Your Gateway Plasma TV
GTW-P46M103
user'sguide
Setting up
Troubleshooting
Contents
1 Introducing Your Gateway Plasma TV. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Turning on your plasma TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back panel connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Audio, video, RGB, and DVI connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Connecting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Understanding video connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting your DVD player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using component video (AV2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using S-Video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using composite video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting your HDTV decoder set-top box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using component video (AV2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using RGB video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting your VCR or video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using S-Video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using composite video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using coaxial (RF) audio and video (VCR only) . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting off-air TV or cable TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using coaxial (RF) audio and video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using DVI video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using RGB video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3 Adjusting Your Plasma TV Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
OSD menus and options (TV, AV1, and AV2 video sources) . . . . . . . . . . . . . 31
OSD menus and options (DVI or RGB video sources) . . . . . . . . . . . . . . . . . . . 34
4 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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Avoiding image burn-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
A Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . . .43
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
ii
Introducing
Your Gateway
Plasma TV
This chapter provides basic information about your
Gateway Plasma TV.
Read this chapter to learn about:
■ Features
■ Warnings and safeguards
■ Package contents
■ Controls and connections
Illustrations in this guide show the TV mounted to the
stand. You may have purchased the wall mount instead.
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Chapter 1: Introducing Your Gateway Plasma TV
Features
Your plasma TV features:
■ Bright, flicker-free image
■ Automatic detection and conversion of film content for correct display
with minimal motion artifacts (noise)
■ Accurate color processing
■ Picture-in-picture (PIP)
■ HDTV signal compatibility using an external HDTV decoder with RGB or
component video outputs
■ Advanced Zoom and Freeze functions
■ Multi-Scan support
■ Selectable fixed/variable audio outputs
■ Built-in internal amplifier and speakers
■ Built-in Digital Visual Interface (DVI) to eliminate the need for
digital-to-analog conversion
■ 852 × 480 XGA support for computer input.
■ 720p and 1080i support for HDTV signals
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Important safeguards
Warning Risk of electric shock - Do not open
To reduce the risk of electric shock, do no remove the back
cover. There are no user-serviceable parts inside.
Removing the back cover voids the warranty.
Have your plasma TV repaired by qualified service
personnel only.
Warnings and precautions
■ Do not place your hands, face, or objects close to the ventilation openings
of your plasma TV. The top of your plasma TV gets very hot from exhaust
air that is released through the ventilation openings. Burns or personal
injuries may occur if you are too close to the plasma TV. Damage may occur
if you place any object near the top of your plasma TV.
■ Disconnect all cables before moving your plasma TV. Moving your
plasma TV with its cables attached may damage the cables and cause fire
or electric shock danger.
■ Do not expose your plasma TV to rain or moisture.
Important safeguards
■ Keep your plasma TV away from excessive dust, high temperatures,
moisture, or direct sunlight.
■ Use your plasma TV in a well-ventilated area and do not cover the
ventilation openings.
■ Do not modify your plasma TV or use an unshielded power cord or video
input source cable, or you may experience excessive interference.
■ Disconnect your plasma TV and unplug the power cord when the TV is
not used for a long period of time.
■ If the picture displayed is in any way abnormal, turn off your plasma TV,
then disconnect it from the electrical outlet. Make sure that your video
input source cable is connected correctly, then reconnect your plasma TV
to the electrical outlet.
■ Disconnect your plasma TV from the electrical outlet before cleaning or
performing maintenance. Do not use liquid or aerosol cleaners. Use only
a slightly damp cloth for cleaning.
■ Do not place your plasma TV on an unstable cart, stand, or table. Your
plasma TV may fall, causing serious damage.
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Chapter 1: Introducing Your Gateway Plasma TV
■ Do not place your plasma TV on a bed, sofa, rug, or other similar surfaces.
■ Never place your plasma TV near or over a radiator or heat source.
■ Do not install your plasma TV in an enclosed area unless correct
ventilation is provided.
■ Your plasma TV should be operated from the type of power source
indicated on the label. If the type of available power is unknown, consult
your electrician or local power company.
■ Your plasma TV is equipped with a 3-pin grounded plug. The plug will only
fit into a grounded power outlet. This is a safety feature. If you cannot
plug the power cord into the outlet, contact your electrician. Do not alter
the plug because this will defeat the safety feature.
■ Do not rest objects on the power cord and avoid placing the power cord
near high traffic areas.
■ Do not overload wall outlets and extension cords because this can result
in a risk of fire or electric shock.
■ Unplug your plasma TV and contact qualified service personnel if:
■ The power cord or plug is damaged or frayed.
■ Liquid has been spilled into your plasma TV.
■ Your plasma TV has been exposed to water or moisture.
■ Your plasma TV does not operate normally when the operating
instructions are followed. Adjust only those controls that are covered
by the operating instructions. Incorrect adjustment of other controls
may result in damage which often requires extensive work by a
qualified technician to restore your plasma TV to normal operation.
■ Your plasma TV has been dropped or the cabinet has been damaged.
Avoid image burn-in
■ Displaying the same stationary images over an extended period of time,
such as a black bar, stock ticker, video game, or a shopping channel logo,
can leave a permanent ghost image (burn-in). Avoid burn-in by mixing
your viewing patterns. Do not show the same stationary image for more
than 15% of your total TV viewing in any one week.
■ Use the Image Move option in the on-screen display (OSD) menus to
reduce the chance of image burn-in. For more information, see “Advanced”
on page 33 and “Advanced” on page 36.
Your warranty does NOT cover screen burn-in.
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Package contents
Along with your plasma TV, the packaging box contains the following items:
Remote control
Two AA batteries
Package contents
Power cord
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Chapter 1: Introducing Your Gateway Plasma TV
User guide
Remote control
user guide
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Accessories
You can purchase these optional accessories for your plasma TV:
■ Stand mount kit. The stand mount kit contains all of the required
hardware for mounting your plasma TV to a stand. For more information,
see the Stand Mount Installation Guide at support.gateway.com
■ Wall mount kit. The wall mount kit contains all of the required hardware
for mounting your plasma TV on your wall. (Gateway recommends you
use a qualified installer.) For more information, see the Wall Mount
Installation Guide at support.gateway.com
■ Cable kits. Gateway cable kits consist of high-quality gold cables of various
lengths, including:
■ RCA composite video cable
■ S-Video cable
■ RCA component video cable
■ RCA audio cable
■ VGA video cable
.
Accessories
.
■ DVI-D video cable
Contact Gateway for these and other accessories.
www.gateway.com
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Chapter 1: Introducing Your Gateway Plasma TV
Turning on your plasma TV
To turn on your plasma TV:
1 Connect the power cord to the power cord connector on the side of your
plasma TV, then plug the other end of the power cord into a correctly
grounded electrical outlet or surge protector.
Power cord connector
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Turning on your plasma TV
2 Press the main power switch on the side of your plasma TV. The Status LED
on the front turns red and your plasma TV is ready to turn on.
Main power switch
3 Press the power button on the front of your plasma TV. The Status LED
on the front turns green.
Warning If you will be away for an extended period of time, turn off
your plasma TV with the main power switch instead of
using the remote control or front POWER button.
For added protection during a lightning storm or when it
is left unattended or unused for long periods of time,
unplug your plasma TV from the wall outlet and disconnect
the antenna or cable system.
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Chapter 1: Introducing Your Gateway Plasma TV
Front controls
Status LED and
Remote Control Sensor
Input
Channel and
Menu
Vol um e an d
Menu
Menu
Power
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Button Description
Front controls
Status LED and Remote
control sensor
Status LED.
■
Not lit - No AC power is detected. The main power switch is off or
the power cord is disconnected.
■
Solid Red - The main power is on and your plasma TV is off.
■
Solid Green - Your plasma TV is on.
Remote Control Sensor. Receives signals from the remote control.
Do not block.
Input Switches between available input sources.
Channel and Menu Channel. Changes the channel.
Menu . Selects on-screen display (OSD) options. For more
information, see “Using the OSD” on page 30.
Volume and Menu Vol um e. Increases or decreases the volume.
Menu . Adjusts on-screen display (OSD) options. For more
information, see “Using the OSD” on page 30.
Menu Opens the OSD.
OSD Active: Advances to the next main menu within the OSD. For
more information, see “Using the OSD” on page 30.
Power Turns your plasma TV on and off after the main power switch is
turned on. When you turn your plasma TV on or off, wait three
seconds before pressing this button again.
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Chapter 1: Introducing Your Gateway Plasma TV
Back panel connections
External speaker
connections
Connector Description
External speaker connections Connects additional external speakers.
Audio, video, RGB and DVI
connections
12
Audio, video, RGB, and DVI
connections
See “Audio, video, RGB, and DVI connections” on page 13.
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External speaker
connections
Back panel connections
Audio, video, RGB, and DVI connections
Video/
Audio Out
Antenna
Connector
Audio Out Connects to an audio device, such as a receiver.
Video/Audio In Connects to a composite audio/video device, such as a VCR.
Component
Video/Audio In
DVI In Connects to a DVI video device, such as a computer or set-top box.
Antenna Connects to a VHF/UHF antenna or cable TV.
Video Out
Description
Connects to a component audio/video device, such as a DVD player.
Audio In
S-Video
Component
Video/Audio In
RGB In
DVI In
RS-232
Video Out BNC-style cable connector.
S-Video Connects to an S-Video device, such as a satellite dish receiver or digital
cable box.
RGB In Connects to an RGB video device, such as a computer or set-top box.
RS-232 Connects to a computer to display the computer image on the plasma TV
using customized software (typically used by business, education, or
government). For more information see the
Technical Reference
at support.gateway.com.
www.gateway.com
RS-232 Serial Connection
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Chapter 1: Introducing Your Gateway Plasma TV
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Connecting
Components
Read this chapter to learn how to connect:
■ DVD players
■ HDTV decoder set-top boxes
■ VCRs
■ Off-air TV and cable TV
■ Computers
Warning Before connecting any external
components, unplug your plasma TV. To
restart your plasma TV, see “Turning on your
plasma TV” on page 8.
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Chapter 2: Connecting Components
Understanding video connections
Your plasma TV has four types of standard video connections. You should use
the best connection available to get the best display. For example, if your DVD
player supports a component video connection, connect the DVD player to
your plasma TV using component video instead of composite video or S-Video.
Connection
Cable and Connector Description
Quality
Basic Coaxial (RF). The video and audio signals
are both carried in one cable (the other three
connection types only handle video, and
require separate connections for sound).
Coaxial is the only way to connect an
antenna to your plasma TV.
Good Composite. The video signal is carried
through a single “pin.” This connection
method is the one that is most commonly
found on devices.
Better S-Video. The video signal is split into two
signals, black-and-white and color. Text
displayed on-screen through this connection
will be noticeably sharper then composite or
coaxial (RF).
Best Component. The video signal is split into
three signals, two color, and one
black-and-white. Use component video to
take advantage of the superior picture
provided by signal sources as HDTV and
16
progressive
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DVD.
Connecting your DVD player
Connecting your DVD player
Using component video (AV2)
To connect your DVD player using component video:
1 Connect the green-colored Y jack on the back of your DVD player to the
green AV2 jack on the back of your plasma TV.
2 Connect the blue-colored P
to the blue AV2 jack on the back of your plasma TV.
3 Connect the red-colored P
the red AV2 jack on the back of your plasma TV.
or CB jack on the back of your DVD player
B
or CR jack on the back of your DVD player to
R
4 Connect the red (R) and white (L) audio jacks on the back of your DVD
player to the R AV2 and L AV2 audio jacks on the back of your plasma TV.
5 Select the AV2 input using the Input button on the front of your plasma TV.
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Chapter 2: Connecting Components
Using S-Video (AV1)
To connect your DVD player using S-Video:
1 Connect the S-Video jack on the back of your DVD player to the
S-Video AV1 jack on the back of your plasma TV.
18
2 Connect the red (R) and white (L) audio jacks on the back of your DVD
player to the R AV1 and L AV1 audio jacks on the back of your plasma TV.
3 Select the AV1 (S-Video) input using the Input button on the front of your
plasma TV.
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Using composite video (AV1)
To connect your DVD player using composite video:
1 Connect the yellow video jack on the back of your DVD player to the
yellow AV1 video jack on the back of your plasma TV.
2 Connect the red (R) and white (L) audio jacks on the back of your DVD
player to the R AV1 and L AV1 audio jacks on the back of your plasma TV.
Connecting your DVD player
3 Select the AV1 (Video) input using the Input button on the front of your
plasma TV.
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Chapter 2: Connecting Components
Connecting your HDTV decoder set-top box
Using component video (AV2)
To connect your HDTV decoder set-top box using component video:
20
1 Connect the green Y jack on the back of your HDTV set-top box to the
green AV2 jack on the back of your plasma TV.
2 Connect the blue P
the blue AV2 jack on the back of your plasma TV.
3 Connect the red P
the red AV2 jack on the back of your plasma TV.
or CB jack on the back of your HDTV set-top box to
B
or CR jack on the back of your HDTV set-top box to
R
4 Connect the red (R) and white (L) audio jacks on the back of your HDTV
set-top box to the R AV2 and L AV2 audio jacks on the back of your
plasma TV.
5 Select the AV2 input using the Input button on the front of your plasma TV.
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Connecting your HDTV decoder set-top box
Using RGB video
To connect your HDTV decoder set-top box using RGB video:
1 Connect the 15-pin D-Sub RGB jack on the back of your HDTV set-top box
to the RGB-In connector on the back of your plasma TV.
2 Connect the red (R) and white (L) audio-out jacks on the back of your
HDTV set-top box to the R AV2 and L AV2 audio jacks on the back of your
plasma TV.
3 Select the RGB input using the Input button on the front of your
plasma TV.
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Chapter 2: Connecting Components
Connecting your VCR or video camera
Using S-Video (AV1)
To connect your VCR or video camera using S-Video:
22
1 Connect the S-Video jack on the back of your VCR or video camera to the
S-Video AV1 jack on the back of your plasma TV.
2 Connect the red (R) and white (L) audio jacks on the back of your VCR
or video camera to the R AV1 and L AV1 audio jacks on the back of your
plasma TV.
3 Select the AV1 (S-Video) input using the Input button on the front of your
plasma TV.
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Connecting your VCR or video camera
Using composite video (AV1)
To connect your VCR or video camera using composite video:
1 Connect the yellow video jack on the back of your VCR or video camera
to the yellow AV1 video jack on the back of your plasma TV.
2 Connect the red (R) and white (L) audio jacks on the back of your VCR
or video camera to the R AV1 and L AV1 audio jacks on the back of your
plasma TV.
3 Select the AV1 (Video) input using the Input button on the front of your
plasma TV.
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Chapter 2: Connecting Components
Using coaxial (RF) audio and video (VCR only)
To connect your VCR using coaxial (RF) audio and video:
1 Connect the “output to TV” (RF out or Antenna out) jack on the back of
your VCR to the TV In connector on the back of your plasma TV.
2 Select the TV/Cable input using the Input button on the front of your
plasma TV.
If you have an off-air antenna or cable box, connect your off-air antenna or
cable TV cable to the ANT connector on the back of your VCR.
Warning If an outdoor antenna or cable system is connected to your
plasma TV, make sure that the antenna or cable system
is correctly grounded. For more information, see
“Television antenna connectors protection (for systems
fitted with TV/cable TV tuner cards)” on page 45.
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Connecting off-air TV or cable TV
Connecting off-air TV or cable TV
Using coaxial (RF) audio and video
To connect off-air TV or cable TV using coaxial (RF) audio and video:
1 Connect the coaxial (RF) connector from your antenna, cable TV, or cable
box to the TV In connector on the back of your plasma TV.
2 Select the TV/Cable input using the Input button on the front of your
plasma TV.
If you have connected a VCR to the ANT connector on the back of your
plasma TV, connect your off-air TV or cable TV cable to the ANT connector on
the back of your VCR.
Warning If an outdoor antenna or cable system is connected to your
plasma TV, make sure that the antenna or cable system
is correctly grounded. For more information, see
“Television antenna connectors protection (for systems
fitted with TV/cable TV tuner cards)” on page 45.
www.gateway.com
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Chapter 2: Connecting Components
Connecting a computer
Using DVI video
To connect your computer using DVI video:
26
1 Connect the DVI connector on your computer to the DVI-In connector
on the back of your plasma TV.
2 Connect the Audio Out jack on your computer to the L AV2 and R AV2
audio jacks on the back of your plasma TV.
3 Select the DVI input using the Input button on the front of your plasma TV.
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Using RGB video
To connect your computer using RGB video:
1 Connect the 15-pin D-Sub RGB connector on your computer to the RGB In
connector on the back of your plasma TV.
Connecting a computer
2 Connect the Audio Out jack on your computer to the L AV2 and R AV2
audio jacks on the back of your plasma TV.
3 Select the RGB input using the Input button on the front of your
plasma TV.
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Chapter 2: Connecting Components
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Adjusting Your
Plasma TV
Settings
Read this chapter to learn how to adjust your plasma TV
settings from the on-screen display (OSD).
You can also use your remote control to change some
settings. For more information, see You r G at e wa y R em ot e
Control User’s Guide.
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Chapter 3: Adjusting Your Plasma TV Settings
Using the OSD
Your plasma TV features an on-screen display (OSD) that lets you adjust and
save contrast, brightness, and other settings. The TV saves changes you make
to the settings, even if you turn off the TV.
To adjust settings from the OSD:
1 Press the MENU button on the front of your plasma TV. The OSD opens.
2 Press the MENU button on the front of your plasma TV to select the menu
you want.
3 Press the MENU or button on the front of your plasma TV to select a
menu option.
4 Press the MENU or button on the front of your plasma TV to adjust
the option setting.
After the OSD timeout period, the OSD closes.
If you are using TV, AV1, or AV2 for your video source, go to “OSD menus and
options (TV, AV1, and AV2 video sources)” on page 31.
If you are using DVI or RGB for your video source, go to “OSD menus and
options (DVI or RGB video sources)” on page 34.
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OSD menus and options
(TV, AV1, and AV2 video sources)
You can use these OSD menus and options to adjust various settings for your
plasma TV.
OSD Menu Description
Using the OSD
Setup
Video
TV Source. Sets the source for the tuner.
Select Cable (for cable or a satellite dish) or
Antenna.
Channel. Adds the channel to the channel list.
Erase removes the channel from the channel list.
V-Chip. Activates parental controls. You need the
remote control to use this option. For more
information, see
User’s Guide
Your Gateway Remote Control
.
AutoProgram Channels. When TV is the
selected video input source, your plasma TV adds
all channels that have a signal to the channel list.
Brightness. Adjusts the brightness of the picture.
You may need to readjust brightness after the
plasma TV warms up.
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Contrast. Adjusts the contrast of the picture.
Saturation. Adjusts the color saturation to make
colors more intense.
Hue. Adjusts the color of flesh tones.
Sharpness. Adjusts the amount of detail
enhancement.
Reset to defaults. Resets settings to the factory
default.
Advanced Settings. Opens a sub-menu that
controls:
■
Color Space. Shifts the color spectrum.
■
Color Temp. Adjusts the color temperature to
three preset modes. You can also customize the
red, green and blue separately.
■
Gamma. Adjust the ratio of black to white.
■
Reset to defaults. Resets advanced settings to
the factory default.
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Chapter 3: Adjusting Your Plasma TV Settings
OSD Menu Description
Display
Audio
Shape/Size. Adjusts the screen width to 4:3, 16:9,
Panorama, or Letterbox viewing mode.
OSD Position. Adjusts the position of the OSD
within the display image.
OSD Timeout. Specifies the number of seconds
30
the OSD menu is displayed before it turns off
automatically.
OSD Rotation. Turns the OSD display 180°.
Closed Captioning. Activates and sets closed
captioning.
Background Color. Changes the color of the
background where a video signal is not displayed.
Treb le. Adjusts the treble. The Line Out option
must be set to L-Var to use this option.
Bass. Adjusts the bass. The Line Out option must
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be set to L-Var to use this option.
Balance. Adjusts the balance level between the
channels. The Line Out option must be set to
L-Var to use this option.
SRS WOW. Simulates surround sound.
Speakers. Turns the built-in or external speaker
connectors on or off.
Line out. Changes the audio output options for
the plasma TV.
L-Fixed: Does not change with TV volume.
L-Var: Lets you adjust the type of output your
plasma TV sends to the built-in speakers or the
external speaker connectors.
32
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OSD Menu Description
Using the OSD
Advanced
Info
MTS. Changes the sound output for TV programs.
Switch between Stereo, Sap (Second Audio
Program), or Mono for audio simulcasts. The
TV program must support the output option.
Image Reverse. Reverses the display image.
3
Image Move. Moves the display image to prevent
image burn-in.
Move Time. Sets the time in seconds for image
movement.
Language. Changes the language of the OSD
menu. Choose between English, French, Spanish,
and Traditional Chinese.
Input Source. Displays the current input source.
System. Displays current system information.
Antenna. Displays the current channel in
TV mode.
Rating. Displays the current program rating.
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33
Chapter 3: Adjusting Your Plasma TV Settings
OSD menus and options
(DVI or RGB video sources)
PIP&OSD
PIP Size. Turns PIP mode on or off and sets the
size of the PIP window. When PIP is turned on,
you can display two pictures at one time. The
picture on the full screen is the main picture. The
picture in the window is the sub-picture.
PIP mode only works when the picture displayed
on the full screen comes from either the DVI or
RGB video input.
30
The sub-picture video input source can be set to
the TV, AV1 (Video), AV1 (S-Video), or AV2.
PIP Source. Changes the video input source of
the sub-picture when PIP is turned on.
PIP Position. Moves the sub-picture within the
display image.
PIP Settings. Opens a sub-menu that controls:
■
Brightness. Adjusts the brightness of the
sub-picture. You may need to readjust
brightness after the plasma TV warms up.
■
Contrast. Adjusts the contrast of the
sub-picture.
■
Saturation. Adjusts the color saturation to
make colors more intense in the sub-picture.
■
Hue. Adjusts the color of flesh tones in the
sub-picture.
■
Sharpness. Adjusts the amount of detail
enhancement in the sub-picture.
■
Reset to defaults. Resets the sub-picture
settings to the factory default.
OSD Position. Adjusts the position of the OSD
within the display image.
OSD Timeout. Specifies the number of seconds
the OSD menu is displayed before it turns off
automatically.
OSD Rotation. Turns the OSD display 180°.
34
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Using the OSD
Video
Display
Audio
-25
Brightness. Adjusts the brightness of the
picture.
You may need to readjust brightness after the
25
25
plasma TV warms up.
Contrast. Adjusts the contrast of the picture.
Gamma. Adjust the ratio of black to white.
Reset to defaults. Resets picture settings to the
factory default.
Aspect Ratio. Adjusts the screen width to fill the
screen or to display one-to-one.
H.Position. Adjusts the horizontal screen
position.
25
25
25
25
V. Po s i ti o n . Adjusts the vertical screen position.
Phase Adj. Removes any horizontal distortion
and clears or sharpens the displayed characters.
Sync Adj. Removes any vertical distortion and
clears or sharpens the displayed characters.
Trebl e. Adjusts the treble. The Line Out option
must be set to L-Var to use this option.
Bass. Adjusts the bass. The Line Out option
25
25
must be set to L-Var to use this option.
Balance. Adjusts the balance level between the
channels. The Line Out option must be set to
L-Var to use this option.
SRS WOW. Simulates surround sound.
Speakers. Turns the built-in or external speaker
connectors on or off.
Line out. Changes the audio output options for
the plasma TV.
L-Fixed: TV volume does not change.
L-Var: Lets you adjust the type of output your
plasma TV sends to the built-in speakers or the
external speaker connectors.
www.gateway.com
35
Chapter 3: Adjusting Your Plasma TV Settings
Advanced
Info
Image Reverse. Reverses the display image.
Image Move. Moves the display image to
prevent image burn-in.
Move Time. Sets the time in seconds for image
movement.
2
Language. Changes the language of the OSD
menu. Choose between English, French,
Spanish, and Traditional Chinese.
Color Space. Shifts the color spectrum.
Color Temp. Adjusts the color temperature to
three preset modes. You can also customize the
red, green and blue separately.
Resolution. Displays the current screen
resolution.
H. Frequency. Displays the current horizontal
signal frequency.
V. Frequency. Displays the current vertical
frequency.
Video W. Input. Displays the video input source
of the PIP window if the PIP window is active.
Video W. System. Displays system information
for the PIP window if active.
36
www.gateway.com
Maintenance and
Troubleshooting
Read this chapter to learn how to maintain and
troubleshoot your plasma TV.
4
37
Chapter 4: Maintenance and Troubleshooting
Cleaning and maintenance
Cleaning the screen
■ Do not use substances such as glass cleaners, solvents, and thinners.
■ The screen of your plasma TV has been specially treated. Wipe the surface
gently using only a cleaning cloth or a soft, lint-free cloth.
■ If the surface is particular dirty, use a soft cloth and water to clean the
screen. Squirt a little water on the cloth (never directly on the screen), then
wipe the screen with the cloth.
Warning The screen of your plasma TV is made of specially coated
glass and can be scratched or damaged by abrasive or
ammonia-based window cleaners.
Scratches on the bezel or glass are not covered by your
warranty.
■ Do not scratch or hit the surface of the screen with your fingers or any
hard objects.
Cleaning the exterior
■ Your plasma TV is cooled by air circulated through the vents on the case,
so keep the vents free of dust. With your plasma TV turned off and
unplugged, brush the dust away from the vents with a damp cloth. Be
careful not to drip any water into the vents. Do not attempt to clean dust
from the inside of your plasma TV.
■ Do not use abrasive or solvent cleaners because they can damage the finish
on components.
■ Do not allow any excessive water or moisture to come into contact with
the surface of your plasma TV. If water or moisture gets inside your
plasma TV, operating problems and electrical and shock hazards may
result.
■ Do not scratch or hit the cabinet with your fingers or any hard objects.
■ Do not place articles made from rubber or PVC near the cabinet for any
extended periods of time.
38
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Avoiding image burn-in
■ Displaying the same stationary image over an extended period of time,
such as a black bar, stock ticker, video game, or shopping channel logo,
can leave a permanent ghost image (burn-in). Avoid burn-in by mixing
your viewing patterns. Do not show the same stationary image for more
than 15% of your total TV viewing in any one week.
■ Use the Image Move option in the on-screen display (OSD) menus to
reduce the chance of image burn-in. For more information,see “Advanced”
on page 33 and “Advanced” on page 36.
Your warranty does NOT cover screen burn-in.
Troubleshooting
Use the following information to solve common problems.
You cannot see a picture
■ Make sure that the power cord is plugged into a grounded electrical outlet.
Troubleshooting
■ Make sure that the main power switch and power button are turned on.
■ Make sure that the selected input source is connected to a working input
source.
■ Press the Input button on the front of your plasma TV until you select the
correct input source.
■ If your plasma TV is connected to your computer in RGB mode, press any
key on your keyboard to “wake” your computer.
You see a distorted picture or hear unusual sound
■ You may be getting interference from electrical appliances, cars,
motorcycles, or fluorescent lights. Try moving your plasma TV to another
location.
The color is abnormal
■ Make sure that the input source cable is connected securely and correctly
to the back of your plasma TV.
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39
Chapter 4: Maintenance and Troubleshooting
The picture has abnormal patterns
■ Make sure that the input source cable is attached securely and correctly.
■ Make sure that the video input source is within the range of your
plasma TV. Compare the video input source’s specifications with your
plasma TV specifications.
The display image does not cover the entire screen
■ If your are using RGB mode, make sure that Aspect Ratio in the OSD is
set correctly.
■ If you are using TV, AV1, AV2, or component with 480i input, use the WIDE
button on the remote control to scroll through various screen modes.
You can see a picture but you cannot hear sound
■ Make sure that the volume is not turned down.
■ Make sure that the sound is not muted.
■ Make sure that your audio input source cables are connected securely and
correctly.
The monitor has pixels that are always dark
■ Your plasma TV is manufactured using an extremely high level of precision
technology. However, sometimes some pixels of your plasma TV may not
display. Pixel defects within industry specifications are inherent to this
type of product and do not constitute a defective product.
An image remains on the screen even after you turn off your
plasma TV
■ A still image may have been displayed for an extended period of time
causing burn-in. For more information about burn-in, see page 39.
You see “noise” or “trash” on the screen
■ When your plasma TV’s digital capabilities exceed a digital broadcast
signal, the signal is up-converted (increased) to match your plasma TV’s
display capabilities. Up-converting can cause noise or trash.
Screen brightness is diminished
■ Video display devices experience degradation of brightness over the life of
the device. Normal brightness degradation is not covered by your warranty.
40
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Telephone support
If this troubleshooting information does not resolve your problem or if you
have other questions relating to your plasma TV, call our Service Center at
888-737-MyGW (6949).
Troubleshooting
For more information about Gateway, visit www.gateway.com
.
www.gateway.com
41
Chapter 4: Maintenance and Troubleshooting
42
www.gateway.com
Safety,
Regulatory, and
Legal Information
Regulatory compliance
statements
United States of America
Federal Communications Commission (FCC)
Unintentional emitter per FCC Part 15
This device has been tested and found to comply with the limits for a
Cl ass B dig ita l de vic e, purs uant to Pa rt 15 o f the FC C rules . The se lim its
are designed to provide reasonable protection against harmful
interference in a residential installation.
A
43
Safety, Regulatory, and Legal Information
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio and television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna
■
Increase the separation between the equipment and receiver
■
Connect the equipment to an outlet on a different circuit from that to which the receiver is
connected
■
Consult the dealer or an experienced radio/TV technician for help.
Compliance Accessories: The accessories associated with this equipment are: shielded video cable
when an external monitor is connected. These accessories are required to be used in order to
ensure compliance with FCC rules.
FCC declaration of conformity
Responsible party:
Gateway Companies, Inc.
610 Gateway Drive, North Sioux City, SD 57049
(605) 232-2000 Fax: (605) 232-2023
Product:
■
GTW-P46M103 Plasma TV
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Caution Changes or modifications not expressly approved by
Gateway could void the FCC compliance and negate your
authority to operate the product.
Canada
Industry Canada (IC) Unintentional emitter per ICES-003
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the radio interference regulations of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage
radioélectrique édicté par Industrie Canada.
44
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Regulatory compliance statements
Laser safety statement
All Gateway systems equipped with CD and DVD drives comply with the appropriate safety
standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser
Products” under a US Department of Health and Human Services (DHHS) Radiation Performance
Standard. Should the unit ever need servicing, contact an authorized service location.
Warning Use of controls or adjustments or performance of
procedures other than those specified in this manual may
result in hazardous radiation exposure. To prevent
exposure to laser beams, do not try to open the enclosure
of a CD or DVD drive.
California Proposition 65 Warning
Warning This product contains chemicals, including lead, known to
the State of California to cause cancer and/or birth defects
or reproductive harm.
Television antenna connectors protection (for
systems fitted with TV/cable TV tuner cards)
External television antenna grounding
If an ou tsi de a nte nna or c able sy stem is to be conn ected t o your Gate way PC, m ake sur e tha t the
antenna or cable system is electrically grounded to provide some protection against voltage surges
and static charges.
Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with regard to
proper grounding of the mast and supporting structure, grounding of the lead-in wire to an
antenna discharge unit, size of grounding conductors, location of antenna discharge unit,
connection to grounding electrodes, and requirements for the grounding electrode.
Lightning protection
For added protection of any Gateway product during a lightning storm or when it is left
unattended or unused for long periods of time, unplug the product from the wall outlet and
disconnect the antenna or cable system.
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45
Safety, Regulatory, and Legal Information
Power lines
Do not locate the antenna near overhead light or power circuits, or where it could fall into such
power lines or circuits.
Warning When installing or realigning an outside antenna system,
extreme care should be taken to keep from touching such
power lines or circuits. Contact with them could be fatal.
7
6
5
4
3
46
1
Antenna and satellite grounding
2
Reference Grounding component
1 Electric service equipment
2 Power service grounding electrode system (NEC Art 250, Part H)
3 Ground clamps
4 Grounding conductors (NEC Section 810-21)
5 Antenna discharge unit (NEC Section 810-20)
6 Ground clamp
7 Antenna lead-in wire
www.gateway.com
Notices
Copyright © 2003 Gateway, Inc.
All Rights Reserved
14303 Gateway Place
Poway, CA 92064 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or
transmitted by any means or in any form, without prior consent in writing from Gateway.
The information in this manual has been carefully checked and is believed to be accurate. However, changes are
made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or
change products described in this publication at any time. Due to continuing system improvements, Gateway is
not responsible for inaccurate information which may appear in this manual. For the latest product updates,
consult the Gateway Web site at www.gateway.com
exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in this
manual and the products it describes at any time, without notices or obligation.
Trademark Acknowledgments
1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ
Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway.net, Gateway stylized logo, Perfect
Scholar, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are
registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work,
Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway
Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway
Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware,
Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway
Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo,
Gateway Teacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids
BackPack, SERVE-TO-ORDER, Server Watchdog, the Spotted G Gateway Logo and the Spotted G Logo,
SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium
are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows
are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are
used for identification purposes only, and may be the trademarks or registered trademarks of their respective
companies.
. In no event will Gateway be liable for direct, indirect, special,
Notices
www.gateway.com
47
Safety, Regulatory, and Legal Information
48
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Index
A
accessories 7
adjust
brightness
color 31, 34
contrast 31, 34, 35
shape/size 32, 35
sound 32, 35
TV settings 31
antenna connection 13
audio and video connection 12, 13
audio in connection 13
audio out connection 13
31, 34, 35
B
back panel connections 12
batteries 5
burn-in 4, 39
C
cable kits 7
cable TV
connecting coaxial (RF)
channel up and down buttons 11
cleaning 38
exterior 38
screen 38
closed captioning 32
coaxial (RF) video 16
connection 13
component video 16
connection 13
composite video 16
connection 13
computer
connecting
connecting DVI video 26
connecting RGB video 27
connecting
cable TV
26
25
25
computer 26
DVD player 17
HDTV decoder set-top box 20
off-air TV 25
power cord 8
VCR 22
video camera 22
connections
antenna
audio and video 12, 13
audio in 13
audio out 13
back panel 12
component video 13
composite video 13
DVI 12, 13
DVI in 13
RGB 12, 13
RGB in 13
RS-232 13
S-Video 13
13
D
DVD player
connecting component video
connecting composite video 19
connecting S-Video 18
DVI connection 12, 13
DVI in connection 13
F
features 2
front controls 10
H
HDTV decoder set-top box
connecting component video
connecting RGB video 21
17
20
49
I
image burn-in 4, 39
Input button 11
power button 11
power cord 5
connection 8
M
main power
button
turning on 9
maintenance 37, 38
Menu button 11, 30
Menu left and right buttons 11, 30
Menu up and down buttons 11, 30
mounting kits 7
9
O
off-air TV
connecting coaxial (RF)
on-screen display
see OSD
OSD
30
brightness 31, 34, 35
closed captioning 32
contrast 31, 34, 35
menu
advanced
audio 32, 35
display 32, 35
info 33, 36
PIP&OSD 34
setup 31
Video 35
video 31
Parental Guide 31
PIP mode 34
Saturation 31, 34
screen width 32, 35
33, 36
25
P
parental controls 31
PIP mode 34
power
main switch
turning on 9
9
R
remote control 5
remote control sensor 11
Remote control user guide 6
RGB connection 12, 13
RGB in connection 13
RS-232 connection 13
S
safety 3
screen width 32, 35
Service Center 41
setting up
safety precautions
stand 7
stand mount kit 7
status LED 11
support 41
S-Video 16
connection 13
3
T
troubleshooting 37, 39
V
VCR
connecting coaxial (RF)
connecting composite video 23
connecting S-Video 22
video camera
connecting composite video
connecting S-Video 22
video connections
types of
video out connection 13
volume up and down buttons 11
16
24
W
wall 7
23
50
wall mount kit 7
51
52
MAN MON 46" PLASMA GDE R 4/03
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