HP LaserJet P4010 and P4510 Series Printer
Software Technical Reference
HP LaserJet P4010 and P4510 Series Printer
Software Technical Reference
Copyright and License
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
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Edition 1, 3/2008
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Table of contents
1 Purpose and scope
Introduction ........................................................................................................................................... 1
Software technical reference overview ................................................................................................. 2
Product comparison ............................................................................................................................. 3
HP LaserJet P4014 models ................................................................................................. 3
HP LaserJet P4015 models ................................................................................................. 4
HP LaserJet P4515 models ................................................................................................. 5
Product features .................................................................................................................. 5
Documentation availability and localization .......................................................................................... 8
Software availability and localization ................................................................................................. 13
Printing-system software on the Web ................................................................................ 13
In-box printing-system software CDs ................................................................................. 14
Windows partition .............................................................................................. 14
CD versions ....................................................................................................... 15
2 Software Description
Introduction ......................................................................................................................................... 17
Windows printing-system software ..................................................................................................... 18
Printing system and installer .............................................................................................. 18
HP LaserJet P4010 and P4510 Series print drivers .......................................................... 21
HP driver diagnostic printer check tool ............................................................................................... 25
HP Easy Printer Care ......................................................................................................................... 26
HP LaserJet P4010 and P4510 Series printer printing-system software CD
for MS Windows systems .................................................................................. 18
Installer features ................................................................................................ 20
Select the best print driver ................................................................................ 22
Complete LaserJet printing system .................................................. 22
PCL 6 ................................................................................................ 22
PCL 5 ................................................................................................ 22
PS Emulation .................................................................................... 23
HP universal print driver (optional) ................................................... 23
HP LaserJet printing system ............................................................. 23
HP print drivers ................................................................................................. 23
Driver version numbers for MS Windows operating systems ............................ 24
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HP Embedded Web Server ................................................................................................................ 27
Information tab ................................................................................................................... 27
Device Status .................................................................................................... 27
Configuration Page ........................................................................................... 29
Supplies Status ................................................................................................. 31
Event Log .......................................................................................................... 31
Usage Page ...................................................................................................... 32
Device Information ............................................................................................ 33
Control Panel .................................................................................................... 34
Print ................................................................................................................... 34
Settings tab ........................................................................................................................ 35
Configure Device ............................................................................................... 35
Show Me How .................................................................................. 36
Information ........................................................................................ 37
Paper Handling ................................................................................. 38
Configure Device .............................................................................. 39
Diagnostics ....................................................................................... 46
Tray Sizes/Types .............................................................................................. 47
E-mail Server .................................................................................................... 48
Alerts ................................................................................................................. 48
AutoSend .......................................................................................................... 49
Security ............................................................................................................. 49
Configure Security Settings .............................................................. 50
Edit Other Links ................................................................................................. 52
Device Information ............................................................................................ 53
Language .......................................................................................................... 53
Date & Time ...................................................................................................... 53
Date/Time Format ............................................................................. 54
Clock Drift Correction ....................................................................... 55
Wake Time ........................................................................................................ 55
Networking tab ................................................................................................................... 56
HP Customer Participation Program .................................................................................................. 57
Optional software ............................................................................................................................... 58
Universal Print Driver ......................................................................................................... 58
Installer Customization Wizard .......................................................................................... 58
HP Web Jetadmin .............................................................................................................. 58
HP Easy Printer Care ........................................................................................................ 58
Font support ....................................................................................................................................... 59
Basic fonts ........................................................................................................................ 59
Default fonts ....................................................................................................................... 59
3 Installing Windows printing-system components
Introduction ......................................................................................................................................... 65
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Supported operating systems for Windows ........................................................................................ 66
Windows operating system requirements .......................................................................... 66
Install Overview .................................................................................................................................. 67
Microsoft Windows general installation overview .............................................................. 67
Unsupported operating system dialog box ........................................................ 67
Microsoft Windows installation for direct connections ....................................... 68
Microsoft Windows installation for computers on a network ............................. 68
Install drivers using a CD .................................................................................. 68
Test drivers ....................................................................................... 68
Set a default printer .......................................................................... 68
Install drivers using the Microsoft Windows Add-Printer Wizard ....................... 69
Plug and play driver install packages ................................................................ 70
Minimum installation of print drivers from the printing-system
CD ................................................................................................... 70
Plug-and-Play Installation for installing print drivers ........................ 71
Point and print installation for Windows ............................................................ 71
Modify an existing installation ........................................................................... 72
Modify Installation ............................................................................. 74
Installer Customization Wizard for Windows ..................................................... 74
The Installer Customization Wizard .................................................. 75
Dialog boxes ..................................................................................... 76
Distribution ........................................................................................ 91
Detailed Microsoft Windows installation instructions .......................................................................... 92
Help, Back, Next, and Cancel buttons ............................................................................... 92
Modify a pre-existing installation ........................................................................................ 93
Direct-connect installation through a USB or parallel port ................................................. 93
Basic, Full, and Custom Installation dialog box sequence ................................................ 93
Install optional software .................................................................................................................... 109
User uninstall software ..................................................................................................................... 110
Uninstall instructions for Windows ................................................................................... 110
Uninstall a Recommended or Express installation .......................................... 110
Use the product software Uninstall component (recommended) .... 110
Use the Windows Add or Remove Programs component .............. 110
Use the printing-system software CD ............................................. 111
Uninstall a printer-driver only installation ........................................................ 113
4 HP PCL 5, PCL 6, and PS emulation drivers for Windows
Introduction ....................................................................................................................................... 115
Change the printer driver settings for Windows ............................................................................... 116
Printing Preferences driver tabs ...................................................................................... 116
Properties driver tabs ....................................................................................................... 117
Help system ..................................................................................................................................... 118
“What's this?” Help ........................................................................................................... 118
Context-sensitive Help ..................................................................................................... 118
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Constraint messages ....................................................................................................... 118
Advanced tab features .................................................................................................................... 120
Paper/Output settings ...................................................................................................... 121
Copy Count setting ......................................................................................... 121
Graphic settings ............................................................................................................... 12 2
TrueType Font settings ................................................................................... 122
Document Options ........................................................................................................... 122
Advanced Printing Features ............................................................................ 122
Print optimizations ........................................................................................... 122
PostScript Options (PS Emulation only) .......................................................... 123
PostScript Output option ................................................................. 123
TrueType Font Download option .................................................... 124
PostScript Language Level ............................................................. 124
Send PostScript Error Handler ....................................................... 124
Printer Features .............................................................................................. 124
Send TrueType as Bitmap (HP PCL 6 only) .................................. 124
Resolution Enhancement technology (REt) .................................... 125
Raster Compression (PCL 6 only) .................................................. 125
Alternative Letterhead Mode .......................................................... 125
Layout Options ................................................................................................ 125
Printing Shortcuts tab ....................................................................................................................... 126
General Everyday Printing ............................................................................................... 127
Two-sided (Duplex) Printing ............................................................................................ 128
Envelopes ........................................................................................................................ 130
Booklet Printing ................................................................................................................ 130
Factory Defaults ............................................................................................................... 13 2
Document preview image ................................................................................................ 132
Paper/Quality tab features ................................................................................................................ 134
Paper Options .................................................................................................................. 13 5
Paper sizes: .................................................................................................... 135
Custom Paper Size ......................................................................................... 136
Name .............................................................................................. 136
Paper Size ...................................................................................... 137
Units ............................................................................................... 137
Custom width and height control limits ........................................... 137
Paper source: .................................................................................................. 138
Paper type: ...................................................................................................... 139
Special pages .................................................................................................. 139
Covers ............................................................................................ 140
Print pages on different paper ........................................................ 141
Document preview image ................................................................................................ 141
Print Quality group box .................................................................................................... 142
Print Quality drop-down menu ......................................................................... 142
EconoMode ..................................................................................................... 143
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Effects tab features .......................................................................................................................... 144
Resizing Options group box ............................................................................................. 144
Actual Size setting ........................................................................................... 145
Print Document On setting ............................................................................. 145
Scale to Fit option .......................................................................................... 145
% of actual size option ................................................................................... 146
Document preview image ................................................................................................ 147
Watermarks group box .................................................................................................... 147
Current watermarks ......................................................................................... 148
Watermark message ....................................................................................... 149
Message angle ................................................................................................ 149
Font attributes ................................................................................................. 149
Name drop-down menu .................................................................. 150
Color drop-down menu ................................................................... 150
Shading drop-down menu .............................................................. 150
Size spin box .................................................................................. 150
Style drop-down menu .................................................................... 150
Default settings ............................................................................... 151
Default watermark settings ............................................................. 151
Finishing tab features ....................................................................................................................... 152
Document Options ........................................................................................................... 152
Print on Both Sides ......................................................................................... 153
Automatically print on both sides ................................................... 154
Manually print on both sides ........................................................... 154
Flip Pages Up option ....................................................................................... 156
Booklet layout drop-down menu ...................................................................... 156
Book and booklet printing ............................................................... 156
Printing a booklet ............................................................................ 157
Printing a book ................................................................................ 157
Pages per sheet drop-down menu .................................................................. 157
Print page borders check box ......................................................................... 157
Page order drop-down menu .......................................................................... 157
Document preview image ................................................................................................ 158
Orientation group box ...................................................................................................... 158
Portrait option button ....................................................................................... 159
Landscape option button ................................................................................. 159
Rotate by 180 degrees check box ................................................................... 159
Mirror Image check box (PS Emulation only) .................................................. 159
Output tab features ........................................................................................................................... 160
Output Options ................................................................................................................. 160
Output Bin Options .......................................................................................................... 161
Document preview image ................................................................................................ 161
Job Storage tab features .................................................................................................................. 162
Status group box .............................................................................................................. 163
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Job Storage Mode ........................................................................................................... 164
Off ................................................................................................................... 164
Proof and Hold ............................................................................................... 164
Personal Job ................................................................................................... 165
Quick Copy ...................................................................................................... 165
Stored Job ....................................................................................................... 165
Make Job Private ............................................................................................................. 166
Job Notification Options ................................................................................................... 166
User Name ....................................................................................................................... 166
Job Name ........................................................................................................................ 167
Using job-storage features when printing ........................................................................ 167
Releasing a job-storage print job .................................................................... 168
Deleting a job-storage print job ....................................................................... 168
Services tab features ........................................................................................................................ 169
Internet Services .............................................................................................................. 169
Device Services ............................................................................................................... 170
Device Settings tab features ............................................................................................................ 171
Form to Tray Assignment ................................................................................................ 174
Font Substitution Table .................................................................................................... 175
External Fonts .................................................................................................................. 175
Installing external fonts ................................................................................... 176
Removing external fonts ................................................................................. 177
Installable Options ........................................................................................................... 177
Automatic Configuration .................................................................................. 177
Envelope Feeder ............................................................................................. 178
Tray 3, 4, 5, 6 .................................................................................................. 178
Duplex Unit (for 2-sided Printing) .................................................................... 178
Allow Manual Duplexing .................................................................................. 178
Accessory Output Bin ...................................................................................... 178
Printer Memory ................................................................................................ 178
Printer Hard Disk ............................................................................................. 178
Job Storage ..................................................................................................... 179
Mopier Mode ................................................................................................... 179
PS Emulation Device Settings ......................................................................................... 179
Available PostScript Memory .......................................................................... 180
Output Protocol ............................................................................................... 180
Send Ctrl-D Before Each Job .......................................................................... 180
Send Ctrl-D After Each Job ............................................................................ 180
Convert Gray Text to PostScript Gray ............................................................. 181
Convert Gray Graphics to PostScript Gray ..................................................... 181
Add Euro Currency Symbol to PostScript Fonts ............................................. 181
Job Timeout .................................................................................................... 181
Wait Timeout ................................................................................................... 181
Minimum Font Size to Download as Outline ................................................... 181
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Maximum Font Size to Download as Bitmap .................................................. 181
Postscript Passthrough ................................................................................... 182
JPEG Passthrough .......................................................................................... 182
About tab features ............................................................................................................................ 183
5 Macintosh Software and Utilities
Introduction ....................................................................................................................................... 185
Supported operating systems for Macintosh .................................................................................... 186
Macintosh system requirements ...................................................................................... 186
Hardware requirements ................................................................................... 186
Supported print drivers for Macintosh .............................................................................. 186
Change printer-driver settings for Macintosh ................................................................... 186
Supported software components for Macintosh ............................................................................... 188
Software components for Macintosh ............................................................................... 188
Software component availability for Macintosh ................................................................................ 189
Printing-system software .................................................................................................................. 190
Availability ........................................................................................................................ 190
Printing-system software on the Web ............................................................. 190
In-box printing-system software CDs .............................................................. 191
Macintosh installation instructions .................................................................................................... 193
Macintosh component descriptions ................................................................................. 193
HP LaserJet PPDs .......................................................................................... 193
PDEs ............................................................................................................... 193
HP Embedded Web Server (HP EWS) ........................................................... 194
Install notes (Readme file) .............................................................................. 194
Online help ...................................................................................................... 194
Install the Macintosh printing system ............................................................................... 194
General installation for Macintosh operating systems ..................................... 194
Detailed Mac OS X installation ........................................................................ 195
Printer setup .................................................................................................... 203
Supported utilities for Macintosh ...................................................................................................... 210
HP Embedded Web Server Device Configuration ........................................................... 210
Access to the HP EWS ................................................................................... 210
Information tab ................................................................................................ 211
Printing-system software ................................................................ 191
Software component availability ..................................................... 191
Macintosh partition ......................................................................... 191
CD versions .................................................................................... 191
Main Install dialog sequence .......................................................... 195
Set up a printer with Mac OS X V10.2.8 or later ............................. 203
Troubleshooting the printer setup ................................................... 208
Device Status ................................................................................. 211
Configuration Page ......................................................................... 212
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Supplies Status ............................................................................... 215
Event Log ....................................................................................... 215
Usage Page .................................................................................... 216
Device Information .......................................................................... 217
Control Panel .................................................................................. 218
Print ................................................................................................ 218
Settings tab ..................................................................................................... 219
Configure Device ............................................................................ 219
Tray Sizes/Types ............................................................................ 231
E-mail Server .................................................................................. 232
Alerts .............................................................................................. 232
AutoSend ........................................................................................ 233
Security ........................................................................................... 233
Edit Other Links .............................................................................. 236
Device Information .......................................................................... 236
Language ........................................................................................ 237
Date & Time .................................................................................... 237
Wake Time ..................................................................................... 239
Networking tab ................................................................................................ 240
6 Engineering details
Introduction ....................................................................................................................................... 241
Remote firmware updates ............................................................................................................... 242
Print a configuration page ............................................................................................... 242
Downloading the new firmware from the HP Web site .................................................... 242
Downloading the new firmware to the device .................................................................. 243
Printer messages during the firmware update ................................................................ 243
Remote firmware update by using FTP through a browser ............................................. 245
Remote firmware update by using FTP on a direct network connection ......................... 245
Remote firmware update through a local MS Windows port ........................................... 246
Remote firmware update through a USB port .................................................................. 247
Remote firmware update through an MS Windows network ........................................... 248
Remote firmware update for UNIX systems ................................................................... 248
Remote firmware update by using the LPR command ................................................... 249
Remote firmware update through HP Web Jetadmin ..................................................... 249
Printing print-ready documents ....................................................................................................... 251
Print-ready file printing by using FTP through a browser ................................................. 251
Print-ready file printing by using FTP on a direct network connection ............................. 252
Print-ready printing by using a local MS Windows port ................................................... 253
Print-ready file printing in an MS Windows network ........................................................ 253
Print-ready file printing in UNIX systems ......................................................................... 253
Microsoft Windows 2000, Windows XP, or Windows Server 2003 ................. 247
Microsoft Windows 2000, Wiindows XP, or Windows Server 2003 ................ 253
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Print-ready file printing by using the LPR command ....................................................... 254
Supported paper and print media tables .......................................................................................... 255
Supported paper types for input options .......................................................................... 255
Supported paper types for output options ........................................................................ 256
Custom paper sizes .......................................................................................................................... 257
Special paper or print media guidelines ........................................................................................... 258
Sizes (min & max) and supported paper by tray .............................................................................. 259
Media attributes and commands ...................................................................................................... 260
Media types and sizes .................................................................................................... 260
Custom paper sizes ........................................................................................................ 262
File to E-mail utility ........................................................................................................................... 263
HP Driver Deployment Utility (DDU) ................................................................................................. 264
Supported OS .................................................................................................................. 264
Package Source .............................................................................................................. 264
Install Type ...................................................................................................... 264
Network Settings ............................................................................................. 265
Package Target ............................................................................................................... 265
Create Package ............................................................................................................... 265
Index ................................................................................................................................................................. 267
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List of tables
Table 1-1 Software technical reference overview .............................................................................................. 2
Table 1-2 User documentation availability and localization ............................................................................... 8
Table 1-3 Software component availability for the HP LaserJet P4010 and P4510 Series printer .................. 13
Table 2-1 Print drivers included with the HP LaserJet P4010 and P4510 Series printer ................................. 23
Table 2-2 Default fonts ..................................................................................................................................... 59
Table 2-3 Additional PS emulation fonts .......................................................................................................... 61
Table 4-1 Font Attribute settings for new and preset watermarks .................................................................. 151
Table 4-2 Page orientation ............................................................................................................................. 156
Table 5-1 Software components for Macintosh .............................................................................................. 188
Table 5-2 Software component availability for Macintosh .............................................................................. 189
Table 5-3 Adding a printer in Macintosh operating systems .......................................................................... 195
Table 6-1 Troubleshooting a firmware update .............................................................................................. 243
Table 6-2 Troubleshooting a firmware update failure .................................................................................... 244
Table 6-3 Update messages .......................................................................................................................... 244
Table 6-4 Supported media attributes ............................................................................................................ 260
Table 6-5 Tray 1 and Tray 2 specifications .................................................................................................... 262
Table 6-6 Optional Tray 3 specifications ........................................................................................................ 262
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List of figures
Figure 2-1 Installation software CD browser .................................................................................................... 19
Figure 2-2 Information tab – Device Status page ............................................................................................. 28
Figure 2-3 Information tab – Configuration Page (1 of 3) ................................................................................. 29
Figure 2-4 Information tab – Configuration Page (2 of 3) ................................................................................. 29
Figure 2-5 Information tab – Configuration Page (3 of 3) ................................................................................. 30
Figure 2-6 Information tab – Status page ......................................................................................................... 31
Figure 2-7 Information tab – Event Log page ................................................................................................... 31
Figure 2-8 Information tab – Usage Log page (1 of 3) ..................................................................................... 32
Figure 2-9 Information tab – Usage Log page ................................................................................................. 32
Figure 2-10 Information tab – Usage Page log (3 of 3) .................................................................................... 33
Figure 2-11 Information tab – Device Information page ................................................................................... 33
Figure 2-12 Information tab – Control Panel page ........................................................................................... 34
Figure 2-13 Information tab – Print page ......................................................................................................... 34
Figure 2-14 HP EWS – Settings tab ................................................................................................................. 35
Figure 2-15 Settings tab – Configure Device Page – Show Me How menu options ........................................ 36
Figure 2-16 Settings tab – Device Configuration page – Information menu options ........................................ 37
Figure 2-17 Settings tab – Configure Device page – Paper Handling menu options ....................................... 38
Figure 2-18 Configure Device pane ................................................................................................................. 39
Figure 2-19 Configure Device page – Configure Device menu options – Printing ........................................... 40
Figure 2-20 Printing menu option – Default Custom Paper Size submenu options ......................................... 40
Figure 2-21 Printing menu option – PCL submenu options ............................................................................. 41
Figure 2-22 Configure Device – Print Quality menu ......................................................................................... 42
Figure 2-23 Configure Device – Runtime CFG menu options .......................................................................... 42
Figure 2-24 Configure Device – System Setup menu options ......................................................................... 43
Figure 2-25 Configure Device – System Setup menu options – Date/Time menu options .............................. 44
Figure 2-26 System Setup menu options – Date/Time menu options – Date submenu options ...................... 44
Figure 2-27 System Setup menu options – Date/Time menu options – Time submenu options ..................... 44
Figure 2-28 Configure Device – System Setup menu options – Tray Behavior menu options ........................ 45
Figure 2-29 Configure Device – I/O menu options ........................................................................................... 45
Figure 2-30 Configure Device – I/O menu options – Embedded Jetdirect menu ............................................. 46
Figure 2-31 Configure Device – Resets menu ................................................................................................. 46
Figure 2-32 Settings tab – Diagnostics menu .................................................................................................. 46
Figure 2-33 Diagnostics menu – Paper Path Test submenu ........................................................................... 47
Figure 2-34 Settings tab — Tray Sizes/Types .................................................................................................. 47
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Figure 2-35 Settings tab – E-mail Server screen ............................................................................................. 48
Figure 2-36 Settings tab – Alerts screen .......................................................................................................... 48
Figure 2-37 Settings tab – AutoSend screen ................................................................................................... 49
Figure 2-38 Settings tab – Security screen (1 of 2) .......................................................................................... 49
Figure 2-39 Settings tab – Security screen (2 of 2) .......................................................................................... 50
Figure 2-40 Security screen – Configure Security Settings screen (1 of 4) ..................................................... 50
Figure 2-41 Security screen – Configure Security Settings screen (2 of 4) ..................................................... 51
Figure 2-42 Security screen – Configure Security Settings screen (3 of 4) ..................................................... 51
Figure 2-43 Security screen – Configure Security Settings screen (4 of 4) ..................................................... 52
Figure 2-44 Settings tab – Edit Other Links screen ......................................................................................... 52
Figure 2-45 Settings tab – Device Information screen ..................................................................................... 53
Figure 2-46 Settings tab – Language screen ................................................................................................... 53
Figure 2-47 Settings tab – Date & Time screen ............................................................................................... 54
Figure 2-48 Date & Time screen – Date/Time Format screen ......................................................................... 54
Figure 2-49 Date & Time screen – Clock Drift Correction screen .................................................................... 55
Figure 2-50 Settings tab – Wake Time screen ................................................................................................. 56
Figure 2-51 Networking tab .............................................................................................................................. 56
Figure 3-1 After Install, CD browser Home screen ........................................................................................... 72
Figure 3-2 Modify Installation – Setup Maintenance window ........................................................................... 74
Figure 3-3 Welcome to the HP LaserJet P4010 and P4510 Series Installation Customization Wizard dialog
box ...................................................................................................................................................................... 76
Figure 3-4 Software License Agreement dialog box ........................................................................................ 77
Figure 3-5 Language dialog box ...................................................................................................................... 78
Figure 3-6 Printer Port dialog box .................................................................................................................... 79
Figure 3-7 Specify TCP/IP Port dialog box ....................................................................................................... 80
Figure 3-8 Port Creation Options dialog box .................................................................................................... 81
Figure 3-9 Please enter a Hardware address — Network Setup Error dialog box ........................................... 81
Figure 3-10 Model dialog box ........................................................................................................................... 82
Figure 3-11 Drivers dialog box ......................................................................................................................... 82
Figure 3-12 Driver Details dialog box ............................................................................................................... 83
Figure 3-13 Driver Configuration dialog box .................................................................................................... 84
Figure 3-14 Driver Configuration — Printing Preferences tab .......................................................................... 85
Figure 3-15 Driver Configuration — Device Settings tab ................................................................................. 85
Figure 3-16 Invalid Selection dialog box .......................................................................................................... 86
Figure 3-17 Additional Software dialog box ..................................................................................................... 86
Figure 3-18 Additional software Details dialog box .......................................................................................... 87
Figure 3-19 Custom Installer Location dialog box ............................................................................................ 88
Figure 3-20 Ready to Create Installer dialog box ............................................................................................. 89
Figure 3-21 Printer Properties General tab ...................................................................................................... 89
Figure 3-22 Creating dialog box ....................................................................................................................... 90
Figure 3-23 Finish dialog box ........................................................................................................................... 91
Figure 3-24 Are you sure you want to cancel the installation? dialog box ....................................................... 92
Figure 3-25 Cancel dialog box ......................................................................................................................... 93
Figure 3-26 Language Selection ...................................................................................................................... 94
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Figure 3-27 Welcome screen ........................................................................................................................... 95
Figure 3-28 Firewall Notice .............................................................................................................................. 95
Figure 3-29 Searching dialog box .................................................................................................................... 96
Figure 3-30 Printer Found dialog box ............................................................................................................... 97
Figure 3-31 Printer Connection dialog box ....................................................................................................... 97
Figure 3-32 Cable Type dialog box .................................................................................................................. 98
Figure 3-33 Models dialog box ......................................................................................................................... 99
Figure 3-34 Identify a printer dialog box ......................................................................................................... 100
Figure 3-35 Printers Not Found dialog box .................................................................................................... 101
Figure 3-36 Installation Type window ............................................................................................................. 102
Figure 3-37 Installation Types Details window ............................................................................................... 103
Figure 3-38 Ready to Install window .............................................................................................................. 104
Figure 3-39 Printer Properties ........................................................................................................................ 104
Figure 3-40 Data sent to HP window .............................................................................................................. 105
Figure 3-41 Installation Status window .......................................................................................................... 105
Figure 3-42 Finish dialog box ......................................................................................................................... 106
Figure 3-43 Test Page dialog box .................................................................................................................. 107
Figure 3-44 Next Steps dialog box ................................................................................................................. 108
Figure 3-45 CD browser window .................................................................................................................... 109
Figure 3-46 Home dialog box ......................................................................................................................... 111
Figure 3-47 Setup Maintenance window ........................................................................................................ 112
Figure 3-48 Ready to Remove window .......................................................................................................... 113
Figure 4-1 Constraint message ...................................................................................................................... 118
Figure 4-2 Advanced tab (PCL 6) ................................................................................................................... 120
Figure 4-3 Advanced tab (PS) ........................................................................................................................ 121
Figure 4-4 Advanced tab - PS emulation driver - PostScript Options ............................................................ 123
Figure 4-5 Printing Shortcuts tab .................................................................................................................... 126
Figure 4-6 Document preview image ............................................................................................................. 133
Figure 4-7 Paper/Quality ................................................................................................................................ 134
Figure 4-8 Paper Options group box .............................................................................................................. 135
Figure 4-9 Print/Quality tab – Custom Paper Size dialog box ........................................................................ 136
Figure 4-10 Print/Quality tab — Special Pages, Covers ................................................................................ 140
Figure 4-11 Paper/Quality tab — Special pages, Print pages on different paper .......................................... 141
Figure 4-12 Document preview image ........................................................................................................... 142
Figure 4-13 Print Quality group box ............................................................................................................... 142
Figure 4-14 Effects tab ................................................................................................................................... 144
Figure 4-15 Effects tab – Resizing Options group box ................................................................................... 145
Figure 4-16 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) ....................................... 146
Figure 4-17 Document preview image ........................................................................................................... 147
Figure 4-18 Effects tab – Watermarks group box ........................................................................................... 147
Figure 4-19 Effects tab – Watermark Details box ........................................................................................... 148
Figure 4-20 Finishing tab ................................................................................................................................ 152
Figure 4-21 Finishing tab – Document Options group box ............................................................................. 153
Figure 4-22 Finishing tab – Print on Both Sides instruction window .............................................................. 155
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Figure 4-23 Page-order preview images ....................................................................................................... 158
Figure 4-24 Document preview image ........................................................................................................... 158
Figure 4-25 Finishing tab – Orientation group box (PCL 6) ........................................................................... 159
Figure 4-26 Finishing tab – Orientation group box (PS) ................................................................................. 159
Figure 4-27 Document preview image — Mirror Image ................................................................................. 159
Figure 4-28 Output tab ................................................................................................................................... 160
Figure 4-29 Document preview image ........................................................................................................... 161
Figure 4-30 Job Storage tab ........................................................................................................................... 163
Figure 4-31 Services tab ................................................................................................................................ 169
Figure 4-32 Device Settings tab (1 of 2) ......................................................................................................... 171
Figure 4-33 Device Settings tab (2 of 2) ......................................................................................................... 172
Figure 4-34 Device Settings tab (PS) ............................................................................................................. 173
Figure 4-35 Device Settings tab (PS) ............................................................................................................. 173
Figure 4-36 Font Substitution Table ............................................................................................................... 175
Figure 4-37 HP Font Installer dialog box ........................................................................................................ 176
Figure 4-38 About tab ..................................................................................................................................... 183
Figure 5-1 HP LJ P4010 or P4510 Series CD-ROM icon .............................................................................. 196
Figure 5-2 HP LJ P4010 or P4510 Series dialog ........................................................................................... 196
Figure 5-3 hp lj P4010_P4510.mpkg .............................................................................................................. 197
Figure 5-4 Installer package message ........................................................................................................... 197
Figure 5-5 Introduction screen ....................................................................................................................... 198
Figure 5-6 Readme/Install Notes window ....................................................................................................... 198
Figure 5-7 License Agreement ....................................................................................................................... 199
Figure 5-8 Agree or Disagree dialog .............................................................................................................. 199
Figure 5-9 Select a Destination window ......................................................................................................... 200
Figure 5-10 Installer Type window ................................................................................................................. 201
Figure 5-11 Authenticate dialog ..................................................................................................................... 202
Figure 5-12 Installing dialog .......................................................................................................................... 202
Figure 5-13 Install Software Finished window ................................................................................................ 203
Figure 5-14 Printer List window ...................................................................................................................... 204
Figure 5-15 Printer Browser screen ............................................................................................................... 205
Figure 5-16 Bonjour/Rendevous printer browser ........................................................................................... 206
Figure 5-17 Print Using field ........................................................................................................................... 207
Figure 5-18 Printer List with Installed Printer Listed ....................................................................................... 208
Figure 5-19 Information tab – Device Status page ......................................................................................... 212
Figure 5-20 Information tab – Configuration Page (1 of 3) ............................................................................. 213
Figure 5-21 Information tab – Configuration Page (2 of 3) ............................................................................. 213
Figure 5-22 Information tab – Configuration Page (3 of 3) ............................................................................. 214
Figure 5-23 Information tab – Status page ..................................................................................................... 215
Figure 5-24 Information tab – Event Log page ............................................................................................... 215
Figure 5-25 Information tab – Usage Log page (1 of 3) ................................................................................. 216
Figure 5-26 Information tab – Usage Log page ............................................................................................. 216
Figure 5-27 Information tab – Usage Page log (3 of 3) .................................................................................. 217
Figure 5-28 Information tab – Device Information page ................................................................................. 217
xviii
ENWW
Figure 5-29 Information tab – Control Panel page ......................................................................................... 218
Figure 5-30 Information tab – Print page ....................................................................................................... 218
Figure 5-31 HP EWS – Settings tab ............................................................................................................... 219
Figure 5-32 Settings tab – Configure Device Page – Show Me How menu options ...................................... 220
Figure 5-33 Settings tab – Device Configuration page – Information menu options ...................................... 221
Figure 5-34 Settings tab – Configure Device page – Paper Handling menu options ..................................... 222
Figure 5-35 Configure Device pane ............................................................................................................... 222
Figure 5-36 Configure Device page – Configure Device menu options – Printing ......................................... 223
Figure 5-37 Printing menu option – Default Custom Paper Size submenu options ....................................... 224
Figure 5-38 Printing menu option – PCL submenu options ........................................................................... 224
Figure 5-39 Configure Device – Print Quality menu ....................................................................................... 225
Figure 5-40 Configure Device – Runtime CFG menu options ........................................................................ 226
Figure 5-41 Configure Device – System Setup menu options ....................................................................... 227
Figure 5-42 Configure Device – System Setup menu options – Date/Time menu options ............................ 228
Figure 5-43 System Setup menu options – Date/Time menu options – Date submenu options .................... 228
Figure 5-44 System Setup menu options – Date/Time menu options – Time submenu options ................... 228
Figure 5-45 Configure Device – System Setup menu options – Tray Behavior menu options ...................... 229
Figure 5-46 Configure Device – I/O menu options ......................................................................................... 229
Figure 5-47 Configure Device – I/O menu options – Embedded Jetdirect menu ........................................... 230
Figure 5-48 Configure Device – Resets menu ............................................................................................... 230
Figure 5-49 Settings tab – Diagnostics menu ................................................................................................ 230
Figure 5-50 Diagnostics menu – Paper Path Test submenu ......................................................................... 231
Figure 5-51 Settings tab — Tray Sizes/Types ................................................................................................ 231
Figure 5-52 Settings tab – E-mail Server screen ........................................................................................... 232
Figure 5-53 Settings tab – Alerts screen ........................................................................................................ 232
Figure 5-54 Settings tab – AutoSend screen ................................................................................................. 233
Figure 5-55 Settings tab – Security screen (1 of 2) ........................................................................................ 233
Figure 5-56 Settings tab – Security screen (2 of 2) ........................................................................................ 234
Figure 5-57 .................................................................................................................................................... 234
Figure 5-58 Security screen – Configure Security Settings screen (1 of 4) ................................................... 234
Figure 5-59 Security screen – Configure Security Settings screen (2 of 4) ................................................... 235
Figure 5-60 Security screen – Configure Security Settings screen (3 of 4) ................................................... 235
Figure 5-61 Security screen – Configure Security Settings screen (4 of 4) ................................................... 236
Figure 5-62 Settings tab – Edit Other Links screen ....................................................................................... 236
Figure 5-63 Settings tab – Device Information screen ................................................................................... 237
Figure 5-64 Settings tab – Language screen ................................................................................................. 237
Figure 5-65 Settings tab – Date & Time screen ............................................................................................. 238
Figure 5-66 Date & Time screen – Date/Time Format screen ....................................................................... 238
Figure 5-67 Date & Time screen – Clock Drift Correction screen .................................................................. 239
Figure 5-68 Settings tab – Wake Time screen ............................................................................................... 240
Figure 5-69 Networking tab ............................................................................................................................ 240
ENWW xix
xx ENWW
1 Purpose and scope
Introduction
This Software Technical Reference (STR) provides information about and troubleshooting tips for the
printing-system software for the HP LaserJet P4010 and P4510 Series printers.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care
Center (CCC) agents, support engineers, system administrators, Management Information Systems
(MIS) personnel, and end users, as appropriate.
NOTE: This STR describes software that is shipped on the software CD that comes with the
HP LaserJet P4010 and P4510 Series printers. This STR does not describe drivers that will become
available on the Web.
The following information is included in this technical reference:
Purpose and scope
Overview of software and platforms
●
Procedures for installing and uninstalling software components
●
Descriptions of problems that can arise with the HP LaserJet P4010 and P4510 Series printer, and
●
known solutions to those problems
NOTE: An addendum to this STR describes system modification information, including file lists and
changes to registry keys.
Topics:
Software technical reference overview
●
Product comparison
●
Documentation availability and localization
●
Software availability and localization
●
ENWW Introduction 1
Software technical reference overview
The following table describes the structure of this STR.
Table 1-1 Software technical reference overview
Chapter Content
Chapter 1, Purpose and scope This chapter contains basic information about the HP LaserJet P4010 and P4510
Series printer and its software:
Overview of the HP LaserJet P4010 and P4510 Series printer
●
Printing-system software overview. This includes the following topics:
●
System requirements
◦
Operating-system support
◦
Availability
◦
HP LaserJet software documentation
●
Chapter 2, Software description This chapter provides an overview of the printing-system software installer and
print drivers.
This chapter also contains general information about other software features,
including the following topics:
HP Embedded Web server (HP EWS)
●
Chapter 3, Install Microsoft Windows
printing-system components
Chapter 4, HP PCL 6, PCL 5, and PS
emulation print driver for MS Windows
Chapter 5, Macintosh This chapter provides instructions for installing the HP LaserJet P4010 and P4510
Chapter 6, Engineering details This chapter contains information about the following special topics:
This chapter provides instructions for installing the HP LaserJet P4010 and P4510
Series printer in Microsoft Windows operating systems by using various
installation methods.
This chapter provides detailed descriptions of the HP drivers for Microsoft
Windows 2000, Windows XP, Windows Server 2003, and Windows Vista.
Series printer in Macintosh operating systems and how to use Macintosh features.
Troubleshooting
●
Uninstall
●
Media attributes
●
Firmware upgrades
●
HP LaserJet P4010 and P4510 Series Printer Printing System Install Notes
●
For the location of information within chapters, see the table of contents. An index is provided in this
STR.
Additional detailed information about the HP LaserJet P4010 and P4510 Series printer printing-system
software is published in an addendum to this STR. The following information is available only in the
addendum:
Lists of installed files
●
System-modification information, such as changes to the registry and registry keys
●
2 Chapter 1 Purpose and scope ENWW
Product comparison
HP LaserJet P4014 models
HP LaserJet P4014 printer
CB506A
Prints up to 45 pages per minute (ppm) on Letter size paper and
●
43 ppm on A4 size paper
Contains 96 megabytes (MB) of random access memory (RAM).
●
Expandable to 608 MB.
HP print cartridge, rated for up to 10,000 pages
●
Tray 1 holds up to 100 sheets
●
Tray 2 holds up to 500 sheets
●
500-sheet face-down output bin
●
100-sheet face-up output bin
●
4-line graphical control-panel display
●
Hi-speed USB 2.0 port
●
Enhanced input/output (EIO) slot
●
One open dual inline memory module (DIMM) slot
●
HP LaserJet P4014n printer
CB507A
Has the same features as the HP LaserJet P4014 printer, plus the
following:
Embedded HP Jetdirect networking
●
Contains 128 MB RAM. Expandable to 640 MB.
●
Purpose and scope
ENWW Product comparison 3
HP LaserJet P4015 models
HP LaserJet P4015n printer
CB509A
Prints up to 52 pages per minute
●
(ppm) on Letter size paper and 50
ppm on A4 size paper
Embedded HP Jetdirect networking
●
Contains 128 megabytes (MB) of
●
random access memory (RAM).
Expandable to 640 MB.
HP print cartridge, rated for up to
●
10,000 pages
Tray 1 holds up to 100 sheets
●
Tray 2 holds up to 500 sheets
●
500-sheet face-down output bin
●
100-sheet face-up output bin
●
4-line graphical control-panel
●
display
Numeric keypad
●
Hi-speed USB 2.0 port
●
HP LaserJet P4015tn printer
CB510A
Has the same features as the
HP LaserJet P4015n printer, plus the
following:
One additional 500-sheet input tray
●
(Tray 3)
HP LaserJet P4015x printer
CB511A
Has the same features as the
HP LaserJet P4015n printer, plus the
following:
One additional 500-sheet input tray
●
(Tray 3)
Duplex-printing accessory for
●
automatic printing on both sides
Enhanced input/output (EIO) slot
●
One open dual inline memory
●
module (DIMM) slot
4 Chapter 1 Purpose and scope ENWW
HP LaserJet P4515 models
HP LaserJet P4515n printer
CB514A
Prints up to 62 pages per
●
minute (ppm) on Letter
size paper and 60 ppm
on A4 size paper
Embedded HP Jetdirect
●
networking
Contains
●
128 megabytes (MB) of
random access memory
(RAM). Expandable to
640 MB.
HP print cartridge, rated
●
for up to 10,000 pages
Tray 1 holds up to 100
●
sheets
Tray 2 holds up to 500
●
sheets
500-sheet face-down
●
output bin
HP LaserJet P4515tn printer
CB515A
Has the same features as the
HP LaserJet P4515n printer,
plus the following:
One additional 500-
●
sheet input tray (Tray 3)
HP LaserJet P4515x printer
CB516A
Has the same features as the
HP LaserJet P4515n printer,
plus the following:
One additional 500-
●
sheet input tray (Tray 3)
Duplex-printing
●
accessory for automatic
printing on both sides
HP LaserJet P4515xm
printer
CB517A
Has the same features as the
HP LaserJet P4515n printer,
plus the following:
One additional 500-
●
sheet input tray (Tray 3)
Duplex-printing
●
accessory for automatic
printing on both sides
One 500-sheet, 5-bin
●
mailbox for sorting jobs
Purpose and scope
100-sheet face-up
●
output bin
4-line graphical control-
●
panel display
Numeric keypad
●
Hi-speed USB 2.0 port
●
Enhanced input/output
●
(EIO) slot
One open dual inline
●
memory module (DIMM)
slot
Product features
Feature Description
Performance
User interface
400 MHz processor
●
Control-panel help
●
4-line graphical display with numeric keypad. (The keypad is not included for the HP LaserJet
●
P4014 models.)
HP Easy Printer Care software (a Web-based status and problem-solving tool)
●
ENWW Product comparison 5
Feature Description
Windows® and Macintosh printer drivers
●
Embedded Web server to access support and order supplies (for network-connected models
●
only)
Printer drivers
Resolution
Storage features
Fonts
Accessories
HP PCL 5 Universal Print Driver for Windows (HP UPD PCL 5)
●
HP PCL 6
●
HP postscript emulation Universal Print Driver for Windows (HP UPD PS)
●
FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
●
business text and graphics
ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images
●
600 dpi—provides the fastest printing
●
Fonts, forms, and other macros
●
Job retention
●
103 internal scalable fonts available for PCL and 93 for HP UPD postscript emulation
●
80 device-matching screen fonts in TrueType format available with the software solution
●
Additional fonts can be added through USB
●
HP 500-sheet input tray (up to four additional trays)
●
HP 1,500-sheet high-capacity input tray
●
HP LaserJet 75-sheet envelope feeder
●
HP LaserJet printer stand
●
Connectivity
Supplies
HP LaserJet automatic duplexer
●
HP LaserJet 500-sheet stacker
●
HP LaserJet 500-sheet stapler/stacker
●
HP LaserJet 500-sheet 5-bin mailbox
●
NOTE: Each model can accept up to four optional 500-sheet input trays or up to three 500-sheet
input trays and one 1,500-sheet high-capacity input tray. If a 1,500-sheet high-capacity input tray
is installed, it must always be below the other trays.
Hi-Speed USB 2.0 connection
●
HP Jetdirect full-featured embedded print server (optional for the HP LaserJet P4014 printer)
●
with IPv4, IPv6, and IP Security.
HP Web Jetadmin software
●
Enhanced input/output (EIO) slot
●
The supplies status page contains information about toner level, page count, and estimated
●
pages remaining.
The product checks for an authentic HP print cartridge at installation.
●
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care)
●
6 Chapter 1 Purpose and scope ENWW
Feature Description
Supported operating systems
Accessibility
®
Microsoft
●
Macintosh OS X, V10.2.8 , V10.3, V10.4, V10.5, and later
●
Novell NetWare
●
Unix
●
Linux
●
The online user guide is compatible with text screen-readers.
●
The print cartridge can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
Paper can be loaded in Tray 1 by using one hand.
●
Windows® 2000, Windows® XP, and Windows Vista™
®
Purpose and scope
ENWW Product comparison 7
Documentation availability and localization
The documentation in the following table is available for the HP LaserJet P4010 and P4510 Series
printer.
Table 1-2 User documentation availability and localization
Document name Languages Part number Location
HP LaserJet P4010 and
P4510 Series Printer User
Guide
English CB506–90901 The HP LaserJet P4010 and
Arabic
Bulgarian CB506–90903
Catalan CB506–90904
Chinese (Simplified) CB506–90937
Chinese (Traditional) CB506–90938
Croatian CB506–90914
Czech CB506–90905
Danish CB506–90906
Dutch CB506–90923
Estonian CB506–90910
Finnish CB506–90911
French CB506–90912
German CB506–90907
Greek CB506–90908
Hebrew CB506–90913
CB506–90902
P4510 Series Printer User
Guide is available in
electronic format on the
HP LaserJet P4010 and
P4510 Series printer printingsystem software CD.
Hungarian CB506–90915
8 Chapter 1 Purpose and scope ENWW