HP PageWide E77650, E77660, PageWide P77940, PageWide P77950, PageWide P77960 User's Guide

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HP PageWide Managed Color MFP E77650, E77660, P77940, P77950, P77960, P77440 HP PageWide Managed Color Flow MFP E77650, E77660
User Guide
Copyright and License
Trademark Credits
© Copyright 2018 HP Development Company, L.P.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 4, 1/2019
Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are tr Incorpor
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
macOS is a trademark of Apple Inc., registered in the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.
Google™ is a trademark of Google Inc.
Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
ademarks of Adobe Systems
ated.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
For more information .............................................................................................................................................................. 1
Caution icons ............................................................................................................................................................................. 2
Printer views .............................................................................................................................................................................. 3
Printer front view ................................................................................................................................................. 3
Front view—E77650dn, E77650dns, E77650z, E77650zs, E77660dn, E77660z, E77660zs, E77660zts, P77440dn, P77940dn, P77940dns, P77950dn,
P77950dns, P77960dn, P77960dns models ............................................................................ 3
Front view—E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models ........ 4
Printer back view and interface ports ............................................................................................................... 5
Back view and interface ports—E77650dn, E77650dns, E77650z, E77650zs, E77660dn, E77660z, E77660zs, E77660zts, P77440dn, P77940dn, P77940dns,
P77950dn, P77950dns, P77960dn, P77960dns models ....................................................... 5
Back view and interface ports—E77650z+, E77660z+, P77940dn+, P77950dn+,
P77960dn+ models ........................................................................................................................ 6
Control-panel view ............................................................................................................................................... 7
How to use the touchscreen control panel ................................................................................. 9
Printer specications ............................................................................................................................................................. 10
Technical specications .................................................................................................................................... 10
Supported operating systems ......................................................................................................................... 20
Mobile printing solutions .................................................................................................................................. 23
Printer dimensions ............................................................................................................................................ 23
Power consumption, electrical specications, and acoustic emissions ................................................... 26
Operating environment range ......................................................................................................................... 26
Printer hardware setup and software installation ............................................................................................................ 27
2 Paper trays .............................................................................................................................................................................................. 29
For more information ............................................................................................................................................................ 29
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 30
Introduction ........................................................................................................................................................ 30
Tray 1 paper orientation ................................................................................................................................... 31
Use alternative letterhead mode .................................................................................................................... 36
ENWW iii
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 36
Load paper to Tray 2 ............................................................................................................................................................. 37
Introduction ........................................................................................................................................................ 37
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 39
Use alternative letterhead mode .................................................................................................................... 43
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 43
Load paper to tandem Trays 2 and 3 (E77660zts, P77440dn models only) .............................................................. 44
Introduction ........................................................................................................................................................ 44
Use alternative letterhead mode .................................................................................................................... 47
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 47
Load the 4,000-sheet high-capacity input (HCI) tray ....................................................................................................... 48
Introduction ........................................................................................................................................................ 48
HCI paper orientation ........................................................................................................................................ 50
Use alternative letterhead mode .................................................................................................................... 51
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 52
Load and print envelopes ..................................................................................................................................................... 53
Introduction ........................................................................................................................................................ 53
Print envelopes .................................................................................................................................................. 53
Envelope orientation ......................................................................................................................................... 53
Load and print labels ............................................................................................................................................................. 55
Introduction ........................................................................................................................................................ 55
Manually feed labels ......................................................................................................................................... 55
Label orientation ............................................................................................................................................... 56
Congure inner nisher stapling (E77650dns, E77650zs, and E77660zs models only) .......................................... 57
Congure the default staple location ............................................................................................................. 57
Congure the operation mode ........................................................................................................................ 58
3 Supplies, accessories, and parts .......................................................................................................................................................... 59
For more information ............................................................................................................................................................ 59
Order supplies, accessories, and parts ............................................................................................................................... 60
Ordering .............................................................................................................................................................. 60
Supplies and accessories ................................................................................................................................. 60
Maintenance/long-life consumables (LLC) .................................................................................................... 60
Customer self-repair parts ............................................................................................................................... 61
Replace the cartridges .......................................................................................................................................................... 64
Introduction ........................................................................................................................................................ 64
Cartridge information ....................................................................................................................................... 64
Remove and replace the cartridges ............................................................................................................... 65
Replace the service uid container ..................................................................................................................................... 68
Introduction ........................................................................................................................................................ 68
Remove and replace the service uid container .......................................................................................... 68
iv ENWW
Replace the staple cartridge in the inner nisher (E77650dns, E77650zs, E77660dns, E77660zs,
E77660zts, P77940dns, P77950dns, P77960dns models only) .................................................................................. 72
Replace the staple cartridge in the oor standing nisher (E77650z+, E77660z+, P77940dn+, P77950dn+,
P77960dn+ models only) ..................................................................................................................................................... 74
4 Print .......................................................................................................................................................................................................... 77
For more information ............................................................................................................................................................ 77
Print tasks (Windows) ............................................................................................................................................................ 78
How to print (Windows) .................................................................................................................................... 78
Automatically print on both sides (Windows) ............................................................................................... 78
Manually print on both sides (Windows) ........................................................................................................ 79
Print multiple pages per sheet (Windows) .................................................................................................... 79
Select the paper type (Windows) .................................................................................................................... 80
Additional print tasks ........................................................................................................................................ 81
Print tasks (macOS) ............................................................................................................................................................... 82
How to print (macOS) ........................................................................................................................................ 82
Automatically print on both sides (macOS) ................................................................................................... 82
Manually print on both sides (macOS) ........................................................................................................... 82
Print multiple pages per sheet (macOS) ........................................................................................................ 83
Select the paper type (macOS) ........................................................................................................................ 83
Additional print tasks ........................................................................................................................................ 83
Store print jobs on the printer to print later or print privately ........................................................................................ 85
Introduction ........................................................................................................................................................ 85
Create a stored job (Windows) ........................................................................................................................ 85
Create a stored job (macOS) ............................................................................................................................ 86
Print a stored job ............................................................................................................................................... 87
Delete a stored job ............................................................................................................................................ 87
Delete a job that is stored on the printer .................................................................................. 87
Change the job storage limit ....................................................................................................... 87
Information sent to printer for Job Accounting purposes ........................................................................... 88
Mobile printing ........................................................................................................................................................................ 89
Introduction ........................................................................................................................................................ 89
Wi-Fi Direct and NFC Connect and Print ......................................................................................................... 89
HP ePrint via email ............................................................................................................................................ 90
HP ePrint software ............................................................................................................................................ 91
AirPrint ................................................................................................................................................................. 91
Android embedded printing ............................................................................................................................. 91
Print from the USB port ......................................................................................................................................................... 93
Introduction ........................................................................................................................................................ 93
Enable the USB port for printing ..................................................................................................................... 93
Print USB documents ........................................................................................................................................ 94
ENWW v
5 Copy .......................................................................................................................................................................................................... 95
For more information ............................................................................................................................................................ 95
Make a copy ............................................................................................................................................................................ 96
Copy on both sides (duplex) ................................................................................................................................................. 98
Additional copy tasks .......................................................................................................................................................... 100
6 Scan ........................................................................................................................................................................................................ 101
For more information .......................................................................................................................................................... 101
Set up Scan to Email ........................................................................................................................................................... 102
Introduction ...................................................................................................................................................... 102
Before you begin ............................................................................................................................................. 102
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 102
Step two: Congure the Network Identication settings .......................................................................... 103
Step three: Congure the Scan to Email feature ....................................................................................... 104
Method one: Basic conguration using the Email Setup Wizard ........................................ 104
Method two: Advanced conguration using the Email Setup ............................................. 108
Step four: Congure the Quick Sets (optional) ........................................................................................... 112
Step ve: Set up Scan to Email to use Oce 365 Outlook (optional) ..................................................... 113
Introduction ................................................................................................................................. 113
Congure the outgoing email server (SMTP) to send an email from an Oce 365
Outlook account .......................................................................................................................... 113
Set up Scan to Network Folder .......................................................................................................................................... 115
Introduction ...................................................................................................................................................... 115
Before you begin ............................................................................................................................................. 115
Step one: Access the HP Embedded Web Server ....................................................................................... 115
Step two: Set up Scan to Network Folder ................................................................................................... 116
Method one: Use the Scan to Network Folder Wizard .......................................................... 116
Method two: Use Scan to Network Folder Setup .................................................................. 117
Step one: Begin the conguration ....................................................................... 117
Step two: Congure the Scan to Network Folder settings .............................. 117
Step three: Complete the conguration ............................................................. 125
Set up Scan to USB Drive .................................................................................................................................................... 126
Introduction ...................................................................................................................................................... 126
Step one: Access the HP Embedded Web Server ....................................................................................... 126
Step two: Enable Scan to USB Drive ............................................................................................................. 127
Step three: Congure the Quick Sets (optional) ......................................................................................... 127
Default scan settings for Scan to USB Drive setup .................................................................................... 128
Default le settings for Scan to USB Drive setup ....................................................................................... 128
Set up Scan to SharePoint® (Flow models only) ............................................................................................................. 130
Introduction ...................................................................................................................................................... 130
Before you begin ............................................................................................................................................. 130
vi ENWW
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 130
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ............................. 131
Quick set scan settings and options for Scan to SharePoint® ................................................................. 132
Scan to email ........................................................................................................................................................................ 135
Introduction ...................................................................................................................................................... 135
Scan to email ................................................................................................................................................... 135
Scan to network folder ....................................................................................................................................................... 138
Introduction ...................................................................................................................................................... 138
Scan to network folder ................................................................................................................................... 138
Scan to USB drive ................................................................................................................................................................. 140
Introduction ...................................................................................................................................................... 140
Scan to USB drive ............................................................................................................................................ 140
Scan to SharePoint .............................................................................................................................................................. 142
Introduction ...................................................................................................................................................... 142
Scan to SharePoint .......................................................................................................................................... 142
Scan to job storage .............................................................................................................................................................. 144
Introduction ...................................................................................................................................................... 144
Scan to job storage on the printer ................................................................................................................ 144
Print from job storage on the printer ........................................................................................................... 146
HP JetAdvantage business solutions ............................................................................................................................... 147
Additional scan tasks .......................................................................................................................................................... 148
7 Fax .......................................................................................................................................................................................................... 149
For more information .......................................................................................................................................................... 149
Set up fax .............................................................................................................................................................................. 150
Introduction ...................................................................................................................................................... 150
Set up fax by using the printer control panel ............................................................................................. 150
Change fax congurations ................................................................................................................................................. 151
Fax dialing settings ......................................................................................................................................... 151
General fax send settings .............................................................................................................................. 152
Fax receive settings ........................................................................................................................................ 152
Send a fax ............................................................................................................................................................................. 154
Additional fax tasks ............................................................................................................................................................. 156
8 Manage the printer .............................................................................................................................................................................. 157
For more information .......................................................................................................................................................... 157
Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 158
Introduction ...................................................................................................................................................... 158
How to access the HP Embedded Web Server (EWS) ............................................................................... 158
HP Embedded Web Server features ............................................................................................................ 159
Information tab ........................................................................................................................... 159
ENWW vii
General tab .................................................................................................................................. 160
Copy/Print tab ............................................................................................................................. 161
Scan/Digital Send tab ................................................................................................................ 162
Fax tab .......................................................................................................................................... 163
Troubleshooting tab .................................................................................................................. 163
Security tab ................................................................................................................................. 164
HP Web Services tab .................................................................................................................. 164
Networking tab ........................................................................................................................... 164
Other Links list ............................................................................................................................ 166
Create a Quick Set ................................................................................................................................................................ 167
Introduction ...................................................................................................................................................... 167
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 167
Step two: Add and manage Quick Sets ........................................................................................................ 168
Add a Quick Set ........................................................................................................................... 168
Edit a Quick Set ........................................................................................................................... 169
Copy a Quick Set ......................................................................................................................... 169
Remove a Quick Set ................................................................................................................... 170
Quick Set settings and options ................................................................................................. 170
Example Quick Sets .................................................................................................................... 175
Congure IP network settings ........................................................................................................................................... 177
Printer sharing disclaimer .............................................................................................................................. 177
View or change network settings ................................................................................................................. 177
Rename the printer on a network ................................................................................................................ 177
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 178
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 178
Link speed and duplex settings .................................................................................................................... 179
Printer security features ..................................................................................................................................................... 180
Introduction ...................................................................................................................................................... 180
Security statements ....................................................................................................................................... 180
Assign an administrator password ............................................................................................................... 180
IP Security ......................................................................................................................................................... 181
Lock the formatter .......................................................................................................................................... 181
Encryption support: HP High Performance Secure Hard Disks ............................................................... 181
Energy-conservation settings ........................................................................................................................................... 182
Introduction ...................................................................................................................................................... 182
Set the sleep timer and congure the printer to use 2 watts or less of power .................................... 182
Set the sleep schedule ................................................................................................................................... 182
HP Web Jetadmin ................................................................................................................................................................. 184
Software and rmware updates ....................................................................................................................................... 185
viii ENWW
9 Solve problems ..................................................................................................................................................................................... 187
For more information .......................................................................................................................................................... 187
Customer support ................................................................................................................................................................ 189
Control panel help system ................................................................................................................................................. 190
Restore factory settings ..................................................................................................................................................... 191
Introduction ...................................................................................................................................................... 191
Method one: Restore factory settings from the printer control panel ................................................... 191
Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only)
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .............................. 192
Change the “Very Low” settings ................................................................................................................... 192
Order supplies ................................................................................................................................................. 193
Printer does not pick up paper or misfeeds .................................................................................................................... 194
Introduction ...................................................................................................................................................... 194
The printer does not pick up paper .............................................................................................................. 194
The printer picks up multiple sheets of paper ............................................................................................ 196
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 200
Clear paper jams .................................................................................................................................................................. 201
Introduction ...................................................................................................................................................... 201
Paper jam locations ........................................................................................................................................ 202
Auto-navigation for clearing paper jams ..................................................................................................... 203
Experiencing frequent or recurring paper jams? ....................................................................................... 203
Clear paper jams in the document feeder – 31.13.yz ............................................................................... 204
Clear paper jams in Tray 1 - 15.A1.yz; 15.D1.51; 15.D1.81; 15.D2.A1; 15.D2.D1 ............................... 206
Clear paper jams in tandem Trays 2 and 3 (E77660zts, P77440dn models only) .............................. 209
Clear paper jams in Tray 2 - 15.A2.yz; 15.D2.52; 15.D2.82; 15.D2.A2; 15.D2.D2 ............................... 212
Clear paper jams in Tray 3 - 15.A3.yz; 15.12.A3; 15.12.D3 ..................................................................... 214
Clear paper jams in the heated pressure roller (HPR) - 13.xx.xx, 15.5x.xx, 66.Bx.xx, 17.B3.xx ....... 217
Clear paper jams in the output bin - 15.E1.yz; 15.C1.Az .......................................................................... 220
Clear paper jams in the duplexer - 15.D1.yz; 15.D2.yz; 15.C1.5z; 15.C1.8z; 15.C1.9z ....................... 222
Clear paper jams in the 3X550 trays - 15.A4.yz; 15.A5.yz; 15.A6.yz; 15.A9.yz; 15.37.yz;
15.38.yz; 15.48.yz .......................................................................................................................................... 224
Clear paper jams in the 4,000 sheet HCI - 15.A7.yz; 15.A8.yz; 15.37.yz; 15.38.yz; 15.48.yz ........... 226
Clear paper jams in the inner nisher (E77650dns, E77650zs, and E77660zs models only) -
15.51.yz; 15.62.yz; 15.63.yz; 15.67.yz ....................................................................................................... 231
Clear staple jams in the inner nisher (E77650dns, E77650zs, E77660dns, E77660zs,
E77660zts, P77940dns, P77950dns, P77960dns models only) - 15.63.yz ....................................... 233
Clear paper jams in the oor standing nisher rear door (E77650z+, E77660z+, P77940dn+,
P77950dn+, P77960dn+ models only) ...................................................................................................... 235
Clear paper jams in the oor standing nisher front door (E77650z+, E77660z+, P77940dn+,
P77950dn+, P77960dn+ models only) ...................................................................................................... 237
.................................................................................................................................................... 191
For printers with fax capability ................................................................................................. 192
ENWW ix
Clear staple jams in the oor standing nisher (E77650z+, E77660z+, P77940dn+, P77950dn
+, P77960dn+ models only) ......................................................................................................................... 238
Improve print quality ........................................................................................................................................................... 242
Introduction ...................................................................................................................................................... 242
Check the cartridge status ............................................................................................................................. 242
Update the printer rmware ......................................................................................................................... 243
Change the print quality setting ................................................................................................................... 243
Print from a dierent software program .................................................................................................... 243
Check paper and quality settings ................................................................................................................. 243
Check grayscale and black settings ............................................................................................................. 244
Adjust color settings (Windows) ................................................................................................................... 244
Check paper and the printing environment ................................................................................................ 245
Step one: Use paper that meets HP specications ............................................................... 245
Step two: Check the environment ............................................................................................ 245
Visually inspect the cartridge ........................................................................................................................ 246
Clean the printer .............................................................................................................................................. 247
Print and interpret the Print Quality Report ........................................................................... 247
Clean the printhead .................................................................................................................... 247
Clean the rollers .......................................................................................................................... 248
Try a dierent print driver .............................................................................................................................. 248
Improve copy image quality ............................................................................................................................................... 250
Check the scanner glass for dirt and smudges .......................................................................................... 250
Calibrate the scanner ...................................................................................................................................... 251
Check the paper settings ............................................................................................................................... 252
Check the paper selection options .......................................................................................... 252
Check the image-adjustment settings ........................................................................................................ 252
Optimize copy quality for text or pictures ................................................................................................... 253
Edge-to-edge copying .................................................................................................................................... 253
Improve scan image quality ............................................................................................................................................... 254
Check the scanner glass for dirt and smudges .......................................................................................... 254
Check the resolution settings ....................................................................................................................... 255
Check the image-adjustment settings ........................................................................................................ 256
Optimize scan quality for text or pictures ................................................................................................... 256
Check the output-quality settings ................................................................................................................ 257
Clean the pickup rollers and separation pad in the document feeder ................................................... 257
Improve fax image quality .................................................................................................................................................. 260
Check the scanner glass for dirt and smudges .......................................................................................... 260
Check the send-fax resolution settings ....................................................................................................... 261
Check the image-adjustment settings ........................................................................................................ 262
Optimize fax quality for text or pictures ..................................................................................................... 262
Check the error-correction settings ............................................................................................................. 262
x ENWW
Check the t-to-page setting ........................................................................................................................ 263
Clean the pickup rollers and separation pad in the document feeder ................................................... 263
Send to a dierent fax machine .................................................................................................................... 265
Check the sender's fax machine ................................................................................................................... 265
Solve wired network problems .......................................................................................................................................... 266
Introduction ...................................................................................................................................................... 266
Poor physical connection ............................................................................................................................... 266
The computer is unable to communicate with the printer ....................................................................... 266
The printer is using incorrect link and duplex settings for the network ................................................ 267
New software programs might be causing compatibility problems ...................................................... 267
The computer or workstation might be set up incorrectly ...................................................................... 267
The printer is disabled, or other network settings are incorrect ............................................................. 267
Solve wireless network problems ..................................................................................................................................... 268
Introduction ...................................................................................................................................................... 268
Wireless connectivity checklist ..................................................................................................................... 268
The printer does not print after the wireless conguration completes ................................................. 269
The printer does not print, and the computer has a third-party rewall installed .............................. 269
The wireless connection does not work after moving the wireless router or printer .......................... 269
Cannot connect more computers to the wireless printer ........................................................................ 270
The wireless printer loses communication when connected to a VPN .................................................. 270
The network does not appear in the wireless networks list .................................................................... 270
The wireless network is not functioning ..................................................................................................... 270
Reduce interference on a wireless network ............................................................................................... 271
Solve fax problems .............................................................................................................................................................. 272
Checklist for solving fax problems ............................................................................................................... 272
What type of phone line are you using? ................................................................................. 272
Are you using a surge-protection device? .............................................................................. 272
Are you using a phone company voice-messaging service or an answering machine? . 272
Does your phone line have a call-waiting feature? ............................................................... 273
Check fax accessory status ....................................................................................................... 273
General fax problems ..................................................................................................................................... 274
The fax failed to send ................................................................................................................ 274
An Out of Memory status message displays on the printer control panel ........................ 274
Print quality of a photo is poor or prints as a gray box ........................................................ 274
You touched the Stop button to cancel a fax, but the fax was still sent ............................ 274
No fax address book button displays ...................................................................................... 274
Not able to locate the Fax settings in HP Web Jetadmin ..................................................... 274
The header is appended to the top of the page when the overlay option is enabled .... 274
A mix of names and numbers is in the recipients box .......................................................... 274
A one-page fax prints as two pages ........................................................................................ 274
A document stops in the document feeder in the middle of faxing ................................... 275
ENWW xi
The volume for sounds coming from the fax accessory is too high or too low ............... 275
Index ........................................................................................................................................................................................................... 277
xii ENWW

1 Printer overview

For more information

Caution icons
Printer views
Printer specications
Printer hardware setup and software installation
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/PageWide.
For current information, see www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/
pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/ pwcolorP77950mfp, or www.hp.com/support/pwcolorP77960mfp, or www.hp.com/support/ pwcolorP77440mfp.
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW For more information 1

Caution icons

CAUTION: Sharp edge in close proximity.
CAUTION: Keep body parts away from moving parts.
CAUTION: Hot surface.
CAUTION: Electrical shock.
2 Chapter 1 Printer overview ENWW

Printer views

2
3 5 6 7 8 9 10
1
16 15
1314 12
17
18
4
11

Printer front view

Printer back view and interface ports
Control-panel view
Printer front view
Front view—E77650dn, E77650dns, E77650z, E77650zs, E77660dn, E77660z, E77660zs, E77660zts, P77440dn, P77940dn, P77940dns, P77950dn, P77950dns, P77960dn, P77960dns models
1 Left door
2 Easy-access USB printing port
3 Scanner assembly
4 Hardware integration pocket (for connecting accessories and third-party devices)—not available for the P77440dn model
5 Control panel with color touchscreen display (tilts up for easier viewing)
6 Keyboard (E77650z, E77650zs, E77660z, and E77660zs models only. Push the keyboard in until it clicks, and then pull the
keyboard out to use it.)
CAUTION: Close the keyboard when it is not in use.
7 Document-feeder cover (access for clearing jams)
8 Document-feeder input tray
9 Document-feeder output bin and output bin stop
10 Document-feeder output extensions
11 Output bin and output bin stop
12 Right door (access for clearing jams)
13 Duplexer
ENWW Printer views 3
14 Serial number and product number label
1
3
4
7
2
6
5 8 9 10 11
12
13
14
17 1619 18
20
15
15 On/O button
16 Tray 2
17 Front door (access to the cartridges)
18 Service uid container
Front view—E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models
1 Left door
2 Easy-access USB printing port
3 Scanner assembly
4 Hardware integration pocket (for connecting accessories and third-party devices)
5 Control panel with color touchscreen display (tilts up for easier viewing)
6 Keyboard. Push the keyboard in until it clicks, and then pull the keyboard out to use it.
CAUTION: Close the keyboard when it is not in use.
7 Output bin and output bin stop
8 Document-feeder cover (access for clearing jams)
9 Document-feeder input tray
10 Document-feeder output bin and output bin stop
11 Document-feeder output extensions
12 Floor-standing nisher
13 Floor-standing nisher release latch
4 Chapter 1 Printer overview ENWW
14 Floor-standing nisher front door
1
3 4 5 62
15 On/O button
16 Front door (access to the cartridges)
17 Serial number and product number label
18 3 x 550-sheet paper tray
19 Tray 2
20 Service uid container

Printer back view and interface ports

Back view and interface ports—E77650dn, E77650dns, E77650z, E77650zs, E77660dn, E77660z, E77660zs, E77660zts, P77440dn, P77940dn, P77940dns, P77950dn, P77950dns, P77960dn, P77960dns models
1 Stapler cover (E77650dns, E77650zs, E77660zs, E77660zts, P77940dns, P77950dns, P77960dns models only)
2 Power connection
3 Formatter plate (contains the interface ports)
4 Access door to interface ports and cable lock slot
5 Tray 1 (multipurpose tray)
6 Tray 1 extension
The printer includes the following interface ports.
ENWW Printer views 5
1
2
3
4
1 Host USB port for connecting external USB devices
1
2
3
6
4
5
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Local area network (LAN) Ethernet (RJ-45) network port
3 Hi-Speed USB 2.0 printing port
4 Cable lock slot
Back view and interface ports—E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models
1 Power connection
2 Floor-standing nisher rear door
3 Formatter plate (contains the interface ports)
4 Access door to interface ports and cable lock slot
5 Tray 1 (multipurpose tray)
6 Tray 1 extension
6 Chapter 1 Printer overview ENWW
The printer includes the following interface ports.
1
2
3
4
3 4
2
1
5 6 7
8
9
10
12
13
11
1 Host USB port for connecting external USB devices
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Local area network (LAN) Ethernet (RJ-45) network port
3 Hi-Speed USB 2.0 printing port
4 Cable lock slot

Control-panel view

The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by selecting the Home button.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1
Home button
Select the Home button to return to the Home screen.
2 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
ENWW Printer views 7
3 Reset button Select the Reset button to clear changes, release the printer from a paused state, reset the copy count
eld, display hidden errors, and restore the default settings (including the language and keyboard layout).
4 Sign In or Sign Out button Select the Sign In button to access secured features.
Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
5
Information button
6
Help button
7 Current time Displays the current time.
8 Copy button Select the Copy button to start a copy job.
9 Copy count The copy count indicates the number of copies that the printer is set to make.
10 Home-screen page
indicator
Select the information button to access a screen that provides access to several types of printer information. Select the buttons at the bottom of the screen for the following information:
Display Language: Change the language setting for the current user session.
Sleep Mode: Place the printer into sleep mode.
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
Wireless: View or change wireless connection settings (for the zs and z+ models and for the dn
and f models only when an optional wireless accessory is installed).
Ethernet: View or change Ethernet connection settings.
HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
Fax Number: View the printer fax number (fax models only).
Select the Help button to open the embedded help system.
Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.
11 Keyboard
(Flow models only)
12 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
13 Hardware integration
pocket (HIP)
(Not available for the P77440dn model)
Flow models include a physical keyboard. The keys are mapped to a language in the same way the virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys
for dierent languages.
NOTE: An administrator must enable this port before using for print or scan features. A rmware
upgrade does not require that the port be enabled.
For connecting accessory and third-party devices.
8 Chapter 1 Printer overview ENWW
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.
Touch the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Printer views 9
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/
pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/ pwcolorP77950mfp, or www.hp.com/support/pwcolorP77960mfp, or www.hp.com/support/ pwcolorP77440mfp.
Technical specications
Supported operating systems
Mobile printing solutions
Printer dimensions
Power consumption, electrical specications, and acoustic emissions
Operating environment range
Technical specications
Table 1-1 Multi-function printer models (1 of 5)
Model name
Product number
Paper handling Tray 1 (100-sheet capacity)
Tray 2 and 3 (tandem): 2x550-sheet capacity
550-sheet paper tray
NOTE: The printer supports one optional input accessory.
550-sheet paper tray and stand Optional
3x550-sheet paper tray Optional
4,000-sheet high-capacity input (HCI) tray Optional
Automatic duplex printing
Connectivity 10/100/1000 Ethernet LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB port for printing without a computer and upgrading
the rmware
Memory 2.25 GB memory, expandable to 3.25 GB by adding DIMM memory
module
HP 16 GB eMMC module
P77440dn
Y3Z60A
Optional
Security HP Trusted Platform Module for encrypting all data that pass
through the printer
Control-panel display and input Color touchscreen control panel (4.3-in)
Print Prints 40 ppm on letter and A4 size paper in Professional mode.
10 Chapter 1 Printer overview ENWW
Table 1-1 Multi-function printer models (1 of 5) (continued)
Model name
Product number
Prints 60 ppm on letter and A4 size paper in General Oce mode.
Easy-access USB printing (no computer required)
Table 1-2 Multi-function printer models (2 of 5)
Model name
Product number
Paper handling Tray 1 (100-sheet
capacity)
Tray 2 (550-sheet
capacity)
Tray 2 and 3 (tandem):
2x550-sheet capacity
550-sheet paper tray
NOTE: The printer
supports one optional input accessory.
E77650dn
J7Z13A
Not supported Not supported Not supported Not supported Not supported
Optional Optional Optional Optional Not supported
E77650dns
Z5G79A
E77650z
J7Z08A
P77440dn
Y3Z60A
E77650zs
J7Z14A
E77650z+
Z5G76A
550-sheet paper tray
and stand
3x550-sheet paper tray Optional Optional Optional Optional Required
4,000-sheet high-
capacity input feeder (HCI)
300-sheet inner nisher
with stapler
Floor standing nisher Not supported Not supported Not supported Not supported
Automatic duplex
printing
Connectivity 10/100/1000 Ethernet
LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB port for
printing and scanning without a computer and upgrading the rmware
Hardware integration
pocket (HIP) for connecting accessories and third-party devices
Optional Optional Optional Optional Required
Optional Optional Optional Optional Required
Not supported Not supported Not supported
HP Internal USB ports Optional Optional Optional Optional Optional
ENWW Printer specications 11
Table 1-2 Multi-function printer models (2 of 5) (continued)
Model name
Product number
HP Jetdirect 3000w NFC/
Wireless Accessory for printing from mobile devices
HP Jetdirect 2900nw
Print Server Accessory for wireless connectivity
HP Foreign Interface
Harness (FIH)
Memory 320 GB HP High-
Performance Secure Hard Disk
Base memory: 3.5 GB,
expandable to 4.5 GB by adding DIMM memory module
Base memory: 5.6 GB,
expandable to 6.6 GB by adding DIMM memory module
HP Secure High
Performance Hard Disk Drive (FIPS)
E77650dn
J7Z13A
Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional
Not supported Not supported
Optional Optional Optional Optional Optional
E77650dns
Z5G79A
E77650z
J7Z08A
Not supported Not supported Not supported
E77650zs
J7Z14A
E77650z+
Z5G76A
Security HP Trusted Platform
Module for encrypting all data that passes through the printer
Control-panel display and input
Retractable keyboard Not supported Not supported
Print Prints 50 pages per
Prints 60 ppm on A4 and
Easy-access USB printing
Color touchscreen control panel (8-in)
minute (ppm) on A4 and letter-size paper in Professional mode.
Prints 70 ppm on A4 and letter-size paper in General Oce mode.
letter-size paper in Professional mode.
Prints 80 ppm on A4 and letter-size paper in General Oce mode.
(no computer required)
12 Chapter 1 Printer overview ENWW
Table 1-2 Multi-function printer models (2 of 5) (continued)
Model name
Product number
Store jobs in the printer
memory to print later or print privately
Fax Optional Optional Optional Optional Optional
Copy and scan Copies at speeds up to
50 ppm on A4 and letter­size paper.
Copies at speeds up to
60 ppm on A4 and letter­size paper.
200-page document
feeder with dual-head scanning for single-pass duplex copying and scanning
HP EveryPage
Technologies including ultrasonic multi-feed detection
Embedded optical
character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer.
E77650dn
J7Z13A
Not supported Not supported
Not supported Not supported
E77650dns
Z5G79A
E77650z
J7Z08A
E77650zs
J7Z14A
E77650z+
Z5G76A
SMART Label feature
provides paper-edge detection for automatic page cropping
Automatic page
orientation for pages that have at least 100 characters of text.
Automatic tone
adjustment sets contrast, brightness, and background removal for each page.
Digital Send Scan to E-mail, Scan to
USB Drive, and Scan to Network Folder
Scan to SharePoint®
Not supported Not supported
Not supported Not supported
Not supported Not supported
ENWW Printer specications 13
Table 1-3 Multi-function printer models (3 of 5)
Model name
Product number
Paper handling Tray 1 (100-sheet
capacity)
Tray 2 (550-sheet
capacity)
Tray 2 and 3
(tandem): 2x550­sheet capacity
550-sheet paper tray
NOTE: The printer
supports one optional input accessory.
550-sheet paper tray
and stand
3x550-sheet paper
tray
4,000-sheet high-
capacity input feeder (HCI)
300-sheet inner
nisher with stapler
E77660dn
Z5G77A
Not supported Not supported Not supported Not supported Not supported
Optional Optional Optional Optional Optional Not supported
Optional Optional Optional Optional Optional Required
Optional Optional Optional Optional Optional Required
Optional Optional Optional Optional Optional Required
Not supported Not supported Not supported
E77660dns
2LF96A
E77660z
J7Z03A
E77660zs
J7Z07A
E77660zts
J7Z05A
Not supported
E77660z+
Z5G78A
Floor standing nisher Not supported Not supported Not supported Not supported Not supported
Automatic duplex
printing
Connectivity 10/100/1000
Ethernet LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB port
for printing and scanning without a computer and upgrading the
rmware
Hardware integration
pocket (HIP) for connecting accessories and third­party devices
HP Internal USB ports Optional Optional Optional Optional Optional Optional
HP Jetdirect 3000w
NFC/Wireless Accessory for printing from mobile devices
Optional Optional Optional Optional Optional Optional
14 Chapter 1 Printer overview ENWW
Table 1-3 Multi-function printer models (3 of 5) (continued)
Model name
Product number
HP Jetdirect 2900nw
Print Server Accessory for wireless connectivity
HP Foreign Interface
Harness (FIH)
Memory 320 GB HP High-
Performance Secure Hard Disk
Base memory: 3.5 GB,
expandable to 4.5 GB by adding DIMM memory module
Base memory: 5.6 GB,
expandable to 6.6 GB by adding DIMM memory module
HP Secure High
Performance Hard Disk Drive (FIPS)
Security HP Trusted Platform
Module for encrypting all data that passes through the printer
E77660dn
Z5G77A
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Not supported Not supported
Optional Optional Optional Optional Optional Optional
E77660dns
2LF96A
E77660z
J7Z03A
Not supported Not supported Not supported Not supported
E77660zs
J7Z07A
E77660zts
J7Z05A
E77660z+
Z5G78A
Control-panel display and input
Retractable keyboard Not supported Not supported
Print Prints 50 pages per
Prints 60 ppm on A4
Easy-access USB
Color touchscreen control panel (8-in)
minute (ppm) on A4 and letter-size paper in Professional mode.
Prints 70 ppm on A4 and letter-size paper in General Oce mode.
and letter-size paper in Professional mode.
Prints 80 ppm on A4 and letter-size paper in General Oce mode.
printing (no computer required)
ENWW Printer specications 15
Table 1-3 Multi-function printer models (3 of 5) (continued)
Model name
Product number
Store jobs in the
printer memory to print later or print privately
Fax Optional Optional Optional Optional Optional Optional
Copy and scan Copies at speeds up
to 60 ppm on A4 and letter-size paper.
200-page document
feeder with dual-head scanning for single­pass duplex copying and scanning
HP EveryPage
Technologies including ultrasonic multi-feed detection
Embedded optical
character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer.
E77660dn
Z5G77A
Not supported Not supported
Not supported Not supported
E77660dns
2LF96A
E77660z
J7Z03A
E77660zs
J7Z07A
E77660zts
J7Z05A
E77660z+
Z5G78A
SMART Label feature
provides paper-edge detection for automatic page cropping
Automatic page
orientation for pages that have at least 100 characters of text.
Automatic tone
adjustment sets contrast, brightness, and background removal for each page.
Digital Send Scan to E-mail, Scan
to USB Drive, and Scan to Network Folder
Scan to SharePoint®
Not supported Not supported
Not supported Not supported
Not supported Not supported
16 Chapter 1 Printer overview ENWW
Table 1-4 Multi-function printer models (4 of 5)
Model name P77940dn P77940dns P77940dn+ P77950dn P77950dns P77950dn+
Product number Y3Z61A Y3Z64A Y3Z65A Y3Z62A Y3Z66A Y3Z72A
Paper handling Tray 1 (100-sheet
capacity)
Tray 2 (550-sheet
capacity)
550-sheet paper tray
NOTE: The printer
supports one optional input accessory.
550-sheet paper tray
and stand
3x550-sheet paper tray Optional Optional Required Optional Optional Required
4,000-sheet high-
capacity input feeder (HCI)
300-sheet inner nisher
with stapler
Floor standing nisher Not
Automatic duplex
printing
Connectivity 10/100/1000 Ethernet
LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB port
for printing and scanning without a computer and upgrading the rmware
Optional Optional Not
supported
Optional Optional Required Optional Optional Required
Optional Optional Required Optional Optional Required
Not
supported
supported
Not
supported
Not
supported
Optional Optional Not
supported
Not
supported
Not
supported
Not
supported
supported
Not
Hardware integration
pocket (HIP) for connecting accessories and third-party devices
HP Internal USB ports Optional Optional Optional Optional Optional Optional
HP Jetdirect 3000w
NFC/Wireless Accessory for printing from mobile devices
HP Jetdirect 2900nw
Print Server Accessory for wireless connectivity
HP Foreign Interface
Harness (FIH)
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
ENWW Printer specications 17
Table 1-4 Multi-function printer models (4 of 5) (continued)
Model name P77940dn P77940dns P77940dn+ P77950dn P77950dns P77950dn+
Product number Y3Z61A Y3Z64A Y3Z65A Y3Z62A Y3Z66A Y3Z72A
Memory 320 GB HP High-
Performance Secure Hard Disk
Base memory: 2.25 GB,
expandable to 3.25 GB by adding DIMM memory module
HP Secure High
Performance Hard Disk Drive (FIPS)
HP 16 GB eMMC module
Security HP Trusted Platform
Module for encrypting all data that passes through the printer
Control-panel display and input
Print Prints 40 pages per
Color touchscreen control panel (8-in)
Retractable keyboard Not
minute (ppm) on A4 and letter-size paper in Professional mode.
Not
supported
Not
supported
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Not
supported
Prints 60 ppm on A4 and letter-size paper in General Oce mode.
Prints 50 ppm on A4
and letter-size paper in Professional mode.
Prints 70 ppm on A4 and letter-size paper in General Oce mode.
Easy-access USB
printing (no computer required)
Store jobs in the printer
memory to print later or print privately
Fax Optional Optional Optional Optional Optional Optional
Copy and scan Copies at speeds up to
40 ppm on A4 and letter-size paper.
Copies at speeds up to
50 ppm on A4 and letter-size paper.
18 Chapter 1 Printer overview ENWW
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