HP DesignJet 5500 User Manual
hp color LaserJet 5500 series printer
User Guide
Copyright and License
© 2003 Copyright Hewlett-Packard
Development Company, LP
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
Part number: C9656-90953
Edition 1, 6/2003
Trademark Credits
Adobe is a trademark of Adobe Systems
Incorporated.
Arial is a U.S. registered trademark of the
Monotype Corporation.
Energy Star and the Energy Star logo are
U.S. registered service marks of the United
States Environmental Protection Agency.
Microsoft® is a U.S. registered trademark of
the Microsoft Corporation.
Netscape Navigator is a U.S.trademark of
Netscape Communications.
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generated may not match PANTONE®*identified standards. Consult current
PANTONE®* Publications for accurate
color. PANTONE® and other PANTONE®*,
Inc. trademarks are the property of
PANTONE®*, Inc. © PANTONE®*, Inc.,
2000.
PostScript is a trademark of Adobe
Systems.
UNIX® is a registered trademark of The
Open Group.
Windows®, MS Windows®, and Windows
NT® are U.S. registered trademarks of
Microsoft Corporation.
Hewlett-Packard Development Company, L.P.
20555 S.H. 249
Houston, TX 77070
Table of contents
1 Printer basics
Quick access to printer information............................................................................................2
World Wide Web links.........................................................................................................2
User guide links...................................................................................................................2
Where to look for more information.....................................................................................2
Printer configurations.................................................................................................................5
HP Color LaserJet 5500......................................................................................................5
HP Color LaserJet 5500n (Europe only).............................................................................5
HP Color LaserJet 5500dn..................................................................................................6
HP Color LaserJet 5500dtn.................................................................................................6
HP Color LaserJet 5500hdn................................................................................................7
Printer features...........................................................................................................................8
Walk around.............................................................................................................................10
Printer software........................................................................................................................11
Printer drivers....................................................................................................................11
Software for networks........................................................................................................12
Utilities...............................................................................................................................13
Print media specifications........................................................................................................15
Supported paper weights and sizes..................................................................................15
2 Control panel
Control panel overview.............................................................................................................20
Display...............................................................................................................................20
Accessing the control panel from a computer...................................................................21
Control panel buttons...............................................................................................................22
Interpreting control panel indicator lights.................................................................................23
Control panel menus................................................................................................................24
Getting started basics........................................................................................................24
Menu hierarchy........................................................................................................................25
To access the menus........................................................................................................25
Retrieve job menu (for printers with a hard disk)..............................................................25
Information menu...............................................................................................................25
Paper handling menu........................................................................................................26
Configure device menu......................................................................................................26
Diagnostics menu..............................................................................................................27
Retrieve job menu (for printers with a hard disk).....................................................................28
Information menu.....................................................................................................................29
Paper handling menu...............................................................................................................30
Configure device menu............................................................................................................31
Printing menu.....................................................................................................................31
Print quality menu..............................................................................................................3 2
System setup menu...........................................................................................................32
I/O menu............................................................................................................................34
Resets menu......................................................................................................................35
Diagnostics menu.....................................................................................................................36
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Changing printer control panel configuration settings.............................................................37
Job storage limit.................................................................................................................37
Job held timeout................................................................................................................37
Tray behavior options: use requested tray and manually feed.........................................38
PowerSave Time...............................................................................................................39
Personality.........................................................................................................................40
Clearable warnings............................................................................................................40
Auto continue.....................................................................................................................41
Supplies low.......................................................................................................................41
Jam recovery.....................................................................................................................42
Language...........................................................................................................................42
Using the printer control panel in shared environments..........................................................44
3 I/O Configuration
Network configuration..............................................................................................................46
Configuring TCP/IP parameters........................................................................................46
Disabling network protocols (optional)..............................................................................51
Parallel configuration................................................................................................................53
Enhanced I/O (EIO) configuration............................................................................................54
HP Jetdirect print servers..................................................................................................54
Available enhanced I/O interfaces.....................................................................................54
NetWare networks.............................................................................................................54
Windows and Windows NT networks................................................................................55
AppleTalk networks...........................................................................................................55
UNIX/Linux networks.........................................................................................................55
4 Printing tasks
Controlling print jobs................................................................................................................58
Source...............................................................................................................................58
Type and Size....................................................................................................................58
Precedence for print settings (software)............................................................................58
Selecting print paper................................................................................................................60
Paper to avoid....................................................................................................................60
Paper that may damage the printer...................................................................................60
Configuring input trays.............................................................................................................62
Configuring Tray 1 size......................................................................................................62
Configuring Tray 1 type.....................................................................................................62
Tray 2, Tray 3, or Tray 4 detectable standard paper size.................................................63
Tray 2, Tray 3, or Tray 4 paper type..................................................................................63
Tray 2, Tray 3, or Tray 4 custom paper.............................................................................63
Tray 2, Tray 3, or Tray 4 nondetectable standard sizes...................................................65
Printing from Tray 1 (multipurpose tray)............................................................................65
Printing envelopes from Tray 1.........................................................................................66
Printing from Tray 2, Tray 3, and Tray 4...........................................................................68
Loading detectable standard-sized paper into Tray 2, Tray 3, and Tray 4.......................68
Loading undetectable standard or custom-sized paper into Tray 2, Tray 3, and
Tray 4.................................................................................................................................71
Printing on special media.........................................................................................................73
Transparencies..................................................................................................................7 3
Glossy paper......................................................................................................................73
Colored paper....................................................................................................................73
Envelopes..........................................................................................................................73
Labels................................................................................................................................74
Heavy paper......................................................................................................................74
HP LaserJet Tough paper.................................................................................................75
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Preprinted forms and letterhead........................................................................................75
Recycled paper..................................................................................................................75
2-sided (duplex) printing...........................................................................................................76
Control panel settings for automatic 2-sided printing........................................................76
Options for binding 2-sided printing jobs...........................................................................77
Manual 2-sided printing.....................................................................................................77
Special printing situations........................................................................................................78
Printing a different first page..............................................................................................78
Printing on custom-size paper...........................................................................................78
Stopping a print request....................................................................................................78
Job retention features..............................................................................................................79
Storing a print job...............................................................................................................79
Quick copying a job...........................................................................................................79
Proofing and holding a job.................................................................................................79
Private jobs........................................................................................................................80
Printing with the optional HP Fast InfraRed Receiver.............................................................82
Setting up to print with Windows 95, 98, 2000, NT, Me, and XP......................................82
Setting up to print with Macintosh computers...................................................................82
Printing a job......................................................................................................................83
Interrupting and resuming printing.....................................................................................83
Managing memory...................................................................................................................84
5 Managing the printer
Printer information pages.........................................................................................................86
Menu map..........................................................................................................................86
Configuration page............................................................................................................86
Supplies status page.........................................................................................................87
Usage page.......................................................................................................................87
Demo.................................................................................................................................88
File directory......................................................................................................................88
PCL or PS font list.............................................................................................................88
Event log............................................................................................................................88
Print quality troubleshooting pages...................................................................................89
Using the embedded Web server............................................................................................90
To access the embedded Web server using a network connection.................................90
Information tab...................................................................................................................91
Settings tab........................................................................................................................91
Networking tab...................................................................................................................92
Other links..........................................................................................................................92
Using Printer Status and Alerts................................................................................................93
To choose which status messages appear.......................................................................93
To view status messages and information........................................................................94
6 Color
Using color...............................................................................................................................96
HP ImageREt 2400............................................................................................................96
Paper selection..................................................................................................................96
Color options......................................................................................................................96
sRGB.................................................................................................................................96
Printing in four-colors (CMYK)...........................................................................................97
Managing color.........................................................................................................................98
Print in Grayscale..............................................................................................................98
Automatic or manual color adjustment..............................................................................98
Matching colors......................................................................................................................100
PANTONE®* color matching...........................................................................................100
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Swatch book color matching............................................................................................100
7 Maintenance
Managing the print cartridge..................................................................................................102
HP print cartridges...........................................................................................................102
Non-HP print cartridges...................................................................................................102
Print cartridge authentication...........................................................................................102
HP fraud hotline...............................................................................................................102
Print cartridge storage.....................................................................................................102
Print cartridge life expectancy.........................................................................................103
Checking the print cartridge life.......................................................................................103
Changing print cartridges.......................................................................................................104
To change the print cartridge..........................................................................................105
Replacing supplies.................................................................................................................108
Locating supplies.............................................................................................................108
Supply replacement guidelines.......................................................................................108
Making room around the printer for replacing supplies...................................................109
Approximate replacement intervals for supplies.............................................................109
Configuring e-mail alerts........................................................................................................110
Periodic cleaning....................................................................................................................111
When to clean the OHT sensor.......................................................................................111
To clean the OHT sensor................................................................................................111
8 Problemsolving
Basic troubleshooting checklist..............................................................................................114
Factors affecting printer performance.............................................................................114
Control panel message types................................................................................................115
Status messages.............................................................................................................115
Warning messages..........................................................................................................115
Error messages...............................................................................................................115
Critical error messages....................................................................................................115
Control panel messages........................................................................................................116
Paper jams.............................................................................................................................140
Paper jam recovery.........................................................................................................140
Common causes of paper jams.............................................................................................142
Clearing paper jams...............................................................................................................144
Jam in Tray 1 or Tray 2...................................................................................................144
Jam in Tray 3 or Tray 4...................................................................................................148
Jams in the top cover......................................................................................................153
Jam in paper input path or paper path............................................................................158
Jam in duplex path..........................................................................................................161
Paper handling problems.......................................................................................................164
Printer response problems.....................................................................................................171
Printer control panel problems...............................................................................................175
Color printing problems..........................................................................................................176
Incorrect printer output...........................................................................................................178
Guidelines for printing with different fonts.......................................................................179
Software application problems...............................................................................................180
Print quality troubleshooting...................................................................................................181
Print quality problems associated with paper..................................................................181
Overhead transparency defects......................................................................................181
Print quality problems associated with the environment.................................................182
Print quality problems associated with jams...................................................................182
Print quality problems associated with maintenance......................................................182
Print quality troubleshooting pages.................................................................................182
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Appendix A Working with memory and print server cards
Printer memory.......................................................................................................................183
Printing a configuration page...........................................................................................183
Installing memory and font DIMMs........................................................................................184
To install memory and font DIMMs..................................................................................184
Enabling memory.............................................................................................................187
Enabling the language font DIMM...................................................................................188
Checking DIMM installation.............................................................................................188
Installing an HP Jetdirect print server card............................................................................189
To install an HP Jetdirect print server card.....................................................................189
Appendix B Supplies and accessories
Spare parts and supplies availability......................................................................................193
Ordering directly through the embedded Web server (for printers with network
connections)...........................................................................................................................193
Ordering directly through the printer software (for printers directly connected to a
computer)...............................................................................................................................194
To order printing supplies directly through the computer software.................................194
Appendix C Service and Support
Hewlett-Packard limited warranty statement.........................................................................197
Limited warranty for print cartridge life...................................................................................199
Transfer unit and fuser warranty............................................................................................200
HP maintenance agreements................................................................................................201
On-site service agreements.............................................................................................201
Extended warranty...........................................................................................................201
Appendix D Printer specifications
Appendix E Regulatory information
FCC regulations.....................................................................................................................205
Environmental product stewardship program........................................................................206
Protecting the environment..............................................................................................206
Ozone production............................................................................................................206
Energy consumption........................................................................................................206
Paper use........................................................................................................................206
Plastics............................................................................................................................206
HP LaserJet Printing Supplies.........................................................................................206
HP Printing Supplies Returns and Recycling Program Information................................207
Recycled paper................................................................................................................207
Material restrictions.........................................................................................................207
Material Safety Data Sheet (MSDS)................................................................................207
For more information.......................................................................................................207
Declaration of Conformity.......................................................................................................209
Safety statements..................................................................................................................210
Laser safety.....................................................................................................................210
Canadian DOC regulations..............................................................................................210
EMI statement (Korea)....................................................................................................210
VCCI statement (Japan)..................................................................................................210
Laser Statement for Finland............................................................................................211
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Glossary
Index
viii ENWW
1
Printer basics
This chapter contains information on becoming familiar with the printer features. The
following topics are covered:
Quick access to printer information
●
Printer configurations
●
Printer features
●
Walk around
●
Printer software
●
Print media specifications
●
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Quick access to printer information
World Wide Web links
Printer drivers, updated HP printer software, product information, and support may be
obtained from the following URL:
● http://www.hp.com/support/lj5500
Printer drivers may be obtained from the following sites:
● In China: ftp://www.hp.com.cn/support/lj5500
● In Japan: ftp://www.jpn.hp.com/support/lj5500
● In Korea: http://www.hp.co.kr/support/lj5500
● In Taiwan: http://www.hp.com.tw/support/lj5500
● or the local driver website: http://www.dds.com.tw
To order supplies:
● United States: http://www.hp.com/go/ljsupplies
● Worldwide: http://www.hp.com/ghp/buyonline.html
To order accessories:
● http://www.hp.com/go/accessories
User guide links
● Walk around
Replacing supplies
●
Where to look for more information
Several references are available for use with this printer. See http://www.hp.com/support/
lj5500.
Setting up the printer
Getting Started Guide—Step-by-step instructions for installing and setting up the printer.
2 Chapter 1 Printer basics ENWW
HP Jetdirect Print Server Administrator’s Guide—Instructions to configure and
troubleshoot the HP Jetdirect print server.
Accessory and Consumable Installation Guides—Step-by-step instructions, supplied with
the printer’s optional accessories and consumables, for installing the printer’s accessories
and consumables.
Using the printer
User Guide—Detailed information on using and troubleshooting the printer. Available on the
CD-ROM that came with the printer.
Online Help—Information on printer options that are available from within printer drivers. To
view a Help file, access the online Help through the printer driver.
ENWW Quick access to printer information 3
HTML (Online) User Guide—Detailed information on using and troubleshooting the printer.
Available at http://www.hp.com/support/lj5500. Once connected, select Manuals.
4 Chapter 1 Printer basics ENWW
Printer configurations
Thank you for purchasing the HP Color LaserJet 5500 series printer. This printer is available
in the configurations described below.
HP Color LaserJet 5500
The HP Color LaserJet 5500 printer is a four-color laser printer that prints 22 A4 pages per
minute (ppm) A4 and 21 letter size ppm.
● Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of
various paper types and sizes or 20 envelopes; 500-sheet paper feeder (Tray 2) that
supports various paper sizes. It supports optional 500-sheet paper feeders (Trays 3 and
4). See
● Connectivity. The printer provides parallel and network ports for connectivity. The
printer also contains three enhanced input/output (EIO) slots, a Fast Infra Red (FIR)
connection, and a standard bidirectional parallel cable interface (IEEE-1284 compliant).
● Memory. The printer contains 96 megabytes (MB) of synchronous dynamic random
access memory (SDRAM). To allow for memory expansion, the printer has three 168-pin
DIMM slots that accept 64, 128, or 256 MB RAM each. This printer can support up to 416
MB of memory. An optional hard disk drive is available.
Supported paper weights and sizes for more information.
HP Color LaserJet 5500n (Europe only)
The HP Color LaserJet 5500n printer includes the features of the 5500, plus an HP Jetdirect
615N print server EIO network card.
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HP Color LaserJet 5500dn
The HP Color LaserJet 5500dn printer includes the features of the 5500n, plus an HP
Jetdirect 615N printer server EIO network card and automatic 2-sided (duplex) printing.
HP Color LaserJet 5500dtn
The HP Color LaserJet 5500dtn includes the features of the 5500dn, additional 500-sheet
paper feeder (Tray 3), a stand, and a total of 160 MB of SDRAM.
6 Chapter 1 Printer basics ENWW
HP Color LaserJet 5500hdn
The HP Color LaserJet 5500hdn includes the features of the 5500dtn including the additional
500-sheet paper feeder (Tray 3) and stand, hard disk, a total of 160 MB of SDRAM, and
another 500-sheet paper feeder (Tray 4).
ENWW Printer configurations 7
Printer features
This printer combines the quality and reliability of Hewlett-Packard printing with the features
listed below. For more information on printer features, see the Hewlett-Packard website at
http://www.hp.com/support/lj5500.
Features
Performance ● 22 pages per minute (ppm) for A4 size paper and 21 ppm for letter
Memory ● 96 megabytes (MB) of synchronous dynamic random access
User interface ● Graphic display on control panel.
size paper.
● Also prints on transparencies and glossy paper. For more
information see
memory (SDRAM) (160 MB in the HP Color LaserJet 5500dn and
5500hdn printers).
● Can be expanded to 416 MB.
● Optional hard disk drive (included with the HP Color LaserJet
5500hdn printer).
● Enhanced Help with animated graphics.
● Embedded Web server to access support and order supplies
(network-connected printers).
Supported paper weights and sizes.
Supported printer
personalities
Storage features ● Job retention (for printers with hard disks).
Environmental features ● PowerSave setting.
Fonts ● 80 internal fonts available for both PCL and PostScript emulation.
● HP PCL 6.
● HP PCL 5c.
● PostScript 3 emulation.
● Automatic language switching.
● Personal identification number (PIN) printing (for printers with hard
disks).
● Fonts and forms.
● High content of recyclable components and materials.
● Energy Star compliant.
● 80 printer-matching screen fonts in TrueType™ format available
with the software solution.
● Supports forms and fonts on the hard disk using HP Web
Jetadmin.
8 Chapter 1 Printer basics ENWW
Paper handling ● Prints on paper from 76 by 127 mm (3 by 5 inches) up to 312 by
470 mm (12.3 by 18.5 inches).
●
Prints on paper with weights from 60 g/m
2
to 200 g/m2 (16 to 53 lb
bond).
● Prints on a wide range of media types including glossy, labels,
overhead transparencies, and envelopes.
● Multiple gloss levels.
● A 500-sheet paper feeder (Tray 2) that supports paper sizes from
148 by 210 mm (5.8 by 8.3 inches) up to 297 by 432 mm (11.6 by
17 inches).
● Optional 500-sheet paper feeder that supports paper sizes from
148 by 210 mm (5.8 by 8.3 inches) up to 297 by 432 mm (11.6 by
17 inches); standard on HP Color LaserJet 5500dtn (Tray 3) and
5500hdn (Trays 3 and 4) printers. For more information see
Supported paper weights and sizes.
● Automatic 2-sided printing on HP Color LaserJet 5500dn, 5500dtn,
and 5500hdn printers.
● 250-sheet face-down output bin.
Accessories ● Printer hard disk, which provides storage for fonts and macros as
well as job storage; standard on HP Color LaserJet 5500hdn.
● Dual inline memory modules (DIMM).
● Printer stand (recommended for additional optional trays).
● Optional 500-sheet paper feeder (Tray 3 and 4) that supports
paper sizes from 148 by 210 mm (5.8 by 8.3 inches) up to 297 by
432 mm (11.6 by 17 inches); standard on HP Color LaserJet
5500dtn (Tray 3) and 5500hdn (Trays 3 and 4) printers.
● Flash DIMM.
● Fast InfraRed (FIR) pod.
Connectivity ● Optional enhanced input/output (EIO) network card; standard on
HP Color LaserJet 5500n, 5500dn, 5500dtn, and 5500hdn
printers.
● FIR connection.
● HP Web Jetadmin software.
● Standard bidirectional parallel cable interface (IEEE-1284
compliant).
Supplies ● Supplies status page contains information on toner level, page
count, and estimated pages remaining.
● No-shake cartridge design.
● Printer checks for authentic HP print cartridges at cartridge
installation.
● Internet-enabled supply-ordering capabilities (using embedded
Web server or printer Status and Alerts).
ENWW Printer features 9
Walk around
The following illustrations identify the locations and names of key components of this printer.
Front view (shown with second 500-sheet paper feeder)
1 output bin
2 printer control panel
3 top cover
4 front cover (contains Tray 1)
5 Tray 2 (500 sheets of standard paper)
6 Tray 3 (optional; 500 sheets of standard paper)
7 Tray 4 (optional; 500 sheets of standard paper) access to print cartridges, transfer unit, and fuser
8 on/off switch
9 access to print cartridges, transfer unit, and fuser
Back/side view
1 output bin
2 on/off switch
3 Tray 3 (optional)
4 Tray 4 (optional)
5 EIO connection (quantity 3)
6 FIR (Fast infrared) connection
7 parallel connection
8 power connection
10 Chapter 1 Printer basics ENWW
Printer software
Included with the printer is a CD-ROM containing the printing system software. The software
components and printer drivers on this CD-ROM help you use the printer to its fullest
potential. See the getting started guide for installation instructions.
Note
Note
For the latest information about the printing system software components, view the ReadMe
files on the CD-ROM.
This section summarizes the software included on the CD-ROM. The printing system
includes software for end users and network administrators operating in the following
operating environments:
● Microsoft Windows 95, 98, Me
● Microsoft Windows NT 4.0, 2000, and XP 32-bit and XP 64-bit
● Apple Mac OS, version 8.6 or higher
● AutoCAD drivers, versions 12-14
For a list of the network environments supported by the network administrator software
components, see
Network configuration.
For a list of printer drivers, updated HP printer software, and product support information go
to http://www.hp.com/support/lj5500.
Printer drivers
Printer drivers access the printer features and allow the computer to communicate with the
printer. The following printer drivers are included with the printer.
Note
1
Operating system
Windows 95, 98, Me
Windows NT 4.0
Windows 2000
Windows XP (32-bit)
Windows XP (64-bit)
Macintosh OS
1
Not all printer features are available from all drivers or operating systems. See the online
PCL 5c PCL 6 PS
Help in your driver for availability of features.
If your system did not automatically check the Internet for the latest drivers during software
installation, download them from http://www.hp.com/support/lj5500. Once connected, select
Downloads and Drivers to find the driver you wish to download.
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Additional drivers
The following drivers are not included on the CD-ROM, but are available from the Internet or
from HP Customer Care.
● OS/2 PCL 5c/6 printer driver
● OS/2 PS printer driver
● Windows NT 3.51 PCL 5c, Windows NT 3.51 PS (only through the HP Color LaserJet
4500 driver)
● UNIX model scripts
● Linux drivers
● Windows 3.1x (HP Color LaserJet 4550 driver)
Note
Note
The OS/2 drivers are available from IBM and are packaged with OS/2. They are not available
for Traditional Chinese, Simplified Chinese, Korean, and Japanese.
For more information about Windows 3.1x drivers, go to http://www.hp.com/support/clj4550.
Software for networks
For a summary of available HP network installation and configuration software solutions, see
the HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CD
included with the printer.
HP Web Jetadmin
HP Web Jetadmin allows you to manage HP Jetdirect connected printers within your intranet
using a browser. HP Web Jetadmin is a browser-based management tool and should be
installed only on the network administrator’s computer. It can be installed and run on a variety
of systems.
To download a current version of HP Web Jetadmin and for the latest list of supported host
systems, visit HP Customer Care Online at http://www.hp.com/go/webjetadmin.
When installed on a host server, HP Web Jetadmin can be accessed by any client through a
supported Web browser (such as Microsoft Internet Explorer 4.x or Netscape Navigator 4.x or
later) by browsing to the HP Web Jetadmin host.
HP Web Jetadmin 6.5 and above have the following features:
● Task-oriented user interface provides configurable views, saving network managers
significant time.
● Customizable user profiles let network administrators include only the function viewed or
used.
● Instant e-mail notification of hardware failure, low supplies, and other printer problems
now route to different people.
● Remote installation and management from anywhere using only a standard Web
browser.
● Advanced autodiscovery locates peripherals on the network, without manually entering
each printer into a database.
● Simple integration into enterprise management packages.
12 Chapter 1 Printer basics ENWW
● Quickly find peripherals based on parameters such as IP address, color capability, and
model name.
● Easily organize peripherals into logical groups, with virtual office maps for easy
navigation.
For the latest information about HP Web Jetadmin go to http://www.hp.com/go/webjetadmin.
UNIX
The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and
Solaris networks. It is available for download from HP Customer Care Online at
http://www.hp.com/support/net_printing.
Utilities
The HP Color LaserJet 5500 series printer is equipped with several utilities which make it
easy to monitor and manage the printer on a network.
Embedded Web server
This printer is equipped with an embedded Web server, which allows access to information
about printer and network activities. A Web server provides an environment in which web
programs may run, much in the same way that an operating system, such as Windows,
provides an environment for programs to run on your PC. The output from these programs
can then be displayed by a Web browser, such as Microsoft Internet Explorer or Netscape
Navigator.
When a Web server is “embedded,” that means it resides on a hardware device (such as a
printer) or in firmware, rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the printer that
anyone with a network-connected PC and a standard Web browser can access. There is no
special software to install or configure, but you must have a supported Web browser on your
computer. To access the embedded Web server, type the IP address for the printer. (To find
the IP address, print a configuration page. For more information about printing a
configuration page, see
Features
The HP embedded Web server allows you to view printer and network card status and
manage printing functions from your PC. With the HP embedded Web server, you can do the
following:
● view printer status information
● determine the remaining life on all supplies and order new ones
● view and change tray configurations
● view and change the printer control panel menu configuration
● view and print internal pages
● receive notification of printer and supplies events
● add or customize links to other Web sites
Printer information pages.
● select the language in which to display the embedded Web server pages
ENWW Printer software 13
● view and change network configuration
● view support content that is printer specific and specific to the printer’s current state.
For a complete explanation of the features and functionality of the embedded Web server,
Using the embedded Web server.
see
Other components and utilities
Several software applications are available for Windows and Macintosh OS users, as well as
for network administrators. These programs are summarized below.
Windows Macintosh OS
● Software installer —
automates the printing
system installation
● Online Web registration
● Printer Status and Alerts
● PostScript Printer
Description files (PPDs) —
for use with the Apple
PostScript drivers that
comes with the Mac OS
● HP LaserJet Utility — a
printer management utility
for Mac OS users
Network administrator
● HP Web Jetadmin — a
browser-based system
management tool. See
http://www.hp.com/go/
webjetadmin for the latest
HP Web Jetadmin software
● HP Jetdirect Printer
Installer for UNIX —
available for download from
http://www.hp.com/support/
net_printing
14 Chapter 1 Printer basics ENWW
Print media specifications
For optimum results, use conventional 75 g/m2 to 90 g/m2 (20 to 24 lb) photocopy paper.
Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles,
dust, wrinkles, curls, or bent edges.
Supported paper weights and sizes
Normal orientation loads long-side first into the printer. This is the preferred orientation
because it allows for longer consumable life and increased printer speed. However, some
paper sizes can be loaded short-side first. This orientation is called rotated. Paper that can
be fed into the printer using the rotated, short-side first orientation have “-R” after the paper
size. These paper sizes are Letter-R, A4-R, A5-R, and B5-R.
Tray 1 paper sizes
Tray 1 Dimensions Weight or thickness Capacity
Standard size paper/
cardstock (Letter/A4,
Legal, Executive, JIS
B5, B5-R, A5, A5-R, 11
1
by 17
, A3
Minimum size paper/
cardstock
Maximum size paper/
cardstock
Standard size glossy
paper (Letter/A4,
Letter-R, A4-R, Legal,
Executive, JIS B5, B5R, A5, A5R, 11 by 17,
A3)
Minimum size glossy
paper
Maximum size glossy
paper
Standard size
transparencies (Letter/
A4, Letter-R, A4-R,
Legal, Executive, JIS
B5, B5-R, A5, A5-R, 11
by 17, A3)
76 by 127 mm
(3 by 5 in)
312 by 470 mm
(12.3 by 18.5 in)
76 by 127 mm
(3 by 5 in)
312 by 470 mm
(12.3 by 18.5 in)
60 to 200 g/m
2
(16 to 53 lb bond)
60 to 200 g/m
2
(16 to 53 lb bond)
60 to 200 g/m
2
(16 to 53 lb bond)
75 to 163 g/m
2
(20 to 43 lb bond)
75 to 163 g/m
2
(20 to 43 lb bond)
75 to 163 g/m
2
(20 to 43 lb bond)
0.12 to 0.13 mm thick
(4.7 to 5.5 mils thick)
100 sheets
2
(75 g/m
; 20 lb bond)
100 sheets
(75 g/m
2
; 20 lb bond)
100 sheets
(75 g/m
2
; 20 lb bond)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
Minimum size
transparencies
Maximum size
transparencies
76 by 127 mm
(3 by 5 in)
312 by 470 mm
(12.3 by 18.5 in)
0.12 to 0.13 mm thick
(4.7 to 5.5 mils thick)
0.12 to 0.13 mm thick
(4.7 to 5.5 mils thick)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
ENWW Print media specifications 15
Tray 1 Dimensions Weight or thickness Capacity
Standard size tough
paper (Letter/A4,
0.10 to 0.13 mm thick
(4 to 5 mils thick)
Letter-R, A4-R, Legal,
Executive, JIS B5, B5R, A5, A5-R, 11 by 17,
A3)
Minimum size tough
paper
Maximum size tough
paper
Envelope (Com 10,
Monarch, C5, DL, B5)
76 by 127 mm
(3 by 5 in)
312 by 470 mm
(12.3 by 18.5 in)
0.10 to 0.13 mm thick
(4 to 5 mils thick)
0.10 to 0.13 mm thick
(4 to 5 mils thick)
75 to 105 g/m
(20 to 28 lb bond)
Standard size label
(Letter/A4, Letter-R,
A4-R, Legal, Executive,
JIS B5, B5-R, A5, A5R, 11 by 17, A3
Minimum size label 76 by 127 mm
(3 by 5 in)
Maximum size label 312 by 470 mm
(12.3 by 18.5 in)
1
11 by 17, Ledger, and Tabloid sizes are all the same size.
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
2
20 envelopes
(10 mils thick
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
Note
The following table lists the standard sizes of paper that the printer can automatically detect
when loaded in Tray 2 and optional Trays 3 and 4. The printer will also accept standard, nondetectable sizes in addition to the standard, detectable sizes listed in the table. For more
information about loading standard, non-detectable size paper, see
Tray 2 and optional Trays 3 and 4 paper sizes
Tray 2 and optional
Trays 3 and 4
Standard size letter
(Letter/A4, Letter-R,
A4-R, Legal, Executive,
JIS B5, B5-R, A5, A5R, 11 by 17, A3)
Minimum size paper 148 by 210 mm
Maximum size paper 297 by 432 mm
Standard size glossy
paper (Letter/A4,
Letter-R, A4-R, Legal,
Executive, JIS B5, B5R, A5, A5-R, 11 by 17,
A3)
Dimensions Weight or thickness Capacity
(5.8 by 8.3 in)
(11.7 by 17 in)
1
60 to 163 g/m
2
(16 to 43 lb bond)
60 to 163 g/m
2
(16 to 43 lb bond)
60 to 163 g/m
2
(16 to 43 lb bond)
75 to 163 g/m
2
(20 to 43 lb bond)
Configuring input trays.
500 sheets
(75 g/m
500 sheets
(75 g/m
100 sheets
(75 g/m
200 sheets
2
; 20 lb bond)
2
; 20 lb bond)
2
; 20 lb bond)
16 Chapter 1 Printer basics ENWW
Tray 2 and optional
Trays 3 and 4
Dimensions Weight or thickness Capacity
Minimum size glossy
paper
Maximum size glossy
paper
148 by 210 mm
(5.8 by 8.3 in)
297 by 432 mm
(11.7 by 17 in)
Standard size label
(Letter/A4, Letter-R,
A4-R, Legal, Executive,
JIS B5, B5-R, A5, A5R, 11 by 17, A3)
Minimum size label 148 by 210 mm
(5.8 by 8.3 in)
Maximum size label 297 by 432 mm
(11.7 by 17 in)
Transparencies (Letter/
A4, Letter-R, A4-R,
Legal, Executive, JIS
B5, B5-R, A5, A5-R, 11
by 17, A3)
Standard tough paper
(Letter/A4, Letter-R,
A4-R, Legal, Executive,
JIS B5, B5-R, A5, A5R, 11 by 17, A3)
60 to 163 g/m
2
(16 to 43 lb bond)
60 to 163 g/m
2
(16 to 43 lb bond)
0.12 to 0.13 mm thick
(4.7 to 5.5 mils thick)
0.10 to 0.13 mm thick
(4 to 5 mils thick)
200 sheets
200 sheets
Maximum stack height:
50 mm (2 in)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
100 sheets
(0.13 mm thick;
5.5 mils thick)
100 sheets
(0.13 mm thick;
5.5 mils thick)
Note
Minimum size tough
paper
148 by 210 mm
(5.8 by 8.3 in)
0.10 to 0.13 mm thick
(4 to 5 mils thick)
100 sheets
(0.13 mm thick;
5.5 mils thick)
Maximum size tough
paper
297 by 432 mm
(11.7 by 17 in)
0.10 to 0.13 mm thick
(4 to 5 mils thick)
100 sheets
(0.13 mm thick;
5.5 mils thick)
1
Trays 2, 3, and 4 use “Custom” size specifically for B5 ISO. Trays 2, 3, and 4 do not support
the range of custom sizes available in Tray 1.
Automatic 2-sided printing (duplexing)
Automatic 2-sided
printing
Standard size paper
(Letter/A4, A3, Legal,
Executive, JIS B5, 11
by 17)
1
The printer automatically prints on paper weights up to 163 gm2. However, automatic 2-
Dimensions Weight or thickness Capacity
1
60 to 120 g/m
(16 to 32 lb bond)
2
sided printing on weights above the maximum value noted in this table can produce
unexpected results.
Automatic 2-sided printing does not support rotated (short-edge first) orientation.
Manual 2-sided (duplex) printing. Any of the supported paper sizes listed for printing from
Tray 1 can be manually duplexed. See
2-sided (duplex) printing for more information.
ENWW Print media specifications 17
18 Chapter 1 Printer basics ENWW
2
Control panel
This chapter contains information on the printer control panel, which provides control of
printer functions and communicates information about the printer and print jobs. The following
topics are covered:
Control panel overview
●
Control panel buttons
●
Interpreting control panel indicator lights
●
Control panel menus
●
Menu hierarchy
●
Retrieve job menu (for printers with a hard disk)
●
Information menu
●
Paper handling menu
●
Configure device menu
●
Diagnostics menu
●
Changing printer control panel configuration settings
●
Using the printer control panel in shared environments
●
ENWW 19
Control panel overview
The control panel provides control of printer functions and communicates information about
the printer and print jobs. Its display provides graphic information about printer and supplies
status, making it easy to identify and correct problems.
Control panel buttons and lights
1 Pause/Resume button
2 Cancel job button
3 Ready light
4 Data light
5 Attention light
6
Help (
7 Back arrow (
8 Down arrow (
9 Select (
10 Up arrow (
11 Display
) button
) button
) button
) button
) button
The printer communicates via the display and the lights on the lower left side of the control
panel. The Ready, Data, and Attention lights provide at-a-glance information about the state
of the printer and alert you to printing problems. The display shows more complete status
information as well as menus, help information, animations, and error messages.
Display
The printer display gives you complete, timely information about the printer and print jobs.
Graphics illustrate levels of supplies, the locations of paper jams, and job status. Menus give
access to printer functions and detailed information.
20 Chapter 2 Control panel ENWW
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