Epson TM-S9000MJ Technical Reference Guide
Describes how to control the scanner and necessary information
when you develop applications.
Describes setup and installation of the product.
Describes how to handle the product.
Describes features and general specifications for the product.
Technical Reference Guide
Describes the interface and character code tables.
Product Overview
Setup
Application Development Information
Handling
Appendix
M00046002
Rev. C
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest
information.
• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained
herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating
and maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation.
©Seiko Epson Corporation 2012-2017. All rights reserved.
2
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.
You must follow warnings carefully to avoid serious bodily injury.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of
data.
CAUTION
Possibility of sustaining physical injuries.
Possibility of causing physical damage.
Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a
malfunction.
Provides important information and useful tips.
3
Warnings
WARNING
To avoid risk of electric shock, do not set up this product or handle cables during
a thunderstorm.
Never insert or disconnect the power plug with wet hands.
Doing so may result in severe shock.
Handle the power cable with care.
Improper handling may lead to fire or electric shock.
Do not modify or attempt to repair the cable.
Do not place any heavy object on top of the cable.
Avoid excessive bending, twisting, and pulling.
Do not place the cable near heating equipment.
Check that the plug is clean before plugging it in.
Be sure to push the plug all the way in.
Be sure to use the specified AC adapter.
Connection to an improper power source may cause fire or shock.
Do not place multiple loads on the power outlet.
Overloading the outlet may lead to fire.
Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact your
dealer or a Seiko Epson service center for advice.
Never attempt to repair this product yourself.
Improper repair work can be dangerous.
Never disassemble or modify this product.
Tampering with this product may result in injury or fire.
Do not allow foreign matter to fall into the equipment.
Penetration by foreign objects may lead to fire.
If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and contact your
dealer or Epson service center for advice.
Do not use aerosol sprayers containing flammable gas inside or around this
product.
Doing so may cause fire.
4
Cautions
CAUTION
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage or fire.
Be sure to set this equipment on a firm, stable, horizontal surface.
The product may break or cause injury if it falls.
Do not use this product in locations subject to high humidity or dust levels.
Excessive humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this
product.
Equipment may fall or collapse, causing breakage and possible injury.
Take care not to injure your fingers on the manual cutter
When you remove printed paper
When you perform other operations, such as loading/replacing roll paper
Before leaving the product unused for an extended period, make sure the ink
cartridge is installed, turn the product off using the power button, and unplug the
product to ensure safety.
Do not connect a telephone line to the drawer kick-out connector; otherwise the
product and the telephone line may be damaged.
Restriction of Use
When this product is used for applications requiring high reliability/safety such as
transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention
devices; various safety devices etc; or functional/precision
product only after giving consideration to including fail-safes and redundancies into your
design to maintain safety and total system reliability. Because this product was not intended for
use in applications requiring extremely high reliability/safety such as aerospace equipment,
main communication equipment, nuclear power control equipment, or medical equipment
related to direct medical care, etc., please make your own judgment on this product’s suitability
after a f
ull evaluation.
devices, etc., you should use this
5
About this Manual
Aim of the Manual
This manual was created to provide information on development and design of scanner
applications for developers.
Manual Content
The manual is made up of the following sections:
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Appendix
Product Overview
Setup
Application Development Information
Handling
Specifications of USB Interface
Character Code Tables
6
Contents
■ For Safety...............................................................................................................................3
Key to Symbols ....................................................................................................................................... 3
Warnings ................................................................................................................................................. 4
Cautions.................................................................................................................................................. 5
■ Restriction of Use...................................................................................................................5
■ About this Manual ................................................................................................................6
Aim of the Manual................................................................................................................................. 6
Manual Content .................................................................................................................................... 6
■ Contents ................................................................................................................................7
Product Overview ........................................................................11
■ Features...............................................................................................................................11
■ Product Configuration........................................................................................................12
Color...................................................................................................................................................... 12
Attachments ........................................................................................................................................ 12
■ Part Names and Functions.................................................................................................13
Power Button ........................................................................................................................................ 14
Control Panel ....................................................................................................................................... 14
Connectors........................................................................................................................................... 16
■ Offline ..................................................................................................................................17
■ Processing Modes for Cut Sheet Paper ............................................................................18
High-Speed Mode ............................................................................................................................... 18
Confirmation Mode............................................................................................................................. 20
■ Selectable Functions for Processing Cut Sheet ...............................................................24
■ Error Status...........................................................................................................................26
Automatically Recoverable Errors ..................................................................................................... 26
Recoverable Errors .............................................................................................................................. 27
Unrecoverable Errors ........................................................................................................................... 28
■ NV Memory (Non-Volatile Memory) ................................................................................29
NV Graphics Memory.......................................................................................................................... 29
User NV Memory .................................................................................................................................. 29
Memory Switches................................................................................................................................. 29
R/E (Receipt Enhancement) .............................................................................................................. 30
User-defined Page............................................................................................................................... 30
Maintenance Counter ........................................................................................................................ 30
■ Maintenance Counter........................................................................................................31
■ Product Specifications .......................................................................................................32
Printing Specifications ......................................................................................................................... 34
7
Character Specifications ....................................................................................................................36
Scanner Specifications ........................................................................................................................37
MSR (Factory Option)...........................................................................................................................38
Paper Specifications ............................................................................................................................39
Printable Area.......................................................................................................................................41
Printing and Cutting Positions for Roll Paper ..................................................................................... 42
Scannable Area ...................................................................................................................................43
MICR Readable Area ..........................................................................................................................45
Area for Electric Endorsement ............................................................................................................45
Environmental Conditions ...................................................................................................................46
Reliability................................................................................................................................................47
External Dimensions and Mass ............................................................................................................48
Setup .............................................................................................50
■ Flow of Setup ...................................................................................................................... 50
■ Installing the Product ......................................................................................................... 51
Important Notes on Installation ..........................................................................................................51
■ Connecting the Product to the Host Computer .............................................................. 52
■ Connecting the Power Supply Unit................................................................................... 53
■ Installing and Replacing the Ink Cartridge ..................................................................... 54
■ Installing and Replacing the Roll Paper........................................................................... 56
■ Connecting the Cash Drawer ........................................................................................... 57
Connecting the Drawer Kick-out Cable ...........................................................................................57
■ Setting the Memory Switches and R/E ............................................................................. 59
Functions ...............................................................................................................................................60
Application Development Information......................................64
■ Software .............................................................................................................................. 64
Operating Environment ....................................................................................................................... 64
Software for Windows .......................................................................................................................... 65
Software for Linux .................................................................................................................................66
How to Get Drivers, Utilities, and Manuals .........................................................................................66
■ Setting/Checking Modes .................................................................................................. 67
Self-test Mode.......................................................................................................................................67
NV Graphics Print Mode...................................................................................................................... 69
Receipt Enhancement Information Print Mode ............................................................................... 71
Memory Switch Setting Mode.............................................................................................................72
8
Handling .......................................................................................73
■ Turning On/Off the Product................................................................................................73
Turning On ............................................................................................................................................ 73
Turning Off ............................................................................................................................................ 73
■ Opening Covers .................................................................................................................74
Opening the Roll Paper Cover........................................................................................................... 74
Opening the Ink Cartridge Cover...................................................................................................... 74
Opening the MICR Cover................................................................................................................... 75
Opening the Rear Cover .................................................................................................................... 75
Opening the Scanner Cover.............................................................................................................. 76
■ Processing Cut Sheet Paper ..............................................................................................77
Flow of Single Pass Processing............................................................................................................ 77
Important Notes on Processing Cut Sheet Paper ............................................................................ 77
Inserting Cut Sheet Paper ................................................................................................................... 78
Ejecting Cut Sheet Paper ................................................................................................................... 79
■ Scanning ID Cards..............................................................................................................80
■ Reading Magnetic Stripe Cards........................................................................................81
■ Cleaning..............................................................................................................................82
Cleaning the Thermal Head ............................................................................................................... 82
Cleaning the Ink-Jet Head ................................................................................................................. 82
Cleaning the MICR Head ................................................................................................................... 83
Cleaning the Scanner ......................................................................................................................... 83
Cleaning the Product Case ............................................................................................................... 84
■ Troubleshooting ..................................................................................................................86
Error LED Is On or Flashing ................................................................................................................... 86
Paper or ID Card Is Jammed.............................................................................................................. 86
Printout Is Faint ..................................................................................................................................... 87
Reading/Scanning Is not Normal....................................................................................................... 87
Roll Paper Cover Will not Open ......................................................................................................... 88
■ Preparing for Transport.......................................................................................................89
Install the transportation cartridge .................................................................................................... 89
Pack the scanner................................................................................................................................. 89
Appendix......................................................................................90
■ Specifications of USB Interface .........................................................................................90
USB Interface (Type B) ......................................................................................................................... 90
Optional USB Interface (Type A) ........................................................................................................ 90
■ Character Code Tables .....................................................................................................91
Common to All Pages ......................................................................................................................... 92
Page 0 [PC437: USA, Standard Europe]............................................................................................93
Page 1 (Katakana).............................................................................................................................. 94
9
Page 2 (PC850: Multilingual) ...............................................................................................................95
Page 3 (PC860: Portuguese)...............................................................................................................96
Page 4 (PC863: Canadian-French)....................................................................................................97
Page 5 (PC865: Nordic) .......................................................................................................................98
Page 16 (WPC1252) ............................................................................................................................. 99
Page 17 (PC866: Cyrillic #2) .............................................................................................................. 100
Page 18 (PC852: Latin2) ....................................................................................................................101
Page 19 (PC858: Euro) ....................................................................................................................... 102
Page 255 (User-Defined Page) .........................................................................................................103
International Character Sets .............................................................................................................104
10
Chapter 1 Product Overview
Product Overview
This chapter describes features and specifications of the TM-S9000MJ.
Features
This compact, full-scale, up-grade hybrid product integrates functions of printing, check
computerization, personal ID image reading, and magnetic card stripe reading (optional)
required mainly for reception work at banks.
The main features are as follows.
•Small-footprint
• Roll paper printing function
Autocutter as standard equipment
Paper-saving function
•Check endorsement, cut sheet paper (cut sheet receipts, cashier’s check) printing
Ink-jet printing of multiple line and high resolution with 360 nozzle and 180 dpi
•Check magnetic ink character reader (E13B, CMC7) (supported by the driver.)
ICapturing image on the face and back of cut sheet paper and personal ID (such as driver’s license)
•Capability in obtaining binary (only cut sheet paper is supported.), grayscale, color, and
infrared light source images
•Auto sheet feeder
•Double feed detection for cut sheet paper
•Function to judge improper insertion of checks
•IQA (Image Quality Assurance) (Supported by the driver)
•OCR (Opti
driver)
•High-speed USB (USB 2.0 compliant) port
•Maintenance counter that is convenient for remote maintenance
onal Character Recognition) (OCR-A font, OCR-B font, barcodes) (Supported by the
1
•Buzzer
•Connection to a cash drawer
•Low ink detection, notifications to request replacing the in
•Paper separation using two exit pockets (supported by the two-pocket models only.)
•Magnetic stripe reader (factory option)
•USB-HUB (factory option)
k cartridge
11
Product Configuration
The TM-S9000MJ differs in function and equipment depending on the combinations of the
following specifications.
•Document processing speed: 110 dpm or 200 dpm
•Number of document exit pockets: 1 pocket or 2 pockets
•Whether or not the product has an MSR (Magnetic Stripe Reader) and USB (Type A)
connectors
Processing speed
110 dpm 1 pocket Installed Installed
200 dpm 1 pocket Installed Installed
dpm: documents per m
inute
Number of
document pockets
Not installed Not installed
2 pockets Installed Installed
Not installed Not installed
Not installed Not installed
2 pockets Installed Installed
Not installed Not installed
MSR
Color
EDG (Epson Dark Gray)
USB (Type A)
connectors
Attachments
• Thermal roll paper (for operation check)
•USB cable
•2 dedicated ink cartridges (Model: SJIC18(K))
•AC cable*
•AC adapter
•Setup Guide
• User’s Manual
* May not be included depending on the product model.
12
Part Names and Functions
Control panel
Manual cutter
Roll paper cover
MSR
Sub pocket
Rear cover open lever
Main pocket
Rear cover
Pocket guide
Pocket guide
Ink cartridge cover
ASF guide
Power button
MICR cover open lever
Scanner cover open lever
MICR cover
Scanner cover
Two-pocket model
MSR-equipped model
(See "Control Panel" on page 14.)
Chapter 1 Product Overview
1
13
Power Button
(Power) LED
Error LED
Document LED
ID Card LED
Ink LED
Cleaning button
Paper LED
Feed button
Turns the product on or off.
Be sure not to turn off the product or open the covers while the Power LED is flashing.
Control Panel
Power LED (Green)
•Lights when the power supply is on.
•Flashes rapidly while some operations such as turning power on, ink charging, or cleaning,
are executed.
• Flashes slowly while turning power off.
•Goes out when the power supply is turned off.
Error LED (Orange)
•Lights when the product is offline (except during paper feeding using the Feed button, during
self-test, and during ink-jet head cleaning).
•Flashes when an error occurs. (For details about the flash codes, see "Error Status" on page 26.)
•Goes out during regular operation (online).
14
Chapter 1 Product Overview
Document LED (Green)
•Lights when the product is ready to process cut sheet paper in the ASF or while the product is
processing cut sheet paper.
•Flashes when the product is waiting for cut sheet paper insertion.
•Goes out except for the cases above.
ID Card LED (Green)
•Lights when ID card is set and the product is ready to process it.
•Flashes when the product is waiting for ID card insertion or removal.
•Goes out except for the cases above.
Ink LED (Orange)
•Lights when no ink cartridge is installed or it is time to replace the ink cartridge.
1
•Flashes when ink is low.
•Goes out when the ink cartridge is installed and remaining ink is enough.
Cleaning button
Pressing this button for 3 seconds or more starts the ink-jet head cleaning. (See "Cleaning the Ink-
Jet Head" on page 82
.)
Paper LED (Orange)
•Lights when the roll paper is out or almost out.
•Flashes when the product is waiting for test printing on the roll paper.
•Goes out when the remaining roll paper is enough.
Feed button
Pressing this button feeds the roll paper.
15
Connectors
1
23
4
All cables are connected to the connector panel on the lower rear of the product.
•Power supply connector (
• Drawer kick-out connector (➁): Connects the cash drawer.
•USB connector (Type B) (➂): Connects the product with the host computer.
•USB connectors (Type A)* (
* Factory option
➀): Connects the power supply unit.
➃): Connects USB devices.
16
Offline
The TM-S9000MJ automatically goes offline under the following conditions:
•During initialization after:
Power on (including resetting with the interface)
Removal of error causes
•When any of the following covers are opened:
Ink cartridge cover
Roll paper cover
MICR cover
Rear cover
Scanner cover
•While the roll paper is fed using the FEED button
•When no ink cartridge is installed
•When it is time to replace the ink cartridge
•During self-test
Chapter 1 Product Overview
1
•During the ink-jet head cleaning
•When an error has occurred
•During macro command execution
•When the product
stops printing on the roll paper due to a roll paper end
For MSR equipped models, reading magnetic stripe card is possible, regardless of whether
the product is online or offline.
17
Processing Modes for Cut Sheet Paper
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Ejection of the document
Fed from the ASF
Check for double feeding
MICR reading
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Caputuring image on both sides
Ejection of the document
<First document>
<Second document>
<Third document>
The TM-S9000MJ has the following processing modes that are selectable with the driver in
accordance with how you want to use the product with cut sheet paper.
•High-speed mode
•Confirmation mode (with overlap/without overlap)
For detailed information about processing modes, see the TM-S9000MJ API Reference
Guide.
High-Speed Mode
This mode selects pockets and specifies whether to continue processing based on conditions
specified prior to scanning.
18
Chapter 1 Product Overview
<First document>
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Backward paper feeding*
Switching of the pocket
Ejection of the document
<Second document>
<Third document>
Fed from the ASF
Check for double feeding
Ejection of the document
Fed from the ASF
Switching of the pockets
*: Occurs depending on some
conditions.
When ejecting into the sub pocket (only for two-pocket models)
When documents are sorted into the two ejection pockets, a document is fed backward to the
pocket switching position and then ejected into a pocket if the ejection pocket is required to be
switched and the document is long. In that case, the processing slows down.
1
19
Confirmation Mode
<First document>
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Stop of paper feeding*
Ejection of the document
<Second document>
<Third document>
Fed from the ASF
Check for double feeding
Ejection of the document
Fed from the ASF
Stop of paper feeding*
* Waits for a command from the
application.
This mode selects pockets and specifies whether to continue processing according to commands
from the application for each scan.
Confirmation mode with overlap
The product starts feeding the next document while ejecting the current document into a pocket.
20
Chapter 1 Product Overview
*1 Waits for a command from the
application.
*
2
Occurs depending on some
conditions.
When ejecting into the sub pocket (only for two-pocket models)
When the two-pocket model receives a command to eject a document into a pocket, the
processing slows down because it feeds the document backward to the pocket switching
position and ejects it into a pocket.
<First document>
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
1
Stop of paper feeding*
Backward paper feeding*
Switching of the pockets
Ejection of the document
1
2
<Second document>
Fed from the ASF
Check for double feeding
Switching of the pockets
<Third document>
Ejection of the document
Fed from the ASF
21
Confirmation mode without overlap
<First document>
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Stop of paper feeding*
Ejection of the document
<Second document>
<Third document>
Fed from the ASF
Check for double feeding
Ejection of the document
Fed from the ASF
Stop of paper feeding*
Ejection of the document
* Waits for a command from the
application.
The product starts feeding the next cut sheet paper after the current cut sheet paper has been
stored completely into the pocket.
22
Chapter 1 Product Overview
<First document>
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Stop of paper feeding*
Backward paper feeding*
Switching of the pockets
Ejection of the document
<Second document>
<Third document>
Fed from the ASF
Check for double feeding
Ejection of the document
Fed from the ASF
Switching of the pockets
2
1
*1: Waits for a command
from the application.
*
2
: Occurs depending on
some conditions.
When ejecting into the sub pocket (only for two-pocket models)
When the two-pocket model receives a command to eject the document into the sub pocket, the
processing slows down because it feeds the cut sheet paper backward to the pocket switching
position and ejects it into the sub pocket.
1
23
Selectable Functions for Processing Cut Sheet
The TM-S9000MJ has the following functions that are selectable with the driver in accordance
with how you want to use the product with cut sheet paper. Settings with an application are also
available for the pocket ejection and processing continuance in the confirmation mode.
•Pocket ejection (on
Ejects the document to the Main pocket
Ejects the document to the Sub pocket
Waterfall*
ly for two-pocket models)
•Processing continuance
Continues processing
Ejects the document and stops processing
Stops processing without ejecting the document
• Electric endorsement
Performs electric endorsement
Does not perform electric endorsement
* When the ejection pocket is near-full, the documents are automatically ejected to the other pocket.
Processing Mode:
This mode specifies whether or not to use Pocket ejection or Processing continuance
High-speed
mode
Confirmation
mode
depending on the conditions set before scanning starts.
This allows the application to operate at high speed as it does not need to specify
operations for the next document for each scan. These conditions can be judged by the
host computer (processing in the driver) or by the firmware.
This mode specifies whether or not to use Pocket ejection or Processing continuance
depending on the instructions from the application. If there are no instructions from the
application, operations can also be performed by using the settings made beforehand.
24
Chapter 1 Product Overview
Functions and Judgment Conditions to be Selected in Each Processing Mode:
Processing
Modes
Judgment Selectable Functions
Judged by F/W When judgments are made from the following conditions only.
High-speed
mode
Judged by Driver The following conditions are judged at the same time as well as the
Confirmation
mode
Judged by
Application
Processing speed limitation:
Processing
Modes
Judgment Description
• Detecting double feeding
• Detecting incorrect insertion
• (Check paper)
• Detecting magnetic waveform
• Detecting external noise
• Print result that exceeds the paper length
conditions in the cell above.
• “?” in MICR reading
• IQA judgment
• Barcode recognition result
Functions are judged by application software
1
High-speed
mode
Confirmation
mode
Judged by F/W Since operations can be performed with judgment by the firmware,
without judgment by the host computer, operations can be
performed at a high speed.
However, back feeding occurs when ejecting the document into the
sub pocket for two-pocket models. Therefore, the speed decreases
when the number of sub pocket ejections increases.
Judged by Driver Performance declines when the conditions need to be judged by
the driver.
Judged by
Application
When conditions for scanned images, MICR text strings, and so on
are judged by the application, since the product waits for
instructions from the application, the processing speed changes for
each scan as the application returns instructions to the driver.
Furthermore, performance changes depending on whether or not
to overlap the next document upon instructions from the
applications.
25
Error Status
Approx. 320 ms
When an error occurs, the printer stops operating, goes offline, and the Error LED flashes.
There are three possible error types: automatically recoverable errors, recoverable errors, and
unrecoverable errors.
Automatically Recoverable Errors
Printing is no longer possible when automatically recoverable errors occur. They can be
recovered easily, as described below.
Error LED flash code
Error Error description
Recovery measure
Roll paper cover
open error*
Print head high
temperature
r*
erro
Print head low
temperature
r*
erro
*1 The memory switch must be set to auto recoverable error.
*2 If a drive circuit error occurs because of extreme temperatures, it is an unrecoverable error.
1
2
2
While printing on the roll
paper, the roll paper
cover was opened.
The temperature of the
print head is extremely
high.
The temperature of the
print head is extremely
low.
Close the roll paper
cover.
Recovers
automatically when
the print head cools.
Recovers
automatically when
the print head warms.
26
Chapter 1 Product Overview
Approx. 320 ms
Recoverable Errors
Processing is no longer possible when recoverable errors occur. They can be recovered easily by
sending an error recovery command from the driver after eliminating the cause of the error.
Error LED flash code
Error Error description
Recovery measure
Roll paper cover
open error*
Mechanism
position error
Cut sheet paper
jam error
Cut sheet paper
feed error
While printing on the roll
paper, the roll paper
cover was opened.
The home position of the
hopper or the pocket
switching board cannot
be detected.
The check is not ejected
after feeding a specified
amount of paper.
Feeding from the ASF
failed.
A cut sheet paper/card
jam was detected.
Too short/long paper
was detected.
Double feeding of cut
sheet paper occurred.
Cut sheet paper was
inserted upside down or
back to front.
Selected that incorrect
cut sheet paper feeding
to cause an error in
confirmation mode.
Data that is longer than
the length of the cut
sheet paper was
specified.
Noise was detected
during MICR reading.
Recovers with a
command with the roll
paper cover closed.
Recovers with a
command after the
error cause is
eliminated.
Recovers with a
command after the
error cause is
eliminated.
Recovers with a
command after the
error cause is
eliminated.
1
Auto-cutter error The home position of the
* The memory switch must be set to recoverable error.
auto-cutter cannot be
detected.
Recovers after the
error cause is
eliminated.
27
Unrecoverable Errors
Approx.320 ms
Processing is no longer possible when unrecoverable errors occur. The scanner must be repaired.
Turn off the power immediately when unrecoverable errors occur.
CAUTION
Error LED flash code
Error Error description
Drive circuit error Internal circuit does not work correctly.
There is an abnormality in the thermistor.
Read/Write error After R/W checking, the printer does not
work correctly.
High voltage error The power supply voltage is extremely
high.
Low voltage error The power supply voltage is extremely low.
CPU execution error The CPU executes an incorrect address.
Communication
device error
IJ mechanism error Ink jet print mechanism does not work
Double feeding
detector noise error
Double feeding
detector error
Maintenance error The pump rotates more times than
USB does not work correctly.
correctly.
The double feeding detector detected a
noise.
The double feeding detector does not
work correctly.
specified.
The absorbed amount of the ink
absorber is more than specified.
28
Chapter 1 Product Overview
NV Memory (Non-Volatile Memory)
The printer's NV memory stores data even after the printer power is turned off. NV memory
contains the following memory areas for the user:
•NV graphics memory
• User NV memory
•Memory switches
•Receipt Enhancement (R/E)
•User-defined page
•Maintenance counter
As a guide when you program applications, NV memory should be rewritten 10 or fewer
times a day.
NV Graphics Memory
Graphics, such as logos to be printed on receipts, can be stored to enable high speed graphic
printing.
Use the TM-S9000 Utility to register graphics. You can also print and confirm the registered
graphics in the TM-S9000 Utility or NV graphics memory print mode.
For detailed information about the TM-S9000 Utility, see the TM-S9000 Utility User’s
Manual.
For information about how to use the NV graphics memory print mode, see
Graphics Print Mode" on page 69
.
"NV
User NV Memory
You can store and read text data for multiple purposes, such as for storing a note including
customizing or maintenance information of the printer.
1
Memory Switches
With the memory switches, which are software switches for the printer, you can configure
various settings of the printer.
For information about the memory switches, see
page 59
.
"Setting the Memory Switches and R/E" on
29
R/E (Receipt Enhancement)
Graphics, such as logos, can be printed on top or bottom of receipts by setting R/E.
For information about R/E settings, see
"Setting the Memory Switches and R/E" on page 59.
User-defined Page
You can store character data in the user-defined page (character code table: page 255) so that you
can also print characters not resident in the printer.
Maintenance Counter
With this function, printer information, such as the number of lines fed, the count of thermal
head energizing, and printer operation time after the printer starts working, is automatically
stored in NV memory. You can read or reset the information with the TM-S9000 Utility or the
API of t
For information about maintenance counter, see
he TM-S9000 Driver to use it for periodical checks or part replacement.
"Maintenance Counter" on page 31.
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