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Deskjet 3732
User Guide
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Table of contents
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HP Deskjet 3732 User Guide

HP DeskJet 3700 All-in-One series
Table of contents
1 HP DeskJet 3700 series Help ........................................................................................................................... 1
2 Get started .................................................................................................................................................... 3
Printer parts ........................................................................................................................................................... 4
Control panel features ........................................................................................................................................... 5
Control panel lights and display icons status ....................................................................................................... 7
Load media .......................................................................................................................................................... 10
Change the default paper size detected by printer ............................................................................................. 14
Paper basics ......................................................................................................................................................... 15
Open the HP printer software (Windows) ............................................................................................................ 18
Quiet Mode ........................................................................................................................................................... 20
3 Print ........................................................................................................................................................... 23
Print documents .................................................................................................................................................. 24
Print photos ......................................................................................................................................................... 26
Print envelopes .................................................................................................................................................... 27
Print using the maximum dpi .............................................................................................................................. 28
Print from mobile devices .................................................................................................................................... 29
4 Use Web Services ......................................................................................................................................... 33
What are Web Services? ....................................................................................................................................... 34
Print with HP ePrint ............................................................................................................................................. 36
Remove Web Services .......................................................................................................................................... 37
5 Copy and scan .............................................................................................................................................. 39
Copy documents .................................................................................................................................................. 40
Scan using the HP printer software ..................................................................................................................... 41
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Scan using Webscan ............................................................................................................................................ 45
Tips for copy and scan success ............................................................................................................................ 46
6 Manage cartridges ....................................................................................................................................... 47
Check estimated ink levels .................................................................................................................................. 48
Order ink supplies ................................................................................................................................................ 49
Replace cartridges ............................................................................................................................................... 50
Use single cartridge mode ................................................................................................................................... 52
Cartridge warranty information .......................................................................................................................... 53
Tips for working with cartridges ......................................................................................................................... 54
7 Connect your printer .................................................................................................................................... 55
Connect your printer to a wireless network with a router .................................................................................. 56
Connect wirelessly to the printer without a router ............................................................................................. 59
Wireless settings ................................................................................................................................................. 62
Change from a USB connection to a wireless network ....................................................................................... 64
Tips for setting up and using a networked printer ............................................................................................. 67
8 Solve a problem ........................................................................................................................................... 69
Jams and paper-feed issues ................................................................................................................................ 70
Cartridge issues ................................................................................................................................................... 74
Printing issues ..................................................................................................................................................... 76
Copy issues .......................................................................................................................................................... 84
Scan issues ........................................................................................................................................................... 85
Network and connection issues .......................................................................................................................... 86
Printer hardware issues ....................................................................................................................................... 88
Control panel error codes and status .................................................................................................................. 89
HP support ........................................................................................................................................................... 94
Appendix A Technical information ................................................................................................................... 97
HP Company notices ............................................................................................................................................ 98
Specications ....................................................................................................................................................... 99
Regulatory notices ............................................................................................................................................. 101
Environmental product stewardship program .................................................................................................. 108
Index ........................................................................................................................................................... 115
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1 HP DeskJet 3700 series Help

Learn how to use your HP DeskJet 3700 series.
●
Get started on page 3
●
Print on page 23
●
Use Web Services on page 33
●
Copy and scan on page 39
●
Manage cartridges on page 47
●
Connect your printer on page 55
●
Technical information on page 97
●
Solve a problem on page 69
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2 Chapter 1 HP DeskJet 3700 series Help ENWW

2 Get started

●
Printer parts
●
Control panel features
●
Control panel lights and display icons status
●
Load media
●
Change the default paper size detected by printer
●
Paper basics
●
Open the HP printer software (Windows)
●
Sleep mode
●
●
Quiet Mode
Auto-O
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Printer parts

1 Paper-width guide
2 Input tray extender
3 Input tray
4 Input tray shield
5 Scanner
6 Scan path
7 Scan light
8 Control panel
9 Cartridge access door
10 Cartridges
11 Output tray
12 Output tray extender (also referred to as the tray extender)
13 Paper catch
14 Power connection
15 USB port
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Control panel features

Overview of buttons and lights

Feature Description
1 Control panel display : Indicates number of copies, media errors, wireless status and signal strength, Wi-Fi
Direct status, and ink levels.
2 Information button: Prints out a printer information page. Press the button in combination with the
Wireless button, or the Wi-Fi Direct button to get more specic help pages tied to each of these buttons.
3 Resume button: Resumes a job after a disruption (for example, after loading paper or clearing a paper jam).
Resume light: Indicates the printer is in a warning or error state. For more information, see Control panel
error codes and status on page 89.
4 Cancel button: Stops the current operation.
5 Wireless button: Turns on or o the printer wireless capabilities.
Wireless light: Indicates whether the printer is connected to a wireless network.
6 Start Copy Color button: Starts a color copy job. To increase the number of color copies, press the button
multiple times fast.
7 Start Copy light: A blinking light indicates the Start Copy Color and Start Copy Black buttons are ready for
use.
8 Start Copy Black button: Starts a black-and-white copy job. To increase the number of black-and-white
copies, press the button multiple times fast.
9 Ink Alert light: Indicates low ink or cartridge problems. For more information, see Control panel error codes
and status on page 89.
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Feature Description
10 Web Services button: Prints a diagnostic page to help troubleshooting Web Services issues if Web Services
light is blinking.
Web Services light: A blinking light indicates a problem with the connection to Web Services.
11 Wi-Fi Direct button: Turns on or o Wi-Fi Direct.
Wi-Fi Direct light: Indicates the on or o status of Wi-Fi Direct.

Control panel display icons

Icon Description
Number of copies icon: Shows the number of copies when you are copying documents, and alternates
between the letter E and a number when the printer is in an error state.
Error icon: Indicates an error.
Paper Error icon: Indicates a paper-related error.
Wireless status icons: Show the status of a wireless connection.
The wireless status icons consist of three icons, the Wireless icon ( ), the Wireless Attention icon
( ), and the Signal Bars icon ( ).
Wi-Fi Direct icon: Indicates Wi-Fi Direct is on or is in the process of being connected.
Ink Level icons: The left ink icon shows the estimated ink level of the tri-color cartridge, and the right
icon shows the estimated ink level of the black cartridge.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you
receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until the print quality becomes unacceptable.
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Control panel lights and display icons status

Power button light
●
Status Description
On The printer is on.
O The printer is powered o.
Dimmed Indicates the printer is in Sleep mode. The printer automatically enters Sleep mode after ve
minutes of inactivity.
Blinking
Blinking fast If the cartridge access door is open, close it. If the cartridge access door is closed and the light
Wireless light and icons
●
The Wireless light next to the Wireless button ( ) and the wireless status icons on the control panel
display work together to indicate the status of a wireless connection.
Status Description
The Wireless light, the Wireless icon, and the Signal Bars icon are on.
The Wireless light is o. The wireless capability of the printer is o. To turn on the
The printer is processing a job. To cancel the job, press the Cancel button ( ).
is blinking fast, the printer is in an error state that you can resolve by following the onscreen messages from the computer. If you do not see any onscreen messages, try printing a document to generate an onscreen message.
The printer is connected to a wireless network.
wireless capability, press the Wireless button ( ).
The Wireless light is blinking, the Wireless icon is on, and the Signal Bars icon are cycling.
The Wireless light blinks for three seconds and then turns o. The wireless capability of the printer is disabled.
The printer is connecting to a wireless network or is in the Wi­Fi Protected Setup (WPS) push mode.
Change the wireless settings. For more information, see
Wireless settings on page 62.
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Status Description
The Wireless light is blinking, and the Wireless icon and Wireless Attention icon are on.
The Wireless light is blinking, the Wireless icon is on, and the Wireless Attention icon is blinking.
Wi-Fi Direct light and icon
●
There is no wireless signal.
—
Make sure your wireless router or access point is powered on.
—
Move the printer closer to the wireless router.
One of the following might have occurred.
—
The printer has a problem connecting to the wireless network.
—
An error occurs or an overlap session is detected when using WPS.
Press the Wireless button ( ) and the Information button
( ) together to run the wireless test, and then review the
test report for information on how to solve the problem.
Web Services light
●
Status Description
The Wi-Fi Direct light and icon are on. Wi-Fi Direct is turned on and ready to use.
To learn how to connect to your printer using Wi-Fi Direct, see
Connect wirelessly to the printer without a router on page 59.
The Wi-Fi Direct light and icon are o. Wi-Fi Direct is o.
To turn on Wi-Fi Direct, press the Wi-Fi Direct button ( ).
The Wi-Fi Direct light is blinking. The printer is connecting to a mobile device in the Wi-Fi
Protected Setup (WPS) push mode. Press the Wi-Fi Direct
button ( ) to nish connecting.
The Wi-Fi Direct light blinks fast for three seconds, and then stays on.
The Wi-Fi Direct light blinks fast for three seconds, and then turns o.
The printer already has the maximum number of Wi-Fi Direct connection and another device is trying to connect to the printer with Wi-Fi Direct.
Wi-Fi Direct is disabled. For more information, contact the person who sets up the printer.
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Status Description
The Web Services light is white and on. The Web Services feature is on and ready to use. For
information about Web Services, see Use Web Services
on page 33.
The Web Services light is o. The Web Services feature is not registered.
To learn how to register Web Services, see Set up Web Services
on page 35.
The Web Services light is white and keeps blinking. The Web Services feature has been registered, but there is a
connectivity issue.
Press the Web Services button ( ) to print a diagnostic
page, and then follow the instructions on the page.
The Web Services light is amber and keeps blinking. The Web Services feature is turned on, but a job is being
blocked because of an error.
Press the Web Services button ( ) to print a diagnostic
page, and then follow the instructions on the page.
ENWW Control panel lights and display icons status 9

Load media

Select a paper size to continue.
To load full-size paper
1. Raise the input tray and input tray extender.
2. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the
stack of paper down until it stops.
3. Slide the paper-width guide to the right until it stops at the edge of the paper.
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4. Pull out the output tray and the output tray extender, and then lift the paper catch.
To load small-size paper
1. Raise the input tray and input tray extender.
2. Insert a stack of photo paper into the far-right side of the input tray with the short edge down and the
print side up, and slide the stack of paper down until it stops.
3. Slide the paper-width guide to the right until it stops at the edge of the paper.
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4. Pull out the output tray and the output tray extender, and then lift the paper catch.
To load envelopes
1. Raise the input tray and input tray extender.
2. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes
down until it stops. The side to be printed on should face up.
3. Slide the paper-width guide to the right against the stack of envelopes until it stops.
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4. Pull out the output tray and the output tray extender, and then lift the paper catch.
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Change the default paper size detected by printer

The printer can automatically detect whether the input tray has paper loaded and detect whether the loaded paper is large, small, or medium width. You can change the default large, medium, or small paper size detected by the printer.
To change the default paper size detected by the printer
1. Open the embedded web server (EWS). For more information, see Open the embedded web server
on page 65.
2. Click the Settings tab.
3. In the Preferences section, click Tray and Paper Management, and then select the desired option.
4. Click Apply.
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Paper basics

The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●

Recommended papers for printing

●
Order HP paper supplies
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
●
●
●
HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right o the printer. It is available in several sizes, including A4, 8.5 x 11 inches (216 x 279 mm), 4 x 6 inches (10 x 15 cm), and 5 x 7 inches (13 x 18 cm), and in two nishes - glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.
HP Advanced Photo Paper
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a store­processed photo. It is available in several sizes, including A4, 8.5 x 11 inches (216 x 279 mm), 4 x 6 inches (10 x 15 cm), and 5 x 7 inches (13 x 18 cm). It is acid-free for longer lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches (216 x 279 mm), 5 x 7 inches (13 x 18 cm), and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
●
HP Photo Value Packs
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HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing aordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of photos or multiple prints to share.
Business documents
●
HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavyweight for an impressive look and feel.
●
HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
●
HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors.
●
HP Bright White Inkjet Paper and Color Inkjet Paper
HP Bright White Inkjet Paper and Color Inkjet Paper deliver high-contrast colors and sharp text. They are opaque enough for two-sided color usage with no show-through, making them ideal for newsletters, reports, and yers.
●
HP Multipurpose and All-in-One Printing Paper
HP Multipurpose and All-in-One Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer lasting documents.
●
HP Oice, Copy, and Copy & Print Paper
These varieties of HP paper high-quality multifunction paper are suitable for copies, drafts, memos, and other everyday documents. They are acid-free for longer lasting documents.
●
HP Oice Recycled Paper
HP Oice Recycled Paper is a high-quality multifunction paper made with 30% recycled ber.

Order HP paper supplies

The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.
16 Chapter 2 Get started ENWW
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
ENWW Paper basics 17

Open the HP printer software (Windows)

After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software:
●
Windows 10: From the computer desktop, click Start, select All apps, click HP, and then select the icon with the printer name.
●
Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.
●
Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.
●
Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer name.
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Sleep mode

●
Power usage is reduced while in Sleep mode.
●
After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity.
To change the time to Sleep mode
1. Open the embedded web server (EWS). For more information, see Open the embedded web server
on page 65.
2. Click the Settings tab.
3. In the Power Management section, click Energy Save Mode, and select the desired option.
4. Click Apply.
ENWW Sleep mode 19

Quiet Mode

Quiet Mode slows down printing to reduce overall noise without aecting print quality. Quiet Mode only works for printing with Normal print quality on plain paper. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o. Quiet Mode is o by default.
NOTE: In Quiet Mode, if you print on plain paper with the Draft or Best print quality, or if you print photos or
envelopes, the printer works in the same way as when Quiet Mode is o.
To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 18.
2. Click the Quiet Mode tab.
3. Click On or O.
4. Click Save Setting.
To turn Quiet Mode on or o from the printer software (OS X)
1. Open HP Utility.
NOTE: HP Utility is located in the HP folder in the Applications folder.
2. Select the printer.
3. Click Quiet Mode .
4. Select On or O .
5. Click Apply Now.
To turn Quiet Mode on or o from the Embedded Web Server (EWS)
1. Open the EWS. For more information, see Open the embedded web server on page 65.
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode, and then select On or O.
4. Click Apply.
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Auto-O
This feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the printer o completely, so you must use the Power button to turn the printer back on. If your printer
supports this energy saving feature, Auto-O is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use.
●
●
Auto-O is enabled when the printer is turned on, if the printer does not have network or fax capability, or is not using these capabilities.
Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
ENWW Auto-O 21
22 Chapter 2 Get started ENWW

3 Print

●
Print documents
●
Print photos
●
Print envelopes
●
Print using the maximum dpi
●
Print from mobile devices
●
Tips for print success
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Print documents

Before printing documents, make sure you have paper loaded in the input tray and the output tray is open. For more information about loading paper, see Load media on page 10.
To print a document (Windows)
1. From your software, select Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
4. Select the appropriate options on the Printing Shortcut tab.
To change other print settings, click the other tabs.
For more printing tips, see Tips for print success on page 30.
NOTE: If you change the paper size, ensure that you have loaded the correct paper in the input tray.
5. Click OK to close the Properties dialog box.
6. Click Print or OK to begin printing.
To print documents (OS X)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Set the print options.
If you do not see options on the Print dialog, click Show Details.
●
Choose the appropriate paper size in the Paper Size pop-up menu.
NOTE: If you change the paper size, ensure that you have loaded the correct paper.
●
Select the orientation.
●
Enter the scaling percentage.
4. Click Print.
To print on both sides of the page (Windows)
1. From your software, select Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
24 Chapter 3 Print ENWW
4. On the Printing Shortcut tab, select the Two-sided (Duplex) Printing shortcut.
To change other print settings, click the other tabs.
For more printing tips, see Tips for print success on page 30.
NOTE: If you change the paper size, ensure that you have loaded the correct paper in the input tray.
5. After you print the rst side, follow the onscreen instructions to reload the paper, and then click
Continue.
6. Click OK to print.
To print on both sides of the page (OS X)
1. From the File menu in your software, choose Print.
2. In the Print dialog, choose Paper Handling from the pop-up menu and set Page Order to Normal.
3. Set Pages to Print to Odd Only.
4. Click Print.
5. After all of the odd numbered pages have printed, remove the document from the output tray.
6. Reload the document so that the end that came out of the printer is now going into the printer and the
blank side of the document is facing toward the front of the printer.
7. In the Print dialog, return to the Paper Handling pop-up menu and set the page order to Normal and the
pages to print to Even Only.
8. Click Print.
ENWW Print documents 25

Print photos

Before printing photos, make sure you have photo paper loaded in the input tray and the output tray is open. For more information about loading paper, see Load media on page 10.
To print a photo on photo paper (Windows)
1. From your software, select Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
4. Select the appropriate options on the Printing Shortcut tab.
To change other print settings, click the other tabs.
For more printing tips, see Tips for print success on page 30.
NOTE: If you change the paper size, ensure that you have loaded the correct paper in the input tray.
5. Click OK to return to the Properties dialog box.
6. Click OK, and then click Print or OK in the Print dialog box.
NOTE: After the printing is nished, remove unused photo paper from the input tray. Store the photo paper
so it does not start to curl, which could reduce the quality of your printout.
To print a photo from the computer (OS X)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Set the print options.
If you do not see options on the Print dialog, click Show Details.
●
Choose the appropriate paper size in the Paper Size pop-up menu.
NOTE: If you change the paper size ensure that you have loaded the correct paper.
●
Select the orientation.
4. From the pop-up menu, choose Paper Type/Quality, and then choose the following settings:
●
Paper Type: The appropriate photo paper type
●
Quality: Select the option that provides the best quality or maximum dpi.
●
Click the Color Options disclosure triangle, and then choose the appropriate Photo Fix option.
—
O: applies no changes to the image.
—
On: automatically focuses the image; moderately adjusts image sharpness.
5. Select any other print settings you want, and then click Print.
26 Chapter 3 Print ENWW
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