HP EliteBook 8440p, EliteBook 8440w Maintenance and Service Guide

HP EliteBook 8440p Notebook PC and HP EliteBook 8440w Mobile Workstation

Maintenance and Service Guide

Document Part Number: 592258-002

March 2011

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: March 2011 First Edition: January 2010 Document Part Number: 592258-002

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

1 Product description

2 External component identification

Identifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Wireless antennas (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Buttons, switches, and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13

3 Illustrated parts catalog

Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Cable kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Plastics kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

Maintenance and Service Guide iv

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Keyboard and switch cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

Fan and heat sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42

Audio/ExpressCard board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45

Bluetooth module and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–46

Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–49

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50

Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–52

5 Computer Setup

Computer Setup in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Computer Setup in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9

Computer Setup in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

14.0-in SVA eDP display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Solid state drive specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

Blu-ray R/RE DVD±RW SuperMulti Drive specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive specifications . . . . . . . . . . . . . . . . . . . 6–6

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe . . . . . . . . . . . . . . . . . 6–7

DVD-ROM Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System resource specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Backup and recovery

Backup and recovery in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Maintenance and Service Guide v

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

8 Connector pin assignments

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

1394a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

DisplayPort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

eSATA/USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

9 Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

10Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Index

Maintenance and Service Guide vi

vii Maintenance and Service Guide

Product description

HP EliteBook 8440p Notebook PC

Category Description

Product Name HP EliteBook 8440p Notebook PC 3 3

HP EliteBook 8440w Mobile Workstation 3

Processors Intel® Core™ i5 dual-core processors:

i5-520M, 2.4-GHz processor (Turbo up to

2.93 GHz), 3-MB L3 cache, 4 threads (35W)

i5-540M, 2.53-GHz processor (Turbo up to

3.06 GHz), 3-MB L3 cache, 4 threads (35W)

Intel® Core™ i7 dual-core processors:

i7-620M, 2.66-GHz processor (Turbo up to

3.33GHz), 4-MB L3 cache, 4 threads (35W)

Intel® Core™ i7 quad-core, processors:

i7-720QM, 1.6-GHz processor (Turbo up to

2.8 GHz),

i7-820QM, 1.73-GHz processor (Turbo up to

3.06 GHz), 8-MB L3 cache, 8 threads (45W)

Chipset Intel® PCH QM57 - Enhanced 333

Graphics Intel® Unified Memory Architecture (UMA)

graphics subsystem integrated with shared system memory (dynamically allocated; Intel® Graphics Media Accelerator HD)

Nvidia N10M-NS discrete graphics card with 512 MB of GDDR3 800 MHz graphics subsystem memory

UMA

333

HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Workstation

Nvidia N10M-GLM NS discrete graphics card with 512 MB GDDR3 800 MHz (64 MB x 16 x 4) graphics subsystem memory

Panel All display assemblies include three wireless local

area network (WLAN) antennas and two wide-area network antennas (WWAN)

14.0-in 16:9 HD (1366 x 768) AntiGlare LED display

14.0-in 16:9 HD (1366 x 768) AntiGlare LED display with webcam

14.0-in 16:9 HD+ (1600 x 900) AntiGlare LED display

Maintenance and Service Guide 1–1

333

(Continued)

Product description

HP EliteBook 8440p Notebook PC

Category Description

14.0-in 16:9 HD+ (1600 x 900) AntiGlare LED display with webcam

Support privacy filter 333

Memory Two customer-accessible/upgradable memory

module slots

Supports dual-channel memory 333

DDR3 PC3-10600 1333-MHz memory

Supports the following configurations:

■ 8192-MB total system memory (4096 x 2)

■ 4096-MB total system memory (4096 x 1)

■ 4096-MB total system memory (2048 x 2)*

■ 3072-MB total system memory (2048 + 1024)*

■ 2048-MB total system memory (2048 x 1)*

■ 2048-MB total system memory (1024 x 2)*

■ 1024-MB total system memory (1024 x 1)*

*Brazil 1333-MHz memory configuration

Hard drives Supports 9.5-mm, 6.35-cm (2.5-in) hard drives 333

UMA

333

HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Workstation

Customer-accessible 333

Serial ATA 333

Supports the following drives:

■ 500 GB, 7200 rpm

■ 320 GB, 7200 rpm

■ 250 GB, 7200 rpm

Supports the following solid-state drives:

■ 256 GB

■ 160 GB

HP 3D DriveGuard 333

RAID 0/1 Support 333

Optical drives Fixed (removal of 1 screw required) 333

Customer-accessible 333

Serial ATA 333

12.7-mm (0.50-in) drive tray 333

Supports the following drives:

■ Blu-ray R/RE DVD±RW SuperMulti Drive

■ Blu-ray ROM with LightScribe DVD±RW

SuperMulti DL Drive

■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

■ DVD-ROM Drive

333

(Continued)

1–2 Maintenance and Service Guide

Product description

HP EliteBook 8440p Notebook PC

Category Description

Upgrade drive bay 9.5-mm, 6.35-cm (2.50-in) HDDs 333

500 GB 7200 rpm 333

Supports "No Drive" option 333

Diskette drive Supports external USB diskette drive only 333

Microphone Integrated dual-array microphone 333

Audio HD audio 333

Two stereo speakers 333

Webcam Integrated 2.0-megapixel webcam 333

Modem High-speed 56k modem 333

Modem cable not included 333

Support for No-Modem option in the Asia Pacific, Japan, and Latin America regions

Ethernet Intel 10/100/1000 network interface card (NIC) with

iAMT

S3/S4/S5 wake on LAN 333

NIC power down technology 333

UMA

333

HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Wor kstat ion

Ethernet cable not included 333

Wireless Integrated wireless local-area network (WLAN)

options by way of WLAN module:

Three WLAN antennas built into display assembly 333

Support for no WLAN option 333

Support for the following WLAN formats:

• Broadcom b/g

• Intel 802.11a/b/g

• Intel 802.11a/g/n 2×2

• Intel 802.11a/g/n 3×3

Integrated wireless wide-area network (WWAN) options by way of WWAN module:

Two five-band WWAN antennas built into display assembly

Subscriber identity module (SIM) security (customer-accessible in battery bay)

Support for the following WWAN formats:

■ Qualcomm WW evolution-data optimized (EVDO), high-speed downlink packet access (HSDPA)

■ Ericsson HSDPA

Supports WWAN after-market options 333

333

Integrated personal area network (PAN) options by way of Bluetooth® module

Support for no PAN option 333

Maintenance and Service Guide 1–3

333

(Continued)

Product description

HP EliteBook 8440p Notebook PC

Category Description

Digital card One ExpressCard/54 slot 333

Integrated secure digital (SD)/ MultiMedia card (MMC) card reader

Ports Audio-in (stereo microphone) 333

Audio-out (stereo headphone) 333

DisplayPort digital display interface 333

RJ-11; modem 333

RJ-45; Ethernet, with link and activity lights 333

USB 2.0 (3) 333

USB 2.0/eSATA combo (1) 333

VGA (D-sub 15) supporting 1600 × 1200 external monitor at 75-Hz (hot plug/unplug with auto-detect)

1394a 333

Multi-pin AC port 333

Docking HP docking station 333

HP advanced docking station 333

UMA

333

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HP EliteBook 8440w Mobile Workstation

Keyboard/pointing devices

Power requirements Supports the following AC adapter with localized

11.97-in keyboard with embedded numeric keypad 333

Spill-resistant keyboard 333

Dura-Keys 333

Vertical and horizontal scrolling, taps enabled as default

Dual point (pointing stick and TouchPad) with 2 pointing stick buttons and 2 TouchPad buttons and vertical scrolling (taps enabled as default)

cable plug (3-wire plug with ground pin and 3-pin DC connector):

• 65-W “Smart” adapter 3

• 90-W “Smart” adapter 33

9 cell Li-ion battery (100 Wh) 3.0 Ah (does not support HP Fast Charge)

6 cell Li-ion battery (55 Wh) 2.55 Ah 333

6 cell 1000-cycle battery (51 Wh) 2.55 Ah 333

4 cell Li-ion battery (37 Wh) 2.55 Ah 33

Support for 8-cell Li-ion Extended Life battery 333

Support for 12-cell Ultra Capacity battery 333

333

(Continued)

1–4 Maintenance and Service Guide

Product description

Category Description

Security Integrated HP Fingerprint sensor (select models

only)

Integrated smart card reader 333

Security cable slot 333

Trusted platform module (TPM) V.1.2 333

Full volume encryption 333

Preboot authentication (password, smart card, biometric)

Operating system Preinstalled:

Vista Basic 32 with Microsoft Basics

Windows XP Professional SP3 (EN, FR, JP) with Microsoft Basics

Windows Vista Business SP1 32 with Microsoft Basics

Windows 7 Home Premium 32 with Microsoft Basics (Japan only)

Windows 7 Home Premium 64 with Microsoft Basics (Japan only)

HP EliteBook 8440p Notebook PC UMA

333

HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Wor kstat ion

333

Windows 7 Professional 32 with Microsoft Basics (Japan only)

Windows 7 Professional 64 with Microsoft Basics (Japan only)

XP Professional SP3 with Microsoft Basics (with Windows 7 Professional COA; Japan only)

FreeDOS

Preinstalled with Office:

Vista Basic 32 with Office 2007 Ready (not available for Japan)

Vista Basic 32 with Office 2007 Personal (Japan only)

Vista Basic 32 with Office 2007 Personal with PowerPoint (Japan only)

Vista Basic 32 with Office Professional (Japan only)

Windows Vista Business 32 with Office Ready (not available for Japan)

Windows Vista Business 32 with Personal (Japan only)

Windows Vista Business 32 with Personal and PowerPoint (Japan only)

333

Windows Vista Business 32 with Professional (Japan only)

Maintenance and Service Guide 1–5

333

(Continued)

Product description

Category Description

Windows 7 Home Basic 32 with Office 2007 Ready (not available for Japan)

Windows 7 Home Premium 32 with Office 2007 Ready (not available for Japan)

Windows 7 Home Premium 32 with Office 2007 Personal (Japan only)

Windows 7 Home Premium 32 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Home Premium 32 with Office 2007 Professional (Japan only)

Windows 7 Home Premium 64 with Office 2007 Ready (not available for Japan)

Windows 7 Home Premium 64 with Office 2007 Personal (Japan only)

Windows 7 Home Premium 64 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Home Premium 64 with Office 2007 Professional (Japan only)

Windows 7 Pro 32 with Office 2007 Ready (not available for Japan)

Windows 7 Pro 32 with Office 2007 Personal (Japan only)

HP EliteBook 8440p Notebook PC UMA

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HP EliteBook 8440w Mobile Workstation

333

Windows 7 Pro 32 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Pro 32 with Office Professional (Japan only)

Windows 7 Pro 64 with Office 2007 Ready (not available for Japan)

Windows 7 Pro 64 with Office 2007 Personal (Japan only)

Windows 7 Pro 64 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Pro 64 with Office Professional (Japan only)

Windows XP Pro (with Windows 7 Pro COA) with Office Ready (not available for Japan)

Windows XP Pro (with Windows 7 Pro COA) with Personal (Japan only)

Windows XP Pro (with Windows 7 Pro COA) with Personal and PowerPoint (Japan only)

Windows XP Pro (with Windows 7 Pro COA) with Professional (Japan only)

333

(Continued)

1–6 Maintenance and Service Guide

Product description

Category Description

Restore Media:

Windows Vista Ultimate 32

Windows Vista Business 32/64

Windows Vista Home Basic 32

Windows XP Professional

DRDVD Windows XP

DRDVD Windows Vista

DRDVD Windows 7

DRDVD Windows 7 with WinDVD

Windows XP Professional

Windows Vista Business 32

Windows Vista Business 64

Windows 7 Home Basic 32

Windows 7 Home Premium 32

HP EliteBook 8440p Notebook PC UMA

HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Wor kstat ion

333

Windows 7 Home Premium 64

Windows 7 Pro 32

Windows 7 Pro 64

Certified:

SUSE Linux Enterprise Desktop

Web-only Support:

Windows XP Pro 64

Windows Vista Business 64

Windows Vista Enterprise 32

Windows Vista Enterprise 64

Serviceability Customer replaceable parts:

AC adapter

Battery (system)

Hard drive

Solid-state drive

Memory module

Optical drive

333

Mini-PCI components

Maintenance and Service Guide 1–7

333

Product description

1–8 Maintenance and Service Guide

Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer, follow these steps:

In Windows® 7:

» Select Start > Control Panel > System and Security > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Windows includes the User Account Control feature to improve the security of your computer. You may be

✎

prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

In Windows Vista®:

External component identification

1. Select Start > Computer > System Properties.

2. In the left pane, click Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Windows includes the User Account Control feature to improve the security of your computer. You may be

✎

prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

In Windows XP:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, select View system information.

3. Select Hardware tab > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Maintenance and Service Guide 2–1

External component identification

Top components

Display components

The computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1) Internal display switch Turns off the display and initiates Sleep (Windows 7 and Windows Vista) or

Standby (Windows XP) if the display is closed while the power is on.

(2) Internal microphones (2) Record sound.

If there is a microphone icon next to each microphone opening, the

✎

computer has internal microphones.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures still photographs.

(5) Keyboard light Illuminates the keyboard in low-light conditions. The keyboard light is

embedded in a push/push switch. You push the keyboard light cover to open and turn the light on. Push again to close and turn the light off.

2–2 Maintenance and Service Guide

Wireless antennas (select models only)

External component identification

Item Component Description

(1) WWAN antennas (2)* (select

models only)

(2) WLAN antennas (3)* (select

models only)

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

Send and receive wireless signals to communicate with wireless wide-area networks (WWANs).

Send and receive wireless signals to communicate with wireless local area networks (WLANs).

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Maintenance and Service Guide 2–3

External component identification

Buttons, switches, and fingerprint reader

Item Component Description

(1) Power but to n ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button to shut down the computer.

Although you can shut down the computer with the power button, the

✎

recommended procedure is to use the Windows Shut Down command.

■ When the computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP), press the button briefly to exit the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP).

■ When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about power settings:

■ In Windows 7: Select Start > Control Panel > System and Security > Power Options.

■ In Windows Vista: Select Start > Control Panel > System and Maintenance > Power Options.

■ In Windows XP: Select Start > Control Panel > Performance and Maintenance > Power Options.

(2) Internal display switch Turns off the display if the display is closed while the power is on.

(3) QuickLook button Allows you to save calendar, contact, inbox, and task information from

Microsoft Outlook to the hard drive of the computer. When the computer is off or in Hibernation, press the QuickLook button to view this information without waiting for the operating system to restart.

(4) QuickWeb button Opens the Web browser.

(5) Wireless button Turns the wireless feature on or off but does not establish a wireless

connection

(Continued)

2–4 Maintenance and Service Guide

Item Component Description

(6) TouchPad button Turns the TouchPad on or off.

(7) Caps lock button Turns caps lock on or off.

(8) Num lock button Turns num lock on or off.

(9) Volume mute button Mutes and restores speaker sound.

(10) Volume down button Decreases speaker volume.

(11) Volume up button Increases speaker volume.

(12) Fingerprint reader (select models

only)

Allows a fingerprint logon to Windows, instead of a password logon.

External component identification

Maintenance and Service Guide 2–5

External component identification

Keys

The computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1)

(2)

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Use like an external numeric keypad when you enable the num lock function

(6) Function keys Execute frequently used system functions when pressed in combination with

esc key Displays system information when pressed in combination with the fn key.

fn key Executes frequently used system functions when pressed in combination with

a function key or the

by pressing the fn key in combination with the num lk key.

fn key.

the

■ Display system information. fn+esc

■ Initiate Standby or Sleep. fn+f3

■ Switch the screen image. fn+f4

■ Display battery information. fn+f8

■ Decrease screen brightness. fn+f9

■ Increase screen brightness. fn+f10

■ Activate the ambient light sensor. fn+f11

esc key.

2–6 Maintenance and Service Guide

Pointing devices

External component identification

Item Component Description

(1) Pointing stick Moves the pointer and selects or activates items on the screen.

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) TouchPad* Moves the pointer and selects or activates items on the screen.

(4) Left TouchPad button* Functions like the left button on an external mouse.

(5) Right pointing stick button Functions like the right button on an external mouse.

(6) TouchPad scroll zone* Scrolls up or down.

(7) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences:

■ In Windows 7: Select Start > Devices and Printers. Then, right-click the device representing the computer, and select Mouse settings.

■ In Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse.

■ In Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse.

Maintenance and Service Guide 2–7

External component identification

Lights

The computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1) Wireless lights (2)* ■ Blue: An integrated wireless device, such as a WLAN device, the

HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on.

■ Amber: All wireless devices are off.

(2) Power lights (2)† ■ On: The computer is on.

■ Blinking: The computer is in the Sleep state (Windows 7 and

Windows Vista) or Standby (Windows XP).

■ Blinking rapidly: An AC adapter with a higher power rating should be connected.

■ Off: The computer is off or in Hibernation.

(3) Battery light ■ Amber: A battery is charging.

■ Turquoise: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(4) Drive light ■ Blinking turquoise: The hard drive or optical drive is being accessed.

■ Amber: HP 3D DriveGuard has temporarily parked the internal hard drive,

and if present, the hard drive in the upgrade bay.

(5) QuickLook light Turns on briefly when the QuickLook button is pressed.

(6) QuickWeb light Turns on briefly when the QuickWeb button is pressed.

(7) TouchPad light ■ Turquoise: The TouchPad is on.

■ Amber: The TouchPad is off.

(Continued)

2–8 Maintenance and Service Guide

External component identification

Item Component Description

(8) Caps lock light On: Caps lock is on.

(9) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(10) Volume mute light ■ On: Computer sound is on.

■ Amber: Computer sound is off.

(11) Volume down light Blinking: The volume down button is being used to decrease the speaker

volume.

(12) Volume up light Blinking: The volume up button is being used to increase the speaker volume.

*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.

†The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

Maintenance and Service Guide 2–9

External component identification

Front components

Item Component Description

(1) Wireless light ■ Blue: An integrated wireless device, such as a wireless local area network

(2) Power light ■ On: The computer is on.

(3) Battery light ■ Amber: A battery is charging.

(4) Drive light ■ Blinking turquoise: The hard drive or an external optical drive is being

(WLAN) device, the HP Mobile Broadband Module, and/ or a Bluetooth® device, is on.

■ Amber: All wireless devices are off.

■ Blinking: The computer is in the Sleep state (Windows 7 and

Windows Vista) or Standby (Windows XP).

■ Blinking rapidly: An AC adapter with a higher power rating should be connected.

■ Off: The computer is off or in Hibernation.

■ Turquoise: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

accessed.

■ Amber: HP 3D DriveGuard has temporarily parked the hard drive, and if present, the hard drive in the upgrade bay.

(5) Business card slot Holds a business card in position so that the webcam (select models only)

can capture an image.

(6) SD Card Reader Supports the optional Secure Digital (SD) Memory Card and MultiMediaCard

(MMC) digital card formats.

(7) Display release button Opens the computer.

(8) Speakers (2) Produce sound.

(9) Bluetooth compartment Contains a Bluetooth module.

2–10 Maintenance and Service Guide

Rear components

Item Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

(2) Power connector Connects an AC adapter.

(3) DisplayPort Connects an optional digital display device such as a high-performance

(4) External monitor port Connects an external VGA monitor or projector.

External component identification

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

monitor or projector.

Maintenance and Service Guide 2–11

External component identification

Right-side components

Item Component Description

(1) Smart card reader Supports optional smart cards and Java™ cards.

(2) Upgrade drive bay Supports an optical drive or a hard drive.

(3) eSATA/USB combo port Connects an optional high-performance eSATA component, such as a

(4) RJ-45 (network) jack Connects a network cable.

(5) RJ-11 (modem) jack Connects a modem cable.

external mass-storage device, or connects an optional USB device.

Left-side components

Item Component Description

(1) Vent Enables airflow to cool internal components.

(2) USB ports (3) Connects an optional USB devices.

(3) 1394 port Connects an optional IEEE 1394 or 1394a audio/visual device, such as a

(4) ExpressCard slot Supports optional ExpressCard/54 cards.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

camcorder.

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,

headphones, ear buds, a headset, or television audio

When a device is connected to the headphone jack, the computer

✎

speakers are disabled.

2–12 Maintenance and Service Guide

Bottom components

External component identification

Item Component Description

(1) Battery bay Holds the battery.

(2) Battery release latch Releases the battery from the battery bay.

(3) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located

inside the battery bay.

(4) Docking connector Connects an optional docking device.

(5) Accessory battery connector Connects an optional accessory battery.

(6) Vents (7) Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7) Wireless module compartment Contains a WWAN module (select models only) and/or WLAN module.

To prevent an unresponsive system, replace the wireless module only

with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(8) Business card holder Holds a business card.

(9) Memory module compartment Contains the expansion memory module slot.

(10) Hard drive bay Secures the hard drive.

Maintenance and Service Guide 2–13

External component identification

2–14 Maintenance and Service Guide

+ 132 hidden pages

HP EliteBook 8440p, EliteBook 8440w Maintenance and Service Guide

Contents

Product description

Identifying hardware

External component identification

Top components

Display components

Wireless antennas (select models only)

Buttons, switches, and fingerprint reader

Keys

Pointing devices

Lights

Front components

Rear components

Right-side components

Left-side components

Bottom components