Hp DESKJET 3747 User Manual

English

Edition 1, 09/2004

Notice

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft® and Windows® are registered trademarks of Microsoft Corporation.

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The HP Deskjet 3740 series printer

Thank you for buying an HP Deskjet printer! The printer box contains the following items.

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7. This reference guide

8. Printer software CD * A black print cartridge is not included for

some printer models. It is not required to operate the printer.

** The power supplies and power cords might

vary in appearance.

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1. HP Deskjet 3740 series printer

2. Black print cartridge*

3. Tri-color print cartridge

4. Power supply**

5. Power cord**

6. Setup posters (Microsoft® Windows® and Macintosh)

If any of these items are missing from the box, talk to an HP dealer or contact HP Support. See “HP support” on page 12 for more information. See the setup poster for additional items that might come with your printer.

What’s in this guide?

This reference guide contains the following information about your printer:

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Connecting to the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

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Printer operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installation troubleshooting for Windows . . . . . . . . . . . . . . . . . . . . . . . 7

Printer is not printing after installation . . . . . . . . . . . . . . . . . . . . . . . . . 9

Paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

HP support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Regulatory model identification number. . . . . . . . . . . . . . . . . . . . . . . 14

Regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . inside back cover

Print cartridge selection numbers. . . . . . . . . . . . . . . . . . . . . . . . . . back cover

Finding information

In addition to this reference guide, several documents are included with the HP printer.

Windows

Setup poster

The setup poster offers information about printer software and hardware setup and installation troubleshooting.

Onscreen user’s guide

See the onscreen user’s guide for information about printer features, printing, maintenance, and troubleshooting.

To view the Windows onscreen user’s guide, click Start, point to Programs, point to HP, point to

HP Deskjet 3740 Series, and then click User’s Guide.

Readme

The readme file provides information about known software compatibility issues with the Windows operating system.

To view the readme file, click Start, point to Programs, point to HP, point to

HP Deskjet 3740 Series, and then click Read Me.

Macintosh

Setup poster

The setup poster offers information about printer software and hardware setup and installation troubleshooting.

Onscreen user’s guide

An HTML browser is required to view the onscreen user’s guide. The user’s guide is designed to be viewed with Microsoft Internet Explorer 5.0 or later for optimal performance.

To view the Macintosh onscreen user’s guide, double-click the HP DJ 3740 Help icon on the desktop.

Readme

The readme file provides information about known software compatibility issues with the Macintosh operating system.

To view the readme file, double-click the

HP DJ 3740 Readme icon on the desktop.

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Troubleshooting

This reference guide contains troubleshooting information for printer installation, printer usage, and paper jams.

See “Troubleshooting” on page 6.

Connecting to the printer

The printer connects to the computer with a universal serial bus (USB) cable.

Use a USB 2.0 full-speed compliant cable that does not exceed 3 meters (10 feet) in length. Use the cable with Windows 98, Millennium Edition (Me), 2000, and XP, and with Macintosh computer systems.

For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer.

Linux

For information about Linux, visit the HP Web site at www.hp.com/go/linuxprinting.

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Printer operation

For more information about the topics in this section, see the onscreen user’s guide. See “Finding information” on page 3 for information about how to view the user’s guide.

Power button and light

The Power button turns the printer on and off. The light on the Power button stays lit when the printer is printing or ready to print. When an error occurs, the Power light blinks briefly. When cancelling a print job from the printer software, the Power light blinks briefly.

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1. Power button and light

Caution! Always use the Power button to turn the printer on and off. Using a power strip, a surge protector, or a wall-mounted switch to turn the printer on and off can cause printer failure.

Print cartridges

The following print cartridges can be used with the printer.

Print cartridge Selection number

Black 27

Tri-color 28

The availability of print cartridges varies by country/region. This printer and its replacement cartridges are sold in select countries/regions as provided on the printer packaging. For information about replacing or maintaining print cartridges, see the onscreen user’s guide.

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