❏No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recabling, or otherwise, without the prior written permission of
Seiko Epson Corporation.
❏The contents of this document are subject to change without notice. Please contact us for the latest information.
❏While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no
responsibility for errors or omissions.
❏Neither is any liability assumed for damages resulting from the use of the information contained herein.
❏Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
❏Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by Seiko Epson Corporation.
Trademarks
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
ESC/POS“ Command System
EPSON has been taking industry's initiatives with its own POS printer command system (ESC/POS). ESC/POS has a
large number of commands including patented ones. Its high scalability enables users to build versatile POS systems.
The system is compatible with all types of EPSON POS printers and displays. Moreover, its flexibility make it easy to
upgrade in the future. The functionality and the user-friendliness is valued from around the world.
Revision History
Rev.PageDetails of Change
Rev. AAll pagesNewly authorized
Rev. Ai
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.
WARNING:
You must follow warnings carefully to avoid serious bodily injury.
CAUTION:
Provides information that must be observed to prevent damage to the equipment or
loss of data.
❏Possibility of sustaining physical injuries.
❏Possibility of causing physical damages.
❏Possibility of causing information loss.
Note:
Provides important information and useful tips on handling the equipment.
ii Rev. A
TM-T88II/T88III Technical Reference Guide
Warnings
WARNING:
❏ Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise. Continued use may lead to fire or electric shock. Immediately unplug
the equipment.
❏ Only disassemble this product as described in this manual. Do not make
modifications to the unit. Tampering with this product may result in injury, fire, or
electric shock.
❏ To avoid risk of electric shock, do not set up this product or handle cables during a
thunderstorm in order.
❏ Be sure to use the specified power source. Connection to an improper power source
may cause fire or shock.
❏ Never insert or disconnect the power plug with wet hands. Doing so may result in
severe shock.
❏ Do not allow foreign matter to fall into the equipment. Penetration by foreign
objects may lead to fire or electric shock.
❏ If water or other liquid spills into this equipment, turn off the power supply switch and
unplug the power cable immediately. Continued usage may lead to fire or electric
shock.
❏ Do not place multiple loads on power outlet. Overloading the outlet may lead to
fire. Always supply power directly from a standard 100 VAC domestic power outlet.
❏ Handle the power cable with care. Improper handling may lead to fire or electric
shock.
• Do not modify or attempt to repair the cable.
• Do not place any heavy object on top of the cable.
• Avoid excessive bending, twisting and pulling.
• Do not place the cable near heating equipment.
• Check that the plug is clean before plugging it in.
• Be sure to push the plug all the way in.
Cautions
CAUTION:
❏ Be sure to set this equipment on a firm, stable horizontal surface. Product may break
or cause injury if it falls.
❏ Do not use in locations subject to high humidity or dust levels. Excessive humidity and
dust may cause equipment damage, fire or shock.
Rev. Aiii
❏ Do not place heavy objects on top of this equipment. Never stand or lean on this
equipment. Equipment may fall or collapse, causing breakage and possible injury.
❏ To ensure safety, unplug this equipment prior to leaving it unused for an extended
period.
❏ Parts on the circuit board may become hot during operation. Wait approximately 10
minutes after turning the power off before touching them.
❏ To avoid injury, take care not to insert fingers or any part of the hand in the roll paper
opening where the manual cutter is installed.
❏ Do not open the roll paper cover without taking the necessary precautions, as this
can result in injury from the autocutter fixed blade.
❏ A needle for supplying ink to the printer is located inside the ink cartridge holder.
Inserting your fingers inside the ink cartridge holder may cause an injury.
Modular Connectors
The printer uses the modular connectors specifically designed for the cash drawer or customer
display. Do not connect these connectors to an ordinary telephone line.
iv Rev. A
TM-T88II/T88III Technical Reference Guide
About this Manual
This manual describes the TM-T88III, a current EPSON thermal printer product.
This manual also describes the TM-T88II, an obsolete product, for the purpose of supporting
legacy systems. The TM-T88II has been replaced by the newer TM-T88III. However, even
though the TM-T88II is no longer being sold, it is still in use by customers.
In addition, the power supply that was originally available for the TM-T88II printer, the PS-170,
is obsolete and no longer available. It is described only for legacy support. The currently
available power supply, the PS-180, works with either printer model.
Aim of the Manual
This manual was created to provide all the information necessary for system planning, design,
installation, and application of the printer for designers and developers of POS system.
Manual Content
The manual is made up of the following sections:
Chapter 1Product Overview
Chapter 2Setup
Chapter 3Application Development Information
Chapter 4ESC/POS Command-related Information
Chapter 5Product Specifications
Appendix AInterfaces and Connectors
Appendix BOptions and Consumables
Appendix CCharacter Code Tables
Appendix DTM-T88II/TM-88III Comparison Table
Related Software and Documents
Documents relating to the TM-T88II/TM-T88III are listed below.
Name of documentDescription
TM-T88II User’s Manual
TM-T88III User’s Manual
ESC/POS Application Programming GuideProvides detailed ESC/POS command information. Contact us
The TM-T88III thermal printer product is currently available from EPSON. The TM-T88II is an
obsolete product, which is described here for the purpose of supporting legacy systems.
In addition, the PS-170, the power supply for the TM-T88II printer, also is obsolete and no longer
available. It is described only for legacy support. The currently available power supply, the
PS-180, works with either printer model.
38400 is selected by setting DIP SW1-7
and 1-8 to ON. (See “DIP Switch
Functions” (page 2-3).)
Set with DIP SW2-5 *Cannot be changed.
11 pages including WPC 1252,
PC866 [Cyrillic #2], PC852 [Latin2])
Also can be operated by the driver for
the TM-T88II. Functions, however, are
restricted as follows:
• Some baud rates cannot be used in
serial communications (38400 bps,
2400 bps).
Note: The driver cannot set a
38400 bps baud rate. Selecting
a 2400 bps baud rate with the
driver will cause garbled
characters (the printer does not
support a 2400 bps baud rate).
2400, 4800, 9600, 19200
8 pages
—
* For details on the conditions for canceling the receive buffer BUSY state, refer to “DIP Switch Functions” (page 2-3).
1-2 Product OverviewRev. A
1.2 Part Names and Basic Operation
1.2.1 Part Names
Cutter cover
Power switch
Figure 1-1 Printer part names
TM-T88II/T88III Technical Reference Guide
Printer cover
POWER
ERROR
P
A
P
O
E
U
R
T
FEED
Control panel
Cover open button
* For details on DIP switch settings, refer to “DIP Switch Positions and Steps for Changing DIP Switch
Settings” (page 2-2).
1.2.2 Control Panel
POWER
ERROR
PAPER
OUT
FEED
Figure 1-2 Control panels for the TM-T88II (legacy model) and TM-T88III (current model)
TM-T88II
POWER LED
ERROR LED
PAPER OUT LED
FEED button
TM-T88III
POWER LED
ERROR LED
PAPER OUT LED
FEED button
Rev. AProduct Overview 1-3
1.2.2.1 LED
POWER LED (green)
❏ Lights when the power supply is on.
❏ Goes out when the power supply is turned off.
ERROR LED
Lights or flashes when the printer is offline.
❏ Lights after the power is turned on or after a reset (offline). Automatically goes out after a
while to indicate that the printer is ready.
Lights when the end of the roll paper is detected, and when printing has stopped (offline). If
this happens, replace with new roll paper.
❏ Flashes when an error occurs. (For details about the flash codes, refer to “Error Codes” (page
3-8).)
❏ Goes out during regular operation (online).
PAPER OUT LED
❏ Lights when there is no more roll paper or there is little remaining.
❏ Goes out when there is a sufficient amount of roll paper remaining.
❏ Flashes when a self-test is in progress or when the printer waits for a macro execution.
1.2.2.2 Buttons
PAPER FEED button
Pressing this button once feeds the roll paper by one line. Holding this button down feeds the
roll paper continuously.
1.2.3 Power Switch
The power switch is located at the bottom right front of the printer. (Refer to “Printer part
names” (page 1-3).)
Turn the printer on or off. The marks on the switch (0 = on / 1 = off) indicate the printer switch
position.
CAUTION:
Before turning on the printer be sure to check that the AC adapter is connected to the
power supply.
1-4 Product OverviewRev. A
TM-T88II/T88III Technical Reference Guide
1.2.4 Connectors
All cables are connected to the connector panel on the lower rear of the printer.
FG
Interface connector
Figure 1-3 Connector panel
Drawer kick-out connector
FG
DK
DC24V
Power supply connector
❏ Drawer kick-out connector for connecting the cash drawer
❏ Power supply connector for connecting the power supply unit
❏ Interface connector to connect the printer to the host computer interface (serial, parallel, etc.)
Note:
The picture above shows a serial interface model. For details on the various interfaces and how to connect
the power supply connector and cash drawer, see “Connecting Power Supply Unit and Cash Drawer”
(page 2-15) and “Connecting the Printer to the Host Computer” (page 2-8).
1.3 Handling the Printer
WARNING:
Do not open the printer cover during printing. Doing so may damage the printer.
Do not touch the manual cutter with your hands when installing or replacing roll paper.
The manual cutter is sharp and may cause an injury.
1.3.1 Selecting Paper Width
The customer can select either 58 mm {2.28"} or 80 mm {3.15"} paper. This option is performed at
the factory by installation of a spacer, as shown below.
Figure 1-4 Paper spacer
Rev. AProduct Overview 1-5
1.3.2 Installing and Replacing Roll Paper
FEED
FEED
Note:
Be sure to use roll paper that meets printer specifications. See Appendix B for details on the paper
specifications.
Do not use roll paper whose trailing end is glued to the roll paper core.
1.3.2.1 Installing Roll Paper
1. Make sure the host has not sent a printing command to the printer, and press the cover open
button to open the printer cover. If the printer cover does not open, a probable cause is that
the autocutter is locked. If this happens, refer to “Paper jam.”
P
O
W
E
E
R
R
R
O
R
PAPER
OUT
FEED
Figure 1-5 Cover open button
2. Load the roll paper.
POW
ER
ERRO
R
PAPER
OUT
FEED
Figure 1-6 Loading paper
Note:
When loading the roll paper, pay attention to the direction that the roll paper is fed out of the printer.
Figure 1-7 Paper direction
1-6 Product OverviewRev. A
TM-T88II/T88III Technical Reference Guide
FEED
FEED
3. Pull out the roll paper toward you.
4. Close the printer cover.
POWER
ERROR
PAPER
OUT
FEED
Figure 1-8 Closing the printer cover
5. Tear off the leading edge of the roll paper using the manual cutter.
P
O
W
E
E
R
R
R
O
R
PAP
O
ER
UT
FEED
Figure 1-9 Tear off paper
1.3.2.2 Replacing Paper
Follow the procedure below to replace roll paper.
1. Open the printer cover, and remove the core of the previously used roll paper.
2. Insert the new roll paper following the procedure in “Installing Roll Paper” (page 1-6).
1.3.3 Power Switch Cover
Install the power switch cover that comes with the TM-T88II/TM-T88III onto the printer to
prevent inadvertent changing of the power switch, to prevent tampering, and to improve the
appearance of the printer.
To reset the TM printer when the power switch cover is installed, insert a long, thin object (such
as the end of a paper clip) into the hole in the power switch cover and press the power switch.
Rev. AProduct Overview 1-7
1.3.4 Shipping Procedures
Do the following before shipping the printer.
1. Press the power switch to turn the power off.
2. Make sure the POWER LED is out.
3. Remove the power supply connector.
4. Pack the printer, keeping the top and bottom correctly oriented.
1-8 Product OverviewRev. A
TM-T88II/T88III Technical Reference Guide
Chapter 2
Setup
Before using the printer, you need to make various settings to increase the printer's
functionality. Configure the printer appropriately depending on the environment.
1. Install the printer (page 2-2)
Detailed setup
2. Set the DIP switches (page 2-2)
3. Set the roll paper near-end detector (page 2-7)
Note: Detailed setup sometimes
can be omitted.
4. Connect the printer to the host computer (page 2-8)
5. Connect the power supply and cash drawer (page 2-15)
6. Install the driver (page 2-16)
End
Figure 2-1 Setup flowchart
Rev. ASetup 2-1
2.1 Installing the Printer
In addition to regular horizontal installation, the printer can be hung on a wall using the
optional WH-10 Wall Hanging Bracket Set.
2.1.1 Precautions for Horizontal Installation
❏ Install the printer in a flat, horizontal position.
❏ Avoid locations susceptible to dust and other foreign matter.
❏ Be sure to avoid bumping so that the printer is not exposed to strong impact during
operation.
❏ Avoid placing the printer on top of the power supply or other cables or other objects.
2.1.2 Precautions for Wall Installation
❏ Make the following settings on the printer when you hang it on a wall. For details, refer to
the installation manual provided with the optional
•Install the roll paper stopper
•Adjust of near-end detector
•Install the WH-10
WH-10
Wall Hanging Bracket Set.
❏ For other details, refer to the installation manual provided with the optional WH-10 Wall
Hanging Bracket Set option.
2.2 Setting the DIP Switches
On this printer, you can make various settings with DIP switches.
Note:
Serial interface communication conditions must be set on serial interface model printers.
2.2.1 DIP Switch Positions and Steps for Changing DIP Switch Settings
Follow the steps below to change the DIP switch settings.
CAUTION:
Before you remove the DIP switch cover, turn the printer off. Otherwise, a short-circuit
may cause the printer to malfunction.
1. Make sure the power supply for the printer is turned off.
2-2 SetupRev. A
TM-T88II/T88III Technical Reference Guide
2. Unscrew the screw to remove the DIP switch cover from the base of the printer.
DSW1
DSW2
Figure 2-2 Removing the DIP switch cover
3. Set the DIP switches as desired, using the tip of a tool, such as a small screwdriver.
4. Attach the DIP switch cover, and screw in place.
Note:
New DIP switch settings are enabled after the printer is turned on.
2.2.2 DIP Switch Functions
The DIP switch functions depend on your printer’s interface specifications.
2.2.2.1 DIP switch settings for serial interface specifications
Note that the functions of DIP SW1-7, 1-8, and 2-5 differ on the TM-T88II and TM-88III. (The
functions of other DIP switch settings are the same.)
Note:
* Factory setting
Table 2-1 Switch bank 1 settings
SWFunctionONOFF
1-1Data receive errorIgnore“?” is printed *
1-2Receive buffer size45 bytes4KB *
1-3HandshakeXON/XOFFDTR/DSR *
1-4Bit length7 bits8 bits *
1-5Parity checkYesNo *
1-6Parity selectionEvenOdd *
,
1-7
1-8
Baud rate selection
(See the “Baud rate selection” tables below. (Note that the settings differ on the TM-T88II and TM-T88III.))
For details on DIP SW1-2: Receive buffer size, also refer to DIP SW2-5: Cancellation of receive buffer full BUSY state.
Rev. ASetup 2-3
Table 2-2 Baud rate selection (DIP SW1-7, 1-8)
TM-T88IITM-T88III
Baud rate
(BPS)
2400ONON38400ONON
4800OFFON4800OFFON
9600 *ONOFF9600 *ONOFF
19200OFFOFF19200OFFOFF
Switch no.
1-71-81-71-8
Baud rate
(BPS)
Switch no.
Table 2-3 Switch bank 2 settings
SWFunctionONOFF
2-1Handshake (BUSY) conditionsReceive buffer fullPrinter offline or
receive buffer full *
2-2Reserved (do not change setting)Fixed to OFF
2-3, 2-4Print density selection/low-power mode(See separate table.)
2-5Conditions for canceling receive buffer BUSY state (See separate table.)
2-6Reserved (do not change setting)Fixed to OFF
2-7Pin # 6 reset signalUsedNot used *
2-8Pin # 25 reset signalUsedNot used *
For details on DIP SW2-1: BUSY conditions, also refer to “Busy State” (page 3-11).
Table 2-4 Print density selection (DIP SW2-3, 2-4)
Switch No.
LevelPrint density
—Low-power modeONON
1Regular print density *OFFOFF
2
3Heavy print densityOFFON
↔
2-32-4
ONOFF
Table 2-5 Conditions for canceling receive buffer BUSY state (DIP SW2-5)
TM-T88IITM-T88III
Switch No.Conditions to cancel receive buffer
Conditions to cancel receive buffer
BUSY state
BUSY state canceled when 26 bytes or
more remain in receive buffer
2-52-5
Fixed to
OFF
BUSY state (enabled only when DIP
SW1-2 is OFF)
BUSY state canceled when 138 bytes
remain in receive buffer
BUSY state canceled when 256
bytes * remain in receive buffer
Switch No.
ON
OFF
2-4 SetupRev. A
TM-T88II/T88III Technical Reference Guide
Note:
With the TM-T88III, the DIP SW2-5 setting is enabled only when DIP SW1-2 is set to OFF and the
receive buffer is set to 4KB.
With the older TM-T88II model, be sure to set DIP SW2-5 to OFF before use. Otherwise, the printer may
no longer function correctly.
When the TM-T88II is used or when the TM-T88III is used with DIP SW1-2 set to ON, the BUSY state
is canceled when “26 bytes remaining in receive buffer” are reached, regardless of DIP SW2-5 setting.
Do not change the settings of DIP SW2-2 and SW2-6. Otherwise, the printer may no longer function
correctly.
2.2.2.2 DIP switch settings for other interface specifications
The following DIP switch functions are for parallel interface/USB/Ethernet model printers.
Note:
* Factory setting
Table 2-6 Parallel/USB/Ethernet DIP switch bank 1
SWFunctionONOFF
1-1 Automatic line feedEnabled at all timesDisabled at all times *
1-2Receive buffer size45 bytes4KB *
1-3, 1-8 Not defined
(Always use printer with these switches set to OFF.)
—— *
Table 2-7 Parallel/USB/Ethernet DIP switch bank 2
SWFunctionONOFF
2-1Handshake (BUSY conditions)
2-2Reserved (do not change setting)Fixed to OFF
2-3, 2-4Print density selection/low-power mode(See separate table.)
2-5Conditions for canceling receive buffer BUSY state(See separate table.)
2-6, 2-7Reserved (do not change setting)Fixed to OFF
2-8Pin #31reset signal (do not change setting)Fixed to ON
DIP SW2-1: For details on the BUSY condition, also refer to
“Busy State” (page 3-11)
• Receive buffer full• Offline *
.
• Receive buffer full
Rev. ASetup 2-5
Table 2-8 Selection of print density
Switch no.
LevelPrint density
1Low-power modeONON
2Regular print density *OFFOFF
3
4Heavy print densityOFFON
↔
2-32-4
ONOFF
Table 2-9 Conditions for canceling receive buffer BUSY state
TM-T88IITM-T88III
Conditions to cancel receive buffer BUSY
state
BUSY state canceled when 26 bytes or
more remain in receive buffer
Switch no.
2-52-5
Fixed to
OFF
Conditions to cancel receive buffer BUSY
state (enabled only when DIP SW1-2 OFF)
BUSY state canceled when 138 bytes
remain
BUSY state canceled when 256 bytes
remain *
Switch no.
ON
OFF
Note:
With the TM-T88III, the DIP SW2-5 setting is enabled only when DIP SW1-2 is set to OFF and the
receive buffer is set to 4KB.
With the TM-T88II, be sure to set DIP SW2-5 to OFF before use. Otherwise, the printer may no longer
function correctly.
When the TM-T88II is used or when TM-T88III is used with DIP SW1-2 set to ON, the BUSY state is
canceled when “26 bytes remaining in receive buffer” are reached regardless of the setting of DIP SW2-5.
Do not change the settings of DIP SW2-2 and SW2-6. Otherwise, the printer may no longer function
correctly.
2-6 SetupRev. A
TM-T88II/T88III Technical Reference Guide
FEED
2.3 Adjusting the Roll Paper Near-End Detector
Below are two situations where a roll paper NE detector adjustment is required.
❏ To adjust the detection position to suit the diameter of the roll paper core used.
❏ To adjust the detection position of remaining amount of paper.
Note:
Since roll paper cores vary slightly in shape, depending on paper roll design and manufacturing
tolerances, it impossible to detect the remaining paper exactly. Use roll paper with a core inner diameter of
12 mm {0.47"} and outer diameter of 18 mm {0.71"} so that the NE detector can detect the remaining
paper as accurately as possible.
Follow the procedure below to adjust the roll paper NE detector position.
1. Open the roll paper cover, and remove the roll paper.
2. Loosen the adjustment screw fastening the detector, and align the upper edge of the
positioning plate with the adjustment position. Adjustment positions are as follows:
Adjustment screw
Adjustment
position
UpperApprox. 27
LowerApprox. 23
Remaining amount of roll
paper (outer diameter: mm)
Positioning plate
Detection lever
Figure 2-3 NE detector positions
Note:
The adjustment screw is set to the lower position before shipment.
3. Tighten the adjustment screw.
4. After adjustment, make sure that the detection lever operates smoothly.
5. Load the roll paper.
6. Close the roll paper cover.
POWER
ERROR
PAPER
OUT
F
E
E
D
Rev. ASetup 2-7
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