Hp OFFICEJET 7310XI, OFFICEJET 7310, PHOTOSMART 2610, OFFICEJET 7300, PHOTOSMART 2600 User Manual

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Network Guide

HP all-in-one Network Guide

The information contained herein is subject to change without notice.

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Publication number: Q3462-00000

First edition: July 2004

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Intel® and Pentium® are registered trademarks of Intel Corporation.

notice

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing,

performance, or use of this document and the program material which it describes.

Note: Regulatory information can be found in the technical information chapter of this guide.

It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.

● Governmental paper or documents:

– Passports – Immigration papers – Selective service papers – Identification badges,

cards, or insignias

● Governmental stamps:

Postage stamps

Food stamps

● Checks or drafts drawn on Governmental agencies

● Paper currency, traveler’s checks, or money orders

● Certificates of deposit

● Copyrighted works

safety information

Warning To prevent fire or

shock hazard, do not expose this product to rain or any type of moisture.

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Warning Potential shock

hazard

1 Read and understand all

instructions in the setup poster.

2 Use only a grounded electrical

outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3 Observe all warnings and

instructions marked on the product.

4 Unplug this product from wall

outlets before cleaning.

5 Do not install or use this product

near water or when you are wet.

6 Install the product securely on a

stable surface.

7 Install the product in a protected

location where no one can step on or trip over the line cord, and where the line cord will not be damaged.

8 If the product does not operate

normally, see the onscreen Troubleshooting Help.

9 No operator-serviceable parts

inside. Refer servicing to qualified service personnel.

10 Use in a well-ventilated area.

Contents

1 Get started.............................................................................................................3

Choose a network type...........................................................................................3

Use the network management tools.......................................................................3

Switch from a USB connection to a network connection......................................... 3

Connect additional computers................................................................................4

Get HP support.......................................................................................................4

2 Choose a recommended Ethernet network........................................................5

Ethernet connection to a wired network with DSL or cable Internet access............5

Ethernet connection to a wired network with modem Internet access....................6

Ethernet connection to a wired network without Internet........................................7

Ethernet connection to a wireless network.............................................................7

3 Connect with an Ethernet cable..........................................................................9

What you need.......................................................................................................9

Connect your HP all-in-one...................................................................................10

4 Install the software.............................................................................................11

For Windows.........................................................................................................11

For Macintosh.......................................................................................................12

5 Manage your network.........................................................................................13

Use the HP all-in-one control panel......................................................................13

Use the Embedded Web Server...........................................................................15

6 Network troubleshooting...................................................................................17

Wired network setup troubleshooting...................................................................17

a Configuration page definitions..........................................................................21

General network settings......................................................................................21

Wireless network settings.....................................................................................23

Miscellaneous.......................................................................................................25

b Glossary..............................................................................................................27

Index...........................................................................................................................29

HP all-in-one Network Guide 1

Get started

This guide complements the information in the printed Setup Guide and the User Guide that came with your HP all-in-one. It describes how to set up your HP all-in-one in a network, which includes configuring and connecting the device, and installing the software. This guide also provides examples of recommended networks, network management information, and troubleshooting tips.

Connecting your HP all-in-one to a network enables you to share your HP all-in-one and all of its capabilities with every computer on the network. However, if you do not intend to connect to a network and want a direct USB connection instead, please see the Setup Guide for information.

Use this chapter to help you find information on the following topics:

● Choose a network type

● Use the network management tools

● Switch from a USB connection to a network connection

● Connect additional computers

● Get HP support

Note For definitions of terms used in this guide, see the Glossary.

Choose a network type

There a number of different ways to set up an Ethernet network environment for your HP all-in-one. For ideas, please see Choose a recommended Ethernet network.

Use the network management tools

For information on using the HP all-in-one management tools, see Manage your

network.

Switch from a USB connection to a network connection

If you first install your HP all-in-one with a USB connection, you can later switch to a network connection.

To switch a USB connection to a network connection

1 Unplug the USB connection from the back of your HP all-in-one. 2 Connect your HP all-in-one, as described in Connect with an Ethernet cable. 3 Install the software, as described in Install the software. 4 When the installation is complete, access the printer icons on your computer as

follows:

– For Windows XP: Open the Printers and Faxes folder. – For Windows 9.x or Windows 2000: Open the Printers folder.

– For Macintosh OS X: Open the Printer Setup Utility in the Utilities list.

5 Check to see if the USB printer icon for your HP all-in-one is there. If it is, delete it.

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Connect additional computers

If your HP all-in-one is connected to one of the recommended networks you can share your HP All-in-One with additional computers on the network. For each additional computer, you must install the HP all-in-one software, as described in Install the

software. During installation, the software will discover the SSID (network name) of the

existing network. Once you have set up your HP all-in-one on the network you will not need to configure it again when you add additional computers.

Get HP support

For information on how to get HP customer support, please see the printed User Guide that came with your HP all-in-one.

Choose a recommended Ethernet network

Use this chapter to help you identify what kind of Ethernet network you already have in place or want to set up. Each network shown here uses a device, such as an Ethernet router, to connect the network elements. A network connected in this manner is called an infrastructure network. An Ethernet network provides superior performance, reliability, and network security.

Ethernet networks might or might not be connected to the Internet. If you place your HP all-in-one on an Ethernet network connected to the Internet, it is recommended that you use a gateway so that the HP all-in-one’s IP address is assigned dynamically through Dynamic Host Configuration Protocol (DHCP). A gateway can either be a router or a Windows computer running Internet Connection Sharing (ICS).

Note For definitions of terms not defined here, see the Glossary.

We recommend the wired LAN (local area network) configurations below to support your HP all-in-one.

Ethernet connection to a wired network with DSL or cable Internet access

If your network has DSL or cable Internet access, you can use either a router or a computer as the Internet gateway. With either DSL or cable, you are able to access the full functionality of your HP all-in-one, including sharing pictures over the Internet with HP Instant Share.

Router gateway

In this example, a router manages the network connections, and a DSL or cable modem provides Internet access. If you use this configuration, connect your HP all-in-one to the router with an Ethernet cable.

With this configuration, you are able to access the full functionality of the HP all-in-one, including sharing pictures over the Internet . For connection instructions, see Connect

with an Ethernet cable.

Computer gateway

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In this example, the network devices are connected to a switch or router. A computer on the network acts as the gateway between the network and the Internet. The gateway computer uses Windows Internet Connection Sharing (ICS) or similar software to manage the network connections and provide Internet access to the other devices.

Note If the computer acting as a gateway is turned off, the other computers on the

network will lose their Internet connection. The HP all-in-one will not support Internet-related functions.

If you use this configuration, connect your HP all-in-one to the switch or router with an Ethernet cable. For connection instructions, see Connect with an Ethernet cable.

Ethernet connection to a wired network with modem Internet access

In this example, the network devices are connected to a switch or router, and a modem (shown here connected to the computer on the left) provides Internet access. The modem is connected to the computer using a phone cord and jack. Only one computer has Internet access. Neither the HP all-in-one nor any of the other computers on the network have access to the Internet. If you use this configuration, connect your HP allin-one to the switch or router with an Ethernet cable. For connection instructions, see

Connect with an Ethernet cable.

Note In order to use the HP Instant Share features on your HP all-in-one, you will need

broadband Internet access, such as cable or DSL. For more information about HP Instant Share, see the printed User Guide that came with your HP all-in-one.

Ethernet connection to a wired network without Internet

In this example, the network devices are connected to a switch or router, and there is no Internet connection. Devices use AutoIP, which means IP addresses are configured automatically. If you have this configuration, connect your HP all-in-one to the switch or router with an Ethernet cable. For connection instructions, see Connect with an

Ethernet cable.

Note In order to use the HP Instant Share features on your HP all-in-one, you will need

broadband Internet access, such as cable or DSL. For more information about HP Instant Share, see the printed User Guide that came with your HP all-in-one.

Ethernet connection to a wireless network

Your access point connects a wired device to a wireless network. In this model, your computer is configured for wireless networking using a wireless network adapter, and transfers and receives data through the access point. Your HP all-in-one is configured for wired networking and is connected with an Ethernet cable to the access point. A DSL or cable modem can provide Internet access. For connection instructions, see

Connect with an Ethernet cable.

Note In this configuration, we recommend that you route the Internet connection

directly through the access point using an Ethernet cable.

HP all-in-one Network Guide 7

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Connect with an Ethernet cable

Use this chapter to connect your HP all-in-one to a router, switch, or access point using an Ethernet cable.

For ideas on how to set up a wired network, see Choose a recommended Ethernet

network.

Note For definitions of terms not defined here, see the Glossary.

To connect your HP all-in-one to your computer, first see the next section for the things you will need. When you are finished connecting your HP all-in-one, you will need to install the software as described in Install the software.

What you need

● A functional Ethernet network that includes an Ethernet router, switch, or a wireless access point with Ethernet ports.

● CAT-5 Ethernet cable. If the Ethernet cable provided is not long enough for your network configuration, you might need to purchase a longer cable.

Although standard Ethernet cables look similar to standard telephone cables, they are not interchangeable. There is a different number of wires in each one, and each has a different connector. An Ethernet cable connector (also called an RJ-45 connector) is wider and thicker and always has 8 contacts on the end. A phone connector has between 2 and 6 contacts.

● A desktop computer or laptop with either a wired or wireless connection to the router or access point.

HP all-in-one Network Guide 9

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Note The HP all-in-one supports both 10 Mbps and 100 Mbps Ethernet networks.

If you are purchasing, or have purchased, a network interface card (NIC), make sure it can operate at either speed.

● Broadband Internet access such as cable or DSL (only if you want to access HP Instant Share directly from the device). For more information on HP Instant Share, see the printed User Guide that came with your HP all-in-one.

Connect your HP all-in-one

1 Remove the yellow plug from the back of the HP all-in-one.

2 Connect the Ethernet cable to the Ethernet port on the back of your HP all-in-one.

3 Connect the other end of the Ethernet cable to an available port on your Ethernet

router, switch, or wireless access point.

4 Once you have connected the HP all-in-one to the network, go to your computer to

install the software. See Install the software.

Install the software

Use this chapter to install your HP all-in-one software on either a Windows or Macintosh computer. However, before you install the software, make sure you have connected your HP all-in-one as described in one of the previous chapters.

Note If your computer is configured to connect to a series of network drives, make

sure that your computer is currently connected to these drives before installing the software. Otherwise, HP all-in-one installation software might take one of the reserved drive letters, and you will not be able to access that network drive on your computer.

See the instructions below for your Windows or Macintosh computer.

For Windows

The following instructions are for Windows computers only.

Note Installation time can range from 20 to 45 minutes depending on your operating

system, the amount of available space, and the processor speed of your computer.

To install your HP all-in-one software

1 Quit all applications running on your computer, including the internal XP firewall

and any other firewall or virus detection software.

2 Insert the Windows CD that came with your HP all-in-one into your computer's

CD-ROM drive. The Welcome screen appears.

Note Windows XP only: If the startup screen does not appear, double-click My

Computer, double-click the CD-ROM icon, and then double-click setup.exe.

3 Click Next on the installation screens for checking and preparing the system, and

for installing drivers, plug-ins, and software. After several screens, the Connection Type screen appears.

4 On the Connection Type screen, select Through the network, and then click

Next. The Searching screen appears as the Setup program searches for your HP all-inone on the network.

On the Printer Found screen, verify that the printer description is correct. If more than one printer is found on the network, the Printers Found screen

appears. Select the device you wish to connect. To see the device settings on your HP all-in-one: a Go to the control panel on your device.

b Select View Network Settings on the Network Menu, and then select

Display Summary.

6 If the device description is correct, select Yes, install this printer. 7 At the prompt, restart your computer to finish the installation process.

HP all-in-one Network Guide 11

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When you have finished installing the software, your HP all-in-one is ready for service.

8 To test your network connection, go to your computer and print a test page to your

HP all-in-one. For more information, see the printed User Guide that came with yourHP all-in-one.

For Macintosh

The following instructions are for Macintosh computers only.

Note Installation time can range from 20 to 45 minutes depending on your operating

system, the amount of available space, and the processor speed.

To install your HP all-in-one software

1 Quit all applications running on your computer. 2 Insert the Macintosh CD that came with your HP all-in-one into your computer's

CD-ROM drive.

3 Double-click the HP all-in-one installer icon.

Macintosh installer icon

4 On the Authentication screen, enter the Administrator pass phrase used to access

your computer or network. The installer software looks for HP all-in-one devices, and then lists them.

5 On the Select Device, select your HP all-in-one. 6 Follow the onscreen instructions to complete all the installation steps, including the

Setup Assistant. When you have finished installing the software, your HP all-in-one is ready for service.

7 To test your network connection, go to your computer and print a test page to your

HP all-in-one. For more information, see the printed User Guide that came with your device.

Manage your network

This chapter describes how to use the network tools on the device control panel and the Embedded Web Server. These tools enable you to view and edit network settings, and add advanced security to your network.

Use the HP all-in-one control panel

The HP all-in-one control panel enables you to perform a variety of network management tasks, including viewing the network settings, restoring the network defaults, and changing the network settings.

View network settings

You can display a summary of the network settings on the device control panel. Or you can print a more detailed configuration page.

Display a network summary

Choose whether to display a network summary or print a detailed report.

To display a network summary

1 On the control panel of the HP all-in-one, press the Setup button. 2 Press 8, and then press 1.

This displays the Network Menu and then selects View Network Settings.

3 Press 2.

This displays a summary of the network settings.

Print and view a network configuration page

The Network Configuration Page lists all of the important network settings such as the IP address, link speed, DNS, and DNS-SD.

To print a network configuration page

1 On the control panel of the HP all-in-one, press the Setup button. 2 Press 8, and then press 1.

This displays the Network Menu and then selects View Network Settings.

3 Press 1.

This prints the network configuration page.

For definitions of the items on the configuration page, see Configuration page

definitions.

Restore network defaults

If necessary, you can reset the HP all-in-one network to factory defaults.

Note This will erase all wireless setup information that you have entered. In order to

restore this information, you will need to use the Wireless Setup Wizard again.

HP all-in-one Network Guide 13

Chapter 5

To reset to factory defaults

1 On the control panel of the HP all-in-one, press the Setup button. 2 Press 8, and then press 2.

This displays the Network menu and then selects Restore Network Defaults.

3 Press 1 to confirm.

Advanced network settings

The Advanced Setup options enable you to change link speed, IP settings, and memory card security.

Note Unless you are an advanced user, you should not change any of these settings.

Set link speed

You can change the speed at which data is transmitted over the network. The default is

Automatic.

To set the link speed

1 On the control panel of the HP all-in-one, press the Setup button. 2 Press 8, and then press 3.

This displays the Network menu and then selects Advanced Setup.

3 Press 1 to select Change Link Speed. 4 Press the number next to the link speed:

– 1. Automatic – 2. 10-Full – 3. 10-Half – 4. 100-Full – 5. 100-Half

Change IP settings

The default IP setting is Automatic. However, if necessary, you can manually change the IP address, subnet mask, or the default gateway. To see the IP address and subnet mask of your HP all-in-one, print a network configuration page from your HP all-in-one (see Print and view a network configuration page). For a description of the items on the configuration page, including the IP address and subnet mask, see Configuration page

definitions.

To change an IP setting

1 On the control panel of the HP all-in-one, press the Setup button. 2 Press 8, and then press 3.

This displays the Network menu and then selects Advanced Setup.

3 Press 2 to select IP Settings. 4 Press the number next to the IP setting:

– 1. IP Address – 2. Subnet Mask

– 3. Default Gateway

5 Enter your changes, and then press OK when done.

Change memory card security

The Memory Card Security option on the Advanced Setup menu enables you to set the HP all-in-one so that it does not share memory card data with computers on a wireless network. However, we do not recommended this security method for your memory card because it prevents you from accessing your memory card from your computer. Also, this feature does not work on an Ethernet network. All computers on an Ethernet network can access the memory card on a HP all-in-one connected to the network.

Use the Embedded Web Server

The best way to manage the general network settings for the HP all-in-one is through the HP all-in-one control panel. However, for more advanced settings you can use the Embedded Web Server (EWS). When you open the your web browser, you can monitor status, configure HP all-in-one networking parameters, or access HP all-in-one features. For more information about these and other features available in the EWS, see the onscreen Help within the Embedded Web Server. To access Embedded Web Server help, open the Embedded Web Server as described below, then click the Help link under Other Links on the Embedded Web Server Home tab.

Access the Embedded Web Server

To access the Embedded Web Server

On the control panel of the HP all-in-one, press the Setup button.

2 Press 8, press 1, and then press 1.

This prints configuration page for your HP all-in-one, including the IP address. You will use the IP address in the next step.

3 In the Address box in your web browser, enter the IP address of the HP all-in-one,

as shown on the network configuration page. For example, http://195.168.0.5. The Embedded Web Server Home page appears, showing the HP all-in-one device information.

Note If you are using a proxy server in your browser, you might need to disable it

to access the Embedded Web Server.

4 If you need to change the language displayed in the Embedded Web Server, do the

following: a Click the Settings tab. b Click Select Language in the Settings navigation menu. c In the Select Language list, click the appropriate language. d Click Apply.

5 Click the Home tab to access device and network information, or click the

Networking tab to access more network information or to modify network information.

Caution Be very careful when changing the wireless network settings for the

print server; you could lose your network connection. If you lose your network connection, you might need to use the new settings to reconnect. If the print

HP all-in-one Network Guide 15

Chapter 5

server loses its network connection, you might need to reset it to factory-default and reinstall the software.

Note Do not disable TCP/IP (Transmission Control Protocol/Internet Protocol) on your

computer. It is required for communication with the Embedded Web Server.

Network troubleshooting

This section contains network troubleshooting information for the HP all-in-one. Specific information is provided for installation and configuration issues.

Wired network setup troubleshooting

Use this section to solve wired network setup problems.

The Computer is unable to discover the HP all-in-one

Cause

Cables are not connected properly.

Solution

Check the following cables to ensure they are connected properly:

● Power cords to the HP all-in-one and the router

● Cables between the router and your computer

● Cables to and from your modem or HP all-in-one Internet connection (if

applicable)

Cause

Your Local Area Network (LAN) card (NIC) is not set up properly.

Solution

Make sure that your LAN card is set up properly.

To check your LAN card in Windows XP

1 Right-click My Computer. 2 In the System Properties dialog box, click the Hardware tab. 3 Click Device Manager. 4 Make sure your card shows up under Network Adapters.

5 Refer to the documentation that came with your card.

Cause

You do not have an active network connection.

Solution

Check to see if you have an active network connection.

To make sure your network connection is active

1 Check to see if the wired network icon (below on the left) is present on the

color graphics display. If the icon is present, the HP all-in-one is connected to the network.

HP all-in-one Network Guide 17

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