Epson TM-S9000MJ Technical Reference Guide

Describes how to control the scanner and necessary information when you develop applications.

Describes setup and installation of the product.

Describes how to handle the product.

Describes features and general specifications for the product.

Technical Reference Guide

Describes the interface and character code tables.

Product Overview

Setup

Application Development Information

Handling

Appendix

M00046002

Rev. C

Cautions

• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

• The contents of this document are subject to change without notice. Please contact us for the latest information.

• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained herein.

• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Trademarks

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation.

2

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read

the following carefully before handling the product.

You must follow warnings carefully to avoid serious bodily injury.

WARNING

Provides information that must be observed to prevent damage to the equipment or loss of data.

CAUTION

 Possibility of sustaining physical injuries.  Possibility of causing physical damage.  Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Provides important information and useful tips.

3

Warnings

WARNING

 To avoid risk of electric shock, do not set up this product or handle cables during

a thunderstorm.

 Never insert or disconnect the power plug with wet hands.

Doing so may result in severe shock.

 Handle the power cable with care.

Improper handling may lead to fire or electric shock.

 Do not modify or attempt to repair the cable.  Do not place any heavy object on top of the cable.  Avoid excessive bending, twisting, and pulling.  Do not place the cable near heating equipment.  Check that the plug is clean before plugging it in.  Be sure to push the plug all the way in.

 Be sure to use the specified AC adapter.

Connection to an improper power source may cause fire or shock.

 Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire.

 Shut down your equipment immediately if it produces smoke, a strange odor, or

unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

 Never attempt to repair this product yourself.

Improper repair work can be dangerous.

 Never disassemble or modify this product.

Tampering with this product may result in injury or fire.

 Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

 If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or Epson service center for advice.

 Do not use aerosol sprayers containing flammable gas inside or around this

product.

Doing so may cause fire.

4

Cautions

CAUTION

 Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage or fire.

 Be sure to set this equipment on a firm, stable, horizontal surface.

The product may break or cause injury if it falls.

 Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

 Do not place heavy objects on top of this product. Never stand or lean on this

product.

Equipment may fall or collapse, causing breakage and possible injury.

 Take care not to injure your fingers on the manual cutter

 When you remove printed paper  When you perform other operations, such as loading/replacing roll paper

 Before leaving the product unused for an extended period, make sure the ink

cartridge is installed, turn the product off using the power button, and unplug the product to ensure safety.

 Do not connect a telephone line to the drawer kick-out connector; otherwise the

product and the telephone line may be damaged.

Restriction of Use

When this product is used for applications requiring high reliability/safety such as

transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention

devices; various safety devices etc; or functional/precision

product only after giving consideration to including fail-safes and redundancies into your

design to maintain safety and total system reliability. Because this product was not intended for

use in applications requiring extremely high reliability/safety such as aerospace equipment,

main communication equipment, nuclear power control equipment, or medical equipment

related to direct medical care, etc., please make your own judgment on this product’s suitability

after a f

ull evaluation.

devices, etc., you should use this

5

About this Manual

Aim of the Manual

This manual was created to provide information on development and design of scanner

applications for developers.

Manual Content

The manual is made up of the following sections:

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Appendix

Product Overview

Setup

Application Development Information

Handling

Specifications of USB Interface

Character Code Tables

6

Product Overview

This chapter describes features and specifications of the TM-S9000MJ.

Features

This compact, full-scale, up-grade hybrid product integrates functions of printing, check

computerization, personal ID image reading, and magnetic card stripe reading (optional)

required mainly for reception work at banks.

The main features are as follows.

•Small-footprint

• Roll paper printing function

Autocutter as standard equipment Paper-saving function

•Check endorsement, cut sheet paper (cut sheet receipts, cashier’s check) printing

Ink-jet printing of multiple line and high resolution with 360 nozzle and 180 dpi

•Check magnetic ink character reader (E13B, CMC7) (supported by the driver.)

ICapturing image on the face and back of cut sheet paper and personal ID (such as driver’s license)

•Capability in obtaining binary (only cut sheet paper is supported.), grayscale, color, and

infrared light source images

•Auto sheet feeder

•Double feed detection for cut sheet paper

•Function to judge improper insertion of checks

•IQA (Image Quality Assurance) (Supported by the driver)

•OCR (Opti

driver)

•High-speed USB (USB 2.0 compliant) port

•Maintenance counter that is convenient for remote maintenance

onal Character Recognition) (OCR-A font, OCR-B font, barcodes) (Supported by the

1

•Buzzer

•Connection to a cash drawer

•Low ink detection, notifications to request replacing the in

•Paper separation using two exit pockets (supported by the two-pocket models only.)

•Magnetic stripe reader (factory option)

•USB-HUB (factory option)

k cartridge

11

Product Configuration

The TM-S9000MJ differs in function and equipment depending on the combinations of the

following specifications.

•Document processing speed: 110 dpm or 200 dpm

•Number of document exit pockets: 1 pocket or 2 pockets

•Whether or not the product has an MSR (Magnetic Stripe Reader) and USB (Type A)

connectors

Processing speed

110 dpm 1 pocket Installed Installed

200 dpm 1 pocket Installed Installed

dpm: documents per m

inute

Number of

document pockets

Not installed Not installed

2 pockets Installed Installed

Not installed Not installed

2 pockets Installed Installed

Not installed Not installed

MSR

Color

EDG (Epson Dark Gray)

USB (Type A)

connectors

Attachments

• Thermal roll paper (for operation check)

•USB cable

•2 dedicated ink cartridges (Model: SJIC18(K))

•AC cable*

•AC adapter

•Setup Guide

• User’s Manual

* May not be included depending on the product model.

12

Part Names and Functions

Control panel

Manual cutter

Roll paper cover

MSR

Sub pocket

Rear cover open lever

Main pocket

Rear cover

Pocket guide

Ink cartridge cover

ASF guide

Power button

MICR cover open lever

Scanner cover open lever

MICR cover

Scanner cover

Two-pocket model

MSR-equipped model

(See "Control Panel" on page 14.)

Chapter 1 Product Overview

1

13

Power Button

(Power) LED

Error LED

Document LED

ID Card LED

Ink LED

Cleaning button

Paper LED

Feed button

Turns the product on or off.

Be sure not to turn off the product or open the covers while the Power LED is flashing.

Control Panel

Power LED (Green)

•Lights when the power supply is on.

•Flashes rapidly while some operations such as turning power on, ink charging, or cleaning,

are executed.

• Flashes slowly while turning power off.

•Goes out when the power supply is turned off.

Error LED (Orange)

•Lights when the product is offline (except during paper feeding using the Feed button, during

self-test, and during ink-jet head cleaning).

•Flashes when an error occurs. (For details about the flash codes, see "Error Status" on page 26.)

•Goes out during regular operation (online).

14

Chapter 1 Product Overview

Document LED (Green)

•Lights when the product is ready to process cut sheet paper in the ASF or while the product is

processing cut sheet paper.

•Flashes when the product is waiting for cut sheet paper insertion.

•Goes out except for the cases above.

ID Card LED (Green)

•Lights when ID card is set and the product is ready to process it.

•Flashes when the product is waiting for ID card insertion or removal.

•Goes out except for the cases above.

Ink LED (Orange)

•Lights when no ink cartridge is installed or it is time to replace the ink cartridge.

1

•Flashes when ink is low.

•Goes out when the ink cartridge is installed and remaining ink is enough.

Cleaning button

Pressing this button for 3 seconds or more starts the ink-jet head cleaning. (See "Cleaning the Ink-

Jet Head" on page 82

.)

Paper LED (Orange)

•Lights when the roll paper is out or almost out.

•Flashes when the product is waiting for test printing on the roll paper.

•Goes out when the remaining roll paper is enough.

Feed button

Pressing this button feeds the roll paper.

15

Connectors

1

23

4

All cables are connected to the connector panel on the lower rear of the product.

•Power supply connector (

• Drawer kick-out connector (➁): Connects the cash drawer.

•USB connector (Type B) (➂): Connects the product with the host computer.

•USB connectors (Type A)* (

* Factory option

➀): Connects the power supply unit.

➃): Connects USB devices.

16

Offline

The TM-S9000MJ automatically goes offline under the following conditions:

•During initialization after:

Power on (including resetting with the interface) Removal of error causes

•When any of the following covers are opened:

Ink cartridge cover Roll paper cover MICR cover Rear cover Scanner cover

•While the roll paper is fed using the FEED button

•When no ink cartridge is installed

•When it is time to replace the ink cartridge

•During self-test

Chapter 1 Product Overview

1

•During the ink-jet head cleaning

•When an error has occurred

•During macro command execution

•When the product

stops printing on the roll paper due to a roll paper end

For MSR equipped models, reading magnetic stripe card is possible, regardless of whether the product is online or offline.

17

Processing Modes for Cut Sheet Paper

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Ejection of the document

Fed from the ASF

Check for double feeding

MICR reading

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Caputuring image on both sides

Ejection of the document

The TM-S9000MJ has the following processing modes that are selectable with the driver in

accordance with how you want to use the product with cut sheet paper.

•High-speed mode

•Confirmation mode (with overlap/without overlap)

For detailed information about processing modes, see the TM-S9000MJ API Reference Guide.

High-Speed Mode

This mode selects pockets and specifies whether to continue processing based on conditions

specified prior to scanning.

18

Chapter 1 Product Overview

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Backward paper feeding*

Switching of the pocket

Ejection of the document

Fed from the ASF

Check for double feeding

Ejection of the document

Fed from the ASF

Switching of the pockets

*: Occurs depending on some

conditions.

When ejecting into the sub pocket (only for two-pocket models)

When documents are sorted into the two ejection pockets, a document is fed backward to the

pocket switching position and then ejected into a pocket if the ejection pocket is required to be

switched and the document is long. In that case, the processing slows down.

1

19

Confirmation Mode

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Stop of paper feeding*

Ejection of the document

Fed from the ASF

Check for double feeding

Ejection of the document

Fed from the ASF

Stop of paper feeding*

* Waits for a command from the

application.

This mode selects pockets and specifies whether to continue processing according to commands

from the application for each scan.

Confirmation mode with overlap

The product starts feeding the next document while ejecting the current document into a pocket.

20

Chapter 1 Product Overview

*1 Waits for a command from the

application.

*

2

Occurs depending on some

conditions.

When ejecting into the sub pocket (only for two-pocket models)

When the two-pocket model receives a command to eject a document into a pocket, the

processing slows down because it feeds the document backward to the pocket switching

position and ejects it into a pocket.

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

1

Stop of paper feeding*

Backward paper feeding*

Switching of the pockets

Ejection of the document

1

2

Fed from the ASF

Check for double feeding

Switching of the pockets

Ejection of the document

Fed from the ASF

21

Confirmation mode without overlap

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Stop of paper feeding*

Ejection of the document

Fed from the ASF

Check for double feeding

Ejection of the document

Fed from the ASF

Stop of paper feeding*

Ejection of the document

* Waits for a command from the

application.

The product starts feeding the next cut sheet paper after the current cut sheet paper has been

stored completely into the pocket.

22

Chapter 1 Product Overview

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Stop of paper feeding*

Backward paper feeding*

Switching of the pockets

Ejection of the document

Fed from the ASF

Check for double feeding

Ejection of the document

Fed from the ASF

Switching of the pockets

2

1

*1: Waits for a command from the application. *

2

: Occurs depending on

some conditions.

When ejecting into the sub pocket (only for two-pocket models)

When the two-pocket model receives a command to eject the document into the sub pocket, the

processing slows down because it feeds the cut sheet paper backward to the pocket switching

position and ejects it into the sub pocket.

1

23

Selectable Functions for Processing Cut Sheet

The TM-S9000MJ has the following functions that are selectable with the driver in accordance

with how you want to use the product with cut sheet paper. Settings with an application are also

available for the pocket ejection and processing continuance in the confirmation mode.

•Pocket ejection (on

Ejects the document to the Main pocket Ejects the document to the Sub pocket Waterfall*

ly for two-pocket models)

•Processing continuance

Continues processing Ejects the document and stops processing Stops processing without ejecting the document

• Electric endorsement

Performs electric endorsement Does not perform electric endorsement

* When the ejection pocket is near-full, the documents are automatically ejected to the other pocket.

Processing Mode:

This mode specifies whether or not to use Pocket ejection or Processing continuance

High-speed

mode

Confirmation

mode

depending on the conditions set before scanning starts. This allows the application to operate at high speed as it does not need to specify operations for the next document for each scan. These conditions can be judged by the host computer (processing in the driver) or by the firmware.

This mode specifies whether or not to use Pocket ejection or Processing continuance depending on the instructions from the application. If there are no instructions from the application, operations can also be performed by using the settings made beforehand.

24

Chapter 1 Product Overview

Functions and Judgment Conditions to be Selected in Each Processing Mode:

Processing

Modes

Judgment Selectable Functions

Judged by F/W When judgments are made from the following conditions only.

High-speed

mode

Judged by Driver The following conditions are judged at the same time as well as the

Confirmation

mode

Judged by Application

Processing speed limitation:

Processing

Modes

Judgment Description

• Detecting double feeding

• Detecting incorrect insertion

• (Check paper)

• Detecting magnetic waveform

• Detecting external noise

• Print result that exceeds the paper length

conditions in the cell above.

• “?” in MICR reading

• IQA judgment

• Barcode recognition result

Functions are judged by application software

1

High-speed

mode

Confirmation

mode

Judged by F/W Since operations can be performed with judgment by the firmware,

without judgment by the host computer, operations can be performed at a high speed. However, back feeding occurs when ejecting the document into the sub pocket for two-pocket models. Therefore, the speed decreases when the number of sub pocket ejections increases.

Judged by Driver Performance declines when the conditions need to be judged by

the driver.

Judged by Application

When conditions for scanned images, MICR text strings, and so on are judged by the application, since the product waits for instructions from the application, the processing speed changes for each scan as the application returns instructions to the driver. Furthermore, performance changes depending on whether or not to overlap the next document upon instructions from the applications.

25

Error Status

Approx. 320 ms

When an error occurs, the printer stops operating, goes offline, and the Error LED flashes.

There are three possible error types: automatically recoverable errors, recoverable errors, and

unrecoverable errors.

Automatically Recoverable Errors

Printing is no longer possible when automatically recoverable errors occur. They can be

recovered easily, as described below.

Error LED flash code

Error Error description

Recovery measure

Roll paper cover open error*

Print head high temperature

r*

erro

Print head low temperature

r*

erro

*1 The memory switch must be set to auto recoverable error.

*2 If a drive circuit error occurs because of extreme temperatures, it is an unrecoverable error.

1

2

While printing on the roll paper, the roll paper cover was opened.

The temperature of the print head is extremely high.

The temperature of the print head is extremely low.

Close the roll paper cover.

Recovers automatically when the print head cools.

Recovers automatically when the print head warms.

26

Chapter 1 Product Overview

Approx. 320 ms

Recoverable Errors

Processing is no longer possible when recoverable errors occur. They can be recovered easily by

sending an error recovery command from the driver after eliminating the cause of the error.

Error LED flash code

Error Error description

Recovery measure

Roll paper cover open error*

Mechanism position error

Cut sheet paper jam error

Cut sheet paper feed error

While printing on the roll paper, the roll paper cover was opened.

The home position of the hopper or the pocket switching board cannot be detected.

 The check is not ejected

after feeding a specified amount of paper.

 Feeding from the ASF

failed.

 A cut sheet paper/card

jam was detected.

 Too short/long paper

was detected.

 Double feeding of cut

sheet paper occurred.

 Cut sheet paper was

inserted upside down or back to front.

 Selected that incorrect

cut sheet paper feeding to cause an error in confirmation mode.

 Data that is longer than

the length of the cut sheet paper was specified.

 Noise was detected

during MICR reading.

Recovers with a command with the roll paper cover closed.

Recovers with a command after the error cause is eliminated.

1

Auto-cutter error The home position of the

* The memory switch must be set to recoverable error.

auto-cutter cannot be detected.

Recovers after the error cause is eliminated.

27

Unrecoverable Errors

Approx.320 ms

Processing is no longer possible when unrecoverable errors occur. The scanner must be repaired.

Turn off the power immediately when unrecoverable errors occur.

CAUTION

Error LED flash code

Error Error description

Drive circuit error  Internal circuit does not work correctly.

 There is an abnormality in the thermistor.

Read/Write error After R/W checking, the printer does not

work correctly.

High voltage error The power supply voltage is extremely

high.

Low voltage error The power supply voltage is extremely low.

CPU execution error The CPU executes an incorrect address.

Communication device error

IJ mechanism error Ink jet print mechanism does not work

Double feeding detector noise error

Double feeding detector error

Maintenance error  The pump rotates more times than

USB does not work correctly.

correctly.

The double feeding detector detected a noise.

The double feeding detector does not work correctly.

specified.

 The absorbed amount of the ink

absorber is more than specified.

28

Chapter 1 Product Overview

NV Memory (Non-Volatile Memory)

The printer's NV memory stores data even after the printer power is turned off. NV memory

contains the following memory areas for the user:

•NV graphics memory

• User NV memory

•Memory switches

•Receipt Enhancement (R/E)

•User-defined page

•Maintenance counter

As a guide when you program applications, NV memory should be rewritten 10 or fewer times a day.

NV Graphics Memory

Graphics, such as logos to be printed on receipts, can be stored to enable high speed graphic

printing.

Use the TM-S9000 Utility to register graphics. You can also print and confirm the registered

graphics in the TM-S9000 Utility or NV graphics memory print mode.

 For detailed information about the TM-S9000 Utility, see the TM-S9000 Utility User’s

Manual.

 For information about how to use the NV graphics memory print mode, see

Graphics Print Mode" on page 69

.

"NV

User NV Memory

You can store and read text data for multiple purposes, such as for storing a note including

customizing or maintenance information of the printer.

1

Memory Switches

With the memory switches, which are software switches for the printer, you can configure

various settings of the printer.

For information about the memory switches, see

page 59

.

"Setting the Memory Switches and R/E" on

29

R/E (Receipt Enhancement)

Graphics, such as logos, can be printed on top or bottom of receipts by setting R/E.

For information about R/E settings, see

"Setting the Memory Switches and R/E" on page 59.

User-defined Page

You can store character data in the user-defined page (character code table: page 255) so that you

can also print characters not resident in the printer.

Maintenance Counter

With this function, printer information, such as the number of lines fed, the count of thermal

head energizing, and printer operation time after the printer starts working, is automatically

stored in NV memory. You can read or reset the information with the TM-S9000 Utility or the

API of t

For information about maintenance counter, see

he TM-S9000 Driver to use it for periodical checks or part replacement.

"Maintenance Counter" on page 31.

30

Chapter 1 Product Overview

Maintenance Counter

The TM-S9000MJ has the maintenance counter to get the following counts.

Counter Counter type Unit

Number of lines fed for roll paper Resettable/Cumulative Lines

Count of thermal head energizing Resettable/Cumulative Count

Number of lines fed for thermal head Resettable/Cumulative Lines

Number of head shots for ink jet (Column A) Resettable/Cumulative 1000 shots

Number of head shots for ink jet (Column B) Resettable/Cumulative 1000 shots

Count of pump motor operations Resettable/Cumulative Count

Count of autocutter drive Resettable/Cumulative Count

Count of ASF feeding Resettable/Cumulative Count

Count of cut sheet paper scanning Resettable/Cumulative Count

Count of card scanning Resettable/Cumulative Count

Count of magnetic ink character read Resettable/Cumulative Count

Count of pocket switch Resettable/Cumulative Count

Count of hopper open/close Resettable/Cumulative Count

Duration of product operation Resettable/Cumulative Hours

1

31

Product Specifications

Autocutter Cutting method Scissors type with separated blades

Cutting type Partial cut (cutting with one point left edge left uncut)

ASF paper supply Number of sheets that can be loaded: 100 sheets or fewer

(when the paper thickness is 0.13 mm or less). total thickness must be 13 mm or less including warps.

However, the

Pocket storage One-pocket

model

Two-pocket model

MICR reader Reading method Permanent magnetic bias

Supported fonts E13B, CMC7 (Alphabetic characters are not supported.)

Recognition rate 99% or more (at 25C {77F} using check paper conforming to

OCR/ barcode reader

Supported OCR fonts

100 sheets or fewer (when the paper thickness is 0.13 mm or less). However, the total thickness must be 13 mm or less including warps.

Main pocket: 100 sheets or fewer (when the paper thickness is

0.13 mm or less). or less including warps.

Sub pocket: 50 sheets or fewer (when the paper thickness is

0.13 mm or less). However, the total thickness must be 6.5 mm or less including warps.

ANSI standards)

E13B, CMC7

OCR A

However, the total thickness must be 13 mm

32

Supported barcode fonts

OCR B (The characters, %, /, and & are available by driver setting.)

UPC-A, UPC-E, Code39, Code128, ITF, JAN8(EAN), JAN13(EAN)

Chapter 1 Product Overview

Interface USB (Type A*/Type B) [compliance: USB 2.0 communication

speed: Hi-Speed (480 Mbps)/Full-Speed (12 Mbps)]

Ink cartridge Exclusive ink cartridge: SJIC18(K)

Color of ink: Black

Power supply Specified AC adapter

Operating voltage DC 24 V ± 7%

* USB (Type A) connector is a factory option.

The specified processing speed is not achievable when using USB Full-Speed.

1

33

Printing Specifications

Cut sheet paper printing

Printing method Line ink jet printing with ink jet head

Nozzle arrangement 360 nozzles in 2 lines

Dot density 180  180 dpi

Printing direction Fixed stroke control

Print height 50.80 mm {2.00 in}

Printable lines Font A 12 lines maximum

Font B 16 lines maximum

Line spacing* Default: Approx. 4.23 mm {1/6 in}

Print width 100 to 215 mm {3.94 to 8.46 in} (depends on the

paper width)

Characters per line Font A 59 to 126 (depends on the paper width)

Font B 78 to 169 (depends on the paper width)

Character spacing* Font A 0.28 mm {0.01 in} (2 dots)

Font B 0.28 mm {0.01 in} (2 dots)

Maximum printing speed Approx. 800 mm/s {31.50 in/s}

(The printing speed depends on the type of the image to obtain.)

dpi: dots per inch (number of dots per 25.4 mm {1.00 in})

* Programmable by control command.

34

Chapter 1 Product Overview

Roll paper printing

Printing method Thermal line printing

Dot density 180  180 dpi

Printing direction Unidirectional with friction feed

Print width 72 mm {2.83 in}, 512 dot positions

Characters per line Font A 42

Font B 56

Character spacing* Font A 0.28 mm {0.01 in} (2 dots)

Font B 0.28 mm {0.01 in} (2 dots)

Maximum printing speed Text printing with embedded fonts: 300 mm/s {11.81

in/s}

Paper feed speed Approx. 200 mm/s {7.87 in/s} (continuous paper

feeding)

Line spacing* Default: 4.23 mm {1/6 in}

dpi: dots per inch (number of dots per 25.4 mm {1.00 in})

* Programmable by control command.

 The printing speed above is the value when the product prints with the standard print

density level at 24 V and 25C. However, the printing speed changes automatically depending on the condition of the supply voltage or the head temperature.

 The maximum printing speed above may not be achieved depending on the type of

interface, the setting of data transmission speed, and the combination of control commands.

 If the data transmission speed is slower than the maximum printing speed, the printing

speed may fluctuate and there may be some cases where the print result becomes shaded and/or dot displacement in paper feeding occurs.

 If the data transmission speed is much slower than the maximum printing speed,

intermittent printing will occur and white lines will be formed when printing graphics.

1

35

Character Specifications

Number of characters Alphanumeric characters 95 characters

Extended graphics 128 characters  11 pages (including user-

defined page)

International characters 16 sets

Character structure Font A 12  24 (including 2-dot horizontal spacing)

Font B 9  17 (including 2-dot horizontal spacing)

Character size (W  H) Font A Standard: 1.41  3.39

Double-height: 1.41  6.77

Double-width: 2.82  3.39

Double-height/Double-width: 2.82  6.77

Font B Standard: 0.99  2.40

Double-height: 0.99  4.80

Double-width: 1.98  2.40

Double-height/Double-width: 1.98  4.80

Characters per line Font A Standard: 42

Double-height: 42

Double-width: 21

Double-height/Double-width: 21

Font B Standard: 56

Double-height: 56

Double-width: 28

Double-height/Double-width: 28

Space between characters is not included.

Characters can be scaled up to 64 times as large as the standard sizes.

When using Font B with a font style such as emphasized, some words may be hard to read. Check the font style in advance when using Font B.

36

Chapter 1 Product Overview

Scanner Specifications

Image Scanner CIS (Contact Image Sensor)

Resolution (H  W) Cut sheet paper 300  300 dpi, 240  240 dpi, 200  200 dpi,

120  120 dpi, 100  100 dpi

ID cards 600  600 dpi, 300  300 dpi, 200  200 dpi

Graduation Binary (black and white)*

24-bit color, Binary and 256-level grayscale using infrared light source

Data compression format

Data format Binary (black and white)*

Image size (H  W) Max. 109.728 mm {4.32 in}*

Image quality Complies with IQA (Image Quality Assurance)

256-level grayscale

24-bit color

Binary (black and white) CCITT/group 4

256-level grayscale TIFF, JPEG, BMP, Raster

24-bit color TIFF, JPEG, BMP

Infrared light source image

JPEG

2

TIFF*3, BMP

Binary (black and white): TIFF, BMP

256-level grayscale: TIFF, JPEG, BMP, Raster

5

{10.04 in}* function, the scanning area is approximately equivalent to the document size.)

formulated by FSTC (Financial Services Technology Consortium).

(When using the driver’s auto size

1

, 256-level grayscale,

4

 Max. 255.0 mm

1

Deskewing images Deskews the image on the skewing document,

according to the TM-S9000 driver settings.

Auto size adjustment Crops the image and adjusts the size to the

document size, according to the TM-S9000 driver settings.

Scanning speed Cut sheet paper Approx. 800 mm/s {31.50 in/s}, Approx. 600 mm/s

{23.62 in/s}, Approx. 400 mm/s {15.75 in/s}, Approx. 240 mm/s {9.45 in/s} (Depends on the image to read)

ID card Approx. 118 mm/s {4.65"/s},

Approx. 88mm/s {3.46"/s}

(Depends on the image to read)

37

Cut sheet paper See "Cut sheet paper" on page 39.

ID card Type ISO/IEC7810 compliant (without embossed

effect)

Size (H  W) 53.92 to 54.18 mm {2.12 to 2.13 in}  85.47 to 85.90

mm {3.36 to 3.38 in}

Thickness 0.5 to 0.84 mm {0.02 to 2.13 in}

Warpage 2 mm maximum (ISO/IEC7810)

dpi: dots per inch (25.4 mm)

1

Binary is supported by cut sheet paper only.

*

2

The background on the check is eliminated automatically when the TM-S9000 driver binarizes grayscale image.

*

3

The TIFF format of resolution 200 dpi, binary, CCITT-Group 4 compression complies with ANSI X9.100-181-2007.

*

4

Image sensor height is 109.728 mm {4.32 in}. As the image sensor attaching portion is included, the actual obtainable height

*

of the image is maximum 107.358 {4.23 in}.

5

Maximum document width in which image can be obtained is maximum 235 mm {9.25 in} + margin to ensure image

*

obtainment.

MSR (Factory Option)

Recognition method Two-frequency coherent phase (F2F)

Supported magnetic format ISO 7811-6, AAMVA, previous California driver’s license

Card specifications ISO/IEC7810 compliant

Size (H W): 53.92 to 54.18 mm {2.12 to 2.13 in}  85.47 to 85.90 mm {3.36 to 3.38 in}

Thickness: 0.76 to 0.84 mm {0.03 + 0.033 in}

Warpage: 1.5 mm {0.06 in}

Recognition rate 99.5% or more

38

Chapter 1 Product Overview

55 mm

20 mm

Diameter: 6 mm or less

Paper Specifications

Cut sheet paper

Type Normal paper (single-ply only)

Size (H  W) 60 to 120 mm {2.36 to 4.72 in} 120 to 235 mm {4.72 to 9.25 in}

Thickness 0.075 to 0.2 mm {0.003 to 0.008 in} (single-ply only)

Weight 60 to 120 g/m

 Make sure that the paper has no curl, folds (especially at the top edges), warps, or

wrinkles. Otherwise a paper jam may occur.

 Since the paper sensors use a reflective photo sensor, do not use paper that has holes,

translucency, or areas whose reflection ratio is less than 40% in the area shown in the figure below.

 Do not insert paper that has clips, staples, or other objects. Doing so may cause a paper

jam, MICR reading error, or damage to the MICR head or scanner head.

 The paper sensors ignore the range indicated in the figure below for the guide holes in

fan-folded paper.

2

{16 to 32 lb}

1

39

Roll paper

Paper type Specified thermal paper

Paper size Roll paper diameter 83 mm {3.27 in} maximum

Roll paper core Inside: 12 mm {0.47 in}

Outside: 18 mm {0.71 in}

Width: Must be the same as the paper width or less than the paper width by 1 mm.

Take-up roll paper width 80 + 0.5/-1.0 mm {3.15 + 0.02/- 0.04 in}

Paper width 79.5 ± 0.5 mm {3.13 ± 0.02 in}

Specified roll paper type NTP080-80 [Original paper: TF50KS-E (Nippon Paper

Industries Co., Ltd.)]

In Japan: Nakagawa Manufacturing Co., Ltd.

In U.S.A.: Nakagawa Mfg. (USA) Inc.

In Europe: Nakagawa Mfg. (Europe) GmbH

In Southeast Asia: N.A.K. Mfg. (Malaysia) SDN BHD

Specified original paper type TF50KS-E, TF60KS-E (NIPPON Paper Industries Co., Ltd.)

PD150R, PD160R, PD190R (OJI Paper Mfg. Co., Ltd.)

P220AGB-1 (Mitsubishi Paper Mills Limited.)

P30023, P31023, P35023 (Kanzaki specialty Papers)

AF50KS-E (Jujo Thermal Oy)

F5041 (Mutsubishi HiTec)

KT55F20, KT48F20 (Koehler Paper Group)

40

 Paper must not be pasted to the roll paper core.  If paper other than the specified paper is used, serious problems may occur, such as the

print head may be damaged, reliability of the product may decrease, or the print quality may be poor.

 It is recommended to avoid using preprinted thermal paper. If such paper must be used,

conduct preprinting test under the conditions (type of ink/print conditions) recommended by the paper manufacturer and confirm that no faulty printing, print density, or any other problems occur before you use it for actual printing.

Chapter 1 Product Overview

50.8 mm

18 mm

10 mm

Check insertion direction

50.8 mm

18 mm

10 mm

Check insertion direction

60.8 mm

Printable Area

Cut sheet paper

When the printing start position is set from the top of the paper

1

When the printing start position is set from the end of the paper

In the area that is 40 mm away from the end of the paper, print may be deformed.

41

Roll paper

72.20 mm {2.84 in}

79.50 ± 0.50 mm {3.13 ± 0.02 in}

3.70 ± 2.00 mm {0.15 ± 0.079 in}

All the numeric values are typical,

Emergency cutter position

Autocutter position

Center of print head

Approx.

10.00 mm

Approx.

27.00 mm

Paper feed direction

All the numeric values are typical,

Printing and Cutting Positions for Roll Paper

42

 Numeric values used here are typical values; the values may vary slightly as a result of

paper slack or variations in the paper. Take this into account when setting the cutting position of the autocutter.

 The cut paper may be pulled at the uncut edge when it is removed, causing reduced

printing pitch for the first line of the next receipt. To prevent dot displacement, after cutting, feed paper approximately 1 mm {14/360 in} or more before printing.

 When operating the autocutter after leaving the product unused for some time, feed

paper 40 mm {1.57 in} or longer to prevent paper jams in the autocutter unit.

Chapter 1 Product Overview

Image height: Max. 109.728

Image width: Max. 255.0 mm

c=2.37

a=10.0b=10.0

Paper inserting direction

Image width: Max. 255.0 mm

Image height: Max. 109.728

c=2.37

a=10.0

Paper inserting direction

b=10.0

<

Front>

<Back>

All the numeric values are typical,

Scannable Area

Cut sheet paper

Image scanning may not be possible in the area a and b in the figures below. The quality of the

scanned image may be decreased in the area c.

No. 12345

pay to the order of

MICR character

$

Dollars

1

43

ID card

Insertion direction (Backward feeding)

107.357 mm

Max 116 mm

10 mm

49.3 mm

10 mm

Scanning direction

Paper path for check

3.9 mm

61.976 mm

109.728 mm

44

MICR Readable Area

MICR read width: Max. 241 mm

Reading starting position of MICR: 3 mm from the paper edge

Max. 12.7 mm

Readable width of paper: Max. 235 mm

Readable MICR width: Max. 225 mm

Paper inserting direction

120 ~ 235

[Units: mm]

60 ~ 106.4 mm

Area for Electric Endorsement

Chapter 1 Product Overview

1

45

Environmental Conditions

Humidity (%)

80

55

20

10 27 35

Temperature ( )

°C

Temperature/ humidity

Operating 10 ~ 35°C {50 ~ 95°F}, 20 ~ 80% RH without condensation

(See the operating temperature and humidity range below.)

Storage

(Factory packing)

Maximum absolute rated temperature

-20 ~ 60°C {-4 ~ 140°F}, 5 ~ 85% RH without condensation (120 hours or less at -20 {-4°F} or 60°C {140°F})

70°C {158°F} (This temperature must never be exceeded during operation or storage.)

46

Reliability

Chapter 1 Product Overview

Cut sheet paper unit

Roll paper unit Life Printer mechanism

Life including reading of

checks and ID cards

ASF 2 million sheets

Print head 6 billion shots/nozzles

MTBF 180,000 hours

MCBF 4,940,000 processes

(excluding the print head and autocutter)

Print head 150 million pulses, 150 km

Autocutter 2 million cuts: when using specified

MTBF 360,000 hours

MCBF 96 million lines

2 million sheets

20 million lines (printing): when printing 10 lines and feeding 5 lines is repeated with 4.23 mm line spacing.

original paper type PD150R, PD160R.

1

47

External Dimensions and Mass

The values below are when the pocket guide is fully pulled out.

One-pocket model

Height

Approximately 177.0 mm {6.97 in}

Width

Approximately 250.0 mm {9.84 in}

Depth

Approximately 374.8 mm {14.76 in}

Mass

Approximately 5.0 kg {11.00 lb}

Two-pocket model

Height

Approximately 177.0 mm {6.97 in}

Width

Approximately 275.0 mm {10.83 in}

Depth

Approximately 409.8 mm {16.13 in}

Mass

Approximately 5.0 kg {11.00 lb}

48

Chapter 1 Product Overview

[Unit: mm]

1

49

Setup

1. Installing the Product (page 51)

3. Connecting the Power Supply Unit (page 53)

2. Connecting the Product to the Host Computer (page 52)

4. Installing and Replacing the Ink Cartridge (page 54)

5. Installing and Replacing the Roll Paper (page 56)

6. Connecting the Cash Drawer (page 57)

7. Setting the Memory Switches and R/E (page 59)

This chapter describes setup and installation of the product.

Flow of Setup

This chapter consists of the following sections along with the setup flow of the product.

50

Chapter 2 Setup

Installing the Product

Important Notes on Installation

•When carrying the product, lift the product holding the indents on both lower sides of the

product.

•Install the product horizontally.

•Make sure that the product is not subjected to any impact or vibration.

•Do not place the prod

rate. Especially, when you install the product near a display device, check the recognition rate

of the MICR reader.

•Leave enough space around the product to open the covers, the pocket guide, and the ASF

guide.

•To prevent a paper jam, do not prevent paper from be

•Make sure cords and foreign objects are not caught in the product.

•Do not put any food or drink on the product case.

•Remove the cushions in the product and fixing tape before use.

uct near any magnetic fields to avoid decreasing the MICR recognition

ing ejected from the paper exit.

2

51

Connecting the Product to the Host Computer

Follow the steps below to connect the product to a host computer.

 Be sure to install the driver before connecting the product to the host computer.  Be sure to use the USB cable that is included with the product.

Connect the USB cable to the USB (Type B) connector.

1

Fix the USB cable with the cable hook to prevent the USB cable from falling off.

Connect the USB cable to the host computer.

2

52

Connecting the Power Supply Unit

Follow the steps below to connect the power supply unit to the product.

 Be sure to use the specified AC adapter only.

Connection to an improper power source may cause fire or shock.

WARNING

Connect the AC cable to the AC adapter.

1

Connect the DC cable of the AC adapter to the power supply

2

connector on the product.

 Should a fault ever occur in the AC adapter immediately turn off the power to the

product and remove the power supply cable from the wall socket.

Chapter 2 Setup

2

Insert the AC cable plug into a socket.

3

53

Installing and Replacing the Ink Cartridge

Follow the steps below to install the ink cartridge into the product for the first time or replace it

with a new one.

 Do not open the ink cartridge until you are ready to install it.  Do not touch the green IC chip on the side of the ink cartridge.  Do not puncture the convex part of the bottom of the ink cartridge or remove the

transparent film on the bottom of the ink cartridge.

 Do not remove the ink cartridge except when replacing it with a new one.  After installing an ink cartridge, use it up within 6 months.  Use the ink cartridge before the expiration date printed on its package and on the ink

cartridge itself.

 A used cartridge may have some ink on the convex part of the bottom of the cartridge.

Avoid touching that part to keep your hands clean.

 Dispose of the used ink cartridges according to the laws or regulations in your country

and region.

 To transport or store this product for a long period after once using this product, make

sure the ink cartridge is installed in the product.

 When the ink cartridge is installed for the first time, the product uses ink to prepare for

printing (ink charging). Make sure to use a new ink cartridge.

 Cartridge yields vary based on such usage environment and conditions.  To insure print quality, some ink remains in the cartridge after the Ink LED comes on.  This printer may automatically run maintenance operations at night or when the power is

turned on to maintain print quality. As a result of these maintenance operations, you may need to replace the ink cartridge. In this case, replace the ink cartridge with a new one.

54

Turn on the product.

1

See "Turning On" on page 73.

Open the ink cartridge cover.

2

See "Opening the Ink Cartridge Cover" on page 74.

Chapter 2 Setup

If there is a used ink cartridge, remove it by pulling up the tab on the top

3

of the cartridge while holding the product.

Remove a new ink cartridge from its package.

4

Install the ink cartridge in the correct direction, and push it until it clicks in

5

place.

2

Close the ink cartridge cover.

6

When you first use the product, installing an ink cartridge begins charging the ink supply. Ink charging takes approximately four minutes and Power LED flashes during that time.

 Do not tilt the product during ink charging to avoid ink leakage.  Be sure not to turn off the product or open the covers while the Power LED is flashing.

This restarts the ink charging, which wastes ink.

Make sure the Power LED turns on after flashing.

7

55

Installing and Replacing the Roll Paper

Follow the steps below to install or replace the roll paper.

Use paper that meets the specification. (See "Paper Specifications" on page 39.)

Open the roll paper cover.

1

See "Opening the Roll Paper Cover" on page 74.

If there is a used roll paper core, remove it.

2

Insert the roll paper in the correct direction.

3

56

Pull out some paper, and close the roll paper cover.

4

Connecting the Cash Drawer

Drawer kick-out connector

When using a cash drawer, connect the cash drawer.

Use the cash drawer handled by EPSON or your dealer.

Connecting the Drawer Kick-out Cable

 Specifications of drawers differ depending on makers or models. When you use a

drawer other than specified, make sure its specification meets the following

WARNING

conditions.

Otherwise, devices may be damaged.  The load, such as a drawer kick-out solenoid, must be connected between pins 4 and

2 or pins 4 and 5 of the drawer kick-out connector.

 When the drawer open/close signal is used, a switch must be provided between

drawer kick-out connector pins 3 and 6.

 The resistance of the load, such as a drawer kick-out solenoid, must be 24

or the input current must be 1A or less.

 Be sure to use the 24V power output on drawer-kick out connector pin 4 for driving the

equipment.

 Use a shield cable for the drawer connector cable.  Two driver transistors cannot be energized simultaneously.  Leave intervals longer than 4 times the drawer driving pulse when sending it

continuously.

 Be sure to use the printer power supply (connector pin 4) for the drawer power

source.

 Do not insert a telephone line into the drawer kick-out connector.

Doing so may damage the telephone line or printer.

Chapter 2 Setup

 or more

2

Connect the connector of the drawer kick-out cable to the printer.

57

Drawer Connection Circuitry

F. G

+24V

With shielded

Drawer kick-out connector

Printer side

User side [drawer kick-out side]

Drawer open/close switch

Drawer kick-out solenoid

Control device

1

2

3

4

5

6

58

Chapter 2 Setup

Setting the Memory Switches and R/E

With the memory switches and R/E (receipt enhancement) function, which are software settings

for the printer, you can set the various functions.

For an outline of the functions, see the following section. Use the methods shown in the table

below; TM-S9000 Utility or Memory Switch Setting Mode to set

functions.

the memory switches and R/E

Settings/Setttings Methods

Power ON information ✓✓

Auto line feed ✓✓

Remote wake-up ✓✓

Roll paper cover open during printing ✓✓

Print density (roll paper) ✓✓

Cut paper when the cover is closed ✓✓

Roll Paper Reduction Settings ✓✓

Multi-tone print density ✓✓

Time to check ink head cleaning ✓

Memory Switches

Top margin for validation ✓

Left margin for validation ✓

Top margin for cut sheet paper ✓

Customized Values

Left margin for cut sheet paper ✓

Time to enter power saving mode ✓

Top/Bottom logo print setting ✓

TM-S9000

Utility

Memory Switch

Setting Mode

2

Print top logo when paper is cut ✓

Print top logo when device is powered on ✓

Receipt

Print top logo when cover is closed ✓

Enhancement

 For detailed information about the TM-S9000 Utility, see the TM-S9000 Utility User’s

Manual.

 For information about how to use the memory switch setting mode, see "Memory Switch

Setting Mode" on page 72

.

59

Functions

Power ON information

•Do not transmit (initial setting)

•Transmit

Auto line feed

•Always disabled (initial setting)

•Always enabled

Remote wake-up

•Enabled (initial setting)

•Disabled

Roll paper cover open during printing

•Auto recoverable error (initial setting)

• Recoverable error

Print density (roll paper)

Selectable from levels 1 to 13 (70% ~ 130%). (initial setting: level 7)

Depending on the paper type, it is recommended to set the print density as shown in the table

below to keep the print quality.

Original paper type Density level

AF50KS-E 4 (85%)

TF50KS-E, P220AGB-1 5 (90%)

P35023 6 (95%)

TF60KS-E, PD150R, PD160R, PD190R, KT48F20, KT55F20, F5041 7 (100%)

P30023, P31023 8 (105%)

 When the print density setting is too dark, the printing speed tends to drop.  When the print density setting is too dark, paper dust sticks to the print head surface,

often resulting in faded print. (For how to clean the thermal head, see

Thermal Head" on page 82

.)

"Cleaning the

60

Cut paper when the cover is closed

Top margin (dots)

Left margin

(dots)

50.8 mm

18 mm

Print Area

10 mm

Paper feed direction

•Use this function (initial setting)

•Not use this function (not recommended)

Roll Paper Reduction Settings

•Extra Upper Space Reduction: Disable (initial setting) or Enable

•Extra Lower Space Reduction: Disable (initial setting) or Enable

•Line Space Reduction Rate: Not reduced (initial setting), 25%, 50%, or 75%

•Line Feed Reduction Rate: Not reduced (initial setting), 25%, 50%, or 75%

•Barcode Height Reduction Rate: Not reduced (initial setting), 25%, 50%, or 75%

Multi-tone print density

Selectable from levels 1 to 13 (70% ~ 130%). (initial setting: level 7)

Depending on the paper type, it is recommended to set the print density.

Chapter 2 Setup

2

 When the print density setting is too dark, the printing speed tends to drop.  When the print density setting is too dark, paper dust sticks to the print head surface,

often resulting in faded print. (For instructions on how to clean the thermal head, see

"Cleaning the Thermal Head" on page 82.)

Time to check ink head cleaning

Time (hh:mm) is settable. (initial setting: 20:00)

Validation settings

•Top margin (initial setting: 0)

61

•Left margin (initial setting: 0)

Top margin (dots)

Left margin

(dots)

50.8 mm

18 mm

Print Area

10 mm10 mm

Paper feed direction

Slip settings

•Top margin (initial setting: 0)

•Left margin (initial setting: 0)

Time to enter power saving mode

Settable from 100ms ~ 3600s. (initial setting: 3000 [5 minutes])

Top/Bottom logo print setting

Key code

Selectable from key codes of registered logos

Alignment

•Left

•Center

•Right

Print top logo when paper is cut

•Disable

•Enable (initial setting)

62

Print top logo when device is powered on

•Disable (initial setting)

•Enable

Print top logo when cover is closed

•Disable

•Enable (initial setting)

Chapter 2 Setup

2

63

Application Development Information

This chapter describes software and gives information useful for printer application

development.

Software

Operating Environment

Minimum Specification

•CPU: At least a Pentium 4, 2.0 GHz or the equivalent

•Memory: At least 512 MB or above the minimum operating system requirement

• HDD: Free space of more than 30 MB (before installing the driver)

•Interface: USB 2.0 Hi-speed

Recommended Specification

•CPU: At least Intel Core 2 Duo 1.8 GHz or the equivalent

•Memory: At least 1 GB or above the minimum operating system requirement

• HDD: Free space of more than 30 MB (before installing the driver)

•Interface: USB 2.0 Hi-speed

64

Chapter 3 Application Development Information

 Current Settings  Operation Check  Storing Logos  Roll paper Reduction  Automatic Paper Cut

 Printing Control  Device Settings  MSR Settings

(only for MSR installed models)

 Backup/Restore

Software for Windows

Software Description

TM-S9000 Driver Use this API (Application Program Interface) to fully use functions of

the TM-S9000MJ, such as the scanner function, endorsement printing function, cut sheet/roll paper printing function, and to monitor the status of the TM-S9000MJ. Programming can be done in Visual C++, Basic, or other programming languages.

Printer Driver for TM-S9000 This is the standard printer driver for Windows. Printing is possible using

the print function of commercially available software.

TM Virtual Port Driver for TM-S This driver changes the interface so that a printer connected with the

USB interface acts as if it is connected with the serial/parallel interface. Use this driver when you use applications that directly send control commands to printers connected with the serial/parallel interface. This driver supports the print function only. The scanner function is not available.

TM-S9000 TWAIN Wrapper Use this software to control the TM-S9000MJ using TWAIN, the standard

interface for scanners. Use it together with the TM-S9000 Driver.

TM-S9000 Java Wrapper Use this software to control the TM-S9000MJ from Java applications.

Use it together with the TM-S9000 Driver.

TM-S9000 Utility Use this software to use or set the following functions of the

TM-S9000MJ.

TWAIN App.

TM-S9000

TWAIN Diver

Im ag e App.and Print App.

TM-S9000 Driver

Print App.

Printer D river

3

TM-S9000MJ

65

Software for Linux

Core API Layer

CUPSSANE Back End

TM-S9000MJ

SANE Front End

(Image App.)

Print App.

Software Description

SANE Backend Use this software to control the TM-S9000MJ using the main scanner

interface for Linux.

CUPS Driver This is a printer driver for Linux.

66

How to Get Drivers, Utilities, and Manuals

You can obtain drivers, utilities, and manuals from one of the following URLs.

For customers in North America, go to the following web site:

http://www.epson.com/support/

For customers in other countries, go to the following web site:

http://download.epson-biz.com/?service=posyy

Chapter 3 Application Development Information

Setting/Checking Modes

Besides the ordinary print mode, the printer has the following modes to set or check settings of

the printer.

•Self-test Mode (

•NV Graphics Print Mode (

•Receipt Enhancement Information Print Mode (page 71)

•Memory Switch Setting Mode (page 72)

page 67)

page 69)

Self-test Mode

In the self-test mode, the printer prints the current status of the printer and resident characters as

a test print on the cut sheet paper or roll paper.

You can confirm the following information with the status print.

•Firmware version

•Buffer capacity

•Handshaking operation (b

•Automatic line feed (CR command function)

•Resident character

•Power on status

•Receipt cover open

usy condition)

3

•Remote wakeup

• Nozzle check pattern (only on the cut sheet paper)

•Maintenance information

•Memory switches

67

Starting the test print on cut sheet paper

Follow the steps below to start a test print on the cut sheet paper.

Close all covers.

1

While pressing the Cleaning button, turn on the printer. (Keep pressing

2

the Cleaning button until the Document LED starts flashing.)

The printer goes into the insertion waiting status for cut sheet paper.

Insert the cut sheet paper.

3

The printer starts printing the current status of the printer on the cut sheet paper. After ejecting the cut sheet paper, the printer goes into the paper insertion waiting status again and again until printing the current status of the printer and a test print of a roll pattern using only the built-in character set complete. After printing the following message, the printer is initialized and returned to the normal mode.

*** completed***

ing

Starting the status print and test print on the roll paper

Follow the steps below to start a status print and test print on the roll paper.

Install the roll paper.

1

Close all covers.

2

While pressing the Feed button, turn on the printer. (Keep pressing the

3

Feed button until the printer starts printing.)

The printer starts printing the current status of the printer on the roll paper.

To start the test print, press the Feed button (less than 1 second).

4

The printer prints a rolling pattern on the roll paper, using only the built-in character set. After printing the following message, the printer is initialized and returned to the normal mode.

*** completed***

68

Chapter 3 Application Development Information

NV Graphics Print Mode

You can confirm the following information on the cut sheet paper or roll paper by running NV

graphics print mode:

•Capacity of the NV graphics

•Used amount of the NV graphics

•Unused capacity of the NV graphics

•Number of NV graphics that are registered

•Key code, number of dots in X direction, number of dots in Y directi

•NV graphics data

For detailed information about NV graphics, see "NV Graphics Memory" on page 29.

on

Starting the NV graphics print mode on the cut sheet paper

Follow the steps below to run this mode.

With the ink cartridge cover opened, while pressing the Cleaning

1

button, turn on the printer. (Keep pressing the button until the Error LED lights.)

Press the Cleaning button twice.

2

Close the ink cartridge paper cover.

3

The printer starts printing the NV graphics information.

3

Turn the power off.

4

The printer returns to the normal mode.

69

Starting the NV graphics print mode on the roll paper

Follow the steps below to run this mode.

Install the roll paper.

1

With the roll paper cover opened, while pressing the Feed button, turn

2

on the printer. (Keep pressing the button until the Error LED lights.)

Press the Feed button twice.

3

Close the roll paper cover.

4

The printer starts printing the NV graphics information.

Turn the power off.

5

The printer returns to the normal mode.

70

Chapter 3 Application Development Information

Receipt Enhancement Information Print Mode

You can confirm the following information on the roll paper by running the R/E information

mode:

•Automatic top logo setting

•Automatic bottom logo setting

•Extended settings for automatic top/bottom logo

Starting the R/E information print mode

Follow the steps below to run this mode.

Install the roll paper.

1

With the roll paper cover opened, while pressing the Feed button, turn

2

the power on. (Keep pressing the Feed button until the Error LED lights.)

Press the Feed button four times.

3

Close the roll paper cover.

4

The printer starts printing the R/E information.

Turn the power off.

5

The printer returns to the normal mode.

3

71

Memory Switch Setting Mode

In the memory switch setting mode, you can set the following “memory switches (customized

values),” which are software switches of this printer.

•Receipt print density

•Automatic paper reduction

•Autocutting at roll paper cover close

•Automatic line feed

• Error control

•Power on notice

•Remote wake-up

For detailed information about memory switches, see "Setting the Memory Switches and R/

E" on page 59

.

Starting the memory switch setting mode

Follow the steps below to run this mode.

Install the roll paper.

1

With the roll paper cover opened, while pressing the Feed button, turn

2

the power on. (Keep pressing the button until the Error LED lights.)

Close the roll paper cover.

3

The printer starts printing instructions. Follow them. After one setting has been completed, the printer stores the setting and then starts initializing. After that, the printer returns to the normal mode.

72

Handling

This chapter describes basic handling of the scanner.

Turning On/Off the Product

Chapter 4 Handling

Power button

Turning On

To turn on the product, press the power button on the front side of the product.

Turning Off

When turning off the product, make sure the AC cable is connected to the product and a wall socket, and always use the power button.

To turn off the product, press the power button for 3 seconds or more until Power LED goes off.

4

73

Opening Covers

Do not open the covers while processing is in progress.

Opening the Roll Paper Cover

Put your finger under the left side of the roll paper cover and pull it up to open it.

If the roll paper cover will not open, see "Roll Paper Cover Will not Open" on page 88.

Opening the Ink Cartridge Cover

Put your finger under the left side of the ink cartridge cover and pull it up to open it.

74

Opening the MICR Cover

Pull the MICR cover open lever and pull the MICR cover outward to open it.

Chapter 4 Handling

Opening the Rear Cover

Pull the rear cover open lever and pull the rear cover outward to open it.

4

75

Opening the Scanner Cover

Pull the scanner cover open lever and pull the scanner cover outward to open it.

76

Chapter 4 Handling

1

2

3

4

5

Processing Cut Sheet Paper

The TM-S9000MJ is capable of performing the following actions on cut sheet paper in a single

pass.

Flow of Single Pass Processing

Auto sheet feeder (ASF) section feeds the cut sheet paper. (➀)

MICR reader section reads magnetic ink characters on the cut sheet paper. (

Printer section prints on the cut sheet paper.(

Scanner section scans both sides of the cut sheet paper.(

Pocket section ejects the processed cut sheet paper.(

➂)

➃)

➄)

➁)

4

Important Notes on Processing Cut Sheet Paper

•Use cut sheet paper that meets the specifications. (See "Paper Specifications" on page 39.)

•Do not use copy paper or other multi-ply paper.

•Make sure that the cut sheet paper has no curl, bending (especially on the corners), warpage,

or wrinkles.

•Do not use checks with paper clips, staples, adhesive tape, or other foreign materials attached.

•Be sure to let cut sheet paper go as soon as the scanner starts feeding. Ot

a paper skew, paper jam, or MICR reading error.

•Do not open the covers while processing is in progress.

herwise, there may be

77

Inserting Cut Sheet Paper

1234780 1234567890

1234780 123

456789

0

You can put up to 100 sheets of cut sheet paper in the ASF to be fed automatically.

Pull out the ASF guide and the pocket guide appropriately for the size of

1

the cut sheet paper to be set.

Set the cut sheet paper in the ASF with the edges aligned to the paper

2

setting mark on the right side of the roll paper cover.

 Set the sheets with the face on which you want to print facing inside.  To scan checks or read the magnetic ink characters with MICR, set the sheets with the

part of the magnetic ink characters facing outside and down.

 To set multiple sheets, align them neatly on the bottom-right (insertion side) corner.  If the sheets are inserted without being aligned, they may not be fed at all, or a paper

jam or incorrect feeding of multiple sheets may result.

78

After setting the cut sheet paper, release it immediately.

3

Do not insert an ID card into the ID card insertion slot while processing cut sheet paper.

Ejecting Cut Sheet Paper

1234780 12345678

90

Remove the cut sheet paper when it is ejected.

To prevent a paper jam, do not leave more than 100 sheets in the pocket (for two-pocket models, 100 sheets in the main pocket and 50 sheets in the sub pocket) while processing cut sheet paper.

Chapter 4 Handling

For two-pocket models, paper may be ejected separately into the main pocket and the sub pocket depending on your application.

4

79

Scanning ID Cards

Follow the steps below to scan both sides of an ID card.

 Use an ID card that meets the specifications. (See "Paper Specifications" on page 39.)  Make sure that the ID card is flat and does not have excessive bending, cracks, folds, or

embossing.

 Do not touch the external terminal when using an IC card.

Put the ID card in the insertion slot on the right side of the pocket with its

1

photo side facing the pocket, and slide it along the bottom of the slot.

80

When the card starts feeding, release it immediately.

2

 When the ID card is feeding, a part of it comes out of the card carrier slit at the back of

the product. Be sure not to block this slit.

 Do not touch the ID card when it is being ejected. Doing so may cause distortion and

Reading Magnetic Stripe Cards

If your product has a MSR unit, you can read the magnetic stripe on the card.

Use a magnetic stripe card that meets the specification. (See "MSR (Factory Option)" on

page 38

To read the magnetic stripe card, check the insertion direction with the arrow on the card, and

swipe it through the slit downward or upward with the magnetic stripe on the card facing inside

and down.

.)

The buzzer beeps once when reading succeeds and beeps three times when it fails.

4

81

Cleaning

Cleaning the Thermal Head

Epson recommends cleaning the thermal head periodically (generally every 3 months) to

maintain thermal printing quality.

 The thermal head can be very hot after printing. Be careful not to touch it, and let it

cool before you clean it.

CAUTION

Turn off the product, open the roll paper cover, and clean the thermal elements of the thermal

head with a cotton swab moistened with an alcohol solvent (ethanol or IPA).

 Do not damage the thermal head by touching it with your fingers or any hard

object.

Cleaning the Ink-Jet Head

When printing on cut sheet paper becomes faint or uneven although the Ink LED is not on or

flashing, the ink-jet head may need to be cleaned.

The cleaning process uses some ink. Do not run cleaning when it is unnecessary.

To start the ink-jet head cleaning, press the cleaning button on the control panel for 3 seconds or

more. During the cleaning, Power LED flashes.

When Power LED comes on after flashing, the ink-je

t head cleaning is completed.

82

Chapter 4 Handling

Cleaning the MICR Head

When the MICR head becomes dirty, the product cannot read the magnetic ink characters

normally.

Clean the MICR head every 6 months or every 100,000 passes by setting the following cleaning

sheet in the same way as cut sheet paper. (See

•KIC Team, Inc. “Waffletechnology® cleaning card” (CS1B15WS)

•KIC Team, Inc. "Epson Check Scanner Cleaning Kit" (Model: KWEPS-KCS2)

Use a cleaning sheet only one time; then discard it.

 It is recommended to clean the MICR head once per week or once every 2,000 sheets

for good reading results.

 It is recommended to clean the scanner after cleaning the MICR head.

"Inserting Cut Sheet Paper" on page 78.)

Cleaning the Scanner

If the glass of the scanner gets soiled from ink or paper dust, the quality of scanned data may

deteriorate. Clean the glass every 6 months or every 100,000 passes by following the steps below.

 Do not use synthetic detergent, benzine, water, or other liquid for cleaning.

Doing so may result in a stain.

CAUTION

Open the scanner cover.

1

See "Opening the Scanner Cover" on page 76.

 Never apply any liquid directly to the glass of the scanner.

4

83

Lightly wipe 2 parts of glass areas shown in the picture below with a soft,

2

dry cloth.

When the glass of the scanner is smeared with oil, grease or other unremovable substance, wipe it with a cloth lightly dipped in alcohol. However, never apply any liquid directly to the glass of the scanner.

Close the scanner cover firmly until it clicks in place.

3

It is recommended to clean the scanner once per week or once every 2,000 sheets for good reading results.

Cleaning the Product Case

Be sure to turn off the product, and wipe the dirt off the product case with a dry cloth or a damp

cloth.

84

CAUTION

Chapter 4 Handling

Never clean the product with alcohol, benzine, thinner, or other such solvents.

Doing so may damage or break the parts made of plastic and rubber.

85

4

Troubleshooting

Error LED Is On or Flashing

See "Error Status" on page 26.

Paper or ID Card Is Jammed

When the roll paper is jammed

Follow the steps below to remove jammed roll paper.

Do not touch the thermal head, because it can be very hot after printing. Let it cool

CAUTION

Turn off the product.

1

See "Turning Off" on page 73.

before you remove the jammed paper.

Open the roll paper cover.

2

See "Opening the Roll Paper Cover" on page 74.

If the roll paper cover will not open, see

Remove the jammed paper.

3

Close the roll paper cover.

4

"Roll Paper Cover Will not Open" on page 88.

86

Chapter 4 Handling

When cut sheet paper is jammed

Open the MICR cover, rear cover, or scanner cover to remove the jammed paper in the paper

path.

"Opening the MICR Cover" on page 75, "Opening the Rear Cover" on page 75, and "Opening

See

the Scanner Cover" on page 76

.

When an ID card is jammed

Open the scanner cover to remove the jammed ID card.

"Opening the Scanner Cover" on page 76.

See

Printout Is Faint

Printing on roll paper is faint

The thermal head may be dirty.

"Cleaning the Thermal Head" on page 82 to clean the thermal head.

See

Printing on cut sheet paper is faint

The ink-jet head may be dirty.

"Cleaning the Ink-Jet Head" on page 82 to clean the ink-jet head.

See

Reading/Scanning Is not Normal

Magnetic ink character cannot be read normally

The MICR head may be dirty.

"Cleaning the MICR Head" on page 83 to clean the MICR head.

See

Scanned data is not normal

The scanner glass may be dirty.

4

"Cleaning the Scanner" on page 83 to clean the scanner glass.

See

87

Roll Paper Cover Will not Open

When the roll paper cover will not open, the autocutter blade is locked.

Follow the steps below to return the autocutter blade to the correct position.

Turn off the product.

1

See "Turning Off" on page 73.

Open the ink cartridge cover.

2

See "Opening the Ink Cartridge Cover" on page 74.

Turn the knob of the autocutter blade in the direction of the arrow until

3

you see a pin in the opening of the frame.

88

Close the ink cartridge cover.

4

Chapter 4 Handling

Preparing for Transport

Follow the steps below to transport the product.

Keep the product upright and horizontal during transportation.

Install the transportation cartridge

If transporting a product for which the initial ink filling has been done, install the transportation

cartridge and transport it. Failure to do so may cause ink leaks.

Transportation cartridge: TRANSPORTATION CARTRIDGE, SJIC18, UNIT

Turn on the product.

1

See "Turning On" on page 73.

Open the ink cartridge cover.

2

See "Opening the Ink Cartridge Cover" on page 74.

Remove it by pulling up the tab on the top of the cartridge while holding

3

the product.

Install the transportation ink cartridge in the correct direction, and push

4

it until it clicks in place.

Close the ink cartridge cover.

5

Pack the scanner

Turn off the product.

1

See "Turning Off" on page 73.

Confirm that Power LED is off.

2

4

Remove the power supply connector.

3

Store the ASF guide and the pocket guide inside the scanner.

4

Pack the scanner upright.

5

89

Appendix

Specifications of USB Interface

USB Interface (Type B)

Outline

•High-speed transmission at 480 Mbps [bps: bits per second]

•Plug & Play, Hot Insertion & Removal

USB transmission specifications

Overall specifications According to USB 2.0 specifications

Transmission speed USB High-Speed (480 Mbps)

USB Full-Speed (12 Mbps)

Transmission method USB bulk/USB interrupt transmission

Power supply specifications USB self power supply function

Current consumed by USB bus 0 mA

Optional USB Interface (Type A)

This connector is for two-port USB-HUB connector.

USB transmission specifications

Overall specifications According to USB 2.0 specifications

Transmission speed USB High-Speed (480 Mbps)

USB Full-Speed (12 Mbps)

Power supply specifications Bus Powered

Current consumed by USB bus Maximum 100 mA for each port

90

Character Code Tables

 The character code tables show only character configurations. They do not show the

actual print pattern.

 “SP” in the table shows a space.

Appendix

91

Common to All Pages

When the international character set (See "International Character Sets" on page 104.) is USA:

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92

Appendix

Page 0 [PC437: USA, Standard Europe]

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93

Page 1 (Katakana)

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94

Appendix

Page 2 (PC850: Multilingual)

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95

Page 3 (PC860: Portuguese)

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Page 17 (PC866: Cyrillic #2)

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100

Epson TM-S9000MJ Technical Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

For Safety

Key to Symbols

Warnings

Cautions

Restriction of Use

About this Manual

Aim of the Manual

Manual Content

Contents

Product Overview

Features

Product Configuration

Color

Attachments

Part Names and Functions

Power Button

Control Panel

Connectors

Offline

Processing Modes for Cut Sheet Paper

High-Speed Mode

Confirmation Mode

Selectable Functions for Processing Cut Sheet

Error Status

Automatically Recoverable Errors

Recoverable Errors

Unrecoverable Errors

NV Memory (Non-Volatile Memory)

NV Graphics Memory

User NV Memory

Memory Switches

R/E (Receipt Enhancement)

User-defined Page

Maintenance Counter

Maintenance Counter

Product Specifications

Printing Specifications

Character Specifications

Scanner Specifications

MSR (Factory Option)

Paper Specifications

Printable Area

Printing and Cutting Positions for Roll Paper

Scannable Area

MICR Readable Area

Area for Electric Endorsement

Environmental Conditions

Reliability

External Dimensions and Mass

Setup

Flow of Setup

Installing the Product

Important Notes on Installation

Connecting the Product to the Host Computer

Connecting the Power Supply Unit

Installing and Replacing the Ink Cartridge

Installing and Replacing the Roll Paper

Connecting the Cash Drawer

Connecting the Drawer Kick-out Cable

Setting the Memory Switches and R/E

Functions

Application Development Information

Software

Operating Environment

Software for Windows

Software for Linux

How to Get Drivers, Utilities, and Manuals

Setting/Checking Modes

Self-test Mode

NV Graphics Print Mode

Receipt Enhancement Information Print Mode

Memory Switch Setting Mode

Handling

Turning On/Off the Product

Turning On

Turning Off