Thank you for purchasing the fi-5950 Image Scanner.
The fi-5950 is an image scanner designed to scan various documents in large quantities.
This document describes the basic operation methods to perform scanning by using ScandAll PRO.
The version of ScandAll PRO bundled with this product is subject to change without notice, in
which case the screenshots captured in this document may differ from the actual displayed image.
For more information about ScandAll PRO, refer to the separate [ScandAll PRO User's Guide].
The fi-5950 has the following features.
Improvement of color scanning speed (105 sheets or 210 pages
per minute) with high resolution (300dpi)
By the newly-developed high speed CCD and high speed image processing circuit,
scanning speed (A4 color, 300dpi) of 105 sheets/210 pages per minute) is improved.
Now you can scan a large amount of documents which is about 100,000 sheets a day!
Efficient pre-processing and post-processing!
This scanner is able to scan mixed documents stables of papers of different color,
density, size and thickness. This makes the scanning process even simpler and
economic, since you no not have to sort out the documents before scanning any more!
Furthermore, this scanner is equipped with an "Elevator" Stacker, moving
automatically into the appropriate height, according to the amount of loaded
documents. This will make the documents be easily and elegantly handled and also
increases your scanning efficiency!
Prevention of data loss because of improved multi feed detection
This scanner is equipped with ultrasonic multi feed detection sensors, which detect
reliably the feeding of 2 or more documents together into the scanner. Those multi
feed can also be detected surely, when scanning documents of different thickness,
size, color or density. This will help you to increase your efficiency, since the data loss
caused by multi feed is detected immediately. This gives you the opportunity to
correct the scanning without too much troubles and loss of time.
High image processing function
The automatic detection function of this scanner is able to detect if the loaded
documents are color or monochrome and according to the detection the appropriate
settings will be automatically chosen for the image creation. Since the scanner does
this automatically, you do not have to set the image settings each time before
scanning.
i
Pre- and Post imprinter option can be installed
In today's document business, imprinters provide a vital tool for archiving, controlling
and verification processes. For this scanner, you can select two optional types of
imprinters, depending on your needs. The Pre-Imprinter Option prints information on
the front side of the documents prior to the scanning. When using Pre-imprinter, the
printed information will also be stored on the generated image. The Post-Imprinter on
the other hand, will print after the scanning on the back sides of your documents. So
only the originals, and not the images, will contain the imprint.
Centralized management of multiple scanners
The bundled "Scanner Central Admin Agent" application allows you to manage
multiple scanners together, for example, to update the scanner settings and drivers, as
well as to monitor the operating status of each scanner.
About this manual
The manual provides the following information.
1. NAMES AND FUNCTIONS OF PARTS
This chapter describes names and functions of parts.
2. BASIC OPERATIONS
This chapter describes basic scanner operations and basic document scanning.
3. SCANNING VARIOUS TYPES OF DOCUMENTS
This chapter describes how to scan various types of documents.
4. DAILY CARE
This chapter describes how to clean the scanner.
5. REPLACING CONSUMABLES
This chapter describes how to replace consumables.
6. SOLVING COMMON PROBLEMS
This chapter describes how to remedy document jams, other trouble, and items to
check before contacting the agent where you bought the scanner, and how to check
device labels.
7. ADF DOCUMENT SPECIFICATIONS
This chapter describes documents that can be used with this scanner.
ii
8. SCANNER SETTINGS
This chapter explains the how settings can be done for the scanner using the Software
Operation Panel.
9. OPTIONS
This chapter describes the options available for this product.
10. SCANNER SPECIFICATIONS
This chapter lists the scanner specifications.
The “Getting Started” is supplied to this Scanner.
This guide contains necessary information for getting started the scanner, also read the Getting
Started.
1. PREPARING THE SCANNER
This chapter describes how to prepare the scanner for use.
2. INSTALLATION OF THE SCANNER
This chapter describes how to install and connect the scanner, and how to install the
scanner application.
We hope that this manual is useful in taking full advantage of the fi-5950 Image Scanner features.
Trademarks
Microsoft, Windows, Windows Server, Windows Vista, and SharePoint are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
ISIS is a registered trademark or trademark of EMC Corporation in the United States.
Kofax and VRS are either registered trademarks or trademarks of Kofax, Inc.
Other company names and product names are the registered trademarks or trademarks of the
respective companies.
iii
How Trademarks Are Indicated In This Manual
References to operating systems (OS) are indicated as follows:
ProductIndication
®
Windows
Windows
Windows
Windows
Windows Server
Windows Server
Windows Server
Windows Server
Windows Vista
Windows Vista
Windows Vista
Windows Vista
Windows Vista
Windows Server
Windows Server
2000 Professional
®
XP Professional,
®
XP Professional x64 Edition,
®
XP Home Edition
®
2003 Standard Edition,
®
2003 Standard x64 Edition,
®
2003 R2 Standard Edition,
®
2003 R2 Standard x64 Edition
®
Home Basic (32/64-bit),
®
Home Premium (32/64-bit),
®
Business (32/64-bit),
®
Enterprise (32/64-bit),
®
Ultimate (32/64-bit)
®
2008 Standard (32/64-bit),
®
2008 R2 Standard
Windows 2000 Windows (*1)
Windows XP
Windows
Server 2003
Windows Vista
Windows
Server 2008
Windows
Windows
Windows
Windows
®
7 Home Premium (32/64-bit),
®
7 Professional (32/64-bit),
®
7 Enterprise (32/64-bit),
®
7 Ultimate (32/64-bit)
Windows Server
®
2012 Standard (64-bit)
Windows 7
Windows
Server 2012
Windows
Windows
Windows
Microsoft
Microsoft
Microsoft
®
8 (32/64-bit),
®
8 Pro (32/64-bit),
®
8 Enterprise (32/64-bit)
®
Office SharePoint® Portal Server 2003
®
Office SharePoint® Server 2007
®
SharePoint® Server 2010
Windows 8
SharePoint Server
*1 Where there is no distinction between the different versions of the above operating system, the
general term “Windows” is used.
iv
Manufacturer
WARNING
CAUTION
PFU LIMITED
International Sales Dept., Imaging Business Division, Products Group
Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa 212-8563, Japan
Phone: (81-44) 540-4538
The attached "Safety Precautions" manual describes important details for users to use this product
safely and correctly. Read the Safety Precautions thoroughly before you start using this product.
Warning Indications Used In This Manual
This manual uses the following indications to ensure safe and correct use of this product, and to
prevent possible danger and injury to the Operator and other persons.
This indication alerts operators to an operation that, if not strictly observed,
may result in severe injury or death.
This indication alerts operators to an operation that, if not strictly observed,
may result in safety hazards to personnel or damage to equipment.
v
Symbols Used In This Manual
ATTENTION
HINT
This manual uses the following symbols in explanations in addition to warning indications.
This symbol alerts operators to particularly important information. Be sure
to read this information.
This symbol alerts operators to helpful advice regarding operation.
Screen Examples In This Manual
The screen examples in this manual are subject to change without notice in the interest of product
improvement.
If the actual displayed screen differs from the screen examples in this manual, operate by following
the actual displayed screen while referring to the User's Manual of the scanner application you are
using.
The screen examples used in this manual are of the TWAIN driver, ISIS driver, and ScandAll PRO
(image scanning application).
The Operator Panel Language Display
Apart from English, the operator panel can also display French, German, Italian, Spanish, and
Chinese (Simplified). In this manual, the language display of the operator panel is shown in English.
vi
CONTENTS
1NAMES AND FUNCTIONS OF PARTS....... 1
2BASIC SCANNER OPERATIONS............... 7
INTRODUCTION .......................................... i
Preface ................................................................................. v
1.1 Names and Functions of Parts ......................................2
1StopperPrevents ejected documents from dropping off the scanner.
2Stacker side guideFor aligning ejected documents to a certain width.
3Top coverCover to access the consumables storage box and Post-Imprinter
option (sold separately).
4StackerDocuments will be ejected into the Stacker after scanning.
5EjectorFor ejecting the documents after scanning.
6Operator panelFor operating the scanner.
7Stacker extensionFor scanning long documents. Pull the extension out according to
the document’s length.
8ADF coverOpen the cover for cleaning the inner parts of the ADF or for
replacing consumables.
9ADF cover open buttonButton used to open the ADF
10Pre-imprinter coverFor the Pre imprinter option
11ADF
(Automatic document feeder)
12Hopper extensionPull the Hopper extension out for loading long documents.
13HopperDocuments to be scanned are loaded onto the Hopper.
14Hopper side guidesSheet Guides used to make sure that the paper to be scanned is
15Power buttonSwitch the scanner ON&OFF.
The documents loaded onto the Hopper will be fed sheet by sheet
for scanning.
fed into the scanner straight, avoiding skew.
2
1.1 Names and Functions of Parts
■ Rear side
1
2
34 56 78
No.NameFunction
1Main power switchFor switching the power supply ON/OFF.
2Power connectorFor connecting the AC cable.
3SCSI ID SwitchSets the scanner’s SCSI ID.
4SCSI connectorFor connecting the SCSI cable.
5USB connectorFor connecting the USB cable.
6Extended memory
slot
7VRS Board (optional)
slot
8Extended slotA spare slot for a third party board
For connecting an extension memory (sold separately). For details see
section 9.4.
For connecting the VRS board (optional) to use Kofax VRS
(optional).
For details, refer to “9.1 Options” on page 226.
1
NAMES AND FUNCTIONS OF PARTS
1.1 Names and Functions of Parts
3
■ Removable Parts
S
e
n
d
to
S
c
a
n
P
o
w
e
r
T
h
ic
kne
s
s
Hopper Heigh
t
Fun
c
tio
n
T
hick
Thi
n
1
2
3
4
5
No.NameDescription
1Document smoother Attached when the stacker position is set to align the ejected document by
the leading edge (see page 24), or when scanning documents with different
widths (see page 72).
2Pick Rollers Rollers that pick the paper from the hopper into the ADF. This is a con-
sumable item.
3Separator rollersRoller used to help separate the paper as the feeding begins. This is a con-
sumable item.
4Brake rollers Roller used to help separate the paper as the feeding begins. This is a con-
sumable item.
5PadSeparation Pad used to help separate the paper as the feeding begins. This
is a consumable item.
4
1.1 Names and Functions of Parts
1.2Operator panel
Func tio n
Hopper Height
Paper Thickness
Thin
Send toScan
Thick
Send
to
Scan
P
ower Thic
k
ness
Hopper Heigh
t
Functio
n
T
hick
T
hi
n
Function number display
Fu nc t i o n
Hoppe r Hei ght
Paper Thickness
Thi nThi ck
Send to
The operator panel is located on the right side of the scanner. The panel consists of a Function Number
Display, buttons and LEDs.
NameFunction
Function Number display and Function button
Shows the status of the scanner.
For details, refer to "Indications on the Function Number Display" (page 6).
1
NAMES AND FUNCTIONS OF PARTS
Hopper height
adjustment button
Use these buttons to adjust the height of the Hopper to the Upper/Middle/
Lower Positions.
The hopper moves automatically to the right position after recieving a scanning command. However, this may cause a delay before the actual scanning
starts. To avoid unnecessary waiting time, it is recommended to set the hopper height prior to scanning. For details, refer to “2.5 Setting the Hopper
Height” on page 15.
Document thickness
adjustment button
Use this buttons, to set the paper thickness of the documents.
(Normally no need to change from the default setting)
For details, refer to “2.9 Setting the Paper Thickness” on page 29.
[Send to] buttonUse this button to start linked application.
When this button is pressed at manual feed mode, the scanning stops immediately.
(* About the settings, refer to section “2.14 Before Using [Scan] / [Send to]
button” on page 60, or the TWAIN Driver help.)
[Scan] buttonUse this button to start linked application.
Scan
When this button is pressed during scanning operation, the scanning is cancelled.
(* About the settings, refer to section “2.14 Before Using [Scan] / [Send to]
button” on page 60, or the TWAIN Driver help.)
When the power is turned on, the button is illuminated in blue.
Power buttonUse this button to turn the power ON/OFF.
1.2 Operator panel
5
HINT
Operator Panel Overlays sheets in French, German, Italian, Spanish and
T
hin
Send to
Scan
Chinese (Simplified) are provided with the scanner. To change the overlay,
open the plastic cover of the Operator Panel.
■ Indications on the Function Number Display
The following shows the indications on the Function Number Display.
No.Descriptions
Lights only one time upon turning on the scanner.
or
Indicates that the scanner has been turned ON and is being initialized.
Indicates that initialization has been completed successfully.
This status is called “Ready Status”.
Indicates that a temporary error (that users can solve) has occurred during the initialization or
scanning of documents.
“J” or “U” and an error number (1, 2, 4, 6, 8, 0) are displayed alternately.
To return the scanner to the ready status (“1”), press the “Scan” or “Send to” button while the error
is indicated.
Indicates that a device alarm (that users can not solve) has occurred during the initialization or
scanning of documents.
“E” and an alarm number (0, 2 to 9, and A, c, d, F, 10 to 12, 15 to 19, 1A, 1b) are indicated alternately.
To return the scanner to the ready status (“1”), press the “Scan” or “Send to” button.
If this alarm occurs, turn the power off and then on again. If the alarm is indicated after turning on
the power again, contact your service engineer.
6
1.2 Operator panel
2BASIC SCANNER
OPERATIONS
This chapter describes basic scanner operations.
This chapter explains operations using the screens of Windows
Depending on your OS, your PC's screen shots and the operation may be
different from this manual. Be aware that when the TWAIN driver, or the
ISIS driver is updated, the screens and operations noted in this chapter may
be changed slightly. In this case, refer to the User's Guide provided with the
update.
2.1 Turning the Scanner ON /OFF ...............................................8
2.2 Opening and Closing the Hopper .......................................10
XP.
2.3 Opening and Closing ADF ...................................................12
2.4 Opening and Closing Top Cover .........................................14
2.5 Setting the Hopper Height ...................................................15
2.6 Loading Documents on the Hopper....................................17
2.7 Setting up the Stacker..........................................................22
2.8 Using the Document smoother ...........................................27
2.9 Setting the Paper Thickness ...............................................29
2.17 Centralized Management of Scanners..............................64
7
2.1Turning the Scanner ON /OFF
ATTENTION
HINT
ONOFF
T
hi
n
S
e
n
d
to
Scan
Function number display
■ Turning the Power ON
When SCSI interface is used, turn on the scanner power first. Turn on the
PC when the scanner displays “1” on the Function number display.
1.Press “I” side of the main power switch located on the back of the
scanner.
2.Open the Hopper.
• Refer to “2.2 Opening and Closing the Hopper” on page 10 to open the
Hopper.
• Be sure to open the Hopper before turning on the scanner by the Power
button.
3.Press the Power button on the Operator panel.
The power turns on and the Power button lights up.
During initialization, the Function No. Display changes from “8” --> “P” to “1” in order. When
“1” shows, it means the scanner is ready.
T
hi
e
n
d
Scan
8
2.1 Turning the Scanner ON /OFF
■ Turning the Power OFF
HINT
T
hi
n
S
e
n
d
to
Sc
a
n
ONOFF
Hold the Power button for at least two seconds.
⇒ The Power button light goes off and the scanner becomes disconnected.
If the scanner will not be used for an extended period, turn off the scanner’s
main power switch on the back and unplug the power cable.
T
hi
end
Scan
2
BASIC SCANNER OPERATIONS
2.1 Turning the Scanner ON /OFF
9
2.2Opening and Closing the Hopper
Send to
Scan
Po
wer T
h
ick
n
e
ss
p
H
e
ig
h
t
Thick
Thin
S
e
n
d
t
o
S
c
a
n
P
o
w
e
r
T
h
ic
k
n
e
s
s
H
o
p
p
e
r H
e
ig
h
t
Function
Thick
Thin
■ Opening the Hopper
1. Hold the centrer of the upper part of the Hopper.
F
u
n
c
t
io
n
H
o
p
p
e
r
H
e
ig
h
t
Po
we
r Thickne
T
h
in
ss
T
h
ic
k
S
en
d
to
S
ca
n
2.Flip down the Hopper gently.
10
2.2 Opening and Closing the Hopper
■ Closing the Hopper
ATTENTION
Hopper extension
S
e
n
d
t
o
S
c
a
n
P
ower T
hic
k
ness
H
opp
er H
eig
h
t
F
u
n
c
ti
on
Th
ic
k
Th
i
n
S
e
n
d
to
S
c
a
n
Pow
er Thickness
H
op
p
e
r H
e
ig
h
t
Fu
n
c
ti
o
n
T
h
i
ck
T
h
i
n
1.Remove the document if there is any on the Hopper.
2.Slide the extension in the Hopper.
3.Restore the original position of the hopper if the height of Hopper is
adjusted.
2
BASIC SCANNER OPERATIONS
Lower the hopper to the bottom by pressing the button. (Refer to “2.5 Setting the Hopper
Height” on page 15)
4. Close the Hopper.
Push the hopper until it’s securely locked in place.
2.2 Opening and Closing the Hopper
11
2.3Opening and Closing ADF
Send to
Scan
Pow
er Thickness
Hopper
Height
Fu
n
ction
Thick
Thin
S
end
t
o
Scan
P
owe
r T
h
ic
k
n
ess
H
o
p
p
e
r H
e
ig
h
t
F
un
c
tio
n
Th
ick
Th
i
n
■ Opening ADF
1.Remove the document if there is any on the stacker.
2.Press the ADF cover open button.
12
⇒ The cover is slowly opened.
2.3 Opening and Closing ADF
■ Closing ADF
ATTENTION
1.Hold the ADF cover with both hands and press it down slowly.
Press the ADF cover until it is fixed.
2
BASIC SCANNER OPERATIONS
• When closing the ADF, make sure that nothing is left inside the ADF.
• Be careful not to have your fingers caught.
2.3 Opening and Closing ADF
13
2.4Opening and Closing Top Cover
Top coverTop cover
Storage tray
Ta b
Space for installing the Post-Imprinter
Under the Top cover, there are a storage tray for storing the consumables and cleaning goods and a space
for installing the Post-Imprinter. When you use the tray or access the Post-Imprinter, open the top cover as
follows.
■ Opening the Top Cover
Press the tabs of the Top cover and open the top cover.
■ Closing the Top cover
Close the Top cover and press lightly until it is fixed with the tab.
14
2.4 Opening and Closing Top Cover
2.5Setting the Hopper Height
ATTENTION
HINT
Middle
Low
High
When there is no alarm (the function number display is showing “1”), the Hopper height can be adjusted.
When the scanning load is not very heavy, setting the hopper higher will shorten the time it moves to the
feeding position.
• Do not touch the hopper when it is being adjusted. Your finger(s) may
be pinched.
• Do not load anything onto the hopper when it is moving. If something
gets into the mechanism, the scanner may be damaged.
• Do not place anything under the hopper. The hopper may collide with it
and become damaged.
• Do not press the [Hopper Height] button () when the hopper is
closed. The hopper may be damaged.
Adjustment is not possible when:
•The scanner is scanning
•The hopper is closed.
•When using Software Operation Panel (see page 175).
2
BASIC SCANNER OPERATIONS
Three hopper heights are available and the corresponding capacities are as follows.
High:Up to 100* sheets
Middle:Up to 300* sheets
Low:Up to 500* sheets
*: Estimated using paper of 80g/m
Depending on the thickness of the document, the loading capacity differs.
Refer to “7.3 Maximum Document Loading Capacity” on page 164.
2
(20lb).
2.5 Setting the Hopper Height
15
The adjustment is done by using the Operator Panel on the scanner.
HINT
Function
Thin
Hopper Height
Paper Thickness
Thick
F
u
n
c
ti
o
n
Hop
pe
r
H
e
igh
t
P
o
we
r T
T
h
h
i
n
i
ck
n
e
s
s
T
h
i
c
k
S
e
n
d
t
o
S
c
a
n
Send toScan
When you press the
button, the hopper is raised one step higher.(Low Middle High)
When pressing the button, the hopper is lowered one step lower.(High Middle Low)
Immediately after the scanner is turned on, the Hopper is initially set to Low.
16
2.5 Setting the Hopper Height
2.6Loading Documents on the Hopper
HINT
15 to 20mm
■ Preparing the Document
1.Align both edges of the documents.
For how to scan the document with different widths, refer to “3.3 Scanning
Documents with different widths” on page 72.
2
2.Fan the documents.
1)Take a stack of documents about 15mm to 20mm thick (1/2 to 3/4 inch).
2)Hold both ends and bend the documents into an arch.
3)Firmly holding the document with both hands, bend back the document as follows
so that the bent section rises up in the middle of the document as follows.
4)Repeat steps 1) to 3) for a few times.
5)Rotate the document 90 degrees, and fan again.
BASIC SCANNER OPERATIONS
3.Align the leading edges of the documents.
2.6 Loading Documents on the Hopper
17
■ Setting the Document
Lock leverSide guide
There are 2 ways to set documents on the hopper.
(1) Set the document at the center of the hopper (mainly for document of equal size pages).
(2) Set the document by either side of the hopper (mainly for document of different size pages, or you want
to align the document by the side instead of the center line).
(1) Setting the document at the center of the hopper
1.Load the document on the hopper.
Place the document face-up on the hopper.
2.Adjust the Side guides to the document width.
Pressing the lock lever, slide the Side guides so that they contact the document sides.
If there is space between the document edges and the guides, the scanned images may be
skewed.
18
2.6 Loading Documents on the Hopper
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