pocket.book Page 1 Friday, June 28, 2002 4:31 PM
pocket guide
i
hp designjet 5500
series printers
?
how do I...
pocket.book Page 2 Friday, June 28, 2002 4:31 PM
more information
You can find more about the following topics on the Using Your
Printer CD:
n Printing materials and their characteristics
n Animations of loading materials and installing ink supplies
n More about solving problems
n Page formatting
n Printer configuration and maintenance
n Functional specifications
n A glossary of terms and a comprehensive index
There is also more information available from the
following sources:
n The WebAccess tool, for information about your printer
status, technical support, on-line documentation, etc.
n HP Designjet Online (http://www.designjet.hp.com) for the
latest product information, including on-line documentation
and application notes for leading GIS software
n The setup instructions that came with your printer
pocket.book Page 1 Friday, June 28, 2002 4:31 PM
use the front panel 1
functional areas, 2
print mode selection, 8
internal prints, 11
front-panel menus, 14
navigation, 22
navigation examples, 24
USE THE FRONT PANEL
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2 - use the front panel functional areas
functional areas
The front panel of the printer is made up of the following
functional areas, from left to right:
Green
status
lights
Action keys
■ Action keys and associated status lights
■ A message display screen
■ Navigation keys
■ Sleep mode key and status light.
On/off power LED
(red when in standby)
Sleep mode key
Navigation keys
Message display
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3 - use the front panel functional areas
the navigation keys
The navigation keys are TOP, BACK, ↑, ↓ and ENTER. They are
located on the right-hand side of the front panel.
You use these keys to navigate through the menu system and to
select menu icons and menus. See front-panel menus on page
14 and navigation on page 22.
You can also use the navigation keys to respond to messages.
See front-panel messages on page 4 in the reverse of this guide,
for detailed descriptions of error and status messages.
USE THE FRONT PANEL
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4 - use the front panel functional areas
display screens
The front panel can display a variety of information. When one
of the four menus is highlighted, the front panel displays the
following information:
printer setup menu
If the Printer Setup menu is selected,
there is a brief and overall description
of the status of the consumable. If
there is no printing material loaded,
then there is a message describing the
first step in loading material.
If you press Enter now, you will go to the Setup menu. See front-
panel menus on page 14.
media menu
If the Media menu is selected, and
there is printing material loaded, the
front panel displays information on
the material you have loaded.
If you press Enter now, you will go
to the Media menu, see media menu on page 20.
ink cartridge icon
If the Ink Cartridge menu is selected,
the status of each of the ink cartridges
is shown. If there is a problem with
one or more of the ink cartridges, the
front panel will display an action
message or a error code, see front-
panel messages on page 4 in the reverse of this guide for more
details.
If you press Enter now, you will go to the Ink Cartridge menu,
see ink cartridge menu on page 21.
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5 - use the front panel functional areas
printhead icon
If the Printhead menu is selected, the front panel displays the
status of each of the printheads. If there is a problem with one or
more of the printheads, the front panel will display an action
message or a error code see front-panel messages on page 4 in
the reverse of this guide for more details.
If you press Enter now, you will go
to the Printhead Menu, see
printhead menu on page 21.
menus
To configure the printer, use the
menus to select and change the
settings. Use the
navigate and press the Enter key
to select the options.
↑ and ↓ keys to
procedure information
The front-panel display can help
you through the various procedures
you have to perform, such as
loading printing material.
USE THE FRONT PANEL
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6 - use the front panel functional areas
action keys
The action portion of the front panel contains three buttons:
■ CANCEL stops printing and printing material loading while
they are in progress, cancels dry time, or cancels nest
waiting. See cancelling a page on page 131.
■ LOAD/UNLOAD loads or unloads printing material. See
loading a roll into the printer on page 34.
■ PRINT QUALITY selects the print mode, which may be Max
Quality, Productivity, Production, or Max Speed. A green
status light indicates the print mode you have selected. Two
green lights indicate that you have selected Production mode
(not available with all printing materials). See print mode
selection on page 8.
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7 - use the front panel functional areas
status lights
The green status lights
indicates what setting is
currently active in the front
panel.
NOTE: In most cases, settings
in your application software
or printer driver will override
the settings you make on the
front panel of the printer.
sleep mode key
After a period of inactivity,
the printer goes into a sleep
mode (low-power usage
mode). This is indicated by
the front-panel display and
status indicators turning off.
The indicator light on the
front panel is on when the
printer is in standby mode.
The printer “wakes up” when
you press the sleep mode key
(or any other key) on the printer’s front panel, or when there is
any I/O activity, such as the arrival of a printing job.
USE THE FRONT PANEL
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8 - use the front panel print mode selection
print mode selection
■ Choose Max Speed for the fastest printing. Ideal for
checking prints, when image quality is not very important.
■ Choose Production for fast printing with image quality good
enough for some production purposes. Production mode is
available only with dye-based inks and some specific paper
types.
Print quality setting Default resolution Resolution with Enhanced IQ setting
Max Speed 300 × 300
Production 300 × 300
Productivity 300 × 300 600 × 600
Max Quality 600 × 600 1200 × 600
■ Choose Productivity for a good combination of image
quality and speed.
■ Choose Max Quality for the highest possible image quality.
You can print images in different settings to see which gives the
best combination of throughput and quality for your application.
The resolution at which your print will be printed is summarized
in the table below.
NOTE: To print in Max Quality mode with the Enhanced IQ
setting, you must use glossy paper.
(with glossy paper)
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9 - use the front panel print mode selection
selecting production mode
Production mode is a fast print mode that gives acceptable
image quality for some purposes. It is available only with dyebased inks and certain specific HP paper types: Coated,
Heavyweight Coated, Productivity Gloss, and Productivity SemiGloss. When one of these paper types is loaded, the front panel
announces that Production mode is available.
If you select Production mode when using a printing material
that does not support Production mode, the printer will print in
Productivity mode.
If you decide to use a non-HP printing material, see using non-hp
printing materials on page 60.
selecting production mode using the front panel
Press the Print Quality key repeatedly until you see two green
lights, beside Productivity and Max Speed. The two lights
indicate that Production mode is selected.
However, remember that the print mode selected in the front
panel is ignored if you have set a different mode in the printer
driver or in WebAccess.
selecting production mode using the printer driver
To select Production mode in the printer driver, you must select
the Max Speed mode with the Enhanced IQ option. The exact
method of doing this depends on the driver; see the examples
below.
■ Mac OS 8 or 9 driver:
■ Mac OS X driver:
USE THE FRONT PANEL
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10 - use the front panel print mode selection
■ Windows HP-GL/2 driver:
Click the More button above to obtain the Advanced
Optimization Options box, below:
■ Windows 9x or NT PostScript driver:
■ Windows 2000 or XP PostScript driver:
selecting production mode using webaccess
Choose Submit Job and you will see a Print Quality option.
Select Production.
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11 - use the front panel internal prints
internal prints
print the configuration
To request a Current Configuration Print from the front panel:
1. Make sure that a roll or a sheet is loaded into the printer.
2. Press the TOP key to select
the main menu on the front
panel.
3. Make sure that the front
panel displays the Ready
message.
4. Press the
the front panel
simultaneously to print the
Current Configuration Print.
5. The front panel displays the
message Receiving while
the file is being processed,
and then Printing as the
printer starts printing.
↑ and ↓ keys on
USE THE FRONT PANEL
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12 - use the front panel internal prints
menu print
You can see the complete menu structure available on the printer
by printing the Menu print. Alternatively, see front-panel menus
on page 14. Use it to help you to navigate the menus.
NOTE: The Menu print is printed in the size specified in the
Format
→ Size settings in the front panel. However, if a sheet is
loaded, it will automatically shrink to fit. Make sure this setting
specifies the size you want before printing.
1. Make sure that printing material is loaded.
2. Make sure the front panel displays
the printer setup menu icon. If it
does, press the Top key to select
. Press the Enter key.
it
3. The front panel will now display
the printer setup options:
Page
4. Press
↓ key until “Demos” is
selected. Press the Enter key.
5. Press ↓ or ↑ key until “Menu” is
displayed. Press the Enter key.
6. The front panel will now display
the message “Receiving” while
the file is being processed, and
then the printer starts printing the
Menu print.
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13 - use the front panel internal prints
other internal prints
Your printer can produce a number of other internal prints, as
follows.
service configuration print
The Service Configuration print provides information needed by
service engineers, including the internal current configuration,
operating conditions (temperature and humidity), ink levels, and
other statistics about printer usage.
network card configuration print
The Network Card Configuration Print shows the configuration
of your network card.
usage report
The Usage Report shows the status of the printer’s usage
counters. This information includes the total number of prints,
number of prints per print mode, and total amount of ink used
per color. The counts in this report are estimates.
image quality print
The Image Quality Print can be used to help diagnose whether
the printer has image quality problems, and if problems exist,
help determine their cause. See
on page 31 in the reverse of this guide.
palette print
The HP-GL/2 Palette Print shows the color or grayscale
definitions in the currently-selected color palette. See the ‘Using
Your Printer CD’.
samples
These are prints showing the capabilities of the printer.
using the image quality print
USE THE FRONT PANEL
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14 - use the front panel front-panel menus
front-panel menus
Key:
1. The items on a yellow background always appear on the
Front Panel.
2. The items on a gray background appear in the front panel
only when Utilities > Menu mode is set to Full. Full is the
default.
3. The items on a blue background appear in the front panel
only when the TUR is installed and loaded with a roll.
4. The items on a green background appear in the front panel
only when the TUR is installed and not loaded with a roll, or
when the TUR is not installed.
5. The items marked with (@) require PostScript drivers.
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15 - use the front panel front-panel menus
setup menu: device setup setup menu: i/o setup
1st level 2nd level 3rd level
Accessories → TUR installed → Yes, No
Other accessories → Yes, No
Cutter → On, Off
Reduced margins → On, Off
Lang → CALS/G4, HP-GL/2, PostScript @,
PDF @, TIFF, JPEG, Automatic
Drying time → Automatic
None
Manual → 1 to 255 min
Pen check → Optimized
Manual → every 1 to 255 plots
Next plot
Heater → Automatic
None
Manual → 10 to 100%
Sleep mode → 30, 60, 120, 150, 180, 210,
240 min
USE THE FRONT PANEL
1st level 2nd level 3rd level
No I/O card found
Card ID
Card setup → Configuration
Advanced → Reset card
I/O timeout → 0.5 to 30 min
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16 - use the front panel front-panel menus
setup menu: utilities
1st level 2nd level 3rd level 4th level
Replace ink system →No, Yes
Track media length →Yes, No
Usage → Print usage,
View usage
Menu mode → Short, Full
Calibrations → Printhead
alignment
Color calibration
Accuracy → Restore factory
Recalibrate → Create pattern,
Banding → Restore factory
Recalibrate
Reset WebAccess
passwd
Measure pattern
Test prints → HP-GL/2 config,
Service config,
Network card
config,
Usage report,
Image quality print
Statistics → RAM present,
Hard disk,
Code rev,
PS code rev @,
PS font code @,
Service ID,
Num cycles,
Boot ROM
Default menu
Display contrast → Up, Down
Clean platen → Automatic clean → On, Off
Clean now → Automatic, Manual
Lens maintenance
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17 - use the front panel front-panel menus
setup menu: internal rip settings setup menu: queuing and nesting
1st level 2nd level 3rd level
Start printing → Optimized,
Immediately,
After processing
Ink emulation → RGB → Native, sRGB, Apple RGB,
Adobe RGB, ColorMatch RGB
CMYK → Native, EuroScale, SWOP,
Toyo, D IC, JMPA
Color calibration → Off, On
Align calibration → On, Off
Black replacement → Off, On
Scale → 100 ... 419%,
Fit to page
PS encoding @ → Software @,
Binary @,
ASCII @
USE THE FRONT PANEL
1st level 2nd level 3rd level 4th level
Queue mgmt → # ... → Copies → 0 ... 99
Move to top
Delete page
Queue → On, Off
Nest → Off
In order → 1 ... 99 min
The Nest option appears only if Queue=On.
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18 - use the front panel front-panel menus
setup menu: hp-gl/2 settings setup menu: page format
1st level 2nd level 3rd level 4th level 5th level
Pal ett e → Software,
Define palette → Palette A,
Merge → On, Off
Factory,
Palette A,
Palette B
Pen no. 0 to 15 → Width → 0.13 to
Palette B
Factory → Pen no. 0 to 15 → Width → 0 to 255
→
12.0 mm
1st level 2nd level 3rd level
Size → Inked area
Extrawide → 1.0 × 1.4 m, 42 × 59 in,
44 × 62 in, 1.2 × 1.7 m,
52 × 73 in, 54 × 76 i n ,
60 × 100 in
Oversize → Over A2, Over A1
Arch → Best ARCH, ARCH A to E1
JIS → Best JIS B, JIS B4 to B1
ANSI → Best ANSI, ANSI A to E
ISO → Best ISO A, ISO A4 to A0
Software
Rotate → 0 to 270
Margins → Normal, Extended, Smaller
Nest spacing → Automatic
Manual → 0 to 30 mm
Mirroring → On, Off
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19 - use the front panel front-panel menus
setup menu: demos
1st level
Samples
PostScript fonts @
Pal ett e
Menu
USE THE FRONT PANEL
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20 - use the front panel front-panel menus
media menu
1st level 2nd level 3rd level 4th level
Roll/sheet info → Vendor name, Type
of media, Width,
Length, Max XY,
Profile revision
Media selection → HP → HW Coated,
Coated Paper,
Photo Imaging
Gloss,
Colorfast Vinyl,
Paper Semi-Gloss,
Poste r Paper,
Studio Canvas,
More...
Others → Coated, →
HW Coated,
Photo,
Fine Arts,
Vinyl/Film,
Backlit,
Textile,
Colored,
CAD,
More...
Delete media → (list of downloaded
media profiles;
media profiles
provided with the
printer cannot be
deleted)
Move media
TUR loaded → Yes, No
Form feed & cut → Yes, N o
The front panel shows only a selection of the available printing
materials. The Using Your Printer CD has a more complete list.
See also using non-hp printing materials on page 60.
Choose profile,
Print sample
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21 - use the front panel front-panel menus
ink cartridge menu printhead menu
1st level 2nd level
Light cyan cart info, →
Light magenta cart info,
Yellow cart info,
Cyan cart info,
Magenta cart info,
Black cart info
Replace ink cartridge → Yes, No
HP No. 81/83 ink cartridge,
Ink level,
Capacity,
Par t nu mbe r,
Manufacture date
1st level 2nd level
Printhead info → Light cyan info,
Light magenta info,
Yel l ow i nfo,
Cyan info,
Magenta info,
Black info
Recover printheads → All printheads,
Cyan,
Magenta,
Yel low,
Black,
Light C,
Light M
Replace printheads → Yes, N o
USE THE FRONT PANEL
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22 - use the front panel navigation
navigation
using the navigation keys
Once in the first-level menu, you can navigate the menu system
using the display keys.
Press the Top key to go back to the top (1st) level. This will bring
you to the setup menu icon See entering the setup menu on page
23.
Press the Back key to display the previous menu level, without
changing any menu selections
↑ to scroll up, or ↓ to scroll down though the menus.
Press
Press the Enter key to:
a Select a menu and move to the next menu level, when in the
menu system
b Change the printer’s configuration to the highlighted menu
item indicated with a
√ symbol.
The … characters in a menu box
indicate that another level of
menu is available.
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23 - use the front panel navigation
entering the setup menu
1. Make sure the front panel
displays the Printer Setup
menu icon. If it does not,
press the Top key.
2. Press the Enter key to enter
the Printer Setup menu:
To see how to change from the
full menu to the short menu, see
navigation examples on page
24.
3. Now you are in the Printer
Setup menu, you can
change the settings of your
printer.
4. To return to the top of the menu system, press the Top key.
Note: If the short menu is
selected, the I/O setup menu
will not be available.
USE THE FRONT PANEL
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24 - use the front panel navigation examples
navigation examples
changing menu mode
The front panel displays two types of menu. One is the short
menu. This menu only contains the settings for everyday use of
the printer. The other menu is the full menu mode which contains
all of the menus.
1. Make sure the front panel
displays the Printer Setup
menu icon. If it does not,
press the Top key. Then
press the Enter key.
2. The front panel will now
display the printer setup
options:
3. Press the
“Utilities” is selected. Press
Enter key.
4. Press the
mode” is selected. Press
Enter key.
5. Use the
the menu mode you want.
The selected option will
have a
6. To return to the top of the
menu system, press the Top
key.
↓ key until
↓ key until “Menu
↑ or ↓ key to select
√ symbol.
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25 - use the front panel navigation examples
changing the page size
This example shows how to adjust the page size.
1. Make sure the front panel
displays the printer Setup
Menu Icon. If it does not,
press the Top key. Then
Press the Enter key.
2. The front panel will now
display the printer setup
options:
3. Press the
Format” is selected. Press
the Enter key.
↓ key until “Page
4. The correct menu is already
highlighted. Press the Enter
key to select “Size=”.
5. Press the
“Software” is selected.
Press the Enter key.
6. ‘Software’ is now
selected.The selection you
have made will be indicated
by the
7. To return to the top of the
menu system, press the Top
key.
↓ key until
√ symbol.
USE THE FRONT PANEL
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26 - use the front panel navigation examples
changing the drying time
This example adjusts the drying time, a setting used to suit
special printing conditions. See the ‘Using Your Printer CD’ for
more details.
1. Make sure the front panel
displays the Printer Setup
menu icon. If it does not,
press the Top key. Then
press the Enter key.
2. The front panel will now
display the printer setup
options:
3. Press the
↓ key until the
“Device setup” menu is
selected. Press the Enter
key.
4. Press the
↓ key until the
“Drying time=” menu is
selected. Press the Enter
key.
5. Press the
“Manual”.
↑ or ↓ key to select
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27 - use the front panel navigation examples
6. Press the Enter key to select
it as the setting for Drying
time.
7. Press the
the drying time.
8. To return to the top of the
menu system, press the Top
key.
↑ or ↓ key to select
restoring the default menu
If you are unsure about the settings you have made, or if you
prefer to reset the printer’s default menu, go to the Utilities menu
and select Default Menu.
USE THE FRONT PANEL
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28 - use the front panel navigation examples
pocket.book Page 29 Friday, June 28, 2002 4:31 PM
load and unload material 2
loading roll guidelines, 30
loading a roll onto the spindle, 32
loading a roll into the printer, 34
attaching the roll to the take-up reel, 42
unloading the roll from the take-up reel, 47
removing the roll from the printer, 52
loading sheets, 54
unloading sheets, 59
using non-hp printing materials, 60
media length tracking, 62
LOAD AND UNLOAD MATERIAL
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30 - load and unload material loading roll guidelines
loading roll guidelines
There are three steps to loading a roll into the printer.
1. Load the roll onto the spindle and install the loaded spindle
into the printer.
2. Insert the roll into the printer and set the media type in the
front panel.
3. Attach the roll to the take-up reel (if you have one).
CAUTION Long rolls are heavy. You may need two people
to load them.
loading a roll into the printer
In the initial stages of loading a roll you may want to open the
window, but this is optional. If you are an experienced user for
example, you can leave the window closed, thus saving time.
NOTE: Always start the procedure through the front panel.
When loading a roll into the printer:
■ Check that the printing material is wound onto the spindle
tightly.
■ Check that the spindle is loaded correctly, with the guides
installed firmly onto the spindle.
■ If you are using a three-inch cardboard core, check that the
core adaptors supplied with the printer have been installed.
See below
using pre-loaded spindles
If you are a regular user of different printing materials, you can
change your printing material more quickly if you have more
than one spindle loaded with material. Extra spindles are
available for purchase.
attaching printing material to the take-up reel
When attaching printing material to the take-up reel:
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31 - load and unload material loading roll guidelines
■ Check the leading edge as it unwinds from the spool. If it is
not evenly cut or if it is skewed, trim the printing material.
■ Check that the printing material is straight when it is attached
to the take-up reel, otherwise it will skew as it is wound onto
the core.
■ The core tube on the take-up reel must be the same width as
the printing material you are using.
■ Make sure the take-up core is pushed firmly into both spindle
guides.
■ If you need to feed more printing material from the printer,
and the ‘Move Media’ screen is no longer displayed, go to
the Media menu and press Enter. Then select ‘Move Media’.
■ If you are using a
three-inch cardboard
core, make sure the
core adaptors
supplied with the
printer have been
installed.
Core adaptors
the take-up reel as an accessory
For the 60-inch (1.57-m) printer the take-up reel is supplied as
standard. For the 42-inch (1.07-m) printer it is an optional
accessory which you can order, see the ‘Using Your Printer CD’.
help with loading
When loading printing material there is information available
from:
■ This Pocket Guide, installed at the back of the printer
■ The labels located on the printer and on the spindles
■ The front panel, which will guide you through the procedures
step by step
LOAD AND UNLOAD MATERIAL
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32 - load and unload material loading a roll onto the spindle
loading a roll onto the spindle
1. Make sure the printer wheels are locked (the brake lever is
pressed down) to prevent the printer from moving.
2. Remove the empty spindle by pulling firmly on each end A
and then B as indicated below.
The spindle has a stop at each end to keep the roll in position.
The stop at the left-hand end can be removed to mount a new
roll, it slides along the spindle to hold rolls of different widths.
3. Remove the removable stop (A) from the left-hand end of the
spindle.
4. The roll may be very long; rest the spindle horizontally on a
table and load the roll on the table. Bear in mind that you
may need two people to handle it.
5. Slide the new roll
onto the spindle.
Make sure the
printing material is
oriented as shown.
If it is not, remove
the roll, turn it 180
degrees and slide it back on to the spindle.
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33 - load and unload material loading a roll onto the spindle
6. Put the removable stop
on to the upper end of
the spindle, and push
it towards the end of
the roll.
7. Ensure the spindle
guide is pushed in as
far as it will go,
without using
excessive force.
8. With the movable roll
stop on the left, slide
the spindle into the
printer left and then
right as shown by the
arrows A and B.
9. The printing material should hang down from the roll exactly
as shown below.
If you are a regular user of different printing materials, you can
change rolls more quickly if you pre-load different materials on
different spindles. Extra spindles are available for purchase.
LOAD AND UNLOAD MATERIAL
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34 - load and unload material loading a roll into the printer
loading a roll into the printer
NOTE: To start this procedure you need to have a roll loaded on
the spindle. See loading a roll onto the spindle on page 32.
60-inch (1.52-m) printer only
The following procedure assumes that you have the take-up
reel installed and turned On in the Device Setup menu.
42-inch (1.07-m) printer only
The following procedure includes references to the take-up
reel, which is an accessory that you can order. See the Using
Your Printer CD.
1. Check the leading edge as it unwinds from the spool. If it is
not cut straight, continue with the next procedure. If the
printing material is cut correctly, go to step 3.
WARNING The knife used in the next step is sharp. Be sure
the printer’s wheels are locked. Keep fingers
clear of the cutting path. Keep the knife away
from children.
2. Trim the leading edge of the roll only if it is not straight. If
the amount of printing material was printed at the end of the
roll, this figure will be cut off if the material is trimmed.
a Pull the printing material over the top of the printer and lay it
over the cutting track.
b Use the knife in the pocket located on the back of the printer
to cut off the first few inches of the material.
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35 - load and unload material loading a roll into the printer
c Retract the blade and return the knife to its pocket.
3. Press the Top button to select the main menu on the front
panel.
4. Make sure that the front panel
displays the Ready for media
message. Shown alongside is an
example of what the front panel
will display with the main screen
selected
5. Press the LOAD/UNLOAD MEDIA key on the front panel.
6. The front panel displays:
7. Select roll and press Enter.
LOAD AND UNLOAD MATERIAL
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36 - load and unload material loading a roll into the printer
8. Open the window (optional).
NOTE: If you have loaded rolls before and you are an
experienced user, you may want to leave the window down. Rolls
can be loaded with the window up or down.
The front panel now displays:
9. Lift the media load lever.
10. Pull out approximately 1m (3 ft) of printing material.
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37 - load and unload material loading a roll into the printer
11. Carefully insert the printing material as shown below.
12. Continue
inserting the
material until it
emerges from
the printer as
shown.
13. The front panel displays:
14. Take hold of the edges of
the printing material now
extending from the exit slot
and pull the material toward
you until taut. Then align the
left and then the right edges
of the material, so that they
are aligned with the edges of
the roll.
LOAD AND UNLOAD MATERIAL
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38 - load and unload material loading a roll into the printer
15. When the printing material is
correctly aligned with the
edges of the roll, lower the
lever.
If the window is open, the
60-inch (1.52-m) printer only
18. If the printing material is correctly aligned, the printer will
display:
front panel displays:
16. Lower the window.
17. The printer checks the alignment of the printing material.
19. Select “Yes” and press the Enter key
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39 - load and unload material loading a roll into the printer
20. The front panel displays various vendors of printing
materials if they have been downloaded. See the Using
Your Printer CD for more details. Select the vendor of the
material you are using. Press the Enter key.
21. The front panel displays various printing materials:
This list includes only a selection of the available printing
materials. The Using Your Printer CD has a more complete
list.
22. Select the printing material you are using and press the
Enter key.
23. The front panel displays various lengths of material.
If you have been using the roll previously, it is unlikely to be
a standard length of roll. The remaining length should be
printed on the end of the roll (if you have not trimmed it). In
this case select Custom Media.
LOAD AND UNLOAD MATERIAL
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40 - load and unload material loading a roll into the printer
24. Change the screen using the ↑ and ↓ keys to the amount
printed on the end of the roll. Press the Enter key.
42-inch (1.07-m) printer only
25. The front panel displays:
NOTE: To turn on and off the media length tracking function see
media length tracking on page 62.
26. Wind the excess printing
material onto the
spindle. Use the media
stop to turn the roll in the
direction shown.
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41 - load and unload material loading a roll into the printer
42-inch (1.07-m) printer only
The front panel displays the
following and is ready to
print.
60-inch (1.52-m) printer only
The printer is ready to load
the roll onto the take-up reel.
Follow the procedure in the
next section.
LOAD AND UNLOAD MATERIAL
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42 - load and unload material attaching the roll to the take-up reel
attaching the roll to the take-up reel
The following procedure is applicable to your printer only if
you have a take-up reel. If you do not have one, you can
order it as an optional accessory; see the ‘Using Your Printer
CD’.
The first part of attaching a roll to the take-up reel is attaching
the end of the roll (by tape) to the core tube supplied with the
take-up reel. You can also use an empty cardboard tube to
replace the plastic core tube. Both types of core must be the
same length as the roll you are using.
plastic tube core
By matching color coded lengths of plastic tube, you can make
a core tube for different roll sizes.
1. Use the
material down until it is level with the centre of the core
tube.
↓ key to move the leading edge of the printing
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43 - load and unload material attaching the roll to the take-up reel
2. Make sure the
printing material
passes in front of
the deflector, as
shown.
3. Move the
adjustment levers on the
left and right paper
guides to the unlocked
position.
4. The two spindle
guides and core must
be positioned on the
take-up reel spindle
so that the roll is in
the center, between
the spindle guides.
Adjust the position of
the core as shown.
5. When you have
adjusted the position of
the core, pull the
adjustment levers on
both spindle guides to
the locked position.
LOAD AND UNLOAD MATERIAL
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44 - load and unload material attaching the roll to the take-up reel
6. Pull the printing material taut to the position shown below.
Do not attempt to pull more material out of the printer; if you
need more, use the front panel. Use tape to secure the
material to the core tube.
NOTE: To avoid the printing material skewing as it is wound onto
the core tube, ensure it is straight when it is attached.
7. Press the
↓ key on the front panel to advance the printing
material. Advance enough that the material can wrap at
least once around the core.
Advance about this
much paper
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45 - load and unload material attaching the roll to the take-up reel
8. Important: Press the wind button on the take-up reel panel
indicated below to wind the printing material once around
the core.
9. Press the
more material: enough to enable you to insert the media
weight.
↓ button on the front panel again to advance some
It is important that the media weight is the same width as the
printing material you are using. By matching color coded
lengths of plastic tube, you can make a media weight for
different widths of standard paper sizes.
LOAD AND UNLOAD MATERIAL
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46 - load and unload material attaching the roll to the take-up reel
10. Carefully insert the media weight. Ensure that the end caps
are installed and extend over the edges of the printing
material.
12
42
CAUTION It is important that the media weight is
inserted. The take-up reel will not function
properly without it.
11. Press Enter on the printer’s front panel, which will then
display the Ready message.
NOTE: When the take-up reel is in operation it is important to
ensure that the take-up reel sensor is not blocked.
12. Shown below is how the printer will look when it is in
operation. As printing material is fed from the printer, it
drops down in a loop and up into the take-up reel spindle.
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47 - load and unload material unloading the roll from the take-up reel
unloading the roll from the take-up
reel
To unload the roll from the take-up reel, perform the following
procedure.
1. Ensure that the ink is dry.
2. Press the LOAD/UNLOAD MEDIA key on the front panel.
3. The front panel displays:
4. Important: Remove the media weight as shown below. It
may help you to remove the end caps first.
LOAD AND UNLOAD MATERIAL
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48 - load and unload material unloading the roll from the take-up reel
5. Press the wind button shown below to wind the printing
material hanging down from the printer onto the take-up
reel.
6. Press Enter on the printer’s front panel. The printer will now
cut the printing material.
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49 - load and unload material unloading the roll from the take-up reel
7. Press the wind button again. 8. The printing material hanging down will be wound onto the
core tube.
LOAD AND UNLOAD MATERIAL
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50 - load and unload material unloading the roll from the take-up reel
9. Slide open the spindle lock on the right-hand side of the
take-up reel.
10. Remove the take-up reel spindle.
11. Unlock and remove the left-hand
spindle guide from the take-up
reel spindle.
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51 - load and unload material unloading the roll from the take-up reel
12. Remove the core tube from the spindle.
Take-up reel spindle
Take-up reel core tube (with paper)
LOAD AND UNLOAD MATERIAL
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52 - load and unload material removing the roll from the printer
removing the roll from the printer
1. Press the Load/Unload Media key on the front panel.
NOTE: If the media length tracking feature is switched on, the
printer will print how much printing material you have remaining
on the roll.
2. The printing material will be removed from the printer.
3. Turn the blue media stop by hand, until the printing material
is fully removed from inside the printer.
4. Press the Enter key.
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53 - load and unload material removing the roll from the printer
5. Remove the roll from the printer by pulling on the roll as
indicated by the arrows.
LOAD AND UNLOAD MATERIAL
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54 - load and unload material loading sheets
loading sheets
NOTE: Any loaded roll must be removed from the printer before
you can proceed with this procedure.
1. Make sure that the front
panel displays the ‘Ready
for media’ message. Shown
here is an example of what
the front panel will display
with the main screen
selected.
2. Press the Load/Unload key on the front panel.
3. The front panel displays:
4. Select Sheet and press Enter.
5. The front panel now displays:
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55 - load and unload material loading sheets
6. Lift the media load lever.
7. The front panel now displays:
8. Insert the sheet into the printer as shown below.
LOAD AND UNLOAD MATERIAL
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56 - load and unload material loading sheets
9. Insert the sheet until it reappears from the printer as shown
below.
10. Pull the sheet out from the top.
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57 - load and unload material loading sheets
11. Align the sheet with the line as shown below. 12. Lower the media load lever.
13. The front panel will display the following message if the
window is open:
14. Lower the window.
LOAD AND UNLOAD MATERIAL
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58 - load and unload material loading sheets
15. The front panel displays various vendors of printing
materials. Select the vendor of the material you are using.
Press the Enter key.
16. The front panel displays various printing materials:
This list includes only a selection of the available printing
materials. The Using Your Printer CD has a more complete
list.
17. Select the material you are using and press the Enter key.
18. The front panel will now display “Ready”, and you can
begin to print.
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59 - load and unload material unloading sheets
unloading sheets
To unload a single sheet from the printer, press the Load/
Unload Media key located on the front panel.
To give the ink time to dry, the printer holds the sheet for some
time. (Refer to Drying Time in the ‘Using Your Printer’ CD.)
LOAD AND UNLOAD MATERIAL
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60 - load and unload material using non-hp printing materials
using non-hp printing materials
During the loading process, the front panel will ask you to select
the vendor of your printing material. In the Media Selection
menu, you can choose HP or Others. If you use UV inks, you can
also choose 3M.
hp or 3M
If you choose HP or 3M, you will be shown a list of printing
materials. Whichever you select, a media profile is already
available to define to the printer the precise characteristics of the
material.
others
If you choose Others, you are offered a selection of generic
media profiles. Choose the profile that seems closest to the
characteristics of your non-HP printing material.
After choosing a media profile, you have the option of printing a
sample using that profile. It takes about nine minutes to print a
sample, depending on the print mode and the printing material.
RGB sample
CMYK sample
If you are unsure which profile to choose, you can print samples
using several different profiles and decide for yourself which
gives the best print quality.
Many of our customers prefer high-grammage printing materials
(about 170 g/m²), and there is a generic media profile best
suited to such materials. Choose Heavyweight Coated, and then
HW Coated 2. This profile is designed to give particularly good
quality, especially in Production mode.
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61 - load and unload material using non-hp printing materials
In some cases it may be possible to select Production mode
although the non-HP printing material is not compatible with
Production mode. In such cases the printer will print in
Productivity mode.
LOAD AND UNLOAD MATERIAL
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62 - load and unload material media length tracking
media length tracking
There is a function in the printer that enables the printer to
register through the front panel how much printing material is left
on the roll you are using. This is called the media length tracking
function.
to turn on the function
1. Go to the Printer Setup menu and press Enter:
2. The front panel displays:
3. Select “Utilities”.
4. Press the Enter key. The front panel displays:
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63 - load and unload material media length tracking
5. Select “Media length tracking”. Press the Enter key.
6. The front panel displays:
7. Select Yes and press the Enter key. The front panel displays:
8. Press the Top key to return to the main menu.
LOAD AND UNLOAD MATERIAL
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64 - load and unload material media length tracking
pocket.book Page 65 Friday, June 28, 2002 4:31 PM
maintain the ink system 3
ink cartridge statistics, 66
ink cartridge removal, 67
ink cartridge installation, 69
printhead statistics, 71
printhead removal, 73
printhead installation, 77
printhead cleaner removal, 80
printhead cleaner installation, 83
after replacing a printhead and printhead cleaner, 85
MAINTAIN THE INK SYSTEM
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66 - maintain the ink system ink cartridge statistics
ink cartridge statistics
Use the following procedure to get ink cartridge information:
1. Select the Media menu icon. Press the Enter key.
2. The front panel displays “Ink information”. Press the Enter
key.
3. The front panel displays:
The information supplied is:
■ The make of the ink cartridge (HP No. 81 or HP No. 83 are
recommended)
■ The percentage of ink remaining in the cartridge
■ The original capacity of the ink cartridge in milliliters
■ The re-order part number of the ink cartridge
■ The month and year that the ink cartridge was manufactured
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67 - maintain the ink system ink cartridge removal
ink cartridge removal
CAUTION Remove an ink cartridge only if you are
replacing it.
WAR NING Make sure the printer wheels are locked (the
brake lever is pressed down) to prevent the
printer from moving.
There are two types of ink cartridge removal.
■ The ink cartridge is very low and you want to replace the ink
cartridge with a full one for unattended printing, with the
view to replacing it again and using until empty.
■ The ink cartridge is empty and the front panel tells you to
replace the ink cartridge.
1. Select the Ink Cartridges menu and press Enter.
2. The front panel displays:
3. Press the
selected. Press Enter.
↑ and ↓ keys until “Replace Ink cartridge” is
MAINTAIN THE INK SYSTEM
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68 - maintain the ink system ink cartridge removal
4. Remove the ink cartridge of the corresponding color by
pushing the dimpled recess in the ink cartridge inward and
upward, as indicated by the arrow shown below.
5. This releases the ink cartridge; you can then pull it out
horizontally.
NOTE: Avoid touching the end of the ink cartridge that is inserted
into the printer, as there may be ink on the connection.
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69 - maintain the ink system ink cartridge installation
ink cartridge installation
NOTE: Each ink cartridge slot has a colored label above it. This
should match the colored label on the new ink cartridge.
1. Pick up the new ink cartridge and find the label identifying
the ink color. Hold the ink cartridge so that you can see the
identifying colored label at the top of the side facing you.
2. Insert the ink cartridge into the ink cartridge slot labelled
with the same color.
Color identifier
at the top of the
ink cartridge
NOTE: The ink cartridge is designed to prevent you from
inserting the wrong ink type or into the wrong color slot. If you
have difficulty inserting the ink cartridge, do not attempt to force
it. Check again that the color of the ink cartridge matches the
color of the ink cartridge slot, also that the colored marker is at
the top of the ink cartridge.
3. Slide the ink cartridge into the slot until you feel some
resistance, then stop.
MAINTAIN THE INK SYSTEM
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70 - maintain the ink system ink cartridge installation
4. Press firmly using the dimpled recess on the front of the ink
cartridge, inwards and then downwards, as indicated by
the arrow shown below, until the ink cartridge clicks into
place.
5. The front panel displays:
6. Press the Enter key to continue.
NOTE: Avoid storing partially used ink cartridges on their ends.
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71 - maintain the ink system printhead statistics
printhead statistics
1. To get information on your printheads, press the Top key on
the front panel to go to the top of the menu system.
2. Press the
printhead menu icon. Press the
↑ or ↓ key until the front panel displays the
Enter key.
3. Press the ↑ or ↓ key until the front panel highlights
‘Printhead info …’. Press the
4. Press the ↑ or ↓ key until the front panel highlights the color
that you want to see information on. Press the Enter key.
Enter key.
MAINTAIN THE INK SYSTEM
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72 - maintain the ink system printhead statistics
5. The front panel displays information on the selected
printhead.
The information supplied is:
■ The status of the printhead warranty
■ The make of the printheads (HP No.81 or HP No. 83 are
recommended)
■ The current status of the printhead
■ The re-order part number of the printhead
■ The time that the printhead has been operating in the printer
■ How much ink has been consumed by the printhead
■ The year and the month that the printhead was manufactured
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73 - maintain the ink system printhead removal
printhead removal
WAR NING Make sure the printer wheels are locked (the
brake lever is pressed down) to prevent the
printer from moving.
Printhead replacement must be performed with the printer
switched on at the power isolation switch.
1. Select the Printhead menu
on the front panel by using
↑ and ↓ keys, and then
the
press the ENTER key.
2. Select the “Replace
printhead” option by using
↑ and ↓ keys, and then
the
and press the ENTER key.
3. The printer moves the
carriage into the correct
position. When this is
finished the front panel
displays:
4. Lift the window and locate
the carriage assembly.
Window
MAINTAIN THE INK SYSTEM
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74 - maintain the ink system printhead removal
5. Lift the flap above the carriage assembly. 6. Pull up and release the latch on top of the carriage
assembly.
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75 - maintain the ink system printhead removal
7. Lift up the cover. This will now give you access to the
printheads.
8. To remove a printhead, lift up the blue handle.
MAINTAIN THE INK SYSTEM
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76 - maintain the ink system printhead removal
9. Place your index finger through the loop of the blue handle. 10. Gently pull the blue handle upward until the printhead is
released from the carriage assembly.
11. The front panel displays:
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77 - maintain the ink system printhead installation
printhead installation
1. If the printhead is new:
■ Remove the blue protective cap by pulling down on it.
■ Remove the clear protective tape from the printhead’s nozzles
by pulling on the paper tab.
Blue
protective
cap
The printhead is designed to prevent you from accidentally
inserting it into the wrong position. Check that the colored label
on the printhead matches the colored label of the carriage
assembly position into which the printhead is to be inserted.
2. Insert the new printhead into the correct carriage assembly
position.
MAINTAIN THE INK SYSTEM
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78 - maintain the ink system printhead installation
3. Push down as indicated by the arrow shown below. 4. When installing the new printhead there may be some
resistance, so you need to press it down firmly but smoothly.
5. Insert any other printheads that need to be installed, and
close the carriage assembly cover. Only when all the
printheads have been inserted correctly and accepted by
the printer, will the printer “beep”.
NOTE: If the printer does not “beep” when you insert the
printhead and the “Reseat” or “Failed” message appears on the
front panel, the printhead may need to be reseated.
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79 - maintain the ink system printhead installation
6. Close the flap over the carriage assembly. 7. Close the window. The front panel displays:
8. Now replace the printhead cleaners for any printheads that
have been changed. See the next page for details.
CAUTION Leaving the old printhead cleaner in the printer
will shorten the new printhead’s life and
possibly damage the printer.
MAINTAIN THE INK SYSTEM
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80 - maintain the ink system printhead cleaner removal
printhead cleaner removal
When removing the printhead cleaners:
■ Be careful not to get ink on your hands. There may be ink on,
around and inside the replaced printhead cleaner.
■ Do not lay the replaced printhead cleaner on its side or turn it
upside down, as ink may leak out.
■ Always handle and store the replaced printhead cleaner
upright to avoid spilling any ink.
WAR NING Make sure the printer wheels are locked (the
brake lever is pressed down) to prevent the
printer from moving.
1. After you have replaced a printhead, the front panel will
prompt you to replace the printhead cleaner.
2. The printhead cleaners are located in slots underneath the
front panel, at the front of the printer.
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81 - maintain the ink system printhead cleaner removal
3. Open the service station door to access the printhead
cleaners.
4. When the door has been opened the front panel displays:
5. Each printhead cleaner has a handle on the front. To
remove, press inward and upward as indicated by the
arrow shown here, until the printhead cleaner is released.
MAINTAIN THE INK SYSTEM
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82 - maintain the ink system printhead cleaner removal
6. Lift the printhead cleaner up to remove it from the slots and
slide the printhead cleaner out horizontally as shown below.
CAUTION When replacing a printhead, always replace
the corresponding printhead cleaner. Leaving
the old printhead cleaner in the printer will
seriously shorten the new printhead’s life and
possibly damage the printer.
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83 - maintain the ink system printhead cleaner installation
printhead cleaner installation
The plastic bag in which the new printhead cleaner comes can
be used to dispose of the old printhead and printhead cleaner.
1. Insert each printhead cleaner into the correct color slot
location, in the service station, in the direction indicated by
the arrow shown here.
2. When the printhead cleaner has been pushed all the way
in, press inwards and downwards as indicated by the arrow
shown here, until it clicks into place. The front panel will not
register the new printhead cleaner until the right-hand door
is closed.
MAINTAIN THE INK SYSTEM
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84 - maintain the ink system printhead cleaner installation
3. When you have inserted the printhead cleaner(s) into the
printer, close the door.
NOTE: The printer needs all the ink cartridges, printheads, and
printhead cleaners to be installed before it can continue.
4. If no printing material is loaded, the front panel will instruct
you to load some.
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85 - maintain the ink system after replacing a printhead and printhead cleaner
after replacing a printhead and
printhead cleaner
Whenever a printhead is replaced, the printer will normally
perform a printhead alignment. If you wish, you can turn off this
automatic alignment from the front panel: select Internal RIP
Settings > Align Calibration > Off.
The printhead alignment procedure requires an A1 or D-size
paper size.
When the front panel displays Ready, you are ready to print.
NOTE: Make sure the printer window and the right-hand door
are closed after you replace the supplies. The printer will not print
while these are open.
MAINTAIN THE INK SYSTEM
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86 - maintain the ink system after replacing a printhead and printhead cleaner
pocket.book Page 87 Friday, June 28, 2002 4:31 PM
change the ink system 4
ink system removal, 88
ink system installation, 104
turning on after the ink system has been replaced, 111
troubleshooting, 119
using the printheads and ink tubes containers, 123
CHANGE THE INK SYSTEM
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88 - change the ink system ink system removal
ink system removal
about the ink system
The ink system tubes must be handled with care.
When changing from one ink system to another you
must replace the whole ink system from one type to
the other (ink tubes, printheads, printhead cleaners,
and ink cartridges).
Make sure all the components of the ink system you
are going to install have the same identification
symbol.
WAR NING Make sure the printer wheels are
locked (the brake lever is pressed down on
each wheel) to prevent the printer from moving.
ink system removal animation
NOTE: Before starting the procedure for removing the ink system
it is highly recommended that you first view the animation of this
procedure provided on the Using Your Printer CD. See the “How
do I …” section on the CD.
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89 - change the ink system ink system removal
removing the ink supplies
Use the following procedure to remove the ink supplies from your
printer.
1. Press the TOP key on the front panel to go to the main menu.
2. Select the Printer Setup
menu on the front panel by
using the
then press the ENTER key.
3. From the Printer setup
options select “Utilities” and
press the ENTER key.
↑ and ↓ keys, and
4. From the Utilities menu
select the “Replace Ink
System” option and press
the ENTER key.
5. Select YES to replace the
ink system.
6. The printer moves the
carriage into the correct
position. When this is
finished the front panel
displays:
CHANGE THE INK SYSTEM
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90 - change the ink system ink system removal
7. Lift the window and locate the carriage assembly. 8. Lift the flap above the carriage assembly.
Window
Carriage
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91 - change the ink system ink system removal
9. Pull up and release the latch on top of the carriage
assembly.
10. Lift up the cover. This will give you access to the printheads.
CHANGE THE INK SYSTEM
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92 - change the ink system ink system removal
11. To remove a printhead, lift up the blue handle. 12. Place your index finger through the loop of the blue handle.
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93 - change the ink system ink system removal
13. Gently pull the blue handle upward until the printhead is
released from the carriage assembly.
14. When you remove the light cyan printhead the display
changes from REMOVE to OK.
15. Repeat steps 10 through 12 for the other five printheads.
NOTE: Put the removed printheads in a safe place until you can
store them in the printhead storage container. You will not be able
to do this until you have installed the supplies that are already in
the container into the printer.
16. When all the printheads have been removed the front panel
displays:
CHANGE THE INK SYSTEM
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94 - change the ink system ink system removal
17. Close the cover on the carriage.
18. Close the flap above the carriage assembly.
19. Close the window.
20. The front panel displays:
21. The printhead cleaners are located in the slots behind the
right-hand door, at the front of the printer.
Right-hand door
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95 - change the ink system ink system removal
22. Open the right-hand door to access the printhead cleaners.
23. When the door has been
opened the front panel
displays:
24. Each printhead cleaner has a handle on the front. To
remove, press inward and upward as indicated by the
arrow shown below, until the printhead cleaner is released.
CHANGE THE INK SYSTEM
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96 - change the ink system ink system removal
25. Lift up the printhead cleaner to remove it from the slots and
slide it out horizontally as shown below.
ST069
NOTE: Put the removed printhead cleaners in a safe place until
you can store them in the printhead storage container. You will
not be able to do this until you have installed the supplies that are
already in the container into the printer.
26. When all the printhead cleaners have been removed, close
the right-hand door.
27. The printer checks that all
the printhead cleaners have
been removed, after which
the front panel displays:
28. Remove the ink
cartridges by
pushing the
dimpled recess
in the ink
cartridge
inward and
upward, as
indicated by
the arrow.
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97 - change the ink system ink system removal
29. This releases the ink cartridge; you can then pull it out
horizontally.
30. Ensure that you remove all of the ink cartridges.
CAUTION Wait. At this point in the procedure the printer
prepares for an ink system change.
31. Wait until the printer prompts you with a message
prompting you to power down the printer.
CHANGE THE INK SYSTEM
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98 - change the ink system ink system removal
removing the ink tubes
Use the following procedure to remove the ink tubes from your
printer.
1. Switch the printer off using the switch at the back of the
printer. But leave the power cable plugged in.
Power
isolator
switch
Power cable
2. Open the window completely.
NOTE: Do not use the support bar to hold the window open
because it will make the removal of the ink tubes very difficult
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