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OfficeJet Pro 8740
User Manual
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User Guide
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Table of contents
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HP Officejet Pro 8740 User Guide

HP company notices
THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE.
ALL RIGHTS RESERVED. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND SERVICES. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL WARRANTY. HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN.
© Copyright 2019 HP Development Company, L.P.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.
Android and Chromebook are trademarks of Google LLC.
Amazon and Kindle are trademarks of Amazon.com, Inc. or its ailiates.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric shock.
- Read and understand all instructions in the documentation that comes with the printer.
- Observe all warnings and instructions marked on the product.
- Unplug this product from wall outlets before cleaning.
- Do not install or use this product near water, or when you are wet.
- Install the product securely on a stable surface.
- Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
- If the product does not operate normally, see Solve a problem.
- There are no user-serviceable parts inside. Refer servicing to qualied service personnel.
Table of contents
1 How do I? ...................................................................................................................................................... 1
2 Get started .................................................................................................................................................... 2
Accessibility ............................................................................................................................................................ 2
HP EcoSolutions (HP and the Environment) .......................................................................................................... 3
Manage power ..................................................................................................................................... 3
Quiet Mode ........................................................................................................................................... 4
Optimize Printing Supplies .................................................................................................................. 5
Understand the printer parts ................................................................................................................................. 5
Top and front view ............................................................................................................................... 5
Printing supplies area .......................................................................................................................... 6
Back view ............................................................................................................................................. 7
Use the printer control panel ................................................................................................................................. 7
Overview of buttons and lights ........................................................................................................... 7
Control panel display icons ................................................................................................................. 8
Function tabs ....................................................................................................................................... 9
Change printer settings ....................................................................................................................... 9
Use shortcuts .................................................................................................................................... 10
Dashboard ......................................................................................................................................... 10
HP Digital Solutions ............................................................................................................................................. 10
What are HP Digital Solutions? ......................................................................................................... 11
HP Digital Filing ............................................................................................................... 11
HP Digital Fax .................................................................................................................. 11
Requirements .................................................................................................................................... 11
Set up HP Digital Solutions ............................................................................................................... 12
Set up HP Digital Filing ................................................................................................... 13
Set up Scan to Network Folder ..................................................................... 13
Set up Scan to Email ..................................................................................... 14
Set up HP Digital Fax ....................................................................................................... 15
Use the HP Digital Solutions ............................................................................................................. 16
Use HP Scan to Network Folder ...................................................................................... 16
Use Scan to Email ............................................................................................................ 16
Use HP Digital Fax ........................................................................................................... 17
Near Field Communication (NFC) ......................................................................................................................... 17
Paper basics ......................................................................................................................................................... 17
Recommended papers for printing ................................................................................................... 18
ENWW iii
Order HP paper supplies ................................................................................................................... 19
Tips for selecting and using paper .................................................................................................... 19
Load paper ........................................................................................................................................................... 19
Load an original on the scanner glass ................................................................................................................. 26
Load an original in the document feeder ............................................................................................................ 27
Set up and use accessories .................................................................................................................................. 28
Install and use Tray 2 ........................................................................................................................ 28
Work with trays ................................................................................................................................. 28
Update the printer ............................................................................................................................................... 29
Open the HP printer software (Windows) ............................................................................................................ 30
Turn the printer o .............................................................................................................................................. 31
3 Print ........................................................................................................................................................... 32
Print documents .................................................................................................................................................. 32
Print brochures .................................................................................................................................................... 33
Print on envelopes ............................................................................................................................................... 34
Print photos ......................................................................................................................................................... 35
Print on special and custom-size paper .............................................................................................................. 36
Print on both sides (duplexing) ........................................................................................................................... 38
Print from mobile device ..................................................................................................................................... 38
Print with AirPrint™ ............................................................................................................................................. 39
Tips for successful printing ................................................................................................................................. 39
4 Copy and scan .............................................................................................................................................. 42
Copy ..................................................................................................................................................................... 42
Scan ...................................................................................................................................................................... 42
Scan to a computer ............................................................................................................................ 43
Scan to a memory device .................................................................................................................. 44
Scan to email ..................................................................................................................................... 44
Scan to email through Scan tab ...................................................................................... 44
Set up Scan to Email ..................................................................................... 44
Scan a document or photo to email ............................................................. 45
Scan to email through Scan-to-Email app ..................................................................... 45
Set up Scan to Email ..................................................................................... 45
Scan a document or photo to email ............................................................. 46
Change account settings .............................................................................. 47
Scan using Webscan .......................................................................................................................... 47
Scanning documents as editable text ............................................................................................... 48
Scan documents as editable text ................................................................................... 48
Guidelines for scanning documents as editable text ..................................................... 49
Create a new scan shortcut (Windows) ............................................................................................. 49
iv ENWW
Change scan settings (Windows) ...................................................................................................... 50
Tips for copy and scan success ............................................................................................................................ 51
5 Fax ............................................................................................................................................................. 52
Send a fax ............................................................................................................................................................ 52
Send a standard fax .......................................................................................................................... 52
Send a standard fax from the computer ........................................................................................... 53
Send a fax from a phone ................................................................................................................... 53
Send a fax using monitor dialing ...................................................................................................... 54
Send a fax using printer memory ...................................................................................................... 54
Send a fax to multiple recipients ...................................................................................................... 55
Send a fax in Error Correction Mode ................................................................................................. 55
Receive a fax ........................................................................................................................................................ 56
Receive a fax manually ...................................................................................................................... 56
Set up backup fax .............................................................................................................................. 57
Reprint received faxes from memory ............................................................................................... 57
Forward faxes to another number .................................................................................................... 58
Set automatic reduction for incoming faxes .................................................................................... 58
Block unwanted fax numbers ........................................................................................................... 59
Receive faxes using HP Digital Fax .................................................................................................... 60
Set up phone book contacts ................................................................................................................................ 60
Create and edit a phone book contact .............................................................................................. 61
Create and edit a group phone book contact .................................................................................... 62
Delete phone book contacts ............................................................................................................. 62
Print a list of phone book contacts ................................................................................................... 63
Change fax settings ............................................................................................................................................. 63
Congure the fax header ................................................................................................................... 63
Set the answer mode (Auto answer) ................................................................................................. 64
Set the number of rings before answering ....................................................................................... 64
Change the answer ring pattern for distinctive ring ......................................................................... 64
Set the dial type ................................................................................................................................ 65
Set the redial options ........................................................................................................................ 65
Set the fax speed ............................................................................................................................... 66
Set the fax sound volume ................................................................................................................. 66
Fax and digital phone services ............................................................................................................................ 67
Fax on Voice over Internet Protocol .................................................................................................................... 67
Use reports .......................................................................................................................................................... 67
Print fax conrmation reports .......................................................................................................... 68
Print fax error reports ....................................................................................................................... 69
Print and view the fax log ................................................................................................................. 69
Clear the fax log ................................................................................................................................ 69
ENWW v
Print the details of the last fax transaction ...................................................................................... 69
Print a Caller ID Report ...................................................................................................................... 70
View the Call History ......................................................................................................................... 70
Additional fax setup ............................................................................................................................................ 70
Set up faxing (parallel phone systems) ............................................................................................ 71
Select the correct fax setup for your home or oice ..................................................... 72
Case A: Separate fax line (no voice calls received) ......................................................... 73
Case B: Set up the printer with DSL ................................................................................ 74
Case C: Set up the printer with a PBX phone system or an ISDN line ............................. 75
Case D: Fax with a distinctive ring service on the same line .......................................... 75
Case E: Shared voice/fax line .......................................................................................... 76
Case F: Shared voice/fax line with voice mail ................................................................. 78
Case G: Fax line shared with computer modem (no voice calls received) ...................... 78
Set up the printer with a computer dial-up modem .................................... 79
Set up the printer with a computer DSL/ADSL modem ................................ 80
Case H: Shared voice/fax line with computer modem ................................................... 81
Shared voice/fax with computer dial-up modem ........................................ 81
Shared voice/fax with computer DSL/ADSL modem .................................... 82
Case I: Shared voice/fax line with answering machine .................................................. 84
Case J: Shared voice/fax line with computer modem and answering machine ............. 85
Shared voice/fax line with computer dial-up modem and answering
machine ........................................................................................................ 85
Shared voice/fax line with computer DSL/ADSL modem and answering
machine ........................................................................................................ 87
Case K: Shared voice/fax line with computer dial-up modem and voice mail ............... 88
Test fax setup .................................................................................................................................... 90
6 Web Services ............................................................................................................................................... 91
What are Web Services? ....................................................................................................................................... 91
Set up Web Services ............................................................................................................................................. 91
Use Web Services ................................................................................................................................................. 92
HP ePrint ............................................................................................................................................ 93
Print apps .......................................................................................................................................... 93
Remove Web Services .......................................................................................................................................... 94
7 Work with cartridges ................................................................................................................................... 95
Information on cartridges and the printhead ..................................................................................................... 95
Some color ink is used even when printing with black cartridge only ................................................................ 96
Check the estimated ink levels ............................................................................................................................ 96
Replace the cartridges ......................................................................................................................................... 96
Order ink cartridges ............................................................................................................................................. 98
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Store printing supplies ........................................................................................................................................ 98
Anonymous usage information storage .............................................................................................................. 98
Cartridge warranty information .......................................................................................................................... 99
8 Network setup ........................................................................................................................................... 100
Set up the printer for wireless communication ................................................................................................ 100
Before you begin ............................................................................................................................. 100
Set up the printer on your wireless network .................................................................................. 101
Change the connection type ........................................................................................................... 101
Test the wireless connection ........................................................................................................... 102
Turn on or o the wireless capability of the printer ....................................................................... 102
Change network settings .................................................................................................................................. 102
Use Wi-Fi Direct ................................................................................................................................................. 104
9 Printer management tools .......................................................................................................................... 107
Toolbox (Windows) ............................................................................................................................................ 107
HP Utility (OS X) ................................................................................................................................................. 107
Embedded web server ....................................................................................................................................... 107
About cookies .................................................................................................................................. 108
Open the embedded web server ..................................................................................................... 108
Embedded web server cannot be opened ...................................................................................... 109
Restrict Color ................................................................................................................................... 109
HP Web Jetadmin software ............................................................................................................................... 110
10 Solve a problem ....................................................................................................................................... 111
Jams and paper-feed issues .............................................................................................................................. 111
Clear a paper jam ............................................................................................................................. 111
Read general instructions in the Help for clearing paper jams .................................... 111
Clear a print carriage jam ................................................................................................................ 117
Read general instructions in the Help for clearing a print carriage jams .................... 117
Learn how to avoid paper jams ....................................................................................................... 117
Solve paper-feed problems ............................................................................................................. 118
Printing issues ................................................................................................................................................... 119
Fix problems with page not printing (unable to print) ................................................................... 119
Read general instructions in the Help for unable to print issues ................................ 119
Fix print quality issues .................................................................................................................... 123
Read general instructions in the Help for resolving print quality issues ..................... 123
Copy issues ........................................................................................................................................................ 126
Scan issues ........................................................................................................................................................ 126
Fax issues ........................................................................................................................................................... 127
ENWW vii
Run the fax test ............................................................................................................................... 127
What to do if the fax test failed ...................................................................................................... 127
Troubleshoot fax problems ............................................................................................................. 131
Read general instructions in the Help for specic fax problems ................................................... 131
The display always shows Phone O Hook .................................................................. 131
The printer is having problems sending and receiving faxes ...................................... 131
The printer cannot receive faxes, but can send faxes .................................................. 133
The printer cannot send faxes, but can receive faxes .................................................. 134
Fax tones are recorded on my answering machine ...................................................... 134
The computer cannot receive faxes (HP Digital Fax) ................................................... 134
Network and connection issues ........................................................................................................................ 134
Fix wireless connection ................................................................................................................... 135
Find network settings for wireless connection .............................................................................. 135
Fix Wi-Fi Direct connection ............................................................................................................. 135
Fix Ethernet connection .................................................................................................................. 136
Printer hardware issues ..................................................................................................................................... 136
Get help from the printer control panel ............................................................................................................ 137
Understand printer reports ............................................................................................................................... 137
Printer status report ....................................................................................................................... 137
Network conguration page ........................................................................................................... 138
Print quality report .......................................................................................................................... 138
Wireless test report ......................................................................................................................... 138
Web access test report .................................................................................................................... 138
Solve problems using Web Services .................................................................................................................. 138
Maintain the printer ........................................................................................................................................... 139
Clean the scanner glass .................................................................................................................. 139
Clean the exterior ............................................................................................................................ 140
Clean the document feeder ............................................................................................................. 140
Maintain the printhead and cartridges ........................................................................................... 141
Restore original factory defaults and settings ................................................................................................. 142
HP support ......................................................................................................................................................... 143
Appendix A Technical information ................................................................................................................. 145
Specications ..................................................................................................................................................... 145
Regulatory information ..................................................................................................................................... 147
Regulatory Model Number .............................................................................................................. 148
FCC statement ................................................................................................................................. 149
Notice to users in Korea .................................................................................................................. 149
VCCI (Class B) compliance statement for users in Japan ................................................................ 150
Notice to users in Japan about the power cord .............................................................................. 150
Noise emission statement for Germany ......................................................................................... 150
viii ENWW
Visual display workplaces statement for Germany ........................................................................ 150
Notice to users of the U.S. telephone network: FCC requirements ................................................ 150
Notice to users of the Canadian telephone network ...................................................................... 151
Notice to users of the German telephone network ........................................................................ 152
Australia wired fax statement ........................................................................................................ 152
European Union Regulatory Notice ................................................................................................. 152
Products with wireless functionality ............................................................................ 153
European telephone network declaration (Modem/Fax) ............................................. 153
Declaration of conformity ............................................................................................................... 153
Regulatory information for wireless products ............................................................................... 153
Exposure to radio frequency radiation ......................................................................... 153
Notice to users in Brazil ................................................................................................ 154
Notice to users in Canada ............................................................................................. 154
Notice to users in Taiwan .............................................................................................. 155
Notice to users in Mexico .............................................................................................. 155
Notice to users in Japan ................................................................................................ 155
Notice to users in Korea ................................................................................................ 155
Environmental product stewardship program .................................................................................................. 155
Eco-Tips ........................................................................................................................................... 156
European Union Commission Regulation 1275/2008 .................................................................... 156
Paper ............................................................................................................................................... 156
Plastics ............................................................................................................................................ 156
Material safety data sheets ............................................................................................................ 156
Recycling program .......................................................................................................................... 157
HP inkjet supplies recycling program ............................................................................................. 157
Power consumption ........................................................................................................................ 157
Waste disposal for Brazil ................................................................................................................ 157
Disposal of waste equipment by users ........................................................................................... 158
Chemical substances ....................................................................................................................... 158
Restriction of hazardous substance (Ukraine) ............................................................................... 158
Restriction of hazardous substance (India) .................................................................................... 158
China SEPA Eco Label User Information .......................................................................................... 158
China Energy Label for Printer, Fax and Copier ............................................................................... 159
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ............... 160
The Table of Hazardous Substances/Elements and their Content (China) .................................... 161
EPEAT ............................................................................................................................................... 161
Battery disposal in Taiwan .............................................................................................................. 162
California Perchlorate Material Notice ............................................................................................ 162
European Union Battery Directive .................................................................................................. 162
Battery notice for Brazil .................................................................................................................. 162
ENWW ix
Index ........................................................................................................................................................... 163
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1 How do I?

● Get started
● Print
●
Copy and scan
● Fax
● Web Services
● Work with cartridges
● Solve a problem
ENWW 1

2 Get started

This guide provides details about how to use the printer and how to resolve problems.
●

Accessibility

●
HP EcoSolutions (HP and the Environment)
●
Understand the printer parts
●
Use the printer control panel
●
HP Digital Solutions
●
Near Field Communication (NFC)
●
Paper basics
●
Load paper
●
Load an original on the scanner glass
●
Load an original in the document feeder
●
Set up and use accessories
●
Update the printer
●
Open the HP printer software (Windows)
●
Turn the printer o
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
● Visual
The HP software is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.
● Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach.
For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging website (www.hp.com/accessibility).
For accessibility information for OS X, visit the Apple website at www.apple.com/accessibility.
2 Chapter 2 Get started ENWW

HP EcoSolutions (HP and the Environment)

HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the oice.
For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.
●

Manage power

●
Quiet Mode
●
Optimize Printing Supplies
Manage power
Use Sleep Mode and Schedule Printer On/O to conserve electricity.
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after ve minutes of inactivity.
Use the following instructions to change the period of inactivity before the printer sleeps.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch .
2. Touch Sleep Mode, and then touch the desired option.
Schedule On and O
Use this feature to automatically turn the printer on or o on selected days. For example, you can schedule the printer to turn on at 8 a.m. and turn o at 8 p.m. from Monday to Friday. In this way, you save energy during the night and weekends.
Use the following instructions to schedule the day and time for On and O.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch .
2. Touch Schedule Printer On/O.
3. Touch the desired option, and follow the onscreen messages to set the day and time to turn the printer
o and on.
CAUTION:
located on the front left side of the printer.
If you improperly turn the printer o, the print carriage might not return to the correct position, causing problems with the cartridges and print quality issues.
Never turn o the printer when cartridges are missing. HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the remaining cartridges, or damage to the ink system.
Always turn the printer o properly, using either Schedule O or (the Power button)
ENWW HP EcoSolutions (HP and the Environment) 3

Quiet Mode

Quiet Mode slows down printing to reduce overall noise without aecting print quality. It only works when printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o. Quiet Mode is o by default.
NOTE: Quiet Mode does not work if you print photos or envelopes.
You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday.
To turn on Quiet Mode from the printer control panel
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch Quiet Mode .
3. Touch O next to Quiet Mode to turn it on.
To create a schedule for Quiet Mode from the printer control panel
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch Quiet Mode .
3. Touch O next to Quiet Mode to turn it on.
4. Touch O next to Schedule, and then change the start time and end time of the schedule.
To turn on Quiet Mode while the printer is printing
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then select the current print job in progress.
2. On the printing screen, touch (Quiet Mode) to turn it on.
NOTE: Quiet Mode turns on after a moment and is only active for the current print job.
To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Quiet Mode .
3. Select On or O .
4. Click Save Settings.
To turn Quiet Mode on or o from the printer software (OS X)
1. Open HP Utility. For more information, see HP Utility (OS X).
2. Select the printer.
3. Click Quiet Mode .
4 Chapter 2 Get started ENWW
4. Select On or O .
5. Click Apply Now.
To turn Quiet Mode on or o from the Embedded Web Server (EWS)
1. Open the EWS. For more information, see Open the embedded web server.
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode , and then select On or O .
4. Click Apply.

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:
● Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle.
● Optimize paper usage by printing on both sides of the paper.
● Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.

Understand the printer parts

This section contains the following topics:
●

Top and front view

●
Printing supplies area
●
Back view
Top and front view
1 Document feeder
2 Document feeder paper-width guides
ENWW Understand the printer parts 5
3 Document feeder tray
4 Scanner glass
5 Cartridge access door / Output tray
6 Control panel display
7 Input tray / Tray 1
8 Input tray / Tray 2
9 Power button
10 Front USB port

Printing supplies area

1 Cartridge access door
2 Printhead
3 Cartridges
NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn the printer o when a cartridge is missing.
6 Chapter 2 Get started ENWW

Back view

1 Fax port (2-EXT)
2 Fax port (1-LINE)
3 Ethernet network port
4 Rear USB ports
5 Power input
6 Rear access panel

Use the printer control panel

This section contains the following topics:
●

Overview of buttons and lights

●
Control panel display icons
●
Function tabs
●
Change printer settings
●
Use shortcuts
●
Dashboard
Overview of buttons and lights
The following diagram and related table provide a quick reference to the printer control panel features.
ENWW Use the printer control panel 7
Label Name and Description
1 Home button: Returns to the home screen from any other screen.
2 Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about the icons
that appear on the display, see Control panel display icons.
3 Wireless light: Indicates the status of the printer's wireless connection.
● Solid blue light indicates that wireless connection has been established and you can print.
● Blinking light indicates wireless error. Refer to the message on the printer display.
● If the wireless light is o, wireless is turned o.
4 Near Field Communication: With Near Field Communication (NFC), you can quickly get your mobile device (such as a smartphone
or tablet) connected to the printer by touching the device to the printer so that a print job can be sent. To use this feature, your mobile device needs to support NFC.
5 Back button: Returns to the previous menu.
6 Help button: Opens the Help menu when on the Home screen, or shows contextual help content if it is available for the current
operation when on other screens.

Control panel display icons

To access the icons, touch or swipe down the tab at the top of a screen to open the Dashboard, and then touch the icon.
Icon Purpose
Setup: Displays the setup screen for changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax
setup, and other maintenance settings and generating reports.
Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless communication.
NOTE: (Ethernet) and (Wireless) will not be displayed at the same time. Showing the Ethernet
icon or the wireless icon depends on the way your printer is connected to the network. If the network connection
of the printer has not been set up, then the printer control panel display shows (Wireless) by default.
8 Chapter 2 Get started ENWW
Icon Purpose
HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or view the printer email address. For more information, see HP ePrint .
Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You
can also change settings and print a guide.
Ink: Displays the estimated ink levels.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-
ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until the print quality becomes unacceptable.
Fax Status: Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
HP EcoSolutions: Displays a screen where you can congure some of the printer's environmental features.

Function tabs

Function tabs are located at the bottom of the screen.
Function tab Purpose
(Shortcuts)
Copy Copy document, or ID card.
Scan Scan document or photo to email, USB ash drive, network folder, or computer.
Print Print photo or document from USB ash drive, or manage print jobs.
Fax Set up fax, send fax, or reprint received fax.
Apps Access to the apps for your printer.
Access to shortcuts you have created.

Change printer settings

Use the control panel to change the printer function and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the printer management tools in computer.
For more information about these tools, see Printer management tools.
ENWW Use the printer control panel 9
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
1. From the control panel display, select a function tab, touch and slide your nger across the screen, and then touch the icon to select the desired function.
2. After selecting a function, touch ( Settings ), scroll through the available settings, and then touch
the setting you want to change.
3. Follow the prompts on the control panel display to change the settings.
TIP: Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch and scroll through the screens.
3. Touch the screen items to select screens or options.
TIP:
Touch (Home) to return to the Home screen.

Use shortcuts

Using shortcuts on the printer control panel, you can create a collection of the tasks frequently used from all features available in the function folders.
Once shortcuts are created, you can access to them on the Home screen or through the Shortcuts tab.

Dashboard

The Dashboard on the printer control panel lets you access the icons on the display, check the status of the printer, or monitor and manage current and scheduled printer tasks.
To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.

HP Digital Solutions

The printer includes a collection of digital solutions that can help you simplify and streamline your work. These digital solutions include the following:
● HP Digital Filing (including Scan to Network Folder and Scan to Email)
● HP Digital Fax (including Fax to Network Folder and Fax to Email)
This section contains the following topics:
●
What are HP Digital Solutions?
●
Requirements
●
Set up HP Digital Solutions
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●
Use the HP Digital Solutions

What are HP Digital Solutions?

HP Digital Solutions are a set of tools provided with this printer that can help improve your oice productivity.
This section contains the following topics:
●
HP Digital Filing
●
HP Digital Fax
HP Digital Filing
HP Digital Filing provides robust, general-oice scanning—as well as basic, versatile, document­management capabilities—for multiple users over a network. With HP Digital Filing, you can simply walk up to the printer, select the options on the printer control panel, and either scan documents directly to computer folders on your network or quickly share them with business partners as email attachments—and all without using additional scanning software.
Scanned documents can be sent to a shared network folder for personal or group access or to one or more email addresses for quick sharing. In addition, you can congure specic scan settings for each scan destination, allowing you to make sure that the best settings are being used for each specic task.
HP Digital Fax
With HP Digital Fax, you can save incoming, black-and-white faxes to a computer folder on your network for easy sharing and storage, or you can forward faxes through email—allowing you to receive important faxes from anywhere while working away from the oice.
In addition, you can turn o fax printing altogether — saving money on paper and ink, as well as helping to reduce paper consumption and waste.

Requirements

Before you set up the HP Digital Solutions, make sure you have the following:
For all HP Digital Solutions
● A network connection
Connect the printer using either a wireless connection or an Ethernet cable.
NOTE: If the printer is connected using a USB cable, you scan documents to a computer or attach scans to an email message using the HP software. For more information, see Scan. You can receive faxes to your computer using HP Digital Fax. For more information, see Receive faxes using HP Digital Fax.
● The HP software
HP recommends that you set up HP Digital Solutions using the HP software.
TIP: If you would like to set up HP Digital Solutions without installing the HP software, you can use the printer’s embedded web server.
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For Scan to Network Folder, Fax to Network Folder
● An active network connection. You must be connected to the network.
● An existing Windows (SMB) shared folder
For information about nding the computer name, see the documentation for your operating system.
● The network address for the folder
On computer running Windows, network addresses are usually written in this format: \\mypc \sharedfolder
●
The name of the computer where the folder is located
For information about nding the computer name, see the documentation for your operating system.
● Appropriate privileges on the shared folder
You must have write access to the folder.
● A username and password for the shared folder (if necessary)
For example, the Windows or OS X username and password used to log onto the network.
NOTE: HP Digital Filing does not support Active Directory.
For Scan to Email, Fax to Email
● A valid email address
● Outgoing SMTP server information
● An active Internet connection
If you are setting up Scan to Email or Fax to Email on a computer running Windows, the setup wizard can automatically detect the email settings for the following email applications:
● Microsoft Outlook 2007–2016 (Windows XP, Windows Vista, and Windows 7, Windows 8/8.1, Windows
10)
● Outlook Express (Windows XP)
● Windows Mail (Windows Vista)
● Qualcomm Eudora (version 7.0 and above) (Windows XP and Windows Vista)
● Netscape (version 7.0) (Windows XP)
However, if your email application is not listed above, you can still set up and use Scan to Email and Fax to Email if your email application meets the requirements listed in this section.

Set up HP Digital Solutions

You can set up HP Digital Solutions using the HP printer software—either using software wizards that you can open from the HP printer software (Windows) or HP Utility (OS X).
TIP: You can also use the printer's embedded web server (EWS) to set up the HP Digital Solutions. For more information about using the EWS, see Embedded web server.
NOTE: If you are using the printer in an IPv6-only network environment, you must set up the digital solutions using the EWS.
This section contains the following topics:
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●
Set up HP Digital Filing
●
Set up HP Digital Fax
Set up HP Digital Filing
To set up HP Digital Filing, follow the appropriate instructions.
NOTE: You can also use these steps to change settings in the future.
This section contains the following topics:
●
Set up Scan to Network Folder
●
Set up Scan to Email
Set up Scan to Network Folder
You can congure up to 10 destination folders for each printer.
NOTE: To use Scan to Network Folder, you must have created and congured the folder you are using on a computer connected to the network. You cannot create a folder from the printer's control panel. Also, make sure the folder preferences are set to provide read and write access. For more information about creating folders on the network and setting folder preferences, see the documentation for your operating system.
After you nish setting up Scan to Network Folder, the HP software automatically saves the congurations to the printer.
To set up Scan to Network Folder from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Scan under Print, Scan & Fax , and then click Scan to Network Folder Wizard.
3. Follow the onscreen instructions.
NOTE: After you have created destination folders, you can use the printer’s embedded web server (EWS) to
customize the scan settings for these folders. On the last screen of the Scan to Network Folder Wizard, make sure the Launch embedded web server when nished check box is selected. When you click Finish, the EWS is displayed in your computer’s default web browser. For more information about EWS, see Embedded web server.
To set up Scan to Network Folder from the printer software (OS X)
1. Open HP Utility. For more information, see HP Utility (OS X).
2. Click Scan to Network Folder under the Scan Settings section, and then follow the onscreen
instructions.
NOTE: You can customize the scan settings for each destination folder.
To set up Scan to Network Folder from Embedded web server (EWS)
1. Open the embedded web server (EWS). For more information, see Open the embedded web server.
2. On the Home tab, click Network Folder Setup in the Setup box.
3. Click New, and then follow the onscreen instructions.
ENWW HP Digital Solutions 13
NOTE: You can customize the scan settings for each destination folder.
4. After you have entered the required information about the network folder, click Save and Test to make sure the link to the network folder is working correctly. The entry is added to the Network Folder list.
Set up Scan to Email
You can use the printer to scan documents and send them to one or more email addresses as attachments— without additional scanning software. You do not need to scan les from your computer and attach them to email messages.
Set the Outgoing Email Proles
Congure the email address that will appear in the FROM portion of the email message sent by the printer. You can add up to 10 Outgoing Email Proles. You can use the HP software installed on your computer to create these proles.
Add email addresses to the Email Address Book
Manage the list of people to whom you can send email messages from the printer. You can add up to 15 email addresses with their corresponding contact names. You can also create email groups. To add email addresses, you can use the printer’s embedded web server (EWS) or the printer’s control panel.
Congure other email options
You can congure default SUBJECT and body text that is included in all email messages sent from the printer. To congure these options, you can use the printer’s EWS or the printer’s control panel.
Step 1: Set up the outgoing email proles
To set up the outgoing email prole used by the printer, complete the following steps for your operating system.
To set up the outgoing email prole from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Print, Scan & Fax , and then click Scan .
3. Click Scan to E-mail Wizard.
4. Click New, and then follow the onscreen instructions.
NOTE: After you have set the Outgoing Email Prole, you can use the printer’s embedded web server (EWS)
to add more Outgoing Email Proles, add email addresses to the Email Address Book, and congure other email options. To open the EWS automatically, select the Launch embedded web server when nished checkbox on the last screen of the Scan to Email Wizard. When you click Finish, the EWS is displayed in your computer’s default web browser. For more information about EWS, see Embedded web server.
To set up the outgoing email prole from the printer software (OS X)
1. Open HP Utility. For more information, see HP Utility (OS X).
2. Click Scan to Email under the Scan Settings section.
3. Follow the onscreen instructions.
4. After you have entered the required information about the network folder, click Save and Test to make sure the link to the network folder is working correctly. The entry is added to the Outgoing Email
Proles list.
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To set up the outgoing email prole from Embedded web server (EWS)
1. Open the embedded web server (EWS). For more information, see Embedded web server.
2. On the Home tab, click Outgoing Email Proles in the Setup box.
3. Click New, and then follow the onscreen instructions.
4. After you have entered the required information about the network folder, click Save and Test to make sure the link to the network folder is working correctly. The entry is added to the Outgoing Email Prole List.
Step 2: Add email addresses to the Email Address Book
1. Open the embedded web server (EWS). For more information, see Embedded web server.
2. On the Scan tab, click Email Address Book.
3. Click New to add a single email address.
-Or-
Click Group to create an email distribution list.
NOTE: Before you can create an email distribution list, you must have already added at least one email address to the Email Address Book.
4. Follow the onscreen instructions. The entry is added to the Email Address Book.
NOTE: Contact names appear on the printer’s control panel display and in your email application.
Step 3: Congure other email options
To congure other email options (such as conguring default SUBJECT and body text that is included in all email messages sent from the printer, as well as scan settings used when sending email from the printer), complete the following steps:
1. Open the embedded web server (EWS). For more information, see Embedded web server.
2. On the Scan tab, click Email Options.
3. Change any settings, and then click Apply.
Set up HP Digital Fax
With HP Digital Fax, the printer automatically receives faxes and saves them directly to a network folder (Fax to Network Folder) or forwards them as email attachments (Fax to Email).
NOTE: You can congure HP Digital Fax to use either Fax to Network Folder or to use Fax to Email. You cannot use both at the same time.
Received faxes are saved as TIFF (Tagged Image File Format) or PDF les.
NOTE: HP Digital Fax supports receiving black-and-white faxes only. Color faxes are printed instead of being saved.
To set up HP Digital Fax from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Print, Scan & Fax , and then click Fax.
ENWW HP Digital Solutions 15
3. Click Digital Fax Setup.
4. Follow the onscreen instructions.
NOTE: After you have set up HP Digital Fax, you can use the printer’s embedded web server (EWS) to edit HP
Digital Fax settings. To open the EWS automatically, select the Launch embedded web server when nished checkbox on the last screen of the Digital Fax Setup Wizard. When you click Finish, the EWS is displayed in your computer’s default web browser. For more information about the EWS, see Embedded web server.
To set up HP Digital Fax from the printer software (OS X)
1. Open HP Utility. For more information, see HP Utility (OS X).
2. Click Digital Fax Archive.
3. Follow the onscreen instructions.
4. After you have entered the required information, click Save and Test to make sure the link to the
network folder is working correctly.
To set up HP Digital Fax from Embedded web server (EWS)
1. Open the embedded web server (EWS). For more information, see Embedded web server.
2. On the Home tab, click Fax to Email/Network Folder in the Setup box.
3. Follow the onscreen instructions.
4. After you have entered the required information, click Save and Test to make sure the link to the
network folder is working correctly.

Use the HP Digital Solutions

To use the HP Digital Solutions available with the printer, follow the appropriate instructions.
Use HP Scan to Network Folder
1. Load your original print-side down on the scanner glass or print-side up in the document feeder. For
more information, see Load an original on the scanner glass or Load an original in the document feeder.
2. Touch Scan , and then touch Network Folder.
3. On the control panel display, select the name that corresponds to the folder you want to use.
4. If prompted, enter the PIN.
5. Change any scan settings, and then touch Start Scan.
NOTE: The connection might take some time, depending on network traic and connection speed.
Use Scan to Email
1. Load your original print-side down on the scanner glass or print-side up in the document feeder. For
more information, see Load an original on the scanner glass or Load an original in the document feeder.
2. Touch Scan, and then touch Email.
3. On the control panel display, select the name that corresponds to the Outgoing Email Prole you want to
use.
4. If prompted, enter the PIN.
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5. Select the TO email address (the email recipient) or enter an email address.
6. Enter or change the SUBJECT for the email message.
7. Change any scan settings, and then touch Start Scan.
NOTE: The connection might take some time, depending on network traic and connection speed.
Use HP Digital Fax
After you set up HP Digital Fax, any black-and-white faxes that you receive print, by default, and then are saved to the designated destination—either the network folder or email address that you have specied.
● If you are using Fax to Network Folder, this process happens in the background. HP Digital Fax does not notify you when faxes are saved to the network folder.
● If you are using Fax to Email and if your email application is set to notify you when new email messages arrive in your inbox, you can see when new faxes arrive.

Near Field Communication (NFC)

With Near Field Communication (NFC), you can send print job from a NFC-enabled mobile device (such as a
smartphone or tablet) to the printer. Look for
device to this area to print.
For more information about supported mobile devices and capabilities, visit the HP Mobile Printing website at www.hp.com/go/mobileprinting . If a local version of this website is not available in your country/region or language, you might be directed to the HP Mobile Printing website in another country/region or language.
To use this feature, make sure your mobile device supports NFC.

Paper basics

The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper.
This section contains the following topics:
on the printer control panel, and then touch your mobile
HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
●
Recommended papers for printing
●
Order HP paper supplies
●
Tips for selecting and using paper
ENWW Near Field Communication (NFC) 17

Recommended papers for printing

If you want the best print quality, HP recommends using HP papers that are specically designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
● HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
o the printer. The printer supports several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x
right 15 cm), and 5 x 7 inches (13 x 18 cm) in two nishes - glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.
● HP Advanced Photo Paper
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a store­processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
● HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7 inches and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
Business documents
● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavyweight for an impressive look and feel.
● HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
● HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
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Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors.
● HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two­sided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
● HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer lasting documents.
● HP Oice Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It is acid-free for longer lasting documents.

Order HP paper supplies

The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Tips for selecting and using paper

For the best results, observe the following guidelines.
● Load only one type and one size of paper at a time into a tray or document feeder.
● Make sure the paper is loaded correctly when loading from the input tray or document feeder.
● Do not overload the tray or document feeder.
● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
tray or document feeder:
– Multipart forms
– Media that is damaged, curled, or wrinkled
– Media with cutouts or perforations
– Media that is heavily textured, embossed, or does not accept ink well
– Media that is too lightweight or stretches easily
– Media that contains staples or clips
ENWW Paper basics 19
Load paper
To load standard paper
1. Pull out the input tray completely.
2. Slide the paper guides towards the edges of the tray as far as possible.
● To slide the paper-width guides, press the button on the left paper-width guide and slide the guide at the same time.
● To slide the paper-length guide, press the button on the paper-length guide and slide the guide at the same time.
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