HP Deskjet 6800 User's Guide

HP Deskjet 6800 series printer User's Guide

1 HP Deskjet 6800 series printer

To find an answer to a question, click the appropriate topic below:

• Notices

• Special features

• Getting started

• Connecting to the printer

• Printing from a digital camera

• Printing photos from a computer

• Printing other documents

• Printing tips

• Printer software

• Maintenance

• Troubleshooting

• Optional accessories

• Specifications

• Supplies

HP Deskjet 6800 series printer User's Guide

2 Notices

• Notices and acknowledgements

• Terms and conventions

2.1 Notices and acknowledgements

Hewlett-Packard company notices

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, MacOS, Powerbook, Power Macintosh, and Quickdraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

TrueType is a U.S. trademark of Apple Computer, Inc.

Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

2.2 Terms and conventions

The following terms and conventions are used in the user's guide.

Terms

The HP Deskjet printer may be referred to as the HP printer or printer.

Cautions, warnings, and notes

A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example:

HP Deskjet 6800 series printer User's Guide

Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.

A Warning indicates possible harm to you or to others. For example:

Warning: Keep both new and used print cartridges out of the reach of children.

A Note indicates that additional information is provided. For example:

Note: For great results use HP products.

HP Deskjet 6800 series printer User's Guide

3 Special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features:

• Built-in networking capabilities: Connect to either a wired or a wireless network without using an external print server.

• Ink-backup mode: Ink-backup mode lets you continue printing with one print cartridge when the other print cartridge has run out of ink.

• Print Cancel button: Cancel print jobs at the touch of a button.

• Print multiple pages on a single sheet of paper: Use the printer software to print up to 16 pages on a single sheet of paper.

• Borderless printing: Use the entire page surface when printing photos and cards by using the borderless printing feature.

• Digital photo printing: Use the enhanced digital photo printing capabilities.

• Six-ink upgradeable printing: Enhance photo printing with a photo print

cartridge.

• Direct camera printing: Use the PictBridge port on the front of the printer to print photographs directly from a digital camera.

• Optional Automatic Two-Sided Printing Accessory: Purchase a Automatic Two-

Sided Printing Accessory to print two-sided documents automatically.

• Optional Auto Two-Sided Print Accessory with Small Paper Tray: Purchase a Optional Auto Two-Sided Print Accessory with Small Paper Tray to print two- sided documents automatically and load small media from the back of the printer.

• Optional 250-Sheet Plain Paper Tray Accessory: Purchase an optional 250-

Sheet Plain Paper Tray Accessory and expand the printer's paper-handling

capability.

HP Deskjet 6800 series printer User's Guide

4 Getting started

For an overview of the printer features, see the printer features page.

Click the appropriate topic below for a description of a printer feature:

• Buttons and lights

• Print Cartridge Status lights

• Paper trays

• Photo/envelope feeder

• Print cartridges

• Ink-backup mode

• Automatic Paper Type Sensor

• PictBridge port

For a description of the optional accessories, see the optional accessories page.

4.1 Printer features

The HP printer has several features to make printing easier and more efficient.

1. Buttons and lights

HP Deskjet 6800 series printer User's Guide

2. Paper trays

3. Photo/envelope feeder

4. PictBridge port

1. Print cartridges

2. Automatic Paper-Type Sensor (not illustrated)

3. Ink-backup mode (not illustrated)

1. Rear USB port

2. Wired Ethernet port

Optional accessories

HP Deskjet 6800 series printer User's Guide

Automatic Two-Sided Printing Accessory (optional)

250-Sheet Plain Paper Tray Accessory (optional)

Auto Two-Sided Print Accessory with Small Paper Tray (optional)

4.2 Buttons and lights

Use the printer buttons to turn the printer on and off, cancel a print job, and restart a job. The printer lights give you visual cues about the status of the printer.

1. Power button and light

2. Print Cancel button

3. Resume button and light

4. Report Page button

5. Wireless Status light and Signal Strength indicator

6. Print Cartridge Status lights

7. Network icon

For a description of the following buttons and lights, click the appropriate option:

• Report Page button

• Network icon

HP Deskjet 6800 series printer User's Guide

• Wireless Status light and Signal Strength indicator

• Print Cartridge Status lights

Power button and light

The Power button turns the printer on and off. It might take a few seconds for the printer to turn on after you press the Power button.

The Power light flashes when the printer is processing.

Caution: Always use the Power button to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off can cause printer failure.

Print Cancel button

Pressing the Print Cancel button cancels the current print job.

Resume button and light

The Resume light flashes when an action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing.

4.3 Print Cartridge Status lights

The Print Cartridge Status lights indicate the status of the print cartridges.

Status of the Print Cartridge Status lights Status of the print cartridges

On and solid Low on ink

Flashing Service required

1. Print Cartridge Status lights

HP Deskjet 6800 series printer User's Guide

1. The left status light represents the tri-color print cartridge.

2. The right status light represents the print cartridge that is installed in the compartment on the right side of the print cartridge cradle. That print cartridge can be the black print cartridge, the photo print cartridge, or the gray photo print cartridge.

4.4 Paper trays

The printer has two paper trays:

• In tray

• Out tray

In tray

The In tray holds paper or other media to be printed.

1. In tray

Slide the paper guides firmly against the edges of the media on which you are printing.

HP Deskjet 6800 series printer User's Guide

1. Paper-width guide

2. Paper-length guide

Out tray

Printed pages are deposited in the Out tray.

1. Out tray

2. Photo/envelope feeder

Use the photo/envelope feeder to print single envelopes, small photos, and cards.

Raise the Out tray to load paper.

To prevent paper from falling out of the Out tray, pull out the Out-tray extension, and then unfold the Out-tray extension stop.

HP Deskjet 6800 series printer User's Guide

1. Out-tray extension

2. Out-tray extension stop

Do not unfold the Out-tray extension stop when printing on legal paper.

After the print job is complete, fold the Out-tray extension stop, and then push the Out-tray extension into the Out tray.

4.5 Photo/envelope feeder

Use the photo/envelope feeder to print the following documents:

• Envelopes

• Photos

• Postcards

1. Photo/envelope feeder

HP Deskjet 6800 series printer User's Guide

Envelopes

Follow these steps to use the photo/envelope feeder for single envelopes:

1. Insert the envelope with the side to be printed on facing down and the flap to the left.

2. Push the envelope into the printer as far as it will go without bending.

3. Print the envelope.

Photos

Follow these steps to use the photo/envelope feeder to print a single photo:

1. Insert the photo paper into the photo/envelope feeder with the side to be printed on facing down.

2. Gently push the photo paper into the photo/envelope feeder as far as it will go without bending.

3. Slide the photo/envelope feeder forward as far as it will comfortably go.

Note: If the photo paper touches the back of the paper tray, you have pushed

the feeder in as far as it needs to go.

HP Deskjet 6800 series printer User's Guide

4. Print the photo.

Postcards

Follow these steps to use the photo/envelope feeder to print a single postcard:

1. Insert the postcard into the photo/envelope feeder with the side to be printed on facing down.

2. Gently push the postcard into the photo/envelope feeder as far as it will go without bending.

3. Slide the photo/envelope feeder forward as far as it will go.

4. Print the postcard.

HP Deskjet 6800 series printer User's Guide

4.6 Print cartridges

Four print cartridges are available for use with the printer.

1. Black

2. Tri-color

3. Photo

4. Gray photo

Note: The availability of print cartridges varies by country/region.

Using print cartridges

Everyday printing

Use the black and tri-color print cartridges for everyday print jobs.

Quality color photos

For more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and use a photo print cartridge in combination with the tri-color print cartridge.

Quality black and white photos

For outstanding black and white photographs, remove the black print cartridge and use a gray photo print cartridge in combination with the tri-color print cartridge.

Replacing print cartridges

When buying print cartridges, look for the print cartridge selection number.

You can find the selection number in these places:

• Selection number label: Look at the label on the print cartridge that you are replacing.

HP Deskjet 6800 series printer User's Guide

1. Selection number label

• Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer.

• HP Inkjet Toolbox: Open the HP Inkjet Toolbox, and then select the Supplies panel.

If a print cartridge runs out of ink, the printer can operate in the ink-backup mode.

For information about installing a print cartridge, see the print cartridge installation page.

4.7 Ink-backup mode

In the ink-backup mode, the printer operates by using only one print cartridge. The ink back-up mode is initiated when a print cartridge is removed from the print cartridge cradle.

To remove a print cartridge, see the print cartridge installation page.

Ink-backup mode output

Printing in ink-backup mode slows the printer and affects the quality of printed documents.

Installed print cartridge Result

Black print cartridge. Colors are printed as grayscale.

Tri-color print cartridge. Colors print but black is grayed and is not a true black.

Photo print cartridge. Colors are printed as grayscale.

Gray photo print cartridge. Colors are printed as grayscale.

HP Deskjet 6800 series printer User's Guide

Note: It is recommended that you do not use the photo print cartridge or the gray

photo print cartridge for ink-backup mode.

Exiting ink-backup mode

Install two print cartridges in the printer to exit the ink-backup mode.

To install a print cartridge, see the print cartridge installation page.

4.8 Automatic Paper-Type Sensor

The Automatic Paper-Type Sensor automatically selects the appropriate print settings for the media that is being printed on, particularly HP media.

When the Automatic Paper-Type Sensor is engaged, the printer scans the first page of a document with a red optical sensor light to determine the best paper-type setting. After the printer determines the paper-type setting, the page is printed.

Do not place the printer in direct sunlight. Direct sunlight can interfere with the Automatic Paper-Type Sensor.

To use the Automatic Paper-Type Sensor, see the paper-type selection page.

Note: The Automatic Paper-Type Sensor is not available for documents that are

printed from the 250-Sheet Plain Paper Tray Accessory or the Auto Two-

Sided Print Accessory with Small Paper Tray.

HP Deskjet 6800 series printer User's Guide

5 Connecting to the printer

• Connecting a digital camera

• USB

• Wireless networking

• Wired networking

5.1 Printing photos from a digital camera

Learn how to print photos directly from a digital camera:

• PictBridge description

• PictBridge printing instructions

• PictBridge troubleshooting

• Using the Auto Two-Sided Print Accessory with Small Paper Tray and

PictBridge

5.2 USB

The printer connects to the computer with a Universal Serial Bus (USB) cable.

For instructions on connecting the printer with a USB cable, see the reference guide or setup poster that came with the printer.

5.3 Wireless networking

For setup information, click one of the following options:

• Wireless network basics

• Wireless security

• Installing the printer on a wireless network

HP Deskjet 6800 series printer User's Guide

For a description of the printer's wireless feature, click one of the following options:

• Wireless Status light and Signal Strength indicator

• Report Page button

• Network icon

• Wireless radio

• HP Report page

• Embedded Web server (EWS)

Other information:

• Resetting the printer to the factory defaults

• Troubleshooting

• Glossary

5.3.1 Wireless networking basics

The printer's built-in wireless communications feature allows you to connect the printer directly to an 802.11g or 802.11b Wi-Fi wireless network without the aid of an external print server.

To install the printer on a wireless network, follow the wireless installation

instructions.

Wi-Fi

802.11g and 802.11b

Wi-Fi is a wireless communications technology that allows you to connect computers and other devices (such as printers) to each other and the Internet without the use of wires. The printer is compatible with two types of Wi-Fi technology:

802.11g and 802.11b.

Both 802.11g and 802.11b operate by radio transmission in the 2.4 gigahertz per second (GHz) frequency band. 802.11g devices communicate at a maximum speed of 54 megabits per second (Mb/s). 802.11b devices communicate at a maximum speed of 11 Mb/s.

In infrastructure mode, the printer operates in either 802.11g or 802.11b mode, depending on the wireless network. In ad hoc mode, the printer defaults to 802.11b mode.

802.11a

802.11a is an emerging wireless networking technology that operates in the 5 GHz frequency band and offers communication speeds similar to those of 802.11g. The printer cannot communicate with 802.11a devices over a wireless connection.

HP Deskjet 6800 series printer User's Guide

If you have an 802.11a wireless network, you must use an Ethernet cable to connect the printer to the network's Wireless Access Point (WAP) in order to achieve a processing speed comparable to that of the 802.11a network.

To connect the printer to an Ethernet network, follow the Ethernet network

installation instructions.

Adapters and access points

Adapters

While some devices, such as the printer, have built-in Wi-Fi capability, other devices need an adapter to become Wi-Fi-enabled.

AirPort® cards are available from Apple for Macintosh products. See the card documentation for installation and configuration instructions.

Access points

A common variety of wireless network is called an infrastructure network. An infrastructure network requires the use of a Wireless Access Point (WAP).

A WAP acts as a central hub for a wireless network or as a router connecting the wireless network to another network (such as the Internet or an Ethernet network). Devices on the network communicate through the WAP.

Macintosh users may use an AirPort® Base Station as a WAP.

Reducing interference in a wireless network

The following tips will help reduce the chances for interference in a wireless network:

HP Deskjet 6800 series printer User's Guide

• Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals.

• Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength.

• For an infrastructure network, position the WAP in a central location in line of sight with the wireless devices on the network.

• Keep all wireless devices on the network within range of one another.

Wireless network examples

To see some examples of wireless networks, see the wireless network examples

page.

Communication modes

There are two types of communication modes for wireless devices:

• Infrastructure mode

• Ad hoc mode

Infrastructure mode

When the printer is set to the infrastructure communication mode, the printer communicates with other devices on the network, whether the devices are wired or wireless, through a Wireless Access Point (WAP). WAPs commonly act as

routers or gateways on small networks.

In infrastructure mode, the printer automatically detects whether the wireless network uses 802.11b or 802.11g.

Ad hoc mode

When the printer is set to the ad hoc, or computer-to-computer, communication mode, the printer communicates directly with other wireless devices on the network without the use of a WAP.

HP Deskjet 6800 series printer User's Guide

The ad hoc communication mode defaults to 802.11b. Follow these steps to use

802.11g in ad hoc mode:

1. Open the printer's embedded Web server (EWS).

2. Click the Networking tab.

3. Under Connection, click Wireless (802.11).

4. Click the Advanced tab.

5. Under Compatibility, clear the In an ad hoc network use 802.11b behavior check box.

6. Click Apply, and then close the EWS.

Wireless network settings

Devices (such as computers and printers) on a wireless network must share the following settings:

Network name (SSID)

A network name, or “Service Set Identifier (SSID),” identifies a particular wireless network. In order to operate on a network, a device must know the network's network name.

For an in-depth explanation of network names, see the network names page.

Network locations

A network location is a set of network settings unique to a given wireless network. A wireless device might have network locations for several wireless networks. In order to use the printer, the computer must be set to the network location for the printer's wireless network.

For example, a computer that is used both at work and at home, might have one network location for a wireless network at work and another network location for a wireless network at home.

The printer does not support multiple network locations.

For an in-depth explanation of network locations, click here.

Wireless security

Devices on a wireless network must share the same security settings.

HP Deskjet 6800 series printer User's Guide

For a description of the wireless security options available for the printer, see the

wireless security page.

Printing

Computers on the network send print jobs directly to the printer, which prints them in the order received.

The printer can accept print jobs sent simultaneously from four users.

For example, if five users each send a print job to the printer at the same time, the printer accepts four of the print jobs and rejects the fifth. The user who sent the fifth print job should wait a few minutes and then resend the print job.

5.3.2 Wireless network examples

There are three common configurations for wireless networks:

• Ad hoc

• Infrastructure

• Mixed wired and wireless

Ad hoc networks

An ad hoc network, also called a computer-to-computer network, is a type of wireless network in which devices directly communicate with each other rather than through a Wireless Access Point (WAP).

For example, a simple ad hoc wireless network might consist of a laptop and a printer communicating directly with one another.

Ad hoc networks are typically small and simple. Performance on these types of networks can degrade if more than six devices are on the network.

HP Deskjet 6800 series printer User's Guide

Infrastructure networks

On an infrastructure network, devices, such as computers and printers, communicate through a Wireless Access Point (WAP). WAPs commonly act as

routers or gateways on small networks.

For example, a simple infrastructure wireless network might consist of a laptop and a printer communicating through a WAP.

Mixed wired and wireless networks

Wireless devices often exist on a largely wired network.

In this case, a WAP is connected to the main network by an Ethernet cable plugged into the WAP's WAN port. The WAP acts as the go-between for the wired devices and the wireless devices. The wired devices communicate with the WAP over the Ethernet cable, while the wireless devices communicate with the WAP over radio waves.

For example, a mixed wired and wireless network may consist of the following:

• Several desktop computers

• A WAP connected to an Ethernet network

• A printer connected wirelessly to the WAP

In order to use the printer, a desktop PC sends a print job over the Ethernet cable to the WAP. The WAP then wirelessly transmits the print job to the printer.

HP Deskjet 6800 series printer User's Guide

5.3.3 Network locations

A network location is a set of network settings unique to a given wireless network.

Many wireless devices have configuration utilities that allows the device to have network locations for several wireless networks. In order to use the printer, the computer must be set to the network location for the printer's wireless network.

Use the Network control panel to create and edit network locations.

Note: Not all wireless devices support multiple network locations.

The printer only supports one network location.

Example

A person uses the same wireless-enabled laptop at work and at home. They have one wireless network at work, and another wireless network at home.

Each network has a unique set of wireless settings. The person creates the following network locations on the laptop:

• at_work: Contains the network settings for the office wireless network

• at_home: Contains the network settings for the home wireless network

Where the wireless network is Network location settings

Office

at_work

• Network name: office

• Communication mode: infrastructure

• Security: WPA

HP Deskjet 6800 series printer User's Guide

Where the wireless network is Network location settings

Home

at_home

• Network name: home

• Communication mode: ad hoc

• Security: WEP

When the laptop is being used at work, the person must set the network location to at_work in order to connect to the office network.

Conversely, the laptop must be set to the at_home network location when the person is at home and wants to connect the laptop to the home network.

5.3.4 Network name (SSID)

A network name, or “Service Set Identifier (SSID)”, identifies a particular wireless network. In order to operate on a network, a device must know the network's network name.

A wireless network only has one network name.

A given location, such as an office, may have several wireless networks, each with a different network name. Wireless devices use network names to identify overlapping wireless networks.

Example

The printer is in an office with two wireless infrastructure networks. Each network has a Wireless Access Point (WAP).

Note: In this example, both wireless networks have the same security settings.

HP Deskjet 6800 series printer User's Guide

1. Network name equals “network_1”

2. Network name equals “network_2”

The network name for one wireless network is network_1. The network name for the other wireless network is network_2.

The printer receives signals from both networks, network_1 and network_2.

The printer is configured for network_1

The printer's network name (SSID) setting has been configured for network_1. The printer can only communicate to network_1. In other words, the printer can only accept print jobs from network_1.

The printer communicates with network_1.

The laptop is configured for network_2

The laptop's network name (SSID) settings have been configured for network_2. The laptop is unable to communicate with the printer and cannot send print jobs to the printer.

The laptop cannot communicate with the printer.

The laptop is reconfigured for network_1

The laptop's network name (SSID) settings have been reconfigured for network_1. The laptop is able to communicate with the printer and is ready to send print jobs to network_1.

HP Deskjet 6800 series printer User's Guide

The laptop and the printer can communicate.

5.3.5 Wireless security

The printer can be configured for several wireless security options depending on the type of wireless network of which the printer is part.

Infrastructure networks

• WPA

• WEP

• Open system

Ad hoc networks (computer-to-computer)

• WEP

• Open system

Wireless security basics

For more information about wireless security, see the authentication and encryption

page.

5.3.6 Authentication and encryption

Wireless security is a complex and developing topic. This page gives a brief overview of the basics involved in making a wireless network secure.

In the simplest terms, wireless security involves two strategies: authentication and encryption.

A wireless security method, such as WEP or WPA, involves varying levels of authentication and encryption.

HP Deskjet 6800 series printer User's Guide

Authentication

Definition

Authentication verifies the identity of a user or device before granting access to a network, making it more difficult for unauthorized users to access network resources.

In order to be authenticated and allowed to use a network, a device must supply a known password to other devices on the network. If the device cannot supply the correct password, then it will not be able to use other devices on the network.

Types of authentication

The printer supports three types of authentication. Each type of authentication has its benefits and limitations.

Authentication type Description Benefits Limitations

Devices on a

Shared Key

WPA/PSK

network identify themselves with the network name (SSID) only.

Devices use a shared master secret to identify themselves as authorized members of the network.

Devices use a single pre-shared key (PSK) to identify themselves as authorized members of the network and to generate an encryption key.

Least complicated strategy.

Convenient to use in conjunction with WEP, since a WEP key can serve as the shared authentication key.

The pre-shared key and the encryption keys are not identical.

Allows smaller networks to use WPA without the need for an authorization server.

Provides little protection against unauthorized users.

All devices must have the key.

The shared key does not change automatically.

All devices must have the key.

HP Deskjet 6800 series printer User's Guide

Encryption

Definition

Encryption involves using a password to encode data sent over a wireless network in order to make the data unintelligible to eavesdroppers. Only devices that know the password can decode the data.

Types of encryption

The printer supports four types of encryption. Each type of encryption has its benefits and limitations.

Encryption type Description Benefits Limitations

WEP encryption

Devices on a network do not encrypt data.

Devices on a network share a password, called a “WEP key” to encode and decode data.

Least complicated strategy.

Simplest strategy that provides encryption.

Provides no protection against eavesdroppers.

All devices must have the key.

The WEP key does not change automatically.

WEP encryption provides less security than both AES or TKIP.

HP Deskjet 6800 series printer User's Guide

Encryption type Description Benefits Limitations

Advanced Encryption Standard (AES) is a U.S. government sponsored encryption method

AES

TKIP

that uses a complex algorithm called “Rijndael.”

AES uses encryption keys to encode data. AES automatically changes the encryption keys after a certain time interval, thus making the wireless network less vulnerable to eavesdropping.

Temporal Key Integrity Protocol (TKIP) uses encryption keys to encode data. TKIP automatically changes the encryption keys after a certain time interval, thus making the wireless network less vulnerable to eavesdropping.

Since the encryption key changes automatically, the data is more difficult for eavesdroppers to decode.

All devices must have the key.

5.3.7 Wi-Fi Protected Access (WPA)

Wi-Fi Protected Access (WPA) provides security by doing the following:

• Encrypting data sent over radio waves from one wireless device to another wireless device

• Controlling access to network resources through authentication protocols

Only devices that share the same WPA settings as the printer will be able to communicate with the printer.

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