HP EliteBook 8570w User Manual

User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: June 2013

First Edition: October 2012

Document Part Number: 703316-002

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

To obtain the latest information in this guide, contact support. For U.S. support, go

http://www.hp.com/go/contactHP. For

to worldwide support, go to

http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Welcome .......................................................................................................................................................... 1

Finding information ............................................................................................................................... 2

2 Getting to know your computer ..................................................................................................................... 4

Top ....................................................................................................................................................... 4

TouchPad ............................................................................................................................ 4

Lights ................................................................................................................................... 5

Buttons and fingerprint reader (select models only) ............................................................ 6

Keys ..................................................................................................................................... 8

Front ..................................................................................................................................................... 9

Right ................................................................................................................................................... 10

Left ..................................................................................................................................................... 11

Rear .................................................................................................................................................... 12

Display ................................................................................................................................................ 13

Bottom ................................................................................................................................................ 14

3 Connecting to a network .............................................................................................................................. 16

Connecting to a wireless network ....................................................................................................... 16

Using the wireless controls ................................................................................................ 16

Using the wireless button .................................................................................. 16

Using operating system controls ....................................................................... 17

Using a WLAN ................................................................................................................... 17

Using an Internet service provider .................................................................... 17

Setting up a WLAN ............................................................................................ 18

Configuring a wireless router ............................................................................ 18

Protecting your WLAN ....................................................................................... 18

Connecting to a WLAN ...................................................................................... 19

Using HP Mobile Broadband (select models only) ............................................................ 19

Inserting and removing a SIM ........................................................................... 20

Using GPS (select models only) ........................................................................................ 21

Using Bluetooth wireless devices ...................................................................................... 21

Connecting to a wired network ........................................................................................................... 21

Connecting to a local area network (LAN) ......................................................................... 21

Using a modem .................................................................................................................. 22

Connecting a modem cable .............................................................................. 22

Connecting a country- or region-specific modem cable adapter ....................... 23

4 Navigating using the keyboard, touch gestures and pointing devices ................................................... 24

Using pointing devices ....................................................................................................................... 24

Setting pointing device preferences ................................................................................... 24

Using the pointing stick ...................................................................................................... 24

Using the TouchPad .......................................................................................................... 24

Turning the TouchPad off and on ...................................................................... 25

Using TouchPad gestures ................................................................................. 25

Tapping ............................................................................................. 26

Scrolling ............................................................................................ 26

Pinching/zooming ............................................................................. 27

Rotating (select models only) ........................................................... 27

2-finger click (select models only) .................................................... 27

Flicking (select models only) ............................................................ 28

Edge swipes (select models only) ..................................................................................... 28

Right-edge swipe .............................................................................................. 28

Top-edge swipe ................................................................................................. 29

Left-edge swipe ................................................................................................. 29

Using the keyboard ............................................................................................................................ 30

Using Microsoft Windows 8 shortcut keys ......................................................................... 30

Identifying the hot keys ...................................................................................................... 31

Using keypads ................................................................................................................... 32

Using the integrated numeric keypad ................................................................ 33

Using an optional external numeric keypad ...................................................... 33

5 Multimedia ..................................................................................................................................................... 34

Using the media activity controls ........................................................................................................ 34

Audio .................................................................................................................................................. 34

Connecting speakers ......................................................................................................... 34

Adjusting the volume ......................................................................................................... 34

Connecting headphones .................................................................................................... 35

Connecting a microphone .................................................................................................. 35

Checking audio functions on the computer ........................................................................ 35

Webcam (select models only) ............................................................................................................ 35

Video .................................................................................................................................................. 36

VGA ................................................................................................................................... 36

DisplayPort (select models only) ....................................................................................... 37

6 Power management ...................................................................................................................................... 39

Shutting down the computer ............................................................................................................... 39

Setting power options ......................................................................................................................... 39

Using power-saving states ................................................................................................. 39

Intel Rapid Start Technology (select models only) ............................................ 40

Initiating and exiting Sleep ................................................................................ 40

Enabling and exiting user-initiated Hibernation ................................................. 40

Setting password protection on wakeup ........................................................... 41

Using the power meter and power settings ....................................................... 41

Using battery power ........................................................................................................... 41

Finding additional battery information ............................................................... 42

Using Battery Check ......................................................................................... 42

Displaying the remaining battery charge ........................................................... 42

Maximizing battery discharge time .................................................................... 42

Managing low battery levels .............................................................................. 42

Identifying low battery levels ............................................................. 43

Resolving a low battery level ............................................................ 43

Inserting or removing the battery ...................................................................... 43

Conserving battery power ................................................................................. 44

Storing a user-replaceable battery (select models only) ................................... 44

Disposing of a user-replaceable battery (select models only) ........................... 44

Replacing a user-replaceable battery (select models only) .............................. 45

Using external AC power ................................................................................................... 45

Testing an AC adapter ...................................................................................... 46

7 External cards and devices .......................................................................................................................... 47

Using Media Card Reader cards (select models only) ....................................................................... 47

Inserting a digital card ........................................................................................................ 47

Removing a digital card ..................................................................................................... 47

Using ExpressCards (select models only) .......................................................................................... 48

Configuring an ExpressCard .............................................................................................. 48

Inserting an ExpressCard .................................................................................................. 49

Removing an ExpressCard ................................................................................................ 50

Using smart cards (select models only) ............................................................................................. 50

Inserting a smart card ........................................................................................................ 51

Removing a smart card ...................................................................................................... 51

Using a USB device ........................................................................................................................... 51

Connecting a USB device .................................................................................................. 52

Removing a USB device .................................................................................................... 52

Using 1394 devices (select models only) ........................................................................................... 52

Connecting a 1394 device ................................................................................................. 53

Removing a 1394 device ................................................................................................... 53

Using an eSATA device (select models only) .................................................................................... 53

Connecting an eSATA device ............................................................................................ 54

vii

Removing an eSATA device .............................................................................................. 54

Using optional external devices .......................................................................................................... 54

Using optional external drives ............................................................................................ 55

Using the docking connector (select models only) ............................................................ 55

8 Drives ............................................................................................................................................................. 56

Handling drives ................................................................................................................................... 56

Using hard drives ............................................................................................................................... 56

Intel Smart Response Technology (select models only) .................................................... 57

Removing or replacing the service door ............................................................................ 57

Removing the service door ............................................................................... 57

Replacing the service door ................................................................................ 58

Replacing or upgrading the hard drive ............................................................................... 59

Intel Smart Response Technology (select models only) ................................... 59

Removing the hard drive ................................................................................... 60

Installing a hard drive ........................................................................................ 62

Replacing a drive in the upgrade bay ................................................................................ 63

Replacing a hard drive ...................................................................................... 63

Replacing an optical drive ................................................................................. 64

Improving hard drive performance ..................................................................................... 66

Using Disk Defragmenter .................................................................................. 66

Using Disk Cleanup ........................................................................................... 66

Using HP 3D DriveGuard (select models only) .................................................................. 66

Identifying HP 3D DriveGuard status ................................................................ 67

Managing power with a parked hard drive ........................................................ 67

Using HP 3D DriveGuard software ................................................................... 67

Using optical drives (select models only) ........................................................................................... 68

Identifying the installed optical drive .................................................................................. 68

Inserting an optical disc ..................................................................................................... 68

Tray-load ........................................................................................................... 68

Removing an optical disc ................................................................................................... 69

Tray-load ........................................................................................................... 69

When the disc tray opens normally .................................................. 69

When the disc tray fails to open normally ......................................... 70

Sharing optical drives ........................................................................................................ 72

Using RAID (select models only) ........................................................................................................ 72

9 Security .......................................................................................................................................................... 73

Protecting the computer ..................................................................................................................... 73

Using passwords ................................................................................................................................ 74

Setting passwords in Windows .......................................................................................... 74

viii

Setting passwords in Computer Setup .............................................................................. 75

Managing a BIOS administrator password ........................................................................ 75

Entering a BIOS administrator password .......................................................... 77

Managing a Computer Setup DriveLock password ........................................................... 77

Setting a DriveLock password ........................................................................... 77

Entering a DriveLock password ........................................................................ 78

Changing a DriveLock password ...................................................................... 78

Removing DriveLock protection ........................................................................ 79

Using Computer Setup Automatic DriveLock .................................................................... 79

Entering an Automatic DriveLock password ..................................................... 79

Removing Automatic DriveLock protection ....................................................... 80

Using antivirus software ..................................................................................................................... 80

Using firewall software ....................................................................................................................... 80

Installing critical security updates ....................................................................................................... 81

Using HP ProtectTools Security Manager (select models only) ......................................................... 81

Installing an optional security cable .................................................................................................... 81

Using the fingerprint reader (select models only) ............................................................................... 82

Locating the fingerprint reader ........................................................................................... 82

10 Maintenance ................................................................................................................................................ 83

Adding or replacing memory modules ................................................................................................ 83

Adding or replacing the memory module underneath the keyboard (select models only) .................. 85

Cleaning your computer ..................................................................................................................... 91

Cleaning products .............................................................................................................. 91

Cleaning procedures .......................................................................................................... 91

Cleaning the display .......................................................................................... 91

Cleaning the sides and cover ............................................................................ 91

Cleaning the TouchPad and keyboard .............................................................. 91

Using the DreamColor display (select models only) ........................................................................... 92

Updating programs and drivers .......................................................................................................... 92

Using SoftPaq Download Manager .................................................................................................... 92

11 Backup and recovery .................................................................................................................................. 93

Backing up your information ............................................................................................................... 93

Performing a system recovery ............................................................................................................ 94

Using the Windows recovery tools ..................................................................................... 94

Using f11 recovery tools .................................................................................................... 95

Using Windows 8 operating system media (purchased separately) .................................. 95

Using Windows Refresh for quick and easy recovery ....................................................... 96

Remove everything and reinstall Windows ........................................................................ 96

Using HP Software Setup .................................................................................................. 97

12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 98

Using Computer Setup ....................................................................................................................... 98

Starting Computer Setup ................................................................................................... 98

Navigating and selecting in Computer Setup ..................................................................... 98

Restoring factory settings in Computer Setup ................................................................... 99

Updating the BIOS ........................................................................................................... 100

Determining the BIOS version ......................................................................... 100

Downloading a BIOS update ........................................................................... 100

Using Advanced System Diagnostics ............................................................................................... 102

13 Support ...................................................................................................................................................... 103

Contacting support ........................................................................................................................... 103

Labels ............................................................................................................................................... 104

14 Specifications ............................................................................................................................................ 105

Input power ....................................................................................................................................... 105

Operating environment ..................................................................................................................... 105

Appendix A Traveling with the computer .................................................................................................... 106

Appendix B Troubleshooting ........................................................................................................................ 107

Troubleshooting resources ............................................................................................................... 107

Resolving issues .............................................................................................................................. 107

The computer is unable to start up .................................................................................. 107

The computer screen is blank .......................................................................................... 108

Software is functioning abnormally .................................................................................. 108

The computer is on but not responding ........................................................................... 108

The computer is unusually warm ..................................................................................... 108

An external device is not working .................................................................................... 109

The wireless network connection is not working .............................................................. 109

The optical disc tray does not open for removal of a CD or DVD .................................... 110

The computer does not detect the optical drive ............................................................... 111

A disc does not play ......................................................................................................... 111

A movie is not visible on an external display ................................................................... 111

The process of burning a disc does not begin, or it stops before completion .................. 112

Appendix C Electrostatic discharge ............................................................................................................ 113

Index ................................................................................................................................................................. 114

1Welcome

After you set up and register the computer, it is important to take the following steps:

Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®

●

features.

TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,

press the Windows logo key

return you to the previous screen.

Connect to the Internet—Set up your wired or wireless network so that you can connect to the

●

Internet. For more information, see

Update your antivirus software—Protect your computer from damage caused by viruses. The

●

software is preinstalled on the computer. For more information, see

on page 80.

on your keyboard. Pressing the Windows logo key again will

Connecting to a network on page 16.

Using antivirus software

Get to know your computer—Learn about your computer features. Refer to

●

your computer on page 4 and Navigating using the keyboard, touch gestures and pointing devices on page 24 for additional information.

Find installed software—Access a list of the software preinstalled on the computer:

●

From the Start screen, type a, click Apps, and then select from the displayed options. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website.

● Back up your hard drive—Create recovery discs or a recovery flash drive. See

recovery on page 93.

Getting to know

Backup and

Finding information

The computer comes with several resources to help you perform various tasks.

Resources For information about

Setup Instructions poster

Windows 8 Basics guide Overview of using and navigating with Windows® 8.

Help and Support

To access Help and Support, type h, and then select Help and Support.

To obtain the latest information in this guide, contact support. For U.S. support, go to

contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Regulatory, Safety, and Environmental Notices

To access this guide, from the Start screen, select the

HP Support Assistant app, screen, select My computer, and then select User guides.

Safety & Comfort Guide

To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides.

– or –

Go to

http://www.hp.com/ergo.

http://www.hp.com/go/

How to set up the computer

●

Help to identify computer components

●

Operating system information

●

Software, driver, and BIOS updates

●

Troubleshooting tools

●

How to access support

●

● Regulatory and safety information

Battery disposal information

●

● Proper workstation setup, posture, health, and work habits

Electrical and mechanical safety information

●

Worldwide Telephone Numbers booklet

This booklet is provided with your computer.

HP website

To obtain the latest information in this guide, contact support. For U.S. support, go to

contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

http://www.hp.com/go/

HP support telephone numbers

● Support information

Ordering parts and finding additional help

●

Accessories available for the device

●

2 Chapter 1 Welcome

Resources For information about

Limited Warranty*

To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select Warranty and services.

– or –

Go to

http://www.hp.com/go/orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

●

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to

contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

http://www.hp.com/go/orderdocuments or write to:

Warranty information

http://www.hp.com/go/

Finding information 3

2 Getting to know your computer

Top

TouchPad

Component Description

(1) Left pointing stick button Functions like the left button on an external mouse.

(2) Center pointing stick button Functions like the center button on an external mouse.

(3) Pointing stick Moves the pointer and selects or activates items on the

(4) Right pointing stick button Functions like the right button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

(6) Center TouchPad button Functions like the center button on an external mouse.

(7) Left TouchPad button Functions like the left button on an external mouse.

(8) TouchPad zone Moves the pointer and selects or activates items on the

(9) TouchPad on/off button Turns the TouchPad on and off when it is double-tapped.

screen.

4 Chapter 2 Getting to know your computer

Lights

Component Description

(1) TouchPad light

(2) Caps lock light On: Caps lock is on.

(3)

(4) Num lk light On: Num lock is on.

(5)

(6)

(7)

(8)

Power light

Wireless light

Mute light

Web browser light

Calculator light ● On: The calculator function is on.

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: An integrated wireless device, such as a

●

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

● Amber: All wireless devices are off.

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

On: The computer is on.

●

Off: The computer is off.

●

Blinking: The calculator has been activated.

●

Top 5

Buttons and fingerprint reader (select models only)

Component Description

(1)

(2)

(3)

(4)

(5)

Power button

Wireless button Turns the wireless feature on or off but does not establish a

Volume mute button Mutes and restores speaker sound.

Web browser button Opens the default Web browser.

Calculator button Activates the calculator function.

When the computer is off, press the button to turn on

●

the computer.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, see your power options. From the Start screen, type power, select Settings, and then select Power Options.

wireless connection.

6 Chapter 2 Getting to know your computer

Component Description

(6) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

(7) TouchPad on/off button Turns the TouchPad on and off when it is double-tapped.

password logon.

Top 7

Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

NOTE: fn12 is for models with backlit keyboards.

(3) fn key Executes frequently used system functions when pressed

(4)

(5)

(6) Integrated numeric keypad When num lk has been enabled, it can be used like an

(7) num lk key Alternates between the navigational and numeric functions

Windows logo key Returns you to the Start screen from an open app or the

Windows applications key Displays options for a selected object.

in combination with a function key, the num lk key, or the

esc key.

Windows desktop.

NOTE: Pressing the Windows logo key again will return

you to the previous screen.

external numeric keypad.

on the integrated numeric keypad.

8 Chapter 2 Getting to know your computer

Front

Component Description

(1)

(2)

(3)

(4)

(5) Display release latch Opens the computer.

(6) Media Card Reader Reads data from and writes data to digital memory

Wireless light Turns the wireless feature on or off but does not

Power light ● On: The computer is on.

AC adapter/Battery light ● White: The computer is connected to external

Hard drive light ● Blinking white: The hard drive is being accessed.

establish a wireless connection.

Blinking: The computer is in the Sleep state.

●

Off: The computer is off.

●

power and the battery is charged from 90 to 99 percent.

Amber: The computer is connected to external

●

power and the battery is charged from 0 to 90 percent.

Blinking amber: A battery that is the only available

●

power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: The battery is fully charged.

●

Amber: HP 3D DriveGuard has temporarily

●

parked the hard drive.

cards such as Secure Digital (SD).

(7) Speakers (2) Produce SRS Premium Sound or SRS Premium Sound

PRO (select models only).

NOTE: To use the SRS Premium Sound software,

from the Start screen, type SRS, and then select SRS Premium Sound.

Front 9

Right

Component Description

(1)

(2)

(3)

(4)

(5) Smart card reader Supports optional smart cards.

(6) Upgrade bay (optical drive shown) The upgrade bay can hold either a hard drive or an optical

Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

earbuds, a headset, or television audio.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access the user guides, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

USB 3.0 ports (2) Connect optional USB 3.0 compatible devices and provide

enhanced USB power performance.

NOTE: For details about different types of USB ports, see

Using a USB device on page 51.

External monitor port Connects an external VGA monitor or projector.

drive that reads and writes (select models only) to an optical disc. It can also hold a weight saver option.

(7) Optical drive eject button (select models

only)

10 Chapter 2 Getting to know your computer

Releases the optical drive disc tray.

Left

Component Description

(1)

(2)

(3) Vents (2) Enable airflow to cool internal components.

(4)

(5)

(6)

(7)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

RJ-45 (network) jack Connects a network cable.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

DisplayPort Connects an optional digital display device, such as a

high-performance monitor or projector.

eSATA/USB 2.0 combo port Connects an optional high-performance eSATA

component, such as an eSATA external hard drive, or connects an optional USB device.

USB 2.0 port Connects an optional USB device.

USB charging port Connects an optional USB device. The USB charging port

can also charge select models of cell phones and MP3 players, even when the computer is off.

(8)

(9)

1394 port Connects an optional IEEE 1394 or 1394a device, such as

a camcorder.

HP ExpressCard slot Supports optional ExpressCards.

Left 11

Rear

Component Description

(1)

(2)

RJ-11 (modem) jack Connects a modem cable.

Power connector Connects an AC adapter.

12 Chapter 2 Getting to know your computer

Display

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

(2) WLAN antennas (3)* Send and receive wireless signals to communicate with wireless

(3) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless

(4) Internal microphones (2) Record sound.

(5) Webcam light (select models only) On: The webcam is in use.

(6) Webcam (select models only) Records video and captures still photographs.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides.

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

local area networks (WLAN).

wide area networks (WWAN).

For information on using the webcam, access Help and Support. From the Start screen, type h, and then select Help and Support.

Display 13

Bottom

Component Description

(1) Battery bay Holds the battery.

(2)

(3)

(4) Accessory battery connector Connects an optional accessory battery.

(5) Docking connector Connects an optional docking device.

(6) Service door release latch Releases the service door from the computer.

(7) Vents (4) Enable airflow to cool internal components.

SIM slot Supports a wireless subscriber identity module (SIM).

The SIM slot is located inside the battery bay.

Battery release latch Releases the battery.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

14 Chapter 2 Getting to know your computer

Component Description

(8)

(9)

Bluetooth compartment Contains a Bluetooth device (select models only).

Service door Provides access to the hard drive, the wireless LAN

(WLAN) module slot, the WWAN module slot, and the memory module slots.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. From the Start screen, type h, and then select Help and Support.

Bottom 15

3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device—Connects the computer to wireless local area

●

networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.

HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)

●

device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-

●

enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

For more information about wireless technology, see the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:

Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless

●

button)

Operating system controls

●

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

16 Chapter 3 Connecting to a network

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To use operating system controls:

1. From the Start screen, type n, and then select Settings.

2. Type network and sharing in the search box, and then select Network and Sharing

Center.

For more information, from the Start screen, type h, and then select Help and Support.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms wireless router and wireless access point are often used interchangeably.

A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points

●

that can accommodate a large number of computers and accessories and can separate critical network functions.

A home or small office WLAN typically uses a wireless router, which allows several wireless and

●

wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Using an Internet service provider

When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this

information and store it in a safe place.

Connecting to a wireless network 17

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from

an Internet service provider

A wireless router (2) (purchased separately)

●

A wireless computer (3)

●

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type

of modem you have.

The illustration below shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.

Configuring a wireless router

For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.

NOTE: It is recommended that you initially connect your new wireless computer to the router by

using the network cable provided with the router. When the computer successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network.

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to email that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:

Use a firewall.

●

A firewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

Use wireless encryption.

●

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support.

18 Chapter 3 Connecting to a network

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless

light is off, press the wireless button.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

2. From the Windows desktop, tap and hold, or click the network status icon in the notification area,

at the far right of the taskbar.

3. Select your WLAN from the list.

4. Click Connect.

If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click OK to complete the connection.

NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-

click the network status icon, and then select Open Network and Sharing Center. Click Set up a new connection or network. A list of options is displayed, allowing you to manually search

for and connect to a network or to create a new network connection.

After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN

implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

Using HP Mobile Broadband (select models only)

HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a cellular phone network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.

When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

HP supports the following technologies:

HSPA (High Speed Packet Access), which provides access to networks based on the Global

●

System for Mobile Communications (GSM) telecommunications standard.

EV-DO (Evolution Data Optimized), which provides access to networks based on the code

●

division multiple access (CDMA) telecommunications standard.

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay of your computer.

Some mobile network operators require the use of a SIM. A SIM contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

Connecting to a wireless network 19

For information about inserting and removing the SIM, see Inserting and removing a SIM

on page 20.

For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. For additional information, see the HP website at countries only).

Inserting and removing a SIM

CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.

To insert a SIM, follow these steps:

1. Shut down the computer.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the battery bay toward you.

http://www.hp.com/go/mobilebroadband (select regions/

6. Remove the battery (see

7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

NOTE: See the image on the battery bay to determine which way the SIM card should be

inserted into your computer.

Inserting or removing the battery on page 43).

8. Replace the battery.

NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.

9. Reconnect external power.

10. Reconnect external devices.

11. Turn on the computer.

20 Chapter 3 Connecting to a network

+ 97 hidden pages