HP LaserJet P2030 User's Guide
User Guide
LaserJet P2030 Series Printer
http://www.hp.com/support/ljp2030series
P2030
HP LaserJet P2030 Series Printer
User Guide
Copyright and License
Trademark Credits
© Copyright 2015 HP Development Company,
L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 12/2016
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript® ar
Incorpora
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX® is a registered trademark of The Open
Group.
ENER
register
e trademarks of Adobe Systems
ted.
GY STAR® and the ENERGY STAR® mark are
ed U.S. marks.
Table of contents
1 Product basics ............................................................................................................................................... 1
Product comparison ............................................................................................................................................... 2
HP LaserJet P2030 Series models ...................................................................................................... 2
Product features .................................................................................................................................................... 3
Product walkaround ............................................................................................................................................... 4
Front view ............................................................................................................................................ 4
Rear view ............................................................................................................................................. 5
Interface ports ..................................................................................................................................... 6
Model and serial-number label location ............................................................................................. 7
2 Control panel ................................................................................................................................................ 9
3 Software for Windows .................................................................................................................................. 11
Supported operating systems for Windows ........................................................................................................ 12
Supported printer drivers for Windows ............................................................................................................... 12
Priority for print settings ..................................................................................................................................... 13
Change printer-driver settings for Windows ....................................................................................................... 14
Remove software for Windows ........................................................................................................................... 14
Supported utilities for Windows .......................................................................................................................... 15
Status Alerts software ...................................................................................................................... 15
Supported network utilities for Windows ........................................................................................................... 15
Embedded Web server ...................................................................................................................... 15
Software for other operating systems ................................................................................................................ 15
4 Use the product with Macintosh .................................................................................................................... 17
Software for Macintosh ....................................................................................................................................... 18
Supported operating systems for Macintosh ................................................................................... 18
Change printer-driver settings for Macintosh .................................................................................. 18
Software for Macintosh computers .................................................................................................. 19
HP Printer Utility ............................................................................................................. 19
Open the HP Printer Utility ........................................................................... 19
ENWW iii
Supported utilities for Macintosh ..................................................................................................... 19
Embedded Web server .................................................................................................... 19
Use features in the Macintosh printer driver ....................................................................................................... 20
Print ................................................................................................................................................... 20
Create and use printing presets in Macintosh ................................................................ 20
Resize documents or print on a custom paper size ....................................................... 20
Print a cover page ........................................................................................................... 20
Use watermarks .............................................................................................................. 21
Print multiple pages on one sheet of paper in Macintosh .............................................. 21
Print on both sides of the page (duplex printing) ........................................................... 21
Use the Services menu .................................................................................................... 22
5 Connectivity ................................................................................................................................................ 23
USB and parallel connections .............................................................................................................................. 24
Network conguration ......................................................................................................................................... 25
Supported network protocols ........................................................................................................... 25
Install the product on a network ....................................................................................................... 26
Congure the network product ......................................................................................................... 26
View or change network settings ................................................................................... 26
Set or change the network password ............................................................................. 27
IP address ........................................................................................................................ 27
Link speed setting ........................................................................................ 27
6 Paper and print media .................................................................................................................................. 29
Understand paper and print media use ............................................................................................................... 30
Supported paper and print media sizes .............................................................................................................. 31
Custom paper sizes .............................................................................................................................................. 32
Supported paper and print media types ............................................................................................................. 33
Tray and bin capacity ........................................................................................................................................... 34
Special paper or print media guidelines .............................................................................................................. 35
Load trays ............................................................................................................................................................ 36
Paper orientation for loading trays .................................................................................................. 36
Tray 1 ................................................................................................................................................. 37
Tray 2 ................................................................................................................................................. 38
Load A6-size paper ......................................................................................................... 38
Manual feed ....................................................................................................................................... 39
Congure trays .................................................................................................................................................... 39
Use paper output options .................................................................................................................................... 40
Print to the top (standard) output bin ............................................................................................... 40
Print to the straight-through paper path (rear output) .................................................................... 41
iv ENWW
7 Use product features ................................................................................................................................... 43
EconoMode .......................................................................................................................................................... 44
Quiet mode .......................................................................................................................................................... 45
8 Print tasks .................................................................................................................................................. 47
Cancel a print job ................................................................................................................................................. 48
Stop the current print job from the control panel ............................................................................ 48
Stop the current print job from the software program .................................................................... 48
Use features in the Windows printer driver ......................................................................................................... 49
Open the printer driver ...................................................................................................................... 49
Use Quick Sets ................................................................................................................................... 49
Set paper and quality options ........................................................................................................... 50
Set document eects ........................................................................................................................ 50
Set document nishing options ........................................................................................................ 51
Obtain support and product-status information .............................................................................. 52
Set advanced printing options .......................................................................................................... 53
9 Manage and maintain the product ................................................................................................................. 55
Print the information pages ................................................................................................................................ 56
Demo page ........................................................................................................................................ 56
Conguration page ............................................................................................................................ 56
Supplies Status page ......................................................................................................................... 56
Manage a network product .................................................................................................................................. 57
Embedded Web server ...................................................................................................................... 57
Open the embedded Web server .................................................................................... 57
Information tab ............................................................................................................... 57
Settings tab ..................................................................................................................... 58
Networking tab ............................................................................................................... 58
Links ................................................................................................................................ 58
Secure the embedded Web server .................................................................................................... 58
Lock the product .................................................................................................................................................. 59
Manage supplies .................................................................................................................................................. 60
Supplies life ....................................................................................................................................... 60
Manage the print cartridge ............................................................................................................... 60
Print-cartridge storage ................................................................................................... 60
Use genuine HP print cartridges ..................................................................................... 60
HP policy on non-HP print cartridges ............................................................................. 60
Print-cartridge authentication ....................................................................................... 60
HP fraud hotline and Web site ........................................................................................ 60
Replace supplies and parts .................................................................................................................................. 61
ENWW v
Supply replacement guidelines ......................................................................................................... 61
Redistribute toner ............................................................................................................................. 61
Change the print cartridge ................................................................................................................ 62
Clean the product ................................................................................................................................................. 64
Clean the print-cartridge area ........................................................................................................... 64
Clean the paper path ......................................................................................................................... 66
Clean the Tray 1 pickup roller ............................................................................................................ 67
Clean the Tray 2 pickup roller ............................................................................................................ 71
10 Solve problems .......................................................................................................................................... 73
Solve general problems ....................................................................................................................................... 74
Troubleshooting checklist ................................................................................................................. 74
Factors that aect product performance ......................................................................................... 75
Restore factory settings ...................................................................................................................................... 75
Status-light patterns ........................................................................................................................................... 76
Status-alert messages ........................................................................................................................................ 82
Jams ..................................................................................................................................................................... 84
Common causes of jams ................................................................................................................... 84
Jam locations ..................................................................................................................................... 85
Clear jams .......................................................................................................................................... 85
Internal areas .................................................................................................................. 85
Print-cartridge area and paper path ............................................................ 85
Input trays ....................................................................................................................... 87
Tray 1 ............................................................................................................ 87
Tray 2 ............................................................................................................ 88
Output bins ...................................................................................................................... 90
Solve print-quality problems ............................................................................................................................... 92
Print-quality problems associated with paper ................................................................................. 92
Print-quality problems associated with the environment ............................................................... 92
Print-quality problems associated with jams ................................................................................... 92
Adjust print density ........................................................................................................................... 93
Image defect examples ..................................................................................................................... 94
Light print or faded ......................................................................................................... 94
Toner specks ................................................................................................................... 94
Dropouts ......................................................................................................................... 94
Vertical lines .................................................................................................................... 95
Gray background ............................................................................................................. 95
Toner smear .................................................................................................................... 95
Loose toner ..................................................................................................................... 95
Vertical repetitive defects .............................................................................................. 96
Misformed characters ..................................................................................................... 96
vi ENWW
Page skew ....................................................................................................................... 96
Curl or wave .................................................................................................................... 96
Wrinkles or creases ......................................................................................................... 97
Toner scatter outline ....................................................................................................... 97
Solve performance problems .............................................................................................................................. 98
Solve connectivity problems ............................................................................................................................... 99
Solve direct-connect problems ......................................................................................................... 99
Solve network problems ................................................................................................................... 99
Solve common Windows problems .................................................................................................................. 101
Solve common Macintosh problems ................................................................................................................. 102
Solve Linux problems ........................................................................................................................................ 104
Appendix A Supplies and accessories ............................................................................................................. 105
Order parts, accessories, and supplies ............................................................................................................. 106
Order directly from HP .................................................................................................................... 106
Order through service or support providers ................................................................................... 106
Part numbers ..................................................................................................................................................... 107
Print cartridges ............................................................................................................................... 107
Cables and interfaces ...................................................................................................................... 107
Appendix B Service and support .................................................................................................................... 109
HP limited warranty statement ......................................................................................................................... 110
UK, Ireland, and Malta ..................................................................................................................... 111
Austria, Belgium, Germany, and Luxemburg .................................................................................. 111
Belgium, France, and Luxemburg ................................................................................................... 112
Italy .................................................................................................................................................. 113
Spain ................................................................................................................................................ 113
Denmark .......................................................................................................................................... 114
Norway ............................................................................................................................................ 114
Sweden ............................................................................................................................................ 114
Portugal ........................................................................................................................................... 115
Greece and Cyprus ........................................................................................................................... 115
Hungary ........................................................................................................................................... 115
Czech Republic ................................................................................................................................ 116
Slovakia ........................................................................................................................................... 116
Poland ............................................................................................................................................. 116
Bulgaria ........................................................................................................................................... 117
Romania .......................................................................................................................................... 117
Belgium and the Netherlands ......................................................................................................... 117
Finland ............................................................................................................................................. 118
Slovenia ........................................................................................................................................... 118
ENWW vii
Croatia ............................................................................................................................................. 118
Latvia ............................................................................................................................................... 118
Lithuania .......................................................................................................................................... 119
Estonia ............................................................................................................................................. 119
Russia .............................................................................................................................................. 119
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ........................... 119
End User License Agreement ............................................................................................................................. 121
Customer self-repair warranty service ............................................................................................................. 125
Customer support .............................................................................................................................................. 126
Appendix C Environmental product stewardship program ................................................................................ 127
Protecting the environment .............................................................................................................................. 128
Ozone production .............................................................................................................................................. 128
Power consumption ........................................................................................................................................... 128
Toner consumption ............................................................................................................................................ 128
Paper use ........................................................................................................................................................... 129
Plastics ............................................................................................................................................................... 129
HP LaserJet print supplies ................................................................................................................................. 129
Paper .................................................................................................................................................................. 129
Material restrictions .......................................................................................................................................... 129
Disposal of waste equipment by users (EU and India) ...................................................................................... 129
Electronic hardware recycling ........................................................................................................................... 130
Brazil hardware recycling information .............................................................................................................. 130
Chemical substances ......................................................................................................................................... 130
Product Power Data per European Union Commission Regulation 1275/2008 ............................................... 130
Restriction on Hazardous Substances statement (India) ................................................................................. 130
Restriction on Hazardous Substances statement (Turkey) .............................................................................. 130
Restriction on Hazardous Substances statement (Ukraine) ............................................................................. 131
Substances Table (China) ................................................................................................................................... 131
SEPA Ecolabel User Information (China) ........................................................................................................... 131
The regulation of the implementation on China energy label for printer, fax, and copier .............................. 132
Material Safety Data Sheet (MSDS) ................................................................................................................... 132
EPEAT ................................................................................................................................................................. 132
For more information ........................................................................................................................................ 132
Appendix D Specications ............................................................................................................................. 133
Physical specications ...................................................................................................................................... 134
Power consumption and acoustic emissions .................................................................................................... 134
Operating environment ..................................................................................................................................... 134
viii ENWW
Appendix E Regulatory information ............................................................................................................... 135
Declaration of conformity ................................................................................................................................. 136
Declaration of conformity ............................................................................................................... 136
Regulatory statements ..................................................................................................................................... 138
FCC regulations ................................................................................................................................ 138
Canada - Industry Canada ICES-003 Compliance Statement ......................................................... 138
VCCI statement (Japan) ................................................................................................................... 138
EMC statement (Korea) ................................................................................................................... 138
Power cord instructions .................................................................................................................. 138
Power cord statement (Japan) ........................................................................................................ 139
Laser safety ..................................................................................................................................... 139
Laser statement for Finland ........................................................................................................... 139
GS statement (Germany) ................................................................................................................. 141
Eurasian Conformity (Belarus, Kazakhstan, Russia) ...................................................................... 141
Index ........................................................................................................................................................... 143
ENWW ix
x ENWW
1 Product basics
●
Product comparison
●
Product features
●
Product walkaround
ENWW 1
Product comparison
HP LaserJet P2030 Series models
HP LaserJet P2035 printer
CE461A
●
Prints up to 30 pages per minute (ppm) on Letter-size paper and 30
ppm on A4-size p
●
Contains 16 megabytes (MB) of random access memory (RAM).
●
HP print cartridge, rated for up to 1,000 pages
●
Tray 1 holds up to 50 sheets
●
Tray 2 holds up to 250 sheets
●
125-sheet face-down output bin
●
Straight-through output path
●
Hi-speed USB 2.0 port
aper
HP LaserJet P2035n printer
CE462A
Has the same features as the HP LaserJet P2035 model, with the
owing dierences:
foll
●
On-board networking
●
No parallel port
●
Parallel port
2 Chapter 1 Product basics ENWW
Product features
Feature Description
Performance
User interface
Printer drivers
Resolution
Fonts
Connectivity
Supplies
●
266 MHz processor
●
2-button, 6 LED control panel
●
Windows® and Macintosh printer drivers
●
Embedded Web server to access support and order supplies (for network-connected models only)
●
Host-based printer drivers for Windows and Macintosh, included on the product CD
●
HP UPD PCL 5 printer driver, available for download from the Web
●
XML Paper Specication (XPS) printer driver, available for download from the Web
●
FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
business text and graphics
●
600 dpi—provides the fastest printing
●
45 internal scalable fonts
●
80 device-matching screen fonts in TrueType format available with the software solution
●
Hi-Speed USB 2.0 connection
●
Parallel connection (HP LaserJet P2035 printer only)
●
RJ.45 network connection (HP LaserJet P2035n printer only)
●
The supplies status page contains information about toner level, page count, and approximate
pages remaining.
Accessories
Supported operating systems
Accessibility
●
The product checks for an authentic HP print cartridge at installation.
●
Integration with HP Sure Supply Web site for easy replacement-cartridge reordering
●
HP Jetdirect external print server
●
Microsoft® Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™
●
Macintosh OS X V10.3, V10.4, V10.5, and later
●
●
●
●
●
●
®
Unix
Linux
The online user guide is compatible with text screen-readers.
The print cartridge can be installed and removed by using one hand.
All doors can be opened by using one hand.
Paper can be loaded in Tray 1 by using one hand.
ENWW Product features 3
Product walkaround
1
7
6
3
5
2
4
Front view
1 Tray 1 (pull to open)
2 Top output bin
3 Control panel
4 Print-cartridge-door release button
5 On/o switch
6 Tray 2
7 Print-cartridge door
4 Chapter 1 Product basics ENWW
Rear view
4
1
2
5
3
1 Jam-release door (pull the green handle to open)
2 Straight-through paper path (pull to open)
3 Interface ports
4 Power connection
5 Slot for a cable-type security lock
ENWW Product walkaround 5
Interface ports
1
2
1
2
Figure 1-1 HP LaserJet P2035 printer
1 Hi-speed USB 2.0 port
2 Parallel port
Figure 1-2 HP LaserJet P2035n printer
1 Hi-speed USB 2.0 port
2 RJ.45 network port
6 Chapter 1 Product basics ENWW
Model and serial-number label location
The label that contains the model and serial numbers is on the rear of the product.
ENWW Product walkaround 7
8 Chapter 1 Product basics ENWW
2 Control panel
1
7
6
5
4
3
2
The printer control panel is comprised of six lights and two buttons. The lights produce patterns that identify
the printer status.
1 Jam light: Indicates a jam in the printer
2 Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer, the Toner
light blink
Paper out light: Indicates the printer is out of paper
3
4 Attention light: Indicates the print cartridge door is open or other errors exist
5 Ready light: Indicates the printer is ready to print
6 Go button and light
7 Cancel button
NOTE: See Status-light patterns on page 76 for a description of the light patterns.
s.
: To cancel the print job currently printing, press the Cancel button.
ENWW 9
10 Chapter 2 Control panel ENWW
3 Software for Windows
●
Supported operating systems for Windows
●
Supported printer drivers for Windows
●
Priority for print settings
●
Change printer-driver settings for Windows
●
Remove software for Windows
●
Supported utilities for Windows
●
Supported network utilities for Windows
●
Software for other operating systems
ENWW 11
Supported operating systems for Windows
The product supports the following Windows operating systems:
●
Windows XP (32-bit and 64-bit)
●
Windows Server 2003 (32-bit and 64-bit)
●
Windows 2000
●
Windows Vista (32-bit and 64-bit)
Supported printer drivers for Windows
The product features a host-based printer driver.
The printer driver includes online Help that has instructions for common printing tasks and also describes the
buttons, check boxes, and drop-down lists that are in the printer driver.
12 Chapter 3 Software for Windows ENWW
Priority for print settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
●
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are
working in to open this dialog box. Settings changed here override settings changed anywhere else.
●
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you
are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and
do not override changes made in the Page Setup dialog box.
●
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the
printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere
else in the printing software.
●
Default printer driver settings: The default printer driver settings determine the settings used in all
print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
ENWW Priority for print settings 13
Change printer-driver settings for Windows
Change the settings for all print jobs
until the software program is closed
1. On the File menu in the software
program, click Print.
2. Select the driver, and then click
Properties or Preferences.
The steps can vary; this procedure is most
common.
Change the default settings for all print
jobs
1. Windows XP and Windows Server
2003 (using the default Start menu
view): Click Start, and then click
Printers and Faxes.
-or-
Windows 2000, Windows XP, and
Windows Server 2003 (using the
Classic Start menu view): Click Start,
click Settings, and then click
Printers.
-or-
Windows Vista: Click Start, click
Control Panel, and then in the
category for Hardware and Sound
click Printer.
2. Right-click the driver icon, and then
select Printing Preferences.
Change the product conguration
settings
1. Windows XP and Windows Server
2003 (using the default Start menu
view): Click Start, and then click
Printers and Faxes.
-or-
Windows 2000, Windows XP, and
Windows Server 2003 (using the
Classic Start menu view): Click Start,
click Settings, and then click
Printers.
-or-
Windows Vista: Click Start, click
Control Panel, and then in the
category for Hardware and Sound
click Printer.
2. Right-click the driver icon, and then
select Properties.
3. Click the Device Settings tab.
Remove software for Windows
1. Click Start, and then click All Programs.
2. Click HP, and then click the product name.
3. Click the option to uninstall the product, and then follow the onscreen instructions to remove the
software.
14 Chapter 3 Software for Windows ENWW
Supported utilities for Windows
Status Alerts software
The Status Alerts software provides information about the current status of the product.
The software also provides pop-up alerts when certain events occur, such as an empty tray or a problem with
the product. The alert includes information about solving the problem.
Supported network utilities for Windows
Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about device and
network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape
Navigator, Apple Safari, or Firefox.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a network-connected
computer and a standard Web browser can use. No special software is installed or congured, but you must
have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP
address for the device in the address line of the browser. (To nd the IP address, print a conguration page.
For more information about printing a conguration page, see Print the information pages on page 56.)
Software for other operating systems
OS Software
UNIX To download the HP UNIX modelscripts, follow these steps.
1. Go to www.hp.com, and click Software & Driver Download.
2. Type the name of the product in the product name box.
3. In the list of operating systems, click UNIX.
4. Download the appropriate le or les.
Linux For information, go to www.hp.com/go/linuxprinting.
ENWW Supported utilities for Windows 15
16 Chapter 3 Software for Windows ENWW
4 Use the product with Macintosh
●
Software for Macintosh
●
Use features in the Macintosh printer driver
ENWW 17
Software for Macintosh
Supported operating systems for Macintosh
The product supports the following Macintosh operating systems:
●
Mac OS X V10.3, V10.4, V10.5, and later
NOTE: For Mac OS X V10.4 and later, PPC and Intel® Core™ Processor Macs are supported.
Change printer-driver settings for Macintosh
Change the settings for all print jobs
until the software program is closed
1. On the File menu, click Print.
2. Change the settings that you want on
the various menus.
Change the default settings for all print
jobs
1. On the File menu, click Print.
2. Change the settings that you want on
the various menus.
3. On the Presets menu, click Save as
and type a name for the preset.
These settings are saved in the Presets
menu. To use the new settings, you must
select the saved preset option every time
you open a program and print.
Change the product conguration
settings
Mac OS X V10.3 or Mac OS X V10.4
1. From the Apple menu, click System
Preferences and then Print & Fax.
2. Click Printer Setup.
3. Click the Installable Options menu.
Mac OS X V10.5
1. From the Apple menu, click System
Preferences and then Print & Fax.
2. Click Options & Supplies.
3. Click the Driver menu.
4. Select the driver from the list, and
congure the installed options.
18 Chapter 4 Use the product with Macintosh ENWW
Loading...