HP PageWide XL Printer User Manual
Product Warranty Exceptions List
ZD120, ZP888, ZD220, ZD230,
ZD500, ZD500R, ZD510
Hardware is warranted for a period of twelve (12) months from date of shipment from Zebra unless listed below
Product Line Product Family Description Model
Barcode Barcode Supplies Labels, tags, receipt, wristbands, and ribbon N/A
ZXP Series 1
ZXP Series 3
Card Printers Direct-to-Card Card Printers, ZXP Series
Card Printers Direct-to-Card Card Printers, ZC Series
Card Printers Retransfer Card Printers
Aftermarket
Card
Card
Card Supplies
Card Supplies
Desktop Desktop Printer
Desktop Linerless Printer Media All Printers used in Linerless applications. See note for Application Exceptions
Printheads
Aftermarket
Printheads
Direct-to-Card Card Printer PrintheadsDirect-to-Card Card Printer
Retransfer Card Printer Printheads
Color Ribbons
Monochrome Ribbons
Cards, Laminates, Cleaning Supplies
ZD120, ZP888, ZD220, ZD230, ZD888, ZD420, ZD620, ZD410, ZD500, ZD500R,
ZD510, Desktop Printers purchased after June 28, 2020
ZXP Series 7
ZC100
ZC150
ZC300
ZC350
ZXP Series 8
ZXP Series 9
N/A
N/A
N/A
N/A
ZD888, ZD420, ZD620, ZD410,
All printers used in Linerless
applications
Hardware Warranty
Duration
12 months
24 months, including
24 months, including
24 months + lifetime
warranty on printhead
Lifetime warranty
24 Months Printer
6 months Printhead****
***
printhead
printhead
12 months
24 months
12 months
Various**** N/A N/A
Tech Support
Duration under
Warranty
N/A N/A
N/A N/A
N/A N/A
N/A N/A
N/A N/A
N/A N/A
N/A N/A
N/A N/A
3 Months N/A
Restricted SW
Downloads available
under Warranty
Duration
Mobile Mobile Printers ZQ310 Mobile Direct Thermal Linerless Printer ZQ310 Standard**** N/A N/A
Mobile Mobile Printers ZQ320 Mobile Direct Thermal Linerless Printer ZQ320 Standard**** N/A N/A
Mobile Mobile Printers ZQ511, ZQ521 Mobile Printer ZQ511, ZQ521, ZQ511R, ZQ521R
Printer products Printheads
Printer products Spare Parts Kits
All Printheads excluding ZXP Series 8 and ZXP Series 9 Printheads and excluding
Direct to Card Printheads.
Service tools and service and maintenance parts to be used in conjunction with
repair of Printer product. Includes Main Logic Boards, Motors, Internal Power
Supplies. Excludes Printheads and Aftermarket Kits
Note: Chargers/ Power Supplies/ Cradles are not classified as spare parts and are
therefore covered by the 1 year warranty
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N/A 6 months N/A N/A
N/A 3 months 3 Months N/A
24 Months Printer
6 months Printhead****
3 Months N/A
Product Warranty Exceptions List
Hardware is warranted for a period of twelve (12) months from date of shipment from Zebra unless listed below
Product Line Product Family Description Model
Includes:
Upgrade Kits,
Platen rollers,
ZebraNets
Soft Goods: Soft Cases, Exoskeleton, hand straps, belt clips, shoulder straps,
Printer products Aftermarket Kits/Accessories
Printer products Bundles
Dart UWB DartTag Dart Asset Tag UWT-1101 3 months 3 months N/A
Dart UWB DartTag Dart Badge Tag UWT-1200 3 months 3 months N/A
Dart UWB DartTag UWB Potted Tag UWT-1300 3 months 3 months N/A
Dart UWB DartTag UWB Round Potted Tag UWT-1301 3 months 3 months N/A
Dart UWB Demo Kit Dart UWB RTLS Demo Kit DEMO-UWB 3 months 3 months 3 months
Dart UWB Dart UWB Accessories Includes Mounts, Antenna, Power Supplies, Power Cords, Cable Assemblies, etc... N/A 3 months N/A N/A
WhereNet WhereTag WhereTag III TFF-1015 3 months 3 months N/A
holsters
Cables
Non-powered mounts
Notes:
Upgrade kits purchased with printer will be covered for the duration of the
printer warranty
Chargers/Power Supplies/Cradles are not classified as aftermarkets and are
therefore covered by the 1 year warranty
For bundled products, the warranty is carried by each finished item/component
of the bundle
N/A 1 month 3 Months N/A
N/A
Hardware Warranty
Duration
Various
*
Tech Support
Duration under
Warranty
3 months N/A
Restricted SW
Downloads available
under Warranty
Duration
WhereNet WhereTag WhereTag IV TFF-2005 3 months 3 months N/A
WhereNet WhereTag WhereTag IV ST TFF-2015 3 months 3 months N/A
WhereNet WhereTag WhereCall V TFF-2235 3 months 3 months N/A
WhereNet WhereTag WhereTag IV BT TFF-2245 3 months 3 months N/A
WhereNet WhereTag WhereTag IV GT TFF-3110 3 months 3 months N/A
WhereNet Demo Kit Zebra ISO 24730 RTLS Demo Kit DEMO-24730 3 months 3 months 3 months
WhereNet WhereTag Accessories
WhereNet WhereLAN Accessories Includes Mounts, Antenna, Power Supplies, Power Cords, Cable Assemblies, etc…. N/A 3 months N/A N/A
WhereNet WherePort Accessories Includes Mounts, Power Supplies, Power Cords, Cable Assemblies, etc... N/A 3 months N/A N/A
Includes Mounts, Replacement Batteries**, Cable Assemblies, etc...
2 of 9 Zebra Technologies Version 8.2- 21 Dec 2020
N/A 3 months N/A N/A
Product Warranty Exceptions List
Hardware is warranted for a period of twelve (12) months from date of shipment from Zebra unless listed below
Product Line Product Family Description Model
WhereNet WhereWand Accessories Includes Adapter Kits, Power Cords, Cable Assemblies, etc... N/A 3 months N/A N/A
Location Solutions Mpact MPact Demo Kit (with 5 Beacons) MPACT-DEMO-KIT-5 3 months 3 Months 3 Months
Location Solutions Mpact Bluetooth Smart Beacons for Micro-Locationing with 2x AA Batteries (Pack of 25) MPACT-MB2000-25-WR 3 months 3 Months 3 Months
Location Solutions Mpact Bluetooth Smart Beacons for Micro-Locationing with USB (Pack of 5) MPACT-MB3000-05-WR 3 months 3 Months 3 Months
Location Solutions Mpact MPact Universal Beacon (Pack of 25) MPACT-T1B10-250-WR 3 months 3 Months 3 Months
Location Solutions Mpact MPact Tie-wrap Beacon (Pack of 25) MPACT-T1B20-250-WR 3 months 3 Months 3 Months
Location Solutions Mpact Bluetooth Smart Beacons for Micro-Locationing for Outdoor Applications MPACT-MB400X-01-WR 3 months 3 Months 3 Months
Location Solutions MPact Accessories Includes Mounts, Adapter Kits, Cable Assemblies, etc. N/A 3 months N/A N/A
Data Capture Solutions ADC General Purpose Handheld Laser CS1504 3 months 3 Years 3 Years
Data Capture Solutions ADC General Purpose Handheld Laser LS1203 3 Years 3 Years 3 Years
Data Capture Solutions ADC General Purpose Handheld Laser LS2208 5 Years 5 Years 5 Years
Data Capture Solutions ADC General Purpose Handheld Laser LS4208 5 Years 5 Years 5 Years
Data Capture Solutions ADC General Purpose Handheld Laser LS4278 3 Years 3 Years 3 Years
Data Capture Solutions ADC General Purpose Handheld Laser CS30x0 12 months 12 months 12 months
Data Capture Solutions ADC General Purpose Handheld 2D Imager DS2208 5 years 5 Years 5 years
Data Capture Solutions ADC General Purpose Handheld 2D Imager DS2278 3 Years 3 Years 3 Years
Data Capture Solutions ADC General Purpose Handheld 2D Imager DS4208 5 Years 5 Years 5 Years
Data Capture Solutions ADC General Purpose Handheld 2D Imager DS4308 5 Years 5 Years 5 Years
Data Capture Solutions ADC General Purpose Handheld 2D Imager DS67xx 5 Years 5 Years 5 Years
Data Capture Solutions ADC General Purpose Handheld 2D Imager DS6878 3 Years 3 Years 3 Years
Data Capture Solutions ADC General Purpose Handheld 2D Imager DS4800 5 Years 5 Years 5 Years
Data Capture Solutions ADC General Purpose Handheld 2D Imager DS4608 5 Years 5 Years 5 Years
Data Capture Solutions ADC General Purpose Handheld 2D Imager DS8108 5 years 5 Years 5 years
Data Capture Solutions ADC General Purpose Handheld 2D Imager DS8178 3 years 3 Years 3 years
Data Capture Solutions ADC General Purpose Handheld 2D Imager CS4070 3 Years 3 Years 3 Years
Data Capture Solutions ADC General Purpose Handheld Linear Imager LI2208 5 Years 5 Years 5 Years
Data Capture Solutions ADC General Purpose Handheld Linear Imager LI4278 3 Years 3 Years 3 Years
Data Capture Solutions ADC General Purpose Hands Free DS9208 3 Years 3 Years 3 Years
Data Capture Solutions ADC General Purpose Hands Free DS457 3 Years 3 Years 3 Years
Hardware Warranty
Duration
Tech Support
Duration under
Warranty
Restricted SW
Downloads available
under Warranty
Duration
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