HP jetdirect 4000 schematic

JetDirect

Print Servers

HP JetDirect 4000 Print Appliance

User's Guide (J4107A)

User’s Guide

HP JetDirect 4000 Print Appliance

Reproduction, adap tation or translatio n without prior written permission is prohibited, except as allowed under the copyright laws.

Publication nu m ber

5969-3506 First Edition, May 2000

Applicable Products:

J4107A

Trademark Credits

Microsoft Windows NT

, MS-DOS®, Windows®,

are U.S . regi st er ed

trademarks of Microsoft Corporation . Netscape

and Netscape Navigator are U.S. registered trademarks of Netscape Communications Corporation.

APC

and other names of APC products referenced herein are trademarks or registered trademarks of American Power Conversion Corporation.

UNIX

is a registered trademark of The

Open Group. Other product names are U.S.

trademarks or registered trademarks of their respec t ive owners.

GNU Public License

This product include s softw are licensed under the GNU General Public License and other open source licenses. Copies of these licenses and information about o btain ing sou rce code for software licensed under the GNU GPL is availabl e b y acces sing the Help function of the product’ s web interface men u.

Warranty

The information contained in this document is subject to change without notice.

HEWLETT- P ACKARD COMPANY MAKES NO W ARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LI MITED TO , THE IMPLIED W ARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for errors contained he rein or for incidental or consequential damages in connecti on with the furnishing, performance or use of this material.

A copy of the specific warranty terms applicable to your HP product and replacement parts can be obtained from your HP Sales and Service Office or Authorized dealer.

For warranty service information, see Appendix C in this guide.

Safety Considerations

Prior to the installation and use of this product, review all safety markings and instructions.

Instruction Manual Symbol. If the product is marked with this

symbol, refer to the product manuals to protect the product from damage.

CAUTION: Denotes a hazard that can damage equipment or data.

Do not proceed beyond a CAUTION notice until you have understood the hazard and have taken any appropriate steps.

Grounding. This product is installed in a safety class 1 product that has a protectiv e earthing ter mi nal. There must be an uninterrupted safety earth ground from the main power sou rce to the product’s input wiring terminals, power cord or supplied power cord set. Whenever it is likely that the protection has been impaired, disconnect the power cord until the ground has been restored.

Appliance now and receive:

• Technical support updates

• Special Hewlett-Packard offers

• Details on ne w p roducts an d

technologies

Go to URL:

http://www.hp.com/go/ printappliance_registration

Hewlett-Packard Company 8000 Foothills Boulevard Roseville, California USA 95747-6588

Contents

1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Operation and Management . . . . . . . . . . . . . . . . . . . . . . 1-2

Summary of Features and Benefits . . . . . . . . . . . . . . . . 1-2

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

1. Unpack the HP JetDirect 4000 . . . . . . . . . . . . . . . . . . 2-2

2. Connect the Components. . . . . . . . . . . . . . . . . . . . . . . 2-3

3. Configure IP Settings on the Front Panel . . . . . . . . . 2-5

4. Use the Web Interface to Configure the Device . . . . . 2-8

5. Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

6. Set Up Access from Each Client . . . . . . . . . . . . . . . . 2-14

3 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

LCD Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Enter and Cancel buttons . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Direction Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Front Panel Operations . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Change Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . 3-8

4 Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Supported Web Browsers . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Accessing the Web Interface . . . . . . . . . . . . . . . . . . . . . . 4-1

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Administrator Functions . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Date/Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Administrator Account . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Configuration Summary (Diagnostics) . . . . . . . . . . . . . 4-11

iii

Install Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Print Queues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

Restore Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22

Restart JetDirect 4000. . . . . . . . . . . . . . . . . . . . . . . . . . 4-24

5 Frequently Asked Questions . . . . . . . . . . . . 5-1

6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 6-1

Hardware Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Web Interface Configuration Problems . . . . . . . . . . . . . 6-2

Web Interface Operation Problems. . . . . . . . . . . . . . . . . 6-2

Client Setup Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

A Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

B Regulatory Statements. . . . . . . . . . . . . . . . . . B-1

C Warranty Service and Customer Care . . . . C-1

Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-4

HP Customer Care Numbers . . . . . . . . . . . . . . . . . . . . .C-4

Introduction

Thank you for purchasing the HP JetDirect 4000 Print Appliance. This product is a state-of-the-art device for managing and monitoring printing over a network. It has several distinct advantages over conventional network printing configurations. These advantages are discussed below.

This guide provides information about installing and operating the HP JetDirect 4000.

Introduction

Note This user’s guide is intended for system

administrators and other persons who are familiar with Windows operating systems, web browsers, and general network operation and terminology.

The HP JetDirect 4000 is a network device designed to offload printing from general purpose servers. This can res ult in improved performance in both printing and file access.

In a typical network, general purpose servers manage both the printing tasks and the file/application serving.

The HP JetDirect 4000 handles the spooling and network traffic associated with printing, reducing the workload on the general purpose server.

In conventional network printing, when printing takes place at remote offices or other locations distant from the servers, the s peed of printing can be degraded. A print appliance installed in a remote office can dramatically increase printing performance by

Introduction 1-1

eliminating the need for print requests to travel from the remote office to the central site and back to a remote office printer.

An additional benefit is that if general purpose file/application servers go down, remote office users can still print many jobs directly, using the HP JetDirect 4000.

Operation and Management

The HP JetDirect 4000 contains a large disk drive for spooling print jobs from clients. The jobs are stored in print queues on the disk drive. The print appliance has been opt imized for a maximum of 32 queues.

Clients submit print jobs in the way th ey normally do. Once the HP JetDirect 4000 is configured, virtually no management

tasks are required. However, system administrators can monitor print activity, manage the queues or alter the configuration of the print appliance from anywhere on the network, using the HP JetDirect 4000’s web-based graphical user interface and a supported browser.

Summary of Features and Benefits

• Easy to install

• Can be managed from any supported we b browser on the network

• Once installed, virtually no management required

• Supports uninterruptible power supplies (UPSs)

• Increases performance of general purpose servers

• Increases printing performance

• Reduces network traffic

• Transparent to client users

• Easy to pre-configure before shipping to a remote office

For More Information

For the latest information about the HP Jetdirect 4000 Print Appliance and other HP products, visit the HP Web site online at:

http://www.hp.com/go/printappliance

1-2 Introduction

Installation

To install the HP JetDirect 4000, you will need to complete these steps:

1. Unpack the HP JetDirect 4000.

2. Connect the component s.

3. Configure IP settings on the front panel manuall y or via DHCP.

4. Use the Web Interface to configure the device.

5. Back up settings.

6. Set up access from each client.

These steps are explained in detail on the following pages.

Central Site Pre-Setup

You may pre-configure the HP JetDirect 4000 at your central site and ship it to a remote office.

Simply complete steps 1-5 before shi pping the print appliance to the remote site.

After the print appliance is re-connected at the remote site, a qualified person must set up each remote client workstation (step 6). Last, you can verify the configuration from the central IT site.

Installation

Drop Ship to Remote Sites

You may ship the HP JetDirect 4000 directly to a remote site. This works especially well if your network uses DHCP.

A qualified person at the remote site should complete steps 1-3. If your network uses DHCP, the print appliance will acquire its IP address. Alternately, you can ask the individual at the remote site to enter an IP address manually.

Then, complete steps 4 and 5 from your location. A qualified person must set up each remote client workstation

(step 6).

Note It is useful to verify the installation with a single

client before configuring multiple clients.

Installation 2-1

1. Unpack the HP JetDirect 4000

The HP JetDirect 4000 carton contains the following:

Quick Start Guide

HP JetDirect 4000

Print Appliance

Power Cable

User’s Guide

Rubber Feet

Rackmount Brackets

Unpack the carton, and make sure all parts are there and are undamaged. If any parts are missing or damaged, contact HewlettPackard.

2-2 Installation

2. Connect the Components

DB-9 Serial Port

Power Receptacle

RJ-45 Network Jack

Desktop/Rack Shelf/Under-printer Ins tallation

Caution For under-printer installation, the HP JetDirect

4000 can support printers weighing up to 60 pounds. Do not place heavier printers on the HP JetDirect 4000.

1. Turn the HP JetDirect 4000 print appliance so it rests on its top.

2. The HP JetDirect 4000 is shipped with a set of four self-adhesive

rubber “feet” on a paper backing sheet. Remove each foot from the paper backing. Install each foot on the bottom of the HP JetDirect 4000 in the indentation provided. Press each foot firmly into place.

3. Turn the print appliance over so it rests on its rubber feet.

Installation

4. Locate the print appliance for easy access to a power source and

network connection. You may locate it on any solid surface, on a rack shelf, or under a printer.

Rackmount Installation

The HP JetDirect 4000 print appliance may be rack-mounted into industry-standard instrument/computer racks. The print appliance is shipped with a pair of rack-mount brackets with screws for attaching them to the device. There are also screws for mounting the print appliance in the rack.

Installation 2-3

The HP JetDirect 4000 print appliance requires 1.5 RU (rack units) of vertical space. It does not require rails for rack mounting.

Note The rackmount installation should be performed by

an experienced individual, using appropriate tools and exercising appropriate safety precautions.

1. Attach the rackmount brackets to the sides of the HP JetDirect

4000.

2. Position the print appliance in the rack.

3. Install the print appliance into the rack. Use all of the provided

screws in both vertical rails of the rack.

Cable Connections

1. Connect a twisted pair network cable (not included) with an

RJ-45 connector to the RJ-45 jack on the back of the print appliance.

2. Connect the other end of the network cable to a network port.

3. If you are using an APC uninterruptible power supply (UPS),

connect a Simple Signaling cable (APC part # 940-0020B) from the UPS to the DB-9 serial port on the back of the HP JetDirect

4000.

4. Connect the power cable to the power receptacle on the back of the HP JetDirect 4000.

Note Make sure the air flow is not restricted around the

back of the unit.

5. Connect the other end of the power cable to a power source. If you are using a UPS, connect the power cable to the UPS.

6. Power on the print appliance, by pressing the Power button on the front panel.

7. Go to the next step, “Configure IP Settings on the Front Panel”.

2-4 Installation

3. Configure IP Settings on the Front Panel

When the HP JetDi rect 400 0 pow ers on, it exe cut es a series o f se l f tests. Then, messages, including “Booting... Configuring... Validating... Extracting... Formatting...”, appear on the HP JetDirect 4000’s LCD display.

Automatic (DHCP) IP Configuration

After bootup, the HP JetDirect 4000 will immediately request an IP address from any DHCP ( Dynamic Host Configurati on Protocol) server that resides on the network. If this request is successful, you will see the following messages.

DHCP requesting IP Address...

DHCP successful

10.1.2.3

HPMC60CAF

Mon Jan 10 2001

Installation

Note If, after one minute, there has no t been a successful

DHCP configuration, you will be notified via the front-panel LCD display; then you will be prompted to enter the IP address information manually.

The default Print Appliance Name, b ased on the device’s MAC address, is displayed on the first line of the LCD.

After the initial IP address display, the IP address will continue to appear on the LCD display on the second line of the LCD as part of the HP JetDirect 4000 display cycle: date, time, IP address, version. Write down the IP address, as you will need it for further installation steps.

Installation 2-5

Manual IP Configuration

If your network does not use DHCP, use the HP JetDirect 4000’s front panel to manually enter the IP address, subnet mask, and default gateway.

These instructions use the LCD Display, the Enter and Cancel buttons, the direction buttons and numeric keypad.

LEDs LCD Display Numeric Keypad

Power Button Enter and Cancel Direction Buttons

You will see this message on the front-panel LCD.

1. After about 30 seconds,

DHCP requesting IP Address...

2. Press

Press ✱ to begin

Buttons

the next message will appear.

✱.

Initial Setup

3. Press

IP Config Mode =Manual

4. Use the number buttons

IP Address:

 





=010.001.002.003

✱.

on the front panel of the HP JetDirect 4000 to enter the IP address.

✱.

Press Do not duplicate an IP

address already in use on your network.

(Note: the IP addressing shown is for illustration purposes only.)

2-6 Installation

5. Use the number buttons

Subnet Mask: =255.000.000.000

 

on the front panel of the HP JetDirect 4000 to enter the subnet mask.

Press

6. Use the number buttons

Default Gateway: =010.001.002.003

7. Press

Setup complete Press

8. Wait about 10 seconds.

Restarting

" to apply

Network...

HPMC60CAF

09:12AM

 

on the front panel of the HP JetDirect 4000 to enter the default gateway. Press

The normal operating messages will appear on the LCD display.

The first line of the display shows the default Print Appliance Name.

The second line of the display alternates between date, time, IP address, and version.

Installation

9. Go to the next installation step, “Use the Web Interface to Configure the Device”.

Installation 2-7

4. Use the Web Interface to Configure the Device

1. At a workstation, open the web browser.

2. In the “Location” field (Netscape Navigator) or “Address” field

(Microsoft Internet Explorer), enter the HP JetDirect 4000’s IP address in the following format:

http://nnn.nnn.nnn.nnn

The IP address is the address displayed on the HP JetDirect 4000’s front panel.

3. Click Administration.

Note Click Help in the banner or on any screen to go to

online help.

2-8 Installation

4. Log in, using “admin” as both user name and password.

5. Complete the registration screens.

6. Click Network Settings.

Installation

Installation 2-9

7. Enter network settings.

Note Checking “Enable shared drive to store printer

device drivers” will create a space for managing printer drivers. See chapter 3, “Network Settings”.

8. Click Apply.

2-10 Installation

9. Click Print Queues.

10.Click Add Queue.

Installation

11.Enter queue information. Click OK. Add as many queues as you want for the HP JetDirect 4000.

Installation 2-11

However, the device works bes t with 32 or fewer queues. To easily add more print queues, check the “Add another print

queue” check box, and click OK.

Note For detailed information about web interface

operations, see Chapter 4 of this manual.

12. Go to the next installation step, “Back Up Settings”.

2-12 Installation

5. Back Up Settings

Use this page to save a copy of the HP JetDirect configuration parameters. Configuration parameters include network settings and print queue information.

Installation

Saving the configuration makes it easy to restore the configuration parameters if the HP JetDirect 4000 must be replaced or if its configuration values are accidentally changed or lost.

1. Click Backup Settings.

2. At the next screen, select Save Configuration.

3. Choose a filename, drive, and directory.

4. Click Save. The saved configuration is in binary format and

cannot be edited usin g a text editor. Or, click Cancel to return to the Backup S ettings page withou t

saving the configuration.

5. Go to the next installation step, “Set Up Access From Each Client”.

Installation 2-13

6. Set Up Access from Each Client

Note Hewlett-Packard suggests you verify installation

with one client before configuring more clients. This will confirm operation. It is easier to troubleshoot settings on one client than many.

During setup, you may need the Windows CD or the driver disk from the printer manufacturer.

1. Be sure the HP JetDirect 4000 is installed, queues set up, and the printers turned on. Be sure the client workstation is connected to the network.

2. At the client workstation, select Start from the task bar. Select Setup and Printers.

3. Double click Add Printer.

4. Select Network printer server. Click Next.

2-14 Installation

After a few seconds, the network will appear.

Installation

5. Enter the Universal Naming Convention (UNC) path directly (for example “\\spooler1\queue1”). See Microsoft documentation for more information about UNC. Or, locate and select the print queue you established earlier. Click OK.

Installation 2-15

6. Click OK.

7. Select a driver and click OK. If necessary, insert the printer

manufacturer’s driver disk and click Have Disk.

2-16 Installation

8. Select Yes or No. Click Next.

9. Click Finish.

Installation

The installation is complete, and the client user will be able to print from the client workstation.

You should now register your HP JetDirect 4000 Print Appliance. When you do, you will receive:

• Technical support updates

• Special Hewl ett-Packard offers

• Details on new products and technologies

Go to URL:

http://www.hp.com/go/printappliance_registration

Installation 2-17

2-18 Installation

Front Panel

The HP JetDirect 4000’s front panel has the fol lowing components:

LEDs LCD Display Numeric Keypad

Power Button Enter and Cancel Direction Buttons

Buttons

These components are described in the following sections.

Power Button

Press the Power button to power up the HP JetDirect 4000. A bootup process begins. When the devi ce is powered on, the Power On LED is lit.

Press the Power button again to power down the print appliance. The print appliance performs an orderly shutdown.

Note The print appliance continues t o draw some po wer

even if it is switched off.

If print jobs are printing when you power up the print appl iance, the print jobs will not be completed.

Jobs in the print queues waiting to be printed will resume printing when the print appliance is fully booted.

Front Panel

Front Panel 3-1

+ 61 hidden pages