Gateway GT704 User Manual

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USB/Ethernet

DSL Gateway

Model #:GT704

FirmwareVersion:3.0.1.0.6.0-GT704

User Manual

Ver 2.0

SolutionsfortheDigitalLife

Table of Contents

1

Introduction

1

 

Package Contents

1

 

Minimum System Requirements

2

 

Features

2

 

Getting to Know the Gateway

4

2 Setting Up the Gateway

7

 

Connecting a Computer to the Gateway

7

 

Installing Phone Filters

22

 

Setting Up the DSL Connection

26

3 Performing a Basic Setup

31

 

Basic Setup

31

 

Changing the Admin User Name and Password

33

4

Using Advanced Setup

35

 

Accessing Advanced Setup

35

 

WAN IP Address

36

 

LAN IP Address

40

 

DHCP Server

40

 

Services Blocking

42

 

Website Blocking

43

 

Remote Management

44

 

Application Layer Gateway and Port Forwarding

45

 

DMZ Hosting

46

 

Firewall

47

 

Dynamic Routing

49

 

NAT (Network Address Translation)

50

 

Static Routing

50

 

UPnP (Universal Plug and Play)

51

 

Time Zone

51

 

Remote Syslog Capture

52

5 Viewing the Gateway’s Status

53

 

General Status

53

 

Routing Table

55

 

ARP Table

55

 

WAN Status

56

 

LAN Status

57

 

Active User List

57

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Actiontec USB/Ethernet DSL Gateway User Manual

6

Using Utilities

59

 

Web Activity Log

59

 

System Log

60

 

DSL Settings

61

 

Restore Default Settings

62

 

Upgrade Firmware

62

7 Setting Up a Network

63

 

Ethernet

63

 

USB

68

8

Troubleshooting

73

 

Troubleshooting

73

 

Frequently Asked Questions

74

a

Reference

79

 

Locating Computer Information

79

 

Locating Windows Operating System Files

80

b Setting Up Static IP on the Computer

83

 

Windows 98 SE

83

 

Windows Me

86

 

Windows 2000

89

 

Windows XP

93

c

Computer Security

97

 

Comparing DSL Service with a Dial-Up Modem

97

 

Gateway Security

98

 

Computer Security

98

 

Electronic Security

99

d

Specifications

101

 

General

101

 

LED Indicators

102

 

Environmental

102

e

Glossary

103

f Non-Windows System Setup

107

 

Classic

107

 

OS X

109

 

Notices

111

 

Regulatory Compliance Notices

111

 

Modifications

111

 

Miscellaneous Legal Notices

112

 

Limited Warranty

113

ii

Introduction 1

Thank you for purchasing the Actiontec USB/Ethernet DSL Gateway. The Gateway is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec USB/Ethernet DSL Gateway is sure to be one of the keys to your success.

Package Contents

sActiontec USB/Ethernet DSL Gateway

sPower cord

sPhone filters

sDSL cable

sYellow (Ethernet) cable

sBlue (USB) cable

sInstallation CD (includes user manual)

sQuick Start guide

sStart Here guide

sTechnical Support card

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Actiontec USB/Ethernet DSL Gateway User Manual

Minimum System Requirements

sInternet DSL service

sCompatible laptop, desktop, or Macintosh computer with an available Ethernet or USB (USB compatible with PCs only)

sMicrosoftWindows 98, 98 Second Edition (SE),Millennium Edition (Me),NT 4.0,2000,XP; Mac OS 7.1 and above

Note: USB LAN port is not supported with Microsoft Windows 95 and NT 4.0, or any Mac OS.

sInternet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator 4.0 or higher (4.7 recommended)

sTCP/IP network protocol installed

Features

sPlug-and-Play installation support for systems with Windows operating systems (98SE, Me, 2000, and XP)

sADSL WAN port (RJ-11)

sCompliant with full-rate ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt) and G.992.2 (G.lite) standard

sAuto-handshake for different ADSL flavors

sUSB 1.1 device specification compliance

s12 Mbps USB data rate (full speed)

sMultiprotocol encapsulation over ATM, PPP over ATM, PPP over Ethernet

sPrecise ATM traffic shaping

sIP packet routing and transparent bridge

sRouting protocol supports RIP-1, RIP-2, static routing

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Chapter 1 Introduction

sBuilt-in NAT, DHCP server

sDNS relay support

sPAP/CHAP authentication, administrative passwords through Telnet and

HTTP

sCompliant with IEEE 802.3 Ethernet standard

s10/100 Base-T Ethernet ports (4)

sFlow control support for Fast Ethernet

sWeb-based configuration setup

sDefault configuration backup restore

sFirmware upgradeable

sWeb download support

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Actiontec USB/Ethernet DSL Gateway User Manual

Getting to Know the Gateway

This section contains a quick description of the Gateway’s lights, ports, etc.

The Gateway contains several indicator lights (LEDs) on its front panel and a series of ports on its rear panel.

Front Panel

The front panel of the Gateway features eight lights: Power, DSL, Internet, Ethernet (4), and USB.

USB

Ethernet3

4

1

2

 

Internet

 

 

 

DSL

 

 

 

 

 

Power

 

 

 

 

 

 

 

 

2

3

4

 

 

1

t

 

 

 

 

 

Internet

Etherne

 

r

DSL

 

 

 

Powe

 

 

 

 

 

USB

Power Light

The Power light displays the Gateway’s current status. If the Power light glows steadily green, the Gateway is receiving power and fully operational.When the Power light flashes rapidly, the Gateway is initializing. If the Power light is not illuminated when the Power cord is plugged in and the Power switch is turned on, the Gateway has suffered a critical error and technical support should be contacted.

DSL Light

The DSL light illuminates when the Gateway is connected to a DSL line.When it flashes, the Gateway’s built-in DSL modem is training for your DSL service.

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Chapter 1 Introduction

Internet Light

WhentheInternetlightglowssteadily,theGatewayisconnectedtotheDSL provider.

Ethernet Lights

The Ethernet lights illuminate when the Gateway is connected via one or more of its Ethernet ports.

USB Light

The USB light illuminates when the Gateway is connected via its USB port.

Rear Panel

The rear panel of the Gateway contains seven ports (Ethernet [4], Phone, USB, and Power), as well as Reset and Power switches.

Power

Reset

Phone Port

The Phone port is used to connect the Gateway to a DSL (Digital Subscriber Line) connection.

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Actiontec USB/Ethernet DSL Gateway User Manual

USB Port

The USB port is used to connect a computer to the Gateway via USB cable.

Note: It is not recommended to perform a recovery or update for the Gateway from a computer connected via USB.

Ethernet Ports

The Ethernet ports are used to connect computers to the Gateway via Ethernet cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a straight-through or crossover Ethernet cable can be used when connecting to the ports.

Reset Switch

Depressing the Reset switch for one or two seconds will power cycle the Gateway (similar to unplugging and then plugging in the Gateway’s Power cord). To restore the Gateway’s factory default settings, depress and hold the Reset switch for approximately 15 seconds. The reset process will start about 10 seconds after releasing the switch.

Power Port

The Power port is used to connect the Power cord to the Gateway.

NWarning: Do not unplug the Power cord from the Gateway during the reset process. Doing so may result in permanent damage to the Gateway.

Power Switch

The Power switch is used to power the Gateway on and off.

NWarning: Do not click the Power switch to its“off”postion during the reset process. Doing so may result in permanent damage to the Gateway.

6

Setting Up

2

the Gateway

The instructions that follow parallel the steps contained in theActiontec Installation Buddy,which provides a visual guide to setting up the Gateway.It is recommended the user run the Installation Buddy first,before attempting any other procedures.

To set up the Gateway, it must be connected to a computer, and then configured. After connecting this first computer, other computers can be added to the network via USB or Ethernet (see“Setting Up a Network”on page 65).

Connecting a Computer to the Gateway

Connecting a computer to the Gateway for setup involves three basic steps: initial setup, plugging in the Gateway’s power cord, and connecting the Gateway to the computer.

Connecting Via Ethernet

1.Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically.Wait until the following screen appears, read the on-screen instructions, then click Next.

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Actiontec USB/Ethernet DSL Gateway User Manual

2.Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next.

3. Click in the check box next to Ethernet (Recommended), then click Next.

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Chapter 2 Setting Up the Gateway

4.Make sure the items needed to connect the Gateway to the first computer are included in the kit, then click Next.

5. Get the Gateway from the kit, then click Next.

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Actiontec USB/Ethernet DSL Gateway User Manual

6.Get the Power cord and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next.

7. Plug the larger end of the Power cord into a power outlet, then click Next.

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Chapter 2 Setting Up the Gateway

8.Click the On/Off switch to its on position (as shown in the picture onscreen), then click Next.

9.Confirm the Power light on the front of the Gateway glows solid green, then click Next.

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Actiontec USB/Ethernet DSL Gateway User Manual

10.Get the yellow Ethernet cable from the kit and plug one end into a yellow Ethernet port on the back of the Gateway, then click Next.

11.Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer. Click Next.

Note: An Ethernet port looks similar to a phone jack, but is slightly larger.

12

Chapter 2 Setting Up the Gateway

12.Make sure one of the Ethernet lights on the front of the Gateway glows solid green. Click Next.

13.Get the black or gray DSL cable from the kit and plug one end into the gray Line port on the rear panel of the Gateway. Click Next.

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Actiontec USB/Ethernet DSL Gateway User Manual

14.Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click Next.

The Gateway is connected to a computer via Ethernet. Next, install the filters as described in“Installing Filters”on page 22.

Connecting Via USB

1.Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically.Wait until the following screen appears, read the on-screen instructions, then click Next.

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Chapter 2 Setting Up the Gateway

2.Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next.

3. Click the check box next to USB, then click Next.

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Actiontec USB/Ethernet DSL Gateway User Manual

4.Make sure the items needed to connect the Gateway to the first computer are included in the kit, then click Next.

5. Get the Gateway from the kit, then click Next.

16

Chapter 2 Setting Up the Gateway

6.Get the Power cord and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next.

7. Plug the larger end of the Power cord into a power outlet, then click Next.

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Actiontec USB/Ethernet DSL Gateway User Manual

8.Click the On/Off switch to its on position (as shown in the picture onscreen), then click Next.

9.Confirm the Power light on the front of the Gateway glows solid green, then click Next.

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Chapter 2 Setting Up the Gateway

10.Get the blue USB cable from the kit and plug the square end into the blue USB port on the back of the Gateway, then click Next.

11.Plug the rectangular end of the blue USB cable into an USB port on the front or back of the computer. Click Next.

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Actiontec USB/Ethernet DSL Gateway User Manual

12.Make sure the USB light on the front of the Gateway glows solid green. Click Next.

13.Get the black or gray DSL cable from the kit and plug one end into the gray Phone port on the rear panel of the Gateway. Click Next.

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Chapter 2 Setting Up the Gateway

14.Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click Next.

The Gateway is connected to a computer via USB. Next, install the filters as described in“Installing Filters,”on the next page.

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Actiontec USB/Ethernet DSL Gateway User Manual

Installing Phone Filters

Phone filters allow the use of the telephone while online.All telephones and other devices (answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the DSL line must have a phone filter installed. To install a phone filter:

1. Read the on-screen information, then click Next.

2.Readtheon-screeninformation,thenunplugalltelephonesandotherdevicesfrom theirrespectivephonejacks.ClickNext.

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Chapter 2 Setting Up the Gateway

3. Getthephone filters.ClickNext.

MCaution: Do not unplug the black or gray DSL cable from the phone jack near your computer.

4.Plugaphone filter intoeveryphone jack withatelephoneorotherdeviceconnectedtoit,thenclickNext.

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Actiontec USB/Ethernet DSL Gateway User Manual

5.Plug the ends of the phone lines disconnected in step 2 into the phone filters plugged into phone jacks. ClickNext.

MCaution: Do not plug a phone filter in the phone jack in which the black or gray DSL cable is plugged.

6.Readtheon-screeninstructions,andmakesuretheGatewayisconnectedexactlyas shown,dependingonwhethertheGatewayisconnectedviaEthernetorUSB.

Ethernet connection setup:

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Chapter 2 Setting Up the Gateway

USB connection setup:

Click Next.

7.Make sure the DSL light on the Gateway glows solid green (this may take a few moments). Click Next.

Next, go to“Setting Up the DSL Connection”on the next page.

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Actiontec USB/Ethernet DSL Gateway User Manual

Setting Up the DSL Connection

After connecting the Gateway and installing phone filters, the DSL connection must be configured. To do this:

1.Select one of the options in the“Select Connection”box: Auto Detect, Select from the list, or Manual Setup.

Auto Detect - if selected, click Next. The DSL connection is automatically detected, and a series of informational screens will be displayed while the Gateway searches for the connection. If successful, go to step 2. If unsuccessful, go to Select from the list, below.

Select from the list - If Auto Detect is not successful, or the user knows which ISP to connect to, click in the“Select from the list”box, then click Next.

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Chapter 2 Setting Up the Gateway

In the next window, select the ISP being used from the list box on the right (scroll down for more choices), then click Next.A series of informational screens will display while the Gateway searches for the connection. If the connection is successful, go to step 2. If not, go to“Manual Setup,”below.

Manual Setup - If the Auto Detect and Select from a list are not successful, or the user knows how to configure VPI/VCI and Encapsulation settings, click in the“Manual Setup”box, then click Next.

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Actiontec USB/Ethernet DSL Gateway User Manual

In the next window, enter the VPI/VCI and Encapsulation settings (the ISP should provide these) then click Next.

2.Enter the user name and password in the appropriate text boxes (or click the check box next to“My ISP does not require this information.”), then click Next.

28

Chapter 2 Setting Up the Gateway

3.Select the appropriate IP type. This information should be provided by the ISP.When finished, click Next.

If Static IP is selected, go to step 4.

If Dynamic IP (DHCP) is selected, got to step 5.

4.In the next window, enter the IP Address, Subnet, Gateway, DNS 1, and DNS 2 information (if applicable) in the proper text boxes. This information is available in the Welcome Letter.When finished, click Next and go to step 6.

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Actiontec USB/Ethernet DSL Gateway User Manual

5. The Installation Buddy checks the configuration of the Gateway.

6.When the configuration is complete, a series of congratulations windows appears. Read the on-screen information, then click through the next few windows to exit the Installation Buddy.

The Gateway is successfully configured and ready for use.

To make changes to the Gateway’s Advanced Configuration settings, see Chapter 4, “Using Advanced Setup.”

To create a network by connecting more computers to the Gateway, see Chapter 7, “Setting Up a Network.”

30

Performing a

3

Basic Setup

This chapter is a guide through a basic configuration setup of the Gateway for users who did NOT use the Actiontec Installation Buddy® to setup the Gateway. The basic setup includes instructions on how to connect the Gateway to the ISP and change the user name and password.

To complete a basic setup, the user will need information provided by the ISP and access the Gateway’s Web Configurator. This information from the ISP is sometimes contained in a welcome letter or ISP worksheet. If this document is not available, contact the ISP immediately and request one.

Basic Setup

Note: If you already set up the Gateway using the Installation Buddy (as described in Chapter 2, “Setting Up the Gateway”),the settings described in this section have already been configured. Please continue to chapter 4,“UsingAdvanced Setup,”to configure the advanced settings of the Gateway.

1.Open a Web browser. In the“Address”text box, type

http://192.168.0.1 then press Enter on the keyboard.

2.The Web Configurator’s“Main Menu”screen appears. Select Setup/ Configuration.

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Actiontec USB/Ethernet DSL Gateway User Manual

3.Follow the instructions in the“Set Up/Configuration”screen, then click Begin Basic Setup.

4. In the next screen, follow the on-screen instructions, then click Next.

5.In the next screen, select the type of connection provided by the ISP by clicking in the circle next to PPPoA or PPPoE. If unsure about the selection, check the information provided by the ISP. Then, enter the User Name and Password provided by the ISP in the appropriate text boxes. If no user name or password is needed, click in the box next to“My ISP does not require a username and password.”Click Next.

32

Chapter 3 Performing a Basic Setup

6.Click the Save and Restart button in the“Save and Restart”screen.

7.The“Congratulations”screen appears. The Gateway is successfully configured.

The Power light flashes rapidly while the Gateway restarts, then glows steadily green when fully operational. The Internet light will also glow steadily green. The Gateway is now configured and users can start surfing the Web.

If an error stating the Web browser was unable to connect to the Internet appears, check the configuration settings. Ensure all the information required by the ISP was entered correctly.

Changing the Admin User Name and Password

To create or change the admin user name and password, controlling access to the Gateway’s Web Configurator screens, follow these instructions:

1.From the Setup/Configuration screen, select Admin Username/Password from the menu on the left side.

33

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