Hp LASERJET M3035 MFP Software Technical Reference
HP LaserJet M3027/M3035 MFP
Software Technical Reference
HP LaserJet M3027/M3035 MFP
Software Technical Reference
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Edition 1, 9/2006
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Table of contents
1 Purpose and scope
Introduction ........................................................................................................................................... 1
Device features .................................................................................................................................... 4
Printing-system software ...................................................................................................................... 6
System requirements ........................................................................................................... 6
Windows .............................................................................................................. 6
Linux .................................................................................................................... 6
UNIX .................................................................................................................... 7
Operating-system support .................................................................................................. 7
Standalone drivers .............................................................................................. 8
Print driver support in other operating systems ................................................... 8
Availability ........................................................................................................................... 8
Printing-system software on the Web ................................................................. 9
In-box printing-system software CDs .................................................................. 9
Windows partition ............................................................................. 10
CD versions ...................................................................................... 10
HP LaserJet M3027/M3035 MFP documentation .............................................................................. 19
HP LaserJet M3027 MFP/M3035 MFP User Guide ........................................................... 20
Hewlett-Packard LaserJet M3027 MFP/M3035 MFP Printing-System Install Notes ......... 21
HP Embedded Web Server User Guide ............................................................................ 22
HP Jetdirect Administrator's Guide .................................................................................... 22
HP LaserJet MFP Analog Fax Accessory 300 Send Fax Driver Guide ............................. 23
HP LaserJet MFP Analog Fax Accessory 300 Fax Guide ................................................. 23
HP LaserJet MFP Send Fax Driver Installation Notes ....................................................... 24
HP LaserJet MFP Send Fax Driver Readme ..................................................................... 24
HP Driver Preconfiguration Support Guide ........................................................................ 24
Installer Customization Wizard Readme ............................................................................ 25
2 Software description
Introduction ......................................................................................................................................... 27
MS Windows printing-system software .............................................................................................. 28
Printing system and installer .............................................................................................. 28
HP LaserJet M3027/M3035 MFP printing-system software CD for MS
Windows systems ............................................................................................. 28
Installer features ................................................................................................ 31
HP LaserJet M3027/M3035 MFP drivers ........................................................................... 32
Select the best print driver ................................................................................ 32
Complete LaserJet printing system .................................................. 32
HP PCL 6 driver ................................................................................ 33
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HP PCL 5 driver ................................................................................ 33
PS Emulation driver .......................................................................... 33
HP universal print driver ................................................................... 33
HP print and fax drivers ..................................................................................... 33
Driver version numbers for MS Windows operating systems ............................ 34
MS Windows driver configuration ....................................................................................................... 35
Driver autoconfiguration ..................................................................................................... 35
Bidirectional communication .............................................................................................. 35
Enterprise AutoConfiguration ............................................................................................. 36
Update Now ....................................................................................................................... 36
HP Driver Preconfiguration ................................................................................................ 37
Lockable features ............................................................................................. 38
Continuous export ............................................................................................ 39
HP Driver Diagnostic Printer Check Tool ........................................................................................... 40
HP Easy Printer Care ......................................................................................................................... 41
HP Embedded Web Server ................................................................................................................ 42
Access to the HP EWS ...................................................................................................... 42
The HP EWS frame ........................................................................................................... 43
Information tab ................................................................................................................... 43
Links to off-product solutions ............................................................................................. 44
Device Status screen ......................................................................................................... 44
Configuration Page screen ............................................................................................... 45
Settings tab ........................................................................................................................ 47
Configure Device screen ................................................................................................... 48
Alerts .................................................................................................................................. 49
Security .............................................................................................................................. 51
Digital Sending tab ............................................................................................................. 52
Kerberos Authentication .................................................................................................... 53
HP Digital Sending Software ............................................................................................. 53
Networking tab .................................................................................................................. 53
HP Web Jetadmin .............................................................................................................................. 55
3 Install MS Windows printing-system components
Introduction ......................................................................................................................................... 57
Font support ....................................................................................................................................... 58
Basic fonts ........................................................................................................................ 58
Default fonts ....................................................................................................................... 58
Print-driver installation instructions ..................................................................................................... 64
General MS Windows installation instructions .................................................................. 64
Install from the printing-system CD ................................................................... 64
Install from a network or from downloaded files ............................................... 64
Detailed MS Windows installation instructions .................................................................. 65
Help, Back, Next, and Cancel buttons .............................................................. 65
Direct-connect installation through a USB port ................................................. 66
Unsupported operating system dialog box ........................................................ 66
Installation dialog-box sequence ...................................................................... 67
Modify a pre-existing installation ....................................................................... 88
Install drivers by using Add Printer .................................................................... 89
Installer Customization Wizard for Windows ..................................................... 89
Run the Installer Customization Wizard ........................................... 90
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Set a default printer ......................................................................................................... 108
Fax-driver install instructions ............................................................................................................ 109
Install the HP Send Fax driver on MS Windows .............................................................. 109
4 HP Send Fax driver
Introduction ....................................................................................................................................... 111
Access to the HP Send Fax driver ................................................................................................... 112
Driver Properties tabs ...................................................................................................... 112
Printing Defaults tabs ....................................................................................................... 113
Printing Preferences tabs ................................................................................................ 113
Document Properties tabs ............................................................................................... 114
Help system ...................................................................................................................................... 115
What's this? Help ............................................................................................................. 115
Context-sensitive Help ..................................................................................................... 115
Driver Properties tab features .......................................................................................................... 116
General tab ...................................................................................................................... 116
Sharing tab ...................................................................................................................... 116
Ports tab .......................................................................................................................... 117
Advanced tab ................................................................................................................... 117
Device Settings tab .......................................................................................................... 118
About tab ......................................................................................................................... 120
Printing Defaults, Printing Preferences, Document Properties tab features ..................................... 122
Advanced tab ................................................................................................................... 122
Paper/Quality tab ............................................................................................................. 124
Services tab ..................................................................................................................... 127
Dialog boxes ..................................................................................... 90
Distribution ...................................................................................... 107
Point and Print installation for Windows 2000, Windows XP, and
Windows Server 2003 ..................................................................................... 107
Upgrade the HP Send Fax driver .................................................................... 118
Paper/Output ................................................................................................... 123
Copy Count ..................................................................................... 123
Collated .......................................................................................... 123
Document Options .......................................................................................... 124
Advanced Printing Features ........................................................... 124
Print Task Quick Sets ...................................................................................... 125
Default Print Settings ...................................................................... 126
Paper Options ................................................................................................. 126
Size is: ............................................................................................ 126
Document preview image ................................................................................ 127
Orientation ....................................................................................................... 127
Device and Supplies Status ............................................................................ 128
Launch Embedded Web Server ...................................................................... 128
5 HP PCL 6, PCL 5, and PS Emulation drivers for MS Windows
Introduction ....................................................................................................................................... 129
Access to print drivers in Windows 2000, Windows XP, and Windows Server 2003 ....................... 131
Device control panel ........................................................................................................ 131
Software-program print-dialog box .................................................................................. 131
Print-driver user interface ................................................................................................ 131
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Printing Preferences driver tabs ...................................................................... 131
Properties driver tabs ...................................................................................... 132
Help system ...................................................................................................................................... 133
What's this? Help ............................................................................................................. 133
Context-sensitive Help ..................................................................................................... 133
Incompatible Print Settings messages ............................................................................. 133
Advanced tab features ..................................................................................................................... 135
Paper/Output ................................................................................................................... 136
Copy Count .................................................................................................... 136
Collated ........................................................................................................... 136
Graphic ............................................................................................................................ 136
True Type Font ................................................................................................ 137
Document Options ........................................................................................................... 137
Advanced Printing Features ............................................................................ 137
Print Optimizations ......................................................................................... 137
PostScript Options .......................................................................................... 137
Printer Features .............................................................................................. 138
Layout Options ................................................................................................ 139
Paper/Quality tab features ................................................................................................................ 140
Print Task Quick Sets ...................................................................................................... 141
Default Print Settings ...................................................................................... 141
User Guide Print Settings ................................................................................ 144
Default Print Settings ...................................................................................... 144
Paper Options .................................................................................................................. 14 4
Size is: ............................................................................................................. 145
Custom Paper Size ......................................................................................... 146
Name .............................................................................................. 146
Paper size ....................................................................................... 147
Units ............................................................................................... 147
Custom width and height control limits ........................................... 147
Source is: ........................................................................................................ 147
Type is: ............................................................................................................ 148
Use Different Paper/Covers ............................................................................................. 149
Front Cover ..................................................................................................... 149
First Page ........................................................................................................ 151
Other Pages .................................................................................................... 152
Last Page ........................................................................................................ 153
Back Cover ...................................................................................................... 154
Document preview image ................................................................................................ 155
Print Quality ..................................................................................................................... 155
Print Quality drop-down menu ......................................................................... 156
EconoMode ..................................................................................................... 157
Effects tab features .......................................................................................................................... 158
Print Task Quick Sets ...................................................................................................... 159
Resizing Options .............................................................................................................. 159
Actual Size ...................................................................................................... 159
Print Document On ......................................................................................... 159
Scale to Fit ..................................................................................................... 159
% of Normal Size ............................................................................................ 160
Document preview image ................................................................................................ 160
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Watermarks ..................................................................................................................... 161
Current watermarks ......................................................................................... 162
Watermark Message ....................................................................................... 163
Message Angle ............................................................................................... 163
Font Attributes ................................................................................................. 163
Default watermark settings .............................................................................. 164
Finishing tab features ....................................................................................................................... 165
Print Task Quick Sets ...................................................................................................... 166
Document options ............................................................................................................ 166
Correct Order for Rear Bin .............................................................................. 167
Print on Both Sides ......................................................................................... 167
Automatically print on both sides .................................................... 168
Manually print on both sides ........................................................... 168
Flip Pages Up .................................................................................................. 169
Booklet layout .................................................................................................. 170
Book and Booklet Printing .............................................................. 170
Print a booklet ................................................................................. 171
Pages per Sheet ............................................................................................. 171
Print Page Borders .......................................................................................... 171
Page Order ...................................................................................................... 172
Edge-to-edge printing ...................................................................................... 172
Document preview image ................................................................................................ 172
Orientation ....................................................................................................................... 173
Job Storage tab features .................................................................................................................. 174
Print Task Quick Sets ...................................................................................................... 176
Status group box .............................................................................................................. 176
Job Storage Mode ........................................................................................................... 176
Off ................................................................................................................... 176
Proof and Hold ............................................................................................... 176
Private Job ...................................................................................................... 177
Quick Copy ...................................................................................................... 177
Stored Job ....................................................................................................... 177
Require PIN ..................................................................................................................... 177
Job Notification Options ................................................................................................... 177
User Name ....................................................................................................................... 178
Job Name ........................................................................................................................ 178
Using job-storage features when printing ........................................................................ 178
Releasing a job-storage print job .................................................................... 179
Deleting a job-storage print job ....................................................................... 179
Services tab features ........................................................................................................................ 181
Internet Services .............................................................................................................. 182
Device services ................................................................................................................ 182
Device Settings tab features ............................................................................................................ 183
Form to Tray Assignment ................................................................................................ 184
Font Substitution Table .................................................................................................... 185
External Fonts .................................................................................................................. 185
Installing external fonts ................................................................................... 186
Removing external fonts ................................................................................. 187
PS Emulation driver Device Settings ............................................................................... 187
Available PostScript Memory .......................................................................... 187
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Output Protocol ............................................................................................... 188
Send Ctrl-D Before Each Job .......................................................................... 188
Send Ctrl-D After Each Job ............................................................................ 188
Convert Gray Text to PostScript Gray ............................................................. 188
Convert Gray Graphics to PostScript Gray ..................................................... 189
Add Euro Currency Symbol to PostScript Fonts ............................................. 189
Job Timeout .................................................................................................... 189
Wait Timeout ................................................................................................... 189
Minimum Font Size to Download as Outline ................................................... 189
Maximum Font Size to Download as Outline ................................................. 189
Installable Options ........................................................................................................... 189
Automatic Configuration .................................................................................. 190
Duplex Unit (for 2-Sided Printing) .................................................................. 190
Allow Manual Duplexing .................................................................................. 190
Printer Memory ................................................................................................ 190
Printer Hard Disk ............................................................................................. 190
Job Storage ..................................................................................................... 191
Mopier Mode ................................................................................................... 191
Mopier mode and collation .............................................................................. 191
Postscript Passthrough (PS Emulation driver only) ........................................ 192
JPEG Passthrough (PS Emulation driver only) ............................................... 192
About tab features ............................................................................................................................ 193
6 Macintosh
Introduction ....................................................................................................................................... 195
Macintosh printing-system software ................................................................................................. 196
Macintosh install and uninstall instructions ...................................................................................... 200
Hardware requirements ................................................................................................... 196
Operating-system support ............................................................................................... 196
Availability ........................................................................................................................ 196
Printing-system software on the Web ............................................................. 197
Printing-system software ................................................................ 197
Software component availability ..................................................... 197
In-box printing-system software CDs .............................................................. 197
Macintosh partition ......................................................................... 198
CD versions .................................................................................... 198
Macintosh component descriptions ................................................................................. 200
HP LaserJet PPDs .......................................................................................... 200
PDEs ............................................................................................................... 200
HP Embedded Web Server ............................................................................. 201
Install notes (Readme file) .............................................................................. 201
Online help ...................................................................................................... 201
Install the Macintosh printing system ............................................................................... 201
General installation for Macintosh operating systems ..................................... 201
Detailed Mac OS X installation ........................................................................ 202
Main Install dialog sequence .......................................................... 202
Printer setup .................................................................................................... 210
Set up a printer with Mac OS X V10.4 or later) .............................. 210
Set up a printer with Mac OS X V10.3 ............................................ 215
Set up a printer with Mac OS X V10.2.8 ......................................... 218
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Troubleshooting the printer setup ................................................... 222
Uninstall the Macintosh printing system .......................................................................... 222
Macintosh HP Printer Utility .............................................................................................................. 224
Access to the HP Printer Utility ........................................................................................ 224
Supplies Status ................................................................................................................ 227
Device Information ........................................................................................................... 231
File Upload ....................................................................................................................... 231
Update Firmware ............................................................................................................. 232
Upload Fonts ................................................................................................................... 233
HP Support ...................................................................................................................... 234
Duplex mode .................................................................................................................... 236
Economode ...................................................................................................................... 237
Resolution ........................................................................................................................ 238
Trays Configuration ......................................................................................................... 239
Lock Resources ............................................................................................................... 240
Stored Jobs ...................................................................................................................... 241
Releasing a job-storage print job .................................................................... 242
Deleting a job-storage print job ....................................................................... 243
E-mail Alerts .................................................................................................................... 243
Network Settings .............................................................................................................. 244
Bonjour Settings .............................................................................................................. 245
Additional Settings ........................................................................................................... 246
HP Embedded Web Server (EWS) .................................................................................................. 247
Access to the HP EWS .................................................................................................... 247
Information tab ................................................................................................................. 248
Device Status .................................................................................................. 249
Configuration page .......................................................................................... 249
Supplies Status page ...................................................................................... 252
Event Log ........................................................................................................ 253
Usage Page .................................................................................................... 254
Device Information .......................................................................................... 256
Control Panel .................................................................................................. 256
Print ................................................................................................................. 257
Printing a file or updating firmware from the Print screen ............... 258
Settings tab ...................................................................................................................... 258
Configure Device ............................................................................................. 258
Using the menus on the Configure Device screen ......................... 259
E-mail Server .................................................................................................. 259
Configuring outgoing e-mail ............................................................ 260
Configuring the return e-mail address ............................................ 260
Alerts ............................................................................................................... 260
AutoSend ........................................................................................................ 261
Turn on the AutoSend feature ........................................................ 262
Security ........................................................................................................... 262
Authentication Manager .................................................................................. 263
LDAP Authentication ....................................................................................... 264
Edit Other Links ............................................................................................... 265
Adding a link ................................................................................... 266
Removing a link .............................................................................. 266
Device Information .......................................................................................... 266
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Digital Sending tab ........................................................................................................... 270
Networking tab ................................................................................................................. 270
7 Engineering Details
Introduction ....................................................................................................................................... 273
Remote firmware updates ............................................................................................................... 274
Print the configuration page ............................................................................................ 275
Downloading the new firmware from the HP Web site .................................................... 276
Downloading the new firmware to the device .................................................................. 276
Printer messages during the firmware update ................................................................. 277
Remote firmware update by using FTP through a browser ............................................. 279
Remote firmware update by using FTP on a direct network connection ......................... 280
Remote firmware update through an optional parallel port ............................................. 281
Remote firmware update through an MS Windows network ........................................... 282
Remote firmware update for UNIX systems ................................................................... 283
Remote firmware update by using the LPR command ................................................... 283
Remote firmware update through HP Web Jetadmin ..................................................... 284
Remote firmware update through the HP Embedded Web Server .................................. 285
Printing print-ready documents ....................................................................................................... 287
Print-ready file printing by using FTP through a browser ................................................. 287
Print-ready file printing by using FTP on a direct network connection ............................. 288
Print-ready printing by using an optional parallel port ...................................................... 289
Print-ready file printing in an MS Windows network ........................................................ 289
Print-ready file printing in UNIX systems ......................................................................... 290
Print-ready file printing by using the LPR command ....................................................... 290
Media attributes ................................................................................................................................ 291
Media sources and destinations ...................................................................................... 291
Media-source commands ................................................................................................ 291
Driver-supported media sizes .......................................................................................... 292
Driver-supported media types .......................................................................................... 293
Custom paper sizes ......................................................................................................... 294
Media-type commands .................................................................................................... 294
Uninstall ............................................................................................................................................ 296
Language ........................................................................................................ 266
Date & Time .................................................................................................... 267
Date/Time Format ........................................................................... 268
Clock Drift Correction ..................................................................... 268
Wake Time ...................................................................................................... 269
Configuration ................................................................................................... 271
Security section ............................................................................................... 272
Diagnostics section ......................................................................................... 272
Print a menu map ............................................................................................ 276
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 . ... 281
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 . ... 289
Index ................................................................................................................................................................. 297
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List of tables
Table 1-1 Software technical reference overview .............................................................................................. 1
Table 1-2 HP LaserJet M3027/M3035 MFP features ......................................................................................... 4
Table 1-3 Software component availability for the HP LaserJet M3027/M3035 MFP ........................................ 9
Table 1-4 CD ROW – Americas and Europe—CB414-60158 (1 of 5) ............................................................. 12
Table 1-5 CD ROW – Americas and Europe—CB414-60158 (2 of 5) ............................................................. 13
Table 1-6 CD ROW – Americas and Europe—CB414-60158 (3 of 5) ............................................................. 13
Table 1-7 CD ROW – Americas and Europe—CB414-60158 (4 of 5) ............................................................. 14
Table 1-8 CD ROW – Americas and Europe—CB414-60158 (5 of 5) ............................................................. 15
Table 1-9 CD AS – Asian—CB414-60159 (1 of 2) ........................................................................................... 16
Table 1-10 CD AS – Asian—CB414-60159 (2 of 2) ......................................................................................... 17
Table 1-11 Documentation availability ............................................................................................................. 19
Table 2-1 Drivers included with the HP LaserJet M3027/M3035 MFP ............................................................ 34
Table 2-2 Availability of automatic discovery and driver configuration through bidirectional communication
in Windows 2000, Windows XP, or Windows Server 2003 ................................................................................. 35
Table 3-1 Default fonts ..................................................................................................................................... 58
Table 3-2 Additional PS emulation fonts .......................................................................................................... 60
Table 4-1 Printing Defaults, Printing Preferences, Document Properties ...................................................... 112
Table 5-1 Print Task Quick Set default values for the HP LaserJet M3027/M3035 MFP printer ................... 142
Table 5-2 HP PCL 6 driver custom media sizes ............................................................................................ 147
Table 5-3 Font Attribute settings for new and preset watermarks .................................................................. 164
Table 5-4 Page orientation ............................................................................................................................. 170
Table 5-5 Driver mopier mode and collation settings .................................................................................... 192
Table 6-1 Adding a device in Macintosh operating systems .......................................................................... 202
Table 7-1 Version Checking ........................................................................................................................... 274
Table 7-2 Troubleshooting a firmware update ............................................................................................... 277
Table 7-3 Update messages .......................................................................................................................... 277
Table 7-4 Troubleshooting a firmware update failure ..................................................................................... 278
Table 7-5 HP LaserJet M3027/M3035 MFP – Media sources and destinations ........................................... 291
Table 7-6 HP LaserJet M3027/M3035 MFP – Media-source commands ...................................................... 292
Table 7-7 HP LaserJet M3027/M3035 MFP – Supported media sizes and attributes ................................... 292
Table 7-8 HP LaserJet M3027/M3035 MFP – Supported input media types ................................................. 293
Table 7-9 HP LaserJet M3027/M3035 MFP – Custom media sizes .............................................................. 294
Table 7-10 HP LaserJet M3027/M3035 MFP – Media-type commands ........................................................ 295
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List of figures
Figure 1-1 Installation software CD documentation screen ............................................................................. 19
Figure 2-1 Installation software CD browser .................................................................................................... 28
Figure 2-2 Documentation screen .................................................................................................................... 30
Figure 2-3 HP EWS Information tab – Device Status screen ........................................................................... 44
Figure 2-4 HP EWS Information tab – Configuration Page screen, 1 of 3 ....................................................... 45
Figure 2-5 HP EWS Information tab – Configuration Page screen, 2 of 3 ....................................................... 46
Figure 2-6 HP EWS Information tab — Configuration Page screen, 3 of 3 ..................................................... 47
Figure 2-7 HP EWS Settings tab – Configure Device screen .......................................................................... 48
Figure 2-8 HP EWS Settings tab – Alerts screen, 1 of 2 .................................................................................. 50
Figure 2-9 HP EWS Settings tab – Alerts screen, 2 of 2 .................................................................................. 50
Figure 2-10 HP EWS Settings tab – Security screen ....................................................................................... 52
Figure 2-11 HP Digital Sending tab — General Settings screen ..................................................................... 53
Figure 2-12 HP EWS Networking tab – Network Settings screen .................................................................... 54
Figure 3-1 Are you sure you want to cancel the installation? dialog box ......................................................... 65
Figure 3-2 Cancel dialog box ........................................................................................................................... 66
Figure 3-3 Setup Error – Unsupported Operating System, MS Windows NT 4.0 ............................................ 67
Figure 3-4 Language Selection dialog box ....................................................................................................... 67
Figure 3-5 Welcome to the HP LaserJet Mxxxx MFP Setup Wizard dialog box .............................................. 68
Figure 3-6 Printer Connection dialog box ......................................................................................................... 69
Figure 3-7 Searching dialog box ...................................................................................................................... 70
Figure 3-8 Firewall Detected dialog box ........................................................................................................... 71
Figure 3-9 Printer Not Found dialog box .......................................................................................................... 71
Figure 3-10 Printers Found dialog box ............................................................................................................. 72
Figure 3-11 Printer Found dialog box ............................................................................................................... 73
Figure 3-12 Confirm Network Settings dialog box ............................................................................................ 74
Figure 3-13 Confirm Changing Setting dialog box ........................................................................................... 75
Figure 3-14 Change TCP/IP Settings dialog box ............................................................................................. 76
Figure 3-15 Check Printer Connection dialog box ........................................................................................... 77
Figure 3-16 Specify Printer dialog box ............................................................................................................. 78
Figure 3-17 Printer Settings dialog box ............................................................................................................ 79
Figure 3-18 Set Port Name dialog box ............................................................................................................. 80
Figure 3-19 Installation Type dialog box .......................................................................................................... 80
Figure 3-20 Feature Selection dialog box ........................................................................................................ 81
Figure 3-21 Details dialog box .......................................................................................................................... 82
Figure 3-22 Ready to Install dialog box ............................................................................................................ 83
Figure 3-23 Printer Properties General tab ...................................................................................................... 83
Figure 3-24 Installation Status dialog box ........................................................................................................ 84
Figure 3-25 Finish dialog box ........................................................................................................................... 85
Figure 3-26 HP LaserJet M3027/M3035 MFP Next Steps — Congratulations dialog box ............................... 85
Figure 3-27 Test Page dialog box .................................................................................................................... 86
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Figure 3-28 Sign up now screen ...................................................................................................................... 87
Figure 3-29 HP Registration screen ................................................................................................................. 87
Figure 3-30 Setup Maintenance dialog box ..................................................................................................... 88
Figure 3-31 Language Selection dialog box ..................................................................................................... 91
Figure 3-32 Welcome to the HP LaserJet M3027/M3035 MFP Installation Customization Wizard
screen ................................................................................................................................................................. 91
Figure 3-33 Software License Agreement dialog box ...................................................................................... 92
Figure 3-34 Language dialog box .................................................................................................................... 93
Figure 3-35 Printer Port dialog box .................................................................................................................. 94
Figure 3-36 Browse for Printer dialog box ........................................................................................................ 94
Figure 3-37 Specify TCP/IP Port dialog box ..................................................................................................... 95
Figure 3-38 Port Creation Options dialog box .................................................................................................. 96
Figure 3-39 Please enter a Hardware address: Network Setup Error dialog box ............................................ 96
Figure 3-40 Drivers dialog box ......................................................................................................................... 97
Figure 3-41 Driver Details dialog box ............................................................................................................... 98
Figure 3-42 Driver Configuration dialog box .................................................................................................... 99
Figure 3-43 Printing Preferences tab ............................................................................................................. 100
Figure 3-44 Device Settings tab ..................................................................................................................... 100
Figure 3-45 Invalid Selection dialog box ........................................................................................................ 101
Figure 3-46 Additional Software dialog box ................................................................................................... 101
Figure 3-47 Additional software Details dialog box ........................................................................................ 102
Figure 3-48 Custom Installer Location dialog box .......................................................................................... 103
Figure 3-49 Ready to Create Installer dialog box ........................................................................................... 104
Figure 3-50 Printer Properties General tab .................................................................................................... 105
Figure 3-51 Installing dialog box .................................................................................................................... 106
Figure 3-52 Finish dialog box ......................................................................................................................... 107
Figure 4-1 Device Settings tab ....................................................................................................................... 119
Figure 4-2 About tab ....................................................................................................................................... 120
Figure 4-3 Advanced tab ................................................................................................................................ 123
Figure 4-4 Paper/Quality tab .......................................................................................................................... 125
Figure 4-5 Services tab .................................................................................................................................. 128
Figure 5-1 An Incompatible Print Settings message ...................................................................................... 133
Figure 5-2 The default appearance of the Advanced tab ............................................................................... 135
Figure 5-3 Paper/Quality tab ......................................................................................................................... 140
Figure 5-4 Paper Options group box ............................................................................................................. 145
Figure 5-5 Custom Paper Size dialog box .................................................................................................... 146
Figure 5-6 Front Cover options ...................................................................................................................... 150
Figure 5-7 First Page options ........................................................................................................................ 151
Figure 5-8 Other Pages options ..................................................................................................................... 152
Figure 5-9 Last Page options ......................................................................................................................... 153
Figure 5-10 Back Cover options ..................................................................................................................... 154
Figure 5-11 Document preview image ........................................................................................................... 155
Figure 5-12 Print Quality group box ............................................................................................................... 156
Figure 5-13 Effects tab .................................................................................................................................. 158
Figure 5-14 Preview images – Legal on Letter; Scale to Fit off (left) and on (right) ...................................... 160
Figure 5-15 Document preview image ........................................................................................................... 161
Figure 5-16 Watermark Details dialog box .................................................................................................... 162
Figure 5-17 Finishing tab ................................................................................................................................ 166
Figure 5-18 Print on Both Sides Instructions dialog box ................................................................................ 169
Figure 5-19 Page-order preview images ........................................................................................
............... 172
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Figure 5-20 Document preview image ........................................................................................................... 173
Figure 5-21 Job Storage tab ........................................................................................................................... 175
Figure 5-22 Services tab ................................................................................................................................ 181
Figure 5-23 HP PCL 6 driver Device Settings tab .......................................................................................... 183
Figure 5-24 PS Emulation driver Device Settings tab .................................................................................... 184
Figure 5-25 Font Substitution Table .............................................................................................................. 185
Figure 5-26 HP Font Installer dialog box ........................................................................................................ 186
Figure 5-27 About tab ..................................................................................................................................... 193
Figure 6-1 HP LJ M3035 MFP CD-ROM icon ................................................................................................ 202
Figure 6-2 hp LaserJet Software screen ........................................................................................................ 203
Figure 6-3 HP LaserJet v.6.6.0.370.app icon ................................................................................................. 203
Figure 6-4 Authenticate dialog ....................................................................................................................... 203
Figure 6-5 HP LaserJet for Macintosh installer startup-screen ...................................................................... 204
Figure 6-6 HP LaserJet Installer Read Me dialog .......................................................................................... 205
Figure 6-7 License dialog ............................................................................................................................... 206
Figure 6-8 Agree dialog .................................................................................................................................. 206
Figure 6-9 Easy Install dialog ......................................................................................................................... 207
Figure 6-10 HP LaserJet Installer dialog (custom install) ............................................................................... 208
Figure 6-11 Installing dialog ........................................................................................................................... 209
Figure 6-12 LaserJet ReadMe icon ................................................................................................................ 209
Figure 6-13 Finish Up dialog .......................................................................................................................... 210
Figure 6-14 Printer list screen ........................................................................................................................ 211
Figure 6-15 Print & Fax dialog ........................................................................................................................ 211
Figure 6-16 Default Browser tab .................................................................................................................... 212
Figure 6-17 Printer Browser – IP Printer tab .................................................................................................. 213
Figure 6-18 Installable Options screen .......................................................................................................... 214
Figure 6-19 Printer List screen ....................................................................................................................... 215
Figure 6-20 Printer List screen ....................................................................................................................... 216
Figure 6-21 Print & Fax screen ...................................................................................................................... 216
Figure 6-22 Add printer screen ....................................................................................................................... 217
Figure 6-23 Printer List screen ....................................................................................................................... 219
Figure 6-24 Add printer screen ....................................................................................................................... 220
Figure 6-25 Printer Info — Installable Options dialog (sample) ..................................................................... 221
Figure 6-26 Select Printer screen – printer not selected ................................................................................ 225
Figure 6-27 Connection Type screen ............................................................................................................. 225
Figure 6-28 Select Printer screen – printer selected ...................................................................................... 226
Figure 6-29 Printer Status screen .................................................................................................................. 226
Figure 6-30 Current Supplies Levels screen .................................................................................................. 227
Figure 6-31 Supplies Information screen ....................................................................................................... 227
Figure 6-32 Transfer printer information to HP SureSupply? screen ............................................................. 228
Figure 6-33 Welcome to HP SureSupply screen ............................................................................................ 229
Figure 6-34 Online privacy statement screen ................................................................................................. 230
Figure 6-35 Paper Status screen ................................................................................................................... 230
Figure 6-36 Device Information screen .......................................................................................................... 231
Figure 6-37 File Upload screen ...................................................................................................................... 232
Figure 6-38 Update Firmware screen ............................................................................................
Figure 6-39 Upload Fonts screen ................................................................................................................... 233
Figure 6-40 Upload Fonts dialog .................................................................................................................... 234
Figure 6-41 Add System Fonts screen ........................................................................................................... 234
Figure 6-42 HP Online Support screen .......................................................................................................... 235
................. 233
ENWW xv
Figure 6-43 HP Instant Support link ............................................................................................................... 235
Figure 6-44 HP Registration Web page ......................................................................................................... 236
Figure 6-45 Duplex Mode screen ................................................................................................................... 237
Figure 6-46 Economode & Toner Density screen .......................................................................................... 237
Figure 6-47 Default Resolution screen ........................................................................................................... 238
Figure 6-48 Trays Configuration screen ......................................................................................................... 240
Figure 6-49 Lock Resources screen .............................................................................................................. 241
Figure 6-50 Enable Job Storing screen .......................................................................................................... 242
Figure 6-51 E-mail Alerts screen .................................................................................................................... 244
Figure 6-52 Networking screen ...................................................................................................................... 244
Figure 6-53 Bonjour Settings screen .............................................................................................................. 245
Figure 6-54 Additional Settings screen .......................................................................................................... 246
Figure 6-55 Device Status screen .................................................................................................................. 248
Figure 6-56 HP EWS – Device Status page ................................................................................................... 249
Figure 6-57 HP EWS – Configuration Page screen (1 of 3) ........................................................................... 250
Figure 6-58 HP EWS – Configuration page (2 of 3) ....................................................................................... 251
Figure 6-59 HP EWS – Configuration page (3 of 3) ....................................................................................... 252
Figure 6-60 HP EWS – Supplies Status page ................................................................................................ 253
Figure 6-61 HP EWS – Event Log screen ...................................................................................................... 253
Figure 6-62 Usage Page screen (1 of 2) ........................................................................................................ 254
Figure 6-63 HP EWS – Usage Page screen (2 of 2) ...................................................................................... 255
Figure 6-64 HP EWS – Device Information screen ........................................................................................ 256
Figure 6-65 HP EWS – Control Panel Screen ................................................................................................ 257
Figure 6-66 HP EWS – Print screen ............................................................................................................... 258
Figure 6-67 HP EWS – Configure Device screen .......................................................................................... 259
Figure 6-68 HP EWS – E-mail Server screen ................................................................................................ 260
Figure 6-69 HP EWS – Alerts screen ............................................................................................................. 261
Figure 6-70 HP EWS – AutoSend screen ...................................................................................................... 262
Figure 6-71 HP EWS – Security screen ......................................................................................................... 263
Figure 6-72 HP EWS – Authentication Manager screen ................................................................................ 264
Figure 6-73 HP EWS – LDAP Authentication screen ..................................................................................... 265
Figure 6-74 HP EWS – Edit Other Links screen ............................................................................................ 265
Figure 6-75 HP EWS – Device Information screen ........................................................................................ 266
Figure 6-76 HP EWS – Language screen ...................................................................................................... 267
Figure 6-77 HP EWS – Date & Time screen .................................................................................................. 267
Figure 6-78 HP EWS – Date/Time Format screen ......................................................................................... 268
Figure 6-79 HP EWS – Date & Time - clock drift correction screen ............................................................... 268
Figure 6-80 HP EWS – Wake Time screen .................................................................................................... 269
Figure 6-81 HP Digital Sending tab — General Settings screen ................................................................... 270
Figure 6-82 HP EWS Networking tab – Network Settings screen .................................................................. 271
xvi ENWW
1 Purpose and scope
Introduction
This software technical reference (STR) provides information about and troubleshooting tips for the
HP LaserJet M3027/M3035 MFP printing-system software.
This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center
(CCC) agents, support engineers, system administrators, management information systems (MIS)
personnel, and HP LaserJet M3027/M3035 MFP end users, as appropriate.
The following information is included in this STR:
Descriptions of drivers and platforms, with system modifications
●
Procedures for installing and uninstalling software components
●
Purpose and scope
Descriptions of various topics that are associated with the HP LaserJet M3027/M3035 MFP,
●
including engineering details
The following table describes the structure of this STR.
Table 1-1 Software technical reference overview
Chapter Content
Chapter 1, Purpose and scope This chapter contains basic information about the HP LaserJet M3027/
M3035 MFP and its software:
Overview of the HP LaserJet M3027/M3035 MFP
●
Printing-system software overview, including the following topics:
●
System requirements
●
Operating-system support
●
Availability
●
HP LaserJet M3027/M3035 MFP software documentation
●
Chapter 2, Software description This chapter provides an overview of the printing-system software installer and
print drivers.
This chapter also contains general information about other software features,
including the following topics:
Driver configuration for Microsoft® (MS) Windows®
●
HP Driver Diagnostic Printer Check Tool
●
HP Easy Printer Care
●
ENWW Introduction 1
Purpose and scope
Table 1-1 Software technical reference overview (continued)
Chapter Content
HP Embedded Web Server
●
HP Web Jetadmin
●
Chapter 3, Install MS Windows printingsystem components
Chapter 4, HP Send Fax driver This chapter provides detailed descriptions of the HP Send Fax driver.
Chapter 5, HP PCL 6, PCL 5, and
PS emulation drivers for MS Windows
Chapter 6, Macintosh This chapter provides instructions for installing and uninstalling the
This chapter provides instructions for installing the HP LaserJet M3027/
M3035 MFP in MS Windows operating systems by using various installation
methods. These methods and additional topics include the following:
Font support
●
Print-driver installation instructions:
●
Installing from printing-system CD
●
Installing from a network or from downloaded files
●
Modifying a pre-existing installation
●
Installing through a USB port
●
Installing using the Add Printer Wizard
●
Installing using the Installer Customization Wizard
●
Setting a default printer
●
HP Send Fax driver installation instructions
●
This chapter provides detailed descriptions of the HP PCL 6, PCL 5, and
PS emulation drivers for Windows 2000, Windows XP, and Windows Server 2003.
HP LaserJet M3027/M3035 MFP in Macintosh operating systems and for using
Macintosh features.
Chapter 7, Engineering details This chapter contains information about the following special topics:
Remote Firmware Updates
●
Printing print-ready documents
●
Media attributes
●
Create an output file
●
For information about the location of information within chapters, see the table of contents. An index is
provided in this STR.
Additional detailed information about the HP LaserJet M3027/M3035 MFP printing-system software is
published in an addendum to this STR. The following information is available only in the addendum:
Lists of installed files
●
System-modification information, such as changes to the registry and registry keys
●
Descriptions of known software issues and solutions
●
Topics:
Device features
●
2 Chapter 1 Purpose and scope ENWW
Printing-system software
●
HP LaserJet M3027/M3035 MFP documentation
●
Purpose and scope
ENWW Introduction 3
Purpose and scope
Device features
The following table contains descriptions of the HP LaserJet M3027/M3035 MFP features that are
discussed in this STR. Device configurations might vary among countries/regions.
Table 1-2 HP LaserJet M3027/M3035 MFP features
Models
Memory
User interface
Supported printer personalities
HP LaserJet M3035 MFP
Base model: HP LaserJet M3035 MFP (part number
●
CB414A)
HP LaserJet M3035xs MFP (part number CB415A)
●
HP LaserJet M3027 MFP
Base model:HP LaserJet M3027 MFP (part number
●
CB416A)
HP LaserJet M3027x MFP (part number CB417A)
●
Standard 256 megabytes (MB) RAM of memory;
●
expandable to a maximum of 512 MB RAM
One open enhanced input/output (EIO) slot
●
Internal 40 GB hard-disk drive
●
Graphical mono touchscreen control panel
●
Embedded Web server to gain access to support, order
●
supplies on network-connected devices, and use the
virtual machine capability
HP smart print supplies system
●
HP PCL 6
●
Job-storage features
Environmental features
HP PCL 5
●
PostScript® (PS) 3 emulation
●
Portable-document format (PDF)
●
Job-storage features:
●
Off
●
Proof and hold
●
Private jobs
●
Quick Copy
●
Stored Job
●
Personal-identification number (PIN) printing
●
Sleep-mode setting
●
High content of recyclable components and materials
●
Energy Star® compliant
●
Restrictions of Hazardous Substances (RoHS) Directive
●
compliant
4 Chapter 1 Purpose and scope ENWW
Table 1-2 HP LaserJet M3027/M3035 MFP features (continued)
Blue Angel
●
WEE
●
508 Compliance
●
Accessories
Connectivity
6.5K Replacement Toner Cartridge (part number
●
Q7551A)
High Capacity Replacement Toner Cartridge (part
●
number Q7551X)
Optional 500 sheet feeder (part number Q7817A)
●
HP Digital Sending Software 4.0 (part number T1936AA);
●
not available on the HP LaserJet M3027 MFP
HP Jetdirect inside—Fast Ethernet 10/100Base-T
●
One open enhanced input/output (EIO) card slot for
●
optional connectivity
Device and host universal serial bus (USB) 2.0
●
connections
FIH connector
●
Purpose and scope
ENWW Device features 5
Purpose and scope
Printing-system software
Topics:
System requirements
●
Operating-system support
●
Availability
●
System requirements
The following operating systems support the HP LaserJet M3027/M3035 MFP printing-system software:
Windows
●
Linux
●
UNIX
●
Windows
System requirements for 32-bit operating systems
Pentium® or compatible processor
●
Windows 2000: 333-MHz processor with 64 MB RAM
●
Windows XP: 333-MHz processor with 128 MB RAM
●
Windows Server 2003: 550-MHz processor with 128 MB RAM (Standard Edition) and 220 MB of
●
available hard-disk space
Minimum 16-color/grayscale display with 640 x 480 pixel resolution (video graphics array [VGA])
●
USB port (USB 1.1 or 2.0), or network connection
●
CD-ROM drive or Internet connection
●
System requirements for 64-bit operating systems
Pentium or compatible processor
●
256 MB RAM or higher
●
1.5 GB of available hard-drive space
●
CD-ROM or DVD drive
●
Super VGA (800 x 600) or higher-resolution video adapter and monitor
●
Linux
For information about Linux support for the MFP, see the following HP Linux Web site:
www.hp.com/go/linuxprinting
●
6 Chapter 1 Purpose and scope ENWW
UNIX
For information about UNIX® support for the MFP, see the following Web sites:
www.hp.com/go/jetdirectunix_software
●
www.hp.com/go/unixmodelscripts
●
Operating-system support
MS Windows operating systems provide full-featured support for the HP LaserJet M3027/M3035 MFP.
Operating systems that are not described in this document provide varying levels of functionality.
Throughout this document, MS Windows XP is used to denote Windows XP Home Edition, Windows XP
Professional, and Windows Server 2003 unless noted otherwise.
Information relating to networking functions is specific to devices that have network capabilities.
The HP LaserJet M3027/M3035 MFP software has not been tested with and is not supported in the
following operating systems:
MS Windows 3.1x
●
MS Windows 95
●
MS Windows 98
●
MS Windows Millennium Edition (Me)
●
MS Windows NT® 4.0
●
IA-64-bit operating systems
●
These MS Windows operating systems do not support the HP LaserJet M3027/M3035 MFP. Print drivers
for the MFP are not included on the printing-system software CD and are not available on the Web.
Other drivers might work on the MFP, but some print-driver features and functions might not be available.
Purpose and scope
For more information about the HP LaserJet M3027/M3035 MFP, go to the following Web site:
HP LaserJet M3035 MFP:
●
www.hp.com/support/ljm3035mfp
HP LaserJet M3027 MFP:
●
www.hp.com/support/ljm3027mfp
Topics:
Standalone drivers
●
Print driver support in other operating systems
●
ENWW Printing-system software 7
Purpose and scope
Standalone drivers
The following operating systems support the HP LaserJet M3027/M3035 MFP printing-system software,
including the HP PCL 6, PCL 5, PS emulation drivers, and the HP Send Fax driver:
Windows 2000 (Service packs 1 and 2)
●
Windows XP Home Edition (32-bit)
●
Windows XP Professional (Service Pack 1 and later; 32-bit and 64-bit)
●
Windows Server 2003 (32-bit and 64-bit)
●
Print driver support in other operating systems
The HP LaserJet M3027/M3035 MFP is also supported in the following operating environments:
Mac OS X (V10.2.8 or later). See the
●
MS Windows Terminal Server
●
Citrix Terminal Server. For more information, go to the following Web site:
●
h20000.ww2.hp.com/bizsupport/TechSupport/Document.jsp
Alternatively, go to the HP.com Web site and search for “c00213455”.
MS Windows Cluster Server 8
●
HP OpenVMS. For more information, go to the following Web site:
●
h71000.www7.hp.com/openvms/print/
Tru64 UNIX printing. For more information, go to the following Web site:
●
h30097.www3.hp.com/printing/
SAP printing. For more information, go to the following Web site:
●
www.hp.com/go/sap/print
HP Install Network Printer Wizard (INPW). Available only on the Web at the following Web site:
●
www.hp.com/go/inpw_software
Macintosh chapter of this STR for more information.
Availability
Download the printing-system software from the Web, or order it on a CD from HP fulfillment centers.
NOTE This document describes drivers that are shipped with the printing-system software CD.
This document does not describe any drivers that might be released for use by support personnel.
The following table lists the availability of HP LaserJet M3027/M3035 MFP software components by
operating system.
8 Chapter 1 Purpose and scope ENWW
Table 1-3 Software component availability for the HP LaserJet M3027/M3035 MFP
Component Windows 2000,
Windows Server 2003,
and Windows XP (32-bit)
Drivers
HP PCL 6 and PCL 5 drivers
PS Emulation driver x x
HP Send Fax driver x x
HP PCL 5 Universal print driver x x
HP PS Emulation Universal driver x x
Installer
Common MS Windows Installer
Installer Customization Wizard x x
CD Browser x x
Add Printer Wizard install x x
Other software
Web Registration
HP Driver Preconfiguration x x
x x
x x
x x
Windows XP and
Windows Server 2003
(64-bit)
Purpose and scope
Easy Printer Care Software x x
Enterprise Autoconfiguration x
Topics:
Printing-system software on the Web
●
In-box printing-system software CDs
●
Printing-system software on the Web
All software that is contained on the installation CD is also available on the Web.
Web deployment is the preferred method for obtaining the latest software. The HP Web site offers an
option for automatic e-mail notification about new software releases.
The HP LaserJet M3027/M3035 MFP printing-system software is available for download at the following
Web sites:
www.hp.com/support/ljm3035mfp
www.hp.com/support/ljm3027mfp
In-box printing-system software CDs
The software CD for the HP LaserJet M3027/M3035 MFP contains a variety of files for installing the
printing-system software on the computer.
ENWW Printing-system software 9
Purpose and scope
The HP LaserJet M3027/M3035 MFP printing-system software CD is divided into two partitions, one for
each of the following operating systems:
MS Windows
●
Macintosh
●
Each partition includes the necessary software and files that are required to install and uninstall the
printing-system components.
Topics:
Windows partition
●
CD versions
●
Windows partition
The root directory in the MS Windows partition of the software CD contains the AUTORUN.EXE file, the
SETUP.EXE file, support files, and the following directories.
Autorun
●
Drivers
●
Fonts
●
●
●
●
●
●
●
The printing-system files for each language reside in the following directories:
●
●
To view the files, insert the HP LaserJet M3027/M3035 MFP printing-system software CD, right-click
Start, click Explore, and then select the CD-ROM drive.
CD versions
The HP LaserJet M3027/M3035 MFP printing-system software CD is available in two versions, each of
which contains printing-system software in various languages:
HP Easy Printer Care
Manuals
HP TCP Port Monitor
Inst Eng
Opt_sw
Web Registration
Drivers
Manuals
NOTE File layouts differ by language for each regional version of the software CD.
CD ROW – Americas and Europe (part number CB414-60158):
●
AR = Arabic
●
CA = Catalan (Català)
●
10 Chapter 1 Purpose and scope ENWW
HR = Croatian
●
CS = Czech (Cesky)
●
DA = Danish (Dansk)
●
NL = Dutch (Nederland)
●
EN = English
●
FI = Finnish (Suomi)
●
FR = French (Français)
●
DE = German (Deutsch)
●
EL = Greek
●
HE = Hebrew
●
HU = Hungarian (Magyar)
●
IT = Italian (Italiano)
●
NO = Norwegian (Norsk)
●
PL = Polish (Polski)
●
Purpose and scope
PT = Brazilian Portuguese (Português)
●
RO = Romanian
●
RU = Russian (Russ)
●
SR = Serbian
●
SK = Slovak
●
SL = Slovenian
●
ES = Spanish (Español)
●
SV = Swedish (Svenska)
●
TR = Turkish (Turkçe)
●
CD AS – Asian (part number CB414-60159):
●
AR = Arabic
●
ZHCN = Simplified Chinese
●
ZHTW = Traditional Chinese
●
EN = English
●
ID = Indonesia (Bahasa)
●
JA = Japanese
●
ENWW Printing-system software 11
Purpose and scope
KO = Korean
●
TH = Thai
●
Each of the following tables lists one of the software CD versions, along with the printing-system software
components that are supported in each language.
Table 1-4 CD ROW – Americas and Europe—CB414-60158 (1 of 5)
Component AR CA HR CS DA
HP Send Fax driver x x x x
HP PCL 6 driver: 32-bit, 64-bit x x x x
HP PCL 5 driver: 32-bit, 64-bit x x x x
PS Emulation driver: 32-bit,
64-bit
HP PCL 5 Universal print
driver
HP PS Emulation Universal
driver
Common MS Windows
Installer
Add Printer Wizard Installer x x x x
Installer Customization
Wizard
CD Browser x x x x
Fonts x x x x
HP Web Registration x x x x
HP LaserJet M3027 MFP/
M3035 MFP User Guide
(.PDF file)
HP LaserJet M3027 MFP/
M3035 MFP User Guide
(.CHM file)
x x x x
x x x x
x x x x
x x x x
x x x x
x x x x x
x x x x x
HP Jetdirect Administrator's
Guide
Hewlett-Packard
LaserJet M3027 MFP/
M3035 MFP Printing-System
Install Notes
HP Embedded Web Server
User Guide
HP LaserJet MFP Analog Fax
Accessory 300 Fax Guide
HP LaserJet MFP Analog Fax
Accessory 300 Send Fax
Driver Guide
x x x x
x x x x
x x x x
x x x x x
xxxxx
12 Chapter 1 Purpose and scope ENWW
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