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User’s Manual
Important Safety Information. . . . . . . . . . . . . . . . . . .page 2 Part Names and Functions. . . . . . . . . . . . . . . . . . . . . .page 5 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 8 Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 15 Installing/Replacing the Roll Paper . . . . . . . . . . . page 17 Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 18 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 19 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 20 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 21
M00112300EN
English
Important Safety Information
This manual presents important information intended to ensure safe and effective use of this product. Read this manual carefully and store it in an accessible location.
For information on development of a system with this product and setup, see also Technical Reference Guide. You can access Technical Reference Guide from the included Manual CD.
If Windows Embedded POSReady7 or Windows Embedded POSReady 2009 is installed on your model, be sure to read “MICROSOFT SOFTWARE LICENSE TERMS” at the end of this manual before you start using the product. If you do not accept any one of the terms, do not use the product.
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.
!WARNING:
Warnings must be observed carefully to avoid serious bodily injury.
!CAUTION:
Cautions must be observed to avoid minor injury to yourself, damage to your equipment, or loss of data.
QNote:
Notes have important information and useful tips on the operation of your product.
Safety Precautions
!WARNING:
If this product produces smoke, a strange odor, or unusual noise, immediately unplug the AC cable, and contact qualified service personnel. Continued use may lead to fire or electric shock.
Do not use this product with any voltage other than the specified one. Doing so may lead to fire or electric shock.
Be sure to use the specified AC adapter. Connection to an improper power source may cause fire.
Use only the power cable supplied with this product. In addition, use the supplied power cable only for this product. Other use may cause electric shock or fire.
Do not connect the cables in ways other than those specified in the manuals. Different connections may cause equipment damage or fire.
Do not block the openings of this product. This may cause overheating inside the product and lead to fire.
•Do not place the product in an unventilated narrow location, such as a bookshelf.
•Do not place the product on carpet.
•Do not cover the product with any fabric.
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Do not use this product where inflammable fumes of gasoline, benzine, thinner, or other inflammable liquids may be in the air. Doing so may cause an explosion or fire.
Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.
If water or other liquid spills into this product, immediately unplug the AC cable, and contact qualified service personnel. Continued use may lead to fire or shock.
Do not allow foreign objects to fall into this product. Penetration by foreign objects may lead to fire or electric shock.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury, fire, or electric shock.
Do not attempt to open or disassemble the internal lithium battery. This could result in burns or release of hazardous chemicals.
Do not leave the internal lithium battery in a hot place such as near a fire or a heater because it could overheat and ignite.
!CAUTION:
Do not use this product in locations subject to high humidity or dust levels. Excessive humidity and dust may cause paper jams and other problems, such as fire, or electric shock.
Be sure to set this product on a firm, stable, horizontal surface. The product may break or cause injury if it falls.
Do not stand on or place heavy objects on top of this product. Equipment may fall or collapse, causing breakage and possible injury.
Be sure to use this product with the connector cover attached. If it is not attached, foreign objects may enter this product, causing fire or equipment damage.
When you move this product, be sure to hold the main body. If you hold only the connector cover, it may come off and the main body may break or cause injury if it falls.
The print head can be very hot during and immediately after printing. If you need to touch it, such as for cleaning, wait until it cools down. Touching it before that may cause burns.
Be careful of the cutter blades of the printer.
Make sure that the total power requirements of all devices receiving power from this product do not exceed the power supplying capability of the product. Otherwise, the devices may be damaged.
Connecting an outdoor overhead LAN cable directly to this product may lead to lightning damage. If you need to connect such a cable to the product, the cable must be protected against an electrical surge between the cable and the product. You should avoid connecting the product to a non-surge protected outdoor overhead LAN cable.
Do not connect a telephone line to the drawer-kick connector of this product. The telephone line or product may become damaged.
To ensure safety, unplug this product before leaving it for an extended period.
Confirm the rated current of the external devices by checking the descriptions on the devices or manuals. Do not use a device whose rated current is unclear.
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Connect the external devices only when those total rated current is less than 4.2 A.
To power off the product, use the application or OS function. Do not use the operations shown below unless the product cannot be turned off due to an application or OS problem. Doing so may cause loss of unsaved data, require OS recovery, or damage the SSD or other hardware.
•Forced termination by holding down the power button for approx.4 sec.
•Power shutdown by turning off the circuit breaker on the distribution board or by disconnecting the AC cable/DC cable
The same phenomenon may also occur due to power shutdown caused by power failure/ temporary power failure.
Caution Labels
The caution label on the product indicates the following precautions.
!KCAUTION:
Do not touch the thermal head because it can be very hot after printing.
Caution about Warranty
This product assumes that the customer uses the software provided by Epson. If the customer modifies the software, any repairs for malfunctions that occur may be charged, even if they occur during the warranty period, and we may not be able to respond to product inquiries. If installing any software, be sure to thoroughly evaluate it and use it at your own discretion.
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Part Names and Functions
Front Section
Controller LEDs
Cover open lever
Power button |
Feed button |
|
Printer reset |
Printer LEDs |
|
button |
||
|
Roll paper cover
Power button
Press this button to turn on or shut down the product. Keep pressing the button to turn off the
product forcibly. (U “Forced Termination” on page 16)
QNote:
If the power button is disabled by settings on the operating system, the product will not shut down even if you press the power button.
Printer reset button
Remove the roll paper from the printer and then keep pressing this button with a pointed object (such as a paper clip) until the printer LED goes off to reset the printer.
Roll paper cover
Open this cover to install/replace the roll paper.
Feed button
Press this button to feed the roll paper.
Cover open lever
Press down this lever to open the roll paper cover.
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Controller LEDs
The status LEDs ( and ) indicate the product status with a combination of turning on and flashing.
The storage access LED ( ) turns on during storage access.
Status LED |
Status LED |
Storage access |
Product status |
(Blue) |
(Orange) |
LED (Blue) |
|
|
|
|
|
On |
Flashing (with approx. |
- |
Booting |
|
1 sec. intervals) |
|
Updating software |
|
|
|
|
On |
Off |
- |
Power is on. (Normal status) |
|
|
|
|
Flashing (with approx. |
Off |
- |
Standby. |
1 sec. intervals) |
|
|
|
|
|
|
|
Off |
Off |
- |
Power is off. |
|
|
|
|
On |
Flashing (with approx. |
- |
CPU overheating (95°C or higher) |
|
600 msec. intervals) |
|
USB overcurrent detected |
|
|
|
Backup battery error |
|
|
|
|
- |
- |
On |
Accessing storage. |
|
|
|
|
Printer LEDs
Indicates the printer status.
LED |
LED status |
Meaning |
|
|
|
Paper LED (Orange) |
On |
Roll paper near-end. |
|
|
|
|
Flashing |
Waiting for the self-test printing to be |
|
|
continued. |
|
|
|
|
Off |
There is a sufficient amount of roll paper |
|
|
remaining. |
|
|
|
Error LED (Orange) |
On |
Offline |
|
|
|
|
Flashing |
An error has occurred. |
|
|
|
|
Off |
In normal status. |
|
|
|
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Rear Section
Serial port
USB 3.0 ports (× 5) |
HDMI Port
USB 2.0 Port
VGA port
USB 2.0 Type C port
USB 3.0 port
Ethernet port
Line-out port DC-in connector
Drawer kick connector
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Setup
Installing the Product
Install the product horizontally on a firm, stable surface.
QNote:
The security hook on the back of the product allows you to attach a commercially available antitheft wire.
Security hook
A tape for fixing the product (DF-10) is available as an option. (U “Securing the Product” on
page 14)
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Connecting the AC Adapter
Follow the steps below to connect the AC adapter.
!WARNING:
Be sure to use the specified AC adapter [AC Adapter, T1(Model: M284B)] only.
!CAUTION:
Be sure to leave a space between the AC adapter and the main unit.
1.Firmly insert the DC connector of the AC adapter all the way into the DC-in connector on the product. ( in the illustration)
2.Firmly insert the connector of the AC cable all the way into the AC inlet on the AC adapter. ( in the illustration)
3.Firmly insert the plug all the way into the grounded wall outlet. ( in the illustration)
4.Set the AC adapter so that its label side is facing down.
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