EXFO FTB-2 User Manual

FTB-2 and FTB-2 Pro
User Guide
Copyright © 2014 EXFO Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form, be it electronically, mechanically, or by any other means such as photocopying, recording or otherwise, without the prior written permission of EXFO Inc. (EXFO).
Information provided by EXFO is believed to be accurate and reliable. However, no responsibility is assumed by EXFO for its use nor for any infringements of patents or other rights of third parties that may result from its use. No license is granted by implication or otherwise under any patent rights of EXFO.
EXFO’s Commerce And Government Entities (CAGE) code under the North Atlantic Treaty Organization (NATO) is 0L8C3.
The information contained in this publication is subject to change without notice.
Trademarks
EXFO’s trademarks have been identified as such. However, the presence or absence of such identification does not affect the legal status of any trademark.
Units of Measurement
Units of measurement in this publication conform to SI standards and practices.
Patents
The design patent is pending for this product.
Version number: 1.0.7.1
ii FTB-2 and FTB-2 Pro
Contents
Certification Information ..................................................................................................... viii
1 Introducing the FTB-2 and FTB-2 Pro .......................................................... 1
Main Features .........................................................................................................................1
LED Indicators Description ......................................................................................................6
Function Buttons Description ..................................................................................................8
Power Sources ........................................................................................................................8
Automatic Fan Speed Management ......................................................................................10
Software Options for Your Unit ............................................................................................11
Conventions ..........................................................................................................................12
2 Safety Information ..................................................................................... 13
Other Safety Symbols on Your Unit .......................................................................................14
Laser Safety Information .......................................................................................................15
Electrical Safety Information .................................................................................................16
3 Getting Started with Your Unit ................................................................. 21
Grounding Your Unit ............................................................................................................21
Positioning Your Unit ............................................................................................................23
Installing the Carry Handle ...................................................................................................24
Installing the Shoulder Strap ................................................................................................27
Inserting and Removing Test Modules .................................................................................28
Turning On Your Unit ............................................................................................................36
Turning Off Your Unit ..........................................................................................................36
Configuring Your Unit At First Startup ..................................................................................42
Accessing and Exiting ToolBox X ...........................................................................................44
Starting Module Applications ...............................................................................................45
Using the On-Screen (Virtual) Keyboard ................................................................................46
Working with Windows 8.1 Pro or Windows Embedded 8 Standard ....................................47
Right-Clicking with the Touchscreen .....................................................................................49
Installing or Upgrading the Applications ..............................................................................50
Activating Software Options .................................................................................................53
Installing Third-Party Software on Your Unit .........................................................................58
Protecting your Unit with an Antivirus Software ...................................................................58
Securing your Unit Using the Kensington Lock .....................................................................59
Using a Keyboard, Mouse or Other USB Devices ...................................................................60
Working with Bluetooth Devices ...........................................................................................62
FTB-2 and FTB-2 Pro iii
4 Setting Up Your FTB-2 and FTB-2 Pro .........................................................63
Adjusting Brightness .............................................................................................................63
Adjusting Microphone and Speaker Volume .........................................................................64
Recalibrating the Touchscreen ..............................................................................................69
Customizing the Right-Click Feature .....................................................................................72
Enabling or Disabling the Automatic Logon .........................................................................76
Selecting the Startup Applications ........................................................................................80
Configuring Network Printers ...............................................................................................82
Selecting the Language of Operation ...................................................................................84
Setting Date and Time Formats ............................................................................................95
Adjusting the Date, Time and Time Zone ..............................................................................97
Configuring the Power Management Options ......................................................................98
Setting ToolBox X Behavior .................................................................................................108
Configuring the Internet Options .......................................................................................110
Configuring Parameters via Windows Mobility Center ........................................................113
Setting Other Parameters ....................................................................................................114
5 Working with Your Unit ............................................................................115
Printing Documents ............................................................................................................115
Viewing PDF Files ................................................................................................................116
Taking Screen Captures ......................................................................................................117
Browsing the Web ..............................................................................................................118
Accessing the Internet with a 3G USB Modem Key .............................................................119
Managing Favorites ............................................................................................................121
Using the Calculator ...........................................................................................................129
Using the Text Editor ...........................................................................................................129
Accessing Other Tools .........................................................................................................130
6 Using the Optional Built-In Power Meter and VFL ..................................131
7 Inspecting Fibers with a Probe ................................................................133
8 Managing Data .........................................................................................135
Viewing Disk Space and Managing Files .............................................................................136
Transferring Data via Bluetooth ..........................................................................................137
Connecting to a Wireless Network ......................................................................................146
Using the USB to RS-232 Adapter .......................................................................................148
Freeing Up Disk Space with the Disk Cleanup Utility ...........................................................154
Enabling or Disabling the Wireless Communication ............................................................158
Connecting to a VPN from Your Unit ..................................................................................162
iv FTB-2 and FTB-2 Pro
9 Accessing Your Unit Remotely ................................................................. 171
Working with Remote Desktop ...........................................................................................172
Working With TightVNC .....................................................................................................182
Adding Exceptions to the Firewall ......................................................................................189
10 Testing Network Connections ................................................................. 193
Performing a Ping Test ........................................................................................................193
Performing a Trace Route Test .............................................................................................196
Exporting the Results ..........................................................................................................198
11 Preparing for Automation ....................................................................... 199
Linking Units with the Ethernet Port ...................................................................................201
Linking Units Using a Serial Port .........................................................................................201
Getting Optimum Performance from Your Unit ..................................................................202
Changing Communication Settings ....................................................................................204
Configuring DCOM Access to Your Unit ..............................................................................208
Preparing to Control Modules with a Dedicated Application ..............................................232
12 Using Your Unit and Modules in an Automated Test Environment ....... 237
Standard Status Data Structure ..........................................................................................238
SCPI Command Structure ....................................................................................................242
Consulting Data Types ........................................................................................................245
Writing Remote Control Code .............................................................................................246
Error Message Format .........................................................................................................248
Monitoring Remote Commands ..........................................................................................249
13 Maintenance ............................................................................................. 253
Cleaning Detector Ports ......................................................................................................254
Cleaning VFL-Type Connectors ............................................................................................255
Cleaning the Touchscreen ...................................................................................................256
Recharging the Batteries .....................................................................................................257
Replacing Batteries .............................................................................................................260
Installing or Removing the Power Meter and VFL ...............................................................265
Managing Windows Updates .............................................................................................272
Recalibrating the Unit .........................................................................................................275
Recycling and Disposal (Applies to European Union Only) ..................................................276
FTB-2 and FTB-2 Pro v
14 Troubleshooting ........................................................................................277
Solving Common Problems .................................................................................................277
Restoring Your Unit to Normal Operation ...........................................................................282
Accessing the Online Documentation .................................................................................301
Contacting the Technical Support Group ............................................................................302
Viewing System Information ...............................................................................................303
Retrieving Network Interfaces Information .........................................................................306
Transportation ....................................................................................................................310
15 Warranty ....................................................................................................311
General Information ...........................................................................................................311
Liability ...............................................................................................................................312
Exclusions ...........................................................................................................................312
Certification ........................................................................................................................312
Service and Repairs .............................................................................................................313
EXFO Service Centers Worldwide ........................................................................................314
A Technical Specifications ............................................................................315
B Data Types .................................................................................................317
Applicable Data Types for Input—IEEE 488.2 ......................................................................318
Applicable Data Types for Output —IEEE 488.2 ..................................................................327
Applicable Data Types for Input—SCPI ................................................................................337
Special Numeric Values Received on Output .......................................................................338
C IEEE 488.2 and Specific Command Reference .........................................339
IEEE 488.2 Commands–Quick Reference .............................................................................339
IEEE 488.2 Required Commands .........................................................................................340
Specific Commands—Quick Reference ................................................................................360
Specific Commands ............................................................................................................361
D SCPI-Based Errors ......................................................................................379
E COM Properties and Events ......................................................................395
ActiveX (COM/DCOM)—Quick Reference ............................................................................396
Properties ...........................................................................................................................397
Events .................................................................................................................................404
vi FTB-2 and FTB-2 Pro
F Communicating Through TCP/IP over Telnet .......................................... 405
Introducing TCP/IP over Telnet ............................................................................................405
Features ..............................................................................................................................406
Activating TCP/IP over Telnet ...............................................................................................407
Executing SCPI Commands Over Telnet ...............................................................................408
Releasing Modules ..............................................................................................................414
Internal Commands of the TCP/IP over Telnet Protocol .......................................................415
Index .............................................................................................................. 423
FTB-2 and FTB-2 Pro vii

Certification Information

Certification Information
North America Regulatory Statement
This unit was certified by an agency approved in both Canada and the United States of America. It has been evaluated according to applicable North American approved standards for product safety for use in Canada and the United States.
Electronic test and measurement equipment is exempt from FCC part 15, subpart B compliance in the United States of America and from ICES-003 compliance in Canada. However, EXFO Inc. makes reasonable efforts to ensure compliance to the applicable standards.
The limits set by these standards are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the user guide, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.
viii FTB-2 and FTB-2 Pro
Certification Information
Your unit comes with an internal wireless module and antenna for which the following information applies:
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This device complies with the US/Canada portable RF exposure limit
set forth for an uncontrolled environment and is safe for intended operation as described in this user documentation. The further RF exposure reduction can be achieved if the device can be kept as far as possible from the user’s body.
This device does not contain any user-serviceable components. Any
unauthorized product changes or modifications will invalidate warranty and all applicable regulatory certifications and approvals.
Note: You will only be able to work with Wi-Fi and Bluetooth if you have
purchased the corresponding option.
FTB-2 and FTB-2 Pro ix
Certification Information
European Community Declaration of Conformity
Hereby, EXFO declares that the radio equipment type “Wide Band Data Transmission” is in compliance with Directive 2014/53/EU.
An electronic version of the complete declaration of conformity for your product is available on our website at www.exfo.com. Refer to the product’s page on the Web site for details.
The information about the Bluetooth and Wi-Fi frequency bands is as follows:
Bluetooth: Between the frequencies 2400.0 MHz - 2483.5 MHz.
The output power is 2.0 dBm typical.
Wi-Fi: Between the frequencies 2400.0 MHz - 2483.5 MHz.
The maximum output power is 17 dBm.
x FTB-2 and FTB-2 Pro
1 Introducing the FTB-2 and
FTB-2 Pro
Note: In this documentation, the words “tap” and “double-tap” (related to the
use of a touchscreen) replace the words “click” and “double-click”.
Note: Many of the illustrations referring to Windows features were made using
Windows 8.1 Pro. For this reason, depending on the model that you have purchased, the appearance of the applications may vary slightly from the illustrations presented in this documentation.

Main Features

Your unit includes the following:
10.1-inch color touchscreen (LCD and touchscreen optimized for
outdoor use available as an option)
Two USB 2.0 host ports and one USB 3.0 host port
Ethernet port (10/100/1000 Base-T)
Headset/microphone port (for headsets equipped with a microphone)
External monitor port (for monitors with DisplayPort interface)
Optional Wi-Fi and Bluetooth capability
Optional built-in power meter and VFL
Compatible with some of the FTB-500 modules
Windows 8.1 Pro (FTB-2 Pro)/ Windows Embedded 8 Standard (FTB-2)
operating system
Multitasking possibilities
Remote access to your unit (via TightVNC or Remote Desktop)
Modules and instruments can be controlled locally via the ToolBox X
software or remotely through RS-232 or Ethernet TCP/IP (using SCPI commands).
Direct Web access from your unit
FTB-2 and FTB-2 Pro 1
Introducing the FTB-2 and FTB-2 Pro
Front
Battery LED
To uc h s cr e e n
On/Off button
(also serves as power LED)
Application switcher button
Keyboard/
Screen capture button
Main Features
Possibility to take screen captures
PDF file viewer available from your unit
Easy transfer of files and folders to an external storage device
Easy software updates
2 FTB-2 and FTB-2 Pro
Right panel
Ethernet (RJ-45) port
Detector port of the
power meter
VFL port;
laser radiation emitted at
this port
when VFL is active
Module slots
USB 2.0 host port
USB 3.0 host port
Built-in power meter and VFL
(optional)
Introducing the FTB-2 and FTB-2 Pro
Main Features
FTB-2 and FTB-2 Pro 3
Introducing the FTB-2 and FTB-2 Pro
Left panel
AC adapter/charger
connector
Earth (ground) terminal
Module retaining screws
Security slot for Kensington lock
Main Features
4 FTB-2 and FTB-2 Pro
External monitor port
(for any commercially available monitor
compatible with a DisplayPort interface)
Top
Stylus
USB 2.0 host portHeadset/microphone port
(for any commercially available stereo
headset equipped with a microphone, and
having a 3.5 mm connector)
Introducing the FTB-2 and FTB-2 Pro
Main Features
FTB-2 and FTB-2 Pro 5
Introducing the FTB-2 and FTB-2 Pro
Back
Battery compartment
Support

LED Indicators Description

LED Indicators Description
There are two LED indicators located on the front panel of your unit, providing you with information about the power and battery statuses.
6 FTB-2 and FTB-2 Pro
LED Status Meaning
Green Unit is on.
Green, blinking Unit is in Sleep mode.
Off Unit is off or in Hibernation mode.
Red There is a major hardware problem
with the unit. Contact EXFO.
Introducing the FTB-2 and FTB-2 Pro
LED Status Meaning
Green All batteries are fully charged.
Green, blinking At least one battery is charging.
Yellow, blinking At least one module would be using
more power than what is available from batteries. Do not disconnect AC power while this module is in use.
A blinking yellow LED takes
precedence over a blinking green one, (when unit is connected to an external power source)
so when AC power is connected, even
if the LED is blinking yellow, batteries
are probably charging (depending on
conditions).
Red Battery error. Contact EXFO.
Red, blinking The detected temperature is too high.
This could lead to a thermal shutdown
of the unit if no action is taken to
reduce the temperature.
LED Indicators Description
Off No battery present in the unit.
Off The global level of the batteries is
above the “low-battery threshold”.
Yellow The global level of batteries is low.
(when unit is not
Red Battery error. Contact EXFO.
connected to an external power source)
Red, blinking The detected temperature is too high.
This could lead to a thermal shutdown
of the unit if no action is taken to
reduce the temperature.
FTB-2 and FTB-2 Pro 7
Introducing the FTB-2 and FTB-2 Pro

Function Buttons Description

Function Buttons Description
Your unit is equipped with function buttons that give you access to features at all times.
The table below shows an overview of their purpose.
Button Meaning
Displays the on-screen keyboard.
Press once to show the keyboard. Press once again to hide it.
Takes a screen capture. Hold down for a few seconds.
Enables you to switch from one task to another. It is the equivalent of pressing the ALT + TAB key combination on a hardware keyboard.
Press once to view the list of running applications.
Press as many times as needed to select the desired
application.
Turns your unit on and off.
Press for one second to turn the unit on.
For more information on the various ways to turn off your unit, see Turning Off Your Unit on page 36.

Power Sources

Your unit operates with the following power sources:
AC adapter/charger (connected to standard power outlet—indoor use
only).
When it is connected to an external power source with the AC adapter/charger, the unit will function even if the batteries are not present.
8 FTB-2 and FTB-2 Pro
Introducing the FTB-2 and FTB-2 Pro
Power Sources
Lithium-ion rechargeable batteries (automatically take over if you
disconnect the unit from its external power source). The number of batteries that power your unit and that come with it depends on the model that you have purchased. The table below gives detailed information.
Model
FTB-2 1
Number of batteries
that power the unit
Battery must be inserted in the first battery slot (use the markings at the
Number of batteries
provided with the unit
1 You can purchase an extra battery and store it in the
second battery slot. back of the unit to guide you). The second battery slot does not power the unit. It only serves as storage for an extra battery that you would swap in the first battery slot when required.
FTB-2 Pro 2 2
Possible to switch from an external power source to battery power
or vice versa without affecting operation.
The battery recharges automatically when the unit is connected to
an external power source (with the AC adapter/charger).
Note: When the ambient temperature is below 0 °C (32 °F) or when it reaches or
exceeds about 40 °C, the batteries can either charge more slowly than usual, or not charge at all, depending on the internal temperature of your unit.
For more information, see Electrical Safety Information on page 16.
FTB-2 and FTB-2 Pro 9
Introducing the FTB-2 and FTB-2 Pro

Automatic Fan Speed Management

Automatic Fan Speed Management
Your unit will determine the most appropriate fan speed, depending on the power requirements and the type of modules you are using.
Fan speed is always determined to cool down the most heat-generating modules.
Make sure to use protective covers over empty slots of your unit to avoid overheating.
IMPORTANT
CAUTION
10 FTB-2 and FTB-2 Pro
Introducing the FTB-2 and FTB-2 Pro

Software Options for Your Unit

Software Options for Your Unit
The following software options are offered for the platform itself.
Name of
the Option
IPT Enables you to perform
ping and trace route tests.
RF Enables you to work with
Wi-Fi and Bluetooth.
Description Comments
Available for FTB-2 and FTB-2 Pro units.
Option for the FTB-2 Pro units only.
The Wi-Fi and Bluetooth option is a hardware option for the FTB-2 units.
Automation Enables you to perform
automation tasks and use your unit in an automated test environment.
Option for the FTB-2 units only.
The automation features are part of the applications delivered with the FTB-2 Pro units.
For more information on how to activate software options for your unit, see Activating Software Options on page 53.
For more information on the software options available for modules, test instruments, or dedicated applications, refer to the user documentation that comes with these products.
FTB-2 and FTB-2 Pro 11
Introducing the FTB-2 and FTB-2 Pro

Conventions

Conventions
Before using the product described in this guide, you should understand the following conventions:
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions.
Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Do not proceed unless you understand and meet the required conditions.
Indicates a potentially hazardous situation which, if not avoided, may result in component damage. Do not proceed unless you understand and meet the required conditions.
WARNING
CAUTION
CAUTION
IMPORTANT
Refers to information about this product you should not overlook.
12 FTB-2 and FTB-2 Pro

2 Safety Information

WARNING
Do not install or terminate fibers while a light source is active. Never look directly into a live fiber and ensure that your eyes are protected at all times.
WARNING
The use of controls, adjustments and procedures, namely for operation and maintenance, other than those specified herein may result in hazardous radiation exposure or impair the protection provided by this unit.
IMPORTANT
When you see the following symbol on your unit , make sure that you refer to the instructions provided in your user documentation. Ensure that you understand and meet the required conditions before using your product.
IMPORTANT
Other safety instructions relevant for your product are located throughout this documentation, depending on the action to perform. Make sure to read them carefully when they apply to your situation.
FTB-2 and FTB-2 Pro 13
Safety Information

Other Safety Symbols on Your Unit

Other Safety Symbols on Your Unit
One or more of the following symbols may also appear on your unit.
Symbol Meaning
Direct current
Alternating current
The unit is equipped with an earth (ground) terminal.
The unit is equipped with a protective conductor terminal.
The unit is equipped with a frame or chassis terminal.
On (Power)
Off (Power)
On/Off (Power)
Fuse
14 FTB-2 and FTB-2 Pro
Safety Information
Affixed to back panel of unit.

Laser Safety Information

Laser Safety Information
Units with Built-In VFL
Your instrument is a Class 2 laser product in compliance with standards IEC 60825-1: 2007 and 21 CFR 1040.10, except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. Laser radiation is emitted at the output port.
The following label(s) indicate that the product contains a Class 2 source:
The VFL laser is active when the symbol is displayed in the power meter and VFL application.
The modules that you use with your unit may have different laser classes. Refer to the user guide or the online help of the different modules for the exact information.
Units without Built-In VFL
If your unit is not equipped with a VFL, the laser class of your unit depends on the modules that you use. Refer to the user guide or the online help of the different modules for the exact information.
FTB-2 and FTB-2 Pro 15
Safety Information

Electrical Safety Information

Electrical Safety Information
If you need to ensure that the unit is completely turned off, disconnect the power cable and remove the batteries.
Insert the power cable plug into a power outlet with a
protective ground contact. Do not use an extension cord without a protective conductor.
Before turning on the unit, connect all grounding terminals and
extension cords to a protective ground via a ground socket. Any interruption of the protective grounding is a potential shock hazard and may cause personal injury. Whenever the ground protection is impaired, do not use the unit and secure it against any accidental operation.
Do not tamper with the protective ground terminal.
WARNING
16 FTB-2 and FTB-2 Pro
Safety Information
Electrical Safety Information
WARNING
Use the external power supply indoors only.
Position the unit so that the air can circulate freely around it.
Operation of any electrical instrument around flammable gases
or fumes constitutes a major safety hazard.
To avoid electrical shock, do not operate the unit if any part of
the outer surface (covers, panels, etc.) is damaged.
Only authorized personnel should carry out adjustments,
maintenance or repair of opened units under voltage. A person qualified in first aid must also be present. Do not replace any components while the power cable and batteries are connected.
Unless otherwise specified, all interfaces are intended for
connection to Safety Extra Low Voltage (SELV) circuits only.
Capacitors inside the unit may be charged even if the unit has
been disconnected from its electrical supply.
WARNING
Use only the listed and certified AC adapter/charger provided by
EXFO with your unit. It provides reinforced insulation between primary and secondary, and is suitably rated for the country where the unit is sold.
Use only accessories (such as the batteries and fiber inspection
probe) designed for your unit and approved by EXFO. For a complete list of accessories available for your unit, refer to its technical specifications.
When you use the unit outdoors, ensure that it is protected
from liquids, dust, direct sunlight, precipitation, and full wind pressure.
FTB-2 and FTB-2 Pro 17
Safety Information
Electrical Safety Information
Equipment Ratings
Tem pe ra tu re
Operation
unit powered by batteries: 0 °C to 50 °C (32 °F to
122 °F)
a,b
unit connected to AC adapter : 0 °C to 40 °C (32 °F to
104 °F)
Storage unit without batteries: –40 °C to 70 °C (–40 °F to
158 °F)
unit with batteries: –20 °C to 60 °C (–4 °F to 140 °F)
Relative humidity
c
unit: 95 % non-condensing
AC adapter: 10 % to 80 % non-condensing
Maximum operation altitude
2000 m (6562 ft) (unit connected to external power
supply)
5000 m (16405 ft) (unit operated from batteries)
Pollution degree
2 (unit connected to external power supply)
3 (unit operated from batteries)
d
Overvoltage category unit: I
AC adapter: II
Measurement category Not rated for measurement categories II, III, or IV
Input power
e
unit (FTB-2): 24 V; 3.75 A
unit (FTB-2 Pro): 24 V; 8.33 A
AC adapter: 100 - 240 V; 50/60 Hz; 4 A
a. When the unit is used at an altitude of 5000 m, the maximum operating temperature is 32 °C (89.6 °F)
b. Operating time is dependent upon power consumption and temperature. If the unit is used at maximum
power and maximum temperature, it will power off automatically any time after 10 minutes for safety reasons.
c. Measured in 0 °C to 31 °C (32 °F to 87.8 °F) range, decreasing linearly to 50 % at 40 °C (104 °F).
d. Equipment must be normally protected against exposure to direct sunlight, precipitation and full wind
pressure.
e. Not exceeding ± 10 % of the nominal voltage.
18 FTB-2 and FTB-2 Pro
Safety Information
Electrical Safety Information
CAUTION
The use of voltages higher than those indicated on the label affixed to your unit may damage the unit.
IMPORTANT
The operation and storage temperatures of some modules may differ from the temperatures specified for your platform. In this case, always ensure that you comply with the most restrictive conditions (either module or platform).
FTB-2 and FTB-2 Pro 19
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