HP jetdirect 4200 schematic

HP Print Server Appliance 4200

(J4117A) Contents

Product Overview Product Specifications Getting Started Front Panel Hardware Installation Web Interface for the Appliance Administrator Account TCP/IP Network Settings Microsoft Networking Settings LPD Printers Installing Printers on Clients Backing Up, Restoring, Resetting, Rebooting, and Upgrading the

Appliance Viewing and Printing Diagnostics from the Web Interface

System Messages Troubleshooting Frequently Asked Questions Contacting HP for Support Warranty and Registration Information

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Product Overview

Product Introduction Operation and Management Product Description Compatibility with HP Print Servers Compatibility with Other (Non-HP) Print Servers Technical Specifications Product Updates

Product Introduction

Figure 1: The HP Print Server Appliance 4200

The HP Print Server Appliance 4200 is a state-of-the-art device for managing and monitoring printing over a network. It is a network device that has been designed to provide a quick and easy way to add print capacity without affecting the general purpose server. It has several distinct advantages over conventional network printing configurations which can result in improved performance in both printing and file access. These advantages are discussed below.

Microsoft NT domain security, also known as Microsoft NT Authentication and Authority, is a feature that allows administrators to easily authorize or restrict print administration and services to specific

groups or users by using their existing username and password of the NT 4.0 domain. An NT domain is a logical grouping of network servers and other computers that share a common security and user account for each user. Users log on to the domain, not to individual servers in the domain

Installing printers on each client computer is required in order for clients to be able to print using the appliance. With the Microsoft Point and Print technology, printers are added to the appliance and associated with a factory-installed driver or a driver already added associated with a printer. Clients can be easily set up with access to that printer and its driver without having to install the driver again.

Product Overview

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In a typical network, general purpose servers manage both the printing tasks and the file/application serving. The appliance handles the spooling and network traffic associated with printing, reducing the workload on the general purpose server.

When printing takes place at remote offices or other locations distant from the servers, the speed of printing can be degraded. A appliance installed in a remote office can dramatically increase printing performance by eliminating the need for print requests to travel from the remote office to the central site and back to a remote office printer.

An additional benefit is that if general purpose file/application servers go down, remote office users can still print many jobs directly, using the appliance.

Operation and Management

Once the appliance is configured, virtually no management tasks are required. However, system administrators can monitor print activity, manage the printers, or alter the configuration of the appliance from anywhere on the network using the appliance's web-based graphical user interface and a supported browser.

Product Description

The appliance contains a large disk drive for spooling print jobs from clients. Print jobs are stored on the disk drive. The number of print jobs is only limited by the disk space available on the appliance.

The appliance provides web-accessible printer management and configuration and spools print jobs from the following clients:

Microsoft Windows 95

●

Microsoft Windows 98● Microsoft Windows 2000● Microsoft Windows NT● Microsoft Windows ME● UNIX●

Following are some main features of the appliance:

Off-loads spooling from a UNIX or Windows NT server

●

Easy installation●

Easy management

Can be managed from any supported web browser on the network❍

Virtually no management required once installed❍

●

Supports APC uninterruptible power supplies (UPSs) (simple or basic signaling protocol)● Increases performance of general purpose servers● Easy replication of configuration and printer drivers across appliances● Reduces network traffic●

Product Overview

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Transparent to client users● Easy to pre-configure before shipping to a remote office●

Web configuration interface●

Password security●

Upgradable●

Front panel LCD display and keypad● 10/100Base-TX Ethernet network interface●

Microsoft networking (SMB over IP)●

Support for native Microsoft client printing tools● Compatible with Microsoft's Point and Print technology (automatic driver download from the

appliance to clients)

●

Windows NT Domain Integration● Line Printer Daemon (LPD) support for UNIX clients●

Compatibitility with HP Print Servers

The appliance will work with any HP print server with firmware version x.03 and above.

Compatibitility with Other (Non-HP) Print Servers

Any print server that supports LPD should work with the appliance. The proper LPD remote queue name for the print server might have to be known. Many print servers will work without specifying a remote queue name (use the default HP PRINT SERVER setting); however, some require a special string in order to work. The LPD remote queue name can be obtained from the print server vendor.

Product Updates

When new firmware or other device-specific support information is available for the appliance, the appliance can be notified automatically. On the TCP/IP page, a field "Check for print server appliance firmware updates during each web login" can be checked to enable this feature. If this is checked and new firmware or support information is available, the picture of the applianceappliance image on the Overview page in the web interface will change.

This feature is enabled by default and can be disabled by unchecking this box. Each time an image is retrieved, it is logged like any other visit to HP's website. In addition, each request includes the serial number of the requesting unit. HP uses this to provide support information relative to the specific unit. No personally identifiable information such as user name, email address, or physical address is gathered as part of this process. HP does monitor web logs in order to understand our customers and improve our products. All web transactions are subject to HP's privacy policy which can be found at:http://www.hp.com/country/us/eng/privacy.htm.

Product Overview

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Product Specifications

Model Number System Requirements Language Options Recommended Cables Supported Clients Supported Printers Supported Web Browsers What Ships in the Box Security Features Physical Specifications Electrical Specifications Environmental Specifications Safety Certifications

Figure 1: The HP Print Server Appliance 4200

Model Number

Product Model number HP Print Server Appliance

4200

J4117A

System Requirements

The computer printing to the appliance must be running TCP/IP and have Microsoft Windows 95, 98, NT, 2000, or ME or other operating systems running LPD.

Product Specifications

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Language Options

The following localization options are available for the power cord:

Country Option Code Power Cord

U.S. Canada (excluding Quebec)

ABA 8120-6805

Europe, including: Austria Belgium Finland France Germany Italy Netherlands Norway Portugal Spain Sweden

401 8120-6802

Denmark ACE 8120-6806 Switzerland AR8 8120-6807 United Kingdom

Singapore

ACC 8120-8709

South Africa ACQ 8120-6808 Australia

New Zealand

ABG 8120-6810

Hong Kong AB5 8120-8709

Recommended Power Cords

Standard IEC-320 female power cord; terminated by male plug appropriate for country of use.

Supported Clients

Clients are networked PCs that submit print jobs to the appliance. The appliance can accept print jobs from the following clients:

Windows 95

●

Windows 98● Windows NT 4.0● Windows 2000● Windows ME●

Product Specifications

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Any RFC 1179-compliant LPD client including (not all LPD implementations are RFC 1179-compliant):

HP-UX 10.x and above

❍

Solaris❍ Linux❍ AIX 4.3 and above❍

●

Note: The Microsoft Point and Print feature for Windows NT and Windows 2000 is only supported on an x86 PC.

Note: The appliance supports SNMP MIB2.

Supported Printers

Any printer or print server that supports the LPD protocol should work with the appliance.

Supported Web Browsers

The following web browsers are supported:

Netscape Navigator 4.01 or greater

●

Microsoft (R) Internet Explorer 4.0 or greater (with update version SP1)●

What Ships in the Box

The following are included in the box:

HP Print Server Appliance 42001. Quick Start Poster2. Documentation CD-ROM3. Rubber feet4. Rackmount brackets5. Power cable6.

Security Features

The appliance has a front panel password to prevent unauthorized front panel configuration. It also has a web administrator name and password, which are required to configure the device or manage printers (the default username is admin and the default password is admin). Additional web administrator accounts can be added.

The existing user account information of the NT 4.0 domain (name and password) is used; users or groups of users can be authorized to print through the appliance without requiring the creation of user accounts and passwords on the appliance.

For NT Domain networks, administrators can easily restrict print administration and services to specific groups or users. Valid access levels are:

Print (print, pause, and delete your own print jobs)

●

Manage Documents (print, pause, and delete other user's print jobs)● Full Control (print, pause, and delete other user's print jobs, delete printers, and change security settings

(using native NT tools))

●

Product Specifications

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No Access●

Physical Specifications

Attribute Specification

Dimensions 441 millimeters (mm) (17.4 inches) W x 323 mm (12.7 inches) D x 63

mm (2.5 inches) H Weight 4.6 kilograms (10.1 pounds) Temperature Operating: +5 degrees Celsius (C) to +40 degrees C (41 degrees

Fahrenheit (F) to 104 degrees F)

Non-operating: -40 degrees C to +70 degrees C (-40 degrees F to 158

degrees F) Network connection RJ-45 Serial port DB-9 (supports all APC uninterruptible power supplies with a Simple

Signaling cable (APC part # 940-0020B)) Acoustic noise 52 dB

Electrical Specifications

Attribute Specification

Power requirements 120/240 VAC at 50/60 Hz Power consumption 100-127 VAC/1.0A

200-240 VAC/.75A

Power connection IEC-320

Environmental Specifications

Attribute Specification

Relative humidity 80 percent at 40 degrees C (104 degrees F) Temperature (Operating) +5 degrees Celsius (C) (41 degrees Fahrenheit (F)) to +40

degrees Celsius (104 degrees F) (Non-operating) -40 degrees Celsius (-38 degrees F) to +70 degrees Celsius (158 degrees F)

Product Specifications

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Safety Certifications

Products comply with:

IEC 950: (1991)+A1,A2,A3,A4/EN60950 (1992)+A1,A2,A3,A4

●

UL 1950● CSA 950●

Product Specifications

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Getting Started

What Ships in the Box Steps for Installation and Configuration Hardware Installation Troubleshooting the Appliance

What Ships in the Box

The following items ship with appliance. If something is missing from the box, please contact the HP Dealer or Reseller where the appliance was purchased.

Figure 1: Contents of the box

Steps for Installation and Configuration

To install the appliance, complete these steps:

Unpack the appliance and make sure the six items are included in the box.1.

Attach its rubber feet for desktop, rack shelf, or under-printer installation. For rackmount

installation, click here.

Connect the cables and components.3.

Configure the IP settings using thefront panel (for the first time). The IP address can be changed through the web interface if desired.

Access the web interface.5. Under Network Settings, complete the TCP/IP Network Settings page.6.

Also under Network Settings, complete the Microsoft Networking Settings page to identify the7.

Getting Started

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WINS server address and the Windows NT domain or workgroup. For NT Domain security, complete the other fields on this page.

Install printers on clients.8. Back up the settings.9.

Be sure to register the appliance (http://www.hp.com/go/printappliance_registration).10.

Getting Started

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Front Panel

The following activities can be performed from the front panel:

Start Up or Shut Down the Appliance Configure the IP Address for the Appliance Set or Change the Front Panel Password Troubleshoot the Appliance

The front panel on the HP Print Server Appliance 4200 has the following components:

LEDs

There are four indicator lights (LEDs) on the front of the appliance. Understanding how the lights function is important for proper operation of the appliance. This document describes normal and problem LED status displays.

LED LED Name Description

Power LED ON when power is supplied to the appliance and it is turned on.

Network Activity LED LIT when there is a connection between the appliance and other network

devices. BLINKS when there is network activity between the appliance and other network devices.

Disk Activity LED ON when there is disk activity on the appliance.

Alert LED OFF during normal operations (ON during bootup and shutdown).

Front Panel

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Power Button - Starting Up and Shutting Down the appliance

Press the Power button to power up the appliance. The bootup process begins. When the device is powered on, the Power LED is lit. To turn off the aappliance press the Power button and wait for about 20 seconds for the appliance to power down. The appliance performs an orderly shutdown.

If print jobs are printing when the appliance is powered down, the print jobs will not be completed. Jobs waiting to be printed will resume printing when the appliance is fully booted. If theappliance loses power unexpectedly and is not powered down, spooled print jobs that had not yet begun printing or print jobs that were in the middle of printing will resume printing when power is restored and the appliance is powered up again. If, however, the integrity of the appliance or print jobs are compromised, print jobs that were not spooled would have to be resent.

Front Panel Display

The LCD display has two rows of 16 characters or spaces. It is used to display the status of the appliance and to display configuration information entered at the front panel. The following arrow buttons are displayed on the front panel:

Indicates that the menu can scroll. scrolls up, scrolls down.

Indicates that choices can be toggled through.

Enter and Cancel Buttons

Enter. Accept changes or begin an operation.

Cancel changes or end an operation.

Direction Buttons

Up. Press this button to return to the previous menu item or step of a procedure. If Enter hasn't been pressed, changes will not be applied.

Down. Press this button to advance to the next menu item or step of a procedure.

Left. When there is a choice of options (as indicated in the front panel display), press this button to toggle backward through the choices.

Right. When there is a choice of options (as indicated in the front panel display), press this button to toggle forward through the choices.

Numeric Keypad

The numeric keypad has buttons for the numbers 0-9. Above the keys are letters of the alphabet, like the keypad on a telephone.

Use the numeric keypad to enter numeric values, such as IP address, subnet mask, etc., when configuring the appliance. The letters above the keys can be useful as a mnemonic aid when entering the device's password.

Front Panel

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Making Entries

Use and on the front panel to move the cursor in the front panel display. Enter only numbers from the keypad. When the entry is complete, press .

Messages on the Front Panel

When the appliance is powered up, it executes a series of self tests. It then displays a series of messages, including "Booting... Configuring... Validating... Extracting... Formatting..." etc.

When the startup process is complete, the appliance displays a repeating series of normal operating messages.

The first line of the display shows the appliance name which can be entered from the web interface during configuration (on the Microsoft Networking Settings page). If the name is not entered in the web interface, the default name, based on

the device's MAC address, is displayed. The second line of the display shows date, time, IP address, and firmware version in a repeating sequence.

Starting Front Panel Operation

There are two front panel operations: Configuration and Password.

Press

once to begin front panel operations.

Press again to go to the Change Configuration function. Press to go to the Change Password function.

Setting or Changing the Front Panel Password

There are two types of passwords that can be set for the appliance: a front panel password (one per appliance) and an

administrator password (can be multiple accounts, but there must be at least one), which enables access to the web

interface to manage the appliance. The front panel password is discussed in this section. There is no front panel password until it is set. This password limits access to front panel functions. A password will

prevent unauthorized configuration changes. After the front panel password is set, it must be entered before future configuration tasks can be performed at the front panel display.

To set or change the front panel password, press

once. The following screens are displayed:

Press .

Front Panel

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Enter a new password and press .

Retype the new password and press .

The front panel displays this message briefly.

Press to end the operation and the device will return to the display of normal operating messages.

Or, after a moment, it will display normal operating messages.

Configuring the IP Address Using the Front Panel

Configuring the IP Address Manually Configuring the IP Address Using DHCP

These procedures explain how to manually configure an Internet Protocol (IP) address on the appliance using the front panel. (The TCP/IP page in the web interface can also be used to do the same.) Configuring the IP address allows the

appliance to route print tasks properly. If the network does not use Dynamic Host Configuration Protocol (DHCP), use the front panel of the appliance to

manually enter the IP address, subnet mask, and default gateway.

To begin configuring the IP address for the appliance, press

once. The following screen is displayed:

Press again to go to the Change Configuration function. (Pressing starts the Change Password process.)

The display shows Manual mode. Press or to toggle between DHCP and manual modes.

Press

to cancel the operation and go to the main display, or press to continue the configuration process.

Configuring the IP Address Manually

In Manual mode, the following is displayed:

Display Action

Front Panel

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Use the number buttons on the front panel of the appliance to enter the IP address. Press

Use the number buttons on the front panel of the appliance to enter the subnet mask. Press

Use the numbers on the front panel of the appliance to enter the default gateway. Press

Press .

After a moment, the appliance will resume displaying normal operating messages if the IP address entered is valid.

Configuring the IP Address Using DHCP

In DHCP mode, the following is displayed:

Display Action

The "=" will appear in the display.

Press twice to display this message.

Press .

After a moment, the appliance will resume displaying normal operating messages.

Use the web interface to further configure the appliance. Refer back to the Getting Started procedures, or refer directly to information about using the web interface to further configure the device.

Front Panel

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Hardware Installation

Desktop/Rack Shelf/Under-Printer Installation Rackmount Installation Cable Connections Troubleshooting the Appliance

This document explains how to connect the components of the appliance. When installing the hardware for the appliance, be certain to carefully follow all instructions to ensure the proper connection and function of the appliance.

Desktop/Rack Shelf/Under-Printer Installation

Use the following procedure to perform the desktop/rack shelf/under-printer installation:

CAUTION: For under-printer installation, the appliance can support printers that weigh up to 60 pounds. Do not place heavier printers on the appliance.

Turn the appliance so it rests on its top.1. The appliance ships with a set of four self-adhesive rubber "feet" on a paper backing sheet.

Remove each foot from the paper backing. Install each foot on the bottom of the appliance in the indentation provided. Press each foot firmly into place.

Turn the appliance over so it rests on its rubber feet.3. Locate the appliance for easy access to a power source and network connection. It may be located

on any solid surface, in a rack shelf, or under a printer.

Connect cables.5.

Rackmount Installation

The appliance may be rack-mounted into industry-standard instrument/computer racks. The appliance is shipped with a pair of rack-mount brackets with four screws. There are also four screws for mounting the brackets to the appliance in the rack.

The appliance requires 1.5 rack units (RU) of vertical space. It does not require rails for rack mounting. Note: The rackmount installation should be performed by an experienced individual, using appropriate

tools, and exercising appropriate safety precautions. Use the following procedure to perform the rackmount installation:

Attach the rackmount brackets to the sides of the appliance.1.

Hardware Installation

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Position the appliance in the rack.2. Install the appliance into the rack. Use all of the provided screws in both vertical rails of the rack.

Caution: To prevent unstable mounting of the appliance, Hewlett-Packard recommends using two screws per bracket.

Now the cables should be connected.4.

Cable Connections

Use the following steps to connect the cables:

DB-9 Serial Port (supports all APC uninterruptible power supplies with a Simple Signaling cable (APC part # 940-0020B))

RJ-45 Network Jack2. Power Receptacle3.

●

Connect a twisted pair network cable (not included) with an RJ-45 connector to the RJ-45 jack on the back of the appliance (see Figure 1, number 2).

Connect the other end of the network cable to a network port.2. If using an APC uninterruptible power supply (UPS), connect a Simple Signaling cable from the

UPS to the DB-9 serial port on the back of the appliance. Note: The Simple Signaling cable is not included with the appliance or with the APC UPS. This

cable can be ordered from APC (APC part # 940-0020B).

Connect the power cable to the power receptacle on the back of the appliance. Note: Make certain that air flow is not restricted around the back of the unit.

Connect the other end of the power cable to a power source. If a UPS is being used, connect the power cable to the UPS.

Hardware Installation

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Turn on the appliance by pressing the Power button on the front panel.6.

For initial installation, the IP address for the appliance can now be configured. Refer back to the Getting

Started procedures, or refer directly to information about configuring IP addresses.

Hardware Installation

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Web Interface for the Appliance

Supported Web Browsers Accessing the Web Interface Menu Overview Page Changing the Date and Time

The appliance contains an embedded web server. The web server allows administrators to manage the configuration of the appliance, review the status of the device, and view print jobs from your web browser.

This document explains what can be configured through this interface and how to access the web

interface on the appliance.

Supported Web Browsers

The following web browsers are supported:

Netscape Navigator 4.01 or greater

●

Microsoft (R) Internet Explorer 4.0 or greater (with update version SP1)●

Accessing the Web Interface

Follow these steps to access the web interface:

Open the web browser.1. In the Location field (Netscape Navigator) or Address field (Microsoft Internet Explorer), enter the

IP address of the appliance, as displayed on the front panel liquid-crystal display (LCD) (for example: http://10.1.2.3). Or, enter the DNS name of the appliance (if the DNS server has been configured with the correct name entry).

Enter the administrator name and password. (The default is "admin" for the username and "admin" for the password.) The Overview page is displayed with the menu on the left.

The Overview page displays general information about the appliance.

Web Interface for the Appliance

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The menu is always displayed on the left side of the any displayed page in the web interface. Click on any of the following topics listed on the menu for more information:

General

Overview Date/Time Administrator Account Install Upgrade Restart Appliance

Network Settings

TCP/IP Microsoft Networking LPD Settings

Print Services

Printers Driver Management

Backup/Restore

Backup Settings Restore Settings

Overview Page

The following information is displayed on the Overview page:

Print Server Appliance Name Name as entered on the Microsoft Networking Settings page under

Network Settings.

IP Address IP address for the appliance as entered on the TCP/IP page under

Network Settings. MAC Address Hardware address for the appliance. Serial Number Serial number for the appliance. Firmware revision Firmware revision number currently on the appliance. Printers Number of printers currently managed by the appliance.

Web Interface for the Appliance

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Jobs Pending Number of print jobs waiting to be printed for all of the printers

managed by the appliance.

Changing the Date and Time

Use the Date and Time Configuration page to set the date and time of the appliance.

Field Name Description

Date Enter the date in the format: mm/dd/yyyy. The complete year must be specified.

Leading zeroes may be omitted. (For example: "1/1/1999" and "12/25/2001".)

Time Enter the time in the format: hh:mm:ss. The seconds and leading zeroes may be

omitted. (For example: "5:35" and "12:00:00".)

AM/PM Use the drop-down box to select AM or PM. The 24-hour time format is not

supported.

Time Zone Select the appropriate time zone from the drop-down box.

Click Cancel to keep the time and date at their previous values, or click Apply to set the date and time.

System Messages for Data and Time

Web Interface for the Appliance

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Configuring the Administrator Account

Administrator Accounts Using Native NT Tools for Administration Administrator Accounts Page Adding an Administrator Account Changing the Password for an Existing Administrator Account Deleting an Administrator Account Related System Messages Troubleshooting

Administrator Accounts

Use the Administrator Accounts page to change passwords or add administrator account names. There can be multiple administrator accounts for the appliance, but all accounts have the same privileges. Any administrator can delete any other administrator's account, but the last administrator's account cannot be deleted.

The web passwords for the administrator accounts are stored on the appliance and are NOT synchronized with the NT domain controller, even if the administrator account is identical to the name of a user in the domain. Since the password used for web-based administration is sent over the network in clear text, it should be different from the one used for the NT domain.

Note: The administrator account name and password are not related to the front panel password of the appliance, which is set and changed through the front panel.

Using Native NT Tools for Administration

When NT domain authentication is enabled, and the name of one of the appliance administrator accounts matches the name of a domain user, then that domain user can use the NT tools to manage the appliance, printers, and print jobs. All NT domain administrators can use NT tools to manage the appliance, even if a domain administrator does not have an administrator account for the appliance.

When NT domain authentication is not enabled, an administrator account must be configured through the web interface using the same name and password as the account used to log into the NT or Windows 2K workstation from which the native tools will be launched.

Configuring the Administrator Account

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Administrator Accounts Page

The Administrator Accounts page lists all administrator accounts for the appliance.

Administrator Accounts Page

Page Field Names

Description

Administrator Name

Lists all administrator accounts added to the appliance.

Administrator Properties

After an administrator account has been added, click the icon for that account to change the password. The Administrator Properties page will be displayed.

Delete (Available when there is more than one administrator account) After an

administrator account has been added, click the icon for that account to delete it.

To delete an administrator account, follow these steps:

Log on to the web interface.1. On the menu under General, click Administrator Accounts.2. Click "Delete" next to the administrator account to delete. Two confirmation

messages are displayed.

Click OK. The Administrator Accounts page will be displayed again.4.

Configuring the Administrator Account

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To access the Administrator Accounts page, follow these steps: CAUTION: If all administrator passwords are forgotten, the only way to gain access to the appliance is

to reset the appliance to factory defaults (using the front panel). After the appliance is reset to factory defaults, all configuration information will be lost including network settings, printers, and possibly

revert to a previous version of the firmware.

Log on to the web interface. (The default is "admin" for the username and "admin" for the password.)

On the menu under General, click Administrator Accounts. The Administrator Accounts page is displayed.

Adding an Administrator Account

Additional administrator accounts can be added on the Add an Administrator page:

Add an Administrator Page

Page Field Names Description

Administrator Name Enter the new administrator name (must be unique for the appliance). The

administrator name is case sensitive and can contain alphanumeric characters and the following special characters: ~ ` ! @ $ % ^ ( ) - _ { } ..

Configuring the Administrator Account

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Password Enter the password. The password is case sensitive and can contain

alphanumeric characters and the following special characters: ~ ` ! @ $ % ^ ( ) - _ { } ..

Note: The appliance will accept a null or blank password.

Confirm Password Enter the password again to confirm it (if there is a password). Then click OK

to add this administrator to the appliance.

To add an administrator account, follow these steps:

Log on to the web interface.1. On the menu under General, click Administrator Accounts. The Administrator Accounts page is

displayed.

Click "Add User". The Add an Administrator page is displayed.3. Complete the fields as described below.4. Click OK. The message "Administrator Account Added" is displayed.5.

Configuring the Administrator Account

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Changing the Password for an Existing Administrator Account

The password for an existing administrator account can be changed on the Administrator Properties page:

Log on to the web interface.1. On the menu under General, click Administrator Accounts. The Administrator Accounts page is

displayed.

Click the "Administrator Properties" button next to the administrator account to change. The Administrator Properties page for that account is displayed.

Type the new password in the New Password field.4. Repeat the password in the Confirm New Password field.5. Click OK. The Administrator Accounts page will be displayed.6.

Once the administrator account name and password have been changed, the current browser session is no longer authenticated. Re-connect to the appliance, using the new administrator account name and password.

Configuring the Administrator Account

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TCP/IP

TCP/IP Network Settings Configuring the Appliance Using the Web Interface Related System Messages Troubleshooting the Appliance

TCP/IP Network Settings

The TCP/IP Network Settings page is accessible under Network Settings on the menu. On this page, administrators can configure:

the IP address

●

subnet mask● gateway● Domain Name Server (DNS) address● DNS Domain Name●

TCP/IP

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Field Name Description

Obtain an IP address automatically using DHCP

Select this option for the appliance to be automatically configured using Dynamic Host Configuration Protocol (DHCP). Ensure that a valid DHCP server and address leases are available. If DHCP was chosen, the IP address, subnet mask, and default gateway will be automatically configured.

Manually specify IP information Select this option to manually specify the IP address

information for the appliance. Each field must be entered manually.

IP address Enter an IP address without leading zeroes (for example:

"10.1.2.3"). Subnet mask Enter a subnet mask (for example: "255.0.0.0"). Default gateway Enter the IP address of the default gateway used to

access other networks or subnets. This enables the

appliance to communicate with devices (such as printers

and PCs) on different subnets.

If a gateway is not available, or if the address of the

gateway is unknown, enter the same IP address used for

the appliance, or leave this field blank (or empty). Domain Name Server (DNS) Address The DNS enables network resources (such as PCs and

printers) to be specified by by their friendly names

instead of their IP addresses. In order to use this

functionality, specify the DNS server by its IP address,

not by its friendly name. Once the DNS is specified, use

friendly names across other configuration areas of the

appliance (such as the queue configuration screen). If the

network does not have a DNS, leave this field blank (or

empty). DNS Domain Name The DNS domain name. For example, a server named

mail.hp.com (hp.com is the DNS name and mail is the

hostname).

The domain name must match standard naming

conventions. The name must be alphanumeric. It may

also contain dashes ( - ) (for example :

mycompany.com).

If the network does not have a DNS domain name,

"defaultdomain" is entered as the default.

TCP/IP

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Check for Print Server Appliance firmware updates during each web login

The Overview page can display new information

regarding the appliance if this box is checked.

Configuring the Appliance Using the Web Interface

At a workstation, access the web browser.1. Log on to the appliance as an administrator (The default is "admin" for the username and "admin"

for the password.)

Complete the TCP/IP Network Settings screen. See the description of the fields (above) for more information.

Click Apply.4.

After this screen has been completed, complete the Microsoft Networking Settings page to identify the WINS server address and the Windows NT domain or workgroup. For the Windows NT domain security

feature, complete the other fields on that page.

TCP/IP

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Microsoft Networking Settings

Microsoft Networking Settings Page Microsoft NT Domain Security Features Adding the Appliance to a Domain Enabling and Disabling Microsoft NT Domain Security Granting Access or Authority to Groups Related System Messages Troubleshooting the Appliance

Microsoft Networking Settings Page

The Microsoft Networking Settings page is accessible under Network Settings on the menu. On this page, administrators can:

change the appliance name

●

identify the WINS server address● identify the Windows NT domain or workgroup● enable Microsoft NT Domain security●

Field Name Description

Print Server Appliance Name Enter a name for the appliance. The appliance name will

be displayed:

In the Network Neighborhood on each client workstation. The Network Neighborhood is visible from Microsoft Windows Explorer.

●

On the Overview page in the web interface for the appliance

●

On the front panel of the appliance.●

If the network uses DNS to identify network resources, this name should match the DNS name. Otherwise, any name will work. The name may contain up to 220 alphanumeric characters. It may also contain dashes( - ) and periods (.).

Microsoft Networking Settings

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WINS Server Address (Windows Internet Name Server) Enables network

resources (such as PCs and printers) to be specified by by their friendly names instead of their IP addresses. In order to use this functionality, specify the WINS server by its IP address, not by its friendly name. Once the WINS server is specified, use friendly names across other configuration areas of the appliance (such as the queue configuration screen).

If the network does not have a WINS server configured, leave this field blank. Without a WINS server configured, Windows 95, 98, and ME clients may be unable to print to a appliance located on a different subnet. NT domain integration may behave unpredictably if this field is blank.

Windows NT Domain or Workgroup Specify the Windows NT domain or workgroup this

appliance belongs to. The appliance will appear under this name in Network Neighborhood.

Enable NT Domain Authentication Check this box to enable NT domain security for the

appliance. Uncheck the box to disable NT domain security. (The default is disabled.)

Domain Membership Status The current status of the appliance's membership in the

NT domain.

Automatically discover NT Domain Controllers

Select this to automatically discover the NT domain controller for the domain or workgroup as specified above in the "Windows NT Domain or Workgroup" field.

Manually specify NT Domain Controllers

Select this to manually specify the domain controllers.

Domain Controller Enter the domain controller's name or IP address to be

added to the list of Configured Domain Contollers; use the Add button to add it to the list.

Microsoft Networking Settings

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Specified Domain Controllers List of specified domain controllers to use for username

and password validation. The print appliance will try to communicate with the first domain controller in the list. If the print appliance cannot communicate with the first one, it will then try the second domain controller in the list, and so forth. Use the Move Up and Move Down buttons to reorder the domain controller names in the list. Use the Remove button to take a domain controller off the list. (This is only valid when in manual mode.)

Create account in the NT Domain for this device

Check this to create a new computer account for the appliance in the NT domain; then enter the domain administrator username and password below.

Domain Administrator Name A valid administrator's name as stored on the NT Domain

Controller.

Domain Administrator Password A valid administrator's password as stored on the NT

Domain Controller.

Microsoft Networking Settings

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To complete the Microsoft Networking Settings page, follow these steps:

At a workstation, access the web browser and enter the IP address for the appliance.1. Log on to the appliance as an administrator. (The default is "admin" for the username and "admin"

for the password.)

Under Network Settings on the menu, select Microsoft Networking Settings. (See the description

of the fields above for more information.)

Complete the Print Server Appliance Name field.4. Complete the WINS Server Address field.5. Complete the Windows NT Domain or Workgroup field.6.

Microsoft Networking Settings

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If the security feature for Windows NT authentication and authority is being used, complete the other fields on this page.

Click Apply.8.

Hewlett-Packard recommendeds backing up the settings after this page is completed.

Microsoft Windows NT Domain Security Features

Microsoft NT domain security is a feature that allows administrators to easily authorize or restrict print administration and services to specific groups or users by using their existing username and password of the NT 4.0 domain. An NT domain is a logical grouping of network servers and other computers that share a common security and user account for each user. Users log on to the domain, not to individual servers in the domain.

The NT domain security feature provides the following features:

Seamless integration for the print client user (the native tools for printing and managing personal documents work the same as they do with Microsoft NT spoolers).

●

Assignment of permissions are on a per-printer basis.● Disabling and enabling NT domain security and authority without losing configuration

information.

●

Setting or changing permissions using the web interface or native NT tools.● Specifying selected groups that can have one of the following four permission levels for each

printer, using native NT tools:

Print (print, pause, and delete your own print jobs)

❍

Manage Documents (pause and delete other user's print jobs)❍ Full Control (print, pause, and delete other user's print jobs, delete printers, and change

security settings)

❍

No Access❍ Special Access (for some Windows 2000 permissions that do not map directly to the above

four permission levels)

❍

●

Adding the Appliance to a Domain

There are two ways to add the appliance to a domain:

Complete the fields on the Microsoft Networking Settings page. Set the appliance name and then, at a minimum, complete the following fields:

"Create account in the NT Domain for this device"1. "Domain Administrator Name"2. "Domain Administrator Password"3.

●

Microsoft Networking Settings

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Create a machine account on the domain controller using Server Manager.

Log on to the NT server as an NT administrator.1. Add the appliance to the domain using the Server Manager.2. Log on to the appliance as Appliance Administrator using the appliance's web interface.

(The default is "admin" for the username and "admin" for the password.)

Set the NT domain name on the Microsoft Networking Settings page by completing the "Windows NT or Workgroup" field.

●

Enabling and Disabling Microsoft NT Domain Security

The administrator can, at any time, turn on or off NT domain security. If NT domain security is on and the appliance cannot communicate with the domain controller over the network, users will not be able to print using the appliance. The administrator can turn off NT domain security, which would enable users to continue printing although no security will be enforced. To disable NT domain security, access the

Microsoft Networking Settings page, and make sure the box for "Enable NT Domain Authentication" is

not checked. The administrator accounts on the appliance are locally managed administrator accounts and are always

accessible through the web interface.

Granting Access or Authority to Users and Groups

On the Printer Properties - Security page, assign domain users and/or groups appropriate access for that printer. The NT Users/Groups list box contains all of the group or user names within the selected NT

domain. Select from this list to grant access to the printer and click Add. After the group has been granted access, its name will be moved from the NT Users/Groups list box to the Current Assignments list box.

Microsoft Networking Settings

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LPD Settings

LPD Settings Configuring LPD Printing System Messages for LPD Settings Troubleshooting the Appliance Configuring Printing for UNIX Clients

This feature enables the Line Printer Daemon (LPD) protocol (sometimes referred to as "BSD compatible" network printing) to spool and control print jobs on the appliance from any RFC 1179-compliant LPD client including (not all LPD implementations are RFC 1179-compliant):

HP-UX 10.x and above

●

Solaris● Linux● AIX 4.3 and above●

LPD print jobs are visible to Windows clients, but Windows users cannot manage (pause, resume, restart or cancel) them unless that user has the appropriate administrative rights on the appliance.

Both UNIX and Windows clients can simultaneously print to the same printer regardless of whether a printer driver has been associated with with printer.

As a default, LPD printing is enabled for all hosts. Administrators can restrict printing to a certain set of hosts, if desired.

Note: The appliance does not process control files for printing options such as number of copies. Instead it will pass this information straight through to the target device and the target device may choose to handle or ignore these options.

LPD Settings

On the LPD Settings page, the administrator can enable or disable LPD printing.

Field Name Description

Disable LPD printing Disables LPD printing and print job management from any and all

hosts.

Enable LPD printing from ALL hosts

Enables LPD printing and print job management from any and all hosts (default).

LPD Settings

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Enable LPD printing from specified hosts

Enables LPD printing and print job management from the hosts entered in the Host Names list on this screen. If this is selected, the fully qualified domain name or IP address of each computer system using LPD must be entered. (Without the fully qualified name, this will not work.)

Host Name or IP Address Enter the hostname or IP address to be added to the "Specified Hosts"

list. This field is only active when "Enable LPD printing from specified hosts" is selected. For example, hostname.domain.com or

1.160.10.240.

Specified Hosts Host names permitted to print and manage print jobs using LPD. This

field is active only when "Enable LPD printing from specified hosts" is selected.

Configuring LPD Printing

To enable or disable LPD printing, follow these steps:

Log on to the Administrator page of the web interface.1. On the menu, under Network Settings click LPD Settings.2.

Complete the fields as described above.3.

LPD Settings

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Managing Printers

Printers Option Adding a Printer Deleting a Printer Viewing and Managing Print Jobs Printer Properties Printer Drivers Installing Printers on Clients Related System Messages Troubleshooting the Appliance

Printers Option

After Printers is selected from the menu in the web interface, the Printers page is displayed. On this page, administrators can:

view and manage print jobs● add printers● modify existing printers● delete a printer (and all of its jobs)●

Printers Page

Field Names Description

Printer Name Name of the printer as entered in the Printer Name field on the Add Printer page in the web

interface. This name is displayed in Network Neighborhood as an available printer configured on the appliance. The printer name can be up to 79 characters long, including alphanumeric characters and the following special characters: _ - . ?

(Printer names longer than 12 characters might cause problems with Windows 9x and ME or MS-DOS clients. Various LPD implementations might also have length restrictions.)

IP Address or Hostname

IP address or hostname of the printer that will be servicing the print jobs in this queue. This may be the IP address or the DNS name of the network printer. In order to use the DNS name, a DNS server address must be configured on the appliance in the Microsoft

Networking Settings page.

Managing Printers

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Status Status of the printer:

Active: indicates the printer is available and ready to print if a print job is sent to it

●

Paused: the administrator has paused printing for this specific printer● Jobs Number of print jobs waiting to be printed on the corresponding printer. Printer

Properties

Displays the Printer Properties - General page. Use this page to:

display and/or modify the properties of a selected printer, including the printer's name,

IP address, or description

●

pause and resume printing from the printer●

print a test page● View Jobs View print jobs for a specific printer. The Print Jobs page will be displayed.

Delete Printer To delete a printer from the appliance, follow these steps:

Find the printer to delete from the appliance and click

on that same line.1.

The message, "Are you sure you want to delete the printer and all of its print jobs?" is

displayed.

Click OK. The selected printer and all of its print jobs will be deleted.3.

Or, delete a printer through Network Neighborhood:

Find the appliance in Network Neighborhood.

●

Open the Printers folder.●

Right-click on the printer and click Delete.●

Highlight the printer and press the Delete key on your keyboard.●

Managing Printers

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Adding a Printer to the Appliance

There is no limit to the number of printers that can be added to the appliance. However, printing performance may degrade if there are many heavy-use printers on the appliance.

Both UNIX and Windows clients can simultaneously print to the same printer. UNIX clients ignore any Windows driver selections.

The following printer drivers are factory-installed. These drivers, and any others that have been added to the appliance, can be associated with a printer on the appliance.

HP LaserJet 4 series printers

●

HP LaserJet 5 series printers● HP LaserJet 6 series printers● HP LaserJet 4000 series printers● HP Color LaserJet 4500 series printers● HP LaserJet 5000 series printers● HP LaserJet 8000 series printers● HP Color LaserJet 8500 series printers●

After the printer has been added to the appliance, a new printer driver can be added through Network

Neighborhood.

To add a printer, follow these step:

Select Printers under Print Services on the menu.1. Click "Add Printer". The following three pages will be displayed:

Managing Printers

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Identify Printer: Enter the IP address or hostname and the network connection for the printer being added.

Identify Printer Page

Field Names Description

IP Address or Hostname IP address or hostname of the printer that will be servicing the print

jobs in this queue. This may be the DNS name or the IP address of the network printer (for example, hpprinter.mycomputer.com or

192.0.0.192) . In order to use the DNS name, a DNS server address must be configured on the appliance in the TCP/IP Network Settings page. The name must be alphanumeric and can contain dashes ( - ) and periods (.).

Network Connection: HP JetDirect internal card or single-port external box: Select

this if the printer has an internal HP JetDirect print server card, or is connected to an external single-port HP JetDirect print server.

■

HP JetDirect 3-port external box: Some external HP print servers support more than one printer (for example, the HP JetDirect 500X). For these cases, choose which port the printer is connected to.

■

Other print server: Select this option if the target print server is not an HP JetDirect print server. Many print servers will work with the default selections of Hewlett-Packard JetDirect Print Server selected. If, however, the print jobs do not appear on the printer, select this option and complete "Remote Queue Name" with the remote queue name recommended by the print server manufacturer. Refer to the lpr or UNIX printing section of the print server manual.

■

❍

Managing Printers

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Printer (Queue) Name: Enter the printer name and description.

Printer (Queue) Name Page

Field Names Description

Printer Name The printer name is displayed in Network Neighborhood as a printer configured

on the appliance. It can be up to 79 characters long, including alphanumeric characters and the following special characters: _ - + , .

(Printer names longer than 12 characters might cause problems with Windows 9x and ME or MS-DOS clients. Various LPD implementations might also have length restrictions.)

Printer Description (optional)

Description of the printer.

Hide this printer in Network Neighborhood

Select this option to hide this printer's name in Network Neighborhood for clients. (This does not prevent the printer from being used, just from being displayed in Network Neighborhood.)

❍

Managing Printers

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Print Banner Page with each print job

Select this option to insert a banner page at the beginning of each print job. (The contents of the banner page are not configurable.)

Printer Driver for Windows Point and Print Clients: Select the printer driver for the printer being added.

Printer Drivers for Windows Point and Print Clients Page

Field Names

Description

Client Printer Driver

Displays all printer drivers currently installed on the appliance, and highlights the driver currently associated with the specified printer. To change the driver for the printer, highlight a different driver and click Apply.

❍

Managing Printers

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Note: If the printer driver for the printer is not displayed in the drop down list on this page, select "HP LaserJet 4". Then follow these steps to add the printer driver and associate it with the printer just

added.

Note: After the appliance has been configured and drivers have been associated with printers, the configuration should be backed up.

Viewing and Managing Print Jobs

Use the Print Jobs page to view the jobs for a selected printer:

Print Jobs Page

Field Names Description

File Name Name of the file(s) or print job(s) for this printer. User Name of the client user who submitted each print job. Size Size of the print job (in bytes).

Managing Printers

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Status Status of the print job:

Printing: currently printing on the printer

●

Paused: user paused the print job● Spooling: job is being spooled to the appliance by a client● Queued: job is queued and is waiting to be printed● Unknown: error occurred; unknown status

(the user should delete the print job with this status)

●

Under Print Services on the menu, select Printers.1. Find the appropriate printer and click "View Jobs" for that same line. The Print Jobs page is displayed.2.

To delete a print job, click

on the line for the print job.3.

Click refresh to update the page or click OK to return to the Printers page.4.

Printer Properties

The following tabs are available at the top of the page when Printer Properties is selected for a printer:

General (default) Drivers Security

Managing Printers

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Printer Properties - General Page

The General page appears when "Printer Properties" is selected on the Printers page for a specific printer. Use this page to:

display and/or modify the properties of a selected printer, including the printer's name, IP address, or description

●

pause and resume printing from the printer● print a test page●

Printer Properties - General Page

Field Names Description

IP Address or Hostname IP address or hostname of the printer that will be servicing the print

jobs in this queue. This may be the DNS name or the IP address of the network printer (for example, hpprinter.mycomputer.com or

192.0.0.192) . In order to use the DNS name, a DNS server address must be configured on the appliance in the Network Settings page.

The name must be alphanumeric and can contain dashes ( - ). Printer Description (optional) Description of the printer. Network Connection: HP JetDirect internal card or single-port external box: Select

this if the printer has an internal HP JetDirect print server card, or is connected to an external single-port HP JetDirect print server.

●

HP JetDirect 3-port external box: Some external HP print servers support more than one printer (for example, the HP JetDirect 500X). For these cases, choose which port the printer is connected to.

●

Other print server: Select this option if the target print server is not an HP JetDirect print server. Many print servers will work well with the default selections of Hewlett-Packard JetDirect Print Server. If, however, the print jobs do not appear on the printer, select this option and complete "Remote Queue Name" with the remote queue name recommended by the print server manufacturer. Refer to the lpr or UNIX printing section of the print server manual.

●

Hide this printer in Network Neighborhood

Select this to hide this printer's name in Network Neighborhood for

clients. (This does not prevent the printer from being used, just from

being displayed in Network Neighborhood.) Print a banner page with each print

job

Select this to print a banner page preceding every print job. (The

contents of the banner page are not configurable.) Pause printing from this printer Check this box to pause printing from this printer. To resume printing

from this printer, clear this box.

Managing Printers

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To make any changes to this page, follow these steps.

Under Print Services on the menu, select Printers.1. Click Printer Properties for the printer.2. If desired, make any changes to the printer's properties.3. If desired, click "Print Test Page" to print a test page. For more information about test pages, see

Diagnostics (under General on the menu).

Click OK. The Printers page is displayed again.5.

Printer Properties - Drivers Page

The Printer Properties - Drivers page appears when "Printer Properties" is selected for a printer, and then the Drivers tab at the top of the page is selected.

The Drivers page displays all printer drivers that are installed on the appliance. A different printer driver can be selected in the list of already installed drivers for the specified printer. (See also Printer Driver Management.)

Printer Properties - Drivers Page

Managing Printers

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Field Name Description

Printer Name Name of the printer as entered in the Printer Name field on the Add Printer page in the

web interface. This name is displayed in Network Neighborhood as an available printer configured on the appliance.

Client Printer Driver Displays all printer drivers added to the appliance, and highlights the driver currently

associated with the specified printer. To change the driver for the printer, highlight a different driver and click OK.

Printer Properties - Security Page

The Printer Properties - Security page appears when "Printer Properties" is selected for a printer and then the Security tab at the top of the page is clicked. The Security page shows printer security information if NT Domain security is enabled (an NT domain is specified on the Microsoft Networking Settings page).

Note: Microsoft Windows 2000 permissions that do not map directly to the four access levels of Windows NT (Print, Manage, Full Control, and No Access) appear as "Special Access".

Printer Properties - Security Page

Field Name Description

List Names from The drop-down list contains names of the primary domain and all trusted domains.

Managing Printers

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Type of Access Lists possible access rights that can be assigned to users and/or groups. Highlight the

desired access level and then select the user(s) and/or group(s) in the NT Group field.

NT Groups Shows all of the NT groups on the domain specified in the above field. To show users

also, click Show Users. After the Type of Access is selected, rights can be assigned to a group or user. Highlight the group or user and click Add. The user or group will be added to the list shown under Current Assignments with the level of access indicated. (To highlight multiple groups/users, use the Control or Shift key.)

Current Assignments Lists all groups and/or users with their access rights. Valid access levels are:

Print (print, pause, and delete your own print jobs)

●

Manage Documents (print, pause, and delete other user's print jobs)● Full Control (print, pause, and delete other user's print jobs, delete printers, and

change security settings (using native NT tools))

●

No Access● Special Access (for some Windows 2000 permissions that do not map directly

to the above four permission levels)

●

Managing Printers

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Printer Drivers

Printer Driver Management Adding New Drivers to the HP Print Server Appliance System Messages

Printer Driver Management

System Messages for Driver Management

Printer drivers are factory-installed, or they might already be loaded from a previously-added printer. (Drivers can also be loaded after the printer is added to the appliance through Network Neighborhood.) Drivers that have been

factory-installed support the following printers:

HP LaserJet 4 series printers

●

HP LaserJet 5 series printers● HP LaserJet 6 series printers● HP LaserJet 4000 series printers● HP LaserJet 4500 series printers● HP LaserJet 5000 series printers● HP LaserJet 8000 series printers● HP LaserJet 8500 series printers●

All printer drivers added to the appliance are displayed on the Driver Management page. These drivers can also be deleted on this page.

Driver Management Page

Field Name Description

Shows installed printer drivers for

Specify an operating system to display printer drivers for that operating system only. Or, select "All Operating Systems" to display all printer drivers installed on the appliance.

Printer Drivers

List the printer drivers for the operating system specified above, or lists all printer drivers if "All" is chosen.

Managing Printers

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To access the Driver Management page, select Driver Management under Print Services on the menu.1. Select the operating system for the driver(s) to be viewed or deleted (or select "All"). The corresponding

drivers are displayed in the Print Drivers list box.

If desired, highlight the printer driver to delete.3. To delete a driver, click Remove.4.

Note: A driver cannot be deleted if it is currently associated with a printer. The HP LaserJet 4 printer driver can never be deleted.

Adding New Drivers to the Appliance

System Messages for Driver Management

The appliance comes preloaded with numerous HP printer drivers. While these will cover most needs, other drivers might be required. This section discusses the procedure for adding drivers to the appliance.

The first step is to create a printer on the appliance and the second is to update the driver from a Windows NT or Windows 2000 client. After a driver has been added using this procedure, the driver will be available to printers subsequently created from within the web interface.

Step 1: Create a Printer on the Print Server Appliance

The first step to adding a driver that is not already on the appliance is to create a printer using the standard steps. You should web into the appliance and select the Printers page.

Managing Printers

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At the Printers page, select Add Printer". Complete the IP Address or Hostname and then click Next. This page allows you to select which driver should be associated with the printer just created. The drivers in the pull-down list are ones that have already been loaded onto the appliance. Once a driver has been loaded onto the appliance, it can be associated with any number of printers. If the driver for your printer is not listed, select the HP LaserJet 4 driver since that will work with the majority of HP LaserJet printers. Click "Finished" after the driver has been chosen.

Managing Printers

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Step 2: Adding the Driver from the Printer's Property Page in Network Neighborhood

Now that the printer has been created you must find the printer in Network Neighborhood from either a Windows NT 4.0 or Windows 2000 system.

Network Neighborhood Browser view of a Printer

Once the printer is located, right mouse button click on it and select Properties. A warning might be displayed if the driver for that printer is not installed on your system. Do not install the driver.

Windows NT 4.0

When the Property page appears, select "New Driver" and follow the dialog that appears

Managing Printers

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Network Neighborhood Printer Properties Page

Windows 2000

When the Property page appears, select the "Advanced" tab at the top:

Managing Printers

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Network Neighborhood Printer Properties Page

From the "Advanced" tab, select "New Driver" and follow the "Add Driver Wizard". Once the wizard is finished, the driver will be loaded onto the appliance and associated with the printer. The driver can also be used for any printers created on the appliance.

Managing Printers

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Installing Printers on Clients

Installing Printers on Microsoft Clients (the Microsoft Point and Print feature) Configuring Printing for UNIX Clients Troubleshooting the Appliance

Installing printers on each client computer is required in order for clients to be able to print using the appliance.

Note: Hewlett-Packard recommends verifying installation with one client computer before configuring more clients. This will confirm operation. It is easier to troubleshoot settings on one client computer than on many.

Installing Printers on Microsoft Clients (the Microsoft Point and Print feature)

Use one of the following procedures to install printers on each client computer (this feature is only supported on an x86 PC running Microsoft Windows 9x, ME, NT, or 2K):

Check the following:

The appliance is installed on the network and properly configured.

❍

Each client workstation is connected to the network.❍ The printers are set up and turned on.❍

On the client workstation, click Tools in Microsoft's Explorer and select "Find… Computer". Enter the name or IP address of the appliance. Or, find the appliance in the Network Neighborhood.

Open the Printers folder.3. Right-click on the printer to install.4. Select Install from the drop-down menu.5. For Windows NT and 2000 clients, driver installation is complete. For Windows 95, 98, and ME

clients, a wizard will ask several things (for example, "Do you want to print from DOS", etc.).

Or, add the printer using the following steps:

Make sure that the appliance is installed and that the printers are set up and turned on. Be sure the client workstation is connected to the network.

Installing Printers on Clients

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On the client workstation, click Start from the Taskbar. Click Settings, and then click Printers.2. Double-click the Add Printer icon.3. Select the Network printer server radio button4. Select the appliance and printer from the list box. Or, enter the Universal Naming Convention

(UNC) path (for example: "\\spooler1\printer1"). See Microsoft documentation for more information about UNC. Click OK.

Answer subsequent questions to complete the driver installation.6.

Configuring Printing for UNIX Clients

The following topics are discussed in the section:

configuring print queues for BSD-like systems● configuring print queues using SAM (HP-UX systems)● printing a test file●

A print queue must be set up for each printer or printer personality (text, PCL, or PostScript) used. If printing text documents from UNIX clients to an HP JetDirect print server, a special queue must be

configured on the appliance. First add the printer through the Printers page in the web interface. On the Identify Printer page, for connectivity select Other and then specify the remote queue name.For the

remote queue name on the target printer, TEXT must be specified (or TEXT2, TEXT3 for multi-port JetDirect print servers). This must be done even though the target printer is an HP JetDirect device. Use the normal print queue when printing jobs that have been formatted with a printer-specific page descritpion language such as PDL (like PostScript) or PCL.

Configuring Print Queues for BSD-like Systems

If the printer supports automatic language switching, the application may select the printer language via commands embedded in the print data.

Make sure users know the printer names for the printers, since they will have to enter those names on the command line for printing.

Following is an example of configuring print queues for BSD-like systems (for example, Linux):

Edit the /etc/printcap file to include the following entries:

printer_name:\ :lp=:\ :rm=print_appliance_name:\ :rp=remote_printername_argument:\ (this should be the same as the printer name on the appliance) :lf=/var/spool/lpd/error_log_filename:\ :sd=/var/spool/lpd/printername:\ :sh:

Installing Printers on Clients

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where printer_name is the name of the printer on the local computer. , print_appliance_name identifies the printer on the network, and remote_printername_argument is the print queue designation on the appliance.

For more information on printcap, see the printcap man page in the UNIX documentation.

Create the spooling directory by making the following entries. As the root user, enter:

cd /var/spool/lpd mkdir printername chown root printername chgrp lp printername chmod 755 printername

where printername is the name of the printer on the local computer.

Configuring Print Queues Using SAM (HP-UX Systems)

On HP-UX systems, the SAM utility can be used to configure remote print queues for printing. Before the SAM program is executed, select an IP address for the appliance and set up an entry in the

/etc/hosts file on the system running HP-UX. (This is not required if DNS is configured.)

Start the SAM utility as a super user.1. Select "Printers/Plotters" from the Peripheral Devices menu.2. Select "LP Spooler".3. Select "Printers/Plotters" from the Printers/Plotters menu.4. Select Action from the top menu and then select "Add Remote Printer or Plotter".5. Complete the "Add Remote Printer/Plotter" screen.

The "Printer Name" field should be the local printer name.

❍

Be sure to check the box "Remote Printer is on a BSD System".❍

Click OK.7. Select Exit from the List menu.8. Exit SAM.9.

Printing a Test File

To verify that the printer and appliance connections are correct, print a test file.

At the UNIX prompt enter:

lp -dprintername file_name

or on a BSD-like system:

Installing Printers on Clients

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lpr -Pprintername file_name

where printername is the name of the printer as added to the appliance, and file_name is the file to be printed.

To get print queue status, type the following at the prompt:

lpstat printername

or on a BSD-like system:

lpq -Pprintername

where printername is the designated printer.

Example: lpq -Pappliance1

Installing Printers on Clients

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Backing Up, Restoring, Resetting, Rebooting, and Upgrading the Appliance

Backing Up Network Settings and Printer Information Restoring Network Settings and Printer Information (Using the Web Interface) Resetting the Appliance to Factory Defaults (Using the Front Panel) Rebooting (or Restarting) the Appliance Upgrading the Firmware on the Appliance Troubleshooting the Appliance

Backing Up Network Settings and Printer Information

Saving the configuration parameters makes it easy to restore those parameters if the appliance must be replaced or if its configuration values are accidentally changed or lost. Use the Backup Settings page to save the following configuration parameters:

administrator account usernames and passwords

●

network settings● printer information● printer drivers●

Use the following procedure to save the configuration parameters:

On the menu under Backup/Restore, select Backup Settings.1. Click Save Settings to begin the process. A File Download window appears.2. At the next screen, click Save This File to Disk and click OK. A Save As dialog box appears.3. Choose a file name, drive, and directory to hold the saved configuration.4. Click Save. The saved configuration is in binary format and cannot be edited using a text editor.5.

Now there is a backup file for the appliance, settings can be restored if required (see the next section).

Restoring Network Settings and Printer Information (Web Interface)

If configuration values have been accidentally changed or lost, a previously saved copy of the configuration parameters can be restored to the appliance. This technique can also be used to replace a appliance. A copy of the configuration parameters is saved while the appliance's settings and files are being backed up.

Use the following procedure to restore backup settings:

On the menu under Backup/Restore, select Restore Settings.1.

Backing Up, Restoring, Resetting, Rebooting, and Upgrading the Appliance

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Select the settings to restore:

Administrator Accounts (restores all administrator accounts previously added and saved in the backup of the appliance)

❍

Print Server Appliance Network Settings (restores all appliance address and name information)

❍

Printers and Printer Client Drivers: (restores all printer definitions and factory-installed

drivers plus any added to the appliance for the Microsoft Point and Print feature)

❍

Type the full path and file name of the saved configuration in the "Configuration File" field. Or, click Browse to locate and select the file.

Click Restore Settings to begin the restore process.

-or-

Click Cancel to return to the Restore Settings page without restoring the configurations.

The Restore Configuration Successful window appears. Click OK.5.

System Messages for Restoring the Settings on the Appliance

Resetting the Appliance to Factory Defaults (Front Panel)

Once the appliance is configured, the configuration settings are retained in memory unless they are manually reset to factory defaults through the front panel of the appliance. This procedure will reset the appliance to its factory defaults. All configuration information will be lost, including network settings, queues, and any firmware upgrades. The administrator account name and password will be reset to factory defaults.

Note: If the appliance is reset to factory defaults, factory-installed drivers will be restored. All other drivers will be lost.

Make sure queues are empty and no printing activity is taking place.1. Press the Power button on the front panel of the appliance to turn it off.

CAUTION: Do not simply disconnect the power cord. Data may be lost. Spooled print jobs that have not yet begun printing will not be lost, but there is no guarantee about the integrity of print jobs in the process of being submitted to the appliance at the time the power was removed.

Turn on the appliance again by pressing the Power button.3. During the restart sequence, when the front panel display reads "Configuring," press

. The

following message is displayed:

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Press to reset the appliance to its factory defaults. Press to cancel the restart process and retain all current configuration information. The appliance will then finish restarting.

was pressed and the factory default settings are being restored, the following message will

be displayed during restart:

System Messages for Restarting the Appliance

Restarting (or Rebooting) the Appliance

Use the Restart Appliance feature to reboot the appliance. Before restarting the appliance, read the following:

The restart process will take from three to six minutes. During this time, the appliance is not available for use and the connection to this browser session may be lost.

●

Any print jobs actively being spooled from client users to the appliance will probably be lost and must be reprinted.

●

Any print jobs currently spooled on the appliance will be retained.● Any print jobs currently being de-spooled from the appliance to the printers may be restarted

(automatically) once the appliance is ready to function.

●

Follow these steps to restart the appliance:

Under General on the menu, click "Restart Appliance".1. Click Restart to begin the reboot process.2.

Upgrading the Firmware on the Appliance

Before installing an upgrade, save the current configuration of the appliance using the Backup Settings

feature.

CAUTION: This information should be automatically saved on the appliance, but if a catastrophic event occurs during the upgrade (for example, a power failure), it is possible that the configuration may be lost. This step is precautionary.

Use the following procedure to install an upgrade:

Download the firmware image from the HP support website HP support website and save it on a local hard drive or CD (http://www.hp.com/cposupport). The exact file location will be needed for

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step 4. Access the appliance's web interface and click Install Upgrade (under General on the menu).2. On the Install Upgrade page, type the complete path to the firmware image on the local hard drive

(for example, "C:\TEMP\UPGRADE.HP") or click Browse to find the firmware image downloaded in step 2.

Click Install Upgrade to upload the file to the appliance.4. Restart the appliance immediately by selecting Restart Appliance under General on the menu. The

restart process takes several minutes. During this time, ensure that power is not removed from the appliance. On the appliance's front panel, a series of messages will appear, including "Shutdown in progress ... Booting ... Configuring ... Verifying ... Validating ... Uncompressing ... Extracting ..." and so on. The standard display will appear when the appliance has been restarted.

When the appliance is ready to function, re-enter the network address if necessary. If no errors occur during the upgrade process, this is not necessary. All configuration information is retained.

System Messages for Upgrading the Firmware

Backing Up, Restoring, Resetting, Rebooting, and Upgrading the Appliance

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Diagnostics (Configuration Summary)

Troubleshooting the Appliance

Viewing and Printing Diagnostics From the Web Interface

This document explains how to view and print the diagnostics and configuration parameters about the appliance from the web interface. Diagnostics are shown on the Configuration Summary page. To access this page, select Diagnostics (under General) on the menu. This page can be printed using the print function of the browser.

The Configuration Summary page has the following sections:

General Information on the Configuration Summary Page TCP/IP Network Configuration Information Microsoft Networking Configuration Information LPD Configuration Information Printer Information Installed Printer Drivers Information Network Statistics Information

General Information on the Configuration Summary Page

Parameter Description

Model Name HP Print Server Appliance 4200 Model Number Model number of the appliance. Current Firmware Revision Current version of firmware running on this appliance. Base (Factory) Firmware Revision Version of firmware that the appliance would be rolled back to if it was

reset to factory defaults.

BIOS Version Version of the BIOS on the device. Manufacturing Date Code Manufacturing information for use by the factory. Serial Number Serial number of this unit. Operating System Restored Date and time of last restore. Data Area Restored Date and time of last restore. Spool Area Restored Date and time of last restore.

TCP/IP Network Configuration Information

Parameter Description

IP Configuration Mode How this unit was configured (manual or DHCP). IP Address IP address of this appliance.

Diagnostics (Configuration Summary)

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Subnet Mask IP subnet mask of this appliance. Default Gateway Default gateway of this appliance. Domain Name Server (DNS) Address IP address of the DNS server. DNS Domain Name Name of the IP domain to which this appliance belongs.

Microsoft Networking Configuration Information

Parameter Description

Appliance Name Name of the appliance. Windows NT Domain or Workgroup Microsoft (R) domain or workgroup on which this appliance is. WINS Server Address IP address of the WINS server. NT Domain Authentication Status of NT Domain authentication (checked is enabled or "on"). NT Domain Membership Status Current status of the appliance's membership in the NT domain. Domain Controller Auto Discovery Status of auto discovery (checked is enabled or "on"). Specified Domain Controllers List of domain controllers.

LPD Configuration Information

Parameter Description

LPD Printing Mode Status of LPD printing (checked is enabled or "on"). Specified LPD Hosts List of host names permitted to print and manage print jobs using LPD.

Printers Information

This section consists of two lines:

The first line lists the printer name, the IP address or hostname, the remote queue name, drivers the printer is bound to, the number of print jobs in the queue, and the printer status.

●

The second line lists the security rights for the printer (who can print and at what level of access).●

Installed Printer Drivers Information

This section lists the printer drivers installed on this appliance.

Network Statistics Information

Parameter Description

MAC Address Unique network hardware address for this appliance. Total Packets Received Total number of network packets this unit has received since the last

reboot.

Total Packets Transmitted Total number of network packets this unit has transmitted since the last

reboot.

Diagnostics (Configuration Summary)

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Bad Packets Received Total number of improperly formatted network packets received since the

last reboot. A large number of bad packets may indicate network problems.

Received Packets Dropped Number of packets dropped since the last reboot because the receive buffer

is full. Framing Errors Received Number of improperly formatted frames received since the last reboot. Transmit Packet Errors Total number of errors that occurred since the last reboot while attempting

to transmit. Transmit Packet Dropped Number of packets dropped since the last reboot while attempting to

transmit because the receive buffer is full. Transmit Packet Overruns Number of packets dropped since the last reboot while attempting to

transmit because the receive buffer is full. Transmit Collisions Number of attempted transmit packets dropped since the last reboot

because of excessive collisions.

To refresh this page, click Refresh.

Diagnostics (Configuration Summary)

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System Messages

System messages are listed for each page in the web interface:

General:

Date / Time❍ Administrator Account❍ Install Upgrade❍ Restart Appliance❍

●

Network Settings

TCP/IP❍ Microsoft Networking Settings❍ LPD Settings❍

●

Print Services

Printers❍ Driver Management❍

●

Backup / Restore

Restore Settings❍

●

Date / Time Page

Message Explanation / Remedy Invalid Date

The date must be in mm/dd/yyyy format.

Retype the date in mm/dd/yyyy format.

Invalid Time The time must be entered in the format hh:mm:ss.

Retype the time in hh:mm:ss format.

The necessary information to set the date and time was not found. The date and/or time fields are blank.

Complete both fields and click Apply.

System Messages

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Invalid Time/Date The date and/or time fields contain non-numeric character(s).

The date and/or time fields may only contain numbers and the specified separator characters. Re-enter the date and/or time using the correct format and characters.

Your date and time settings have been applied Confirmation message.

Administrator Account

Message Explanation / Remedy Invalid Administrator Name

The Administrator Name must be alphanumeric and can contain the following special characters: ~ ` ! @ $ % ^ ( ) - + { } ' .

Retype the administrator name.

Invalid password The password can be alphanumeric with any of the following special characters: ~ ` ! @ $ % ^ ( ) - + { } ' .

Retype the password.

Passwords don't match The password and confirmation do not match.

Retype the password and confirmation password. Make sure the passwords entered in both fields are the same.

The administrator account name and password changes have been applied

Confirmation message.

Install Upgrade

Message Explanation / Remedy Please enter a valid path to the upgrade file, or click

Browse to find the saved upgrade file.

When attempting to upgrade, no upgrade file was specified. Type the complete path to the firmware image (for example, "C:\TEMP\UPGRADE.HP") or click Browse to find the saved firmware image.

No file was provided with the upgrade request. No upgrade file was transferred to the appliance.

Retype the complete path to the firmware image (for example, "C:\TEMP\UPGRADE.HP") or click Browse to find the saved firmware image. If the filename is unknown, access HP's website and download the upgrade image (http://www.hp.com/cposupport).

The specified file is not a valid print server appliance upgrade file.

Retype the complete path to the firmware image (for example, "C:\TEMP\UPGRADE.HP") or click Browse to find the saved firmware image.

System Messages

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An I/O Error occurred while transferring the file. The specified filename is not a valid upgrade file.

Retype the filename and try again.

The upgrade file has been transferred successfully. You will need to restart your print server appliance for the upgrade to take effect.

Confirmation message.

Restart Appliance

Message Explanation / Remedy The restart of the print server appliance has begun.

This system restart will take approximately 5-10 minutes. There will not be any web notification that the system has been restarted.

Confirmation message.

TCP/IP

Message Explanation / Remedy Invalid IP Address

The IP address must be in the format xxx.xxx.xxx.xxx.

IP addresses are written as four numbers separated by periods, where the first number is between 1 and 255 and the other three numbers are between 0 and

255. Retype the IP address in the format xxx.xxx.xxx.xxx.

Invalid Subnet Mask The subnet mask must be in the format xxx.xxx.xxx.xxx.

Subnet masks are written as four numbers separated by periods, where the first number is between 1 and 255 and the other three numbers are between 0 and

255. Subnet masks must be well formed to match your network. Retype the subnet mask in the format xxx.xxx.xxx.xxx.

Invalid Gateway Address The gateway address must be in the format xxx.xxx.xxx.xxx. If the gateway address is unknown, use the appliance's IP address.

Gateway addresses are written as four numbers separated by periods, where the first number is between 1 and 255 and the other three numbers are between 0 and 255. Retype the gateway address in the format xxx.xxx.xxx.xxx. If the address is unknown, use the appliance's IP address.

Invalid DNS Server Address The DNS server address address must be in the format xxx.xxx.xxx.xxx.

Retype the DNS server address in the xxx.xxx.xxx.xxx format. Note: This must be the server's IP address, not its friendly name. If the network does not have a DNS server, leave this field blank.

System Messages

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Invalid Domain Name The DNS Domain Name must be alphanumeric with no spaces. Dashes (-) and periods (.) are acceptable.

Retype the DNS Domain Name. Use only alphanumeric characters with no spaces. Dashes ( - ) and periods ( . ) are acceptable.

Restarting network, please wait You network settings have been updated

Confirmation message.

Microsoft Networking Settings

Message Explanation / Remedy Invalid Appliance Name

The appliance name must be alphanumeric. Dashes (-) are acceptable. It can be up to 12 characters long.

Retype the appliance name.

Invalid WINS Server Address (wins address) The WINS server address must be in the format xxx.xxx.xxx.xxx.

WINS server addresses are written as four numbers separated by periods, where the first number is between 1 and 255 and the other three numbers are between 0 and 255. Retype the WINS server address in the format xxx.xxx.xxx.xxx.

Invalid Workgroup Name (workgroup) The workgroup name entered is not valid. Retype

the workgroup name.

Invalid Domain Controller Domain controller names must be alphanumeric with no spaces. Dashes (-) and periods (.) are acceptable.

Retype the Domain Controller Name, using only alphanumeric characters with no spaces. Dashes ( - ) and periods ( . ) are acceptable.

You must specify your domain administrator name and password to join the NT domain.

Specify the Domain Administrator Name and Domain Administrator Password.

Your Microsoft networking settings have been updated Confirmation message

LPD Settings

Message Explanation / Remedy Invalid Hostname

Hostnames must be alphanumeric characters with no spaces. Dashes ( - ) and periods ( . ) are acceptable.

Retype the hostname using only alphanumeric characters with no spaces. Dashes ( - ) and periods ( . ) are acceptable.

Your LPD printing settings have been updated Confirmation message

Printers

Message Explanation / Remedy

System Messages

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Invalid printer name The printer name can be up to 79 characters long, including underscores ( _ ) dashes ( - ) periods ( . ) and question marks ( ? ).

Retype the printer name.

The IP Address you entered (address) is the address of this appliance. Please enter the name or IP address for the printer you wish to add.

Each printer on the network has a unique IP address. This may be the printer's IP address or its DNS hostname. If a DNA hostname is being used, a DNS server address must be specified for the appliance on the TCP/IP page under Network Settings.

Invalid Printer Description Printer descriptions can contain alphanumeric characters, spaces, dashes (-), underscores (_), plus signs (+), commas (,), and periods (.).

The Printer Description field is optional. If completed, it can only contain alphanumeric characters, spaces, dashes (-) underscores (_) plus signs (+), commas (,) and periods (.).

Invalid Printer Address The printer address must be an IP address or a hostname. IP address must be in the format xxx.xxx.xxx.xxx. Hostnames must be alphanumeric with no spaces. Dashes (-) and periods (.) are acceptable.

Printer addresses use the same format as IP addresses or hostnames. Retype the printer address using the appropriate format. For IP addresses: xxx.xxx.xxx.xxx where the first number is between 1 and 255 and the other three numbers are between 0 and 255. For hostnames, use only alphanumeric characters with no spaces. Dashes ( - ) and periods ( . ) are acceptable.

You must specify the remote queue name for this printer.

When "Other print server" is selected, the "Remote Queue Name" field must be completed. Specify the "Remote Queue Name" of this printer.

You must specify a printer name for this printer. The printer name can be up to 12 characters long,

including underscores ( _ ).

You must specify the address of this printer. The printer address can only contain alphanumeric

characters, spaces, dash (-) underscore (_) plus sign (+) ampersand (&), comma (,) and period (.).

A printer already exists with the name (name). Each printer must have a unique name. Retype the

name and make sure it's different from any other printer name on this appliance.

Changes have been made to the print queue. Please apply these changes before printing a test page.

An attempt was made to print a test page before applying the changes made on the printer Properties

- General page.

A print server appliance test page has been queued to the (queue) printer queue.

Confirmation message after the "Print Test Page" button was pressed.

System Messages

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Attempts to print to the printer failed. A configuration (test) page was requested but LPR

was not able to print the job on the selected printer. The disk space might be full, or the printer might be off or offline.

The printer you selected was not found. An attempt was made to print to a printer that does

not exist.

Driver Management

Message Explanation / Remedy Are you sure you want to remove the following

drivers…?

One or more drivers were selected and the "Remove" button was pressed. Confirm removal or cancel the operation.

The HP LaserJet 4 printer driver is essential and cannot be deleted.

The HP LaserJet 4 printer driver is a default driver and cannot be deleted.

The following drivers are in use and cannot be

deleted.... To delete these drivers, you must either

delete the printers that use them, or associate a different driver with those printers.

An attempt was made to remove a driver that is currently associated with one or more printers.

Restore Settings

Message Explanation / Remedy Please enter a valid path to the configuration file, or

click Browse to find the saved configuration file.

When attempting to restore settings, no configuration file was specified. Type the complete path to the configuration file (for example, "C:\TEMP\CONFIG.HP") or click Browse to find the saved file.

The specified file is not a valid print server appliance configuration file.

Retype the complete path to the configuration file (for example, "C:\TEMP\CONFIG.HP") or click Browse to find the saved file.

The configuration file was successfully restored on this appliance.

Confirmation message after restore.

System Messages

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Troubleshooting

Hardware Problems Web Interface Configuration Problems Client Setup Problems Printing Problems Indicator Lights (LEDs) System Messages

Hardware Problems

Num. Condition Possible Cause/Solution

1 The appliance does not

power up.

Bad power cable or AC outlet. Replace cable and/or verify that the outlet is working properly. If the outlet and cable are good, contact HP in order to replace the unit.

2 I select DHCP and

initialization continues. However, "DHCP No

Reply, Press

to continue" appears on the LCD display.

The RJ-45 network cables are not connected. Securely connect the network cables. If the cable is securely connected, the network LED should blink when their is traffic on that network segment

●

A DHCP server could not be found on the network. Verify DHCP server configuration.

●

3 The Power On LED is lit,

but the Network LED does not light.

The RJ-45 network cables are not connected. Securely connect the network cables.

●

The cable may be faulty. See if another device can communicate on the network using the same cable.

●

Verify the hub or switch is connected and is working properly.

●

4 The Alert LED is lit. The appliance is not fully booted. Wait for the bootup

process to complete.

●

A critical defect has been detected. Power cycle the unit to see if this corrects the problem.

●

If the Alert LED stays lit, contact HP.●

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5 I can't locate the appliance

on the network.

Make sure the appliance is configured with an IP address, a subnet mask, and a default gateway.

●

Make sure the Network LED is lit.● The RJ-45 network cables are not connected. Securely

connect the network cables.

●

A network hub has lost AC power. Re-establish AC power to the hub.

●

The appliance is not powered up. Power up the appliance on and let it boot up.

●

For alternative causes/solutions, see Client Setup Problems below.

6 We had a power outage.

What do I need to do to recover?

At the time the outage occurred:

Jobs that were spooled but not yet printing may need to be sent again from the client PC, after the appliance has been normally powered up again. These jobs should require no action, as they will print after the appliance is powered up again.

Jobs in the middle of printing will resume printing when the appliance is powered up again.

Jobs that were not yet spooled need to be resent.

If print operations do not appear normal (new jobs do not spool correctly) after the outage, then power off the appliance and power it back up again.

After a power outage or any other improper shutdown, the appliance may experience so many errors in its file system that it rebuilds the disk from the default image. The printers, network configuration, and drivers will be not be automatically restored. The configuration must be restored manually using the Restore functionality with the last

configuration manually backed up.

Network Problems

Num. Condition Possible Cause/Solution

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1 I can't find the appliance in

Network Neighborhood.

Make sure the appliance is configured with an IP address, a subnet mask, and a default gateway.

See if the appliance can be pinged using its IP address. If so, then the problem is with Microsoft Networking. A delay of up to an hour may be required after first installing (or changing the appliance's name) before it appears in Network Neighborhood. If the PC is on the same network segment as the appliance, use the "Find Computer" tool located on the Start Menu. If there is a WINS server on the network, both the PC and the appliance should be configured with its address. A WINS server is critical for any environment with more then one network segment.

If the appliance cannot be pinged, the problem is with the TCP/IP connectivity. The source of this problem could be that the appliance's TCP/IP configuration is wrong, the PC's TCP/IP configuration is wrong, or a piece of network equipment between the PC and appliance.

2 I can't print a test page from

the appliance to a printer.

Incorrect printer IP address or DNS name. Verify or correct the IP address.

●

Duplicate appliance IP address. Verify or correct the IP address.

●

Printer is offline or not present on the network. Verify network connectivity by pinging the printer and then place the printer online.

●

Web Interface Problems

Num. Condition Possible Cause/Solution

1 I get browser errors when

trying to access the appliance.

A browser that is not supported or has known limitations may be in the problem. Check the supported web browsers to see if

the browser is supported.

Client Setup Problems

Num. Condition Possible Cause/Solution

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1 I can't locate the printer

from the client.

The client is on a different subnet than the appliance. Verify that WINS is configured correctly in "Network Settings". The Network Neighborhood browser has not yet updated. Try accessing the appliance by selecting Start from the task bar, and select Find and Computer.

2 How do I know the printer

driver I installed on the appliance was installed on the client? Or how can I tell whether the updated driver I installed on the appliance was successfully installed?

An updated driver will be copied to the client if the driver has the same name and a newer version or date. You can verify this by printing a test page from the client. The test page will list all the files associated with the driver along with version information.

Printing Problems

Num. Condition Possible Cause/Solution

1 I can't print from a client to

the intended printer, although I have done so previously.

The selected printer may be paused. Unpause the

printer.

●

Wait a moment and then resend the print job, which should then be printed successfully.

●

Go to the Printers Management Page and see if any print queues have an inordinate number of jobs waiting to be printed. If the jobs do not seem to be printing, delete a few and try sending a new job.

●

If NT Domain Security is enabled, the security settings may have changed. Verify that the user has authority to print. This can be done from the web management interface by selecting Printers->Printer Property Page-> Security. By default, the group "Everyone" has permission to print. If "Everyone" does not have permission to print, add it.

●

The appliance may be unable to communicate with a domain controller in order to verify the clients ID and password. Check the "Domain Membership Status" field on the "Microsoft Networking Settings" page to verify that the appliance can communicate with the domain controller.

●

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2 I have not been able to print

from any client to the intended printer.

The IP address or printer name may not be correctly configured for the desired printer. Verify that the appliance can print to the printer by using the "print test page" functionality of the printer property page in the web interface of the appliance. If the test page does not print, there is a problem in the communication between the appliance and the printer. See more information about TCP/IP network settings or

Microsoft network settings.

●

If NT Domain Security is enabled, verify that the group "Everyone" exists in the domain.

●

3 The printer's Property page

in Network Neighborhood does not work properly. An error message appears whenever a change is accepted.

The user you are logged in as may not have the appropriate permissions to perform the operation. For NT Domain security, verify that the user you are logged in as is a member of the "Domain Admins" group. If you are not using NT Domain security, verify that there is an administrator account on the appliance with the same name and password as the user that you are logged in as.

4 A printer had to be taken off

the network for repair, and it was replaced by one having a different IP address. Print jobs reach the queue but never print.

Open a web browser, point it at the appliance, and select the Printers page. Select the Printer Property page for that printer. Change the IP address or DNS host name for the printer and select Apply. If the printer was stopped in the middle of a print job, that job will be lost, but any other jobs in the queue will now print to the new printer.

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5 The appliance is set up to

use DHCP. When I powered it off and then powered it back up again, DHCP reassigned it to a different IP address than it had previously. Now the clients can no longer print. How can I avoid this?

Use a WINS server along with DHCP, so that when the appliance powers up it will always be reassigned the same IP address. If you are not using WINS, you may alternatively set the appliance IP address manually and have the DHCP administrator select an IP Address Pool range which excludes the appliance address. Or, have the DHCP administrator supply the appliance with an "infinite lease" duration for its assigned IP address.

6 I changed the printer name

and now the clients cannot print.

Use the Windows Add Printer wizard at the clients and enter or browse to the new printer name. Also, delete the client's old printer driver which referred to the previous printer name.

7 The status of a print job is

"Unknown" on the Print Jobs page in the web interface.

Delete the print job and resend it.

Indicator Lights (LEDs)

There are four indicator lights (LEDs) on the front of the appliance.

LED Normal Conditions

LED LED Name Description

Power LED ON when power is supplied to the appliance and it is

turned on.

Network Activity LED

LIT when there is a connection between the appliance and other network devices. BLINKS when there is network activity between the appliance and other network devices.

Disk Activity LED

ON when there is disk activity on the appliance.

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Alert LED OFF during normal operations (ON during bootup and

shutdown).

LED Problem Conditions

Condition Possible Cause/Solution

Power LED is not lit.

Power failure. Restore AC power. Bad power cord or power cord unplugged. Verify and replace cord.

Network LED never blinks.

Network connection is bad. Verify network cable connections, replace cable.

Alert LED remains lit after bootup is completed.

Critical failure is detected. Note the message on LCD front panel. Power cycle the unit. If the problem persists, contact HP.

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Frequently Asked Questions

Is there a maximum size print job I can send to the appliance?1. How does the appliance work with my existing print spooling strategy?2. What is the Microsoft Point and Print feature and how dows it work?3. What happens if the appliance experiences an unplanned power interruption?4. What happens if I power down the appliance?5. How do I connect an uninterruptible power supply (UPS)?6. How does an uninterruptible power supply (UPS) work with the appliance appliance when the

power fails?

Can I use Web JetAdmin to manage my appliance?8. Can the appliance accept print jobs from UNIX clients?9. Can I print over my network using Novell as the network OS?10. We use proxies on our networks for web browser traffic. Can the appliance be used?11. Does the appliance support bootp or rarp?12. Can the appliance be configured via TELNET?13. What is the limit on the number of jobs that can be spooled?14. How are print jobs sent to the appliance?15. How are print jobs sent from the appliance to the printer?16. Is the appliance compatible with non-HP print servers?17. What kind of security does the appliance employ?18. My DHCP server automatically assigned an IP address to a new printer I've added to the

network. Where do I find that address?

19.

How do I store new printer drivers on the appliance?20.

Answers

Is there a maximum size print job I can send to the appliance?

The appliance can process print jobs up to a maximum size of 2GB.

How does the appliance work with my existing print spooling strategy?

It can offload printing tasks from servers and localize print traffic at remote sites. For details, see the

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product overview.

What is the Microsoft Point and Print feature and how does it work?

Point and Print is a Microsoft term to describe the automatic installation of drivers on the printer client. It involves two steps. The first step is installing a shared driver on a network print server or

print server appliance. The second step is "pointing" to the print server or appliance from a network client for driver installation on the client. This process is also sometimes described as a network installation of a printer driver.

What happens if the appliance experiences an unplanned power interruption?

After a power outage the appliance will automatically recover and rebuild its settings as necessary. To reduce the chance of data loss, the appliance can be connected to a UPS. (See questions 7 and 8 below.)

Print jobs that were printing and print jobs that were spooled but not printing will automatically resume when the appliance is powered up again. Print jobs that had not been spooled yet need to be resent.

Loss of power could initially cause corruption of the data on the appliance hard disk. However, the appliance is designed to make internal data loss unlikely, since the corrupted data will be automatically corrected during its next uninterrupted bootup.

It is always a good idea to have a backup of the settings and files in case they need to be restored. After a power outage or any other improper shutdown, the appliance may experience so many errors

in its file system that it rebuilds the disk from the default image. The printers, network configuration, and drivers will be not be automatically restored. The configuration must be restored manually using the Restore functionality with the last configuration manually backed up.

What happens if I power down the appliance?

The appliance will not be available on the network. Print jobs that were printing and print jobs that were spooled but not printing will automatically resume when the appliance is powered up again. Print jobs that had not been spooled yet need to be resent.

How do I connect an uninterruptible power supply (UPS)?

The appliance supports APC UPSs only in the Simple Signaling mode with a Simple Signaling cable (APC part # 940-0020B). Connect the UPS cable to the connector labeled UPS on the back of the appliance.

Note: The Simple Signaling cable is not included with the appliance or with the APC UPS. This cable can be ordered from APC (APC part # 940-0020B).

How does an uninterruptible power supply (UPS) work with the appliance appliance when the power fails?

The UPS communication cable enables the UPS to signal the appliance to perform an orderly

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shutdown after a delay of about 60 seconds in the event of a power failure. During an orderly shutdown, processes are closed and data is saved. No configuration is necessary to enable UPS support, other than simply connecting the DB-9 cable.

Can I use Web JetAdmin to manage my appliance?

No. However, Web JetAdmin will be able to discover a configured appliance and allow the embedded web server to be launched from the Web JetAdmin interface.

Can the appliance accept print jobs from UNIX clients?

Print jobs are accepted from HP-UX, Solaris, and any other RFC 1179-compliant LPD clients.

Can I print in a Novell environment?

Yes. If the Microsoft client is loaded and the IP address is properly configured on the client and printer, then the appliance can be used. However, the appliance will not appear as a Bindery object or as an NDS object on the Novell server.

10.

We use proxies on our networks for web browser traffic. Can the appliance be used?

Yes. Web browsers used to interface with the appliance may be easily configured to support this. For details, see the web browser's documentation.

11.

Does the appliance support bootp or rarp?

No. But the appliance does support DHCP.

12.

Can the appliance be configured via TELNET?

No. The configuration methods are DHCP, front panel, and web browser.

13.

What is the limit on the number of jobs that can be spooled?

Up to 10,000 jobs can be spooled at a time, which might be further restricted by the disk space available on the appliance.

14.

How are print jobs sent to the appliance?

Clients send print jobs via SMB to the appliance. SMB stands for Server Message Block and it is the normal Microsoft networking protocol.

15.

How are print jobs sent from the appliance to the printer?

The appliance uses LPD to send the print job to the printer.

16.

Frequently Asked Questions

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Is the appliance compatible with non-HP print servers?

Yes. Any print server that supports LPD should work with the appliance. You may have to know the proper LPD remote queue name for the print server. Many print servers will work without specifying a remote queue name (use the default HP PRINT SERVER setting); however, some require a special string in order to work. The LPD remote queue name can be obtained from the print server vendor.

17.

What kind of security does the appliance employ?

The appliance has a front panel password to prevent unauthorized front panel configuration. It also has a web password required to configure the device or manage print queues. The appliance also supports NT domain security.

18.

My DHCP server automatically assigned an IP address to a new printer I've added to the network. Where do I find that address?

You can either print out a printer test page, or access the DHCP server to display the scope of Active Leases.

19.

How do I store new printer drivers on the appliance?

Step 1: Create a Printer on the Print Server Appliance

The first step to adding a driver that is not already on the appliance is to create a printer using the standard steps. You should web into the appliance and select the Printers page.

20.

Frequently Asked Questions

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Step 2: Adding the Driver from the Printer's Property Page in Network Neighborhood

Now that the printer has been created you must find the printer in Network Neighborhood from either a Windows NT 4.0 or Windows 2000 system.

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Network Neighborhood Browser view of a Printer

Windows NT 4.0

When the Property page appears, select "New Driver", and folow the dialog that appears

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Network

Neighborhood Printer Properties Page

Windows 2000

When the Property page appears, select the "Advanced" tab at the top:

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Network Neighborhood Printer Properties Page

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Contact HP

General Information

(The central location on HP's web site for the HP Print Server Appliances and similar products)

Online Customer Forum

(Where customers can discuss ideas and suggestions for using using the HP Print Server Appliances)

Customer Support

(Lists all of the support options offered by HP and contact information such as phone numbers and e-mail addresses)

Warranty and Regulatory Information

(Includes the product, regulatory information, and GNU public licenses)

Trademarks and Copyrights

(Includes all trademarks and copyrights for the HP Print Server Appliances)

Contacting HP

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Warranty, Regulatory, and Licensing Information

Hewlett-Packard Limited Warranty Statement Regulatory Compliance Declaration of Conformity Trademarks and Copyrights GNU Public License

Hewlett-Packard Limited Warranty Statement

HP Product Duration of Limited Warranty

HP Print Server APpliance 4200 (J4117A) HP JetDirect 4000 Print Appliance (J4107A)

1 year

HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period of one (1) year. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products that prove to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for a period of NINETY (90) DAYS, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the NINETY (90) day period, HP will replace software that does not execute its programming instructions due to such defects.

You are responsible for restoring any configuration or data. In no event will HP or its affiliates, subcontractors, or suppliers be liable for any of the following: damages for loss of data, or software restoration; damages relating to Customer's procurement of substitute products or services (i.e., "cost of cover"); or incidental, special or consequential damages (including downtime costs or lost profits).

The remedies in this exhibit and HP’s terms and conditions of sale and service are the customer’s sole and exclusive remedies.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or

Warranty, Regulatory, and Licensing Information

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calibration, (b) software, interfacing, parts, or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states, or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province.

HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states, or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

10.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Local Warranty Statements

"HP's limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons.

Regulatory Statements

FCC Statement (USA)

General Information. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company may cause interference and void the FCC authorization to operate this equipment.

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The Federal Communications Commission has prepared a booklet titled Interference Handbook (1986), which may be helpful to you. This booklet (stock number 004-000-004505-7) may be purchased from the Superintendent of Documents, U.S. Government Printing Office, Washington, D.C. 20402.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against interference in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications.

Installing this equipment in an FCC Level B product results in an FCC Level A Composite System (as defined in the FCC Rules and Regulations) when attached to an Ethernet (IEEE 802.3/802.3u) or Token Ring (IEEE 802.5) network.

European Community

This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

Electromagnetic Emissions

FCC part 15 Class A (U.S.A.), ICES-003 (Canada), CISPR-22/EN55022 Class A, AS/NZS 3548 (Australia/New Zealand).

Note: For EU compliance, see the Declaration of Conformity.

Safety

Products comply with:

IEC 950: (1991)+A1,A2,A3,A4/EN60950 (1992)+A1,A2,A3,A4

●

UL 1950● CSA 950●

Australia

This equipment complies with Australian EMC requirements.

Canada

This equipment complies with Canadian EMC Class-A requirements.

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Declaration of Conformity

DECLARATION OF CONFORMITY

according to ISO/IEC Guide 22 and EN45014

Manufacturer's Name: Hewlett-Packard Company

Manufacturer's Address: 8000 Foothills Blvd. Roseville, CA 95747-5677 U.S.A.

declares that the product:

Product Name: HP Print Server Appliance 4200 (Model Number J4117A) HP JetDirect 4000 Network Print Appliance ( Model Number: J4107A)

conforms to the following Product Specifications: Safety: EN60950 (1992) +A1,A2,A3,A4,AII / IEC 950 (1991) +A1, A2, A3, A4

EN60825-1 (1994) / IEC 825-1 (1993), Class 1 GB 4943 (1995)

EMC: EN 55022 (1998) / CISPR-22 (1997) Class A GB 9254 (1988) EN 55024 (1998) IEC 61000-4-2 (1995); EN 61000-4-2 (1995) IEC 61000-4-3 (1995); EN 61000-4-3 (1996) IEC 61000-4-4 (1995); EN 61000-4-4 (1995) IEC 61000-4-5 (1995); EN 61000-4-5 (1995) IEC 61000-4-6 (1996); EN 61000-4-6 (1996) IEC 61000-4-8 (1993); EN 61000-4-8 (1993) IEC 61000-4-11 (1994); EN 61000-4-11 (1994) EN61000-3-2 (1995) EN61000-3-3 (1995) FCC Title 47 CFR, Part 15 Class A

Supplementary Information:

The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC and carries the CE marking accordingly. Shielded cables are recommended to meet the above specifications.

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Tested with Hewlett-Packard Co. products only.

Roseville, February, 10, 2001

Mark Vigeant, Product Regulations Manager

European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department TRE, Herrenberger Strasse 130, D-71034 Böblingen (FAX:+49-7031-14-3143).

Trademarks and Copyrights

Copyright (C) Hewlett-Packard Co. 2000 This information is subject to change without notice and is provided "as is" with no warranty.

Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

Microsoft, MS-DOS, Windows, Windows NT are U.S. registered trademarks of Microsoft Corporation. Netscape and Netscape Navigator are U.S. registered trademarks of Netscape Communications

Corporation. APC and other names of APC products referenced herein are trademarks or registered trademarks of

American Power Conversion Corporation. UNIX is a registered trademark of The Open Group. JetDirect is a registered trademark of Hewlett-Packard Company. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit

configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Solaris is a product of Sun Microsystems. Other product names are U.S. trademarks or registered trademarks of their respective owners.

GNU Public License

This product includes software licensed under the GNU General Public License and other open source licenses. Copies of these licenses and information about obtaining source code for software licensed under the GNU GPL are available by clicking on the links below:

Carnegia Mellon University

Warranty, Regulatory, and Licensing Information

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Stichting Mathematisch Centrum Regents of the University of California The Apache Group GNU General Public License GNU Library General Public License

Copies of these licenses and information about obtaining source code for software licensed under the GNU GPL is available by:

www.hp.com/go/printappliance

-ORHewlett-Packard Company

iIPS Technical Marketing 8000 Foothills Blvd., MS 5661 Roseville, CA 95747

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission.

CMU DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL CMU BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the names of Stichting Mathematisch Centrum or CWI or Corporation for National Research Initiatives or CNRI

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not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission.

While CWI is the initial source for this software, a modified version is made available by the Corporation for National Research Initiatives (CNRI) at the Internet address ftp://ftp.python.org.

STICHTING MATHEMATISCH CENTRUM AND CNRI DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL STICHTING MATHEMATISCH CENTRUM OR CNRI BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

All advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes software developed by the University of California, Berkeley and its contributors.

Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the Apache Group for use in the Apache HTTP server project (http://www.apache.org/)."

The names "Apache Server" and "Apache Group" must not be used to endorse or promote products derived from this software without prior written permission.

Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the Apache Group for use in the Apache HTTP server project (http://www.apache.org/)."

THIS SOFTWARE IS PROVIDED BY THE APACHE GROUP ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE APACHE GROUP OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This software consists of voluntary contributions made by many individuals on behalf of the Apache Group and was originally based on public domain software written at the National Center for Supercomputing Applications, University of Illinois, Urbana-Champaign. For more information on the Apache Group and the Apache HTTP server project, please see http://www.apache.org/.

Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA

Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.

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Preamble

The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation's software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too.

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.

To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.

For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights.

We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software.

Also, for each author's protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors' reputations.

Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone's free use or not licensed at all.

The precise terms and conditions for copying, distribution and modification follow.

GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION

This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The "Program", below, refers to any such program or work, and a "work based on the Program" means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term "modification".) Each licensee is addressed as "you". Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the

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Program). Whether that is true depends on what the Program does.

You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program.

You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.

You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.

b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.

c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.

You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following:

a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

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HP jetdirect 4200 schematic

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Product Overview

Product Specifications

Getting Started

Front Panel

Hardware Installation

Web Interface for the Appliance

Configuring the Administrator Account

TCP/IP

Microsoft Networking Settings

LPD Settings

Managing Printers

Installing Printers on Clients

Backing Up, Restoring, Resetting, Rebooting, and Upgrading the Appliance

Diagnostics (Configuration Summary)

System Messages

Troubleshooting

Frequently Asked Questions

Contacting HP

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