Epson WorkForce 500 Series
™
Quick Guide
Basic Printing, Copying, Scanning, and Faxing
Maintaining Your All-in-One
Solving Problems
Contents
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing Originals for Copying, Scanning, or Faxing. . . . . . . . 7
Using the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Copying a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Copying a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Restoring, Cropping, or Copying Photos . . . . . . . . . . . . . . . . . . . . . . . . . 10
Faxing a Document or Photo. . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting a Phone or Answering Machine . . . . . . . . . . . . . . . . . . . . . . . 13
Setting Up Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printing From Your Camera’s Memory Card . . . . . . . . . . . . . 22
Inserting Your Camera’s Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing From Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Scanning Multiple Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2 Contents
Maintaining Your All-in-One . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Purchasing Epson Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Contents 3
Loading Paper
You can load up to 80 sheets of plain paper or Epson® Bright White Paper, or
100 sheets of Epson Presentation Paper Matte. Load Premium Presentation Paper
Matte and most photo papers 20 sheets at a time. Load transfer paper and adhesive
sheets one sheet at a time.
1. Open the paper support and extend the output tray.
2. Insert the paper, glossy or printable side up, short edge first, against the right
side. Then slide the edge guide against the paper.
Always load paper short edge first, even for landscape printing.
Load letterhead or pre-printed paper top edge first.
Note:
For details on paper and instructions on loading envelopes, see the
on-screen Epson Information Center.
4 Loading Paper
Using Special Papers
Epson offers a wide array of high quality papers, making it easy to maximize the
impact of your photos, presentations, and creative projects.
You can purchase genuine Epson ink and paper at Epson Supplies Central
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
SM
at
Part
Paper name Size
Epson Bright White Paper Letter (8.5 × 11 inches) S041586 500
Epson Premium Presentation
Paper Matte
Epson Premium Presentation
Paper Matte Double-sided
Epson Presentation Paper Matte Letter (8.5 x 11 inches) S041062 100
Epson Ultra Premium Photo
Paper Glossy
Epson Premium Photo Paper
Glossy
Borderless 8 × 10 inches S041467 50
Letter (8.5 × 11 inches) S041257
Letter (8.5 × 11 inches) S041568 50
Legal (8.5 x 14 inches) S041067 100
Borderless 4 × 6 inches S042181
Borderless 5 × 7 inches S041945 20
Borderless 8 × 10 inches S041946 20
Letter (8.5 × 11 inches) S042175
Borderless 4 × 6 inches S041808
Borderless 5 × 7 inches S041464 20
number
S04218050100
S04217460100
S0421822550
S04172740100
Sheet
count
Epson Premium Photo Paper
Semi-gloss
Borderless 8 × 10 inches S041465 20
Letter (8.5 × 11 inches) S042183
S0416672550
Borderless 4 × 6 inches S041982 40
Letter (8.5 × 11 inches) S041331 20
Using Special Papers 5
Part
Paper name Size
Epson Photo Paper Glossy Borderless 4 × 6 inches S041809
number
S04203850100
Sheet
count
Epson Photo Quality Selfadhesive Sheets
Epson Iron-on Cool Peel Transfer
Paper
Letter (8.5 × 11 inches) S041141
S041649
S041271
A4 (8.3 × 11.7 inches) S041106 10
Letter (8.5 x 11 inches) S041153 10
20
50
100
6 Loading Paper
Placing Originals for Copying, Scanning, or Faxing
Before you copy, scan, or fax, place your documents or photos on the scanner glass
(below) or in the Automatic Document Feeder (see page8).
Using the Scanner Glass
You can place two photos or a document up to letter-size (or A4) on the scanner
glass to make color or black and white copies.
1. Open the document cover and place your original face-down on the scanner
glass, with the top against the back left corner.
If you’re scanning 3 × 5- or 4 × 6-inch photos, you can place up to two at a
time on the scanner glass. Place them at least 1/4 inch (5 mm) apart.
1/4 inch (5 mm)
2. Close the cover gently so you don’t move the original(s).
Placing Originals for Copying, Scanning, or Faxing 7
1/4 inch (5 mm)
Using the Automatic Document Feeder
You can place up to 30 letter-size sheets or 10 legal-size sheets in the Automatic
Document Feeder.
1. Tap the originals on a flat surface to even the edges.
2. Move the edge guides aside.
3. Insert the originals face-up.
4. Slide the edge guides against the originals.
Note:
When you use the Copy function, letter-size paper is automatically selected for your
printed copies. If you copy a legal-size document, the image will be cropped to fit lettersize paper.
8 Placing Originals for Copying, Scanning, or Faxing
Copying a Document or Photo
Once you’ve placed your originals on the scanner glass or in the Automatic
Document Feeder (see page7), you can make color or black and white copies. See:
■ “Copying a Document” below
■ “Restoring, Cropping, or Copying Photos” on page10
Note:
To turn off the “beep” heard when you press a button, press Setup, select
Maintenance, choose Beep, and select Off.
Copying a Document
1. Place your original(s) for copying (see page 7).
2. Load letter-size plain paper, Epson Bright White P aper, or Epson Presentation
Paper Mat te.
3. Press the
4. Press
5. Press l or r to select
Copy button.
+ or – to select the number of copies you want.
Color or B&W (black and
white) copies.
Note:
Layout is automatically set to With Border when
copying plain-paper documents.
6. To change any of the print settings displayed on the
screen, press
■ To adjust the copy size, select Zoom and choose
either
or
Menu and select your settings.
Actual (to select a percentage using + or –)
Auto Fit Page (to automatically size the
image to fit your paper).*
■ Select Plain Paper as the Paper Type.
Note:
Paper Size is automatically set to Letter.
Copying a Document or Photo 9
■ To change the copy quality, select Quality and choose Standard, Best,
or
Draft.*
■ To adjust the darkness or lightness of the copy, select Density and choose
a higher (darker) or lower (lighter) setting.
* Not available when you are copying from the Automatic Document Feeder.
7. After you finish selecting your settings, press
8. Press x
Settings
Note:
Do not pull out paper as it is printing; it ejects automatically.
Start to begin copying. To cancel copying, press y Stop/Clear
.
OK.
Restoring, Cropping, or Copying Photos
You can copy one or two photos onto 4 × 6-inch, 5 × 7-inch, or letter-size photo
paper for instant photo reprints. You can also restore colors in faded photos, print
with or without borders, convert photos to black and white, and crop your photos.
1. Place one or two photos on the scanner glass. Place them at least 1/4 inch
(5 mm) apart.
2. Load 4 × 6-inch, 5 × 7-inch, or letter-size Epson photo paper in the sheet
feeder.
3. Press the
4×6/5×7/Restore button.
4. Press
5. To turn on
OK.
Color Restoration to restore colors in faded photos as you copy,
press r and select
Restoration
.)
On. (If your photo is not faded, do not turn on Color
10 Copying a Document or Photo
6. Press
OK.
7. Press
OK to prescan your photos. You see these settings:
8. Press l or r to view your photos. To print more than 1 copy of a photo, press
+ or – to select the number.
9. If you want to crop a photo and enlarge the resulting image area to fit onto
your paper, press
■ To resize the image area, press + or – on the numeric keypad.
Display/Crop.
■ To move the image area, use the arrow buttons.
■ To check the zoomed image, press OK.
After you finish cropping, press
OK.
10. To change any of the print settings displayed on the screen, press
select your settings.
Restoring, Cropping, or Copying Photos 11
Menu and
■ Select Paper Type and choose the type of paper you loaded.
Paper Type Paper Type setting
Epson Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Glossy Ultra Glossy
Epson Photo Paper Glossy Photo Paper
Epson Premium Presentation Paper Matte Matte
■ Select Pa p er Size and choose the size of paper you loaded.
Note:
Availability of options depends on the Paper Type setting you choose.
■ To print without borders, select Layout and then select Borderless. Or
With Border to print with white margins at the edges of your
select
Prem. Glossy
photos.
■ To adjust the amount of image expansion when printing borderless
photos, select
Note:
You may see white borders on your printed photo if you use the Min setting.
Expansion and choose Standard, Min, or Mid.
When you’re done changing the menu settings, press OK.
11. When you’re ready to copy, press x
Clear Settings
.
Start. To cancel copying, press y Stop/
Note:
Do not pull out paper as it is printing; it ejects automatically.
When you scan with your computer, you can use additional options to transform faded,
dusty, or badly exposed photos into ones with true-to-life color and sharpness. See the
on-screen User’s Guide for details.
12 Copying a Document or Photo
Faxing a Document or Photo
Your WorkForce 500 Series lets you send faxes by entering fax numbers or
selecting entries from a speed dial list. Using the Automatic Document Feeder,
you can fax up to 30 pages at a time.
See these sections:
■ “Connecting a Phone or Answering Machine” below
■ “Setting Up Fax Features” on page 14
■ “Sending a Fax” on page 19
■ “Receiving Faxes” on page 21
For more information on faxing and fax settings, see the on-screen Epson
Information Center.
Connecting a Phone or Answering Machine
1. Connect the phone cable from the wall jack to the LINE port on the back of
the WorkForce 500 Series.
LINE port
EXT. port
Note:
If you’re connecting the WorkForce 500 Series to a DSL phone line, you must plug
a DSL filter into the wall jack or you won’t be able to use the fax or telephone
equipment as described below. Contact your DSL provider for the necessary filter.
Faxing a Document or Photo 13
2. To use a telephone or answering machine, you need a second phone cable.
Connect one end of the cable to the telephone or answering machine, and
connect the other end to the
EXT. port on the back of the WorkForce 500
Series (or to another wall jack on the same line).
If your answering machine is set to pick up on the fourth ring, you should set the
WorkForce 500 Series to pick up on the fifth ring or later:
1. Press
2. Press l to select
3. Select
4. Select
5. Select the number of rings, then press
Setup.
Fax Settings, then press OK.
Communication, then press OK.
Rings to Answer, then press r.
OK. Select more than the number of
rings needed for the answering machine to pick up.
When you receive a call, if the other party is a fax and you pick up the phone or
the answering machine answers, the WorkForce 500 Series automatically begins
receiving the transmission. If the other party is a caller, the phone can be used as
normal or a message can be left on the answering machine.
Note:
A phone or answering machine must be connected to the EXT. port for the
WorkForce 500 Series to detect an incoming fax call when a phone is picked up. If a fax
call comes in, and you pick up the phone without having a phone or answering machine
connected to the EXT. port, the call will be disconnected when you hang up and the
WorkForce 500 Series will not receive the fax.
Setting Up Fax Features
Before sending or receiving faxes, you may want to create a fax header, select your
fax preferences, and set up a speed dial list of frequently used fax numbers.
■ “Entering Fax Header Information” on page 15
■ “Select Scan and Print Settings” on page16
■ “Setting Up a Speed Dial List” on page17
14 Faxing a Document or Photo
Note:
To change other settings or print fax reports, see the on-screen Epson Information
Center.
To turn off the “beep” heard when you press a button, press
Maintenance, choose Beep, and select Off.
Setup, select
Entering Fax Header Information
Y ou should enter fax header information before sending faxes so that recipients can
identify their source.
Note:
If you leave the WorkForce 500 Series unplugged for a long period of time, the date and
time settings may get lost. See the on-screen Epson Information Center for instructions
on setting the date and time.
Entering Your Sender Name
1. Press Setup.
2. Select
3. Select
4. Select
5. Use the numeric keypad to enter the header
Fax Settings, then press OK.
You see this screen:
Header & Time, then press OK.
Fax Header, then press OK.
information (see page 16). You can enter up to 40
digits.
6. Press
OK. You return to the Header & Time menu.
Entering Your Phone Number
1. Select Your Phone Number from the Header &
Time menu, then press
number input screen.
2. Use the numeric keypad to enter your phone
number (see page 16). You can enter up to 20 digits.
3. Press
OK. You return to the Header & Time menu.
OK. You see the phone
Setting Up Fax Features 15
Using the Keypad to Enter Numbers and Characters
Follow these guidelines to enter numbers and characters.
■ To move the cursor, add a space, or delete a character:
Button Function
l or r Moves the cursor to the left or right.
Auto Answer/Space Inserts a space and moves the cursor one
character to the right.
Speed Dial/Backspace Deletes a character and moves the cursor one
space to the left.
■ To enter a fax number, use the numeric keypad. Press Redial/Pause to insert
a pause symbol (
# button to type the + symbol when entering a phone number in international
dialing format.
■ To enter characters, press Display/Crop to switch between uppercase,
lowercase, or numbers. Then use the numeric keypad to enter the characters
indicated on the button. Press the button repeatedly, if necessary, until the
character you want displays on the screen.
Press 1
symb to enter these characters: ! # % & ’ ( ) * + , – . / : ; = ? @ ~
–) when a brief pause is required during dialing. Use the
Select Scan and Print Settings
Use these settings to adjust the image quality of incoming and outgoing faxes,
select the paper size loaded in your WorkForce 500 Series, select the size at which
faxes are printed, and select when you want printed reports.
1. Press
2. Select
3. Select
16 Faxing a Document or Photo
Setup.
Fax Settings, then press OK.
You see this screen:
Scan & Print Setup, then press OK.
4. Adjust any of the following settings:
Setting and options Description
Resolution
Standard
Fine
Photo
Contrast
–4 to +4
Paper Size
Letter (default)
Legal
A4
Auto Reduction
Off
On
Last Trans.
Off
On Error (default)
On Send
Sets the scan resolution of outgoing faxes and
the print quality of received faxes.
Sets the contrast when sending and receiving
faxes.
Indicates the size of paper loaded in the
WorkForce 500 Series.
Indicates whether large incoming faxes are
reduced to fit on the selected Paper Size (On), or
printed at their original size on multiple sheets
(Off).
Indicates when the WorkForce 500 Series prints
a report on the last transmitted fax. Select Off to
turn off report printing, On Error to print reports
only when an error occurs, or On Send to print
reports for every fax you send.
Setting Up a Speed Dial List
You can create a speed dial list of up to 60 fax numbers so you can quickly select
them for faxing. You can also print the list for easy reference (see page 18).
Creating a Speed Dial List
1. Press Setup.
2. Select
Fax Settings, then press OK. You see this screen:
Setting Up Fax Features 17
3. Select Speed Dial Setup, then press OK.
4. Select
Add Entry, then press OK. You see the list of available entries.
Note:
To edit or delete an entry from an existing list, select Edit Entry or Delete Entry
instead.
5. Select or type the number of the speed dial entry you want to add, then press
OK.
6. Use the numeric keypad to enter the fax number (see page 16), then press
OK.
7. Use the numeric keypad to enter a name to identify the speed dial entry (see
page 16), then press
8. If you want to add another speed dial entry, select
OK. You return to the Speed Dial Setup menu.
Add Entry and repeat the
steps above.
Printing Your Speed Dial List
To print your speed dial list, follow these steps:
1. Press the
2. Press
3. Select
4. Make sure letter-size paper is loaded in the WorkForce 500 Series, then press
x
Fax button.
Display/Crop to view the Fax Reports screen.
Speed Dial and press OK.
Start to print your list.
18 Faxing a Document or Photo
Sending a Fax
You can send a fax by manually entering a fax number (as described below), by
redialing the previous fax number, or selecting an entry from your speed dial list.
1. Place your original(s) for faxing (see page7).
2. Press the
Fax button.
3. Use the numeric keypad to enter the fax number.
You can enter up to 64 digits.
Note:
T o dial the number using your telephone, by redialing, or
by selecting from your speed dial list, see page 20.
4. Press .
5. Select
Color or B&W.
Note:
If the recipient’s fax machine prints only in black and white, your fax is
automatically sent in black and white even if you select Color.
6. Press OK, if desired, to see a summary of your fax transmission settings.
7. Press x
To cancel faxing, press y
Start to send your fax.
Stop/Clear Settings.
If you are scanning with the Automatic Document Feeder, your document is
automatically scanned and faxed.
If you placed your document on the scanner glass, you see this screen after the
first page is scanned:
Sending a Fax 19
If you need to fax additional pages, place your original on the scanner glass or
in the Automatic Document Feeder . Then press
need to fax another page, press
Note:
If the fax number is busy, you see a redialing message and the
WorkForce 50 0 Series redials after one minute. To redial imme diately, press
Redial/Pause.
Back. Your document is faxed.
OK to continue. If you do not
Other Ways to Dial a Fax Number
In addition to manual transmission, here are some other ways you can enter a fax
number:
■ If you’ve connected a telephone to the WorkForce
500 Series, you can dial the fax number from the
phone. When you see the screen at right, select
Send, then press OK.
Note:
Don’t hang up the phone until you begin transmitting
the fax.
To select a speed dial entry, press Speed Dial/
■
Backspace
dial entry you want to use, then press
. Select or type the number of the speed
OK.
■ To redial the last fax number you used, press Redial/
Pause
. The last fax number is displayed on the
screen.
■ Press Menu and select Fax Delay to specify a different time to send your fax.
(You cannot send or receive any faxes until the delayed fax has been sent or
cancelled.)
■ Press Menu and select Fax Mode to select Polling mode to receive a fax from
another fax machine to which you have dialed (such as a fax information
service). Change the setting back to
Sending when you’re finished.
20 Faxing a Document or Photo
Receiving Faxes
Before receiving faxes, make sure you load plain paper and select the Paper Size
setting that matches the size of paper you’ve loaded (see page 16). If the incoming
fax pages are larger than the paper size you loaded, the fax size is reduced to fit or
printed on multiple pages, depending on the
select.
Automatic Reduction setting you
If you run out of paper during printing, you see the error message
Load more paper and press the x
To receive faxes automatically , make sure the
turn it on, press the
Note:
To change the number of rings before the WorkForce 500 Series answers, see
page 14.
Auto Answer/Space button.
Start button to continue.
Auto Answer light is turned on. To
Auto Answer light
Paper out.
To receive faxes manually, turn off the Auto Answer light and follow these steps:
1. When your telephone rings, lift the phone off the hook. You see this screen:
2. Press r to select
3. If you want to receive the fax, press the x
Receive, then press OK.
Start button.
4. After all the pages are received, you see the screen shown above. Replace the
phone on the hook.
Receiving Faxes 21
Printing From Your Camera’s Memory Card
The W orkF orce 500 Series lets you print photos dir ectly from your digital camera’s
memory card. You can also print photos using an index sheet or your camera’s
™
DPOF
connecting your camera directly. See the on-screen Epson Information Center.
Inserting Your Camera’s Memory Card
1. Insert the card into the correct slot, as shown. Insert just one card at a time.
settings, or transfer files to and from the card. You can also print by
The memory card access light flashes, then stays on.
Left slot: Right slot:
Memory card
access light
TM
SD
TM
SDHC
miniSDTM*
miniSDHC*
microSD*
microSDHC*
MultiMediaCard
Memory Stick
Memory Stick DuoTM*
Memory Stick Micro
Memory Stick PRO
Memory Stick PRO DuoTM*
MagicGate
MagicGate Memory Stick DuoTM*
xD-Picture Card
xD-Picture Card Type H
xD-Picture Card Type M
TM
TM
TM
TM
TM
Memory Stick
TM
CompactFlash
Microdrive
22 Printing From Your Camera’s Memory Card
®
TM
* Adapter required
The image files on your card must meet these requirements:
File format JPEG with the Exif version 2.21 standard
Image size 80 × 80 pixels to 9200 × 9200 pixels
Number of files Up to 999
2. To remove the card, make sure the memory card access light is not flashing,
then pull the card straight out of its slot.
Caution:
Do not remove the card or turn off the WorkForce 500 Series while the memory
card access light is flashing; you may lose data on the card.
Selecting Photos From the Screen
1. Load Epson photo paper. See page5 for a list.
2. Press the
3. Press l or r to select
Memory Card button.
View and Print Photos.
4. Press OK.
5. Press l or r to move through your photos and
display the one that you want to print.
6. Press
7. To crop the photo, press the
+ to select the number of copies you want of that photo.
Display/Crop button and see page 11 for
instructions.
8. Press l or r to view other photos, select the number of copies, and crop, if
desired.
9. To print borderless photos on 4 × 6-inch Epson Premium Photo Paper Glossy
or Semi-gloss, press x
Start.
To change your paper type or any of the other print
settings, press
OK. (See page 12 for a list of paper types.)
10. Press x
press y
Menu. Select your settings and press
Start to start printing. To cancel printing,
Stop/Clear Settings.
Inserting Your Camera’s Memory Card 23
Printing From Your Computer
This section describes the basic steps for printing a photo or document stored on
your Windows
®
or Macintosh® computer. For detailed instructions on printing,
see the on-screen Epson Information Center.
Before you start, make sure you’ve installed your printer software and connected
the WorkForce 500 Series to your computer as described on the Start Here sheet.
Tip:
It’s a good idea to check for updates to your WorkForce 500 Series software.
See page 38 for instructions.
Printing in Windows
1. Open a photo or document in an application.
2. Open the File menu and select
Print. You see a window like this one:
Select EPSON Stylus
WorkForce 500 Series
Click here to open
your printer software
3. Select
EPSON WorkForce 500 Series, then click the Preferences or
Properties button.
Note:
If you see a Setup, Printer, or Options button, click it. Then click Preferences or
Properties on the next screen.
24 Printing From Your Computer
4. On the Main tab, select the basic print settings. Make sure you choose the
correct paper
Select the type of
document you’re
printing (choose
Photo or Best
Photo for photos)
Select your
paper Type
Select your
paper Size
Note:
For quick access to the most common settings, click the Shortcuts tab and select
one of the presets. You can create your own presets by clicking the Save Settings
button on the Advanced tab. For details, see your on-screen Epson Information
Center.
Type setting for the paper you are using (see page 30).
Click here for
borderless photos
Select your
document or photo
Orientation
5. To improve the color, contrast, and sharpness of photos, select Fix Photo.
6. To reduce or remove red-eye effects in photos, select
Fix Red-Eye.
7. If you want to reduce or enlarge your printout, or print double-sided, click the
Page Layout tab and select settings as necessary.
8. For more printing options, click the
Note:
For more information about print settings, click Help or see your on-screen Epson
Information Center.
Advanced tab.
9. Click OK to save your settings.
Printing in Windows 25
10. Click OK or Print to start printing. This window appears and shows the
progress of your print job.
Check ink
cartridge status
Printing With a Macintosh
See the section below for your Mac operating system.
Mac OS X 10.5
1. Open a photo or document in an application.
2. Open the
3. Select
®
File menu and select Print.
EPSON WorkForce 500 as the Printer setting.
Select EPSON WorkForce 500
Cancel
printing
Click to expand
4. Click d to expand the Print window, if necessary.
26 Printing From Your Computer
5. Select the basic page setup options. For borderless photos, choose a
Paper Size setting with a Sheet Feeder - Borderless option.
Note:
If the setting you want isn’t shown (for example, Scale), check for it in your
application before printing. Or check for it in the settings for your application at the
bottom of this window. (If you’re printing from Preview, you see the settings
shown below.)
Copy and
page settings
Application
settings
6. Choose Print Settings from the pop-up menu, then select the following print
settings:
Pop-up menu
Select your Media Type
(see page 30)
Select Color or Black Ink
Only output
Select higher quality or
faster printing (if available)
Select Automatic mode
Printing With a Macintosh 27
7. Choose any other printing options you may need from the pop-up menu.
See the on-screen Epson Information Center for details.
Note:
To reduce or remove red-eye effects in photos, choose Extension Settings from
the pop-up menu and select Fix Red-Eye.
8. Click Print.
9. To monitor your print job, click the printer icon in the dock. Select your
print job, then select an option to cancel, pause, or resume printing, if
necessary.
Cancel
printing
Pause or
resume
printing
Select the
print job
Mac OS X 10.3 and 10.4
1. Open a photo or document in an application.
2. Select
3. Click
28 Printing From Your Computer
Page Setup from the File menu. Select the following settings:
For borderless photos, choose a
Sheet Feeder - Borderless option in the
Paper Size list for your paper size.
OK to close the Page Setup window.
Select WorkForce 500
Select your Paper Size
Select your document
or image orientation
4. Select
Print from the File menu. You see a window like this one:
Select your printer
Select Print Settings
5. Choose
Print Settings from the pop-up menu, and select the following print
settings, as necessary:
Pop-up menu
Select your paper type
(see page 30)
Select Color or Black Ink
Only
Select higher quality or
faster printing (if available)
Select Automatic mode
Note:
In certain programs, you may need to select Advanced before you can select Print
Settings. For more information about printer settings, click the ? button.
6. Click the Advanced button to change additional settings.
Note:
For more information on advanced settings click
?.
7. Choose any other printing options you may need from the pop-up menu.
See the on-screen Epson Information Center for details.
8. Click
Print.
Printing With a Macintosh 29
9. To monitor your print job, click the printer icon in the dock (or click the
Print Center icon and double-click
Cancel
printing
Pause or
resume
printing
Select the
print job
WorkForce 500 on the next screen).
Selecting the Correct Paper Type
Select the correct Type (see page 25) or Media Type (see page 29) setting in your
printer software. This tells the WorkF orce 500 Series what kind of paper you’re
using, so the ink coverage can be adjusted accordingly.
For this paper/media Select this setting
Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte
Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
Epson Photo Paper Glossy Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-gloss
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte
Double-sided
Epson Photo Quality Self-adhesive Sheets
Epson Iron-on Cool Peel Transfer Paper
Envelopes Envelope
Plain Paper/Bright White Paper
Premium Presentation Paper Matte
30 Printing From Your Computer
Scanning Multiple Pages
You can scan a document and save it on your computer in PDF or another format.
With the Automatic Document Feeder, you can scan up to 30 pages at a time.
Note:
For detailed scanning instructions, see the on-screen Epson Information Center.
1. Place your document in the Automatic Document Feeder (see page 8).
2. Do one of the following to start Epson Scan:
■ Windows: Double-click the EPSON Scan icon on your desktop.
■ Macintosh: Double-click EPSON Scan in the Applications folder.
3. Select
4. Select the
5. Select
6. Select the
7. Select the scanning
Office Mode in the upper right.
Image Type.
Auto Detect or ADF (Automatic
Document Feeder) as the
Source
Orientation on the scanner.
setting.
Size of the originals and their
Document
Resolution based
on how you will use the scanned image:
■ E-mail, view on a computer screen, or post on the web: 96 to 150 dpi
■ Print or convert to editable text (OCR): 300 dpi
■ Fax: 200 dpi
8. Click the
Preview button to scan and eject the first page. Place the page back
on top of the other pages and reload them in the feeder.
9. If desired, draw a marquee (or box) around the area you want to scan in the
Preview window. Adjust the image quality, if necessary.
10. Click
Scan and select the name, location, and format (such as PDF) for your
scanned document.
To open the file, double-click it in Windows Explorer or Macintosh Finder.
Scanning Multiple Pages 31
Maintaining Your All-in-One
Follow the steps here to check and clean the print head, and replace ink cartridges.
To align the print head, if necessary, see the on-screen Epson Information Center.
Checking the Print Head Nozzles
If your printouts are faint or have gaps in them, the print head nozzles may be
clogged. Follow these steps to check the print head nozzles:
1. Load letter-size plain paper in the sheet feeder.
2. Press the
3. Press
4. Select
5. Press x
6. Check the nozzle check pattern that prints to see if there are gaps in the lines.
7. If there are no gaps, press
If there are gaps or the pattern is faint, press x
See page 33 for details.
Setup button.
r to select Maintenance and press OK.
Nozzle Check and press OK.
Start.
Nozzles
are clean
Nozzles need
cleaning
OK to continue printing.
Start to clean the print head.
32 Maintaining Your All-in-One
Cleaning the Print Head
If print quality has declined and the nozzle check indicates clogged nozzles, you
can clean the print head. Print head cleaning uses ink, so clean it only if necessary.
Note:
You cannot clean the print head if an ink cartridge is expended, and may not be able to
clean it when a cartridge is low. You must replace the cartridge first (see page 36).
1. Load letter-size plain paper in the sheet feeder.
2. Press the
3. Select
4. Select
5. Press x
Setup button.
Maintenance and press OK.
Head Cleaning and press OK.
Start.
Cleaning lasts around 1 minute. When it’s finished, you see a message on the
display screen.
Caution:
Never turn off the printer during a cleaning cycle or you may damage it.
6. Press x Start to run a nozzle check and confirm that the print head is clean.
Note:
If you don’t see any improvement after cleaning the print head three times, turn off
your WorkForce 500 Series and wait at least six hours to let any dried ink soften. Then
try printing again.
If you do not use your WorkForce 500 Series often, it is a good idea to print a few pages
at least once a month to maintain good print quality.
Cleaning the Print Head 33
Checking the Ink Cartridge Status
Your WorkForce 500 Series will let you know when an ink cartridge is low or
expended by displaying a message on its display screen or your computer. You
cannot print or copy when an ink cartridge is expended even if the other cartridges
are not expended. Replace any expended cartridges before printing or copying.
Note:
If you have installed a High Capacity (68) ink cartridge, the error message on your
screen may show it as 69. This is not a problem, however, because the WorkForce 500
Series recognizes that it is actually a High Capacity cartridge.
To check ink cartridge status from the display screen
anytime, follow these steps:
1. Press the
2. Select
Setup button.
Ink Levels and press OK.
3. A cartridge marked with is getting low on ink.
See page 36 to replace the cartridge, if necessary.
A window may appear on your computer screen when you try to print when ink is
low. This window can optionally display ink offers and other updates retrieved
from an Epson website. On a Windows computer that is connected to the
Internet, you may see a screen asking if you want to rece iv e the s e Epson offers the
first time you try to print when ink is low. Click
Note:
To disable checking for ink offers or updates from Epson, see the instructions in your
on-screen Epson Information Center.
Accept or Decline.
34 Maintaining Your All-in-One
Purchasing Epson Ink Cartridges
You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
Use the following list when you order or purchase new ink cartridges:
Part number
Ink color High Capacity
Black 69 68
Cyan 69 68
Magenta 69 68
Yellow 69 68
Note:
The 68 High Capacity color ink cartridges are available only online.
We recommend that you use genuine Epson cartridges and do not refill them. The use
of other products may affect your print quality and could result in printer damage.
Yields vary considerably based on images printed, print settings, paper type, frequency
of use, and temperature. For print quality , a small amount of ink remains in the cartridge
after the “replace cartridge” indicator comes on. The printer ships with full cartridges
and part of the ink from the first cartridges is used for priming the printer.
For best printing results, use up a cartridge within six months of opening the package.
Store ink cartridges in a cool, dark place. If you bring them inside from out in the cold,
allow them to warm up to room temperature for at least 3 hours before using them.
Purchasing Epson Ink Cartridges 35
Replacing Ink Cartridges
Make sure you have a new ink cartridge before you begin. You must install new
cartridges immediately after removing the old ones.
Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are
vacuum packed to maintain reliability.
Leave the expended cartridge(s) installed until you have obtained a replacement, or the
ink remaining in the print head nozzles may dry out.
1. Turn on the WorkForce 500 Series.
If a cartridge is low or expended, you see a message
on the display screen. Note which cartridges need to
be replaced and press
High Capacity ink cartridge—68—the message on
your screen may show it as 69.)
If you’re replacing a cartridge before you see a
message on the display screen, press the
button, select
Cartridge
Maintenance, and press OK. Then select Change Ink
and press OK.
2. Open the scanner, then open the cartridge cover.
OK. (If you have installed a
Setup
3. Squeeze the tab on the cartridge and lift it up.
Dispose of it carefully. Do not take the used
cartridge apart or try to refill it.
Warning:
If ink gets on your hands, wash them thoroughly with
soap and water. If ink gets into your eyes, flush them
immediately with water. Keep ink cartridges out of
the reach of children.
36 Maintaining Your All-in-One
4. Shake the cartridge several times,
then remove it from the package.
Do not to touch the green chip on
the side.
5. Remove the yellow tape from the
bottom of the ink cartridge.
Caution:
Do not remove any other labels or seals, or ink will leak.
6. Insert the new ink cartridge into the holder and push it down until it clicks
into place.
7. Once you replace all the cartridges that need replacing, close the cartridge
cover and push it down until it clicks into place.
8. Close the scanner.
9. Press
OK to begin charging the ink. This takes about 2 minutes. When you
see a completion message on the display screen, ink charging is finished.
Caution:
To conserve ink, never turn off the WorkForce 500 Series while ink is charging. If you
see an ink replacement message on the display screen, press
the cartridges securely.
If you remove a low or expended ink cartridge, you cannot reinstall and use the
cartridge.
OK and press down all
Replacing Ink Cartridges 37
Solving Problems
Check the messages on the display screen to diagnose the cause of most problems.
You can also check the basic troubleshooting suggestions (beginning below) or see
the on-screen Epson Information Center for more det a i le d hel p.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website
for free updates to your WorkForce 500 Series software. Open
your on-screen Epson Information Center and select
the Latest Software
epson.com/support (U.S.) or epson.ca (Canada).
or visit Epson’s support website at
Download
With Windows, you can select
printer settings window. You can also click
Programs, select EPSON, and click EPSON WorkForce 500 Series Driver
Update
Scanner Driver Update
. Also select EPSON Scan and click EPSON WorkForce 500 Series
Driver Update on the Maintenance tab in the
or Start, select All Programs or
.
Problems and Solutions
Check the solutions below if you’re having trouble using your all-in-one.
Note:
If the screen is dark, the WorkForce 500 Series is in sleep mode to save power. Press
any button (except the P On button) to wake it up.
Printing and Copying Problems
■ Make sure your paper is loaded printable side up (usually the whiter, brighter,
or glossy side). Load it short edge first, and against the right edge guide. Don’t
load paper above the arrow mark inside the guide.
38 Solving Problems
■ Make sure the type of paper you loaded matches the paper size and paper type
settings on the control panel when copying (see page 12), when faxing (see
page 21), or in your printer software (seepage 30).
■ Use the Automatic Document Feeder to fax or scan legal-size documents, but
not to copy them. Letter-size paper is automatically selected for copying. If
you copy a legal-size document, your image will be cropped.
■ Make sure your original is positioned against the back left corner of the
scanner glass. If the edges are cropped, move your original away from the
edges slightly.
Paper Feeding Problems
If paper doesn’t feed correctly when printing, remove the paper and flip through
the stack to separate the sheets. Reload the paper against the right side and slide
the edge guide against it. Do not load too many sheets at once (see page 4).
If paper has jammed:
1. Press x
Start to eject the jammed paper.
2. If paper is still jammed, gently pull it out from the output tray or sheet feeder.
3. If paper is stuck inside, press the P
On button to turn off the printer. Then
lift the scanner, remove the jammed paper and torn pieces, close the scanner,
and turn the printer back on.
If documents don’t feed correctly in the Automatic Document Feeder, make sure
the corners of the paper are not bent, folded, or curled up. Do not load more than
10 sheets of legal-size paper at a time. If documents have jammed:
1. Open the ADF cover and pull any paper out to the left as shown.
Caution:
Do not try to remove the paper without opening the ADF cover first, or you could
damage the mechanism.
Problems and Solutions 39
2. Press OK to clear any messages on the display screen.
3. Reload the paper.
Faxing Problems
■ Make sure the recipient’s fax machine is turned on and working.
■ Make sure the LINE port on the WorkForce 500 Series is connected to a
telephone wall jack. Verify that the telephone wall jack works by connecting a
phone to it.
■ If the line has static, press Setup, select Fax Settings, select
Communication, and turn off the V.34 and ECM (Error Correction Mode)
settings.
■ If the WorkForce 500 Series is connected to a DSL phone line, you must have
a DSL filter connected to the phone jack. Contact your DSL provider for the
necessary filter.
■ If fax calls are disconnected when you hang up, make sure a phone or
answering machine is connected to the EXT. port.
Print Quality Problems
■ For the best print quality, use Epson papers (see page 5) and genuine Epson
ink cartridges (see page 36).
■ If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 32) to see if the print head needs cleaning.
■ If you notice jagged vertical lines, you may need to align the print head. See
the on-screen Epson Information Center for instructions.
■ The ink cartridges may be low on ink. Check your cartridge status (see
page 34) and replace cartridges, if necessary (see page 36).
■ If you’re copying, place the document flat against the scanner glass.
■ Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.
40 Solving Problems
Where To Get Help
Epson Technical Support
Inter net Support
Visit Epson’s support website at epson.com/support and select your product for
solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■ Product name (Epson WorkForce 500 Series)
■ Product serial number (located on the label in back)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration and description of the problem
Then call:
■ U.S.: (562)276-4382, 6 AM – 6 PM, Pacific Time, Monday through Friday
■ Canada: (905) 709-3839, 6 AM – 6 PM, Pacific Time, M onday through F riday
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
Other Software Technical Support
ArcSoft Pr int Creations
Phone: (510) 440-9901
www.arcsoft.com/support
™
ABBYY
Phone: (510) 226-6717
www.abbyyusa.com
support@abbyyusa.com
®
FineReader® Sprint Plus
Where To Get Help 41
Notices
Important Safety Instructions
Before using your all-in-one, read and follow these safety instructions:
■ Be sure to follow all warnings and instructions marked on the product.
■ Use only the type of power source indicated on the product label.
■ Use only the power cord that comes with the product. Use of another cord may cause
fires or shock. Do not use the cord with any other equipment.
■ Place the product near a wall outlet where the plug can be easily unplugg ed.
■ If you won’t be using the product for a long period, unplug the power cord from the
electrical outlet.
■ Always turn off the product using the P On button, and wait until the P On light
stops flashing before unplugging the printer or cutting off power to the electrical
outlet.
■ Avoid plugging the product into an outlet on the same circuit as a photocopier or air
conditioning system that regularly switches on and off, or on an outlet controlled by a
wall switch or timer.
■ Do not let the power cord become damaged or frayed.
■ If you use an extension cord with the product, make sure the total ampere rating of
the devices plugged into the extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices plugged into the wall outlet does
not exceed the wall outlet’s ampere rating.
■ Place the product on a flat, stable surface that extends beyond its base in all directions.
It will not operate properly if it is tilted or at an angle.
■ When storing or transporting the product, do not tilt it, stand it on its side, or turn it
upside down; otherwise ink may leak from the cartridges.
■ Avoid placing the product in locations that are subject to rapid changes in heat or
humidity, shocks or vibrations, or dust.
■ Leave enough room around the product for sufficient ventilation. Make sure the
product is at least 4 inches (10 cm) away from the wall.
■ Do not place the product near a radiator or heating vent or in direct sunlight.
■ Do not block or cover openings in the product case or insert objects through the slots.
42 Notices
■ Do not use aerosol products that contain flammable gases inside or around the
printer. Doing so may cause fire.
■ Do not press too hard on the document table when placing the originals.
■ Do not open the scanner section while the product is in use.
■ Do not touch the flat white cable inside the product.
■ Do not spill liquid on the product.
■ Adjust only those controls that are covered by the operating instructions. Except as
specifically explained in your documentation, do not attempt to service the product
yourself.
■ Unplug the product and refer servicing to qualified service personnel under the
following conditions: if the power cord or plug is damaged; if liquid has entered the
product; if the product has been dropped or the case damaged; if the product does not
operate normally or exhibits a distinct change in performance.
LCD Screen Safety
■ Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical
cleansers.
■ If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on
your hands, wash them thoroughly with soap and water. If the liquid crystal solution
gets into your eyes, flush them immediately with water. If discomfort or vision
problems remain after a thorough flushing, see a doctor immediately.
Ink Cartridge Safety Instructions
■ Keep ink cartridges out of the reach of children and do not drink the ink.
■ Be careful when you handle used ink cartridges; there may be ink remaining around
the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets
in your eyes, flush them immediately with water. If you still have discomfort or vision
problems, see a doctor immediately.
■ Do not put your hand inside the product or touch any cartridges during printing.
■ Install a new ink cartr idge immediately after removing an expended one. Leaving
cartridges uninstalled can dry out the print head and may prevent the product from
printing.
■ If you remove an ink cartridge for later use, protect the ink supply area from dirt and
dust and store it in the same environment as the product. Note that there is a valve in
the ink supply port, making covers or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge touches. Do not touch the i nk cartridge
ink supply port or surrounding area. Do not store the cartridge upside down.
Notices 43
Telephone Equipment Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to
reduce the risk of fire, electric shock, and personal injury, including the following:
■ Do not use the Epson product near water.
■ Avoid using a telephone during an electrical storm. There may be a remote risk of
electric shock from lightning.
■ Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution:
To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord.
Epson America, Inc., Limited Warranty
What Is Covered: Epson America, Inc., (“Epson”) warrants to the original retail purchaser
that the Epson printer covered by this limited warranty statement, if purchased and
operated only in the United States or Canada, will be free from defects in workmanship
and materials for a period of one (1) year from the date of original purchase. For warranty
service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson printer prove defective
during the warranty period, please call the Epson Connection
or (905) 709-3839 (Canada) for warranty repair instructions and return authorization. An
Epson service technician will provide telephone diagnostic service to determine whether
the printer requires service. If service is needed, Epson will, at its option, exchange or
repair the printer without charge for parts or labor. If Epson authorizes an exchange for the
defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you
use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions).
Shipments to other locations will be made freight collect. You are responsible for securely
packaging the defective unit and returning it to Epson within five (5) working days of
receipt of the replacement. Epson requires a debit or a credit card number to secure the
cost of the replacement printer in the event that you fail to return the defective one. If
Epson authorizes repair instead of exchange, Epson will direct you to send your printer to
Epson or its authorized service center, where the printer will be repaired and sent back to
you. You are responsible for packing the printer and for all costs to and from the Epson
authorized service center. When warranty service involves the exchange of the printer or a
part, the item replaced becomes Epson property. The replacement printer or part may be
new or refurbished to the Epson standard of quality, and, at Epson's option, may be
another model of like kind and quality. Exchange products and parts assume the
remaining warranty period of your original product covered by this limited warranty.
SM
at (562) 276-4382 (U.S.)
44 Notices
What This Warranty Does Not Cover: This warranty covers only normal use in the
United States and Canada. Using this product for continuous production or similar high
duty purposes is not considered normal use; damage, maintenance or service from such use
will not be covered under this warranty. This warranty is not transf erable. This warranty
does not cover any color change or fading of prints or reimbursement of materials or
services required for reprinting. This warranty does not cover damage to the Epson
product caused by parts or supplies not manufactured, distributed or certified by Epson.
This warranty does not cover ribbons, ink cartridges or third party parts, components, or
peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer
or user-added boards or components. Epson is not responsible for warranty service should
the Epson label or logo or the rating label or serial number be removed or should the
product fail to be properly maintained or fail to function properly as a result of misuse,
abuse, improper installation, neglect, improper shipping, damage caused by disasters such
as fire, flood, and lightning, improper electrical current, software problems, interaction
with non-Epson products, or service other than by an Epson Authorized Servicer. If a
claimed defect cannot be identified or reproduced, you will be held responsible for the
costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME
LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE
LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS
STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID. IN NO EVENT SHALL EPSON OR ITS
AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY
TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON
OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF
THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and
some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations and exclusions may not apply to you. This warranty
gives you specific legal rights and you may have other rights which vary from jurisdiction
to jurisdiction.
Notices 45
To find the Epson Authorized Reseller nearest you, visit our website at:
http://www.epson.com.
To find the Epson Customer Care Center nearest you, visit
http://www.epson.com/support.
You can also write to:
Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012
Declaration of Conformity
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals;
and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We: Epson America, Inc.
Located at: MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is
identical to the representative unit tested and found to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be expected to
be within the variation accepted, due to quantity production and testing on a statistical
basis as required by 47CFR §2.909. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Trade Name: Epson
Type of Product: Multifunction printer
Model: C361A
46 Notices
FCC Compliance Statement
For United States Users
This equipment complies with Part 68 of the FCC rules and the requirements adopted by
the ACTA. On the back side is a label that contains, among other information, the FCC
registration number and the ringer equivalence number (REN) for this equipment. You
must, upon request, provide this information to your local telephone company. The
information associated with the services the equipment is to be connected are REN: 0.2B
Jack type: RJ-11C
The REN is useful to determine the quantity of devices that you may connect to your
telephone line and still have all of those devices ring when your telephone number is
called. In most, but not all areas, the sum of the RENs of all devices connected to one line
should not exceed five (5.0). To be certain of the number of devices that you may connect
to your line, you may want to contact your local telephone company to determine the
maximum REN for your calling area. For products approved after July 23, 2001, the REN
for this product is part of the product identifier that has the format US:
BKMFA02BC361A. The digits represented by 00 are the REN without a decimal point
(e.g., 00 is a REN of 0.0). For earlier products, the REN is separately shown on the label.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs.
Should this equipment cause harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible they will notify you in advance that
temporary discontinuance of service may be required. But if advanced notice isn’t
practical, the telephone company will notify you as soon as possible. You will be informed
of your right to file a complaint with the FCC. The telephone company may make
changes in its facilities, eq ui pm ent, operations or procedures that could affect the proper
functioning of your equipment. If they do, you will be notified in advance to give you an
opportunity to maintain uninterrupted telephone service.
.
,
This product is not intended to be repaired. If you experience trouble with this
equipment, please contact:
Name: Epson America, Inc.
Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A.
Telephone: (562) 981-3840
The telephone company may ask that you disconnect this equipment from the network
until the problem has been corrected or until you are sure that the equipment is not
malfunctioning.
Notices 47
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted by
the ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use
a computer or other electronic device, including fax machines, to send any message unless
such message clearly contains in a margin at the top or bottom of each transmitted page or
on the first page of the transmission, the date and time it is sent and an identification of
the business or other entity, or other individual sending the message and the telephone
number of the sending machine or such business, other entity, or individual. In order to
program this information into your fax machine, follow the instructions in “Entering Fax
Header Information” on page 15.
According to the FCC’s electrical safety advisory, we recommend that you may install an
AC surge arrestor in the AC outlet to which this equipment is connected. Telephone
companies report that electrical surges, typically lightning transients, are very destructive
to customer terminal equipment connected to AC power sources and that this is a major
nationwide problem.
If your home has specially wired alarm equipment connected to the telephone line, ensure
the installation of this equipment Model C361A does not disable your alarm equipment.
If you have questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off an d on , the user is
encouraged to try to correct the interference by one or more of the following measures:
■ Reorient or relocate t he receivin g an tenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
■ Consult the dealer or an experienced radio/TV technician for help.
48 Notices
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to
unused interfaces. Changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
For Canadian Users
1. This product meets the applicable Industry Canada technical specifications.
Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada.
2. The Ringer Equivalence Number is an indication of the maximum number of devices
allowed to be connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the sum of the
RENs of all the devices does not exceed five.
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux
qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut
consister en une combinaison quelconque de dispositifs, à la seule conditio n que la somme
d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Notices 49
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. The information contained herein is designed only for use with this
Epson product. Epson is not responsible for any use of this information as applied to other
equipment.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the
use of any options or any consumable products other than those designated as Original
Epson Products or Epson Approved Products by Seiko Epson Corporation.
Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when
using any Epson product. While some countries’ laws permit limited copying or reuse of
copyrighted material in certain circumstances, those circumstances may not be as broad as
some people assume. Contact your legal advisor for any questions regarding copyright law.
Trademarks
Epson, PRINT Image Matching, and the PRINT Image Matching logo are registered
trademarks; Epson Exceed Your Vision is a registered logomark; and Supplies Central is a
service mark of Seiko Epson Corporation.
WorkForce is a trademark and Epson Connection is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. Epson disclaims any and all rights in those
marks.
This information is subject to change without notice.
© 2008 Epson America, Inc. 5/08
50 Notices
CPD-25484
Printed in XXXXXX
Loading...