HP Deskjet F4210 User Manual

HP Deskjet F4200 All-in-One Series

1 HP Deskjet F4200 All-in-One Series Help...............................................................................7

2 HP All-in-One overview

The HP All-in-One at a glance....................................................................................................9

Control panel buttons...............................................................................................................10

Status light overview.................................................................................................................12

Use the HP Photosmart software.............................................................................................13

3 Find more information............................................................................................................15

4 How do I?.................................................................................................................................17

5 Connection information

Supported connection types.....................................................................................................19

Use printer sharing...................................................................................................................19

6 Load originals and load paper

Load originals...........................................................................................................................21

Choose papers for printing and copying...................................................................................21

Recommended papers for printing and copying.................................................................22

Recommended papers for printing only..............................................................................23

Papers to avoid...................................................................................................................23

Load paper...............................................................................................................................24

Load full-size paper............................................................................................................24

Load photo paper...............................................................................................................26

Load index cards................................................................................................................27

Load envelopes..................................................................................................................28

Load other types of paper...................................................................................................29

Contents

7 Print from your computer

Print from a software application..............................................................................................31

Make the HP All-in-One the default printer...............................................................................32

Change the print settings for the current job............................................................................32

Set the paper size...............................................................................................................32

Set the paper type for printing............................................................................................33

View the print resolution.....................................................................................................33

Change the print speed or quality.......................................................................................34

Change the page orientation..............................................................................................34

Scale the document size....................................................................................................35

Change the saturation, brightness, or color tone................................................................35

Preview your print job.........................................................................................................35

Change the default print settings..............................................................................................36

Printing shortcuts......................................................................................................................36

Create printing shortcuts....................................................................................................37

Delete printing shortcuts.....................................................................................................37

Perform special print jobs.........................................................................................................38

Print a borderless image.....................................................................................................38

Print a photo on plain paper...............................................................................................39

Print a photo on photo paper..............................................................................................40

Print using Maximum dpi....................................................................................................41

Print on both sides of the page...........................................................................................42

Print a multiple-page document as a booklet.....................................................................43

Print multiple pages on a single sheet................................................................................45

Print a multiple-page document in reverse order................................................................46

Contents

Reverse an image for iron-on transfers..............................................................................47

Print on transparencies.......................................................................................................48

Print a group of addresses on labels or envelopes............................................................48

Print a poster......................................................................................................................49

Print a Web page................................................................................................................49

Stop a print job.........................................................................................................................50

Resume a print job...................................................................................................................51

8 Use the copy features

Make a copy.............................................................................................................................53

Stop copying.............................................................................................................................54

9 Use the scan features

Scan an original........................................................................................................................55

Edit a scanned image...............................................................................................................57

Edit a scanned document.........................................................................................................57

Stop scanning...........................................................................................................................57

10 Maintain the HP All-in-One

Clean the HP All-in-One...........................................................................................................59

Clean the exterior...............................................................................................................59

Clean the glass...................................................................................................................59

Clean the lid backing..........................................................................................................60

Print a self-test report...............................................................................................................61

Work with print cartridges.........................................................................................................61

Handle the print cartridges.................................................................................................62

Check the estimated ink levels...........................................................................................63

Choose the right print cartridges........................................................................................63

Replace the print cartridges................................................................................................64

Use ink-backup mode.........................................................................................................67

Ink-backup mode output...............................................................................................67

Exit ink-backup mode...................................................................................................67

Store the print cartridges....................................................................................................67

Align the print cartridges.....................................................................................................68

Clean the print cartridges...................................................................................................69

Clean the print cartridge contacts.......................................................................................69

Clean the area around the ink nozzles...............................................................................72

Remove ink from your skin and clothing.............................................................................74

11 Shop for ink supplies.............................................................................................................75

12 Troubleshooting

View the Readme file................................................................................................................77

Contents

Hardware setup troubleshooting...............................................................................................77

The product will not turn on................................................................................................78

Software installation troubleshooting........................................................................................82

Uninstall and reinstall the software.....................................................................................85

Paper jams................................................................................................................................86

Information on paper..........................................................................................................88

Print cartridge troubleshooting..................................................................................................88

Information on print cartridges............................................................................................89

Resolving print cartridge problems.....................................................................................90

Resolving print cartridge error messages...........................................................................90

Print quality troubleshooting.....................................................................................................93

Wrong, inaccurate, or bleeding colors................................................................................94

Ink is not filling the text or graphics completely..................................................................97

The printout has a horizontal band of distortion near the bottom of a borderless

print.....................................................................................................................................98

Printouts have horizontal streaks or lines.........................................................................100

Printouts are faded or have dull colors.............................................................................101

Printouts seem blurry or fuzzy..........................................................................................103

Printouts are slanted or skewed.......................................................................................105

Ink streaks on the back of the paper................................................................................105

Print troubleshooting...............................................................................................................107

Envelopes print incorrectly...............................................................................................107

Borderless printing produces unexpected results.............................................................108

The product is not responding..........................................................................................108

The product prints meaningless characters......................................................................111

Nothing happens when I try to print..................................................................................112

The margins are not printing as expected........................................................................114

Text or graphics are cut off at the edge of the page.........................................................116

A blank page came out while printing...............................................................................117

Copy troubleshooting..............................................................................................................119

Nothing happens when I try to copy.................................................................................120

Parts of the original do not appear or are cut off..............................................................122

The printout is blank.........................................................................................................124

A borderless copy has white space around the edges.....................................................125

Contents

Scan troubleshooting..............................................................................................................125

Scan fails..........................................................................................................................126

Text is incorrect or missing...............................................................................................128

Errors......................................................................................................................................129

Flashing lights...................................................................................................................129

Product messages............................................................................................................132

Mechanism error.........................................................................................................133

Scan errors.................................................................................................................134

Unable to print............................................................................................................148

Product might not be correctly installed......................................................................153

Product was not found................................................................................................157

Product could not find available scan destinations.....................................................161

Error occurred while communicating with the product................................................163

File messages...................................................................................................................167

Supported file types for the HP All-in-One..................................................................168

General user messages...................................................................................................168

Cannot crop................................................................................................................169

Paper messages...............................................................................................................170

Out of paper................................................................................................................171

Power and connection messages.....................................................................................175

Communication test failed..........................................................................................176

Two-way communication lost......................................................................................177

Print cartridge messages..................................................................................................178

The print carriage is stalled........................................................................................180

Need alignment or alignment failed............................................................................184

Print cartridges missing or not detected.....................................................................186

Incompatible print cartridges......................................................................................190

Print cartridge problem...............................................................................................193

13 HP warranty and support

Warranty.................................................................................................................................201

Print cartridge warranty information........................................................................................201

Support process.....................................................................................................................201

Before you call HP customer support.....................................................................................202

HP support by phone..............................................................................................................202

Phone support period.......................................................................................................203

Placing a call....................................................................................................................203

After the phone support period.........................................................................................203

Additional warranty options....................................................................................................203

HP Quick Exchange Service (Japan).....................................................................................204

HP Korea customer support...................................................................................................204

Prepare the product for shipment...........................................................................................205

Pack the product.....................................................................................................................205

14 Technical information

Specifications.........................................................................................................................207

Notice to Windows 2000, Windows XP x64 Edition, and Windows XP Starter Edition

users.......................................................................................................................................208

Contents

Environmental product stewardship program.........................................................................208

Paper use.........................................................................................................................208

Plastics.............................................................................................................................209

Material safety data sheets...............................................................................................209

Recycling program............................................................................................................209

HP inkjet supplies recycling program...............................................................................209

Energy consumption.........................................................................................................209

Disposal of waste equipment by users in private households in the European

Union................................................................................................................................210

Regulatory notices..................................................................................................................210

FCC statement..................................................................................................................211

Notice to users in Korea...................................................................................................211

VCCI (Class B) compliance statement for users in Japan................................................212

Notice to users in Japan about the power cord................................................................212

Noise emission statement for Germany...........................................................................212

Toxic and hazardous substance table..............................................................................212

HP Deskjet F4200 All-in-One Series declaration of conformity........................................213

Index............................................................................................................................................215

Contents

1 HP Deskjet F4200 All-in-

One Series Help

For information about the HP All-in-One, see:

•“

HP All-in-One overview” on page 9 Find more information” on page 15

•“ How do I?” on page 17

•“ Connection information” on page 19

•“ Load originals and load paper” on page 21

•“ Print from your computer” on page 31

•“ Use the copy features” on page 53

•“ Use the scan features” on page 55

•“ Maintain the HP All-in-One” on page 59

•“ Shop for ink supplies” on page 75

•“ HP warranty and support” on page 201

•“ Technical information” on page 207

•“

NOTE: If you are using the product with a Windows 2000 computer, some features

may not be available. For more information, see “

XP x64 Edition, and Windows XP Starter Edition users” on page 208.

Notice to Windows 2000, Windows

HP Deskjet F4200 All-in-One Series

Help

HP Deskjet F4200 All-in-One Series Help 7

Help

Chapter 1

HP Deskjet F4200 All-in-One Series

8 HP Deskjet F4200 All-in-One Series Help

2 HP All-in-One overview

The HP Deskjet F4200 All-in-One Series is a versatile device that enables easy-to-use copying, scanning, and printing.

Print from your computer

The HP All-in-One can be used with any software application that allows printing. You can print a range of projects, such as borderless images, newsletters, greeting cards, iron-on transfers, and posters.

Scan

Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan almost anything (photos, magazine articles, and text documents) on the HP All-in-One.

Copy

The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types.

NOTE: To make copies, the HP All-in-One and computer must be connected and

turned on. The HP Photosmart Software must also be installed and running on your computer prior to copying.

This section contains the following topics:

The HP All-in-One at a glance

•

Control panel buttons

•

Status light overview

•

Use the HP Photosmart software

•

The HP All-in-One at a glance

HP All-in-One overview

The HP All-in-One at a glance 9

Chapter 2

Label Description

1 Control panel

2 Front access door

3 Paper-width guide

4 Input tray

5 Tray extender

6 Print cartridge door

7 Glass

8 Lid backing

9 Rear access door

10 Rear USB port

11 Power connection

* Use only with the power adapter supplied by HP.

Control panel buttons

HP All-in-One overview

10 HP All-in-One overview

Label Icon Name and Description

1 Check Print Cartridge lights: Indicates the need to reinsert the specified print

2 Start Copy Black: Starts a black-and-white copy job.

3 Start Copy Color: Starts a color copy job.

4 Resume: Instructs the HP All-in-One to continue after a problem is solved.

5 Cancel: Stops a print, copy, or scan job.

6 On: Turns the HP All-in-One on or off. The On button is lit when the HP All-

cartridge, replace the print cartridge, or close the print cartridge door. The Black light indicates that the problem is with the black print cartridge, and the Color light indicates that the problem is with the tri-color print cartridge.

NOTE: To make copies, you must connect your product to a computer. The

computer must be on and the software installed.

NOTE: To make copies, you must connect your product to a computer. The

computer must be on and the software installed.

A blinking Resume light next to the Resume button indicates the need to load paper or clear a paper jam.

in-One is powered on. The light blinks while performing a job.

When the HP All-in-One is off, a minimal amount of power is still used by the product. To completely disconnect the power supply to the HP All-in-One, turn the product off, and then unplug the power cord.

CAUTION: Before you unplug the power cord, you must press the On

button and allow the HP All-in-One to turn itself off. This prevents the print cartridges from drying out.

Control panel buttons 11

HP All-in-One overview

Chapter 2

Status light overview

Several indicator lights inform you of the status of the HP All-in-One.

Label Description

1 Ink Level lights

1 Check Print Cartridge lights

HP All-in-One overview

2 Resume light

3 On light

The following table describes common situations and explains what the lights mean.

Light status What it means

All lights are off. The HP All-in-One is turned off. Press the On button to turn on the

The On light is on. The HP All-in-One is ready for printing, scanning, or copying.

The On light is blinking. The HP All-in-One is busy printing, scanning, copying, or aligning the

The On light blinks quickly for 3 seconds and then is on steady.

The Resume light is blinking.

The Check Print Cartridge light is blinking.

product.

print cartridges.

You pressed a button while the HP All-in-One is already busy printing, scanning, copying, or aligning the print cartridges.

The HP All-in-One is out of paper.

•

The HP All-in-One has a paper jam.

•

The print cartridge door is open.

•

The print cartridges are missing or not seated correctly.

•

12 HP All-in-One overview

(continued)

Light status What it means

The tape was not removed from the print cartridge.

•

The print cartridge is not intended for use in this HP All-in-One.

•

The print cartridge might be defective.

•

The On, Resume, and Check Print Cartridge lights are blinking.

All lights are blinking. The HP All-in-One has a fatal error.

Scanner failure. For more information, see “Scan fails” on page 126.

Turn off the HP All-in-One, then turn it on again. If the problem persists, contact HP Support.

NOTE: HP All-in-One will still operate as a printer.

1. Turn off the product.

2. Unplug the power cord.

3. Wait a minute, then plug the power cord back in.

4. Turn on the product.

If the problem persists, contact HP Support.

Use the HP Photosmart software

The HP Photosmart Software provides a fast and easy way to make prints of your photos. It also provides access to other basic HP imaging software features, such as saving and viewing your photos.

For more information on using the HP Photosmart Software:

• Check the Contents panel on the left. Look for the HP Photosmart Software Help

contents book at the top.

• If you do not see the HP Photosmart Software Help contents book at the top of the

Contents panel, access the software help through the HP Solution Center.

NOTE: The HP Photosmart software supports the following file formats: BMP, DCX,

FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG

Use the HP Photosmart software 13

HP All-in-One overview

Chapter 2

HP All-in-One overview

14 HP All-in-One overview

3 Find more information

You can access a variety of resources, both printed and onscreen, that provide information about setting up and using the HP All-in-One.

Setup Guide

The Setup Guide provides instructions for setting up the HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order.

If you have problems during setup, check the Setup Guide for troubleshooting information, or see “

Basics Guide

The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical information.

HP Photosmart animations

The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you how to complete key tasks on the HP All-in-One. You will learn how to load paper and other media, replace the print cartridges, and scan originals.

Onscreen Help

The onscreen Help provides detailed instructions on using all features of the HP All-in-One.

The How Do I? topic provides links so you can quickly find information on

•

performing common tasks. The The HP All-in-One overview topic provides general information about

•

the main features of the HP All-in-One. The Troubleshooting topic provides information about resolving errors

•

you might encounter with the HP All-in-One.

Readme

The Readme file contains the most recent information which might not be found in other publications.

Install the software to access the Readme file. For more information, see “

the Readme file” on page 77.

www.hp.com/support If you have Internet access, you can get help and support from the HP Web

site. This Web site offers technical support, drivers, supplies, and ordering information.

Troubleshooting” on page 77 in this onscreen Help.

View

Find more information 15

Find more information

Chapter 3

Find more information

16 Find more information

4 How do I?

This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs.

•“

How do I change the print settings?” on page 32 How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper?” on page 38

•“ How do I load envelopes?” on page 28

•“ How do I scan using the computer?” on page 55

•“ How do I get the best print quality?” on page 34

•“ How do I print on both sides of the paper?” on page 42

•“ How do I replace the print cartridges?” on page 64

•“ How do I align the print cartridges?” on page 68

•“ How do I clear a paper jam?” on page 86

•“

How do I?

How do I? 17

Chapter 4

How do I?

18 How do I?

5 Connection information

The HP All-in-One comes equipped with a USB port so you can connect directly to a computer using a USB cable. You can also share the product over an existing home network.

This section contains the following topics:

•

Supported connection types Use printer sharing

•

Supported connection types

The following table contains a list of supported connection types.

Description Recommended number

of connected computers for best performance

USB connection One computer connected

with a USB cable to the rear USB 2.0 high-speed peripheral connection port on the HP All-in-One.

Printer sharing Up to five.

The host computer must be on at all times in order to print from the other computers.

Use printer sharing

If your computer is on a network, and another computer on the network has an HP Allin-One connected to it by a USB cable, you can print to that printer using printer sharing.

The computer directly connected to the HP All-in-One acts as the host for the printer and has full software functionality. The other computer, which is referred to as a client, has access only to the print features. You must perform other functions from the host computer or from the control panel on the HP All-in-One.

To enable printer sharing on a Windows computer

▲ Refer to the user guide that came with your computer or see the Windows onscreen

Help.

Supported software features

All features are supported.

All features resident on the host computer are supported. Only printing is supported from the other computers.

Setup instructions

Follow the Setup Guide for detailed instructions.

Follow the instructions in

“

Use printer sharing”

on page 19.

Connection information

Use printer sharing 19

Connection information

Chapter 5

20 Connection information

6 Load originals and load paper

You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, business cards, and envelopes.

This section contains the following topics:

•

Load originals Choose papers for printing and copying

•

Load paper

Load originals

You can copy or scan business cards, photo paper, letter- or A4-size originals by loading them on the glass.

To load an original on the glass

1. Lift the lid to the open position.

2. Load your original print side down on the right front corner of the glass.

TIP: For more help on loading an original, see the engraved guide below the

glass.

TIP: To get the correct copy size, make sure that there is no tape or other foreign

object on the glass.

3. Close the lid.

Choose papers for printing and copying

You can use different types and sizes of paper in the HP All-in-One. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types, remember to change the paper type settings. For more information, see

“

Set the paper type for printing” on page 33.

Choose papers for printing and copying 21

Load originals and load paper

Chapter 6

This section contains the following topics:

•

Recommended papers for printing and copying Recommended papers for printing only

• Papers to avoid

•

Recommended papers for printing and copying

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. If you are printing photos, for example, load HP Premium or HP Premium Plus photo paper in the input tray.

The following is a list of HP papers you can use for copying and printing. Depending on your country/region, some of these papers might not be available.

HP Advanced Photo Paper or HP Photo Paper

HP Advanced Photo Paper or HP Photo Paper is a sturdy, glossy photo paper that features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inch, and 10 x 15 cm (4 x 6 inch) (with or without tabs) for printing or copying photos from the product. HP Advanced Photo Paper is marked on the nonprinting corners with the following symbol.

HP Premium Inkjet Transparency Film

Load originals and load paper

HP Premium Inkjet Transparency Film make your color presentations vivid and even more impressive. This film is easy to use and handle and dries quickly without smudging.

HP Premium Inkjet Paper

HP Premium Inkjet Paper is the ultimate coated paper for high-resolution usage. A smooth, matte finish makes it ideal for your highest-quality documents.

HP Bright White Inkjet Paper

HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers.

HP All-in-One Paper or HP Printing Paper

• HP All-in-One Paper is specifically designed for HP All-in-One products. It has an

extra bright blue-white shade that produces sharper text and richer colors than ordinary multifunction papers.

• HP Printing Paper is a high-quality multifunction paper. It produces documents that

look and feel more substantial than documents printed on standard multipurpose or copy paper.

22 Load originals and load paper

To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

NOTE: At this time, some portions of the HP Web site are available in English only.

Recommended papers for printing only

Certain papers are supported only when you start the print job from your computer. The following list provides information about these papers.

If you want the best print quality, HP recommends using HP papers. Using paper that is too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely.

Depending on your country/region, some of these papers might not be available.

HP Iron-On Transfers

HP Iron-On Transfers (for color fabrics or for light or white fabrics) are the ideal solution for creating custom T-shirts from your digital photos.

HP Brochure & Flyer Paper

HP Brochure & Flyer Paper (Gloss or Matte) is glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

HP Premium Presentation Paper

HP Premium Presentation Paper gives your presentation a quality look and feel.

To order HP papers and other supplies, go to choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

NOTE: At this time, some portions of the HP Web site are available in English only.

Papers to avoid

Using paper that is too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely.

NOTE: For a complete list of supported media sizes, see the printer software.

Papers to avoid for all print and copy jobs

• Any size paper other than those listed in the printer software.

• Paper with cutouts or perforations (unless specifically designed for use with HP inkjet

devices).

www.hp.com/buy/supplies. If prompted,

Load originals and load paper

Choose papers for printing and copying 23

Chapter 6

• Highly textured stock, such as linen. It might not print evenly, and the ink can bleed

into these papers.

• Extremely smooth, shiny, or coated papers not specifically designed for the HP All-

in-One. They can jam the HP All-in-One or repel the ink.

• Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get stuck,

and the ink is more likely to smear.

• Envelopes with clasps or windows. They can get stuck in the rollers and cause paper

jams.

• Banner paper.

Additional papers to avoid when copying

• Envelopes.

• Transparency film other than HP Premium Inkjet Transparency Film or HP Premium

Plus Inkjet Transparency Film.

• Iron-On Transfers.

• Greeting card paper.

Load paper

This section describes the procedure for loading different types and sizes of paper into the HP All-in-One for your copies or printouts.

TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in

a resealable bag. If the paper is not stored properly, extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All-in-One.

Load originals and load paper

This section contains the following topics:

•

Load full-size paper Load photo paper

• Load index cards

• Load envelopes

• Load other types of paper

•

Load full-size paper

You can load many types of letter or A4 paper into the input tray of the HP All-in-One.

24 Load originals and load paper

To load full-size paper

1. Pull out the tray extension.

NOTE: When you use legal-size paper, leave the tray extender closed.

2. Slide the paper-width guide to its outermost position.

3. Tap a stack of paper on a flat surface to align the edges, and then check the paper

for the following:

• Make sure it is free of rips, dust, wrinkles, and curled or bent edges.

• Make sure all the paper in the stack are the same size and type.

Load paper 25

Load originals and load paper

Chapter 6

4. Insert the stack of paper into the input tray with the short edge forward. Ensure that

the side you want to print on faces down. Slide the stack of paper toward the product until it stops.

CAUTION: Make sure that the product is idle and silent when you load paper

into the input tray. If the product is servicing the print cartridges or otherwise engaged in a task, you could push the paper too far forward, causing the product to eject blank pages.

TIP: If you are using letterhead, insert the top of the page first with the side you

want to print on facing down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the input tray.

5. Slide the paper-width guide inward until it stops at the edge of the paper.

Do not overload the input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide.

Load originals and load paper

Load photo paper

You can load up to 216 x 279 mm (8.5 x 11 inch) photo paper into the input tray of the product. For best results, use HP Advanced Photo Paper.

TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in

a resealable bag. If the paper is not stored properly, extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All-in-One.

26 Load originals and load paper

To load photo paper in the input tray

1. Remove all paper from the input tray.

2. Insert the stack of photo paper into the far-right side of the input tray with the print

side or glossy side down and short edge forward. Slide the stack of photo paper toward the product until it stops.

TIP: For more help on loading small-size photo paper, refer to the guides

engraved in the base of the input tray for loading photo paper.

3. Slide the paper-width guide inward until it stops at the edge of the paper.

Do not overload the input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide.

For best results, set the paper type before copying or printing.

Related topics

•“

Recommended papers for printing and copying” on page 22 View the print resolution” on page 33

•“

Load index cards

You can load index cards into the input tray of the HP All-in-One to print notes, recipes, and other text.

For best results, set the paper type before copying or printing.

NOTE: The HP All-in-One leaves a 1.2 cm (0.5 inch) border on one short edge.

Before printing many cards, print one test card to make sure that the border does not crop your text.

Load originals and load paper

Load paper 27

Chapter 6

To load index cards in the input tray

1. Remove all paper from the input tray.

2. Insert the stack of cards vertically (short edge facing outwards), with the side you

want to print on facing down, into the far-right side of the input tray. Slide the stack of cards forward until it stops.

3. Slide the paper-width guide inward against the stack of cards until it stops.

Do not overload the input tray; make sure the stack of cards fits within the input tray and is no higher than the top of the paper-width guide.

For best results, set the paper type before copying or printing.

Related topics

•“

Load photo paper” on page 26 View the print resolution” on page 33

•“

Load envelopes

Load originals and load paper

You can load one or more envelopes into the input tray of the HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows.

NOTE: For specific details on how to format text for printing on envelopes, consult

the help files in your word processing software. For best results, consider using a label for the return address on envelopes.

28 Load originals and load paper

To load envelopes

1. Remove all paper from the input tray.

2. Insert one or more envelopes into the far-right side of the input tray, with the envelope

flaps on the left and facing up. Slide the stack of envelopes forward until it stops.

TIP: To avoid paper jams, tuck the flap inside each envelope.

TIP: For more help on loading envelopes, refer to the diagram engraved in the

base of the input tray.

3. Slide the paper-width guide inward against the stack of envelopes until it stops.

Do not overload the input tray; make sure the stack of envelopes fits within the input tray and is not higher than the top of the paper-width guide.

Load other types of paper

The following papers require extra attention to load them properly.

NOTE: Not all paper sizes and paper types are available with all the functions on

the HP All-in-One. Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software application. They are not available for copying. Papers that are only available for printing from a software application are indicated as such.

HP Premium Inkjet Transparency Film

▲ Insert the film so that the white transparency strip (with arrows and the HP logo) is on

top and is going into the input tray first.

NOTE: The HP All-in-One cannot automatically detect the paper type. For best

results, set the paper type to transparency film in the software before printing onto transparency film.

HP Iron-On Transfers (for printing only)

1. Flatten the transfer sheet completely before using it; do not load curled sheets.

TIP: To prevent curling, keep transfer sheets sealed in the original package until

you are ready to use them.

2. Locate the blue stripe on the nonprinting side of the transfer paper and then manually

feed one sheet at a time into the input tray with the blue stripe facing up.

Load paper 29

Load originals and load paper

Chapter 6

For best results, set the paper type before copying or printing.

Related topics

Load photo paper” on page 26

•“

Set the paper type for printing” on page 33

•“

Load originals and load paper

30 Load originals and load paper

7 Print from your computer

This section contains the following topics:

•

Print from a software application Make the HP All-in-One the default printer

• Change the print settings for the current job

• Change the default print settings

• Printing shortcuts

• Perform special print jobs

• Stop a print job

• Resume a print job

•

Print from a software application

Most print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features.

To print from a software application

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. If you need to change settings, click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

NOTE: When printing a photo, you must select options for the specific photo

paper and photo enhancement.

5. Select the appropriate options for your print job by using the features available in the

Advanced, Printing Shortcuts, Features, and Color tabs.

TIP: You can easily select the appropriate options for your print job by choosing

one of the predefined print tasks on the Printing Shortcuts tab. Click a type of print task in the Printing Shortcuts list. The default settings for that type of print task are set and summarized on the Printing Shortcuts tab. If necessary, you can adjust the settings here and save your custom settings as a new printing shortcut. To save a custom printing shortcut, select the shortcut and click Save

As. To delete a shortcut, select the shortcut and click Delete.

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

Print from a software application 31

Chapter 7

Make the HP All-in-One the default printer

You can set the HP All-in-One as the default printer to use from all software applications. This means that the HP All-in-One is automatically selected in the printer list when you select Print from the File menu in a software application. The default printer is automatically selected when you click the Print button in the toolbar of most software applications. For more information, see the Windows Help.

Change the print settings for the current job

You can customize the print settings of the HP All-in-One to handle nearly any print task.

This section contains the following topics:

•

Set the paper size Set the paper type for printing

• View the print resolution

• Change the print speed or quality

• Change the page orientation

• Scale the document size

• Change the saturation, brightness, or color tone

• Preview your print job

•

Set the paper size

The paper size setting helps the HP All-in-One determine the printable area on the page. Some of the paper size choices have a borderless equivalent, which allows you to print to the top, bottom, and side edges of the paper.

Usually, you set the paper size in the software application you used to create your document or project. However, if you are using custom-size paper, or if you cannot set the paper size from your software application, you can change the paper size in the

Properties dialog box before printing.

To set the paper size

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Resizing Options area, click the appropriate paper size from the Size list.

The following table lists the suggested paper size settings for the different types of paper you can load in the input tray. Make sure to look at the long list of choices in

32 Print from your computer

the Size list to see if a defined paper size already exists for the type of paper you are using.

Paper type Suggested paper size settings

Copier, multi-purpose, or plain papers

Envelopes Appropriate listed envelope size

Greeting-card papers Letter or A4

Index cards Appropriate listed card size (if listed sizes are not appropriate,

Inkjet papers Letter or A4

Iron-on T-shirt transfers Letter or A4

Labels Letter or A4

Legal Legal

Letterhead Letter or A4

Panorama photo paper Appropriate listed panorama size (if listed sizes are not

Photo papers 10 x 15 cm (4 x 6 inch), L, 216 x 279 mm (8.5 x 11 inch), letter,

Transparency films Letter or A4

Custom-size papers Custom paper size

Set the paper type for printing

If you print on special papers, such as photo paper, transparency film, envelopes, or labels, or if you experience poor print quality, you can set the paper type manually.

Letter or A4

you can specify a custom paper size)

appropriate, you can specify a custom paper size)

A4, or an appropriate listed size

To set the paper type for printing

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Basic Options area, from the Paper Type drop-down list, select More.

7. Select the type of paper that you have loaded, and then click OK.

View the print resolution

The printer software displays the print resolution in dots per inch (dpi). The dpi varies according to the paper type and print quality that you select in the printer software.

Change the print settings for the current job 33

Chapter 7

To view the print resolution

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Print Quality drop-down list, select the appropriate print quality setting for your

project.

7. In the Paper Type drop-down list, select the type of paper that you have loaded.

8. Click the Resolution button to view the print resolution dpi.

Change the print speed or quality

The HP All-in-One automatically chooses a print quality and speed setting depending on the paper type setting you select. You can also change the print quality setting to customize the speed and quality of the print process.

To select a print speed or quality

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Print Quality drop-down list, select the appropriate quality setting for your

project.

NOTE: To view the maximum dpi that the product will print, click Resolution.

7. In the Paper Type drop-down list, select the type of paper that you have loaded.

Change the page orientation

The page orientation setting allows you to print your document vertically or horizontally on the page.

Usually, you set the page orientation in the software application you used to create your document or project. However, if you are using custom-size or special HP paper, or if you cannot set the page orientation from your software application, you can change the page orientation in the Properties dialog box before printing.

To change the page orientation

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

34 Print from your computer

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Basic Options area, do one of the following:

• Click Portrait to print the document vertically on the page.

• Click Landscape to print the document horizontally on the page.

Scale the document size

The HP All-in-One allows you to print the document at a different size than the original.

To scale the document size

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Resizing options area, click Scale to paper size, and then click the

appropriate paper size from the drop-down list.

Change the saturation, brightness, or color tone

You can change the intensity of colors and the level of darkness in your printout by adjusting the Saturation, Brightness, and Color Tone options.

To change the saturation, brightness, or color tone

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Color tab.

6. Click the More Color Options button.

7. Move the sliders to adjust the Saturation, Brightness, or Color Tone.

• Brightness indicates the lightness or darkness of the printed document.

• Saturation is the relative purity of printed colors.

• Color Tone affects the perceived warmth or coolness of printed colors, by adding

more orange or blue tones, respectively, to your image.

Preview your print job

You can preview your print job before sending it to the HP All-in-One. This helps to prevent wasting paper and ink on projects that do not print as expected.

Change the print settings for the current job 35

Chapter 7

To preview your print job

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Select the print settings appropriate for your project on each of the tabs in the dialog

box.

6. Click the Features tab.

7. Select the Show Preview Before Printing check box.

8. Click OK, and then click Print or OK in the Print dialog box.

Your print job displays in the preview window.

9. In the HP preview window, do one of the following:

• To print, click Start Printing.

• To cancel, click Cancel Printing.

Change the default print settings

If there are settings that you frequently use for printing, you might want to make them the default print settings so they are already set when you open the Print dialog box from within your software application.

To change the default print settings

1. In the HP Solution Center, click Settings, point to Print Settings, and then click

Printer Settings.

2. Make changes to the print settings, and click OK.

Printing shortcuts

Use printing shortcuts to print with print settings that you use often. The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list.

NOTE: When you select a printing shortcut the appropriate printing options are

automatically displayed. You can leave them as is or change them. You can also create a shortcut. For more information, see “

on page 37.

Use the Printing Shortcuts tab for the following print tasks:

• General Everyday Printing: Print documents quickly.

• Photo Printing–Plain Paper: Print a photo on a plain paper.

• Photo Printing–Borderless: Print to the top, bottom, and side edges of 10 x 15 cm

(4 x 6 inch) and 216 x 279 mm (8.5 x 11 inch) HP Advanced Photo Papers.

• Photo Printing–With White Borders: Print a photo with a white border around the

edges.

Create printing shortcuts”

36 Print from your computer

• Fast/Economical printing: Produce draft-quality printouts quickly.

• Presentation printing: Print high-quality documents, including letters and

transparencies.

• Two-sided (Duplex) Printing: Print two-sided pages with the HP All-in-One

manually.

This section contains the following topics:

•

Create printing shortcuts Delete printing shortcuts

•

Related topics

•“

Print a borderless image” on page 38 Print a photo on plain paper” on page 39

•“

Print a photo on photo paper” on page 40

•“

Print on transparencies” on page 48

•“

Print on both sides of the page” on page 42

•“

Create printing shortcuts

In addition to the printing shortcuts that are available in the Printing Shortcuts list, you can create your own printing shortcuts.

If you frequently print on transparency film, for example, you can create a printing shortcut by selecting the Presentation Printing shortcut, changing the paper type to HP Premium Inkjet Transparency Film, and then saving the modified shortcut under a new name; for example, Transparency Presentations. After creating the printing shortcut, simply select it when printing on transparency film rather than changing the print settings each time.

To create a printing shortcut

1. On the File menu in your software application, click Print.

2. Make sure the product is the selected printer.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

4. Click the Printing Shortcuts tab.

5. In the Printing Shortcuts list, click a printing shortcut.

The print settings for the selected printing shortcut are displayed.

6. Change the print settings to those you want in the new printing shortcut.

7. Click Save as and type a name for the new printing shortcut, and then click Save.

The printing shortcut is added to the list.

Delete printing shortcuts

You might want to delete printing shortcuts that you no longer use.

Printing shortcuts 37

Chapter 7

To delete a printing shortcut

1. On the File menu in your software application, click Print.

2. Make sure the product is the selected printer.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

4. Click the Printing Shortcuts tab.

5. In the Printing Shortcuts list, click the printing shortcut that you want to delete.

6. Click Delete.

The printing shortcut is removed from the list.

NOTE: Only the shortcuts that you have created can be deleted. The original HP

shortcuts cannot be deleted.

Perform special print jobs

In addition to supporting standard print jobs, the HP All-in-One can perform special jobs such as printing borderless images, iron-on transfers, and posters.

This section contains the following topics:

•

Print a borderless image Print a photo on plain paper

• Print a photo on photo paper

• Print using Maximum dpi

• Print on both sides of the page

• Print a multiple-page document as a booklet

• Print multiple pages on a single sheet

• Print a multiple-page document in reverse order

• Reverse an image for iron-on transfers

• Print on transparencies

• Print a group of addresses on labels or envelopes

• Print a poster

• Print a Web page

•

Print a borderless image

Borderless printing lets you print to the top, bottom, and side edges of up to 216 x 279 mm (8.5 x 11 inch) photo paper.

TIP: For the best results, use HP Advanced Photo Papers to print your photos.

38 Print from your computer

To print a borderless image

1. Remove all paper from the input tray.

2. Place the photo paper print side down on the right side of the input tray.

3. On the File menu in your software application, click Print.

4. Make sure the product is the selected printer.

5. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

6. Click the Features tab.

7. In the Size list, click the size of photo paper loaded in the input tray.

If a borderless image can be printed on the specified size, the Borderless printing check box is enabled.

8. In the Paper Type drop-down list, click More, and then select the appropriate paper

type.

NOTE: You cannot print a borderless image if the paper type is set to Plain

paper or to a type of paper other than a photo paper.

9. Select the Borderless printing check box if it is not already checked.

If the borderless paper size and paper type are not compatible, the product software displays an alert and allows you to select a different type or size.

10. Click OK, and then click Print or OK in the Print dialog box.

NOTE: Do not leave unused photo paper in the input tray. The paper might start

to curl, which could reduce the quality of your printout. Photo paper should be flat before printing.

Related topics

Load photo paper” on page 26

“

Print a photo on plain paper

The HP All-in-One allows you to print photos on plain papers.

To print a photo on plain paper

1. Remove all paper from the input tray, and then load the plain paper print side down.

2. On the File menu in your software application, click Print.

Perform special print jobs 39

Chapter 7

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Basic Options area, select the appropriate plain paper type from the Paper

Type drop-down list.

7. In the Resizing Options area, click the appropriate paper size from the Size list.

If the paper size and paper type are not compatible, the product software displays an alert and allows you to select a different type or size.

8. In the Basic Options area, select a print quality from the Print Quality drop-down

list. The default print quality is Normal.

9. Click OK to return to the Properties dialog box.

10. If you want to print the photo in black and white, click the Color tab and select the

Print in grayscale check box.

11. Click OK, and then click Print or OK in the Print dialog box.

NOTE: Do not leave unused plain paper in the input tray. The paper might start to

curl, which could reduce the quality of your printout. Plain paper should be flat before printing.

Print a photo on photo paper

To achieve the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing along with genuine HP ink. HP papers and HP ink are specifically designed to work well together to provide high-quality output.

For photo printing, HP recommends that you use HP Advanced Photo Papers with the product.

To print a photo on photo paper

1. Remove all paper from the input tray, and then load the photo paper print side down.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

40 Print from your computer

5. Click the Features tab.

6. In the Basic Options area, select the appropriate photo paper type from the Paper

Type drop-down list.

7. In the Resizing Options area, click the appropriate paper size from the Size list.

If the paper size and paper type are not compatible, the product software displays an alert and allows you to select a different type or size.

8. In the Basic Options area, select a high print quality, such as Best, from the Print

Quality drop-down list.

NOTE: For maximum dpi resolution, go to the Advanced tab, and then select

Enabled from the Maximum dpi drop-down list. For more information, see “

using Maximum dpi” on page 41.

9. Click OK to return to the Properties dialog box.

10. (Optional) If you want to print the photo in black and white, click the Color tab and

select the Print in grayscale check box. From the drop-down list, select one of the following options:

• High Quality: uses all the available colors to print your photo in grayscale. This

creates smooth and natural shades of gray.

• Black Ink Only: uses black ink to print your photo in grayscale. The gray shading

is created by varying patterns of black dots, which might result in a grainy image.

11. Click OK, and then click Print or OK in the Print dialog box.

NOTE: Do not leave unused photo paper in the input tray. The paper might start to

curl, which could reduce the quality of your printout. Photo paper should be flat before printing.

Print using Maximum dpi

Use maximum dpi mode to print high-quality, sharp images.

To get the most benefit from maximum dpi mode, use it to print high-quality images such as digital photographs. When you select the maximum dpi setting, the printer software displays the optimized dots per inch (dpi) that the HP All-in-One printer will print. Printing in maximum dpi is supported on the following paper-types only:

• HP Premium Plus Photo Paper

• HP Premium Photo Paper

• HP Advanced Photo Paper

• Hagaki cards

Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space.

To print in Maximum dpi mode

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

Perform special print jobs 41

Chapter 7

5. Click the Advanced tab.

6. In the Printer Features area, select Enabled from the Maximum dpi drop-down list.

7. Click the Features tab.

8. In the Paper Type drop-down list, click More, and then select the appropriate paper

type.

9. In the Print Quality drop-down list, click Maximum dpi.

NOTE: To view the maximum dpi that the product will print, click Resolution.

10. Select any other print settings that you want, and then click OK.

Related topics

“

Work with print cartridges” on page 61

Print on both sides of the page

You can print two-sided pages with the HP All-in-One manually. When printing two-sided pages, make sure to use paper that is thick enough so that images do not show through to the other side.

To print on both sides of the page

1. Load paper into the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Paper saving options area, select Manual from the Two-sided printing drop-

down list.

7. For binding, do one of the following:

• For binding on the top like a notebook or calendar, select the Flip Pages Up check

box. This causes the odd and even pages of your document to print opposite of each

other top-to-bottom. This ensures that the top of the page is always at the top of the sheet when you flip the pages up in your bound document.

42 Print from your computer

• For binding on the side like a book or magazine, click to clear the Flip Pages Up check box.

This causes the odd and even pages of your document to print opposite of each other left-to-right. This ensures that the top of the page is always at the top of the sheet when you turn the pages in your bound document.

8. Click OK, and then click Print or OK in the Print dialog box.

The product begins printing. Wait until all the odd-numbered pages are printed before removing any of the printed pages from the output tray. A dialog box displays instructions on the screen when it is time to process the second side of your job.

9. Click Continue when done.

Print a multiple-page document as a booklet

The HP All-in-One allows you to print your document as a small booklet, which you can fold and then staple together.

For best results, design your document to fit on a multiple of four pages, such as an 8, 12, or 16-page program for a child's school play or for a wedding.

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135

To print a multiple-page document as a booklet

1. Load paper into the input tray.

The paper should be thick enough so that the images do not show through to the other side.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

Perform special print jobs 43

Chapter 7

6. In the Paper saving options area, select Manual from the Two-sided printing drop-

down list.

7. Select the binding edge from the Booklet layout is list, as appropriate for your

language.

• If your language reads left-to-right, click Left edge binding.

• If your language reads right-to-left, click Right edge binding. The Pages per sheet box is automatically set to two pages per sheet.

8. Click OK, and then click Print or OK in the Print dialog box.

The product begins printing. A dialog box displays instructions on the screen when it is time to process the second side of your job. Do not click Continue in the dialog box until you have reloaded the paper as instructed in the following steps.

9. Wait until the product has stopped printing for several seconds before removing any

of the printed pages from the output tray. If you remove the pages while the document is still printing, the pages might get out

of order.

10. Follow the instructions that appear on your screen for reloading the paper to print on

the second side, and then click Continue.

11. When the entire document has finished printing, fold the stack of paper in half, so that

the first page is on top, then staple the document along the crease.

TIP: For best results, use a saddle stapler, or a heavy-duty stapler with a long

reach to staple the booklet.

Figure 7-1 Left-edge binding for left-to-right languages

44 Print from your computer

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135

Figure 7-2 Right-edge binding for right-to-left languages

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Print multiple pages on a single sheet

You can print up to 16 pages on a single sheet of paper.

To print multiple pages on a single sheet

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

Perform special print jobs 45

Chapter 7

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Pages per sheet list, click 2, 4, 6, 9, or 16.

7. If you want a border to appear around each page image printed on the sheet of paper,

select the Print page borders check box.

8. In the Page order list, click an appropriate page order option.

The sample output graphic is numbered to show how the pages will be ordered if you select each option.

9. Click OK, and then click Print or OK in the Print dialog box.

Print a multiple-page document in reverse order

Because of the way the paper feeds through the HP All-in-One, the first page that prints is print side up at the bottom of the stack. Usually this means you need to put the printed pages in the correct order.

5 4 3 2 1

A better way is to print the document in reverse order so that the pages are stacked correctly.

TIP: Set this option as a default setting so you do not have to remember to set it

every time you print a multiple-page document.

To print a multiple-page document in reverse order

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

46 Print from your computer

1 2 3 4 5

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Click the Advanced tab.

6. In the Layout Options area, select Front to Back in the Page Order option.

NOTE: If you set your document to print on both sides of the page, the Front to

Back option is not available. Your document will automatically print in the correct

order.

7. Click OK, and then click Print or OK in the Print dialog box.

NOTE: When you are printing multiple copies, each set is printed completely

before the next set is printed.

Reverse an image for iron-on transfers

This feature reverses an image so you can use it for iron-on transfers. This feature is also useful for transparencies when you want to make notations on the back of the transparency without scratching the original.

To reverse an image for iron-on transfers

1. On the File menu in your software application, click Print.

2. Make sure the product is the selected printer.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

4. Click the Features tab.

5. In the Paper Type drop-down list, click More, and then select HP Iron-on Transfer

from the list.

6. If the selected size is not what you want, click an appropriate size in the Size list.

7. Click the Advanced tab.

8. In the Printer Features area, select On from the Mirror Image drop-down list.

9. Click OK, and then click Print or OK in the Print dialog box.

NOTE: To prevent jams, manually feed the iron-on transfer sheets into the input

tray one sheet at a time.

Perform special print jobs 47

Chapter 7

Print on transparencies

For the best results, HP recommends you use HP transparency products with the HP Allin-One.

To print on transparencies

1. Load the transparency into the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Basic Options area, from the Paper Type drop-down list, select More. Then

select the appropriate paper type.

TIP: If you want to make notations on the back of the transparencies and erase

them later without scratching the original, click the Advanced tab, and select the Mirror Image check box.

7. In the Resizing Options area, from the Size drop-down list, select More. Then, select

an appropriate size.

8. Click OK, and then click Print or OK in the Print dialog box.

NOTE: The product automatically waits for transparencies to dry before

releasing them. Ink dries slower on film than on plain paper. Make sure you allow enough time for the ink to dry before handling the transparency.

Print a group of addresses on labels or envelopes

With the HP All-in-One, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers.

To print a group of addresses on labels or envelopes

1. Print a test page on plain paper first.

2. Place the test page on top of the label sheet or envelope, and hold both up to the

light. Check the spacing for each block of text. Make adjustments as needed.

3. Load the labels or envelopes into the input tray.

CAUTION: Do not use envelopes with clasps or windows. They can get stuck in

the rollers and cause paper jams.

4. If you are printing on envelopes, do the following:

a. Display the print settings, and click the Features tab. b. In the Resizing Options area, click the appropriate envelope size in the Size list.

5. Click OK, and then click Print or OK in the Print dialog box.

Related topics

Load envelopes” on page 28

“

48 Print from your computer

Print a poster

You can create a poster by printing a document on multiple pages. The HP All-in-One prints dotted lines on some pages to indicate where to trim the pages before taping them together.

To print a poster

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

5. Click the Advanced tab.

6. Expand Document Options, and then expand Printer Features.

7. In the Poster Printing drop-down list, click either 2x2 (4 sheets), 3x3 (9 sheets),

8. Click OK, and then click Print or OK in the Print dialog box.

9. After the poster has printed, trim the edges of the sheets and tape the sheets together.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

4x4 (16 sheets), or 5x5 (25 sheets).

This selection tells the product to enlarge your document so that it fits on 4, 9, 16, or 25 pages.

If your originals are of multiple pages, each of those pages will be printed on 4, 9, 16, or 25 pages. For example, if you have a one-page original and you select 3x3, you will get 9 pages; if you select 3x3 for a two-page original, 18 pages will print.

Print a Web page

You can print a Web page from your Web browser on the HP All-in-One.

If you use Internet Explorer 6.0 or higher for Web browsing, you can use HP Smart Web Printing to ensure simple, predictable web printing with control over what you want and how you want it printed. You can access HP Smart Web Printing from the toolbar in Internet Explorer. For more information about HP Smart Web Printing, see the help file provided with it.

Perform special print jobs 49

Chapter 7

To print a Web page

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your Web browser, click Print.

TIP: For best results, select HP Smart Web Printing on the File menu. A check

mark appears when it is selected.

The Print dialog box appears.

3. Make sure the product is the selected printer.

4. If your Web browser supports it, select the items on the Web page that you want to

include in the printout. For example, in Internet Explorer, click the Options tab to select options such as As

laid out on screen, Only the selected frame, and Print all linked documents.

5. Click Print or OK to print the Web page.

TIP: To print Web pages correctly, you might need to set your print orientation to

Landscape.

Stop a print job

Although you can stop a print job from either the HP All-in-One or the computer, HP recommends you stop it from the HP All-in-One for best results.

To stop a print job from the HP All-in-One

▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again.

It can take a few moments for printing to be cancelled.

To stop a print job from the computer (Windows Vista users)

1. On the Windows taskbar, click Start, and then click Control Panel.

2. Click Printers.

3. Double-click the product icon.

TIP: You can also double-click the printer icon in the Windows taskbar.

4. Select the print job you want to cancel.

5. On the Document menu, click Cancel Printing or Cancel, or press the Delete key

on your keyboard. It can take a few moments for the print job to be cancelled.

To stop a print job from the computer (Windows XP users)

1. On the Windows taskbar, click Start, and then click Control Panel.

2. Open the Printers and Faxes control panel.

3. Double-click the product icon.

TIP: You can also double-click the printer icon in the Windows taskbar.

50 Print from your computer

4. Select the print job you want to cancel.

5. On the Document menu, click Cancel Printing or Cancel, or press the Delete key

on your keyboard. It can take a few moments for the print job to be cancelled.

To stop a print job from the computer (Windows 2000 users)

1. On the Windows taskbar, click Start, point to Settings, and then click Printers.

2. Double-click the product icon.

TIP: You can also double-click the printer icon in the Windows taskbar.

3. Select the print job you want to cancel.

4. On the Document menu, click Cancel or press the Delete key on your keyboard.

It can take a few moments for the print job to be cancelled.

Related topics

Control panel buttons” on page 10

“

Resume a print job

If an error occurs while printing, you may need to resume the job from the HP All-in-One or the computer after you address the error.

To resume a print job from the control panel

▲ On the control panel, press Resume.

To resume a print job from the computer (Windows Vista users)

1. On the Windows taskbar, click Start, and then click Control Panel.

2. Click Printers.

3. Double-click the product icon.

TIP: You can also double-click the printer icon in the Windows taskbar.

4. Select the print job you want to resume.

5. On the Document menu, click Resume Printing or Resume.

It can take a few moments to resume the print job.

To resume a print job from the computer (Windows XP users)

1. On the Windows taskbar, click Start, and then click Control Panel.

2. Open the Printers and Faxes control panel.

3. Double-click the product icon.

TIP: You can also double-click the printer icon in the Windows taskbar.

4. Select the print job you want to resume.

5. On the Document menu, click Resume Printing or Resume.

It can take a few moments to resume the print job.

Resume a print job 51

Chapter 7

To resume a print job from the computer (Windows 2000 users)

1. On the Windows taskbar, click Start, point to Settings, and then click Printers.

2. Double-click the product icon.

TIP: You can also double-click the printer icon in the Windows taskbar.

3. Select the print job you want to resume.

4. On the Document menu, click Resume.

It can take a few moments to resume the print job.

Related topics

“

Control panel buttons” on page 10

52 Print from your computer

8 Use the copy features

The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types.

To make copies, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to copying.

NOTE: If you are using the device with a computer running Windows 2000, Windows

XP Starter Edition, or Windows XP x64, some features might not be available. For more information, see “

Windows XP Starter Edition users” on page 208.

To make a copy, scan the document or image and then print it.

This section contains the following topics:

•

Make a copy Stop copying

•

Make a copy

To make a copy, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to copying. To verify that the HP Photosmart Software is running on a Windows computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, near the time.

Notice to Windows 2000, Windows XP x64 Edition, and

Use the copy features

Make a copy 53

Chapter 8

Use the copy features

To make a copy

1. Make sure you have paper loaded in the input tray.

2. Load your original print side down on the right front corner of the glass.

3. Press Start Copy Black or Start Copy Color.

Related topics

Control panel buttons” on page 10

“

Stop copying

To stop copying

▲ Press Cancel on the control panel.

NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system tray

can cause the HP All-in-One to lose some of its functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software.

NOTE: The product makes one copy and launches the HP Copy software so you

can make additional copies.

Related topics

Control panel buttons” on page 10

“

54 Use the copy features

9 Use the scan features

Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan almost anything (photos, magazine articles and text documents) on the HP All-in-One.

NOTE: When scanning, the HP Photosmart Software enables you to save an image

in the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF.

You can use the scanning features of the HP All-in-One to do the following:

• Scan text from an article into your word processor and quote it in a report.

• Print business cards and brochures by scanning a logo and using it in your publishing

software.

• Send photos to friends and relatives by scanning your favorite prints and including

them in e-mail messages.

• Create a photographic inventory of your house or office.

• Archive treasured photos in an electronic scrapbook.

NOTE: If you are using the product with a Windows 2000 computer, some features

may not be available. For more information, see “

XP x64 Edition, and Windows XP Starter Edition users” on page 208.

NOTE: If you are using the HP Photosmart Software, the Optical Character

Recognition (OCR) software might not be installed on your computer. To install the OCR software, you must re-insert the software disk and select OCR under the Custom installation options.

Notice to Windows 2000, Windows

Scan

This section contains the following topics:

•

Scan an original Edit a scanned image

• Edit a scanned document

• Stop scanning

•

Scan an original

For original documents or images placed on the glass, you can start a scan from your computer using the HP Solution Center software.

To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To verify that the HP Photosmart Software is running on a Windows

Scan an original 55

Chapter 9

computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, near the time.

Scan

NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system tray

can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software.

The HP Photosmart Software that you installed on your computer has many tools that you can use to edit and print your scanned image. You can improve the overall image quality by adjusting the brightness, sharpness, color tone, or saturation. You can also crop, straighten, rotate, or resize the image. When the scanned image looks just the way you want it, you can open it in another application, send it through e-mail, save it to a file, or print it.

To scan to a computer

1. Load your original print side down on the right front corner of the glass.

2. Click the HP Digital Imaging Monitor icon.

3. Scan the image using the HP Solution Center software installed on your computer.

A preview image of the scan appears on your computer, where you can edit it. Any edits that you make apply to the current scan session only.

4. Make any edits to the preview image, and then click Accept when you are finished.

Related topics

“

Control panel buttons” on page 10

56 Use the scan features

Edit a scanned image

You can edit a scanned image, such as a photo or graphic, using the software you installed with the HP All-in-One. Using this software, you can rotate or crop the image, as well as adjust the brightness, contrast, and color saturation.

NOTE: If you are using the HP Photosmart Software, the Optical Character

Recognition (OCR) software might not be installed on your computer. To install the OCR software, you must re-insert the software disk and select OCR under the

Custom installation options.

Related topics

Use the HP Photosmart software” on page 13

“

Edit a scanned document

You can edit a scanned document using your Optical Character Recognition (OCR) software. Scanning text using OCR software enables you to bring the content of magazine articles, books, and other printed matter into your favorite word processor and many other applications as editable text. Learning to use OCR software correctly is important if you want to obtain the best results. Do not expect scanned text documents to be letter-perfect the first time you use your OCR software. Using OCR software is an art that takes time and practice to master.

NOTE: If you are using the HP Photosmart Software, the Optical Character

Recognition (OCR) software might not be installed on your computer. To install the OCR software, you must re-insert the software disk and select OCR under the

Custom installation options.

Related topics

Use the HP Photosmart software” on page 13

“

Stop scanning

To stop scanning

▲ Press Cancel on the control panel.

Related topics

Control panel buttons” on page 10

“

Scan

Stop scanning 57

Scan

Chapter 9

58 Use the scan features

10 Maintain the HP All-in-One

The HP All-in-One requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary.

This section contains the following topics:

•

Clean the HP All-in-One Print a self-test report

• Work with print cartridges

•

Clean the HP All-in-One

To ensure that your copies and scans remain clear, you might need to clean the glass and lid backing. You might also want to dust the exterior of the HP All-in-One.

This section contains the following topics:

•

Clean the exterior Clean the glass

• Clean the lid backing

•

Clean the exterior

Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP All-in-One does not require cleaning. Keep fluids away from the control panel and the interior of the HP All-in-One.

CAUTION: To avoid damage to the exterior of the HP All-in-One, do not use alcohol

or alcohol-based cleaning products.

Clean the glass

Fingerprints, smudges, hair, and dust on the main glass surface slow down performance and affect the accuracy of the copy and scan features.

To clean the glass

1. Turn off the product, unplug the power cord, and raise the lid.

2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive

glass cleaner.

Maintain the HP All-in-One

CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on

the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the product.

Clean the HP All-in-One 59

Chapter 10

3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting.

4. Plug in the power cord, and then turn on the product.

Clean the lid backing

Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One.

To clean the lid backing

1. Turn off the product, unplug the power cord, and raise the lid.

2. Clean the white document backing with a soft cloth or sponge slightly moistened with

a mild soap and warm water. Wash the backing gently to loosen debris. Do not scrub the backing.

Maintain the HP All-in-One

3. Dry the backing with a dry, soft, lint-free cloth.

CAUTION: Do not use paper-based wipes, as these might scratch the backing.

60 Maintain the HP All-in-One

4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)

alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol.

CAUTION: Be careful not to spill alcohol on the glass or exterior of the product,

as this might damage it.

5. Plug in the power cord, and then turn on the product.

Print a self-test report

If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your product, including your print cartridges.

To print a self-test report

1. Load letter or A4 unused plain white paper into the input tray.

2. Press and hold the Cancel button and then press the Start Copy Color button.

The product prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below.

3. Make sure the test patterns show a complete grid and the thick color lines are

complete.

• If more than a few lines in a pattern are broken, this might indicate a problem with

the nozzles. You might need to clean the print cartridges.

• If the black line is missing, faded, streaked, or shows lines, this might indicate a

problem with the black print cartridge in the right slot.

• If any of the color lines are missing, faded, streaked, or show lines, this might

indicate a problem with the tri-color print cartridge in the left slot.

Related topics

•“

Clean the print cartridges” on page 69 Replace the print cartridges” on page 64

•“

Control panel buttons” on page 10

•“

Work with print cartridges

To ensure the best print quality from the product, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges.

You might also need to check your print cartridges if the Check Print Cartridge light is on. This might mean that the print cartridges are not installed properly or are missing, the

Maintain the HP All-in-One

Work with print cartridges 61

Chapter 10

plastic tape has not been removed from the print cartridges, the print cartridges are low on ink, or the print carriage is blocked.

This section contains the following topics:

•

Handle the print cartridges Check the estimated ink levels

• Choose the right print cartridges

• Replace the print cartridges

• Use ink-backup mode

• Store the print cartridges

• Align the print cartridges

• Clean the print cartridges

• Clean the print cartridge contacts

• Clean the area around the ink nozzles

• Remove ink from your skin and clothing

•

Handle the print cartridges

Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges.

Maintain the HP All-in-One

1 Copper-colored contacts

2 Plastic tape with pink pull tab (must be removed before installing)

3 Ink nozzles under tape

Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles.

62 Maintain the HP All-in-One

NOTE: Handle the print cartridges carefully. Dropping or jarring cartridges can cause

temporary printing problems, or even permanent damage.

Check the estimated ink levels

You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Actual ink levels may vary.

TIP: You can also print a self-test report to see if your print cartridges might need to

be replaced.

NOTE: If the print cartridges were used before being installed in the product, or have

been refilled, the estimated ink levels on the Estimated Ink levels tab may be inaccurate or unavailable.

NOTE: Ink from the cartridges is used in the printing process in a number of different

ways, including in the initialization process, which prepares the product and cartridges for printing, and in print head servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see

To check the ink levels from the HP Photosmart Software

1. In the HP Solution Center, click Settings, point to Print Settings, and then click

Printer Toolbox.

NOTE: You can also open the Printer Toolbox from the Print Properties dialog

box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button.

The Printer Toolbox appears.

2. Click the Estimated Ink Level tab.

The estimated ink levels for the print cartridges appear.

www.hp.com/go/inkusage.

Related topics

Print a self-test report” on page 61

“

Choose the right print cartridges

HP recommends that you use original HP print cartridges. Original HP cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Wherever you purchase printing supplies, check to see which of the following

Maintain the HP All-in-One

Work with print cartridges 63

Chapter 10

options are available for your printer. Standard and value choices use the same cartridge selection numbers.

Choose original HP cartridges for how you print

• Standard for everyday printing: You occasionally print directions, documents, and

even a photo now and then, but you still expect high quality and reliable printing. Our standard cartridges give you the right value at the right price for your everyday printing needs. Look for the blue package.

• Value for frequent printing: You print a lot—from e-mails and school reports to

family photos and holiday greetings. Buy more, save more with HP's value offerings. Look for the green package.

Choose the cartridge combination for best results

Text, graphics, and color photos: Combine tri-color and black print cartridges.

Replace the print cartridges

When the ink level for the print cartridge is low, a message appears on your computer screen. You can also check the ink levels by using the software installed with the HP Allin-One. Follow these instructions when the ink level is low.

NOTE: Ink level warnings and indicators provide estimates for planning purposes

only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable.

To order print cartridges for the HP All-in-One, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

Maintain the HP All-in-One

To replace the print cartridges

1. Make sure the product is on and you have letter or A4 unused plain white paper loaded

in the input tray.

2. Open the print cartridge door.

The print carriage should move to the far right side of the product. If the print carriage does not move to the right side, turn the product off, and then on.

3. Wait until the print carriage is idle and silent, and then lightly press down on a print

cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the

slot on the left.

64 Maintain the HP All-in-One

If you are replacing the black print cartridge, remove the print cartridge from the slot on the right.

1 Print cartridge slot for the tri-color print cartridge

2 Print cartridge slot for the black print cartridge

4. Pull the print cartridge towards you out of its slot.

5. If you are disposing of the print cartridge, recycle the print cartridge. The HP Inkjet

Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of charge. For more information, go to the following Web site:

www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html

6. Remove the new print cartridge from its packaging, being careful to touch only the

black plastic. Gently remove the plastic tape using the pink pull tab.

1 Copper-colored contacts

2 Plastic tape with pink pull tab (must be removed before installing)

3 Ink nozzles under tape

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching

these parts can result in clogs, ink failure, and bad electrical connections.

Work with print cartridges 65

Maintain the HP All-in-One

Chapter 10

7. Slide the new print cartridge at a slight upward angle into the empty slot. Then gently

push on the upper part of the print cartridge forward until it snaps into place. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing the black print cartridge, slide it into the right slot.

8. Close the print cartridge door.

Maintain the HP All-in-One

9. After the print cartridge alignment sheet prints, load it on the right front corner of the

glass with the top of the page to the right.

66 Maintain the HP All-in-One

10. Press the Resume button.

The product aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Related topics

•“

Check the estimated ink levels” on page 63 Control panel buttons” on page 10

•“

Use ink-backup mode

Use the ink-backup mode to operate the HP All-in-One with only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge carriage. During ink-backup mode, the product can only print jobs from the computer. You cannot initiate a print job from the control panel (such as copying or scanning an original).

NOTE: When the HP All-in-One operates in ink-backup mode, a message is

displayed on screen. If the message is displayed and two print cartridges are installed in the product, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the product cannot detect that the print cartridge is installed.

For more information about ink-backup mode, see the following topics:

•

Ink-backup mode output Exit ink-backup mode

•

Ink-backup mode output

Printing in ink-backup mode slows the printer and affects the quality of printouts.

Installed print cartridge Result

Black print cartridge Colors print as grayscale.

Tri-color print cartridge

Exit ink-backup mode

Install two print cartridges in the HP All-in-One to exit ink-backup mode.

For information about installing a print cartridge, see “

on page 64.

Store the print cartridges

Follow these guidelines to maintain and store HP print cartridges and to ensure consistent print quality.

Colors print but black is grayed and is not a true black.

Maintain the HP All-in-One

Replace the print cartridges”

Work with print cartridges 67

Chapter 10

• When you remove a print cartridge from the product, store it in an airtight plastic

container to prevent the ink from drying out.

• Keep all unused print cartridges in their original sealed packages until they are

needed. Store print cartridges at room temperature (15–35 degrees C or 59–95 degrees F).

• Do not remove the plastic tape covering the ink nozzles until you are ready to install

the print cartridge in the product. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.

CAUTION: Always turn the product off with the On button before you unplug the

power cord or turn off a power strip. This allows the product to store the print cartridges properly. When you store the product, always leave the active print cartridges inside the product.

Align the print cartridges

Aligning the print cartridges ensures high-quality output. The HP All-in-One prompts you to align and calibrate the print cartridges every time you install a new print cartridge. Make sure you align the print cartridges when prompted to ensure excellent print quality.

NOTE: If you remove and reinstall the same print cartridge, the HP All-in-One will

not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges.

To align newly installed print cartridges

1. Before installing the print cartridges, make sure you have letter or A4 unused plain

Maintain the HP All-in-One

white paper loaded in the input tray. Once you install the cartridges, the product prints a print cartridge alignment sheet.

2. Load the print cartridge alignment sheet print side down on the right front corner of

the glass with the top of the page to the right.

3. Press the Resume button.

The product aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

To align the print cartridges from the HP Photosmart Software

1. Load letter or A4 unused plain white paper into the input tray.

2. In the HP Solution Center, click Settings, point to Print Settings, and then click

Printer Toolbox.

NOTE: You can also open the Printer Toolbox from the Print Properties dialog

box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button.

The Printer Toolbox appears.

3. Click the Device Services tab.

4. Click Align the Print Cartridges.

The product prints a print cartridge alignment sheet.

68 Maintain the HP All-in-One

5. Load the print cartridge alignment sheet print side down on the right front corner of

the glass.

6. In the HP Solution Center, click Home, and then click Scan Document.

The product aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Related topics

“Control panel buttons” on page 10

Clean the print cartridges

Use this feature when the self-test report shows streaking, white lines through any of the lines of color or when a color is muddy after installing a print cartridge for the first time. Do not clean print cartridges unnecessarily, as this wastes ink and shortens the life of the ink nozzles.

To clean the print cartridges from the HP Photosmart Software

1. Load letter, A4, or legal unused plain white paper into the input tray.

2. In the HP Solution Center, click Settings, point to Print Settings, and then click

Printer Toolbox.

NOTE: You can also open the Printer Toolbox from the Print Properties dialog

box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button.

The Printer Toolbox appears.

3. Click the Device Services tab.

4. Click Clean the Print Cartridges.

5. Follow the prompts until you are satisfied with the quality of the output, and then click

Done.

If print quality still seems poor after you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge.

Related topics

•“

Clean the print cartridge contacts” on page 69 Replace the print cartridges” on page 64

•“

Clean the print cartridge contacts

CAUTION: Do not clean the print cartridge contacts unless you are having a problem

with print quality and other measures have not been successful. For more information, see “

Print quality troubleshooting” on page 93.

Clean the print cartridge contacts if you get repeated messages on your computer screen prompting you to check a print cartridge after you already have cleaned or aligned the print cartridges, or if the Check Print Cartridge light is blinking.

Before cleaning the print cartridge contacts, remove the print cartridge and verify that nothing is covering the print cartridge contacts, then reinstall the print cartridge. If you continue to get messages to check the print cartridges, clean the print cartridge contacts.

Maintain the HP All-in-One

Work with print cartridges 69

Chapter 10

Make sure you have the following materials available:

• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or

leave fibers.

TIP: Coffee filters are lint-free and work well for cleaning print cartridges.

• Distilled, filtered, or bottled water (tap water might contain contaminants that can

damage the print cartridges).

CAUTION: Do not use platen cleaners or alcohol to clean the print cartridge

contacts. These can damage the print cartridge or the product.

To clean the print cartridge contacts

1. Turn on the product and open the print cartridge door.

The print carriage moves to the far right side of the product.

Maintain the HP All-in-One

2. Wait until the print carriage is idle and silent, and then unplug the power cord from

the back of the product.

3. Lightly press down on the print cartridge to release it, and then pull it towards you out

of the slot.

NOTE: Do not remove both print cartridges at the same time. Remove and clean

each print cartridge one at a time. Do not leave a print cartridge outside the HP Allin-One for more than 30 minutes.

4. Inspect the print cartridge contacts for ink and debris buildup.

5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any

excess water from it.

6. Hold the print cartridge by its sides.

70 Maintain the HP All-in-One

7. Clean only the copper-colored contacts. Allow the print cartridges to dry for

approximately ten minutes.

1 Copper-colored contacts

2 Ink nozzles (do not clean)

8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back

into the slot. Make sure you push the print cartridge in firmly until it snaps into place.

9. Repeat if necessary for the other print cartridge.

10. Gently close the print cartridge door and plug the power cord into the back of the

product.

Related topics

Clean the area around the ink nozzles” on page 72

•“ Replace the print cartridges” on page 64

•“

Work with print cartridges 71

Maintain the HP All-in-One

Chapter 10

Clean the area around the ink nozzles

If the HP All-in-One is used in a dusty environment, a small amount of debris might accumulate inside the device. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges, it can cause ink streaks and smudges on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles as described here.

NOTE: Clean the area around the ink nozzles only if you continue to see streaks

and smudges on your printed pages after you have already cleaned the print cartridges by using the software you installed with the HP All-in-One.

Make sure you have the following materials available:

• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or

leave fibers.

TIP: Coffee filters are lint-free and work well for cleaning print cartridges.

• Distilled, filtered, or bottled water (tap water might contain contaminants that can

damage the print cartridges).

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching

these parts can result in clogs, ink failure, and bad electrical connections.

To clean the area around the ink nozzles

1. Turn on the product and open the print cartridge door.

The print carriage moves to the far right side of the product.

Maintain the HP All-in-One

2. Wait until the print carriage is idle and silent, and then unplug the power cord from

the back of the product.

3. Lightly press down on the print cartridge to release it, and then pull it towards you out

of the slot.

NOTE: Do not remove both print cartridges at the same time. Remove and clean

each print cartridge one at a time. Do not leave a print cartridge outside the product for more than 30 minutes.

4. Place the print cartridge on a piece of paper with the ink nozzles facing up.

5. Lightly moisten a clean foam rubber swab with distilled water.

72 Maintain the HP All-in-One

6. Clean the face and edges around the ink nozzle area with the swab, as shown below.

1 Nozzle plate (do not clean)

2 Face and edges around the ink nozzle area

CAUTION: Do not clean the nozzle plate.

7. Hold the print cartridge with the HP logo on top, and insert the print cartridge back

into the slot. Make sure you push the print cartridge in firmly until it snaps into place.

8. Repeat if necessary for the other print cartridge.

9. Gently close the print cartridge door and plug the power cord into the back of the

product.

Related topics

Clean the print cartridges” on page 69

“

Work with print cartridges 73

Maintain the HP All-in-One

Chapter 10

Remove ink from your skin and clothing

Follow these instructions to remove ink from your skin and clothing:

Surface Remedy

Skin Wash the area with an abrasive soap.

White fabric Wash the fabric in cold water and use chlorine bleach.

Color fabric Wash the fabric in cold water and use sudsy ammonia.

CAUTION: Always use cold water to remove ink from fabric. Warm or hot water can

set the ink into the fabric.

Maintain the HP All-in-One

74 Maintain the HP All-in-One

11 Shop for ink supplies

For a list of print cartridge numbers, see the printed documentation that came with the HP All-in-One. You can also use the software that came with the HP All-in-One to find out the reorder number for all the print cartridges. You can order print cartridges online from the HP Web site. Additionally, you can contact a local HP reseller to find out the correct print cartridge reorder numbers for your product and purchase print cartridges.

To order genuine HP supplies for the HP All-in-One, go to prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

NOTE: Ordering print cartridges online is not supported in all countries/regions. If it

is not supported in your country/region, contact a local HP reseller for information about purchasing print cartridges.

To order print cartridges from your desktop

▲ Click the Shop for HP Supplies icon on your desktop to connect to HP SureSupply.

You will see a list of original HP printing supplies that are compatible with your device, as well as options to conveniently purchase the supplies you need (options vary by country/region). If you deleted this icon from your desktop, click the Start menu, point to the HP folder, then click Shop for Supplies.

To order print cartridges through the HP Photosmart Software

1. In the HP Solution Center, click Settings, point to Print Settings, and then click

Printer Toolbox.

www.hp.com/buy/supplies. If

NOTE: You can also open the Printer Toolbox from the Print Properties dialog

box. In the Print Properties dialog box, click the Features tab, and then click the

Printer Services button.

2. Click the Estimated Ink Levels tab.

3. Click Print Cartridge Ordering Information.

The print cartridge reorder numbers appear.

4. Click Order Online.

HP sends detailed printer information, including model number, serial number, and ink supply levels, to an authorized online reseller. The supplies you need are preselected; you can change quantities, add or remove items, and then check out.

Shop for ink supplies 75

Shop for ink supplies

Chapter 11

Shop for ink supplies

76 Shop for ink supplies

12 Troubleshooting

This section contains the following topics:

View the Readme file

• Hardware setup troubleshooting

• Software installation troubleshooting

• Paper jams

• Print cartridge troubleshooting

• Print quality troubleshooting

• Print troubleshooting

• Copy troubleshooting

• Scan troubleshooting

• Errors

•

View the Readme file

You might want to refer to the Readme file for information on system requirements and possible installation problems.

You can access the Readme file by clicking Start, pointing to Programs or All

Programs, pointing to HP, pointing to Deskjet F4200 series, and then clicking Readme.

You can access the Readme file by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM.

Troubleshooting

Hardware setup troubleshooting

This section contains hardware troubleshooting information for the product.

Many issues are caused when the product is connected to the computer using a USB cable before the HP Photosmart software is installed on the computer. If you connected the product to your computer before the software installation screen prompts you to do so, you must follow these steps:

Troubleshooting common setup issues

1. Disconnect the USB cable from the computer.

2. Uninstall the software (if you have already installed it).

For more information, see “

3. Restart your computer.

4. Turn off the product, wait one minute, then restart it.

5. Reinstall the HP Photosmart software.

CAUTION: Do not connect the USB cable to the computer until prompted by the

software installation screen.

Uninstall and reinstall the software” on page 85.

Hardware setup troubleshooting 77

Chapter 12

This section contains the following topics:

•

The product will not turn on I connected the USB cable, but I am having problems using the HP All-in-One with

• my computer

After setting up the product, it does not print

•

Troubleshooting

The product will not turn on

Try the following solutions if there are no light indications, no noise, and no movement from the printer when you turn on the product.

•

Solution 1: Make sure you are using the power cord that came with the product Solution 2: Reset the product

• Solution 3: Press the On button more slowly

• Solution 4: Contact HP to replace the power supply

• Solution 5: Contact HP support for service

•

Solution 1: Make sure you are using the power cord that came with the product

Solution:

• Make sure the power cord is firmly connected to both the product and the power

adapter. Plug the power cord into a power outlet, surge protector, or power strip.

1 Power connection

2 Power cord and adapter

3 Power outlet

• If you are using a power strip, make sure the power strip is on. Or, try plugging

the product directly into a power outlet.

78 Troubleshooting

• Test the power outlet to make sure it is working. Plug in an appliance that you

know works, and see if the appliance has power. If not, then there might be a problem with the power outlet.

• If you plugged the product into a switched outlet, make sure the outlet is switched

on. If it is switched to on but still does not work, then there might be a problem with the power outlet.

Cause: The product was not being used with the power cord it was shipped with.

If this did not solve the issue, try the next solution.

Solution 2: Reset the product

Solution: Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the product.

Cause: The product experienced an error.

If this did not solve the issue, try the next solution.

Solution 3: Press the On button more slowly

Solution: The product might not respond if you press the On button too quickly.

Press the On button once. It might take a few minutes for the product to turn on. If you press the On button again during this time, you might turn the product off.

CAUTION: If the product still does not turn on, it might have a mechanical failure.

Unplug the product from the power outlet.

Contact HP support for service.

Go to:

www.hp.com/support. If prompted, choose your country/region, and then

click Contact HP for information on calling for technical support.

If this did not solve the issue, try the next solution.

Cause: You pressed the On button too quickly.

If this did not solve the issue, try the next solution.

Troubleshooting

Solution 4: Contact HP to replace the power supply

Solution: Contact HP support for service.

Go to:

www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: The ink cartridge(s) were not intended for use in this product.

If this did not solve the issue, try the next solution.

Hardware setup troubleshooting 79

Chapter 12

Troubleshooting

Solution 5: Contact HP support for service

Solution: If you have completed all of the steps provided in the previous solutions

and are still having a problem, contact HP support for service.

Go to:

www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for technical support.

Cause: You might need assistance to enable the product or software to function properly.

I connected the USB cable, but I am having problems using the HP All-in-One with my computer

Solution: You must first install the software that came with the product before

connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions.

Once you have installed the software, connecting your computer to the product with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other into the back of the product. You can connect to any USB port on the back of your computer.

If you installed the software, uninstall it and then reinstall it, connecting the USB cable only when prompted.

For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the product.

Cause: The USB cable was connected before the software was installed. Connecting the USB cable before prompted can cause errors.

80 Troubleshooting

After setting up the product, it does not print

Solution:

• Look at the On button located on the product. If it is not lit, the product is turned

off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product.

• Make sure the print cartridges are installed.

• Make sure you have paper loaded in the input tray.

• Make sure that the product does not have a paper jam.

• Check that the print carriage is not jammed.

Open the front access door to access the print carriage area. Remove any objects that are blocking the print carriage, including any packing materials. Turn the product off and then turn it on again.

• Print a test page to see if the product can print and is communicating with the

computer. For more information, see “Print a self-test report” on page 61.

• Make sure that the print queue is not paused. If it is, choose the appropriate setting

to resume printing. For more information about accessing the print queue, see the documentation that came with the operating system installed on your computer.

• Check the USB cable. If you are using an older cable, it might not be working

properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length.

• Make sure your computer is USB ready and that you are using a supported

operating system. For more information, see the Readme file.

• Check the connection from the product to your computer. Verify that the USB

cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the product off and then on again.

Troubleshooting

• If you are connecting the product through a USB hub, make sure the hub is turned

on. If the hub is on, try connecting directly to your computer.

Hardware setup troubleshooting 81

Chapter 12

• Check other printers or scanners. You might need to disconnect older products

from your computer.

• Try connecting the USB cable to another USB port on your computer. After you

check the connections, try restarting your computer. Turn the product off and then on again.

Troubleshooting

• After you check the connections, try restarting your computer. Turn the product

off and then on again.

• If necessary, remove and then install the software you installed with the product

again. For more information, see “

on page 85.

For more information on setting up the product and connecting it to your computer, see the Setup Guide that came with the product.

Cause: The product and computer were not communicating with each other.

Uninstall and reinstall the software”

Software installation troubleshooting

Use this section to solve any problems you might encounter while setting up the HP Photosmart software.

This section contains the following topics:

•

When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens The Minimum System Checks screen appears

• A red X appears on the USB connect prompt

• I received a message that an Unknown Error has occurred

• Some of the buttons are missing in the HP Solution Center

• The registration screen does not appear

• The HP Digital Imaging Monitor does not appear in the system tray

• Uninstall and reinstall the software

•

When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens

Solution: If the installation does not run automatically, you can start it manually.

To start the installation from a Windows computer

1. From the Windows Start menu, click Run.

2. In the Run dialog box, enter d:\setup.exe, and then click OK.

If your CD-ROM drive is not assigned to drive letter D, enter the appropriate drive letter.

Cause: The installation failed to run automatically.

The Minimum System Checks screen appears

Solution: Click Details to see what the specific problem is, and then correct the

problem before attempting to install the software.

Cause: Your system did not meet the minimum requirements to install the software.

82 Troubleshooting

A red X appears on the USB connect prompt

Solution: Verify that the product is set up properly, and then try to re-establish the

connection.

To retry the USB connection

1. Verify that the USB cable is set up properly as follows:

• Unplug the USB cable and plug it in again or try plugging the USB cable into a different USB port.

• Do not attach the USB cable to a keyboard.

• Verify that the USB cable is 3 meters (9.8 feet) or less in length.

• If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation.

2. Unplug the product power cord, and then plug it in again.

3. Verify that the USB cable and power cord are plugged in.

Troubleshooting

4. Click Retry to retry the connection.

5. Continue with the installation and restart the computer when prompted.

Cause: Normally, a green check appears indicating that the plug and play was

successful. A red X indicates that the plug and play failed.

I received a message that an Unknown Error has occurred

Solution: Try to continue with the installation. If that does not work, stop and then

restart the installation, and follow the directions on the screen. If an error occurs, you might need to uninstall and then reinstall the software. Do not simply delete the product application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the product.

For more information, see:

“

Uninstall and reinstall the software” on page 85

Cause: The source of the error is unknown.

Software installation troubleshooting 83

Chapter 12

Troubleshooting

Some of the buttons are missing in the HP Solution Center

Solution: If the appropriate icons and buttons for your product do not appear in the

HP Solution Center, your installation might not be complete, and you might need to uninstall and then reinstall the software. Do not simply delete the product application files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP All-in-One program group.

For more information, see:

“

Uninstall and reinstall the software” on page 85

Cause: The installation might not be complete.

The registration screen does not appear

Solution: You can access the registration (Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Deskjet F4200 series, and then clicking Product Registration.

Cause: The registration screen did not launch automatically.

The HP Digital Imaging Monitor does not appear in the system tray

Solution: If the HP Digital Imaging Monitor does not appear in the system tray

(normally located at the lower-right corner of the desktop), start the HP Solution Center.

If the appropriate icons and buttons for your product do not appear in the HP Solution Center, your installation might not be complete, and you might need to uninstall and then reinstall the software. Do not simply delete the product application files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP All-in-One program group.

84 Troubleshooting

For more information, see:

“

Uninstall and reinstall the software” on page 85

Cause: The installation might not be complete.

Uninstall and reinstall the software

If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All-in-One.

To uninstall from a Windows computer

NOTE: Use this method if Uninstall is not available in the Windows Start menu (click

Programs or All Programs, HP, Deskjet F4200 series, Uninstall).

1. Open the Windows control panel and double-click Add or Remove Programs.

NOTE: The procedure to open the control panel varies by operating system. If

you are not sure how to do this, see the Windows Help.

2. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove.

Follow the onscreen instructions.

3. Disconnect the product from your computer.

4. Restart your computer.

Troubleshooting

NOTE: It is important that you disconnect the product before restarting your

computer. Do not connect the product to your computer until after you have reinstalled the software.

5. Insert the product CD-ROM into your computer’s CD-ROM drive and then start the

Setup program.

6. Follow the onscreen instructions and the instructions provided in the Setup Guide that

came with the product.

Software installation troubleshooting 85

Chapter 12

Troubleshooting

When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray.

To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and

Scan Document), the software has been properly installed.

Paper jams

To help avoid paper jams, follow these guidelines:

• Remove printed papers from the output tray frequently.

• Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.

• Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.

• Do not combine different paper types and paper sizes in the input tray; the entire stack

of paper in the input tray must be the same size and type.

• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure

the paper-width guide does not bend the paper in the input tray.

• Do not force paper too far forward in the input tray.

• Use paper types that are recommended for the product.

For more information, see the following topics:

Clear paper jams

• Information on paper

•

Clear paper jams

Solution: In case of a paper jam, first check the rear access door.

86 Troubleshooting

If the jammed paper is not in the rear rollers, check the front access door. Occasionally small media jams may not be reachable from the rear access door. Use the front access door if unable to clear the jam from the rear access door.

To clear a paper jam from the rear access door

1. Press in the tab on the left side of the rear access door to release the door.

Remove the door by pulling it away from the product.

2. Gently pull the paper out of the rollers.

CAUTION: If the paper tears when you are removing it from the rollers, check

the rollers and wheels for torn pieces of paper that might be remaining inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur.

3. Replace the rear access door. Gently push the door forward until it snaps into

place.

Troubleshooting

4. Press Resume to continue the current job.

To clear a paper jam from the front access door

1. Pull the input tray down to open the front access door.

Paper jams 87

Chapter 12

2. Gently pull out any paper that might have jammed.

CAUTION: If the paper tears when you are removing it, check for torn pieces

of paper that might be remaining inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur.

Troubleshooting

3. Close the front access door.

4. Press Resume to continue the current job.

Cause: Paper had jammed in the product.

Information on paper

The product is designed to work well with most paper types. Test a variety of paper types before buying a large quantity. Find a paper type that works well and is easy to purchase. HP Advanced papers are designed for the best quality results. In addition, follow these tips:

• Do not use paper that is too thin, that has a slick texture, or that stretches easily. It

can feed incorrectly through the paper path, causing paper jams.

• Store photo media in its original packaging inside a resealable plastic bag on a flat

surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag.

• Do not leave unused photo paper in the input tray. The paper might start to curl, which

might reduce the quality of your printouts. Curled paper can also cause paper jams.

• Always hold photo paper by the edges. Fingerprints on photo paper can reduce print

quality.

• Do not use paper that is heavily textured. It can cause graphics or text to print

improperly.

• Do not combine different paper types and paper sizes in the input tray; the entire stack

of paper in the input tray must be the same size and type.

• Store printed photos under glass or in a storage book to prevent bleeding over time

from high humidity. Use HP Advanced Photo Papers for maximum performance.

Print cartridge troubleshooting

If you are experiencing problems with printing, you might have a problem with one of the print cartridges. If you receive an error message about the print cartridges, see “

cartridge messages” on page 178 for more information.

88 Troubleshooting

Try the following:

•

Information on print cartridges Resolving print cartridge problems

• Resolving print cartridge error messages

•

Information on print cartridges

For best results, use HP print cartridges. The following tips help maintain HP print cartridges and ensure consistent print quality.

• Keep all print cartridges in the original sealed packages until they are needed.

• Store print cartridges at room temperature (15.6°-26.6° C or 60°-78° F).

• Do not reattach the protective tape once it has been removed from the print cartridge.

Reattaching the plastic tape might damage the print cartridge. Place the print cartridge in the product immediately after removing the plastic tape. If this is not possible, store it in a print cartridge protector or airtight plastic container.

• HP recommends that you do not remove the print cartridges from the product until

you have replacement print cartridges available to install.

• Turn off the product from the control panel. Do not turn off the product by turning off

a power strip or unplugging the power cord from the product. If you improperly turn off the product, the print carriage does not return to the correct position and the print cartridges can dry out.

• Do not open the print cartridge door unless necessary. This exposes the print

cartridges to air, which reduces the life of the print cartridges.

NOTE: If you leave the print cartridge door open for a long period of time, the

product will recap the print cartridges to protect them from exposure to air.

Troubleshooting

• It might be necessary to clean the print cartridges when you notice a significant

decrease in print quality.

TIP: You might notice a decrease in print quality if the print cartridges have not

been used for a long time.

• Do not clean the print cartridges unnecessarily. This wastes ink and shortens the life

of the cartridges.

• Handle print cartridges carefully. Dropping, jarring, or rough handling during

installation can cause temporary printing problems. If print quality is poor right after cartridge installation, allow half an hour for the print cartridge to recover.

For more information, see:

“

Print cartridge troubleshooting” on page 88

Print cartridge troubleshooting 89

Chapter 12

Resolving print cartridge problems

Many problems can be resolved with the following procedures. If you receive a specific error message about the print cartridges, see “ for more information.

Print cartridge messages” on page 178

Troubleshooting

To troubleshoot the print cartridges

1. Remove and reinstall the print cartridges.

For more information, see “

NOTE: Make sure the plastic tape has been removed. If it is still covering the ink

nozzles, gently remove the plastic tape by using the pink pull tab.

2. If print quality is suffering, check the estimated ink levels.

For more information, see “

3. Print a self-test report and review the test patterns.

For more information, see “

4. Clean the print cartridges:

• First, try cleaning the print cartridges from the HP Photosmart Software. For more information, see “

Clean the print cartridges” on page 69.

CAUTION: Performing this procedure unnecessarily can waste ink and

shorten the life of the cartridges.

• If cleaning the print cartridges from the software did not help, you can try cleaning the print cartridge contacts. For more information, see “

contacts” on page 69.

5. If none of the previous procedures resolved the problem, replace the print cartridges.

For more information, see “

Resolving print cartridge error messages

After you install a print cartridge, one or both of the print cartridge status lights begin to blink. The printer will not print. One of the following messages may appear on your computer screen:

Print Cartridge Problem

Incorrect Print Cartridge(s)

Incorrectly Installed Cartridge(s)

Print Cartridge(s) Missing

Work through the following sections in order. When the print cartridge light stops blinking, you have solved the problem.

Replace the print cartridges” on page 64.

Check the estimated ink levels” on page 63.

Print a self-test report” on page 61.

Clean the print cartridge

Replace the print cartridges” on page 64.

90 Troubleshooting

NOTE: In the procedures below, the problem cartridge is identified by the blinking

light. The light on the left blinks when the tri-color print cartridge (on the left) is the problem, the light on the right blinks when the black cartridge (on the right) is the problem, and both lights blink when both cartridges are the problem.

• Solution 1: Remove and reinstall the print cartridges Solution 2: Clean the print cartridge contacts

• Solution 3: Print in ink-backup mode

•

Solution 1: Remove and reinstall the print cartridges

Solution: The print cartridge may not have full electrical contact with the printer.

Removing and reinstalling the cartridge may help.

NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges.

To verify and install the correct print cartridges

1. Make sure the product is on. Press the On button if it is not lit.

2. Open the print cartridge door, and then wait until the print carriage is idle and

silent.

3. Press down lightly on the end of the problem cartridge to release it.

4. Slide the cartridge out and inspect it:

CAUTION: Do not touch the copper electrical contacts or the ink nozzles.

• Check the electrical contacts for debris.

• Make sure all the clear nozzle protective tape has been removed.

Troubleshooting

CAUTION: Do not attempt to remove the copper electrical strip!

5. Read the selection number on the print cartridge label and make sure it is

compatible with the product. Compatible print cartridges are listed in the printed documentation that came with the product.

1 Selection number

6. If the print cartridge has the wrong selection number, install a new print cartridge.

For more information, see “

Replace the print cartridges” on page 64.

7. Close the print cartridge door.

Print cartridge troubleshooting 91

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Troubleshooting

If this did not solve the issue, try the next solution.

Solution 2: Clean the print cartridge contacts

Solution: If the print cartridge selection number is correct and the previous solution

did not resolve the problem, try cleaning the print cartridge. For more information, see

“

Clean the print cartridge contacts” on page 69.

If the print cartridge status light continues to flash after cleaning the print cartridge, replace the print cartridge. For more information, see “

Replace the print cartridges”

on page 64.

If this did not solve the issue, try the next solution.

Solution 3: Print in ink-backup mode

Solution: If you do not have a replacement print cartridge, you can still print in ink

backup mode. Remove the problem cartridge and print with the remaining cartridge.

For more information, see:

“

Use ink-backup mode” on page 67

92 Troubleshooting

Print quality troubleshooting

If you are having problems with print quality, try the solutions in this section and observe the following guidelines.

To troubleshoot print quality issues

1. Check the print cartridges.

HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer

service or repairs required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased genuine HP ink cartridges, go to:

www.hp.com/go/anticounterfeit

For more information, see “Replace the print cartridges” on page 64.

2. Check the ink levels.

If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable. The ink levels provided are an estimate. When print cartridges are truly low on ink, printouts will be faded or streaked. As long as print quality is acceptable, there is no reason to replace print cartridges. Low ink warnings are provided for planning purposes only. For more information, see “

3. Make sure you turn off the product by pressing the On button.

CAUTION: Do not turn off the product by turning off a power strip or unplugging

the power cord from it. If you improperly turn off the product, the print carriage does not return to the correct position and the print cartridges can dry out.

4. To achieve the best print quality, HP recommends using HP papers that are

specifically designed for the type of project you are printing along with genuine HP ink. HP papers and HP ink are specifically designed to work well together to provide high-quality output.

5. Check the product settings to make sure that the print mode and paper selection is

correct for the paper and the task. For more information, see “

papers for printing and copying” on page 21.

6. If the cartridges are genuine HP and the product is not in backup mode, print a self-

test report to determine if the product and ink supplies are operating correctly. This will use one sheet of plain paper and a very small amount of ink. For more information, see “

Check the estimated ink levels” on page 63.

Set the paper type for printing” on page 33 and “Choose

Print a self-test report” on page 61.

Troubleshooting

Print quality troubleshooting 93

Chapter 12

Troubleshooting

7. Evaluate the self-test report.

If the self-test report shows a defect, try the following:

• Clean the print cartridges automatically. For more information, see “

Clean the

print cartridges” on page 69.

• If you are missing lines when you print, clean the electrical contacts. For more information, see “

• Replace the print cartridge. For more information, see “

Clean the print cartridge contacts” on page 69.

Replace the print

cartridges” on page 64.

For more information, see “

Print a self-test report” on page 61.

8. If the self-test report does not show a problem, investigate other causes, such as the

image file or software program.

For additional print cartridge troubleshooting, visit the HP Web site at

www.hp.com/

support.

This section contains the following topics:

•

Wrong, inaccurate, or bleeding colors

•

Ink is not filling the text or graphics completely The printout has a horizontal band of distortion near the bottom of a borderless print

• Printouts have horizontal streaks or lines

• Printouts are faded or have dull colors

• Printouts seem blurry or fuzzy

•

Printouts have vertical streaks Printouts are slanted or skewed

• Ink streaks on the back of the paper

• Paper is not picked up from the input tray

•

The text edges are jagged

Wrong, inaccurate, or bleeding colors

If your printout has one of the following print quality problems, try the solutions in this section for help.

• Colors look different than what you expected.

For example, the colors in your graphic or photo look one way on your computer screen but print out differently, or magenta was replaced with cyan in your printout.

• Colors run into each other, or look like they are smeared on the page. The edges

might have a feathering appearance instead of being sharp and defined.

Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.

•

Solution 1: HP recommends using genuine HP print cartridges Solution 2: Check the paper loaded in the input tray

• Solution 3: Check the paper type

• Solution 4: Check to see if the product is in ink-backup mode

•

Solution 5: Check the print settings Solution 6: Clean the print cartridges

•

Solution 1: HP recommends using genuine HP print cartridges

Solution: Check to see if your print cartridges are genuine HP print cartridges.

94 Troubleshooting

HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer

service or repairs required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased genuine HP print cartridges, go to:

www.hp.com/go/anticounterfeit

Cause: Non-HP ink was being used.

If this did not solve the issue, try the next solution.

Solution 2: Check the paper loaded in the input tray

Solution: Make sure the paper is loaded correctly and that it is not wrinkled or too

thick.

• Load paper with the side you want to print on facing down. For example, if you

are loading glossy photo paper, load the paper with the glossy side down.

• If the paper is too close to the print cartridge during printing, the ink might be

smeared. This can happen if the paper is raised, wrinkled, or very thick, such as a mailing envelope. Make sure the paper lays flat in the input tray and is not wrinkled.

For more information, see:

•“

Load paper” on page 24 Information on paper” on page 88

•“

Cause: The paper was loaded incorrectly, or it was wrinkled or too thick.

If this did not solve the issue, try the next solution.

Troubleshooting

Solution 3: Check the paper type

Solution: HP recommends that you use HP Advanced Papers or any other paper

type that is appropriate for the product.

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.

Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling.

NOTE: There is no problem with the ink supplies and replacing the print

cartridges is unnecessary.

Print quality troubleshooting 95

Chapter 12

Troubleshooting

For more information, see:

•“

Recommended papers for printing and copying” on page 22 Information on paper” on page 88

•“

Cause: The wrong kind of paper was loaded in the input tray.

If this did not solve the issue, try the next solution.

Solution 4: Check to see if the product is in ink-backup mode

Solution: Check to see if the the product is printing in ink-backup mode, with only

one print cartridge installed.

If the product is in ink-backup mode, text and photo quality will differ from those printed when using both print cartridges.

If you are satisfied with the print quality, continue printing in ink-backup mode. Or, replace the missing print cartridge.

For more information, see:

•“

Use ink-backup mode” on page 67 Replace the print cartridges” on page 64

•“

Cause: A print cartridge was missing and the product was printing in ink-backup mode.

If this did not solve the issue, try the next solution.

Solution 5: Check the print settings

Solution: Check the print settings.

• Check the print settings to see if the color settings are incorrect.

For example, check to see if the document is set to print in grayscale. Or, check to see if advanced color settings such as saturation, brightness, or color tone, are set to modify the appearance of colors.

• Check the print quality setting and make sure it matches the type of paper loaded

in the product. You might need to choose a lower print quality setting, if colors are running into

each other. Or, choose a higher setting if you are printing a high-quality photo, and then make sure photo paper such as HP Advanced Photo Paper, is loaded in the input tray.

NOTE: On some computer screens, colors might appear differently than they do

when printed on paper. In this case, there is nothing wrong with the product, print settings, or print cartridges. No further troubleshooting is required.

For more information, see:

Change the print speed or quality” on page 34

•“

Choose papers for printing and copying” on page 21

•“

Cause: The print settings were set incorrectly.

96 Troubleshooting

If this did not solve the issue, try the next solution.

Solution 6: Clean the print cartridges

Solution: Print a self-test report to determine if there is a problem with the print

cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges.

For more information on print cartridges, see “

on page 88.

Cause: The print cartridges need to be cleaned.

Ink is not filling the text or graphics completely

Try the following solutions if the ink is not filling the text or image completely so that it appears that parts are missing or blank.

•

Solution 1: HP recommends using genuine HP print cartridges Solution 2: Check the print settings

• Solution 3: Check the paper type

• Solution 4: Clean the print cartridges

•

Solution 1: HP recommends using genuine HP print cartridges

Solution: Check to see if your print cartridges are genuine HP print cartridges.

HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

Print cartridge troubleshooting”

Troubleshooting

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer

service or repairs required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased genuine HP print cartridges, go to:

www.hp.com/go/anticounterfeit

Cause: Non-HP ink was being used.

If this did not solve the issue, try the next solution.

Solution 2: Check the print settings

Solution: Check the print settings.

• Check the paper type setting to make sure it matches the type of paper loaded in

the input tray.

• Check the quality setting. Use a higher quality setting to increase the amount of

ink used for printing.

Print quality troubleshooting 97

Chapter 12

Troubleshooting

For more information, see:

•“

Set the paper type for printing” on page 33 Change the print speed or quality” on page 34

•“ Print using Maximum dpi” on page 41

•“

Cause: The paper type or print quality settings were incorrectly.

If this did not solve the issue, try the next solution.

Solution 3: Check the paper type

Solution: HP recommends that you use HP Advanced Papers or any other paper

type that is appropriate for the product.

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.

NOTE: There is no problem with the ink supplies and replacing the print

cartridges is unnecessary.

For more information, see:

•“

Recommended papers for printing and copying” on page 22 Information on paper” on page 88

•“

Cause: The wrong kind of paper was loaded in the input tray.

If this did not solve the issue, try the next solution.

Solution 4: Clean the print cartridges

Solution: Print a self-test report to determine if there is a problem with the print

cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges.

For more information on print cartridges, see “

Print cartridge troubleshooting”

on page 88.

Cause: The print cartridges need to be cleaned.

The printout has a horizontal band of distortion near the bottom of a borderless print

Try the following solutions if your borderless print has a blurry band or line on the bottom of it.

98 Troubleshooting

HP Deskjet F4210 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

HP Deskjet F4200 All-in-One Series Help 7

The HP All-in-One at a glance

HP All-in-One overview

Control panel buttons

Status light overview

Use the HP Photosmart software

Find more information

How do I?

Supported connection types

Use printer sharing

Connection information

Load originals

Choose papers for printing and copying

Load originals and load paper

Recommended papers for printing and copying

Recommended papers for printing only

Papers to avoid

Load paper

Load full-size paper

Load photo paper

Load index cards

Load envelopes

Load other types of paper

7 Print from your computer

Print from a software application

Make the HP All-in-One the default printer

Change the print settings for the current job

Set the paper size

Set the paper type for printing

View the print resolution

Change the print speed or quality

Change the page orientation

Scale the document size

Change the saturation, brightness, or color tone

Preview your print job

Change the default print settings

Printing shortcuts

Create printing shortcuts

Delete printing shortcuts

Perform special print jobs

Print a borderless image

Print a photo on plain paper

Print a photo on photo paper

Print using Maximum dpi

Print on both sides of the page

Print a multiple-page document as a booklet

Print multiple pages on a single sheet

Print a multiple-page document in reverse order

Reverse an image for iron-on transfers

Print on transparencies

Print a group of addresses on labels or envelopes

Print a poster

Print a Web page

Stop a print job

Resume a print job

Make a copy

Use the copy features

Stop copying

9 Use the scan features

Scan an original

Edit a scanned image

Edit a scanned document

Stop scanning

Clean the HP All-in-One

Clean the exterior

Clean the glass

Maintain the HP All-in-One

Clean the lid backing

Print a self-test report

Work with print cartridges

Handle the print cartridges

Check the estimated ink levels

Choose the right print cartridges

Replace the print cartridges

Use ink-backup mode