Gateway FHX2303L, HX2003L, KX1853, KX1903, KX1953 Quick Start Manual

User’s Manual

Gateway NE572/NV572

- 1

TABLE OF CONTENTS

Starting your computer 4

Wireless connection ........................................... 4

Registration ........................................................ 5

Software installation ........................................... 6

Recovery ............................................................ 6

Having trouble? .................................................. 6

Computer Basics 8

Safety and comfort ............................................. 8

Safety precautions ...................................... 8

Health precautions .................................... 11

Getting to know your computer 14

Top view - display ............................................ 15

Top view - keyboard ......................................... 16

Front view......................................................... 17

Left view ........................................................... 18

Right view......................................................... 20

Base view......................................................... 22

Using the keyboard 24

Lock keys and numeric keypad........................ 24

Special keys.............................................. 25

Windows keys .................................................. 28

Touchpad 29

Touchpad basics .............................................. 29

Touchpad gestures .......................................... 30

Upgrading your computer 31

Expanding through options .............................. 31

Connectivity options.................................. 31

Power supply 36

AC power adapter ............................................ 36

2 - Table of Contents

Battery pack..................................................... 37

Battery pack characteristics ..................... 37

Replacing the battery pack....................... 39

Installing or removing the battery pack .... 39

Charging the battery................................. 40

Checking the battery level ........................ 40

Optimizing battery life............................... 41

Battery-low warning.................................. 41

Power management 43

Saving power................................................... 43

Software 46

Using Windows and your software .................. 46

Internet security offer ............................... 46

Gateway Recovery Management............. 46

Internet 47

First steps on the net ....................................... 47

Protecting your computer ......................... 47

Choose an Internet Service Provider ....... 47

Network connections................................ 49

Surf the Net! ............................................. 53

Security .................................................... 53

Recovery 62

Creating a recovery backup............................. 62

Creating a drivers and applications backup..... 66

Recovering your system .................................. 69

Reinstalling drivers and applications........ 70

Returning to an earlier system

snapshot................................................... 73

Returning your system to its factory

condition................................................... 74

Recovering from Windows ....................... 75

Recovering from a recovery backup ......... 79

Copyright © 04/2013. All Rights Reserved.
Gateway NE572/NV572 User’s Manual

Original Issue: 19 April 2013

Visit registration.gateway.com and discover the benefits of being a customer of
Gateway.

Remark: All images are for reference purposes only. Actual configuration may vary.

Frequently asked questions 83

Tips and hints for using Windows 8 ................. 86

Three concepts you might want to

keep in mind.............................................. 86

How do I access the charms? ................... 86

How do I get to Start? ............................... 86

How do I jump between apps?.................. 87

How do I turn off my computer?................ 87

Why is there a new interface?................... 87

How do I unlock my computer?................. 88

How do I personalize my computer?......... 88

I want to use Windows in the way
that I'm used to - give me my

desktop back! ........................................... 89

Where are my apps? ................................ 89

What is a Microsoft ID (account)? ............ 91

How do I add a favorite to Internet

Explorer?.................................................. 91

How do I check for Windows

updates? .................................................. 92

Where can I get more information?.......... 92

Regulatory information 93

Environment 111

Software license 114

Index 117

Table of Contents - 3

STARTING YOUR COMPUTER

Thank you for purchasing this Gateway computer!
This guide has been designed to introduce you to the features of your

computer and assist in your computing experience.
After setting up and starting your computer, as shown in the setup

instructions, it will ask you questions that will help you connect to the
Internet. Your computer will then configure installed software.

WIRELESS CONNECTION

To connect to a wireless network, first check the wireless features of your
computer are on, and that the router or modem you want to connect to is
also correctly configured.

• If wireless is not on, press the Windows key ( ) + W, type "Wireless"
and then click on Wireless. Click the toggle switch under Wi-Fi to
enable the wireless connection. Click again to disable.

• To connect to a network, press the Windows key ( ) + W, type
"Wireless" and then click on Connect to a network. Select your
network and enter the password if required.

• After a short delay, your computer should connect to the Internet.

If your network is not detected, or your computer does not connect to the
Internet, please refer to your ISP or router’s documentation. After your
computer starts and you can use it, open Internet Explorer and follow the
instructions.

4 - Starting your computer

Alternatively, use a network cable to connect directly to a network port
on your router. Please refer to your ISP or router’s guide.

REGISTRATION

When using your computer for the first time, it is recommended that you
register it. This gives you access to some useful benefits, such as:

• Faster service from our trained representatives.

• Membership in the Gateway community: receive promotions and
participate in customer surveys.

• The latest news from Gateway.

How to register

During the initial startup of your computer, a window will invite you to
register. Please fill in the information and click Next. The second window
you'll see contains optional fields that will help us to provide you with a
more personable customer service experience.

Another option

Another way to register your Gateway product is to visit our website at
registration.gateway.com. Choose your country and follow the simple
instructions.

After registering, you will be sent a confirmation email with important
information that you should keep in a safe place.

Starting your computer - 5

SOFTWARE INSTALLATION

Your computer will automatically install software and prepare your
computer for use. This may take some time, please do not turn off your
computer; wait until the installation has finished.

RECOVERY

You should create recovery discs as soon as you are able. The Gateway
Recovery Management program allow you to create recovery discs and

then to restore or reinstall applications and drivers provided by Gateway.

HAVING TROUBLE?

Gateway provides several options to support your purchase.

Gateway support

Make sure you write down your computer serial number, date and place of
purchase and model name on the area provided in this guide; save your
proof of purchase. Before you call us, please write down any error
message that accompanies the problem, and have the computer in front of
you and switched on if possible. Having these items to hand when
contacting us will ensure better and quicker service.

Gateway website

Remember to visit www.gateway.com - Check out the support section for
up-to-date information, help, drivers and downloads.

6 - Starting your computer

Warranty and contact information

You can find information about the warranty for your computer and how to
contact technical support in your computer’s Warranty.

Starting your computer - 7

COMPUTER BASICS

SAFETY AND COMFORT

Safety precautions

Please follow the guidelines below to use your computer comfortably and
to avoid health problems.

Computer environment

Make sure that the computer:

• Is used on a stable surface, stand or table. A fall can seriously damage
the computer.

• Is not used on a surface that vibrates, or used when taking part in sport,
exercise or other activities in a dynamic environment. Vibration or
movement can loosen fastenings, damage internal components and
even cause battery leakage.

• Is away from direct sunlight and sources of heat.

• Is away from magnetic fields or any device generating static electricity.

• Is kept at least 30 centimetres (one foot) away from a mobile phone.

• Is not in a dusty or damp environment.

• Is not used near water. Never spill liquids of any kind on or into your
computer.

• Is not placed on a carpet or any other surface that may have an
electrical charge.

8 - Computer Basics

Please note

• Slots and openings are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These
openings must not be blocked or covered. The openings should never
be blocked by placing the product on a bed, sofa, rug or other similar
surface. This product should never be placed near or over a radiator or
heat register, or in a built-in installation unless proper ventilation is
provided.

• Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short-out parts that could
result in a fire or electric shock. Never spill liquid of any kind onto or into
the product.

• To avoid damage of internal components and to prevent battery
leakage, do not place the product on a vibrating surface.

• Never use it under sporting, exercising, or any vibrating environment
which will probably cause unexpected short current or damage rotor
devices, HDD, optical drive, and even exposure risk from lithium battery
pack.

Cables

Make sure that:

• Cables are not strained and that there is no risk of people walking or
tripping over them.

• Other devices do not crush the cables.

Computer Basics - 9

• The power cable is connected to the computer before connecting the
power cable to the AC power outlet.

• The power cable is unplugged from the power outlet before
disconnecting the power cable from the computer.

• Three-pin power cords are connected to a grounded power outlet.

• The power outlet is easily accessible and as close to the computer as
possible (do not overload it with too many adapters).

If your computer uses an external AC adapter:

• Do not cover or place objects on the AC adapter. Allow the adapter to
cool properly during use by keeping it clear of objects.

• Only use the AC adapter that is supplied with your computer. Although
other adapters may look similar, using them can damage your computer.
If a replacement is required, use only parts certified for use with your
computer.

Cleaning your computer

• Always unplug your computer from the power outlet before cleaning it.

• Do not use liquid or aerosol cleaners, use a damp cloth instead.

• Never spray cleaning product directly on the screen.

• If you spill liquid on your computer, switch it off immediately, unplug the
AC adapter, remove the battery and make sure it is completely dry
before switching it on again. Wait overnight if necessary.

Note: If your computer includes slots for memory cards or expansion
devices, plastic ’dummies’ may be installed in the card slots. Dummies

10 - Computer Basics

protect unused slots from dust, metal objects or other particles. Save
the dummies for use when no cards are in the slots.

Servicing your computer

Do not attempt to service your computer yourself, as opening or removing
covers may expose you to dangerous voltage or other risks. Refer all
servicing to qualified service personnel.

Unplug your computer from the wall outlet and refer servicing to qualified
service personnel when:

• the power cord or plug is damaged, cut or frayed,

• liquid was spilled into the product,

• the product was exposed to rain or water,

• the product has been dropped or the case has been damaged,

• the product exhibits a distinct change in performance,

• the product does not operate normally after following the operating
instructions

Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician
to restore the product to normal condition.

Health precautions

• The bottom surface, areas around ventilation openings and AC adapter
may get hot. To avoid injury, ensure they do not come in contact with
your skin or body.

Computer Basics - 11

• Your device and its enhancements may contain small parts. Keep them
out of the reach of small children.

• The computer and accessories may contain small parts. Keep them out
of the reach of small children.

• If you work or play for hours at a time, then make sure you take regular
breaks. Look away from the computer's screen once in a while. Do not
use your computer if you are tired.

• Arrange your computer so that you can work in a natural and relaxed
position. Place items that you use frequently within easy reach.

• Position your computer directly in front of you for increased safety and
comfort. Ensure that your keyboard and touchpad are at a comfortable
height. The screen should be about 45-70 cm (18-30 inches) from your
eyes.
If you use your computer for long periods while sitting at a desk, invest
in an external keyboard for improved comfort.

• To protect your hearing, when using speakers or headphones, increase
volume gradually until you can hear clearly and comfortably; do not
increase the volume level after your ears have adjusted. Do not listen to
high volumes for extended periods. Do not increase the volume to block
out noisy surroundings; decrease the volume if you cannot hear people
speaking near you.

• The computer’s underside, power adapter and the air from
ventilation slots may become hot during use. Avoid
continuous body contact and do not place the computer on
your lap while it is operating.

12 - Computer Basics

• Ensure that the computer’s ventilation slots and openings are never
obstructed or covered. Do not place the computer on a soft surface
(such as a carpet, chair or bed) that may block ventilation slots.

• Do not push objects of any kind into ventilation or case slots as they
may touch dangerous voltage points or short-out parts that may result in
a fire or electric shock.

• Some disorders of the hands, wrists, arms, neck, shoulders, legs and
back may be associated with, or aggravated by certain repetitive
actions. To reduce your risk of developing these disorders, type with
your wrists straight and your hands and wrists floating above the
keyboard. If you experience periods of pain, tingling, numbness or other
discomfort, please contact your doctor.

• We advise that parents monitor the use of games by their children. If you
or your child experience any of the following symptoms: dizziness,
blurred vision, eye or muscle twitches, loss of consciousness,
disorientation, any involuntary movement or convulsion, IMMEDIATELY
discontinue use and consult your doctor. This may happen even if the
person has no medical history of epilepsy.

Computer Basics - 13

GETTING TO KNOW YOUR

COMPUTER

After setting up your computer, as illustrated in the setup instructions, let
us show you around your new Gateway computer.

Gateway NE572/NV572

14 - Getting to know your computer

TOP VIEW - DISPLAY

1

2

3

# Icon Item Description

Web camera for video communication.

1 Webcam

A light next to the Webcam indicates that the
webcam is active.

2 Display screen

3 Microphone Internal microphone for sound recording.

Also called Liquid-Crystal Display (LCD),
displays computer output.

Getting to know your computer - 15

TOP VIEW - KEYBOARD

1

2

3

4

# Icon Item Description

1

Power button /
indicator

2 Keyboard

3 Touchpad

4

16 - Getting to know your computer

Click buttons (left
and right)

Turns the computer on and off. Indicates the
computer's power status.

For entering data into your computer.

- See "Using the keyboard" on page 24.

Touch-sensitive pointing device which
functions like a computer mouse.

- .See "Touchpad" on page 29.

The left and right side of the button function as
left and right selection buttons.

FRONT VIEW

1 2

# Icon Item Description

Accepts Secure Digital (SD) cards.

1 Card reader

Power indicator Indicates the computer's power status.

Battery indicator

2

HDD indicator Indicates when the hard disk drive is active.

- Push to remove/install the card. Only one
card can operate at any given time.

Indicates the computer's battery status.

- Charging: The light shows amber when the
battery is charging.

- Fully charged: The light shows blue when in
AC mode.

Communication
indicator

- Note: The front panel indicators are visible even when the computer cover is closed.

Indicates the computer’s wireless connectivity
device status.

Getting to know your computer - 17

LEFT VIEW

21 3 754 6

# Icon Item Description

Kensington lock slot

1

2

3

Ventilation and
cooling fan

External display
(VGA) port

Connects to a Kensington-compatible
computer security lock.

- Wrap the computer security lock cable
around an immovable object such as a table
or handle of a locked drawer.
Insert the lock into the notch and turn the key
to secure the lock.
Some keyless models are also available.

Allows the computer to stay cool.

- Do not cover or obstruct the openings.

Connects to a display device (e.g., external
monitor, LCD projector).





4 Ethernet (RJ-45) port

5 HDMI port

18 - Getting to know your computer

Connects to an Ethernet 10/100/1000-based
network.

Supports high-definition digital video
connections.

# Icon Item Description

Connects to USB devices.

6 USB port

7

Headphones /
speaker jack

- If a port is black, it is USB 2.0 compatible, if
it is blue it is also USB 3.0 compatible (see
below).

Connects to audio line-out devices (e.g.,
speakers, headphones).

- Supports compatible 3.5 mm headsets with
built-in microphone (e.g. Acer smart
handheld headsets).

Information on USB 3.0

• Compatible with USB 3.0 and earlier devices.

• For optimal performance, use USB 3.0-certified devices.

• Defined by the USB 3.0 specification (SuperSpeed USB).

Getting to know your computer - 19

RIGHT VIEW

Note: Depending on configuration, your system may not be equipped
with an optical (CD/DVD) drive.

1 65432

# Icon Item Description

Connects to USB devices.

1 USB ports

2 Optical drive Internal optical drive; accepts CDs or DVDs.

- If a port is black, it is USB 2.0 compatible, if
it is blue it is also USB 3.0 compatible (see
below).

3

4

5

20 - Getting to know your computer

Optical disk access
indicator

Optical drive eject
button

Emergency eject
hole

Lights up when the optical drive is active.

Ejects the optical disk from the drive.

Ejects the optical drive tray when the computer
is turned off.

- Carefully insert a straightened paper clip to
eject the optical drive tray.

# Icon Item Description

6 DC-in jack Connects to your computer’s AC adapter.

Information on USB 3.0

• Compatible with USB 3.0 and earlier devices.

• For optimal performance, use USB 3.0-certified devices.

• Defined by the USB 3.0 specification (SuperSpeed USB).

Getting to know your computer - 21

BASE VIEW

1

2

3

# Icon Item Description

1 Battery release latch

Releases the battery for removal. Insert a
suitable tool and slide to release.

5

4

Memory
compartment

2

Hard disk bay

3 Speakers Deliver stereo audio output.

22 - Getting to know your computer

Houses the computer's main memory.

Houses the computer's hard disk (secured with
screws).

# Icon Item Description

4

Ventilation and
cooling fan

5 Battery bay Houses the computer's battery pack.

Allows the computer to stay cool.

- Do not cover or obstruct the openings.

Getting to know your computer - 23

USING THE KEYBOARD

The keyboard has full-sized keys and a numeric keypad, separate cursor,
Windows, function and special keys.

Lock keys and numeric keypad

Note: Information in this section may not apply to your computer.

The keyboard has three lock keys which you can toggle on and off.

Lock key Description

Caps Lock

Num Lock

The numeric keypad functions like a desktop numeric keypad.

Desired access Num Lock on Num Lock off

Number keys on
embedded keypad

When Caps Lock is on, all alphabetic characters typed
are in uppercase.

When Num Lock is on, the keypad is in numeric mode.
The keys function as a calculator (complete with the
arithmetic operators +, -, *, and /). Use this mode when
you need to do a lot of numeric data entry.

Type numbers in a normal
manner.

Control the cursor and
page view.

24 - Using the keyboard

Special keys

Your computer’s keyboard includes keys that activate special functions.
The function of each key is clearly marked with an icon.

Icon Function Description

Fn Hotkey for

second function

Activates a second function on certain keys. 

E.g. press the Fn key to activate the F1 to F12
keys.

Help Opens the help menu.

Backup Allows you to create backup copies of your

computer; either the entire system or only
selected files and folders. Create a regular
schedule or make copies whenever you want.

Communication Enables/disables the computer’s

communication devices.

Display toggle Switches display output between the display

screen, external monitor (if connected) and
both.

Screen blank Turns the display screen backlight off to save

power. Press any key to return.

Touchpad toggle Turns the internal touchpad on and off.

Play/Pause Play or pause a selected media file.

Using the keyboard - 25

Icon Function Description

Stop Stop playing the selected media file.

Previous Return to the previous media file.

Next Jump to the next media file.

Brightness down Decreases the screen brightness.

Brightness up Increases the screen brightness.

Social
Networking

Volume up Increases the sound volume.

Volume down Decreases the sound volume.

Speaker toggle Turns the speakers on and off.

26 - Using the keyboard

Opens the Social Networks application.

If this application is not installed, the key will
start your instant messenging application.

Hotkeys

The computer uses hotkeys (key combinations) to access function keys
and navigation commands.

To activate hotkeys, press and hold the Fn key (bottom left) before
pressing the other key in the hotkey combination.

Hotkey Function Description

Fn + Special keys

(see page 25)

Fn +

Function

Activates the F1 to F12 keys.

keys

Home Scrolls to the beginning of a document.
Fn + End Scrolls to the end of a document.
Fn + Page up Scrolls up a page in a document.
Fn + Page Down Scrolls down a page in a document.

Note: It is not necessary to press the Fn key to use the F1 to F12
function keys when starting your computer or when using the BIOS.



To swap the hotkey and special function of the F1 to F12 keys, change
the function key setting in the BIOS (to open the BIOS press F2 when
starting your computer, then select the Main menu and change

Function key behavior to Function keys).

Using the keyboard - 27

Windows keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key

Application
key

Pressed alone it returns to the Start screen. 

It can also be used with other keys for special

functions, please check Windows Help.

This key has the same effect as clicking the right

mouse button; it opens the application's context

menu.

28 - Using the keyboard

TOUCHPAD

TOUCHPAD BASICS

The touchpad controls the arrow (or 'cursor') on the screen. As you
slide your finger across the touchpad, the cursor will follow this
movement.

Press the left or right side of the button located beneath the touchpad to
perform selection and execution functions. These two areas are similar to
the left and right buttons on a mouse. Tapping on the touchpad is the
same as clicking the left side of the button.

Note: The touchpad is sensitive to finger movement; the lighter the
touch, the better the response.
Please keep the touchpad and your fingers dry and clean.

The cursor is controlled by some basic gestures:

• Single-finger slide: Slide a finger across the touchpad to
move the cursor.

• Single-finger tap: Lightly tap the touchpad with your finger, to
perform a 'click', which will select or start an item. Quickly
repeat the tap to perform a double tap or 'double click'.

• Drag: Press and hold the left side of the selection button, or tap twice
anywhere on the touchtap, then slide a second finger across the
touchpad to select all items in an area.



Touchpad - 29

TOUCHPAD GESTURES

Windows 8 and many applications support touchpad gestures that use
one or more fingers.

Note: Support for touchpad gestures depends on the active
application.

These allow you to control applications with a few simple gestures, such
as:

• Swipe in from edge: Access Windows tools
by swiping into the center of the touchpad
from the right, top or left.

• Swipe in from right edge: Toggle the charms.

• Swipe in from top edge: Toggle the app commands.

• Swipe in from left edge: Switch to the previous app.

• Two-finger slide: Swiftly scroll through web pages,
documents and playlists by placing two fingers on the
touchpad and moving both in any direction.

• Two-finger pinch: Zoom in and out of photos, maps and
documents with a simple finger-and-thumb gesture.

30 - Touchpad

UPGRADING YOUR COMPUTER

EXPANDING THROUGH OPTIONS

Your computer offers you many options for a complete computing
experience.

Connectivity options

Ports allow you to connect peripheral devices to your computer. For
instructions on how to connect different external devices to the computer,
read the following section.

Memory card reader

Memory cards are used in a wide selection of digital
cameras, PDAs, MP3 players and mobile phones.

Inserting a memory card

1. Align the card so that the connector points towards
the port, with the connectors facing down.

2. Carefully slide the card into the port. If you find you need to use any
force to insert the card, try reorientating the card slightly.

3. Push the card until it clicks into place. A few millimetres of the card will
extend from beyond the slot.

If the card contains some files, the Windows Auto Play window may
appear (this depends on the contents of the card) and ask you if you wish

Upgrading your computer - 31

to use a program to access the contents of the card. Select an option

3

2

1

here if it is appropriate, otherwise select Cancel. If the card contains no
files, or unknown files, a window will open showing the contents of the
card.

SD, SDHC and SDXC cards

Different types of SD cards cover different capacities, while using the
same overall design. SD cards contain up to 4 GB, SDHC cards contain
up to 32 GB, and SDXC cards can contain up to 2048 GB (2 TB). Your
computer provides an SDHC or SDXC compatible card reader.

Note: SDXC memory cards can only be used in an SDXC-compatible
reader; SD and SDHC cards can be used in either type.

Removing

a card from a memory card reader

1. Click on Show hidden icons
arrow in the Notification Area (next
to the clock).

2. Click on the Safely Remove
Hardware icon.

3. Click on Eject SD Card (or the
name of the device).

4. Wait until a Safe to Remove
Hardware message is displayed.

5. Remove the card.

32 - Upgrading your computer

Built-in networking

The built-in networking allows you to connect
your computer to an Ethernet-based network.

Connect an Ethernet cable from the Ethernet
(RJ-45) port on the chassis of the computer to
a network jack or hub on your network.





Universal Serial Bus (USB)

The USB port is a high-speed serial bus
which allows you to connect USB peripherals
without taking up system resources.

Certain computers may include one or more
USB 3.0 ports. These resemble standard
USB ports, except they include additional
internal connections and are blue. You may
use USB 3.0 compatible devices with these
ports to benefit from faster transfer speeds.

Video port

Connect to a monitor with a VGA or DVI port (the type of connection
supported depends on your computer’s configuration). The appropriate

Upgrading your computer - 33

cable is usually included with the monitor.
Follow these steps to connect an monitor to your computer:

1. Check that the computer is powered off and the monitor power switch is
turned off.

2. Attach the video cable to the monitor port on the computer. Secure the
cable connection with the screws provided.

3. Connect the monitor power cable and plug it into a properly grounded
wall outlet.

4. Follow any setup instructions in the monitor's user's guide.

5. Turn on power to the monitor, then the computer.

6. Make sure that the current resolution and refresh rate do not exceed the
specifications of the monitor. If necessary change the display settings
used by the computer.

Note: To access the display controls, press the Windows key ( ) +
W, type "Display" and then click on Display.

34 - Upgrading your computer

High-Definition Multimedia Interface (only for certain models)

HDMI (High-Definition Multimedia
Interface) is an industry-supported,
uncompressed, all-digital audio/video
interface. HDMI provides an interface
between any compatible digital audio/
video source, such as a set-top box,
DVD player, and A/V receiver and a
compatible digital audio and/or video
monitor, such as a digital television
(DTV), over a single cable.

Use the HDMI port on your computer to connect with high-end audio and
video equipment. Single cable implementation allows tidy setup and fast
connection.

Headphones and microphone

These two ports allow you to connect audio devices. Use the headphone
port to plug in stereo headphones or powered speakers. Plugging an
audio device to the headphone port disables the built-in speakers. Use the
microphone port to connect an external microphone for mono recording;
plugging in an external microphone disables the built-in microphone.

Upgrading your computer - 35

POWER SUPPLY

AC POWER ADAPTER

Your computer can use the supplied external power adapter (a power
'brick') to run on AC power. A power cable is provided that is appropriate
for the country where the computer was purchased.

The power adapter provides adequate power to run your computer and
recharge the battery pack at the same time.

Caution: Do not cover or place objects on the AC adapter.
Keeping the adapter clear of objects allows the adapter to cool
properly during use.

Only use the AC adapter that is supplied with your computer. Although
other adapters may look similar, using them can damage your computer.

36 - Power supply

Warning: The AC adapter and the underside of the computer can
become hot after prolonged use. This is normal, but may cause
injury with prolonged contact.

BATTERY PACK

The computer uses a battery pack that gives you extended use between
charges.

Battery pack characteristics

The battery pack has the following characteristics:

• Employs current battery technology standards.

• Delivers a battery-low warning.

The battery is recharged whenever you connect the computer to the AC
adapter. Your computer supports charge-in-use, enabling you to recharge
the battery while you continue to operate the computer. However,
recharging with the computer turned off results in a significantly faster
charge time.

The battery will come in handy when you travel or during a power failure. It
is advisable to have an extra fully-charged battery pack available as
backup. Contact your dealer for details on ordering a spare battery pack.

Maximizing the battery’s life

Like all other batteries, your computer’s battery will degrade over time.
This means that the battery's performance will diminish with time and use.

Power supply - 37

To maximize your battery’s life, you are advised to adhere to the
recommendations set out below.

Conditioning a new battery pack

Before you use a battery pack for the first time, there is a “conditioning”
process that you should follow:

1. Insert the new battery without turning the computer on.

2. Connect the AC adapter and fully charge the battery.

3. Disconnect the AC adapter.

4. Turn on the computer and operate using battery power.

5. Fully deplete the battery.

6. Reconnect the AC adapter and fully charge the battery again.

Follow these steps again until the battery has been charged and
discharged three times.

Use this conditioning process for all new batteries, or if a battery hasn’t
been used for a long time. If the computer is to be stored for more than
two weeks, you are advised to remove the battery pack from the unit.

Warning: Do not expose battery packs to temperatures below 0
°C (32 °F) or above 45 °C (113 °F). Extreme temperatures may
adversely affect the battery pack.

By following the battery conditioning process you condition your battery to
accept the maximum possible charge. Failure to follow this procedure will
prevent you from obtaining the maximum battery charge, and will also
shorten the effective lifespan of the battery.

38 - Power supply

In addition, the useful lifespan of the battery is adversely affected by the
following usage patterns:

• Using the computer on constant AC power with the battery inserted. If
you want to use constant AC power, you are advised to remove the
battery pack after it is fully charged.

• Not discharging and recharging the battery to its extremes, as described
above.

• Frequent use; the more you use the battery, the faster it will reach the
end of its effective life. A standard computer battery has a life span of
about 300 charges.

Replacing the battery pack

The notebook uses lithium batteries. Replace the battery with the same
type as that which came bundled with your product. Use of another battery
may present a risk of fire or explosion.

Warning: Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from
children. Follow local regulations when disposing of used
batteries.

Installing or removing the battery pack

Important! Before removing the battery from the unit, connect the AC
adapter if you want to continue using your computer. Otherwise, turn
off the computer first.

Power supply - 39

To install a battery pack:

1. Align the battery with the open battery bay; make sure that the end with
the contacts will enter first, and that the top surface of the battery is
facing up.

2. Slide the battery into the battery bay and gently push until the battery
locks in place.

To remove a battery pack:

1. Slide the battery release latch to release the battery.

2. Pull the battery from the battery bay.

Charging the battery

To charge the battery, first make sure that it is correctly installed in the
battery bay. Plug the AC adapter into the computer, and connect to a
mains power outlet. You can continue to operate your computer on AC
power while your battery is charging. However, charging the battery with
the computer turned off results in a significantly faster charge time.

Note: You are advised to charge the battery before retiring for the day.
Charging the battery overnight before traveling enables you to start
the next day with a fully-charged battery.

Checking the battery level

The Windows power meter indicates the current battery level. Rest the
cursor over the battery/power icon on the taskbar to see the battery’s
present charge level.

40 - Power supply

Optimizing battery life

Optimizing battery life helps you get the most out of battery operation,
prolonging the charge/recharge cycle and improving recharging efficiency.
You are advised to follow the suggestions set out below:

• Purchase an extra battery pack.

• Use AC power whenever possible, reserving battery for on-the-go use.

• Eject a PC Card if it is not being used, as it will continue to draw power
(for selected models).

• Store the battery pack in a cool, dry place. The recommended
temperature is 10 °C (50 °F) to 30 °C (86 °F). Higher temperatures
cause the battery to self-discharge faster.

• Excessive recharging decreases the battery life.

• Look after your AC adapter and battery.

Battery-low warning

When using battery power pay attention to the Windows power meter.

Warning: Connect the AC adapter as soon as possible after the
battery-low warning appears. Data will be lost if the battery to
become fully depleted and the computer shuts down.

Power supply - 41

When the battery-low warning appears, the recommended course of
action depends on your situation:

Situation Recommended Action

The AC adapter and
a power outlet are
available.

1. Plug the AC adapter into the computer, and then
connect to the mains power supply.

2. Save all necessary files.

3. Resume work.

Turn off the computer if you want to
recharge the battery rapidly.

An extra fully charged
battery pack is
available.

1. Save all necessary files.

2. Close all applications.

3. Shut down the operating system to turn off the
computer.

4. Replace the battery pack.

5. Turn on the computer and resume work.

The AC adapter or a
power outlet is
unavailable. 
You have no spare
battery pack.

1. Save all necessary files.

2. Close all applications.

3. Shut down the operating system to turn off the
computer.

42 - Power supply

POWER MANAGEMENT

This computer has a built-in power management unit that monitors system
activity. System activity refers to any activity involving one or more of the
following devices: keyboard, mouse, hard disk, peripherals connected to
the computer, and video memory. If no activity is detected for a period of
time, the computer stops some or all of these devices in order to conserve
energy.

SAVING POWER

Disable Fast startup

Your computer uses Fast startup to start quickly, but also uses a small
amount of power to check for signals to start. These checks will slowly
drain your computer’s battery.

If you prefer to reduce your computer’s power requirements and
environmental impact, turn off Fast startup:

Note: If Fast startup is off, your computer will take longer to start from



Sleep.

Power management - 43

Your computer will also not start if it receives an instruction to start
over a network (Wake on LAN).

1. Open the Desktop.

2. Click Power Options in the Notification area.

3. Select More Power Options.





4. Select Choose what the power buttons do.

5. To access Shutdown Settings, select Change settings that are

currently unavailable.

44 - Power management

6. Scroll down and disable Turn on fast startup.

7. Select Save changes.

Power management - 45

SOFTWARE

USING WINDOWS AND YOUR SOFTWARE

Gateway computers include software to help you use your computer; the
programs and categories available on your computer depend on the
model purchased.

Internet security offer

It is vital to protect your computer from viruses and attacks over the
Internet (see Security on page 53). An comprehensive Internet security
suite, including a free trial subscription period, is offered when you first
start your computer. You should activate this protection before connecting
to the Internet. This security suite protects your computer from the most
recent online threats and protects your personal data (bank account
credentials, credit card numbers, passwords, and more).

Gateway Recovery Management

To prepare your computer for system recovery options, you should create
a set of recovery discs as soon as possible. See page 62 for more
information.

46 - Software

INTERNET

FIRST STEPS ON THE NET

Protecting your computer

It is vital to protect your computer from viruses and attacks over the
Internet (see Internet security offer on page 46 and Security on page 53).
A comprehensive Internet security program is offered when you first start
your computer. You should activate this protection as soon as possible,
certainly before you connect to the Internet.

Choose an Internet Service Provider

Using the Internet has become a natural part of daily
computing. Just a few simple steps can connect you to a
vast collection of knowledge and communication tools.
To accomplish these steps you should first select an
Internet Service Provider (ISP), which supplies the
connection between your computer and the Internet. You

should research the ISPs available in your region, not
forgetting to talk to friends and family about their experiences or to check
reviews and consumer reports. The ISP you select will provide instructions
on how to connect to the Internet (you may need additional software or a
special ‘box’ that connects to your phone line).

Internet - 47

Connection types

Depending on your computer model, your location and your
communication needs, you have several ways to connect to the Internet.

Dial-up

Some computers include a telephone dial-up (‘modem’) connector. This
allows you to connect to the Internet using your telephone line. With a dial­up connection, you cannot use the modem and the telephone
simultaneously on a single phone line. This type of connection is
recommended only if you have limited use of the Internet as the
connection speed is low and connection time is typically charged per hour.

DSL (e.g. ADSL)

DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over
the phone line. As DSL and phone do not use the same frequencies, you
can use your telephone at the same time you are connected to the Internet
(this requires a ‘micro-filter’ on each telephone socket to avoid
interference). To be eligible for DSL, you must be located near an DSL­equipped phone exchange (service is sometimes unavailable in rural
areas). Connection speeds vary depending on your location, but DSL
generally provides very fast and reliable Internet connection. As the
connection is always-on, it is generally charged at fixed monthly rates.

Note: A DSL connection requires an appropriate modem. A modem is
usually provided by the ISP when you register. Many of these
modems include an ‘router’ that provides network and wi-fi access.

48 - Internet

Cable

A cable connection provides fast and always-on Internet service via a
cable television line. This service is generally available in large cities. You
can use your telephone and watch cable TV at the same time you are
connected to the Internet.

3G (WWAN or 'Wireless Wide-Area Network')

A 3G connection allows you to use cellular networks (such as those used
by a mobile phone) to connect to the Internet while away from home. The
socket for a SIM card may be built in to your computer, or may require an
external device, such as a USB modem or even an appropriately equipped
mobile phone.

Note: If your computer includes a SIM card slot, you require a
compatible SIM card and a contract with a cellular provider.



Before using the 3G features, check with your service provider to see
if any additional charges will be incurred, especially roaming charges.

Network connections

A LAN (Local Area Network) is a group of computers (for example, within
an office building or home) that share a common communications line and
resources. When you set up a network, you can share files, peripheral
devices (such as a printer) and an Internet connection. You can set up a
LAN using wired technologies (such as Ethernet) or wireless technologies
(such as WiFi or Bluetooth).

Internet - 49

Wireless networks

A wireless LAN or WLAN is a wireless local area network, which may link
two or more computers without using wires. Setting up a wireless network
is easy and allows you to share files, peripheral devices and an Internet
connection.

What are benefits of a wireless network?

Mobility

Wireless LAN systems allow you and other users of your home network to
share access to files and devices connected to the network, for example a
printer or scanner.

Also you can share an internet connection with other computers in your
home.

Installation speed and simplicity

Installing a wireless LAN system can be fast and easy and eliminates the
need to pull cables through walls and ceilings.

Components of a wireless LAN

To set up your Wireless network at home you need to have the following:

Access point (router)

Access points (routers) are two-way transceivers that broadcast data into
the surrounding environment. Access points act as a mediator between
wired and wireless network. Most routers have a built-in DSL modem that
will allow you access to a high speed DSL internet connection. The ISP
(Internet Service Provider) you have chosen normally supplies a modem/

50 - Internet

router with the subscription to their services. Read carefully the
documentation supplied with your Access point/router for detailed setup
instructions.

Network cable (RJ45)

A network cable (also called RJ45 cable) is used to connect the host
computer to the access point (see illustration below); this type of cable
may also be used to connect peripheral devices to the access point.

Wireless adapter

An internal wireless adapter is normally already installed in your
computer. A button or controls in Windows allow you to activate or
deactivate the adapter.

Internet - 51

Diagram of a working network

1

2

3

4

5

6

7

1. Access point/router

2. Desktop computer

3. Modem

4. Printer

5. Portable computer

6. PDA/Smartphone

7. Network cables (RJ45)






Turning on/off a wireless network connection

Most computers feature a ‘WiFi’ button that turns the network connection
on or off. If your computer has wireless access, but does not feature a
Communication button, you may turn your wireless network on or off, or
control what is shared over the network with the network management
options. Press the Windows key ( ) + W, type "HomeGroup" and then
click on HomeGroup.

Warning: Using wireless devices while flying in aircraft is
prohibited. Switch off all devices before boarding an aircraft;
they may be dangerous to the operation of the aircraft, disrupt
communications, and even be illegal.

52 - Internet

Surf the Net!

To surf the Internet, you need a program called an
Internet browser. Internet Explorer provides an easy and
secure web browsing experience. As soon as you have
your Internet access installed and you are connected,
from Start, click the Internet Explorer tile or the icon
located on Desktop and take your Internet experience to a
new level!

Gateway website

To get you started why not visit our website, www.gateway.com.
Gateway is dedicated to provide you with on-going personalized support.

Check out our Support section to get help tailored to your needs.
www.gateway.com is your portal to a world of online activities and

services: visit us regularly for the latest information and downloads!

Security

You are probably eager to explore everything the Internet has to offer. In
order for you to be safe online, Gateway has pre-installed Symantec’s
award-winning Norton Internet Security™ on your computer.

Norton Internet Security runs quietly in the background to block today’s
complex threats and protect your identity when you shop, bank, or browse
online.

Norton Internet Security blocks online identity theft, detects and eliminates
spyware, removes viruses and Internet worms, protects against hackers.

Internet - 53

Definitions

What is a virus?

Malicious software, typically called ‘viruses’, are programs designed to
infect and damage computers. Most viruses are transmitted over the
Internet, emails or malicious Web sites. A typical virus will replicate and
pass itself undetected to multiple computers. Other forms of nuisance,
such as Trojan horses, worms or spam can infect your computer in various
ways, using up resources or clogging up a network.

Note: Gateway guarantees that your computer was 100% virus free
at the time of purchase and does not cover damages due to viruses.

What is spyware?

Spyware refers to generally unwanted programs that are downloaded onto
your computer while connected to the Internet, often without you knowing
it. Once it has infected your computer, it can snoop on your browsing
activity, collect personal information, cause pop-up ads to appear, or even
change the configuration of your computer. Spyware consumes resources
on your computer; it can slow down your Internet connection or entire
computer system, and even cause crashes.

Spyware is sometimes used by unscrupulous companies to monitor and
track the sites you visit on the Internet so as to determine your web-surfing
habits and display targeted pop-up ads on your screen. However, some
kinds of spyware go beyond simple tracking and actually monitor
keystrokes and capture passwords, posing a serious security risk.

54 - Internet

What is malware?

Malicious software, also known as malware, is software designed to
deliberately harm your computer. For example, viruses, worms, and
Trojan horses are malicious software. To help protect your computer
against malware, make sure it is using up-to-date antivirus and anti­malware software.

What is a personal firewall?

A personal firewall is a software program designed to prevent
unauthorized access to or from a private network. It acts as a shield to
protect your Internet connection from unwanted connections, some of
which may attempt to take control of your computer to install or re­distribute viruses or malicious programs. Each connection to your
computer is monitored - programs that attempt to receive information
without your permission are detected and the firewall will display an alert.
You can then decide if you will allow the connection, if the connection is to
a program you are currently using then normally you would allow it (i.e. a
game connecting to a multi-player server or an encyclopaedia making a
content update).

How to protect your computer

Cybercrime prevention can be straight-forward - when armed with a little
technical advice and common sense, many attacks can be avoided. In
general, online criminals are trying to make their money as quickly and
easily as possible. The more difficult you make their job, the more likely
they are to leave you alone and move on to an easier target. The tips
below provide basic information on how you can prevent online fraud.

Internet - 55

Keep your computer current with the latest patches and updates

One of the best ways to keep attackers away from your computer is to
apply patches and other software fixes when they become available. By
regularly updating your computer, you block attackers from being able to
take advantage of software flaws (vulnerabilities) that they could otherwise
use to break into your system.

While keeping your computer up-to-date will not protect you from all
attacks, it makes it much more difficult for hackers to gain access to your
system, blocks many basic and automated attacks completely, and might
be enough to discourage less-determined attackers, so they will give up
and look for a more vulnerable computer elsewhere.

More recent versions of Microsoft Windows and other popular software
can be configured to download and apply updates automatically so that
you do not have to remember to check for the latest software. Taking
advantage of auto-update features in your software is a great start toward
keeping yourself safe online.

Protect your computer with security software

Several types of security software are necessary for basic online security.
Security software essentials include firewall and antivirus programs. A
firewall is usually your computer's first line of defense-it controls who and
what can communicate with your computer online. You could think of a
firewall as a sort of "policeman" that watches all the data attempting to
flow in and out of your computer on the Internet, allowing communications
that it knows are safe and blocking "bad" traffic such as attacks from ever
reaching your computer.

56 - Internet

The next line of defense many times is your antivirus software, which
monitors all online activities such as email messages and Web browsing
and protects an individual from viruses, worms, Trojan horse and other
types of malicious programs. Your antivirus and antispyware software
should be configured to update itself, and it should do so every time you
connect to the Internet.

Integrated security suites such as Norton Internet Security, which combine
firewall, antivirus, antispyware with other features such as antispam and
parental controls, have become popular as they offer all the security
software needed for online protection in a single package. Many people
find using a comprehensive security suite an attractive alternative to
installing, configuring and updating several different types of security
software.

A complete version of Norton Internet Security™ is pre-installed on your
Gateway system. It includes a free trial subscription to protection updates.
Make sure you Activate it!

Choose strong passwords and keep them safe

Passwords are a fact of life on the Internet today; we use them for
everything from ordering flowers and online banking to logging into our
favorite airline Web site to see how many miles we have accumulated.
The following tips can help make your online experiences secure:

• Selecting a password that cannot be easily guessed is the first step
toward keeping passwords secure and out of the wrong hands. Strong
passwords have eight characters or more and use a combination of
letters, numbers and symbols (e.g., # $ % ! ?). Avoid using any of the

Internet - 57

following as your password: your login name, anything based on your
personal information such as your last name, and words that can be
found in the dictionary, especially "password". Try to select especially
strong, unique passwords for protecting activities like online banking.

• Keep your passwords in a safe place and try not to use the same
password for every service you use online.

• Change passwords on a regular basis, at least every 90 days. This can
limit the damage caused by someone who has already gained access to
your account. If you notice something suspicious with one of your online
accounts, one of the first steps you can take is to change your
password.

Protect your personal information

Exercise caution when sharing personal information such as your name,
home address, phone number, and email address online. To take
advantage of many online services, you will inevitably have to provide
personal information in order to handle billing and shipping of purchased
goods. Since not divulging any personal information is rarely possible, the
following list contains some advice for how to share personal information
safely online:

• Keep an eye out for phony email messages. Things that indicate a
message may be fraudulent are misspellings, poor grammar, odd
phrasing, Web site addresses with strange extensions, Web site
addresses that are entirely numbers where there are normally words,
and anything else out of the ordinary. Additionally, phishing messages
will often tell you that you have to act quickly to keep your account open,

58 - Internet

update your security, or urge you to provide information immediately or
else something bad will happen. Don't take the bait.

• Don't respond to email messages that ask for personal
information. Legitimate companies will not use email messages to ask
for your personal information. When in doubt, contact the company by
phone or by typing in the company Web address into your Web browser.
Don't click on the links in these messages as they make take you to
fraudulent, malicious Web sites.

• Steer clear of fraudulent Web sites used to steal personal
information. When visiting a Web site, type the address (URL) directly
into the Web browser rather than following a link within an email or
instant message. Fraudsters often forge these links to make them look
convincing. 
A shopping, banking or any other Web site where sensitive information
should have an "S" after the letters "http" (i.e. https://www.yourbank.com
not http://www.yourbank.com). The "s" stands for secure and should
appear when you are in an area requesting you to login or provide other
sensitive data. Another sign that you have a secure connection is the
small lock icon in the bottom of your web browser (usually the right-hand
corner).

• Pay attention to privacy policies on Web sites and in software. It is
important to understand how an organization might collect and use your
personal information before you share it with them.

• Guard your email address. Spammers and "phishers" sometimes send
millions of messages to email addresses that may or may not exist in
hopes of finding a potential victim. Responding to these messages or

Internet - 59

even downloading images ensures you will be added to their lists for
more of the same messages in the future. Also be careful when posting
your email address online in newsgroups, blogs or online communities.

Online offers that look too good to be true usually are

The old saying "there's no such thing as a free lunch" still rings true today.
Supposedly "free" software such as screen savers or smileys, secret
investment tricks sure to make you untold fortunes, and contests that
you've surprisingly won without entering are the enticing hooks used by
companies to grab your attention.

While you may not directly pay for the software or service with money, the
free software or service you asked for may have been bundled with
advertising software ("adware") that tracks your behavior and displays
unwanted advertisements. You may have to divulge personal information
or purchase something else in order to claim your supposed content
winnings. If an offer looks so good it's hard to believe, ask for someone
else's opinion, read the fine print, or even better, simply ignore it.

Review bank and credit card statements regularly

The impact of identity theft and online crimes can be greatly reduced if you
can catch it shortly after your data is stolen or when the first use of your
information is attempted. One of the easiest ways to get the tip-off that
something has gone wrong is by reviewing the monthly statements
provided by your bank and credit card companies for anything out of the
ordinary.

Additionally, many banks and services use fraud prevention systems that
call out unusual purchasing behavior (i.e. if you live in Texas and all of the

60 - Internet

sudden start buying refrigerators in Budapest). In order to confirm these
out of the ordinary purchases, they might call you and ask you to confirm
them. Don't take these calls lightly; this is your hint that something bad
may have happened and you should take necessary action.

Protect your computer with Windows security tools

Windows provides a variety of protection applications.

Windows Updates

If you have an active Internet connection, Windows can check for
important updates for your computer and install them automatically. These
updates include security patches and program updates that can improve
your computing experience and help protect your computer against new
viruses and attacks.

How do I know when my computer is at risk?

If the Action Center reports an alert, or if your computer behaves
erratically, crashes unexpectedly or if some of your programs do not work
correctly, your computer may be infected by malicious software. However,
do not blame every computer problem on a virus! If you suspect your
computer is infected, the first thing to do is update, if you have not already
done so, and run your antivirus and anti-spyware software.

Internet - 61

RECOVERY

If you are having trouble with your computer, and the frequently asked
questions (see page 83) do not help, you can 'recover' your computer - i.e.
return it to an earlier state.

This section describes the recovery tools available on your computer.
Gateway provides Gateway Recovery Management, which allows you to
create a recovery backup, a drivers and applications backup, and to start
recovery options, either using Windows tools, or the recovery backup.

Note: Gateway Recovery Management is only available with a pre­installed Windows operating system.

Important: We recommend that you create a Recovery Backup
and Drivers and Applications Backup and as soon as possible. 
In certain situations a full recovery will require a USB recovery
backup.

CREATING A RECOVERY BACKUP

To reinstall from a USB storage drive, you must first create a recovery
backup. The recovery backup includes the entire original contents of your
computer’s hard drive, including Windows and all factory-loaded software
and drivers. Using this backup will restore your computer to the same
state as when you purchased it, while giving you an option to retain all
settings and personal data.

62 - Recovery

Note: Since the recovery backup requires at least 16 GB of storage

after formatting, it is recommended to use a USB drive with a capacity
of 32 GB or larger.

1. From Start, type 'Recovery' and then click Gateway Recovery
Management in the list of apps.

2. Click Create Factory Default Backup. The Recovery Drive window

Recovery - 63

opens.

Make sure Copy contents from the recovery partition to the recovery
drive is selected. This provides the most complete and safest recovery
backup.

3. Plug in the USB drive then click Next.

64 - Recovery

• Since the recovery backup requires at least 16 GB of storage after

formatting, it is recommended to use a USB drive with a capacity of
32 GB or larger.

4. You will be shown the backup progress on the screen.

5. Follow the process until it completes.

6. After creating the recovery backup, you can choose to delete the
recovery information on your computer. If you delete this information,
you can only use the USB recovery backup to restore your computer, if
you lose or erase the USB drive, you cannot restore your computer.

Recovery - 65

7. Unplug the USB drive and label it clearly.

Important: Write a unique, descriptive label on the backup, such
as 'Windows Recovery Backup'. Make sure you keep the backup
in a safe place that you will remember.

CREATING A DRIVERS AND APPLICATIONS BACKUP

To create a Drivers and Applications Backup, that contains the factory­loaded software and drivers needed by your computer, you may use either

66 - Recovery

a USB storage drive or, if your computer features a DVD recorder, one or
more blank recordable DVDs.

1. From Start, type 'Recovery' and then click Gateway Recovery
Management in the list of apps.

2. Click Create Drivers and Applications Backup.
Plug in the USB drive or insert a blank DVD into the optical drive, then

click Next.

Recovery - 67

• If you are using a USB drive, make sure your USB drive has enough

capacity before continuing.

• If using DVDs, it will also show the number of blank, recordable discs

you will need to complete the recovery discs. Make sure that you
have the required number of identical, blank discs.

68 - Recovery

3. Click Start to copy files.You will be shown the backup progress on the
screen.

4. Follow the process until it completes:

• If you are using optical discs, the drive ejects each disc as it

completes burning it. Remove the disc from the drive and mark it with
a permanent marker.
If multiple discs are required, insert a new disc when prompted, then
click OK. Continue until the process is complete.

• If you are using a USB drive, unplug the drive and label it clearly.

Important: Write a unique, descriptive label on each backup,
such as 'Drivers and Applications Backup'. Make sure you keep
the backup in a safe place that you will remember.

RECOVERING YOUR SYSTEM

To recover your system:

1. Perform minor fixes.
If only one or two items of software or hardware have stopped working
correctly, the problem may be solved by reinstalling the software or the
device drivers. 
To reinstall software and drivers that were pre-installed at the factory,
see Reinstalling drivers and applications on page 70. 
For instructions on reinstalling software and drivers that were not pre­installed, see that product’s documentation or support Web site.

2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem may be

Recovery - 69

solved by returning your system to a previous state when everything
was working correctly. 
For instructions, see Returning to an earlier system snapshot on
page 73.

3. Reset your operating system.
If nothing else has solved the problem and you want to reset your
system, but keep your user information, see Returning your system to
its factory condition on page 74.

4. Reset your system to its factory condition.
If nothing else has solved the problem and you want to reset your
system to factory condition, see Returning your system to its factory

condition on page 74.

Reinstalling drivers and applications

As a troubleshooting step, you may need to reinstall the applications and
device drivers that came pre-installed on your computer from the factory.
You can reinstall using either your hard drive or the backup you have
created.

• Other applications - If you need to reinstall software that did not come
pre-installed on your computer, you need to follow that software’s
installation instructions.

• New device drivers - If you need to reinstall device drivers that did not
come pre-installed on your computer, follow the instructions provided
with the device.

70 - Recovery

If you are reinstalling using Windows and the recovery information stored
on your computer:

•From Start, type 'Recovery' and then click Gateway Recovery

Management in the list of apps.

• Click Reinstall Drivers or Applications.

Recovery - 71

• You should see the Contents section of the Gateway Resource

Center.

• Click the install icon for the item you want to install, then follow

the onscreen instructions to complete the installation. Repeat
this step for each item you want to reinstall.

If you are reinstalling from a Drivers and Applications Backup on a DVD or
USB drive:

1. Insert the Drivers and Applications Backup into the disc drive or
connect it to a free USB port.

• If you inserted a DVD wait for Gateway Resource Center to start.

• If Gateway Resource Center does not start automatically, press
the Windows key + <E>, then double-click on the optical drive icon.

72 - Recovery

• If you are using a USB drive, press the Windows key + <E>, then
double-click on the drive that contains the backup. Double-click on
ResourceCenter.

2. You should see the Contents section of the Gateway Resource
Center.

3. Click the install icon for the item you want to install, then follow the
onscreen prompts to complete the installation. Repeat this step for
each item you want to reinstall.

Returning to an earlier system snapshot

Microsoft System Restore periodically takes a 'snapshot' of your system
settings and saves them as restore points. In most cases of hard-to­resolve software problems, you can return to one of these restore points to
get your system running again.

Recovery - 73

Windows automatically creates an additional restore point each day, and
also each time you install software or device drivers.

Note: For more information about using Microsoft System Restore,
from Start, type 'Help' and then click Help and Support in the list of
apps. Type 'Windows system restore' in the Search Help box, then
press Enter.

Returning to a restore point

1. From Start, type 'Control Panel' and then click Control Panel in the list
of apps.

2. Click System and Security > Action Center, then click Recovery at
the bottom of the window.

3. Click Open System Restore, then Next.

4. Click the latest restore point (at a time when your system worked
correctly), click Next, then Finish.

5. A confirmation window appears; click Yes. Your system is restored
using the restore point you specified. This process may take several
minutes, and may restart your computer.

Returning your system to its factory condition

If your computer experiences problems that are not recoverable by other
methods, you may need to reinstall everything to return your system to its
factory condition. You can recover from either your hard drive or the
recovery backup you have created.

74 - Recovery

• If you can still run Windows and have not deleted the recovery partition,
see Recovering from Windows on page 75.

• If you cannot run Windows, your original hard drive has been completely
re-formatted or you have installed a replacement hard drive, see

Recovering from a recovery backup on page 79.

Recovering from Windows

Start Gateway Recovery Management:

•From Start, type 'Recovery' and then click Gateway Recovery
Management in the list of apps.

Two options are available, Restore Factory Settings (Reset my PC) or

Customized Restore (Refresh my PC).

Restore Factory Settings deletes everything on your hard drive, then

reinstalls Windows and all software and drivers that were pre-installed on
your system. If you can access important files on your hard drive, back
them up now. See Restore Factory Settings with Gateway Recovery

Management on page 76.
Customized Restore will attempt to retain your files (user data) but will

reinstall all software and drivers. Software installed since you purchased
your PC will be removed (except software installed from the Windows

Recovery - 75

Store). See Customized Restore with Gateway Recovery Management
on page 78.

Restore Factory Settings with Gateway Recovery Management

1. Click Restore Factory Settings.

Caution: 'Restore Factory Settings' will erase all files on your
hard drive.

2. The Reset your PC window opens.

76 - Recovery

Images for reference only.

3. Click Next, then choose how to erase your files:
a. Just remove my files quickly erases all files before restoring your

computer and takes about 30 minutes.

b. Fully clean the drive completely cleans the drive after each file is

erased, so no files can be viewed after the recovery. Cleaning the
drive takes much longer, up to 5 hours, but is much more secure as
old files are completely removed.

4. Click Reset.

5. The recovery process begins by restarting your computer, then
continues by copying files to your hard drive.

6. After the recovery has finished, you can start using your computer by
repeating the first-start process.

Recovering from the hard drive during startup

1. Turn on your computer and press <Alt> + <F10> during startup. A
screen appears asking you to choose the keyboard layout.

2. Several options are now presented. Click Troubleshoot.

3. Click either Refresh your PC or Reset your PC.

Note: "Refresh your PC" enables you to restore your computer to the
default factory condition with files intact. "Reset your PC" completely
removes all your files and resets your computer to factory settings.

4. Click Next. The process will take several minutes.

Recovery - 77

Customized Restore with Gateway Recovery Management

1. Click Customized Restore (Retain User Data).

2. The Refresh your PC window opens.

3. Click Next, then Refresh.

4. The recovery process begins by restarting your computer, then
continues by copying files to your hard drive. This process takes about
30 minutes.

78 - Recovery

Recovering from a recovery backup

To recover from a recovery backup on a USB drive:

1. Find your recovery backup.

2. If your computer does not have a built-in keyboard, make sure a
keyboard is attached to your computer.

3. Plug in the USB drive and turn on your computer.

4. If it is not already enabled, you must enable the F12 Boot Menu:
a. Press <F2> when starting your computer.
b. Use the left or right arrow keys to select the Main menu.
c. Press the down key until F12 Boot Menu is selected, press <F5> to

change this setting to Enabled.
d. Use the left or right arrow keys to select the Exit menu.
e. Depending on the type of BIOS your computer uses, select Save

Changes and Exit or Exit Saving Changes and press Enter. Select

OK or Yes to confirm.

f. Your computer will restart.

5. During startup, press <F12> to open the boot menu. The boot menu
allows you to select which device to start from, select the USB drive.

a. Use your arrow keys to select USB Device, then press Enter.
b. Windows starts from the recovery backup instead of the normal

startup process.

6. Select your keyboard type.

Recovery - 79

7. Select Troubleshoot and then choose the type of recovery to use:
a. Click Advanced then System Restore to start Microsoft System

Restore:
Microsoft System Restore periodically takes a 'snapshot' of your
system settings and saves them as restore points. In most cases of
hard-to-resolve software problems, you can return to one of these
restore points to get your system running again.

b. Click Reset your PC to start the reset process:

Reset your PC deletes everything on your hard drive, then reinstalls
Windows and all software and drivers that were pre-installed on your
system. If you can access important files on your hard drive, back
them up now. See Reset your PC from the recovery backup on
page 81.

c. Click Refresh your PC to start the refresh process:

Refresh your PC will attempt to retain your files (user data) but will
reinstall all software and drivers. Software installed since you
purchased your PC will be removed (except software installed from
the Windows Store). See Refresh your PC from the recovery

backup on page 82.

80 - Recovery

Reset your PC from the recovery backup

Caution: Reset your PC will erase all files on your hard drive.

1. The Reset your PC window opens.

Images for reference only.

2. Click Next.

3. Select the operating system to recover (normally only one option is
available).

4. Choose to keep any changes to the hard drive:
a. If you have deleted the recovery partition or otherwise changed the

partitions on the hard drive and want to keep these changes, select
No.

b. To completely restore your computer to Factory Settings, select Yes.

5. Choose how to erase your files:
a. Just remove my files quickly erases all files before restoring your

computer and takes about 30 minutes.

b. Fully clean the drive completely cleans the drive after each file is

erased, so no files can be viewed after the recovery. Cleaning the

Recovery - 81

drive takes much longer, up to 5 hours, but is much more secure as
old files are completely removed.

6. Click Reset.

7. After the recovery has finished, you can start using your computer by
repeating the first-start process.

Refresh your PC from the recovery backup

1. The Refresh your PC window opens.

2. Click Next.

3. Select the operating system to recover (normally only one option is
available).

4. Click Refresh.

5. The recovery process begins by restarting your computer, then
continues by copying files to your hard drive. This process takes about
30 minutes.

82 - Recovery

FREQUENTLY ASKED QUESTIONS

The following is a list of possible situations that may arise during the use
of your computer. Easy solutions are provided for each one.

I turned on the power, but the computer does not start or boot up

Look at the power indicator:

• If it is not lit, no power is being supplied to the computer. Check the
following:

• If you are using on the battery, it may be low and unable to power the

computer. Connect the AC adapter to recharge the battery pack.

• Make sure that the AC adapter is properly plugged into the computer

and to the power outlet.

• If it is lit, check the following:

• Do you have a USB storage device (USB disk or smartphone)

plugged into your computer? Unplug it and press <Ctrl> + <Alt> +
<Del> to restart the system.

Nothing appears on the screen

The computer’s power management system automatically blanks the
screen to save power. Press any key to turn the display back on.

If pressing a key does not turn the display back on, three things might be 
the cause:

Frequently asked questions - 83

• The brightness level might be too low. Press (increase) to adjust the
brightness level.

• The display device might be set to an external monitor. Press to
toggle the display back to the computer.

• If the Sleep indicator is lit, the computer is in Sleep mode. Press and
release the power button to resume.

No audio is heard from the computer

Check the following:

• The volume may be muted. In Windows, look at the volume control
(speaker) icon on the taskbar. If it is crossed-out, click the icon and
deselect the Mute all option.

• The volume level may be too low. In Windows, look at the volume
control icon on the taskbar. You can also use the volume control buttons
to adjust the volume.

• If headphones, earphones or external speakers are connected to the
line-out port on the computer, the internal speakers automatically turn
off.

The keyboard does not respond

Try attaching an external keyboard to a USB port on the computer. If it
works, contact your dealer or an authorized service center as the internal
keyboard cable may be loose.

84 - Frequently asked questions

The printer does not work

Check the following:

• Make sure that the printer is connected to a power outlet and that it is
turned on.

• Make sure that the printer cable is connected securely to a USB port
and the corresponding port on the printer.

Frequently asked questions - 85

TIPS AND HINTS FOR USING WINDOWS 8

We know this is a new operating system that will take some getting used
to, so we've created a few pointers to help you get started.

Three concepts you might want to keep in mind

1. Start

The Start button is no longer available; you can launch apps from the Start
screen.

2. Tiles

Live tiles are similar to thumbnails of the apps.

3. Charms

Charms allow you to perform useful functions, such as sharing content,
turning off your PC or changing settings.

How do I access the charms?

Move the cursor to the upper or lower right-hand corner of the screen to
access the charms, or press the Windows key + <C>.

How do I get to Start?

Press the Windows key on the keyboard; press the Windows key + <C>
and click Start; or move the cursor to the lower left-hand corner of the
screen and click Start.

F

86 - Frequently asked questions

How do I jump between apps?

Move the cursor to the left-hand edge of the screen to view thumbnails of
apps that are currently running.

You may also press the Windows key + <Tab> to open and scroll through
the current apps.

How do I turn off my computer?

Press the Windows key + <C>, click Settings > Power and select the
action you'd like to take. Alternatively, from Desktop, click Gateway

Power Button and select the action you'd like to take.

Why is there a new interface?

The new interface for Windows 8 is designed to work well with touch input.
Windows Store apps will automatically use the whole screen and don't
require closing in the traditional way. Windows Store apps will be
displayed on Start using live-tiles.

What are ’live tiles?’

Live tiles are similar to thumbnails of the apps that will be updated with
new content whenever you're connected to the Internet. So, for example,
you can view weather or stock updates without needing to open the app.

Frequently asked questions - 87

How do I unlock my computer?

Press the any key and click on a user account icon to unlock the
computer. If your account has a password set, you will need to enter the
password to continue.

How do I personalize my computer?

You can personalize Start with a different background image or by
arranging the tiles to suit your personal needs.

To change the background, press the Windows key + <C> and click
Settings > Change PC settings > Personalize. Click Start screen at the
top of the page and select a color and image.

How do I move tiles?

Click and hold a tile to select it, then drag it to the place on Start that you
want it to appear. Other tiles will be moved to accommodate the tile in its
new location.

Can I make tiles bigger or smaller?

Right-click on a tile, then select Smaller or Larger from the menu that
appears at the bottom of the screen.

How do I personalize the Lock screen?

You can personalize the lock screen with a different image or to show you
quick status and notifications to suit your personal needs.

88 - Frequently asked questions

To change the background, press the Windows key + <C> and click
Settings > Change PC settings > Personalize. Click Lock screen at the

top of the page and select the image and apps you would like to see on
the lock screen.

So, how do I close an app?

Move the cursor to the top of the screen and click and drag the window
downwards to close the app.

You can close apps from the thumbnails on the left-hand edge of the
screen by right-clicking on a thumbnail and selecting Close.

Can I change the screen resolution?

From Start, start typing ’Control Panel’ to open Search and display the
results; click Control Panel > Adjust screen resolution.

I want to use Windows in the way that I'm used to - give me my desktop back!

From Start click the Desktop tile to see a traditional desktop. You can pin
apps you frequently use to the taskbar to easily open them.

If you click an app that is not a Windows Store app, Windows will
automatically open the app using Desktop.

Where are my apps?

From Start, simply start typing the name of the app you would like to open,
and Search will automatically open and list results.

Frequently asked questions - 89

To view the complete list of apps, press the space bar or the Menu key
and click All apps.

How do I make an app appear on Start?

If you're in All apps and you want to make an app appear on Start, you can
select the app and right-click on it. Select Pin to Start from the menu that
appears at the bottom of the screen.

How do I remove a tile from Start?

Right-click the tile and click Unpin from Start from the menu that appears
at the bottom of the screen.

How do I make an app appear on my taskbar in Desktop?

If you're in All apps and you want to make an app appear on the taskbar in
Desktop, you can select the app and right-click on it. Select Pin to

taskbar from the menu that appears at the bottom of the screen.

How do I install apps?

You can download Windows Store apps from Store. You will need to have
a Microsoft ID to purchase and download apps from Store.

I can't find apps like Notepad and Paint! Where are they?

From Start you can simply start typing the name of the app you're looking
for to open Search and list the results. Alternatively, open All apps and
scroll to ’Windows Accessories’ to see the list of legacy programs.

90 - Frequently asked questions

What is a Microsoft ID (account)?

A Microsoft account is an email address and password that you use to
sign in to Windows. You can use any email address, but it is best if you
choose the one you already use to communicate with friends and sign in
to your favorite websites. When you sign in to your PC with a Microsoft
account, you'll connect your PC to the people, files, and devices you care
about.

Do I need one?

You do not need a Microsoft ID to use Windows 8, but it makes life easier
because you can sync data across different machines you sign in to using
a Microsoft ID.

How do I get one?

If you've already installed Windows 8 and didn't sign in with a Microsoft
account or you don't have a Microsoft account and want to get one, press
the Windows key + <C> and click Settings > Change PC settings >
Users > Switch to a Microsoft account, and follow the onscreen
instructions.

How do I add a favorite to Internet Explorer?

Internet Explorer 10 doesn't have traditional favorites, instead you can pin
shortcuts to Start. Once you have the page open, right-click anywhere on
the page to open the menu at the bottom of the screen. Click Pin to Start.

Frequently asked questions - 91

How do I check for Windows updates?

Press the Windows key + <C> and click Settings > Change PC settings
> Windows Updates. Click Check for updates now.

Where can I get more information?

For more information please visit:

• Windows 8 tutorials: www.gateway.com/windows8-tutorial

• Support FAQs: support.gateway.com

92 - Frequently asked questions

REGULATORY INFORMATION

PREVENTION OF HEARING LOSS

- Caution: Permanent hearing loss may occur if earphones or
headphones are used at high volume for prolonged periods of time.

- A pleine puissance, l’écoute prolongée du baladeur peut endommager
l’oreille de l’utilisateur.

CAUTION when listening:

To protect your hearing, follow these instructions.

- Increase the volume gradually until you can hear clearly and comfortably.

- Do not increase the volume level after your ears have adjusted.

- Do not listen to music at high volumes for extended periods.

- Do not increase the volume to block out noisy surroundings.

- Decrease the volume if you can’t hear people speaking near you.

ADIO DEVICE REGULATORY NOTICE

R

- Note: Regulatory information below is for models with wireless LAN and/or Bluetooth
only.

Compliance accessories

The accessories associated with this equipment are: shielded video cable when an
external monitor is connected. These accessories are required to be used in order to
ensure compliance with FCC rules.

ALIFORNIA PROPOSITION 65 WARNING

C

This product contains chemicals known to the State of California to cause cancer, birth
defects, and/or other reproductive harm. For additional information regarding this product
warning, go to www.gateway.com/prop65.

Regulatory information - 93

日本 (JAPAN)
本装置は、第二種情報装置（住宅地域またはその隣接した地域において使用されるべき

情報装置）デ住宅地域での電波障害防止を目的とした情報装置等電波障害自主規制協議
会 （VCCI）基準に適合しております。

しかし、本装置をラジオ、テレビジョン受信機に、近接してご使用になると、受信障害
の原因となることがあります。本書の説明にしたがって正しい取り扱いをしてくださ
い。

W

IRELESS ADAPTER REGULATORY INFORMATION

USA — FCC and FAA

The FCC with its action in ET Docket 96-8 has adopted a safety standard for human
exposure to radio frequency (RF) electromagnetic energy emitted by FCC certified
equipment. The wireless adapter meets the Human Exposure limits found in OET Bulletin
65, supplement C, 2001, and ANSI/IEEE C95.1, 1992. Proper operation of this radio
according to the instructions found in this manual will result in exposure substantially
below the FCC’s recommended limits.

- The following safety precautions should be observed:
Do not touch or move antenna while the unit is transmitting or receiving.

- Do not hold any component containing the radio such that the antenna is very close
or touching any exposed parts of the body, especially the face or eyes, while
transmitting.

- Do not operate the radio or attempt to transmit data unless the antenna is connected;
this behavior may cause damage to the radio.

Use in specific environments:

- The use of wireless adapters in hazardous locations is limited by the constraints
posed by the safety directors of such environments.

- The use of wireless adapters on airplanes is governed by the Federal Aviation
Administration (FAA).

94 - Regulatory information

- The use of wireless adapters in hospitals is restricted to the limits set forth by each
hospital.

Antenna Use

In order to comply with FCC RF exposure limits, low gain integrated antennas should be
located at a minimum distance of 20 cm (8 inches) or more from the body of all persons
or at a minimum distance as specified by the FCC module grant conditions. FCC grants
can be viewed from the FCC Equipment Authorization website at https://fjallfoss.fcc.gov/
oetcf/eas/reports/GenericSearch.cfm by entering the FCC ID printed on the module label.

Explosive Device Proximity Warning
Warning: Do not operate a portable transmitter (including this wireless adapter) near

unshielded blasting caps or in an explosive environment unless the transmitter has been
modified to be qualified for such use

Antenna Warnings

- Warning: To comply with the FCC and ANSI C95.1 RF exposure limits, it is
recommended that for the wireless adapter installed in a desktop or portable
computer, the antenna for this wireless adapter to be installed so as to provide a
separation distance of at least 20 cm (8 inches) from all persons or at the minimum
distance as specified by the module grant conditions. FCC grants can be viewed from
the FCC Equipment Authorization website at https://fjallfoss.fcc.gov/oetcf/eas/
reports/GenericSearch.cfm by entering the FCC ID printed on the module label.

- Warning: The wireless adapter is not designed for use with high-gain directional
antennas.

Use On Aircraft Caution

- Caution: Regulations of the FCC and FAA prohibit airborne operation of radio­frequency wireless devices (wireless adapters) because their signals could interfere
with critical interfere with critical aircraft instruments.

Local Restrictions on 802.11a, 802.11b, 802.11g and 802.11n Radio Usage

Regulatory information - 95

- Caution: Due to the fact that the frequencies used by 802.11a, 802.11b, 802.11g and

802.11n wireless LAN devices may not yet be harmonized in all countries, 802.11a,

802.11b, 802.11g and 802.11n products are designed for use only in specific
countries, and are not allowed to be operated in countries other than those of
designated use. As a user of these products, you are responsible for ensuring that
the products are used only in the countries for which they were intended and for
verifying that they are configured with the correct selection of frequency and channel
for the country of use. Any deviation from the permissible power and frequency
settings for the country of use is an infringement of national law and may be punished
as such.

Wireless Interoperability

The wireless adapter is designed to be interoperable with other wireless LAN products
that are based on direct sequence spread spectrum (DSSS) radio technology and to
comply with the following standards:

- IEEE Std. 802.11b compliant Standard on Wireless LAN

- IEEE Std. 802.11g compliant Standard on Wireless LAN

- IEEE Std. 802.11a compliant Standard on Wireless LAN (applies to devices
supporting 802.11a)

- IEEE Std. 802.11n draft 2.0 compliant on Wireless LAN

- Wireless Fidelity certification, as defined by the Wi-Fi Alliance

The Wireless Adapter and Your Health

The wireless adapter, like other radio devices, emits radio frequency electromagnetic
energy. The level of energy emitted by the wireless adapter, however, is less than the
electromagnetic energy emitted by other wireless devices such as mobile phones. The
wireless adapter operates within the guidelines found in radio frequency safety standards
and recommendations. These standards and recommendations reflect the consensus of
the scientific community and result from deliberations of panels and committees of
scientists who continually review and interpret the extensive research literature. In some
situations or environments, the use of the wireless adapter may be restricted by the

96 - Regulatory information

proprietor of the building or responsible representatives of the applicable organization.
Examples of such situations may include:

- Using the wireless adapter on board airplanes, or

- Using the wireless adapter in any other environment where the risk of interference
with other devices or services is perceived or identified as being harmful.

If you are uncertain of the policy that applies to the use of wireless adapters in a specific
organization or environment (an airport, for example), you are encouraged to ask for
authorization to use the adapter before you turn it on.

FCC Radio Frequency Interference Requirements (applies to device supporting

802.11a)

This device is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz and

5.470 to 5.725 GHz frequency ranges. FCC requires this product to be used indoors for
the frequency ranges 5.15 to 5.25 GHz and 5.470 to 5.725 GHz to reduce the potential
for harmful interference to co-channel mobile satellite systems. High power radars are
allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These
radar stations can cause interference with and /or damage this device. No configuration
controls are provided for this wireless adapter allowing any change in the frequency of
operations outside the FCC grant of authorization for U.S operation according to Part

15.407 of the FCC rules.

USA — Federal Communications Commission (FCC)

This device complies with Part 15 of the FCC Rules. Operation of the device is subject to
the following two conditions:

- This device may not cause harmful interference.

- This device must accept any interference that may cause undesired operation.

- Note: The radiated output power of the adapter is far below the FCC radio frequency
exposure limits. Nevertheless, the adapter should be used in such a manner that the
potential for human contact during normal operation is minimized. To avoid the
possibility of exceeding the FCC radio frequency exposure limits, you should keep a
distance of at least 20 cm between you (or any other person in the vicinity), or the

Regulatory information - 97

minimum separation distance as specified by the FCC grant conditions, and the
antenna that is built into the computer. Details of the authorized configurations can
be found at www.fcc.gov/oet/ea/ by entering the FCC ID number on the device.

Interference Statement

This wireless adapter has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
wireless adapter generates, uses, and can radiate radio frequency energy. If the wireless
adapter is not installed and used in accordance with the instructions, the wireless adapter
may cause harmful interference to radio communications. There is no guarantee,
however, that such interference will not occur in a particular installation. If this wireless
adapter does cause harmful interference to radio or television reception (which can be
determined by turning the equipment off and on), the user is encouraged to try to correct
the interference by taking one or more of the following measures:

- Reorient or relocate the receiving antenna of the equipment experiencing the
interference.

- Increase the distance between the wireless adapter and the equipment experiencing
the interference.

- Connect the computer with the wireless adapter to an outlet on a circuit different from
that to which the equipment experiencing the interference is connected.

- Consult the dealer or an experienced radio/TV technician for help.

- Note: The adapter must be installed and used in strict accordance with the
manufacturer's instructions as described in the user documentation that comes with
the product. Any other installation or use will violate FCC Part 15 regulations.

Canada — Industry Canada (IC)

This device complies with RSS210 of Industry Canada. Cet appareil se conforme à
RSS210 de Canada d'Industrie.

98 - Regulatory information

- Caution: When machine supports and using IEEE 802.11a wireless LAN, this
product is restricted to indoor use due to its operation in the 5.15- to 5.25 GHz
frequency range. Industry Canada requires this product to be used indoors for the
frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful
interference to co-channel mobile satellite systems. High power radar is allocated as
the primary user of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar
stations can cause interference with and/or damage to this device. The maximum
allowed antenna gain for use with this device is 6dBi in order to comply with the
E.I.R.P limit for the 5.25 to 5.35 and 5.725 to 5.85 GHz frequency range in point-to­point operation. To comply with RF exposure requirements all antennas should be
located at a minimum distance of 20 cm, or the minimum separation distance allowed
by the module approval, from the body of all persons.

- Attention: l’utilisation d’un réseau sans fil IEEE802.11a est réstreinte à une
utilisation en intérieur à cause du fonctionement dans la bande de fréquence 5,15 ­5,25 GHz. Industry Canada requiert que ce produit soit utilisé à l’intérieur des
bâtiments pour la bande de fréquence 5,15 - 5,25 GHz afin de réduire les possibilités
d’interférences nuisibles aux canaux co-existants des systèmes de transmission
satellites. Les radars de puissances ont fait l’objet d’une allocation primaire de
fréquences dans les bandes 5,25 - 5,35 GHz et 5 65 - 5 85 GHz. Ces stations radar
peuvent créer des interférences avec ce produit et/ou lui être nuisible. Le gain
d’antenne maximum permissible pour une utilisation avec ce produit est de 6 dBi afin
d’être conforme aux limites de puissance isotropique rayonnée équivalente (P.I.R.E.)
applicable dans les bandes 5,25 - 5,35 GHz et 5,725 - 5,85 GHz en fonctionement
point-à-point. Se pour conformer aux conditions d'exposition de RF toutes les
antennes devraient être localisées à une distance minimum de 20 cm, ou la distance
de séparation minimum permise par l'approbation de module, du corps de toutes les
personnes.

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.

Regulatory information - 99

"To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding. Equipment (or
its transmit antenna) that is installed outdoors is subject to licensing."

« Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une
licence, il doit être utilisé a l'intérieur et devrait être placé loin des fenêtres afin de fournir
un écran de blindage maximal. Si le matériel (ou son antenne d'émission) est installé à
l'extérieur, il doit faire l'objet d'une licence. »

European Union

List of applicable countries

This product must be used in strict accordance with the regulations and constraints in the
country of use. For further information, contact the local office in the country of use.
Please see http://ec.europa.eu/enterprise/rtte/implem.htm

for the latest country list.

List of National Codes

This equipment may be operated in the following countries:

Country

Austria AT Germany DE Malta MT United Kingdom GB

Belgium BE Greece GR Netherlands NT Iceland IS

Cyprus CY Hungary HU Poland PL Liechtenstein LI

Czech Republic CZ Ireland IE Portugal PT Norway NO

Denmark DK Italy IT Slovakia SK Switzerland CH

Estonia EE Latvia LV Slovenia SL Bulgaria BG

Finland FI Lithuania LT Spain ES Romania RO

France FR Luxembourg LU Sweden SE Turkey TR

ISO 3166
2 letter
code

Country

ISO 3166
2 letter
code

Country

ISO 3166
2 letter
code

Country

ISO 3166
2 letter
code

100 - Regulatory information