HP LaserJet Managed MFP E52545
User Guide
Copyright and License
Trademark Credits
© Copyright 2018 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 1/2019
Adobe®, Adobe Photoshop®, Acrobat®, and
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tScript® are trademarks of Adobe Systems
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porated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
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UNIX® is a registered trademark of The Open
Gro
up.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
For more information: .............................................................................................................................................................. 1
Warning icons ............................................................................................................................................................................ 2
Printer views .............................................................................................................................................................................. 3
Printer front view ................................................................................................................................................. 3
Printer back view .................................................................................................................................................. 4
Interface ports ...................................................................................................................................................... 5
Control-panel view ............................................................................................................................................... 5
How to use the touchscreen control panel ................................................................................. 8
Printer specications ................................................................................................................................................................ 9
Technical specications ....................................................................................................................................... 9
Supported operating systems ......................................................................................................................... 10
Printer dimensions ............................................................................................................................................ 12
Power consumption, electrical specications, and acoustic emissions .................................................... 14
Operating-environment range ........................................................................................................................ 15
Printer hardware setup and software installation ............................................................................................................ 16
2 Paper trays .............................................................................................................................................................................................. 17
For more information: ........................................................................................................................................................... 17
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 18
Introduction ........................................................................................................................................................ 18
Tray 1 paper orientation ................................................................................................................................... 19
Use alternative letterhead mode .................................................................................................................... 19
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 19
Load paper to Trays 2, 3, 4, and 5 ....................................................................................................................................... 20
Introduction ........................................................................................................................................................ 20
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 22
Use alternative letterhead mode .................................................................................................................... 22
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 22
Load and print envelopes ..................................................................................................................................................... 24
Introduction ........................................................................................................................................................ 24
Print envelopes .................................................................................................................................................. 24
ENWW iii
Envelope orientation ......................................................................................................................................... 24
Use the convenience stapler (c model) ............................................................................................................................... 25
3 Supplies, accessories, and parts .......................................................................................................................................................... 27
For more information: ........................................................................................................................................................... 27
Order supplies, accessories, and parts ............................................................................................................................... 28
Ordering .............................................................................................................................................................. 28
Supplies and accessories ................................................................................................................................. 28
Customer self-repair parts ............................................................................................................................... 29
Replace the toner cartridge .................................................................................................................................................. 31
Introduction ........................................................................................................................................................ 31
Toner-cartridge information ............................................................................................................................ 31
Remove and replace the cartridge .................................................................................................................. 32
Replace the staple cartridge (c models) ............................................................................................................................. 35
Introduction ........................................................................................................................................................ 35
Remove and replace the staple cartridge ...................................................................................................... 35
4 Print .......................................................................................................................................................................................................... 37
For more information: ........................................................................................................................................................... 37
Print tasks (Windows) ............................................................................................................................................................ 38
How to print (Windows) .................................................................................................................................... 38
Automatically print on both sides (Windows) ............................................................................................... 38
Manually print on both sides (Windows) ........................................................................................................ 39
Print multiple pages per sheet (Windows) .................................................................................................... 39
Select the paper type (Windows) .................................................................................................................... 40
Additional print tasks ........................................................................................................................................ 41
Print tasks (macOS) ............................................................................................................................................................... 42
How to print (macOS) ........................................................................................................................................ 42
Automatically print on both sides (macOS) ................................................................................................... 42
Manually print on both sides (macOS) ........................................................................................................... 42
Print multiple pages per sheet (macOS) ........................................................................................................ 43
Select the paper type (macOS) ........................................................................................................................ 43
Additional print tasks ........................................................................................................................................ 43
Store print jobs on the printer to print later or print privately ........................................................................................ 44
Introduction ........................................................................................................................................................ 44
Create a stored job (Windows) ......................................................................................................................... 44
Create a stored job (macOS) ............................................................................................................................ 45
Print a stored job ............................................................................................................................................... 46
Delete a stored job ............................................................................................................................................ 46
Delete a job that is stored on the printer .................................................................................. 46
Change the job storage limit ....................................................................................................... 46
iv ENWW
Information sent to printer for Job Accounting purposes ........................................................................... 47
Print from the USB port ........................................................................................................................................................ 48
Introduction ........................................................................................................................................................ 48
Enable the USB port for printing ..................................................................................................................... 48
Print from a USB ash drive ............................................................................................................................. 49
5 Copy .......................................................................................................................................................................................................... 51
For more information: ........................................................................................................................................................... 51
Make a copy ............................................................................................................................................................................. 52
Copy on both sides (duplex) ................................................................................................................................................. 54
Additional options when copying ........................................................................................................................................ 56
Additional copy tasks ............................................................................................................................................................. 58
6 Scan .......................................................................................................................................................................................................... 59
For more information: ........................................................................................................................................................... 59
Set up Scan to Email .............................................................................................................................................................. 60
Introduction ........................................................................................................................................................ 60
Before you begin ................................................................................................................................................ 60
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 60
Step two: Congure the Network Identication settings ............................................................................ 61
Step three: Congure the Send to Email feature .......................................................................................... 62
Method one: Basic conguration using the Email Setup Wizard ........................................... 62
Method two: Advanced conguration using the Email Setup ................................................ 66
Step four: Congure the Quick Sets (optional) .............................................................................................. 70
Step ve: Set up Send to Email to use Oice 365 Outlook (optional) ....................................................... 71
Introduction ................................................................................................................................... 71
Congure the outgoing email server (SMTP) to send an email from an Oice 365
Outlook account ............................................................................................................................ 71
Set up Scan to Network Folder ............................................................................................................................................ 73
Introduction ........................................................................................................................................................ 73
Before you begin ................................................................................................................................................ 73
Step one: Access the HP Embedded Web Server ......................................................................................... 73
Step two: Set up Scan to Network Folder ...................................................................................................... 74
Method one: Use the Scan to Network Folder Wizard ............................................................ 74
Method two: Use Scan to Network Folder Setup ..................................................................... 75
Step one: Begin the conguration ......................................................................... 75
Step two: Congure the Scan to Network Folder settings ................................. 76
Step three: Complete the conguration ............................................................... 83
Set up Scan to USB Drive ...................................................................................................................................................... 84
Introduction ........................................................................................................................................................ 84
Step one: Access the HP Embedded Web Server ......................................................................................... 84
ENWW v
Step two: Enable Scan to USB Drive ............................................................................................................... 85
Step three: Congure the Quick Sets (optional) ............................................................................................ 85
Default scan settings for Scan to USB Drive setup ...................................................................................... 86
Default le settings for Save to USB Setup ................................................................................................... 86
Set up Save to SharePoint® (Flow models only) ............................................................................................................... 88
Introduction ........................................................................................................................................................ 88
Before you begin ................................................................................................................................................ 88
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 88
Step two: Enable Save to SharePoint® and create a Save to SharePoint Quick Set ................................ 89
Scan and save a le directly to a Microsoft® SharePoint site ..................................................................... 91
Quick set scan settings and options for Save to SharePoint® .................................................................... 92
Create a Quick Set .................................................................................................................................................................. 94
Introduction ........................................................................................................................................................ 94
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 94
Step two: Add and manage Quick Sets .......................................................................................................... 95
Add a Quick Set .............................................................................................................................. 95
Edit a Quick Set .............................................................................................................................. 96
Copy a Quick Set ............................................................................................................................ 96
Remove a Quick Set ...................................................................................................................... 97
Quick Set settings and options ................................................................................................... 97
Send a scanned document to one or more email addresses ....................................................................................... 103
Introduction ...................................................................................................................................................... 103
Scan and send a document to email ............................................................................................................ 103
Scan and send to network folder ...................................................................................................................................... 105
Introduction ...................................................................................................................................................... 105
Scan and save the document to a folder ..................................................................................................... 105
Scan and save to a USB ash drive ................................................................................................................................... 107
Introduction ...................................................................................................................................................... 107
Scan and save the document to a USB ash drive .................................................................................... 107
Additional options when scanning .................................................................................................................................... 109
HP JetAdvantage business solutions ................................................................................................................................ 111
Additional scan tasks .......................................................................................................................................................... 112
7 Fax .......................................................................................................................................................................................................... 113
For more information: ......................................................................................................................................................... 113
Set up fax .............................................................................................................................................................................. 114
Introduction ...................................................................................................................................................... 114
Set up fax by using the printer control panel ............................................................................................. 114
Change fax congurations ................................................................................................................................................. 115
Fax dialing settings ......................................................................................................................................... 115
General fax send settings .............................................................................................................................. 116
vi ENWW
Fax receive settings ........................................................................................................................................ 116
Send a fax ............................................................................................................................................................................. 118
Additional fax tasks ............................................................................................................................................................. 120
8 Manage the printer .............................................................................................................................................................................. 121
For more information: ......................................................................................................................................................... 121
Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 122
Introduction ...................................................................................................................................................... 122
How to access the HP Embedded Web Server (EWS) ................................................................................ 122
HP Embedded Web Server features ............................................................................................................. 123
Information tab ........................................................................................................................... 123
General tab .................................................................................................................................. 124
Copy/Print tab ............................................................................................................................. 125
Scan/Digital Send tab ................................................................................................................ 126
Fax tab .......................................................................................................................................... 127
Troubleshooting tab ................................................................................................................... 127
Security tab ................................................................................................................................. 128
HP Web Services tab .................................................................................................................. 128
Networking tab ........................................................................................................................... 128
Other Links list ............................................................................................................................ 130
Congure IP network settings ........................................................................................................................................... 131
Printer sharing disclaimer .............................................................................................................................. 131
View or change network settings ................................................................................................................. 131
Rename the printer on a network ................................................................................................................ 131
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 132
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 132
Link speed and duplex settings .................................................................................................................... 133
Printer security features ..................................................................................................................................................... 134
Introduction ...................................................................................................................................................... 134
Security statements ....................................................................................................................................... 134
IP Security ......................................................................................................................................................... 134
Assign or change the system password using the HP Embedded Web Server .................................... 134
Encryption support: HP High Performance Secure Hard Disks ................................................................ 135
Lock the formatter .......................................................................................................................................... 135
Energy-conservation settings ........................................................................................................................................... 136
Introduction ...................................................................................................................................................... 136
Print with EconoMode .................................................................................................................................... 136
Set the Sleep/Auto O After Inactivity setting ............................................................................................ 136
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 137
Set the sleep schedule ................................................................................................................................... 137
Set the Delay Shut Down setting .................................................................................................................. 138
ENWW vii
HP Web Jetadmin ................................................................................................................................................................. 139
Software and rmware updates ........................................................................................................................................ 140
9 Solve problems ..................................................................................................................................................................................... 141
For more information: ......................................................................................................................................................... 141
Customer support ................................................................................................................................................................ 142
Control panel help system ................................................................................................................................................. 143
Restore factory settings ..................................................................................................................................................... 144
Introduction ...................................................................................................................................................... 144
Method one: Restore factory settings from the printer control panel ................................................... 144
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 144
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 145
Printer does not pick up paper or misfeeds .................................................................................................................... 146
Introduction ...................................................................................................................................................... 146
The printer does not pick up paper .............................................................................................................. 146
The printer picks up multiple sheets of paper ............................................................................................ 148
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 152
Clear paper jams .................................................................................................................................................................. 153
Introduction ...................................................................................................................................................... 153
Jam locations ................................................................................................................................................... 154
Auto-navigation for clearing paper jams ..................................................................................................... 155
Experiencing frequent or recurring paper jams? ....................................................................................... 155
Clear paper jams in the document feeder ................................................................................................... 156
13.A1 tray 1 paper jam .................................................................................................................................. 160
13.A2, 13.A3, 13.A4, 13.A5 tray 2, tray 3, tray 4, tray 5 paper jam ........................................................ 163
Clear paper jams in the toner-cartridge area .............................................................................................. 167
13.B rear door and fuser area paper jam .................................................................................................... 169
13.E1 output bin paper jam ........................................................................................................................... 171
13.C, 13.D, 13.B paper jam in the duplexer ................................................................................................ 171
13.8 staple jams .............................................................................................................................................. 176
Improve print quality ........................................................................................................................................................... 178
Introduction ...................................................................................................................................................... 178
Print from a dierent software program .................................................................................................... 178
Check the paper-type setting for the print job ........................................................................................... 178
Check the paper type setting on the printer .......................................................................... 178
Check the paper type setting (Windows) ................................................................................ 178
Check the paper type setting (macOS) ................................................................................... 179
Check toner-cartridge status ........................................................................................................................ 179
Print a cleaning page ...................................................................................................................................... 179
Visually inspect the toner cartridge or cartridges ...................................................................................... 180
viii ENWW
Check paper and the printing environment ................................................................................................ 180
Step one: Use paper that meets HP specications ............................................................... 180
Step two: Check the environment ............................................................................................ 180
Step three: Set the individual tray alignment ........................................................................ 181
Try a dierent print driver .............................................................................................................................. 181
Improve copy image quality ............................................................................................................................................... 183
Check the scanner glass for dirt and smudges .......................................................................................... 183
Calibrate the scanner ...................................................................................................................................... 184
Check the paper settings ............................................................................................................................... 185
Check the paper selection options ........................................................................................... 185
Check the image-adjustment settings ........................................................................................................ 185
Optimize copy quality for text or pictures ................................................................................................... 186
Edge-to-edge copying .................................................................................................................................... 186
Improve scan image quality ............................................................................................................................................... 187
Check the scanner glass for dirt and smudges .......................................................................................... 187
Check the resolution settings ....................................................................................................................... 188
Check the image-adjustment settings ........................................................................................................ 189
Optimize scan quality for text or pictures ................................................................................................... 189
Check the output-quality settings ................................................................................................................ 190
Improve fax image quality .................................................................................................................................................. 191
Check the scanner glass for dirt and smudges .......................................................................................... 191
Check the send-fax resolution settings ....................................................................................................... 192
Check the image-adjustment settings ........................................................................................................ 193
Optimize fax quality for text or pictures ...................................................................................................... 193
Check the error-correction settings ............................................................................................................. 193
Check the t-to-page setting ........................................................................................................................ 194
Send to a dierent fax machine .................................................................................................................... 194
Check the sender's fax machine ................................................................................................................... 194
Solve fax problems .............................................................................................................................................................. 195
Checklist for solving fax problems ............................................................................................................... 195
What type of phone line are you using? ................................................................................. 195
Are you using a surge-protection device? .............................................................................. 195
Are you using a phone company voice-messaging service or an answering machine? . 195
Does your phone line have a call-waiting feature? ............................................................... 196
Check fax accessory status ....................................................................................................... 196
General fax problems ..................................................................................................................................... 197
The fax failed to send ................................................................................................................ 197
An Out of Memory status message displays on the printer control panel ........................ 197
Print quality of a photo is poor or prints as a gray box ........................................................ 197
You touched the Stop button to cancel a fax, but the fax was still sent ............................ 197
No fax address book button displays ...................................................................................... 197
ENWW ix
Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 197
The header is appended to the top of the page when the overlay option is enabled ..... 197
A mix of names and numbers is in the recipients box .......................................................... 197
A one-page fax prints as two pages ........................................................................................ 197
A document stops in the document feeder in the middle of faxing ................................... 198
The volume for sounds coming from the fax accessory is too high or too low ............... 198
Index ........................................................................................................................................................................................................... 199
x ENWW
1 Printer overview
For more information:
●
Warning icons
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE52545mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW For more information: 1
Warning icons
Warning icon denitions: The following warning icons may appear on HP products. Apply appropriate caution
where applicable.
●
Caution: Electric shock
●
Caution: Hot surface
●
Caution: Keep body parts away from moving parts
●
Caution: Sharp edge in close proximity
2 Chapter 1 Printer overview ENWW
Printer views
15
1 2
3
4
5
7
6
8
16
14
13
12
11
9
10
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view
Printer front view
1 Document-feeder cover (access for clearing jams)
2 Document-feeder input tray
3 Document-feeder output bin
NOTE: When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.
4 Control panel with color touchscreen display (tilts up for easier viewing)
5 Physical keyboard (c model only). Pull the keyboard straight out to use it.
6 Convenience stapler (c model only)
7 On/o button
8 Formatter cover
9 Optional 1 x 550-sheet paper feeder (Tray 3)
NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5).
10 Tray 2
11 Model name
ENWW Printer views 3
12 Tray 1
1
2
6
5
4
3
13 Top cover (access to the toner cartridge)
14 Standard output bin
15 Easy-access USB port (on the left side of the control panel support)
16 Hardware integration pocket (for connecting accessory and third-party devices)
Printer back view
NOTE: The release button for the top cover is on the left side of the printer.
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
1 Rear door (access for clearing jams)
2 Top-cover-release button
3 Serial number and product number label
4 Dust cover for Tray 2 (ips up when legal-size paper is loaded)
5 Power connection
6 Formatter (contains the interface ports)
4 Chapter 1 Printer overview ENWW
Interface ports
1
2
3
4
5
1 Slot for a cable-type security lock
2 Fax port (c models only. The port is covered for the dn model.)
3 Local area network (LAN) Ethernet (RJ-45) network port
4 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
5 Hi-Speed USB 2.0 printing port
Control-panel view
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by selecting the Home button.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
ENWW Printer views 5
3 421
5 6 7
8
9
10
12
13
11
1
Home button
2 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more applications.
3 Reset button Touch the Reset button to clear changes, release the printer from a paused state, display hidden errors,
4 Sign In or Sign Out button Touch the Sign In button to access secured features.
Touch the Home button to return to the printer Home screen at any time.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
and restore the default settings (including the language and keyboard layout).
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
5
Information button
Touch the information button to access a screen that provides access to several types of printer
information. Touch the buttons at the bottom of the screen for the following information:
● Display Language: Change the language setting from this screen.
● Sleep Mode: Place the printer into sleep mode from this screen.
● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
● Wireless: Use this screen to view and change wireless connection settings (available only when an
optional wireless accessory is installed).
● Ethernet: Use this screen to view and change Ethernet connection settings.
● HP Web Services: Find information to connect and print to the printer using HP Web Services
(ePrint).
● Fax Number: View the printer fax number (for f and z models and for the dn model only when the
optional fax accessory is installed).
6 Chapter 1 Printer overview ENWW
6
Help button
7 Current time Displays the current time.
8 Start Copy button Touch the Start Copy button to start a copy job.
9 Copies eld The copies eld indicates the number of copies that the printer is set to make.
Touch the Help button to open the embedded help system.
10 Home-screen page
indicator
11 Keyboard
(c model only)
12 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
13 Hardware integration
pocket
The Home screen has multiple pages. This icon indicates the number of pages and which page is
currently active. Swipe the screen sideways to scroll between pages.
This printer includes a physical keyboard. The keys are mapped to a language in the same way the
virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual
keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys
for dierent languages.
NOTE: An administrator must enable this port before use.
For connecting accessory and third-party devices.
ENWW Printer views 7
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Touch the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
8 Chapter 1 Printer overview ENWW
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljE52545mfp.
●
Technical specications
●
Supported operating systems
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
Technical specications
Model name E52545dn E52545c
Product number 3GY19A 3GY20A
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (550-sheet capacity)
1 x 550-sheet paper feeder
NOTE: Each printer model accepts up to
three optional 1 x 550-sheet feeders (Trays
3, 4, and 5).
Printer cabinet/stand Optional Optional
Automatic duplex printing
Convenience stapler Not supported
Connectivity 10/100/1000 Ethernet LAN connection with
IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB port for printing without a
computer and upgrading the rmware
Hardware Integration Pocket for connecting
accessory and third-party devices
HP Internal USB Ports Optional Optional
HP Jetdirect 3000w NFC/Wireless Accessory
for printing from mobile devices
Integrated HP near-eld communication
(NFC) and Wi-Fi Direct functionality for
printing from mobile devices
Optional Optional
Optional Optional
Not supported Not supported
HP Jetdirect 2900nw Print Server accessory
for wireless connectivity
Memory 1.75 GB base memory
NOTE: The base memory is expandable to
2.5 GB by adding a DIMM memory module.
Optional Optional
ENWW Printer specications 9
Model name E52545dn E52545c
Product number 3GY19A 3GY20A
Mass storage 16 GB embedded Multi-Media Controller
(eMMC)
320 GB HP Secure High-Performance Hard
Disk
Security HP Trusted Platform Module for encrypting
all data that passes through the printer
Control-panel display and keyboard Color touchscreen control panel
Physical keyboard Not supported
Print Prints 45 pages per minute (ppm) on letter
and 43 ppm on A4-size paper
Easy-access USB printing (no computer
required)
Store jobs in the printer memory to print
later or print privately
Fax
Copy and Scan
NOTE: Copy and scan speeds are subject
to change. For the most current
information, go to support.hp.com.
100-page document feeder with dual-head
Copies 45 pages per minute (ppm) on letter
and 43 ppm on A4-size paper
scanning for single-pass duplex copying
and scanning
Not supported
Optional Optional
Not supported
HP EveryPage Technologies including
ultrasonic multi-feed detection
Embedded optical character recognition
(OCR) provides the ability to convert printed
pages into text that can be edited or
searched using a computer
SMART Label feature provides paper-edge
detection for automatic page cropping
Automatic page orientation for pages that
have at least 100 characters of text
Automatic tone adjustment sets contrast,
brightness, and background removal for
each page
Digital Send Send documents to E-mail, USB, and shared
folders on a network
Send documents to SharePoint® Not supported Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Supported operating systems
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
10 Chapter 1 Printer overview ENWW
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic HP PCL 6 print drivers, and HP print drivers for macOS.
Windows: Go to the printer-support website for this printer: www.hp.com/support/ljE52545mfp to download
and install the HP print driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start from 123.hp.com/LaserJet to
install the HP print driver.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Table 1-1 Supported operating systems and print drivers
Operating system Print driver installed (from the software on
the web)
Windows 7, 32-bit and 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows 8, 32-bit and 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows 8.1, 32-bit and 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows 10, 32-bit and 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Notes
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
ENWW Printer specications 11
Table 1-1 Supported operating systems and print drivers (continued)
1
1
2
2
3
3
Operating system Print driver installed (from the software on
the web)
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
macOS 10.11 El Capitan, macOS 10.12
Sierra, macOS 10.13 High Sierra
Download HP Easy Start from 123.hp.com/
LaserJet, and then use it to install the print
driver.
Notes
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to
www.hp.com/support/ljE52545mfp for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows macOS
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 2 GB of available hard-disk space
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Printer dimensions
Figure 1-1 Dimensions for the base printer
● 1.5 GB of available hard-disk space
Printer fully closed Printer fully opened
1. Height 497 mm (19.6 in) 750 mm (29.5 in)
12 Chapter 1 Printer overview ENWW
Printer fully closed Printer fully opened
1
2
2
3
3
1
1
2
3
2
3
1
2. Depth Tray 2 dust cover closed: 496 mm (19.5 in)
Tray 2 dust cover open: 559 mm (22.0 in)
3. Width 482 mm (19.0 in) 482 mm (19.0 in)
Weight 23 kg (50.8 lb)
Figure 1-2 Dimensions for the 1 x 550-sheet paper feeder
1. Height 130 mm (5.1 in)
2. Depth Tray closed: 376 mm (14.8 in)
Tray opened: 569 mm (22.4 in)
3. Width 410 mm (16.1 in)
Weight 1.4 kg (3 lb)
674 mm (26.5 in)
Figure 1-3 Dimensions for the cabinet/stand
1. Height 381 mm (15.0 in)
2. Depth Door closed: 632 mm (24.9 in)
Door opened and rear castors rotated: 865 mm (34.0 in)
3. Width Door closed: 600 mm (23.6 in)
Door opened and rear castors rotated: 630 mm (24.8 in)
Weight 9.0 kg (20 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/ljE52545mfp.
ENWW Printer specications 13
Figure 1-4 Dimensions for the printer with three 1 x 550-sheet paper feeders and the cabinet/stand
1
2
3
1
2
3
Printer and accessories fully closed Printer and accessories fully opened
1. Height 1268 mm (49.9 in) 1521 mm (59.9 in)
2. Depth 632 mm (24.9 in) 865 mm (34.0 in)
3. Width 600 mm (23.6 in) 630 mm (24.8 in)
Weight 36.2 kg (79.8 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/ljE52545mfp.
2
Do not extend more than one paper tray at a time.
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljE52545mfp for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
14 Chapter 1 Printer overview ENWW
Operating-environment range
Table 1-3 Operating-environment specications
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
ENWW Printer specications 15
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/ljE52545mfp for HP's all-inclusive help for the printer. Find the following support:
● Install and congure
● Learn and use
●
Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
16 Chapter 1 Printer overview ENWW
2 Paper trays
For more information:
●
Load paper to Tray 1 (multipurpose tray)
●
Load paper to Trays 2, 3, 4, and 5
●
Load and print envelopes
●
Use the convenience stapler (c model)
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE52545mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW For more information: 17
Load paper to Tray 1 (multipurpose tray)
Introduction
The following information describes how to load paper in Tray 1. This tray holds up to 100 sheets of 75 g/m
(20 lb) paper.
NOTE: Select the correct paper type in the print driver before printing.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Grasp the handle on either side of Tray 1, and pull
it forward to open it.
2. Pull out the tray extension to support the paper.
2
3. Spread the paper guides to the correct size, and
then load paper in the tray. For information about
how to orient the paper, see Tray 1 paper
orientation on page 19.
Make sure that the paper ts under the ll line on
the paper guides.
NOTE: The maximum stack height is 10 mm (0.4
in), or approximately 100 sheets of 75 g paper.
4. Adjust the side guides so that they lightly touch the
paper stack, but do not bend it.
18 Chapter 2 Paper trays ENWW
Tray 1 paper orientation
When using paper that requires a specic orientation, load it according to the information in the following table.
NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This
setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more
information, see Use alternative letterhead mode on page 19.
Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode
Letterhead, preprinted, or prepunched Face-up
Top edge leading into the printer
Face-down
Bottom edge leading into the printer
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, swipe from right to left until the Settings menu
displays. Touch the Settings icon to open the menu.
2. Open the following menus:
● Manage Trays
● Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
ENWW Load paper to Tray 1 (multipurpose tray) 19
Load paper to Trays 2, 3, 4, and 5
B5
11 LTR
14 LGL
Introduction
The following information describes how to load paper in Tray 2 and the optional 550-sheet trays (part number
F2A72A). These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.
NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown
here.
NOTE: The paper guides may be locked before use and may not be adjustable.
CAUTION: Do not extend more than one paper tray at a time.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Before loading paper, adjust the paper-width
guides by squeezing the adjustment latches and
sliding the guides to the size of the paper being
used.
3. Adjust the paper-length guide by squeezing the
adjustment latch and sliding the guide to the size
of the paper being used.
20 Chapter 2 Paper trays ENWW
4. To load legal-size paper into the tray, squeeze the
14 LGL
lever on the back of the tray that is to the left of
center, and then extend the tray back to the correct
paper size.
NOTE: This step does not apply to other paper
sizes.
5. Load paper into the tray. For information about
how to orient the paper, see Tray 2 and the 550-
sheet trays paper orientation on page 22.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the
indentations or markings in the tray.
NOTE: To prevent jams, adjust the paper guides
to the correct size and do not overll the tray. Be
sure that the top of the stack is below the tray full
indicator, as shown in the enlargement in the
illustration.
6. Close the tray.
ENWW Load paper to Trays 2, 3, 4, and 5 21
7. The tray conguration message displays on the
X
Y
123
123
printer control panel.
8. If the paper size and type shown is not correct,
select Modify to choose a dierent paper size or
type.
For custom-size paper, specify the X and Y
dimensions for the paper when the prompt
displays on the printer control panel.
Tray 2 and the 550-sheet trays paper orientation
When using paper that requires a specic orientation, load it according to the information in the following table.
NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This
setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more
information, see Use alternative letterhead mode on page 22.
Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode
Letterhead, preprinted, or prepunched Face-down
Top edge at the front of the tray
Face-up
Bottom edge at the front of the tray
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, swipe from right to left until the Settings menu
displays. Touch the Settings icon to open the menu.
2. Open the following menus:
22 Chapter 2 Paper trays ENWW
● Manage Trays
● Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
ENWW Load paper to Trays 2, 3, 4, and 5 23
Load and print envelopes
Introduction
The following information describes how to print and load envelopes. Use only Tray 1 to print on envelopes. Tray
1 holds up to 10 envelopes.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the envelopes into the tray after sending the print job to the printer.
Print envelopes
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
Envelope orientation
Load envelopes in Tray 1 face up, with the short, postage end
leading into the printer.
24 Chapter 2 Paper trays ENWW
Use the convenience stapler (c model)
The convenience stapler can staple up to 20 sheets of 75 g/m2 (20 lb) paper.
CAUTION: To avoid damage to the printer, do not attempt to staple materials other than paper.
1. Insert the stack of paper into the slot on the front of the stapler.
2. Wait for the stapler to staple the sheets. The stapler activates when it senses paper, and it makes a stapling
sound.
NOTE: If the printer is in Sleep mode, there might be a short delay.
3. Remove the stapled paper from the slot.
If the stapler does not release the paper, follow these steps to resolve the problem.
WARNING! To avoid injury, do not put your nger inside the stapler area to attempt to release the paper.
1. Open and close the stapler door, and then try removing the paper.
2. If the paper is still stuck, make sure the stapler door is closed, and then turn o the printer and turn it on
again.
ENWW Use the convenience stapler (c model) 25
26 Chapter 2 Paper trays ENWW
3 Supplies, accessories, and parts
For more information:
●
Order supplies, accessories, and parts
●
Replace the toner cartridge
●
Replace the staple cartridge (c models)
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE52545mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW For more information: 27
Order supplies, accessories, and parts
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the
printer IP address or host name in the address/URL eld. The EWS
contains a link to the HP SureSupply website, which provides
options for purchasing Original HP supplies.
Supplies and accessories
In order to purchase toner cartridges, contact your managed service representative. Make sure that you know
your product model number, which appears on the product label on the printer rear door.
Item Description Part number
Supplies
HP Staple Cartridge Pack Replacement staple cartridges for the c model.
Contains two staple cartridges of 1500 staples each.
HP LaserJet 200 ADF Roller Replacement Kit Replacement feed rollers for the document feeder B5L52A
Accessories
1 x 550-sheet paper feeder Optional 550-sheet paper feeder
NOTE: Each printer model accepts up to three
optional 1 x 550-sheet feeders (Trays 3, 4, and 5).
Printer stand and cabinet Optional stand with storage cabinet to support the
printer
Recommended when using multiple optional paper
feeders.
HP LaserJet Keyboard Overlay Kit for Simplied Chinese
& Traditional Chinese
(c model only)
HP LaserJet Keyboard Overlay Kit for Swedish
(c model only)
320 GB HP Secure High-Performance Hard Disk Drive Optional hard drive B5L29A
HP 1GB DDR3 x32 144-Pin 800MMHz SODIMM Optional DIMM for expanding the memory E5K48A
Language-specic, adhesive overlay for the physical
keyboard
Language-specic, adhesive overlay for the physical
keyboard
Q7432A
F2A72A
F2A73A
A7W12A
A7W14A
HP Internal USB ports Two optional USB ports for connecting third-party
devices
HP Trusted Platform Module Automatically encrypts all data that passes through the
printer
Includes installation instructions
B5L28A
F5S62A
28 Chapter 3 Supplies, accessories, and parts ENWW
Item Description Part number
HP Foreign Interface Harness Optional port for connecting third-party devices B5L31A
HP LaserJet MFP Analog Fax Accessory 600 Optional fax accessory B5L53A
HP Jetdirect 2900nw Print Server USB wireless print server accessory J8031A
HP Jetdirect 3000w NFC/Wireless Accessory Wi-Fi direct accessory for “touch” printing from mobile
devices
J8030A
Customer self-repair parts
Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More
information about the CSR program and benets can be found at www.hp.com/go/csr-support and
www.hp.com/go/csr-faq.
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized
service or support provider. When ordering, one of the following will be needed: part number, serial number
(found on back of printer), product number, or printer name.
● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay
HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under the HP printer warranty.
● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the printer warranty period.
Item Description Self-replacement options Part number
Control-panel kit Replacement touchscreen control panel Mandatory B5L24-67018
Solid State Memory Drive kit Replacement solid-state memory drive Mandatory 5851-6415
Hard Disk Drive kit Replacement hard-disk drive Mandatory 5851-6417
FIPS HDD 500GB Kit (US government only) Replacement hard-disk drive Mandatory 5851-6419
NFC Accessory kit Replacement HP Jetdirect 3000w NFC/
Wireless Accessory
HP 2GB DDR3 x32 144-pin 800MHz
SODIMM
Two Internal USB Ports kit Replacement internal USB ports Mandatory 5851-6424
Secure Hard Disk Drive kit Replacement HP Secure High-Performance
Transfer Roller Service Kit Replacement transfer roller Mandatory F2A76-67905
Tray 1 Pick Up and Separation Roller Kit Replacement rollers for Tray 1 Mandatory F2A76-67906
Tray 2-x Roller Kit Replacement rollers for Trays 2, 3, 4, and 5 Mandatory F2A76-67907
1 x 550-sheet paper feeder Replacement 550-sheet paper feeder Mandatory F2A76-67908
Printer stand and cabinet Replacement printer stand and cabinet Mandatory F2A76-67904
Analog fax accessory kit Replacement fax board Mandatory 5851-6579
Scanner white backing Replacement white plastic backing for the
Replacement memory DIMM Mandatory 5851-6581
Hard Disk Drive
scanner
Mandatory 5851-6429
Mandatory 5851-6425
Mandatory 5851-6570
ENWW Order supplies, accessories, and parts 29
Item Description Self-replacement options Part number
U.S. English Keyboard Kit Replacement keyboard for the c model Mandatory B5L47-67019
U.K. English Keyboard Kit Replacement keyboard for the c model Mandatory B5L47-67020
Keyboard Overlay Kit
French, Italian, Russian, German, Spanish,
Ukranian
Keyboard Overlay Kit
Canadian French, Latin American Spanish,
U.S. Spanish
Keyboard Overlay Kit
Simplied Chinese, Traditional Chinese
Keyboard Overlay Kit
Spanish, Portuguese
Keyboard Overlay Kit
Japanese (KG and KT)
Replacement keyboard overlay for the c
model
Replacement keyboard overlay for the c
model
Replacement keyboard overlay for the c
model
Replacement keyboard overlay for the c
model
Replacement keyboard overlay for the c
model
Mandatory 5851-6019
Mandatory 5851-6020
Mandatory A7W12A
Mandatory 5851-6023
Mandatory 5851-6024
30 Chapter 3 Supplies, accessories, and parts ENWW
Replace the toner cartridge
1 2
Introduction
The following information provides details about the toner cartridge for the printer, and it includes instructions to
replace it.
●
Toner-cartridge information
●
Remove and replace the cartridge
Toner-cartridge information
This printer indicates when the toner cartridge level is low and very low. The actual toner cartridge life remaining
can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/
suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For
more information, go to www.hp.com/go/learnaboutsupplies.
Do not remove the toner cartridge from its package until it is time to replace it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of
time.
The following illustration shows the toner-cartridge components.
1 Memory chip
2 Imaging drum
CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
ENWW Replace the toner cartridge 31
NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.
Remove and replace the cartridge
1. Press the top-cover-release button on the left side
of the printer.
2. Open the front door.
3. Grasp the handle of the used toner cartridge and
pull out to remove it.
32 Chapter 3 Supplies, accessories, and parts ENWW
4. Remove the new toner cartridge from its protective
1
2
3
shell by tearing o the plastic strip and opening the
package. Save all packaging for recycling the used
toner cartridge.
5. Hold both ends of the toner cartridge and rock it
5-6 times.
6. Align the toner cartridge with its slot, and then
insert the toner cartridge into the printer.
ENWW Replace the toner cartridge 33
7. Close the front door.
1
2
8. Pack the used toner cartridge into the box that the
new cartridge came in, or use a large cardboard
box and ll it with several cartridges that you need
to recycle. See the enclosed recycling guide for
information about recycling.
In the U.S., a pre-paid shipping label is included in
the box. In other countries/regions, go to
www.hp.com/recycle to print a pre-paid shipping
label.
Adhere the pre-paid shipping label to the box, and
return the used cartridge to HP for recycling.
34 Chapter 3 Supplies, accessories, and parts ENWW
Replace the staple cartridge (c models)
Introduction
The following information provides details about the staple cartridges for the printer, and it includes instructions
to replace them.
To purchase a package of two staple cartridges (part number Q7432A), go to the HP Parts Store at
www.hp.com/buy/parts. Each cartridge holds 1,500 staples.
Remove and replace the staple cartridge
1. Open the stapler door.
NOTE: Opening the stapler door disables the
stapler.
2. Remove the staple cartridge from the printer.
ENWW Replace the staple cartridge (c models) 35
3. Insert the new staple cartridge into the opening
inside the stapler door.
4. Close the stapler door.
36 Chapter 3 Supplies, accessories, and parts ENWW
4 Print
For more information:
●
Print tasks (Windows)
●
Print tasks (macOS)
●
Store print jobs on the printer to print later or print privately
●
Print from the USB port
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE52545mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW For more information: 37
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
NOTE: For more information, click the Help (?) button in the print driver.
3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation
on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/
Quality tab.
4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.
5. Click the Print button to print the job.
Automatically print on both sides (Windows)
Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides
manually.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
38 Chapter 4 Print ENWW
3. Click the Finishing tab.
4. Select Print on both sides. Click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the job.
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
3. Click the Finishing tab.
4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the rst side of the job.
6. Retrieve the printed stack from the output bin, and place it in Tray 1.
7. If prompted, select the appropriate control panel button to continue.
Print multiple pages per sheet (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
ENWW Print tasks (Windows) 39
3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down.
5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document
Properties dialog.
6. In the Print dialog, click Print to print the job.
Select the paper type (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
3. Click the Paper/Quality tab.
4. Select the paper type from the Paper type drop-down list.
5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.
If the tray needs to be congured, a tray conguration message displays on the printer control panel.
6. Load the tray with the specied type and size of paper, and then close the tray.
7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent
paper size or type.
8. Select the correct type and size, and then touch the OK button.
40 Chapter 4 Print ENWW
Additional print tasks
Go to www.hp.com/support/ljE52545mfp.
Instructions are available for performing specic print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
ENWW Print tasks (Windows) 41
Print tasks (macOS)
How to print (macOS)
The following procedure describes the basic printing process for macOS.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for dierent software programs.
4. Click the Print button.
Automatically print on both sides (macOS)
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (macOS)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for dierent software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
42 Chapter 4 Print ENWW
Print multiple pages per sheet (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
NOTE: The name of the item varies for dierent software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all printers.
● Media Type: Select the option for the type of paper for the print job.
● Print Quality: Select the resolution level for the print job.
● Edge-To-Edge Printing: Select this option to print close to the paper edges.
5. Click the Print button.
Additional print tasks
Go to www.hp.com/support/ljE52545mfp.
Instructions are available for performing specic print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
ENWW Print tasks (macOS) 43
Store print jobs on the printer to print later or print privately
Introduction
The following information provides procedures for creating and printing documents that are stored on the
printer. These jobs can be printed at a later time or printed privately.
●
Create a stored job (Windows)
●
Create a stored job (macOS)
●
Print a stored job
●
Delete a stored job
●
Information sent to printer for Job Accounting purposes
Create a stored job (Windows)
Store jobs on the printer for private or delayed printing.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies for
dierent software programs).
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.
3. Click the Job Storage tab.
4. Select a Job Storage Mode option.
● Proof and Hold: Print and proof one copy of a job, and then print more copies.
● Personal Job: The job does not print until you request it at the printer control panel. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, you must provide the required PIN at the control panel. If you
encrypt the job, you must provide the required password at the control panel. The print job is deleted
from memory after it prints and is lost if the printer loses power.
● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory so you can print it again later.
● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, the person who prints the job must provide the required PIN at
44 Chapter 4 Print ENWW
the control panel. If you encrypt the job, the person who prints the job must provide the required
password at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name:
● Use Job Name + (1-99): Append a unique number to the end of the job name.
● Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print
button to print the job.
Create a stored job (macOS)
Store jobs on the printer for private or delayed printing.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Job Storage menu.
4. In the Mode drop-down list, select the type of stored job.
● Proof and Hold: Print and proof one copy of a job, and then print more copies.
● Personal Job: The job does not print until someone requests it at the printer control panel. If the job
has a personal identication number (PIN), provide the required PIN at the control panel. The print job
is deleted from memory after it prints and is lost if the printer loses power.
● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory to print it again later.
● Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a
personal identication number (PIN), the person who prints the job must provide the required PIN at
the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name.
● Use Job Name + (1-99): Append a unique number to the end of the job name.
● Replace Existing File: Overwrite the existing stored job with the new one.
6. If you selected the Stored Job or Personal Job option in step 4, you can protect the job with a PIN. Type a 4-
digit number in the Use PIN to Print eld. When other people attempt to print this job, the printer prompts
them to enter this PIN number.
7. Click the Print button to process the job.
ENWW Store print jobs on the printer to print later or print privately 45
Print a stored job
Use this procedure to print a document that is in a job storage folder on the printer.
1. From the Home screen on the printer control panel, select Print, and then select Print from Job Storage.
2. Under Stored Jobs to Print, select Choose, and then select the folder where the document is saved.
3. Select the document, and then touch Select.
If the document is private, enter the four-digit PIN in the Password eld, and then select OK.
4. To adjust the number of copies, select the box to the left of the Print button, and then select the number of
copies from the keypad that opens. Select the Close button to close the keypad.
5. Select Print to print the document.
Delete a stored job
You can delete documents that have been saved to when printer when they are no longer needed. You can also
adjust the maximum number of jobs for the printer to store.
●
Delete a job that is stored on the printer
●
Change the job storage limit
Delete a job that is stored on the printer
Follow these steps to delete a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Print.
2. Select Print from Job Storage.
3. Select Choose, and then select the name of the folder where the job is stored.
4. Select the name of the job.
5. Select the Trash button to delete the job.
If the job is private or encrypted, enter the PIN or password, and then select OK.
6. Select Delete Jobs on the conrmation prompt.
Change the job storage limit
When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and
job name. If a job is not already stored under the same user and job name, and the printer needs additional
space, the printer might delete other stored jobs starting with the oldest. Follow these steps to change the
number of jobs that the printer can store:
1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus:
● Copy/Print or Print
● Manage Stored Jobs
● Temporary Job Storage Limit
46 Chapter 4 Print ENWW
3. Use the keypad to enter the number of jobs that the printer stores.
4. Select Done to save the setting.
Information sent to printer for Job Accounting purposes
Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s
Printing and Imaging devices. This information may include, but is not limited to, user name and client name
from which the job originated that may be used for job accounting purposes, as determined by the Administrator
of the printing device. This same information may also be stored with the job on the mass storage device (e.g.,
disk drive) of the printing device when using the job storage feature.
ENWW Store print jobs on the printer to print later or print privately 47
Print from the USB port
Introduction
This printer features easy-access USB printing, for quickly printing les without sending them from a computer.
The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following
types of les:
● .pdf
● .prn
● .pcl
● .ps
● .cht
Enable the USB port for printing
The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following
methods to enable the port:
Method one: Enable the USB port from the printer control-panel menus
1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Touch the
Settings icon to open the menu.
2. Open the following menus:
● USB Settings
● Print From USB Drive Settings
● Enable Print From USB Drive
3. Select the Enabled option.
Method two: Enable the USB port from the HP Embedded Web server (network-connected printers only)
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Copy/Print tab.
3. On the left side of the screen, click Retrieve from USB Setup.
48 Chapter 4 Print ENWW
4. Select the Enable Retrieve from USB check box.
5. Click Apply.
Print from a USB ash drive
1. Insert the USB ash drive into the easy-access USB port.
NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the
cover straight out to remove it.
2. From the Home screen on the printer control panel, select Print.
3. Select Print from USB Drive.
4. Touch Choose, and then select the name of the document to print. Touch Select.
NOTE: The document might be in a folder. Open folders as necessary.
5. To adjust the number of copies, touch the number of copies eld in the bottom-left corner of the screen.
Use the keypad to enter the number of copies to print.
6. Select Print to print the document.
ENWW Print from the USB port 49
50 Chapter 4 Print ENWW
5 Copy
For more information:
●
Make a copy
●
Copy on both sides (duplex)
●
Additional options when copying
●
Additional copy tasks
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE52545mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW For more information: 51
Make a copy
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Copy.
3. In the Options pane, select the number of copies.
4. Select Optimize Text/Picture to optimize for the type of image being copied: text, graphics, or photos.
Select one of the predened options.
5. Set options marked with a yellow triangle before using the preview feature.
NOTE: After the preview scan, these options are removed from the main Options list and are summarized
in the Pre-scan Options list. To change any of these options, discard the preview and start over.
Using the preview feature is optional.
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the
right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Use these buttons to toggle between two-page view and thumbnail view. More options are
available in thumbnail view than in two-page view.
Use these buttons to zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Use this button to rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Use this button to delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Use these buttons to rearrange the pages within the document. Select one or more pages and
move them to the left or right.
NOTE: These buttons are available only in the thumbnail view.
52 Chapter 5 Copy ENWW
Use this button to add a page to the document. The printer prompts to scan additional pages.
Use this button to clear the changes made in the preview and start over.
7. When the document is ready, touch Start to begin copying.
ENWW Make a copy 53
Copy on both sides (duplex)
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Copy.
3. In the Options pane, select Original Sides, and then select the option that describes the original document:
● Use Automatically detect to detect whether the original is printed on one or both sides of the page.
● Use 1-sided for originals that are printed on one side of the page.
● Use 2-sided (book-style) for originals that ip on the right/left edge of the page, like books. If the
image is portrait, the output ips on the long edge of the page. If the image is landscape, the output
ips on the short edge of the page.
● Use 2-sided (ip-style) for originals that ip on the top/bottom edge of the page, like calendars. If the
image is portrait, the output ips on the short edge of the page. If the image is landscape, the output
ips on the long edge of the page.
4. Select Output Sides, and then select one of these options:
● Match original: The output will match the format of the original. For example, if the original is 1-sided,
the output will be 1-sided. However, if the administrator has restricted 1-sided printing and the
original is 1-sided, the output will be 2-sided book-style.
● 1-sided: The output will be 1-sided. However, if the administrator has restricted 1-sided printing, the
output will be 2-sided book-style.
● 2-sided (book-style): The output will ip on the right/left edge of the page, like a book. If the image is
portrait, the output ips on the long edge of the page. If the image is landscape, the output ips on
the short edge of the page.
● 2-sided (ip-style): The output will ip on the top/bottom edge of the page, like a calendar. If the
image is portrait, the output ips on the short edge of the page. If the image is landscape, the output
ips on the long edge of the page.
5. Set options marked with a yellow triangle before using the preview feature.
NOTE: After the preview scan, these options are removed from the main Options list and are summarized
in the Pre-scan Options list. To change any of these options, discard the preview and start over.
Using the preview feature is optional.
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the
right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Use these buttons to toggle between two-page view and thumbnail view. More options are
available in thumbnail view than in two-page view.
54 Chapter 5 Copy ENWW
Use these buttons to zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Use this button to rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Use this button to delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Use these buttons to rearrange the pages within the document. Select one or more pages and
move them to the left or right.
NOTE: These buttons are available only in the thumbnail view.
Use this button to add a page to the document. The printer prompts to scan additional pages.
Use this button to clear the changes made in the preview and start over.
7. When the document is ready, touch Start to begin copying.
ENWW Copy on both sides (duplex) 55
Additional options when copying
The following settings are available in the Options list when copying.
NOTE: The following list contains the master set of options available for HP Enterprise MFP printers. Some
options are not available on all printers.
Number of Copies Specify the number of copies to make.
Load and Save Settings Load Quick Set: Load copy settings from a saved Quick Set.
NOTE: Use the HP Embedded Web Server to create and save Quick Sets.
Save Defaults: Save the current settings in the Options list as default settings for future copy jobs.
Sides Specify whether the original document is printed on one side or both sides, and whether the copies are
to be printed on one side or both sides.
Color/Black
For color printers only.
Staple
For printers with automatic
nishing accessories only. This
feature does not apply to
printers with convenience
staplers.)
Staple/Hole Punch
For printers with hole-punch
accessories only.
Scan Mode Standard Document: Scan a page or stack of pages through the document feeder, or individually on the
Reduce/Enlarge Scale the size of the scanned document up or down.
Original Size Specify the paper size for the original document.
Paper Selection Specify the paper size and type for the copies.
Specify whether copies are to be printed in color, black and gray, or black only.
Specify the placement of staples.
Specify the number and placement of punched holes.
atbed glass.
Book Mode: Scan an open book and output each page of the book onto dierent pages.
2-sided ID Copy: Scan each side of an identication card on the atbed glass and output them onto one
page. After scanning the rst side, the printer prompts to place the second side in the correct position
on the glass.
Booklet Format and rearrange original scanned images into pages that print as a booklet.
Content Orientation Specify whether the original document is printed in Portrait or Landscape orientation.
Pages per Sheet Copy multiple sheets of paper onto a single sheet. Select one, two, or four pages per sheet.
Output Bin
For printers with multiple output
bins only.
Specify which output bin to use for the job when the printer output bins are congured for mailbox
mode.
NOTE: This option does not appear when the output bins are congured for stacker mode or
function-separator mode.
56 Chapter 5 Copy ENWW
Paper Path
Select a specic paper path:
For printers that have an option
to ip pages inside the paper
path.
Image Adjustment Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear
Optimize Text/Picture Optimize the job for the type of image being scanned: text, graphics, or photos.
Edge-to-Edge Scan and print a copy closer to the edge of the page than is normally allowed. Printing close to the
Erase Edges Remove blemishes, such as dark borders or staple marks, by cleaning the edges of the scanned image.
Collate Assemble each set of pages in the same order as the original document when making multiple copies
Automatically Straighten
Face-up (straightest path): Pages output to the bin in the opposite order that they were placed in the
document feeder.
Face-down (correct order): Pages are stacked in the same order as they were placed in the document
feeder.
crisper, but decreasing it could make photos appear smoother.
Darkness: Increase or decrease the amount of white and black used in colors in scanned images.
Contrast: Increase or decrease the dierence between the lightest and the darkest color on the page.
Background Cleanup: Remove faint colors from the background of scanned images. For example, if the
original document is printed on colored paper, use this feature to lighten the background without
aecting the darkness of the image.
Automatic Tone: Available for Flow printers only. The printer automatically adjusts the Darkness,
Contrast, and Background Cleanup settings to the most appropriate for the scanned document.
edge can result in some print-quality issues.
of a document.
Automatically straighten a scanned image.
NOTE: Available on Flow
models only.
This feature is not available for
all rmware versions. You might
need to update the printer
rmware to use this feature.
Blank Page Suppression
NOTE: This feature is not
available for all rmware
versions. You might need to
update the printer rmware to
use this feature.
Multi-feed Detection Enable or disable multi-feed detection. When enabled, scanning stops when the printer detects more
Exclude blank pages in the original document from scanned images. This feature is useful for scanning
pages printed on both sides to eliminate blank pages in the resulting scanned document.
than one page at a time being fed in the document feeder. When disabled, scanning continues when a
multi-feed is detected, to allow scanning pages that are stuck together, originals with self-adhesive
notes on them, or thick paper.
ENWW Additional options when copying 57
Additional copy tasks
Go to www.hp.com/support/ljE52545mfp.
Instructions are available for performing specic copy tasks, such as the following:
● Copy or scan pages from books or other bound documents
● Copy mixed-size documents
● Copy or scan both sides of an identication card
● Copy or scan a document into a booklet format
58 Chapter 5 Copy ENWW
6 Scan
For more information:
●
Set up Scan to Email
●
Set up Scan to Network Folder
●
Set up Scan to USB Drive
●
Set up Save to SharePoint® (Flow models only)
●
Create a Quick Set
●
Send a scanned document to one or more email addresses
●
Scan and send to network folder
●
Scan and save to a USB ash drive
●
Additional options when scanning
●
HP JetAdvantage business solutions
●
Additional scan tasks
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE52545mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW For more information: 59
Set up Scan to Email
●
Introduction
●
Before you begin
●
Step one: Access the HP Embedded Web Server (EWS)
●
Step two: Congure the Network Identication settings
●
Step three: Congure the Send to Email feature
●
Step four: Congure the Quick Sets (optional)
●
Step ve: Set up Send to Email to use Oice 365 Outlook (optional)
Introduction
The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use
this scan feature, the printer must be connected to a network; however, the feature is not available until it has
been congured. There are two methods for conguring Scan to Email, the Scan to Email Setup Wizard for basic
and Email Setup for advanced. Use the following information to set up the Scan to Email feature.
Before you begin
To set up the Scan to Email feature, the printer must have an active network connection.
Administrators need the following information before beginning the conguration process.
● Administrative access to the printer
● DNS suix (e.g., companyname.com)
● SMTP server (e.g., smtp.mycompany.com)
NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,
contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically found by doing an Internet search. For example, use terms like "Gmail
smtp server name" or "Yahoo smtp server name" to search.
● SMTP server authentication requirements for outgoing email messages, including the user name and
password used for authentication, if applicable.
NOTE: Consult your email service provider's documentation for information on digital sending limits for your
email account. Some providers may temporarily lock your account if you exceed your sending limit.
Step one: Access the HP Embedded Web Server (EWS)
1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network
icon to display the IP address or host name.
60 Chapter 6 Scan ENWW
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Step two: Congure the Network Identication settings
NOTE: Conguring email setup on the Networking tab is an advanced process and might require the assistance
of a system administrator.
1. Using the EWS top navigation tabs, click Networking.
NOTE: For conguring the network settings for use with Oice 365, Step ve: Set up Send to Email to use
Oice 365 Outlook (optional) on page 71
2. In the left navigation pane, click TCP/IP Settings. A username/password might be required to access the
Network Identication tab of the EWS.
3. On the TCP/IP Settings dialog, click the Network Identication tab.
ENWW Set up Scan to Email 61
4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email
client being used is listed. DNS suixes have this format: companyname.com, gmail.com, etc.
NOTE: If the Domain Name suix is not set up, use the IP address.
5. Click Apply.
6. Click OK.
Step three: Congure the Send to Email feature
The two options for conguring Send to Email are the Email Setup Wizard for basic conguration and Email
Setup for advanced conguration. Use the following options to congure the Send to Email feature:
●
Method one: Basic conguration using the Email Setup Wizard
●
Method two: Advanced conguration using the Email Setup
Method one: Basic conguration using the Email Setup Wizard
This option opens the Email Setup Wizard in the HP Embedded Web Server (EWS) for basic conguration.
1. Using the EWS top navigation tabs, click Scan/Digital Send.
2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.
62 Chapter 6 Scan ENWW
3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link.
NOTE: If a message displays indicating that the Scan to Email feature is disabled, click Continue to
proceed with the conguration and enable the Scan to Email feature upon completion.
4. On the Congure Email Servers (SMTP) dialog, select one of the following options and complete the steps:
Option one: Use a server already in use by Email
▲ Select Use a server already in use by Email, and then click Next.
Option two: Search network for outgoing email server
NOTE: This option nds outgoing SMTP servers inside your rewall only.
a. Select Search network for outgoing email server, and then click Next.
b. Select the appropriate server from the Congure Email Server (SMTP) list, and then click Next.
c. Select the option that describes the server’s authentication requirements:
– Server does not require authentication: Select Server does not require authentication, and then
click Next.
-OR-
– Server requires authentication: From the drop-down list, select an authentication option:
○ Use credentials of user to connect after Sign In at the control panel: Select Use credentials
of user to connect after Sign In at the control panel, and then click Next.
-OR-
○ Always use these credentials: Select Always use these credentials, enter the User name
and Password, and then click Next.
ENWW Set up Scan to Email 63
Option three: Add SMTP server
a. Select Add SMTP server
b. Enter the Server Name and Port Number, and then click Next.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number,
and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP
address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time of
conguration.
c. Select the appropriate server authentication option:
– Server does not require authentication: Select Server does not require authentication, and then
click Next.
-OR-
– Server requires authentication: Select an option from the Server requires authentication drop-
down list:
○ Use credentials of user to connect after Sign In at the control panel: Select Use credentials
of user to connect after Sign In at the control panel, and then click Next.
-OR-
○ Always use these credentials: Select Always use these credentials, enter the User name
and Password, and then click Next.
5. On the Congure Email Settings dialog, enter the following information about for the sender’s email
address, and then click Next.
NOTE: When setting up the From, Subject, and Message elds, if the User editable check box is
unchecked, users will not be able to edit those elds at the printer control panel when sending an email.
Option Description
From
(Required)
Select one of the following options from the From drop-down list:
● User’s address (sign-in required)
● Default From: Enter a default email address and display name in the Default From Email
Address and Default Display Name elds
NOTE: Create an email account for the printer, and use this address for the default
email address.
NOTE: Congure the email feature so that users must sign in before using it. This
prevents users from sending an email from an address that is not their own.
64 Chapter 6 Scan ENWW
Option Description
Subject
(Optional)
Message
(Optional)
Provide a default subject line for the email messages.
Create a custom message.
To use this message for all emails sent from the printer, clear the User editable check box for
Message.
6. In the Congure File Scan Settings area, set the default scanning preferences, and then click Next.
Option Description
File Type Select the default le type that the for the scanned document:
● PDF
● JPEG
● TIFF
● MTIFF
● XPS
● PDF/A
Color/Black Select the default color setting for the scanned document:
● Color
● Black
● Black/Gray
● Automatically detect
Quality and File Size Select the default output quality for the scanned document:
● Low (small le)
● Medium
● High (large le)
Resolution Select the default scan resolution for the scanned document:
● 75 dpi
● 150 dpi
● 200 dpi
● 300 dpi
● 400 dpi
● 600 dpi
7. Review the Summary area, and then click Finish to complete the setup.
ENWW Set up Scan to Email 65
Method two: Advanced conguration using the Email Setup
1. Using the EWS top navigation tabs, click Scan/Digital Send, and then click Email Setup in the left navigation
pane.
NOTE: By default, the Email Setup page displays the basic settings for Scan to Email setup. To access
additional settings, click the Advanced Settings button at the bottom of the page.
2. On the Email Setup dialog, select the Enable Send to Email check box. If this check box is not selected, the
feature is unavailable at the printer control panel.
3. In the Outgoing Email Servers (SMTP) area, complete the steps for one of the following options:
● Select one of the displayed servers
● Click Add to start the SMTP wizard.
1. In the SMTP wizard, select one of the following options:
○ Option one: I know my SMTP server address or host name: Enter the address of an SMTP
server, and then click Next
○ Option two: If you do not know the address of the SMTP server, select Search network for
outgoing email server, and then click Next. Select the server, and then click Next.
66 Chapter 6 Scan ENWW
NOTE: If an SMTP server was already created for another printer function, the Use a server
already in use by another function option displays. Select this option, and then congure it to be
used for the email function.
2. On the Set the basic information necessary to connect to the server dialog, set the options to
use, and then click Next.
NOTE: Some servers have problems sending or receiving emails that are larger than 5
megabytes (MB). These problems can be prevented by entering a number in Split emails if larger
than (MB).
NOTE: In most cases, the default port number does not need to be changed. However, when
using the Enable SMTP SSL Protocol option, port 587 must be used.
NOTE: If you are using Google™ Gmail for email service, select the Enable SMTP SSL Protocol
check box. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the
SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time
of conguration.
3. On the Server Authentication Requirements dialog, select the option that describes the server’s
authentication requirements:
○ Server does not require authentication, and then click Next.
○ Server requires authentication
○ From the drop-down box, select Use credentials of user to connect after Sign In at
the control panel, and then click Next.
○ From the drop-down box, select Always use these credentials, enter the Username
and Password, and then click Next.
NOTE: If using a signed-in user's credentials, set email to require sign in by the user on the
printer control panel. Deny device guest access to email by clearing the check box for email in
the Device Guest column in the Sign in and Permission Policies area on the Access Control dialog
of the Security tab. The icon in the check box changes from a check mark to a lock.
4. On the Server Usage dialog, choose the printer functions that will send email through this SMTP
server, and then click the Next button.
NOTE: If the server requires authentication, a user name and password for sending automatic
alerts and reports from the printer will be required.
5. On the Summary and Test dialog, enter a valid email address in the Send a test email to: eld,
and then click Test.
6. Verify that all of the settings are correct, and then click Finish to complete the outgoing email
server set up.
4. In the Address and Message Field Control area, enter a From: setting and any of the other optional settings.
Address and Message Field Control settings:
ENWW Set up Scan to Email 67
Feature Description
1
Address Field Restrictions
Specify whether users must select an email address from an address book or whether users are
allowed to enter in an email address manually.
CAUTION: If Users must select from address book is selected, and any of the address elds are
also set as User editable, changes to those editable elds also change the corresponding values in
the address book.
To prevent users from changing contacts in the Address Book at the printer control panel, go to
the Access Control page on the Security tab, and deny Device Guest access to address book
modications.
Allow invalid email address
1
formats
Select to allow an invalid email address format.
User editable To use the Default From address and Default Display Name for all emails sent from this printer
(unless a user is signed in), do not select the User editable check box.
When setting up the address elds, if the User editable check box is unchecked, users will not be
able to edit those elds at the printer control panel when sending an email. For send-to-me
functionality, clear the User editable check boxes for all of the address elds, including the From:
To: CC:, and BCC: elds, and then set that user's send email From: their own email address and To:
their own email address.
Default From: and Default
Provide an email address and name to use for the From: address for the email message.
Display Name:
NOTE: Create an email account for the printer, and use this address for the default email
address.
NOTE: Congure the email feature so that users must sign in before using it. This prevents users
from sending an email from an address that is not their own.
To:
CC:
BCC:
1
1
1
Provide a To (recipient) email address for emails.
Provide a CC email address for emails.
Provide a BCC email address for emails.
Subject: Provide a default subject line for the email messages.
Message: Create a custom message. To use this message for all emails sent from the printer, clear or do not
select the User editable check box for Message:.
1
This setting is available only on the Advanced Settings page.
5. In the Signing and Encryption area, set the signing and encryption preferences.
NOTE: These settings are available only on the Advanced Settings page.
Signing and Encryption settings:
Feature Description
Signing Select whether to sign the security certicate.
Select the User editable check box to make this setting editable at the printer control panel.
Hashing Algorithm Select the algorithm to use for signing the certicate.
Encryption Select whether to encrypt the email.
Select the User editable check box to make this setting editable at the printer control panel.
Encryption Algorithm Select the algorithm to use for encrypting the email.
68 Chapter 6 Scan ENWW
Feature Description
Attribute for Recipient Public
Key
Use the recipient public key
certicate to verify the
recipient
Enter which attribute to use to retrieve the recipient’s public key certicate from LDAP.
Select this setting to use the recipient’s public key certicate to verify the recipient.
6. In the Notication Settings area, select when users will receive notications about sent emails. The default
setting is using the signed in user's email address. If the recipient email address is blank, no notication is
sent.
7. In the Scan Settings area, set the default scanning preferences.
NOTE: These settings are available only on the Advanced Settings page.
Scan settings:
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the le.
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or
millimeters, for the front side and back side of a job.
8. In the File Settings area, set the default le settings preferences.
File settings:
Feature Description
File Name Prex
File Name Default le name for the le to be saved.
File Name Suix
File Name Preview
File Numbering Format
1
1
1
1
Set the default le name prex used for les saved to a network folder.
Select the User editable check box to make this setting editable at the printer control panel.
Set the default le name suix used for les saved to a network folder.
Duplicate lename suix default [lename]_YYYYMMDDT
Enter a le name, and then click the Update Preview button.
Select a le name format for when the job is divided into multiple les.
ENWW Set up Scan to Email 69
Feature Description
Add numbering when job has
just one le (ex. _1–1)
File Type Select the le format for the saved le.
High Compression (smaller
1
le)
PDF encryption
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality
Color/Black Specify whether copies are to be printed in color, black and gray, or black only.
Suppress blank pages
Create Multiple Files
1
This setting is available only on the Advanced Settings page.
1
1
1
1
Select this setting to add numbering to a le name when the job is only one le instead of multiple
les.
Select the User editable check box to make this setting editable at the printer control panel.
Select this setting to compress the scanned le, which reduces the le size. However, the scanning
process for a High compression le might take longer than for a Normal compression le.
If the le type is PDF, then this option encrypts the output PDF le. A password must be specied
as part of the encryption. The same password must be used to open the le. The user will be
prompted to enter a password prior to scanning their job if one has not been set prior to pressing
start.
show more detail. Lower resolution images have fewer dots per inch and show less detail, but the
le size is smaller.
images, and they take more time to send.
If the Suppress blank pages option is enabled, blank pages will be ignored.
Select this setting to scan pages into separate les based on a predetermined maximum number
of pages per le.
9. Review the selected options to verify that they are accurate, and then click Apply to complete the setup.
Step four: Congure the Quick Sets (optional)
Quick Sets are optional short-cut jobs that can be accessed on the main Home screen or within the Quick Sets
application at the printer.
1. In the Email Setup area of the left navigation pane, click Quick Sets.
2. Select one of the following options:
● Select an existing Quick Set under Quick Sets Application in the table.
-OR-
● Click Add to start the Quick Set Wizard.
3. If you selected Add, the Quick Sets Setup page opens. Complete the following information:
● Quick Set Name: Enter a title for the new Quick Set.
● Quick Set Description: Enter a description of the Quick Set.
● Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user
presses Start or Start instantly when selected from the Home Screen.
4. Dene the following settings for the Quick Set: Address and Message Field Control, Signing and Encryption,
Notication Settings, Scan Settings, File Settings.
5. Click Finish to save the Quick Set.
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Step ve: Set up Send to Email to use Oice 365 Outlook (optional)
Introduction
Microsoft Oice 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple
Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to
send an email with an Oice 365 Outlook account from the control panel.
NOTE: You must have an email address account with Oice 365 Outlook to congure the settings in the EWS.
Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account
1. Using the EWS top navigation tabs, click Networking.
2. In the left navigation pane, click TCP/IP Settings.
3. In the TCP/IP Settings area, click the Network Identication tab.
4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email
client being used is listed. DNS suixes have this format: companyname.com, Gmail.com, etc.
NOTE: If the Domain Name suix is not set up, use the IP address.
5. Click Apply.
6. Click the Scan/Digital Send tab.
7. On the left navigation pane, click Email Setup.
ENWW Set up Scan to Email 71
8. On the Email Setup page, select the Enable Send to Email check box. If this check box is not available, the
feature is unavailable at the printer control panel.
9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard.
10. In the I know my SMTP server address or host name eld, type smtp.onoice.com, and then click Next.
11. On the Set the basic information necessary to connect to the server dialog, in the Port Number eld, type
587.
NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB).
These problems can be prevented by entering a number in Split emails if larger than (MB).
12. Select the Enable SMTP SSL Protocol check box, and then click Next.
13. On the Server Authentication Requirements dialog, complete the following information:
a. Select Server requires authentication.
b. From the drop-down list, select Always use these credentials
c. In the Username eld, type the Oice 365 Outlook email address.
d. In the Password eld, type the Oice 365 Outlook account password, and then click Next.
14. On the Server Usage dialog, choose the printer functions that will send email through this SMTP server, and
then click the Next button.
15. On the Summary and Test dialog, enter a valid email address in the Send a test email to: eld, and then click
Test.
16. Verify that all of the settings are correct, and then click Finish to complete the outgoing email server set up.
72 Chapter 6 Scan ENWW
Set up Scan to Network Folder
●
Introduction
●
Before you begin
●
Step one: Access the HP Embedded Web Server
●
Step two: Set up Scan to Network Folder
Introduction
This document explains how to enable and congure the Scan to Network Folder function. The printer has a
feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer
must be connected to a network; however, the feature is not available until it has been congured. There are two
methods for conguring Scan to Network Folder, the Save to Network Folder Setup Wizard for basic setup and
Save to Network Folder Setup for advanced setup.
Before you begin
NOTE: To set up the Scan to Network Folder feature, the printer must have an active network connection.
Administrators need the following items before beginning the conguration process.
● Administrative access to the printer
● The fully-qualied domain name (FQDN) (e.g., \\servername.us.companyname.net\scans) of the
destination folder OR the IP address of the server (e.g., \\16.88.20.20\scans).
NOTE: The use of the term "server" in this context refers to the computer where the shared folder resides.
Step one: Access the HP Embedded Web Server
1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
ENWW Set up Scan to Network Folder 73
Step two: Set up Scan to Network Folder
Method one: Use the Scan to Network Folder Wizard
This option opens the setup wizard that is in the HP Embedded Web Server (EWS) for the printer. The setup
wizard includes the options for basic conguration.
NOTE: Before you begin: To display the printer's IP address or host name, touch the Information icon, and
then touch the Network icon on the printer's control panel.
1. Using the EWS top navigation tabs, click Scan/Digital Send tab. The Email and Scan to Network Folder Quick
Setup Wizards dialog opens.
2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.
3. Click the Save to Network Folder Quick Set Wizard link.
4. On the Add or Remove a Save to Network Folder Quick Set dialog, click Add.
NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
NOTE: The Save to Network Folder feature can be minimally congured without creating a quick set.
However, without the quick set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Save to Network Folder metadata.
5. On the Add Folder Quick Set dialog, complete the following information:
a. In the Quick Set Title eld, type a title.
74 Chapter 6 Scan ENWW
NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a
folder").
b. In the Quick Set Description eld, type a description explaining what the Quick Set will save.
c. Click Next.
6. On the Congure Destination Folder dialog, complete the following information:
a. In the UNC Folder Path eld, type a folder path where the scan will go.
The folder path can either be the fully-qualied domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \\16.88.20.20\scans).
Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP,
the IP address can change. However, the connection with an IP address might be faster because the
printer does not need to use DNS to nd the destination server.
b. From the Authentication Settings drop-down, select one of the following options:
● Use credentials of user to connect after Sign In at the control panel
● Always use these credentials
NOTE: If Always use these credentials is selected, a user name and password must be entered
in the corresponding elds, and the printer’s access to the folder must be veried by clicking
Verify Access.
c. In the Windows Domain eld, type the Windows domain.
TIP: To nd the Windows domain in Windows 7, click Start, click Control Panel, click System.
To nd the Windows domain in Windows 8, click Search, enter System in the search box, and then click
System.
The domain is listed under Computer name, domain, and workgroup settings.
d. Click Next.
7. On the Congure File Scan Settings dialog, set the default scanning preferences for the Quick Set, and then
click Next.
8. Review the Summary dialog, and then click Finish.
Method two: Use Scan to Network Folder Setup
This option enables advanced conguration of the Save to Network Folder feature using the HP Embedded Web
Server (EWS) for the printer.
NOTE: Before you begin: To display the printer's IP address or host name, touch the Information icon, and
then touch the Network icon on the printer's control panel.
Step one: Begin the conguration
1. Click the Scan/Digital Send tab.
2. On the left navigation menu, click the Scan to Network Folder Setup link.
ENWW Set up Scan to Network Folder 75
Step two: Congure the Scan to Network Folder settings
1. On the Scan to Network Folder Setup page, select the Enable Scan to Network Folder check box. If this box
is not selected, the feature is unavailable at the printer control panel.
2. In the Scan to Network Folder area of the left navigation pane, click Quick Sets. Click Add to open the Quick
Sets Setup dialog.
NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
NOTE: The Scan to Network Folder feature can be minimally congured without creating a quick set.
However, without the quick set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Scan to Network Folder metadata.
Complete all of the settings in the Quick Set Setup to fully congure the Scan to Network Folder feature.
Dialog one: Set the Quick Set name, description, and options for user interaction at the control panel
Use the Set the button location for the Quick Set and options for user interaction at the control panel dialog to
congure where the Quick Set button will display on the printer control panel and to congure the level of user
interaction at the printer control panel.
1. In the Quick Set Name eld, type a title.
NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a
folder").
2. In the Quick Set Description eld, type a description explaining what the Quick Set will save.
3. From the Quick Set Start Option list, select one of the following options:
● Option one: Enter application, then user presses Start
● Option two: Start instantly upon selection
Select one of the following prompt options :
○ Prompt for original sides
○ Prompt for additional pages
○ Require Preview
NOTE: If Start instantly upon selection is selected, the destination folder must be entered in the next
step.
4. Click Next.
Dialog two: Folder Settings
Use the Folder Settings dialog to congure the types of folders the printer sends scanned documents to.
There are two types of destination folders to select from:
● Shared folders or FTP folders
● Personal shared folders
76 Chapter 6 Scan ENWW
There are two types of folder permissions to select from:
● Read and write access
● Write access only
The following information describes how to congure the folder settings.
Congure the destination folder for scanned documents
Option 1: Shared folders or FTP folders
To save scanned documents to a standard shared folder or an FTP folder, complete the following steps:
1. If it is not already selected, select Save to shared folders or FTP folders.
2. Click Add.... The Add Network Folder Path dialog opens.
3. On the Add Network Folder Path dialog, select one of the following options:
● Option one: Save to a standard shared network folder
ENWW Set up Scan to Network Folder 77
NOTE: For more information about creating shared network folders see Set up a shared folder
(c04431534).
1. If it is not already selected, select Save to a standard shared network folder.
2. In the UNC Folder Path eld, type a folder path.
The folder path can either be the fully-qualied domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \
\16.88.20.20\scans). Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via
DHCP, the IP address can change. However, the connection with an IP address might be faster
because the printer does not need to use DNS to nd the destination server.
3. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder
access to user.
4. To view the complete folder path for scanned documents, click Update Preview.
5. From the Authentication Settings list, select one of the following options:
○ Use credentials of user to connect after Sign In at the control panel
○ Always use these credentials
NOTE: If Always use these credentials is selected, a user name and password must be entered
in the corresponding elds.
6. In the Windows Domain eld, type the Windows domain.
78 Chapter 6 Scan ENWW
NOTE: To nd the Windows domain in Windows 7, click Start, click Control Panel, click System.
To nd the Windows domain in Windows 8, click Search, enter System in the search box, and
then click System.
The domain is listed under Computer name, domain, and workgroup settings.
NOTE: If a shared folder is set to be accessed by everyone, values for a workgroup name
(default is “Workgroup”), a user name and password must be entered in the corresponding
elds. However, if the folder is within a particular user’s folders and not Public, the user name
and password of that user must be used.
NOTE: An IP address might be necessary instead of a computer name. Many home routers do
not handle computer names well, and there is no Domain Name Server (DNS). In this case, it is
best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a
new IP address. On a typical home router, this is done by setting a static IP address that is on the
same subnet, but outside the DHCP address range.
7. Click OK.
● Option two: Save to an FTP Server
NOTE: If an FTP site is outside the rewall, a proxy server must be specied under the network
settings These settings are located in the EWS Networking tab, under the Advanced options.
1. Select Save to an FTP Server.
2. In the FTP Server eld, type the FTP server name or IP address.
3. In the Port eld, type the port number.
NOTE: In most cases, the default port number does not need to be changed.
ENWW Set up Scan to Network Folder 79
4. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.
5. To view the complete folder path for scanned documents, click Update Preview.
6. From the FTP Transfer Mode list, select one of the following options:
○ Passive
○ Active
7. In the Username eld, type the user name.
8. In the Password eld, type the password.
9. Click Verify Access to conrm the destination can be accessed.
10. Click OK.
Option 2: Personal shared folders
To save scanned documents to a personal shared folder, complete the following steps:
NOTE: This option is used in domain environments where the administrator congures a shared folder for each
user. If the Save to a personal shared folder feature is congured, users will be required to sign in at the printer
control panel using Windows credentials or LDAP authentication.
1. Select Save to a personal shared folder.
2. In the Retrieve the device user’s home folder using this attribute eld, type the user’s home folder in the
Microsoft Active Directory.
NOTE: Verify that the user knows where this home folder is located on the network.
3. To add a user name subfolder at the end of the folder path, select Create subfolder based on user name.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder access to
user.
Select the destination folder permissions
Option 1: Read and write access
To send scanned documents to a folders congured for read and write access, complete the following steps:
NOTE: Send only to folders with read and write access supports folder verication and job notication
1. If it is not already selected, select Send only to folders with read and write access.
2. To require the printer to verify folder access before starting a scan job, select Verify folder access prior to
job start.
NOTE: Scan jobs can complete more quickly if Verify folder access prior to job start is not selected;
however, if the folder is unavailable, the scan job will fail.
3. Click Next.
Option 2: Write access only
80 Chapter 6 Scan ENWW
To send scanned documents to a folder congured for write access only, complete the following steps:
NOTE: Allow sending to folders with write access only does not support folder verication or job notication
NOTE: If this option is selected, the printer cannot increment the scan lename. It sends the same lename for
all scans.
Select a time-related lename prex or suix for the scan lename, so that each scan is saved as a unique le,
and does not overwrite a previous le. This lename is determined by the information in the File Settings dialog
in the Quick Set Wizard.
1. Select Allow sending to folders with write access only.
2. Click Next.
Dialog three: Notication settings
▲ On the Notication Settings dialog, complete one of the following tasks:
NOTE: In order to send notication emails, the printer must be set up to use an SMTP server for sending
email jobs. For more information about setting up the SMTP server for sending emails see Set up Scan to
Email (c04017973).
● Option one: Do not notify
1. Select Do not notify.
2. To prompt the user to review their notication settings, select Prompt user prior to job start, and
then click Next.
● Option two: Notify when job completes
1. Select Notify when job completes.
2. Select the method for delivering the notication from the Method Used to Deliver Notication
list.
If the method of notication selected is Email, type the email address in the Notication Email
Address eld.
3. To include a thumbnail of the rst scanned page in the notication, select Include Thumbnail.
4. To prompt the user to review their notication settings, select Prompt user prior to job start, and
then click Next.
● Option three: Notify only if job fails
1. Select Notify only if job fails.
2. Select the method for delivering the notication from the Method Used to Deliver Notication
list.
If the method of notication selected is Email, type the email address in the Notication Email
Address eld.
3. To include a thumbnail of the rst scanned page in the notication, select Include Thumbnail.
4. To prompt the user to review their notication settings, select Prompt user prior to job start, and
then click Next.
ENWW Set up Scan to Network Folder 81
Dialog four: Scan Settings
On the Scan Settings dialog, set the default scanning preferences for the Quick Set, and then click Next.
Scan settings:
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the le.
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or millimeters, for
the front side and back side of a job.
Dialog ve: File Settings
On the File Settings dialog, set the default le settings for the Quick Set, and then click Next.
File settings:
Feature Description
File Name Prex Set the default le name prex used for les saved to a network folder.
File Name Default le name for the le to be saved.
File Name Suix Set the default le name suix used for les saved to a network folder.
File Name Preview Enter a le name, and then click the Update Preview button.
File Numbering Format Select a le name format for when the job is divided into multiple les.
Add numbering when job has
just one le (ex. _1–1)
File Type Select the le format for the saved le.
High Compression (smaller le) Select this setting to compress the scanned le, which reduces the le size. However, the scanning
Select the User editable check box to make this setting editable at the printer control panel.
Select this setting to add numbering to a le name when the job is only one le instead of multiple les.
Select the User editable check box to make this setting editable at the printer control panel.
process for a High compression le might take longer than for a Normal compression le.
PDF encryption If the le type is PDF, then this option encrypts the output PDF le. A password must be specied as
part of the encryption. The same password must be used to open the le. The user will be prompted to
enter a password prior to scanning their job if one has not been set prior to pressing start.
82 Chapter 6 Scan ENWW
Feature Description
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they show
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality images,
Color/Black Specify whether copies are to be printed in color, black and gray, or black only.
Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.
Meta Data File Format Use the drop-down list to select the le format for meta-data information.
Create Multiple Files Select this setting to scan pages into separate les based on a predetermined maximum number of
Dialog six: Summary
On the Summary dialog, review the Summary dialog, and then click Finish.
Step three: Complete the conguration
1. In the left-navigation pane, click Scan to Network Folder.
2. On the Scan to Network Folder page, review the selected settings, and then click Apply to complete the
setup.
more detail. Lower resolution images have fewer dots per inch and show less detail, but the le size is
smaller.
and they take more time to send.
pages per le.
ENWW Set up Scan to Network Folder 83
Set up Scan to USB Drive
●
Introduction
●
Step one: Access the HP Embedded Web Server
●
Step two: Enable Scan to USB Drive
●
Step three: Congure the Quick Sets (optional)
●
Default scan settings for Scan to USB Drive setup
●
Default le settings for Save to USB Setup
Introduction
The printer has a feature that enables it to scan a document and save it to a USB ash drive. The feature is not
available until it has been congured through the HP Embedded Web Server (EWS).
Step one: Access the HP Embedded Web Server
1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
84 Chapter 6 Scan ENWW
Step two: Enable Scan to USB Drive
1. Select the Security tab.
2. Scroll to Hardware Ports and make sure that Enable Host USB plug and play is enabled.
3. Select the Copy/Print tab for MFP models or the Print tab for SFP models.
4. Select the Enable Save to USB check box.
5. Click Apply at the bottom of the page.
NOTE: Most devices ship with Hard disk drives (HDDs) already installed. In some cases, additional storage
devices can be added via USB. Verify whether the Save to USB feature needs to be expanded to USB and Hard
drive
Step three: Congure the Quick Sets (optional)
NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick Sets
application.
1. In the Scan to USB Drive area of the left navigation pane, click Quick Sets.
2. Select one of the following options:
● Select an existing Quick Set under Quick Sets Application in the table.
-OR-
● Click Add to start the Quick Set Wizard.
3. If you selected Add, the Quick Sets Setup page opens. Complete the following information:
● Quick Set Name: Enter a title for the new Quick Set.
● Quick Set Description: Enter a description of the Quick Set.
● Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user
presses Start or Start instantly when selected from the Home Screen.
4. Select a default location where scanned les are saved on USB storage devices inserted into the USB port
on the control panel, and then click Next. The default location options are:
● Save at root directory of the USB storage device
● Create or place in this folder on the USB Storage Device — The path to the folder on the USB storage
device must be specied when using this le location option. A backslash \ must be used to separate
folder\subfolder names in the path.
5. Select an option from the Condition on Which to Notify: drop-down list, and then click Next.
This setting determines if, or how, users are notied when a Save To USB Quick Set job completes or fails.
The options for the Condition on Which to Notify: setting are:
● Do not notify
● Notify when job completes
● Notify only if job fails
ENWW Set up Scan to USB Drive 85
6. Choose the Scan Settings for the Quick Set, and then click Next.
NOTE: For more information on the available scan settings, see Default scan settings for Scan to USB
Drive setup on page 86
7. Choose the File Settings for the Quick Set, and then click Next.
NOTE: For more information on the available le settings, see Default scan settings for Scan to USB Drive
setup on page 86
8. Review the summary of settings, and then click Finish to save the Quick Set, or click Previous to edit the
settings.
Default scan settings for Scan to USB Drive setup
Table 6-1 Scan settings for Scan to USB Drive Setup:
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the le.
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or millimeters, for
the front side and back side of a job.
Default le settings for Save to USB Setup
Table
6-2 File settings for Save to USB Setup:
Option name Description
File Name Prex Set the default le name prex used for les saved to a network folder.
File Name Default le name for the le to be saved.
Select the User editable check box to make this setting editable at the printer control panel.
File Name Suix Set the default le name suix used for les saved to a network folder.
Duplicate lename suix default [lename]_YYYYMMDDT
86 Chapter 6 Scan ENWW
Table 6-2 File settings for Save to USB Setup: (continued)
Option name Description
File Name Preview Enter a le name, and then click the Update Preview button.
File Numbering Format Select a le name format for when the job is divided into multiple les.
Add numbering when job has
just one le (ex. _1–1)
File Type Select the le format for the saved le.
High Compression (smaller le) Select this setting to compress the scanned le, which reduces the le size. However, the scanning
PDF encryption If the le type is PDF, then this option encrypts the output PDF le. A password must be specied as
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they show
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality images,
Color/Black Specify whether copies are to be printed in color, black and gray, or black only.
Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.
Create Multiple Files Select this setting to scan pages into separate les based on a predetermined maximum number of
Select this setting to add numbering to a le name when the job is only one le instead of multiple les.
Select the User editable check box to make this setting editable at the printer control panel.
process for a High compression le might take longer than for a Normal compression le.
part of the encryption. The same password must be used to open the le. The user will be prompted to
enter a password prior to scanning their job if one has not been set prior to pressing start.
more detail. Lower resolution images have fewer dots per inch and show less detail, but the le size is
smaller.
and they take more time to send.
pages per le.
ENWW Set up Scan to USB Drive 87
Set up Save to SharePoint® (Flow models only)
●
Introduction
●
Before you begin
●
Step one: Access the HP Embedded Web Server (EWS)
●
Step two: Enable Save to SharePoint® and create a Save to SharePoint Quick Set
●
Scan and save a le directly to a Microsoft® SharePoint site
●
Quick set scan settings and options for Save to SharePoint®
Introduction
Use Save the SharePoint® to scan documents directly to a Microsoft® SharePoint site. This feature eliminates the
need to scan the documents to a network folder, USB
the les to the SharePoint site.
Save to SharePoint® supports all scanning options, including the ability to scan documents as images or use the
OCR features to create text les or searchable PDFs.
The feature is disabled by default. Enable Save to Sharepoint® in the HP Embedded Web Server (EWS).
NOTE: The Save to Sharepoint® feature is only available on workow-equipped printers.
ash drive, or email message, and then manually upload
Before you begin
Before this procedure can be completed, the destination folder that the scanned les will be saved to must exist
on the SharePoint site, and write access must be enabled to the destination folder. Save to SharePoint
disabled by default.
Step one: Access the HP Embedded Web Server (EWS)
1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
®
is
88 Chapter 6 Scan ENWW
Step two: Enable Save to SharePoint® and create a Save to SharePoint Quick Set
Follow these steps to enable the feature Save to SharePoint feature and create a Save to SharePoint Quick Set:
1. Using the top navigation tabs, click Scan/Digital Send.
2. In the left navigation pane, click Save to SharePoint®.
NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
3. Select Enable Save to SharePoint®, and then click Apply.
4. In the Save to SharePoint® area of the left navigation pane, click Quick Sets. Click Add to launch the Quick
Set Wizard.
5. Enter a Quick Set Name (for example, “Scan to Sharepoint”) and a Quick Set Description.
6. Select a Quick Set Start Option to determine what occurs after selecting a Quick Set on the printer control
panel, and then click the Next button.
7. Use the following steps to add the path to the SharePoint folder.
a. Click Add on the SharePoint® Destination Settings page to open the Add SharePoint® Path page.
b. Open another browser window, navigate to the SharePoint folder to use, and then copy the folder
path for the SharePoint folder from that browser window.
c. Paste the SharePoint folder path into the SharePoint® Path: eld.
d. By default, the printer overwrites an existing le that has the same le name as the new le. Clear
Overwrite existing les so that a new le with the same name as an existing le is given an updated
time/date stamp.
e. Select an option from the Authentication Settings drop-down menu. Select whether it is necessary to
sign in to the SharePoint site with credentials, or store the credentials within the Quick Set.
ENWW Set up Save to SharePoint® (Flow models only) 89
NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the
Authentication Settings drop-down menu, the logged-in user must have permissions to write to the
specied SharePoint site.
NOTE: For security purposes, the printer does not display credentials entered in the Quick Set
Wizard.
f. Click OK to complete the SharePoint path setup and navigate back to the SharePoint Destination
Settings page.
8. Select Verify folder access prior to job start to ensure that the SharePoint folder specied as the destination
folder is accessible each time the Quick Set is used. If this option is not selected, jobs can be saved to the
SharePoint folder more quickly. However, if this option is not selected
inaccessible the job will fail.
9. Click Next.
10. Set a Condition on Which to Notify: on the Notication Settings page. This setting congures the Quick Set
to either not notify, or to send email messages or print a summary page if a job either completes
successfully or fails. Select one of the following options from the Condition on Which to Notify: drop-down
menu:
● Select Do not notify for the Quick Set to not perform any notication action when a job completes
successfully or fails.
● Select Notify when job completes to for the Quick Set to send a notication when a job completes
successfully.
and the SharePoint folder is
● Select Notify only if job fails to for the Quick Set to send a notication only when a job fails.
Selecting either Notify when job completes or Notify only if job fails requires the Method Used to Deliver
Notication: to be set. Select from the following options:
● Email: Use this option to send an email when the selected notication condition occurs. This option
requires a valid email address in the Notication Email Address: eld.
NOTE: To use the email notication feature, rst congure the email feature on the printer.
● Print: Use this option to print the notication when the selected notication condition occurs.
NOTE: Select Include Thumbnail for either notication option to include a thumbnail image of the rst
page of the scanned page of the job.
11. Click Next.
12. Select options from the Scan Settings page, and then click Next. For more information, see Table 6-3 Scan
settings for Save to SharePoint® on page 92.
13. Select options from the File Settings page, and then click Next. For more information, see Table 6-4 File
settings for Save to SharePoint on page 92.
14. Review the summary of settings, and then click the Finish button to save the Quick Set, or click the Previous
button to edit the settings.
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