Epson XP-15000 User's Guide

XP-15000 User's Guide

Contents

XP-15000 User's Guide.............................................................................................................................. 11
Product Basics .......................................................................................................................................... 12
Using the Control Panel ..................................................................................................................... 12
Control Panel Buttons and Lights .................................................................................................. 13
Status Icon Information ............................................................................................................. 13
Product Parts Locations ..................................................................................................................... 16
Product Parts - Top........................................................................................................................ 17
Product Parts - Front ..................................................................................................................... 18
Product Parts - Inside .................................................................................................................... 19
Product Parts - Back...................................................................................................................... 19
Checking for Software Updates.......................................................................................................... 20
Using Power Saving Settings ............................................................................................................. 20
Changing the Power Off Timer Settings ........................................................................................ 21
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 22
Setting Up Epson Connect Services.............................................................................................. 23
Using the Epson iPrint Mobile App ................................................................................................ 24
Using AirPrint .................................................................................................................................... 25
Using Google Cloud Print................................................................................................................... 26
Setting Up Google Cloud Print on a Chromebook ......................................................................... 27
Android Printing Using the Epson Print Enabler ................................................................................ 28
Using Fire OS Printing ....................................................................................................................... 28
Using Windows 10 Mobile Printing .................................................................................................... 29
Using the Mopria Print Service .......................................................................................................... 30
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Wi-Fi or Wired Networking........................................................................................................................ 31
Network Security Recommendations ................................................................................................. 31
Wi-Fi Infrastructure Mode Setup......................................................................................................... 32
Selecting Wireless Network Settings from the Control Panel ........................................................ 33
Wi-Fi Direct Mode Setup .................................................................................................................... 35
Wi-Fi Protected Setup (WPS)............................................................................................................. 37
Printing a Network Status Sheet......................................................................................................... 38
Changing or Updating Network Connections ..................................................................................... 39
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 39
Loading Paper ........................................................................................................................................... 42
Loading Paper in Cassette ................................................................................................................. 42
Loading Paper in the Rear Paper Feed Slot ....................................................................................... 47
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 50
Turning Off the Paper Setting Alert..................................................................................................... 51
Paper Loading Capacity..................................................................................................................... 52
Double-sided Printing Capacity.......................................................................................................... 54
Available Epson Papers ..................................................................................................................... 55
Borderless Paper Type Compatibility ................................................................................................. 57
Paper or Media Type Settings - Control Panel ................................................................................... 59
Paper or Media Type Settings - Printer Software ............................................................................... 59
Printing from a Computer ......................................................................................................................... 61
Printing with Windows ........................................................................................................................ 61
Selecting Basic Print Settings - Windows ...................................................................................... 61
Paper Source Options - Windows ............................................................................................. 64
Print Quality Options - Windows ............................................................................................... 64
Multi-Page Printing Options - Windows..................................................................................... 65
Double-sided Printing Options - Windows................................................................................. 67
4
Print Density Adjustments - Windows ....................................................................................... 68
Selecting Additional Layout and Print Options - Windows ............................................................. 69
Custom Color Correction Options - Windows............................................................................ 71
Image Options and Additional Settings - Windows.................................................................... 72
Header/Footer Settings - Windows ........................................................................................... 73
Selecting Extended Settings - Windows ........................................................................................ 75
Extended Settings - Windows ................................................................................................... 77
Printing Your Document or Photo - Windows................................................................................. 78
Checking Print Status - Windows.............................................................................................. 80
Selecting Default Print Settings - Windows.................................................................................... 80
Changing the Language of the Printer Software Screens ......................................................... 81
Changing Automatic Update Options ............................................................................................ 82
Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 83
Selecting Print Settings - Windows 10 S........................................................................................ 84
Printing on a Mac ............................................................................................................................... 88
Selecting Basic Print Settings - Mac .............................................................................................. 89
Paper Source Options - Mac..................................................................................................... 93
Color Settings - Mac.................................................................................................................. 93
Print Quality Settings - Mac....................................................................................................... 94
Selecting Page Setup Settings - Mac ............................................................................................ 95
Selecting Print Layout Options - Mac............................................................................................. 96
Double-sided Printing Options and Adjustments - Mac............................................................. 98
Color Matching - Mac................................................................................................................ 99
Selecting Printing Preferences - Mac .......................................................................................... 100
Printing Preferences - Mac...................................................................................................... 101
Printing Your Document or Photo - Mac ...................................................................................... 101
Checking Print Status - Mac.................................................................................................... 102
Cancelling Printing Using a Product Button...................................................................................... 103
Printing from a Camera........................................................................................................................... 104
Selecting Print and Photo Adjustment Settings ................................................................................ 104
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Print Settings - Camera ............................................................................................................... 106
Photo Adjustments - Camera....................................................................................................... 107
Printing from a Camera Wirelessly ................................................................................................... 108
Printing on CDs/DVDs............................................................................................................................. 110
Loading a CD/DVD........................................................................................................................... 110
Removing a Printed CD/DVD ........................................................................................................... 113
Printing on CDs/DVDs from a Computer .......................................................................................... 114
Starting Epson Print CD - Windows ............................................................................................. 115
Printing Your CD/DVD Design - Windows ................................................................................... 115
Starting Epson Print CD - Mac .................................................................................................... 116
Printing Your CD/DVD Design - Mac ........................................................................................... 117
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 119
Check Cartridge and Maintenance Box Status................................................................................. 119
Checking Cartridge and Maintenance Box Status on the LCD Screen ........................................ 119
Checking Cartridge and Maintenance Box Status with Windows ................................................ 120
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 123
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 125
Ink Cartridge Part Numbers......................................................................................................... 125
Removing and Installing Ink Cartridges............................................................................................ 126
Printing with Black Ink and Expended Color Cartridges ................................................................... 131
Printing with Expended Color Cartridges - Windows ................................................................... 131
Printing with Expended Color Cartridges - Mac ........................................................................... 132
Conserving Low Black Ink with Windows ......................................................................................... 134
Replacing the Maintenance Box....................................................................................................... 134
Adjusting Print Quality............................................................................................................................ 138
Print Head Maintenance................................................................................................................... 138
Print Head Nozzle Check............................................................................................................. 138
Checking the Nozzles Using the Product Control Panel ......................................................... 139
Checking the Nozzles Using a Computer Utility...................................................................... 141
Print Head Cleaning .................................................................................................................... 143
Cleaning the Print Head Using the Product Control Panel ...................................................... 144
Cleaning the Print Head Using a Computer Utility................................................................... 145
Aligning the Print Head Using the Product Control Panel................................................................. 148
6
Cleaning the Paper Guide ................................................................................................................ 149
Cleaning and Transporting Your Product ............................................................................................. 151
Cleaning Your Product ..................................................................................................................... 151
Cleaning the Paper Rollers .............................................................................................................. 151
Cleaning the Print Head Path ........................................................................................................... 153
Transporting Your Product ............................................................................................................... 155
Solving Problems .................................................................................................................................... 160
Product Status Messages ................................................................................................................ 160
Running a Product Check ................................................................................................................ 162
Resetting Control Panel Defaults ..................................................................................................... 164
Solving Setup Problems ................................................................................................................... 164
Product Does Not Turn On or Off................................................................................................. 165
Noise After Ink Installation........................................................................................................... 165
Software Installation Problems .................................................................................................... 165
Solving Network Problems ............................................................................................................... 166
Product Cannot Connect to a Wireless Router or Access Point .................................................. 166
Network Software Cannot Find Product on a Network................................................................. 167
Product Does Not Appear in Mac Printer Window ....................................................................... 168
Cannot Print Over a Network....................................................................................................... 169
Solving Paper Problems................................................................................................................... 170
Paper Feeding Problems............................................................................................................. 171
Paper Jam Problems Inside the Product ..................................................................................... 171
Paper Jam Problems in the Paper Cassette................................................................................ 173
Paper Jam Problems in the Rear Cover ...................................................................................... 175
Paper Ejection Problems ............................................................................................................. 177
Solving Problems Printing from a Computer..................................................................................... 177
Nothing Prints.............................................................................................................................. 178
Product Icon Does Not Appear in Windows Taskbar ................................................................... 178
Printing is Slow ............................................................................................................................ 179
Solving Page Layout and Content Problems.................................................................................... 181
Inverted Image............................................................................................................................. 181
Too Many Copies Print ................................................................................................................ 181
Blank Pages Print ........................................................................................................................ 182
7
Incorrect Margins on Printout....................................................................................................... 182
Border Appears on Borderless Prints .......................................................................................... 183
Incorrect Characters Print............................................................................................................ 183
Incorrect Image Size or Position.................................................................................................. 184
Slanted Printout........................................................................................................................... 184
Solving Print Quality Problems......................................................................................................... 185
White or Dark Lines in Printout .................................................................................................... 185
Blurry or Smeared Printout .......................................................................................................... 186
Faint Printout or Printout Has Gaps ............................................................................................. 187
Grainy Printout............................................................................................................................. 188
Incorrect Colors ........................................................................................................................... 189
Solving CD/DVD Problems............................................................................................................... 190
CD/DVD Jam Problems............................................................................................................... 190
Image Not Centered on CD/DVD................................................................................................. 190
Ink Smears on CD/DVD............................................................................................................... 191
Faint Image on CD/DVD .............................................................................................................. 191
Uninstall Your Product Software....................................................................................................... 191
Uninstalling Printing Software - Windows .................................................................................... 191
Uninstalling Product Software - Mac............................................................................................ 192
Where to Get Help............................................................................................................................ 193
Technical Specifications ........................................................................................................................ 195
Windows System Requirements ...................................................................................................... 195
Mac System Requirements .............................................................................................................. 196
Paper Specifications ........................................................................................................................ 196
Printable Area Specifications ........................................................................................................... 197
Ink Cartridge Specifications.............................................................................................................. 200
Dimension Specifications ................................................................................................................. 201
Electrical Specifications ................................................................................................................... 201
Environmental Specifications ........................................................................................................... 201
Interface Specifications .................................................................................................................... 202
Network Interface Specifications ...................................................................................................... 202
Safety and Approvals Specifications ................................................................................................ 203
8
Notices ..................................................................................................................................................... 205
Important Safety Instructions............................................................................................................ 205
General Printer Safety Instructions.............................................................................................. 205
Ink Cartridge Safety Instructions.................................................................................................. 207
Wireless Connection Safety Instructions ..................................................................................... 208
LCD Screen Safety Instructions................................................................................................... 208
Important Privacy Notice (Printer Serial Number)............................................................................. 208
FCC Compliance Statement............................................................................................................. 209
Binding Arbitration and Class Waiver ............................................................................................... 209
Trademarks...................................................................................................................................... 213
Copyright Notice............................................................................................................................... 213
A Note Concerning Responsible Use of Copyrighted Materials................................................... 214
Default Delay Times for Power Management for Epson Products ............................................... 214
Copyright Attribution.................................................................................................................... 214
9
XP-15000 User's Guide
Welcome to the XP-15000 User's Guide.
For a printable PDF copy of this guide, click here.
11

Product Basics

See these sections to learn about the basic features of your product.
Using the Control Panel Product Parts Locations Checking for Software Updates Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using the Mopria Print Service

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Adjusting the Screen Brightness
Parent topic: Product Basics
12

Control Panel Buttons and Lights

1
The power button and light
2
The home button
3
The help button
4 The back button
5 The arrow buttons and the OK button
6
The reset button
7
The stop button
Status Icon Information
Parent topic: Using the Control Panel
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. On the Home screen, press the right arrow button to select Wi-Fi and press the OK button to view or change the current network settings.
Icons Description
Displays additional information or instructions.
13
Icons Description
Displays the Supply Status screen.
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings.
Quiet Mode is disabled. Press this icon to change the settings.
There is a problem with the indicated setting. Select the icon to resolve the problem.
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines, using the control panel buttons to enter characters for passwords and other settings.
14
• To move the cursor, select the left or right arrows.
• To change the case of letters, select .
• To delete the previous character, select .
• To switch between letters or numbers and symbols, select .
• To enter a space, select .
Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Press the right arrow button to select Settings and press the OK button.
You see a screen like this:
3. Press the down arrow button to select Basic Settings and press the OK button.
4. Press the down arrow button to select Language and press the OK button.
5. Use the arrow buttons to select a language and press the OK button.
Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
15
1. Press the home button, if necessary.
2. Press the right arrow button to select Settings and press the OK button.
You see a screen like this:
3. Press the down arrow button to select Basic Settings and press the OK button.
4. Press the OK button to select LCD Brightness.
5. Press the left or right arrow buttons to decrease or increase the brightness.
6. Press the up arrow button to select OK.
7. Press the OK button to exit.
Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Top Product Parts - Front Product Parts - Inside Product Parts - Back
Parent topic: Product Basics
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Product Parts - Top

1 Rear paper feed slot
2 Paper support
3 Rear paper feed cover
4 Edge guides
5 CD/DVD tray
Parent topic: Product Parts Locations
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Product Parts - Front

1 Front cover
2 Output tray
3 Paper cassette
4 Edge guides
5 Legal paper guide
Parent topic: Product Parts Locations
18

Product Parts - Inside

1 Printer cover
2 Ink cartridge holder
3 Control panel
Parent topic: Product Parts Locations

Product Parts - Back

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1 AC inlet
2 Rear cover (duplexer)
3 LAN port
4 USB port
Parent topic: Product Parts Locations

Checking for Software Updates

It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
Note: Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure your printer functions as designed. Your printer was designed to work only with genuine Epson ink cartridges, therefore some updates may affect the functionality of third-party ink.
Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of
the Windows taskbar, or clicking the up arrow and right-clicking .
• On the Maintenance tab in the printer settings window
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows.
OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
macOS 10.12.x or 10.13.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.
Parent topic: Product Basics

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
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Changing the Sleep Timer Settings Changing the Power Off Timer Settings
Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
1. Press the home button, if necessary.
2. Press the right arrow button to select Settings and press the OK button.
You see a screen like this:
3. Press the down arrow button to select Basic Settings and press the OK button.
4. Press the down arrow button to select Sleep Timer and press the OK button.
5. Press the up and down arrow buttons to select a time period between 3minutes and 15minutes,
and press the OK button.
Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.
1. Press the home button, if necessary.
2. Press the right arrow button to select Settings and press the OK button.
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You see a screen like this:
3. Press the down arrow button to select Basic Settings and press the OK button.
4. Press the down arrow button to select Power Off Timer and press the OK button.
5. Press the up and down arrow buttons to select a time period between 30minutes and 12h (12
hours), and press the OK button.
Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print documents, photos, emails, and web pages from your home, office, or even across the globe.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print
Parent topic: Product Basics
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Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.
1. Press the home button, if necessary.
2. Press the right arrow button to select Settings and press the OK button.
You see a screen like this:
3. Press the down arrow button to select Web Service Settings and press the OK button.
4. Press the OK button to select Epson Connect Services.
You see a screen like this:
5. Press the OK button to select Register.
6. Press the OK button to select Start Setup.
7. Follow the instructions on the screen to activate your product's email address.
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Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.
1. Connect your product to your network. See the link below.
2. If you did not already set up Email Print when you installed your product software, see the link below
to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.
3. Now you are ready to send and print emails to your product's Email Print address.
Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages from your device or from popular cloud services such as Box, Dropbox, Evernote, Google Drive, or Microsoft OneDrive.
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean)
to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
5. Open Epson iPrint and select your Epson product.
Now you are ready to print with your mobile device and your Epson product.
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Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.
1. Connect your Epson product to your wireless network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software,
visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address.
3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print
Driver software.
4. Download and install the Remote Print software.
5. Enter the email address and optional access key of your Epson product during Remote Print setup.
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer
application and choose the Remote Print option for your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS.
25
Note: If you disabled paper configuration messages on your product control panel, you cannot use
AirPrint. See the link below to enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note: For details, see the AirPrint page on the Apple website.
Parent topic: Product Basics
Related tasks
Turning Off the Paper Setting Alert
Related topics
Wi-Fi or Wired Networking

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Note your product's IP address by checking your network status. See the link below.
3. Connect your computer or your Apple or Android device to the same wireless network as your Epson
product.
4. Enter your product's IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option.
Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.
6. Click Register.
7. Select the checkbox to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page.
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A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an
account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.

Setting Up Google Cloud Print on a Chromebook

Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Setting Up Google Cloud Print on a Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Turn on your Chromebook and connect it to the same wireless network as your product.
Note: See your Chromebook's documentation for details on connecting to a network.
3. Do one of the following:
• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen.
Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print.
• Open a web browser and enter chrome://devices in the address bar. Skip to step 5.
• If you see a registration confirmation screen instead, click Register.
4. Click Add Device.
5. Click the Register button that appears next to your product.
27
6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation message.
7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson
Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.
Parent topic: Using Google Cloud Print
Related topics
Wi-Fi or Wired Networking

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
1. Connect your Epson product to your wireless network. See the link below.
2. On your Android device, download the Epson Print Enabler plug-in from Google Play.
3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in.
4. Connect your Android device to the same wireless network as your product.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.
Note: If you do not see your product, tap All Printers and select your product.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.
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1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Amazon device to the same wireless network as your product.
3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.
Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.
Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Fire OS Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Windows 10 Mobile device to the same wireless network as your product.
3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.
Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Windows 10 Mobile Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
29

Using the Mopria Print Service

You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.
Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada).
1. Connect your Epson product to your wireless network. See the link below.
2. On your Android device, download the Mopria Print Service from Google Play.
Note: On some Samsung Galaxy devices, Mopria may come preinstalled.
3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service.
4. Connect your Android device to the same wireless network as your product.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
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