HP LaserJet M3027, LaserJet M3035 User's Guide
HP LaserJet M3027/M3035 MFP
User Guide
HP LaserJet M3027/M3035 Multifunction
User Guide
Copyright and License
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
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and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CC476-90901
Edition 1, 9/2007
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Table of contents
1 Device basics
Device comparison ............................................................................................................................... 2
Features comparison ............................................................................................................................ 2
Walkaround .......................................................................................................................................... 4
Device parts ......................................................................................................................... 4
Interface ports ...................................................................................................................... 5
Device software .................................................................................................................................... 6
Supported operating systems .............................................................................................. 6
Supported printer drivers ..................................................................................................... 6
Select the correct printer driver ............................................................................................ 6
Universal printer drivers ...................................................................................... 7
Driver Autoconfiguration ...................................................................................... 7
Automatic Configuration ...................................................................................... 7
HP Driver Preconfiguration ................................................................................. 7
Priority for print settings ....................................................................................................... 7
Open the printer drivers ....................................................................................................... 9
Software for Macintosh computers ...................................................................................... 9
Remove software from Macintosh operating systems ...................................... 10
Utilities ............................................................................................................................... 10
HP Web Jetadmin ............................................................................................. 10
Embedded Web server ..................................................................................... 10
HP Easy Printer Care software ......................................................................... 10
Supported operating systems ........................................................... 11
Supported browsers ......................................................................... 11
Other components and utilities .......................................................................... 11
2 Control panel
Use the control panel ......................................................................................................................... 14
Control-panel layout ........................................................................................................... 14
Home screen ..................................................................................................................... 15
Buttons on the touchscreen ............................................................................................... 16
Control-panel help system ................................................................................................. 16
Use the Administration menu ............................................................................................................. 17
Navigate the Administration menu ..................................................................................... 17
Information menu ............................................................................................................... 18
Default Job Options menu ................................................................................................. 19
Default Options for Originals ............................................................................. 19
Image adjustment .............................................................................................. 20
Default Copy Options ........................................................................................ 21
ENWW iii
Default Fax Options .......................................................................................... 22
Default E-mail Options ...................................................................................... 23
Default Send to Folder Options ......................................................................... 24
Default Print Options ......................................................................................... 25
Time/Scheduling menu ...................................................................................................... 26
Management menu ............................................................................................................ 28
Initial Setup menu .............................................................................................................. 29
Networking and I/O ........................................................................................... 29
Fax Setup .......................................................................................................... 36
E-mail Setup ...................................................................................................... 39
Send Setup menu ............................................................................................. 39
Device Behavior menu ....................................................................................................... 40
Print Quality menu ............................................................................................................. 43
Troubleshooting menu ....................................................................................................... 45
Resets menu ...................................................................................................................... 47
Service menu ..................................................................................................................... 47
3 Input/output (I/O) configuration
USB configuration .............................................................................................................................. 50
Network configuration ......................................................................................................................... 51
Configure TCP/IPv4 parameters ........................................................................................ 51
Set an IP address .............................................................................................. 51
Set the subnet mask ......................................................................................... 52
Set the default gateway ..................................................................................... 52
Configure TCP/IPv6 parameters ........................................................................................ 53
Disable network protocols (optional) .................................................................................. 53
Disable IPX/SPX ............................................................................................... 53
Disable AppleTalk ............................................................................................. 54
Disable DLC/LLC .............................................................................................. 54
HP Jetdirect EIO print servers ........................................................................................... 54
4 Media and trays
General guidelines for media ............................................................................................................. 56
Paper to avoid .................................................................................................................... 56
Paper that can damage the device .................................................................................... 56
General media specifications ............................................................................................. 57
Media considerations ......................................................................................................................... 58
Envelopes .......................................................................................................................... 58
Envelopes with double side seams ................................................................... 58
Envelopes with adhesive strips or flaps ............................................................ 59
Envelope margins ............................................................................................. 59
Envelope storage .............................................................................................. 59
Labels ................................................................................................................................ 59
Label construction ............................................................................................. 59
Transparencies .................................................................................................................. 59
Card stock and heavy media ............................................................................................. 60
Card stock construction ..................................................................................... 60
Card stock guidelines ........................................................................................ 60
Letterhead and preprinted forms ....................................................................................... 60
Select the correct fuser mode ............................................................................................ 61
iv ENWW
Select print media ............................................................................................................................... 63
Printing and paper-storage environment ............................................................................................ 65
Load media ......................................................................................................................................... 66
Control print jobs ................................................................................................................................ 72
Select output bins ............................................................................................................................... 73
5 Device features
Use the convenience stapler .............................................................................................................. 76
Use job storage features .................................................................................................................... 79
Supported media sizes ...................................................................................................... 63
Supported media types ...................................................................................................... 64
Load media on the scanner glass ...................................................................................... 66
Load the automatic document feeder (ADF) ...................................................................... 66
Load tray 1 (multipurpose tray) .......................................................................................... 67
Customize tray 1 operation ................................................................................................ 68
Load tray 2 and optional tray 3 ......................................................................................... 69
Load special media ............................................................................................................ 70
Print to the top output bin ................................................................................................... 73
Print to the rear output bin ................................................................................................. 74
Staple media ...................................................................................................................... 76
Load staples ...................................................................................................................... 77
Gain access to the job storage features ............................................................................ 79
Use the proof and hold feature .......................................................................................... 79
Create a proof and hold job ............................................................................... 79
Print the remaining copies of a proof and hold job ............................................ 80
Delete a proof and hold job ............................................................................... 80
Use the private job feature ................................................................................................. 80
Create a private job ........................................................................................... 80
Print a private job .............................................................................................. 80
Delete a private job ........................................................................................... 81
Use the QuickCopy feature ................................................................................................ 81
Create a QuickCopy job .................................................................................... 81
Print additional copies of a QuickCopy job ........................................................ 81
Delete a QuickCopy job .................................................................................... 82
Use the stored job feature ................................................................................................. 82
Create a stored copy job ................................................................................... 82
Create a stored print job .................................................................................... 83
Print a stored job ............................................................................................... 83
Delete a stored job ............................................................................................ 83
6 Print
Use features in the Windows printer driver ........................................................................................ 86
Create and use quick sets ................................................................................................. 86
Use watermarks ................................................................................................................. 87
Resize documents ............................................................................................................. 87
Set a custom paper size from the printer driver ................................................................. 87
Use different paper and printing covers ............................................................................. 88
Print a blank first page ....................................................................................................... 88
Print multiple pages on one sheet of paper ....................................................................... 88
Print on both sides of the paper ......................................................................................... 89
ENWW v
7 Copy
Use automatic duplex printing ........................................................................... 90
Print on both sides manually ............................................................................. 90
Layout options for printing on both sides .......................................................... 90
Use the Services tab .......................................................................................................... 91
Use features in the Macintosh printer driver ....................................................................................... 92
Create and use presets ..................................................................................................... 92
Print a cover page .............................................................................................................. 92
Print multiple pages on one sheet of paper ....................................................................... 92
Printing on both sides of the paper .................................................................................... 93
Cancel a print job ............................................................................................................................... 95
Stop the current print job from the control panel ................................................................ 95
Stop the current print job from the software program ........................................................ 95
Use the Copy screen .......................................................................................................................... 98
Set the default copy options ............................................................................................................... 99
Basic copy instructions ..................................................................................................................... 100
Copy from the scanner glass ........................................................................................... 100
Copy from the document feeder ...................................................................................... 100
Adjust the copy settings ................................................................................................................... 101
Copy two-sided documents .............................................................................................................. 102
Copying two-sided documents manually ......................................................................... 102
Copy two-sided documents automatically (duplex models only) ..................................... 102
Copy mixed-size originals ................................................................................................................ 104
Change the copy-collation setting .................................................................................................... 105
Copy photos and books .................................................................................................................... 106
Combine copy jobs by using Job Build ............................................................................................. 107
Cancel a copy job ............................................................................................................................. 108
8 Scan and send e-mail
Configure e-mail settings .................................................................................................................. 110
Supported protocols ......................................................................................................... 110
Configure e-mail server settings ...................................................................................... 110
Find gateways .................................................................................................................. 11 1
Use the Send E-mail screen ............................................................................................................. 112
Perform basic e-mail functions ......................................................................................................... 113
Load documents .............................................................................................................. 113
Send documents .............................................................................................................. 113
Use the address book ...................................................................................................................... 115
Create a recipient list ....................................................................................................... 115
Use the local address book ............................................................................................. 115
Change e-mail settings for the current job ....................................................................................... 117
Scan to a folder ................................................................................................................................ 118
Scan to a workflow destination ......................................................................................................... 118
Find the SMTP gateway from the device control panel ................................... 111
Find the SMTP gateway from an e-mail program ........................................... 111
Send a document ............................................................................................ 113
Use the auto-complete function ...................................................................... 114
Add e-mail addresses to the local address book ............................................ 116
Delete e-mail addresses from the local address book .................................... 116
vi ENWW
9 Fax
Analog faxing .................................................................................................................................... 120
Connect the fax to a telephone line ................................................................................. 120
Configure and use the fax features .................................................................................. 120
Digital fax .......................................................................................................................................... 121
10 Manage and maintain the device
Use information pages ..................................................................................................................... 124
Configure e-mail alerts ..................................................................................................................... 126
Use the HP Easy Printer Care software ........................................................................................... 127
Open the HP Easy Printer Care software ........................................................................ 127
HP Easy Printer Care software sections .......................................................................... 127
Use the embedded Web server ........................................................................................................ 129
Open the embedded Web server by using a network connection ................................... 129
Embedded Web server sections ...................................................................................... 130
Use HP Web Jetadmin software ...................................................................................................... 132
Use the HP Printer Utility for Macintosh ........................................................................................... 133
Open the HP Printer Utility ............................................................................................... 133
HP Printer Utility features ................................................................................................ 133
Manage supplies .............................................................................................................................. 135
Supplies life ..................................................................................................................... 135
Approximate print-cartridge replacement intervals .......................................................... 135
Manage the print cartridge ............................................................................................... 135
Print-cartridge storage ..................................................................................... 135
Use genuine HP print cartridges ..................................................................... 135
HP policy on non-HP print cartridges .............................................................. 135
Print-cartridge authentication .......................................................................... 136
HP fraud hotline and Web site ........................................................................ 136
Replace supplies and parts .............................................................................................................. 137
Supply replacement guidelines ........................................................................................ 137
Change the print cartridge ............................................................................................... 137
Clean the device ............................................................................................................................... 140
Clean the exterior ............................................................................................................ 140
Clean the scanner glass .................................................................................................. 140
Clean the scanner lid backing .......................................................................................... 141
Clean the ADF ................................................................................................................. 141
Clean the paper path ....................................................................................................... 143
Calibrate the scanner ....................................................................................................................... 144
11 Problem solving
Problem-solving checklist ................................................................................................................. 146
Factors that affect performance ....................................................................................... 146
Problem-solving flowchart ................................................................................................................ 147
Solve general device problems ........................................................................................................ 150
Control-panel message types ........................................................................................................... 153
Control-panel messages .................................................................................................................. 154
Common causes of jams .................................................................................................................. 163
Jam locations ................................................................................................................................... 164
Jam recovery .................................................................................................................................... 165
Clear jams ........................................................................................................................................ 166
ENWW vii
Clear jams from the ADF ................................................................................................. 166
Clear jams from the input-tray areas ............................................................................... 168
Clear jams from the print-cartridge area .......................................................................... 169
Clear jams from the output-bin areas .............................................................................. 170
Clear jams from the duplexer ........................................................................................... 172
Solve repeated jams ........................................................................................................ 173
Clear stapler jams ............................................................................................................................ 175
Solve print-quality problems ............................................................................................................. 178
Print-quality problems associated with media .................................................................. 178
Print-quality problems associated with the environment .................................................. 178
Print-quality problems associated with jams .................................................................... 178
Image defect examples .................................................................................................... 178
Light print (partial page) ................................................................................................... 180
Light print (entire page) .................................................................................................... 180
Specks ............................................................................................................................. 181
Dropouts .......................................................................................................................... 181
Lines ................................................................................................................................ 181
Gray background ............................................................................................................. 182
Toner smear .................................................................................................................... 182
Loose toner ...................................................................................................................... 183
Repeating defects ............................................................................................................ 183
Repeating image .............................................................................................................. 183
Misformed characters ...................................................................................................... 184
Page skew ....................................................................................................................... 184
Curl or wave ..................................................................................................................... 185
Wrinkles or creases ......................................................................................................... 185
Vertical white lines ........................................................................................................... 186
Tire tracks ........................................................................................................................ 186
White spots on black ........................................................................................................ 186
Scattered lines ................................................................................................................. 187
Blurred print ..................................................................................................................... 187
Random image repetition ................................................................................................. 188
Solve network printing problems ...................................................................................................... 189
Solve copy problems ........................................................................................................................ 190
Prevent copy problems .................................................................................................... 190
Image problems ............................................................................................................... 190
Media-handling problems ................................................................................................ 191
Performance problems .................................................................................................... 194
Solve fax problems ........................................................................................................................... 195
Solve sending problems .................................................................................................. 195
Solve receiving problems ................................................................................................. 196
Solve e-mail problems ...................................................................................................................... 198
Validate the SMTP gateway address ............................................................................... 198
Validate the LDAP gateway address ............................................................................... 198
Solve common Windows problems ................................................................................................. 199
Solve common Macintosh problems ................................................................................................ 200
Solve Linux problems ....................................................................................................................... 202
Solve PostScript problems ............................................................................................................... 203
General problems ............................................................................................................ 203
viii ENWW
Appendix A Supplies and accessories
Order supplies, accessories, and parts ............................................................................................ 206
Order directly from HP and/or authorized HP resellers ................................................... 206
Order directly through the embedded Web server (for printers that are connected to a
network) ........................................................................................................................... 206
Order directly through the HP Easy Printer Care software .............................................. 206
Order parts ....................................................................................................................... 206
Part numbers .................................................................................................................................... 207
Paper-handling accessories ............................................................................................ 207
Print cartridge .................................................................................................................. 207
Memory ............................................................................................................................ 207
Cables and interfaces ...................................................................................................... 207
Stapler accessories ......................................................................................................... 208
Print media ....................................................................................................................... 208
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 211
Customer self repair warranty service .............................................................................................. 212
Print cartridge limited warranty statement ........................................................................................ 212
HP Customer Care ........................................................................................................................... 214
Online Services ................................................................................................................ 214
Telephone support ........................................................................................................... 214
Software utilities, drivers, and electronic information ....................................................... 214
Order supplies, accessories, or parts directly from HP. ................................................... 214
HP service information ..................................................................................................... 214
HP service agreements ................................................................................................... 214
HP Easy Printer Care software ........................................................................................ 214
HP support and information for Macintosh computers ..................................................... 215
HP maintenance agreements ........................................................................................................... 216
On-site service agreements ............................................................................................. 216
Next-day on-site service .................................................................................. 216
Weekly (volume) on-site service ..................................................................... 216
Repacking the device ...................................................................................................... 216
Extended warranty ........................................................................................................... 217
Appendix C Specifications
Physical specifications ..................................................................................................................... 220
Electrical specifications .................................................................................................................... 220
Acoustic emissions ........................................................................................................................... 221
Operating environment ..................................................................................................................... 221
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 224
Environmental product stewardship program ................................................................................... 225
Protecting the environment .............................................................................................. 225
Ozone production ............................................................................................................ 225
Power consumption ......................................................................................................... 225
Toner consumption .......................................................................................................... 225
Paper use ........................................................................................................................ 225
ENWW ix
Plastics ............................................................................................................................ 225
HP LaserJet print supplies ............................................................................................... 225
Return and recycling instructions ..................................................................................... 226
United States and Puerto Rico ........................................................................ 226
Multiple returns (two to eight cartridges) ........................................ 226
Single returns ................................................................................. 226
Shipping .......................................................................................... 226
Non-US returns ............................................................................................... 226
Paper ............................................................................................................................... 226
Material restrictions .......................................................................................................... 226
Disposal of waste equipment by users in private households in the European Union ... . 227
Material Safety Data Sheet (MSDS) ................................................................................ 228
For more information ....................................................................................................... 228
Telecom statement ........................................................................................................................... 229
Declaration of conformity .................................................................................................................. 230
Safety statements ............................................................................................................................. 231
Laser safety ..................................................................................................................... 231
Canadian DOC regulations .............................................................................................. 231
VCCI statement (Japan) .................................................................................................. 231
Power cord statement (Japan) ......................................................................................... 231
EMI statement (Korea) ..................................................................................................... 231
EMI statement (Taiwan) ................................................................................................... 232
Laser statement for Finland ............................................................................................. 232
Appendix E Working with memory and print server cards
Overview .......................................................................................................................................... 234
Install memory .................................................................................................................................. 235
Install device memory ...................................................................................................... 235
Check DIMM installation ................................................................................................................... 239
Save resources (permanent resources) .......................................................................................... 239
Enable memory for Windows ........................................................................................................... 240
Use HP Jetdirect print server cards .................................................................................................. 241
Install an HP Jetdirect print server card ........................................................................... 241
Remove an HP Jetdirect print server card ....................................................................... 242
Glossary ........................................................................................................................................................... 243
Index ................................................................................................................................................................. 245
x ENWW
1 Device basics
This chapter contains basic information about device features:
Device comparison
●
Features comparison
●
Walkaround
●
Device software
●
ENWW 1
Device comparison
HP LaserJet M3027 HP LaserJet M3027x HP LaserJet M3035 HP LaserJet M3035xs
Prints up to 27 pages-per-
●
minute (ppm) on letter-sized
media, and up to 25 ppm on
A4–sized media
256 megabytes (MB) total of
●
random access memory
(RAM), upgradable up to
512 MB
Internal 40 gigabyte (GB) or
●
larger hard disk
100-sheet multipurpose tray
●
(tray 1), 500-sheet input tray
(tray 2), 50-sheet automatic
document feeder (ADF),
and 250-sheet output bin
Hi-Speed universal serial
●
bus (USB) 2.0 port and
enhanced input/output
(EIO) slot
HP Jetdirect embedded
●
print server for Ethernet
10/100Base-T network
One open dual inline
●
memory module (DIMM)
slot
HP LaserJet M3027, plus:
Automatic two-sided
●
printing accessory
33.6 kpbs analog fax
●
Prints up to 35 ppm on
●
letter-sized media, and up to
33 ppm on A4–sized media
256 MB total RAM,
●
upgradable up to 512 MB
Internal 40 GB or larger hard
●
disk
100-sheet tray 1, 500-sheet
●
tray 2, 50-sheet ADF, and
250-sheet output bin
Hi-Speed USB 2.0 port and
●
EIO slot
HP Jetdirect embedded
●
print server for Ethernet
10/100Base-T network
One open DIMM slot
●
Automatic two-sided
●
printing accessory
HP LaserJet M3035, plus:
33.6 kpbs analog fax
●
20-sheet convenience
●
stapler
500-sheet input tray
●
(tray 3)
Features comparison
Feature Description
Performance
User interface
Printer drivers
Resolution
400 MHz processor
●
Control-panel help
●
Windows® and Macintosh printer drivers
●
Embedded Web server to gain access to support and to order supplies (administrator tool for
●
network-connected models only)
HP Easy Printer Care software (a Web-based status and troubleshooting tool)
●
HP PCL 5
●
HP PCL 6
●
HP postscript level 3 emulation
●
FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
●
business text and graphics
ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images
●
2 Chapter 1 Device basics ENWW
Feature Description
Storage features
Fonts
Accessories
Connectivity
Environmental features
Supplies
Internal 40 GB or larger hard drive
●
Fonts, forms, and other macros
●
Job retention
●
93 internal fonts available for PCL
●
80 printer-matching screen fonts in TrueType format available with the software solution
●
Additional fonts can be added.
●
Optional 500-sheet input tray (tray 3) (standard on the HP LaserJet M3035xs MFP)
●
100-pin 133 MHz dual inline memory modules (DIMMs)
●
Hi-Speed USB 2.0 connection
●
HP Jetdirect full-featured embedded print server
●
HP Web Jetadmin software
●
Enhanced input/output (EIO) slot
●
Foreign interface harness (FIH) port for attaching optional third-party copy control solutions.
●
Sleep mode setting
●
ENERGY STAR® qualified
●
The supplies status page contains information about toner level, page count, and estimated pages
●
remaining.
Accessibility
The product checks for an authentic HP print cartridge at cartridge installation.
●
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
●
The online user guide is compatible with text screen-readers.
●
The print cartridge can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
Media can be loaded in tray 1 by using one hand.
●
ENWW Features comparison 3
Walkaround
Device parts
Before using the product, familiarize yourself with its components.
1
2
3
3
4
4
5
5
1 Automatic document feeder (ADF)
2 Scanner assembly
3 Latch to open the front door (provides access to the print cartridge)
4 Tray 1 (pull to open)
5 Tray 2
6 ADF output bin
7 Control panel
8 Top output bin
9 Right-side cover (provides access to DIMMs)
6
7
8
9
10
10 On/off switch
2
4
1
1 Interface ports (see Interface ports on page 5)
2 Rear output bin (pull to open)
3 Power connection
3
4 Chapter 1 Device basics ENWW
Interface ports
1 Fax port (HP LaserJet M3027x and HP LaserJet M3035xs only)
2 Network connection
3 Foreign interface harness (FIH) port
4 Interface port to support third party solutions and accessories.
1
2
3
4
5
6
5 Type B Hi-Speed USB 2.0 connection for printing
6 EIO slot
ENWW Walkaround 5
Device software
The printing-system software is included with the device. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers for
access to the device features and communication with the computer.
NOTE: For a list of printer drivers and updated HP printer software, go to www.hp.com/go/
LJM3027mfp_software or www.hp.com/go/LJM3035mfp_software.
Supported operating systems
The device supports the following operating systems:
Full software installation
Windows XP (32-bit and 64-bit)
●
Windows Server 2003 (32-bit and 64-bit)
●
Windows 2000
●
Mac OS X V10.2.8, V10.3, V10.4 and later
●
NOTE: For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.
Supported printer drivers
Operating system PCL 5 PCL 6 Postscript level 3
Windows
Mac OS X V10.2.8, V10.3, V10.4 and later
1
Linux
1
For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.
Printer driver only
Linux (Web only)
●
UNIX model scripts (Web only)
●
emulation
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
Select the correct printer driver
Printer drivers allow you to gain access to the device features and allow the computer to communicate
with the device (using a printer language). Check the installation notes and readme files on the device
CD for additional software and languages.
6 Chapter 1 Device basics ENWW
The device uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language
(PDL) drivers.
Use the PCL 6 printer driver for the best overall performance.
●
Use the PCL 5 printer driver for general office printing.
●
Use the HP postscript level 3 emulation driver for printing from postscript level 3 emulation needs,
●
or for postscript flash font support.
Universal printer drivers
The HP Universal Print Driver Series for Windows includes separate HP postscript level 3 emulation
and HP PCL 5 versions of a single driver that provides access to almost any HP device while providing
system administrator with tools to manage devices more effectively. The Universal Print Driver is
included on the device CD, under the Optional Software section. For more information, go to
www.hp.com/go/universalprintdriver.
Driver Autoconfiguration
The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and Windows XP
feature automatic discovery and driver configuration for device accessories at the time of installation.
Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper
trays, and dual inline memory modules (DIMMs).
Automatic Configuration
If you have modified the device configuration since installation, the driver can be automatically updated
with the new configuration. In the Properties dialog box (see
on the Device Settings tab, select the Update Now option from the drop-down box to update the driver.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and
distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration,
information technology (IT) administrators can preconfigure the printing and default settings for
HP printer drivers before installing the drivers in the network environment. For more information, see
the HP Driver Preconfiguration Support Guide, which is available at
Priority for print settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program
●
you are working in to open this dialog box. Settings changed here override settings changed
anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program
●
you are working in to open this dialog box. Settings changed in the Print dialog box have a lower
priority and do not override changes made in the Page Setup dialog box.
Open the printer drivers on page 9),
www.hp.com/go/hpdpc_sw.
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open
●
the printer driver. Settings changed in the Printer Properties dialog box do not override settings
anywhere else in the printing software.
ENWW Device software 7
Default printer driver settings: The default printer driver settings determine the settings used in
●
all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog
boxes.
Printer control panel settings: Settings changed at the printer control panel have a lower priority
●
than changes made anywhere else.
8 Chapter 1 Device basics ENWW
Open the printer drivers
Operating System To change the settings for all
print jobs until the software
program is closed
Windows 2000, XP,
and Server 2003
Mac OS X V10.2.8,
V10.3, V10.4 and
later
1. On the File menu in the
software program, click
Print.
2. Select the driver, and then
click Properties or
Preferences.
The steps can vary; this
procedure is most common.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
To change the default settings
for all print jobs
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the driver icon,
and then select Printing
Preferences.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
3. On the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
To change the device
configuration settings
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the driver icon,
and then select
Properties.
3. Click the Device Settings
tab.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center (OS X
V10.2.8) or Printer Setup
Utility.
3. Click on the print queue.
4. On the Printers menu, click
Show Info.
5. Click the Installable
Options menu.
NOTE: Configuration settings
might not be available in Classic
mode.
Software for Macintosh computers
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
For network connections, use the embedded Web server (EWS) to configure the device. See
Web server on page 10.
The printing system software includes the following components:
PostScript Printer Description (PPD) files
●
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device
features. Use the Apple PostScript printer driver that comes with the computer.
HP Printer Utility
●
Use the HP Printer Utility to set up device features that are not available in the printer driver:
Name the device.
◦
Assign the device to a zone on the network.
◦
Assign an internet protocol (IP) address to the device.
◦
Embedded
ENWW Device software 9
Download files and fonts.
◦
Configure the device for IP or AppleTalk printing.
◦
You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is
connected to a TCP/IP-based network. For more information, see
Macintosh on page 133.
Remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.
Utilities
The device is equipped with several utilities that make it easy to monitor and manage the device on a
network.
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your
intranet, and it should be be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
www.hp.com/go/webjetadmin.
visit
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported
Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating
to the HP Web Jetadmin host.
Use the HP Printer Utility for
Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about
device and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer or Netscape Navigator.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
embedded Web server, type the IP address for the device in the address line of the browser. (To find
the IP address, print a configuration page. For more information about printing a configuration page,
Use information pages on page 124.)
see
For a complete explanation of the features and functionality of the embedded Web server, see
embedded Web server on page 129.
HP Easy Printer Care software
The HP Easy Printer Care software is a program that you can use for the following tasks:
Discovering printers on the network and checking the status of each device
●
Setting and viewing device and supplies alerts for multiple printers at the same time
●
Shopping online for supplies
●
Use the
Using HP online troubleshooting and maintenance tools
●
10 Chapter 1 Device basics ENWW
You can use the HP Easy Printer Care software when the device is directly connected to your computer
or when it is connected to a network. To download the HP Easy Printer Care software, go to
www.hp.com/go/easyprintercare.
Supported operating systems
For information about supported operating systems, go to
Supported browsers
To use the HP Easy Printer Care software, you must have one of the following browsers:
Microsoft Internet Explorer 5.5 or later
●
Netscape Navigator 7.0 or later
●
Opera Software ASA Opera 6.05 or later
●
All pages can be printed from the browser.
Other components and utilities
Windows Macintosh OS
Software installer — automates the printing system
●
installation
Online Web registration
●
www.hp.com/go/easyprintercare.
PostScript Printer Description files (PPDs) — use with the
●
Apple PostScript drivers that come with the Mac OS
The HP Printer Utility — change device settings, view
●
status, and set up printer-event notification from a Mac.
This utility is supported for Mac OS X V10.2.8, V10.3,
V10.4 and later.
ENWW Device software 11
12 Chapter 1 Device basics ENWW
2 Control panel
Use the control panel
●
Use the Administration menu
●
ENWW 13
Use the control panel
The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons
and numeric keypad to control jobs and the device status. The LEDs indicate overall device status.
Control-panel layout
The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and
three light-emitting diode (LED) status lights.
1 Attention light The Attention light indicates that the device has a condition that requires
intervention. Examples include an empty paper tray or an error message
on the touchscreen.
2 Data light The Data light indicates that the device is receiving data.
3 Ready light The Ready light indicates that the device is ready to begin processing any
job.
4 Brightness-adjustment dial Turn the dial to control the brightness of the touchscreen.
5 Touchscreen graphical display Use the touchscreen to open and set up all device functions.
6 Numeric keypad Allows you to type numeric values for number of copies required and other
7 Sleep button If the device is inactive for a long period of time, it automatically enters a
8 Reset button Resets the job settings to factory or user-defined default values.
9 Stop button Stops the active job. While stopped, the control panel shows the options for
10 Start button Begins a copy job, starts digital sending, or continues a job that has been
numeric values.
sleep mode. To place the device into sleep mode or to reactivate the device,
press the Sleep button.
the stopped job (for example, if you press the Stop button while the device
is processing a print job, the control panel message prompts you to cancel
or resume the print job).
interrupted.
14 Chapter 2 Control panel ENWW
Home screen
The home screen provides access to the device features, and it indicates the current status of the device.
NOTE: Depending on how the system administrator has configured the device, the features that
appear on the home screen can vary.
1 Features Depending on how the system administrator has configured the device, the features that appear
in this area can include any of the following items:
Copy
●
Fax
●
E-mail
●
Secondary E-mail
●
Network Folder
●
Job Storage
●
Workflow
●
Supplies Status
●
Administration
●
2 Device status line The status line provides information about the overall device status. Various buttons appear in
this area, depending on the current status. For a description of each button that can appear in
the status line, see
3 Copy count The copy count box indicates the number of copies that the device is set to make.
4 Help button Touch the Help button to open the embedded help system.
5 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.
6 Sign Out Touch Sign Out to sign out of the device if you have signed in for access to restricted features.
After you sign out, the device restores all options to the default settings.
7 Network Address Touch Network Address to find information about the network connection.
8 Date and time The current date and time appear here. The system administrator can select the format that
the device uses to show the date and time, for example 12-hour format or 24-hour format.
Buttons on the touchscreen on page 16.
ENWW Use the control panel 15
Buttons on the touchscreen
The status line on the touchscreen provides information about the status of the device. Various buttons
can appear in this area. The following table describes each button.
Home button. Touch the home button to go to the Home screen from any other screen.
Start button. Touch the Start button to begin the action for the feature that you are using.
NOTE: The name of this button changes for each feature. For example, in the Copy feature, the button
is named Start Copy.
Stop button. If the device is processing a print or fax job, the Stop button appears instead of the Start
button. Touch the Stop button to halt the current job. The device prompts you to cancel the job or to resume
it.
Error button. The error button appears whenever the device has an error that requires attention before
it can continue. Touch the error button to see a message that describes the error. The message also has
instructions for solving the problem.
Warning button. The warning button appears when the device has a problem but can continue
functioning. Touch the warning button to see a message that describes the problem. The message also
has instructions for solving the problem.
Help button. Touch the help button to open the built-in online Help system. For more information, see
Control-panel help system on page 16.
Control-panel help system
The device has a built-in Help system that explains how to use each screen. To open the Help system,
touch the Help button (
For some screens, the Help opens to a global menu where you can search for specific topics. You can
browse through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options
for that screen.
If the device alerts you of an error or warning, touch the error (
message that describes the problem. The message also contains instructions to help solve the problem.
) in the upper-right corner of the screen.
) or warning ( ) button to open a
16 Chapter 2 Control panel ENWW
Use the Administration menu
Use the Administration menu to set up default device behavior and other global settings, such as the
language and the format for date and time.
Navigate the Administration menu
From the Home screen, touch Administration to open the menu structure. You might need to scroll to
the bottom of the Home screen to see this feature.
The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch
the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains
sub-menus. Continue opening the structure until you reach the option that you want to configure. To
return to the previous level, touch Back.
To exit the Administration menu, touch the Home button (
The device has built-in Help that explains each of the features that are available through the menus.
Help is available for many menus on the right-hand side of the touchscreen. Or, to open the global Help
system, touch the Help button (
The tables in the sections that follow indicate the overall structure of each menu.
) in the upper-right corner of the screen.
) in the upper-left corner of the screen.
ENWW Use the Administration menu 17
Information menu
Use this menu to print information pages and reports that are stored internally on the device.
Table 2-1 Information menu
Menu item Sub-menu item Sub-menu item Values Description
Configuration/Status
Pages
Fax Reports
(Appears only on
models equipped
with a fax feature.)
Administration Menu
Map
Configuration Page Print (button) A set of configuration pages that show the
Supplies Status
Page
Usage Page Print (button) Shows information about the number of
File Directory Print (button) A directory page that contains information for
Fax Activity Log Print (button) Contains a list of the faxes that have been
Fax Call Report Fax Call Report Print (button) A detailed report of the last fax operation,
Thumbnail on Report Yes
When to Print Report Never auto print
Print (button) Shows the basic structure and settings of the
Administration menu and current
administration settings.
current device settings.
Print (button) Shows the status of supplies such as print
cartridges.
pages that have been printed on each paper
type and size.
any mass-storage devices, such as flash
drives, memory cards, or hard disks, that are
installed in this device.
sent from or received by this device.
either sent or received.
Choose whether or not to include a thumbnail
of the first page of the fax on the report.
No (default)
Print after any fax job
Print after fax send jobs
Print after any fax error
Print after send errors only
Print after receive errors only
Billing Codes Report
Blocked Fax List Print A list of phone numbers that are blocked from
Speed Dial List Print Shows the speed dials that have been set up
Sample Pages/Fonts PCL Font List Print A list of printer control language (PCL) fonts
PS Font List Print A list of PostScript (PS) fonts that are
Print A list of billing codes that have been used for
outgoing faxes. This report shows how many
sent faxes were billed to each code.
sending faxes to this device.
for this device.
that are currently available on the device.
currently available on the device.
18 Chapter 2 Control panel ENWW
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