Fisher & Paykel WH7560J1, WH7560P1, WH8560J1 Installation and Operating Instructions

5 (1)



WashSmart™ and QuickSmart™

Installation instructions

Front loading clothes washer

and User guide











Installation instructions



Machine information



Before you do your first wash



Getting started quickly



WashSmart™ and QuickSmart™ controls



Safety features



Sorting and loading



Detergent and fabric softener



Wash cycles



Wash cycle options



Customising wash cycles



Caring for your washer



Before you call for service



User warnings


Fault codes



Solving operating problems



Solving wash problems



Manufacturer’s Warranty



Customer Care





The models shown in this User Guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please visit our local website listed on the back cover or contact your local Fisher & Paykel dealer.

2 Introduction

Welcome to WashSmart™ and QuickSmart™

Thank you for buying a Fisher & Paykel clothes washer from our Front Loading range. We are proud of this washer and trust it will serve you well for many years.

At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and kind to the environment. Your front loading washer has numerous wash cycles and options so you can perform every wash task with ease and the knowledge your clothes are receiving the best possible care.

Please take the time to read these instructions carefully before you begin using your machine.

Following the advice in this user guide will ensure you get the performance you expect from your machine and that you get the best possible wash results. Keep these instructions for future reference.

We hope you enjoy your new washer. We have certainly enjoyed designing it for you.



Fig.1 Front loading washer models




Installation instructions








Please check you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum:

■■2 x Inlet hoses

■■1 x Drain hose guide

■■1 x Installation instructions and User guide

■■1 x Spanner

■■1 x Installation leaflet (attached to the top of the washer)

■■1 x Inlet valve cap


To ensure the best performance from your new washer please follow the instructions below.

Removing the packaging

1Remove the outer packaging (including the polystyrene packer and plastic wrapping). All packaging must be removed prior to use. Ensure these materials are kept out of reach of children. Note: a small amount of water may be seen inside the packaging and inside the washer. This is the result of factory testing and is normal.

2Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so may cause damage to your floor and washer.

3Remove all packaging and accessories from inside the drum.

Removing the transit bolts

The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during transportation.


The 4 transit bolts MUST be removed prior to operation of the machine. Failure to remove these will result in damage to the machine.

To remove the bolts:

1Use a spanner or socket to unscrew and remove all four transit bolts at the back of the washer (Figure 2, “C”).

2Pull the black rubber grommets to remove the bolt, grommet and white plastic spacers from the machine. Keep the transit bolts in case they are required for future transit of the machine. Never transport the machine without the transit bolts properly fixed in place.

3Cover the bolt holes with the white plastic plugs which are attached to the machine and located near each hole (Figure 2, “P”). Push to clip into place.

Fig.2 Removing the transit safety bolts

4 Installation instructions


Install the machine on a solid and level floor surface ensuring it has at least 20 mm clearance on each side. The washer must not be installed on any textured floor coverings (eg carpet, rugs).


Levelling the machine



It is IMPORTANT to level the machine to ensure good spin



performance, and to minimise noise, vibrations and wear



and tear on the washer.



Before positioning the machine in its final position, check



that the machine is level, front to back and side to side.



Manoeuvre the product into its final position (we suggest a



minimum clearance of 20 mm each side).



Use a spirit level to check that the machine is correctly level.



If needed, pull the machine out and wind the feet up or



down to correctly level the machine.

Fig.3 Locking the feet


Using the spanner provided, tighten the lock nuts against


the base of the machine to lock the feet in position.

Connecting to the water supply

Inlet hoses


■■New hose sets provided with the washer should be used to connect the washer to the water mains.

■■Old hose sets should not be re-used.

■■We recommend the inlet hoses are changed every 5 years. WARNING: Failure to do so may result in a flood and damage to property.

1Connect the straight ends of the inlet hoses to the taps and the elbow ends to the corresponding machine inlet valves. The hot valve is colour coded orange to make this easier. Make sure there are no kinks in the hoses.

2Turn the taps on and check for leaks. Check for leaks again after 24 hours.




(tap) end

(machine) end

Fig.4 Inlet hose ends

The hot water temperature should not exceed 65°C and the cold water temperature not exceed 35°C. Temperatures above these may cause the machine to fault or cause damage to the machine.




Installation instructions







If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a Hot ‘N’ Safe Valve. This will ensure the hot water temperature remains within safe limits.

Hot ‘N’ Safe Valves available are:



Adjustable between 35°C – 55°C


For instantaneous gas hot water supply

Water supply requirements:

■■Inlet water pressure: Maximum 1 MPa (150 psi), Minimum 30 kPa (4.5 psi)

■■Inlet water flow rate: Minimum 6 litres / minute

Cold supply only:

If you only have a cold water supply, the inlet valve cap (blanking cap) which came with your washer must be connected to the hot inlet valve. The cap prevents water leaking out of the hot valve. This appliance incorporates backflow protection complying with AS3500.1. No further backflow protection is required for connection to the water supply.

Note: your washer has an internal heater to heat water. If you do not connect a hot water inlet hose, your washer will automatically recognise there is no hot water supply and its internal heater will heat the cold water to the required cycle temperature.


Drain hose placement

1To guide the drain hose over the tub or standpipe the hose guide must be fitted to the drain hose. The height of the standpipe or tub should be between 800 – 1200 mm.

2Secure the hose guide so it cannot become dislodged from the standpipe or tub.


If the drain hose is placed on the ground or if the standpipe or tub is less than 800 mm high, the washing machine will continuously drain while being filled (siphon).

Pull hose through guide

Standpipe 800 – 1200 mm

(20 mm) maximum

Fig.5 Fitting the drain hose guide

■■Regularly check that your standpipe or tub is free from lint or other obstructions, which may affect how your machine works or may cause flooding.

■■The drain hoses should be checked from time to time and replaced if any damage (eg wear, cuts, bulges, kinks, leaks, etc) is found. Do not bend the drain hose sharply, as this may cause it to split.

■■In multi-storey apartments or any upper floor, the machine should be installed on a floor equipped with a drain.

■■Draining must comply with local by-laws.

6 Installation instructions

Electrical connection

1This appliance must be connected to a 220 V – 240 V, 50 Hz, sinusoidal, 10 A electrical supply.

2Uncoil the power cord, remove and discard the plastic pin cover and plug into a wall socket.

3Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.

■■Check the power cord for damage and make sure it is not squashed or twisted when installing the washer.

■■Always remove the power cord from a socket by the plug, not by the cord.


■■If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. FAILURE TO DO SO MAY RESULT IN DEATH OR ELECTRICAL SHOCK.

■■Do not touch or operate the machine with wet hands or with bare-feet.

■■A damaged power cord must be replaced by a Fisher & Paykel Authorised Repairer, its service agent or similarly qualified persons in order to avoid a hazard. The appliance must not be operated until it is repaired, as there is risk of electric shock.

■■Do not operate this machine if it has been damaged during transport. Contact your Fisher & Paykel Dealer or Fisher & Paykel Authorised Repairer.

Spare parts

Available from your Fisher & Paykel Dealer or a Fisher & Paykel Authorised Repairer.


Hose Inlet Long (2 m)

Part No. 422680P







Hose Inlet Large Bore

Part No. 426123P






Drain Hose Extension

Part No. 425627P












Installation instructions







Completing the installation

Installation test cycle


Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning correctly prior to use.

1Turn your washer on by pressing the POWER button.

2Select the QUICK cycle. Ensure the drum is empty and the door closed.

3Touch the START / PAUSE button. The machine will start to fill.

■■Observe the machine for any problems (eg leaking from the hoses, excess noise or vibrations).

■■The washer will beep and display any faults on the screen if there are any problems. Refer to pages 29 to 31.

4Wait until you see water in the bottom of the drum.

5Touch START / PAUSE to stop the cycle, then press POWER to turn the machine off.

6Press POWER again, select the SPIN cycle and touch START / PAUSE.

■■Check the drain hose is firmly secured to the standpipe or tub.

■■Observe that the machine pumps out the water, and spins.


If there are any problems, you must address these before proceeding with normal use. The washer will automatically turn off at the end of the cycle if there are no problems.

Clothes washer safety

■■This clothes washer is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they are supervised or given instructions on how to use the washer by someone responsible for their safety.

■■The washer should only be used for washing and rinsing of textiles where this is indicated on the care label.

■■The door will be locked from the start of the cycle until the cycle is complete for safety reasons. It is possible to open the door during the cycle under certain conditions (refer to page 15).

■■Never force the door open.

■■Keep children away from the washer while it is in operation.

■■Supervise children to ensure they do not play with the washer or climb inside the drum.

■■Do not touch the glass part of the door during a cycle as the door can become hot.

■■Do not open the detergent dispenser during the cycle as hot water may come out of it.

■■The only user-removable parts of the washer are the inlet hoses, detergent dispenser and the pump filter. No other parts are designed to be removed by anyone other than a Fisher & Paykel Authorised Repairer.

■■When disposing of the washer, it is recommended that the door is removed to avoid children getting trapped inside, and that the electrical cable is cut off close to the washer.

8 Machine information







Depth with







door open

































































Note: the exact height of your washer is dependent on how far the feet are extended from the base of the machine. The space where you install your washer needs to be at least 40 mm wider and 20 mm deeper than its dimensions.

■■Electrical supply: 220 – 240 V, 50 Hz Sinusoidal, 10 A

■■Inlet water static pressure: Max. 1 MPa (150 psi), Min. 30 kPa (4.5 psi)

■■Inlet water flow rate at tap: Min. 6 litres / min

■■Standpipe / tub height: 800 – 1200 min

Before you do your first wash 9

Before you start, it is a good idea to go through the following checklist:

1Have the packaging and transit bolts been removed?

2Is the drain hose threaded through the ‘U bend‘ (with no more than 20 mm extended) and hooked into your standpipe or tub?

3Is the hot hose connected to the hot valve (colour-coded orange)? Is the cold hose connected to the cold valve (colour-coded white)? Have the taps been turned on?

4Is the machine correctly levelled, feet are locked and cabinet corners clear of the floor and walls?

5Has the power cord been connected to an appropriate power supply and the power turned on?

6Have you performed the installation test cycle?

7We recommend you complete your first cycle with a half-load amount of detergent and without a load in order to remove any residues remaining in the machine from the manufacturing process.


You must ensure all 4 transit bolts have been removed from your washer before you start using it. If the transit bolts are not removed, they will damage your washer and YOUR WARRANTY WILL BE COMPROMISED.

10 Getting started quickly

WashSmart™ – WH7560P1, WH8560P1

■■Sort your washing carefully. Separate white / light colours from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. Refer to page 16.

■■Load your clothes individually into the wash drum. Close the door.

■■Place detergent in the correct compartment in the detergent dispenser drawer (marked “2”). Use Low Sudsing or ‘Front Loader’ liquid or powder detergents. Alternatively use detergent pods. Place the pod at the back of the drum before you load any clothing. For more information on detergent refer to pages 18 and 19.

■■If you wish to use fabric softener, place it in the compartment marked with a . For more information on fabric softener refer to page 19.


Fabric softener should not be used if you have selected the QUICK or SUPER QUICK cycles.

Fig.8 WashSmart™ control panel

Fig.6 Detergent in compartment marked 2

Fig.7 Fabric softener in compartment



Getting started quickly 11

1Press POWER to activate your washer.

2Select your wash cycle by turning the SmartTouch Control Dial.

3Choose your wash options, if you wish to select options different from the default options for the cycle.

4Touch START / PAUSE to start the cycle.

■■If you make an invalid selection the washer will beep to alert you.

■■When the cycle finishes, your washer will perform end of cycle beeps and then turn off automatically.

■■If you wish to stop your washer at any point during a cycle simply touch START / PAUSE to pause the cycle. There may be a slight delay while the drum comes to a stop, then the door will unlock. In certain conditions however the door will remain locked for safety reasons (refer to page 15).

■■If you wish to cancel or change the wash cycle once a cycle has started, touch the START / PAUSE button then select the new cycle. Touch START / PAUSE to restart the washer.


■■For the best fabric and colour care, remove your clothes as soon as the cycle has finished.

■■Failure to follow the advice in this guide may result in damage to your garments and your expectations of wash performance may not be met.

































Fisher & Paykel WH7560J1, WH7560P1, WH8560J1 Installation and Operating Instructions

12 Getting started quickly

QuickSmart™ – WH7560J1, WH8560J1

■■Sort your washing carefully. Separate white / light colours from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. Refer to page 16.

■■Load your clothes individually into the wash drum. Close the door.

■■Place detergent in the correct compartment in the detergent dispenser drawer (marked “2”). Use Low Sudsing or ‘Front Loader’ liquid or powder detergents. Alternatively use detergent pods. Place the pod at the back of the drum before you load in any clothing. For more information on detergent refer to pages 18 and 19.


Place fabric softener in the compartment marked with a



For more information on fabric softener refer to page 19.



Fabric softener must not be used if you have selected the QUICK cycle.

Fig.11 QuickSmart™ control panel

Fig.9 Detergent in compartment marked 2

Fig.10 Fabric softener in compartment



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