Epson WF-5190DW User Guide

User’s Guide

NPD4935-02 EN

User’s Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON of Seiko Epson Corporation.

Intel

Microsoft

Apple, Macintosh, Mac OS, OS X, Bonjour and TrueType are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco and New York are trademarks or registered trademarks of Apple, Inc.

AirPrint is a trademark of Apple Inc.

Google Cloud Print

is a registered trademark, and EPSON EXCEED YOUR V IS IO N o r E XC E ED YO U R V IS IO N i s a tr ad em a rk

is a registered trademark of Intel Corporation.

, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

is a registered trademark of Google Inc.

™

Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Albertus, Arial, Gillsans, Times New Roman and Joanna are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

ITC Avant Garde, ITC Bookman, ITC Lubalin, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery, and ITC ZapfDingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

User’s Guide

Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.

Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.

Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.

Adobe SansMM, Adobe SerifMM, Carta, and Tekton are registered trademarks of Adobe Systems Incorporated.

Marigold and Oxford are trademarks of AlphaOmega Typography.

Coronet is a registered trademark of Ludlow Type Foundry.

Eurostile is a trademark of Nebiolo.

Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

PCL is the registered trademark of Hewlett-Packard Company.

Adobe, Adobe Reader, PostScript3, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be registered in certain jurisdictions.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that this copyright notice and disclaimer are retained.

User’s Guide

THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

microSDHC Logo is a trademark of SD-3C, LLC. (WF-5190 Series only.)

Note: microSDHC is built into the product and cannot be removed.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

The contents of this manual and the specifications of this product are subject to change without notice.

User’s Guide

Contents

Introduction

Where to Find Information................... 8

Available Features.......................... 8

Caution, Important and Note................. 8

Operating System Versions................... 9

Using Epson Connect Service................ 10

Important Instructions

Safety Instructions........................ 11

Product Advisories and Warnings............. 11

Setting up/using the product............... 11

Using the product with a wireless connection

.................................... 13

Using the LCD screen.................... 13

Handling ink cartridges................... 13

Getting to Know Your Product

Product Parts............................ 14

Guide to the Control Panel.................. 16

Icons................................ 16

Paper and Media Handling

Introduction to Using, Loading, and Storing

Media.................................. 18

Storing paper.......................... 18

Selecting Paper........................... 18

Paper type settings on the LCD screen........ 20

Paper type settings from the printer driver. . . . . 21

Loading Paper into the Paper Cassette.......... 22

Loading Paper and Envelopes into the Rear Paper

Feed................................... 25

Printing

Printing from Your Computer................ 28

Printer Driver and Status Monitor........... 28

Basic Operations.......................... 30

Basic printing.......................... 30

Canceling printing...................... 34

Other Options........................... 35

Product presets (For Windows Only). . . . . . . . . 35

2-sided printing........................ 36

Fit to page printing...................... 38

Pages per Sheet printing.................. 39

Anti-Copy Pattern printing (for Windows

Only)................................ 40

Watermark printing (For Windows Only)..... 41

Header/Footer printing (For Windows Only)

.................................... 42

Printing Confidential Jobs................. 42

Administrator Settings for Printer Driver (for

Windows Only).......................... 43

Using the PostScript Printer Driver............ 44

Using the Epson Universal P6 Printer Driver..... 44

Menu List of Control Panel

System Administration Settings............... 46

Ink Cartridge and Consumable Information

Ink Cartridges............................ 51

Maintenance Box ......................... 51

Replacing Ink Cartridges

Ink Cartridge Safety Instructions, Precautions,

and Specifications......................... 52

Safety instructions....................... 52

Precautions on ink cartridge replacement. . . . . . 52

Ink Cartridge Specifications................ 53

Checking the Ink Cartridge Status............. 54

For Windows.......................... 54

For Mac OS X.......................... 55

Using the control panel................... 56

Temporary Printing with Black Ink When Color

Ink Cartridges are Expended................. 57

For Windows.......................... 57

For Mac OS X.......................... 59

Conserving Black Ink When the Cartridge Is Low

(For Windows Only)....................... 60

Replacing an ink cartridge................... 61

User’s Guide

Contents

Maintaining Your Product and Software

Installing Option.......................... 64

Paper Cassette Unit...................... 64

Checking the Print Head Nozzles.............. 65

Using the Nozzle Check utility for Windows

.................................... 65

Using the Nozzle Check utility for Mac OS X

.................................... 66

Using the control panel................... 66

Cleaning the Print Head.................... 67

Using the Head Cleaning utility for Windows

.................................... 68

Using the Head Cleaning utility for Mac OS X

.................................... 68

Using the control panel................... 68

Aligning the Print Head.................... 69

Using the Print Head Alignment utility for

Windows............................. 69

Using the Print Head Alignment utility for

Mac OS X............................. 69

Using the control panel................... 70

Making Network Service Settings.............. 71

Sharing the Product for Printing.............. 72

Cleaning the Product...................... 72

Cleaning the exterior of the product.......... 72

Cleaning the interior of the product.......... 72

Replacing Maintenance Box.................. 73

Checking the maintenance box status......... 73

Handling precautions.................... 73

Replacing a maintenance box............... 73

Transporting the Product................... 75

Checking and Installing Your Software......... 76

Checking the software installed on your

computer............................. 76

Installing the software.................... 77

Installing the PostScript Printer Driver.......... 77

System requirements..................... 77

Installing the PostScript printer driver with

Windows............................. 77

Installing the PostScript printer driver with

Mac OS X............................. 80

Installing the Epson Universal P6 Printer Driver

(for Windows Only)....................... 80

Computer system requirements............. 81

Installing the Printer Driver................ 81

Uninstalling Your Software.................. 81

For Windows.......................... 81

For Mac OS X.......................... 83

Error Indicators

Error Messages on the Control Panel........... 84

Troubleshooting for Printing

Diagnosing the Problem.................... 85

Checking product status.................. 86

Paper Jams.............................. 88

Removing jammed paper from the rear unit.... 89

Removing jammed paper from the front cover

and the output tray...................... 90

Removing jammed paper from the paper

cassette............................... 90

Preventing paper jams.................... 91

Reprinting after a paper jam (for Windows

only)................................ 92

Print Quality Help......................... 92

Horizontal banding...................... 93

Vertical banding or misalignment........... 93

Incorrect or missing colors................ 94

Blurry or smeared print................... 94

Miscellaneous Printout Problems.............. 95

Incorrect or garbled characters............. 95

Incorrect margins....................... 95

Printout has a slight slant................. 96

Inverted image......................... 96

Blank pages print....................... 96

Printed side is smeared or scuffed........... 96

Printing is too slow...................... 97

Paper Does Not Feed Correctly............... 97

Paper does not feed...................... 97

Multiple pages feed...................... 98

Paper Cassette 2 is not displayed on the printer

driver................................ 98

Paper is improperly loaded................ 98

Paper is not ejected fully or is wrinkled. . . . . . . . 98

The Product Does Not Print................. 99

All lights are off........................ 99

The control panel or lights are on............ 99

Using the PostScript Printer Driver............ 99

The product does not print................ 99

The product does not print correctly. . . . . . . . 100

Miscellaneous printout problems........... 100

Printing takes time..................... 100

Other Problem.......................... 100

Printing plain papers quietly.............. 100

User’s Guide

Contents

Product Information

System Requirements..................... 101

For Windows......................... 101

For Mac OS X......................... 101

Technical Specifications.................... 101

Printer specifications.................... 101

Network interface specification............ 104

Mechanical........................... 104

Electrical............................. 105

Environmental........................ 106

Standards and approvals................. 106

Interface............................. 107

Option.............................. 107

Font Information........................ 108

Available fonts........................ 108

PCL5 mode........................... 109

PCL6 mode........................... 111

Introduction to symbol sets............... 112

Where To Get Help

Technical Support Web Site................. 118

Contacting Epson Support.................. 118

Before Contacting Epson................. 118

Help for Users in Europe................. 119

Help for Users in Taiwan................. 119

Help for Users in Australia............... 120

Index

User’s Guide

Introduction

Where to Find Information

The latest version of the following manuals are available on the Epson support website.

http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe)

❏ Start Here (paper):

Provides you with an introduction to the product and services.

❏ Important Safety Instructions (paper):

Provides you with instructions to ensure the safe use of this product. This manual may not be included depending on model and region.

❏ User’s Guide (PDF):

Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this product with a computer, or when using advanced features.

❏ Network Guide (PDF):

Provides instructions on network settings for your computer, smartphone or product, and solving problems.

❏ Administrator’s Guide (PDF):

Provides the system administrator with information on security management and product settings.

Available Features

Check what is available for your product.

WF-5110

Print ✓✓

WF-5190 WF-5191

Print (PS3/PCL) - ✓

Confidential job printing - ✓

Caution, Important and Note

Caution, Important, and Note in this manual are indicated as below and have the following meaning.

User’s Guide

Introduction

Caution

must be followed carefully to avoid bodily injury.

Important

must be observed to avoid damage to your equipment.

Note

contain useful tips and restrictions on product operation.

Operating System Versions

In this manual, the following abbreviations are used.

❏ Windows 8 refers to Windows 8, Windows 8 Pro, Windows 8 Enterprise.

❏ Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and

Windows 7 Ultimate.

❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows

Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.

❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP

Professional.

❏ Windows Server 2012 refers to Windows Server 2012 Essentials Edition, Server 2012 standard Edition.

❏ Windows Server 2008 refers to Windows Server 2008 Standard Edition, Windows Server 2008 Enterprise Edition,

Windows Server 2008 x64 Standard Edition, and Windows Server 2008 x64 Enterprise Edition.

❏ Windows Server 2008 R2 refers to Windows Server 2008 R2 Standard Edition and Windows Server 2008 R2

Enterprise Edition.

❏ Windows Server 2003 refers to Windows Server 2003 Standard Edition, Windows Server 2003 Enterprise Edition,

Windows Server 2003 x64 Standard Edition, Windows Server 2003 x64 Enterprise Edition, Windows Server 2003 R2 Standard Edition, Windows Server 2003 R2 Standard x64 Edition, Windows Server 2003 R2 Enterprise Edition and Windows Server 2003 R2 Enterprise x64 Edition.

❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x.

User’s Guide

Introduction

Using Epson Connect Service

Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! For more information about the printing and other services, visit the following URL;

https://www.epsonconnect.com/ (Epson Connect portal site) http://www.epsonconnect.eu (Europe only)

Note:

You can make network service settings using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product. & “Making Network Service Settings” on page 71

User’s Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product.

❏ Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of other

cords with this product or the use of the supplied power cord with other equipment may result in fire or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except

as specifically explained in the product’s guides.

❏ Unplug the product and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the product near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject

to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the product and not to handle the product with wet hands.

❏ Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely

affect the operation of cardiac pacemakers.

❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them

thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Note:

The following provides safety instructions for ink cartridges. & “Replacing Ink Cartridges” on page 52

Product Advisories and Warnings

Read and follow these instructions to avoid damaging the product or your property. Make sure you keep this guide for future reference.

Setting up/using the product

❏ Do not block or cover the vents and openings in the product.

User’s Guide

Important Instructions

❏ Use only the type of power source indicated on the product’s label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the product.

❏ When connecting the product to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the product on a flat, stable surface that extends beyond the base of the product in all directions. The product

will not operate properly if it is tilted at an angle.

❏ When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Leave enough space in front of the product for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct

sunlight, strong light, or heat sources.

❏ Do not insert objects through the slots in the product.

❏ Do not put your hand inside the product during printing.

❏ Do not touch the white flat cable inside the product.

❏ Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause

fire.

❏ Do not move the print head by hand; otherwise, you may damage the product.

❏ Always turn the product off using the P button. Do not unplug the product or turn off the power at the outlet until

the LCD screen has turned off completely.

❏ Before transporting the product, make sure that the print head is in the home (far right) position and the ink

cartridges are inserted into the slots.

❏ If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical

outlet.

User’s Guide

Important Instructions

Using the product with a wireless connection

❏ Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may

adversely affect the operation of electrical medical equipment.

❏ Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves

from this product may adversely affect these devices, and could lead to accidents due to malfunction.

Using the LCD screen

❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven

brightness. These are normal and do not indicate that it is damaged in any way.

❏ Only use a dry, soft cloth to clean the LCD screen or touchscreen. Do not use liquid or chemical cleaners.

❏ The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the panel

surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Handling ink cartridges

We will provide ink-related safety instructions and product advice/warnings in the linked section (before “Replacing Ink Cartridges” section).

& “Replacing Ink Cartridges” on page 52

User’s Guide

Getting to Know Your Product

Note:

The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the method of operation is the same.

Product Parts

a. Paper cassette 1

b. Optional paper cassette unit

c. Paper cassette cover (optional)

d. Paper cassette 2 (optional)

a. Edge guides

User’s Guide

b. Stopper

c. Output tray extension

d. Output tray

e. Edge guides

f. Rear paper feed

g. Feeder guard

Getting to Know Your Product

a. Ink cartridge slots

b. Front cover

c. Print head

a. USB port

b. LAN port

Service USB port

d. Maintenance box

e. Rear cover

f. AC inlet

* USB port for future use. Do not remove the sticker.

User’s Guide

Getting to Know Your Product

Guide to the Control Panel

Note:

❏ Control panel design varies depending on location.

❏ Although the control panel design and what displayed on the LCD screen such as menu names and option names may

differ from your actual product, the method of operation is the same.

Buttons/Lights Function

Turns the product on or off. The power light turns on when the product is on.

d - LCD screen displays menus.

Error The orange light on the left turns on or flashes when an error occurs.

Data

l, u, r, d, OK Press l, u, r, d to select menus. Press OK to confirm your selection and go to next screen.

Flashes when the product is printing, replacing an ink cartridge, charging ink, or cleaning the print head.

Press this to select the size and type of paper you loaded in the paper cassette or rear paper feed.

The blue light on the right flashes while the product is processing data. It stays on when there are print jobs waiting to be processed.

Cancels/returns to the previous menu.

Stops the current operation.

Icons

The following icons are displayed on the control panel depending on the product’s status.

Icons Description

Indicates that there is no Ethernet connection.

Indicates that an Ethernet connection has been established.

User’s Guide

Icons Description

Indicates that a Wi-Fi network error has occur red or the product is searching for a connection.

Indicates that a Wi-Fi connection has been established. The number of bars indicates the connection’s signal strength.

Indicates that an Ad Hoc connection has been established.

Indicates that a Wi-Fi Direct mode connection has been established.

Indicates that Simple AP mode connection has been established.

Indicates that one of the Eco Mode functions is on.

Getting to Know Your Product

User’s Guide

Paper and Media Handling

Introduction to Using, Loading, and Storing Media

You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink.

Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.

When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep the following points in mind.

Note:

❏ Load the paper into the paper cassette printable side down. The printable side is usually whiter or glossier. See the

instruction sheets packed with the paper for more information. Some types of paper have cut corners to help identify the correct loading direction.

❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may

cause ink to smear on your prints.

Storing paper

Return unused paper to the original package as soon as you finish printing. When handling special media, Epson recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high temperature, humidity, and direct sunlight.

Selecting Paper

The following table shows supported paper types. The loading capacity and paper source vary by paper as shown below.

User’s Guide

Media Type Size

Paper and Media Handling

Loading capacity (sheets or height)

Paper

cassette 1 or

Paper

cassette

Paper

cassette 2

Automatic

feed

Rear paper

2-sided

printing

Plain Paper

Thick paper

Legal 27.5 mm 27.5 mm 1 -

Letter 27.5 mm 27.5 mm

A4 27.5 mm 27.5 mm

B5 27.5 mm 27.5 mm

A5 27.5 mm -

Executive - -

A6 - -

User Defined

✓

(182 x 257 mm to

215.9 x 297 mm)

User Defined

--1-

(other than above)

Legal --1-

Letter - -

A4 - -

B5 - -

A5 - -

Executive - -

A6 - -

User Defined

(182 x 257 mm to

215.9 x 297 mm)

User Defined

--1-

(other than above)

Envelope#10 --10-

DL --10-

C4 --1-

C6 --10-

Epson Bright White Ink

A4 200 200

✓

Jet Paper

Epson Photo Quality

A4 --80-

Ink Jet Paper

User’s Guide

Media Type Size

Paper and Media Handling

Loading capacity (sheets or height)

Paper

cassette 1 or

Paper

cassette

Paper

cassette 2

Automatic

Rear paper

feed

2-sided

printing

Epson Matte Paper Heavyweight

Epson Premium Glossy Photo Paper

Epson Premium Semigloss Photo Paper

Epson Ultra Glossy Photo Paper

Epson Photo Paper, Glossy

A4 --20-

13 × 18 cm (5 × 7 in.)

10 × 15 cm (4 × 6 in.)

16:9 Wide (102 × 181 mm)

A4 --20-

10 × 15 cm (4 × 6 in.)

A4 --20-

13 × 18 cm (5 × 7 in.)

10 × 15 cm (4 × 6 in.)

A4 --20-

13 × 18 cm (5 × 7 in.)

10 × 15 cm (4 × 6 in.)

--20-

*1Depending on the product, Paper cassette 2 is an optional extra.

*2Plain paper is defined as paper with a weight of 64 g/m

It includes preprinted paper, letterhead, colored paper, and recycled paper.

*3The loading capacity for manual 2-sided printing is 30 sheets.

*4Thick paper is defined as paper with a weight of 91 g/m

*5The loading capacity for manual 2-sided printing is 5 sheets.

*6The loading capacity for manual 2-sided printing is 20 sheets.

(17 lb) to 90 g/m2 (24 lb).

(25 lb) to 256 g/m2 (68 lb).

Note:

The availability of paper varies by location.

Paper type settings on the LCD screen

The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper.

For this paper LCD paper type

Plain paper

plain papers

User’s Guide

Paper and Media Handling

For this paper LCD paper type

Preprinted paper

Letterhead

Colored paper

Recycled paper

Epson Bright White Ink Jet Paper

Epson Ultra Glossy Photo Paper Ultra Glossy

Epson Premium Glossy Photo Paper Prem. Glossy

Epson Premium Semigloss Photo Paper Prem. Semigloss

Epson Photo Paper, Glossy Glossy

Epson Matte Paper – Heavyweight Matte

Epson Photo Quality Ink Jet Paper Matte

Thick paper Thick -Paper

Envelopes Envelope

*1You can perform 2-sided printing with this paper.

Preprinted

Letterhead

Color

Recycled

plain papers

Paper type settings from the printer driver

For this paper Printer driver paper type

Plain paper plain papers

Epson Bright White Ink Jet Paper plain papers

Preprinted paper Preprinted

Letterhead Letterhead

Colored paper Color

Recycled paper Recycled

Epson Ultra Glossy Photo Paper Epson Ultra Glossy

Epson Premium Glossy Photo Paper Epson Premium Glossy

Epson Premium Semigloss Photo Paper Epson Premium Semigloss

Epson Photo Paper, Glossy Photo Paper Glossy

Epson Matte Paper – Heavyweight Epson Matte

Epson Photo Quality Ink Jet Paper Epson Matte

User’s Guide

Paper and Media Handling

For this paper Printer driver paper type

Thick paper Thick-Paper

Envelopes Envelope

Note:

The availability of special media varies by location. For the latest information on media available in your area, contact Epson support. & “Technical Support Web Site” on page 118

Loading Paper into the Paper Cassette

Follow these steps to load paper:

Pull the paper cassette all the way out.

Note:

When you are loading paper in paper cassette 2, remove the paper cassette cover.

Pinch and slide the edge guides to the sides of the paper cassette.

User’s Guide

Paper and Media Handling

Note:

When using Legal-size paper, extend the paper cassette as shown in the illustration.

Slide the edge guide to adjust to the paper size you will use.

Load paper toward the edge guide with printable side face down, and check that the paper is not sticking out

from the end of the cassette.

Note:

❏ Fan and align the edges of the paper before loading.

❏ If you want to print on commercially available pre-punched paper, see “Loading Paper and Envelopes into the

Rear Paper Feed” on page 25.

User’s Guide

Slide the edge guides to the edges of the paper.

Note:

❏ For plain paper, do not load paper above the H arrow mark inside the edge guide.

For Epson special media, make sure the number of sheets is less than the limit specified for the media.

& “Selecting Paper” on page 18

Paper and Media Handling

❏ When you are loading paper in paper cassette 2, reattach the paper cassette cover.

Keep the cassette flat and slowly and carefully reinsert it all the way into the product.

Note:

When you insert the paper cassette, the screen for making paper size and paper type settings is automatically displayed. Make sure the paper settings match the paper you have loaded.

Slide out the output tray and raise the stopper.

User’s Guide

Paper and Media Handling

Note:

❏ Leave enough space in front of the product for the paper to be fully ejected.

❏ Do not remove or insert the paper cassette while the product is operating.

Loading Paper and Envelopes into the Rear Paper Feed

Follow the steps below to load paper and envelopes into the rear paper feed:

Slide out the output tray, and raise the stopper.

Pull up the paper support.

Open the feeder guard and then pinch and slide the edge guides.

User’s Guide

Paper and Media Handling

Load paper with the printable side up, at the center of the rear paper feed.

Note:

❏ The printable side is often whiter or brighter than the other side.

❏ When loading envelopes, load the short edge first with the flap facing down.

❏ Do not use envelopes that are curled or folded.

❏ Flatten the envelope and the flaps before loading.

❏ Flatten the leading edge of the envelope before loading.

❏ Avoid using envelopes that are too thin, as they may curl during printing.

User’s Guide

Note for paper with binding holes:

You can use pre-punched paper with binding holes on one of the long edges. Do not load the paper with the binding holes along the top or the bottom.

Paper and Media Handling

❏ Available sizes are A4, A5, B5, Letter and Legal.

❏ Load one sheet of paper at a time.

❏ Automatic 2-sided printing is not available.

❏ Make sure you adjust the print position of your file to avoid printing over the binder holes.

Slide the edge guide to the edge of the paper, but not too tightly.

Press the button, and then select Rear Paper Feed. Select the size and type of paper you loaded into the

rear paper feed.

User’s Guide

Printing

Printing from Your Computer

Printer Driver and Status Monitor

The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the product and keep it in top operating condition.

Note for Windows users:

❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click

the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions. If the button does not appear in the Maintenance window, point at All Programs or Programs in the Windows Start menu, and check in the EPSON folder.* * For Windows 8: If the button does not appear in the Maintenance window, right-click on the Start screen, or swipe from the bottom or top edge of the Start screen and select All apps, then select Software Update from EPSON category.

❏ If you want to change the language of the driver, select the language you want to use from the Language setting in your

printer driver’s Maintenance window. Depending on the location, this function may not be available.

Accessing the printer driver for Windows

You can access the printer driver from most Windows applications, the desktop or the taskbar.

To make settings that apply only to the application you are using, access the printer driver from that application.

To make settings that apply to all of your Windows applications, access the printer driver from the desktop or the taskbar.

Refer to the following sections to access the printer driver.

Note:

Screen shots of the printer driver windows in this User’s Guide are from Windows 7.

From Windows applications

Click Print or Print Setup on the File menu.

In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your

application, you may need to click one or a combination of these buttons.)

From the desktop

❏ Windows 8 and Server 2012

Select Desktop, Settings charm, and Control Panel. Then select Devices and Printers from the Hardware and Sound category. Right-click on the product, or press and hold the product and select Printing preferences.

User’s Guide

Printing

❏ Windows 7 and Server 2008 R2:

Click the start button, select Devices and Printers. Then right-click the product and select Printing preferences.

❏ Windows Vista and Server 2008:

Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Then right-click the product and select Printing preferences.

❏ Windows XP and Server 2003:

Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product, then click Printing Preferences on the File menu.

From the shortcut icon on the taskbar

Right-click the product icon on the taskbar, then select Printer Settings.

To add a shortcut icon to the Windows taskbar, first access the printer driver from the desktop as described above. Next, click the Maintenance tab, and then click the Extended Settings button. In the Extended Settings window, select Enable EPSON Status Monitor 3, and then press OK.

Next, click the Monitoring Preferences button on the Maintenance tab, and then select Register the shortcut icon to the task bar.

Getting information through online help

In the printer driver window, try one of the following procedures.

❏ Right-click the item, then click Help.

❏ Click the

button at the top right of the window, then click the item (for Windows XP only).

Accessing printer properties for Windows

❏ Windows 8 and Server 2012:

Select Desktop, Settings charm, and then Control Panel. Next, select Devices and Printers from the Hardware

and Sound category. Right-click on the product, or press and hold the product, and then select Printer properties.

❏ Windows 7 and Server 2008 R2:

Click the start button, select Devices and Printers, and then right-click the product and select Printer properties.

❏ Windows Vista and Server 2008:

Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Then right-click the product and select Properties.

❏ Windows XP and Server 2003:

Click Start, Control Panel, (Printers and Other Hardware,) and then Printers and Faxes. Select the product, and then click Properties on the File menu.

Accessing the printer driver for Mac OS X

The table below describes how to access the printer driver dialog.

User’s Guide

Dialog Box How to Access It

Printing

Page Setup

Epson Printer Utility 4

Click Page Setup on the File menu of your application.

Note:

Depending on your application, the Page Setup menu may not appear in the File menu.

Click Print on the File menu of your application.

For Mac OS X 10.8 or 10.7, click System Preferences on the Apple menu and then click Pr int & Scan. Select your product from the Printers list box, click Options & Supplies, Utility, and then click Open Printer Utility.

For Mac OS X 10.6, click System Preferences on the Apple menu and then click Print & Fax. Select your product from the Printers list box, click Options & Supplies, Utility, and then click Open Printer Utility.

For Mac OS X 10.5, click System Preferences on the Apple menu and then click Print & Fax. Select your product from the Printers list box, click Open Print Queue and then click Utility button.

Basic Operations

Basic printing

Follow the steps below to print from your computer. If you cannot change some of the printer driver settings, they may have been locked by the administrator. Contact your administrator or a power user for assistance.

Note:

❏ The screen shots in this manual may vary depending on the model.

❏ Before you print, load paper properly.

& “Loading Paper into the Paper Cassette” on page 22 & “Loading Paper and Envelopes into the Rear Paper Feed” on page 25

❏ Refer to the section below for the printable area.

& “Printable area” on page 102

❏ After completing the settings, print one test copy and examine the results before printing an entire job.

Basic product settings for Windows

Open the file you want to print.

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