HP LaserJet Pro MFP M225dn, LaserJet Pro MFP M225dw User Manual
LaserJet Pro MFP M225, M226
User Guide
M225dn
M225rdn
M226dn
M225dw
M226dw
www.hp.com/support/ljMFPM225
www.hp.com/support/ljMFPM226
HP LaserJet Pro MFP M225, M226
User Guide
Copyright and License
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Part number: CF484-90901
Edition 1, 10/2014
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, Adobe Photoshop®, Acrobat®, and
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®
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Incorporated.
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Microsoft®, Windows®, Windows® XP, and
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Group.
Table of contents
1 Product introduction ..................................................................................................................................... 1
Product comparison .............................................................................................................................................. 2
Power consumption, electrical specifications, and acoustic emissions ............................................ 5
Operating-environment specifications ............................................................................................... 5
Product views ........................................................................................................................................................ 6
Product front view ............................................................................................................................... 6
Product back view ............................................................................................................................... 7
Control-panel views ............................................................................................................................ 8
M225dn, M225rdn, and M226dn control panel ................................................................ 8
M225dw and M226dw control panel .............................................................................. 10
Product hardware setup and software installation ............................................................................................ 12
2 Paper trays ................................................................................................................................................. 13
Supported paper sizes and types ........................................................................................................................ 14
Supported paper sizes ...................................................................................................................... 14
Supported paper types ..................................................................................................................... 16
Load the priority input tray (Tray 1) .................................................................................................................... 17
Load the main input tray (Tray 2) ........................................................................................................................ 19
3 Parts, supplies, and accessories ................................................................................................................... 23
Order parts, accessories, and supplies ............................................................................................................... 24
Ordering ............................................................................................................................................. 24
Supplies and accessories .................................................................................................................. 24
Replace the toner cartridge ................................................................................................................................. 25
4 Print ........................................................................................................................................................... 29
Print tasks (Windows) .......................................................................................................................................... 30
How to print (Windows) ..................................................................................................................... 30
Automatically print on both sides (Windows) .................................................................................. 32
Manually print on both sides (Windows) .......................................................................................... 33
Print multiple pages per sheet (Windows) ....................................................................................... 34
ENWW iii
Select the paper type (Windows) ...................................................................................................... 35
Additional print tasks ........................................................................................................................ 35
Print tasks (Mac OS X) .......................................................................................................................................... 36
How to print (OS X) ............................................................................................................................ 36
Automatically print on both sides (OS X) .......................................................................................... 36
Manually print on both sides (OS X) .................................................................................................. 36
Print multiple pages per sheet (OS X) ............................................................................................... 37
Select the paper type (OS X) ............................................................................................................. 37
Additional print tasks ........................................................................................................................ 37
Set up HP Wireless Direct Printing ...................................................................................................................... 38
Mobile printing ..................................................................................................................................................... 39
HP ePrint via email ............................................................................................................................ 39
HP ePrint software ............................................................................................................................ 40
AirPrint ............................................................................................................................................... 40
Use walk-up USB printing (dw models only) ....................................................................................................... 41
5 Copy ........................................................................................................................................................... 43
Make a copy ......................................................................................................................................................... 44
Copy on both sides (duplex) ................................................................................................................................ 45
Copy on both sides automatically ..................................................................................................... 45
Copy on both sides manually ............................................................................................................ 45
6 Scan ........................................................................................................................................................... 47
Scan by using the HP Scan software (Windows) ................................................................................................. 48
Scan by using the HP Scan software (Mac) ......................................................................................................... 49
Set up Scan to E-mail (touchscreen models only) .............................................................................................. 50
Introduction ....................................................................................................................................... 50
Use the Scan to E-Mail Wizard (Windows) ........................................................................................ 50
Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ............................. 50
Set up the Scan to Email feature via the HP Embedded Web Server (OS X) .................................... 51
Set up Scan to Network Folder (touchscreen models only) ............................................................................... 54
Introduction ....................................................................................................................................... 54
Use the Scan to Network Folder Setup Wizard (Windows) ............................................................... 54
Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows) ............. 54
Set up the Scan to Network Folder feature via the HP Embedded Web Server (OS X) .................... 55
Scan to a USB flash drive (touchscreen models only) ........................................................................................ 57
Scan to email (touchscreen models only) ........................................................................................................... 58
Scan to a network folder (touchscreen models only) ......................................................................................... 59
iv ENWW
7 Fax ............................................................................................................................................................. 61
Set up to send and receive faxes ......................................................................................................................... 62
Before starting .................................................................................................................................. 62
Step 1: Identify the phone connection type ..................................................................................... 62
Step 2: Set up the fax ........................................................................................................................ 63
Dedicated phone line ...................................................................................................... 63
Shared voice/fax line ...................................................................................................... 64
Shared voice/fax line with an answering machine ........................................................ 65
Step 3: Configure the fax time, date, and header ............................................................................ 67
HP Fax Setup Wizard ....................................................................................................... 67
Product control panel ..................................................................................................... 67
HP Device Toolbox .......................................................................................................... 68
HP Embedded Web Server .............................................................................................. 68
Step 4: Run a fax test ........................................................................................................................ 68
Step 5 (Optional): Configure settings for receiving digital faxes (Windows) ................................... 69
Send a fax ............................................................................................................................................................ 70
Fax from the flatbed scanner ........................................................................................................... 70
Fax from the document feeder ......................................................................................................... 70
Send a fax using the HP software (Windows) ................................................................................... 72
8 Manage the product ..................................................................................................................................... 73
Use HP Web Services applications (touchscreen models only) .......................................................................... 74
Change the product connection type (Windows) ................................................................................................ 75
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 76
Advanced configuration with HP Utility for Mac OS X ......................................................................................... 79
Open HP Utility .................................................................................................................................. 79
HP Utility features ............................................................................................................................. 79
Configure IP network settings ............................................................................................................................. 81
Printer sharing disclaimer ................................................................................................................. 81
View or change network settings ..................................................................................................... 81
Rename the product on a network ................................................................................................... 81
Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 82
HP Web Jetadmin ................................................................................................................................................. 83
Product security features .................................................................................................................................... 84
Set or change the product password using the HP Embedded Web Server .................................... 84
Economy settings ................................................................................................................................................ 85
Print with EconoMode ....................................................................................................................... 85
Configure the Sleep/Auto Off After setting ...................................................................................... 85
Update the firmware ........................................................................................................................................... 87
Method one: Update the firmware using the control panel ............................................................. 87
Method two: Update the firmware using the Firmware Update Utility ............................................ 88
ENWW v
9 Solve problems ........................................................................................................................................... 89
Customer support ................................................................................................................................................ 90
Control panel help system (touchscreen models only) ...................................................................................... 91
Restore the factory-set defaults ........................................................................................................................ 92
A Cartridge is low or Cartridge is very low message displays on the product control panel ............................. 93
Enable or disable the Very Low settings .......................................................................................... 93
Product does not pick up paper or misfeeds ...................................................................................................... 95
The product does not pick up paper ................................................................................................. 95
The product picks up multiple sheets of paper ................................................................................ 95
The document feeder jams, skews, or picks up multiple sheets of paper ...................................... 95
Clean the pickup rollers and separation pad in the document feeder ............................................. 96
Clear jams ............................................................................................................................................................ 98
Jam locations .................................................................................................................................... 98
Experiencing frequent or recurring paper jams? .............................................................................. 98
Clear jams in the document feeder ................................................................................................. 100
Clear jams in the toner-cartridge area ........................................................................................... 102
Clear jams in the output bin ............................................................................................................ 105
Clear jams in the duplexer .............................................................................................................. 108
Improve print quality ......................................................................................................................................... 110
Print from a different software program ....................................................................................... 110
Set the paper-type setting for the print job ................................................................................... 1 10
Check the paper-type setting (Windows) ..................................................................... 110
Check the paper type setting (OS X) ............................................................................. 111
Check the toner-cartridge status ................................................................................................... 111
Clean the product ............................................................................................................................ 111
Print a cleaning page .................................................................................................... 111
Check the scanner glass for dirt and smudges ............................................................ 112
Inspect the toner cartridge for damage ......................................................................................... 112
Check the paper and printing environment .................................................................................... 113
Use paper that meets HP specifications ...................................................................... 113
Check the product environment ................................................................................... 113
Check other print job settings ......................................................................................................... 113
Check the EconoMode settings .................................................................................... 113
Try a different print driver .............................................................................................................. 115
Improve copy and scan quality ......................................................................................................................... 116
Check the scanner glass for dirt and smudges ............................................................................... 116
Check the paper settings ................................................................................................................ 116
Optimize for text or pictures .......................................................................................................... 116
Edge-to-edge copying .................................................................................................................... 117
Clean the pickup rollers and separation pad in the document feeder ........................................... 118
Improve fax image quality ................................................................................................................................ 119
vi ENWW
Check the scanner glass for dirt or smudges ................................................................................. 119
Check the send-fax resolution setting ........................................................................................... 119
Check the lightness/darkness setting ............................................................................................ 119
Check the Error Correction setting ................................................................................................. 120
Check the Fit-to-Page setting ......................................................................................................... 121
Clean the pickup rollers and separation pad in the document feeder ........................................... 121
Send to a different fax machine ..................................................................................................... 122
Check the sender's fax machine ..................................................................................................... 122
Solve wired network problems ......................................................................................................................... 123
Poor physical connection ................................................................................................................ 123
The computer is using the incorrect IP address for the product ................................................... 123
The computer is unable to communicate with the product ........................................................... 123
The product is using incorrect link and duplex settings for the network ...................................... 124
New software programs might be causing compatibility problems ............................................. 124
The computer or workstation might be set up incorrectly ............................................................ 124
The product is disabled, or other network settings are incorrect ................................................. 124
Solve wireless network problems ..................................................................................................................... 125
Wireless connectivity checklist ....................................................................................................... 125
The product does not print after the wireless configuration completes ...................................... 126
The product does not print, and the computer has a third-party firewall installed ..................... 126
The wireless connection does not work after moving the wireless router or product ................. 126
Cannot connect more computers to the wireless product ............................................................. 126
The wireless product loses communication when connected to a VPN ........................................ 126
The network does not appear in the wireless networks list .......................................................... 126
The wireless network is not functioning ........................................................................................ 127
Perform a wireless network diagnostic test .................................................................................. 127
Reduce interference on a wireless network ................................................................................... 127
Solve fax problems ............................................................................................................................................ 128
Check the hardware setup .............................................................................................................. 128
Faxes are sending slowly ................................................................................................................ 129
Fax quality is poor ........................................................................................................................... 130
Fax cuts off or prints on two pages ................................................................................................ 130
Index ........................................................................................................................................................... 131
ENWW vii
viii ENWW
1 Product introduction
●
Product comparison
●
Product views
●
Product hardware setup and software installation
For more information:
www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226.
Go to
HP's all-inclusive help for the product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 1
Product comparison
Model name
Product number
Product
dimensions
Paper handling Priority input tray
Supported
operating
systems
M225dn
Height 371 mm (14.6 in) 371 mm (14.6 in) 371 mm (14.6 in) 371 mm (14.6 in) 371 mm (14.6 in)
Depth 408 mm (16.1 in) 408 mm (16.1 in) 408 mm (16.1 in) 408 mm (16.1 in) 408 mm (16.1 in)
Width 443 mm (17.4 in) 443 mm (17.4 in) 443 mm (17.4 in) 443 mm (17.4 in) 443 mm (17.4 in)
Weight, with toner
cartridge
(Tray 1, 10-sheet
capacity)
Main input tray
(Tray 2, 250-sheet
capacity)
Standard output
bin (100-sheet
capacity)
Automatic duplex
printing
Windows XP, 32bit, SP2 and
greater
M226dn
CF484A
11.0 kg (24.3 lb) 11.0 kg (24.3 lb) 11.1 kg (24.4 lb) 11.0 kg (24.3 lb) 11.0 kg (24.3 lb)
C6N22A
M225rdn
CF486A
M225dw
CF485A
M226dw
C6N23A
Windows Vista,
Windows 7, 32-bit
Windows 8, 32-bit
Windows 8.1, 32-
Windows 2003
Windows 2003
Windows 2003
32-bit and 64-bit
and 64-bit
and 64-bit
bit and 64-bit
Server 32-bit, SP1
and higher, print
and scan drivers
only
Server 64-bit, SP1
and higher, print
driver only by
using Add Printer
Wizard
Server, Standard
Edition and
Enterprise Edition,
print and scan
drivers only
2 Chapter 1 Product introduction ENWW
Model name
M225dn
M226dn
M225rdn
M225dw
M226dw
Product number
Windows 2003 R2
Server 32-bit,
Standard and
Enterprise
editions, print and
scan drivers only
Windows 2003 R2
Server 64-bit,
Standard and
Enterprise
editions, print
driver only by
using Add Printer
Wizard
Windows 2008
Server, 32-bit and
64-bit, (SP1 and
higher) print and
scan drivers only
Windows 2008 R2
Server 64-bit,
print and scan
drivers only
Windows 2008 R2
Server 64-bit, SP1,
print and scan
drivers only
CF484A
C6N22A
CF486A
CF485A
C6N23A
Windows 2008
Server, Standard
and Enterprise
editions, print and
scan drivers only
Windows 2012 R2
Windows 2012
Mac OS X v10.7 –
Supported print
and scan drivers
for Windows
Server 64-bit,
print driver only by
using Add Printer
Wizard
Server 64-bit,
print driver only by
using Add Printer
Wizard
v10.9
HP PCL6 discrete
print driver
This driver is
included on the inbox CD as the
default print
driver.
ENWW Product comparison 3
Model name
M225dn
M226dn
M225rdn
M225dw
M226dw
Product number
HP Scan driver
This driver is
included on the inbox CD.
HP UPD PCL5c
print driver
Available for
download
HP UPD PCL6 print
driver
Available for
download
HP UPD PS print
driver
Available for
download
Connectivity Hi-Speed USB 2.0
10/100 Ethernet
LAN connection
CF484A
C6N22A
CF486A
CF485A
C6N23A
Wireless network
connection
Walk-up USB port
for printing and
scanning without a
computer
Memory 256 MB RAM
Control-panel
display
Print Prints 25 pages
Copy Flatbed scanner
2-line LCD
Color graphical
touchscreen
per minute (ppm)
on A4-size paper
and 26 ppm on
Letter-size paper
supports paper up
to A4 or Lettersize
Document feeder
supports paper up
to Legal size
(Copies up to 15
ppm)
4 Chapter 1 Product introduction ENWW
Model name
M225dn
M226dn
M225rdn
M225dw
M226dw
Product number
Copy resolution is
300 dots per inch
(dpi)
Scan Flatbed scanner
supports paper up
to A4 or Lettersize
Document feeder
supports paper up
to Legal size
Scan resolution up
to 1200 dpi
Scans in color
Integrated Optical
Character
Recognition (OCR)
software adds
support for
additional OCR file
types in HP Scan:
Searchable PDFs
(.pdf), Rich Text
(.rtf), and Text
(.txt)
CF484A
C6N22A
CF486A
CF485A
C6N23A
Scan to email
Scan to network
folder
Scan to USB
Fax V.34 with two
RJ-11 fax ports
Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226 for current information.
CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert
operating voltages. This will damage the product and void the product warranty.
Operating-environment specifications
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
ENWW Product comparison 5
Product views
●
Product front view
●
Product back view
●
Control-panel views
Product front view
1
2
3
10
9
5
78
6
dn dw
1 Handle for lifting the scanner cover
2 Document feeder input tray (lift the tray to clear jams)
3 Document feeder output bin
4
11
4 Control panel (tilts up for easier viewing)
dn models: LCD control panel
dw models: Graphical touchscreen control panel
5 Power on/off button
6 Model name
7 Priority input tray (Tray 1)
8 Main input tray (Tray 2)
9 Output bin
10 Handle for opening the top cover (access to the toner cartridge and for clearing jams)
11 Walk-up USB port for printing and scanning without a computer (dw models only)
6 Chapter 1 Product introduction ENWW
Product back view
1
8
2
3
7
6
1 Rear door (access for clearing jams)
2 Ethernet port
3 Hi-Speed USB 2.0
4 Fax "line in" port for attaching the fax phone line to the product
5 Telephone "line out" port for attaching an extension phone, answering machine, or other device
NOTE: This port is covered with a rubber cap. Pull the cap down from the top edge to access the port.
6 Power connection
7 Product number and serial number label
8 Slot for cable-type security lock
4
5
ENWW Product views 7
Control-panel views
M225dn, M225rdn, and M226dn control panel
1
2
17
16
15
1 Start Fax button Starts a fax job
4 7
3
12
1314
65
8
9
11
10
2 Attention light Indicates the product has an error, a tray is empty, or other condition requiring attention
3 Ready light Indicates the product is ready
4 Setup button Opens the Setup menu
5 Left arrow button Moves the cursor to the left or scrolls through menu options
6 OK button Confirms a setting or an action to proceed
7 Right arrow button Moves the cursor to the right or scrolls through menu options
8 Power on/off button Turns the product on or off
9 Cancel button Clears settings, cancels the current job, or exits the current menu
10 Copy Settings button Opens the Copy Settings menu
11 Lighter/Darker button Adjusts the darkness setting for the current copy job
12 Number of Copies button Sets the number of copies
13 Back button Returns to the previous screen
14 Start Copy button Starts a copy job
15 ePrint button Opens the Web Services menu
8 Chapter 1 Product introduction ENWW
16 Numeric keypad Use the keypad to enter fax numbers or select menu options
17 Fax Redial button Recalls the fax number used for the previous fax job
ENWW Product views 9
M225dw and M226dw control panel
20
19
18
17
16
1
2
4 5
63
7
8
9
10
15
14
13
12 11
1 HP Web Services button Provides quick access to HP Web Services features, including
2 Setup button Opens the Setup menu
3 Wireless button Provides access to the Wireless menu and wireless status
4 Network button Provides access to network settings and information
5 Information button Provides product status information
6 Supplies button Provides information about supplies status
7 Help button Provides access to the control-panel help system
8 Power on/off button Turns the product on or off
9 Right arrow button Moves the cursor to the right or moves the display to the next
HP ePrint
information
NOTE: When the product is connected to a wireless network,
this icon changes to a set of signal strength bars.
NOTE: This button displays only when the product is
connected to a network.
screen
NOTE: This button illuminates only when the current screen
can use this feature.
10 Chapter 1 Product introduction ENWW
10 Cancel button Clears settings, cancels the current job, or exits the current
11 Apps button Provides access to the Apps menu to print directly from select
12 Fax button Provides access to the fax feature
13 Scan button Provides access to the scan features:
14 USB button Provides access to the USB Flash Drive menu
15 Copy button Provides access to the copy feature
16 Product status Provides information about the overall product status
17 Back button Returns to the previous screen
18 Left arrow button Moves the cursor to the left or moves the display to the
screen
NOTE: This button illuminates only when the current screen
can use this feature.
Web applications
●
Scan to USB Drive
●
Scan to Network Folder
●
Scan to E-mail
NOTE: This button illuminates only when the current screen
can use this feature.
previous screen
NOTE: This button illuminates only when the current screen
can use this feature.
19 Home button Provides access to the Home screen
20 Wireless light Indicates the wireless network is enabled. The light blinks
while the product is establishing a connection to the wireless
network.
ENWW Product views 11
Product hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional
instructions, go to HP support on the Web.
Go to
www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226 for HP's all-inclusive help for the
product. Find the following support:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
12 Chapter 1 Product introduction ENWW
2 Paper trays
●
Supported paper sizes and types
●
Load the priority input tray (Tray 1)
●
Load the main input tray (Tray 2)
For more information:
www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226.
Go to
HP's all-inclusive help for the product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 13
Supported paper sizes and types
●
Supported paper sizes
●
Supported paper types
Supported paper sizes
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
Size Dimensions Priority input tray
(Tray 1)
Letter 216 x 279 mm (8.5 x 11 in)
Legal 216 x 356 mm (8.5 x 14 in)
Executive 184 x 267 mm (7.3 x 10.5 in)
Oficio 8.5 x 13 216 x 330 mm (8.5 x 13 in)
4 x 6 102 x 152 mm (4 x 6 in)
5 x 8 127 x 203 mm (5 x 8 in)
A4 210 x 297 mm (8.3 x 11.7 in)
A5 148 x 210 mm (5.8 x 8.3 in)
A6 105 x 148 mm (4.1 x 5.8 in)
B5 (JIS) 182 x 257 mm (7.2 x 10.1 in)
B6 (JIS) 129 x 182 mm (5.1 x 7.2 in)
Main input tray (Tray2)Auto duplex
10 x 15cm 102 x 152 mm (4 x 6 in)
Oficio 216 x 340 mm 216 x 340 mm (8.5 x 13.4 in)
16K 195 x 270 mm (7.7 x 10.6 in)
16K 184 x 260 mm (7.2 x 10.3 in)
16K 197 x 273 mm (7.8 x 10.8 in)
Japanese Postcard
Postcard (JIS)
Double Japan
Postcard Rotated
Double Postcard (JIS)
Envelope #10 105 x 241 mm (4.1 x 9.5 in)
100 x 148 mm (3.9 x 5.8 in)
200 x 148 mm (7.9 x 5.8 in)
14 Chapter 2 Paper trays ENWW
Size Dimensions Priority input tray
(Tray 1)
Main input tray (Tray2)Auto duplex
Envelope Monarch 98 x 191 mm (3.9 x 7.5 in)
Envelope B5 176 x 250 mm (6.9 x 9.8 in)
Envelope C5 162 x 229 mm (6.4 x 9 in)
Envelope DL 110 x 220 mm (4.3 x 8.7 in)
Custom 76 x 127 mm to 216 x 356 mm (3 x 5 in to
8.5 x 14 in)
ENWW Supported paper sizes and types 15
Supported paper types
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
Type Single-sided or manual duplex Auto duplex
Plain
HP EcoSMART Lite
Light 60–74g
Intermediate 85–95g
Midweight 96–110g
Heavy 111–130g
Extra Heavy 131–175g
Transparency
Labels
Letterhead
Envelope
Preprinted
Prepunched
Colored
Bond
Recycled
Rough
Vellum
16 Chapter 2 Paper trays ENWW
Load the priority input tray (Tray 1)
NOTE: When you add new paper, make sure that you remove all of the paper from the input tray and
straighten the stack. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from
feeding through the product at one time. Use paper that is not wrinkled, folded, or damaged.
1. Load the paper face-up with the top forward in
the input tray.
The orientation of the paper in the tray varies
depending on the type of print job. For additional
information, see
Table 2-1 Tray 1 paper
orientation on page 17.
2. Adjust the paper guides until they are snug
against the paper.
Table 2-1 Tray 1 paper orientation
Paper type Duplex mode How to load paper
Preprinted or letterhead 1-sided printing or manual 2-sided
printing
Face-up
Top edge leading into the product
ENWW Load the priority input tray (Tray 1) 17
Table 2-1 Tray 1 paper orientation (continued)
Paper type Duplex mode How to load paper
Prepunched 1-sided printing or manual 2-sided
printing
Envelopes 1-sided printing Face-up
Face-up
Holes toward the left side of the product
Top edge toward the right of the tray, postage end entering
the product last
18 Chapter 2 Paper trays ENWW
Load the main input tray (Tray 2)
NOTE: When adding new paper, make sure to remove all of the paper from the input tray and straighten the
stack. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through
the product at one time. Use paper that is not wrinkled, folded, or damaged.
1. Open the dust cover.
2. Load the paper into the tray. Make sure that the
paper fits under the tabs and below the
maximum-height indicators.
The orientation of the paper in the tray varies
depending on the type of print job. For additional
information, see
orientation on page 21.
Table 2-2 Tray 2 paper
ENWW Load the main input tray (Tray 2) 19
3. Adjust the paper guides until they are snug
against the paper.
4. Close the dust cover.
20 Chapter 2 Paper trays ENWW
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