Fisher & Paykel WH8060J3, WH9060J3 User Manual

FRONT LOADING

CLOTHES WASHER

WH8560F, WH8060F, WH8560P, WH8060P,

WH7560P, WH9060J, WH8560J, WH8060J

& WH7560J models

INSTALLATION GUIDE/USER GUIDE

NZ AU SG ROW

CONTENTS

Introduction 3

Safety and warnings 4

Installation instructions 6

Before your first wash 12

Safety features 13

Control panel 14

Wash cycles 18

Detergent and fabric softener 21

Wash preparation 24

Getting started quickly 25

Wash cycle options 27

Customising a wash cycle 31

Caring for your washer 32

Before you call for service 35

Fault codes 37

Troubleshooting 38

Manufacturer’s warranty 44

Customer care 46

IMPORTANT!

SAVE THESE INSTRUCTIONS

The models shown in this user guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please go to our website www.fisherpaykel.com or contact your local Fisher & Paykel dealer.

Registration

To register your product visit our website: www.fisherpaykel.com

INTRODUCTION

Welcome

Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and trust it will serve you well for many years.

At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and kind to the environment. Your washer has numerous wash cycles and options so you can perform every wash task with ease and the knowledge your clothes are receiving the best possible care.

Please take the time to read these instructions carefully before you begin using your machine.

Following the advice in this user guide will ensure you get the performance you expect from your machine and that you get the best possible wash results. Keep these instructions for future reference.

We hope you enjoy your new washer. We have certainly enjoyed designing it for you.

Front loading washer models

SAFETY AND WARNINGS

WARNING!

Electrical Shock Hazard

Failure to follow this advice may result in electrical shock or death.

• If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture.

IMPORTANT SAFETY INSTRUCTIONS

WARNING! When using your clothes washer, follow basic precautions, including thefollowing:

General

This product has been designed for personal, family or household use. This product is not designed for any commercial use. Any commercial use will terminate this products manufacturer’s warranty.

A damaged power cord must be replaced by a Fisher & Paykel trained and supported service technician or similarly qualified person in order to avoid a hazard. Do not use the appliance until it has been repaired to avoid a risk of electric shock.

Do not operate this machine if it has been damaged during transport. Contact your Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.

This clothes washer is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge,unless they are supervised or given instructions on how to use the washerby someone responsible for their safety.

Keep children away from the washer while it is in operation.

Supervise children to ensure they do not play with the washer or climb inside thedrum.

The washer should only be used for washing and rinsing of textiles where this isindicated on the care label.

Do not add petrol, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapours that could ignite or explode.

Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapours that could ignite or explode.

The door will be locked from the start of the cycle until the cycle is complete for safety reasons. It is possible to open the door during the cycle under certain conditions. Never force the door open.

Do not touch the door during a cycle as the door can become hot.

When 90°C temperature is selected, the door glass will become hot. Do not touch the glass part of the door. Keep children away from the washer.

Do not touch or operate the machine with wet hands or with bare-feet.

Do not open the detergent dispenser during the cycle as hot water may come outofit.

Ensure the installation provides accessibility to the plug or incorporate a switch in the fixed wiring in accordance with the wiring rules to allow disconnection of the appliance from the supply after installation.

Read and follow the detergent manufacturers’ instructions carefully. Instructions on how to use the detergent will be clearly indicated on the pack. Remember to store your detergents out of the reach of children.

SAFETY AND WARNINGS

Do not overload your washing machine beyond its rated capacity.

MODEL MAX CAPACITY

WH7560P, WH7560J 7.5Kg

WH8060F, WH8060P, WH8060J 8.0Kg

WH8560F, WH8560P, WH8560J 8.5Kg

WH9060J 9.0Kg

Do not wash an electric blanket in your washer unless the care label specifically states it is safe to do so.

Do not wash curtains in this washer, as sunlight makes them brittle and they may disintegrate during washing.

The only user-removable parts of the washer are the inlet hose(s), detergent dispenser and the pump filter. No other parts are designed to be removed by anyone other than a Fisher & Paykel trained and supported service technician.

Installation

For guidance on how to install your product, please refer to installation instructions contained in this document.

Water supply requirements:

Inlet water pressure: Maximum 1MPa (145psi), Minimum 30kPa (4.5psi)

Inlet water flow rate: Minimum 6litres/minute

Note:

Capacity refers to the maximum dry weight of items the washer can wash at any one time.

New hose sets provided with the washer should be used to connect the washer to the water mains. Old hose sets should not be re-used.

We recommend the inlet hose(s) are changed every 5 years. WARNING: Failure to do so may result in a flood and damage to property.

The hot water temperature should not exceed 65°C and the cold water temperature not exceed35°C. Temperatures above these may cause the machine to fault or cause damage to the machine.

Install the machine on a solid and level floor surface ensuring it has at least 20mm clearance on each side. The washer must not be installed on any textured floor coverings (eg carpet, rugs).

Disposal

When disposing of the washer, it is recommended that the door is removed to avoidchildren getting trapped inside, and that the electrical cable is cut off close to thewasher.

INSTALLATION INSTRUCTIONS

Accessories

Please check you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging.

2 x Inlet hose(s) (for models WH9060J, WH8560J, WH8060J and WH7560J only 1 x Inlet hose supplied)

1 x Drain hose guide

1 x Installation instructions and user guide

1 x Spanner

1 x Installation leaflet (attached to the top of the washer)

1 x Inlet valve cap (excluding WH9060J, WH8560J, WH8060J and WH7560J models)

Unpacking

To ensure the best performance from your new washer please follow the instructions below.

Removing the packaging

1 Remove the outer packaging (including the polystyrene packer and plastic wrapping).

All packaging must be removed prior to use. Ensure these materials are kept out of reach of children.

Note: A small amount of water may be seen inside the packaging and inside the washer. This is the result of factory testing and is normal.

2 Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so

may cause damage to your floor and washer.

3 Remove all packaging and accessories from inside the drum.

Removing the transit bolts

The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during transportation.

The 4 transit bolts MUST be removed prior to operation of the machine. Failure to remove these will result in damage to the machine and compromise your manufacturer’s warranty.

To remove the bolts:

1 Use a spanner or socket to unscrew and remove all four transit bolts at the back

of the washer A.

2 Pull the black rubber grommets to remove the bolt, grommet and white plastic spacers

from the machine. Keep the transit bolts in case they are required for future transit of the machine. Never transport the machine without the transit bolts properly fixed in place.

3 Cover the bolt holes with the white plastic plugs which are attached to the machine and

located near each hole B. Push to clip into place.

Removing the transit safety bolts

Product dimensions

INSTALLATION INSTRUCTIONS

TOP VIEWWallFRONT VIEW

WH7560P

WH7560J

WH8060J

PRODUCT DIMENSIONS

WH9060J

WH8560F WH8560P

WH8560J

WH8060F WH8060P

MM MM MM MM

A Overall height

850 850 850 850

of product

B Overall width

600 600 600 600

of product

C Overall depth of

645 645 645 590 product (incl. dial and door whenclosed)

D Depth of door open 1065 1065 1065 1010

E Minimum door

330 330 330 330 clearance to adjacent wall

F Standpipe height min.

800 – 1200

min.

800 – 1200

min.

800 – 1200

min.

800 – 1200

Note: The exact height of your washer is dependent on how far the feet are extended from the base of the machine. The space where you install your washer needs to be at least 40mm wider and 20mm deeper than its dimensions.

Electrical supply: 220 – 240V, 50Hz Sinusoidal, minimum 10A.

Inlet water static pressure: Max. 1MPa (150psi), Min. 30kPa (4.5psi).

Inlet water flow rate at tap: Min. 6litres/min.

INSTALLATION INSTRUCTIONS

Location

This machine must not be installed and operated on a plinth.

Levelling the machine

It is IMPORTANT to level the machine to ensure good spin performance, and to minimise noise, vibrations and wear and tear on the washer.

1 Before positioning the machine in its final position, check that the machine is level,

front to back and side to side.

2 Manoeuvre the product into its final position (we suggest a

minimum clearance of 20mm each side).

3 Use a spirit level to check that the machine is correctly

level. If needed, pull the machine out. Loosen the lock nut using the spanner provided and wind the feet up or down to correctly level the machine.

4 Using the spanner provided, tighten the lock nuts against

the base of the machine to lock the feet in position.

Connecting to the water supply

Inlet hose(s)

1 Connect the straight end(s) of the inlet hose(s) to the

tap(s) and the elbow end(s) to the corresponding machine inlet valve(s). If present, the hot valve is colour coded orange. Tighten the inlet hose end(s) by hand until the hose seal just makes contact with the tap sealing face and then tighten a further half-turn. Make sure there are no kinks in the hose(s).

2 Turn the tap(s) on and check for leaks. Check for leaks

again after 24hours.

Locking the feet

Straight

(tap) end

Inlet hose ends

Elbow

(machine)

end

INSTALLATION INSTRUCTIONS

If you have an uncontrolled water heating source (eg a wet back or solar heating system) please contact a qualified plumber to have a Hot ‘N’ Safe Valve fitted . This will ensure the hot water temperature remains within safe limits.

Water supply requirements:

Inlet water pressure: Maximum 1MPa (150psi), Minimum 30kPa (4.5psi)

Inlet water flow rate: Minimum 6litres/minute

Cold supply only:

If you only have a cold water supply, the inlet valve cap (blanking cap) which came with your washer must be connected to the hot inlet valve (with the exception of WH9060J, WH8560J, WH8060J and WH7560J models). The cap prevents water leaking out of the hot valve. This appliance incorporates backflow protection complying with AS3500.1. No further backflow protection is required for connection to the water supply.

Your washer has an internal heater to heat water. If your model of washer has cold water connection only (WH9060J, WH8560J, WH8060J and WH7560J models), or if you do not connect a hot water inlet hose, your washer will automatically recognise there is no hot water supply and its internal heater will heat the cold water to the selected cycle temperature.

INSTALLATION INSTRUCTIONS

Draining

Drain hose placement in a stand pipe or tub

1 To guide the drain hose over the tub or

standpipe the hose guide must be fitted to the drain hose. The height of the standpipe or tub should be between 800 – 1200mm.

2 Secure the hose guide so it cannot become

dislodged from the standpipe or tub.

If the drain hose is placed on the ground or if the standpipe or tub is less than 800mm high, the washing machine will continuously drain while being filled (siphon).

Regularly check that your standpipe or tub is free from lint or other obstructions, which may affect how your machine works or may cause flooding.

Attaching drain hose to spigot

1 Guide drain hose through hose guide. 2 Secure hose guide to back wall of cupboard

using a screw. The height of the drain hose should be between 500 – 800mm from ground level.

3 Attach drain hose to spigot and secure using

a hose clamp ensuring the blanking insert is cleared from spigot.

4 Check for leaks.

Pull hose through guide

(20mm) maximum

Standpipe

800 – 1200mm

Fitting the drain hose guide

Height 500 – 800mm from ground

The drain hose should be checked from time to time and replaced if any damage (egwear, cuts, bulges, kinks, leaks, etc) is found. Do not bend the drain hose sharply, as this may cause it to split.

In multi-storey apartments or any upper floor, the machine should be installed on a floor equipped with a drain.

Draining must comply with local by-laws.

Attaching drain hose to spigot

INSTALLATION INSTRUCTIONS

Electrical connection

1 This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A

electricalsupply.

2 Uncoil the power cord, remove and discard the plastic pin cover and plug

into a wallsocket.

3 Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.

Check the power cord for damage and make sure it is not squashed or twisted when installing the washer.

Always remove the power cord from a socket by the plug, not by the cord.

SPARE PARTS* PART NO.

Hose inlet long (2m) 422680P

Hose inlet large bore 426123P

Drain hose extension (not suitable for attaching to a spigot) 425627P

*Available from your Fisher & Paykel dealer or a Fisher & Paykel trained and supported service technician.

Completing the installation

Installation test cycle

Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning correctly prior to use.

1 Turn your washer on by pressing ‘Power’. 2 Select the ‘Quick’ or ‘Super Quick’ cycle. Ensure the drum is empty and the door closed. 3 Touch the

Observe the machine for any problems (eg leaking from the hose(s), excess noise orvibrations).

The washer will beep and display any faults on the screen if there are any problems. Refer to ‘Before you call for service’ at the back of this book.

4 Wait until you see water in the bottom of the drum. 5 Touch 6 Press ‘Power’ again, select the ‘Spin’ cycle and touch

Check the drain hose is firmly secured to the standpipe or tub, or spigot.

Observe that the machine pumps out the water, and spins.

button. The machine will start to fill.

to stop the cycle, then press ‘Power’ to turn the machine off.

If there are any problems, you must address these before proceeding with normal use. The washer will automatically turn off at the end of the cycle if there are no problems.

BEFORE YOUR FIRST WASH

Before you start, it is a good idea to go through the following checklist:

1 Have the packaging and transit bolts been removed? 2 Is the drain hose threaded through the ‘Ubend’ (with no more than 20mm extended)

and hooked into your standpipe or tub, or attached to a spigot?

3 Is the hot hose connected to the hot valve (colour-coded orange, if present)? Is the cold

hose connected to the cold valve (colour-coded white)? Have the taps been turned on?

4 Is the machine correctly levelled, feet are locked and cabinet corners clear of the

floor and walls?

5 Has the power cord been connected to an appropriate power supply and the

power turned on?

6 Have you performed the installation test cycle? 7 We recommend you complete your first cycle with a half-load amount of detergent

and without a load in order to remove any residues remaining in the machine from the manufacturing process.

SAFETY FEATURES

Door lock

The door of your washer will lock once you touch the cycle, ensuring safety for you and your family while your machine is operating.

To unlock the door during the cycle

You can open the door to add or remove items during the wash simply by touching the

button. The door will remain locked if the temperature inside the washer is above 60°C and/or the water level is above the bottom of the door seal (a warning will be displayed in these circumstances, refer to ‘Before you call for service’).

Simply touch , the machine will pause and the door will automatically unlock if the conditions inside the washer are safe. The button and time to go will flash on the screen while the washer is paused. Open the door and remove or add garments. Close the door and touch to resume the cycle.

Add a Garment (WH8560F, WH8060F, WH8560P, WH8060P and WH7560P models only)

The ‘Add a Garment’ function can be used to interrupt the cycle to add or remove a garment at any time during the wash part of the cycle (as long as the wash temperature selected is lower than 60°C). Water in the machine will be drained to a level where the door can be opened, if necessary. Refer to ‘Wash cycle options’ for more information.

Opening the door during a power failure

If there is a power failure during a wash cycle your washer will stop and the door will remain locked. You can unlock the washer door to remove your clothes by opening the pump filter cover at the bottom right of your washer. Simply place a coin or key in the slot and tilt it upwards to lever the cover open, then pull the door release tab.

Do not attempt to do this if the water level in the washer is above the level of the door.

When power is restored you will need to restart your machine by simply pressing ‘Power’. The washer will remember where in the cycle it was up to.

until the machine beeps at the end of

Door release tab

Manual door opening

mechanism

Your washer also has the following protective measures:

Flood protection – turns off valves and turns pump on if a flood condition is detected.

Out-of-balance protection – stops and redistributes the load if an unbalanced load condition is sensed, and/or slows the spin speed to compensate.

Excess suds protection – pauses to allow suds to break down before continuing the cycle.

CONTROL PANEL

SmartTouch™ Control Dial

The SmartTouch™ Control Dial provides easy and efficient wash cycle selection. As you rotate the dial, the icon of the wash cycle selected will be illuminated, along with the default settings for that cycle on the right side of the control panel.

SmartTouch™ buttons

The smooth, easy clean buttons enable easy selection of options with lights clearly showing the selections you are making.

Digital display screen

The digital display screen provides feedback on how long the wash cycle has to go. If you have programmed a ‘Delay Start’, the time remaining until the cycle will start will be displayed here, along with any messages to help you with the overall running of your washer (eg user warnings).

Time to go

Your washer displays approximately how many minutes the cycle you are running has remaining, so that you can tell at a glance when your washing will be finished.

Please be aware that a number of factors can influence the overall cycle time, eg the water flow rate, water pressure, whether hot water is being used from the tap or the water is heated by the internal heater, load size, cycle and option selections. Therefore cycle times will vary. Unexpected events in a wash cycle (eg out of balance, oversudsing) can lengthen the cycle time.

Progress lights

The progress lights indicate what part of the cycle the washer is currently on (wash, rinse or spin). All three lights are on at the beginning of the cycle. The light for the current part of the cycle flashes, and each one goes out when that part of the cycle iscomplete.

Keylock mode

Keylock can be used to lock the buttons on your washer. This will avoid accidental button pushes. For more detail please refer to ‘Wash cycle options’.

Drum light (WH8560F, WH8060F models only)

Your machine has a drum light to help assist you when loading and unloading your washing machine. When you press ‘Power’, the LED light in the drum will turn on, after2 minutes it will automatically turn off. At the end of the cycle, the drum light will turn on again for 5 minutes to help facilitate unloading.

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