HP EliteBook 8560p, ProBook 6560b Maintenance And Service Manual

HP EliteBook 8560p Notebook PC
HP ProBook 6560b Notebook PC

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

© Copyright 2011 Hewlett-Packard
Development Company, L.P.

Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation in the United States and other
countries. Microsoft, Windows, and
Windows Vista are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or
other countries. SD Logo is a trademark of
its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

Fifth Edition: October 2011

First Edition: March 2011

Document Part Number: 644148-005

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Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).

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Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 9

Display .................................................................................................................................................. 9

Top ..................................................................................................................................................... 11

TouchPad .......................................................................................................................... 11

Lights ................................................................................................................................. 12

Buttons and fingerprint reader ........................................................................................... 14

Keys ................................................................................................................................... 16

Front ................................................................................................................................................... 18

Left ..................................................................................................................................................... 19

Rear .................................................................................................................................................... 21

Right ................................................................................................................................................... 22

Bottom ................................................................................................................................................ 23

3 Illustrated parts catalog ............................................................................................................................... 25

Service tag ......................................................................................................................................... 25

Computer major components ............................................................................................................. 26

Display components ........................................................................................................................... 34

Plastics Kit .......................................................................................................................................... 36

Cable Kit ............................................................................................................................................. 37

Mass storage devices ......................................................................................................................... 38

Miscellaneous parts ............................................................................................................................ 39

Sequential part number listing ............................................................................................................ 40

4 Removal and replacement procedures ....................................................................................................... 51

Preliminary replacement requirements ............................................................................................... 51

Tools required .................................................................................................................... 51

Service considerations ....................................................................................................... 51

Plastic parts ....................................................................................................... 51

Cables and connectors ..................................................................................... 52

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Drive handling ................................................................................................... 52

Grounding guidelines ......................................................................................................... 53

Electrostatic discharge damage ........................................................................ 53

Packaging and transporting guidelines ............................................. 54

Workstation guidelines ..................................................................... 54

Equipment guidelines ....................................................................... 55

Component replacement procedures ................................................................................................. 56

Service tag ......................................................................................................................... 56

Computer feet .................................................................................................................... 57

Battery ............................................................................................................................... 58

Display assembly (panel, bezel, webcam, microphone) .................................................... 59

SIM .................................................................................................................................... 63

Bottom door ....................................................................................................................... 64

Optical drive ....................................................................................................................... 65

Upgrade bay ...................................................................................................................... 67

Hard drive .......................................................................................................................... 69

RTC battery ....................................................................................................................... 71

Memory modules ............................................................................................................... 72

WWAN module .................................................................................................................. 74

WLAN module .................................................................................................................... 76

Bluetooth module ............................................................................................................... 81

Modem module .................................................................................................................. 83

Fan ..................................................................................................................................... 85

Heat sink ............................................................................................................................ 86

Processor ........................................................................................................................... 90

Keyboard ........................................................................................................................... 92

Bottom cover ...................................................................................................................... 94

Speaker assembly ............................................................................................................. 99

RJ-11 jack cable .............................................................................................................. 101

Function board ................................................................................................................. 103

USB board ....................................................................................................................... 105

System board ................................................................................................................... 106

Display assembly and components (whole hinge-up, cable, antennas, hinges,

enclosure) ........................................................................................................................ 111

5 Computer Setup (BIOS) and System Diagnostics ................................................................................... 120

Using Computer Setup ..................................................................................................................... 120

Starting Computer Setup ................................................................................................. 120

Navigating and selecting in Computer Setup ................................................................... 120

Restoring factory settings in Computer Setup ................................................................. 121

Updating the BIOS ........................................................................................................... 122

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Determining the BIOS version ......................................................................... 122

Downloading a BIOS update ........................................................................... 122

Using System Diagnostics ................................................................................................................ 123

6 Specifications .............................................................................................................................................. 124

Computer specifications ................................................................................................................... 124

39.6-cm (15.6-in), HD display specifications .................................................................................... 125

39.6-cm (15.6-in), HD+ display specifications .................................................................................. 126

Hard drive specifications .................................................................................................................. 127

Blu-ray BD-R/RE + DVDSM DL Drive .............................................................................................. 128

DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................. 129

Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ................................................................ 130

DVD-ROM Drive specifications ........................................................................................................ 131

Specification information in Device Manager ................................................................................... 132

7 Backup and recovery .................................................................................................................................. 133

Windows 7 ........................................................................................................................................ 133

Backing up your information ............................................................................................ 133

Performing a system recovery ......................................................................................... 134

Using the Windows recovery tools .................................................................. 135

Using f11 recovery tools .................................................................................. 135

Using a Windows 7 operating system DVD (purchased separately) ............... 136

Windows Vista .................................................................................................................................. 137

Backing up your information ............................................................................................ 137

Performing a recovery ..................................................................................................... 138

Using the Windows recovery tools .................................................................. 138

Using f11 recovery tools .................................................................................. 139

Using a Windows Vista operating system DVD (purchased separately) ......... 139

8 Power cord set requirements .................................................................................................................... 141

Requirements for all countries and regions ...................................................................................... 141

Requirements for specific countries and regions ............................................................................. 142

9 Recycling ..................................................................................................................................................... 143

Battery .............................................................................................................................................. 143

Display .............................................................................................................................................. 143

Index ................................................................................................................................................................. 149

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1 Product description

Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

Product Name HP ProBook 6560p Notebook PC √

HP EliteBook 8560p Notebook PC √

Processors Intel® Core™ i7 processor, Dual Core

2620M, 2.70-GHz (Turbo up to 3.40) processor 4-MB L3

cache, 4 threads

√

Intel® Core i5 processors, Dual Core

(not available with iAMT, Intel QM67 chipset)

2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3

cache, 4 threads

√

2520M, 2.50-GHz (Turbo up to 3.20) processor 3-MB L3

cache, 4 threads

√√

2410M, 2.30-GHz (Turbo up to 2.90) processor 3-MB L3

cache, 4 threads

√√

Intel Core i3 processors, Dual Core

(not available with iAMT, Intel QM67 chipset)

2310M, 2.10-GHz processor 3-MB L3 cache √√

Intel Celeron processor, Dual Core

B810, 1.60-GHz processor 2-MB L3 cache, 2 threads √

Chipset Mobile Intel HM65 chipset

(Non-vPro configurations)

√

Mobile Intel QM67 chipset

(vPro configurations)

√

Graphics Intel HD Graphics 3000 (UMA) √√

AMD Radeon™ HD 6470M (discrete) √√

Supports dual-display ports through the dock √√

Panel All display assemblies include 2 wireless local area

network (WLAN) antennas

√√

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Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) √√

39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) √√

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
with WWAN

√

39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900)
with WWAN

√

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
with camera

√√

39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900)
with camera

√√

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
with camera and WWAN

√

39.6-cm (15.6-in) HD+, anti-glare, LED WVA (1600x900)
with camera and WWAN

√

Support privacy filter √

Memory Two customer-accessible/upgradeable memory module

slots supporting up to 16 GB of RAM

√√

Supports dual-channel memory √√

PC3-10600, 1333-MHz, DDR3 √√

Supports the following configurations:

● 16384 (8192 × 2)

●

8192 (8192 × 1)

●

8192 (4096 × 2)

● 6144 (4096 + 2048)

●

4096 (2048 × 2)

●

4096 (4096 × 1)

● 3072 (2048 + 1024)

●

2048 (2048 × 1)

√√

Hard drives Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard

drives

√√

Customer-accessible √√

Supports the following drives:

● 750-GB, 7200-rpm

●

500-GB, 7200-rpm

●

320-GB, 7200-rpm

● 250-GB, 7200-rpm

√√

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Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

Supports the following solid-state drives:

● 160-GB

● 128-GB

√√

Upgrade bay Fixed √√

Customer-accessible √√

Serial ATA √√

12.7-mm tray load √√

Supports “No Drive” option √√

Supports the following 12.7-mm SATA optical drives:

●

DVD-ROM

●

DVD+/-RW SuperMulti DL

● Blu-ray ROM DVD+/-RW SuperMulti DL

Supports the following 9.5-mm SATA hard drive:

●

500-GB, 7200-rpm

√√

Supports the following 12.7-mm SATA optical drive:

● Blu-ray R/RE DVD +/-RW SuperMulti DL Drive

√

Microphone Integrated dual-array microphone (webcam models only) √√

Integrated mono (non-webcam models) √

Audio HP SRS Premium Sound √√

HP Premier Sound √

Stereo speakers (2) √√

Webcam Integrated webcam (720p HD) √√

Modem 56K V.92 MDC data/fax modem √√

Modem cable not included √√

Supports “No Modem” option √√

Ethernet Intel 82579LM GbE LAN 10/100/1000 network interface

card (NIC) with iAMT (vPro models)

√√

Intel 82579V GbE LAN 10/100/1000 network interface

card (non-vPro models)

√

S3/S4/S5 wake on LAN √√

NIC power down technology √√

Ethernet cable not included √√

Wireless Integrated WLAN options by way of wireless module:

Two WLAN antennas built into display assembly √

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Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

Three WLAN antennas built into display assembly √

Supports “no WLAN” option √√

Supports the following WLAN formats:

● Broadcom 802.11 b/g/n, 1×1

●

Broadcom 802.11 a/b/g/n, 2×2

●

Intel Centrino Advanced N 6205, 2×2 a/b/g/n

√√

●

Intel Centrino Wireless-N 1000, 1×2 b/g/n √

● Atheros 802.11 a/b/g/n 3×3 √

●

Intel Centrino Ultimate-N 6300, 3×3 a/b/g/n √

Integrated WWAN options by way of wireless module:

Two WWAN antennas built into display assembly (world-

wide 5 band, in WWAN panels only)

√√

Subscriber identity module (SIM) security (customer-

accessible in battery bay)

√√

Supports “no WWAN” option √√

Supports the following WWAN modules:

● Qualcomm Gobi 3000 HSPA/CDMA with GPS

●

Ericsson 5521 HSPA+

√√

Integrated personal area network (PAN) options by way of Bluetooth® module:

Supports “no PAN” option √√

Integrated Bluetooth 2.1 √√

External media card One ExpressCard/54 slot √√

Integrated Media Card Reader with SD, MMC support √√

Ports Audio-in (stereo microphone) √√

Audio-out (stereo headphone) √√

DisplayPort 1.1a √√

DisplayPort 1.2 √√

RJ-11 (modem) √√

RJ-45 (Ethernet, includes link and activity lights) √√

USB 3.0 √

USB 2.0 (3) √

USB 2.0 charging port √

eSATA/USB 2.0 combo port √√

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Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

VGA (Dsub 15-pin) supporting 1920 × 1200 external

resolution at 75-GHz (hot plug with auto-detect)

√√

1394a √√

Serial port √√

3-pin AC power √√

Secondary battery connector √√

Docking connector √√

Docking HP Docking Station √√

HP Advanced Docking Station √√

Keyboard/pointing
devices

Keyboard with numeric keypad √√

Dual point √√

Spill-resistant design √√

Full chiclet keyboard √√

Touchpad includes: on/off button, supports 2-way scroll

with legend, taps enabled by default, 2-finger scrolling
and zoom enabled by default

√√

Power requirements Smart AC adapter with localized cable plug support (3-

wire plug with ground pin, supports 3-pin DC connector):

● 90-W

●

65-W

√√

9-cell, 3.0-Ah (100-Wh) Li-ion battery √√

6-cell, 2.8-Ah (62-Wh) Li-ion battery √√

6-cell, 2.55-Ah (55-Wh) Li-ion battery √

3-cell, 2.8-Ah (31-Wh) Li-ion battery √√

Supports 9-cell, 73-Wh HP Ultra-Capacity Extended Life

Battery

√√

Supports 9-cell, 100-Wh HP Extended Life Battery √√

Supports 6-cell, 51-Wh HP Long Life Li-ion battery √√

HP Fast Charge Technology √√

Security Integrated fingerprint reader √√

Integrated smart card reader √√

Security cable slot √√

Trusted platform module (TPM) V.1.2 √√

Full volume encryption √√

Preboot authentication (password, smart card) √√

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Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

Operating system Preinstalled:

Windows 7 Professional 32 with Microsoft® Basics √√

Windows 7 Professional 64 with Microsoft Basics √√

Windows 7 Home Premium 64 with Microsoft Basics √√

Windows 7 Home Premium 32 with Microsoft Basics √√

Windows Vista Home Basic 32 with Microsoft Basics √√

Novell™: SuSE Linux™ – SLED 11 √

FreeDOS √√

Preinstalled with Microsoft Office:

Windows 7 Professional 32 with Microsoft Office 2010

Starter

√√

Windows 7 Professional 32 with Microsoft Office 2010

Personal

√√

Windows 7 Professional 32 with Microsoft Office 2010

Home & Business

√√

Windows 7 Professional 32 with Microsoft Office 2010

Professional

√√

Windows 7 Professional 64 with Microsoft Office 2010

Starter

√√

Windows 7 Professional 64 with Microsoft Office 2010

Personal

√√

Windows 7 Professional 64 with Microsoft Office 2010

Home & Business

√√

Windows 7 Professional 64 with Microsoft Office 2010

Professional

√√

Windows 7 Home Premium 32 with Microsoft Office

2010 Starter

√√

Windows 7 Home Premium 32 with Microsoft Office

2010 Personal

√√

Windows 7 Home Premium 32 with Microsoft Office

2010 Home & Business

√√

Windows 7 Home Premium 32 with Microsoft Office

2010 Professional

√√

Windows 7 Home Premium 64 with Microsoft Office

2010 Starter

√√

Windows 7 Premium 64 with Microsoft Office 2010

Professional

√√

Windows 7 Starter with Microsoft Office 2010 Starter √√

Windows 7 Home Basic 32 with Microsoft Office 2010

Starter

√√

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Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

Windows Vista Basic 32 with Microsoft Office 2010

Starter

√√

Windows Vista Basic 32 with Microsoft Office 2010

Personal

√√

Windows Vista Basic 32 with Microsoft Office 2010

Home & Business

√√

Windows Vista Basic 32 with Microsoft Office 2010

Professional

√√

Restore Media:

Windows 7 Professional 64 √√

Windows 7 Professional 32 √√

Windows 7 Home Basic 32 √√

Windows 7 Home Premium 64 √√

Windows 7 Home Premium 32 √√

Windows 7 Starter 32 √

DRDVD Windows 7 √√

DRDVD Windows 7 with WinDVD √√

Web-only support:

Windows XP Professional 64 √

Windows XP Professional 32 √

Windows Vista Enterprise 32/64 √√

Windows Vista Business 32/64 √√

Windows 7 Enterprise 32/64 √√

Windows 7 Ultimate 32/64 √√

Certified:

Microsoft WHQL √√

Novell: SuSE Linux √√

Serviceability End-user replaceable parts:

AC adapter √√

Battery (system) √√

Hard drive √√

Memory module √√

Optical drive √√

Mini-PCI components (WLAN, WWAN, SIM) √√

Modem √√

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Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

Keyboard √√

Bluetooth module √√

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2 External component identification

Display

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

(2) WLAN antennas (3)* — 8560p models

WLAN antennas (2)* — 6560b models

Send and receive wireless signals to communicate with wireless
local area networks (WLAN).

(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

wide-area networks (WWAN).

(4) Internal microphones (2) (select models only) Record sound.

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Component Description

(5) Webcam light (select models only) On: The webcam is in use.

(6) Webcam (select models only) Records video and captures still photographs.

To use the webcam, select Start > All Programs > HP >
HP Webcam.

(7) Ambient light sensor When activated, the sensor automatically adjusts the display

brightness based on the lighting conditions in your environment.

(8) Keyboard light On: When the keyboard light is activated.

(9) Keyboard light button Used to activate the keyboard light.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

local area networks (WLAN).

(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

wide-area networks (WWAN).

(4) Internal microphone(s) (1 or 2 depending on

model)

Record sound.

(5) Webcam light (select models only) On: The webcam is in use.

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Component Description

(6) Webcam (select models only) Records video and captures still photographs.

To use the webcam, select Start > All Programs > HP >
HP Webcam.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Top

TouchPad

Component Description

(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the

screen.

(2) Left pointing stick button (select models

only)

Can be used with the pointing stick and functions like the
left button on an external mouse.

(3) TouchPad on/off button Turns the TouchPad on and off.

(4) TouchPad Moves the pointer and selects or activates items on the

screen.

NOTE: Vertical scrolling is supported on the right edge of

the TouchPad.

(5) Left TouchPad button Functions like the left button on an external mouse.

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Component Description

(6) Right pointing stick button (select models

only)

Can be used with the pointing stick and functions like the
right button on an external mouse.

(7) Right TouchPad button Functions like the right button on an external mouse.

Lights

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) TouchPad on/off light ● Amber: The TouchPad is off.

●

Off: The TouchPad is on.

(2) Caps lock light On: Caps lock is on.

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Component Description

(3)

Power light

●

On: The computer is on.

● Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(4)

Wireless light ● White: An integrated wireless device, such as a

wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.

● Amber: All wireless devices are off.

(5)

QuickWeb light

●

On: The computer is on.

● Off: The computer is off or in Hibernation.

NOTE: For more information, refer to “HP QuickWeb” in

this guide and to the HP Quickweb software Help

(6)

Mute light

●

Amber: Computer sound is off.

● Off: Computer sound is on.

(7)

Calculator light

●

On: The Windows® calculator function is on.

● Blinking: The Windows calculator has been activated.

(8) Num lock light On: Num lock is on.

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Buttons and fingerprint reader

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) TouchPad on/off button Turns the TouchPad on and off.

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Component Description

(2)

Power button

●

When the computer is off, press the button to turn on
the computer.

●

When the computer is on, press the button briefly to
initiate Sleep.

● When the computer is in the Sleep state, press the

button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button
briefly to exit Hibernation.

If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

●

Windows 7—Select Start > Control Panel > System
and Security > Power Options.

●

Windows Vista—Select Start > Control Panel >
System and Maintenance > Power Options

●

Or refer to the HP Notebook Reference Guide.

(3)

Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

(4)

QuickWeb button ● When the computer is off or in Hibernation, press the

button to open HP QuickWeb.

●

When the computer is in Microsoft Windows, press the
button to open the default Web browser.

●

When the computer is in HP QuickWeb, press the
button to open the default Web browser.

NOTE: For more information, refer to “HP QuickWeb” in

this guide and to the HP QuickWeb software Help. If your
computer does not have HP QuickWeb software, the button
does not perform any action or function.

(5)

Volume mute button Mutes and restores speaker sound.

(6)

Calculator button (select models only) Opens the Windows calculator function.

(7) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

password logon.

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Keys

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

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Component Description

(3) fn key Executes frequently used system functions when pressed

in combination with a function key, the num lk key, or the

esc key.

(4)

Start key Displays the Start menu.

(5)

Menu key Displays the active program’s shortcut menu (same as

right-click menu).

(6) Integrated numeric keypad When the keypad has been enabled, the keys can be used

like an external numeric keypad.

(7) num lk key Enables/disables the embedded numeric keypad when

pressed in combination with the fn key.

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Front

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Display release latch Opens the computer.

(2) Wireless light

●

White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.

●

Amber: All wireless devices are off.

(3) Power light ● On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(4) Battery light

●

Amber: The computer is connected to external power and
the battery is charged from 0 – 90%.

● White: The computer is connected to external power and

the battery is charged from 90 – 99%.

● Blinking amber: A battery that is the only available power

source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.

●

Off: The battery is fully charged.

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Component Description

(5) Hard drive light

●

Blinking turquoise: The hard drive or optical drive is being
accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard
drive.

(6) Speakers (2) Produce SRS Premium sound (select models only).

NOTE: To use the SRS Premium sound software, select Start

> All Programs > SRS Premium Sound.

Left

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1)

USB port Connects an optional USB device.

(2)

USB powered/charging port Connects an optional USB device.

(3)

ExpressCard slot (select models only) Supports optional ExpressCards.

(4) Media Card Reader Supports the following digital card formats:

● Secure Digital (SD) Card

●

MultiMediaCard (MMC)

(5)

1394 port Connects an optional IEEE 1394 or 1394a device, such as

a camcorder.

(6) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

Left 19

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Component Description

(7)

eSATA/USB port Connects a high-performance eSATA component, such as

an eSATA external hard drive, or connects an optional USB
device.

(8)

External monitor port Connects an external VGA monitor or projector.

(9) Smart Card reader slot (select models only) Supports optional Smart Cards.

Component Description

(1)

USB ports (2) Connects an optional USB device.

(2) Media Card Reader Supports the following digital card formats:

● Secure Digital (SD) Card

●

MultiMediaCard (MMC)

(3)

1394 port Connects an optional IEEE 1394 or 1394a device, such as

a camcorder.

(4) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(5)

eSATA/USB port Connects a high-performance eSATA component, such as

an eSATA external hard drive, or connects an optional USB
device.

(6)

External monitor port Connects an external VGA monitor or projector.

(7)

ExpressCard slot or Smart Card reader slot
(depending on configuration)

Supports optional ExpressCards or Smart Cards.

20 Chapter 2 External component identification

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Rear

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1)

RJ-11 (modem) jack Connects a modem cable.

(2)

Serial port Connects an optional device such as a serial

modem, mouse, or printer.

(3)

Power connector Connects an AC adapter.

(4)

DisplayPort Connects an optional digital display device, such

as a high-performance monitor or projector.

Rear 21

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Right

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1)

Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or
television audio.

NOTE: When a device is connected to the headphone

jack, the computer speakers are disabled.

(2)

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(3)

SuperSpeed USB ports (2) Connect optional USB devices.

USB ports (2) Connect optional USB devices.

(4) Optical drive Reads and writes (select models only) to an optical disc.

(5) Optical drive eject button Ejects the optical drive.

(6)

RJ-45 (network) jack Connects a network cable.

(7)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being
mishandled or stolen.

22 Chapter 2 External component identification

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Bottom

NOTE: Refer to the illustration that most closely matches your computer.

Bottom 23

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Component Description

(1)

Battery release latch Releases the battery from the battery bay.

(2) Docking connector Connects an optional docking device.

(3) Bottom cover release latch Releases or locks the bottom cover.

(4) SIM slot Contains a wireless subscriber identity module (SIM). The

SIM slot is located inside the battery bay.

(5) Battery bay Holds the battery.

(6) Vents (3) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(7) Speakers (2) Produce sound.

(8) Bluetooth compartment Contains a Bluetooth device.

(9)

Wireless and memory module
compartments and hard drive bay

Hold an HP Mobile Broadband Module, the memory
modules, and the hard drive.

NOTE: To prevent an unresponsive system, replace the

wireless module only with a wireless module authorized for
use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.

(10) Accessory battery connector Connects an optional accessory battery.

24 Chapter 2 External component identification

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3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.

●

Product name (1). This is the product name affixed to the front of the computer.

●

Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

●

Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.

●

Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.

Service tag 25

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Computer major components

26 Chapter 3 Illustrated parts catalog

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Item Description Spare part number

(1) Display assembly

NOTE: For a list of individual parts spared in the display panel, see

Display components

on page 34.

not spared

(2) Keyboard (includes cable)

NOTE: For a detailed list of available keyboards, see

Sequential part number listing on page 40.

For use in HP ProBook 6560b models without a pointing stick 641180-xxx

For use in HP ProBook 6560b models with a pointing stick 641179-xxx

For use in HP EliteBook 8560p models 641181-xxx

(3) Top cover

For use in model 6560b:

● Includes only touchpad 641203-001

●

Includes fingerprint reader, without pointing stick 641204-001

●

Includes fingerprint reader and pointing stick 641205-001

● Includes pointing stick, without fingerprint reader 641206-001

For use in model 8560p:

●

Includes fingerprint reader and pointing stick 641207-001

● Includes pointing stick, no fingerprint reader 641208-001

(4) Fan 641183-001

(5) Heat sink (includes replacement thermal material)

For use in models with discrete graphics 647604-001

For use in models with UMA graphics 647603-001

(6) System board (includes replacement thermal material and VGA support bracket)

For use in HP ProBook 6560b models with discrete graphics:

●

HM65 with WWAN

For use in all countries and regions except for Russia and the People's Republic of

China

646963-001

For use in Russia and the People's Republic of China 653785-001

● QM67 with WWAN

For use in all countries and regions except for Russia and the People's Republic of

China

646965-001

For use in Russia and the People's Republic of China 653787-001

For use in HP ProBook 6560b models with UMA graphics:

● HM65 with WWAN

For use in all countries and regions except for Russia and the People's Republic of

China

646962-001

For use in Russia and the People's Republic of China 653784-001

Computer major components 27

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Item Description Spare part number

●

HM65 without WWAN

For use in all countries and regions except for Russia and the People's Republic of

China

654129-001

For use in Russia and the People's Republic of China 654305-001

● QM67 with WWAN

For use in all countries and regions except for Russia and the People's Republic of

China

646964-001

For use in Russia and the People's Republic of China 653786-001

For use in HP EliteBook 8560p models:

● Discrete graphics, QM67

For use in all countries and regions except for Russia and the People's Republic of

China

646967-001

For use in Russia and the People's Republic of China 653789-001

●

UMA graphics, QM67

For use in all countries and regions except for Russia and the People's Republic of

China

646966-001

For use in Russia and the People's Republic of China 653788-001

(7) Speaker assembly 641186-001

(8) Processor

Intel Core i7 processors, Quad Core

2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor 6-MB L3 cache 631254-005

2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor 6-MB L3 cache 635501-005

Intel Core i7 processors, Dual Core

2620M, 2.7-GHz (turbo up to 3.4-GHz) processor 4-MB L3 cache 631252-005

Intel Core i5 processors, Dual Core

2540M, 2.6-GHz (turbo up to 3.3-GHz) processor 3-MB L3 cache

●

Includes thermal grease 631255-005

2520M, 2.5-GHz (turbo up to 3.2-GHz) processor 3-MB L3 cache

● Includes thermal grease 631253-005

2410M, 2.3-GHz (turbo up to 2.9-GHz) processor 3-MB L3 cache 638039-005

Intel Core i3 processors, Dual Core

2310M, 2.1-GHz processor 3-MB L3 cache

NOTE: At temperatures above 30⁰ C (86⁰ F), the Intel Core i3-2310M Processor may run

at decreased performance.

●

Includes thermal grease 638037-005

Intel Celeron processor, Dual Core

28 Chapter 3 Illustrated parts catalog

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Item Description Spare part number

B810, 1.6-GHz, with 2-MB L3 cache 646760-005

(9) Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The

modem module cable is included in the Cable Kit, spare part number 646968-001 for use in
6560b models, 641188-001 for use in 8560p models. See

Cable Kit on page 37 for more

Cable Kit spare part number information.

628824-001

(10) Function board (includes cable) 641187-001

(11) USB board (includes Mylar)

USB 2.0 board for use only in 6560b models 641184-001

USB 3.0 board for use only in 8560p models 641185-001

(12) Bottom cover (includes rubber feet)

NOTE: Make sure to remove the modem plug from the slot in the bottom cover if the

repaired unit includes a modem.

For use with HP ProBook 6560b computer models 644695-001

For use with HP EliteBook 8560p computer models 641182-001

(13) Battery, Li-ion

9-cell (100 WHr, 3.0 Ah) 631243-001

9-cell (73 WHr, 2.2 Ah) 634089-001

6-cell (62 WHr, 2.8 Ah) 628668-001

6-cell (55 WHr, 2.8 Ah, long life) 628670-001

6-cell (55 WHr, 2.5 Ah) 628666-001

3-cell (31 WHr, 2.8 Ah) 628664-001

(14) Bluetooth module (does not include Bluetooth module cable)

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.

The Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for
6560b models and 641188-001 for 8560p models. See

Cable Kit on page 37 for more

Cable Kit spare part number information.

537921-001

(15) Memory modules (PC3-10600, 1333-MHz, DDR3)

8-GB 634091-001

4-GB 621569-001

2-GB 621565-001

(16) WLAN module

Computer major components 29

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Item Description Spare part number

Intel Wi-Fi Link 6300, 802.11a/b/g/n for use in Andorra, Antigua and Barbuda, Argentina,

Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,
Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile,
the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,
French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania,
Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco,
the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia,
Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab
Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam

572511-001

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda,

Aruba, the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether
Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, the US Virgin Islands, and the United States

582564-001

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria,

Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus,
Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the
British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,
Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic
of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines,
Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

582564-002

30 Chapter 3 Illustrated parts catalog

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Item Description Spare part number

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania,

Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico,
Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

593836-001

Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia,

Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's
Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius,
Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines,
Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal,
Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United
Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States,
Venezuela, and Vietnam

593530-001

Computer major components 31

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Item Description Spare part number

Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania,

Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico,
Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

630435-001

Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman
Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland,
Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts
and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

631954-001

(17) WWAN modules

HP hs2340 HSPA+ Mobile Broadband Module 632155-001

HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001

(18) RTC battery 641200-001

(19) Optical drive (includes bracket, bezel, and screws)

32 Chapter 3 Illustrated parts catalog

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Item Description Spare part number

For use in HP ProBook 6560b models:

●

Blu-ray ROM DVD±RW SuperMulti DL Drive 649655-001

● DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001

●

DVD-ROM Drive 649653-001

For use in HP EliteBook 8560p models:

● Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001

●

Blu-ray ROM DVD±RW SuperMulti DL Drive 651043-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive 651042-001

● DVD-ROM Drive 651041–001

Cable Kit (not illustrated; see

Cable Kit on page 37 for more Cable Kit spare part number

information)

For use in HP ProBook 6560b models 646968-001

For use in HP EliteBook 8560p models 641188-001

(20) Hard drive

750-GB, 7200-rpm 633252-001

500-GB, 7200-rpm, for use in either the hard drive bay or the upgrade drive bay 634919-001

320-GB, 7200-rpm, Self-Encrypting Drive (SED) 626978-001

320-GB, 7200-rpm 641672-001

250-GB, 7200-rpm 635225-001

160-GB solid-state drive 649652-001

128-GB solid-state drive 649651-001

Computer major components 33

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Display components

34 Chapter 3 Illustrated parts catalog

Downloaded from LpManual.com Manuals

Item Description Spare part number

(1) Display bezel

For use with HP ProBook 6560b models with a webcam (bezel includes double-sided

tape)

641196-001

For use with HP ProBook 6560b models without a webcam (bezel includes double-sided

tape)

641197-001

For use with HP EliteBook 8560p models with a webcam 641198-001

For use with HP EliteBook 8560p models without a webcam 641199-001

(2) Display hinges (includes left and right hinges, brackets, and covers)

For use with HP ProBook 6560b models 647677-001

For use with HP EliteBook 8560p models 641193-001

(3) Display panel

39.6-cm (15.6-in), HD+, anti-glare, LED, WVA, LVDS 646977-001

39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS 646978-001

39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS 646976-001

(4) Webcam module

For use with HP ProBook 6560b models 647599-001

For use with HP EliteBook 8560p models 647601-001

Microphone module

For use in HP ProBook 6560b models 647600-001

For use in HP EliteBook 8560p models, includes keyboard light 647602-001

(5) Display Cable Kit

For use in HP ProBook 6560b models with HD displays 646969-001

For use in HP ProBook 6560b models with HD+ displays 646970-001

For use in HP EliteBook 8560p models with HD displays 641194-001

For use in HP EliteBook 8560p models with HD+ displays 641195-001

(6) WLAN antennas

Included in Cable Kit, for use in HP ProBook 6560b models

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

646968-001

657831-001

Included in Cable Kit, for use in HP EliteBook 8560p models

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

641188-001

657829-001

(7) WWAN antennas

Included in Cable Kit, for use in HP ProBook 6560b models

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

646968-001

657831-001

Included in Cable Kit, for use in HP EliteBook 8560p models

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

641188-001

657829-001

Display components 35

Downloaded from LpManual.com Manuals

Item Description Spare part number

(8) Display enclosure

For use in HP ProBook 6560b models

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

641202-001

657831-001

For use in HP EliteBook 8560p models

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

641201-001

657829-001

Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display

enclosure)

For use in HP ProBook 8560p models 657829-001

For use in HP ProBook 6560b models 657831-001

Plastics Kit

Item Description Spare part number

Plastics Kit for use in HP ProBook 6560b models 646971-001

Plastics Kit for use in HP EliteBook 8560p models 641190-001

(1) Bottom door

(2) Optical drive protective insert

(3) ExpressCard slot protective insert

(4) Display cable covers

36 Chapter 3 Illustrated parts catalog

Downloaded from LpManual.com Manuals

Cable Kit

Item Description Spare part number

Cable Kit:

For use in HP ProBook 6560b models 646968-001

For use in HP EliteBook 8560p models 641188-001

(1) WWAN antennas

(2) WLAN antennas

(3) Multiple-Input Multiple-Output (MIMO) antenna

(4) Power connector cable

(5) Bluetooth module cable

(6) RJ-11 jack cable

Cable Kit 37

Downloaded from LpManual.com Manuals

Mass storage devices

Description Spare part number

Optical drive

For use in HP ProBook 6560b models:

●

Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 649655-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001

● DVD-ROM Drive 649653-001

For use in HP EliteBook 8560p models:

●

Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001

● Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 651043-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive 651042-001

●

DVD-ROM Drive 651041-001

Hard drive

750-GB, 7200-rpm 633252-001

500-GB, 7200-rpm, for use in either the hard drive bay or the upgrade drive bay 634919-001

320-GB, 7200-rpm, Self-Encrypting Drive (SED) 626978-001

320-GB, 7200-rpm 641672-001

250-GB, 7200-rpm 635225-001

160-GB solid-state drive 649652-001

128-GB solid-state drive 649651-001

Hard Drive Hardware Kit (includes hard drive bracket and screws) 644694-001

38 Chapter 3 Illustrated parts catalog

Downloaded from LpManual.com Manuals

Miscellaneous parts

Description Spare part number

Hard drive cradle 652688-001

Mouse, optical 390632-001

Mouse, USB, travel 434594-001

HP Basic Carrying Case 455084-001

Essential Carrying Case 612757-001

AC adapters

65-W AC adapter 609939-001

65-W AC adapter for use in India 609948-001

90-W AC adapter 609940-001

90-W AC adapter for use in India 609947-001

Power cords:

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Thailand 490371-201

For use in Brazil 490371-202

For use in Denmark 490371-081

For use in Europe, the Middle East, and Africa 490371-021

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in Japan 490371-291

For use in the People's Republic of China 490371-AA1

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Taiwan 490371-AB1

For use in the United Kingdom 490371-031

For use in the United States 490371-001

Rubber Kit (includes rubber feet and display rubber covers)

For use in HP ProBook 6560b models 646608-001

For use in HP EliteBook 8560p models 641192-001

Screw Kit

Miscellaneous parts 39

Downloaded from LpManual.com Manuals

Description Spare part number

For use in HP ProBook 6560b models 646972-001

For use in HP EliteBook 8560p models 641191-001

Sequential part number listing

Spare part
number

Description

390632-001 Mouse, optical

434594-001 Mouse, USB, travel

455084-001 HP Basic Carrying Case

490371-001 Power cord for use in North America

490371-011 Power cord for use in Australia

490371-021 Power cord for use in Europe, the Middle East, and Africa

490371-031 Power cord for use in the United Kingdom

490371-061 Power cord for use in Italy

490371-081 Power cord for use in Denmark

490371-111 Power cord for use in Switzerland

490371-201 Power cord for use in Thailand

490371-202 Power cord for use in Brazil

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in the People's Republic of China

490371-AB1 Power cord for use in Taiwan

490371-AD1 Power cord for use in South Korea

490371-AR1 Power cord for use in South Africa

490371-BB1 Power cord for use in Israel

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

537921-001 Bluetooth module

40 Chapter 3 Illustrated parts catalog

Downloaded from LpManual.com Manuals

Spare part
number

Description

572511-001 Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,

Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China,
Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt,
El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe,
Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy,
Ivory Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi,
Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal,
Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain,
Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United
Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam

582564-001 Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba, the

Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United
States

582564-002 Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra, Angola,

Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

593530-001 Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria,

Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil,
Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador,
Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,
Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania,
Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the
Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,
Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates,
United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam

Sequential part number listing 41

Downloaded from LpManual.com Manuals

Spare part
number

Description

593836-001 Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

609939-001 65-W AC adapter

609940-001 90-W AC adapter

609947-001 90-W AC adapter for use in India

609948-001 65-W AC adapter for use in India

612757-001 Essential Carrying Case

621565-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3)

621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3)

626978-001 320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED)

628664-001 3-cell, 31 WHr, 2.8 Ah Li-ion battery

628666-001 6-cell, 55 WHr, 2.5 Ah Li-ion battery

628668-001 6-cell, 62 WHr, 2.8 Ah Li-ion battery

628670-001 6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery

628824-001 Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The modem module

cable is included in the Cable Kit, spare part number 646968-001 for 6560b models, 641188-001 for 8560p
models. See

Cable Kit on page 37 for more Cable Kit spare part number information.

42 Chapter 3 Illustrated parts catalog

Downloaded from LpManual.com Manuals

Spare part
number

Description

630435-001 Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

631243-001 9-cell, 100 WHr, 3.0 Ah Li-ion battery

631252-005 Intel Core i7 processor, 2620M, 2.7-GHz (turbo up to 3.4-GHz) processor, 4-MB L3 cache (includes thermal

grease)

631253-005 Intel Core i5 processor, 2520M, 2.5-GHz (turbo up to 3.2-GHz) processor, 3-MB L3 cache (includes thermal

grease)

631254-005 Intel Core i7 processor, 2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor, 6-MB L3 cache (includes

thermal grease)

631255-005 Intel Core i7 processor, 2540M, 2.6-GHz (turbo up to 3.3-GHz) processor, 3-MB L3 cache (includes thermal

grease)

631954-001 Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and

Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the
British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape
Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia,
Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia,
Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru,
Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the
United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe

632155-001 HP hs2340 HSPA+ Mobile Broadband Module

Sequential part number listing 43

Downloaded from LpManual.com Manuals

Spare part
number

Description

633252-001 750-GB, 7200-rpm hard drive

634089-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery

634091-001 8-GB memory module (PC3-10600, 1333-MHz, DDR3)

634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module

634919-001 500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay

635225-001 250-GB, 7200-rpm hard drive

635501-005 Intel Core i7 processor, 2630QM, 2.0-GHz (turbo up to 2.9-GHz), 6-MB L3 cache (includes thermal grease)

638037-005 Intel Core i3 processor, 2310M, 2.1-GHz, 3-MB L3 cache (includes thermal grease)

638039-005 Intel Core i5 processor, 2410M, 2.3-GHz (turbo up to 2.9-GHz), 3-MB L3 cache (includes thermal grease)

641179-001 Keyboard with pointing stick for use in HP ProBook 6560b models in the United States (includes keyboard

and pointing stick cables)

641179-031 Keyboard with pointing stick for use in HP ProBook 6560b models in the United Kingdom (includes

keyboard and pointing stick cables)

641179-041 Keyboard with pointing stick for use in HP ProBook 6560b models in Germany (includes keyboard and

pointing stick cables)

641179-051 Keyboard with pointing stick for use in HP ProBook 6560b models in France (includes keyboard and

pointing stick cables)

641179-061 Keyboard with pointing stick for use in HP ProBook 6560b models in Italy (includes keyboard and pointing

stick cables)

641179-071 Keyboard with pointing stick for use in HP ProBook 6560b models in Spain (includes keyboard and pointing

stick cables)

641179-081 Keyboard with pointing stick for use in HP ProBook 6560b models in Denmark (includes keyboard and

pointing stick cables)

641179-091 Keyboard with pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard and

pointing stick cables)

641179-121 Keyboard with pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard

and pointing stick cables)

641179-131 Keyboard with pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard and

pointing stick cables)

641179-141 Keyboard with pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard and

pointing stick cables)

641179-161 Keyboard with pointing stick for use in HP ProBook 6560b models in Latin America (includes keyboard and

pointing stick cables)

641179-171 Keyboard with pointing stick for use in HP ProBook 6560b models in Saudi Arabia (includes keyboard and

pointing stick cables)

641179-201 Keyboard with pointing stick for use in HP ProBook 6560b models in Brazil (includes keyboard and pointing

stick cables)

641179-211 Keyboard with pointing stick for use in HP ProBook 6560b models in Hungary (includes keyboard and

pointing stick cables)

641179-251 Keyboard with pointing stick for use in HP ProBook 6560b models in Russia (includes keyboard and

pointing stick cables)

44 Chapter 3 Illustrated parts catalog

Downloaded from LpManual.com Manuals

Spare part
number

Description

641179-261 Keyboard with pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard and

pointing stick cables)

641179-281 Keyboard with pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard and

pointing stick cables)

641179-291 Keyboard with pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard and pointing

stick cables)

641179-A41 Keyboard with pointing stick for use in HP ProBook 6560b models in Belgium (includes keyboard and

pointing stick cables)

641179-A81 Keyboard with pointing stick for use in HP ProBook 6560b models in the Czech Republic (includes

keyboard and pointing stick cables)

641179-AB1 Keyboard with pointing stick for use in HP ProBook 6560b models in Taiwan (includes keyboard and

pointing stick cables)

641179-AD1 Keyboard with pointing stick for use in HP ProBook 6560b models in South Korea (includes keyboard and

pointing stick cables)

641179-B31 Keyboard with pointing stick for use in HP ProBook 6560b models in the Netherlands and Europe (includes

keyboard and pointing stick cables)

641179-B71 Keyboard with pointing stick for use in HP ProBook 6560b models in Sweden (includes keyboard and

pointing stick cables)

641179-BB1 Keyboard with pointing stick for use in HP ProBook 6560b models in Israel (includes keyboard and pointing

stick cables)

641179-BG1 Keyboard with pointing stick for use in HP ProBook 6560b models in Switzerland (includes keyboard and

pointing stick cables)

641179-D61 Keyboard with pointing stick for use in HP ProBook 6560b models in India (includes keyboard and pointing

stick cables)

641179-DD1 Keyboard with pointing stick for use in HP ProBook 6560b models in Iceland (includes keyboard and

pointing stick cables)

641179-DH1 Keyboard with pointing stick for use in HP ProBook 6560b models in the Netherlands (includes keyboard

and pointing stick cables)

641179-DJ1 Keyboard with pointing stick for use in HP ProBook 6560b models in Greece (includes keyboard and

pointing stick cables)

641179-DW1 Keyboard with pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes

keyboard and pointing stick cables)

641180-001 Keyboard without pointing stick for use in HP ProBook 6560b models in the United States (includes

keyboard cable)

641180-031 Keyboard without pointing stick for use in HP ProBook 6560b models in the United Kingdom (includes

keyboard cable)

641180-041 Keyboard without pointing stick for use in HP ProBook 6560b models in Germany (includes keyboard

cable)

641180-051 Keyboard without pointing stick for use in HP ProBook 6560b models in France (includes keyboard cable)

641180-061 Keyboard without pointing stick for use in HP ProBook 6560b models in Italy (includes keyboard cable)

641180-071 Keyboard without pointing stick for use in HP ProBook 6560b models in Spain (includes keyboard cable)

641180-081 Keyboard without pointing stick for use in HP ProBook 6560b models in Denmark (includes keyboard cable)

Sequential part number listing 45

Downloaded from LpManual.com Manuals

Spare part
number

Description

641180-091 Keyboard without pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard cable)

641180-121 Keyboard without pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard

cable)

641180-131 Keyboard without pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard cable)

641180-141 Keyboard without pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard cable)

641180-161 Keyboard without pointing stick for use in HP ProBook 6560b models in Latin America (includes keyboard

cable)

641180-171 Keyboard without pointing stick for use in HP ProBook 6560b models in Saudi Arabia (includes keyboard

cable)

641180-201 Keyboard without pointing stick for use in HP ProBook 6560b models in Brazil (includes keyboard cable)

641180-211 Keyboard without pointing stick for use in HP ProBook 6560b models in Hungary (includes keyboard cable)

641180-251 Keyboard without pointing stick for use in HP ProBook 6560b models in Russia (includes keyboard cable)

641180-261 Keyboard without pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard cable)

641180-281 Keyboard without pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard cable)

641180-291 Keyboard without pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard cable)

641180-A41 Keyboard without pointing stick for use in HP ProBook 6560b models in Belgium (includes keyboard cable)

641180-A81 Keyboard without pointing stick for use in HP ProBook 6560b models in the Czech Republic (includes

keyboard cable)

641180-AB1 Keyboard without pointing stick for use in HP ProBook 6560b models in Taiwan (includes keyboard cable)

641180-AD1 Keyboard without pointing stick for use in HP ProBook 6560b models in South Korea (includes keyboard

cable)

641180-B31 Keyboard without pointing stick for use in HP ProBook 6560b models in the Netherlands and Europe

(includes keyboard cable)

641180-B71 Keyboard without pointing stick for use in HP ProBook 6560b models in Sweden (includes keyboard cable)

641180-BB1 Keyboard without pointing stick for use in HP ProBook 6560b models in Israel (includes keyboard cable)

641180-BG1 Keyboard without pointing stick for use in HP ProBook 6560b models in Switzerland (includes keyboard

cable)

641180-D61 Keyboard without pointing stick for use in HP ProBook 6560b models in India (includes keyboard cable)

641180-DD1 Keyboard without pointing stick for use in HP ProBook 6560b models in Iceland (includes keyboard cable)

641180-DH1 Keyboard without pointing stick for use in HP ProBook 6560b models in the Netherlands (includes keyboard

cable)

641180-DJ1 Keyboard without pointing stick for use in HP ProBook 6560b models in Greece (includes keyboard cable)

641180-DW1 Keyboard without pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes

keyboard cable)

641181-001 Keyboard with pointing stick for use in HP EliteBook 8560p models in the United States (includes keyboard

and pointing stick cables)

641181-031 Keyboard with pointing stick for use in HP EliteBook 8560p models in the United Kingdom (includes

keyboard and pointing stick cables)

46 Chapter 3 Illustrated parts catalog

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Spare part
number

Description

641181-041 Keyboard with pointing stick for use in HP EliteBook 8560p models in Germany (includes keyboard and

pointing stick cables)

641181-051 Keyboard with pointing stick for use in HP EliteBook 8560p models in France (includes keyboard and

pointing stick cables)

641181-061 Keyboard with pointing stick for use in HP EliteBook 8560p models in Italy (includes keyboard and pointing

stick cables)

641181-071 Keyboard with pointing stick for use in HP EliteBook 8560p models in Spain (includes keyboard and

pointing stick cables)

641181-081 Keyboard with pointing stick for use in HP EliteBook 8560p models in Denmark (includes keyboard and

pointing stick cables)

641181-091 Keyboard with pointing stick for use in HP EliteBook 8560p models in Norway (includes keyboard and

pointing stick cables)

641181-121 Keyboard with pointing stick for use in HP EliteBook 8560p models in French Canada (includes keyboard

and pointing stick cables)

641181-131 Keyboard with pointing stick for use in HP EliteBook 8560p models in Portugal (includes keyboard and

pointing stick cables)

641181-141 Keyboard with pointing stick for use in HP EliteBook 8560p models in Turkey (includes keyboard and

pointing stick cables)

641181-161 Keyboard with pointing stick for use in HP EliteBook 8560p models in Latin America (includes keyboard and

pointing stick cables)

641181-171 Keyboard with pointing stick for use in HP EliteBook 8560p models in Saudi Arabia (includes keyboard and

pointing stick cables)

641181-201 Keyboard with pointing stick for use in HP EliteBook 8560p models in Brazil (includes keyboard and

pointing stick cables)

641181-211 Keyboard with pointing stick for use in HP EliteBook 8560p models in Hungary (includes keyboard and

pointing stick cables)

641181-251 Keyboard with pointing stick for use in HP EliteBook 8560p models in Russia (includes keyboard and

pointing stick cables)

641181-261 Keyboard with pointing stick for use in HP EliteBook 8560p models in Bulgaria (includes keyboard and

pointing stick cables)

641181-281 Keyboard with pointing stick for use in HP EliteBook 8560p models in Thailand (includes keyboard and

pointing stick cables)

641181-291 Keyboard with pointing stick for use in HP EliteBook 8560p models in Japan (includes keyboard and

pointing stick cables)

641181-A41 Keyboard with pointing stick for use in HP EliteBook 8560p models in Belgium (includes keyboard and

pointing stick cables)

641181-A81 Keyboard with pointing stick for use in HP EliteBook 8560p models in the Czech Republic (includes

keyboard and pointing stick cables)

641181-AB1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Taiwan (includes keyboard and

pointing stick cables)

641181-AD1 Keyboard with pointing stick for use in HP EliteBook 8560p models in South Korea (includes keyboard and

pointing stick cables)

641181-B31 Keyboard with pointing stick for use in HP EliteBook 8560p models in the Netherlands and Europe

(includes keyboard and pointing stick cables)

Sequential part number listing 47

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Spare part
number

Description

641181-B71 Keyboard with pointing stick for use in HP EliteBook 8560p models in Sweden (includes keyboard and

pointing stick cables)

641181-BB1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Israel (includes keyboard and

pointing stick cables)

641181-BG1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Switzerland (includes keyboard and

pointing stick cables)

641181-D61 Keyboard with pointing stick for use in HP EliteBook 8560p models in India (includes keyboard and pointing

stick cables)

641181-DD1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Iceland (includes keyboard and

pointing stick cables)

641181-DH1 Keyboard with pointing stick for use in HP EliteBook 8560p models in the Netherlands (includes keyboard

and pointing stick cables)

641181-DJ1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Greece (includes keyboard and

pointing stick cables)

641181-DW1 Keyboard with pointing stick for use in HP EliteBook 8560p models in the French Arabic region (includes

keyboard and pointing stick cables)

641182-001 Bottom cover for use with HP EliteBook 8560p computer models

641183-001 Fan

641184-001 USB 2.0 board for use only in 6560b models (includes Mylar)

641185-001 USB 3.0 board for use only in 8560p models (includes Mylar)

641186-001 Speaker assembly

641187-001 Function board with cable

641188-001 Cable Kit for use in HP EliteBook 8560p models (see

Cable Kit on page 37 for more Cable Kit spare part

information)

641190-001 Plastics Kit for use in HP EliteBook 8560p models

641191-001 Screw Kit for use in HP EliteBook 8560p models

641192-001 Rubber Kit for use with model 8560p (includes rubber feet and display rubber covers)

641193-001 Display Hinge Kit for use in HP EliteBook 8560p models (includes left and right hinges, brackets, and

covers)

641194-001 Display Cable Kit for use in HP EliteBook 8560p models with HD displays

641195-001 Display Cable Kit for use in HP EliteBook 8560p models with HD+ displays

641196-001 Display bezel for use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape)

641197-001 Display bezel for use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape)

641198-001 Display bezel for use with HP EliteBook 8560p models with a webcam

641199-001 Display bezel for use with HP EliteBook 8560p models without a webcam

641200-001 RTC battery

641201-001 Display enclosure for use in 8560p models

641202-001 Display enclosure for use in 6560b models

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Spare part
number

Description

641203-001 Top cover with Touchpad for use with 6560b models

641204-001 Top cover with fingerprint reader, without pointing stick, for use with 6560b models

641205-001 Top cover with fingerprint reader and pointing stick for use with 6560b models

641206-001 Top cover with pointing stick, without fingerprint reader for use with 6560b models

641207-001 Top cover with fingerprint reader and pointing stick for use with 8560p models

641208-001 Top cover with pointing stick, without fingerprint reader for use with 8560p models

641672-001 320-GB, 7200-rpm hard drive

644694-001 Hard Drive Hardware Kit (includes hard drive bracket and screws)

644695-001 Bottom cover for use with HP ProBook 6560b computer models

646608-001 Rubber Kit for use with model 6560b (includes rubber feet and display rubber covers)

646760-005 Intel Celeron processor, B810, 1.6-GHz, 2-MB L3 cache

646962-001 System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and WWAN (use

in all countries and regions except for Russia and the People's Republic of China)

646963-001 System board for use in HP ProBook 6560b computers with discrete graphics, HM65 boards, and WWAN

(use in all countries and regions except for Russia and the People's Republic of China)

646964-001 System board for use in HP ProBook 6560b computers with UMA graphics, QM67 boards, and WWAN (use

in all countries and regions except for Russia and the People's Republic of China)

646965-001 System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN

(use in all countries and regions except for Russia and the People's Republic of China)

646966-001 System board for use in HP EliteBook 8560p computers with UMA graphics (use in all countries and

regions except for Russia and the People's Republic of China)

646967-001 System board for use in HP EliteBook 8560p computers with discrete graphics (use in all countries and

regions except for Russia and the People's Republic of China)

646968-001 Cable Kit for use in HP ProBook 6560b models (see

Cable Kit on page 37 for more Cable Kit spare part

information)

646969-001 Display Cable Kit for use in HP ProBook 6560b models with HD displays

646970-001 Display Cable Kit for use in HP ProBook 6560b models with HD+ displays

646971-001 Plastics Kit for use in HP ProBook 6560b models (see

Plastics Kit on page 36 for more Plastics Kit spare

part information)

646972-001 Screw Kit for use in HP ProBook 6560b models

646976-001 Display panel, 39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS

646977-001 Display panel, 39.6-cm (15.6-in), HD+, anti-glare, LED, LVDS

646978-001 Display panel, 39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS

647599-001 Webcam module for use in HP ProBook 6560b models

647600-001 Microphone module for use in HP ProBook 6560b models

647601-001 Webcam module for use in HP ProBook 8560p models

647602-001 Microphone module, including keyboard light, for use in HP EliteBook 8560p models

Sequential part number listing 49

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Spare part
number

Description

647603-001 Heat sink for use in computers with UMA graphics

647604-001 Heat sink for use in computers with discrete graphics

647677-001 Display hinges for use in HP ProBook 6560b models (includes left and right hinges, brackets, and covers)

649651-001 128-GB solid-state drive (SSD)

649652-001 160-GB solid-state drive (SSD)

649653-001 DVD-ROM drive for use in HP ProBook 6560b models

649654-001 DVD±RW and CD-RW SuperMulti DL combo drive for use in HP ProBook 6560b models

649655-001 Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP ProBook 6560b models

651041-001 DVD-ROM drive for use in HP EliteBook 8560p models

651042-001 DVD±RW and CD-RW SuperMulti DL combo drive for use in HP EliteBook 8560p models

651043-001 Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP EliteBook 8560p models

651044-001 Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive for use in HP EliteBook 8560p models

652688-001 Hard drive cradle

653784-001 System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and WWAN (use

in Russia and the People's Republic of China)

653785-001 System board for use in HP ProBook 6560b computers with discrete graphics, HM65 boards, and WWAN

(use in Russia and the People's Republic of China)

653786-001 System board for use in HP ProBook 6560b computers with UMA graphics, QM67 boards, and WWAN (use

in Russia and the People's Republic of China)

653787-001 System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN

(use in all countries and regions except for Russia and the People's Republic of China)

653788-001 System board for use in HP EliteBook 8560p computers with UMA graphics (use in Russia and the

People's Republic of China)

653789-001 System board for use in HP EliteBook 8560p computers with discrete graphics (use in Russia and the

People's Republic of China)

654129-001 System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and no WWAN

(use in all countries and regions except for Russia and the People's Republic of China)

654305-001 System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and no WWAN

(use in Russia and the People's Republic of China)

657829-001 Display Panel Support Kit for use in HP ProBook 8560p models

657831-001 Display Panel Support Kit for use in HP ProBook 6560b models

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4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screwdriver

● Phillips P0 and P1 screwdrivers

●

Torx T8 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Preliminary replacement requirements 51

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Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

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Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, and then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 53

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Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

Styrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

● Turn off power and input signals before inserting or removing connectors or test equipment.

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Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 55

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Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed,
replaced, or loosened when servicing the computer. Make special note of each screw and screw lock
size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.

●

Product name (1). This is the product name affixed to the front of the computer.

●

Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

●

Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.

●

Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.

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Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare
part number 646608-001 for HP ProBook 6560b models and 641192-001 for HP EliteBook 8560p
models. There are 5 rubber feet that attach to the bottom cover in the locations illustrated below.

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Battery

Description Spare part number

9-cell, 100 WHr, 3.0 Ah Li-ion battery 631243-001

9-cell, 73 WHr, 2.2 Ah Li-ion battery 634089-001

6-cell, 62 WHr, 2.8 Ah Li-ion battery 628668-001

6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery 628670-001

6-cell, 55 WHr, 2.5 Ah Li-ion battery 628666-001

3-cell, 31 WHr, 2.8 Ah Li-ion battery 628664-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Position the computer upside-down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch (1) to release the battery.

3. Remove the battery (2) from the computer.

Install the battery by inserting it into the battery bay until you hear a click.

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Display assembly (panel, bezel, webcam, microphone)

All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2
WWAN antenna transceivers and cables.

NOTE: Full hinge-up displays are not spared.

This section describes removing components that do not require that you entirely remove the display
assembly from the computer. You can remove the display bezel, webcam/microphone module, and
display panel with the display assembly still attached to the computer.

To remove the remaining display components, including the display brackets, antennas, cable, and
enclosure, you must remove the entire display assembly from the computer. See

Display assembly
and components (whole hinge-up, cable, antennas, hinges, enclosure) on page 111 for more

information about removing the remaining components.

Description Spare part number

Display panels

39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS 646976-001

39.6-cm (15.6-in), HD+, anti-glare, LED, WVA, LVDS 646977-001

39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS 646978-001

Display bezels

For use in HP ProBook 6560b models with a webcam (bezel includes double-sided tape) 641196-001

For use in HP ProBook 6560b models without a webcam (bezel includes double-sided tape) 641197-001

For use in HP EliteBook 8560p models with a webcam 641198-001

For use in HP EliteBook 8560p models without a webcam 641199-001

Webcam module

HP ProBook 6560b models 647599-001

HP EliteBook 8560p models 647601-001

Microphone module

HP ProBook 6560b models 647600-001

HP EliteBook 8560p models (includes keyboard light) 647602-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

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Remove the display assembly:

1. Position the computer right-side up with the front toward you.

2. Open the computer as far as possible.

3. To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips

PM2.5×5.0 screws (2) in the bottom corners of the display bezel.

4. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom

(3) of the bezel until it disengages from the display enclosure.

5. Remove the display bezel (4).

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6. If it is necessary to replace the webcam module from the display enclosure, gently pull the

webcam module away from the double-sided tape on the display enclosure (1), disconnect the
webcam cable from the module (2), and then remove the webcam (3).

7. If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws (1) at

the bottom and two Phillips PM2.5×5.0 screws (2) at the top that secure the panel to the display
enclosure.

8. Pivot the display panel upward until it sits at a 90 degree angle (3).

9. Disconnect the display panel cable from the back of the display panel (1).

10. Remove the eight Phillips PM2.5×4.0 screws (2) that secure the display panel to the brackets.

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11. Slide the display panel up and out of the hinges (3).

Reverse this procedure to reassemble and install the display assembly.

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SIM

NOTE: This section applies only to computer models with WWAN capability.

NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the

computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.

Before removing the SIM, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

Remove the SIM:

1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.)

2. Remove the SIM (2) from the SIM slot.

Reverse this procedure to install the SIM.

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Bottom door

The bottom door is available in the Plastics Kit, spare part number 646971-001 for HP ProBook
6560b models and 641190-001 for HP EliteBook 8560p models.

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

Remove the bottom door:

1. Position the computer upside-down on a flat surface, with the battery bay toward you.

2. Slide the release latch (1) and remove the locking screw (if installed) (2).

3. Slide the release latch (3) to disengage the door from the computer.

4. Slide the door toward the front of the computer (4), and then lift the door off the computer (5).

Reverse the removal procedures to install the bottom door.

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Optical drive

NOTE: All optical drive spare part kits include an optical drive bezel.

Description Spare part number

For use in HP ProBook 6560b models:

Blu-ray ROM DVD±RW SuperMulti DL Drive 649655-001

DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001

DVD-ROM Drive 649653-001

For use in HP EliteBook 8560p models:

Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001

Blu-ray ROM DVD±RW SuperMulti DL Drive 651043-001

DVD±RW and CD-RW SuperMulti DL Combo Drive 651042-001

DVD-ROM Drive 651041-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

Remove the optical drive:

1. Position the computer upside-down with the right side toward you.

2. Loosen the captive Phillips screw (1) that secures the optical drive to the computer.

3. Push the optical drive tab (2) to release the optical drive from the computer.

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4. Remove the optical drive (3) from the computer.

5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear

toward you.

6. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the

optical drive.

7. Remove the optical drive bracket (2).

Reverse this procedure to install an optical drive.

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Upgrade bay

Description Spare part number

500-GB, 7200-rpm hard drive 634919-001

Before removing a drive from the upgrade bay, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

Remove the drive from the upgrade bay:

1. Position the computer upside-down with the right side toward you.

2. Remove the four Phillips PM2.0×4.0 screws that secure the drive assembly into the upgrade

bay.

3. Loosen the captive Phillips screw that secures the drive in the bay (1).

4. Push the drive tab (2) to release the drive from the computer.

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5. Remove the drive assembly (3) from the computer.

Reverse this procedure to install the drive into the upgrade bay.

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Hard drive

NOTE: All hard drive spare part kits include a hard drive bracket and screws.

Description Spare part number

750-GB, 7200-rpm hard drive 633252-001

500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay 634919-001

320-GB, 7200-rpm hard drive 641672-001

320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED)) 626978-001

250-GB, 7200-rpm hard drive 635225-001

160-GB solid-state drive 649652-001

128-GB solid-state drive 649651-001

Hard Drive Hardware Kit (includes hard drive bracket and screws) 644694-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

Remove the hard drive:

1. Position the computer upside-down, with the battery bay toward you.

2. Loosen the three captive Phillips screws (1) that secure the hard drive to the computer.

3. Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it

from the system board connector.

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4. Remove the hard drive (3) from the hard drive bay.

5. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive

bracket screws (1) from each side of the hard drive (4 total screws).

6. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

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RTC battery

Description Spare part number

RTC battery 641200-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

Remove the RTC battery:

1. Position the computer upside-down, with the front toward you.

2. Remove the battery from the slot as far as the attached cable will allow (1).

3. Disconnect the battery cable from the system board (2).

Reverse this procedure to install the RTC battery.

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Memory modules

NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the

computer.

Description Spare part number

2-GB (PC3-10600, 1333-MHz, DDR3) 621565-001

4-GB (PC3-10600, 1333-MHz, DDR3) 621569-001

8-GB (PC3-10600, 1333-MHz, DDR3) 634091-001

Update BIOS before adding memory modules

Before adding new memory, make sure you update the computer to the latest BIOS.

CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may

result in various system problems.

To update BIOS:

1. Navigate to

www.hp.com.

2. Click Support & Drivers > click Drivers & Software.

3. In the Enter a product name/number box, type the computer model information, and then click

Search.

4. Click the link for the computer model.

5. Select the operating system, and then click Next.

6. Under Step 2: Select a Download, click the BIOS link.

7. Click the link for the most recent BIOS.

8. Click the Download button, and then follow the on-screen instructions.

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

Remove the memory module:

1. Position the computer upside-down with the battery bay toward you.

2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

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3. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

NOTE: The computer uses two memory slots. The top slot houses the expansion memory

module and is shown in the first image below. The bottom slot houses the primary memory
module and is shown in the second image below.

Reverse this procedure to install a memory module.

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WWAN module

CAUTION: The WWAN module and the WLAN module are not interchangeable.

Description Spare part number

HP hs2340 HSPA+ Mobile Broadband Module 632155-001

HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001

Before removing the WWAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the SIM (see

SIM on page 63).

6. Remove the bottom door (see

Bottom door on page 64).

Remove the WWAN module:

1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The

blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.

2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WWAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

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3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.

Figure 4-1 Removing the WWAN module

NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.

Reverse this procedure to install the WWAN module.

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WLAN module

CAUTION: The WLAN module and the WWAN module are not interchangeable.

Description Spare part number

Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,
Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands,
Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique, US Virgin Islands,
Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta,
Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand, Nicaragua,
Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar,
Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa,
Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago,
Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela,
and Vietnam

572511-001

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba,
the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles,
Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US
Virgin Islands, and the United States

582564-001

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra,
Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman
Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe

582564-002

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Description Spare part number

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic
of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

593836-001

Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of
China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican
Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia,
Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi,
Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether
Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi
Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka,
Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United
Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela,
and Vietnam

593530-001

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Description Spare part number

Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic
of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

630435-001

Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic,
Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe

631954-001

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

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3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

Remove the WLAN module:

1. Position the computer right-side up with the battery bay toward you.

2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal

labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal
labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN
antenna cable connects to the middle terminal on the WLAN module.

3. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

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4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.

Reverse this procedure to install the WLAN module.

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Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The

Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b
models and 641188-001 for use in 8560p models. See

Cable Kit on page 37 for more Cable Kit spare

part number information.

Description Spare part number

Bluetooth module 537921-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

Remove the Bluetooth module:

1. Position the computer upside-down with the front toward you.

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2. Lift the module straight up out of the computer (1), and then disconnect the cable (2) from the

module.

3. Remove the module from the computer.

Reverse this procedure to install the Bluetooth module.

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Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The modem

module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models,
641188-001 for use in 8560p models. See

Cable Kit on page 37 for more Cable Kit spare part

number information.

Description Spare part number

Modem module 628824-001

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

Remove the modem module:

1. Position the computer upside-down with the front toward you.

2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system

board.

3. Disconnect the modem module (2) from the system board by lifting it straight up.

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4. Disconnect the modem module cable (3) from the modem module.

Reverse this procedure to install the modem module.

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Fan

Description Spare part number

Fan 641183-001

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

Remove the fan:

1. Position the computer upside-down with the front toward you.

2. Loosen the three captive Phillips screws (1) that secure the fan to the bottom cover.

3. Rotate the right side of the fan upward at an angle (2), and then lift the fan up to gain access to

the system board connector.

4. Disconnect the fan cable (3) from the system board.

Reverse this procedure to install the fan.

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NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of

the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are
affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is
displaced through the ventilation grill located on the left side of the computer.

Heat sink

All heat sink spare part kits include replacement thermal material, including thermal grease and pads.

Description Spare part number

Heat sink for use in computers with UMA graphics 647603-001

Heat sink for use in computers with discrete graphics 647604-001

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

6. Remove the fan (see

Fan on page 85).

Remove the heat sink:

1. Position the computer upside-down with the front toward you.

2. If removing the discrete heat sink, in the order indicated, loosen the captive Phillips screws (1)

that secure the heat sink to the system board.

3. Lift the heat sink up at an angle (2).

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4. Pull the heat sink away from the side of the computer to remove it (3).

5. If removing the UMA heat sink, in the order indicated, loosen the captive Phillips screws (1) that

secure the heat sink to the system board.

6. Lift the heat sink up at an angle (2).

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7. Pull the heat sink away from the side of the computer to remove it (3).

NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system

board components (1)(3)(5), the heat sink (2)(4)(6) each time you remove the heat sink. All heat sink
and processor spare part kits include thermal material.

In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease.
The location denoted by callout (4) on the heat sink uses a GPU thermal pad. The location denoted
by callout (6) on the heat sink uses a PCH thermal pad.

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NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the system board

(1)(3) and heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part

kits include thermal material.

In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease.
The location denoted by callout (4) on the heat sink uses a PCH thermal pad.

Reverse this procedure to install the heat sink.

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Processor

NOTE: All processor spare part kits include replacement thermal material, including thermal grease

and pads.

Description Spare part number

Intel Core i7 processors, Quad Core

2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor with 6-MB L3 cache (includes thermal grease) 631254-005

2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor with 6-MB L3 cache (includes thermal grease) 635501-005

Intel Core i7 processor, Dual Core

2620M, 2.7-GHz (turbo up to 3.4-GHz) processor with 4-MB L3 cache (includes thermal grease) 631252-005

Intel Core i5 processors, Dual Core

2540M, 2.6-GHz (turbo up to 3.3-GHz) processor with 3-MB L3 cache (includes thermal grease) 631255-005

2520M, 2.5-GHz (turbo up to 3.2-GHz) processor with 3-MB L3 cache (includes thermal grease) 631253-005

2410M, 2.3-GHz (turbo up to 2.9-GHz) processor with 3-MB L3 cache (includes thermal grease) 638039-005

Intel Core i3 processors, Dual Core

2310M, 2.1-GHz processor with 3-MB L3 cache (includes thermal grease)

NOTE: At temperatures above 30⁰ C (86⁰ F), the Intel Core i3-2310M Processor may run at

decreased performance.

638037-005

Intel Celeron processor, Dual Core

B810, 1.6-GHz, with 2-MB L3 cache (includes thermal grease) 646760-005

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

6. Remove the fan (see

Fan on page 85).

7. Remove the heat sink (see

Heat sink on page 86).

Remove the processor:

1. Position the computer upside-down with the front toward you.

2. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn

counterclockwise until you hear a click.

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3. Lift the processor (2) straight up and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed

on the processor slot when you install the processor.

Reverse this procedure to install the processor.

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Keyboard

NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 40.

Description Spare part number

Keyboard for use in model 6560b without a pointing stick 641180-xxx

Keyboard for use in model 6560b with a pointing stick 641179-xxx

Keyboard for use in model 8560p 641181-xxx

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

6. Remove the fan (see

Fan on page 85).

7. Remove the heat sink (see

Heat sink on page 86).

Remove the keyboard:

1. Position the computer upside-down with the battery bay toward you.

2. Loosen the three Phillips captive screws that secure the keyboard to the computer.

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