A very small percentage of individuals may
experience epileptic seizures when exposed
to certain light patterns or flashing lights.
Exposure to certain patterns or backgrounds
on a television screen or while playing video
games may induce an epileptic seizure in
these individuals. Certain conditions may
induce previously undetected epileptic
symptoms even in persons who have no
history of prior seizures or epilepsy. If you,
or anyone in your family, has an epileptic
condition, consult your physician prior to playing.
If you experience any of the following while playing
a video game — dizziness, altered vision, eye or muscle
twitches, loss of awareness, disorientation, any involuntary movement, or convulsions
— IMMEDIATELY discontinue use and consult a physician before resuming play.
PRECAUTIONS TO TAKE DURING USE
• This game disc is intended for use exclusively on Windows®-based systems with the
minimum configurations specified on the system requirements of the game purchased.
• Do not sit too close to the screen. Sit a good distance away from the monitor,
as far away as the length of the cable allows.
• Avoid playing if you are tired or have not had much sleep.
• Make sure that the room in which you are playing is well lit.
• Rest for at least 10 to 15 minutes per hour while playing
a video game.
• Avoid bending the disc. Do not touch, smudge or scratch
its surface.
• Do not leave the disc in direct sunlight or near a radiator
or other source of heat.
• Take occasional rest breaks during extended play.
• Always store the disc in its protective case.
ESRB RATING
This product has been rated M for Mature by the Entertainment
Software Rating Board. For information about the ESRB rating,
or to comment about the appropriateness of the rating,
please contact the ESRB at www.esrb.org.
Page 3
SAN ESPERITO VANGUARDIA Thursday, April 20, 2006
GETTING STARTED
SAN ESPERITO VANGUARDIA Thursday, April 20, 2006
INSTALLING THE GAME
1. Quit all applications and close all windows on your desktop.
2. Insert the
the disk tray, the game’s installation menu will appear.
NOTE: If Autorun is disabled, the menu will not appear. To manually access
the installation menu, double-click on the
desktop, and then double-click on the DVD-ROM icon that appears in the newly
opened window. Finally double-click on AUTORUN.EXE to open
the installation menu.
3. From this point, follow the onscreen prompts to proceed through
the installation.
4. When installation is complete, you will see options to launch the game or quit
without playing the game. You can also choose to check the Readme text file
for updates, manual alterations and troubleshooting.
JUST CAUSE
™
DVD into your DVD-ROM drive. After you close
MY COMPUTER icon on your
UNINSTALLING THE GAME
To uninstall the game, use any one of the following methods:
J Insert the JUST CAUSE DVD into the DVD-ROM drive to activate Autorun.
This will bring up the Launch Panel. Click on UNINSTALL and follow
the onscreen prompts.
J Click on the START button from the Windows taskbar. Choose PROGRAMS
from the pop-up menu. Locate the JUST CAUSE shortcut menu inside the
Eidos folder, click UNINSTALL and follow the onscreen prompts.
J Go to the Control Panel and select ADD/REMOVE PROGRAMS. Click JUST
CAUSE
, click the ADD/REMOVE button and follow the onscreen prompts.
NOTE: If you experience difficulty uninstalling the game, please consult
the Troubleshooting and Performance Issues section of the ReadMe File.
RUNNING JUST CAUSE
To run
JUST CAUSE
J Double-click the JUST CAUSE icon on your computer’s desktop (if you
chose this option when you installed the game).
- OR -
J From the desktop, select Start # Programs # Eidos # Just Cause.
- OR -
J Insert the JUST CAUSE DVD into your PC’s DVD drive.
If Autorun is enabled, the
automatically launch. Select Play to run the game.
If Autorun is disabled, right-click your PC’s DVD-ROM drive icon
and choose
after installation:
EXPLORE. Double-click AUTORUN.EXE, and then select
™
JUST CAUSE Autorun program will
PLAY to run the game.
AUDIO
JUST CAUSE
blur the line between gaming and reality. To truly experience audio beyond your
imagination in
series. So upgrade your PC audio to one of Sound Blaster®X-Fi™series for the most
thrilling gaming audio ever. To learn more about Sound Blaster
please visit http://www.soundblaster.com.
J Adjust your game audio volume settings through the Options Audio menu
available today for special effects and to achieve real-time performance for a great
game-playing experience.
The game was largely developed and tested on NVIDIA
and 7 Series graphics cards and the intended experience can be more fully realized
on NVIDIA GeForce 7 Series graphics hardware. On a GeForce 7 series card you will
be able to turn on all of the NVIDIA special effect features at higher resolutions
in the game.
uses some of the most advanced rendering techniques
®
GeForceTM FX, 6 Series,
2
3
Page 4
No. 68834
J Thursday, April 20, 2006
THE BLACK HAND OF
PRESIDENT MENDOZA
A U.S. government dossier disclosing
secret agency information was discovered
earlier this week. Security services have
gone into overdrive to establish its source.
U.S. chiefs confirmed that a Top Secret
U.S. Government Agency operative was
arrested on suspicion of contravening the
Official Secrets Act and released pending
further inquiries. More arrests are
expected, while the largest spy hunt
in the U.S. for some years continues.
EL PRESIDENTE: U.S. GUILTY
President Salvador Mendoza
Last week’s violent uprising in the
capital of San Esperito heralded
the start of a coup as the Parliament
building was stormed by military forces.
Chaos spread to the streets as gunfire
rang in the air and the sun set over
a weekend of violence.
The leader of the uprising and new
order is General Salvador Mendoza. In
a press dispatch, the new Government
claimed to have “freed the nation from
a pack of vultures feeding off the corpse
of the national constitution.”
Since becoming president, General
Mendoza has brought in “foreign security
specialists” to subdue uprisings in the
unstable regions surrounding the capital.
Asked whether the security specialists are
mercenaries, the President scoffed,
“I will not stand by idly as parasitic
motherless dogs pillage my country.”
4
OF “BLATANT INTERFERENCE”
Pro-democracy rebels attack a munitions dump
near San Esperito.
President Mendoza has accused the U.S.
of supporting rebel causes. Mendoza
stood firm against mounting pressure
from the United States to permit United
Nations checks of his anti-drugs
program. Mendoza accused Americans
of “blatant interference” after the U.S.
hinted at its support for the rebels.
The U.S. dismissed Mendoza's claims as
“paranoid propaganda.”
VIOLENCE IN PROVINCIA MIRASOLES
Route into the village of Media Luna in Provincia
Mirasoles.
Violence erupted in the village of Media Luna
as clashes between Guerrilla forces, The People’s
Revolutionary Army of San Esperito (P.R.A.S.E.)
and Mendoza’s uniformed militia left five dead.
“Mendoza is a rabid dog that should be put to
death,” said revolutionary leader José Caramicas.
“We will not rest until our people are free.”
Caramicas continued, “You too can start an
insurgency in Government-controlled settlements.
First, start an attack on the defending forces
(police/army). Find a Guerrilla (green
Enter
minimap. Press
(page 9). Kill the Government forces to liberate
icon
when you see the action
icon) on the
!
the area and earn rewards and prestige points.”
Following angry demonstrations elsewhere in the
province, Government soldiers have occupied the
area to deal forcibly with any further uprisings.
President Mendoza released the following
statement: “We condemn the shameful act of
attacking our officers in Media Luna and know it
to be the work of rebel looters. This behavior will
not be tolerated.”
J PRESTIGE POINTS
Earn prestige points by doing
work (liberations, side and
story missions) for Guerrillas
and the Rioja cartel. Gain
rank by earning prestige
points, and get rewards when
you gain rank. See related
story on page 10.
J SAFEHOUSES
Guerrilla missions unlock
more safehouses when you
gain rank. Upgrades enhance
equipment provided
in safehouses.
J SAVE GAME
Save your game from any save
point (located in safehouses).
Enter to display the
Press
save screen. Choose a save
slot and press Enter to save.
CARAMICAS JAILED
José Caramicas, leader of The
Peoples Revolutionary Army, was
sentenced yesterday to El Grande Fort,
the Government’s penal institution.
President Mendoza defended the
verdict, saying: “The sentencing of this
terrorist will end rebel violence!”
Caramicas’ sister, Esperanza, called
for a fair hearing for her brother, who
she believes is the victim of political
conspiracy. She has appealed to the
United States to intervene. U.S.
intelligence agencies are rumored to be
monitoring the situation.
Caramicas, a popular hero in many
provinces, will be escorted to the Fort
under armed guard. Esperanza believes
her brother’s life will be in danger once
he arrives at the prison.
5
Page 5
SAN ESPERITO VANGUARDIA Thursday, April 20, 2006
SAN ESPERITO VANGUARDIA Thursday, April 20, 2006
BASIC CONTROLS
W/S/A/DMove forward/backward/left/right
SpacebarJump
Left ShiftToggle Walk
CtrlShift forward
CToggle Crouch/Stand
4/3
Cursor keys
1/2
Cursor keys
1 - 9Select weapons
Mouse moveAim/Camera control
Left Mouse button
R
G
Right Mouse buttonToggle camera view (3rd person/shoulder)
E
M/Esc
V
MILITARY TRAINING A MUST, SAYS TOP BRASS
Take a tip from the General, and learn the game controls
by getting your military training in early.
General José Durango, a top military official, has recently
turned his considerable leadership skills to getting youths off
the street and into military training.
“I intend to provide solutions to the fundamental problems
young people face today,” he said. “The most fundamental
problem is lack of control. I believe the fastest way young
people can learn the controls is through military training.”
6
Cycle weapons
Cycle items
Fire weapon
Reload
Throw grenade
Action/Use
Map/Mission Brief (in PDA)
Toggle Vision Mode
General José Durango
VEHICLE CONTROLS
Enter/Exit vehicleE
Accelerate W
Brake/ReverseS
Turn right/leftD/A
HandbrakeSpacebar
Jump to nearby vehicle
Parachute off vehicleF
Jump off vehicleSpacebar
Re-enter vehicleE
F
Spacebar
Toggle viewB
Switch weapons1 - 4/wheel
Fire weaponsLeft Mouse button
Basic Driving
Combat Driving
Grappling onto Vehicles
From stunt position, use
the grappling gun to hook
a vehicle. Press and hold
to move into stunt position
on the grappled vehicle.
F
7
Page 6
SAN ESPERITO VANGUARDIA Thursday, April 20, 2006SAN ESPERITO VANGUARDIA Thursday, April 20, 2006
HUD
INVENTORY
Shows your equipped primary and secondary weapons, and amount
of ammo for the selected weapons.
HEALTH
Displayed when you take damage, this indicates your current/
max health.
SWAP ITEMS INDICATOR
Indicates when a weapon is available to swap.
RETICLE
Changes from a cross to a circle when a enemy is locked-on.
MINIMAP
Compass/Direction Indicator
Altimeter —
close to the ground.
WANTED LEVEL
To the left of the minimap, numbers represent the level of the
police hunt for the agent (you); 1 is lowest. Flag indicators show
if the province you’re in is Government-run, Guerrilla or currently
unstable.
Shows your elevation. When this flashes red, you’re
—
Allows you to navigate the maps.
ICONS
MISSION OBJECTIVES (red)
Show the direction and distance
to your next mission objective.
When multiple objectives are
active, each has its own indicator.
SIDE MISSION ICONS
(green or yellow)
Offer the opportunity to earn
vehicles, weapons, equipment
and prestige points from different
factions. Activate side missions
by communicating directly
with rebel Guerrillas.
SAFEHOUSE
Rioja and Guerrilla cartels run
safehouses where you can collect
new weapons, regain health
and store exotic vehicles.
SETTLEMENT
San Esperito has over 300 towns,
cities and villages, indicated
by house and tent icons.
STORY MISSION BRIEFING
(various)
Talk to your commander
to receive new orders.
RACE MISSION ICON
Indicates the location of illicit
and dangerous races. Participating
in races jeopardizes your
well-being.
INTEREST POINT (black dots)
Represent points of interest that
you should explore for helpful
equipment.
COLLECTABLE OBJECTS
(blue dots)
The San Esperito islands are
littered with objects that you can
collect and exchange for rewards.
PDA
MAP
Displays a map of the islands
of San Esperito. Scroll the
map with the 4/3 cursor
keys
. Zoom in and out by
using the 1/2 cursor keys.
POLITICAL MAP
Shows the political status
of a province on the map, e.g.
Government-run or Guerrilla.
EXTRACTION
Call for extraction. The PDA
gives your co-ordinates to your
support team. You then release
a red flare to mark the exact
position of the extraction.
The PDA then shows a list
of available safehouses. When
you select a destination, the
extraction team is deployed.
MISSION INFORMATION
Provides real-time mission
information and objectives.
GUERRILLA RELATION
Provides faction-ranking
information showing your rank
in the rebel army.
RIOJA CARTEL RELATION
Provides faction-ranking
information showing your rank
in the Rioja drug cartel.
HEAVY DROP
While in the field, you can
request that agency vehicles
be air-dropped to your
location. Use the PDA to give
coordinates and then a release
a flare to mark the exact DZ
(drop zone).
STATISTICS
Displays agent and mission
statistics.
8
9
Page 7
SAN ESPERITO VANGUARDIA Thursday, April 20, 2006SAN ESPERITO VANGUARDIA Thursday, April 20, 2006
PRESTIGE POINTS
REBELS OFFER REWARDS
Rebel bosses are reported to be offering
enormous rewards (prestige points) to
anyone completing side missions. These
bosses are extremely dangerous and can
be identified by green
are technically savvy and employ
complex communications systems
for countersurveillance.
Police are appealing to the populace
to notify them immediately if they are
approached by Rebel bosses. In a
statement today, President Mendoza
vows: “Anyone withholding information
on these known felons and taking their rewards will be shot!”
RIOJA CARTEL FEELS DEA HEAT
In a related story, Rioja cartel members, identified by yellow !icons, are reported
to be offering huge amounts of prestige points to civilians for help with missions.
U.S. government officials have declared war on Rioja drug lords, as Esperitian cocaine
floods U.S. borders.
DEA mouthpiece John Mckinley, speaking at a press conference in New York, pleaded:
“If you meet any cartel members, please contact the DEA immediately. All calls are
confidential.”
RIOJA RACING
Race fast cars, boats and planes on the
ultimate day out! Join the Rioja Racing
Team and earn big prestige points when
you win!
J Races are timed through
checkpoints, with different start
points (checkerboard icon) located
across the island.
J Racers must pass through all
checkpoints in correct order to
complete a race.
10
icons. The rebels
!
VEHICLE HIJACKING
Numerous vehicles have been stolen
over the last few months, indicating
a sharp rise in hijacking crimes. Eye
witnesses state that thieves step up to
E key
the vehicles, press the
and then
get in and drive off.
A police spokesperson reports, “It’s
difficult for vehicle owners to protect
themselves, as the thieves often carry
weapons.” Extra police have been put
on patrol to combat these crimes.
GUERRILLA ARMS CACHE
A huge arms cache discovered on the island is thought to belong to the Guerrilla
movement. A Government spokesperson released these details:
HANDGUNS
Pistol: Moretti P.94
Silenced pistol: Galini M39
“Husher”
Revolver: Harker 357
Sawback
SUBMACHINE GUNS
One Handed: Aviv Scarab
Silenced: Nova 9
Two Handed: Aviv Panthera
SHOTGUNS
Sawed-off: Dawson 61
Sports Model
Pump Action: Moretti CCW
Centurion
Automatic: Moretti CCW
Praetorian
ROCKET PROPELLED GRENADE
LAUNCHERS
Disposable: RPG M-112
Rocket Launcher: Mako Ocra
Grenade Launcher: Mako
Hammerhead
ASSAULT RIFLES
Standard Issue:
Adler FF M-72
Assault Sniper: Lance FDL
Heavy/Slow: Fleisher
AR-5 Blizzard
High Tech: Haswell Gen2
Vindicator Sniper Rifle
Standard Sniper: Barclay
Phantom
PROTEC GRAPPLER G3
Protec Grappler G3
When fired the gun shoots
a magnetic hook that
locks-on to a vehicle.
The hook is connected to a wire,
which is connected to the firer.
EXPLOSIVES
Grenade
Timed Explosive/Triggered
Explosive
Remote Trigger
11
Page 8
SAN ESPERITO VANGUARDIA Thursday, April 20, 2006
SAN ESPERITO VANGUARDIA Thursday, April 20, 2006
REWARDS
You can earn huge rewards for successfully completing missions.
J MISSION REWARDS
Completing main missions unlocks new agency safehouses, which may contain
new vehicles or weaponry. Opening up a new safehouse also triggers the
destablization of the province in which the safehouse is located, allowing you
to begin its liberation.
J SIDE AND BONUS MISSIONS
Performing side missions for the Guerrilla cartel earns you prestige points,
which elevate your rank within the Guerrilla army and unlock access to new
weapons and military vehicles. Successfully completing side missions for the
Rioja drug cartel raises your rank with that faction and unlocks luxury vehicles.
IN-GAME
ASSISTANCE
Tom Sheldon and Maria Kane are so
smitten with the culture and history
of San Esperito that they urge any fellow
Americans on the islands to visit them any
time. They offer a wealth of information
on activities throughout the islands.
“There’s plenty of action in San
Esperito,” advises Tom. “Come by and
visit us! We’re just the people to help you
find it!”
12
START GAME
Start the game.
SETTINGS
General:
J Controller Vibration (Off/Low/High)
J Action Camera (On/Off)
J Subtitles (On/Off)
J Invert Up/Down (On/Off)
J Default Settings (Restore original
HUD:
J Health Bar (Dynamic/Show/Hide)
J Weapon Selector (Dynamic/
Jörgen Stömbro
Nicklas Andersen
Staffan Ahlström
Jonas Nordström
Tobias Andersson
Peppe Pihl
Christian Plogfors
Juan Gauthier
Theo Savidis
LEAD LEVEL DESIGNER
Mårten Stormdahl
PRODUCER
Dan Mayers
BRAND MANAGER
Helen Lawson
EXECUTIVE DESIGNER
Dax Ginn
SENIOR
LOCALISATION MANAGER
Monica Dalla Valle
QA MANAGER
Marc Titheridge
QA SUPERVISOR
John Ree
LEAD QA TECHNICIANS
Allen Elliott
Marcus Smikle
Derren Toussaint
CREDITS
AN AVALANCHE STUDIOS PRODUCTION
TECHNICAL PRODUCER
Panagiotis Chryssovitsanos
LEAD PROGRAMMERS
Sara Roos
Fredrik Lönn
PROGRAMMERS
Viktor Blomberg
Magnus Auvinen
Fredrik Ovaska
Johnny Svensson
Johan Sylwander
Alex Wennström
Peder Nordenström
Joacim Jacobsson
Jonas Nelson
Per Ohlsson
Mathias Westerdahl
Andres Hansson
Nicklas Frohagen
ADDITIONAL
PROGRAMMERS
Jonas Norberg
Magnus Lindström
Andreas Nilsson
Olof Karlsson
Annika Lind
Emanuel Ederyd
TECHNOLOGY
PROGRAMMERS
Patrick Nylen
Andreas Thorsen
Paul Sinnet
ADDITIONAL
PROGRAMMERS
Jim Kjellin
Jesper Svennevid
Daniel Strandgren
EIDOS INTERACTIVE U.K.
QA TECHNICIANS
Jon Galbraith
Graham Finnigan
LOCALISATION MANAGER
Anna Vernocchi
LOCALISATION
QA SUPERVISOR
Arnaud Messager
CREATIVE MANAGER
Quinton Luck
SENIOR DESIGNER
Jodie Brock
HEAD OF
COMMUNICATIONS
Chris Glover
SOUND DESIGN
Martin Oliver
Steve Bleezy
CONCEPT ARTISTS
Leo Sandberg
Peter Bergting
Johan Egerkrantz
Daniel Persson
Isabela Molina
Oscar Chiconi
ART DIRECTOR
Stefan Ljungqvist
ART DESIGNERS
Johan Carlberg
Conny Bergqvist
Mats Bergström
Staffan Norling
Svante Danielsson
Peter Narkiniemi
Timo Väisänen
Vidar Rapp
LEAD ANIMATOR
Robert Pettersson
ADDITIONAL ANIMATORS
Patrick Kling
Daniel Eriksson
Henrik Håkansson
Pete Samaur
Johan Fröjd
Sigtor Kildahl
MOTION CAPTURE TALENT
Fliss Walton
Leraldo Anzaluda
UK PR MANAGER
Gareth Ramsey
EUROPEAN PR MANAGER
Emily Britt
QA SUPERVISOR
(MASTERING)
Jason Walker
MASTERING &
COMPATABILITY ENGINEERS
Ray Mullen
Mark Webb
MUSIC
Rob Lord
MUSIC SOURCED BY
I 10 Q
FMV PRODUCTION
Interserv
Tobias Andersson
Peter Olsson
Johan Forslind
Johan Rask
QA LEAD
Tobias Hagberg
TESTERS
Anna Bengtsson
Daniel Jonsson
Doru Apreotesei
Mats Andersson
Jessica Granberg
Rachid Liljecrantz
Wilhelm Österberg
SPECIAL THANKS TO
Oskar Burman
Nina Zhovnartsuk
Camilla Melin
Stefan Pettersson
Thomas Lilja
Anton Wiegert
Jakob Ericsson
Gustav Taxén
Micke Rosengren
Peter Björklund
Ilan Rosé
ALSO THANKS TO
Martin Alltimes
Nick Bridger
David Rose
Peter Bergting
Tom Olsson
Stefan Lampinen
Hans Sundberg
Families and friends
SPECIAL THANKS
Jake Mayers
Esther Sundberg
Vanda Bergtröm
Jennifer Sjöö
Vincent Sjöö
Emma Belking
Olivia Chryssovitsanou
Miranda Lagerbäck
Mirabel Lagerbäck
Maj Nedfors
Minou Ivraeus
X Roos
X Zhovnartsuk Magnusson
X Johansson
13
Page 9
SAN ESPERITO VANGUARDIA Thursday, April 20, 2006
CEO & PRESIDENT,
EIDOS NORTH AMERICA
Bill Gardner
EXECUTIVE VICE PRESIDENT
OF SALES & MARKETING
Robert Lindsey
VICE PRESIDENT,
LEGAL & BUSINESS AFFAIRS
James O’Riordan
PUBLISHING SUPPORT,
LEGAL & BUSINESS AFFAIRS
Clint Waasted
VICE PRESIDENT
OF FINANCE
Malcolm Dunne
VICE PRESIDENT
OF HUMAN RESOURCES
Edie Dykstra
DIRECTOR OF MARKETING
Matt Gorman
MARKETING MANAGER
Sam Tehrani
DIRECTOR
OF PUBLIC RELATIONS
Michelle Seebach Curran
SENIOR PUBLIC
RELATIONS MANAGER
Oonagh Morgan
ONLINE PUBLIC
RELATIONS SPECIALIST
Matt Dahlgren
NATIONAL SALES MANAGER
Joe Morici
CHANNEL
MARKETING MANAGER
Janty Sumimoto
EIDOS U.S. PUBLISHING
SENIOR CHANNEL
MARKETING SPECIALIST
Ilana Budanitsky
CHANNEL MARKETING
PROJECT MANAGER
Diane Eng
CHANNEL MARKETING
COORDINATOR
Rafal Dudziec
DIRECTOR OF MARKETING
COMMUNICATIONS
Stephanie Lipetzky
CREATIVE SERVICES
PROJECT MANAGER
Eileen Buenviaje
MEDIA SPECIALIST
Michael Tran
GRAPHIC DESIGNER
James Song
WEB PRODUCER
Roderick van Gelder
WEB DESIGNER
John Lerma
EVENTS MANAGER
Annie Meltzer
OPERATIONS MANAGER
Gregory Wu
SENIOR PRODUCER
Nick Goldsworthy
ASSOCIATE
PROJECT MANAGER
Clayton Palma
ASSOCIATE MANAGER
OF PRODUCT OPERATIONS
Colby McCracken
CUSTOMER SUPPORT
SUPERVISOR
Sean McCloskey
CUSTOMER SUPPORT CARE
Adam Braswell
Richard Campbell
QA/CS MANAGER
Mark Cartwright
QA SUPERVISORS
Daniel Franklin
Aaron Safronoff
QA LEAD
Kip Ernst
QA ASSISTANT LEAD
Jeff Lowe
QA TECHNICIANS
Stephen Cavoretto
Mackenzie Hume
Nicholas Cooprider
Aaron Keillor
Richard Hartzell
Ergin Dervisoglu
Matthew Trudell
Erik Kennedy
Dave Bushee
Nick Lutz
Joe Greer
Jason Johnson
Katie Bieringer
Stephanie Greer
Tony Perata
Nick Jacobson
Panagiotis Panayotopoulos
Joshua Pfeiffer
Will Dimas
Richard Campbell
John Hayes
SPECIAL THANKS
Sean Mylett
Shane Francis Co.
Petrol Advertising
Susan Kwon
Danny Jiang
Tali Fisher
Karl Stewart
Jason Bergquist
Manuela Tehrani
Jefferson Dong
David Bamberger
Brian Venturi
Patrick Laciste
Jeff Green
Hanshaw Ink & Image
Jordan Romaidis
Patrick Goodspeed
Tilo Ortega
14
Page 10
SAN ESPERITO VANGUARDIA Thursday, April 20, 2006
TECH SUPPORT
NOTE: OUR SUPPORT AGENTS DO NOT HAVE AND WILL NOT GIVE
GAME HINTS STRATEGIES OR CODES
CONTACTING TECH SUPPORT
If you have a technical problem with the
game, our Support Department is here
to help. Our web site contains up-to-date
information on the most common
difficulties with our products; this
information is the same as that used by our
support agents. If you are unable to find
the information you need on our web site,
please feel free to contact us via email, fax,
telephone or letter. (When contacting us via
email or fax, please be sure to put the game
title in the subject line of your message.)
ASSISTANCE VIA
THE WORLD WIDE WEB
The fastest way to answer most questions
is by visiting our online support. You can
find the latest support information at
http://support.eidosinteractive.com. Our
support FAQ’s are available 24/7 for your
convenience. These pages are updated
frequently and have the same information
that our support techs will use to answer
your question if you call or email us. The
answers to about 90% of the questions we
are asked can be found there, so it really is
worth the time to take a look!
The second fastest way to get an answer
to your question is to email us. (You will
find our email submission forms at our web
site.) We typically respond to email queries
within 24-48 hours during the business
week. Response times can be considerably
longer over the weekend, holidays and
immediately after a product release. It all
depends on how many people we have
working and how much email is coming
in at any one time, but we do try really
hard to get you the right answer as quickly
as possible. Weekdays, excluding holidays,
during the hours when the phones are
open, we still give email questions our
highest priority.
Through this site you will also have access
to our FTP (File Transfer Protocol) area
where you can download patches and new
enhancements as soon as they become
available.
ASSISTANCE VIA TELEPHONE
OR FAX
We are available to take your calls Monday
through Friday, 9:00 a.m. – 12 noon
and 1 p.m – 5:00 p.m., Pacific Time
at (415) 615-6220 (voice) or (415) 547-1201
(fax). Our tech support department is closed
on all major holidays.
Note: You are responsible for all toll charges
when calling.
To ensure the quickest service you will
need to be at your computer and have
the following information at hand:
• A complete listing of your computer’s
hardware. (Contact your computer
manufacturer if you are unsure.)
• What version of Windows®you
are using.
• A copy of your DirectX Diagnostics
report.
1. Click Start.
2. Click Run.
3. Type dxdiag.
4. Click OK.
5. Click the Save Information button
and save the file to your computer.
6. When you call our Technical Support
line, either have this file open or have
a printed copy. If you send an email
query you may attach the file
to the email.
• What error message(s), if any, you
have had.
• How the game is currently configured.
16
Register online at www.eidosregistration.com
EIDOS, INC., LICENSE & LIMITED WARRANTY
Eidos, Inc., warrants to you, the original purchaser of this disc, that for a period of
ninety (90) days from the date of your purchase, this disc shall be free from defects
in materials and workmanship. If, at any time during the applicable ninety (90) day
warranty period you determine that this limited warranty has been breached, Eidos,
Inc., agrees, in its sole option, to repair or replace, free of charge, any such disc,
provided the disc is returned postage-paid to the Eidos, Inc., Factory Service Center
and a proof of date of purchase is included. This limited warranty is not applicable
to normal wear and tear and shall be void with respect to any defects that arise
from disc abuse, unreasonable use, mistreatment or neglect. This disc is sold “as is”
without any warranties of any kind, express or implied, including implied warranties
of merchantability or fitness for a particular purpose, other than the limited warranty
expressly stated above. No other claims arising out of your purchase and use of this
disc shall be binding on or obligate Eidos, Inc., in any manner. Eidos, Inc., will not be
liable to you for any losses or damages incurred for any reason as a result of your
use of this disc, including, but not limited to, any special, incidental, or
consequential damages resulting from your possession, use or malfunction of this
disc. This limited warranty states the entire obligation of Eidos, Inc., with respect
to the purchase of your disc. If any part of this limited warranty is determined to be
void or illegal, the remainder shall remain in full force and effect.
For warranty support please contact our Customer Support department at
(415) 615-6220. Our staff is available Monday through Friday, 9:00 a.m.
to 12:00 noon and 1:00 p.m. to 5:00 p.m. Pacific Time. You are responsible
for all toll charges. Customer Support Representatives will not provide game
hints, strategies or codes.
PRODUCT RETURN PROCEDURE
In the event our support agents determine that your game disc is defective, you will
need to forward material directly to us. Please include a brief letter explaining what
is enclosed and why you are sending it to us. The agent you speak with will give
you an authorization number that must be included and you will need to include
a daytime phone number so that we can contact you if necessary. Any materials
not containing this authorization number will be returned to you unprocessed
and unopened. Send your postage-paid package to the following address:
Eidos, Inc. Customer Services
RMA# (state your authorization number here)
651 Brannan Street, Suite 400
San Francisco, CA 94107
You are responsible for postage of your game to our service center.