Fisher & Paykel WH7560J3, WH7560J3DE7060G1, WH8560J3 User Manual

INSTALLATION INSTRUCTIONS

USER GUIDE

Front Loading Clothes Washer

WH8560F, WH8060F, WH8560P, WH8060P,

WH7560P, WH8560J and WH7560J models

NZ AU SG ROW

CONTENTS

Introduction 3

Safety and warnings 4

Installation instructions 5

Before you do your first wash 11

Getting started quickly 12

Washer controls 18

Safety features 19

Sorting and loading 20

Detergent and fabric softener 22

Wash cycles 26

Wash cycle options 29

Customising wash cycles 33

Caring for your washer 34

Before you call for service 37

Fault codes 39

Troubleshooting 40

Manufacturer’s Warranty 45

Customer Care 47

IMPORTANT!

SAVE THESE INSTRUCTIONS

The models shown in this user guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please go to our website www.fisherpaykel.com or contact your local Fisher & Paykel dealer.

Registration

To register your product visit our website: www.fisherpaykel.com

INTRODUCTION

Welcome

Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and trust it will serve you well for many years.

At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and kind to the environment. Your washer has numerous wash cycles and options so you can perform every wash task with ease and the knowledge your clothes are receiving the best possible care.

Please take the time to read these instructions carefully before you begin using your machine.

Following the advice in this user guide will ensure you get the performance you expect from your machine and that you get the best possible wash results. Keep these instructions for future reference.

We hope you enjoy your new washer. We have certainly enjoyed designing it for you.

Front loading washer models

SAFETY AND WARNINGS

WARNING!

Electric Shock Hazard If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. Failure to do so may result in death or electrical shock.

IMPORTANT SAFETY INSTRUCTIONS

WARNING! When using your clothes washer, follow basic precautions, including the following:



This clothes washer is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they are supervised or given instructions on how to use the washer by someone responsible for their safety.



The washer should only be used for washing and rinsing of textiles where this is indicated on the care label.



The door will be locked from the start of the cycle until the cycle is complete for safety reasons. It is possible to open the door during the cycle under certain conditions (refer to page 19).



Never force the door open.



Keep children away from the washer while it is in operation.



Supervise children to ensure they do not play with the washer or climb inside the drum.



Do not touch the glass part of the door during a cycle as the door can become hot.



Do not open the detergent dispenser during the cycle as hot water may come out of it.



The only user-removable parts of the washer are the inlet hose(s), detergent dispenser and the pump filter. No other parts are designed to be removed by anyone other than a Fisher & Paykel trained and supported service technician.



When disposing of the washer, it is recommended that the door is removed to avoid children getting trapped inside, and that the electrical cable is cut off close to the washer.



Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapours that could ignite or explode.



Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapours that could ignite or explode.

INSTALLATION INSTRUCTIONS

Accessories

Please check you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging.



2 x Inlet hose(s) (for models WH8560J and WH7560J only 1 x Inlet hose supplied)



1 x Drain hose guide



1 x Installation instructions and user guide



1 x Spanner



1 x Installation leaflet (attached to the top of the washer)



1 x Inlet valve cap (excluding WH8560J and WH7560J models)

Unpacking

To ensure the best performance from your new washer please follow the instructions below.

Removing the packaging

Remove the outer packaging (including the polystyrene packer and plastic wrapping). All

packaging must be removed prior to use. Ensure these materials are kept out of reach of children. Note: a small amount of water may be seen inside the packaging and inside the washer. This is the result of factory testing and is normal.

Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so

may cause damage to your floor and washer.

Remove all packaging and accessories from inside the drum.

Removing the transit bolts

The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during transportation.

IMPORTANT!

The 4 transit bolts MUST be removed prior to operation of the machine. Failure to remove these will result in damage to the machine.

To remove the bolts:

Use a spanner or socket to unscrew and remove all four transit bolts at the back of the

washer (A).

Pull the black rubber grommets to remove the bolt, grommet and white plastic spacers

from the machine. Keep the transit bolts in case they are required for future transit of the machine. Never transport the machine without the transit bolts properly fixed in place.

Cover the bolt holes with the white plastic plugs which are attached to the machine and

located near each hole (B). Push to clip into place.

Removing the transit safety bolts

Product dimensions

INSTALLATION INSTRUCTIONS

TOP VIEWWallFRONT VIEW

WH8560F WH8560P

WH8560J

PRODUCT DIMENSIONS mm mm mm

Overall height of product 850 850 850

Overall width of product 600 600 600

Overall depth of product

(including dial and door whenclosed)

Depth of door open 1065 1065 1010

Minimum door clearance to

645 645 590

330 330 330

adjacent wall

Standpipe height min. 800–1200 min. 800–1200 min. 800–1200

MAXIMUM CAPACITY kg kg kg

8.5 8.0 7.5

WH8060F WH8060P

WH7560P

WH7560J

Note: the exact height of your washer is dependent on how far the feet are extended from the base of the machine. The space where you install your washer needs to be at least 40mm wider and 20mm deeper than its dimensions.



Electrical supply: 220–240V, 50Hz Sinusoidal, minimum 10A.



Inlet water static pressure: Max. 1MPa (150psi), Min. 30kPa (4.5psi).



Inlet water flow rate at tap: Min. 6litres/min.

INSTALLATION INSTRUCTIONS

Location

IMPORTANT!

Install the machine on a solid and level floor surface ensuring it has at least 20mm clearance on each side. The washer must not be installed on any textured floor coverings (eg carpet, rugs).

Note: this machine must not be installed and operated on a plinth.

Levelling the machine

It is IMPORTANT to level the machine to ensure good spin performance, and to minimise noise, vibrations and wear and tear on the washer.

Before positioning the machine in its final position, check

that the machine is level, front to back and side to side.

Manoeuvre the product into its final position (we suggest a

minimum clearance of 20mm each side).

Use a spirit level to check that the machine is correctly

level. If needed, pull the machine out. Loosen the lock nut using the spanner provided and wind the feet up or down to correctly level the machine.

Using the spanner provided, tighten the lock nuts against

the base of the machine to lock the feet in position.

Connecting to the water supply

Locking the feet

Inlet hose(s)

IMPORTANT!



New hose sets provided with the washer should be used to connect the washer to the water mains.



Old hose sets should not be re-used.



We recommend the inlet hose(s) are changed every 5 years. WARNING: Failure to do so may result in a flood and damage to property.

Connect the straight end(s) of the inlet hose(s) to the tap(s) and the elbow end(s)

Straight

(tap) end

(machine) end

Inlet hose ends

to the corresponding machine inlet valve(s). If present, the hot valve is colour coded orange to make this easier. Tighten the inlet hose end(s) by hand until the hose seal just makes contact with the tap sealing face and then tighten a further half-turn. Make sure there are no kinks in the hose(s).

Turn the tap(s) on and check for leaks. Check for leaks again after 24hours.

IMPORTANT!

The hot water temperature should not exceed 65°C and the cold water temperature not exceed35°C. Temperatures above these may cause the machine to fault or cause damage to the machine.

Elbow

INSTALLATION INSTRUCTIONS

If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a Hot ‘N’ Safe Valve. This will ensure the hot water temperature remains within safe limits.

Hot ‘N’ Safe Valves available are:

RMC TVA 50HF

RMC TVA 75HFS

Adjustable between 35°C – 55°C

RMC TVA 50HP

For instantaneous gas hot water supply

Water supply requirements:



Inlet water pressure: Maximum 1MPa (150psi), Minimum 30kPa (4.5psi)



Inlet water flow rate: Minimum 6litres/minute

Cold supply only:

If you only have a cold water supply, the inlet valve cap (blanking cap) which came with your washer must be connected to the hot inlet valve (with the exception of WH8560J and WH7560J models). The cap prevents water leaking out of the hot valve. This appliance incorporates backflow protection complying with AS3500.1. No further backflow protection is required for connection to the water supply.

Note: your washer has an internal heater to heat water. If your model of washer has cold water connection only (WH8560J and WH7560J models), or if you do not connect a hot water inlet hose, your washer will automatically recognise there is no hot water supply and its internal heater will heat the cold water to the selected cycle temperature.

INSTALLATION INSTRUCTIONS

Draining

Drain hose placement in a stand pipe or tub

To guide the drain hose over the tub or

standpipe the hose guide must be fitted to the drain hose. The height of the standpipe or tub should be between 800–1200mm.

Secure the hose guide so it cannot become

dislodged from the standpipe or tub.

IMPORTANT!



If the drain hose is placed on the ground or if the standpipe or tub is less than 800mm high, the washing machine will continuously drain while being filled (siphon).



Regularly check that your standpipe or tub is free from lint or other obstructions, which may affect how your machine works or may cause flooding.

Attaching drain hose to spigot

Guide drain hose through hose guide

Secure hose guide to back wall of cupboard

using a screw. The height of the drain hose should be between 500–800mm from ground level.

Attach drain hose to spigot and secure using

a hose clamp ensuring the blanking insert is cleared from spigot.

Check for leaks.

Pull hose through guide

(20mm) maximum

Standpipe 800 – 1200mm

Fitting the drain hose guide

Height 500 – 800mm from ground



The drain hose should be checked from time to time and replaced if any damage (egwear, cuts, bulges, kinks, leaks, etc) is found. Do not bend the drain hose sharply, as this may cause it to split.



In multi-storey apartments or any upper floor, the machine should be installed on a floor equipped with a drain.



Draining must comply with local by-laws.

Attaching drain hose to spigot

INSTALLATION INSTRUCTIONS

Electrical connection

This appliance must be connected to a 220V–240V, 50Hz, sinusoidal, minimum 10A

electricalsupply.

Uncoil the power cord, remove and discard the plastic pin cover and plug into a wallsocket.

Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.



Check the power cord for damage and make sure it is not squashed or twisted when installing the washer.



Always remove the power cord from a socket by the plug, not by the cord.

IMPORTANT!



If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. FAILURE TO DO SO MAY RESULT IN DEATH OR ELECTRICAL SHOCK.



Do not touch or operate the machine with wet hands or with bare-feet.



A damaged power cord must be replaced by a Fisher & Paykel trained and supported service technician, in order to avoid a hazard. The appliance must not be operated until it is repaired, as there is risk of electric shock.



Do not operate this machine if it has been damaged during transport. Contact your Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.

SPARE PARTS

Available from your Fisher & Paykel dealer or a Fisher & Paykel trained and supported service technician.

Hose Inlet Long (2m) Part No. 422680P

Hose Inlet Large Bore Part No. 426123P

Drain Hose Extension (Not suitable for attaching to a spigot).

Part No. 425627P

Completing the installation

Installation test cycle

IMPORTANT!

Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning correctly prior to use.

Turn your washer on by pressing the ‘POWER’ button.

Select the ‘Quick’ or ‘Super Quick’ cycle. Ensure the drum is empty and the door closed.

Touch the button. The machine will start to fill.



Observe the machine for any problems (eg leaking from the hose(s), excess noise orvibrations).



The washer will beep and display any faults on the screen if there are any problems. Refer to ‘Before you call for Service’ section at the back of this book.

Wait until you see water in the bottom of the drum.

Touch to stop the cycle, then press ‘POWER’ to turn the machine off.

Press ‘POWER’ again, select the ‘Spin’ cycle and touch .



Check the drain hose is firmly secured to the standpipe or tub, or spigot.



Observe that the machine pumps out the water, and spins.

IMPORTANT!

If there are any problems, you must address these before proceeding with normal use. The washer will automatically turn off at the end of the cycle if there are no problems.

BEFORE YOU DO YOUR FIRST WASH

Before you start, it is a good idea to go through the following checklist:

Have the packaging and transit bolts been removed?

Is the drain hose threaded through the ‘Ubend’ (with no more than 20mm extended)

and hooked into your standpipe or tub, or attached to a spigot?

Is the hot hose connected to the hot valve (colour-coded orange, if present)? Is the cold

hose connected to the cold valve (colour-coded white)? Have the taps been turned on?

Is the machine correctly levelled, feet are locked and cabinet corners clear of the floor

and walls?

Has the power cord been connected to an appropriate power supply and the power

turned on?

Have you performed the installation test cycle?

We recommend you complete your first cycle with a half-load amount of detergent

and without a load in order to remove any residues remaining in the machine from the manufacturing process.

IMPORTANT!

You must ensure all 4transit bolts have been removed from your washer before you start using it. If the transit bolts are not removed, they will damage your washer and YOUR MANUFACTURER’S WARRANTY WILL BE COMPROMISED.

GETTING STARTED QUICKLY

WH8560F and WH8060F models only



Sort your washing carefully. Separate white/light colours from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. Refer to the ‘Sorting and loading’ section.



Load your clothes individually into the wash drum. Close the door.



Use ‘Low Sudsing’ or ‘Front Loader’ liquid, powder or pods. Place liquid detergent into the correct compartment in the dispenser drawer marked . Ifyou wish to use powdered detergent you MUST remove the liquid detergent insert by firmly grasping and twisting the left hand side of the internal compartment and pulling upwards. If you are using detergent pods place them at the back of the drum before you load your clothing. For more information on detergent refer to the ‘Detergent and fabric softener’ section.



If you wish to use fabric softener, place it in the compartment marked with a . For more information on fabric softener refer to the ‘Detergent and fabric softener’ section.

Liquid detergent in compartment marked

IMPORTANT!

Fabric softener should not be used if you have selected the ‘Super Quick’ cycle.

WH8560F and WH8060F models

Fabric softener in compartment marked

1 2

GETTING STARTED QUICKLY

Press ‘POWER’ to activate your washer.

Select your wash cycle by turning the SmartTouch™ Control Dial.

Choose your wash options, if you wish to select options different from the default

options for the cycle.

Touch to start the cycle.



If you make an invalid selection the washer will beep to alert you.



When the cycle finishes, your washer will perform end of cycle beeps and then turn offautomatically.



If you wish to stop your washer at any point during a cycle simply touch to pause the cycle. There may be a slight delay while the drum comes to a stop, then the door will unlock. Under certain conditions however the door will remain locked for safety reasons (refer to the ‘Safety features’ section).



If you wish to cancel or change the wash cycle once a cycle has started, simply touch the button then select the new cycle. Touch to restart the washer.

IMPORTANT!



For the best fabric and colour care, remove your clothes as soon as the cycle has finished.



Failure to follow the advice in this guide may result in damage to your garments and your expectations of wash performance may not be met.

3 4

GETTING STARTED QUICKLY

WH8560P, WH8060P and WH7560P models only



Load your clothes individually into the wash drum. Close the door.



If you wish to use fabric softener, place it in the compartment marked with a . For more information on fabric softener refer to the ‘Detergent and fabric softener’ section.

Liquid detergent in compartment marked

IMPORTANT!

Fabric softener should not be used if you have selected the ‘Quick’ or ‘Super Quick’ cycles.

WH8560P, WH8060P and WH7560P models

Fabric softener in compartment marked

1 2

+ 36 hidden pages