Epson TM-T88VI-DT2 User's Manual

User’s Manual
Important Safety Information. . . . . . . . . . . . . . . . . . .page 2
Part Names and Functions. . . . . . . . . . . . . . . . . . . . . .page 5
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 8
Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 20
Installing/Replacing the Roll Paper . . . . . . . . . . . page 23
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 25
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 26
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 28
M00112600EN
English

Important Safety Information

This manual presents important information intended to ensure safe and effective use of this product. Read this manual carefully and store it in an accessible location.
For information on development of a system with this product and setup, see also Technical Reference Guide. You can access Technical Reference Guide from the included Manual CD.
If Windows Embedded POSReady7 or Windows Embedded POSReady 2009 is installed on your model, be sure to read “MICROSOFT SOFTWARE LICENSE TERMS” at the end of this manual before you start using the product. If you do not accept any one of the terms, do not use the product.

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.
!WARNING:
Warnings must be observed carefully to avoid serious bodily injury.
!CAUTION:
Cautions must be observed to avoid minor injury to yourself, damage to your equipment, or loss of data.
QNote:
Notes have important information and useful tips on the operation of your product.

Safety Precautions

!WARNING:
If this product produces smoke, a strange odor, or unusual noise, immediately unplug the AC cable, and contact qualified service personnel. Continued use may lead to fire or electric shock.
Do not use this product with any voltage other than the specified one. Doing so may lead to fire or electric shock.
Be sure to use the specified AC adapter. Connection to an improper power source may cause fire.
Use only the power cable supplied with this product. In addition, use the supplied power cable only for this product. Other use may cause electric shock or fire.
Do not connect the cables in ways other than those specified in the manuals. Different connections may cause equipment damage or fire.
Do not block the openings of this product. This may cause overheating inside the product and lead to fire.
• Do not place the product in an unventilated narrow location, such as a bookshelf.
• Do not place the product on carpet.
• Do not cover the product with any fabric.
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Do not use this product where inflammable fumes of gasoline, benzine, thinner, or other inflammable liquids may be in the air. Doing so may cause an explosion or fire.
Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.
If water or other liquid spills into this product, immediately unplug the AC cable, and contact qualified service personnel. Continued use may lead to fire or shock.
Do not allow foreign objects to fall into this product. Penetration by foreign objects may lead to fire or electric shock.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury, fire, or electric shock.
Do not attempt to open or disassemble the internal lithium battery. This could result in burns or release of hazardous chemicals.
Do not leave the internal lithium battery in a hot place such as near a fire or a heater because it could overheat and ignite.
!CAUTION:
Do not use this product in locations subject to high humidity or dust levels. Excessive humidity and dust may cause paper jams and other problems, such as fire, or electric shock.
Be sure to set this product on a firm, stable, horizontal surface. The product may break or cause injury if it falls.
Do not stand on or place heavy objects on top of this product. Equipment may fall or collapse, causing breakage and possible injury.
Be sure to use this product with the connector cover attached. If it is not attached, foreign objects may enter this product, causing fire or equipment damage.
When you move this product, be sure to hold the main body. If you hold only the connector cover, it may come off and the main body may break or cause injury if it falls.
The print head can be very hot during and immediately after printing. If you need to touch it, such as for cleaning, wait until it cools down. Touching it before that may cause burns.
Be careful of the cutter blades of the printer.
Make sure that the total power requirements of all devices receiving power from this product do not exceed the power supplying capability of the product. Otherwise, the devices may be damaged.
Connecting an outdoor overhead LAN cable directly to this product may lead to lightning damage. If you need to connect such a cable to the product, the cable must be protected against an electrical surge between the cable and the product. You should avoid connecting the product to a non-surge protected outdoor overhead LAN cable.
Do not connect a telephone line to the drawer-kick connector of this product. The telephone line or product may become damaged.
To ensure safety, unplug this product before leaving it for an extended period.
Confirm the rated current of the external devices by checking the descriptions on the devices or manuals. Do not use a device whose rated current is unclear.
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Connect the external devices only when those total rated current is less than 4.2 A.
To power off the product, use the application or OS function. Do not use the operations shown below unless the product cannot be turned off due to an application or OS problem. Doing so may cause loss of unsaved data, require OS recovery, or damage the SSD or other hardware.
• Forced termination by holding down the power button for approx.4 sec.
• Power shutdown by turning off the circuit breaker on the distribution board or by disconnecting the AC cable/DC cable
The same phenomenon may also occur due to power shutdown caused by power failure/ temporary power failure.

Caution Labels

The caution label on the product indicates the following precautions.
!KCAUTION:
Do not touch the thermal head and the frame on its side because they can be very hot after printing.

Caution about Warranty

This product assumes that the customer uses the software provided by Epson. If the customer modifi es the software, any repairs for malfunctions that occur may be charged, even if they occur during the warranty period, and we may not be able to respond to product inquiries. If installing any software, be sure to thoroughly evaluate it and use it at your own discretion.
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Part Names and Functions

Cutter cover
Controller LEDs
Connector cover
Roll paper cover
Printer reset button
Feed button
Printer LEDs
Manual cutter
Cover open button
Power button
Roll paper cover
Open this cover to install/replace the roll paper.
Manual cutter
Use this cutter when you cut the roll paper manually.
Cutter cover
Open this cover to unlock the autocutter blade when the roll paper cover does not open due to a paper jam. (U “The roll paper cover will not open” on page 27)
Printer reset button
Keep pressing this button with a pointed object (such as a pen) until the (Power) LED goes off to reset the printer.
Power button
Press this button to turn on or shut down the product. Keep pressing the button to turn off the product forcibly. (U “Forced Termination” on page 22)
QNote:
If the power button is disabled by settings on the operating system, the product will not shut down even if you press the power button.
Cover open button
Press this button to open the roll paper cover.
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Feed button
Press this button to feed the roll paper.
Connector cover
Use the product with this cover attached to protect cables. (U “Attaching/Removing the Connector
Cover” on page 11
)
Controller LEDs
The storage access LED () turns on during storage access.
The status LEDs ( and ) indicate the product status with a combination of turning on and flashing.
Storage access
LED (Blue)
- Flashing (with approx.
-Off
- Off Flashing (with approx.
- Off Off Power is off.
- Flashing (with approx.
On - - Accessing storage.
Status LED
(Orange)
1 sec. intervals)
600 msec. intervals)
Status LED
(Blue)
On Booting
On
1 sec. intervals)
On
Product status
Updating software
Power is on. (Normal status)
Standby.
CPU overheating (95°C or higher) USB overcurrent detected Backup battery error
Printer LEDs
Indicates the printer status.
LED LED status Meaning
(Power) LED (Blue) On Power is on.
Off Power is off.
LED (Orange) On Offline
Flashing An error has occurred.
Off In normal status.
LED (Orange) On Roll paper near-end.
Flashing Waiting for the self-test printing to be
continued.
Off There is a sufficient amount of roll paper
remaining.
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Interface
USB 3.0 ports (× 5)
USB 2.0 Type C port
VGA port
USB 3.0 port
DC-in connector
Drawer kick connector
Serial port
HDMI Port
Line-out port
Ethernet port
USB 2.0 port
All the ports and connectors are located on the back of the product
QNote:
If the connector cover is attached, detach it to access the ports or connectors. (U “Removing the
connector cover” on page 13
)
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Setup

Security hook

Installing the Product

Install the product horizontally on a firm, stable surface.
QNote:
The security hook on the back of the product allows you to attach a commercially available antitheft wire.
A tape for fixing the product (DF-10) is available as an option. (U “Securing the Product” on
page 19
)
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Connecting the AC Adapter

Follow the steps below to connect the AC adapter.
!WARNING:
Be sure to use the specified AC adapter [AC Adapter, T1(Model: M284B)] only.
!CAUTION:
Be sure to leave a space between the AC adapter and the main unit.
1. Firmly insert the DC connector of the AC adapter all the way into the DC-in connector on the product. ( in the illustration)
2. Firmly insert the connector of the AC cable all the way into the AC inlet on the AC adapter. ( in the illustration)
3. Firmly insert the plug all the way into the grounded wall outlet. (➂ in the illustration)
4. Set the AC adapter so that its label side is facing down.
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Connecting External Devices

Wire saddle
If you connect external devices, turn off the product and then connect each cable to the port/ connector on the back of the product. (U “Interface” on page 7)
QNote:
When connecting the cables whose connectors do not lock themselves (USB cables and line-out cable, etc.), you can pass the cables through the wire saddle to prevent them from coming off.
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Attaching/Removing the Connector Cover

Attaching the connector cover
!CAUTION:
Be sure to hold both sides of the connector cover when attaching it, or it may become damaged.
Follow the steps below to attach the connector cover to protect cables.
Q
Note:
If you use the product with the optional customer display (Model: DM-D110), remove the U-shaped part from the connector cover.
1. Align the hooks on the connector cover with the dents on the main body.
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