Epson WorkForce 500 Quick Guide
Epson WorkForce 500 Series
™
Quick Guide
Basic Printing, Copying, Scanning, and Faxing
Maintaining Your All-in-One
Solving Problems
Contents
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing Originals for Copying, Scanning, or Faxing. . . . . . . . 7
Using the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Copying a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Copying a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Restoring, Cropping, or Copying Photos . . . . . . . . . . . . . . . . . . . . . . . . . 10
Faxing a Document or Photo. . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting a Phone or Answering Machine . . . . . . . . . . . . . . . . . . . . . . . 13
Setting Up Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printing From Your Camera’s Memory Card . . . . . . . . . . . . . 22
Inserting Your Camera’s Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing From Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Scanning Multiple Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2 Contents
Maintaining Your All-in-One . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Purchasing Epson Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Contents 3
Loading Paper
You can load up to 80 sheets of plain paper or Epson® Bright White Paper, or
100 sheets of Epson Presentation Paper Matte. Load Premium Presentation Paper
Matte and most photo papers 20 sheets at a time. Load transfer paper and adhesive
sheets one sheet at a time.
1. Open the paper support and extend the output tray.
2. Insert the paper, glossy or printable side up, short edge first, against the right
side. Then slide the edge guide against the paper.
Always load paper short edge first, even for landscape printing.
Load letterhead or pre-printed paper top edge first.
Note:
For details on paper and instructions on loading envelopes, see the
on-screen Epson Information Center.
4 Loading Paper
Using Special Papers
Epson offers a wide array of high quality papers, making it easy to maximize the
impact of your photos, presentations, and creative projects.
You can purchase genuine Epson ink and paper at Epson Supplies Central
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
SM
at
Part
Paper name Size
Epson Bright White Paper Letter (8.5 × 11 inches) S041586 500
Epson Premium Presentation
Paper Matte
Epson Premium Presentation
Paper Matte Double-sided
Epson Presentation Paper Matte Letter (8.5 x 11 inches) S041062 100
Epson Ultra Premium Photo
Paper Glossy
Epson Premium Photo Paper
Glossy
Borderless 8 × 10 inches S041467 50
Letter (8.5 × 11 inches) S041257
Letter (8.5 × 11 inches) S041568 50
Legal (8.5 x 14 inches) S041067 100
Borderless 4 × 6 inches S042181
Borderless 5 × 7 inches S041945 20
Borderless 8 × 10 inches S041946 20
Letter (8.5 × 11 inches) S042175
Borderless 4 × 6 inches S041808
Borderless 5 × 7 inches S041464 20
number
S04218050100
S04217460100
S0421822550
S04172740100
Sheet
count
Epson Premium Photo Paper
Semi-gloss
Borderless 8 × 10 inches S041465 20
Letter (8.5 × 11 inches) S042183
S0416672550
Borderless 4 × 6 inches S041982 40
Letter (8.5 × 11 inches) S041331 20
Using Special Papers 5
Part
Paper name Size
Epson Photo Paper Glossy Borderless 4 × 6 inches S041809
number
S04203850100
Sheet
count
Epson Photo Quality Selfadhesive Sheets
Epson Iron-on Cool Peel Transfer
Paper
Letter (8.5 × 11 inches) S041141
S041649
S041271
A4 (8.3 × 11.7 inches) S041106 10
Letter (8.5 x 11 inches) S041153 10
20
50
100
6 Loading Paper
Placing Originals for Copying, Scanning, or Faxing
Before you copy, scan, or fax, place your documents or photos on the scanner glass
(below) or in the Automatic Document Feeder (see page8).
Using the Scanner Glass
You can place two photos or a document up to letter-size (or A4) on the scanner
glass to make color or black and white copies.
1. Open the document cover and place your original face-down on the scanner
glass, with the top against the back left corner.
If you’re scanning 3 × 5- or 4 × 6-inch photos, you can place up to two at a
time on the scanner glass. Place them at least 1/4 inch (5 mm) apart.
1/4 inch (5 mm)
2. Close the cover gently so you don’t move the original(s).
Placing Originals for Copying, Scanning, or Faxing 7
1/4 inch (5 mm)
Using the Automatic Document Feeder
You can place up to 30 letter-size sheets or 10 legal-size sheets in the Automatic
Document Feeder.
1. Tap the originals on a flat surface to even the edges.
2. Move the edge guides aside.
3. Insert the originals face-up.
4. Slide the edge guides against the originals.
Note:
When you use the Copy function, letter-size paper is automatically selected for your
printed copies. If you copy a legal-size document, the image will be cropped to fit lettersize paper.
8 Placing Originals for Copying, Scanning, or Faxing
Copying a Document or Photo
Once you’ve placed your originals on the scanner glass or in the Automatic
Document Feeder (see page7), you can make color or black and white copies. See:
■ “Copying a Document” below
■ “Restoring, Cropping, or Copying Photos” on page10
Note:
To turn off the “beep” heard when you press a button, press Setup, select
Maintenance, choose Beep, and select Off.
Copying a Document
1. Place your original(s) for copying (see page 7).
2. Load letter-size plain paper, Epson Bright White P aper, or Epson Presentation
Paper Mat te.
3. Press the
4. Press
5. Press l or r to select
Copy button.
+ or – to select the number of copies you want.
Color or B&W (black and
white) copies.
Note:
Layout is automatically set to With Border when
copying plain-paper documents.
6. To change any of the print settings displayed on the
screen, press
■ To adjust the copy size, select Zoom and choose
either
or
Menu and select your settings.
Actual (to select a percentage using + or –)
Auto Fit Page (to automatically size the
image to fit your paper).*
■ Select Plain Paper as the Paper Type.
Note:
Paper Size is automatically set to Letter.
Copying a Document or Photo 9
■ To change the copy quality, select Quality and choose Standard, Best,
or
Draft.*
■ To adjust the darkness or lightness of the copy, select Density and choose
a higher (darker) or lower (lighter) setting.
* Not available when you are copying from the Automatic Document Feeder.
7. After you finish selecting your settings, press
8. Press x
Settings
Note:
Do not pull out paper as it is printing; it ejects automatically.
Start to begin copying. To cancel copying, press y Stop/Clear
.
OK.
Restoring, Cropping, or Copying Photos
You can copy one or two photos onto 4 × 6-inch, 5 × 7-inch, or letter-size photo
paper for instant photo reprints. You can also restore colors in faded photos, print
with or without borders, convert photos to black and white, and crop your photos.
1. Place one or two photos on the scanner glass. Place them at least 1/4 inch
(5 mm) apart.
2. Load 4 × 6-inch, 5 × 7-inch, or letter-size Epson photo paper in the sheet
feeder.
3. Press the
4×6/5×7/Restore button.
4. Press
5. To turn on
OK.
Color Restoration to restore colors in faded photos as you copy,
press r and select
Restoration
.)
On. (If your photo is not faded, do not turn on Color
10 Copying a Document or Photo
6. Press
OK.
7. Press
OK to prescan your photos. You see these settings:
8. Press l or r to view your photos. To print more than 1 copy of a photo, press
+ or – to select the number.
9. If you want to crop a photo and enlarge the resulting image area to fit onto
your paper, press
■ To resize the image area, press + or – on the numeric keypad.
Display/Crop.
■ To move the image area, use the arrow buttons.
■ To check the zoomed image, press OK.
After you finish cropping, press
OK.
10. To change any of the print settings displayed on the screen, press
select your settings.
Restoring, Cropping, or Copying Photos 11
Menu and
■ Select Paper Type and choose the type of paper you loaded.
Paper Type Paper Type setting
Epson Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Glossy Ultra Glossy
Epson Photo Paper Glossy Photo Paper
Epson Premium Presentation Paper Matte Matte
■ Select Pa p er Size and choose the size of paper you loaded.
Note:
Availability of options depends on the Paper Type setting you choose.
■ To print without borders, select Layout and then select Borderless. Or
With Border to print with white margins at the edges of your
select
Prem. Glossy
photos.
■ To adjust the amount of image expansion when printing borderless
photos, select
Note:
You may see white borders on your printed photo if you use the Min setting.
Expansion and choose Standard, Min, or Mid.
When you’re done changing the menu settings, press OK.
11. When you’re ready to copy, press x
Clear Settings
.
Start. To cancel copying, press y Stop/
Note:
Do not pull out paper as it is printing; it ejects automatically.
When you scan with your computer, you can use additional options to transform faded,
dusty, or badly exposed photos into ones with true-to-life color and sharpness. See the
on-screen User’s Guide for details.
12 Copying a Document or Photo
Faxing a Document or Photo
Your WorkForce 500 Series lets you send faxes by entering fax numbers or
selecting entries from a speed dial list. Using the Automatic Document Feeder,
you can fax up to 30 pages at a time.
See these sections:
■ “Connecting a Phone or Answering Machine” below
■ “Setting Up Fax Features” on page 14
■ “Sending a Fax” on page 19
■ “Receiving Faxes” on page 21
For more information on faxing and fax settings, see the on-screen Epson
Information Center.
Connecting a Phone or Answering Machine
1. Connect the phone cable from the wall jack to the LINE port on the back of
the WorkForce 500 Series.
LINE port
EXT. port
Note:
If you’re connecting the WorkForce 500 Series to a DSL phone line, you must plug
a DSL filter into the wall jack or you won’t be able to use the fax or telephone
equipment as described below. Contact your DSL provider for the necessary filter.
Faxing a Document or Photo 13
2. To use a telephone or answering machine, you need a second phone cable.
Connect one end of the cable to the telephone or answering machine, and
connect the other end to the
EXT. port on the back of the WorkForce 500
Series (or to another wall jack on the same line).
If your answering machine is set to pick up on the fourth ring, you should set the
WorkForce 500 Series to pick up on the fifth ring or later:
1. Press
2. Press l to select
3. Select
4. Select
5. Select the number of rings, then press
Setup.
Fax Settings, then press OK.
Communication, then press OK.
Rings to Answer, then press r.
OK. Select more than the number of
rings needed for the answering machine to pick up.
When you receive a call, if the other party is a fax and you pick up the phone or
the answering machine answers, the WorkForce 500 Series automatically begins
receiving the transmission. If the other party is a caller, the phone can be used as
normal or a message can be left on the answering machine.
Note:
A phone or answering machine must be connected to the EXT. port for the
WorkForce 500 Series to detect an incoming fax call when a phone is picked up. If a fax
call comes in, and you pick up the phone without having a phone or answering machine
connected to the EXT. port, the call will be disconnected when you hang up and the
WorkForce 500 Series will not receive the fax.
Setting Up Fax Features
Before sending or receiving faxes, you may want to create a fax header, select your
fax preferences, and set up a speed dial list of frequently used fax numbers.
■ “Entering Fax Header Information” on page 15
■ “Select Scan and Print Settings” on page16
■ “Setting Up a Speed Dial List” on page17
14 Faxing a Document or Photo
Note:
To change other settings or print fax reports, see the on-screen Epson Information
Center.
To turn off the “beep” heard when you press a button, press
Maintenance, choose Beep, and select Off.
Setup, select
Entering Fax Header Information
Y ou should enter fax header information before sending faxes so that recipients can
identify their source.
Note:
If you leave the WorkForce 500 Series unplugged for a long period of time, the date and
time settings may get lost. See the on-screen Epson Information Center for instructions
on setting the date and time.
Entering Your Sender Name
1. Press Setup.
2. Select
3. Select
4. Select
5. Use the numeric keypad to enter the header
Fax Settings, then press OK.
You see this screen:
Header & Time, then press OK.
Fax Header, then press OK.
information (see page 16). You can enter up to 40
digits.
6. Press
OK. You return to the Header & Time menu.
Entering Your Phone Number
1. Select Your Phone Number from the Header &
Time menu, then press
number input screen.
2. Use the numeric keypad to enter your phone
number (see page 16). You can enter up to 20 digits.
3. Press
OK. You return to the Header & Time menu.
OK. You see the phone
Setting Up Fax Features 15
Using the Keypad to Enter Numbers and Characters
Follow these guidelines to enter numbers and characters.
■ To move the cursor, add a space, or delete a character:
Button Function
l or r Moves the cursor to the left or right.
Auto Answer/Space Inserts a space and moves the cursor one
character to the right.
Speed Dial/Backspace Deletes a character and moves the cursor one
space to the left.
■ To enter a fax number, use the numeric keypad. Press Redial/Pause to insert
a pause symbol (
# button to type the + symbol when entering a phone number in international
dialing format.
■ To enter characters, press Display/Crop to switch between uppercase,
lowercase, or numbers. Then use the numeric keypad to enter the characters
indicated on the button. Press the button repeatedly, if necessary, until the
character you want displays on the screen.
Press 1
symb to enter these characters: ! # % & ’ ( ) * + , – . / : ; = ? @ ~
–) when a brief pause is required during dialing. Use the
Select Scan and Print Settings
Use these settings to adjust the image quality of incoming and outgoing faxes,
select the paper size loaded in your WorkForce 500 Series, select the size at which
faxes are printed, and select when you want printed reports.
1. Press
2. Select
3. Select
16 Faxing a Document or Photo
Setup.
Fax Settings, then press OK.
You see this screen:
Scan & Print Setup, then press OK.
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