HP OfficeJet Pro 8030 User Manual

User Guide

HP OﬃceJet Pro 8030 series

HP company notices

THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE.

ALL RIGHTS RESERVED. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND SERVICES. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL WARRANTY. HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Mac, OS X, macOS, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.

ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.

Android and Chromebook are trademarks of Google LLC.

Amazon and Kindle are trademarks of Amazon.com, Inc. or its ailiates.

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from re or electric shock.

- Read and understand all instructions in the documentation that comes with the printer.

- Observe all warnings and instructions marked on the product.

- Unplug this product from wall outlets before cleaning.

- Do not install or use this product near water, or when you are wet.

- Install the product securely on a stable surface.

- Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

- If the product does not operate normally, see Solve a problem.

- There are no user-serviceable parts inside. Refer servicing to qualied service personnel.

Table of contents

1 Get started ................................................................................................................................................... 1

Accessibility ............................................................................................................................................................ 2

HP EcoSolutions (HP and the Environment) .......................................................................................................... 3

Understand the printer parts ................................................................................................................................. 6

Use the printer control panel ................................................................................................................................. 9

Paper basics ......................................................................................................................................................... 13

Load paper ........................................................................................................................................................... 16

Load an original on the scanner glass ................................................................................................................. 26

Load an original in the document feeder ............................................................................................................ 28

Update the printer ............................................................................................................................................... 29

Open the HP printer software (Windows) ............................................................................................................ 30

Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ............. 31

Turn the printer o .............................................................................................................................................. 32

2 Print ........................................................................................................................................................... 33

Print using a computer ........................................................................................................................................ 34

Print using the HP Smart app .............................................................................................................................. 40

Print with mobile devices .................................................................................................................................... 41

Tips for successful printing ................................................................................................................................. 42

3 Copy and scan .............................................................................................................................................. 44

Copy ..................................................................................................................................................................... 45

Scan ...................................................................................................................................................................... 46

Tips for copy and scan success ............................................................................................................................ 53

4 Fax ............................................................................................................................................................. 54

Send a fax ............................................................................................................................................................ 55

Receive a fax ........................................................................................................................................................ 60

Set up phone book contacts ................................................................................................................................ 65

Change fax settings ............................................................................................................................................. 68

Fax and digital phone services ............................................................................................................................ 72

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Fax on Voice over Internet Protocol .................................................................................................................... 73

Use reports .......................................................................................................................................................... 74

Additional fax setup ............................................................................................................................................ 78

5 Web Services ............................................................................................................................................. 102

What are Web Services? ..................................................................................................................................... 103

Set up Web Services .......................................................................................................................................... 104

Use Web Services ............................................................................................................................................... 106

Remove Web Services ........................................................................................................................................ 108

6 Work with cartridges .................................................................................................................................. 109

Information on cartridges and the printhead ................................................................................................... 110

Some color ink is used even when printing with black cartridge only ............................................................. 111

Check the estimated ink levels .......................................................................................................................... 112

Replace the cartridges ....................................................................................................................................... 113

Order cartridges ................................................................................................................................................. 117

Store printing supplies ...................................................................................................................................... 118

Anonymous usage information storage ........................................................................................................... 119

Cartridge warranty information ........................................................................................................................ 120

7 Network setup ........................................................................................................................................... 121

Set up the printer for wireless communication ................................................................................................ 122

Change network settings .................................................................................................................................. 126

Use Wi-Fi Direct ................................................................................................................................................. 128

8 Printer management tools .......................................................................................................................... 131

Toolbox (Windows) ............................................................................................................................................ 132

Embedded web server ....................................................................................................................................... 133

9 Solve a problem ......................................................................................................................................... 136

Get help with HP online troubleshooting .......................................................................................................... 137

Get help from the printer control panel ............................................................................................................ 138

Get help from the HP Smart app ....................................................................................................................... 139

Get help in this guide ......................................................................................................................................... 140

Understand printer reports ............................................................................................................................... 166

Solve problems using Web Services .................................................................................................................. 168

Maintain the printer ........................................................................................................................................... 169

Restore original factory defaults and settings ................................................................................................. 173

HP support ......................................................................................................................................................... 175

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10 Technical information .............................................................................................................................. 176

Specications ..................................................................................................................................................... 177

Regulatory notices ............................................................................................................................................. 180

Environmental product stewardship program .................................................................................................. 188

Index ........................................................................................................................................................... 196

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1 Get started

This guide provides details about how to use the printer and how to resolve problems.

●

Accessibility

●

HP EcoSolutions (HP and the Environment)

●

Understand the printer parts

●

Use the printer control panel

●

Paper basics

●

Load paper

●

Load an original on the scanner glass

●

Load an original in the document feeder

●

Update the printer

●

Open the HP printer software (Windows)

●

Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device

●

Turn the printer o

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Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

● Visual

The HP software is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.

● Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach.

For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging website (www.hp.com/accessibility).

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HP EcoSolutions (HP and the Environment)

HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the oice.

For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.

●

Power Management

●

Quiet Mode

●

Optimize Printing Supplies

Power Management

Use Sleep Mode, Auto-O and Schedule On/O to conserve electricity.

Sleep mode

Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after ve minutes of inactivity.

Use the following instructions to change the period of inactivity before the printer sleeps.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, touch .

2. Touch Sleep Mode, and then touch the desired option.

Auto-O

This feature turns the printer o after 8 hours of inactivity to help reduce energy use. Auto-O turns the printer o completely, so you must use the Power button to turn on the printer again.

If your printer supports this energy saving feature, Auto-O is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use.

● Auto-O is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi

Direct capability, or is not using these capabilities.

● Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer

with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.

Schedule On and O

Use this feature to automatically turn the printer on or o on selected days. For example, you can schedule the printer to turn on at 8 a.m. and turn o at 8 p.m. from Monday to Friday. In this way, you save energy during the night and weekends.

Use the following instructions to schedule the day and time for On and O.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, touch .

2. Touch Schedule On/O.

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3. Touch the toggle button next to Schedule On or Schedule O to turn it on.

4. Touch the time option, and then follow the onscreen messages to set the day and time to turn the

CAUTION: Always turn the printer o properly, using either Schedule O or (the Power button) located

on the front left side of the printer.

If you improperly turn the printer o, the print carriage might not return to the correct position, causing problems with the cartridges and print quality issues.

Never turn o the printer when cartridges are missing. HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the remaining cartridges, or damage to the ink system.

Quiet Mode

Quiet Mode slows down printing to reduce overall noise without aecting print quality. It only works when printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o. Quiet Mode is o by default.

NOTE: Quiet Mode does not work if you print photos or envelopes.

You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday.

printer o and on.

To turn on Quiet Mode from the printer control panel

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch ( Setup ).

2. Touch Quiet Mode .

3. Touch the toggle button next to Quiet Mode to turn it on.

To create a schedule for Quiet Mode from the printer control panel

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch ( Setup ).

2. Touch Quiet Mode .

3. Turn on Quiet Mode .

4. Touch the toggle button next to Schedule to turn it on, and then change the start time and end time of

the schedule.

To turn on Quiet Mode while the printer is printing

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then select the current print job in progress.

2. On the printing screen, touch (Quiet Mode) to turn it on.

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NOTE: Quiet Mode is turned on only after the current page is printed and is only used for the current print

job.

To turn Quiet Mode on or o from the printer software (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows).

2. Click Quiet Mode .

3. Select On or O .

4. Click Save Setting.

To turn Quiet Mode on or o from the Embedded Web Server (EWS)

1. Open the EWS. For more information, see Open the embedded web server.

2. Click the Settings tab.

3. In the Preferences section, select Quiet Mode , and then select On or O .

4. Click Apply.

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:

● Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit

www.hp.com/recycle.

● Optimize paper usage by printing on both sides of the paper.

● Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.

● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.

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Understand the printer parts

This section contains the following topics:

●

Top and front view

●

Printing supplies area

●

Back view

Top and front view

1 Document feeder

2 Document feeder paper-width guides

3 Document feeder tray

4 Document feeder output extension

5 Scanner lid

6 Scanner glass

7 Output tray

8 Output tray extension

9 Input tray

10 Power button

11 Front USB port

NOTE: This feature is available with some models of the printer.

12 Front door

13 Control panel display

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Printing supplies area

1 Cartridge access door

2 Front door

3 Printhead

4 Cartridges

NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.

Avoid removing supplies for extended periods of time. Do not turn the printer o when a cartridge is missing.

Back view

1 Ethernet network port

2 Rear USB port

Fax port (Ext)

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Fax port (Line)

5 Power input

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Use the printer control panel

This section contains the following topics:

●

Lift the control panel

●

Overview of buttons and lights

●

Function buttons

●

Dashboard icons

●

Change printer settings

Lift the control panel

You can move the control panel for easier use.

● Push the upper part of the control panel to lift it.

NOTE: Return the control panel to its original position by pushing down the bottom until it is back in

place.

Overview of buttons and lights

The following diagram and related table provide a quick reference to the printer control panel features.

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Label Name and Description

1 Wireless light: Indicates the status of the printer's wireless connection.

● Solid blue light indicates that wireless connection has been established and you can print.

● Slow blinking light with clear pause indicates that wireless is on, but not congured. To connect your printer, see Set up the

printer for wireless communication.

● Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is

within the range of wireless signal.

● Fast blinking light indicates wireless error. Refer to the message on the printer display.

● If the wireless light is o, wireless is turned o.

2 Back button: Returns to the previous menu.

3 Home button: Returns to the home screen from any other screen.

4 Help button: Opens the Help menu when on the Home screen, or shows contextual help content if it is available for the current

operation when on other screens.

Function buttons

Function button Purpose

Copy Copy document, ID card, or photo.

Scan Scan document.

Photo Print photo from USB ash drive.

Fax Set up fax, send fax, or reprint received fax.

Apps Access to the apps for your printer.

Dashboard icons

The Dashboard on the printer control panel lets you access the icons on the display, check the status of the printer, or monitor and manage current and scheduled printer tasks.

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To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.

Icon Purpose

Setup: Displays the setup screen for changing preferences, network setup, Wi-

Fi Direct, Web Services setup, fax setup, and other maintenance settings and generating reports.

Wireless: Displays wireless status and menu options. For more information, see

Set up the printer for wireless communication.

NOTE: (Ethernet) and (Wireless) will not be displayed at the same

time. Showing the Ethernet icon or the wireless icon depends on the way your printer is connected to the network. If the network connection of the printer has

not been set up, then the printer control panel display shows (Wireless) by

default.

Ethernet: Shows that an Ethernet network connection exists and also provides easy access to the the network status screen.

HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or view the printer email address. For more information, see HP ePrint .

Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You can also change settings and print a guide.

Change printer settings

Use the control panel to change the printer functions and settings, print reports, or get help for the printer.

TIP: If the printer is connected to a computer, you can also change the printer settings using the printer

management tools in the software.

For more information about these tools, see Printer management tools.

Ink: Displays the estimated ink levels.

NOTE: Ink level alerts and indicators provide estimates for planning purposes

only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until prompted to do so.

Fax Status: Displays status information for the Auto Answer function, fax logs, and the fax sound volume.

HP EcoSolutions: Displays a screen where you can congure some of the printer's environmental features.

ENWW Use the printer control panel 11

To change settings for a function

The Home screen of the control panel display shows the available functions for the printer. Some features of the functions allows you to change settings.

1. Select Copy or Scan and then select the desired option.

2. After selecting a function, touch ( Settings ), scroll through the available settings, and then touch

the setting you want to change.

3. Follow the prompts on the control panel display to change the settings.

TIP: Touch (Home) to return to the Home screen.

To change the printer settings

To change the printer settings or print reports, use the options available on the Setup menu.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch

2. Touch and scroll through the screens.

3. Touch the screen items to select screens or options.

( Setup ).

Touch (Home) to return to the Home screen.

TIP:

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Paper basics

The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at

www.hp.com for more information about HP paper.

This section contains the following topics:

●

Recommended papers for printing

●

Order HP paper supplies

●

Tips for selecting and using paper

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Order HP paper supplies

The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.

To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

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Tips for selecting and using paper

For the best results, observe the following guidelines.

● Load only one type and one size of paper at a time into a tray or document feeder.

● Make sure the paper is loaded correctly when loading from the input tray or document feeder.

● Do not overload the tray or document feeder.

● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the

tray or document feeder:

– Multipart forms

– Media that is damaged, curled, or wrinkled

– Media with cutouts or perforations

– Media that is heavily textured, embossed, or does not accept ink well

– Media that is too lightweight or stretches easily

Media that contains staples or clips

–

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Load paper

To load standard paper

1. Pull out the input tray.

NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type

or size.

2. Slide the paper-width guides to the edges of the input tray.

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3. Insert the paper in portrait orientation and with the side to be printed facing down.

Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray. Also, make sure the stack of paper does not exceed the stack height marking on the left edge of the tray.

NOTE: Do not load paper while the printer is printing.

4. Adjust the paper-width guides until they touch the left and right edges of the stack of paper.

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5. Reinsert the input tray into the printer.

6. Pull out the output tray extension as shown.

To load legal paper

1. Pull out the input tray.

NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type

or size.

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2. Slide the paper-width guides to the edges of the input tray.

3. Press the button near the front left of the tray to extend the input tray.

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4. Insert the paper in portrait orientation and with the side to be printed facing down.

NOTE: Do not load paper while the printer is printing.

5. Adjust the paper-width guides until they touch the left and right edges of the stack of paper.

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6. Reinsert the input tray into the printer.

NOTE: When you insert the input tray, the input tray extension remains outside of the printer. This is

the expected result.

7. Pull out the output tray extension as shown.

To load an envelope

1. Pull out the input tray.

NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type

or size.

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2. Slide the paper-width guides to the edges of the input tray.

3. Insert the envelope in portrait orientation and with the side to be printed facing down.

For information on the maximum number of envelope allowed in the tray, see Specications.

NOTE: Do not load paper while the printer is printing.

4. Adjust the paper-width guides until they touch the left and right edges of the stack of envelope.

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5. Reinsert the input tray into the printer.

6. Pull out the output tray extension as shown.

To load cards and photo paper

1. Pull out the input tray.

NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type

or size.

ENWW Load paper 23

2. Slide the paper-width guides to the edges of the input tray.

3. Insert the cards or photo paper in portrait orientation and with the side to be printed facing down.

Make sure the stack of card or photo is aligned with the appropriate paper size lines on the front of the tray. Also, make sure the stack of card or photo does not exceed the stack height marking on the left edge of the tray.

NOTE: Do not load paper while the printer is printing.

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4. Adjust the paper-width guides until they touch the left and right edges of the stack of paper.

5. Reinsert the input tray into the printer.

6. Pull out the output tray extension as shown.

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Load an original on the scanner glass

You can copy, scan, or fax originals by loading them on the scanner glass.

NOTE: The scanner might not work correctly if the scanner glass and lid backing are not clean. For more

information, see Maintain the printer.

NOTE: Remove all originals from the document feeder tray before lifting the lid on the printer.

To load an original on the scanner glass

1. Lift the scanner lid.

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2. Load your original print-side down and align it with the marking on the rear left corner of the glass.

TIP: For more help on loading an original, refer to the engraved guides along the edge of the scanner

glass.

3. Close the lid.

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Load an original in the document feeder

You can copy, scan, or fax a document by placing it in the document feeder.

CAUTION: Do not load photos in the document feeder, this might cause damage to your photos. Use only

paper that is supported by the document feeder.

NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your originals in the

document feeder. For those features to work, load your originals on the scanner glass.

To load an original in the document feeder

1. Load your original print-side up into the document feeder.

a. If you are loading an original printed in portrait orientation, place the pages so that the top edge of

the document goes in rst. If you are loading an original printed in landscape orientation, place the pages so that the left edge of the document goes in rst.

b. Slide the paper into the document feeder until you hear a tone or see a message on the printer

control panel display indicating that the loaded pages were detected.

TIP: For more help on loading originals in the document feeder, refer to the diagram on the document

feeder tray.

2. Slide the paper-width guides inward until they stop at the left and right edges of the paper.

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Update the printer

By default, if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates.

To update the printer using the printer control panel

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( Setup )

2. Touch Printer Maintenance .

3. Touch Update the Printer .

4. Touch Check for Printer Updates Now.

To enable the printer to automatically check for updates

NOTE: The default setting of Auto Update is On .

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch

2. Touch Printer Maintenance.

3. Touch Update the Printer.

(Setup).

4. Touch Printer Update Options.

5. Select Install Automatically (Recommended), Alert When Available or Do Not Check.

To update the printer using the embedded web server

1. Open the EWS.

For more information, see Embedded web server.

2. Click the Tools tab.

3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions.

NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts.

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen

instructions to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.

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Open the HP printer software (Windows)

After installing the HP printer software, depending on your operating system, do one of the following:

● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the

icon with the printer name.

● Windows 8.1: Click the down arrow in the lower left corner of the Start screen, and then select the

printer name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select

the printer name.

● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for

the printer, and then select the icon with the printer name.

NOTE: If you have not installed the HP printer software, visit 123.hp.com to download and install the

necessary software.

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Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device

HP Smart (formerly known as HP All-in-One Printer Remote) helps you to set up, scan, print, share, and manage your HP printer. You can share documents and images through email, text messages, and popular cloud and social media services (such as iCloud, Google Drive, Dropbox, and Facebook). You can also set up new HP printers, as well as monitor and order supplies.

NOTE: The HP Smart app might not be available in all languages. Some features might not be available with

all printer models.

To install the HP Smart app

● The HP Smart app is supported on iOS, Android, and Windows 10 devices. To install the app on your

device, go to 123.hp.com and follow the onscreen instructions to access your device’s app store.

To open the HP Smart app on a Windows 10 computer

● After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from

the app list.

Connect to your printer

● Make sure that your device is connected to the same network as the printer. Then HP Smart will

automatically detect the printer.

Get more information about the HP Smart app

For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart

app, Scan using HP Smart and Get help from the HP Smart app .

For more information about using HP Smart for printing, scanning, accessing printer features, and troubleshooting issues, go to:

● iOS/Android: www.hp.com/go/hpsmart-help

● Windows: www.hp.com/go/hpsmartwin-help

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Turn the printer o

Press (the Power button) to turn o the printer. Wait until the power light turns o before unplugging the power cord or turning o a power strip.

CAUTION: If you incorrectly turn the printer o, the print carriage might not return to the correct position,

causing problems with the cartridges and print quality issues.

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2 Print

Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specic types of paper, or use special features.

●

Print using a computer

●

Print using the HP Smart app

●

Print with mobile devices

●

Tips for successful printing

ENWW 33

Print using a computer

●

Print documents

●

Print brochures

●

Print on envelopes

●

Print photos

●

Print on special and custom-size paper

●

Print on both sides (duplexing)

●

Print using a Mac desktop or laptop

NOTE: You can also use the HP Smart app to print from mobile devices. For more information, see Print

using the HP Smart app.

Print documents

To print documents (Windows)

1. Load paper in the input tray. For more information, see Load paper.

2. From your software, select Print.

3. Make sure your printer is selected.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

NOTE: To set print settings for all print jobs, make the changes in the HP software. For more

information on the HP software, see Printer management tools.

5. Select the appropriate options.

● On the Layout tab, select Portrait or Landscape orientation.

● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the

Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.

● Click Advanced to select the appropriate paper size from the Paper Size drop-down list.

NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the

paper size on the printer control panel.

If you want to change other print settings, click the other tabs. For more printing tips, see Printer

settings tips .

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

34 Chapter 2 Print ENWW

Print brochures

To print brochures (Windows)

1. Load paper in the input tray. For more information, see Load paper.

2. On the File menu in your software application, click Print .

3. Make sure your printer is selected.

4. To change settings, click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties , Options , Printer Setup , Printer , or Preferences .

NOTE: To set print settings for all print jobs, make the changes in the HP software. For more

information on the HP software, see Printer management tools.

5. Select the appropriate options.

● On the Layout tab, select Portrait or Landscape orientation.

● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the

Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.

● Click Advanced to select the appropriate brochure size from the Paper Size drop-down list.

NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the

paper size on the printer control panel.

If you want to change other print settings, click the other tabs. For more printing tips, see Printer

settings tips .

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

Print on envelopes

Avoid envelopes with the following characteristics:

● Very slick nish

● Self-stick adhesives, clasps, or windows

● Thick, irregular, or curled edges

● Areas that are wrinkled, torn, or otherwise damaged

Make sure the folds of envelopes you load in the printer are sharply creased.

NOTE: For more information about printing on envelopes, see the documentation available with the

software program you are using.

ENWW Print using a computer 35

To print envelopes (Windows)

1. Load paper in the input tray. For more information, see Load paper.

2. On the File menu in your software, click Print.

3. Make sure your printer is selected.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

NOTE: To set print settings for all print jobs, make the changes in the HP software. For more

information on the HP software, see Printer management tools.

5. Select the appropriate options.

● On the Layout tab, select Portrait or Landscape orientation.

● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the

Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.

● Click Advanced to select the appropriate envelope size from the Paper Size drop-down list.

NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the

paper size on the printer control panel.

If you want to change other print settings, click the other tabs. For more printing tips, see Printer

settings tips .

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

Print photos

You can print a photo from a computer.

Do not leave unused photo paper in the input tray. The paper might start to curl, which could impair the quality of your printout. Photo paper should be at before printing.

TIP: You can use this printer to print documents and photos on your mobile device (such as a smartphone or

tablet). For more information, visit the HP Mobile Printing website ( www.hp.com/go/mobileprinting ). (At this time, this website might not be available in all languages.)

To print a photo from the computer (Windows)

1. Load paper in the input tray. For more information, see Load paper.

2. From your software, select Print.

3. Make sure your printer is selected.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

36 Chapter 2 Print ENWW

5. Select the appropriate options.

● On the Layout tab, select Portrait or Landscape orientation.

● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the

Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.

● Click Advanced to select the appropriate photo size from the Paper Size drop-down list.

NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the

paper size on the printer control panel.

If you want to change other print settings, click the other tabs. For more printing tips, see Printer

settings tips .

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

NOTE: After the printing is nished, remove unused photo paper from the input tray. Store the photo paper

so it does not start to curl, which could reduce the quality of your printout.

Print on special and custom-size paper

If your application supports custom-size paper, set the size in the application before printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom-size paper.

To set up custom sizes (Windows)

1. Depending on your operating system, do one of the following:

● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel, and then click View devices and printers under Hardware and Sound. Select the printer name, and click Print server properties .

● Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers. Click or tap the printer name, and click or tap Print server properties.

● Windows 7: From the Windows Start menu, click Devices and Printers. Select the printer name, and select Print server properties.

2. Select the Create a new form checkbox.

3. Enter the name of the custom size paper.

4. Enter the dimensions of the custom size in the Form description (measurements) section.

5. Click Save Form, and then click Close.

ENWW Print using a computer 37

To print on special or custom-size paper (Windows)

NOTE: Before you can print on custom-size paper, you must set up the custom size in the Print Server

Properties.

1. Load the appropriate paper in the input tray. For more information, see Load paper.

2. From the File menu in your software application, click Print.

3. Make sure your printer is selected.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

NOTE: To set print settings for all print jobs, make the changes in the HP software. For more

information on the HP software, see Printer management tools.

5. On the Layout tab or Paper/Quality tab, click the Advanced button.

6. In the Paper/Output area, select the custom size from the Paper Size drop-down list.

NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the

paper size on the printer control panel.

7. Select any other print settings that you want, and then click OK.

8. Click Print or OK to begin printing.

Print on both sides (duplexing)

To print on both sides of the page (Windows)

1. Load paper in the input tray. For more information, see Load paper.

2. From your software, select Print.

3. Make sure your printer is selected.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

NOTE: To set print settings for all print jobs, make the changes in the HP software. For more

information on the HP software, see Printer management tools.

5. Select the appropriate options.

● On the Layout tab, select Portrait or Landscape orientation, and then select an appropriate ipping paper option from the Print on Both Sides drop-down list.

● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.

● Click Advanced to select the appropriate paper size from the Paper Size drop-down list.

38 Chapter 2 Print ENWW

NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the

paper size on the printer control panel.

If you want to change other print settings, click the other tabs. For more printing tips, see Printer

settings tips .

NOTE: The printer supports automatic two-sided printing of A4, Letter, Executive, and JIS B5 paper

sizes.

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

Print using a Mac desktop or laptop

Instructions for HP AirPrint-compatible printers and Mac computers with macOS and OS X 10.7 (Lion) and later.

Printer connected to network

If your printer is already set up and connected to your wireless network, you can enable printing from a Mac desktop or laptop using the System Preferences menu.

1. Open System Preferences and select Printers and Scanners.

2. Click Add + to set up the printer on your Mac. Choose your printer from the displayed list of network

printers, then click Add. This will install the available print, scan, or fax drivers for your printer.

These instructions let you print from your Mac. Continue to use the HP Smart app to monitor ink levels and printer alerts.

Printer not connected to network

● If you have not set up or connected your printer to your network, go to 123.hp.com to install the

necessary software. When you complete printer setup, use the HP Utility from the Applications folder to monitor ink levels and printer alerts.

ENWW Print using a computer 39

Print using the HP Smart app

This section provides basic instructions for using the HP Smart app to print from your Android, iOS, or Windows 10 device. For more information about using the HP Smart app, go to:

● iOS/Android: www.hp.com/go/hpsmart-help

● Windows: www.hp.com/go/hpsmartwin-help

To print from a Windows 10 device

1. Load paper in the input tray. For more information, see Load paper.

2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from

an iOS, Android, or Windows 10 device.

3. On the HP Smart Home screen, make sure your printer is selected.

TIP: If you want to select a dierent printer, click or tap the Printer icon on the toolbar at the left side

of the screen, and then select Select a Dierent Printer to view all available printers.

4. Click or tap Print Photos, locate a photo you want to print, and then click or tap Select Photos to Print.

-or-

Click or tap Print Documents, locate a PDF document you want to print, and then click or tap Print.

5. Select the appropriate options. To view more settings, click or tap More settings. For more information

about printing settings, see Printer settings tips .

6. Click or tap Print to begin printing.

To print from an Android or iOS device

1. Open the HP Smart app.

2. Tap the Plus icon if you need to change to a dierent printer, or add a new printer.

3. Tap a printing option (for example, Print Photos or Print Documents, etc.). You can print photos and

documents from your device, cloud storage, or social media sites.

4. Select the photo or document you want to print.

5. Tap Print.

40 Chapter 2 Print ENWW

Print with mobile devices

Print from mobile devices

You can print documents and photos directly from your mobile devices, including iOS, Android, Windows Mobile, Chromebook and Amazon Kindle.

NOTE: You can also use the HP Smart app to print from mobile devices. For more information, see Print

using the HP Smart app.

1. Make sure your printer is connected to the same network as your mobile device.

2. Enable printing on your mobile device:

● iOS: Use the Print option from the Share menu or .

NOTE: Devices running iOS 4.2 or later have AirPrint preinstalled.

● Android: Download the HP Print Service Plugin (supported by most Android devices) from the Google Play Store and enable it on your device.

NOTE: The HP-print plugin is supported on Android OS 4.4 KitKat and later.

● Windows Mobile: Tap Print from the Device menu. No setup is required since the software is preinstalled.

NOTE: If your printer is not listed, you might need to do a one-time setup of the printer using the

Add Printer wizard.

● Chromebook: Download and install the HP Print for Chrome app from the Chrome Web Store to enable both Wi-Fi and USB printing.

● Amazon Kindle Fire HD9 and HDX: The rst time you select Print on your device, the HP Print Service Plugin is automatically downloaded to enable mobile printing.

NOTE: For detailed information about enabling printing from your mobile devices, visit the HP Mobile

Printing website ( www.hp.com/go/mobileprinting ). If a local version of this website is not available in your country/region or language, you might be directed to the HP Mobile Printing website in another country/region or language.

3. Make sure the loaded paper matches the paper settings of the printer (see Load paper for more

information). Accurately setting the paper size for the paper that is loaded enables your mobile device to know what paper size it is printing.

ENWW Print with mobile devices 41

Tips for successful printing

To print successfully, the HP cartridges should be functioning properly with suicient ink, the paper should be loaded correctly, and the printer should have the appropriate settings.

●

Ink tips

●

Paper loading tips

●

Printer settings tips

Ink tips

Following are the ink tips for successful printing:

● If the print quality is not acceptable, see Printing issues for more information.

● Use Original HP cartridges.

Original HP cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs

required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased Original HP cartridges, go to www.hp.com/go/anticounterfeit.

● Install both the black and color cartridges correctly.

For more information, see Replace the cartridges.

● Check the estimated ink levels in the cartridges to make sure there is suicient ink.

For more information, see Check the estimated ink levels.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an

indicator shows low ink levels, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until you are prompted to.

● Always turn o the printer with (the Power button) to allow the printer to protect the nozzles.

Paper loading tips

For more information, also see Load paper.

● Ensure the paper is loaded in the input tray properly, and set the correct media size and media type.

Upon loading paper in input tray, you will be prompted to set the media size and media type from the control panel.

● Load a stack of paper (not just one page). All the paper in the stack should be of the same size and type

to avoid a paper jam.

● Load paper with the print-side down.

● Ensure that paper loaded in the input tray lays at and the edges are not bent or torn.

● Adjust the paper-width guides in the input tray to t snugly against all paper. Make sure the guides do

not bend the paper in the tray.

42 Chapter 2 Print ENWW

Printer settings tips

Software settings selected in the print driver only apply to printing, they do not apply to copying or scanning.

You can print your document on both sides of the paper. For more information, see Print on both sides

(duplexing).

Printer settings tips (Windows)

● To change default print settings, open the HP printer software, click Print, Scan & Fax , and then click

Set Preferences. For information how to open the printer software, see Open the HP printer software

(Windows).

● To understand paper and paper tray settings:

– Paper Size: Select the paper size you loaded in the input tray.

– Media: Select the paper type you are using.

● To understand color or black and white settings:

– Color: Uses ink from all cartridges for full color prints.

– Black & White or Black Ink Only: Uses the black ink only for normal or lower quality black and

white prints.

– High Quality Grayscale: Uses ink from both the color and black cartridges to produce a wider

range of black and grey tones for high quality black and white prints.

● To understand print quality settings:

The print quality is measured in print resolution dots per inch (dpi). Higher dpi produces clearer and more detailed prints, but slows print speed and might use more ink.

– Draft: Lowest dpi typically used when ink levels are low or when high quality prints are not needed.

– Better: Suitable for most print jobs.

– Best: Better dpi than Better.

– Max DPI Enabled: Highest dpi setting available for print quality.

● To understand page and layout settings:

– Orientation: Select Portrait for vertical prints or Landscape for horizontal prints.

– Print on Both Sides: Automatically ip the pages after one side of the paper prints out so that you

can print on both sides of the paper.

○ Flip on Long Edge: Select it if you want to ip pages by the long edge of the paper when

printing on both sides of the paper.

○ Flip on Short Edge: Select it if you want to ip pages by the short edge of the paper when

printing on both sides of the paper.

– Pages per Sheet: Helps you specify the order of the pages if you print the document with more

than two pages per sheet.

ENWW Tips for successful printing 43

3 Copy and scan

●

Copy

●

Scan

●

Tips for copy and scan success

44 Chapter 3 Copy and scan ENWW

Copy

To copy document or ID card

1. Make sure you have paper loaded in the input tray. For more information, see Load paper.

2. Place your original print-side down on the scanner glass or print-side up in the document feeder.

3. From the printer control panel display, touch Copy .

4. Select the desired option.

5. Enter the number of copies by using the keypad or make changes to other settings.

TIP: To save your settings as defaults for future jobs, touch ( Copy Settings ), and then touch Save

Current Settings.

6. Touch Copy .

TIP: By default, the printer is set to copy in color. If you want to copy in black-and-white, touch

( Copy Settings ) to change the default color.

ENWW Copy 45

Scan

You can scan documents, photos, and other paper types, and send them to a variety of destinations, such as a computer or an email recipient.

When scanning a borderless original, use the scanner glass and not the document feeder.

NOTE: Some scan functions are only available after you have installed the HP printer software.

TIP: If you have problems scanning documents, see Copy and scan issues.

Scan to a computer

Before scanning to a computer, make sure you have already installed the HP recommended printer software. The printer and computer must be connected and turned on.

In addition, on Windows computers, the printer software must be running prior to scanning.

To scan an original to a computer from the printer control panel

Please make sure the printer has already connected to the computer before scanning.

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. Touch Scan from the control panel, and then select Computer .

3. Select your computer name.

4. Touch Start Scan.

To enable the scan to a computer feature (Windows)

If the printer is connected to the computer with a USB connection, the feature for scanning to computer is enabled by default and cannot be disabled.

If you are using network connection, follow these instructions if the feature has been disabled, and you wish to enable it again.

1. Open the HP printer software. For more information, see Open the HP printer software (Windows).

2. Click Print, Scan & Fax , and then click Scan .

3. Select Manage Scan to Computer.

4. Click Enable.

To scan a document or photo to a le (Windows)

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. Open the HP printer software. For more information, see Open the HP printer software (Windows).

3. In the printer software, click Scan a Document or Photo .

4. Select the type of scan you want and then click Scan .

● Choose Save as PDF to save the document (or photo) as a PDF le.

● Choose Save as JPEG to save the photo (or document) as an image le.

46 Chapter 3 Copy and scan ENWW

NOTE: The initial screen allows you to review and modify basic settings. Click the More link at the top

right corner of the Scan dialog box to review and modify detailed settings.

For more information, see Change scan settings (Windows).

Scan to a memory device

You can scan directly to a USB ash drive from the printer control panel without using a computer or the HP printer software.

CAUTION: Do not remove the ash drive from the printer USB port while it is being accessed by the printer.

This can damage the les on the USB ash drive. You can safely remove a USB ash drive only when the USB port light is not blinking.

NOTE: The printer does not support encrypted USB ash drives.

To scan an original to a USB from the printer control panel

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. Insert a USB ash drive.

3. Touch Scan , and then select USB.

4. Touch Setup icon to make changes to scan options, if needed.

5. Touch Save icon.

Scan to email

●

Scan to email through Scan function

This section contains the following topics:

●

Set up Scan to Email

●

Scan a document or photo to email

Set up Scan to Email

To set up Scan to Email

You need to set up email addresses rst, and then scan and email your documents.

NOTE: You need a network-connected computer to set up Scan to Email.

1. From Home screen, touch Scan, and then touch Email.

2. On the Email Prole Not Set Up screen, touch Next.

3. Touch Using the HP Software Installed on a Computer or Using a Web Browser, and then follow the

onscreen message to set up email prole.

ENWW Scan 47

Scan a document or photo to email

To scan a document or photo to email from the control panel

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. From Home screen, touch Scan, and then touch Email.

3. Conrm the email account that you want to use, and touch Continue.

If you want to change email account, touch , select the email account you want to use, and then touch

Continue.

4. Enter recipient's email address in the To eld.

Or touch , select the email account you want to send to, and then touch Continue.

5. Enter email subject in the Subject eld.

6. Touch if you want to preview scanned photo or document.

Touch to change settings.

7. Touch Send.

8. Touch Finish when the scan completes. Or touch Add Page to add another page.

Scan using HP Smart

You can use the HP Smart app to scan documents or photos from the printer's scanner, and you can also scan using your device camera. HP Smart includes editing tools that allow you to adjust the scanned image before saving or sharing. You can print, save your scans locally or in cloud storage, and share them via email, SMS, Facebook, Instagram, etc. To scan with HP Smart, follow the instructions provided in the appropriate section below, depending on the type of device you are using.

●

Scan from a Windows 10 device

●

Scan from an Android or iOS device

This section provides basic instructions for using the HP Smart app to scan from your Android, iOS, or Windows 10 device. For more information about using the HP Smart app, go to:

● iOS/Android: www.hp.com/go/hpsmart-help

● Windows: www.hp.com/go/hpsmartwin-help

Scan from a Windows 10 device

To scan a document or photo using the printer scanner

1. Load the original print-side up in the document feeder, or load the original print-side down on the right

front corner of the scanner glass.

2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from

an iOS, Android, or Windows 10 device.

3. Select Scan, and then select Scanner.

48 Chapter 3 Copy and scan ENWW

4. Click or tap the Settings icon to modify the basic settings.

NOTE: Be sure to select the correct input source if your printer supports scan from both the document

feeder and scanner glass.

5. Click or tap the Scan icon. A preview of the scan appears.

6. On the preview screen, make any adjustments if necessary:

● Click or tap Add Pages to add more documents or photos.

● Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness,

saturation, or angle.

7. Select the le type you want, and then click or tap the Print, Save, or Share icon to print or save your

scan, or share your scan with others.

To scan a document or photo using the device camera

If your device has a camera, you can use the HP Smart app to scan a printed document or photo with the device camera. You can then use HP Smart to edit, save, print or share the image.

1. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from

an iOS, Android, or Windows 10 device.

2. Select Scan, and then select Camera.

3. Put a document or photo in front of the camera, and then click or tap the round button at the bottom of

the screen to take an image.

4. Adjust boundaries if needed. Click or tap the Apply icon.

5. Make other adjustments if necessary:

● Click or tap Add Pages to add more documents or photos.

● Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness,

saturation, or angle.

6. Select the le type you want, and then click or tap the Print, Save, or Share icon to print or save your

scan, or share your scan with others.

To edit a previously scanned document or photo

HP Smart provides editing tools, such as crop or rotate, so that you can use to adjust a previously scanned document or photo on your device.

1. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from

an iOS, Android, or Windows 10 device.

2. Select Scan, and then select Import.

3. Select the document or photo that you want to adjust, and then click or tap Open.

4. Adjust boundaries if needed. Click or tap the Apply icon.

5. Make other adjustments if necessary:

ENWW Scan 49

● Click or tap Add Pages to add more documents or photos.

● Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness,

saturation, or angle.

6. Select the le type you want, and then click or tap the Print, Save, or Share icon to print or save your

scan, or share your scan with others.

Scan from an Android or iOS device

To scan from an Android or iOS device

1. Open the HP Smart app and then select a scan option:

● If you select to scan from the printer, tap the (Setup) icon in the scan screen to view and then change scan settings.

NOTE: Be sure to select the correct input source if your printer supports scan from both the

document feeder and scanner glass.

● If you scan with a camera, then make sure you are in a well-lit area and that the content you scan does not blend in with the surface it rests on.

2. When your scan is complete choose thePrint, Share, or Save it

Scan using Webscan

Webscan is a feature of the embedded web server that lets you scan photos and documents from your printer to your computer using a web browser.

This feature is available even if you did not install the printer software on your computer.

For more information, see Embedded web server.

NOTE: By default, Webscan is o. You can enable this feature from the EWS.

If you are unable to open Webscan in the EWS, your network administrator might have turned it o. For more information, contact your network administrator or the person who set up your network.

To enable Webscan

1. Open the embedded web server. For more information, see Embedded web server.

2. Click the Settings tab.

3. In the Security section, click Administrator Settings.

4. Select Webscan from EWS to enable Webscan.

5. Click Apply.

50 Chapter 3 Copy and scan ENWW

To scan using Webscan

Scanning using Webscan oers basic scan options. For additional scan options or functionality, scan from the HP printer software.

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. Open the embedded web server. For more information, see Embedded web server.

3. Click the Scan tab.

4. Click Webscan in the left pane, change any settings, and then click Start Scan .

Create a new scan shortcut (Windows)

You can create your own scan shortcut to make scanning easier. For example, you might want to regularly scan and save photos in PNG format, rather than JPEG.

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. Open the HP printer software. For more information, see Open the HP printer software (Windows).

3. In the printer software, click Scan a Document or Photo .

4. Click Create New Scan Shortcut .

5. Enter a descriptive name, choose an existing shortcut on which to base your new shortcut, and then click

Create .

For example, if you are creating a new shortcut for photos, choose either Save as JPEG or Email as JPEG . This makes available the options for working with graphics when scanning.

6. Change the settings for your new shortcut to meet your needs, and then click the save icon to the right

of the shortcut.

NOTE: The initial screen allows you to review and modify basic settings. Click the More link at the top

right corner of the Scan dialog box to review and modify detailed settings.

For more information, see Change scan settings (Windows).

Change scan settings (Windows)

You can modify any of the scan settings either for a singular use or save the changes to use permanently. These settings include options such as page size and orientation, scan resolution, contrast, and the folder location for saved scans.

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. Open the HP printer software. For more information, see Open the HP printer software (Windows).

3. In the printer software, click Scan a Document or Photo .

4. Click the More link in the top right corner of the HP Scan dialog box.

The detailed settings pane appears on the right. The left column summarizes the current settings for each section. The right column allows you to change the settings in the highlighted section.

ENWW Scan 51

5. Click each section at the left of the detailed settings pane to review the settings in that section.

You can review and change most settings using drop-down menus.

Some settings allow greater exibility by displaying a new pane. These are indicated by a + (plus sign) at the right of the setting. You must either accept or cancel any changes on this pane to return to the detailed settings pane.

6. When you have nished changing settings, do one of the following:

● Click Scan . You are prompted to save or reject the changes to the shortcut after the scan is

nished.

● Click the save icon to the right of the shortcut. It saves the changes into the shortcut so that you can reuse them next time. Otherwise, the changes only aect the current scan. Then click Scan .

Go online to learn more about using the HP Scan software. Learn how to do the following:

● Customize scan settings, such as image le type, scan resolution, and contrast levels.

● Scan to network folders and cloud drives.

● Preview and adjust images before scanning.

52 Chapter 3 Copy and scan ENWW

Tips for copy and scan success

Use the following tips to copy and scan successfully:

● Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as

part of the image.

● Load your original print-side down on the scanner glass and align it with the marking on the rear left

corner of the glass.

● To make a large copy of a small original, scan the original into the computer, resize the image in the

scanning software, and then print a copy of the enlarged image.

● If you want to adjust scan size, output type, scan resolution, or le type, and so on, start scan from the

printer software.

● To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the

software.

● If you want to scan a document with several pages into one le instead of multiple les, start the scan

with the printer software instead of selecting Scan from the printer display, or use document feeder to scan .

● If you scan from a mobile camera, make sure to scan in a well-lit area so that the original has good

contrast with the surface it is lying on.

ENWW Tips for copy and scan success 53

4 Fax

You can use the printer to send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time within 24 hours and set up phone book contacts to send faxes quickly and easily to frequently used numbers. From the printer control panel, you can also set a number of fax options, such as resolution and the contrast between lightness and darkness on the faxes you send.

NOTE: Before you begin faxing, make sure you have set up the printer correctly for faxing. You can verify the

fax is set up correctly by running the fax setup test from the printer control panel.

●

Send a fax

●

Receive a fax

●

Set up phone book contacts

●

Change fax settings

●

Fax and digital phone services

●

Fax on Voice over Internet Protocol

●

Use reports

●

Additional fax setup

54 Chapter 4 Fax ENWW

Send a fax

You can send a fax in a variety of ways, depending on your situation or need.

●

Send a standard fax

●

Send a standard fax from the computer

●

Send a fax from a phone

●

Send a fax using monitor dialing

●

Send a fax using printer memory

●

Send a fax to multiple recipients

●

Send a fax in Error Correction Mode

Send a standard fax

You can send a single-page fax, multiple-page fax, black-and-white fax or color fax by using the printer control panel.

NOTE: Send single-page faxes by placing the original on the glass. Send multiple page faxes using the

document feeder.

NOTE: If you need printed conrmation that your faxes were successfully sent, fax conrmation must be

enabled.

To send a standard fax from the printer control panel

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. From the printer control panel display, touch Fax .

3. Touch Send Now.

4. Enter the fax number by using the keypad or by selecting from the phone book.

TIP: To add a pause in the fax number you are entering, touch * repeatedly, until a dash (-) appears on

the display.

5. Touch Send .

TIP: By default, the printer is set to send a black-and-white fax. If you want to send a color fax, touch

( Fax Settings ) to change the default color.

If the printer detects an original loaded in the document feeder, it sends the document to the number you entered.

TIP: If the recipient reports issues with the quality of the fax, try changing the resolution or contrast of

your fax.

Send a standard fax from the computer

You can fax a document directly from your computer without printing it rst.

ENWW Send a fax 55

To use this feature, make sure you have installed the HP printer software on your computer, the printer is connected to a working telephone line, and the fax function is set up and functioning correctly.

To send a standard fax from the computer (Windows)

1. Open the document on your computer that you want to fax.

2. On the File menu in your software application, click Print.

3. From the Name list, select the printer that has “fax” in the name.

4. To change settings (such as selecting to send the document as a black fax or a color fax), click the

button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. After you have changed any settings, click OK.

6. Click Print or OK.

7. Enter the fax number and other information for the recipient, change any further settings for the fax,

and then click Send Fax. The printer begins dialing the fax number and faxing the document.

Send a fax from a phone

You can send a fax using your telephone extension. This allows you to talk with the intended recipient before sending the fax.

To send a fax from an extension phone

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. Dial the number by using the keypad on the phone that is connected to the printer.

If the recipient answers the telephone, inform the recipient that they should receive the fax on their fax machine after they hear fax tones. If a fax machine answers the call, you will hear fax tones from the receiving fax machine.

3. From the printer control panel display, touch Fax .

4. Touch Send Now.

5. When you are ready to send the fax, touch Send .

TIP: By default, the printer is set to send a black-and-white fax. If you want to send a color fax, touch

( Fax Settings ) to change the default color.

The telephone is silent while the fax is transmitting. If you want to speak to the recipient later, remain on the line until the transmission is complete. If you were nished talking to the recipient, you can hang up the telephone as soon as the fax begins transmitting.

Send a fax using monitor dialing

When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the printer. This enables you to respond to prompts while dialing, as well as control the pace of your dialing.

56 Chapter 4 Fax ENWW

TIP: If you are using a calling card and do not enter your PIN fast enough, the printer might start sending fax

tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, create a phone book contact to store the PIN for your calling card.

NOTE: Make sure the volume is turned on to hear a dial tone.

To send a fax using monitor dialing from the printer control panel

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. From the printer control panel display, touch Fax .

3. Touch Send Now.

4. Touch Send .

TIP: By default, the printer is set to send a black-and-white fax. If you want to send a color fax, touch

( Fax Settings ) to change the default color.

5. When you hear the dial tone, enter the number by using the keypad on the printer control panel.

6. Follow any prompts that might occur.

TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a phone

book contact, when prompted to enter your PIN, touch ( Phone Book ), and then touch Local Phone Book to select the phone book contact where you have your PIN stored.

Your fax is sent when the receiving fax machine answers.

Send a fax using printer memory

You can scan a black-and-white fax into memory and then send the fax from memory. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable. The printer scans the originals into memory and sends them once it is able to connect to the receiving fax machine. After the printer scans the pages into memory, you can immediately remove the originals from the document feeder tray or scanner glass.

NOTE: You can only send a black-and-white fax from memory.

To send a fax using printer memory

1. Ensure that Scan and Fax Method is turned on.

a. From the printer control panel display, touch Fax .

b. Touch Setup , and then touch Preferences .

c. Touch Scan and Fax Method to turn it on.

2. Load your original print-side down on the scanner glass or print-side up in the document feeder.

3. From the printer control panel display, touch Fax .

4. Touch Send Now.

ENWW Send a fax 57

5. Enter the fax number by using the keypad.

Or touch ( Phone Book ), and then touch Local Phone Book or Call History to select a number or group to dial.

6. Touch Send .

The printer scans the originals into memory and sends the fax when the receiving fax machine is available.

Send a fax to multiple recipients

You can send a fax to multiple recipients by creating a group phone book contact made up of two or more individual recipients.

To send a fax to multiple recipients using group phone book

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. From the printer control panel display, touch Fax .

3. Touch Send Now.

4. Touch ( Phone Book ), and then touch Local Phone Book .

5. Touch and select ( Group ) to switch to the group phone book.

6. Touch the name of the group that you want to send.

7. Touch Send .

Printer sends the document to all the numbers in the selected group.

TIP: If the recipient reports issues with the quality of the fax, try changing the resolution or contrast of

your fax.

Send a fax in Error Correction Mode

Error Correction Mode (ECM) prevents loss of data due to poor phone lines by detecting errors that occur

during transmission and automatically requesting retransmission of the erroneous portion. Phone charges are unaected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending time and phone charges, but sends the data much more reliably. The default setting is On . Turn ECM o only if it increases phone charges substantially, and if you can accept poorer quality in exchange for reduced charges.

If you turn ECM o:

● The quality and transmission speed of faxes you send and receive are aected.

● The Speed is automatically set to Medium .

● You can no longer send or receive faxes in color.

58 Chapter 4 Fax ENWW

To change the ECM setting from the control panel

1. From the printer control panel display, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Scroll to Error Correction Mode to touch to turn the feature on or o.

ENWW Send a fax 59

Receive a fax

You can receive faxes automatically or manually. If you turn o the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming calls and receives faxes after the number of rings that are specied by the Rings to Answer setting. (The default Rings to Answer setting is ve rings.)

If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer reduces the fax so that it ts on the paper that is loaded. If you have disabled the Automatic Reduction feature, the printer prints the fax on two pages.

NOTE: If you are copying a document when a fax arrives, the fax is stored in the printer memory until the

copying nishes.

●

Receive a fax manually

●

Set up backup fax

●

Reprint received faxes from memory

●

Forward faxes to another number

●

Set automatic reduction for incoming faxes

●

Block unwanted fax numbers

●

Receive faxes using HP Digital Fax

Receive a fax manually

When you are on the phone, the person you are speaking with can send you a fax while you are still connected. You can pick up the handset to talk or listen for fax tones.

You can receive faxes manually from a phone that is directly connected to the port labeled on the back of the printer.

To receive a fax manually

1. Make sure the printer is turned on and you have paper loaded in the input tray.

2. Remove any originals from the document feeder tray.

3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the

printer answers. Or, turn o the Auto Answer setting so that the printer does not automatically answer incoming calls.

4. If you are currently on the phone with the sender, instruct the sender to press Send on their fax machine.

5. Do the following when you hear fax tones from a sending fax machine.

a. From the printer control panel display, touch Accept to receive the fax.

b. After the printer begins to receive the fax, you can hang up the phone or remain on the line. The

phone line is silent during fax transmission.

60 Chapter 4 Fax ENWW

Set up backup fax

Depending on your preference and security requirements, you can set up the printer to store all the faxes it receives, only the faxes it receives while the printer is in an error condition, or none of the faxes it receives.

To set backup fax from the printer control panel

1. From the printer control panel display, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Touch Backup Fax Reception.

5. Touch the required setting.

On The default setting. When Backup fax is On , the printer stores all received faxes in memory. This

enables you to reprint up to 30 of the most recently printed faxes if they are still saved in memory.

NOTE: When printer memory is low, it overwrites the oldest, printed faxes as it receives new

faxes. If the memory becomes full of unprinted faxes, the printer stops answering incoming fax calls.

NOTE: If you receive a fax that is too large, such as a very detailed color photo, it might not be

stored in memory due to memory limitations.

On Error Only Causes the printer to store faxes in memory only if an error condition exists that prevents the

printer from printing the faxes (for example, if the printer runs out of paper). The printer continues to store incoming faxes as long as there is memory available. (If the memory becomes full, the printer stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory.

O Faxes are never stored in memory. For example, you might want to turn o Backup fax for security

purposes. If an error condition occurs that prevents the printer from printing (for example, the printer runs out of paper), the printer stops answering incoming fax calls.

Reprint received faxes from memory

The received faxes that are not printed are stored in memory.

NOTE: After the memory becomes full, the printer cannot receive the new fax until you print or delete the

faxes from memory. You might also want to delete the faxes in memory for security or privacy purposes.

You can reprint up to 30 of the most recently printed faxes, if they are still in memory. For example, you might need to reprint your faxes if you lost the copy of your last printout.

To reprint faxes in memory from the printer control panel

1. Make sure you have loaded paper in the input tray. For more information, see Load paper.

2. From the printer control panel display, touch Fax .

ENWW Receive a fax 61

3. Touch Reprint.

The faxes are printed in the reverse order from which they were received with the most recently received fax printed rst, and so on.

4. Touch to select a fax, and then touch Print.

If you want to stop reprinting the faxes in memory, touch (Cancel).

Forward faxes to another number

You can set up the printer to forward your faxes to another fax number. All faxes are forwarded in black and white, regardless of how they were originally sent.

HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to receive your forwarded faxes.

To forward faxes from the printer control panel

1. From the printer control panel display, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Touch Fax Forwarding.

5. Touch On (Print and Forward) to print and forward the fax, or select On (Forward) to forward the fax.

NOTE: If the printer is not able to forward the fax to the designated fax machine (for example, if it is

not turned on), the printer prints the fax. If you set up the printer to print error reports for received faxes, it also prints an error report.

6. At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then

touch Done . Enter the required information for each of the following prompts: start date, start time, end date, and end time.

7. Fax forwarding is activated. Touch OK to conrm.

If the printer loses power when fax forwarding is set up, it saves the fax forwarding setting and phone number. When the power is restored to the printer, the fax forwarding setting is still On .

NOTE: You can cancel fax forwarding by selecting O from the Fax Forwarding menu.

Set automatic reduction for incoming faxes

The Automatic Reduction setting determines what the printer does if it receives a fax that is too large for the loaded paper size. This setting is turned on by default, so the image of the incoming fax is reduced to t on one page, if possible. If this feature is turned o, information that does not t on the rst page is printed on a second page. Automatic Reduction is useful when you receive a fax larger than A4/Letter-size fax and A4/ Letter-size paper is loaded in the input tray.

To set automatic reduction from the printer control panel

1. From the printer control panel display, touch Fax .

2. Touch Setup .

62 Chapter 4 Fax ENWW

3. Touch Preferences .

4. Scroll to Automatic Reduction and touch to turn the feature on or o.

Block unwanted fax numbers

If you subscribe to a caller ID service through your phone provider, you can block specic fax numbers so the printer does not receive faxes received from those numbers. When an incoming fax call is received, the printer compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not received. (The maximum number of fax numbers you can block varies by model.)

NOTE: This feature is not supported in all countries/regions. If it is not supported in your country/region,

Junk Fax Blocking does not appear in the Preferences menu.

NOTE: If no phone numbers are added in the Caller ID list, it is assumed that you are not subscribed to a

Caller ID service.

You can block specic fax numbers by adding them to the junk fax list, unblock these numbers by removing them from the junk fax list, and print a list of blocked junk fax numbers.

To add a number to the junk fax list

1. From the printer control panel display, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Touch Junk Fax Blocking .

5. Touch (Plus Sign).

6. Do one of the following:

● To select a fax number to block from the call history list, touch ( Call History ).

● Manually enter a fax number to block, and touch Done.

NOTE: Make sure you enter the fax number as it appears on the control panel display, and not the fax

number that appears on the fax header of the received fax, as these numbers can be dierent.

To remove numbers from the junk fax list

1. From the printer control panel display, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Touch Junk Fax Blocking .

5. Touch the number you want to remove, and then touch Remove.

ENWW Receive a fax 63

To print a junk fax list

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Reports .

3. Touch Print Fax Reports .

4. Touch Junk Fax Report.

5. Touch Print to begin printing.

Receive faxes using HP Digital Fax

You can use HP Digitial Fax to automatically receive faxes and save them directly to your computer. This saves paper and ink.

Received faxes are saved as TIFF (Tagged Image File Format) or PDF (Portable Document Format).

The les are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the sender's information, Y is the date, and Z is the time that the fax was received.

NOTE: Fax to Computer is available for receiving black-and-white faxes only. Color faxes will be printed.

HP Digital Fax requirements

● The destination folder of the computer must be available at all times. Faxes will not be saved if the

computer is asleep or in hibernate mode.

● Paper must be loaded in the input tray. For more information, see Load paper.

To set up or modify HP Digital Fax (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows).

2. Click Print, Scan & Fax , and then click Fax.

3. Click Digital Fax Setup Wizard .

4. Follow the onscreen instructions.

To turn o HP Digital Fax

1. From the printer control panel display, touch Fax .

2. Touch Setup .

3. Touch Preferences and then touch HP Digital Fax.

4. Touch Turn O HP Digital Fax.

5. Touch Yes.

64 Chapter 4 Fax ENWW

Set up phone book contacts

You can set up frequently used fax numbers as phone book contacts. This lets you quickly dial those numbers using the printer control panel.

TIP: In addition to creating and managing phone book contacts from the printer control panel, you can also

use tools available on your computer, such as the HP printer software and the printer EWS. For more information, see Printer management tools.

●

Create and edit a phone book contact

●

Create and edit a group phone book contact

●

Delete phone book contacts

Create and edit a phone book contact

You can store fax numbers as phone book contacts.

To set up phone book contacts

1. From the printer control panel display, touch Fax .

2. Touch Phone Book .

3. Touch (Plus Sign) to add a contact.

4. Touch Name, and then enter the name of the phone book contact, and then touch Done .

5. Touch Fax Number, and then enter the fax number for the phone book contact, and then touch Done .

NOTE: Be sure to include any pauses or other required numbers, such as an area code, an access code

for numbers outside a PBX system (usually a 9 or 0), or a long-distance prex.

6. Touch Add.

To change phone book contacts

1. From the printer control panel display, touch Fax .

2. Touch Phone Book .

3. Touch the phone book contact that you want to edit.

4. Touch Name and then edit the name of the Phone Book contact, and then touch Done .

5. Touch Fax Number and edit the fax number for the phone book contact, and then touch Done .

NOTE: Be sure to include any pauses or other required numbers, such as an area code, an access code

for numbers outside a PBX system (usually a 9 or 0), or a long-distance prex.

6. Touch Done .

Create and edit a group phone book contact

You can store groups of fax numbers as group phone book contacts.

ENWW Set up phone book contacts 65

To set up group phone book contacts

NOTE: Before you can create a group phone book contact, you must have already created at least one

phone book contact.

1. From the printer control panel display, touch Fax .

2. Touch Phone Book , then touch and select ( Group ) to switch to the group phone book.

3. Touch (Plus Sign) to add a group.

4. Touch Name, and then enter the name of the group, and then touch Done .

5. Touch Number of Members, select the phone book contacts you want to include in this group, and then

touch Select.

6. Touch Create.

To change group phone book contacts

1. From the printer control panel display, touch Fax .

Touch Phone Book , then touch and select ( Group ) to switch to the group phone book.

3. Touch the group phone book contact that you want to edit.

4. Touch Name and then edit the name of the group phone book contact, and then touch Done .

5. Touch Number of Members.

6. If you want to add a contact to the group, touch (Plus Sign). Touch a contact name, and then touch

Select.

NOTE: If you want to remove a contact from the group, touch to deselect the contact.

7. Touch Done .

Delete phone book contacts

You can delete phone book contacts or group phone book contacts.

To delete phone book contacts

1. From the printer control panel display, touch Fax .

2. Touch Phone Book .

3. Touch the name of the phone book contact you want to delete.

4. Touch Delete.

5. Touch Yes to conrm.

To delete group phone book contacts

1. From the printer control panel display, touch Fax .

2. Touch Phone Book , then touch and select ( Group ) to switch to the group phone book.

66 Chapter 4 Fax ENWW

3. Touch the name of the phone book contact you want to delete.

4. Touch Delete.

5. Touch Yes to conrm.

ENWW Set up phone book contacts 67

Change fax settings

After completing the steps in the Reference Guide that came with the printer, use the following steps to change the initial settings or to congure other options for faxing.

●

Congure the fax header

●

Set the answer mode (Auto answer)

●

Set the number of rings before answering

●

Change the answer ring pattern for distinctive ring

●

Set the dial type

●

Set the redial options

●

Set the fax speed

●

Set the fax sound volume

Congure the fax header

The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the HP printer software. You can also set up the fax header from the printer control panel, as described here.

NOTE: In some countries/regions, the fax header information is a legal requirement.

To set or change the fax header

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Fax Header.

4. Enter your personal or company name, and then touch Done .

5. Enter your fax number, and then touch Done .

Set the answer mode (Auto answer)

The answer mode determines whether the printer answers incoming calls.

● Turn on the Auto Answer setting if you want the printer to answer faxes automatically. The printer

answers all incoming calls and faxes.

● Turn o the Auto Answer setting if you want to receive faxes manually. You must be available to

respond in person to the incoming fax call or else the printer does not receive faxes.

To set the answer mode

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Auto Answer to turn it on or o.

68 Chapter 4 Fax ENWW

TIP: You may also access this feature by pressing (the Fax Status button) on the Dashboard.

Set the number of rings before answering

If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls are automatically answered.

The Rings to Answer setting is important if you have an answering machine on the same phone line as the printer, because you want the answering machine to answer the phone before the printer does. The number of rings to answer for the printer should be greater than the number of rings to answer for the answering machine.

For example, set your answering machine to a low number of rings and the printer to answer in the maximum number of rings. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the printer monitors the line. If the printer detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message.

To set the number of rings before answering

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Rings to Answer .

4. Touch to set the number of rings.

5. Touch Done .

Change the answer ring pattern for distinctive ring

Many phone companies oer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a dierent ring pattern. You can set up the printer to answer incoming calls that have a specic ring pattern.

If you connect the printer to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the printer detects the specied ring pattern, it answers the call and receives the fax.

TIP: You can also use the Ring Pattern Detection feature in the printer control panel to set distinctive ring.

With this feature, the printer recognizes and records the ring pattern of an incoming call and, based on this call, automatically determines the distinctive ring pattern assigned by your telephone company to fax calls.

If you do not have a distinctive ring service, use the default ring pattern, which is All Standard Rings .

NOTE: The printer cannot receive faxes when the main phone number is o the hook.

To change the answer ring pattern for distinctive ring

1. Ensure that the printer is set to answer fax calls automatically.

For more information, see Set the answer mode (Auto answer).

2. From the printer control panel display, touch Fax .

3. Touch Setup , and then select Preferences .

ENWW Change fax settings 69

4. Touch Distinctive Ring .

5. Touch one ring pattern and then follow the onscreen instruction.

NOTE: If you are using a PBX phone system that has dierent ring patterns for internal and external

calls, you must call the fax number from an external number.

Set the dial type

Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change the setting unless you know that your phone line cannot use tone dialing.

NOTE: The pulse-dialing option is not available in all countries/regions.

To set the dial type

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Dial Type.

4. Touch to select Tone or Pulse.

Set the redial options

If the printer was unable to send a fax because the receiving fax machine did not answer or was busy, the printer attempts to redial based on the settings for the redial options. Use the following procedure to turn the options on or o:

● Busy Redial : If this option is turned on, the printer redials automatically if it receives a busy signal. The

default is On .

● No Answer Redial : If this option is turned on, the printer redials automatically if the receiving fax

machine does not answer. The default is O .

● Connection Problem Redial : If this option is turned on, the printer redials automatically if there has

been a problem connecting with the receiving fax machine. Connection problem redial works only for sending faxes from memory. The default is On .

To set the redial options

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Auto Redial .

4. Touch Busy Redial , No Answer Redial , or Connection Problem Redial to switch it on or o.

Set the fax speed

You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes.

If you use one of the following, setting the fax speed to a slower speed might be required:

70 Chapter 4 Fax ENWW

● An Internet phone service

● A PBX (private branch exchange) system

● Fax on Voice over Internet Protocol (VoIP)

An integrated services digital network (ISDN) service

●

If you experience problems sending and receiving faxes, try using a slower Speed . The following table provides the available fax speed settings.

Fax speed setting Fax speed

Fast v.34 (33600 bps)

Medium v.17 (14400 bps)

Slow v.29 (9600 bps)

To set the fax speed

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Speed .

4. Touch to select an option.

Set the fax sound volume

You can change the volume of fax sounds.

To set the fax sound volume

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Fax Volume.

4. Touch to select Soft, Loud, or O .

You may also access this feature by pressing (the Fax Status button) on the Dashboard.

TIP:

ENWW Change fax settings 71

Fax and digital phone services

Many telephone companies provide their customers with digital phone services, such as the following:

● DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might be called ADSL

in your country/region.)

● PBX: A private branch exchange (PBX) phone system.

● ISDN: An integrated services digital network (ISDN) system.

●

VoIP: A low-cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax on Voice over Internet Protocol (VoIP).

For more information, see Fax on Voice over Internet Protocol.

HP printers are designed specically for use with traditional analog phone services. If you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might need to use digital-to-analog lters or converters when setting up the printer for faxing.

NOTE: HP does not guarantee that the printer will be compatible with all digital service lines or providers, in

all digital environments, or with all digital-to-analog converters. It is always recommended that you discuss with the telephone company directly for the correct setup options based on their line services provided.

72 Chapter 4 Fax ENWW

Fax on Voice over Internet Protocol

You might be able to subscribe to a low cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax on Voice over Internet Protocol (VoIP).

The following are indications you probably use a VoIP service:

● Dial a special access code along with the fax number.

● Have an IP converter box that connects to the Internet and provides analog phone ports for the fax

connection.

NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled on the back

of the printer. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.

TIP: Support for traditional fax transmission over any Internet protocol telephone systems are often

limited. If you experience problems faxing, try using a slower fax speed or disabling the fax error-correction mode (ECM). However, if you turn o ECM, you cannot send and receive color faxes.

If you have questions about Internet faxing, contact your Internet faxing services support department or your local service provider for further assistance.

ENWW Fax on Voice over Internet Protocol 73

Use reports

You can set up the printer to print error reports and conrmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the printer.

By default, the printer is set to print a report only if there is a problem sending or receiving a fax. A conrmation message that indicates whether a fax was successfully sent appears briey on the control panel display after each transaction.

NOTE: If the reports are not legible, you can check the estimated ink levels from the control panel or the HP

software. For more information, see Check the estimated ink levels.

NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-

ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the cartridges until the print quality becomes unacceptable.

NOTE: Ensure that the printheads and cartridges are in good conditions and installed properly. For more

information, see Work with cartridges.

This section contains the following topics:

●

Print fax conrmation reports

●

Print fax error reports

●

Print and view the fax log

●

Clear the fax log

●

Print the details of the last fax transaction

●

Print a Caller ID Report

●

View the Call History

Print fax conrmation reports

You can print a conrmation report either when a fax is sent, or when any fax is sent or received. The default setting is On (Fax Send). When turned o, a conrmation message appears briey on the control panel after each fax is sent or received.

To enable fax conrmation

1. From the printer control panel display, touch Fax .

2. Touch Setup .

3. Touch Reports and touch Fax Conrmation .

4. Touch to select one of the following options.

On (Fax Send)

On (Fax Receive) Prints a fax conrmation report for every fax you receive.

Prints a fax conrmation report for every fax you send.

74 Chapter 4 Fax ENWW

On (Fax Send and Fax Receive)

Prints a fax conrmation report for every fax you send and receive.

O Does not print a fax conrmation report when you send and receive faxes successfully. This is the

default setting.

To include an image of the fax on the report

1. From the printer control panel display, touch Fax .

2. Touch Setup .

3. Touch Reports and touch Fax Conrmation .

4. Touch On (Fax Send) or On (Fax Send and Fax Receive) .

5. Touch Fax conrmation with image.

Print fax error reports

You can congure the printer so that it automatically prints a report when there is an error during transmission or reception.

To set the printer to print fax error reports automatically

1. From the printer control panel display, touch Fax .

2. Touch Setup .

3. Touch Reports and touch Fax Error Reports.

4. Touch to select one of the following.

On (Fax Send) Prints whenever a transmission error occurs. This is the default setting.

On (Fax Receive) Prints whenever a receiving error occurs.

On (Fax Send and Fax Receive)

O Does not print any fax error reports.

Prints whenever a fax error occurs.

Print and view the fax log

You can print a log of faxes that have been received and sent by the printer.

To print the fax log from the printer control panel

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Reports .

3. Touch Print Fax Reports .

4. Touch Last 30 Transactions Fax Logs .

5. Touch Print to begin printing.

ENWW Use reports 75

Clear the fax log

Clearing the fax log also deletes all faxes stored in memory.

To clear the fax log

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Tools.

3. Touch Clear Fax Logs/Memory.

Print the details of the last fax transaction

The Last Fax Transaction report prints the details of the last fax transaction to occur. Details include the fax number, number of pages, and the fax status.

To print the Last Fax Transaction report

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Reports .

3. Touch Print Fax Reports .

4. Touch Last Transaction Log.

5. Touch Print to begin printing.

Print a Caller ID Report

You can print a list of Caller ID fax numbers.

To print a Caller ID History Report

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Reports .

3. Touch Print Fax Reports .

4. Touch Caller ID Report.

5. Touch Print to begin printing.

View the Call History

You can view a list of all the calls placed from the printer.

NOTE: You cannot print the call history.

To view the call history

1. From the printer control panel display, touch Fax .

2. Touch Send Now.

76 Chapter 4 Fax ENWW

3. Touch ( Phone Book ).

4. Touch Call History .

ENWW Use reports 77

Additional fax setup

After completing all the steps in the Getting Started Guide, use the instructions in this section to complete your fax setup. Keep your Getting Started Guide for later use.

In this section, you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the same phone line.

TIP: You can also use the Fax Setup Wizard (Windows) to help you quickly set up some important fax

settings such as the answer mode and fax header information. You can access these tools through the HP printer software. After you run these tools, follow the procedures in this section to complete your fax setup.

This section contains the following topics:

●

Set up faxing (parallel phone systems)

●

Test fax setup

Set up faxing (parallel phone systems)

Before you begin setting up the printer for faxing, determine which kind of phone system your country/region uses. The instructions for fax setup dier depending on whether you have a serial- or parallel-type phone system:

● If you do not see your country/region listed in the table, you probably have a serial-type phone system.

In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the port labeled

back of the printer. Instead, all equipment must be connected at the telephone wall jack.

on the

NOTE: You might need to connect the phone cord to your country/region adapter.

● If your country/region is listed in the table, you probably have a parallel-type telephone system. In

a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the port labeled on the back of the printer.

NOTE: If you have a parallel-type phone system, HP recommends you connect a 2-wire phone cord to

the telephone wall jack.

Countries/regions with a parallel-type phone system

Argentina Australia Brazil

Canada Chile China

Colombia Greece India

Indonesia Ireland Japan

Korea Latin America Malaysia

Mexico Philippines Poland

Portugal Russia Saudi Arabia

Singapore Spain Taiwan

Thailand USA Venezuela

Vietnam

78 Chapter 4 Fax ENWW

If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company.

This section contains the following topics:

●

Select the correct fax setup for your home or oice

●

Case A: Separate fax line (no voice calls received)

●

Case B: Set up the printer with DSL

●

Case C: Set up the printer with a PBX phone system or an ISDN line

●

Case D: Fax with a distinctive ring service on the same line

●

Case E: Shared voice/fax line

●

Case F: Shared voice/fax line with voice mail

●

Case G: Fax line shared with computer modem (no voice calls received)

●

Case H: Shared voice/fax line with computer modem

●

Case I: Shared voice/fax line with answering machine

●

Case J: Shared voice/fax line with computer modem and answering machine

●

Case K: Shared voice/fax line with computer dial-up modem and voice mail

Select the correct fax setup for your home or oce

To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with the printer. This is important because you might need to connect some of your existing oice equipment directly to the printer, and you might also need to change some fax settings before you can fax successfully.

1. Determine if your telephone system is serial or parallel.

For more information, see Set up faxing (parallel phone systems).

a. Serial-type telephone system.

b. Parallel-type telephone system—Go to step 2.

2. Select the combination of equipment and services sharing your fax line.

● DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might be called ADSL in your country/region.)

● PBX: A private branch exchange (PBX) phone system.

● ISDN: An integrated services digital network (ISDN) system.

● Distinctive ring service: A distinctive ring service through your telephone company provides

multiple telephone numbers with dierent ring patterns.

● Voice calls: Voice calls are received at the same phone number you use for fax calls on the printer.

● Computer dial-up modem: A computer dial-up modem is on the same phone line as the printer. If

you answer Yes to any of the following questions, you are using a computer dial-up modem:

ENWW Additional fax setup 79

– Do you send and receive faxes directly to and from your computer software applications

through a dial-up connection?

– Do you send and receive email messages on your computer through a dial-up connection?

– Do you access the Internet from your computer through a dial-up connection?

● Answering machine: An answering machine that answers voice calls at the same phone number

you use for fax calls on the printer.

● Voice mail service: A voice mail subscription through your telephone company at the same number you use for fax calls on the printer.

3. From the following table, select the combination of equipment and services applicable to your home or

oice setting. Then look up the recommended fax setup. Step-by-step instructions are included for each case in the sections that follow.

NOTE: If your home or oice setup is not described in this section, set up the printer as you would a regular

analog phone. Connect one end of the phone cord to your telephone wall and the other end to the port labeled on the back of the printer.

You might need to connect the phone cord to your country/region adapter.

Other equipment or services sharing your fax line Recommended fax setup

DSL PBX Distinctive

ring service

Case A: Separate fax line (no

Case B: Set up the printer with

Case C: Set up the printer with

Case D: Fax with a distinctive

Case E: Shared voice/fax line

Case F: Shared voice/fax line

Case G: Fax line shared with

Case H: Shared voice/fax line

Case I: Shared voice/fax line

Voice calls

Computer dialup modem

Answering machine

Voice mail service

voice calls received)

DSL

a PBX phone system or an ISDN line

ring service on the same line

with voice mail

computer modem (no voice calls received)

with computer modem

with answering machine

80 Chapter 4 Fax ENWW

Other equipment or services sharing your fax line Recommended fax setup

DSL PBX Distinctive

ring service

Case J: Shared voice/fax line

Case K: Shared voice/fax line

Voice calls

Computer dialup modem

Case A: Separate fax line (no voice calls received)

If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up the printer as described in this section.

Figure 4-1 Back view of the printer

Answering machine

Voice mail service

with computer modem and answering machine

with computer dial-up modem and voice mail

1 Telephone wall jack.

Use a minimum 26 AWG phone cord to connect to the port on the printer.

You might need to connect the phone cord to your country/region adapter.

To set up the printer with a separate fax line

1. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port

labeled

on the back of the printer.

NOTE: You might need to connect the phone cord to your country/region adapter.

2. Turn on the Auto Answer setting.

ENWW Additional fax setup 81

3. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).

4. Run a fax test.

When the phone rings, the printer answers automatically after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the

fax.

Case B: Set up the printer with DSL

If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions in this section to connect a DSL DSL lter removes the digital signal that can interfere with the printer, so the printer can communicate correctly with the phone line. (DSL might be called ADSL in your country/region.)

NOTE: If you have a DSL line and you do not connect the DSL lter, you cannot send and receive faxes with

the printer.

Figure 4-2 Back view of the printer

lter between the telephone wall jack and the printer. The

1 Telephone wall jack.

2 DSL (or ADSL) lter and cord supplied by your DSL provider.

Use a minimum 26 AWG phone cord to connect to the port on the printer.

You might need to connect the phone cord to your country/region adapter.

82 Chapter 4 Fax ENWW

To set up the printer with DSL

1. Obtain a DSL lter from your DSL provider.

2. Connect one end of the phone cord to the DSL lter, and then connect the other end to the port labeled

on the back of the printer.

NOTE: You might need to connect the phone cord to your country/region adapter.

If you do not use the supplied cord to connect from the DSL lter to the printer, you might not be able to fax successfully. This special phone cord is dierent from the phone cords you might already have in your home or oice.

You might need to obtain additional phone cords for this setup.

3. Connect an additional phone cord from the DSL lter to the telephone wall jack.

4. Run a fax test.

If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.

Case C: Set up the printer with a PBX phone system or an ISDN line

If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the following:

● If you are using either a PBX or an ISDN converter/terminal adaptor, connect the printer to the port that

is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/region, if possible.

NOTE: Some ISDN systems allow you to congure the ports for specic phone equipment. For

example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled "multi-combi" or something similar.

● If you are using a PBX phone system, set the call waiting tone to "o."

NOTE: Many digital PBX systems include a call-waiting tone that is set to "on" by default. The call

waiting tone interferes with any fax transmission, and you cannot send or receive faxes with the printer. Refer to the documentation that came with your PBX phone system for instructions on how to turn o the call-waiting tone.

● If you are using a PBX phone system, dial the number for an outside line before dialing the fax number.

● You might need to connect the phone cord to your country/region adapter.

If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.

Case D: Fax with a distinctive ring service on the same line

If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a dierent ring pattern, set up the printer as described in this section.

ENWW Additional fax setup 83

Figure 4-3 Back view of the printer

1 Telephone wall jack.

Use a minimum 26 AWG phone cord to connect to the port on the printer.

You might need to connect the phone cord to your country/region adapter.

To set up the printer with a distinctive ring service

1. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port

labeled

on the back of the printer.

NOTE: You might need to connect the phone cord to your country/region adapter.

2. Turn on the Auto Answer setting.

3. Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your

fax number.

NOTE: By default, the printer is set to answer all ring patterns. If you do not set the Distinctive Ring to

match the ring pattern assigned to your fax number, the printer might answer both voice calls and fax calls or it might not answer at all.

TIP: You can also use the Ring Pattern Detection feature in the printer control panel to set distinctive

ring. With this feature, the printer recognizes and records the ring pattern of an incoming call and, based on this call, automatically determines the distinctive ring pattern assigned by your telephone company to fax calls. For more information, see Change the answer ring pattern for distinctive ring.

4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).

5. Run a fax test.

The printer automatically answers incoming calls that have the ring pattern you selected ( Distinctive Ring setting) after the number of rings you selected ( Rings to Answer setting). The printer begins emitting fax reception tones to the sending fax machine and receives the fax.

84 Chapter 4 Fax ENWW

If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.

Case E: Shared voice/fax line

If you receive both voice calls and fax calls at the same phone number, and you have no other oice equipment (or voice mail) on this phone line, set up the printer as described in this section.

Figure 4-4 Back view of the printer

1 Telephone wall jack.

Use a minimum 26 AWG phone cord to connect to the port on the printer.

You might need to connect the phone cord to your country/region adapter.

3 Telephone (optional).

To set up the printer with a shared voice/fax line

1. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port

labeled

on the back of the printer.

NOTE: You might need to connect the phone cord to your country/region adapter.

2. Do one of the following:

● If you have a parallel-type phone system, remove the white plug from the port labeled on the back of the printer, and then connect a phone to this port.

● If you have a serial-type phone system, you might plug your phone directly on top of the printer cable which has a wall plug attached to it.

3. Now you need to decide how you want the printer to answer calls, automatically or manually:

ENWW Additional fax setup 85

● If you set up the printer to answer calls automatically, it answers all incoming calls and receives faxes. The printer cannot distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you need to answer it before the printer answers the call. To set up the printer to answer calls automatically, turn on the Auto Answer setting.

● If you set up the printer to answer faxes manually, you must be available to respond in person to incoming fax calls or the printer cannot receive faxes. To set up the printer to answer calls manually, turn o the Auto Answer setting.

4. Run a fax test.

If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine, you need to answer the fax call manually.

If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.

Case F: Shared voice/fax line with voice mail

If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the printer as described in this section.

NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number

you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.

Figure 4-5 Back view of the printer

1 Telephone wall jack.

Use a minimum 26 AWG phone cord to connect to the port on the printer.

You might need to connect the phone cord to your country/region adapter.

86 Chapter 4 Fax ENWW

To set up the printer with voice mail

1. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port

labeled on the back of the printer.

NOTE: You might need to connect the phone cord to your country/region adapter.

2. Turn o the Auto Answer setting.

3. Run a fax test.

You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. You must initiate the manual fax before voicemail picks up the line.

If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.

Case G: Fax line shared with computer modem (no voice calls received)

If you have a fax line on which you receive no voice calls, and you also have a computer modem connected on this line, set up the printer as described in this section.

NOTE: If you have a computer dial-up modem, your computer dial-up modem shares the phone line with the

printer. You cannot use both your modem and the printer simultaneously. For example, you cannot use the printer for faxing while you are using your computer dial-up modem to send an email or access the Internet.

●

Set up the printer with a computer dial-up modem

●

Set up the printer with a computer DSL/ADSL modem

Set up the printer with a computer dial-up modem

If you are using the same phone line for sending faxes and for a computer dial-up modem, follow these directions for setting up the printer.

Figure 4-6 Back view of the printer

ENWW Additional fax setup 87

1 Telephone wall jack.

Use a minimum 26 AWG phone cord to connect to the port on the printer.

You might need to connect the phone cord to your country/region adapter.

3 Computer with modem.

To set up the printer with a computer dial-up modem

Remove the white plug from the port labeled on the back of the printer.

2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to

a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled

on the back of the printer.

3. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port

labeled

on the back of the printer.

NOTE: You might need to connect the phone cord to your country/region adapter.

4. If your modem software is set to receive faxes to your computer automatically, turn o that setting.

NOTE: If you do not turn o the automatic fax reception setting in your modem software, the printer

cannot receive faxes.

5. Turn on the Auto Answer setting.

6. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).

7. Run a fax test.

When the phone rings, the printer automatically answers after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the

fax.

If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.

Set up the printer with a computer DSL/ADSL modem

If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax.

88 Chapter 4 Fax ENWW

Figure 4-7 Back view of the printer

1 Telephone wall jack.

2 Parallel splitter.

3 DSL/ADSL lter.

Connect one end of the phone cord to the port labeled on the back of the printer. Connect the other end of the cord to the

DSL/ADSL

You might need to connect the phone cord to your country/region adapter.

4 Computer.

5 Computer DSL/ADSL modem.

lter.

NOTE: You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two

RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.

To set up the printer with a computer DSL/ADSL modem

1. Obtain a DSL lter from your DSL provider.

2. Connect one end of the phone cord to the DSL lter, and then connect the other end to the port labeled

on the back of the printer.

NOTE: You might need to connect the phone cord to your country/region adapter.

3. Connect the DSL lter to the parallel splitter.

4. Connect the DSL modem to the parallel splitter.

ENWW Additional fax setup 89

5. Connect the parallel splitter to the wall jack.

6. Run a fax test.

fax.

If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.

Case H: Shared voice/fax line with computer modem

There are two dierent ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports.

●

Shared voice/fax with computer dial-up modem

●

Shared voice/fax with computer DSL/ADSL modem

Shared voice/fax with computer dial-up modem

If you use your phone line for both fax and telephone calls, use these instructions to set up your fax.

NOTE: If your computer has only one phone port, you need to purchase a parallel splitter (also called a

coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)

Figure 4-8 Example of a parallel splitter

90 Chapter 4 Fax ENWW

Figure 4-9 Back view of the printer

1 Telephone wall jack.

2 Parallel splitter.

Use a minimum 26 AWG phone cord to connect to the port on the printer.

4 Computer with modem.

5 Telephone.

To set up the printer on the same phone line as a computer with two phone ports

1. Remove the white plug from the port labeled on the back of the printer.

2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a

telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled

on the back of the printer.

3. Connect a phone to the "OUT" port on the back of your computer dial-up modem.

4. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port

labeled on the back of the printer.

NOTE: You might need to connect the phone cord to your country/region adapter.

5. If your modem software is set to receive faxes to your computer automatically, turn o that setting.

NOTE: If you do not turn o the automatic fax reception setting in your modem software, the printer

cannot receive faxes.

ENWW Additional fax setup 91

6. Now you need to decide how you want the printer to answer calls, automatically or manually:

7. Run a fax test.

If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine, you need to answer the fax call manually.

If you use your phone line for voice, fax, and your computer dial-up modem, follow these directions to set up your fax.

If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.

Shared voice/fax with computer DSL/ADSL modem

Use these instructions if your computer has a DSL/ADSL modem

Figure 4-10 Back view of the printer

1 Telephone wall jack.

2 Parallel splitter.

3 DSL/ADSL lter.

92 Chapter 4 Fax ENWW

Use a minimum 26 AWG phone cord to connect to the port on the printer.

You might need to connect the phone cord to your country/region adapter.

5 DSL/ADSL modem.

6 Computer.

7 Telephone.

NOTE: You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two

RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.

To set up the printer with a computer DSL/ADSL modem

1. Obtain a DSL lter from your DSL provider.

NOTE: Phones in other parts of the home/oice sharing the same phone number with DSL service

need to be connected to additional DSL lters to avoid noise when making voice calls.

2. Connect one end of the phone cord to the DSL lter, and then connect the other end to the port labeled

on the back of the printer.

NOTE: You might need to connect the phone cord to your country/region adapter.

3. If you have a parallel-type phone system, remove the white plug from the port labeled on the back

of the printer, and then connect a phone to this port.

4. Connect the DSL lter to the parallel splitter.

5. Connect the DSL modem to the parallel splitter.

6. Connect the parallel splitter to the wall jack.

7. Run a fax test.

fax.

If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.

Case I: Shared voice/fax line with answering machine

If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine that answers voice calls at this phone number, set up the printer as described in this section.

ENWW Additional fax setup 93

Figure 4-11 Back view of the printer

1 Telephone wall jack.

Use a minimum 26 AWG phone cord to connect to the port on the printer.

You might need to connect the phone cord to your country/region adapter.

3 Answering machine.

4 Telephone (optional).

To set up the printer with a shared voice/fax line with answering machine

1. Remove the white plug from the port labeled on the back of the printer.

2. Unplug your answering machine from the telephone wall jack, and connect it to the port labeled on

the back of the printer.

NOTE: If you do not connect your answering machine directly to the printer, fax tones from a sending

fax machine might be recorded on your answering machine, and you might not receive faxes with the printer.

3. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port

labeled

on the back of the printer.

NOTE: You might need to connect the phone cord to your country/region adapter.

4. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to

connect a phone to the back of your answering machine at the "OUT" port.

NOTE: If your answering machine does not let you connect an external phone, you can purchase and

use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the printer. You can use standard phone cords for these connections.

5. Turn on the Auto Answer setting.

94 Chapter 4 Fax ENWW

HP OfficeJet Pro 8030 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Get started

Accessibility

HP EcoSolutions (HP and the Environment)

Power Management

Quiet Mode

Optimize Printing Supplies

Understand the printer parts

Top and front view

Printing supplies area

Back view

Use the printer control panel

Lift the control panel

Overview of buttons and lights

Function buttons

Dashboard icons

Change printer settings

Paper basics

Recommended papers for printing

Order HP paper supplies

Tips for selecting and using paper

Load paper

Load an original on the scanner glass

Load an original in the document feeder

Update the printer

Open the HP printer software (Windows)

Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device

2 Print

Print using a computer

Print documents

Print brochures

Print on envelopes

Print photos

Print on special and custom-size paper

Print on both sides (duplexing)

Print using a Mac desktop or laptop

Print using the HP Smart app

Print with mobile devices

Print from mobile devices

Tips for successful printing

Ink tips

Paper loading tips

Printer settings tips

3 Copy and scan

Copy

Scan

Scan to a computer

Scan to a memory device

Scan to email

Scan to email through Scan function

Set up Scan to Email

Scan a document or photo to email

Scan using HP Smart

Scan from a Windows 10 device

Scan from an Android or iOS device

Scan using Webscan

Create a new scan shortcut (Windows)

Change scan settings (Windows)

Tips for copy and scan success

Send a fax

Send a standard fax

Send a standard fax from the computer

Send a fax from a phone

Send a fax using monitor dialing

Send a fax using printer memory

Send a fax to multiple recipients

Send a fax in Error Correction Mode

Receive a fax

Receive a fax manually

Set up backup fax

Reprint received faxes from memory

Forward faxes to another number

Set automatic reduction for incoming faxes

Block unwanted fax numbers

Receive faxes using HP Digital Fax

Set up phone book contacts

Create and edit a phone book contact