Epson WorkForce 500 Quick Guide

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Epson WorkForce 500 Series

™

Quick Guide

Basic Printing, Copying, Scanning, and Faxing

Maintaining Your All-in-One

Solving Problems

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Placing Originals for Copying, Scanning, or Faxing. . . . . . . . 7

Using the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Copying a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Copying a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Restoring, Cropping, or Copying Photos . . . . . . . . . . . . . . . . . . . . . . . . . 10

Faxing a Document or Photo. . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting a Phone or Answering Machine . . . . . . . . . . . . . . . . . . . . . . . 13

Setting Up Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing From Your Camera’s Memory Card . . . . . . . . . . . . . 22

Inserting Your Camera’s Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Printing From Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Scanning Multiple Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

2 Contents

Maintaining Your All-in-One . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Purchasing Epson Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Contents 3

Loading Paper

You can load up to 80 sheets of plain paper or Epson® Bright White Paper, or 100 sheets of Epson Presentation Paper Matte. Load Premium Presentation Paper Matte and most photo papers 20 sheets at a time. Load transfer paper and adhesive sheets one sheet at a time.

1. Open the paper support and extend the output tray.

2. Insert the paper, glossy or printable side up, short edge first, against the right side. Then slide the edge guide against the paper.

Always load paper short edge first, even for landscape printing. Load letterhead or pre-printed paper top edge first.

Note:

For details on paper and instructions on loading envelopes, see the on-screen Epson Information Center.

4 Loading Paper

Using Special Papers

Epson offers a wide array of high quality papers, making it easy to maximize the impact of your photos, presentations, and creative projects.

You can purchase genuine Epson ink and paper at Epson Supplies Central www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

Part

Paper name Size

Epson Bright White Paper Letter (8.5 × 11 inches) S041586 500 Epson Premium Presentation

Paper Matte

Epson Premium Presentation Paper Matte Double-sided

Epson Presentation Paper Matte Letter (8.5 x 11 inches) S041062 100

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy

Borderless 8 × 10 inches S041467 50 Letter (8.5 × 11 inches) S041257

Letter (8.5 × 11 inches) S041568 50

Legal (8.5 x 14 inches) S041067 100 Borderless 4 × 6 inches S042181

Borderless 5 × 7 inches S041945 20 Borderless 8 × 10 inches S041946 20 Letter (8.5 × 11 inches) S042175

Borderless 4 × 6 inches S041808

Borderless 5 × 7 inches S041464 20

number

S04218050100

S04217460100

S0421822550

S04172740100

Sheet count

Epson Premium Photo Paper Semi-gloss

Borderless 8 × 10 inches S041465 20 Letter (8.5 × 11 inches) S042183

S0416672550 Borderless 4 × 6 inches S041982 40 Letter (8.5 × 11 inches) S041331 20

Using Special Papers 5

Part

Paper name Size

Epson Photo Paper Glossy Borderless 4 × 6 inches S041809

number

S04203850100

Sheet count

Epson Photo Quality Selfadhesive Sheets

Epson Iron-on Cool Peel Transfer Paper

Letter (8.5 × 11 inches) S041141

S041649

S041271 A4 (8.3 × 11.7 inches) S041106 10

Letter (8.5 x 11 inches) S041153 10

20 50 100

6 Loading Paper

Placing Originals for Copying, Scanning, or Faxing

Before you copy, scan, or fax, place your documents or photos on the scanner glass (below) or in the Automatic Document Feeder (see page8).

Using the Scanner Glass

You can place two photos or a document up to letter-size (or A4) on the scanner glass to make color or black and white copies.

1. Open the document cover and place your original face-down on the scanner glass, with the top against the back left corner.

If you’re scanning 3 × 5- or 4 × 6-inch photos, you can place up to two at a time on the scanner glass. Place them at least 1/4 inch (5 mm) apart.

1/4 inch (5 mm)

2. Close the cover gently so you don’t move the original(s).

Placing Originals for Copying, Scanning, or Faxing 7

1/4 inch (5 mm)

Using the Automatic Document Feeder

You can place up to 30 letter-size sheets or 10 legal-size sheets in the Automatic Document Feeder.

1. Tap the originals on a flat surface to even the edges.

2. Move the edge guides aside.

3. Insert the originals face-up.

4. Slide the edge guides against the originals.

Note:

When you use the Copy function, letter-size paper is automatically selected for your printed copies. If you copy a legal-size document, the image will be cropped to fit lettersize paper.

8 Placing Originals for Copying, Scanning, or Faxing

Copying a Document or Photo

Once you’ve placed your originals on the scanner glass or in the Automatic Document Feeder (see page7), you can make color or black and white copies. See:

■ “Copying a Document” below

■ “Restoring, Cropping, or Copying Photos” on page10

Note:

To turn off the “beep” heard when you press a button, press Setup, select Maintenance, choose Beep, and select Off.

Copying a Document

1. Place your original(s) for copying (see page 7).

2. Load letter-size plain paper, Epson Bright White P aper, or Epson Presentation Paper Mat te.

3. Press the

4. Press

5. Press l or r to select

Copy button.

+ or – to select the number of copies you want.

Color or B&W (black and

white) copies.

Note:

Layout is automatically set to With Border when copying plain-paper documents.

6. To change any of the print settings displayed on the screen, press

■ To adjust the copy size, select Zoom and choose

either or

Menu and select your settings.

Actual (to select a percentage using + or –)

Auto Fit Page (to automatically size the

image to fit your paper).*

■ Select Plain Paper as the Paper Type.

Note:

Paper Size is automatically set to Letter.

Copying a Document or Photo 9

■ To change the copy quality, select Quality and choose Standard, Best,

Draft.*

■ To adjust the darkness or lightness of the copy, select Density and choose

a higher (darker) or lower (lighter) setting.

* Not available when you are copying from the Automatic Document Feeder.

7. After you finish selecting your settings, press

8. Press x

Settings

Note:

Do not pull out paper as it is printing; it ejects automatically.

Start to begin copying. To cancel copying, press y Stop/Clear

OK.

Restoring, Cropping, or Copying Photos

You can copy one or two photos onto 4 × 6-inch, 5 × 7-inch, or letter-size photo paper for instant photo reprints. You can also restore colors in faded photos, print with or without borders, convert photos to black and white, and crop your photos.

1. Place one or two photos on the scanner glass. Place them at least 1/4 inch (5 mm) apart.

2. Load 4 × 6-inch, 5 × 7-inch, or letter-size Epson photo paper in the sheet feeder.

3. Press the

4×6/5×7/Restore button.

4. Press

5. To turn on

OK.

Color Restoration to restore colors in faded photos as you copy,

press r and select

Restoration

On. (If your photo is not faded, do not turn on Color

10 Copying a Document or Photo

6. Press

OK.

7. Press

OK to prescan your photos. You see these settings:

8. Press l or r to view your photos. To print more than 1 copy of a photo, press

+ or – to select the number.

9. If you want to crop a photo and enlarge the resulting image area to fit onto your paper, press

■ To resize the image area, press + or – on the numeric keypad.

Display/Crop.

■ To move the image area, use the arrow buttons.

■ To check the zoomed image, press OK.

After you finish cropping, press

OK.

10. To change any of the print settings displayed on the screen, press select your settings.

Restoring, Cropping, or Copying Photos 11

Menu and

■ Select Paper Type and choose the type of paper you loaded.

Paper Type Paper Type setting

Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss

Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Photo Paper Epson Premium Presentation Paper Matte Matte

■ Select Pa p er Size and choose the size of paper you loaded.

Note:

Availability of options depends on the Paper Type setting you choose.

■ To print without borders, select Layout and then select Borderless. Or

With Border to print with white margins at the edges of your

select

Prem. Glossy

photos.

■ To adjust the amount of image expansion when printing borderless

photos, select

Note:

You may see white borders on your printed photo if you use the Min setting.

Expansion and choose Standard, Min, or Mid.

When you’re done changing the menu settings, press OK.

11. When you’re ready to copy, press x

Clear Settings

Start. To cancel copying, press y Stop/

Note:

Do not pull out paper as it is printing; it ejects automatically. When you scan with your computer, you can use additional options to transform faded,

dusty, or badly exposed photos into ones with true-to-life color and sharpness. See the on-screen User’s Guide for details.

12 Copying a Document or Photo

Faxing a Document or Photo

Your WorkForce 500 Series lets you send faxes by entering fax numbers or selecting entries from a speed dial list. Using the Automatic Document Feeder, you can fax up to 30 pages at a time.

See these sections:

■ “Connecting a Phone or Answering Machine” below

■ “Setting Up Fax Features” on page 14

■ “Sending a Fax” on page 19

■ “Receiving Faxes” on page 21

For more information on faxing and fax settings, see the on-screen Epson Information Center.

Connecting a Phone or Answering Machine

1. Connect the phone cable from the wall jack to the LINE port on the back of the WorkForce 500 Series.

LINE port EXT. port

Note:

If you’re connecting the WorkForce 500 Series to a DSL phone line, you must plug a DSL filter into the wall jack or you won’t be able to use the fax or telephone equipment as described below. Contact your DSL provider for the necessary filter.

Faxing a Document or Photo 13

2. To use a telephone or answering machine, you need a second phone cable. Connect one end of the cable to the telephone or answering machine, and connect the other end to the

EXT. port on the back of the WorkForce 500

Series (or to another wall jack on the same line).

If your answering machine is set to pick up on the fourth ring, you should set the WorkForce 500 Series to pick up on the fifth ring or later:

1. Press

2. Press l to select

3. Select

4. Select

5. Select the number of rings, then press

Setup.

Fax Settings, then press OK. Communication, then press OK. Rings to Answer, then press r.

OK. Select more than the number of

rings needed for the answering machine to pick up.

When you receive a call, if the other party is a fax and you pick up the phone or the answering machine answers, the WorkForce 500 Series automatically begins receiving the transmission. If the other party is a caller, the phone can be used as normal or a message can be left on the answering machine.

Note:

A phone or answering machine must be connected to the EXT. port for the WorkForce 500 Series to detect an incoming fax call when a phone is picked up. If a fax call comes in, and you pick up the phone without having a phone or answering machine connected to the EXT. port, the call will be disconnected when you hang up and the WorkForce 500 Series will not receive the fax.

Setting Up Fax Features

Before sending or receiving faxes, you may want to create a fax header, select your fax preferences, and set up a speed dial list of frequently used fax numbers.

■ “Entering Fax Header Information” on page 15

■ “Select Scan and Print Settings” on page16

■ “Setting Up a Speed Dial List” on page17

14 Faxing a Document or Photo

Note:

To change other settings or print fax reports, see the on-screen Epson Information Center.

To turn off the “beep” heard when you press a button, press

Maintenance, choose Beep, and select Off.

Setup, select

Entering Fax Header Information

Y ou should enter fax header information before sending faxes so that recipients can identify their source.

Note:

If you leave the WorkForce 500 Series unplugged for a long period of time, the date and time settings may get lost. See the on-screen Epson Information Center for instructions on setting the date and time.

Entering Your Sender Name

1. Press Setup.

2. Select

3. Select

4. Select

5. Use the numeric keypad to enter the header

Fax Settings, then press OK.

You see this screen:

Header & Time, then press OK. Fax Header, then press OK.

information (see page 16). You can enter up to 40 digits.

6. Press

OK. You return to the Header & Time menu.

Entering Your Phone Number

1. Select Your Phone Number from the Header & Time menu, then press number input screen.

2. Use the numeric keypad to enter your phone number (see page 16). You can enter up to 20 digits.

3. Press

OK. You return to the Header & Time menu.

OK. You see the phone

Setting Up Fax Features 15

Using the Keypad to Enter Numbers and Characters

Follow these guidelines to enter numbers and characters.

■ To move the cursor, add a space, or delete a character:

Button Function

l or r Moves the cursor to the left or right.

Auto Answer/Space Inserts a space and moves the cursor one

character to the right.

Speed Dial/Backspace Deletes a character and moves the cursor one

space to the left.

■ To enter a fax number, use the numeric keypad. Press Redial/Pause to insert

a pause symbol ( # button to type the + symbol when entering a phone number in international dialing format.

■ To enter characters, press Display/Crop to switch between uppercase,

lowercase, or numbers. Then use the numeric keypad to enter the characters indicated on the button. Press the button repeatedly, if necessary, until the character you want displays on the screen.

Press 1

symb to enter these characters: ! # % & ’ ( ) * + , – . / : ; = ? @ ~

–) when a brief pause is required during dialing. Use the

Select Scan and Print Settings

Use these settings to adjust the image quality of incoming and outgoing faxes, select the paper size loaded in your WorkForce 500 Series, select the size at which faxes are printed, and select when you want printed reports.

1. Press

2. Select

3. Select

16 Faxing a Document or Photo

Setup.

Fax Settings, then press OK.

You see this screen:

Scan & Print Setup, then press OK.

+ 36 hidden pages