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More Information…
You can find more about the following topics in the User’s
Reference Guide, which is on the Using Your Printer CD:
n Media Types and Characteristics
n Animations on Loading Media & Installing Ink Supplies
n More about solving problems
n Page Formatting
n Printer Configuration and Maintenance
n Functional Specifications
n A Glossary of terms and a comprehensive Index
There is als o more information available from the
following sources:
n The HP Designjet WebAccess tool, for informat ion about
your printer status, technical suppor t, on-line
documentation etc.
n HP Designjet Online: www.hp.com/go/designjet. For latest
product information including on-line documentation.
n The Setup Instructions which came with your printer
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1 - Use The Front panel
Use the Front-Panel 1
Functional Areas, 2
Print Mode Selection, 8
Internal Prints, 10
Print the Configuration, 10
Menu Print, 11
Other Internal Prints, 12
Front-Panel Menus, 14
Setup Menu - Interna l RIP Setti ng s, 18
Setup Menu - I/O Setup, 16
Setup Menu - Utilities, 17
USE THE FRONT PANEL
Setup Menu - Internal RIP Settings, 18
Setup Menu - Nesting, 19
Setup Menu - HP-GL/2 Setting, 20
Setup Menu - Page Format, 21
Consumable Menu - Media Menu, 23
Consumable Menu - Ink Cartridge Menu, 24
Consumable Menu - Printhead Menu, 25
Navigation, 26
Entering Setup Menu, 27
Navigation Examples, 28
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2 - Use The Front panel Functional Areas
Functional Areas
The front-panel of the printer is made up of the following
functional areas:
Status
Lights
(green)
Action Keys
A message display screen
Navigation Keys
Action keys and associated Status Lights, on the left
Standby key and status light.
On/Off Power LED
(red when in
standby)
Standby Push-key
Message
Display
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3 - Use The Front panel Functional Areas
The Navigation Keys
The right side of the front-panel is the where the navigation
keys are located. The navigation keys are Top, B ac k , ↑, ↓ and
Enter.
You use these keys to navigate through the menu system and
to select menu icons and menus, see Front-Panel Menus, on
page 14. You can als o use the navigation keys to respond to
messages see page 5, in section Front-Panel Messages on
the reverse of this guide, for detailed descriptions for errors
and status messages.
USE THE FRONT PANEL
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4 - Use The Front panel Functional Areas
Display Screens
The display in the front-panel displays a variety of information.
When one of the four menus i s highlight the front-panel
displays the following information:
Printer setup menu
The Setup Menu icon loo ks like this
If the Printer Setup menu is selected,
there is brief and overall description
on the status of the consumable. If
there is no media loaded, then there i s a message describing
the first step to loading media.
If you press Enter now, you will go to the Setup Menu. See
Front-Panel Menus, on page 14
Media Menu
The Media Menu icon looks like this
If the Media menu is selected, and
there is media loaded, the frontpanel displays information on the
media you have loaded.
If you press Enter now, you will go
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5 - Use The Front panel Functional Areas
to the Media Menu, see Consumable Menu - Media Menu, on
page 23
Ink Car tridge Ic on
The Ink Cartridge Menu icon looks like this:
If the Ink Cartridge menu is selected,
the status of each of the ink
cartridges is shown. If there is a
problem with one or more of the ink
cartridges, the front-panel will display
an action message or a error code,
see page 5, in section Front-Panel Messages on the reverse
of this guide for more details.
If you press Enter now, you will go to the Ink Cartridge Menu,
USE THE FRONT PANEL
see Consu mable Menu - Ink Cartridge Menu, on page 24.
Printhead icon
The Print head Menu icon looks like this
If the Printhead menu is selected, the front-panel displays the
status of each of the printheads. If there is a problem with one
or more of the printheads, the front-panel will display an action
message or a error code see page 5, in section Front-Panel
Messages on the reverse of this guide for more details.
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6 - Use The Front panel Functional Areas
If you press Enter now, you will go
to the Printhead Menu, see
Consumable Menu - Printhead
Menu, on page 25.
Menus
To configure the printer use the
menus to se lect and change the
settings. Use the up and down
keys to navigate and press the
Enter key to select the options.
Procedure information
The front-panel display can help
you through the various
procedures you have to perform,
loading media for example:
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7 - Use The Front panel Functional Areas
Action Keys
The action portion of the front-panel consists of:
Cancel
Load/Unload Media
Print Quality Mode
The action keys let you:
Stop pr inting and media loading while they are in progress,
cancel dry time, cancel nest waiting. (CANCEL key) see
Cancelling a Page, on page 141.
Load and unload media (LOAD/UNLOAD key) see Loading
the New Ro ll of Media, o n page 42.
Select the print mode (Max Quality, Productivity and Max.
USE THE FRONT PANEL
Speed). A green light ind icates the setting you have
selected. See Print Mode Selection, on page 8
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8 - Use The Front panel Functional Areas
Print Mode Selection
Choose Max. Quality to get the highest possible image
quality with Glossy media.
Choose Max. Speed for maxi mum productivity. Ideal for
checking prints, when image quality is not the most
important.
Choose Productivity to get a good combin ation of prin t
You can print images in different settings to see which gives
the best combination of throughput and quality for your
application. The resolution at which your print will be printed is
summarized in the table below.
quality and product ivity.
NOTE: Printing in Max. Quality mode with enhanced resolution
setting to ON is available with Glossy media only.
Print quality setting Default Resoluti on Resolution with Enhanced resoluti on setting to ON
Max. Speed 300 x 300 600 x 600
Productivity 300 x 300 600x 600
Max. Quality 600 x 600 1200 x 600
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9 - Use The Front panel Functional Areas
Status Lights
The green status lights
indicates what setting is
currently active in the frontpanel.
NOTE: In most cases,
settings in your application
software or prin ter driver will
override the settings you
make on the front-panel of
the printer.
USE THE FRONT PANEL
Standby key
The printer has a standby
mode where, after a period
of inactivity, the printer goes
into a sleep mode (lowpower usage mode). This is
indicated by the front-pane l
display and status indicators
turning off. The indicator
light on the front-panel is on
when the printer is in
standby mode. The printer “wakes up” whenev er you press the
Standby key on the printer or there is any I/O activity, such as
receipt of a file.
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10 - Use The Front panel Internal Prints
Internal Prints
Print the Configuration
To request a “Current Configuration Print” from the front-panel:
1. Make sure that media is loaded, either roll media or sheet.
2. Press the TOP key to
select the main menu on
the front-panel.
3. Make sure that the frontpanel displays the Ready
message.
4. Pres s t he ↑ and ↓ keys on
the front-panel
simultaneously to print
the Current Configuration
Print.
5. The front-panel displays
the message Receiving
while the file is being
processed, and then
Printing as the printer
starts printing.
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11 - Use The Front panel Internal Prints
Menu Print
You can see the complete menu structure available on the
printer by printing the Front Panel Menu print or see page
Front-Panel Menus, on page 14. Use it to help you to navigate
the menus.
NOTE: The Menu print is printed in the size specified in the
Page F ormat → Size settings in the front-panel. However if sheet
media is loaded, it will automatica lly shrink to fit. Make su re this
setting specifies the size you want before printing.
1. Make sure that media is loaded.
USE THE FRONT PANEL
2. Make sure the front-panel
displays the printer setup menu
icon. If it does press the Top key
front-panel to select it. Press the
Enter key.
3. The front-panel will now disp lay
the printer setup options:
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12 - Use The Front panel Internal Prints
4. Press ↓ key until “Demos” is
selected. Pre ss the Enter key.
5. Press ↓ or ↑ key until “Menu” is
displayed. Press the Enter key.
6. The front-panel will now display
the message “Receiving” while
the file is being processed, and
then the printe r star ts pri nting
the Front-Panel Menus print.
Other Internal Prints
There are several internal prints available in the pr inter. The
prints are listed below:
Configuration Print
The Configuration print shows the current settings for all the
printer’s features.
Printer Usage Informa tion print
The Printer Usage Information print shows the status of the
printer’s usage counters. This information includes the total
number of prints, number of prints per print mode, and total
amount of ink used per color. The counts in this report are
estimates.
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13 - Use The Front panel Internal Prints
Print Quality Image
The Print Quality Print can be used to help diagnose whether
the printer has image quality problems, and if problems exist,
help determine the cause of image quality problems see page
31, in section Image Quality on the reverse of this guide.
Service Configura tion
The Service Configuration print provides information needed
for the service engineer, such as the internal current
configuration, operating conditions (temperature and
humidity), ink levels, and other statistics about p rinter usage.
HP-GL/2 Palette
The HP-GL/2 Palette print shows the color or grayscale
USE THE FRONT PANEL
definitions in the currently-selected color palette. See the
‘Using Your Printer CD’.
Demo Prints
These are prints showing the capabilities of the printer.
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14 - Use The Front panel Front-Panel Menus
Front-Panel Men u s
Key:
1. The items in yellow shaded boxes always appear on the
Front Panel.
2. The items in the white boxes appear in the front-panel
only when the Utilities - >Menu mode is set to Full. Full
is the default.
3. The items in the blue boxes appear in the front-panel only
when the TUR is installed and loaded with media.
4. The items in the green boxes appear in the front-panel
only when the TUR is installed and NOT loaded with
media or when the TUR is not installed.
5. The items marked with (@) requi re PostScript drivers.
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15 - Use The Front panel Front-Panel Menus
Setup Menu - Device Setup
Device Setup
TUR Installed NO,YES
Cutter
Reduced Margins
Lang
Drying Time
On, Off
On, Off
HP-GL/2
PostScript@, Automatic
Automatic, None
Manual
255 .. 2, 1 min
USE THE FRONT PANEL
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16 - Use The Front panel Front-Panel Menus
Setup Menu - I/O Setup
I/O setup
No I/O card found
Card ID
Card ID
Card Setup
Card Setup
I/O timeout
Configuration
Advanced
0.5 min .. 30 min
Reset Card
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17 - Use The Front panel Front-Panel Menus
Setup Menu - Utilities
Utilities
No
(Continue)
, Yes
Replace Ink System
Track Media Length
Usage
Menu Mode
Calibrations
Reset Web Svr Passwd
Test Prints
Statistics
Default Menu
Display Contrast
Clean Platen
Lens Maintenance
Yes, No
Print usage, View usage
Short, Full
Printhead alignment,
Color Calibration
Accuracy
HP-GL/2 config
Service config.
Usage report
Print Quality
Ram present, Service ID
Hard Disk, Code Rev.
PS Code Rev, PS Font code
Up, Down
Automatic clean On, Off
Clean now …
(Replace)
Restore factory
Recalibrate
Automatic, Manual
Create Pattern
Measure Pattern
USE THE FRONT PANEL
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18 - Use The Front panel Front-Panel Menus
Setup Menu - In ternal RIP Settings
Internal RIP Settings
Start printing
Ink Emulation
Color calibration,
Black Replacem.,
Enhanced
PS scale
@
@
Optimized, Immediately
After processing
RGB@
CMYK
Off,On
100% .. 419%, Fit to page
@
@
Native sRGB
Apple RGB
Adobe RGB
Colot Match RGB
Native, EuroScale,
SWOP, TOYO,
@
@
@
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19 - Use The Front panel Front-Panel Menus
Setup Menu - Nesting
Nesting
Queue mgmt
Nest Off
# ....
In Order
Copies
Statistics width, Length
Move to top,
Delete Page
99 .. 2, 1 min
99 .. 1,0
USE THE FRONT PANEL
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20 - Use The Front panel Front-Panel Menus
Setup Menu - HP-GL/2 Setting
HPGL/2 settings
Palette
Define Palette
Merge
Software, Factory, Palette A, B
Palette A, Palette B
Factory
On/Off
Pen no. 0 … 15
Pen no. 0 … 15
Width
Width
0.13 ... 12.0mm
255 .. 1, 0
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21 - Use The Front panel Front-Panel Menus
Setup Menu - Page Format
Page Format
Size Inked Area, Software
Extrawide
Oversize
Arch
JIS
ANSI
ISO
1.0X1.4m
42inX59in 44X62in
1.2X1.7m 52X73in
54X76 60X100in
Over A2, Over A1
Best ARCH, ARCH A.. E1
Best JIS B, JIS B4..B1
Best ANSI, ANSI A ..E
Best ISO A, ISO A4 .. A0
Rotate
Margins
Nest Spacing
Mirroring
0 .. 270
Normal, Extended
Automatic
Manual
On, Off
USE THE FRONT PANEL
30 .. 5, 0 mm
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22 - Use The Front panel Front-Panel Menus
Setup Menu - Demos
Demos
Palette
Menu
Samples
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23 - Use The Front panel Front-Panel Menus
Consumable Menu - Media Menu
Roll/Sheet Info.
Media Selection
Delete Media
Move Media
Vendor Name
Type of Media
Width
Printable Area
Profile Revision
HW Coated (Econ)
HW Coated
*HW Coated (Econ)
*HW Coated
*Coated Paper
*Photo Imaging Gloss
*Colorfast Vinyl
*Paper Semi-Gloss
*Poster Paper
*Studio Canvas
and more.......
Coated Paper
Photo Imaging Gloss
Colorfast Vinyl
Paper Semi-Gloss
Poster Paper
Studio Canvas
and more.......
TUR Loaded=
Form Feed & Cut
Yes, No
Yes, No
USE THE FRONT PANEL
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24 - Use The Front panel Front-Panel Menus
Consumable Menu - Ink Cartridge Menu
Light Cyan cart Info
Light Magenta cart Info
Yellow cart. Info
Cyan cart Info
Magenta cart Info
Black cart Info
Replace Ink Cartridge
HP No. 81 Ink Cartridge
Ink Level
Capacity
Part Number
Manufacture Date
Yes, No
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25 - Use The Front panel Front-Panel Menus
Consumable Menu - Printhead Menu
Printhead Info
Recover Printheads
Replace Printheads
Light Cyan Info
Light Magenta Info
Yellow Info
Cyan Info
Magenta Info
Black Info
All Printheads
Cyan
Magenta
Yellow
Black
Light C
Light M
Yes, No
USE THE FRONT PANEL
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26 - Use The Front panel Navigation
Navigation
Using the Navigation Keys
Once in the first-level menu, you can navigate the menu
system using the display keys.
Press the Top key to go back to the top (1st) level. This will
bring you to the setup menu icon See Entering Setup Menu,
on page 27
Press the Back ke y to display the previous menu level, without
changing any menu selections
Press ↑ to scroll up, or ↓ to scroll down though the menus.
Press the Enter key to:
a Select a menu and move to the next menu level, when in
the menu system
b Change the printer’s configuration to the highlighted menu
item indicated with a
√ symbol.
The … characters in a menu box
indicate that another level of menu
is available.
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27 - Use The Front panel Navigation
Entering Setup Menu
1. Make sure the front-panel
displays the printer Setup
Menu Icon. If it does not,
press the Top key.
USE THE FRONT PANEL
2. Press the Enter key to
enter the printer setup
menu. The front-panel will
now display the printer
setup menus:
To see how to change from the
full menu to th e short menu,
see Navigation Examples, on
Note: If the short menu is
selected, the I/O set up men u
will not be available .
page 28.
3. Now you are in the printer
setup menus you can
change the settings of your pri nter.
4. To exit the menu system, press t he Top key.
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28 - Use The Front panel Navigation Examples
Navigation Examples
Changing Menu Mode
The front-panel displays two types of menu. One is the short
menu. This menu only contai ns the settings for everyday use
of the printer. The other menu is the full menu mode which
contains all of the menus.
1. Make sure the front-panel
displays the printer Setup
Menu Icon. If it does not,
press the Top key. Then
Press the Enter key.
2. The front-panel will now
display the printer setup
options:
3. Press the
“Utilities” is selected.
Press Enter key.
↓ key until
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29 - Use The Front panel Navigation Examples
4. Press the ↓ key unti l
“Menu mode” is selected.
Press Enter key.
5. Use the ↑ or ↓ key to
select the menu mode you
want. The selected option
will have a
√ symbol.
6. To exit the menu system,
press the Top key.
USE THE FRONT PANEL
Changing the Page Size
This example shows how to adjust the page size.
1. Make sure the front-panel
displays the printer Setup
Menu Icon. If i t does not,
press the Top key. Then
Press the Enter key.
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30 - Use The Front panel Navigation Examples
2. The front-pane l will now
display the printer setup
options:
3. Press the ↓ key until “Page
Format” is selected. Press
the Enter key.
4. The correct menu is
already highlight ed. Pre ss
the Enter key to select
“Size=”.
5. Press the ↓ key until
“Software” is selected.
Press the Enter key.
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31 - Use The Front panel Navigation Examples
6. ‘Software’ is now
selected.The selection you
have made will be
indicated by the
√ symbol.
7. To exit the menu system,
press the Top key.
USE THE FRONT PANEL
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32 - Use The Front panel Navigation Examples
Changing the Drying Time
This example adjusts the drying time, a setting used to suit
special printing conditions. See the ‘Using Your Printer CD’ for
more details.
1. Make sure the front-panel
displays the printer Setup
Menu Icon. If it does not,
press the Top key. Then
Press the Enter key.
2. The front-panel will now
display the printer setup
options:
3. Press the ↓ key until the
“Device setup” menu is
selected. Press the Enter
key.
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33 - Use The Front panel Navigation Examples
4. Press the ↓ key until the
“Drying time=” menu is
selected. Pre ss the Enter
key.
5. Press the ↑ or ↓ key to
select
“Manual”.
USE THE FRONT PANEL
6. Press the Enter key to
select it as the setting for
Drying time.
7. Press the ↑ or ↓ ke y to
select the drying time.
8. To exit the menu system,
press the Top key.
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34 - Use The Front panel Navigation Examples
Restoring the Default Menu
If you are unsure about the settings you have made, or if you
prefer to reset the printers’ default menu, go to the “Utilities”
menu and select “Default menu”.
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35 - Load & Unload Media
Loading and Unloading Media 2
Installing a New Roll into the Printer, 39
Loading the New Roll of Media, 42
Loading the Media onto the Take Up Reel, 51
Unloading the Media from the Take-Up Reel, 58
Removing the Roll of Media from the printer, 63
Loading Sheet Media, 65
Unloading Sheet Media, 70
Media Length Tracking, 71
LOAD AND UNLOAD MEDIA
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36 - Load & Unload Media Loading Roll Media Guidelines
Loading Roll Media Guidelines
There are three steps to loading media into the printer.
1. Load media onto the media spindle and install the loaded
spindle into the printer.
2. Insert the media into the printers’ media path and set the
media type in the front-panel.
3. Install the media onto the Take Up Reel (if you have one).
Loading media into the Printer
In the initial stages of loading media you may want to open the
window, but this is optional. If you are an experienced user for
example, you can leave the window closed, thus saving time.
NOTE: Always start the procedure through the front-panel.
When loading media into the printer check:
The media is wound onto the spindle tightly.
Ensure the media spindle is loaded correctly , with the media
guides installed firmly onto the spindle.
If you are using a three-inch cardboard core, make sure the
core adaptors supplied with the printer, have been installed.
See below
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37 - Load & Unload Media Loading Roll Media Guidelines
Loading media onto the spindles
If you are a regular user of different types of media, you can
change the media over quicker if you have more than one
spindle loaded with media. Perform the following:
Pre-load the different types of media onto the spindles.
Remove and replace the spindle with the new type of
media.
Extra spindles are available from HP see Ordering
Accessories
Loading media onto the Take Up Reel
When loa ding media onto the Take Up Reel:
Check the leading edge as it unwinds from the spool. If it is
not evenly cut or if it is skewed, trim the media as shown in
the animation.
Check the media is straight when it is attached to the Take
LOAD AND UNLOAD MEDIA
Up Reel, otherwise th e media will skew as it is woun d onto
the core.
The core tube on the take-up reel must be the same width
as the medi a you are using.
Make sure the take-up core is pushed firmly into both media
guides.
If you need to feed more media fr om the printer, and the
‘Mov e M edi a’ screen is no longer displayed, go to the media
menu and press Enter. Then select ‘Move Media’.
If you are using a threeinch cardboard core,
make sure the core
adaptors supplied with
the printer, have been
installed.
Core adaptors
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38 - Load & Unload Media Loading Roll Media Guidelines
The Take Up Reel as an accessory
For the HP Designjet 60inch/1.57m printer the Take Up Reel is
supplied as standard. For the HP Designjet 42inch/1.07m
printer it is an optional accessory which you can order, see the
‘Using Your Printer CD’.
Help with loading
When loa ding media there is inform ation available from:
The pocket guide installed at the back of the printer
There are labels located on the printer and on the spindles.
The front-panel will guide you through all the procedures
step-by-step.
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39 - Load & Unload Media Installing a New Roll into the Printer
Installing a New Roll into the Printer
1. Make sure the printer wheels are lo cked (the brake lever is
pressed down) to prevent the printer from moving.
2. Remove the empty spindle by pulling firmly on each end A
and then B as indicated below.
LOAD AND UNLOAD MEDIA
The spindle has a stop at each end to keep the roll in position.
The stop at the left-hand end can be re moved to mount a new
roll, it slides along the spindle to hold rolls of different widths.
3. Remove the removable stop (A) from the left-hand end of
the spindle.
4. The media roll may be very long, rest the spindle
horizontally on a table and load the media on the table.
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40 - Load & Unload Media Installing a New Roll into the Printer
5. Slide the new roll of
media on to the
spindle. Make sure
the orientation of the
media is loaded
exac tl y as sho w n. I f it
is not, remove the
roll, turn it 180 degrees and slide it back on to the spindle.
6. Put the removable
stop on to the upper
end of the spindle,
and push it down. Do
not use excessive
force.
7. Ensure the spindle
guide is pushed down
as far as it will go.
8. With the movable roll
stop on the left, slide
the spindle into the
printer left and then
right as shown by the
arrows A and B.
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41 - Load & Unload Media Installing a New Roll into the Printer
9. The media should hang down from the roll exactly as
shown below.
LOAD AND UNLOAD MEDIA
If you are a regular user of di fferent types of media, you can
change the media over quicker if you have more than one
spindle, perform the following.
a pre-load the different types of media onto the spindles.
b remove and replace the spindle with the new type of media.
NOTE: Extra spindles are available from HP.
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42 - Load & Unload Media Loading the New Roll of Media
Loading the New Roll of Media
NOTE: To start this procedure you need to have a roll of media
installed on to the printer spindle. See Installing a New Roll into
the Printer, on page 39.
HP Designjet 60 inch (1.52m) only
The following procedure assumes that you have the Take
Up Reel installed and turned On in the Device Setup menu.
HP Designjet 42 inch (1.07m) only
The following procedure includes references to the Take Up
Reel which is an accessory which you can order. See the
‘Using Your Printer CD’
1. Check the leading edge as it unwinds from the spool. If it
is not cut straight, continue with the next procedure. If the
media is cut correctly go to step 3.
W AR NING The kn ife us ed i n the ne xt step is sha rp. Be
sure the prin te r's whe els a re lo cked . Kee p
fingers clear of the cuttin g path. Keep the
knife away from children.
2. Trim the leading edge of the media roll only if it is not
straight. If the amount of media was printed at the end of
the roll, this will be cut if it is trimmed.
a Pull the media over the top of the printer and lay it over the
cutting track.
b Use the knife in the pocket located on the back of the printer
to cut off the first few inches of the media.
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43 - Load & Unload Media Loading the New Roll of Media
c Retract the blade and return the knife to its pocket.
3. Press the Top button to select the main menu on the front-
panel.
LOAD AND UNLOAD MEDIA
4 Make sure that the front-panel
displays the Ready for media
message. Shown below is an
example of what the front-panel
will display with the main screen
selected
5. Press the LOAD/UNLOAD
MEDIA key on the front-panel.
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44 - Load & Unload Media Loading the New Roll of Media
6. The front-panel displays:
7. Select roll and press En te r.
8. Open the window
(Optional).
NOTE: If you have loaded media before and you are an
experienced user, you may want to leave the window down.
Media can be loaded with the window up or down.
The front-panel now displays:
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45 - Load & Unload Media Loading the New Roll of Media
9. Lift the media load lever.
10.Pull out
approximately 1m
of media (3ft).
LOAD AND UNLOAD MEDIA
11.Carefully insert the roll media edge as shown below.
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46 - Load & Unload Media Loading the New Roll of Media
12.Continue
inser ting the roll
media until it
emerges from
the printer as
shown below.
13.The front-panel
displays:
14. Take hold of the edge s of
the media now extending
from the exit slot and pull
the media toward you until
taut. Then align the left
and then the right e dges
of the media, so that they
are aligned with the edges
of the roll.
15.When the media is correctly
aligned with the edges of the
roll, lower the lever.
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47 - Load & Unload Media Loading the New Roll of Media
If the window is open the frontpanel displays:
16.L ower the window.
LOAD AND UNLOAD MEDIA
17.The printer checks the media alignment.
HP Designjet 60 inch (1.52m) only
18.If the media is correctly aligned the printer will display:
19.Select “Yes” and press the Enter key
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48 - Load & Unload Media Loading the New Roll of Media
20 The front-panel displays
various vendors of media if
they have been down
loaded. See the ‘Using
Your Printer CD’ for more
details. Select the vendor
of th e me dia y o u ar e u si ng.
Press the Enter key.
21.The front-panel displays
various types of media:
22.Select the me dia type you
are using and press the
Enter key.
23.The front-panel displays
various lengths of media.
If you have been using the
roll previously, it is unlikely to be a standard length of roll.
The remaining length should be printed on th e end of the
roll (if you have not trimmed it). In this case select ‘Custom
Media’.
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49 - Load & Unload Media Loading the New Roll of Media
24 Change the screen using
↑
and ↓ keys to the
the
amount printed on the end
of the roll of media. Press
HP Designjet 42 inch (1.07m) only
25.The front-panel displays:
the Enter. key.
NOTE: To turn on and off the
media length tracking function
see Media Length Tracking, on
page 71.
26.Wind the excess media
onto the spindle. Use the
media stop to turn the
roll media in the
direction shown.
LOAD AND UNLOAD MEDIA
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50 - Load & Unload Media Loading the New Roll of Media
HP Designjet 42 inch (1.07m) only
The front-panel displays the
following and is ready to
print.
HP Designjet 60 inch (1.52m) only
The printer is ready to load
the media onto the Take Up
Reel. Follow the procedure in
the next section.
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51 - Load & Unload Media Loading the Media onto the Take Up Reel
Loading the Media onto the Take Up Reel
The following procedure is only applicable to the
HP Designjet 5000 when the Take Up Reel has been
installed as an optional accessory. To order the Take Up
Reel refer to the ‘Using Your Printer CD’.
The first part of loading media onto the Take Up Reel is
attaching the end of the media (by tape) to the Core tube
which was su pplied with the Take Up Reel. You can also use
an empty cardboard tube to replace the plastic Core tube.
Both types of core must be the same length as the media you
are using.
LOAD AND UNLOAD MEDIA
Plastic tub e core
By matching color
coded lengt hs of
plastic tube, you can
make a core tube for
different widths of
standard media sizes.
1. Use the
move the leading edge of
the media down until it is
level with the centr e of the
core tube.
↓ key to
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52 - Load & Unload Media Loading the Media onto the Take Up Reel
2. Make sure the media
passes in front of the
deflector, as shown
below.
3. Move the adjustment
levers on the left and
right paper guides to the
unlocked position.
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53 - Load & Unload Media Loading the Media onto the Take Up Reel
4 The two media
guides and core must
be posit ioned on the
take-up reel spindle
so that the media is
in the center,
between the media
guides. Adjust the
position of the core
as shown below.
5. When you have adjusted
the position of the core,
pull the adjustment levers
on both media guides to
the locked position.
LOAD AND UNLOAD MEDIA
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54 - Load & Unload Media Loading the Media onto the Take Up Reel
6 Pul l the media taut to the position shown below. Do not
attempt to pull more media out of the printer; if you need
more media, use the front-panel. Use tape to se cure the
media to the core tube.
NOTE: To avoid the media skewing as it is wound onto the core
tube, ensure the media is straight when it is attache d.
7. Press the
↓ key on the front-panel to advance the media.
Enough media should be advanced so that the medi a can
wrap at least once around the core.
Advance about this
much paper
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55 - Load & Unload Media Loading the Media onto the Take Up Reel
8. Important: Press the
media wind button on the
take-up reel panel indicated
below to wind the media
once around the core.
9. Press the
↓ button on the
front-pane l again to
advance some more media:
enough to enable you to
insert the media weight.
LOAD AND UNLOAD MEDIA
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56 - Load & Unload Media Loading the Media onto the Take Up Reel
It is important that the media weight is the same width as the
media you are using. By matching color coded lengths of
plastic tube, you can make a media weight for different widths
of standard paper sizes.
10.Carefully insert the media weight. Ensure that the end caps
are installed and extend over the edges of the media.
CAUTION It is important that the media weight is
inserted. The ta ke-u p ree l wil l not func ti on
properl y without it.
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57 - Load & Unload Media Loading the Media onto the Take Up Reel
11.P ress Enter on the printer’s front-panel, which will then
display the Ready message.
NOTE: W hen the take-up reel is i n operatio n it is impo r tant to
ensure that the take-up reel sensor is not blocked.
LOAD AND UNLOAD MEDIA
12.Shown below is how the printer will look when it is in
operation. As media is fed from the printer it drops down in
a loop and up into the take-up reel spindle.
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58 - Load & Unload Media Unloading the Media from the Take-Up Reel
Unloading the Media from the Take-Up Reel
To unload the roll media from the take-up reel, perform the
following procedure.
1. Ensure that the ink is dry.
2. Press the LOAD/ UNLOA D MEDIA
key on the front-panel.
3. The front-panel displays:
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59 - Load & Unload Media Unloading the Media from the Take-Up Reel
4. Important: Remove the media weight as shown below. It
may help you to remove the end-caps first.
LOAD AND UNLOAD MEDIA
5. Press the media wind button shown below to wind the
media hanging down from the printer onto the take-up reel.
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60 - Load & Unload Media Unloading the Media from the Take-Up Reel
6. Press Enter on the printer’s front-p anel. The printer will
now cut the media.
7. Press the media wind button again.
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61 - Load & Unload Media Unloading the Media from the Take-Up Reel
8. The media hanging down will be wound onto the core tube. 9. Slide open the spindle lock on the right-hand side of the
take-up reel.
LOAD AND UNLOAD MEDIA
)
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62 - Load & Unload Media Unloading the Media from the Take-Up Reel
10.R em ove the Take-Up Reel spindle. 11.Unlock and remove t he left-
hand media guide from the
take-up reel spi ndle.
12.Remove the core tube from
the spindle.
Take-up reel spindle
Take-Up Core tube (with paper
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63 - Load & Unload Media Removing the Roll of Media from the printer
Removing the Roll of Media from the printer
1. Press the Load/Unload Media key on the front-panel.
NOTE: If th e medi a length tracking feature is switched on, the
printer w ill print how mu ch media you have rem aining on the
roll.
LOAD AND UNLOAD MEDIA
2. The printer will remove the
media from the print er.
3. Turn the blue media stop by
hand, until the media is fully
removed from inside the
printers’ media path.
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64 - Load & Unload Media Removing the Roll of Media from the printer
4. Press the Enter key.
5. Remove the roll media from the printer by pulling on the roll
as indicated by the arrows.
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65 - Load & Unload Media Loading Sheet Media
Loading Sheet Media
NOTE: Roll media must be removed from the printer before you
can proceed with this procedure.
1. Make sure that the frontpanel displays the ‘Ready
for media’ message. Shown
here is an example of what
the front-panel will display
with the main screen
selected.
LOAD AND UNLOAD MEDIA
2. Press the Load/Unload key on the fron t-panel.
3. The front-panel displays:
4. Select sheet and press
Enter.
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66 - Load & Unload Media Loading Sheet Media
5. The front-panel now
displays:
6. Lift the media load lever.
7. The front-panel now
displays:
8. Insert the media into the
printer as shown below.
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67 - Load & Unload Media Loading Sheet Media
9. Insert t he m e dia unt i l t he m ed ia re -a pp e ars fr om t h e pr i n t e r
as shown below.
LOAD AND UNLOAD MEDIA
10.Pull the media out from the top.
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68 - Load & Unload Media Loading Sheet Media
11.Align the media with the line as shown below. 12.Lower the media load lever.
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69 - Load & Unload Media Loading Sheet Media
13.The front-panel will display
the following message if the
window is open:
14.L ower the window.
15.The front-panel displays
various vendors of media.
Select the vendor of the
media you are using. Press
the Enter key.
LOAD AND UNLOAD MEDIA
16.The front-panel displays
various types of media:
17.Select the media type you
are using and press the
Enter key.
18.The front-panel will now
display “Ready” and you can now begin to print.
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70 - Load & Unload Media Unloading Sheet Media
Unloading Sheet Media
To unload a single sheet of me dia from the printer, press the
Load/Unload Media key located on the front-panel .
To give the ink time to dry the printer holds the media for some
time. (Refer to Drying Time ‘Using Your Printer CD’).
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71 - Load & Unload Media Media Length Tracking
Media Lengt h Tracking
There is a function in the printer which enables the printer to
register through the front-panel how mu ch media is left on the
roll you are using. This is called the paper length tracking
function.
To turn on the function:
1. Go to the printer setup menu and press Enter :
LOAD AND UNLOAD MEDIA
2. The front-panel displays:
3. Select “Utilities”.
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72 - Load & Unload Media Media Length Tracking
4. Press the Enter key. The front-panel displays:
5. Select “Media length tracking”. Press the Enter key.
6. The front-panel displays:
7. Select Yes and press the Enter key. The front-panel
displays:
8. Press the Top key to return to the main menu.
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73 - Maintain The Ink System
Maintain the Ink System 3
Ink Cartridge Statistics, 74
Ink Cartridge Removal, 75
Ink Cartridge Installation, 77
Printhead Statistics, 79
Printhead Removal, 81
Printhead Installation, 85
Printhead Cleaner Removal, 88
Printhead Cleaner Installation, 91
After Replacing a Printhead and Printhead Cleaner, 93
MAINTAIN THE INK SYSTEM
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74 - Maintain The Ink System Ink Cartridge Statistics
Ink Cartridge Statistics
Use the following procedure to get ink cartridge information:
9. Select the media menu
icon. Press the Enter key.
10.The front-panel displays
“Ink information”. Press the
Enter key.
11.The front-panel displays:
The information supplied is:
The make of the ink cartridge (HP No.81 or HP No.83 are
recommended)
The percentage of how much ink is remaining
Original capacity of the ink cartridge in milliliters
Re-order part number of the ink cartridge
The month and year that the ink cartridge was
manufactured
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75 - Maintain The Ink System Ink Cartridge Removal
Ink Cartridge Removal
CAUTION Only remove an ink cartridge if you are
replacing it.
WARNING Make sure the printer wheels are locked
(the brake lever is pressed down) to
prevent the printer from moving.
There are two types of ink cartridge removal.
The ink cartridge is very low
and you want to replace the
ink cartridge with a full one
for unattended printing, w ith
the view to replacing it again
and using until empty.
The ink cartridge is empty and the fro nt-panel tells you to
replace the ink car tr id ge.
MAINTAIN THE INK SYSTEM
1. Select the Ink Cartridges Menu and press Enter.
2. The front- pan el displays:
3. Press the ↑ and ↓ keys until “Replace Ink cartridge” is
selected. Press Enter.
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76 - Maintain The Ink System Ink Cartridge Removal
4 Remove the corresponding color ink cartridge by pushing
the dimpled recess in the ink cartridge inward and
upward, as indicated by the arrow shown below.
5. This releases the ink cartridge, you can then pull it out
horizontally.
NOTE: Av oid touching the end of ink cartridge which is inserted
into the printer, as there may be ink on the connection.
e
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77 - Maintain The Ink System Ink Cartridge Installation
Ink Cartridge Installation
NOTE: Each ink cartridge slot has a colored label above it. This
should match the colored label on the new ink cartridge.
1. Pick up the new ink cartridge and find the label identifying
the ink color. Hold the ink cartridge so that you can see the
identifying colored label at the top of the side facing you.
2. Insert the ink cartridge into the ink cartridge slot labelled
with the same color.
Color identifier
at the top of th
In k Cartridge
MAINTAIN THE INK SYSTEM
NOTE: The ink cartridge is designed to prevent you from
inserti ng the wro ng ink type or int o th e wr ong col or s lot. If you
have difficulty inserting the ink cartridge, do not attempt to force
it. Check again that the color of the ink cartr idge match es the
color of the ink cartridge slot, also that the colored marker is at
the top of the ink cartridge.
3. Slide the ink cartridge into the slot until you feel some
resistance and stop.
4. Press firmly us ing the
dimpled recess on the
front of the ink cartridge,
inwards and then
downwards, as indicated
by the arrow shown
below, until the ink
cartridge clicks into place.
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78 - Maintain The Ink System Ink Cartridge Installation
5. The front-panel displays:
6. Press the Enter key to
continue.
NOTE: Avoid storing partially
used ink cartridges on their
ends.
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79 - Maintain The Ink System Printhead Statistics
Printhead Statistics
1. To get information on your
printheads, press the Top
key on the front-panel to go
to the Setup Menu.
2. Press the ↑ or ↓ key until the
front-pane l displays the
printhead menu icon. Press
the
Enter key.
MAINTAIN THE INK SYSTEM
3. Press the ↑ or ↓ key until the
front-panel highlights
‘Printhead info …’. Press the
Enter key.
4. Press the ↑ or ↓ key until the
front-panel highlights the
color that you want to see
information on. Press the
Enter key.
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80 - Maintain The Ink System Printhead Statistics
5. The front-panel displays
information on the selected
printhead.
The information supplied is:
Warranty Status
The make of the printheads (HP No.81 or HP No. 83 are
recommended)
The current status of the printhea d
Re-order part number of the printhead
The time that the printhead has been operating in the
printer
How much ink has been co nsumed by the printhead.
The year and the month that the printhead was
manufactured
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81 - Maintain The Ink System Printhead Removal
Printhead Remo val
WARNING Make sure the printer wheels are locked
(the brake lever is pressed down) to
prevent the printer from moving.
Printhead replacement must be pe rformed with the printer
switched on at the Power Isolation Switch.
1. Select the Printhead Menu
on the front-panel by using
the ↑ and ↓ keys, and then
press the ENTER key.
MAINTAIN THE INK SYSTEM
2. Select the “Replace
printhead” option by using
the ↑ and ↓ keys, and then
and press the ENTER key.
3. The printe r moves the
carriage into the correct
position. When this is
finished the front-panel
displays:
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82 - Maintain The Ink System Printhead Removal
4. Lift the window and locate the Car riage Assembly. 5. Pull up and release the latch on top of the carriage
assembly.
Window
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83 - Maintain The Ink System Printhead Removal
6. Lift up the cover. This will now give you access to the
printheads.
MAINTAIN THE INK SYSTEM
7. To remove a printhead, lift up the blue handle.
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84 - Maintain The Ink System Printhead Removal
8. Place your index finger
through the loop of the blue
handle.
9. Gentle pull the blue handle
upward until the printhead
is released from the
carriage assembly.
10.The front-panel displays:
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85 - Maintain The Ink System Printhead Installation
Printhead Installation
1. If the printhead is new, remove the:
blue protective cap by pulling down on it.
clear protective tape from the printhead’s nozzles by pulling
on the paper tab.
Blue
Protective
Cap
The printhead is designed to prevent you from accidentally
inserting it into the wrong position. Check that the colored label
MAINTAIN THE INK SYSTEM
on the printhead matches the colored label of the carriage
assembly position that the printhead is to be inserted in.
2. Insert the new printhead into the correct carriage assembly
position.
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86 - Maintain The Ink System Printhead Installation
3. Push down in the direction indicated by the arrow sh own
below.
4. When installing the new printhead there may be some
resistance, so you need to press it down firmly but
smoothly.
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87 - Maintain The Ink System Printhead Installation
5. Insert all the printheads and close the cover. Only when all
the printheads have been inserted correctly and accepted
by the printer, will the printer “BEEP”.
NOTE: If the printer does not “beep” when you insert the
printhead and the “Reseat” or “Failed” message appears on the
front-panel, the printhead may need to be reseated.
6. After replacing the pr inth ead s succ ess fully the front- pan el
will prompt you to close the cover on the carriage and lower
the window.
7. After closing the cover over
the printheads and closing
the window the front-panel
displays:
8. Now replace a new
printhead cleaner see the
next page for details.
MAINTAIN THE INK SYSTEM
CAUTION Leaving the old printhead cleaner in the
printer will shorten the new printhead’s life
and possibly damage the printer.
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88 - Maintain The Ink System Printhead Installation
Printhead Cleaner Remo val
When removing the printhead cleaners:
Be careful not to get ink on your hands. There may be ink
on, around and inside the replaced printhead cleaner.
Do not lay the replaced printhead cleaner on its side or turn
it upside down, as ink may leak out.
Always handle and store the replaced printhead cleaner
upright to avoid spilling any ink.
WARNING Make sure the printer wheels are locked
(the brake lever is pressed down) to
prevent the printer from moving.
1. After replacing a printhead
the front-panel will prompt
you to replace the printhead
cleaner.
2. The printhead cleaners are
located in slots, underneath the
front-panel, at the front of the
printer.
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89 - Maintain The Ink System Printhead Installation
3. Open the service station door to access the printhead
cleaners.
MAINTAIN THE INK SYSTEM
4. When the door has been
opened the front-panel
displays:
5. Each printhead cleaner has
a handle on the front. To
remove, press inward and
upward as indicated by the
arrow shown here, until the
printhead cleaner is released.
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90 - Maintain The Ink System Printhead Installation
6. Lift the printhead cleaner up to remove it from the slots and
slide the printhead cleaner out horizontally as shown below.
CAUTION When replacing a printhead always
replace the corresponding printhead
cleaner. Leaving the old print h ead clean er
in the printer will seriously shorten the
new pr inthea d’s life and possibly dam age
the printer.
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91 - Maintain The Ink System Printhead Cleaner Installation
Printhead Cleaner Installati on
The plastic bag in which the new printhead cleaner comes in
can be used to dispose of the old printhead and printhead
cleaner.
1. Insert each pr inthead
cleaner in to the
correct color slot
location, in the s ervice
station, in the direction
indicated by the arrow
shown here.
MAINTAIN THE INK SYSTEM
2. When the printhead
cleaner has been pushed
all the way in, press
inwards and downwards
as indicated by the arrow
shown here, until it clicks
into place. The frontpanel will not register the
new printhead cleane r
until the right hand door
is closed.
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92 - Maintain The Ink System Printhead Cleaner Installation
3. When you have inserted the printhead cleaner(s) into the
printer, close the door.
NOTE: The pr inter needs all the ink cartridges, printheads and
printhead cleaners installed before it can continue.
4. If paper is not loaded, the front-panel will instruct you to
load the paper.
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93 - Maintain The Ink System After Replacing a Printhead and Printhead Cleaner
After Replacing a Printhead and Printhead Cleaner
The alignment procedure requires an A1 or D-size paper
width.
When the front-panel displays Ready, you are ready to print.
NOTE: Make sure the printer window and the right door are
closed after you replace the HP supplies. The printer will not
print while these are open.
MAINTAIN THE INK SYSTEM
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94 - Maintain The Ink System After Replacing a Printhead and Printhead Cleaner
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Change the Ink System 4
Ink System Removal, 96
Ink System Installation, 113
Troubleshooting, 130
Troubleshooting, 130
CHANGE THE INK SYSTEM
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96 - Change The Ink System Ink System Removal
Ink System Removal
About the Ink System
The ink system tubes must be handled with care.
When changing from one ink system to another you
must replace the wh ole ink system from one type to
the other (Ink Tubes, Printheads, Printhead
Cleaners and Ink Cartridges).
Make sure al l th e co mponents o f t he in k syste m y ou
are going to install have the same identification
symbol.
WARNING Make sure the printer wheels are locked
(the brake lever is p ressed down on each
wheel) to prevent the printer from moving.
Ink System Removal Animati on
NOTE: Before starting the procedure for removing the Ink
System it is highly recommended that you first view the
animation of this procedure provided on the HP Designjet
5000/5000PS Using Your Printer CD.
Use the following procedure to run the Ink System Removal
animation:
1. Insert the HP Designjet 5000/5000PS Using Your Printer
CD-ROM in the computer's CD-ROM drive
2. From the welcome screen select “How do I Switch Ink
Types”.
3. Press the go to topic button to display the correct topic in
the HP Designjet 5000/5000PS User’s Guide.
4. Click on the Remove Ink System hypertext link and then
click on the animation icon to run the animation
for Ink System Removal.
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97 - Change The Ink System Ink System Removal
Removing the Ink Supplies
Use the following procedure to remove the ink supplies from
your printer.
1. Press the TOP key on the front-panel to go to the main
menu.
2. Select the Printer Setup
Menu on the front-panel
by us i n g t he ↑ and ↓ keys,
and then press the
ENTER key.
3. From the Printer setup
opt io ns select “Utilities” and
press the ENTER key.
CHANGE THE INK SYSTEM
4. From the Utilities menu
select the “Replace Ink
System” option and press
the ENTER key.
5. Select YES to replace the
ink system.
6. The printer moves the
carriage into the correct
position. When this is
finished the front-panel
displays:
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98 - Change The Ink System Ink System Removal
7. Lift the window and locate the carriage assembly 8. Pull up and release the latch on top of the carriage
Window
Carriage
assembly.
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