Gateway 600YGR User Manual
Gateway 600 Notebook
user'sguide
Customizing
Troubleshooting
Contents
1 Checking Out Your Gateway 600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 38
3Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
HelpSpot videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
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Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
4 Windows Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
5 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
6 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Using the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Using the DVD or recordable CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Adjusting the volume in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
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Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Using Audio DJ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Audio DJ controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Assigning music to play channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Playing your play channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . 101
Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Using a recordable CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Creating data CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Creating music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Capturing video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
7 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Installing Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Configuring Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Configuring Fax in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Automatically retry sending a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . 144
Automatically cancelling a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
8 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
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Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Replacing the main battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Installing a secondary battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
9 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
10 Customizing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . .177
Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Changing the touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
11 Networking Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
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Wireless Ethernet (IEEE 802.11a or IEEE 802.11b) network . . . . . . . . . . . . 192
Using a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Ethernet, Fast Ethernet, or Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . 193
Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . . 195
Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . 197
Equipment you need for an access point wireless Ethernet network . . . . . . 198
Example peer-to-peer wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . 199
Equipment you need for a peer-to-peer wireless Ethernet network . . . . . . . 200
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Using your notebook on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Installing and configuring your notebook for Ethernet networking . . . . . . . . . 201
Turning your wireless Ethernet on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
12 Moving from Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . 204
Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
13 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Creating an emergency startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Cleaning the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
v
Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
14 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
15 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Changing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Replacing the main hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
16 Using the Gateway 600 Port Replicator . . . . . . . . . . . . . . . . . . . . . . . .259
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Connecting to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
Attaching to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
Disconnecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Securing your port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266
17 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270
CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270
Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272
Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285
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Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 295
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
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viii
Checking Out
Your Gateway 600
This chapter introduces you to the basic features of your
notebook. Read this chapter to learn:
■ How to identify the features of your Gateway notebook
■ How to locate your notebook’s model and serial
number
■ How to locate the Microsoft Certificate of Authenticity
■ How to locate the specifications for your notebook
■ What accessories are available for your notebook
Tips & Tricks To access the contents of this guide while you
are traveling, click Start, All Programs, then
click Gateway Utilities. You can also
download an electronic copy from
www.gateway.com/support/manlib/
.
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Chapter 1: Checking Out Your Gateway 600
Front
Audio DJ
controls
LCD panel
release latch
Battery
charge
indicator
Power
indicator
Component Icon Description
Audio DJ controls Control the built-in .MP3 and audio CD player. The
volume buttons control the volume level of the built-in
speakers and headphones plugged into the headphone
jack. The play/pause, back, next, and stop buttons may
control multimedia programs such as Windows Media
Player, Windows CD Player, MusicMatch, and the
InterVideo DVD Player. For more information, see “Using
Audio DJ” on page 91.
LCD panel release latch Open the LCD panel by pressing the release latch.
Battery charge indicator The LED shows the battery activity and status.
■
LED green - battery is fully charged.
■
LED orange - battery is charging.
■
LED red - battery is malfunctioning.
This LED only lights up when the notebook is plugged in.
Power indicator Lights up when the notebook is turned on and shows
notebook power status.
■
LED on - power is on.
■
LED blinking - power is in Standby mode.
■
LED off - power is off.
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Left side
Left side
PC Card
eject
buttons
PC Card
slots
Left-side
modular
bay
S/PDIF digital
audio jack
Microphone jack
Headphone jack
IEEE 1394 port
Line in jack
Component Icon Description
PC Card eject
buttons
PC Card slots Insert one or two Type II, or one Type III PC Card into these slots.
Left-side modular
bay
S/PDIF digital
audio jack
Microphone jack Plug a microphone into this jack. The built-in microphone is turned
Press one of the eject buttons to remove a PC Card from a
PC Card slot. For more information, see “Adding and removing a
PC Card” on page 244.
For more information, see “Adding and removing a PC Card” on
page 244.
Use this bay for a DVD, CD-RW, or combination DVD/CD-RW drive,
a diskette drive, or a second hard drive. For more information, see
“Changing drives” on page 246.
To determine the type of drive in the modular bay, examine the
drive tray’s plastic cover and compare the logo to those listed in
“Identifying drive types” on page 84.
Plug an optical (Toslink) AC-3 digital audio cable into this jack.
off when a microphone is plugged into this jack. For the location
of your built-in microphone, see “Keyboard area” on page 10.
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Chapter 1: Checking Out Your Gateway 600
Component Icon Description
Headphone jack Plug amplified speakers or headphones into this jack. The built-in
speakers are turned off when speakers or headphones are
plugged into this jack.
The headphone jack on the port replicator is turned off when
headphones are plugged into this jack.
Line in jack Connect an external audio input source (such as a stereo) to this
jack so that you can record sound on your notebook or play sound
through the notebook speakers.
IEEE 1394 port Plug an IEEE 1394 (also known as Firewire® or i.Link®) device
(such as a digital camcorder) into this 4-pin IEEE 1394 port.
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Right side
Right side
Ventilation fan
Right-side
modular
bay
USB ports
Kensington
lock slot
Component Icon Description
Ventilation fan Helps cool internal components. Do not block or insert
objects into these slots.
Right-side modular bay Use this bay for a secondary battery, a DVD, CD-RW, or
combination DVD/CD-RW drive, a diskette drive, or a
second hard drive. For more information, see “Changing
drives” on page 246.
To determine the type of drive in the modular bay,
examine the drive tray’s plastic cover and compare the
logo to those listed in “Identifying drive types” on
page 84.
USB ports Plug USB (Universal Serial Bus) devices (such as a USB
Iomega™ Zip™ drive, printer, scanner, camera,
keyboard, or mouse) into these ports.
Kensington™ lock slot Secure your computer to an object by connecting a
Kensington cable lock to this slot.
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Chapter 1: Checking Out Your Gateway 600
Back
TV out
jack
Monitor
port
Parallel
port
Ventilation fan
Modem jack
Ethernet jack
Serial port
Power connector
PS/2 port
Component Icon Description
TV out jack Plug a television into this jack so that you can view your display
on a television using NTSC/PAL composite video. For more
information, see “Viewing the display on a television” on page 128.
Monitor port Plug an analog VGA monitor into this port.
Parallel port Plug a parallel device (such as a printer) into this port.
Ventilation fan Cools internal components. Do not block or insert objects into
these slots.
Modem jack Plug a modem cable into this jack. For more information, see
“Connecting the modem” on page 36.
Ethernet jack Plug a 10/100 Ethernet network cable into this jack. For more
information, see “Connecting to a wired Ethernet network” on
page 37 and “Networking Your Computer” on page 189.
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Component Icon Description
Serial port Plug a serial device (such as a digital camera) into this port.
Power connector Plug the AC adapter cable into this connector.
PS/2 port Plug a PS/2 device (such as a keyboard or mouse) into this port.
Attaching a PS/2 mouse or keyboard to your notebook may
deactivate the touchpad or built-in keyboard.
Back
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Chapter 1: Checking Out Your Gateway 600
Bottom
Docking port
Mini PCI
bay
Memory
bay
Battery
bay
System
label
Reset
hole
Hard
drive bay
Component Icon Description
Docking port Connect the port replicator to this port.
Warning! Power is passed through this port. This docking
connection is certified to UL 1950 for use only with port replicators
designed for your Gateway notebook.
Mini PCI bay The optional wireless Ethernet mini PCI card is located in this bay.
System label Includes the product model number. For more information, see
“Identifying your model” on page 12.
Reset hole Insert a straightened paper clip into this hole to manually restart
the notebook.
Hard drive bay The main hard drive kit is located in this bay. For more information,
see “Replacing the main hard drive kit” on page 255.
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Component Icon Description
Battery bay Insert the main battery into this bay. For more information, see
“Changing batteries” on page 151.
Memory bay Install as many as two memory modules into this bay. For more
information, see “Adding or replacing memory” on page 251.
Bottom
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Chapter 1: Checking Out Your Gateway 600
Keyboard area
For information on using your keyboard, see “Using the keyboard” on page 28.
Status
Indicators
Power
button
Keyboard
Multi-function buttons
Microphone
10
Speaker
Touchpad
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Speaker
Keyboard area
Component Icon Description
Multi-function buttons Press these buttons to open programs assigned to them.
These buttons are set to open your default e-mail
program, your default Web browser, online help, and the
My Computer window. For more information, see
“Multi-function buttons” on page 32.
Speakers Provide audio output when headphones or amplified
speakers are not plugged in.
Touchpad Provides all the functionality of a mouse. For more
information, see “Using the EZ Pad touchpad” on
page 33.
Microphone Record audio through this microphone. The built-in
microphone is turned off while an external microphone
is connected. For the location of your microphone jack,
see “Left side” on page 3.
Keyboard Provides all the features of a full-sized 86-key keyboard.
For more information, see “Using the keyboard” on
page 28.
Power button Press to turn the power on or off. You can also configure
the power button for Standby/Resume mode. For more
information on configuring the power button mode, see
“Changing power settings” on page 158.
Status indicators Inform you when a drive is in use or when a button has
been pressed that affects how the keyboard is used. For
more information, see “Status indicators” on page 26.
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Chapter 1: Checking Out Your Gateway 600
Identifying your model
Important The labels shown in this section are for informational
purposes only. Label information varies by model, features
ordered, and location.
Gateway model number
The label on the bottom of your notebook contains information that identifies
your notebook model and its features. Gateway Technical Support will need this
information if you call for assistance.
™
Gateway model
number
Gateway serial number
You can locate the Gateway serial number:
■ Printed on a white sticker on the bottom or back of your notebook.
■ Printed on the customer invoice that came with your notebook. The
invoice also contains your customer ID number.
■ Displayed in HelpSpot in Windows XP. Click Start, Help and Support, then
click
View product serial number.
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Identifying your model
Internal wireless label
A label similar to the following indicates your computer contains a wireless
communications device. The label is located on the bottom of your notebook.
IEEE 802.11b RLAN Approvals:
FCC ID HFS9550015318
CANADA ID 1787104509A
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the bottom of your
notebook includes the product key code for your operating system.
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Chapter 1: Checking Out Your Gateway 600
Finding your specifications
For more information about your computer, such as memory size, memory type,
and hard drive size, go to the
eSupport page at www.gateway.com/support
additional Gateway documentation and detailed specifications.
My Computer Info link in HelpSpot or visit Gateway’s
. The eSupport page also has links to
In Windows XP, view your computer’s serial number by clicking
Support
clicking
, then clicking View system serial number. Check your specifications by
Start, Help and Support, then clicking See your PC’s configuration.
Start, Help and
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Finding your specifications
You can also find out more about your computer at the Gateway eSupport site.
Visit www.gateway.com/support
.
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15
Chapter 1: Checking Out Your Gateway 600
Accessories
Gateway offers accessories that can help you make the most of using your
notebook. To order accessories, visit the Accessories Superstore at
www.gateway.com
Batteries and automobile/airplane power adapters
If you run your notebook on battery power for extended periods, you may want
to buy an additional battery so that you can swap batteries when necessary.
See “Changing batteries” on page 151 for more information about using an
additional main battery and “Installing a secondary battery” on page 153 for
more information about using a secondary battery in your notebook.
With an automobile/airplane power adapter, you can save battery power by
plugging your notebook into an automobile cigarette lighter or an airplane
in-flight power receptacle.
Carrying cases
Gateway has large-capacity carrying cases if you need additional space for
accessories or supplies.
.
Port replicators
Although you can attach devices directly to your notebook, a port replicator
lets you make all of those connections at one time. When you travel with your
notebook, you merely disconnect from the port replicator instead of
unplugging all the devices.
A port replicator also provides additional ports and other expansion features
not included with your notebook. See “Using the Gateway 600 Port Replicator”
on page 259 for more information about using a port replicator with your
notebook.
Peripheral devices
You can attach devices (such as a keyboard, mouse, printer, or monitor) to your
notebook or port replicator.
Memory
Large programs, such as multimedia games or graphics programs, use a lot of
memory. If your programs are running more slowly than you think they should,
try adding more memory. See “Adding or replacing memory” on page 251 for
more information.
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Accessories
Printers
You can attach almost any type of printer to your notebook. The most common
types are inkjet and laser printers, which print in color or black and white. See
“Installing a printer, scanner, or other peripheral device” on page 38 for more
information about attaching a printer to your notebook.
Inkjet printers and cartridges are relatively inexpensive, but they are slower than
laser printers. Using an inkjet color printer, you can print pictures, banners,
and greeting cards, as well as documents.
Laser printers and cartridges are more expensive, but they print much faster
than inkjet printers. Laser printers are better than inkjet printers when you are
printing large documents.
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Chapter 1: Checking Out Your Gateway 600
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Getting Started
This chapter provides basic information about your
Gateway notebook. Read this chapter to find out how to:
■ Connect the AC adapter
■ Start and turn off your notebook
■ Identify the status indicators
■ Use the keyboard
■ Use the EZ Pad touchpad
■ Connect the modem
■ Connect to an Ethernet network
■ Install peripheral devices
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Chapter 2: Getting Started
Connecting the AC adapter
You can run your notebook using an AC adapter or the notebook battery. The
battery was shipped to you partially charged. You should use the AC adapter
right away to fully charge the battery. Allow 24 hours for the battery to fully
charge.
Important If the battery is not fully charged before you use your
notebook on battery power for the first time, the battery life
may be much shorter than you expect. If the battery life
seems short even after being charged for 24 hours, the
battery may need to be recalibrated. For information, see
“Recalibrating the battery” on page 150.
To connect the AC adapter:
1 Connect the power cord to the AC adapter.
20
Warning Make sure that you use the AC adapter that came with
your notebook.
Replace the power cord if it becomes damaged. The
replacement cord must be of the same type and voltage
rating as the original cord or your notebook may be
damaged.
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