . . . . . . . . . . . . 11

store the paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

print cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . 12

install or replace a print cartridge . . . . . . . . . . . . . . . . . . 13

calibrate the print cartridges . . . . . . . . . . . . . . . . . . . . . . 15

remove the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . 16

print cartridge storage . . . . . . . . . . . . . . . . . . . . . . . . . . 17

use ink-backup printing mode . . . . . . . . . . . . . . . . . . . . . 18

2 print from a memory card. . . . . . . . . . . . . . . . . . . . . . . . 19

supported memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

insert a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

remove a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

print photos from a memory card . . . . . . . . . . . . . . . . . . . . . 24

use the hp photosmart 7200 series assistant . . . . . . . . . . . . . . 24

print from the control panel . . . . . . . . . . . . . . . . . . . . . . . . . 24

print 4 x 6 inch (10 x 15 cm) photos . . . . . . . . . . . . . . . . 24

print a photo collage . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

print camera-selected photos using the control panel. . . . . . 27

save photos from the control panel . . . . . . . . . . . . . . . . . . . . 28

3 print using the hp photosmart 7200 series assistant . . . . . 29

use the hp photosmart assistant. . . . . . . . . . . . . . . . . . . . . . . 29

view memory card information provided by the assistant . . . . . 30

view error condition information provided by the assistant . . . . 31

4 print using the direct-printing port . . . . . . . . . . . . . . . . . . 33

connect your hp digital camera to the direct-printing port. . . . . 33

basics guide i

chapter 1

connect your notebook computer to the direct-printing port . . . 34

5 print from your computer . . . . . . . . . . . . . . . . . . . . . . . . 37

print using your Windows PC. . . . . . . . . . . . . . . . . . . . . . . . 37

use the Windows PC taskbar icons . . . . . . . . . . . . . . . . . 38

print using your Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . 40

6 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

recommended paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

printer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

7 troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

hp photosmart 7200 series

welcome

get started

Thank you for purchasing an HP Photosmart 7200 Series printer! With your new photo printer, you can print beautiful photos, save photos to your computer, and create fun and easy projects.

For information about:

• Printing photos stored on your memory card, see print from a memory card on page 19.

• Printing camera-selected photos stored on your memory card, see print camera-selected photos using the control panel on page 27.

• Printing borderless photos from your computer, see print from your computer on page 37.

• Printing camera-selected photos by connecting your HP direct-printing digital camera to your printer, see connect your hp digital camera to the direct-printing port on page 33.

• Saving photos to your computer, see the HP Photosmart Printer Help. For information about viewing the Printer Help, see view the hp photosmart

printer help on page 2.

find information

Your new printer comes with the following documentation to help you get started and take full advantage of your printer’s capabilities:

• Setup Guide—The HP Photosmart 7200 Series Setup Guide contains quick and easy instructions to help you set up your printer and install the printer software.

• Basics Guide—The HP Photosmart 7200 Series Basics Guide is the booklet you are reading. This booklet describes the basic features of your printer and contains hardware troubleshooting information.

• Setup & Support Reference Guide—The HP Photosmart Setup & Support Reference Guide explains how to install and set up the software that comes with your printer. This guide contains software troubleshooting information, describes how to get support from www.hp.com/support, and explains how to contact HP support.

• HP Photosmart Printer Help—The HP Photosmart Printer Help describes how to use the more advanced features of your new printer. The Printer Help includes information about printer care and maintenance, advanced troubleshooting, and error messages.

After you have installed the HP Photosmart printer software on your computer, you can view and print the HP Photosmart Printer Help.

basics guide 1

chapter 1

view the hp photosmart printer help

– Windows® PC: From the Start menu, select Programs (in Windows XP,

select All Programs); Hewlett-Packard; Photosmart 140, 240, 7200,

7600, 7700, 7900 Series; Photo & Imaging Director. From the Photo & Imaging Director, click Help.

– Macintosh

select your language, then double-click the photosmart 7260.html file.

print the hp photosmart printer help

– Windows PC: Click Print in the top navigation bar of the HP Photosmart

Printer Help window.

– Macintosh: Click in the frame you want to print. From the File menu,

select Print, or click Print in the top navigation bar of the browser.

what’s in the box?

: Insert the HP Photosmart CD. In the User Docs folder,

Your printer box contains the following items:

1 HP Photosmart 7200 Series printer

2 Photo paper storage bag

3 HP Photosmart 7200 Series Setup Guide

4 HP Photosmart 7200 Series Basics Guide and HP Photosmart Setup &

Support Reference Guide

5 HP Photosmart 7200 Series printer software CD

6 HP Photosmart CD HP #57 tri-color print cartridge and HP #58 photo print

cartridge

7 Print cartridge protector

8 Photo cassette

9 Power supply (may vary in appearance or have an additional power cord)

hp photosmart 7200 series

printer parts

front

get started

Top cover

Lift this cover to access the removable photo cassette

Control panel

Use these buttons to print or save photos. For more information, see control panel on page 4

In tray

Place paper or other media in this tray for printing

front with main cover open

Color cartridge icon

If there is a problem with the tri-color print cartridge, the print cartridge carriage stops here when the main cover is opened

Main cover

Lift this cover to extend the paper trays and access the print cartridges

Out tray

Use this tray to catch your printed photos or documents

Other cartridge icon

If there is a problem with the black or photo print cartridge, the print cartridge carriage stops here when the main cover is opened

Print cartridge storage area

Use this area to store a print cartridge in its print cartridge protector when it is not in use

basics guide

Print cartridge cradle

The tri-color and black or photo cartridges are installed here. For more information, see print cartridge information on page 12

chapter 1

back

Rear access door

Remove this door to clear a paper jam

control panel

Direct-printing port

Use this port to connect a notebook computer or an HP direct-printing digital camera to the printer

AVE

USB port

Use this port to connect the printer to your computer

PRINT 4 X 6 PHOTOS

Power cord connection

Use this port to connect the power cord included with the printer

ANCEL

PRINT PHOTO C

OLLAGE

See the following table for a description of button functions.

Button Description

ON Press this button to turn the printer on or off.

AVE

Press this button to save the contents of the memory card to your computer.

hp photosmart 7200 series

Button Description

PRINT 4 X 6 PHOTOS Use this button to print 4 x 6 inch photos:

• Press this button to print all photos or all camera-selected photos on the memory card.

•Press and hold this button to print all photos on a memory card that have not been previously printed from the control panel.

• Press this button to continue printing after resolving a printing error.

• Press this button to continue printing after reloading paper.

RINT PHOTO COLLAGE

Use this button to print photo collage pages: Note: A photo collage prints four images on 4 x 6 inch paper or nine images on 8.5 x 11 inch paper.

• Press this button to print all photos or all camera-selected photos on the memory card on photo collage pages.

•Press and hold this button to print on photo collage pages all photos on a memory card that have not been previously printed from the control panel.

• Press this button to continue printing after resolving a printing error.

• Press this button to continue printing after reloading paper.

ANCEL

Use this button to stop a process:

• Press this button to stop printing.

• Press this button to stop saving images from the memory card to your computer.

• Press this button to skip printing cameraselected photos on a memory card so you can print unmarked photos.

get started

basics guide

chapter 1

indicator lights

Print cartridge status light Green

A print cartridge is low on ink

Red

One of the print cartridges is not installed correctly or has failed

Printer status light Off

The printer is off

Green

The printer is on Blinking (Green) The printer is busy

Blinking (Red)

The printer requires attention

memory card slots

Memory Stick

Sony memory card slot

You can in ser t a supported Sony Memory Stick memory card into this slot

™

MultiMediaCard memory card slot

You c an in sert a Mult iMedi aCard or a Secure Digital memory card into this slot

/Secure Digital™

Memory card light Off

There is no memory card inserted

Green

The memory card is inserted correctly

Blinking (Green)

Information is being transmitted between the memory card and the printer or computer

Blinking (Red)

There is a problem with the memory card or more than one memory card is inserted into a memory card slot

Blinking (Red then Green) after pressing the P

RINT button

There are no photos on the memory card

SmartMedia Card

™

/xD-Picture

memory card slot

You can insert a SmartMedia memory card into the upper portion of this slot or an xDPicture Card memory card into the lower right portion of this slot

CompactFlash™/IBM® Microdrive memory card slot

You can insert a CompactFlash or an IBM Microdrive memory card into this slot

hp photosmart 7200 series

paper information

You can print your photos on a wide variety of paper sizes, from 3 x 5 inches (76 x 127 mm) up to 8.5 x 14 inches (216 x 356 mm) paper, and on 4 x 6 inch (10 x 15 cm) photo paper.

If you are using HP premium plus photo paper, select the paper type when you set up the printing project. For more information, see print using your Windows PC on page 37 or print using your Macintosh on page 40.

For a list of available HP-designed inkjet paper, or to purchase supplies, go to:

• www.hpshopping.com (U.S.)

• www.hp-go-supplies.com (Europe)

• www.jpn.hp.com/supply/inkjet (Japan)

• www.hp.com/paper (Asia/Pacific)

load paper in the in tray

You can load paper in many different sizes, from 3 x 5 inches (76 x 127 mm) up to 8.5 x 14 inches (216 x 356 mm), in the In tray. For more information about supported paper types and sizes, see recommended paper on page 43.

Note: The photo cassette must not be installed when printing on paper loaded in the In tray.

get started

1 Lift the main cover of the printer, and slide the paper width guide as far to

the left as it will go.

Paper width guide

basics guide

chapter 1

2 Lift the Out tray and place a stack of paper in the In tray.

– Load the paper with the side to be printed facing down.

– Always load paper in the portrait orientation, with the shortest edge

feeding into the printer.

– Be careful not to use too much or too little paper. It may be difficult for

the printer to pick up a sheet of paper when there are only one or two sheets in the In tray. For more information about the amount of paper to load in the In tray, see printer specifications on page 44.

– Use one type and size of paper at a time. Do not mix paper types or

sizes in the In tray.

3 Push the paper into the printer as far as it will go without bending.

4 Lower the Out tray.

5 Adjust the paper width guide to fit snugly against the edge of the paper

without bending the paper. The paper width guide holds the paper straight as it feeds into the printer.

6 Close the main cover.

load paper in the photo cassette

Use the photo cassette to load 4 x 6 inch (10 x 15 cm) paper. To print borderless photos, use 4 x 6 inch photo paper with a 0.5 inch tab (10 x 15 cm with 1.25 cm tab); the photo prints without borders on three sides and with a small border on the bottom edge that you can tear off. HP does not recommend printing borderless photos on plain paper. For more information about recommended paper types, see recommended paper on page 43.

Note: Before inserting the photo cassette into the printer, be sure to remove any paper from the In tray.

hp photosmart 7200 series

get started

1 Lift the top cover on the printer and remove the photo cassette.

2 Place up to 20 sheets of photo paper in the photo cassette with the side to

be printed facing down. If you are using tabbed paper, insert the paper so

the tabbed end goes into the cassette first.

3 Slide the paper width guide all the way to the left and remove any paper

from the In tray.

4 Lift the main cover.

5 Lift the Out tray and line the photo cassette up with the far right edge of the

In tray.

basics guide

6 Gently slide the photo cassette into the printer until it snaps into place.

chapter 1

7 Lower the Out tray.

8 Slide the paper width guide to the right until it cradles the photo cassette,

remove the photo cassette

Note: Check the icon on the photo cassette to ensure that you are inserting

the photo cassette in the correct orientation. The HP logo on the photo cassette should be facing up.

and then close the main cover.

When you are finished printing 4 x 6 inch (10 x 15 cm) photos, follow these steps to remove the photo cassette:

Note: The photo cassette must be removed to print on paper loaded in the In tray.

1 Lift the main cover and slide the paper width guide all the way to the left.

2 Lift the Out tray.

3 Grasp the photo cassette by the handle and gently pull the photo cassette

toward you until it disengages from the printer.

4 Lower the Out tray and close the main cover.

hp photosmart 7200 series

maintain the quality of your photo paper

To ensure high-quality prints, it is important to maintain the quality of your photo paper. This section provides information about storing and handling your photo paper.

store photo paper

Keep unused photo paper in the photo paper storage bag that was shipped with your printer. Store the packaged photo paper on a flat surface in a cool, dry place.

When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the photo paper storage bag and seal it.

Note: Do not leave unused paper in the printer’s paper tray. The paper may start to curl, which may reduce the quality of your photographs. Photo paper should be flat before printing.

handle photo paper

Always hold photo paper by the edges. Fingerprints on photo paper can reduce print quality.

If the corners of the photo paper curl, place the paper in a resealable plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat.

get started

store the paper trays

For safe and convenient storage of your printer, the Out and In trays fold up into your printer. You can store the paper trays by following these steps:

1 Turn off the printer.

2 Lift the main cover.

3 Lift and fold back the Out tray.

basics guide

chapter 1

4 Lift and fold up the In tray so that it lies over the Out tray.

5 Close the main cover.

print cartridge information

Your HP Photosmart 7200 Series printer prints in color and in black and white. HP provides a range of print cartridges so that you can choose the best print cartridges for your project.

Installing a print cartridge that is not in this table may invalidate your printer warranty.

To print... Use these print cartridges...

Color or black and white documents

Color photos HP #57 (C6657A)—Tri-color print cartridge

When you install a print cartridge, match the number on the print cartridge to the number on the inside of the main cover. The printer holds two print cartridges at a time.

Caution! Check that you are using the correct print cartridges. Also, note that HP does not recommend modifying or refilling HP print cartridges. Damage that results from modifying or refilling HP print cartridges is not covered by HP’s warranty.

Whenever you remove a print cartridge from the printer, store it in a print cartridge protector. Failure to properly store your print cartridge can cause the print cartridge to fail. For more information about storing your print cartridges, see print cartridge storage on page 17.

HP #57 (C6657A)—Tri-color print cartridge and HP #56 (C6656A)—Black print cartridge

and HP #58 (C6658A)—Photo print cartridge

hp photosmart 7200 series

install or replace a print cartridge

To get the best performance from your printer, use only genuine HP factory-filled print cartridges.

To get maximum use from your print cartridges, turn off the printer when it is not in use. Do not unplug the printer or turn off the power source (such as a power strip) until the Printer Status light is off. Waiting to turn off the printer allows it to store the print cartridges properly.

get started

1 If the printer is off, press the O

N button on the printer’s control panel to

turn on the printer.

2 Lift the main cover of the printer. The print cartridge cradle moves to the

middle of the printer.

3 If you are replacing a print cartridge, push down and pull outward on the

print cartridge to unsnap it from the print cartridge cradle. Remove the print cartridge and store, recycle, or discard it. For information about recycling print cartridges, go to www.hp.com/recycle.

basics guide

4 Take the new print cartridge out of its package.

chapter 1

5 Grasp the pink tab and gently peel off the clear plastic tape. Make sure

you remove only the clear tape. Be sure to install the print cartridge immediately after removing the tape; ink nozzles exposed longer than one minute may dry out and cause printing problems later. Once the tape is removed, do not attempt to replace it.

Copper contacts

Ink nozzles

Caution! Do not touch the ink nozzles or the copper contacts on the print cartridge. Touching these parts may cause the print cartridge to fail.

6 Insert the print cartridge:

Note: The tri-color print cartridge must be installed in the left stall of the print

cartridge cradle. The black or the photo print cartridge must be installed in the right stall of the print cartridge cradle.

a. Hold the print cartridge so the copper contacts go into the print

cartridge cradle first. Line up the ridges on the left and right sides of the top of the print cartridge with the grooves on the inside of the print cartridge cradle. The label on the print cartridge should face upwards.

a. Carefully slide the print cartridge into the print cartridge cradle at a

slight angle, then firmly push the print cartridge in until it snaps into place.

7 Repeat steps 3–6 to install the second print cartridge.

8 Close the main cover.

hp photosmart 7200 series

calibrate the print cartridges

To ensure high-quality prints, each time you install or replace one or both of the print cartridges, calibrate the cartridges to check that they are properly aligned. You can calibrate the print cartridges using a Windows PC or a Macintosh computer.

To calibrate the print cartridges using your Windows PC:

get started

1 If the printer is off, press the O

N button on the printer’s control panel to turn

on the printer.

2 Load paper in the In tray. For more information, see load paper in the in

tray on page 7.

3 Right-click the printer icon on the Windows taskbar, and select Open hp

photosmart 7200 series toolbox from the menu that appears. For more

information about opening the HP Photosmart Series Toolbox, see the HP Photosmart Printer Help. For information about viewing the Printer Help, see view the hp photosmart printer help on page 2.

4 From the Devices Services tab on the HP Photosmart Series Toolbox, click

Calibrate the Device.

The Align the Print Cartridges screen appears.

5 Click Calibrate. Your printer will print a calibration page with seven sets of

alignment patterns. The Align the Print Cartridges screen reappears asking you to review the alignment patterns and select the best page alignment, pen alignment, and color calibration for your printer.

6 Follow the onscreen instructions, and use the  or  buttons to make your

selections. Determine the appropriate selections from the printed page.

7 Click Continue. Your printer prints a second page, and the Align the Print

Cartridges screen reappears.

8 Follow the onscreen instructions to complete the print cartridge calibration.

To calibrate the print cartridges using your Macintosh:

basics guide

Note: The following steps are specific to OS X. For OS 9, the steps may be slightly different. Be sure you have selected your HP Photosmart printer in the Print Center (OS X) or in the Chooser (OS 9) before you begin printing.

1 If the printer is off, press the O

N button on the printer’s control panel to turn

on the printer.

2 Load paper in the In tray. For more information, see load paper in the in

tray on page 7.

3 Select Calibrate from the HP Inkjet Utility pop-up menu. For information

about opening the HP Inkjet Utility, see the HP Photosmart Printer Help. For information about viewing the Printer Help, see view the hp photosmart printer help on page 2.

The Calibrate panel appears.

chapter 1

4 Click Align. Your printer prints a calibration page with five sets of

5 Follow the onscreen instructions to review the alignment patterns, and use

6 Click Verify when you have finished making your selections. Your printer

7 Follow the onscreen instructions to complete the print cartridge calibration.

remove the print cartridge

1 With the printer turned on, lift the main cover of the printer. The print

alignment patterns.

the sliders to select the best alignment for your print cartridges. Use the printed page to determine your selections.

prints a second page, and the Calibrate panel appears with new instructions.

cartridge cradle moves to the middle of the printer.

hp photosmart 7200 series

+ 44 hidden pages