HP Designjet 500, Designjet 800 Pocket Guide

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how do I…

pocket guide

hp designjet 500 series printers hp designjet 800 series printers

Contents—How Do I...

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Navigate the Front Panel 4

The Front-Panel Display 4 Alphabetical List of Front-Panel Menus 6 Examples of How to Use the Front Panel 17

Manage Prints 23

Cancelling a Page that is Being

Printed 23

Cancelling the Drying Time for a

Printed Page 24

Managing Pages that have Not Yet

been Printed 25

Prioritizing a Job in the Queue

(“Move to Front”) 27

Deleting a Job from the Queue 27

Manage Prints (continued)

Making Copies of a Job in the

Queue 28

Avoiding Paper Waste by Nesting

Pages 29

Replace Ink Cartridges and

Printheads 31

Replacing Ink Cartridges 33 Replacing Printheads 36

Load a Sheet of Paper 45

Unloading a Sheet of Paper 52

Load a Roll of Paper 53

Installing a New Roll on the

Printer 53 Loading a Roll of Paper 56 Unloading a Roll of Paper 62

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Information...

You can find more about the following topics in the User’s Reference

Guide, which is on the Using Your Printer CD:

• Paper types; more about loading

• Ink supplies

• Page formatting

• Printer configuration

• Care of your printer

• Accessories

• More about solving problems

• General index; Glossary of terms.

Many of the procedures in the User’s Reference Guide are animated.

You may also find other information about HP DesignJet printers, associated software and support on the HP websites at:

www.hp.com/go/designjet

www.designjet-online.com.

See the other side of this Pocket Guide for information about troubleshooting problems.

Hewlett-Packard Company, Inkjet Commercial Division, Avda. Graells, 501, 08190 Sant Cugat del Vallès, Barcelona, Spain

The Front-Panel Display

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The panel on the front of your printer is the principal way of changing the printer’s behavior, apart from controls provided by the software you use.

Up (∆) and Down (∇) keys

Display area Action keys

4 The Front-Panel Display

Display-Area Keys

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• Up (∆) and Down (∇) let you navigate

through the items in a menu list. If there are more options than can be shown on the front panel, a vertical scroll bar appears on the right side of the panel. If further choices can be made for a menu item, the symbol “ ” appears to its right. A selected setting is shown by a tick (“√”).

• Menu takes you to the main screen. It

cancels selected by pressing Enter.

• Back takes you to the previous screen,

also cancelling selected with Enter.

• Enter selects the item in the menu list and

makes it current. If there are further

any choices that have not yet been

any choices not yet

The Front-Panel Display 5

selections to be made, Enter takes you to them, shown by the arrows ( that starts on page 6.

→) in the table

Display-Area Screen: Menu Icons

There are four main front-panel menus, each with a different icon highlighted. You can always reach a main menu by pressing Menu and then scrolling (∆ or ∇).

Paper

Ink

Job man agement

Set-up

Action Keys

• Cancel cancels the current operation

(printing or preparing for printing).

• Form Feed and Cut causes a sheet to be

ejected or the roll to be advanced and cut.

navigate the front panel

Alphabetical List of Front-Panel Menus

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Key to the List of Front-Panel Menus

On pages 7 through 16 are the printer’s frontpanel menus, listed alphabetically. The key to the list is on the right.

In the User’s Reference Guide (on the Using Your Printer CD) they are listed

according to the structure of the menus.

For examples of how to use the menus, see page 17.

Note: PostScript functions in the HP DesignJet 500PS printer are available through the supplied PostScript driver, and are not available from the printer’s front panel.

6 Alphabetical List of Front-Panel Menus

There is more in this Pocket Guide on

the page indicated in black or in red if it

is on the reverse (“The Problem Is...”).

There is more in the User’s Reference Guide, some sections with animations.

Only available when PostScript or HP-GL/2 is available on the printer (HP DesignJet 500 [with HP-GL/2 Accessory card], 800 and 800PS printers).

Only available when PostScript is available on the printer (HP DesignJet 800PS printer).

Only available when HP-GL/2 is available on the printer (HP DesignJet 500 [with HP-GL/2 Accessory card], 800 and 800PS printers).

→ Advance

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calibration

→ Align

printheads

→ Altitude

→ Page format→ Size→ ANSI sizes

→ Graphic language→ Automatic

[HP DesignJet 800 series printers only]

→ Page format→ Size→ Automatic

→ PS settings→

Encoding→ Automatic

→ Print quality→ Best

→ I/O setup→ Appletalk

Card ID→ (depends on card)

→ Page format→ Size→ ARCH sizes

→ PS settings→

Encoding→ ASCII

→ Drying time→ Automatic

Alphabetical List of Front-Panel Menus 7

→ Advanced options→ Best quality

settings

→ PS settings→

Encoding→ Binary

→ Color settings→

Color/Monochrome→ True Black

→ Front Panel→ Buzzer (on/off)

navigate the front panel

→ Color calibration→ Calibrate now

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→ Color calibration

→ Replace Ink

cartridges

→ Color settings→ CMYK

→ Calibration

(paper advance)

→ Graphic Language→ CALS/G4

[HP DesignJet 800 series printers only]

→ Queue/copies→ Cancel

# Jobname→ (print in progress

or waiting) [HP DesignJet 800 series printers only]

→ I/O setup→ Card ID

→ I/O setup→ Card setup

→ Information→ Ink cartridges

8 Alphabetical List of Front-Panel Menus

→ Color settings→ Color/

Monochrome

→ Color calibration

→ Color settings

(RGB, CMYK, etc.)

→ Color settings→

Rendering intent→ Colorimetric

→ Front Panel→ Contrast

→ Queue/copies→ Reprints/

# Jobname→ copies [HP DesignJet 800 series printers only]

→ Cutter (on/off)

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→ Defects in

images (Troubleshooting)

→ HP-GL/2 settings→ Define palette

→ Drying time

(none, automatic, manual)

→ PS settings→ Encoding

(ASCII, Binary, Automatic)

→ Log→ Errors

→ Queue/copies→ Delete (print

# Jobname→ already printed) [HP DesignJet 800 series printers only]

→ Advanced options→

Best quality settings→Maximum detail

→ Color settings→

CMYK→ DIC

→ I/O setup→ DNS name

Card ID→ (depends on card)

→ Advanced options→

Optimize for→ Drawings/text

Alphabetical List of Front-Panel Menus 9

→ Color settings→

CMYK→ Euroscale

→ Page format→ Size→ Extra print sizes

→ Advance calibration Restore factory

settings

→ Print quality→ Fast

→ Advanced options→ Fast quality

settings

[HP DesignJet 800 series printers only]

navigate the front panel

→ PS settings→

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PS Scale→ Fit to page

→ Front Panel

(language, buzzer, contrast)

→ Graphic language

(PS, HP-GL/2, CALS/G4, Automatic)

[HP DesignJet 800 series printers only]

→ Color settings→

Color/Monochrome→ Grayscale

→ Help

→ Graphic Language→ HP-GL/2

[HP DesignJet 800 series printers only]

→ HP-GL/2 settings

→ I/O setup→ HW address

Card ID→ (depends on card)

10 Alphabetical List of Front-Panel Menus

→ I/O setup

→ I/O setup→ I/O timeout

→ Image quality

(Troubleshooting

→ Advanced options→

Optimize for→ Images

→ Information (ink

cartridges, printheads)

→ Printer

Information

→ Information→ Ink cartridges

Replace Ink

cartridges

)

Ink menu

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→ Information→

Ink cartridges→ Ink levels

→ Page format→ Size→ Inked area

→ I/O setup→ IP address

Card ID→ (depends on card)

→ Page format→ Size→ ISO sizes

→ Page format→ Size→ JIS sizes

→ Graphic Language

[HP DesignJet 800 series printers only]

→ Front Panel→ Language

(national)

→ Load roll

→ Load sheet

Job management

Queue/copies→ Job name (and

number of copies)

[printers with formatter card only]

Alphabetical List of Front-Panel Menus 11

→ Log

(printheads, errors)

→ Drying time→ Manual

→ Select paper

( Media) type

navigate the front panel

→ HP-GL/2 settings→ Merge (on/off)

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→ Page format→ Mirroring

→ Color settings→ Color/

Monochrome

→ Queue/copies→ Move print to

# Jobname→ top [HP DesignJet 800 series printers only]

→ Color settings→

CMYK→ Native CMYK

→ Color settings→

RGB→ Native RGB

→ Nest settings→ Nest (on/off)

[HP DesignJet 800 series only]

12 Alphabetical List of Front-Panel Menus

→ Nest settings→ Nest

wait time

[HP DesignJet 800 series printers only]

→ Print quality→ Normal

→ Advanced options→ Optimize for

(drawings/text/images)

→ Page format→ Size→ Oversize prints

→ Page format

→ HP-GL/2 settings→ Palette

(define, select)

Paper (load, type)

→ Page format→ Paper size

→ Select paper type

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→ Advance calibration→ Pattern

(create, measure)

→ HP-GL/2 settings→

Define palette→...→ Pen width, color

→ Color settings→

Rendering intent→ Perceptual

→ Graphic Language→ PostScript

[HP DesignJet 800PS printers only]

→ Queue/copies→

# Jobname→ Print cancel

[HP DesignJet 800 series printers only]

→ Page format→ Print (paper) size

Alphabetical List of Front-Panel Menus 13

→ Print quality

(best, normal, draft; also Set-Up→Advanced Options)

→ Print quality

(poor) (Troubleshooting)

→ Page format→ Size→ Printed area

– see Inked area

→ Printer

information

→ Information→ Printheads

→ Printheads

(align, replace)

→ PS settings→ PS scale

(PostScript)

navigate the front panel

→ Print Quality

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(best, normal, draft)

→ Quality of

images (Troubleshooting)

→ Queue

(on/off)

[HP DesignJet 800 series printers only]

→ Queue/

copies

[HP DesignJet 800 series printers only]

→ Advanced options→

Fast quality settings→ Reduced speed [HP DesignJet 800 series printers only]

→ Color settings→ Rendering intent

14 Alphabetical List of Front-Panel Menus

→ Replace ink

cartridges

→ Replace

printheads

→ Queue/copies→ Reprints/

# Jobname→ copies

→ I/O setup→ Card

setup→ Advanced→ Reset card

→ Color settings→ RGB

→ Roll

(load, unload)

→ Page format→ Rotate (0°, 90°,

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→ Color settings→

Rendering intent→ Saturation

→ PS settings→ PS Scale

(PostScript)

→ Select paper type

→ Sheet

→ Page format→ Size (of paper)

→ Page format→ Software

Size→ (Automatic)

180°, 270°)

(load, unload)

Alphabetical List of Front-Panel Menus 15

→ Advanced options→

Fast quality settings→Reduced speed [HP DesignJet 800 series printers only]

→ Color settings→

RGB→ sRGB

→ Color settings→

CMYK→ SWOP

→ Advanced options→

Optimize for→ Drawings/Tex t

→ I/O setup→ I/O Timeout

→ Color settings→

CMYK→ TOYO

→ Troubleshooting

(image quality)

→ Select paper type

navigate the front panel

→ Unload roll

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→ Unload

sheet

→ Nest settings→ Wait time

16 Alphabetical List of Front-Panel Menus

Examples of How to Use the Front Panel

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The keys you should press on the front panel are highlighted here in yellow.

Setting the Ink-Drying Time to Two Minutes

1 From the table on page 9, the menu

structure is shown as:

→ Drying time

2 Starting from the main Paper menu, press

the Down key (∇) once...

...until the Ink menu ( ) is highlighted

Examples of How to Use the Front Panel 17

( ); then press the Enter key...

...to enter the Ink menu:

navigate the front panel

The scroll bar at the right indicates that the

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list of available options is longer than can be displayed at a time.

3 Press the Down key (∇) several times until

Drying time is highlighted.

The number of times you have to press the Down key depends on:

• which model of printer–HP DesignJet

500 or 800 series,

• whether you have an accessory card

installed on an HP DesignJet 500 series printer,

• which options were recently used.

18 Examples of How to Use the Front Panel

4 Then press Enter. 5 Press Down (∇) twice to highlight Manual,

and then press Enter again...

...to select Manual drying time:

6 Press the Up key (∆) to change the drying

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time selection from 1 to 2 minutes. Then press Enter to set the two-minute drying time.

If the front-panel Buzzer is set On, there will be a short ‘beep’ to confirm the change. The value will be confirmed by a tick mark at the right (“√”).

Examples of How to Use the Front Panel 19

7 Finally, press the Menu key to return to the

main menu.

navigate the front panel

Printing Three Additional Copies of a Job that has Already been Printed

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This applies to HP DesignJet 800 and 800PS printers only; see page 22 for the HP DesignJet 500 Series with an Accessory card.

Ensure that the highlighting is on Queue/ copies, by pressing the Up (∆) or Down

key (∇) if necessary.

1 From the table on page 8, the menu

structure is shown as:

→ Queue/Copies

2 Starting from the main Paper menu, press

the Down key (∇) twice until Job

management ( ) is highlighted ( ); and then press Enter to enter the Job

management menu.

20 Examples of How to Use the Front Panel

3 Press Enter to enter the Queue/copies

menu.

You will see a list of jobs that are in the print queue. Jobs that have already been printed have negative numbers; jobs that

are waiting to be printed have positive

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numbers.

Suppose the list of jobs are as shown in the diagram. The job that is currently being printed is number 0, whose job name is “Job #7”.

4 Suppose that the job you want to print

again is number -2, “piston.gif”. Press Up (∆) or Down (∇) sufficient times to highlight it; and then press Enter to select this job.

Examples of How to Use the Front Panel 21

5 The options available for the job are listed;

select Reprints and press Enter again.

6 Press the Up key (∆) to select three

reprints, and then press Enter to set the number of reprints to 3;

the earlier screen is shown, with available options.

The reprint is automatically moved to the front of the queue.

navigate the front panel

7 Finally, press the Menu key to return to the

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top-level menu.

See page 25 for more about Queueing

and Nesting prints.

Reprints with the HP DesignJet 500 Series Printers

You must have an accessory card installed in an HP DesignJet 500 Series printer to obtain extra copies; proceed as follows:

1 With Job management highlighted ( ),

press Enter.

You can navigate to any of the

settings in the table that starts

on page 6 in a similar way.

22 Examples of How to Use the Front Panel

2 You will either see the message Queue is

empty, or the name of your job. In the

latter case, press Enter to see the options available (including Reprints), and continue as in Step 5 on page 21.

Cancelling a Page that is Being Printed

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1 Press the Cancel key on the front panel.

The printer advances the paper as though the print were finished.

Cancelling a Page that is Being Printed 23

A multi-page job or a big file may take longer to stop printing than other files.

Cancel key

manage prints

Cancelling the Drying Time for a Printed Page

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Use caution when performing this procedure as an image which has had insufficient time to dry could get damaged.

1 Press the Form Feed and Cut key on the

front panel.

24 Cancelling the Drying Time for a Printed Page

2 The printer will release the paper and it will

fall into the paper bin.

Managing Pages that have Not Yet been Printed

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Queueing and nesting are only available on the HP DesignJet 800 Series. (On the 500 Series, you can obtain reprints if an accessory card is installed; see page 22).

Change the Queueing setting by selecting Queue On or Off from the Job Management

( ) menu.

To change the Nesting setting, see page 30, Turning Nesting On and Off.

If the printer is turned off with unprinted files in the queue, the files are lost and must be resent.

With Queueing Turned ON

When Queueing is On and the printer receives print files, the files are stored in the queue in the

Managing Pages that have Not Yet been Printed 25

order they are received. If Nesting is Off, the files are printed as soon as possible, in the order they are received. If Nesting is On, files are printed when the time-out period expires or there are enough files to fill a page width. You can reprint files which have already been printed. See also page 29, Avoiding Paper Waste by Nesting Pages.

• You can send pages to the printer without

waiting for the current page to finish printing.

• Pages are stored in the queue in the order

they are received.

• You can manipulate the pages in the queue,

for example prioritizing them and reprinting them.

• You can use nesting, the printer’s paper-

manage prints

saving feature (see page 29).

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• While one page is printing, the printer will

accept and start processing the next file.

With Queueing Turned OFF

If Queueing is Off and the printer receives files, they are printed as they are received, and are not stored in the queue. Nesting settings have no effect.

• Files are printed as they are received, and are

not stored in the queue.

• The printer will not accept another file sent

from the computer until the current page has finished printing and the printer is ready.

• You cannot use nesting.

If you turn queueing off while pages are still in the queue, they will be printed and (if nesting is on) nested, until the queue is empty.

26 Managing Pages that have Not Yet been Printed

Position in Queue

The job currently being printed is in position 0. The next job to be printed is in position 1, the one after in position 2, and so on. The previous job printed is in position –1, the one before that in position –2, and so on.

up to 16 jobs

–3

–2

–1

jobs already printed

current job

jobs yet to be printed

Prioritizing a Job in the Queue

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(“Move to Front”)

To make any job in the queue the next one to be printed, select it and choose Move to front.

If nesting is turned on (see page 29, Avoiding Paper Waste by Nesting Pages) the prioritized job may still be nested with others. If you really want this job to be printed next and on its own on the roll, then first turn Nesting Off and then use Move to front to move it to the top of the queue.

Managing Pages that have Not Yet been Printed 27

Deleting a Job from the Queue

Under normal circumstances, there is no need to delete a job from the queue after printing it, as it will just “fall off the end” of the queue as more files are sent. However, if you have sent a file in error and want to avoid any chance of it being reprinted, you can delete it by selecting it and choosing Cancel.

To remove a job that has not yet been printed, simply identify it by its position in the queue (see page 26, Position in Queue) and delete it, by choosing Cancel and pressing the Enter key.

If the job is currently being printed (its queue position is 0), and you want both to cancel the job and to delete it from the queue, first press the Cancel key and then cancel it from the queue.

manage prints

Making Copies of a Job in the Queue

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Has the job already

been printed?

Yes

In all cases, the job must still be in the queue.

What to do

Use Reprints

(see right)

Use Copies

(see right)

28 Making Copies of a Job in the Queue

Copies and Reprints

Having selected the job and chosen Copies or Reprints (from the Job Management (

menu), use the scrolling keys to specify the number of copies required, and press Enter. The number you enter is the actual number of pages to be printed; for example, choosing 2 for a page not yet printed means you will get the one original and one additional; choosing 2 for a page already printed once will result in a total of three (the original one and two more). The maximum number you can specify is 99.

• The setting you specify in this option overrides

any value set by your software.

• If Rotate was on when you sent the file, every

copy will be rotated also.

)

Avoiding Paper Waste by Nesting Pages

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Nesting can only be used with roll paper. Nesting means placing pages side-by-side on the

paper (rather than one after the other), to avoid wasting paper.

The Printer Tries to Nest Pages When...

• The printer is loaded with roll paper rather

than sheet paper; and

• In the front-panel menus,

default). See page 25, Managing Pages that have Not Yet been Printed; and

• In the front-panel menus,

set to a value from 1 to 99 minutes). See page 30, Turning Nesting On and Off.

Queue is On (the

Nest is On (that is,

Avoiding Paper Waste by Nesting Pages 29

To be in the Same Nest, Pages Must Satisfy All the Following Conditions...

• All must be Color or all Grayscale.

Grayscale may include a color page rendered in grayscale.

• All must be at the same dots-per-inch setting.

• All have the same print quality setting (Best,

Normal, Draft).

• All have the same Margin sizes.

• All must be HP-GL/2 prints or all PostScript.

• All must have the same Page accuracy.

Nesting does not cause any automatic rotation of pages.

manage prints

Turning Nesting On and Off Which Pages cannot be Rotated?

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Apart from obvious physical limitations on the roll,

Nest Setting

Selected

Off The printer will not nest pages.

99, ... 2, 1 The number represents the number of minutes that the printer waits, after receiving a file, before it starts printing.

Printer’s Response

Choose one of these values if you want to use the least amount of paper. The printer will search all through the queue for suitable pages. It will nest the pages according to an algorithm that, for most combinations of page sizes, saves the most paper. The resulting nesting pattern may still vary, depending on the size of the first page.

30 Avoiding Paper Waste by Nesting Pages

any HP-GL/2 page containing raster data will not be rotated.

+ 78 hidden pages