VENTED CLOTHES DRYER
DE7060P & DE7060G models
INSTALLATION GUIDE / USER GUIDE
NZ AU SG ROW
CONTENTS
Introduction 3
Safety and warnings 4
Installation instructions 7
Getting started quickly 16
Dryer controls 18
Sorting and loading 19
Drying cycles 22
Drying cycle options 24
Cleaning your dryer 27
Before you call for service 28
Troubleshooting 29
Manufacturer’s Warranty 33
Customer Care 35
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may
not be available in all markets and are
subject to change at any time. For current
details about model and specification
availability in your country, please go to
our website fisherpaykel.com or contact
your local Fisher & Paykel dealer.
Registration
Register your product with us so we can
provide you with the best service possible.
To register your product visit our website:
fisherpaykel.com
1
INTRODUCTION
Welcome to your Fisher & Paykel vented dryer.
Thank you for purchasing a Fisher & Paykel clothes dryer. We are proud of this dryer
andtrust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use,
ergonomic, energy efficient and kind to the environment. Thousands of tonnes of
laundry and 80 years of laundry experience have been programmed into your dryer
tohelp give you the best possible performance.
Your new dryer gives you the convenience of tumble drying and your clothes the
advantage of not being subjected to the harsh overdrying effects of the sun. Your
clothes will feel softer, retain their shape better and require less ironing. This dryer
has been specifically designed to complement our front loading and top loading
Fisher&Paykel washers.
Your vented dryer has numerous cycles and options so you can perform many drying
tasks (including flat drying) with ease, allowing you to spend less time in the laundry.
All our dryers have the ability to automatically sense when your clothes are dry, meaning
your dryer is more efficient, making it kinder on your wallet and the environment.
Please take the time to read these instructions carefully before you begin using your
dryer. Following the advice in this user guide will ensure you get the performance
you expect from your dryer and that you get the best possible results. Keep these
instructions for future reference and pass them on with your dryer, if it changes hands.
We hope you enjoy your new dryer. We have certainly enjoyed designing it for you.
Vented clothes dryer
3
SAFETY AND WARNINGS
Meaning of symbols on the dryer
Warning: Risk of fire/Flammable materials
Read the instructions
!
WARNING!
Fire Hazard
Only dry fabrics that have been washed with water.
Do not use heat to dry articles containing foam rubber or similarly
textured rubber–like materials, dry on ‘Air Dry’.
Do not stop a tumble clothes dryer before the end of the drying
cycleunless all items are removed and spread out in order to dissipate
the heat.
A clothes dryer produces combustible lint; the lint filter must be
cleaned before each drying cycle.
Failure to follow the warnings outlined in these user instructions can
cause a fire hazard.
Failure to follow these instructions can result in death or personal injury.
IMPORTANT SAFETY INSTRUCTIONS
WARNING! When using this appliance always exercise basic safety precautions
including the following:
Dryer use
The tumble dryer is intended only for drying textile material washed in water.
Undergarments that contain metal reinforcements should not be placed in the dryer.
Damage to the dryer can result if the metal reinforcements come loose during drying.
If you wish to dry these items use a drying rack or place in a garment bag.
Check and remove all objects from pockets, eg lighters and matches.
Never dry rubber articles, or any plastic items or film, eg plastic lined tablecloths
andbaby bibs.
Clothes should go through the cool down/airing phase in the final part of the cycle.
This ensures items are left at a temperature where they will not be damaged. If for
any reason the dryer is stopped before the cycle has finished, dry clothes should be
removed immediately and not left in the dryer. Clothes should be quickly spread out
flat to cool so heat can dissipate, not left bunched up, eg in a clothes basket.
This dryer has been designed for domestic use only, not for commercial applications,
such as massage/beauty clinics where there may be increased lint accumulation or
flammable materials in the atmosphere or load.
Do not operate this product without the lint filter in place or allow lint to accumulate
in or around the dryer.
This dryer is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless given supervision or instruction concerning the use of the dryer by a person
responsible for their safety.
4
SAFETY AND WARNINGS
Children should be supervised to ensure they do not play with the dryer.
Unplug the machine from the power supply when it is not in use.
Do not swing on or put weight on the door.
Your dryer is designed to stop operating in the event of power outage. When power
isresumed, the machine will remain off until the ‘Power’ button is pressed. To restart
the dryer, press ‘Power’, select your drying cycle and touch .
Never attempt to repair the dryer yourself.
The only user-removable parts of the dryer are the lint filter, drying rack and
reversible console. No other parts are designed to be removed by anyone other than
aFisher & Paykel trained and supported service technician.
For problems that cannot be solved from information in this User Guide, turn off and
unplug your dryer and contact a Fisher & Paykel trained and supported service technician.
When disposing of the dryer, it is recommended that the door is removed to avoid
children getting trapped inside, and that the electrical cable is cut off close to the dryer.
IMPORTANT!
We do not recommend the use of extension cords or portable electrical outlet devices
for safety reasons.
Lint
Accumulated lint in the dryer can become a fire hazard; it also reduces the efficiency
of the dryer by causing longer drying times and increased power consumption.
Clean the lint filter before every load.
Ensure the area around the dryer is clear of lint.
At regular intervals have the interior of the dryer cleaned of any accumulated lint.
This must be done by a Fisher & Paykel trained and supported service technician. This
must be done when the dryer installation is changed from free standing or inverted, or
vice versa.
The dryer exhaust ducting should be inspected and cleaned periodically to remove
accumulated lint.
Spontaneous combustion
IMPORTANT!
To reduce the risk of fire in a tumble dryer the following should be observed:
Items that have been spotted or soaked with vegetable oil or cooking oil are a fire
hazard and should not be placed in a tumble dryer.
Oil-affected items can ignite spontaneously, especially when exposed to heat sources
such as a tumble dryer. The items become warm causing an oxidation reaction in the
oil. This oxidation creates heat. If the heat cannot escape the items can become hot
enough to catch fire. Piling, stacking or storing oil-affected items can prevent heat
from escaping creating a fire hazard.
If it is unavoidable that fabrics that contain vegetable oil, cooking oil or have been
contaminated by hair care products be placed in a tumble dryer, they should first be
washed in hot water with extra detergent – this will reduce, but not eliminate the fire
hazard. The cool down cycle of the dryer should be used to reduce the temperature
ofthese items. They should not be removed from the tumble dryer and piled or
stacked while hot.
Items that have previously been cleaned in, washed in, soaked in or spotted with
flammable liquids or solids, eg petrol/gasoline, kerosene, dry cleaning solvents,
vegetable or cooking oil, acetone, denatured alcohol, some brands of spot removers,
turpentine, waxes and wax removers or other flammable or explosive substances
should not be placed in a tumble dryer.
5
SAFETY AND WARNINGS
Do not dry unwashed items in the tumble dryer.
The dryer is not to be used if industrial chemicals have been used for cleaning.
Fabric Softeners or similar products should not be used in a tumble dryer to eliminate
the effects of static electricity, unless this practice is specifically recommended by the
manufacturer of the fabric softener product.
Rubber backed articles, foam rubber (latex foam), clothes or pillows fitted with foam
rubber pads, fibreglass, shoes containing rubber, shower caps, babies waterproof
napkin covers and waterproof textiles should not be dried in the dryer. These
materials can when heated produce fire by spontaneous combustion.
The maximum mass of dry textiles depends on your model. DE7060P and DE7060G
models are rated at7kg. Do not overload yourdryer.
6
INSTALLATION INSTRUCTIONS
Please read and follow the ‘Safety and warnings’ and ‘Installation instructions’
sections carefully before using your dryer!
Accessories
Please check you received the following accessories with your Fisher & Paykel dryer.
Youwill find them inside the drum:
1 x Drying rack
1 x Installation guide/User guide
1 x Wall mounting kit
1 x Duct adapter
Unpacking
To ensure the best performance from your new dryer please follow the instructions
below.
Removing the packaging
Remove the outer packaging (including the polystyrene packer and plastic wrapping).
1
All packaging must be removed prior to use.
IMPORTANT!
Ensure packaging materials are kept out of reach of children.
Please help protect the environment and dispose of the packaging from around the
dryer in an environmentally friendly manner.
Tilt the dryer backwards and ‘walk’ it off the base one foot at a time. Not doing so may
2
cause damage to your floor and dryer.
Remove all packaging and accessories from inside the drum and ensure you remove
3
protective covers from the door and console.
Location
IMPORTANT!
The dryer must be installed in a well-ventilated, dustfree environment.
The dryer must not be installed on any textured floor
coverings (eg carpet, rugs).
Do not install the dryer behind a lockable door, sliding
door, or behind a door where the hinge is on the
opposite side to that of the dryer in such a way that the
full opening of the door is inhibited. Ensure the dryer
door can always be opened fully.
Do not install the dryer outside, in a damp place, where
there is a risk of freezing, where it may be rained on, in
direct sunlight or close to a source of heat.
Do not place your dryer on top of its power cable.
7
TITLE TO GO HEREINSTALLATION INSTRUCTIONS
Venting
Correct installation is very important for all dryers to ensure maximum efficiency
andsafety.
IMPORTANT!
Never run the dryer unless the airflow system is free from obstruction.
There must be adequate ventilation to avoid the back flow of gases into the room from
appliances burning fuels, including open fires, when operating the dryer.
Exhaust air must not be discharged into a flue which is used for exhausting fumes from
appliances burning gas or other fuels.
External venting
Your dryer has been designed to be vented outside to provide the following advantages:
Ensures optimum efficiency by preventing recirculation of moist air.
Eliminates condensation on walls and ceilings.
Reduces the chance of lint being sucked into the dryer.
Prevents lint and other fine particles being blown into the room.
All external venting systems should be:
Made from 100mm diameter flexible foil sleeved with a galvanised metal pipe where
thevent system goes through the wall, or 100mm diameter galvanised metal piping.
Exhausted outside and not into another confined space, eg the roof cavity of a house.
Fitted with a vent cap outside to stop rain water entering the dryer exhaust system.
Angled to avoid condensation running back into the dryer.
The vent system should be a maximum of 2 metres with no more than three 90⁰ bends.
Vent systems over 2 metres long require special installation. Contact a Fisher & Paykel
trained and supported service technician.
Internal venting
The dryer is set up in the factory for front venting. If front venting is used there must be
adequate ventilation to avoid the build up of moisture in the room, which can affect the
performance of the dryer. Venting must comply with local by-laws and regulations.
8
INSTALLATION INSTRUCTIONS
Installation options
There are two different ways your dryer can be positioned. Freestanding or inverted and
mounted on a wall.
Free standing
The dryer stands on the floor and can easily be moved into position.
Move the dryer into the desired position. Do not lift the dryer by the top panel.
1
Have a minimum clearance on all sides of at least 20mm.
2
Have a minimum clearance at the rear of 75mm. The spacers from the accessory wall
3
mounting kit can be used to set this distance.
Install the dryer on a stable and level floor.
4
Free standing venting options
Note: the vent system should be less than twometres
long with no more than three 90⁰ bends.
Before a rear venting option is installed the dryer
must be changed from the front venting factory
setup. Remove the outlet grille from the front
left-hand side and replace with the outlet cover from
the rear left-hand side. These covers should begently
pried at the sides to prevent damage.
TITLE TO GO HERE
External venting with kit part
number PD-DK4W
External venting
The dryer is vented with a kit that can be positioned
to remove air to the side.
The dryer is vented directly through the wall using
a ducting kit in combination with the duct adaptor
supplied with the dryer.
The dryer is vented through a window using a ducting
kit in combination with the duct adaptor supplied
with the dryer. This requires the dryer to be a
minimum distance of 140mm from the wall to ensure
the ducting is not restricted with tight bends or can
be crushed.
Internal venting
Front venting is the only recommended option for
venting into the room. The dryer is set up for front
venting when it leaves the factory.
Note: where possible all efforts should be made to
vent the dryer externally to avoid moisture build up
around the dryer.
External venting with kit part
number PD-SVHCW4
External venting with kit part
number PD-F0408
9
INSTALLATION INSTRUCTIONS
Inverted wall mounting installation
Your dryer has been designed to be inverted and mounted on the wall above a
washer or tub. A wall mounting kit must be used. Inverting allows access to the
dryer control panel.
Tools and parts required:
Drill and 3mm bit
Phillips head screwdriver
Wall mounting kit includes:
2 x Plastic spacers
2 x Wall hanging brackets
2 x Hanging hook
4 x Wood screws
6 x Screws for hanging hooks and plastic spacers
DE7060P = 618mm
Min. 50mm clearance
Min. 50mm clearance
DE7060G = 612mm
880mm min. clearance to ceiling
Max. lid open height
10
Inverted wall mounting
TITLE TO GO HEREINSTALLATION INSTRUCTIONS
Inverting the panel
Unplug your dryer from the wall.
1
Invert the panel of the dryer by unscrewing the screws on the side of the console (A).
2
Remove the console from the dryer.
3
Unscrew six screws on the inside of the console (B).
4
Rotate the grey panel 180˚ (C).
5
Re-screw the six screws on the inside of the console.
6
Align the console by placing the hooks into the spaces on the dryer.
7
Ensure the wiring is firmly pressed into the clips (D).
8
Re-screw the console to the dryer.
9
A B
C
D
11
INSTALLATION INSTRUCTIONS
555mm
Mounting dryer on wall
Determine the position of
1
the dryer on the wall and
mark the bracket position.
A minimum of 50mm is
needed between the top
of the dryer and the ceiling
for ease of installation. If
mounting above a washing
machine, allow sufficient
room to open the lid of the
washer. Refer to page 10 for
lid clearances.
Fix the wall hanging brackets
2
to the wall securely, eg into
the stud. If the studs are too
far apart, fit a timber slat to
the studs and then mount
the brackets onto the slat.
Add the same slat under the
two spacers. The distance
between the centre of each
bracket is 555mm (A).
To install the hooks onto
3
the dryer, remove one screw
from each side (B), reuse
these with two more (each
side) from the kit to fasten
the hooks in place.
Remove plastic plugs from
4
the back of the dryer and
screw the spacers provided
in place (C).
With assistance, mount the
5
dryer on the wall brackets.
From centre
of top hole
835mm
B
A
555mm
From bottom
of dryer
C
12
INSTALLATION INSTRUCTIONS
Before a rear venting option is installed the dryer must be changed from the front
venting factory setup. Remove the outlet grille from the front left-hand side and replace
with the outlet cover from the rear left-hand side. These covers should be gently pried
at the sides to prevent damage.
External venting options
The dryer can be vented with a kit that can be
positionedtovent upwards or to the side. Kit part
number PD-DK4W.
The dryer can be vented directly through the wall with
Kitpart number PD-SVHCW4, in combination with the
ductadaptor supplied with the dryer.
Note: the vent system should be a maximum of 2 metres
with no more than three 90⁰ bends.
Internal venting
Front venting is the only option for internal venting.
The dryer is set up for front venting when it leaves
thefactory.
Note: all efforts should be made to vent the dryer
externally, if possible, to avoid moisture build up in the
areaaround the dryer.
Electrical connection
Wall mounting ducting
This appliance must be connected to a 220V–240V,50Hz,
1
sinusoidal, 10Aelectricalsupply.
Uncoil the power cord, remove and discard the plastic pin
2
cover and plug into a powersocket.
Connect the appliance to an earthed outlet protected by a
3
fuse of suitable capacity.
Check the power cord for damage and make sure it is not
squashed or twisted when installing the dryer.
Always remove the power cord from the power socket by
Through-wall
mounted ducting
the plug, not by the cord.
IMPORTANT!
Do not touch or operate the dryer with wet hands or with bare-feet.
A damaged power cord must be replaced by a Fisher & Paykel trained and supported
service technician. The appliance must not be operated until it is repaired, as there is
risk of electric shock.
Do not operate this dryer if it has been damaged during transport. Contact your
Fisher&Paykel dealer or Fisher & Paykel trained and supported service technician.
WARNING!
The appliance must not be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on and off by a utility.
13
INSTALLATION INSTRUCTIONS
Completing the installation
Installation test cycle
IMPORTANT!
Ensure the installation test cycle is completed before you dry any items in your dryer.
This is to check that your dryer is installed correctly and that it is functioning properly
prior to use.
Turn your dryer on by pressing the ‘Power’ button.
1
Select the ‘Time Dry’ cycle for 30minutes. Ensure the drum is empty and the door is
2
closed (you will hear it click shut).
Touch the button. The drum will start rotating.
3
Observe the dryer for any problems.
The dryer will beep and display any faults on the screen if there are any problems.
Refer to page 28.
At the completion of the cycle open the door and check that there is warmth inside the
4
dryer. This indicates the dryer is operating normally.
IMPORTANT!
If there are any problems, you must address these before proceeding with normal use.
The dryer will automatically turn off at the end of the cycle if there are no problems.
Before you start, it is a good idea to go through the following checklist:
Has the packaging been removed?
1
Is the lint filter correctly in place?
2
Has the power cord been connected to an appropriate power supply and the power
3
turned on?
Have you performed the installation test cycle?
4
14
INSTALLATION INSTRUCTIONS
Product specifications
DE7060G DE7060P
Capacity (kg)* 7 7
DIMENSIONS (mm)
Width
Depth 571 578
Height 825 825
ELECTRICAL
Volts 220 – 240 220 – 240
Hz 50 50
Amps (maximum) 10 10
Rated Power (W) 1770 1770
* Capacity refers to the maximum dry weight of items the dryer can dry at any one time.
Note: some cycles have a lower maximum capacity (see the ‘Drying cycles’ section). Maximum capacity
according to AS/NZS 2442.1:1996.
600 600
15
GETTING STARTED QUICKLY
IMPORTANT!
Check the lint filter is clean before every load. Ensure it is replaced correctly before
using your dryer.
The lint filter indicator light will flash at the beginning of every cycle when the
machine is switched on, as a reminder to check the lint filter.
Sort and load items into the dryer drum, ensuring no items are in the way of the door.
Close the door.
Press ‘Power’ to activate your dryer.
1
Your dryer will default to the ‘Everyday’ cycle. Select your desired drying cycle by
2
turning the SmartTouch™ Control Dial (DE7060P only) or gently touching the cycle
button of your choice.
Select your preferred drying options, using the SmartTouch™ buttons on the right hand
3
side of the panel (if you wish to select options different from the default options for
thecycle).
Touch the button to start the cycle.
4
DE7060P dryer control panel
1 2
DE7060G dryer control panel
1 2
16
GETTING STARTED QUICKLY
If you make an invalid selection the dryer will beep to alert you.
When the cycle finishes, your dryer will beep and then turn off automatically. If the
‘Wrinkle Free’ option has been selected the dryer will rotate the drum periodically
blowing cool air into the drum to help minimise wrinkling and creasing of your load.
If you wish to change a cycle once a drying cycle has started, touch the button then
select the new cycle. Touch to restart the dryer with the new cycle. This may affect
drying performance.
IMPORTANT!
If you wish to stop the dryer before the cycle has finished you MUST remove the
clothes IMMEDIATELY and spread them out to cool. DO NOT leave the clothes in the
dryer or bunched up in a clothes basket. Take extreme care as the drum and the load
items may be extremely hot.
Failure to follow the advice in this guide may result in damage to your garments and
your expectations of drying performance may not be met.
3 4
3 4
17
DRYER CONTROLS
SmartTouch™ Control Dial
The SmartTouch™ Control Dial (DE7060P only)
provides easy and efficient drying cycle selection. As
you rotate the dial, the icon of the drying cycle selected
will be illuminated, along with the default settings for
that cycle on the right side of the control panel.
SmartTouch™ buttons
The smooth, easy clean buttons enable easy selection
of options with lights clearly showing the selections
you are making.
SmartTouch™ Control Dial
Digital display screen
The digital display screen provides feedback on
how long the drying cycle has to go. If you have
programmed a ‘Delay Start’, the time remaining until
the cycle will start will be displayed here, along with
any messages to help you with the overall running of
your dryer (eg user warnings).
Time to go
Your dryer displays approximately how many minutes
the cycle you are running has remaining if you have
chosen one of the Time Dry cycles. If you have chosen
an automatic cycle the word will appear on
thescreen.
Please be aware that a number of factors can
influence the overall cycle time, eg the fabric type
andconstruction of garment, load size, how wet the
load is, etc.
Progress lights
The progress lights indicate what part of the cycle the
dryer is currently on (‘Damp’, ‘Dry’ or ‘Cooling’). All
three lights are on at the beginning of the cycle. The
light for the current part of the cycle flashes, and each
one goes out when that part of the cycle is complete.
SmartTouch™ buttons
Digital display screen
Time to go
Progress lights
Keylock
Keylock can be used to lock the buttons on your dryer.
This will avoid accidental button touches. For more
detail please refer to the 'Drying cycle options' section.
18
Keylock mode
SORTING AND LOADING
When preparing your load there are some important things to consider:
Sorting
It is best that you sort your garments before placing them into the dryer. Sort into loads
of similar items, and loads that will take similar times to dry. Heavier items (egtowels
and flannelette sheets) are best dried separately from lightweight items (egsynthetics,
polyester-cotton sheets and shirts). This prevents the possibility of some items
becoming over-dried whilst others are still damp. It will also help to extend the life of
your clothing and linen.
Drying your clothes as soon as you remove them from the washer will decrease the
chance of wrinkles, and dye transfer from coloured items to white items from occurring.
Garments with hooks or zippers should be fastened where possible and turned inside out.
Care labels on garments provide valuable information about the fabric type and how
the garment should be dried. Always follow the advice on the garment labels. Only dry
items in this dryer that have a care label stating tumble drying is suitable.
Separate coloured items from white/light items where possible, especially when new.
Colour run may be an issue, especially if you intend to delay the start of the drying cycle.
SPECIFIC
ITEM/DRYING
REQUIREMENTS
Towels Everyday High Towels produce a lot of lint and are
Sheets, pillowcases,
duvet/doona covers
Bulky items – Small
doona/duvet, sleeping
bags and jackets
Business shirts,
trousers, other
creasables
Woollens, silks,
fine fabrics
Delicates,
fine fabrics
and synthetics
Jeans Heavy High Turn jeans inside out to help maintain
Hats, soft toys
orother odd
shapeditems
Shoes Rack Dry
SUGGESTED
CYCLE AND
OPTIONS
Everyday High Ensure duvet/doona cover openings
Bulky
(DE7060P only)
Easy Iron
(DE7060P only)
Rack Dry
(DE7060P only)
or Time Dry
Delicate,
Rack Dry
(DE7060P only)
or Time Dry
Rack Dry
(DE7060P only)
or Time Dry
(DE7060P only)
or Time Dry
SUGGESTED
TEMPERATURE
Medium Only dry one bulky item at a time and
High Wrinkle Free is automatically selected
Low For items that could be damaged if they
Medium You can further reduce the dryness
Medium Check on the item regularly throughout
Low Check on the item regularly throughout
COMMENTS
best dried on their own.
are buttoned/domed before placing in
the dryer.
place a few knotted towels into the
dryer at the same time to ensure the
bulky item moves around evenly.
to help minimise creasing once the
drying cycle has finished.
are tumbled, eg woollens. Ensure the
drying rack has been correctlyfitted.
level to damp or use the drying rack
forvery delicate items.
their appearance. Dry separately from
other items.
the drying cycle. Ensure the rack has
been correctly fitted.
the drying cycle. Ensure the rack has
been correctly fitted. Only dry shoes on
Low heat.
19
SORTING AND LOADING
Before you load
Check pockets for items that could damage your clothes or get caught in the dryer.
Close zippers, hooks and eyes, and other fastenings (ie fasten the openings of duvet/
doona covers), and remove loose bra wires. These may damage both your dryer and
your clothes.
Check the lint filter is clean.
Loading
Garments need to be loaded correctly to minimise creasing and wrinkling, and to ensure
the load is dried evenly. Make sure there is plenty of room for the garments to tumble
freely while drying.
Hint: load the dryer in terms of the space the garments take up when dry, rather
thanwhen they are wet. Do not overload your dryer, as this may damage your dryer
andclothes.
It is a good idea to dry ‘permanent press’ type garments (eg business shirts) together
on the ‘Easy Iron’ cycle (DE7060P only) or a separate cycle with the ‘Wrinkle Free’
option on. This will help reduce wrinkling and the need for ironing.
To reduce tangling
Load items individually.
Ensure duvet/doona covers are fastened before placing in the dryer.
To reduce creasing
Shake clothes out and load individually to help items dry evenly.
Launder permanent press garments separately, eg business shirts.
Allow enough room in the dryer for clothes to tumble freely.
Hang garments as soon as the drying cycle is complete to reduce the need for ironing.
IMPORTANT!
Never put dripping wet clothes in or on top of the dryer as excess water may cause
anelectrical hazard.
Do not place an item in your dryer unless the care label specifically states it is safe
todo so.
Always follow the instructions on the care label.
Do not dry curtains in your dryer. Sunlight makes them brittle and they may
disintegrate during drying.
20
SORTING AND LOADING
Drying times
Drying very small loads is inefficient. Try to dry medium to large loads.
Heavier items (towels and flannelette sheets) will take longer to dry than light items
(synthetics and polyester cotton sheets and shirts).
Drying times can be reduced by spinning the wash load at the highest spin speed
suitable for the load type in your washing machine.
Drying bulky items
It is important that you check the care label of any item carefully, to ensure it is suitable
for tumble drying, before placing it into the dryer.
Check bulky items during the cycle to ensure even drying, pause the dryer and
reposition the item if necessary.
Do not overload the dryer, ensure there is enough space for the dry item to tumble.
Lint
Some items are lint givers, while others are lint collectors. Always dry lint givers and
collectors separately.
LINT GIVERS LINT COLLECTORS
Towels Synthetics eg polar fleece
Flannelette sheets Corduroy
Polyester cottons
Drying rack
There are many items that would benefit from being
dried on a drying rack. For example items like sport
shoes, soft toys, hats and woollen items that may be
damaged if they are tumbled.
A drying rack is installed in your dryer when it leaves
the factory.
When you are using the drying rack you must select the
‘Rack Dry’ cycle (DE7060P only) or the ‘Time Dry’ cycle
with ‘Med’ or‘Low’ Dry Temp selected, do not use ‘High’
Dry Temp.
Drying rack
Drying rack cycle
21
DRYING CYCLES
DE7060P model
Your dryer has a number of drying cycles to suit your laundry needs. Selecting the most
appropriate cycle for each particular load will help ensure you get the best result.
CYCLE DESIGNED FOR DESCRIPTION
Everyday**
Heavy Heavy durable garments,
Everyday clothing,
eg t-shirts, trousers.
eg work sweatshirts/
High heat cycle for rapid
drying of everyday clothing.
Longer, high heat cycle for
heavier fabrics and denim.
jerseys, rugby shorts,
jeans, tea towels.
Delicate Delicate clothing items,
eg synthetics and
fine fabrics.
Easy Iron Business shirts and
clothing that creases
easily.
Cooler cycle for carefully
drying delicate and heat
sensitive fabrics.
Designed for items
susceptible to creasing,
withthe ‘Wrinkle Free’
MAX. LOAD
SIZE (KG)
DEFAULT
DRYNESS
LEVEL*
7 Dry High
Dry/
7
Extra
Dry
4 Dry Medium
4
Damp/
Dry
DEFAULT
DRYING
TEMP
High
High
option selected.
Bulky Bigger items like jackets
or duvet/doona.
Sports Sports items,
eg running gear.
A medium heat cycle for the
special care of bulky items.
A medium heat cycle
designed for the special
2 Dry Medium
4 Dry Medium
care of sports items.
Freshen Items that have been
instorage or have not
been worn/used for
some time.
Rack Dry Items that cannot be
tumbled, eg shoes, hats,
delicate garments.
A short cycle with a burst
ofheat followed by cool
air to help de-wrinkle and
refresh items.
Specifically for use with the
drying rack so items can be
dried flat without tumbling.
1 – 3
items
N/A High
2 N/A Low
User selectable 30-150
minute drying times.
Air Dry Clothes that you wish to
dry for a specific time
40 minute timed cycle with
no heat. 3 N/A No heat
period, without heat.
Time Dry Clothes that you wish
todry for a specific
User selectable 30 – 150
minute drying times. 6 N/A High
timeperiod.
* Dryness level is only an option on automatic sensing cycles. On ‘Time Dry’ and the ‘Rack Dry’ cycle, dryness
will vary depending on the load and its initial moisture content.
** ‘Everyday’, ‘Extra Dry’, ‘High’ dry temp is the recommended cycle for everyday cotton items.
22
DRYING CYCLES
DE7060G model
Your dryer has a number of drying cycles to suit your laundry needs. Selecting the most
appropriate cycle for each particular load will help ensure you get the best result.
CYCLE DESIGNED FOR DESCRIPTION
Everyday**
Heavy Heavy durable garments,
Everyday clothing,
eg t-shirts, trousers.
eg work sweatshirts/
High heat cycle for rapid
drying of everyday clothing.
Longer, high heat cycle for
heavier fabrics and denim.
jerseys, rugby shorts,
jeans, tea towels.
Delicate Delicate clothing items,
eg synthetics and
finefabrics.
Freshen Items that have been
instorage or have not
been worn/used for
some time.
Air Dry Clothes that you wish to
dry for a specific time
Cooler cycle for carefully
drying delicate and heat
sensitive fabrics.
A short cycle with a burst
ofheat followed by cool
air to help de-wrinkle and
refresh items.
40 minute timed cycle with
no heat. 3 N/A No heat
MAX. LOAD
SIZE (KG)
DEFAULT
DRYNESS
LEVEL*
7 Dry High
Dry/
7
Extra
Dry
4 Dry Medium
1 – 3
items
N/A High
DEFAULT
DRYING
TEMP
High
period, without heat.
Time Dry Clothes that you wish
todry for a specific
User selectable 30 – 150
minute drying times. 6 N/A High
timeperiod.
* Dryness level is only an option on automatic sensing cycles. On ‘Time Dry’ cycle, dryness will vary depending
on the load and its initial moisture content.
** ‘Everyday’, Extra Dry’, ‘High’ dry temp is the recommended cycle for everyday cotton items using the
DE7060G model.
23
DRYING CYCLE OPTIONS
Timed programmes (Time Dry, Rack Dry, Air Dry)
The dryer dries for the selected time regardless of the level of moisture in your clothes. It is
important to check the clothes throughout the timed programmes to avoidover drying.
Drying cycles
All drying cycles default to the recommended options for that cycle based on the average
expected load to be dried using that cycle. You can vary the options (eg‘Dryness Level’,
‘Dry Temp’) to create your desired cycle. Note: some options are not available on some
cycles, for clothes care reasons, or because the option is not appropriate for the cycle.
To change a drying cycle you have selected after a cycle has started, touch and
select your new cycle, then touch again to resume drying.
Note: some options may not be available for selection under certain conditions and after
particular stages of the drying cycle have passed.
Dryness Level
Your dryer takes the guess work out of choosing drying times
by sensing the dryness of the load. When your dryer senses that
the clothes have dried to the dryness level you have selected, the
dryer will automatically finish the cycle.
The dryer has five dryness levels from ‘Damp’ through to ‘Extra
Dry’. Choose the dryness level to suit your load depending on how
dry you wish for your clothes to be. If you find the load is not dry
enough, select the next dryness level up. The higher the level, the
longer the drying time and the drier your clothes will become.
Note: two lights are used to show some dryness levels.
For example, to achieve the Damp Dry setting both the ‘Dry’ and
the ‘Damp’ lights will be illuminated.
Airing/Cool down (Cooling)
When the dryer has sensed that the load is dry it will
automatically go into an airing or cool down cycle. During
‘Cooling’ the drum tumbles and cool air is blown through
the clothes. This cools the load to reduce creasing if the
clothes are left in the dryer.
Dry Temp
There are four drying temperatures you can choose from:
High: Clothes temperatures up to 80°C.
Medium: Clothes temperatures up to 70°C.
Low: Clothes temperatures up to 45°C.
No heat: Cool air is blown through the dryer for the period selected.
Touch the ‘Dry Temp’ button until the light next to your desired
drying temperature is illuminated.
24
Dryness Level
Cool down mode
Dry Temp
DRYING CYCLE OPTIONS
Wrinkle Free
If you wish to minimise wrinkling, select one of the ‘Wrinkle
Free’ options. At the end of the cycle, the drum will rotate
periodically and cool air will be circulated through the load to
minimise wrinkling and creasing. This is particularly useful if
you cannot remove the items immediately after the cycle ends.
There are two wrinkle free options:
‘On’ provides ‘Wrinkle Free’ operation for 1 hour.
‘Extra’ provides ‘Wrinkle Free’ operation for 24 hours.
If you wish to stop the dryer at any stage during the ‘Wrinkle
Wrinkle Free
Free’ stage of the cycle, simply touch . You can then open
the dryer door and remove your items. Press ‘Power’ to stop
the cycle and turn the dryer off.
Signal
The ‘Signal’ option automatically defaults to ‘On’ for all
cycles. This means a series of beeps will sound at the end of
a cycle, toalert you that the dryer has finished. You can turn
the ‘Signal’ off by touching the ‘Signal’ button until no lights
areilluminated.
When you select a dryness level above damp/dry and wish
your dryer to alert you to remove items once your load
reaches the damp/dry stage, touch the ‘Signal’ button once to
select ‘Damp Dry’. Ensure ‘On’ is also selected. When your load
Signal
reaches the damp/dry stage, the dryer will beep to alert you
to remove your items, then continue drying until the remaining
load reaches the dryness level you selected.
Indicator lights
The lint filter light will flash when the machine is
switched on as a reminder to clear the lintfilter before
each cycle.
Keylock
Indicators
This option enables you to deactivate the buttons on the display panel, except for
the ‘Power’ and buttons. This option helps prevent accidental button presses.
To turn Keylock mode ON or OFF, at any time when the dryer is powered on:
Touch and hold the button for 2 seconds.
Note: when activated, the light above the button is illuminated.
If Keylock mode is activated and the dryer is powered off:
To turn your dryer on, press the ‘Power’ button, then touch and hold the button
for two seconds to turn Keylock off. Select your drying cycle, any options and then
touch to start the cycle.
25
DRYING CYCLE OPTIONS
Delay Start
The ‘Delay Start’ option enables you to delay the start of the drying cycle from between
5minutes and 12hours. Times you can select are 5min, 15min, 30min, 1hour, then
hourly up to 12hours. This can be useful to time your drying to finish when you arrive
home from work, or to start when power rates are lower.
To programme a ‘Delay Start’, simply touch the ‘More’ button to increase the delay
time and ‘Less’ button to decrease the time or to turn ‘Delay Start’ off. Touch
to confirm your selection and start the countdown. Once the ‘Delay Start’ has been
started, the time will count down on the digital display in one minute increments, the
‘DelayStart’ light will flash and the light will stop flashing and remain lit.
The ‘Delay Start’ option is not available on ‘Time Dry’ or ‘Rack Dry’.
IMPORTANT!
We suggest that you avoid using ‘Delay Start’ for damp, non-colourfast items as this
may cause dye run to occur.
Customising dryer cycles
After using your dryer a few times you may discover there are some drying options you
prefer for some cycles.
You can programme your dryer to remember the drying options you prefer for each drying
cycle. For instance, you may want to set the ‘Easy Iron’ cycle to a lower drying temperature
or set the ‘Everyday’ cycle so it automatically has the ‘Wrinkle Free’ option selected.
To customise a cycle:
Press ‘Power’ to turn the dryer on.
1
Turn to select the cycle you wish to customise.
2
Touch and hold any of the drying options buttons for 3 seconds. The lights will
3
flash onand off and the display will show to indicate that the dryer is in cycle
adjustmentmode.
Select the drying options you prefer by touching the relevant option button.
4
Touch and hold for 3 seconds to save the selected settings. The dryer will then beep
5
to indicate your customised cycle has been saved.
Factory reset
You can reset your dryer to the default settings it left the factory with:
Select the ‘Freshen’ cycle.
1
Touch and hold the ‘Delay Start’, ‘More’ , the ‘Delay Start’, ‘Less’ and ‘Signal’
2
buttons together for three seconds.
Your dryer will now be reset to the default settings.
3
26
CLEANING YOUR DRYER
When you have finished using your dryer
Unplug the dryer from the power socket.
Wipe around the door to remove any remaining condensation and/or foreign matter.
Clear the lint filter.
Cleaning your dryer
Before you start cleaning your dryer, ensure that it is disconnected from the power
(ieunplug the dryer from the power socket).
Cleaning the control panel and outer surfaces of the dryer
Use a soft damp cloth to wipe all surfaces, then wipe dry. Avoid using chemical or
scouring cleaners, as these will damage the paint and plastic surfaces of your dryer.
Cleaning the inside of your dryer
It is important that you occasionally clean the inside of your dryer. If the drum has any
residual dirt or lint stuck to it, remove this and wipe it clean with a damp cloth. Do not
leave any metal objects in the drum, as these may cause rust.
Cleaning the lint filter
Lint is generally formed during wearing and washing. Fibres
(ielint) released from the clothes during the drying cycle
are collected in the lint filter.
It is important to clean the lint filter after every load, as
the lint produced in the drying process can become a fire
hazard if it is allowed to accumulate in or around your dryer.
The lint filter is located in the door opening (at the bottom).
There is a warning light that will flash at the beginning of
every cycle to remind you to clean the filter. Lint becomes a
fire hazard if left to build up, and will reduce the efficiency
of your dryer.
Lint filter
To clean the filter:
Open the dryer door.
1
Remove the lint filter by pulling it up and out of the filter slot. Open it out and wipe the
2
surface clean with your hand.
Close the lint filter and place it back in the opening. Ensure the filter is fitted correctly
3
back in place before operating the dryer.
IMPORTANT!
If the lint filter becomes damaged, contact your Fisher & Paykel trained and supported
service technician to arrange for a replacement filter. Do not operate your dryer with
a damaged lint filter or without the filter in place, as this will cause damage to your
dryer.
27
BEFORE YOU CALL FOR SERVICE
Your dryer is capable of diagnosing a number of its own problems. It will sound a
continuous series of beeps and display a code when it has a problem that you can
correct yourself. All control panel lights will turn off and a code will be displayed to
inform you what the problem is. To stop the beeps sounding, touch any button on
thecontrol panel. Do not try to continue your drying cycle once you stop the beeps.
Youmust address the problem the dryer is alerting you to.
User warnings
Check this chart before you call for service.
PROBLEM DISPLAYED AS WHAT TO DO
Keylock is
activated.
The door is
not closed.
Dryer has
been paused.
Once you have addressed the issue the user warning was alerting you to, try using your
dryer as per usual.
Touch and hold the ‘Keylock’ button for 2seconds to
deactivate the Keylock.
Close the door fully and touch .
Try opening and closing the door again.
Reposition the load, make sure the load is correctly in
the drum and that protruding items are not stopping
the door from closing.
Touch the to resume the cycle.
If the symptom persists, call your Fisher & Paykel trained and supported service
technician.
Fault codes
When a continuous series of beeps is sounded, all the lights turn off on the control
panel and a number appears on the display, a fault has occurred. The dryer will
automatically enter this mode if a fault occurs. The fault code will be displayed as
followed by a number on the digital display. To stop the beeps, touch any button then
perform the following steps:
Turn your dryer off at the power point.
1
Wait one minute and turn it back on.
2
Check your dryer is installed correctly (refer to the ‘Installation instructions’ section).
3
Remove your dryer load and retry.
4
Perform a ‘Time Dry’ cycle, eg ‘Time Dry’ for 30 minutes.
5
If the fault re-occurs repeat steps 1 and 2.
6
If the dryer still will not work you will be required to call a Fisher & Paykel trained and
7
supported service technician to arrange service (refer to the ‘Customer Care’ section).
Record the fault code number displayed and the serial number of your dryer (located
on the rear of the dryer, or on the inside of the door below the glass) before calling. The
fault code will indicate to the service technician what the problem could potentially be.
If a fault code is being displayed, you can still turn your dryer off by pressing ‘Power’.
28
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
please contact your Fisher & Paykel trained and supported service technician.
PROBLEM POSSIBLE CAUSES WHAT TO DO
Pressing ‘Power’
does not turn
on the dryer.
Touching
does not start
the drying cycle.
Dryer keeps
stopping and
starting.
Dryer stops
working midcycle.
Dryer is taking
too long/
results were not
satisfactory.
Clothes getting
too hot or
damaged.
Fault with household
powersupply.
Dryer could be displaying a
user warning or fault code.
‘Delay Start’ function is set. Refer to page26 for more
The ‘Wrinkle Free’ option has
been selected.
Power failure. Press ‘Power’ and restart the
Dryer has been paused.
Dryer door is open. Ensure the door is firmly shut.
Drying cycle selected not
appropriate for the load.
Dryness level selected not
appropriate for the load.
Selected drying temp, not
appropriate for the load.
Dryer overloaded for
thecycle.
Lint filter is blocked. Clean the lint filter.
Load overly wet at the start
of cycle.
Cycle selected not
appropriate for the load.
Items removed from dryer
before the end of cycle cool
down had finished.
Try plugging in and turning on
another electrical appliance.
Refer to page 28.
information.
Refer to page25 for more
information.
desiredcycle.
Touch the button to restart
thecycle.
Select an appropriate cycle for the
load. Refer to pages 19, 22 and 23.
Select a higher dryness level. Refer
to page 24.
Select a higher drying temp. Refer
to page 24.
Some cycles have a lower max. load
size. Refer to pages 22 and 23.
Try dividing the load in half and dry
half at a time.
Remove more water from the load
before placing it in the dryer, eg
select a faster spin on your washer,
a speed appropriate for your load.
Ensure the cycle selected is
appropriate for items in the load.
Refer to pages19, 22 and23.
Removing items before cool down
may damage clothing if it is not
spread out and exposed to cooler
air once removed from the dryer.
29
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Dryer is beeping,
displaying
unfamiliar light
patterns and/ or
a message on the
digital display.
Noises. Dryer is overloaded. Remove some items from the dryer.
Vibration. Dryer is not installed on a
Creasing. Cycle selection not
Dye transfer. White/light and coloured
Dryer has a fault. Refer to page 28.
Dryer has a fault. Continuous beeping or a musical
series of beeps with a message
displayed on digital display. Refer
topage 28.
Beeps signalling the end of
a drying cycle.
stable surface.
Dryer is overloaded. Remove some items from the dryer.
appropriate for the load.
Dryer is overloaded. Remove some items from the dryer.
‘Dry Temp’ and/or ‘Dryness
Level’ selected too hot/too
long for load type.
‘Wrinkle Free’ option
notselected.
items not separated before
drying.
Wet items left sitting in the
dryer for long periods of
time before drying.
End of cycle beeps can be turned
off. Refer to page25.
Ensure the dryer is installed on a
flat, stable surface. Refer page 7.
Select the ‘Easy Iron’ cycle
(DE7060P only), or ‘Wrinkle Free’
option to minimise creasing.
Try selecting a lower ‘Dry Temp’ and
‘Dryness Level’.
Select the ‘Wrinkle Free’ option to
rotate the load at the end of the
drying cycle. Refer to page25.
Remember to separate white/light
and coloured items before placing
them in the dryer.
Do not leave wet items sitting in
the dryer for long periods of time
before drying, if they are prone to
colour run. If you do intend to leave
them for long periods before drying,
then separate the load and put
those items that may cause colour
run aside.
30
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Linting. Lint filter not cleaned or
replaced.
Loads not sorted correctly. Dry lint givers separately from
Clothes over dried. Over drying clothes in the dryer can
New items have been dried
in the dryer recently.
New towels or flannelette
sheets can leave lint in the
dryer, which may be picked
up by subsequent loads.
Fabric damage. Catching on metal part on
items in the load.
Items not separated or dried
on an appropriate cycle for
the fabric type.
Items fell off the rack when
using ‘Rack Dry’.
‘Dry Temp’ or ‘Dryness
Level’ selected not
appropriate for the fabric
type.
Used a ‘Time Dry’ cycle and
did not monitor the dryness
of clothes during the cycle.
Instructions on care label
not followed.
Ensure the lint filter is cleaned after
every cycle and replaced correctly.
Refer to page27.
lint receivers. Dry similar colours
together eg light coloured items
with light coloured items, dark items
with dark items. Refer to page19.
cause them to attract lint. Use an
auto sensing cycle or ensure you
check your load if using the time
dry cycles to avoid over drying.
Refer pages22 and 23.
Clean the lint filter and use ‘Air Dry’
cycle to clear any remaining lint
from the dryer.
Fasten zips and other clasps before
placing items in the dryer.
Dry similar items together. Ensure
an appropriate cycle is selected.
Refer to pages 19, 22 and 23.
Ensure the rack is installed correctly
(refer to page19) and only one or
two garments are placed on the
rack at a time.
Ensure the ‘Dry Temp’ and ‘Dryness
Level’ selected is appropriate for the
fabric type. Refer to the items care
label. Refer to pages 22 and 23.
Ensure that clothes are checked for
dryness during the cycle when using
the timed programmes to avoid over
drying. Refer to pages22 and 23.
Follow the instructions on the care
label of the items.
31
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Tangling. Loads not separated
duringloading.
Items loaded into the dryer
incorrectly.
Incorrect cycle selection. Try using the ‘Easy Iron’ cycle
Load size too large. Try drying smaller load sizes. Some
Delicate items not dried on
the drying rack.
Sheets and duvet covers
due to their size, are prone
to tangling.
Try separating out larger items from
smaller items.
Load items individually into the
dryer. Do not place folded items in
the dryer.
(DE7060P only) or ‘Wrinkle free’
option selected to dry shirts. Refer
to pages 22 and 23.
cycles have a lower maximum load
size. Refer to pages22 and 23.
Dry pantyhose, bras and any other
delicate items prone to tangling
using the drying rack.
Dry sheets and duvet/doona covers
separately from other laundry.
Ensure duvet/doona covers are
buttoned or fastened closed before
drying. Try adding a knotted
towel to sheets loads if you are
experiencing a lot of tangling.
Sheets and duvet/doona covers due
to their size, are prone to tangling.
32
MANUFACTURER’S WARRANTY
You automatically receive a 2 year Manufacturer’s Warranty with the purchase of
thisvented clothes dryer covering parts and labour for servicing within the country
ofpurchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or
labourany part of the product, the serial number of which appears on the product,
which is found to be defective within TWO YEARS of the date of purchase.
Note: this Manufacturer’s Warranty is an extra benefit and does not affect your legal rights.
This Manufacturer’s Warranty DOES NOT cover
Service calls which are not related to any defect in the product. The cost of a service
A
call will be charged if the problem is not found to be a product fault. For example:
Correcting the installation of the product.
1
Instructing you how to use the product.
2
Replacing house fuses or correcting house wiring or plumbing.
3
Correcting fault(s) caused by the user.
4
Noise or vibration that is considered normal, eg drain/fan sounds, machine noises
5
oruser warning beeps.
Correcting damage caused by pests, eg rats, cockroaches, etc.
6
Poor drying performance due to incorrect installation and maintenance eg blocked
7
lint filter.
Poor drying performance due to incorrect loading, eg overloading or underloading.
8
Damage from articles in the drum, eg bra wires, pens, crayons, dye
9
transferorflammable material.
Defects caused by factors other than:
B
Normal domestic use; or
1
Use in accordance with the product’s user guide.
2
Defects to the product caused by accident, neglect, misuse or ‘act of God’.
C
The cost of repairs carried out other than by a Fisher & Paykel trained and supported
D
service technician or the cost of correcting such repairs.
Normal recommended maintenance as set out in the product’s user guide.
E
Repairs when the appliance has been dismantled, repaired or serviced by other than a
F
Fisher & Paykel trained and supported service technician or the selling dealer.
Pick-up and delivery.
G
Transportation or travelling costs involved in the repair when the product is installed
H
outside the Fisher & Paykel trained and supported service technician’s normal
servicearea.
Nothing in this Manufacturer’s Warranty is intended to, or does limit, any rights you may
have under law to recover the costs of inspecting or returning the goods to us.
This product has been designed for use in a normal domestic (residential) environment.
This product is not designed for commercial use (whatsoever). Any commercial use by a
customer will affect this product’s Manufacturer’s Warranty.
33
MANUFACTURER’S WARRANTY
Service under this Manufacturer’s Warranty must be provided by a Fisher&Paykel
trained and supported service technician (refer to the ‘Customer Care’ section at the
back of this book). Suchservice shall be provided during normal business hours. This
Manufacturer’s Warranty certificate should be shown when making any claim.
For Australian Customers
This Manufacturer’s Warranty is an extra benefit and does not affect your legal rights.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Please keep this user guide in a safe place.
34
CUSTOMER CARE
Before you call for service or assistance...
Check the things you can do yourself. Refer to your user guide and check:
Your product is correctly installed.
1
You are familiar with its normal operation.
2
You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’
3
sections at the back of the book.
If after checking these points you still need assistance or parts, please refer to your
nearest Fisher&Paykel trained and supported service technician, Customer Care, or
contact us through our website fisherpaykel.com.
In New Zealand if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer
CareConsultants.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre can
recommend a Fisher & Paykel trained and supported service technician in your area.
In Australia if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care
Consultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798, Cleveland
QLD4163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre can
recommend a Fisher & Paykel trained and supported service technician in your area.
In Singapore if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer
CareConsultants.
Phone: 6741 0777
Fax: 6547 0123
Website: fisherpaykel.com
Postal address: 150 Ubi Avenue 4, Sunlight Building #03-01A, Singapore 408825
35
CUSTOMER CARE
*If you call, write or contact us via our website please provide: your name and address,
model number, serial number, date of purchase and a complete description of the
problem. This information is needed in order to better respond to your request for
assistance.
Product details can be found on the rear of the dryer, and/or on the inside of the door
below the glass (when the door is open).
Registration
Register your product with us so we can provide you with the best service possible.
To register your product visit our website: fisherpaykel.com
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Town
Country
36
FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2017. All rights reserved.
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your Dealer to ensure this booklet correctly
describes the product currently available.
NZ AU SG ROW
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